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1. Control UAC to help protect your computer Turn on User Account Control UAC to make your computer more secure User Account Control UAC can help prevent unauthorized changes to your computer We recommend that you leave UAC turned on to help protect your computer Use User Account Control UAC to help protect your computer PICTURE A 2 Open Open file location lb Right click on an Internet Explorer NS Runas adminstrator browser window Select Run as Administrator to run browser Restore previous versions Send To Cut Copy Create Shortcut Delete Rename Properties PICTURE A 3 60 A 2 SPECIFICATIONS Parameter QT454 QT426 QT428 COMPRESSION Compression Standard H 264 Baseline Format Video In Composite 1 0V Composite 1 0V Composite 1 0V p p 75Q BNC x 16 Record NTSC 352x240 704x480 Display Frame 704x480 at 30FPS Rate per camera Record Frame NTSC D1 7 5FPS CIF 30FPS ee PAL D1 6 25FPS CIF 25FPS per called ALAR OO o aneor Mute O INTERFACE Network RJ45 LAN Internet Interface Communication RS485 Interface USB 2 0 x 2 One for Backup One for USB Mouse CONTROLS PIZGontol ves Remote Conor Yes SSS Optimal 50 F to 104 F 10 C 16 40 C Temperature 10 to 90 Humidity 61 Parameter QT474 QT446 QT4332 COMPRESSION Compression Standard H 264 Baseline Format Video In Composite 1 0V Composite 1 0V Composite 1 0V p p 75Q p p 75Q BNC x 16 BNC x 32
2. iir ITEM NAME FUNCTION Show status of power HDD record etc INDICATORS ITEM NAME FUNCTION AUDIO Connection for audio output connect to an amplified speaker OUTPUT AUDIO IN 4 Channel audio input for cameras equipped with audio VGA PORT Video output for connecting to monitor PLAY Launches PLAYBACK window VIDEO OUT Video output for connecting to TV BNC or monitor REW oo Rewind key RS485 Connect to Pan Tilt Zoom camera to control motion e 2 gre m g i IR RECEIVER Receives signals from remote control RECORD Manually begins recording Connect to keyboard MENU Increase the value in SETUP Enter menu in LIVE VIEW ALARM Output for alarm OUTPUT BACKUP Decrease the value in SETUP Enter backup mode in LIVE VIEW STOP ESC Quit PLAYBACK mode Exit the current window or status Also switches video output mode DIRECTION 1 Navigate through on screen options Network ethernet port MULTISCREEN 2 Change screen display mode between 1 4 9 and 16 1 1 ENTER r E E E monitor will only display video and will have no menu access 14 CO Ti an eC USB USB port to connect USB flash or external hard drives to VIDEOIN a 2 OT UPTE CAME update firmware or back up recordings 14 DCH2V 14 15 QT428 FRONT PANEL ITEM NAME FUNCTION Manually begins recording Launches PLAYBACK window Rewind key MENU Increase the value in SETUP Enter menu in LIVE VIEW Decr
3. use the same address that the DVR is using to send alerts Advanced Default Apply PICTURE 4 37 Attaching Image Amount The alert e mails can include up to three images Snap Time Interval The interval of the images can range from every second to every five seconds 40 Other Settings Commercial ISPs provide their customers with dynamic addresses IP numbers These numbers can change from time to time depending upon your service provider Doing so can cause you to lose the ability to remotely access your DVR from your mobile phone or other out of network device To prevent this from happening we recommend using a Dynamic Domain Name Service DDNS This will give you a domain name that can be linked to your IP address and will automatically and invisibly forward remote connections to your network when the IP address changes Q See offers DDNS for free at MyQ See com Create a domain name user name and password before proceeding DynDNS com also offers a similar free service This is covered in depth in the Remote Monitoring Guide NETWORK Network Substream Email Other Settings DIDIN v DIDARA My Q See com Select the box in the DDNS field to enable DDNS You will then enter the user name domain name and password you created into the appropriate fields You can also select the User Name interval in days at which the DDNS checks to Password see whether your IP address has changed Dawa ae In
4. 2010 11 50 42 1 1 SEARCH x Time Search Event Search File Management image Search Start Time 12 23 20104 00 00 00 End Time 12 23 2010 39 23 59 59 v yji v2 v3 v 4 Motion 01 28 2010 16 01 49 01 28 2010 16 01 49 Sensor 01 28 2010 16 48 29 01 28 2010 16 48 29 Motion Vv vis IVvi6 7 V8 vi Sensor PICTURE 4 55 FILE MANAGEMENT From within this tab you can lock unlock or delete recorded events from the drive Pri om Pri a Delete Lock Save Save All T4 lt gt gt I Clicking the Search button in the upper right of the window will bring up a list of events to be displayed Results can be filtered by selecting date and channels if desired PICTURE 4 57 a BALE After the search is completed a count of available images will be displayed along with the first still image The buttons at the bottom of this tab allow you to navigate through the images as well as save them for use outside the DVR DELETE This will remove an unwanted image from the hard drive LOCK This will prevent a file from being deleted If a file is locked this button will read UNLOCK SAVE SAVE ALL These buttons allow you to save individual or all of the images in the group to an external USB flash drive inserted in the USB port on the front of the DVR ARROW BUTTONS Navigate to the first last previous or next image in the group PICTURE 4 56 LOCK Selecting a file and
5. 250k 192k 128k 1000k 768k 512k 384k 256k 128k 500k 375k 250k 192k 128k Highest Higher Medium w Lower Lowest Highest Higher Medium Lower Lowest Highest Higher Medium w Lower Lowest Highest Higher Medium Lower Lowest tow 38k o low 884k The formula for calculating the required disk space is Total Recording Capacity Used space per hour MB h x Recording time hour x number of channels Example A customer is using the NTSC format 30 frames per second CIF resolution with video quality set to Lowest and a total of 16 Channels He wants the unit to record continuously for a month Therefore the calculation will look like this 56 MB h x 24 hours day x 30 days x 16 channels 645 120MB or 650GB Installing a 750GB SATA hard drive should provide enough space for one month s continuous recording time at those settings 57 T o ZZ z Pri A 1 TROUBLESHOOTING 1 The DVR does not start after connecting the power what is wrong a The power adapter may have been damaged or is not providing enough power Please change the adapter b The DVR may not be getting enough power from the outlet or surge protector it is attached to c There could be a problem with the system board on the DVR 2 The indicator lights of the DVR are on but no output Why a The power adapter may have been damaged or is not providing enough power Please change the adapt
6. Any individual channel can be shown in more than one group Dwell Time This is the time interval the PICTURE 4 11 display will soend showing a group before moving on to the next group NOTE If viewing remotely on a computer with dual monitors the display must be on the main monitor Pri J Pri a Spot Tab This allows select feeds to be viewed on a separate monitor that is connected to the DVR but may be in another room for example There will be no menu access on this auxiliary display Only one channel can be displayed at a time on this monitor You can choose which channels each channel is a group the order and their dwell time The left and right arrows allow you to move to the next group A channel can appear in more than one group PICTURE 4 12 Mask Tab Set up masks on individual cameras to block out select areas on each screen This is to grant privacy in situations when other users may be able to view the camera feeds and you wish to restrict viewing of certain areas or activities Click on the Setting button next to a given camera to apply a mask to its view Up to three areas may be masked in an image Simply click and drag to cover the area To delete double click on a mask Right click to exit the screen your masks will be saved The masks will appear on that channel s image in the live area as well as on recordings PICTURE 4 14 30
7. NO Normally Open or NC Normally Closed See your alarm s manual for details Alarms can be individually configured or globally set using the All button Alarm Handling Tab Configure how you want the DVR to handle the input from an activated alarm Each sensor input can be set to launch individual sequences of action or they may be globally set through the All button to have the same results Hold Time determines the time allowed between consecutive alarm events If the alarm is triggered again within this time it will be treated as a single event and the DVR will continue recording before stopping unless of course a Subsequent alarm is activated within the hold time Trigger This is what the DVR will do once activated by an alarm Selecting Setting will open a new window with three tabs Alarm To Record To PTZ Alarm allows you to set whether a buzzer will sound which camera if any will display in full screen mode whether an e mail will be sent and whether a signal will be sent via the ALARM OUT port 34 TRIGGER Channel 1 To Record ITo Pree Buzzer Show Full Screen Email To Alarm Out PICTURE 4 26 To Record allows you to determine which cameras will begin recording Cameras can be set to record individually in blocks or all cameras can be activated To PTZ activates preset cruise or track functions on selected Pan Tilt Zoom cameras Depending on your model of PIZ camera
