Owners Manual - Novo Water Conditioning
Contents
1. If you have a private well turn the power off to the pump and then shut off the main wa ter shut off valve If you have municipal water simply shut off the main valve Go to the faucet preferably on the lowest floor of the house turn on the cold water until all pres sure is relieved and the flow of water stops Locate the filter tank close to a drain where the system will be installed The surface should be clean and level Connect the inlet and outlet of the filter using appropriate fittings Perform all plumbing according to local plumbing codes e Use a 2 minimum pipe or tubing size for the drain line ON COPPER PLUMBING SYSTEMS BE SURE TO INSTALL A GROUNDING WIRE BETWEEN THE INLET AND OUTLET PIPING TO MAINTAIN GROUND ING Any solder joints near the valve must be done before connecting any piping to the valve Always leave at least 6 152 mm between the valve and joints when soldering pipes that are connected to the valve Failure to do this could cause damage to the valve 7 8 Connect the drain hose 10 ft included to the and secure it with a hose clamp also included Run the drain hose to the nearest laundry tub or drain pipe This can be ran up overhead or down along the floor If running the drain line more than 20 ft overhead it is recommended to increase the hose size to 3 4 NEVER MAKE A DIRECT CONNEC TION INTO A WASTE DRAIN A PHYSICAL AIR GAP OF AT LEAST 1 5 SHOULD BE USED2. Brine Gear Downflow EC _______ O 0 E _______ O DWG Quantity 0 40 00 Magnet gt 2 7 Screw ST4 2X12 Large Washer BNT85HE Piston Rod Screw ST3 5X16 85 Main Pcb Downflow Meter Assembly Meter Strain Rlief Power Strain Rlief BNT85HE Display Downflow BNT85 Wiring Hamess BNTES Cover gt 20 Trouble Shooting Possible Cause Possible Solution A Unit fails to initiate a 1 No power supply Check electrical service fuse etc regeneration cycle 2 Defective circuit board Replace faulty parts 3 Power failure Reset time of day B FILTER BLEEDS TASTE 1 By pass valve open Close by pass valve AND ODOR OR SEDIMENT 2 Electrical service to unit has been Assure permanent electrical service check interrupted fuse plug or switch 3 Defective or stripped media bed Replace media 4 Quality of water has worsened Have water sample analyzed to determine any change 5 Filter capacity too small Replace with larger unit or add another filter 6 Filter not backwashing enough Be sure control is not clogged or drain line restricted Be sure water pressure has not dropped and that pump has sufficient capacity 7 Leak between valve and central tube Check if central tube is cracked or o ring is damaged Replace faulty parts 8 Internal valve leak Replace valve seals spacer and piston assembly C Low water pressure 1 Iron or scale build
3. these guidelines Use care when handling the water soften ing system Do not turn upside down drop drag or set on sharp protrusions The water softening system works on 12 volt 60 Hz electrical power only Be sure to use only the included transformer Transformer must be plugged into an in door 120 volt grounded outlet only Use clean water softening salts only at least 99 5 pure NUGGET PELLET coarse SOLAR salts are recommended Do not use rock block granulated or ice cream making salts They contain dirt and sediments or mush and cake and will cre ate maintenance problems Keep the salt lid in place on the softener unless servicing the unit or refilling with salt WARNING This system is not in tended for treating water that is microbio logically unsafe or of unknown quality without adequate disinfection before or after the system Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used Do not install or store where it will not be exposed to temperatures below freezing or exposed to any type of weather Water freezing in the system will break it Do not attempt to treat water over 100 F Do not install in direct sunlight Excessive sun or heat may cause distortion or other damage to non metallic parts Properly ground to conform with all gov erning codes and ordinances Use only ead free solder and f
