Mobile Android App User Guide
Contents
1. monitoring station On some security systems after you cancel an alarm the alarm remains in the security system s memory as areminder that the alarm occurred This is referred to as an uncleared alarm NAGA L 1 Pa A m ed da P J A AA le O a H Al D fF Mobile Android AD D User Guide F TI i Security oe Emily Daniels Home Disarmed Uncleared Alarm At Home Arm If you have an uncleared alarm before performing other security panel functions you must specifically clear the uncleared alarm by tapping Clear Alarm bs E SHIFT SHiFT enables total home automation at the touch of a button providing greater security control and energy savings You perform a single action select a new mode and lights thermostats and locks transform into pre determined states The user definable modes enable schedules and automations to perform actions with respect to your security system s arm state scheduled times sensor status system events and more Note SHIFT is only available for non cellular based systems Using SHIFT you can set up custom modes for the ultimate amount of control For example when leaving On vacation simply select the On Vacation mode after you arm your system and the following actions can occur automatically J Change the thermostat schedule to an energy efficient schedule Turn off all lights and lock all doors Enable a schedule that randomly turns on certain lights between 7pm and 10pm LJ LJ J Ca2. whenever you sign in from the same Android device you do not have to select a server The Sign In screen appears mma 8 30PM for Android Username Password Unauthorized use of this site is prohibited and may be subject to civil and criminal prosecution Note Yourscreens might look somewhat different from the examples in this document but the basic elements are the same Enter the same username and password you use to access the web portal from your computer Note Your username and password are case sensitive Caps lock is off by default After your first sign in your Android device remembers your username If you forget your password usea web browser to access the web portal and click Forgot your username or password on the Sign In screen You have the option to select the Keep me signed in check box This will keep your session active for an extended period of time until you either manually sign out or the indicated number of hours has elapsed When you are done tap Sign In The launching screen displays a progress bar while your Android device connects to the server The Security screen appears See Security on page 5 for more information Failed Sign In Attempts If you attempt to sign in unsuccessfully several times in a row the app blocks you from signing in for a period of time Even a valid username and password combination fails at that point This is a security measure designed to deter unauthoriz
3. not match the code programmed in security system directly from a the security panel This can happen if security system keypad This the master access code has been ensures that the code is valid changed on the security panel but the value stored for remote access has not been updated to the new code Use a web browser to sign into the web portal as the site owner user then click the System tab Click Security Panel then change the Security Panel Master Code to the code that was just successfully used to arm and disarm the security system The Mobile Android App has You may not have the latest version Check that you have the latest intermittent problems ofthe app version of the app from the Android Market If not down load and installthe newest ver sion Other unknown causes If problems continue delete the app completely and then reinstall it from the Android Market 28 Index A SIE APA oak eu Ee cesses EE OG arming security panel EN NEEN EN e DE SR SE SESSE DE B bypassing sensors UI C GE 0 LE 12 AANGE ER OE N aeons NEE EN OE ENE capturing video clips 17 changing BEER es EE Re De DA De DNA NAN oa eed clips video capturing 18 222 221 eee 22 controls video 22 ge ee AE N OE nnna D disarming security panel 9 11 ege EES SE EES EES EE A dee F failed sign in attempts Je forgot password A se ESE ER RS cased ee Se username 2 EERS EERS SR RE DEE DE RE et e SEEE G gray icon systemi ICON RE EE a GO
4. screen you can view the mode that is currently active and you can switch to another mode To switch modes select the desired mode button The Security screen appears and the selected mode becomes active Note Ifyou change the mode during an exit delay immediately after arming the security system the mode will not become active until the exit delay is complete 16 Cameras The first time you tap Cameras on the tab bar the Cameras list screen appears EF Cameras ight re Cameras Back Door Camera Front Door Camera The Cameras list screen shows all of the cameras installed at your site On this screen you can J Tap Live next to any camera to display live video from that camera Pictures and video clips can also be captured from the camera s live video screen See Viewing Live Video on page 17 and Taking Pictures and Capturing Video Clips on page 18 for more information Tap the name of any camera to view thumbnails of the pictures and video clips captured by that camera See Viewing Pictures and Video Clips on page 20 for more information Viewing Live Video When you tap Live next to a camera on the Cameras list screen the app displays the name of the selected camera live streaming video from that camera and a capture button to capture a video clip or take a picture MEN Mobile Android App User Guide If you want to take a picture or capture a video clip with the displayed camera ta