8. available when VBR is selected The higher the quality the more drive space required Your network may not have enough bandwidth to handle maximum rates from all of your Max Bitrate 256 2084kbps cameras Adjusting these settings to suit your network will improve performance and on screen image quality Pri J Pri a Time Tab You can set the length of time the DVRs record an event before and after a motion detection or alarm is triggered as well as how long an individual record is preserved Pre alarm record time This sets the length of time showing events prior to a motion detection or sensor triggered event that is included in the record Post alarm record Sets the length of time from 10 to 60 seconds that is added to the record after the event is finished Expire time The time up to 60 days that an event is saved on the drive before it could be overwritten See Recycle Record below PICTURE 4 17 You can set up all channels with same values by selecting All and then configuring one channel Stamp Tab Select which cameras will display their ID and date stamp and where it ll appear on the screen Drag and drop the location of the camera name and date time stamp to your desired location on the screen This can be done individually or globally A Before and After example is shown below PICTURE 4 18 04 29 2010 16 04 40 CAMERAO2 04 29 2010 16 04
9. following chapters Menu Opens the Main Menu OL REC gt p Screen Display Mode Choose the number of channels you wish to view at once Channels without attached cameras will display Video Loss Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode Dwell Enable disable the automatic cycling between channels Color Adjust the brightness hue saturation and contrast for any channel Zoom Available in single screen display mode this digitally enlarges a section of the display Volume Adjust volume This is only available if you have attached a microphone or audio capable camera to the DVR PTZ Opens the controls for optional Pan Tilt Zoom cameras Snapshot Captures a still image from all channels and saves it to the hard drive Record Begin manual recording on all channels Playback Switches to Playback mode and brings up the Playback Control Bar Move Control Bar Clicking this will allow you to reposition the Control Bar anywhere on the screen Right clicking on the screen will hide the Control Bar 23 i _ 2 g m g i 3 3 LIVE VIEWING AND RECORDING 3 4 LIVE PLAYBACK The normal mode of the DVR is to display the live feed from the cameras Configuring which Pushing the playback buttons on the DVR or remote will enable you to play back what has channels will be displayed naming the cam
10. replace the hard disk drive See Chapter 7 or replace the standard 3v lithium cell battery on the motherboard These are the only user serviceable parts You may need to replace the battery if the internal clock resets itself after a power outage E Handle the DVR carefully If you accidentally drop your DVR on any hard surface it may cause a malfunction If the DVR doesn t work properly due to physical damage contact an authorized dealer for repair or exchange m Make sure there is proper air circulation around the unit This DVR system uses a hard drive for video storage which generates heat during operation Do not block air holes located on the bottom top sides and back of the DVR as they are designed to keep the system cool while running Install or place this product in an area where there is ample air circulation E Provide proper ventilation This DVR has a built in fan that properly ventilates the system Do not cover or impede this fan FEATURES This DVR uses high performance video processing chips and an embedded Linux operating system for quality image recording and ease of use It utilizes numerous advanced technologies including the industry standard H 264 codec to deliver high quality smooth videos and dual stream capability for remote viewing A SATA hard drive interface offers upgradability and VGA output allows users to connect to any standard TV or monitor for viewing Local control of the system utilizes a mouse and gr
11. this port INDICATOR LIGHTS Shows status of the DVR Functions and the Hard Drive 0 button followed by the second digit are attached PLAYBACK CONTROLS REW Rewind PLAY Opens the Playback interface Pauses or resumes playback FF Fast Forward STOP Quits Playback mode Also switches video output mode 14 15 CONTROL KNOB Outer ring navigates through menus Inner Knob increases or decreases speed of fast forward or rewind BACK PANEL ITEM NAME FUNCTION 1 VIDEO OUT BNC connector for TV or monitor 2 VIDEO IN BNC connectors for up to 32 cameras 3 SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access 4 Audio output for amplified speaker 7 Wom OO Moot O A Connections for Pan Tilt Zoom speed dome cameras Y va Z oo Connector for a PTZ keyboard AUDIO IN Attachment point for audio dongle which allows up to 16 channels of audio input 1 1 12 15 O 1 16 POWER SOCKET Attachment point for power cord 17 POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI 18 FAN Cooling fan exhaust port This should not be blocked i A ee e 2 gre r g i 3 1 POWER ON OFF Before turning on the DVR ensure that all connections are good POWER ON Connect the power supply and the DVR will power
12. 4 3 RECORD CONFIGURATION Your DVR is pre set to record in the CIF format at 30 frames per minute If you wish you may configure the recording settings for some channels to a higher resolution D1 There are five sets of options Enable Record Bitrate Time Stamp and Recycle Record Enable Tab Select some or all of the cameras to record to the DVR You can set up to four cameras to record audio in addition to video You can globally select all the cameras regardless of their individual settings by selecting the All box below each column PICTURE 4 15 Record Bitrate Tab Set up the resolution quality encoding quality and maximum bitrate of the video stream according to your needs You can set each camera individually or globally by using the All function at the bottom of the window PICTURE 4 16 NOTE While each camera can have its resolution and frame rate set independently of the other cameras the DVR may limit the frame rate available to a camera based on the settings of other cameras Parameter Options What it Means D1 Full TV resolution CIF 1 2 D1 D1 takes Resolution D1 CIF more room on the hard drive than CIF Frames per second More frames makes for FPS 1 30 smoother video but takes up more room on the hard drive Variable Bit Rate versus Constant Bit Rate VBR Encode VBR CBR provides better image quality for video with motion in it but at the expense of a larger file size Quality Lowest Highest Only
13. 40 CAMERAO2 PICTURE 4 19 Recycle Record Tab By selecting the box you allow the DVR to record over old events when the hard drive is full Otherwise the DVR will stop recording when there is no more space available 32 4 4 SCHEDULE CONFIGURATION Your DVR is configured to record whenever motion is detected If this is your desired setting then you will not need to make any changes However you may configure each channel to record at specific times based on time of day motion detection or other sensor input There are three tabs Schedule Motion and Sensor Schedule Tab The schedule for automatic recording can be set either of two ways 1 By highlighting individual hours for specific days by using the pencil tool in the upper right of the window The adjacent eraser tool removes the highlighting in a block Double click on either the pencil or eraser tool to turn them off Settings can be copied and applied to any or all of the channels and to any other day SCHEDULE fethedule Motion Sensor Channel 1 D 116 00 PAH OLO 00 00 04 00 08 00 12 00 Sunday P T Monday TT TT TTT TTT TT TTT TT TET TT TT Tuesday TT TTT TT TT TT TT ET Wednesday TT TIT TIT TT TTT TTT tt ttt thursday Ee Friday Se Ea saturday TT TT TET TTT ITI TIT ITtttt Apply Settings to Channel Copy Double click and setup schedule Defaut Exit PICTURE 4 20 NO Blocks of time to be re
14. Attachment hard disk drive and will support drives up to 2TB terabytes These drives are the current industry standard and may be purchased wherever computer parts are sold Depending on where you purchased your DVR your hard drive may already be installed But we recognize that you may wish to upgrade or replace your drive in the future so this DVR is designed to make installation and replacement easy for the average user A 5400RPM drive will work but a 7200RPM drive is recommended for optimal performance It should be noted that while this is the only user serviceable part within the case besides the battery and you will not void your warranty by installing or upgrading your hard disk drive care must be taken to avoid damage to the other components within the case WARNING ELECTRIC SHOCK RISK The DVR MUST be unplugged from all power sources as well as from the cameras before opening the case Failure to do so can result in damage to the DVR or its components as well as injury or death 7 1 INSTALLATION REMOVAL It is strongly advised against opening the case when atmospheric conditions present the risk of static discharge which can damage electronic components Whether installing the drive for the first time or removing the old one to install a new one the steps are largely the same STEP 1 Disconnect the DVR from the power source as well as any other connections STEP 2 Remove screws the number will vary depending on your m
