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User guide Alpha Bank RO Android Phone iPhone

1. Beneficiary Name Beneficiary Account Payment Details Execution 20 05 2014 Date Transfer Commission Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Confirmation Press to open the list of actions Foreign Currency Payment to Alpha Bank o RODGAUCU237241232711US 23 NAE CALIN RADU USD From Account Beneficiary Account RO238UCU2301023611583 Currency Payment Teste Details Payment Date Today The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another trans
2. eee COSMOTE 1 31 lt EJ ALP sank Press to go back to list of actions ransaction Details Account Activity RO4SBUCU233121231212 RO12 Press to open the 1311571141010001 Tarifer intre contur arin IB Amount 01 00 RON Transaction COA 2014 Date Supplementar Taner intre contur prin IB y Details CALUN RADU 317101013005343606 In this screen you can view the supplementary details of the selected transaction User guide iPhone eG CREDIT CARDS Credit Cards Summary Press to go back to meom sn van cite ALPHA BANK 5 Press to logoff Credit Cards Total available 1 952 52 RON balance EA 467457 4000064607514 VISA CREDIT 144232 RON gt J a e oO Lj Pas Ser wire Inira wyesuu lle Pai o In this menu there are displayed all the credit cards you have access to and their details You can view Credit card number Credit card type Total available balance To view more details it is necessary to select a credit card The menu is available only for individuals users User guide iPhone eG CREDIT CARDS Credit Card Details eee COSMOTE 16 31 Press to open Press to go back to lt Farias i the list of credit Cards Summary aai 4670930009309393 VISA CREDIT Current 1 952 32 RON Balance Credit Card 17 450 00 RON Limit
3. Foreign Currency to other banks Press on the button placed on the upper right side of the screen to open the list of actions Press on Continue to go to the next screen Press on Close to close the list of actions User guide Android Phone FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Initiation Press to go bhd Press to open the list of actions back to dashboard Foreign Currency Payment to Alpha Bank Initiate From Account ROZ3IBUCUZ35233233233US01 Ee Select the ordering Beneficiary Name Beneficiary Account Currency Payment Details Payment Date Today The menu Foreign Currency Payment to Alpha Bank allows you to perform FCY payments to beneficiaries with accounts in Alpha Bank To perform a Foreign Currency Payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and select the Currency of the transaction Enter the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions Y YWY Y F Y User guide Android Phone FOREIG
4. lt ALPHA BANK ia qQ 17 17 Press to logoff Press to search for templates APA Caan j NMiliti Paymer m4 te other 00100900 v banki GDF Utility Payments to other D 1Q4 gt banks test after change Utility Payments to other DO T0501 0 gt hanks owm Own Account Transfer 001060900 gt 4 al ETICI The menu From existing templates allows to initiate transaction from the templates saved in the Internet Banking application Alpha Click To view the details for a template or to initiate a transaction it is necessary to select a template and choose one the two options View Initiate To search for a template press on the search button and the search screen will be displayed You can search by the following criteria Transaction type Template ID User guide iPhone tt PAYMENTS REVIEW eee COSMOTE 17 19 lt ALPHA BANK 5 Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments in Alpha Bank Own Account Transfer Utilety Payments to other 2 b The menu Payments Review allows you to check the history of the transactions performed through Online Banking The transactions are grouped by type Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks To view the list of transact
5. NEW TERM DEPOSIT Confirmation Press to open the list of actions 6619166 28554966 Transaction details Degpovit of the yew Deposit Type 12 08 2014 Maturity Date ROSIHACU2 33966 12325640 From Account Maturity Trarafer Principal To Account instructions The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and set up another deposit Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone 6 113 TERM DEPOSIT REDEMPTION Initiation eee COSMOTE F 16 3 EZ ALPHA BANK Term Deposit Redemption Initiation TD Account 3071313931 31102763 Alpha gt Number Progressive 18 months 5 Press to open the list of actions Select the term deposit account number The menu Term Deposit Redemption allows you to redeem the term deposits you have at Alpha Bank Romania To redeem a term deposit select the term deposit account and press on the phone s Menu button and a list of actions will be displayed Press on Initiate to continue to the next screen Press on Disclaimer to
6. dashboard Foreign Currency Payment to Alpha Bank Done Confirmation details Status Accepted By the Bank Reference 136154154154154 ransaction details From Account ROZ3IBUCU2Z33233233233US01 Beneficiary Name John Smith Beneficiary Account RO2ZIBUCU233233233233EU01 Amount 60 00 BUR Payment Details transfer Execution Date wy Voy AU The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another FCY payment to Alpha Bank Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE a 63 FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Initiation Press to open the Press to go back i list of actions to dashboard Foreign Currency Payment to other banks Select the ordering account Initiate From Account RO23BUCU233233233233US01 r Beneficiary Name Beneficiary Account Beneficiary s address Select the beneficiary countr Beneficiary s Country Beneficiary Bank Bic Code The menu Foreign Currency Payment to other banks allows you to perform FCY payments to beneficiaries wi
7. 29 04 2014 COSMOTE Accepted By the Bank 50 00 RON gt After selecting the category a list of all transactions belonging to that category will be displayed For each transaction the following details are displayed Beneficiary name Transaction status Initiation date Transaction amount To search for a transaction press on the search button and you can search by multiple filters To authorize reject a transaction it is necessary to select it and choose one of the two options Authorize Reject The menu is available only for corporate users User guide Android Phone PENDING AUTHORIZATION Initiation Press to go back to the list of transactions Reference 588675675675675 Status Initiated Ordering Details From Account ROS2BUCU286286286266R001 Utility Provider Details Utility Name COSMOTE Subscriber name Popescu lon Subscriber code 123456 Bill number 123456 Amount 30 RON Execution Date Press to open the list of actions Verify the details for the transaction and press on the button placed on the upper right side of the screen to open the list of actions Press on Authorize to initiate the authorization Press on Close to close the list of actions The menu is available only for corporate users User guide Android Phone PENDING AUTHORIZATION Verification Press to go back to the list Of transaction
8. ALPHA BANK User guide Alpha Bank RO Android Phone iPhone Valid from February 05th 2015 ALPHA BANK User guide Alpha Bank RO Android Phone Contents DT ae a Fay 2 m r N WU A f 4 sa Current accounts ERDEN New term deposit Savings accounts Deposit redemption Credit cards New account opening Loans Notifications Mailbox Synchronize security To my accounts device Credit card recharge Change customer Fi Change password Information Bills To partners qu beneficiaries a Exchange rate From existing P ATM Locator templates Mobile cut off times Payments review Pending Authorization ACCESS IN ALPHA BANK RO Enter password Enter the security code To access the applications it is necessary to enter your personal login information User ID this is assigned by the Bank when you subscribe for Alpha Bank RO Password when you login for the first time you enter the password from the secured envelope received from Bank If you have already changed the password you will login using the password set by you To enter the password you can also use the security keyboard Security code this is the six digits code generated by the security device After entering all data press on Login button to access the application User guide Android Phone ACCOUNT OVERVIEW Account Overview SMITH JOHN Total available 208 962 23
9. Select Currency Select the account CHF currency read and agree with terms and conditions Yes After choosing the account type and class select the account currency Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to initiate the transaction Press on Back to go to the previous screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction Press on Close to close the list of actions Y YWY Y F The menu is available only for individuals users User guide Android Phone NEW ACCOUNT OPENING Verification md Press to open the Press to go list of actions back to New Account Opening Verify dashboard Account Type Current accouwus Account Class Alpina Access Classic Cont curent PF Currency CHF Date Security code _ _ _ VkLLjIi i bPFPh ewd a i security code Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on
10. 1 000 00 RON interest Rate 3 6 The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and set up another deposit Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE a 2 TERM DEPOSIT REDEMPTION Initiation gt a Press to open the Press to go back list of actions to dashboard Term Deposit Redemption Initiation TD Account Number 317131131131131 131 T rm deposit 1 i Select the term deposit account number Disclaimer The menu Term Deposit Redemption allows you to redeem the term deposits you have at Alpha Bank Romania To redeem a term deposit select the term deposit account and press on the phone s Menu button and a list of actions will be displayed Press on Initiate to continue to the next screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions OBSERVATION Term deposit redemption is available every working day from 7 00 to 19 00 User guide Android Phone TERM DEPOSIT REDEMPTION Initiation Press to go PORNEA _ Press to logoff dash boa
11. Bank Romania To recharge a credit card it is necessary to select the type of recharge Own Credit Card Other Credit Card After selecting the type of recharge press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Close to close the list of actions User guide Android Phone CREDIT CARD RECHARGE Initiation z Press to open the Press to go back list of actions to dashboard Credit Card Recharge Recharge Type Own Credit Card Select Credit Card 4670970970970915 select the credit card rs j you wish to recharge After selecting the type of recharge select the credit card you wish to recharge In case you recharge other credit cards it is necessary to enter the credit card number Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Close to close the list of actions User guide Android Phone CREDIT CARD RECHARGE Initiation Press to go back to dashboard Credit Card Recharge Source Account Press to open the list of actions RO2Z3 33233233R001 i See BEL he Select the ordering Credit Card Number account 4670970970970915 Credit Card Type VISA CREDIT Currency RON Beneficiary SSN 1670370370310 A
12. Card Other Credit Card After selecting the type of recharge press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Close to close the list of actions User guide iPhone tt CREDIT CARD RECHARGE Initiation Press to open the EN gams list of actions Credit Card Recharge o Recharge Own Credit Card Type Select the credit card you wish to recharge 4670700006407070 Select Credit Card After selecting the type of recharge select the credit card you wish to recharge In case you recharge other credit cards it is necessary to enter the credit card number Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Close to close the list of actions User guide iPhone eG CREDIT CARD RECHARGE Initiation Press to open the list of actions Credit Card Recharge Source ROSSBUCU2I3B91 23891 TRO Account 89 NAE CALIN RADU RON Select the ordering account Credit Card 8970930006404089 Number Credit Card VISA CREDIT Type Amount 20 Enter amount RON Currency Beneficiary 1670303410069 SSN After choosing the type of recharge and the credit card number select the ordering account and enter the amount Press on the but
13. FF AHA nan Press to logoff Account Summary Current Accounts 2 137 739 67 RON ROZIBUCU 2332 Cor U Sy 1 5 11 7 usp RO2I8BUTCUZ2137 Cont saltanu RO46BLUCc In this menu there are displayed all the current accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Click In case you notice that an account is unavailable in Alpha Bank RO contact Customer Support Service To view more details it is necessary to select an account and choose one the options displayed View details Account activity User guide Android Phone CURRENT ACCOUNTS Account details Press to open the list of actions Cont Salariu 775 733 48 RON Press to save screenshot or to send Account Number 23171311311111131111 email Customer id 001147310639 Current Balance Uncteared Funds Net Available 77573348 RON Balance In this screen you can view all the details for the selected account Y YWY Y W YF F Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate gt gt Own accounts transfers Bill payments option available only for RON accounts Payments t