4. Neutralizing filter follow the table owner to suite their individual needs with fre under mild conditions quencies available from 1 99 days Taste Odor No Of Per sons Days Between Back Wash Regenerations 2 Programming Instructions Settings TIME OF DAY YEAR MONTH DAY Press SETINGS key 3 SECONDS BEEP Time of day is for normal operation of system and the scheduling of the regeneration time The date is used in a diagnostic function to track the VALVE MODE last time the system regenerated B W FILTER REGEN DAYS This value is the number of days between regenerations or back washes to Clean the filters TIME OF DAY 12 01 PM YEAR 2615 GALLONS Default value is OFF Adjust the GALLONS to set the capacity This will cause the unit to regenerate either when the gallons remaining goes to MONTH AUGUST zero or the days between regeneration is zero Which ever occurs first DAV REGEN TIME 21 This setting determines the time of day to perform a scheduled regenera tion The normal regen time for a filter is 12 00 AM REGEN DAYS 3 DAYS GALLONS OFF REGEN TIME 12 00 AM PROGRAMMING COMPLETE About The System Control Operation During A Power Failure In the event of a power failure the valve will keep track of the time and day for 48 hours The programmed settings are stored in a non volatile memory and will not be lost during a power failure If power fails while the unit is in regeneratio
5. TO AVOID BACTERIA AND WASTEWATER TRAVELLING BACK THROUGH THE DRAIN LINE INTO THE FILTER Using the Allen Key included place the unit in the bypass position Slowly turn on the main water supply At the nearest cold treated water tap nearby remove the faucet screen open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work Make sure there are no leaks in the plumbing system before proceeding Close the water tap when water runs clean Proceed to start up instructions Note The unit is not ready for service until you complete the start up instruc tions System Start Up Key Pad Configuration NOVO e A MANUAL UP DOWN SETTINGS REGEN Manual Regeneration Step Cycle Valve DELAYED REGENERATION IMMEDIATE REGENERATION Press and release the MANUAL REGEN But start an immediate regeneration or step ton to set a delayed regeneration that will valve through each position press and hold occur at the regeneration time The main the MANUAL REGEN Button for 3 seconds display page will show DELAYED REGEN ON until beeps The valve will start an immedi To cancel press and release the MANUAL RE ate regeneration Press any key to skip to GEN Button The main display page will the next cycle show DELAYED REGEN OFF Start up Instructions 1 2 3 Plug the valve into an approved power source When power is sup
6. flow rate and the peak flow rate since the last regeneration PEAK 6 5 GPM DELAYED REGEN Advises whether a delayed regeneration has been scheduled manually or automatically OFF REGEN TIME The current setting for regeneration time 12 00 AM VALVE MODE The current setting of the valve mode B W FILTER Regeneration Process Periodically the filter will require a back wash to clean the trapped particles and unpack the filter bed to restore the system flow rates The table below explains the regeneration steps Fresh water is introduced to the bottom of the tank flowing upwards expanding 1 the filter media to rinse out any dirt or small particles to the drain and to un compact the bed to restore full service flow rates Fresh water is introduced from the top of the tank flowing down through the 2 Rinse Poe filter bed rinsing any unfiltered water the drain You may notice new sounds as your filter operates The regeneration cycle lasts up to 30 minutes During this time you may hear water running intermittently to the drain Automatic Raw Water Bypass During Regeneration The regeneration cycle can last 30 minutes after which filtered water service will be re stored During regeneration un filtered water is automatically bypassed for use in the household Hot water should be used as little as possible during this time to prevent un filtered water from filling the water heater This is why automati