15. NTRODUCTION For Your Safety Features 2 CONNECTIONS AND CONTROLS QT454 QT474 QT426 QT428 QT446 QT4332 3 BASIC FUNCTIONS 3 1 POWER ON OFF Power On Power Off 3 2 The Control Bar 3 3 Live Viewing and Recording 3 4 Live Playback 4 MAIN MENU SETUP 4 1 Basic Configuration Login Main Menu Setup 4 2 Live Configuration 4 3 Record Configuration 4 4 Schedule Configuration 4 5 Alarm Configuration Sensor Motion Video Loss Other Alarm Alarm Out 4 6 Network Configuration 10 10 12 14 16 18 20 22 22 22 22 23 24 25 26 26 26 27 27 29 31 33 34 34 35 36 36 37 38 4 7 User Management 4 8 Pan Tilt Zoom PTZ Configuration 4 9 Advanced Time Search Event Search File Management Image 5 BACKUP 6 DVR MANAGEMENT 6 1 Information Event Information Log Information Network Information Online User Information 6 2 Manual Alarm 6 3 Disk Management 6 4 Upgrade 6 5 Logoff 6 6 Shut Down 7 HARD DISK DRIVE 7 1 Installation Removal 7 2 Calculating the Recording Capacity of a Hard disk Drive APPENDIX A 1 Troubleshooting A 2 Specifications Q SEE PRODUCT WARRANTY Questions or Comments Contact Us 42 43 46 47 48 48 49 50 51 51 52 52 52 53 53 53 54 54 54 55 55 57 58 58 61 63 64 FOR YOUR SAFETY To prevent damage to your Q See product or injury to yourself or to others read and understand the foll
16. QSee simplicity quality technology User Manual MODEL QT454 QT474 QT428 QT426 QT446 QT4332 QT4 Series H 264 NETWORK DVR QSeCe About this Manual This manual is written for the QT4 family of DVRs Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on Thank You fi Or Choosi n g a Q See P r oduct your machine In addition you may see screen images that do not exactly match those on your All of our products are backed by a conditional service warranty covering all hardware for 12 display months from the date of purchase Additionally our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software and is available at www Q See com This manual was accurate at the time it was completed However because of our ongoing effort to constantly improve our products additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www Q see com to check for the latest firmware updates and product Be certain to make the most of your warranty by completing the registration form online In announcements addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmw
17. Video Out COMPOSITE COMPOSITE COMPOSITE 1 0V p p 75Q 1 0V p p 75Q 1 0V p p 75Q BNC x 1 VGA BNC x 1 VGA x BNC x 1 VGA x x 1 Loop Outx2 1 HDMI x 1 VGA Resolution 1280x1024 1024x768 800x600 1920x1080 1280x1024 1024x768 800x600 Record NTSC 352x240 704x480 Resolution PAL 352x288 704x576 Display Frame 704x480 at 30FPS Rate per camera Record Frame NTSC D1 7SFPS CIF 30FPS NTSC D1 7 5FPS Rate PAL D1 6 25FPS CIF 25FPS CIF 30FPS per camera 4CH D1 30FPS if others CIF PAL D1 6 25FPS CIF 25FPS AUDIO Audio Input 8dB 22k 8dB 22k 8dB 22k RCA X2 RCA X16 RCA X16 Audio Output 8dB 92dB 8dB 92cB 8dB 92aB BNC X1 RCA X1 RCA X1 ALARM Alarm Input 0 NOorNC 16CH NO or NC 16CH STORAGE Record Mode Manual Sensor Timer Motion Detection ee Multi Function Multiplex INTERFACE Network RJ45 LAN Internet Interface Communication RS485 eSATA x2 RS485 Interface USB 20x2 USB 2 0x2 One for One for Backup One for USB Backup One for Mouse USB Mouse Remote Contoi YesSSC C S DISK INFO Disk Type SATA x 1 up to SATA x 4 upto SATA x 4 up to 21B 2TB 21B OTHER INFO 12V5A 110 220 Optimal 50 F to 104 F 10 C to 40 C Temperature 10 to 90 Humidity 62 Q See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase Additionally our products also com
18. aphical user interface GUI as well as a remote control Users can also remotely monitor and control their system using a web browser or select mobile device This DVR uses cutting edge technology without compromising stability and reliability making it ideal for home use as well as in warehouse factory retail and other similar environments COMPRESSION FORMAT Standard H 264 compression with low bit rate and high image quality LIVE SURVEILLANCE Supports HD VGA output Supports channel security by hiding live display Displays the local record state and basic information Supports full control with USB mouse Supports digital Zoom on live and playback view RECORDING MEDIA Supports SATA hard disk drives up to 2TB each for longer recording times BACKUP Supports backing up to USB 2 0 devices Some models support eSATA external hard drives Supports saving recorded files with AVI format to a remote computer through internet RECORDING amp PLAYBACK Record modes Manual Schedule Motion detection and Sensor alarm recording Supports recycle after HDD is full Resolution frame rate and picture quality are adjustable 128MB for every video file packaging Up to 16 audio channels available depending on model Two record search modes time search and event search Supports multi screen simultanious playback Supports deleting and locking the recorded files one by one Supports remote playback in Network Client through LAN or internet Supports recordi
19. are updates for your DVR Register today at www Q See com Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble free manner Please take the time to read and follow all instructions and pay attention to alerts as shown below Please see the back of this manual for exclusions IMPORTANT Red boxes with this icon indicate warnings To prevent possible injury or damage to the product read all warnings before use NOTE Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system 2010 2011 Q See Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and software and hardware described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Trademarks All brand names and products are trademarks or registered trademarks of their respective owners Q See is a registered trademark of DPS Inc Disclaimer The information in this document is subject to change without notice The manufacturer makes no representations or warranties either express or implied of any kind with respect to completeness of its contents Manufacturer shall not be liable for any damages whatsoever from misuse of this product Rev 2 5 8 19 2011 2 3 1 I
20. cannot be changed due to throughput concerns The definitions are repeated for your convenience PICTURE 4 36 Parameter Options What it Means D1 Full TV resolution CIF 1 2 D1 D1 takes Resolution D1 CIF more room on the hard drive than CIF Frames per second More frames makes for smoother video but takes up more room on the FPS 1 30 hard drive Variable Bit Rate versus Constant Bit Rate VBR Encode VBR CBR provides better image quality for video with motion in it but at the expense of a larger file size Only available when VBR is selected The higher Quality Lowest Highest the quality the more drive space required Your network may not have enough bandwidth to handle maximum rates from all of your Max Bitrate 256 2084kbps cameras Adjusting these settings to suit your network will improve performance and on screen image quality 39 Pri om Pri Email Tab This tab allows you to set how your DVR will send out e mail alerts You will be able to send e mail alerts to three addresses NOTE Depending upon your settings the system can generate a lot of e mail alerts For that reason we recommend setting up a dedicated e mail address specifically for the system to send alert notices If you do not have your own e mail system Such as a corporate mail server you should consider using a free e mail provider However because many free e mail services allow only a limited a
21. ce for five minutes thereafter This displays the configuration of the manual alarm MANUAL ALARMI Index Alarm Name IP Trigger 1 ALARM OUT 1 127 0 0 1 Z INAINJOWNYIN YAO 9 dala ved Alarm Clear This window displays information on the drive mounted within the DVR including size available space and status DISK MANAGEMENT Size GB Free GB Status Properties SOA 000 0 00 Normal Read amp Write vi local Refresh i f Format The drive can be set to read only which will disable recording but will preserve the data currently stored within it If you have upgraded your system by installing a new drive See Chapter 7 you will need to first format the new hard disk before recording You can reformat the current drive if desired Reformatting the drive will delete all recorded files stored on the hard disk regardless of whether they are Locked Refresh will update the information about the drive 53 6 4 UPGRADE This window will display firmware updates that are loaded on a USB flash drive in the front USB port PICTURE 6 10 Firmware upgrades are available from Q See at www Q See com and may be found by looking up your specific model Firmware should only be upgraded to fix a specific problem or add features as ongoing development may result in features being removed The firmware download should be loaded onto an empty USB flash drive from the downloading computer and then transferred to the DVR us