14. Press on the button placed on the upper right side of the screen to open the list of actions Press on Synchronize to initiate the operation Press on Back to go back to the previous screen Press on Close to close the list of actions After pressing the Synchronize button the verification screen will be opened Verify all entered data and if everything is correct press on Confirm button and you will be redirected to the confirmation screen where you will receive the message The security device has been successfully synchronized User guide iPhone tt CHANGE CUSTOMER Press to open the list of actions Select customer Continue Exit Cancel LN O Wa The menu Change Customer allows you to change the customer for users with access to multiple customers In case you login with a user with access to multiple customers it is necessary to select the customer right after login Select the customer and press on the button placed on the upper right side of the screen to open the list of actions Press on Continue to go to dashboard Press on Close to close the list of actions After selecting the customer the dashboard will display only the product and options available for the selected customer To change the customer select the option Change customer from Services menu User guide iPhone tt CHANGE PASSWORD a xw A lt i Press to open the list of actions P
15. RON gt In this menu there are displayed all the current accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Click In case you notice that an account is unavailable in Alpha Bank RO contact Customer Support Service To view more details it is necessary to select an account and choose one the options displayed View details Account activity a a 95 CURRENT ACCOUNTS Account details Press to go back to ae oe Press to open Account Summary EJ ALPHA sank the list of actions NAE CALIN RADU Total available 1 490 98 USD balance Customer id 591060689 Account 31713110 3006169299 l Number IBAN ROSIRCU2 3389123251 10591 Current 1 489 96 USD Balance se Uncieared 000 USD Funds Net Available 1 489 96 USD Balance In this screen you can view all the details for the selected account Y YWY Y W YF F Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate gt Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transactio
16. Utilized 15497 6 RON Amount Last Statement 20 03 2014 Date Last Statement 16 494 13 RON Balance Next Minimum 605 00 RON Payment In this screen you can view all the details for the selected credit card Credit card number Credit card type Current balance Credit card limit Utilized amount Last statement date Last statement balance Next minimum amount Last payment Last payment date Overdue amount Press on the button placed on the upper right side of the screen to open the list of actions From here you can recharge your credit card By choosing this path to initiate a transaction the selected credit card will be automatically filled in in the Credit card number field Y YWY Y W FFF Y W Y User guide iPhone tt TERM DEPOSITS Account Summary Press to go back to dashboard anO i u Press to logoff lt ALPHA BANK 5 Term Deposits U 69 041 33 RON 17373914072 14a 30 Tere deposit 1 month non ELUR 1713140170130530 11 term deposit 2 months 11713130200 50230630 Depost of the Yea 1317131303781526130 Ferm deposit 3 montha In this screen there are displayed all the term deposits accounts you have access to and their details You can view Term deposit account number Deposit product name Deposit amount To view more details it is necessary to select a term deposit account User guide iPhone 6 TERM DE
17. foreign exchanges at standard rate or at a rate negotiated in advanced with the branch For foreign exchanges at negotiated rate it is necessary to select Yes in the field Negotiated Rate and to enter the rate provided by the branch in the field Negotiated Exchange Rate Press on Initiate to continue to the next screen Press on Close to close the list of actions After entering the press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to initiate the transaction Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide iPhone tt OWN ACCOUNTS TRANSFER Verification Press to open the list of actions Transaction Details Negotiated Rate No Security code Enter the security code Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be ente
18. initiation screen and initiate another deposit redemption Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone tt 117 NEW ACCOUNT OPENING Initiation eee COSMOTE 16 40 EZ na ALPHA BANK Z New Account Opening 9o Press to open the list of actions Account Type Selext Current accounts gt Account Type Select the account type The menu New Account Opening allows you to open new current accounts without the need of going to the Bank To open a new account select the type of account and press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Close to close the list of actions OBSERVATION New Account Opening transaction available every working day from 7 00 to 16 00 The menu is available only for individuals users User guide iPhone tt NEW ACCOUNT OPENING Initiation Press to open the list of actions New Account Opening eo Current accourt a Account Type Select Alpha Access Classe Account Class Select the account class After choosing the account type select the account class Press on the button placed on the upper right side of the screen to open the list of ac
19. interest rate it is necessary to select Yes in the Negotiated Deposit field and to enter the interest rate provided by the branch in the field Negotiated Interest Rate After selecting the options press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Initiate to continue to the next screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction Press on Close to close the list of actions OBSERVATION Term deposit set up standard interest deposits is available every working day from 7 00 to 19 00 KIT KL AR a NEW TERM DEPOSIT Initiation Press to go back to dashboard New Term Deposit Deposit Type Term deposit 6 months Maturity Date dd mm yyyy 16 11 2014 From Account RO23BUCU233233233233RO01 Select the ordering TT account Maturity Instructions Transfer Principal To Account Deposit Amount Negotiated Deposit No Select the Ordering account Select the Maturity instructions Enter the amount in the field Deposit Amount After selecting the options press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Initiate to initiate the transaction Press on Modify to go back to the previous screen Press on Close to close the list of actions User gui
20. previous screen Press on Cancel to cancel the transaction Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu eee EEE TERM DEPOSIT REDEMPTION Confirmation Press to go Press to open the back to list of actions dash boa rd Term Deposit Redemption Confirmation onfirmation details Status Accepted By the Bank Reference 157255255255255 Transaction detalls Deposit Account 317131131131131131 Deposit Product Term deposit 1 month Deposit Amount 52 00 EUR Maturity Date 25 05 2014 Current Interest Rate 21 The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another deposit redemption Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE o NEW ACCOUNT OPENING Initiation Press to open the list of actions New Account Opening Select Account Type Press to go back to dashboard Cut
21. the Bank To send a message it is necessary to fill in the fields Subject and Message After entering the subject and message press on the button placed on the upper right side of the screen to open the list of actions Press on Send to send the message Press on Close to close the list of actions After pressing on Send button you will receive the confirmation message Message has been sent User guide iPhone tt SYNCHRONIZE SECURITY DEVICE Press to open the list of actions device Select the security device The menu Synchronize security device allows you to synchronize the security devices software or hardware added to your user To synchronize a security device select the device and press on the button placed on the upper right side of the screen to open the list of actions Press on Submit to go to the next screen Press on Close to close the list of actions User guide iPhone 6 SYNCHRONIZE SECURITY DEVICE Press to open the gt list of actions P 1 ld y eee COSMOTE m25 EZ ALPHA BANIK Synchronize Security Device OM Security SOFT device alias Security VSMT127923155 device serial Enter a security number code Security code T Security code j 2 Enter another security code After selecting the security device enter two consecutive security codes Security code 1 and Security code 2 generated by the device
22. the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu TERS eer NET RON PAYMENTS TO ALPHA BANK Confirmation Press to open the list of actions Press to go back to dashboard Ron Payment Confirmation onfirmation detaits Status Accepted By he Bare Reference 132691691691691 ransaction details From Account RO238UCU233233233233RO 1 Beneficiary Details Beneficiary Name John Sruth IBAN ROOSBUCUOS 709709 709TROSS Payment Details Amount 124 00 RON Payment Details transfer Execution Date srs The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to Alpha Bank Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorizat
23. to select an account and choose one the options displayed View details Account activity SAYIN dj JW AJE T I ZI LL GB E auUel a SAVINGS ACCOUNTS Account details peec COSMOTE 16 90 SC Press to open the d na OAR lt ALPHA BANK list of actions ze Total available balance l 1 89 RON Customer ld 001060900 Account Number 317131 203000005548 IBAN AOAGEUCUZ2370012300NRO96 Current Balance 1 89 RON Unclesred funds CO RON Net Avnilable Balance 4 Pay bet ALL AD Hl ev t an n Festri 1 89 RON In this screen you can view all the details for the selected account Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field Y YWY Y W YF F User guide iPhone tt SAVINGS ACCOUNTS Account Activity Press to open the list of actions p t b ki eco COSMOTE F 16 30 r Se es cm ess to go back to lt E AHA Accounts Summary qa RO128UCU233121231211R012 09 05 2014 Press for Mansia i
24. transaction Press on Back to go back to the previous screen Press on Close to close the list of actions User guide Android Phone BILLS Verification i a Press to open the Press to go 4 list of actions back to dashboard Ordering Details From Account RO23IBUCU2 33233233233R001 Ordering Details Utility Name COSMOTE Subscriber name Smith Jotin Subscriber code 123456 Bill number an 1 23454 ransfer Detail Amount Enter the security code 35 00 RON Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions Execution Date S me mae 16 05 20 d Security code The security code will be entered only by individuqls users Corporqte users will enter the security code at transaction authorization in Pending Authorization menu eee a a7 Confirmation Press to open the Press to go J list of options back to dashboard Confirmation details Status Accepted By
25. you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Cancel to cancel the transaction Press on Close to close the list of actions The menu is available only for individuals users User guide iPhone 6 NEW ACCOUNT OPENING Confirmation esec Vodafone RO S 1 57 Press to open the EI ALPHA BANK list of actions New account confirm o Confirmation Details 1192311129992873 Reference Processing n progress Status Transaction Details Current accounts Account Type Alpha Access Class Cont Account Class eurent pF USD 11 07 2084 The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another new account opening Press on Close to close the list of actions The menu is available only for individuals users User guide iPhone eG PAY MENU eee COSMOTE F 16 358 ALPHA BANK Pay To my accounts To Credit Card gt Bills gt To Partners From existing templates Press to open the Pay Payments Review gt men
26. 0 RON gt advanced sea rch 111MBUP131111131 16 gt 14 j Plate factura Cosmote prin MB 220MBPU131131131 16 05 2 114 Lichadare deposit la termen pon ME 12i OO RON gt 131MBR2131 141141 16705720144 Schimb valutar pran M HIMBFX 131131131 1 05 2114 Schimb valutar prin MB In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field SAVINGS ACCOUNTS Transaction details Press to open the list of actions Press to go back to Accoun
27. 130 CREDIT CARD RECHARGE Confirmation Press to open the list of actions 1192505281141711 Reference No Transaction details Source ROVIBUCLZS30011TTT111RO 1 Account Credit Card 4677130006004011 Number Credit Card VISA CREDIT Type 20 00 RON Amount The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another credit card recharge Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone tt 131 BILLS Initiation eee COSMOTE 16 48 L N _ B EN Goma Bills gr Press to open the list of actions Category Details Category Telecom gt Nane Select the utility category The menu Bills allows you to perform bill payments to providers with accounts in Alpha Bank Romania and to providers with accounts in other banks To perform a bill payment it is necessary to select the utility category After choosing the utility category press on the button placed on the upper right side of the screen to open the list of actions Press o