7. 138 5 DLFC 10 0 GPM A19 17 Control Valve Parts List Replacement 485HE CONTROL VALVE DOWNFLOW Part Number MFG Part Number Part Description Quantity 5056087 Screw M5x12 Hexagon 3 5056088 Screw M5x16 Hexagon With Washer 2 5056047 End Plug Retainer 1 i i 2 1 5031014 BNT85HE Piston Retainer A09 1 5057001 BNT85HE Piston Electrical Downflow A10 1 5056073 Seal A11 5 5056021 Spacer A12 4 5030004 BNT85 End Cover A19 1 5030013 O Ring 30x2 65 A20 1 5056063 O Ring 78 74x5 33 A21 1 26010103 O Ring 25x3 55 A22 1 2 30040089 Injector Throat A29 2 5031012 BNT85HE Injector Fixed Sleeve A30 1 30040090 Injector Nozzle A31 2 5056103 Injector Screen A32 1 4 1 5056134 O Ring 12x2 A38 3 5056054 Injector Stem A39 1 5056031 Injector Spacer A40 1 5056081 O Ring 12 5x1 8 A41 1 2 5005629 Injector Fitting 3 8 Elbow A48 1 18 Power Head Exploded View B20 o 18 17 17 16 04 15 14 B13 12 B12 19 Power Head Parts List 485HE POWER HEAD DOWNFLOW Replacement MFG Part Number Part Description Part Number serene 9000 502 18000416 Jere 873 5905 803 503100 BNT85HE Piston Rod Guide Plate B04 5 Conector 503106 7 BNT amp 5HE Mounting Plate 0008 Jn Gear 1300046 Screw ST2 9X13 Large Washer 9031017 ______
8. NOVO WATER CONDITIONING P 485CLA Chloramine Reduction System Proud member of Canadian Institute of Plumb ing amp Heating CIPH Canadian Institute of Plumbing amp Heating Proud member of Canadian Water Quality Asso CWQA ciation CANADIAN WATER QUALITY ASSOCIATION Canadian Head Office Eastern Sales amp Distribution 655 Park St 20 Steckle Place Unit 21 REVISION 4 1 Regina SK SAN 5N1 Kitchener 2C3 REVISION DATE November 10 2012 Table of Contents PAGE Unpacking Inspection 2 Safety Guide 2 Proper Installation 3 Specification 4 Before Starting Installation 4 Installation Instructions 6 System Start Up 7 Programming Instructions 8 About The System 9 Maintenance 11 Main Repair Parts 14 Trouble Shooting 20 Warranty 21 Unpacking Inspection Be sure to check the entire softener for any shipping damage or parts loss Also note dam age to the shipping cartons Contact the transportation company for all damage and loss claims The manufacturer is not responsible for damages in transit Small parts needed to install the softener are in a parts bag To avoid loss of the small parts keep them in the parts bag until you are ready to use them Safety Guide For your safety the information in this manual must be followed to minimize the risk of electric shock property damage or personal injury Check and comply with your provincial state and local codes You must follow
9. R 120V 12V 60010002 BYPASS METER B 1 10010060 60010048 Top cone 1 25020041 25020043 1054 150 1 25010058 25030007 50010005 55010023 SAFETY AIR CHECK ASSEMBLY H 1 30020006 30020011 30020032 BRINE TANK BTR 200 300 55010010 BRINE WELL amp CAP JAK 1 15 Main Repair Parts Connectors ji REPLACEMENT PARTS CONNECTORS art Description 4 NPT ELBOW NPT STRAIGHT 4 NPT STRAIGHT VALVE COUPLING INLET VALVE COUPLING OUTLET METER SIDE LASTIC SECURE CLIP YPASS SS CLIP YPASS SS SCREW U 0010020 0010019 0010023 0010079 0010101 0010025 0010046 0010047 3 D 2 a 3 kap 1 2 d 16 Control Valve Exploded View 801 41 EE Part Description 60010127 INJECTOR SET 0000 BLACK 60010126 000 GREY 60010171 5 DOWNFLOW PISTON ASSEMBLY 60010035 NJECTOR SET 00 VIOLET 60010034 _ INJECTOR SET 0 RED 60010131 5 DLFC 1 1 5 GPM 60010033 SET 1 WHITE 60010032 SET 2 BLUE 60010133 5 DLFC 3 2 4 GPM 60010031 INJECTOR SET YELLOW 60010128 2 GPM 60010136 5 DLFC 5 0 GPM 60010110 BLFCO 3 GPM 60010137 85 DLFC 8 7 0 GPM 60010082 7 GPM 60010
10. c regeneration is set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household Normal regeneration time is 12 00 AM Manual Bypass In the case of emergency you can isolate your water filter from the water supply using the bypass valve located at the back of the control In normal operation the bypass is open with the on off knobs in line with the inlet and outlet pipes To isolate the filter simply rotate the knobs clockwise as indicated by the word BYPASS and arrow until they lock You can use your water related fixtures and appliances as the water supply is bypassing the filter However the water you use will be hard To resume water service open bypass valve by rotating the knobs counterclockwise i G SERVICE POSITION BYPASS POSITION System Configuration Suggested Filter Valve Configurat