22. ch channels will be shown in that multi channel display PICTURE 4 2 Click the amp icon beside the desired screen display mode to open the CHANNEL SELECT menu Users can check any or all channels between 1 2 3 iva 1 and 16 depending on your model to display the live feeds Click the amp box to we 5 wf B Of w confirm the settings before closing the 9 10 11 12 CHANNEL SELECT menu by clicking on the 13 14 T T E3 button OX PICTURE 4 3 26 MAIN MENU Selecting the MENU icon on the left of the CONTROL BAR or pressing the MENU button on the DVR and remote control open the MAIN MENU MAIN MENJ Clicking on any icon will open the relevant menu PICTURE 4 4 SETUP From the SETUP menu select the BASIC menu to set device name date time and other settings There are three tabs covering System Date amp Time and Daylight Savings Time DST System Tab PICTURE 4 5 The following settings can be changed in this menu Device Name This will display on the client 7 end or CMS Naming the device will help users recognize the device when monitoring remotely BASIC ab m Ligle amp i Device Name HWP Device ID If you have multiple systems you can give this device a numerical ID Device W Video Format Select between NTSC North Video Formal NTSC America or PAL Europe video Password Check lt standards Show Time Password Check By enabling this a user will need to enter na
23. corded can also be set up by double clicking on a field adjacent to a day Multiple schedules can be created and saved with start and stop times down to the minute These can then be applied to multiple days and cameras PICTURE 4 21 Schedules made in one mode can be altered in the other mode Motion Tab Motion detected during the highlighted hours will cause the DVR to start recording Setup is similar to that used in Schedule above The default mode is for 24 7 PICTURE 4 22 Sensor Tab This enables the DVR to record based on input from other sensors connected to the DVR Like motion detection it is default scheduled to be able to record at any time It is also configured in the same manner as explained under Schedule PICTURE 4 23 Pri J Pri a 4 5 ALARM CONFIGURATION Alarm configuration allows the DVR to begin recording based on input from other remote sensors such as infrared motion detectors or contact alarms which are connected to it There are five submenus Sensor Motion Video Loss Other and Alarm Out SENSOR In this window you can setup optional external sensors to cause the DVR to begin recording There are three tabs in this window Basic Alarm Handling and Schedule Basic Tab This allows you to enable the input from attached sensors You can also identify the sensors by name for ease in determining location Set the alarm type according to whether the alarm is
24. cting optional Pan Tilt Zoom cameras the controls are set from this window in the Serial Port and Advanced tabs Serial Port Tab You will need to consult your PTZ camera s manual for details regarding protocol and baud rate Please note that the DVR may support more features than your camera offers including protocol and number of preset programs a Pree Cameras can be individually configured or a global set up can be implemented through the All button Piet PICTURE 4 42 PTZ Definitions and Descriptions Parameter Settings What it Means 1 255 The address of the PTZ camera Baud Rate 110 21600 The speed that data is transmitted Protocol The communication protocol used by the camera Supported protocols are NULL PELCOP PELCOD LILIN MINKING NEON STAR VIDO DSCP VISCA SAMSUNG RM110 HY Advanced Tab You can set your camera to follow a preset program or set cruising or tracking behaviors by selecting the Setting button in the Preset Cruise or Track columns respectively PICTURE 4 43 Preset Clicking a Setting button in the Preset column will bring up another window PICTURE 4 44 43 Pri om Pri a And selecting Setting will bring up the camera view along with a control panel to program the camera s motion PICTURE 4 45 The dome s rotation can be controlled vertically horizontally and diagonally along with its speed The lens zoom focus and
25. d settings available in this window are presented in the Remote Monitoring Guide which is on the disk that came with your system or which can be downloaded from our website at www Q See com The four tabs in this window are Network Sub Stream Email and Other Settings If you will only be monitoring the DVR from another computer on your network you will only need to use the first three tabs It is important that your DVR is connected to your network router and that the router is powered on before proceeding NETWORK o OX Network Tab NEWorR Substream Email Other Settings i HTTP Port HTTP Port This is the port the DVR 4 Server Port will occupy on your computer Obtain an IP address automatically network When accessing the DVR IP Address g2 es o0 o remotely from the Internet you will N Gateway PRSNO need to enter your network s IP EERO Soe address obtained in the next step Aliemate DNS Server in the address bar of an Internet PPPoE Explorer window For example EEUTODE http 192 168 0 25 Paani 000 000 000 000 000 000 000 000 Test Default Apply Exit PICTURE 4 35 NOTE The default value is 80 If port 80 is already occupied by another device on the network then another port will need to be selected Choose another number in the same range 81 89 In this case you will have to add the port to the IP address when entering it into the Internet Explorer window For example if the port is now 82 th
26. ditions The default value is 4 A setting of 8 is most sensitive while a setting of 1 is minimally sensitive Sensitivity 6 PICTURE 4 29 35 Pri om Pri a Click on the icon showing a silhouette of a person and an illustration of a walking figure will appear on the screen Test your settings by dragging the figure across the blue grid to see if the sensitivity value and motion area are suitable to current conditions If they are click the o icon to save before exiting using the X button Sensitivity 6 PICTURE 4 30 Right clicking in the screen will show or hide the menu at the bottom of the screen Schedule Tab This is also set to be on all the time by default and it can be adjusted in the same manner as the Schedule configuration in SECTION 4 4 PICTURE 4 31 VIDEO LOSS In the event that signal is lost by one camera others can be activated to record while additional devices can also be triggered WHI LERSE Like the Trigger tab in the Alarm Handling section of the Sensor menu you can select the events that you wish to occur in the event that a video input is lost Both Alarms and PTZ events can be scheduled as in the Sensor menu above PICTURE 4 32 OTHER ALARM In this menu you can set the DVR to alert you to a full Hard Drive IP Conflict on the network or a Disconnection OTHER ALARM Alarm Type You can set the response as well as at what a
27. e threshold of remaining disk space you wish to Buzzer IP Conie Disconnect be alerted Email To Alarm Out v4 1 Disk Shortage Alarm 128 MB Vv i f Default PICTURE 4 33 36 ALARM OUT Set how the alarms are handled and transmitted in this window This controls any device attached to the ALARM OUT port on the back of the DVR There are three tabs Alarm Out Schedule and Buzzer Alarm Out Tab You can set the relay alarm out name as well as the hold time Hold time is the interval between consecutive alarm activations so multiple events within the interval will not cause the alarm to sound again ALARM OUT AE out Schedule Buzzer Relay Name Hold Timefs ALARM OUT 1 10 Z li i Default PICTURE 4 34 Schedule Tab The default setting is for the ALARM OUT to be active all the time but this can be changed to meet your particular requirements in a similar manner to Schedule in SECTION 4 4 Buzzer Tab As with the Alarm Out hold time the internal buzzer can be enabled and given a hold time 37 Pri J Pri 5 4 6 NETWORK CONFIGURATION The Network Configuration window is used to control how your DVR works in a networked environment This section offers a brief overview of how to set up your DVR so that it can be remotely monitored from another computer on your network over the Internet or from mobile wireless devices Full in depth instructions on the functions an
28. e Tab Set date time time format and related configurations in this menu NTP Server Using Network Time Protocol will Keep your system s clock current by allowing it to occasionally receive updates from the selected server DST Tab PICTURE 4 7 Allows your system to adjust for time changes due to Daylight Savings Time PICTURE 4 8 28 4 2 LIVE CONFIGURATION Live configuration includes four submenus Live Main Monitor Spot and Mask Live Tab Use this menu to set camera names and adjust picture colors brightness hue saturation and contrast for optimal picture results You can individually name cameras by highlighting the field for each camera A virtual keyboard will appear allowing you to enter characters numbers and symbols with case sensitivity ENTER will save the name and return to the LIVE menu ESCAPE will exit the keyboard without saving You can configure the settings for image saturation hue brightness contrast and colors individually by clicking on the Setting button for each individual camera or for all of them simultaneously by selecting the All button before making the settings PICTURE 4 10 Main Monitor Tab Select the configuration of your display Split Mode allows you to choose from single view 2x2 2x8 3x3 and 4x4 Q7426 only views on a screen at one time You can also select which channels will be displayed Channels can be grouped and the display will cycle between groups