28. A BANK Bills or se Press to open the list of actions Ordering Details Subscriber 12356 name Subscriber 134789 code 35778868 8il number Transfer Detail 2000 RON Amount Enter the security code Security code Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions User guide iPhone tt Confirmation details Accepted By the Rare 1536959255515315 Transaction details ROISIUCU23300123251 IRO From Account Ordering Details COSMOTE Utility Name Suk sc rilb r Confirmation Press to open the list of options The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and pay another bill Press on Close to close the list of actions P Fo
29. Amount 140 00 RON Payment Details trarwster Urgent Ale The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to other banks Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE a 56 RON PAYMENTS TO TREASURY Initiation Press to open the list of actions ROZIBUCUZIZ233233233R001 woe Select ordering account Beneficiary Details Beneficiary Name h IBAN Press to go back to dashboard Ron Payment Initiation Ordering Details From Account FIC SSN Payment Details Amount RON The menu RON Payment to Treasury allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to Treasury Y YWY Y FF Select the Ordering account Enter the Beneficiary Name and IBAN Enter the beneficiary s FIC SSN and Amount Enter the Order number and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Pr
30. D User guide Android Phone PAYMENTS REVIEW back to dashboard Payments Review Foreign Currency Payments 53 gt RON Payrierit Credit Card Recharge Utilty Payments in Alpha fank Owe Accourt Transtee Utility Payments to other banks The menu Payments Review allows you to check the history of the transactions performed through Online Banking The transactions are grouped by type Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks To view the list of transactions it is necessary to select one of the categories Y YWY Y YW YF F User guide Android Phone PAYMENTS REVIEW Press to logoff Press to go back to the list Payments Review of categories Utility Payments in Alpha Bank Press for advanced search COSMOTE Accepted By the Bank 1200 RON gt 16 05 2014 COSMOTE Accepted By the Bank 20 00 RON gt 13 05 2014 ROMTELECOM Accepted By the Bank 14 00 RON gt 29 14 2014 ORANGE Ac pied By the Bank 11 00 RON gt 20 04 2014 COSMOTE Accepted By the Bank 50 00 RON gt After selecting the category a list of all transactions belonging to that category will be displayed The transactions are displayed in descending order after the initiation date For each transaction the following details are displayed Beneficiary name Transaction status Initiati
31. DS008 Beneficiary s address Bucuresti Beneficiary s Country ROMANIA Beneficiary Bank INGBROBOXXX ING BANK N V BUCHAREST BRANCH Amount 150 00 USD Urgent Payment SPOT Details Of Charges SHA Payment Details transfer Execution Date Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu TERS eer a 6 FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Confirmation Press to go ihe Press to open the back to list of actions dashboard Foreign Currency Payment to other banks Done onfirmation details Status Accepted By the Bank Reference 202851831851851 Transaction details From Account ROZIBUCUZ3923323923H001 Beneficiary Name Smith John Beneficiary Account ROZ3INGB09909 90990990991 Beneficiary s address Bucu
32. Modify to go to the previous screen Press on Cancel to cancel the transaction Press on Close to close the list of actions The menu is available only for individuals users User guide Android Phone NEW ACCOUNT OPENING Confirmation Press to open the Press to go list of actions back to dashboard New Account Opening Confirmation Reference 10691 7917917917 Status Accepted By the Sank Account Type Current accounts Account Class Alpha Access Classic Cont curent Pf Currency j CHF Date 16 05 2014 The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another new account opening Press on Close to close the list of actions The menu is available only for individuals users User guide Android Phone PAY MENU Press to go back to dashboard To my accounts To Credit Card Bills To Partners From existing templates Payments Review Press to open the Pay menu Pending Authorizations The menu Pay allows you to perform transactions and to view the transactions performed through Online Banking From this menu you can perform the following transactions Own Accounts Transfers Credit
33. N ROC RNC85085085085085087 Payment Details Amount 500 00 RON Payment Details transfer 233RQ01 Urgent NS Execution Date 16 05 2014 Charge and Commissions Details Low value payment commission 220 DOM Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu TERS eer EEE RON PAYMENTS TO OTHER BANKS Confirmation Press to open the list of actions Press to go back to dash boa rd Ron Payment Confirmation ALPHA BANK Confirmation details Status Accepted By the Bank Reference 4834854854854285 Transaction details From Account ROZ28UCU2 3323323323939R001 Beneficiary Details Beneficiary Name Smith John IBAN ROZ2BRDEZ 245 V2242242 2410 Payment Details
34. N CURRENCY PAYMENTS TO ALPHA BANK Verification Press to open the list of options Press to go back to dashboard Foreign Currency Payment to Alpha Bank Validate From Account ROZIBUCLI2Z33233233233US01 Beneficiary Name Srwth John Beneficiary Account RO 13BUICU 1301301301 303USD Amount 600 00 USD Payment Details transfer Execution Date 16 05 2014 Transfer Commission 2 00 EUR SWIFT Fee 0 00 EUR OUR Commission 0 00 EUR Non STP Commission 0 00 EUR Total Commissions and Charges Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide Android Phone FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Confirmation Press to go Press to open the back to x Ey arasan list of actions
35. POSITS Account Details eens COSMOTE 63 Press to open Press to go back to lt ee AHA BANK the list of e kn actlons 317301403781430830 Term deposit 1 month Custorver id 001080910 Term deposit 500 00 EUR amount Setup date Maturity dete 25 interest Rate follover instructions In this screen you can view all the details for the selected term deposit account Term deposit account number Deposit type Client ID Deposit amount Set up date Maturity date Interest rate Maturity instructions Press on the button placed on the upper right side of the screen to open the list of actions From here you can Redeem the term deposit View term deposit supplementary details option available only for Alpha Progressive deposits By choosing this path to initiate a transaction the selected term deposit account will be automatically filled in in the Term deposit account number field Y YWY Y W W Y F User guide iPhone tt Press to go back to eese COSMOTE WN dashboard lt Loans RON ses eff e TIM sys 1121212 AMAIS AAM 2Y IMOBILIAR os Cc ALPHA BANK a 137 52534 ER Loans Summary Press to logoff In this menu there are displayed all the active loan accounts you have access to and their details You can view Loan account number Loan product Loan amount To view more details i
36. Press to open the Press to go list of actions back to dashboard Select security device DP0300300300 Select the security device The menu Synchronize security device allows you to synchronize the security devices software or hardware added to your user To synchronize a security device select the device and press on the button placed on the upper right side of the screen to open the list of actions Press on Submit to go to the next screen Press on Close to close the list of actions User guide Android Phone SYNCHRONIZE SECURITY DEVICE Press to open the Press to go back list of actions x ALPHA BANK to dash boa rd Synchronize Security Device Security device alias test Security device serial number VS5MT 33633659 Security code 1 Enter a security code Security code 2 Enter another security code After selecting the security device enter two consecutive security codes Security code 1 and Security code 2 generated by the device Press on the button placed on the upper right side of the screen to open the list of actions Press on Synchronize to initiate the operation Press on Back to go back to the previous screen Press on Close to close the list of actions After pressing the Synchronize button the verification screen will be opened Verify all entered data and if everything is correct press on Confirm button and you will be redirected to the confirmation
37. RON balance amp Current Accounts 2 137 739 67 RON gt Press to save screenshot or to send Savings Accounts email gt Credit Cards 1 952 32 RON gt Term Deposits 69 272 80 RON gt FP Loans This is the dashboard page that is displayed after you have logged in Alpha Bank RO In this screen you can view all the active products you have at Alpha Bank Romania Current accounts Savings accounts Credit cards Term deposits Loans Also you can view the available amount for each category of products and the total available balance The total available balance is displayed in RON and represents the sum of the net available balance of all accounts the overdraft limit and the credit cards limit Y YWY Y TF The menu is available only for individuals users User guide Android Phone ACCOUNT OVERVIEW Total available pie chart Account Overview Press to logoff SMITH JOHN Press to view the Total Aparai hierait B available pie chart G ETA Press to close the pie chart Current Accounts 96 78 Savings Accounts k In this screen the total available balance is displayed as a pie chart The chart is divided in Current accounts Savings accounts Credit cards Term deposits The menu is available only for individuals users User guide Android Phone CURRENT ACCOUNTS Accounts Summary Press to go back to dashboard lt
38. Rate Disbursement Dote D2 1 a t n Maturity Date 19 14 2031 Outstanding Loan Details In this screen you can view all the details for the selected loan account Loan account number Loan product Client ID Loan amount Disbursed amount Interest rate Disbursement date Maturity date Current amount due Next due date Next payment amount Overdue amount Y YWY YWY W YW YI WI Y WI YY The menu is available only for individuals users User guide Android Phone ACCOUNTS MENU Press to go back to dashboard Accounts New Term Deposit Ei Term Deposit Redemption Press to open the Accounts menu The menu Accounts allows you to open new current and term deposit accounts or to redeem term deposit accounts From this menu you can perform the following transactions New term deposit initiation Term deposit redemption User guide Android Phone NEW TERM DEPOSIT Initiation me hned Press to open the Press to go back list of actions to dashboard New Term Deposit Deposit Type Alpha 15 months Negotiated Deposit No The menu New Term Deposit allows you to set up new term deposits without the need to go to the Bank To set up a new term deposit Select the type of deposit Select the interest rate type You can set up term deposits with standard interest rate or with interest rate negotiated in advance with the branch For deposits with negotiated
39. Transaction Type FCY payments 5POT OUR Cut off time hh mm 1500 Transaction Type Salary payments n formen currency Cut off time hhmm 75 00 Transaction Type FCY Payments The transactions made through Alpha Bank RO have a limited period until they can be sent to the bank during a working day ATTENTION After cut off is exceeded transactions are made on the next working day The cut off times in the image above are only for presentation and are subject to change For detailed information regarding cut off times verify Mobile Cut Off Times menu in Alpha Bank RO User guide Android Phone SUPPORT Press to open the list of actions Press to go g ALPHA BANK back to dashboard Support For national calls 0800825742 For international calls 40214559999 Email supportib alphabank ro P The menu Support allows you to view the contact information for the Customer Support service of the Bank or to download the application user guide For any clarifications or suggestions you can call us at 0800825742 40214559999 international calls or you can send us an email at supportib alphabank ro User guide Android Phone ALPHA BANK User guide Alpha Bank RO iPhone Contents A a m e Ri WU A f 4 sa R Current accounts ERDEN New term deposit Savings accounts Deposit redemption Credit cards New account opening Loans No
40. accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone tt 153 FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Confirmation Press to open the list of actions Confirmation details Processing an progress 131413228555011 Transaction details RO 1 SBC 13319 12325115 From Account 43 Beneficiary ana Hame Beneficiary J51313974296489135731513 Account Beneficiary s USA address The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another FCY payment to other banks Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone FROM EXISTING TEMPLATES e eco COSMOTE
