Voicemail User Guide From your office phone: From outside the office:
Contents
1. HOW TO ACCESS CALLXPRESS From My Phone Press Key 1 University of Toronto Press MSG Key when Message CallXpress Indicator is on Voicemail User Guide Enter your Security Code HOW TO ACCESS CX From Another Phone Press Line or Pickup Receiver CX Access Number Inside the office 81700 with a Mailbox Dial Ser CX Access Number Outside the office 416 978 1700 Press Press LOGIN Enter your Mailbox Number Enter your Security Code From Another Phone Press Line or Pickup Receiver without a Mailbox Dial 81700 Press Press Enter your Mailbox Number From your office phone Enter your Security Code 1 Dial the CX access number 81700 NOTE For first time login enter the default password 1111 From Out of the Office Dial 416 978 1700 Press Enter your Mailbox Number Enter your Security Code From outside the office 1 Dial the CX access number shown above 2 Press the sign when CX answers 3 Enter your mailbox number 4 Enter your security code NOTE For first time login enter the default sc 1111 ROOM FOR YOUR NOTES As a new user CallXpress will walk you through a tutorial to set up the following CREATE A NEW PASSWORD NOTE Trivial security codes pose a danger to the system from hackers i e 1234 4321 using your extension RECORD YOUR NAME GREETING RECORD YOUR PERSONAL GREETING REVIEW MESSAGES MESSAGING OPTIONS 1 Press 11 to listen to new me2. other user s extension and roll into their voice mail you can Delivery options are press keys 1 9 to bypass their personal greeting 1 Restrict message forwarding 2 Urgent If you begin a recording such as a message or personal greeting and decide 3 Request a Receipt you do not want to record after all press the key to cancel 4 Future Delivery Skip to End of the Message and Delete 3 3 7 From within mailbox to get to auto attendant press 5 to restart from Main Menu
3. ssages and 12 for all messages 2 Press 15 to listen to saved messages 1 Press 4 for Phone Manager User Options e While listening options are 2 Press 2 for Messaging Options 1 Rewind 5 secs 11 Rewind to beginning 2 Record a Name for a Sponsored Mailbox 2 Pause Resume 3 Change a Personal Distribution List 3 Advance 5 secs 33 Advance to end 4 Change Message Forwarding 4 Slower 5 Change Message Envelope Settings 5 Envelope 6 Faster 8 Decrease Volume Go to saved messages 1 Press 44 or 4132 to record your Personal Greeting 2 Press 46 or 4133 to record your Out of Office Greeting 3 Press 415 to record your Name Greeting e After listening options are Eel Review CHANGE SECURITY CODE 5 Envelope Information 6 Forward Message gt Record comment and press gt Enter mailbox number and press 1 Press 414 to change your security code 7 Erase EXIT MAILBOX 8 Reply 9 Save 1 To initiate an exit from within your mailbox press Skip mark as read Go to saved messages TRANSFER CALL DIRECTLY TO VOICEMAIL 1 Press transfer 2 Dial the CX access number 81700 3 Enter mailbox number and press 1 Press 2 to Record and Send a New Message 4 Release the call and complete the transfer 2 At the tone record your message and press 3 Enter desired mailbox address and press 4 Enter an additional address if desired and press When you call an
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