29. e with a free exchange policy that covers all manufacturing defects for one month from the date of purchase Permanent upgrading service is provided for the software Liability Exclusions Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage caused by acts of nature e g earthquake fire etc 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 months ago In order to fulfill the terms of your warranty you must complete the registration process after purchasing our product To do this simply fill out the User s Information Card on our website at www Q See com 63 Q QUESTIONS OR COMMENTS CONTACT US MAILING ADDRESS PRODUCT SUPPORT DOWNLOADS Q See Products FIRMWARE UPDATES Digital Peripheral Solutions Inc amp MANUALS 8015 E Crystal Drive www Q See com Anaheim CA 92807 CUSTOMER SUPPORT FAX Live Chat at www Q See com M F 9 5 PST Email support dpsi usa com 714 998 3509 Phone 877 998 3440 M F 9 5 PST WEBSITE www Q See com simplicity quality technology See Digital Peripheral Solutions Inc 8015 E Crystal Dri
30. ease the value in SETUP Enter backup mode in LIVE VIEW F STOP ESC Quit PLAYBACK mode Exit the current window or status Also switches video output mode Show status of power HDD record etc INDICATORS IR RECEIVER Receives signals from remote control DIRECTION 1 Navigate through on screen options MULTISCREEN 2 Change screen display mode between 1 4 9 and 16 channels ENTER Confirm selection USB port to connect USB flash or external hard drives to update firmware or back up recordings 16 REAR PANEL ITEM NAME FUNCTION 1 VIDEO OUT Video output for connecting to TV BNC or monitor 2 SPOT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access 3 AUDIO Connection for audio output connect to an amplified speaker OUTPUT 8 VGAPORT Video output forcomnecingtomontor 8 USBPORT ComectuSBmouwe o S485 Connect to Pan TR Zoom camera to contol moton 0 KB 10 KB o Connect to keyboard 1 1 ALARM Output for alarm OUTPUT ALARM IN Connect to up to eight external sensors AUDIO IN 4 Channel audio input for cameras equipped with audio 17 e c cD 1 g QT446 FRONT PANEL ITEM NAME FUNCTION panel standby mode Behind flio down panel will not function in this port RECORD Begins manually recording on all channels SEARCH Enters Search Mode INDICATOR LIGHTS Shows stat
31. en you will need to enter http 192 168 0 25 82 Optain IP Address Automatically Clicking this box will obtain the IP address subnet mask and gateway IP from the router PPPOE Selecting this enables Point to Point Protocol over Ethernet PPPoE which allows you to directly connect your DVR to the Internet through your modem Do not use this unless required by your Internet Service Provider ISP or if you are already connected to a router Contact your ISP for your account information including user name and password The TEST button will verify that your information is correct 38 Definitions and descriptions of network configuration Parameter Definition HTTP Port The network port number for accessing the DVR via Internet Explorer The default port is 80 Server Port The port number for data The default port is 6036 Static IP IP Address The IP address of the DVR on your network DNS Server The address of the Domain Name System DNS server Substream Tab The substream is the data that is sent to remote monitoring devices Due to bandwidth concerns these data streams are generally smaller than those sent directly to the DVR itself These streams run in parallel with the main stream sent to the hard drive and they do not affect each other Substream settings are configured in the same manner as that used for the primary stream settings in the Record Bitrate tab in Section 4 3 Certain settings will be grayed out and
32. er b The video format of the DVR is different from that of the monitor c Connection problem Please check the cable and the ports of the monitor and DVR 3 Why are no images displayed on some or all of the channels of the DVR a Connection problem Please check the cables and the ports of camera and DVR b Camera problem Please check the cameras by attaching them directly to TV or working port on DVR c The video format NTSC PAL of the DVR is different from that of the cameras Please change DVR video format 4 The DVR cannot find the hard disk drive a The power adapter is not providing enough power or the adapter is not getting enough power from the outlet b Connection problem Please check the power and data cables on the HDD c The HDD is damaged and will need to be replaced 5 cannot record what could be the problem a The HDD is not formatted Please format it manually first lb The record function is not enabled or setup correctly Please refer to Section 4 3 Record Configuration c The HDD is full and recycle function is not enabled Please refer to Section 4 3 Record Configuration and the Recycle Record Tab in the Record Menu d The HDD is damaged and will need to be replaced 6 cannot use the mouse what could be the problem a Wait 5 minutes after connecting the mouse and then try again b The mouse is not securely connected Plug unplug several times c The mouse is incompatible with the s
33. eras and other display settings will be covered in been recorded A toolbar will appear below the display allowing control via mouse as well SECTION 4 3 In addition to the camera images the DVR will display symbols regarding the status of each camera e Ec cw 1 cD Advance gt lt M E Q Stop Fast Forward Previous Playback Next Record Progress Bar Record PICTURE 3 4 PICTURE 3 3 The controls operate in a similar fashion to those of a conventional DVR or other video l playback device but with a few additional commands available to you Symbol Meaning Symbol Meaning Previous Next Record Moves to the prior or following recorded event respectively L E peo eln Mantay Dron ONEAUE L E AEG Fast Forward Rewind In addition to their normal operation clicking on these buttons LE Motion Detection Recording a Motion Event multiple times will soeed up or slow down the rate a Pore enn forwards or backwards through the file The speed can also be selected directly by clicking on the small upward pointing arrows to the right of each button Screen Display Mode As with the Control Bar these icons allow you to choose the number of channels you wish to view in playback Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode Channels with no recordings will appear blank Zoom Available in single screen di
34. et a live image on the display but can t get the menu to display How can pull up the menu Hold down the ESC key to wait for login dialog box to appear hooked the DVR up to a TV through the BNC video out port and I do not see anything on the screen How do get the video to display By default the DVR is setup to use a VGA monitor if you want to use a TV instead then push the ESC button on the front panel and hold it until you hear a beep if you still do not get a display then hold the ESC button down again until you hear a beep the display should come up What is the minimum configuration of a PC for remote connection COMPONENT MINIMUM REQUIRED VGA 512MB Video RAM NVIDIA GeForce MX440 FX5200 ATIRADEON 7500 X300 Windows 2000 SP4 above Windows XP SP2 above VISTA Win7 Mac OSX 10 6 OREO 59 14 What are the PC configurations for 16 ch real time access with fully open mainstream channel PC MODULE PARAMATERS wooo GMA3100 NVIDIA GeForce 8400 ATI RADEON HD3450 512MB Video RAM hn 2000 SP4 above Windows le above VISTA Win7 Mac OSX 10 6 ORC o SSS O 15 On Vista and Win7 am getting an error message that Codec can t be installed or is missing how do solve that There are two ways to fix it a In Windows go to your Control Panel select User Account and Family Safety and then choose User Account Control Click Turn User Account On or Off Uncheck the box next to Use User Account
35. he system s hardware MCU MicroController Unit kernel and firmware versions can be found here along with the device s name and ID SYSTEM Device Name Device ID Hardware Version MCU Version Kernel Version Firmware Version 3 1 0 D Launch Date 2010 07 31 11 07 00 PICTURE 6 3 51 EVENT INFORMATION This window lists recorded events This list can be searched by date time type of event and channel LOG INFORMATION This window lists user activity within the system This record can be searched by type of operation date and time and etcetera It can also be exported to external USB storage devices using the backup function NETWORK INFORMATION This window shows the status of the DVR on the network including its assigned port and other networking configurations NETWORK HTTP Port 0 Server Port 0 IP Address 000 000 000 000 Subnet Mask 000 000 000 000 Gateway 000 000 000 000 Preferred DNS Server 000 000 000 000 Alternate DNS Server 000 000 000 000 Networking Approach Static IP Status Unconnected DIDI bs Unconnected MAC 00 00 00 00 00 00 52 ONLINE USER INFORMATION Information on remote users currently connected is displayed in this window ONLINE USER LIST User Name Status tee gt P Refresh DELA Refresh Updates the list of online users Disconnect The Administrator can disconnect a selected user from the DVR That PC will not be able to access the devi