11. ect the filter to the main water supply pipe BEFORE the water heater DO NOT RUN HOT WATER THROUGH THE FIL TER Temperature of water passing through the filter must be less than 100 deg F Do not install the filter in a place where it could freeze Damage caused by freez ing is not covered by the warranty Put the filter in a place water damage is least likely to occur if a leak develops The manufacturer will not repair or pay for wa Cold Water to House lt Hot Water lt to House ter damage A 120 volt electric outlet to plug the in cluded transformer into is needed within 6 feet of the filter The transformer has an attached 6 foot power cable Be sure the electric outlet and transformer are in an inside location to protect from wet weather If installing in an outside location you must take the steps necessary to assure the filter installation plumbing wiring etc are as well protected from the ele ments contamination vandalism etc as when installed indoors Keep the filter out of direct sunlight The sun s heat may soften and distort plastic parts Untreated Water to Outside Taps lt Water Meter Main Water Supply Optional Sediment Filter Water Heater Water Softener Whole House Water Filter Em N installation Instructions If your hot water tank is electric turn off the power to it to avoid damage to the element in the tank
12. ion Maintenance of your new water filter requires very little time or effort but it is essential Regular maintenance will ensure many years of efficient and trouble free operation 1 Periodically make sure your pump is performing satisfactorily to ensure sufficient water is available for backwashing the filter 2 Periodically test your raw and filtered water to ensure conditions are still the same for your original settings and that the unit is working they way it is intended to Water test ing is often the best way to determine when the filter media will require replacement 3 Periodically check that the drain line is clear and free from any obstructions Care of Your System To retain the attractive appearance of your new water filter clean occasionally with mild soap solution Do not use abrasive cleaners ammonia or solvents Never subject your sof tener to freezing or to temperatures above 1009 Replacing the Media Bed CLA Chloramine Filter under normal operating conditions the effective life of the filter media is approximately one to three years depending on the water quality after which taste and odor problems may return When this happens contact your dealer for a replace ment media bed Installation amp Replacement Filter Media Pak Check to ensure all media parts are received The first step in replacing the media bed is to shut off the water supply to the filter Then place the
13. ions stated herein without obligation to change previously manufactured products or to note the change Before Starting Installation Tools Pipe and Fittings Other Materials e Pliers Some codes may also allow PVC plastic Screwdriver pipe Teflon tape ALWAYS install the included bypass valve Razor knife or 3 shut off valves Bypass valves let you Two adjustable wrenches Additional tools may be required if modifi cation to home plumbing is required Plastic inlet and outlet fittings are included with the softener To maintain full valve flow 3 4 or 1 pipes to and from the sof tener fittings are recommended You should maintain the same or larger pipe size as the water supply pipe up to the softener inlet and outlet Use copper brass or PEX pipe and fittings turn off water to the softener for repairs if needed but still have water in the house pipes 5 8 OD drain line is needed for the valve drain A 10 length of hose is included with some models A length of 5 8 OD drain line tubing is needed for the brine tank over flow fitting optional Nugget or pellet water softener salt is needed to fill the cabinet or brine tank 5 Where To Install The Filter Place the filter tank as close as possible to the pressure tank well system or water meter city water Place the filter tank as close as possible to a floor drain or other acceptable drain point laundry tub sump standpipe etc Conn