41. action to go back to the initiation screen and initiate another FCY payment to Alpha Bank Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone 6 151 FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Initiation Press to open the list of actions Select the ordering account Foreign Currency Payment to other banks r RO068JCU233001232512US 5 From Account gt sar CALIN RADU USD Beneficiary Name ioana Seneficiary U Q 742764854942573112 Account 545232742 3 Beneficiary s address Beneficiary s NITED STATES OF AMERICA gt Country Beneficiary Bank Bec AUSALIS3U0XXX Code Amount The menu Foreign Currency Payment to other banks allows you to perform FCY payments to beneficiaries with accounts in other banks To perform a Foreign Currency Payment to other banks p P Y YWY Y F Select the Ordering account Enter the Beneficiary Name and IBAN Enter the beneficiary s Address and select the Country Enter the SWIFT BIC code of the beneficiary bank if you do not know the SWIFT BIC code you can use the search tool available in the list of actions Enter the Amount and select the Currency of the transaction if the payment exceeds 50 000 EUR or equivalent it is neces
42. already filled in To perform a payment to a new beneficiary select one of the options New RON beneficiary New FCY beneficiary To search for a beneficiary you can use the search tool marked with the magnifying glass symbol You can search by the following criteria Transaction type Beneficiary name User guide Android Phone RON PAYMENT nn hidd Press to open the Press to go to list of actions dashboard Type of Payment Select the type of payment Select RON Payment Type Payment in Alpha Bank v To perform a RON payment to a new beneficiary choose the option New RON beneficiary and select the payment type RON Payment to Alpha Bank RON Payment to other banks RON Payment to Treasury Press on the button placed on the upper right side of the screen to open the list of actions Press on Continue to go to the next screen Press on Close to close the list of actions User guide Android Phone RON PAYMENTS TO ALPHA BANK Initiation i Press to open the list of actions ALPHA BANK Ron Payment Initiation Press to go back to dashboard Ordering Details From Account RO23BUCU232332332233RO01 lt Select the ordering xx account Beneficiary Details Beneficiary Name Payment Details Amount RON Payment Details Payment Date The menu RON Payment to Alpha Bank allows you to perform RON payments to beneficiaries
43. assword Login Password Enter old password Existing j Password Enter new password New i Confirm New Confirm new password atc Policy to be followed for password Password should contain a mewraun of characters Passed thould be masum of 16 characte The menu Change Password allows you to change the password for your user ID To change the password Enter at Old Password the password used until this very moment If you are a new user enter the password you received from the Bank in the secured envelope Enter at New Password a new password The new password must meet the mentioned security rules Enter at Confirm New Password the new password again the same password you entered at New Password After you fill in the fields press on the button placed on the upper right side of the screen to open the list of actions Press on Change to initiate the operation Press on Close to close the list of actions For security reasons the password is available only for six months After the password expires you are forced to change it THE PASSWORD IS STRICTLY CONFIDENTIAL AND MUST NOT BE REVEALED TO ANYONE User guide iPhone tt INFORMATION MENU 13 03 Fn Information go Exchange Rate ATM and Branch Locators Mobile Cut Off Times amp Support AQ Security Tips Press to open Services menu The menu Information allows you to view useful information such as Exchan
44. aturity date interest Rate Rollover Instructions Close on Maturty In this screen you can vie all the details for the selected term deposit account Term deposit account number Deposit type Client ID Deposit amount Set up date Maturity date Interest rate Maturity instructions Press on the button placed on the upper right side of the screen to open the list of actions From here you can Redeem the term deposit View term deposit supplementary details option available only for Alpha Progressive deposits By choosing this path to initiate a transaction the selected term deposit account will be automatically filled in in the Term deposit account number field Y YWY Y W W Y F LOANS Loans Summary Press to go back to dashboard Press to logoff Loans 924 903 00 RON r 111H42YM111111111 AMES ARM 2Y IMOBILIAR 138 100 39 EUR gt In this menu there are displayed all the active loan accounts you have access to and their details You can view Loan account number Loan product Loan amount To view more details it is necessary to select a loan account The menu is available only for individuals users User guide Android Phone LOANS Loan details Press to go back to Loans Summary MARAN Press to logoff Loan Details 131H2YM131131131 AHE25 ARM 2Y IMOBILIAR Loan Details Customer hd 199 712 63 EUR Disbursed Loan Amount 159212 44 FUR interest
45. card recharge Bills Payments to partners beneficiaries in RON and other currencies Payments from existing templates Pending Authorizations Also the option Payments review allows you to view all the transactions performed through Online Banking FY FY Y F YF F The menu is available only for corporate users User guide Android Phone OWN ACCOUNTS TRANSFER Initiation Press to open the Press to go back to Wi TE JT TT 13 00 list of actions dashboard Select the ordering account To my accounts initiate rarsaction Details From Account RO2IBUCLIZZ9233233233US01 1 591 87 B i eher e destination Select the destination To Account J Sette destination ROJ38UCU233233233233US01 1 511 87 Enter the amount Jer eR BOER Ae NRE Amount IC Select the marca currency of the KECIK Cece Cuny transaction ate sanmanman Select the rate type No hM The menu Own Account Transfer allows you to perform transfers between your accounts available in Alpha Bank RO You can perform transfers between accounts in the same currency or foreign exchanges To perform an own account transfer Select the Ordering account and the Destination account Enter the Amount and select the Currency of the transferred amount For foreign exchanges choose the rate type You can perform foreign exchanges at standard rate or at a rate negotiated in advanced with the branch For foreign exchange
46. ch button and enter the name of the unit or ATM User guide iPhone eG MOBILE CUT OFF TIMES Tra ction Limitat Rate Deposit initiate Type Cut off time hhemm Transaction Utility Payments to ather Typo banks high value Cut off time 600 hhmm Utility Payments to ather banks low value Transaction Type Cut off time 1600 Pherae B sy Daire hy te Transaction Utility Payments to other Type banks low volue The transactions made through Alpha Bank RO have a limited period until they can be sent to the bank during a working day ATTENTION After cut off is exceeded transactions are made on the next working day The cut off times in the image above are only for presentation and are subject to change For detailed information regarding cut off times verify Mobile Cut Off Times menu in Alpha Bank RO User guide iPhone tt SUPPORT Press to open the list of actions User guide Exit The menu Support allows you to view the contact information for the Customer Support service of the Bank or to download the application user guide For any clarifications or suggestions you can call us at 0800825742 40214559999 international calls or you can send us an email at supportib alphabank ro User guide iPhone eG
47. curity Tips Y YWY Y F User guide Android Phone EXCHANGE RATE Exchange Rate Currency 1 Press to go back to dashboard AUD Currency 2 Select currency 1 Select currency 2 The menu Exchange Rate allows you to view the exchange rate for different currencies Select the currencies Currency 1 and Currency 2 and the exchange rate type and press on the button placed on the upper right side of the screen to open the list of actions Press on View to display the exchange rates Press on Close to close the list of actions User guide Android Phone ATM LOCATOR Press to go back to the map Press to search The menu ATM Locator allows you to view the coordinates for all Aloha Bank Romania units and ATMs To search for a unit or ATM it is necessary to enter the name of the unit or ATM and press on the search button User guide Android Phone MOBILE CUT OFF TIMES Press to open the Press to go list of actions back to dashboard Cut Off Times Transaction Type Lim ted Rate Depost Initiate Cut off time hh mm 1600 Transaction Type Utility Payments to other banks high veue Cut off time humm 1600 Transaction Type Utility Payments to other banks low vale Cut off time hh mm 1500 Transaction Type Utility Payments to other banks low vah e Cut off time hh mm 76 00
48. de Android Phone NEW TERM DEPOSIT Verification CO ALPHA BANK New Term Deposit Deposit Type Term deposit 6 months Maturity Date 16 11 2014 From Account ROZ38UCU233233233223R001 Maturity Instructions Transfer Principal To Account Deposit Amount 1 000 00 RON Interest Rate 3 6 Security code Y Enter the security code Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Cancel to cancel the transaction Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu TERS eer a NEW TERM DEPOSIT Confirmation Press to open the Press to go back to list of actions dashboard New Term Deposit Status Accepted by Bank Reference 207737737737732 Deposit Type Term Gepost 6 months Maturity Date 16 11 2014 From Account RO23BUCUZ233233233233R001 Maturity Instructions Renew Prnopal interest Deposit Amount
49. e in Alpha Bank RO contact Customer Support Service To view more details it is necessary to select an account and choose one the options displayed View details Account activity User guide Android Phone SAVINGS ACCOUNTS Account details Press to open the list of actions E 5 7 AT 10 20 Accounts Summary Account Details i Cont Salariu Total available 775 733 48 RON balance Customer id 001147310639 Press to save screenshot or to send email Account Number 317131131131131131 Current Balance Uncteared Funds 100 RON Net Available 77573348 RON Balance In this screen you can view all the details for the selected account Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field Y YWY Y W YF F SAVINGS ACCOUNTS Account Activity Press to open the list of actions Press to go back to Accounts Summary Account Activity Cont Salariu G Q Press for 16 05 2014 ME Plata interbancara mica val 120
50. e transactions are grouped by type Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks Term Deposit Initiation Term Deposit Redemption view the list of transaction it is necessary to select one of the categories Y Y YWY W W Y W Y 5 The menu is available only for corporate users User guide iPhone tt PENDING AUTHORIZATION E airna nann Press to logoff Press to go back to the list of categories Payments Review Utility Payments in Alpha Bank GC Press for advanced xuna a search COSMOTE Accepted By the Bank COSMOTE Accepted By the Bank 13 05 2014 ROMTELECOM Accepted 8y the Bank 14 00 RON gt 29 04 2014 ORANGE Ace tod By the Bank 29 04 2014 COSMOTE Accepted By the Bank 50 00 RON gt After selecting the category a list of all transactions belonging to that category will be displayed For each transaction the following details are displayed Beneficiary name Transaction status Initiation date Transaction amount To search for a transaction press on the search button and you can search by multiple filters To authorize reject a transaction it is necessary to select it and choose one of the two options Authorize Reject The menu is available only for corporate users Us
51. e upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field TE EUT Y CURRENT ACCOUNTS Transaction Details Press to open the list of actions Press to go back to Account Activity Transaction Details Cont Salariu Reference No 131M8U 131111111 Transaction Description M3 Plata interan ara m ra y Amount 1200 RON Transaction Date Supplementary Details MBS Plate interbancara mica val In this screen you can view the supplementary details of the selected transaction User guide Android Phone SAVINGS ACCOUNTS Accounts Summary a Press to go back to lt j mank Press to logoff dashboard Account Summary Savings Accounts Total available 2 56 RON balance RO2218L CU2332331231233R06 6 Cont Pramim 189 RON gt ROZJBUCU2337332312 33 tEUR In this menu there are displayed all the savings accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Click In case you notice that an account is unavailabl