36. ill not function in this port O i 10 REAR PANEL 2 OO JOQ AUDIO SPOT VIDEO OUT OUT ITEM NAME FUNCTION monitor will only display video and will have no menu access mo Connections for Pan Tilt Zoom speed dome cameras Y Z Connector for a PTZ keyboard 11 12 13 ALARM OUT O Network ethernet port m USBPORT FortheUSBmose O o 12 VGAPORT VGA output for 19 or larger monitor as bomn Power nputior12V 00 power spy 11 i c gr r cw QT474 FRONT PANEL ITEM NAME FUNCTION INDICATOR Shows the recording network and power status of the DVR LIGHTS 2 INFRARED Receives signals from the remote control WINDOW 3 VIDEO MODE Press and hold 10 seconds or until you hear a beep to switch BUTTON video output from the VGA port default to the BNC video out port 1 4 USB PORT Used for external USB backup devices The mouse will not function in this port 12 REAR PANEL AUDIO IN VIDEO IN ITEM NAME FUNCTION 2 Channels of audio input SWITCH down from within the GUI e AUDIOOUT BNC Audio output tor amplified speaker 8 CE Network ethernet port USB PORT For the USB mouse Connections for Pan Tilt Zoom speed dome cameras DC IN Power input for 12V DC power supply 13 QT426 FRONT PANEL REAR PANEL VIDE OUT ALARM OUT a j 1 KB r ZA B13 i i ee d VGA Ve a a
37. ing the front USB port NOTE While a Macintosh computer can read and write to a drive in the FAT32 format it cannot reformat a USB flash drive to that standard We suggest that you use a PC to reformat your USB flash drive to FAT32 and it is recommended that you download firmware updates on a PC Beginning with version 3 1 71 you can use the Upgrade feature in the Remote Monitoring software see Section 2 5 of the Remote Monitoring Guide to upgrade without a USB flash drive WARNING Updating the firmware incorrectly or using the wrong update can permanently damage the chipset on the DVR and render it unusable Updates are written to either resolve issues or add features to the DVR If you are not experiencing performance issues or do not need a feature added by the update we recommend not running the update 6 5 LOGOFF Logging out of the DVR is recommended when there are multiple users or when physical access to the DVR is not restricted Clicking on the Logoff icon will bring up a window asking for confirmation After logging off a user can log back in by clicking on the Menu icon and entering their user name and password 6 6 SHUT DOWN This is a soft power down of the DVR WARNING It is vital that the DVR be instructed to shut down using the Shut Down menu option prior to unplugging the device in order to avoid damaging the firmware or hard drive itself Your DVR uses a standard SATA Serial Advanced Technology
38. iris light level can be set as well Select the number for this program and click the Save button to save the settings You can hide the control panel by clicking on the button or right clicking on the screen The control panel can be unhidden by right clicking on the screen again The X button will exit the control interface Cruise Selecting a Setting button from the Cruise column will open the Cruise window Select Add or double click on an existing line to modify and the CRUISE PRESET window will open Delete will remove a selected cruise line Clear All will remove all of the cruise lines PICTURE 4 46 The set of icons to the right of the screen are used to configure each cruise setting Preview Preview the cruise to ensure that you have the desired results PICTURE 4 47 Name Symbol What it Does ad B Opens a mceN to allow the user to set the speed and time of a new oreset point Delete D Deletes a preset point opens the settings window for the selected preset point allowing you Modify S change the s ings j j oe Enables the user to alter the position of a setting in the cruise order Track This interface is used to program the tracking routine for the camera Clicking on the Track button will bring up the live view for that camera plus a control panel Paitelia r at Meco a m gt Fit trs x iris otat Track oPPBE i PICTURE 4 48 The user can control the dome
39. me and password when performing configuration operations HH Wari i Wh Mebarork Useri 5 Monitor WGA 1071X798 Language Engish Show Time Displays time in Live View Show Wizard If this is enabled a window to reset time and time zone will open upon system restart PICTURE 4 6 Max Network Users Set the maximum number of network connections up to 10 27 Pri J Pri VGA Resolution Chose the configuration that best fits your monitor Options are VGA800 600 VGA1204 768 VGA1280x1024 and CVBS NOTE VGA is for VGA monitors while CVBS is for TV monitors connected using a BNC RCA adaptor Switching between VGA and CVBS will change the menu output mode Please be sure to have the correct monitor on hand when changing output mode Language Select your preferred menu language NOTE When configuring your settings you will always need to click Apply to save your current settings before closing the window with Exit otherwise your changes will be lost You may click Exit or the close window box X in the upper right of the window to close without saving changes but an alert will pop up asking if you wish to save changes or not Click OK to save changes or Cancel to continue without saving You may select the Default button to restore your settings to those set at the factory IMPORTANT After changing the Language or Video Format the device will need to be restarted Date amp Tim
40. me to begin the review by entering it in the start time window or clicking on the time grid and moving the yellow line to the approximate start time Clicking on the PLAY button will begin the playback from the time selected It will also bring up a playback toolbar allowing finer control of the playback process Play Frame Rewind Screen Display Volume Exit Pause Advance Mode Hide Tool Bar a ee a_i 4 01 27 2010 09 30 00 09 48 04 Stop Fast Forward Previous Playback Next Record Progress Bar PICTURE 4 54 Record 47 EVENT SEARCH IMAGE Selecting this tab will bring up a list of recorded events You can choose whether to display This tab functions much as the Event Search tab by allowing you to search for and view the events triggered by Motion Sensor or both still images captured when you click on the Snapshot icon on the Control Bar These images Double click the event file you wish to play back are stored on the DVR s hard drive just as with video files SERRET Select the date to search along with the start and end times to search between You can also Time Search event Search File Management Image select which channels you want to include in the search Clicking the Search button in the upper right of the window will bring up a list of available images cH rype Start Time End Time 1 Motion 01 28 2010 10 17 22 01 28 2010 10 17 22 1 Sensor 01 28 2010 11 04 02 01 28 2010 11 04 02 1 Sensor 01 28 2010 11 50 42 01 28
41. mount of e mail traffic we specifically recommend using Google s Gmail service with its higher limit Similarly you will want the alert e mails to go to a different account than the one sending them This will ease your management of these alerts If you do not have your own e mail system please set up a free account which the DVR can use to send out alerts before proceeding For the example below we will use Gmail The settings can be found under Options when logged into your Gmail account Clicking on any of the fields will bring up the virtual keyboard allowing you to enter the data The virtual keyboard is capable of handling upper and lower case letters as well as numbers and symbols Click the ENTER button to enter your input or ESC to exit the field without applying any changes SMTP Server smtp gmail com NETWORK Port 465 standard port for Gmail others Network Sub stream Email Other Settings may vary SMTP Server Port SSL Check You will need to select this for SSL Check Gmail Other ISPs may vary EEEE Send Address Enter your new address This Password will appear on alert e mails sent from iiia Receive Address the DVR Receive Address3 Password Enter the password you created for this account Remember it will be Advanced vee Attaching Image Amount case sensitive Snap Time Interyval S 2 Receive Addresses You may set up to three e mail addresses to receive alerts It is strongly advised that you do not
42. ng in CIF and D1 resolutions ALARM 1 4 channel alarm output and up to 16 channel depending on model alarm input available Supports scheduling for motion detection and sensor alarm Supports pre recording and post recording Supports linked channels recording once motion or alarm is triggered on designated channel Supports linked PTZ preset auto cruise and track of the corresponding channel PTZ CONTROL Supports multiple PTZ protocols PelcoP PelcoD LILIN MINKING NEON STAR VIDO DSCP VISCA and RANGE Supports 128 PTZ presets and 8 auto cruise tracks Supports remote PTZ control through internet SECURITY Customize user rights log search system setup two way audio file management disk management remote login live view manual record playback PTZ control and remote live view Supports 1 administrator and 15 users Supports event log recording and checking events unlimited NETWORK Supports TCP IP DHCP PPPoE DDNS protocols Supports IE browser to do remote viewing Supports a maximum of 10 user connections simultaneously Supports dual stream Network stream is adjustable independently to fit the network bandwidth and environment Supports picture snap and color adjustment in remote live view Supports remote time and event search and channel playback with picture snap Supports remote PTZ control with preset and auto cruise Supports remote full menu setup changing all the DVR parameters remotely Supp