14. lux for all sweat solder connections as required by state and federal codes Maximum allowable inlet water pressure is 125 psi If daytime pressure is over 80 psi night time pressure may exceed the maximum Use a pressure reducing valve to reduce the flow if necessary Softener resins may degrade in the pres ence of chlorine above 2 ppm If you have chlorine in excess of this amount you may experience reduced life of the resin In these conditions you may wish to consider purchasing a whole house car bon filter softener system with a chlorine reducing media WARNING Discard all unused parts and packaging material after installation Small parts remaining after the installation could be a choke hazard Specifications ecommended Flow Rates ackwash Flow Rate Filter Media Volume Cubic Feet 1 5 ft 2 0 ft 3 0ft 4 0 ft ilter Tank Size qty 2 8x44 9x48 10x54 12x52 ank Jacket Yes Yes Yes No hipping Weight 100 165 120 Ibs 155 Ibs 190 Ibs arbon Type Min 20 125 psi 4 0 3 5gpm 5 0 4 0gpm 7 5 10 0 gom 5 0 7 0 lumbing Connections lectrical Requirements Water Temperature Water Pressure e Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance e The manufacturer reserves the right to make product improvements which may deviate from the specifications and descript
15. n the valve will finish regenera tion from the point it is at once power is restored If the valve misses a scheduled regen eration due to a power failure it will queue a regeneration at the next regeneration time once power is restored Main Display The main display page will pause on the Date and Time page for 5 seconds Then it will continually scroll through all of the system diagnostic display pages Depending on the Valve Type some pages will not be displayed To manually scroll through the diagnostics press the down or up key To reset the TOTAL REGENS TOTAL GALLONS OVER RUN TO TAL or PEAK flow rates press and hold the MENU until the value changes to zero PARAMETER DESCRIPTION JULY 17 2012 Month Day Year Time 8 30PM TOTAL 1 500 GAL REMAIN 1 200 GAL The total amount is the system capacity when fully regenerated The remaining is the capacity left in the system LAST REGEN The date of the last regeneration 9 24 12 TOTALREGENS The total number of regenerations 10 TOTALGALLONS The total amount of gallons treated by the system 001590 GAL TOTAL 4 DAYS The number of days remaining before regeneration This option is only in filter mode REMAIN 3 DAYS OVER RUN TOTAL The total amount of water that has exceeded the system capacity over the last 4 0000 GAL regenerations When remaining goes to zero the gallons used will be added to over run total CURRENT 1 5 The current
16. op of the tank Finally place the control valve on the tank and on to the distributor tube Tighten the control valve on to the tank Connect or reconnect the inlet and outlet and drain The control valve should be in the backwash position Slowly open the inlet valve wa ter supply and slowly fill the filter tank until water appears at the open drain line Return the control to the service position and shut the inlet off for approximately one hour to allow the media to soak in the water After one hour turn inlet water on slowly and place the control into the backwash position and plug the unit s electrical cord into a constant power source Let the unit continue through its regeneration cycle automatically The regeneration is necessary so all media fines are backwashed down the drain to ensure clean filtered water 13 Replacing Drain Line Flow Control DLFC 1 Remove the red clip that secures the drain line elbow 2 Remove the BLFC washer from the elbow fitting 3 Reassemble using the reverse procedure Main Repair Parts REPLACEMENT PARTS FILTER Part Description WG 0010052 POWER TRANSFORMER 120V 12V 0010002 BYPASS METER 0010063 485 UP DOWN FLOW FILTER VALVE C 0010048 TOP CONE 5020041 5020042 5020043 5010058 5030007 1465 TANK 300 0010005 DISTRIBUTOR 1X54 F 14 Main Repair Parts IM KINO jl REPLACEMENT PARTS TWIN TANK 60010052 POWER TRANSFORME
17. or brine tank to any original equipment purchaser in possession of a tank that fails provided that the water conditioner is at all times operated in accordance with specifications and not subject to freezing General Provisions Novo Water Conditioning Products assumes no responsibility for consequential damage la bour or expense incurred as a result of a defect or for failure to meet the terms of these guarantees because of circumstances beyond its control Novo Water Conditioning is a Division of Canature North America Inc