52. ecurity code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Cancel to cancel the transaction Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone tt 116 TERM DEPOSIT REDEMPTION Confirmation seeco COSMOTE __ 16 40 Press to open the EZ Ayz k xdi nk list of actions Term Deposit Redemption Confirmation o Confirmation details Processing an progress Status 754275227554975 Reference Transaction details Deposit 317131407475752775 Account Deposit Alpha Progressive 18 Product months Deposit S000 RON Amount 29 07 2034 Maturity Date The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the
53. enu New Term Deposit allows you to set up new term deposits without the need to go to the Bank To set up a new term deposit Select the type of deposit Select the interest rate type You can set up term deposits with standard interest rate or with interest rate negotiated in advance with the branch For deposits with negotiated interest rate it is necessary to select Yes in the Negotiated Deposit field and to enter the interest rate provided by the branch in the field Negotiated Interest Rate After selecting the options press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Initiate to continue to the next screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction Press on Close to close the list of actions OBSERVATION Term deposit set up standard interest deposits is available every working day from 7 00 to 19 00 User guide iPhone tt NEW TERM DEPOSIT Initiation eee COSMOTE F 16 39 EZ ALPHA BANK New Term Deposit Alpha 15 months Deposit Type Maturity 20 08 2015 Date dd mm yyy From Select the ordering j wn account Maturity Renew Princ pal interest gt Instructions Deposit Amount Negotiated Deposit Select the Ordering account Select the Maturity instructions Enter the am
54. er guide iPhone tt PENDING AUTHORIZATION Initiation a n faeces Press to open the list of actions 119490628536411 initiated Ordering Details RO11800U1311213111096R From Account oy Beneficiary Details ROTEL IT GRUP SRL Beneficiary Name RO928205111168495117RON i Verify the details for the transaction and press on the button placed on the upper right side of the screen to open the list of actions Press on Authorize to initiate the authorization Press on Close to close the list of actions The menu is available only for corporate users User guide iPhone tt PENDING AUTHORIZATION Verification 009 COSMOTE Ff 16 81 mz Press to open Ez Z ALPHA BANK the list of Bills gt Re actions Utility Provider Details Subscriber 12578 name Bill number Enter the security code and press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the authorization Press on Close to close the list of actions The menu is available only for corporate users User guide iPhone tt PENDING AUTHORIZATION Confirmation COSMOTE 16 52 Press to open EZ ALPHA BANK the list of nae actions 2 8 A Confirmateon details Accepted By the Bank Status 1054955105555 10 Reference B Transaction d
55. ess on the button placed on the upper right side of the screen to open the list of actions P a Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide Android Phone RON PAYMENTS TO TREASURY Verification Press to go back to dashboard Press to open the list of actions From Account RO2IBUCU2 332332393233R0 Beneficiary Details Beneficiary Name Treasury IBAN R O22TREZ42122122126XXXXX FIC SSN 1881281281228 gt Payment Details Amount 350 00 RON Order No 1 Payment Details budget payment Execution Date Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Au
56. ess to open the list of actions eee COSMOTE 16 540 E gamsa Ron Payment Verification OF S a a Payment Details 2000 RON Amount Payment Details Execution 20 05 204 Date Charge and Commissions Details Payment 200 SON Commission Total 2 00 RON Commissions and Charges Security code Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone tt 140 RON PAYMENTS TO ALPHA BANK Confirmation Press to open the list of actions Confirmatoon details Reyetted by the Bank 293020120205004 Mhe operastion was not Rejection completed succestully Please try again later or contact the Customer Support service for more detaili Transaction details ROSIBUICU23 30071202 Ft IRO From Account c Benef
57. etaits RO418LCU1011213421096R From Account Oy Utility Provider Details ACS RDS Utility Name Subscriber name The confirmation screen allows you to view the status of the transaction you have authorized Press on the button placed on the upper right side of the screen to open the list of actions Press on Authorize another transaction to authorize another transaction Press on Close to close the list of actions The menu is available only for corporate users User guide iPhone tt SERVICES MENU E Notifications G Mailbox Synchronize Security Device Change customer n Change Password Press to open the Services menu Ad cretite The menu Services allows you to manage your account Online Banking account From this menu you can access the following submenus Notifications Mailbox Synchronize security device Change password User guide iPhone eG NOTIFICATIONS Press to open the list of actions eee COSMOTE 1722 Press to go back to lt ALPHA BANK dashboard amp There are no messages available in Notifications Press to open the notification The menu Notifications allows you to view the latest messages posted by Alpha Bank Romania To view more details about a notification it necessary to select it and the details will be displayed in the next screen User guide iPhone eG MAILBOX Pre
58. fter choosing the type of recharge and the credit card number select the ordering account and enter the amount Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Modify to go back to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide Android Phone CREDIT CARD RECHARGE Verification Press to go back to dash boa rd Credit Card Recharge Source Account ALPHA BANK Press to open the list of actions RO238UC11233232332332338001 Credit Card Number 4670970970970935 Credit Card Type VISA CREDIT Amount 1200 RON Beneficiary SSN 1670370370310 Enter the Security Code security code Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals user
59. ge Rate ATM and Branch Locator Mobile Cut Off times Support Useful Security Tips Y YWY Y F User guide iPhone eG EXCHANGE RATE Press to open the list of Exchange Rate actions Exchange Rate Currency 1 EUR Currency 2 RON gt Select currency 2 Type interbank gt Select the on exchange rate type The menu Exchange Rate allows you to view the exchange rate for different currencies Select the currencies Currency 1 and Currency 2 and the exchange rate type and press on the button placed on the upper right side of the screen to open the list of actions Press on View to display the exchange rates Press on Close to close the list of actions User guide iPhone eG ATM LOCATOR Press to go back to the map Sucursala Arad Bd More Nt Z Arad 0234556202 wa Agentia Piata Uta Cates Acre Viaiow Nr BO TA S 5 Ar Agentia Micalaca Cupa Upove Bi SOE Aad Arad M Agentia Aradului Sy Cae Aradul Est NESZ Tinbowa ATM Sucursala Arad Bd Hors Ne 2 Wad ATM Agentia Piata Uta ___ Calea Ac rei View Nr 60 76 Sc A Ar ATM Agentia Micalaca Calen Upovet Bi MOE Ami Arad ATM Agentia Aradului Sr Coles Aradul s Est N 32 Terora lt lt lt O lt O O The menu ATM Locator allows you to view the coordinates for all Alpha Bank Romania units and ATMs To search for a unit or ATM it is necessary to press on the sear
60. iary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions RON PAYMENTS TO OTHER BANKS Verification eco COSMOTE mot cine El noe Ron Payment Verification VF o Payment To ROSIBICU23 389 1232589R0 From Account go Beneficiary Details Beneficiary art u Cocha Native ROSIFZBRIDOODS WEIS HS IBAN Payment Details 2005 RON Amount Payment Detaits Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone 6 143 RON PAYMENTS TO OTHER BANKS C
61. iciary Details Remeficiory John Sith The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to Alpha Bank Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone 6 141 RON PAYMENTS TO OTHER BANKS Initiation eeeco COSMOTE V __ 17 08 om Press to open the EZ ALPHABANK HE list of actions Ron Payment initiation Ordering Details A RO39680CU8B930011232589R ern n Select the ordering Beneficiary Details aCCOU nt Beneficiary Name IBAN Payment Details Enter amount p ON Payment Detaits The menu RON Payment to other banks allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to other bank Y YWY Y F Y User guide iPhone tt Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermed
62. ion in Pending Authorization menu EE a 53 RON PAYMENTS TO OTHER BANKS Initiation Press to go back to dashboard i Press to open the list of actions Ron Paymen Initiation Select the ordering account Ordering Details From Account Beneficiary Detalls Beneficiary Name IBAN ROZ238UCU233233233233RO01 Payment Details Payment Details The menu RON Payment to other banks allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to other bank Y YWY Y F Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide Android Phone RON PAYMENTS TO OTHER BANKS Verification a A Press to open the Press to go aa we ist of actions dashboard Ron Payment Verification From Account ROZ38UCU233233233 Beneficiary Details f Beneficiary Name Smith John IBA
63. ions it is necessary to select one of the categories Y YWY Y YW W F User guide iPhone tt PAYMENTS REVIEW eeece COSMOTE 17 99 lt ALPHA BANK Utility Payments in Alpha Bank Press to logoff COSMOTE Press for advanced Actented By the Bank not ROM gt sea rch 2970572014 COSMOTE Accepted By the Sank 1200 RON 3 16 05 2014 COSMOTE Accepted By the Bank 4000 RON gt 16 05 2014 COSMOTE Accepted By the Sank 2000 RON gt 13 05 2014 ne oe mene After selecting the category a list of all transactions belonging to that category will be displayed The transactions are displayed in descending order after the initiation date For each transaction the following details are displayed Beneficiary name Transaction status Initiation date Transaction amount To search for a transaction press on the search button and you can search by a time frame set by you To view the details for a transaction it is necessary to select a transaction and the details will be displayed in the next screen User guide iPhone tt PENDING AUTHORIZATION Press to logoff Press to return to dashboard Term Deposit initiate Utility Payment to other banks j Credit Card Recharge gt FEY Payments Owe Account Transter 29 RON Payres its The menu Pending Authorization allows you to authorize the transactions performed through Online Banking Th
64. k gt Select the type of payment To perform a RON payment to a new beneficiary choose the option New RON beneficiary and select the payment type RON Payment to Alpha Bank RON Payment to other banks RON Payment to Treasury Press on the button placed on the upper right side of the screen to open the list of actions Press on Continue to go to the next screen Press on Close to close the list of actions User guide iPhone tt RON PAYMENTS TO ALPHA BANK Initiation Ordering Details ROSISBUCUBIIS9189597 1RO From Account 89 Beneficiary Details IBAN Payment Details Amount ROM The menu RON Payment to Alpha Bank allows you to perform RON payments to beneficiaries with accounts in Alpha Bank Romania To perform a RON payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions Y YWY F User guide iPhone tt RON PAYMENTS TO ALPHA BANK Verification Pr
65. lose to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu OWN ACCOUNTS TRANSFER Confirmation Press to open the Press to go back to list of actions dashboard To my accounts confirm onfirmation details Status Accepted By the Sank Reference 199944944344944 Transaction details From Account RO23BUCU2332332332338OD1 To Account ROZIBUCU2332332332335EU01 Amount 120 00 RON Negotiated Rate No Exchange Rate 1 EUR 4 52 RON The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another own account transfer Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE a 3B CREDIT CARD RECHARGE Initiation Press to open the list of actions Select the recharge type Press to go back to dashboard Select Type Of Recharging Own Credit Card The menu Credit Card Recharge allows you to recharge credit cards You can recharge your own credit cards or other credit cards issued by Alpha
66. menu you can view all the messages received from the Bank ordered descending by receiving date The messages from the list are marked with an icon to differentiate the read messaged from the ones unread Therefore an unread message will be marked with the closed envelope icon and a read message will be marked with an opened envelope icon To view a message it is necessary to select it and the details will be displayed in the next screen User guide Android Phone MAILBOX Sent items Press to go back to Mailbox Sent Items In this menu you can view all the messages you have sent to the Bank ordered descending by sending date To view a message it is necessary to select it and the details will be displayed in the next screen User guide Android Phone MAILBOX Compose Press to open the list of actions Press to go back to Mailbox Compose To supportib Subject Message In this menu you can compose and send messages to the Bank To send a message it is necessary to fill in the fields Subject and Message After entering the subject and message press on the button placed on the upper right side of the screen to open the list of actions Press on Send to send the message Press on Close to close the list of actions After pressing on Send button you will receive the confirmation message Message has been sent User guide Android Phone SYNCHRONIZE SECURITY DEVICE