43. odel from the side and rear of your DVR as indicated in Picture 7 1 Remove Screws VIDEO o PICTURE 7 1 STEP 3 Remove the case by sliding it backwards and then lifting off Holes for STEP 3A If removing a hard drive you Hard Disk Drive Mounting Screws will need to unscrew the four drive mounting screws at the bottom of i the DVR PICTURE 7 2 55 o A z Pri 56 STEP 4 Connect the power and data cables Press firmly but do not force them onto the pins or you may damage them The connectors are keyed to ensure they are connected in the proper position STEP 5 Attach hard drive to the base of the DVR with screws using the four mounting holes STEP 6 Replace the DVR cover and secure maw MOUNTING HOLES DATA FOR HARD DRIVE CABLE PICTURE 7 3 POWER CABLE 7 2 CALCULATING THE RECORDING CAPACITY OF A HARD DISK DRIVE While the physical data capacity of a hard drive is fixed how much video you can record upon it depends on your recording configurations Higher quality recordings will take up more space on the drive and setting the DVR to record for more frequently will fill it up more rapidly To determine the optimal capacity for your purposes the chart below to estimate the size of hard drive that you ll need V4 3 e RESOLUTION FRAME b e BIT SPACE FORMAT RATE QUALITY RATE kbps 1000k 768k 512k 384k 256k 128k 500k 375k
44. one of up to 128 pre set actions can be engaged Check your camera s manual for details Schedule Tab Set by default to always on the schedule can be altered in the same manner as that used in Schedule in SECTION 4 4 MOTION Motion Tab As with the Alarm function above it incorporates hold time and can trigger procedures PICTURE 4 27 Select which cameras you wish to start recording on motion detection Set the holding time which determines the length of time the cameras continue recording after motion stops In the Trigger setting you can set multiple channels to record when motion is detected by a camera that has been set to activate upon motion detection For example If Camera 1 detects motion you can have it trigger Cameras 2 and 3 to begin recording as well PICTURE 4 28 In addition the user can set the sensitivity of certain areas within the field of view by selecting the Area setting for the respective camera Specific areas can be made sensitive by applying a blue grid to the desired section of the screen The blue grid can be applied to the entire screen signifying that the entire field of view is sensitive by clicking on the star button The trash can button will remove the grid completely Click and drag with the mouse on the screen to draw or erase the grid in select areas As sensitivity is influenced by color and light level you can adjust its values according to your specific con
45. orts mobile surveillance by smart phones Win Mobile Pro Symbian and iPhones iPads Android and Blackberry on 3G networks Supports CMS to manage multiple devices on the internet Administrator can limit user access to specific cameras Administrator can disconnect online users NOTE Depending on your point of purchase your DVR will have the hard disk drive already installed If your drive was packaged separately or if you wish to upgrade to up to a 21B drive please see Chapter 7 at the back of this manual which covers installing the drive QT454 FRONT PANEL ITEM NAME FUNCTION POWER Power On Off NUMBER Select individual channels and enter data where required BUTTONS DIRECTION Navigates through selections in menus Selects viewing mode Full Screen or 4 Channel Multi Screen View 4 ENTER Confirm Selection 5 MENU Opens the Main Menu Increases the value in Setup mode PLAYBACK In addition to normal DVR playback and record operation the CONTROLS following have additional functions RECORD Controls Focus in PTZ mode REVERSE Controls Speed in PTZ mode STOP ESC Exits current interface or status Also switches video output mode 7 SEARCH Enter Search mode ZOOM Controls Zoom function in PTZ mode INDICATOR Shows power status of the DVR LIGHT INFRARED Receives signals from the remote control WINDOW BACKUP Enter Backup mode Decreases the value in Setup mode 11 USB PORT Used for external USB backup devices The mouse w
46. owing safety precautions in their entirety before installing or using this equipment Keep these safety instructions where all those who use the product will read them WARNING ELECTRIC SHOCK RISK E Check the unit and any accessories included in the package immediately after opening If items are missing or damaged repackage and return to the point of purchase m Use the proper power source Only use the power adapter supplied with your system Do not use this product with a power source that applies more than the specified voltage 100 240V AC E Never insert anything metallic into the DVR Inserting anything into the DVR or its case can be a source of dangerous electric shock E Do not operate in dusty areas Avoid placing the DVR in places that are dusty E Do not expose this product to rain or use near water If this product accidentally gets wet unplug it and contact an authorized dealer immediately E Keep product surfaces clean and dry To clean the outside case of the DVR gently wipe using a lightly dampened cloth only use water do not use solvents E Do not operate this DVR without the cover securely in place Do not attempt to do any repairs to the DVR yourself If there are unusual sounds or smells coming from the DVR unplug it immediately and contact Q See technical support Under no circumstances should the cover be removed while the device is connected to a power source You should only remove the cover to install
47. s rotation direction plus speed as well as the zoom focus and iris Start Record The system will begin recording the sequence of movements you perform on the PTZ control panel Clicking this again will stop the recording Start Track This will play back the tracking sequence you just recorded Clicking on this button again will stop the playback 45 Pri om Pri a 4 9 ADVANCED In this set of commands the user can erase all the settings import or export data files to and from the DVR and control who can remotely access the DVR through three submenus Reset Import Export and Black White List RESET Clicking on this option will open a warning dialogue asking you to confirm that you wish to remove all settings and reboot the system You must select OK to continue with the reset or hit CANCEL to exit without changes PICTURE 4 49 IMPORT EXPORT Use this interface to export select data files to mobile Flash drives or an external USB drive through the backup function Specific data files can also be retrieved from mobile or external storage devices and recorded onto the DVR PICTURE 4 50 BLOCK ALLOW LIST From here an authorized user can control which computer users are allowed to access the DVR PICTURE 4 51 The Block List is used to deny access to remote computers within a certain IP address segment The Allow List is used to permit access by users from select IP addre
48. splay mode this digitally enlarges a section of the display Select this tool and then click and drag to select a portion of the video feed to enlarge it Clicking and dragging within the zoomed in area will allow you to move to other areas of the image Right clicking will return the video to regular display mode Color Adjust the brightness hue saturation and contrast for any channel Please note that this will only effect the playback for this channel on the DVR itself It will not change the recording 24 25 4 1 BASIC CONFIGURATION LOGIN Before configuring the system a user account needs to be created and a user must be logged in The DVR can be configured to allow multiple users each with their own level of access and authority If not logged in only the multi screen display can be changed When starting for the first time or when no one is logged into the device pressing the MENU button on the DVR or remote control TE or right clicking on the screen with the mouse will bring up the LOGIN screen The default Password 123456 Both are case sensitive l l Login Cancel For more on adding or deleting users setting passwords and setting access levels please see SECTION 4 8 LOGIN PICTURE 4 1 DISPLAY MODE You can select whether to view a single channel at a time or view mutlitole channels in a split screen mode In addition users have the option to select how many channels to view at once as well as whi