18. plied to the control the screen will display INITIALIZING WAIT PLEASE while it finds the service position Start an Immediate Manual Regeneration The valve will immediately start moving to the BACKWASH position Open the inlet on the bypass valve slowly and allow water to enter the unit Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3 4 minutes or until all media fines are washed out of the softener indicated by clear water in the drain hose Press any button to advance to the RINSE position Check the drain line flow Allow the water to run for 3 4 minutes or until the water is clear The valve will automatically advance to the SERVICE position after the RINSE cycle is complete Open the outlet valve on the bypass then open the nearest treated water fau cet and allow the water to run until clear close the tap and replace the faucet screen Program time date and number of days between regenerations into controller using Programming Instructions 8 Backwash Frequency The table below can be used to help deter mine the frequency of regeneration for Multi To prevent bacterial build up in the media Media and Taste amp Odour filters Use this ta activated carbon filters should not exceed 6 ble as a guide since individual circumstances days between backwashes will require more or less frequent regenera tions This can be adjusted by the home To set a
19. unit into the backwash position to release any pressure in the lines At this point you must disconnect the plumbing from the inlet and outlet Then unscrew the control valve from the fibreglass tank Once this has been done remove the distributor tube Then you can remove the filter media and two types of gravel from the tank The quickest way to do this is by simply tipping the tank upside down into a large drum or pail The tank must be rinsed out completely and have no media or gravel left in it at all 12 Loading the Media Place the distributor tube back down the center of the tank NOTE the top of this tube should be plugged with a rag or cork to prevent media from entering Pour the bag of coarse gravel into the tank and then pour the bag of fine gravel into the tank It is important that the distributor tube is not moved or pulled out as it is not possible to put it down to the bottom of the tank once gravel or media are in the tank Finally pour the larger bag s of media into the tank in the following order Multimedia Filters 1 Coarse gravel 1 2 x 1 4 4 Fine garnet 30 x 40 2 Fine gravel 1 8 x 1 16 5 Fine filter sand 45 x 55 3 Coarse gravel 8 x 12 6 Anthrafilt ACF Carbon Filters Neutralizing Filters 1 Coarse gravel 1 Coarse gravel 4 Mag Oxide 2 Fine gravel 2 Fine gravel 3 Carbon 3 Once this is done the rag or cork should be removed from the distributor tube Clean off the t
20. up in line feeding unit Clean pipes 2 Iron build up inside valve or tank Clean control and add resin cleaner to clean bed Increase regeneration frequency 3 Inlet of control plugged due to foreign Remove piston and clean control valve material D Filter media in drain line 1 Air in water system Check well system for proper air eliminator control 2 Incorrect drain line flow control DLFC Check for proper flow rate button E Valve continuously cycles 1 Defective position sensor PCB Replace faulty parts F Flow to drain continuously 1 Valve settings incorrect Check valve settings 2 Foreign material in control valve Clean control 3 Internal leak Replace seals spacers and piston assembly 21 Warranty Novo Water Conditioning Products warrants that your new water conditioner is built of quality material and workmanship When properly installed and maintained it will give years of trouble free service Seven Year Complete Parts Guarantee Novo Water Conditioning Products will replace any part which fails within 84 months from date of manufacture as indicated by the serial number provided the failure is due to a defect in material or workmanship The only exception shall be when proof of purchase or installation is provided and then the warranty period shall be from the date thereof Life Time Warranty on Mineral Tanks and Brine Tanks Novo Water Conditioning Products will provide a replacement mineral tank
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