67. n the selected account will be automatically filled in in the ordering account field PS a 96 CURRENT ACCOUNTS Account Activity Press to go back to ZE aa Accounts Summary MA NAKA _ Press to open the list of actions NAE CALIN RADU Press to save screenshot or to send email 14 05 2014 Com plata PCY la at cheni 376uSD gt ASR 131MBTA141 360000 16 05 2014 Pista Intrabencere orin MB B579 USD gt 131M81TA141360000 P f HANS 2014 ress for Mate intrabancara prin M 17 1650 gt advanced search 13TMHTAT1411360CCOQ 16 05 2014 Com plata FCY la att dent 275U5D gt ABR 131META 14135650041 TAN Pag Ser whe oe gv cere wnt a aye n ov ites In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you Press on the button placed on the upper right side of the screen t
68. n Initiate to continue to the next screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide iPhone tt shina Initiation Press to open the list of actions Utility Name COSMOTE Select the utility provider After choosing the category select the utility provider Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go back to the previous screen Press on Close to close the list of actions User guide iPhone eG BILLS Initiation eee COSMOTE 16 48 LE EZ ALPHA BANIK Bills o Press to open the list of actions Ordering Details From RO339680CU393008938911R Account 89 NAE CALIN RADU RON Select the ordering zeyan account Utility Name Subscriber name Subscriber code till vumber After choosing the category and the utility provider select the ordering account enter the amount and fill in the specific fields of the bill Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to initiate the transaction Press on Back to go back to the previous screen Press on Close to close the list of actions User guide iPhone eG BILLS Verification soo COSMOTE 1040 n EZ E ALPH
69. nce Credit card limit Utilized amount Last statement date Last statement balance Next minimum amount Last payment Last payment date Overdue amount Press on the button placed on the upper right side of the screen to open the list of actions From here you can recharge your credit card By choosing this path to initiate a transaction the selected credit card will be automatically filled in in the Credit card number field Y Y Y W W YWY YW Y W Y The menu is available only for individuals users TERM DEPOSITS Account Summary Press to go back to Press to logoff dashboard Account Summary Term Deposits 69 272 80 RON re 1713111311311131131 Term deposit 1 monti 52 00 EUR 3479311 11131131111 Term deposit 1 monti 500 00 EUR 17131131111131131 Term deposit 2 months 117131131131131131 Deposit of the Year 3417131131131 131131 Term deposit 3 months In this screen there are displayed all the term deposits accounts you have access to and their details You can view Term deposit account number Deposit product name Deposit amount To view more details it is necessary to select a term deposit account User guide Android Phone TERM DEPOSITS Account Details Press to open Press to go back to the list of Accounts Summary actions Term Deposit Details 317131131131131131 Term deposit 1 month Customer hd Term deposit amount Setup date M
70. ntro conturi prin 18 woro gt i f advanced search 131 8T1141290001 2a3 x04 2114 Pista dobanda sald debtor gos RON gt 131iAPFRON 01002 29 04 2014 Conuson adnurestrare cont 400 RON gt PITADAPRON 09001 31 03 2014 lata dobanda sold debnor 102 RON gt OTHAPFRON 01002 TTA Pay bet ALL AD Wl ev t an n Festri In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field User guide iPhone 6 101 SAVINGS ACCOUNTS Transaction details
71. o open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field CURRENT ACCOUNTS Transaction Details eco COSMOTE F 10 30 r Press to open the list of Press to go back to penis acre Account Activity NAE CALIN T7 1 MBFX 141000000 Transaction Description Schimb valutar prin MB Amount 10 06 U50 Transaction 05 2014 Date MAS aN Schimb valutar prin MB upplementar 31103000045200 NAE CALIN In this screen you can view the supplementary details of the selected transaction EE a 98 SAVINGS ACCOUNTS Accounts Summary eee COSMOTE F 16 30 Press to go back to ALPHA BANK Press to logoff va Savings Accounts U R l 2 56 RON Total available balance aya AaC4605U0J27313111232411HO RO5T783U01111203314860112U In this menu there are displayed all the savings accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Click In case you notice that an account is unavailable in Alpha Bank RO contact Customer Support Service To view more details it is necessary
72. o partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field TEE a 8 CURRENT ACCOUNTS Account Activity Press to open the list of actions Press to go back to l 3 li Accounts Summary Account Activity Press for Cont Salariu G Q advanced search Press to save screenshot or to send email 16 05 2014 MB Plata interbancara mica val 1200 RON gt 111MBUP131111131 1hYCS 214 j Plate factura Cosmote prin MB 12 00 RON gt 220MBPU131131131 1605 2014 Lichecdare deposit la fermen pon ME 12i OO RON gt 131MBR2131 141141 16705720144 Schimb valutar pran M HIMBFX 131131131 LESJA Schimb valutar prin MB 075 RON gt In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you Press on the button placed on th
73. odify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone RON PAYMENTS TO TREASURY Confirmation Press to open the list of actions 122121212987983 I Transaction details ROVZBUCUT 22121 16251 TRO From Account y Beneficiary Details Beneficiary CENTRUL NATIONAL DE Name PERFECTIONARE RO121REZ1225112XXX00012 remps The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to treasury Press on Close to close the list of actions User guide iPhone eG FOREIGN CURRENCY PAYMENTS Press to open the list of actions Type of Payment Payment in Alpha ank Select RON Payment Type Select the type of payment To perform a foreign currency payment to a new beneficiary choose the option New FCY beneficiary and select the payment type Foreign Currency Payment to Alpha Bank Foreign Currency to other banks Press on the button placed on the upper right side of the screen to open the list of actions Pres
74. on date Transaction amount To search for a transaction press on the search button and you can search by a time frame set by you To view the details for a transaction it is necessary to select a transaction and the details will be displayed in the next screen User guide Android Phone PENDING AUTHORIZATION Pending Authorization Press to return to dashboard Term Deposit In t ate Utility Payment t other banks t gt i Credit Card Recharge FEY Payments Dari Account Transtee RON Payments Term Deposit Redemption The menu Pending Authorization allows you to authorize the transactions performed through Online Banking The transactions are grouped by type Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks To view the list of transaction it is necessary to select one of the categories Y YWY Y YW YF Y The menu is available only for corporate users User guide Android Phone PENDING AUTHORIZATION Press to logoff Press to go back to the list Payments Review of categories Utility Payments in Alpha Bank Press for advanced search COSMOTE Accepted By the Bank 1200 RON gt 16 05 2014 COSMOTE Accepted By the Bank 20 00 RON gt 13 05 2014 ROMTELECOM Accepted By the Bank 14 00 RON gt 29AM 2014 ORANGE Ac pied By the Bank 11 00 RON gt
75. onfirmation Press to open the list of actions Ron Payment Confirmation Confirmatson details Reyected by the Bank 153865415555015 The operation was not Rejection completed succestully Please try again later or contact the Customer Support service for more details Transaction details RO1S BCU 153900155251 1RO From Account Beneficiary Details Renmeficiary Sarbu Ceolia The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to other banks Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone 6 144 RON PAYMENTS TO TREASURY Initiation Ron Payment initiation Ordering Details Select ordering account Beneficiary Details FIC SSN Paymont Detaris Amount RON The menu RON Payment to Treasury allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to Treasury Y YWY Y WW Y Select the Ordering account Enter the Beneficiary Name and IBAN Enter the beneficiary s FIC SSN and Amount Ente
76. ount in the field Deposit Amount After selecting the options press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Initiate to initiate the transaction Press on Modify to go back to the previous screen Press on Close to close the list of actions User guide iPhone eG NEW TERM DEPOSIT Verification cece COSMOTE 16 34 E gamsa New Term Deposit Deposit at the Yaar Deposit Type Maturity 12 08 2014 Date dd mm Yeyy sa ROS58UCUB98 06332511R gt Account O1 NAE CALIN RADU 775 Maturity Transfer Principal To Account instructions Deposit Amount Negotiated Deposit Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Cancel to cancel the transaction Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone tt 112
77. pha Bank Romania Current accounts Savings accounts Credit cards Term deposits Loans Also you can view the available amount for each category of products and the total available balance The total available balance is displayed in RON and represents the sum of the net available balance of all accounts the overdraft limit and the credit cards limit Y YWY Y F The menu is available only for individuals users EE a 93 ACCOUNT OVERVIEW Total available pie chart eee COSMOTE F 10 28 u os Press to logoff Account Overview NAE CALIN g 2 395 05 RON G Press to close the pie chart Press to view the Total available pie chart Curent Accuutts 96578 B Savings Accounts 0000 Credit Carts 0 09 A wna n Pay Sew w loeb ta rrt an wemestile In this screen the total available balance is displayed as a pie chart The chart is divided in Current accounts Savings accounts Credit cards Term deposits SITIRA a o CURRENT ACCOUNTS Accounts Summary Press to go back to oeoc COSMOTE 18 26 __________v er i e dashboard ex Fa ALPHA BANK 5 ress to logo Account Summary Current Accounts CJ Total available 2 131 403 96 RON balance EFE E DU 30012 Heat wet NAE CALIN RADU 1a 55 USD gt ROS 2100121981 hoo NAL LALIN RADU y 775 373 58 RON a0404 5U 23168012132981EU11 ROoT3RB0U123301112325935f 15 0 t
78. r corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone 6 136 TO PARTNERS BENEFICIARIES eee COSMOTE 16 48 2 lt ER Press to logoff Press to search beneficiaries New FCY Beneficiary New RON Beneficiary NAE CALIN RADY GHT6LOYD300018027647376 FCY Pa ents Macuceanu Florentine ROTERNCBSOThC4AS 6242576 7 Hon Payments Smith John ROB2ZINGRON009999008676 76 EUR STOEL Pay Sew wht Th ie at a f yeda o lion The menu To Partners beneficiaries allows you to perform payments in RON or other currencies to new or existing beneficiaries To perform a payment to an existing beneficiary it is necessary to select the beneficiary from the list and the payments initiation screen will be opened containing the beneficiary details already filled in To perform a payment to a new beneficiary select one of the options New RON beneficiary New FCY beneficiary To search for a beneficiary you can use the search tool marked with the magnifying glass symbol You can search by the following criteria Transaction type Beneficiary name User guide iPhone tt RON PAYMENT eee COSMOTE F 10 48 EZ ALPHA BANK Type of Payment 1 i Press to open the list of actions Select RON Payment Type Payment n Alpha Ban
79. r the Order number and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions P a Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide iPhone RON PAYMENTS TO TREASURY Verification 000 Vodafene RO SF 17 15 E Easa RON Payment verify j Press to open the list of actions Ordering Details RO1TBUCUTI26011625tIRO From Account Beneficiary Details Beneficiary S E it RUL NA ONAL DE Na PERFEC ONARE ROTTTREZ1111025XXxX000126 ATT wy ane ML Payment Details 20 00 RON Armount Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on M
80. rd Term Deposit Redemption Initiation Deposit Details Deposit Account 317131131131131131 Deposit Product Term deposit 1 month Deposit Amount 52 00 EUR Maturity Date 25 05 2014 Current Interest Rate 21 After selecting the term deposit account you will be redirected to the next screen containing all the term deposit details Press on the button placed on the upper right side of the screen to open the list of actions Press on Redeem to continue to the next screen Press on Back to go to the previous screen Press on Close to close the list of actions User guide Android Phone TERM DEPOSIT REDEMPTION Verification back to list of actions dash boa rd Term Deposit Redemption Verification Deposit Account 317131131131131131 Deposit Product Term depost 7 month Deposit Amount 52 00 EUR Maturity Date 25 05 2014 Current interest Rate 21 Security code Enter the Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the