49. ss segments EXAMPLE You wish to block access to the DVR from computer users within the IP address segment ranging from 196 168 000 002 to 196 168 000 004 Select the Block button and then enter the first segment in the IP From field and the last address within the segment in the To field You may add additional segments before hitting Apply to save your settings and then exiting this window 46 4 10 FILE SEARCH PLAYBACK AND MANAGEMENT Access the recordings on the DVR play them back and backup the recordings to an external storage device MAN MEHL Four submenus appear in this section Time Search Event Search File Management hap ENCI Backup informatio f and Image ry R nua Abe Lack Keno Lpy ele PICTURE 4 52 NOTE Throughout this window if the screen resolution is VGA 800 600 Pr the time search interface will show a Hide button Clicking on this button will J expand or minimize the entire interface as needed TIME SEARCH Search for an event within a range of dates and times PICTURE 4 53 Select which channel you wish to search and the screen display mode The Calendar icon in the Start Time window allows you to select a start date Highlighted dates indicate that there is recorded data for those days The vertical column of numbers to the left of the grid are the available channels The horizontal headings are blocks of time within the day You can select which ti
50. tervals range from every 30 minutes to once DDNS Update Hours E a day Default Apply Ext PICTURE 4 38 You can now access the DVR remotely by inputting that domain name into the web browser 41 Pri J Pri a 4 7 USER MANAGEMENT You can set up accounts for each individual user and grant them control of select parts of the surveillance system An administrator account is already created on the DVR Additional accounts can be created for users but only one administrator account is allowed SL WARDA M PICTURE 4 39 To add a user select the Add button and the ADD USER window will open It will have two tabs General and Authority General Tab Input the name password and select the type of user normal or advance If you only want this user to be able to access the DVR from a specific computer on the network then select the Binding PC MAC Address option and then enter the MAC address of that computer PICTURE 4 40 Authority Tab In this tab you can give this user access to all or part of the system and its functions PICTURE 4 41 Setup button Modify user s name type binding PC Mac address and etc The Admin account may not be modified Delete button Remove a user from the system Change Password button Modify a user s password The admin password may be changed The default is 123456 42 4 8 PAN TILT ZOOM PTZ CONFIGURATION If you are conne
51. then clicking the Lock button will protect the event from being overwritten or deleted unless the entire drive is reformatted UNLOCK This will remove the file protection and the event recording can be deleted or overwritten normally DELETE If the event is not Locked this will remove the selected event from the DVR pN NOTE If the status shows Writing it means that the sector on the hard drive where the file is located is still being written to You cannot delete the file until the file is completed and the word Writing disappears 48 49 This DVR supports backing up files to USB flash drives USB hard drives and USB DVD burners through the USB port on the front panel Remote backups can be performed over the Internet Refer to Section 2 4 Remote Backup in the Remote Monitoring Guide NOTE External USB hard drives used for backing up data will need to be in the FAT32 format Most new drives will need to be reformatted before use with this DVR Selecting BACKUP in the Main Menu will open the Backup configuration window PICTURE 5 1 Set the start and end times as well as channel s you wish to back up Clicking the Search button will bring up the search results in the Data Backup list box Select specific events or select the All button IEM ie Clicking the Backup button will bring up the Start Time e0000 00 Backup Information window End Time 08 09 2010 23 59 59 The Number Of Files 16 Size GB 2 008 This
52. up The blue LED power indicator on the front will illuminate and an on screen WIZARD dialogue box will open allowing the user to set up the time and time zone WIZARD Device Name DAR Language English Date Format MM DD YY Time Format 24 Hour Time Zone GMT System Date 12 08 2010 System Time 12 38 04 Startup Wizard v Prev Next Exit PICTURE 3 1 If the DVR displays the live image or doesn t display the menu on start up the menu can be brought up by pressing the ESC button on the DVR or the MENU button on the remote control POWER OFF The DVR will power down to a standby mode when the POWER button on the remote control is pressed or when the SYSTEM SHUT DOWN icon is selected from within the MENU In both cases the SHUT DOWN window will appear and users must select OK to confirm The hard drive will stop spinning and the system will shut down For extended periods of inactivity it is recommended that the DVR be disconnected from power either by turning off the power at the surge protector or unplugging the device 22 3 2 THE CONTROL BAR When a user is logged in pressing the ESC button on the DVR or right clicking on the screen with the mouse will display the CONTROL BAR on the bottom of the screen Move Screen Display Dwell Zoom PTZ Record Control Bar Mode Color Volume Snapshot Playback PICTURE 3 2 The functions of the Control Bar are listed below Each will be covered in more detail in the
53. us of the DVR Functions and the Hard Drive button followed by the second digit are attached PLAYBACK CONTROLS REW Rewind PLAY Opens the Playback interface Pauses or resumes playback FF Fast Forward STOP Quits Playback mode Also switches video output mode 2 3 4 5 T 10 11 12 14 15 O 17 CONTROL KNOB Outer ring navigates through menus Inner knob increases or decreases speed of fast forward or rewind BACK PANEL ennceeetie E ITEM NAME FUNCTION 5 LOOP OUT 2 Output each channel to a separate monitor Each port handles 8 channels SPOT OUT Connect to another monitor as an auxiliary output channel This monitor will only display video and will have no menu access e AUDIOOUT Audo ouput tor ampled pecker 9 MICROPHONEIN Comectamiorophone VGA output for 19 or larger monitor Network ethernet port Connections for Pan Tilt Zoom speed dome cameras Y fE Z oo Connector for a PTZ keyboard 17 POWER SWITCH Use to turn on the DVR as well as to turn off after powering down from within the GUI FAN a8 FAN Cooling fan exhaust port This should not be blocked e c gr m g i QT4332 FRONT PANEL ITEM NAME FUNCTION 1 POWER Behind flio down Puts the DVR into standby mode or wakes it up from panel standby mode 2 USB PORT Used for external USB backup devices The mouse Behind flio down panel will not function in
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55. window will present a summary of the Storage Media number of files starting and ending times Seer 0 000 total size of the files and whether you have space available on the receiving storage media You can select which type of device you are recording to as well as what type of file you will be creating Backup Player lt Saye File Type PICTURE 5 2 Save File Type Choose between DVR and AVI The former will save the video in a proprietary format while the latter will create a standard avi file usable by most media playback software Clicking on the Start button will begin the backup and the progress bar will display the progress NOTE If you save the file s using the DVR selection two folders are created when backing up the events to a USB storage device One will contain the video files while the other labeled Video Play contains the software needed to playback the videos on a PC To view the video files open the Video Play folder and run Videoplay exe Click on Open Path and navigate to the folder containing the video files to begin playback 50 6 1 INFORMATION MAIN MEHU g il Hack ia inion lir PICTURE6 1 This window enables the user to monitor the status of the system its network connection online users history and events through five submenus System Event Log Network and Online Users Pri Pri PICTURE 6 2 SYSTEM INFORMATION Data on t
56. ystem Please try another mouse 7 What can I do when the DVR starts and displays please wait all the time a First possible reason hard drive power cable and or data cable are not securely connected Solution Please check the cable connections and make sure they are secure if still not working please unplug them and then plug them in again b Second possible reason The system is having problems reading the hard drive Solution Try reformatting the current drive or re placing it 8 Why isn t the mouse have plugged into the front USB port working The front USB port is only for backup to USB flash drive and does not support a USB mouse Please use the USB port on the rear panel if using a mouse 58 10 11 12 13 How do input letters and numbers To input letters such as passwords and numbers click the box behind where text is to be entered and then a small keyboard will appear Please select number or letter to input the default password is 123456 or you can use the digital keys on the front panel or the digital keys on the remote control PICTURE A 1 How do upgrade the firmware on the DVR After you download the new firmware from the Q See website at www q see com copy it onto a USB flash drive Then select Upgrade in the menu WARNING Do not turn the system power off during the upgrade process Doing so may damage the chipset and prevent the DVR from starting can g

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