81. red only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone tt 125 OWN ACCOUNTS TRANSFER Confirmation Press to open the list of actions Confirmation details Accepted By the Bank 122967212121212 Transaction details From Account RO468BUCU233121231212tU 01 To Account REXMBICUZ FI 121212512501 The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another own account transfer Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu User guide iPhone 6 126 CREDIT CARD RECHARGE Initiation eee COSMOTE 16 44 LE EZ ALPHA BANIK To Credit Card Press to open the list of actions Select Type OF n Credit Card Recharging Select the recharge type The menu Credit Card Recharge allows you to recharge credit cards You can recharge your own credit cards or other credit cards issued by Alpha Bank Romania To recharge a credit card it is necessary to select the type of recharge Own Credit
82. resti Beneficiary s Country ROMANIA Beneficiary Bank INGBROBOXXX ING BANK N V BUCHAREST BRANCH Amount 00 00 EUR Urgent Payment The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another FCY payment to other banks Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE PS rs ct FROM EXISTING TEMPLATES Press to go lt Ak O Press to logoff back to dash board From existing templates Press to search ane for templates Utility Paymerts banks 00106106 APA Utility Payments to other Danks 001061063 gt GOF Utility Payment to t nk 001061069 gt The menu From existing templates allows to initiate transaction from the templates saved in the Internet Banking application Alpha Click To view the details for a template or to initiate a transaction it is necessary to select a template and choose one the two options View Initiate To search for a template press on the search button and the search screen will be displayed You can search by the following criteria Transaction type Template I
83. s Reference 588675675675675 Status Initiated Ordering Details From Account ROS2BUCU286286286266R001 Utility Provider Details Utility Name COSMOTE Subscriber name Popescu lon Subscriber code 123456 Bill number 123456 Amount 30 RON Execution Date Press to open the list of actions Enter the security code and press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the authorization Press on Close to close the list of actions The menu is available only for corporate users User guide Android Phone PENDING AUTHORIZATION Confirmation Press to logoff Press to go back to the list of categories Status Accepted By the Bank Press for advanced search Reference 568675675675675 Transaction details From Account ROS28UCU286266286286R001 Utility Provider Details Utility Name COSMOTE Subscriber name Popescu lon Subscriber code 123456 Bill number 123456 Amount 30 RON P The confirmation screen allows you to view the status of the transaction you have authorized Press on the button placed on the upper right side of the screen to open the list of actions Press on Authorize another transaction to authorize another transaction Press on Close to close the list of actions The menu is available only for corpora
84. s Corporate users will enter the security code at transaction authorization in Pending Authorization menu TERS eer a a CREDIT CARD RECHARGE Confirmation Press to open the list of actions Press to go back to dash boa rd Credit Card Recharge Confirmation details Status Accepted By the Bark Reference No 153978978978578 ransaction details Source Account ROZ3BUCU2Z33233233233R001 Credit Card Number 4670970970970915 Credit Card Type VISA CREDIT Amount 200 00 RON Beneficiary SSN 1670370370310 The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another credit card recharge Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE a ae BILLS Initiation Press to go werr Press to open the back to list of actions dashboard Category Name Telecom Disclaimer The menu Bills allows you to perform bill payments to providers with accounts in Alpha Bank Romania and to providers with accounts in other banks To perform a bill payment it is necessary to select the utility category Af
85. s at negotiated rate it is necessary to select Yes in the field Negotiated Rate and to enter the rate provided by the branch in the field Negotiated Exchange Rate Press on Initiate to continue to the next screen Press on Close to close the list of actions After entering the press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to initiate the transaction Press on Disclaimer to view information about the transaction Press on Close to close the list of actions PETE a 36 OWN ACCOUNTS TRANSFER Verification Press to open the list of actions To my accounts verify ransaction Details From Account RO23BU U233233233233EU01 Press to go back to dashboard To Account ROZ3BUCUZ33233233233R001 Amount 100 00 EUR Negotiated Rate No Exchange Rate 1 EUR 44 RON Security code Enter the ee saturity code Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on C
86. s on Continue to go to the next screen Press on Close to close the list of actions User guide iPhone FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Initiation Press to open the list of actions Foreign Currency Payment to Alpha Bank ROOSBUCU 23329723231 7US Z23 NAE CALIN RADU USD From Account Select the ordering account Beneficiary RO2Z3IBUCU2301023611583 Account Currency Payment 3 Teste Details Payment Date Today The menu Foreign Currency Payment to Alpha Bank allows you to perform FCY payments to beneficiaries with accounts in Alpha Bank To perform a Foreign Currency Payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and select the Currency of the transaction Enter the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions Y YWY Y F Y User guide iPhone FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Verification Press to open the list of options ROOHALICUI2 3900239231 TUS From Account
87. sary to enter the transaction code in the intermediary screen Select the type of payment SPOT or Urgent Select the details of charges SHA OUR BEN Enter the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions gt P a User guide iPhone tt Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Verification eee COSMOTE 17 13 z EN Gee Foreign Currency Payment to other banks ACM BLIOLI2 3 30012329245 23 Press to open the list of actions From Account Beneficiary Name KA N4 QT424 63357131821 Seneficiary J584a522974264892357131521 Q Account Beneficiary s address Beneficiary s UNITED STATES OF AMERICA Country Beneficiary AUSAUS3DXXX INTERAUDI Bank BANK 20 00 USO Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the
88. screen where you will receive the message The security device has been successfully synchronized User guide Android Phone CHANGE CUSTOMER E JO Press to open the list of actions Change customer Select customer Select Customer 000560563 SC COMPANY SRL ST The menu Change Customer allows you to change the customer for users with access to multiple customers In case you login with a user with access to multiple customers it is necessary to select the customer right after login Select the customer and press on the button placed on the upper right side of the screen to open the list of actions Press on Continue to go to dashboard Press on Close to close the list of actions After selecting the customer the dashboard will display only the product and options available for the selected customer To change the customer select the option Change customer from Services menu User guide Android Phone CHANGE PASSWORD All Press to open the list of actions Press to go back to dashboard Change Password User Id testuser Password Type Login Password Existing Password New Password Enter new password Confirm New Password Confirm new password Policy to be followed for password Password should contain a minimum of amp characters Enter old password Password 4 hould be maximurn of 16 characters Password can con
89. ss to go back to dashboard Press to logoff The menu Mailbox is used by the Bank to communicate with Alpha Bank RO customers In this menu you can find personalized messages received from the Bank Inbox or you can send messages to the Bank Compose Also you can view the messages you have sent to the Bank Sent items User guide iPhone eG MAILBOX Inbox Press to go back to Mailbox Press to view the message s details In this menu you can view all the messages received from the Bank ordered descending by receiving date The messages from the list are marked with an icon to differentiate the read messaged from the ones unread Therefore an unread message will be marked with the closed envelope icon and a read message will be marked with an opened envelope icon To view a message it is necessary to select it and the details will be displayed in the next screen User guide iPhone eG MAILBOX Sent items Press to go back to Mailbox e000 COSMOTE 17 22 lt ALPHA BANK Sent terns Press to view the message s details In this menu you can view all the messages you have sent to the Bank ordered descending by sending date To view a message it is necessary to select it and the details will be displayed in the next screen User guide iPhone eG MAILBOX Compose Press to open the list of actions In this menu you can compose and send messages to
90. t Activity Transaction Details Cont Salariu Reference No 131M8U 131111111 Transaction Description M Plata interbancara mica val 17200 RON Transaction Date Supplementary i MBS Plata interbancara mica val Details In this screen you can view the supplementary details of the selected transaction User guide Android Phone CREDIT CARDS Credit Cards Summary Press to go back to dashboard Press to logoff Account Summary Credit Cards Total available 1 952 32 RON balance seose 6709 70970970915 VISA CREDIT In this menu there displayed all the credit cards you have access to and their details You can view Credit card number Credit card type Total available balance To view more details it is necessary to select a credit card The menu is available only for individuals users User guide Android Phone CREDIT CARDS Credit Card Details Press to go back to Press to open Credit Cards Summary the list of Credit Card Details actions 4670970970970915 VISA CREDIT Current Balance Credit Card Limit 1745000 RON Utilized Amount 14 497 6 RON Last Statement Date Last Statement 15 494 13 RON Balance Next Minimum Payment Last Payment Amount In this screen you can view all the details for the selected credit card Credit card number Credit card type Current bala
91. t is necessary to select a loan account The menu is available only for individuals users User guide iPhone tt Loan details Press to go back to fai ts SS Ao Loans Summary lt ALPHA BANK l Press to logoff Loan Details 131H2YM093090009 AH825 ARM 2Y IMOBILIAR Custorner k 006989989 loan Amount 159 717 BP EUR Disbursed Loan Amount 199 212 89 ELUR interest Rate 4 119 Disbursement Date 02 11 2009 Maturity Mate POON In this screen you can view all the details for the selected loan account Loan account number Loan product Client ID Loan amount Disbursed amount Interest rate Disbursement date Maturity date Current amount due Next due date Next payment amount Overdue amount rFYFFFYFYTfYTtY T s e YrrY Y User guide iPhone eG ACCOUNTS MENU Press to go back to Accounts dashboard New Term Deposit Term Deposit Redemption Press to open the Accounts menu The menu Accounts allows you to open new current and term deposit accounts or to redeem term deposit accounts From this menu you can perform the following transactions New term deposit initiation Term deposit redemption User guide iPhone eG NEW TERM DEPOSIT Initiation Press to open the list of actions Initiate Terms and Conditions Disclaimer Exit Cancel O LE ee The m
92. tain lowercase alphabets Password can contain uppercase alphabets Password can contain numeric characters Password can coritain the following special characters e The menu Change Password allows you to change the password for your user ID To change the password Enter at Old Password the password used until this very moment If you are a new user enter the password you received from the Bank in the secured envelope Enter at New Password a new password The new password must meet the mentioned security rules Enter at Confirm New Password the new password again the same password you entered at New Password After you fill in the fields press on the button placed on the upper right side of the screen to open the list of actions Press on Change to initiate the operation Press on Close to close the list of actions For security reasons the password is available only for six months After the password expires you are forced to change it THE PASSWORD IS STRICTLY CONFIDENTIAL AND MUST NOT BE REVEALED TO ANYONE EET EE INFORMATION MENU i f e back to dash board Information Exchange Rate ATM and Branch Locators Mobile Cut Off Times Support Security Tips Press to open Services menu The menu Information allows you to view useful information such as Exchange Rate ATM and Branch Locator Mobile Cut Off times Support Useful Se
93. te users User guide Android Phone SERVICES MENU Press to go back to dashboard Services Notifications Mailbox Synchronize Security Device Change customer Change Password Press to open the Services menu The menu Services allows you to manage your account Online Banking account From this menu you can access the following submenus Notifications Mailbox Synchronize security device Change customer Change password Y YWY Y F User guide Android Phone NOTIFICATIONS i hi Press to open the Press to go ALPHA BANK list of actions Notifications back to dashboard Press to open the ee a notification The menu Notifications allows you to view the latest messages posted by Alpha Bank Romania To view more details about a notification it necessary to select it and the details will be displayed in the next screen User guide Android Phone MAILBOX Press to go Press to logoff back to dashboard Mailbox The menu Mailbox is used by the Bank to communicate with Alpha Bank RO customers In this menu you can find personalized messages received from the Bank Inbox or you can send messages to the Bank Compose Also you can view the messages you have sent to the Bank Sent items User guide Android Phone MAILBOX Inbox Press to go back lt j AvP BANK Press to logoff to Mailbox kara Press to view the message s details In this
94. tent accounts Select the account type The menu New Account Opening allows you to open new current accounts without the need of going to the Bank To open a new account select the type of account and press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Close to close the list of actions OBSERVATION New Account opening transaction is available every working day from 7 00 to 16 00 The menu is available only for individuals users User guide Android Phone NEW ACCOUNT OPENING Initiation Press to open the list of actions Press to go back to dashboard New Account Opening Account Type Current accounts Select Account Class Select the account class Alpha Access Classic After choosing the account type select the account class Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Close to close the list of actions The menu is available only for individuals users User guide Android Phone NEW ACCOUNT OPENING Initiation Press to open the list of actions New Account Opening Press to go back to dashboard Account Type Current accounts Account Class Alpina Access Classic Cont curent PF
95. ter choosing the utility category press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide Android Phone BILLS Initiation Press to open the list of actions Utility Provider Details Utility Name Press to go back to dashboard Pineda Select the utility provider After choosing the category select the utility provider Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go back to the previous screen Press on Close to close the list of actions User guide Android Phone BILLS Initiation Press to open the list of actions Ordering Detalls From Account Press to gO back to dashboard ROQ3BLICU233233233233R001 Select the ordering account Utility Name COSMOTE Subscriber name Subscriber code Bill number Amount RON After choosing the category and the utility provider select the ordering account enter the amount and fill in the specific fields of the bill Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to initiate the
96. th accounts in other banks To perform a Foreign Currency Payment to other banks Select the Ordering account Enter the Beneficiary Name and IBAN Enter the beneficiary s Address and select the Country Enter the SWIFT BIC code of the beneficiary bank if you do not know the SWIFT BIC code you can use the search tool available in the list of actions Enter the Amount and select the Currency of the transaction if the payment exceeds 50 000 EUR or equivalent it is necessary to enter the transaction code in the intermediary screen Select the type of payment SPOT or Urgent Select the details of charges SHA OUR BEN Enter the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions TE a 6 Y YWY Y F FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Verification Press to go Press to open the back to list of actions dashboard Foreign Currency Payment to other banks Validate From Account ROZ3IBWCU233233233233US01 Beneficiary Name Smith Jot Beneficiary Account ROSOINGBOOSODBOUS0
97. the Bank Reference 334473473473473 Transaction details From Account ROZ SBUCWU2 332 332 33253SR001 Utility Name COSMOTE Subscriber name Smith John Subscriber code 123456 Bill number 132p2454 123456 Transter Detail Amount An nn ONN The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and pay another bill Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE a a8 TO PARTNERS BENEFICIARIES Press to go back to dashboard i To Partners Press to search beneficiaries New FCY Banef ciary hNarw RON Ban th Dy Jonn Sme ROGABUCUANOEAOCE4ODESRON li Ron Pavmerl i Joe Smith ROWIBUCULS1 6916916491804 RON gt Ron P ny neni Mary Smith GA VLO D003000030076 FOY Payments The menu To Partners beneficiaries allows you to perform payments in RON or other currencies to new or existing beneficiaries To perform a payment to an existing beneficiary it is necessary to select the beneficiary from the list and the payments initiation screen will be opened containing the beneficiary details
98. thorization menu User guide Android Phone RON PAYMENTS TO TREASURY Confirmation Press to go back to dashboard Ron Payment Confirmation Confirmation details Status Accepted By the Bank Press to open the list of actions Reference 6735665865856585 ransaction details From Account RO2Z JBUCU2Z 33233233233R001 Beneficiary Details Tresury IBAN ROZ22TREZ42122122126XXXXX FIC SSN 1881281281228 Payment Details Amount 150 00 RON Order No The confirmation screen allows you to view the status of the transaction you have performed Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to treasury Press on Close to close the list of actions For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu EE a 59 FOREIGN CURRENCY PAYMENTS M hiid Press to open the Press to go list of actions back to Type of Payment dashboard Select Foreign Currency Payment Type Farmgn Currency Payments in Alpha Bank Select the type of payment To perform a foreign currency payment to a new beneficiary choose the option New FCY beneficiary and select the payment type Foreign Currency Payment to Alpha Bank
99. tifications Mailbox Synchronize security To my accounts device Credit card recharge Change customer Fi Change password Bills Information To partners qu beneficiaries a Exchange rate From existing P ATM Locator templates Pavments review Mobile cut off times Pending Authorization ACCESS IN ALPHA BANK RO aL Enter User ID Enter the security code To access the applications it is necessary to enter your personal login information User ID this is assigned by the Bank when you subscribe for Alpha Bank RO Password when you login for the first time you enter the password from the secured envelope received from Bank If you have already changed the password you will login using the password set by you To enter the password you can also use the security keyboard Security code this is the six digits code generated by the security device PET EU ACCOUNT OVERVIEW sees COSMOTE F w27 om gt ALPHA BANK T Account Overview Total available TAE CALIN balance 2 202 395 05 RON amp we Current Accounts 213140332 Press to save RON screenshot or to send YL Savings Accounts 232RON gt email fam Credit Cards 1 952 32 RON gt Term Deposits 6a 041132 RON gt Ej Loans 69 041 32 RON gt This is the dashboard page that is displayed after you have logged in Alpha Bank RO In this screen you can view all the active products you have at Al
100. tions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Close to close the list of actions The menu is available only for individuals users User guide iPhone eG NEW ACCOUNT OPENING Initiation Press to open the list of actions Currert accounts Account Type Aloha Access Classic Cont Account Class irent py After choosing the account type and class select the account currency Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to initiate the transaction Press on Back to go to the previous screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction Press on Close to close the list of actions Y YWY Y F The menu is available only for individuals users User guide iPhone tt NEW ACCOUNT OPENING Verification Press to open the Press to go list of actions back to dash boa rd New Account Opening Verify Savings accounti Account Type Ajpha PREMIER PF Account Class Currency Enter the security code Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm
101. ton placed on the upper right side of the screen to open the list of actions p gt User guide iPhone eG Press on Initiate to continue to the next screen Press on Modify to go back to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions CREDIT CARD RECHARGE Verification coo COSMOTE wu ca EZ ALPHA BANK Credit Card Recharge o N Source ROSSSUCU2330012325 23820 Account 23 Press to open the list of actions Credit Card 4670930007302323 Number Credit Card VISA CREDIT Type Amount 165703034 0O23 Enter the security code Security Code Verify the data and enter the security code After selecting the options press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Modify to go to the previous screen Press on Close to close the list of actions The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPhone 6
102. u Pending Authorizations Ad cretite The menu Pay allows you to perform transactions and to view the transactions performed through Online Banking From this menu you can perform the following transactions Own Accounts Transfers Credit card recharge Bills Payments to partners beneficiaries in RON and other currencies Payments from existing templates Pending Authorization Y YWY Y W YF F Also the option Payments review allows you to view all the transactions performed through Online Banking The menu is available only for corporate users User guide iPhone tt OWN ACCOUNTS TRANSFER Initiation Press to open the list of actions i Select the ordering Transaction Details account RO46BUCUZI300233251 1EU Select the destination 23 303 544 23 EUR account ROOSEUCU2 33001232500US Enter the amount L To Account o 1100038 USDI 20 Press to go back to dashboard Select the currency of the transaction Source Account Currency Select the rate type The menu Own Account Transfer allows you to perform transfers between your accounts available in Alpha Bank RO You can perform transfers between accounts in the same currency or foreign exchanges To perform an own account transfer Select the Ordering account and the Destination account Enter the Amount and select the Currency of the transferred amount For foreign exchanges choose the rate type You can perform
103. view information about the transaction Press on Close to close the list of actions OBSERVATION Term deposit redemption is available every working day from 7 00 to 19 00 User guide iPhone tt TERM DEPOSIT REDEMPTION Initiation seo COSMOTE 16 3 EZ ALPHA BANK Term Deposit Redemption Initiation N fi gt Press to logoff Deposit Details 317 1347410 Deposit 3171313124741 D2765 Account Deposit Als fia Pre ETS 18 Product rms Depas lt m Amount Maturity Date i Current interest Rate After selecting the term deposit account you will be redirected to the next screen containing all the term deposit details Press on the button placed on the upper right side of the screen to open the list of actions Press on Redeem to continue to the next screen Press on Back to go to the previous screen Press on Close to close the list of actions User guide iPhone eG TERM DEPOSIT REDEMPTION Verification cee COSMOTE 10 35 n ez Press to open the EI ALPHA BANK i list of actions Term Deposit Redemption Verification o b Deposit Details Deposit 317331913474 107763 Account Deposit Alghe Progresive 18 ww ith Product morts Deposit 00 00 RON Amount Maturity Date i Current interest Rate Enter the Security code Secu rity code Verify the data and enter the s
104. with accounts in Alpha Bank Romania To perform a RON payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Press on Close to close the list of actions User guide Android Phone RON PAYMENTS TO ALPHA BANK Verification Ri Ron Payment Verification From Account RO23BUCU233233233233RO01 Beneficiary Detalls Beneficiary Name Press to open the Press to go list of actions back to dashboard Smith Jon IBAN ROS 1BUCUM00T 400400400R0N Payment Details Amaunt 120 00 RON Payment Details transfer Execution Date t6 05 2014 Charge and Commissions Details Payment Commission 2 00 RON Total Commissions and Charges en Doe Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of

User guide Alpha Bank RO Android Phone iPhone

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