5. 2 11 Alarms 12 ET EE OE EE TE ORE EN EL ein oe See eee EN OE N VET OE N 15 Switching Mode 15 A EG AE EE GO ei n DE PA 17 Viewing Live Video EES a 17 Taking Pictures and Capturing Video Clips 2 000 0aaaaaaaaa aaao aaa aaa 22a a aaah aa LLa a LLa a aLaaa aLaaa 18 Viewing Pictures and Video Cp 20 POS a er a a a e a 21 fe ole AA OE 22 Krut EE OE IE EE ER EO EE ER OE N ETE se OR OT ee ET OE EE OE 24 Thermostats EE a 25 Door LOCKS seggt and AER ANN SE RE ENNEN kab Ge EE DR Ke Ee EE EE RA EDE kaba DEN Ee ENEE A SES E 27 Troubleshooting 28 CON APE OE N EE GE RE N EG N Oe EE EE EE ON N EE SHAN 29 eee n A j of F j o j paa o d emm Leo BO A em em 12 em o sl d em tem f em em Ae f P sad I V AS J AS I IS 4 GU L J U s i Si W4 UI JD CU NGI U IUG C j C C Preface About This Guide This document provides information about the services and functions available with the Mobile Android App referred to simply as the app in the remainder of this document and how to access them Audience This guide is intended for people who want to use their Android phone to access remote interactive services for their home or business Typographic Conventions This document uses the following typographic conventions to help you locate and identify information Italic text Identifies new terms emphasis and book titles Bold text Identifies button names and other items that you can click or touch in the graphic
6. Mobile Android App User Guide Copyright 2012 iControl Networks Inc All rights reserved No reproduction in whole or in part without prior written approval iControl Networks iControl and iControl logo design are pending trademarks of iControl Networks All other trademarks are the property of their respective owners Information contained herein is subject to change without notice The only warranties for iControl products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty iControl Networks shall not be liable for technical or editorial errors or omissions contained herein All rights reserved Document Number 13004 25 5 0 0 1 3 2013 Contents Preface IV About This Guide IV PUCCIO ee NG KA ee ek ee EE EE IV Typographic Conventions iii IV Overview of the App LDL LLALL DALLAL LLALLA LaL annaa 1 Signing IN EE OE N r OE N ee nod EE AEA 1 Failed Sign In Attempts li 2 IS es ae ests asta ee eee eae eee we ee oe ee eee EE DiE 3 SIS OU goes N ee eee eet ee ONE ES NE N EE EE ON ON 3 Navigation iii did diedd dede cececcccecececececcecececc 4 EE 5 SV SPO EO eise ee ae ee Eh 5 SINS OS asse se ee See ee AA AN BG ANG EE se dee E eee De nebesen cee neeumeee 6 gie geles EE EO N oreo se cee sees cee N OE 8 Notable Events 0 9 Arming and Disarming Your System 2222222 9 Bypassing Open Sensors When Arming
7. N EE e green icon SOLE J oetara a a a H history notable events 9 oaaao naaa aaan nannnnnn Internet connection le nie EO EE N NE EE OE EE N live video viewing Li N navigation 4 RR EN N EE EO MO EER O OVC VIC AA AA P password o AS so ERA Ee ee be EE pictures EC E EE OE EE DR ER OG OE viewing 17 20 PAA R red icon S security panel arming disarming 9 BC COIN ee sensors bypassing LL nnan reuke ide deta EE Ehe CN EENS E et dE ER EE EE De n N oa od WE EE SIGNING APP faled PAA PAPA SIEHIKE OU A E EE T E site changing EE status ee EE AE RE EE OE RE EA N 0NYE ne ds OE OE OE EE EN EO OE EER system tab ef OE N OO EE N N Ad MEN Mobile Android App User Guide thermostats adjusting 25 EE EE EE thumbnails 17 20 2 2 1 2 troubleshooting 28 U users username forgot 2 V video clips capturing ess EES Coes Ge N EE viewing 17 20 SEE EES ESE EE GE SE ee eee eee controls 22 yellow icon Status J ck aioe oe DS GE ED Se GE Z Z Wave devices 24 25 ee 30
8. Security screen also contains a SHIFT button that allows you to change the behavior of your connected home or business automation devices based on modes for example At Home or Be Right Back Depending on your system s configuration you might not see the SHIFT button See SHIFT on page 15 for details about switching modes System Icon The system icon appears on the Security screen It is a graphical representation of the overall status of your system In addition to the icon text below it provides additional details The system icon s color indicates its state ID The security system is disarmed O The security system is armed either all sensors or doors and windows only An alarm state that requires immediate attention di Remote access is currently unavailable Smaller symbols appear on the green or red system icons when there is more information to report A red diamond indicates a sensor problem i A yellow circle indicates that doors or windows are open Anumber appears in the yellow circle to indicate the number of open sensors Sometimes both a red diamond and a yellow circle appear indicating both a problem with a sen sor and an open door or window Waves form around the shield to indicate that motion is detected You can tap the system icon to display the Sensors screen See Sensors on page 6 for more information Sensors When you tap the
9. al user interface or press on a computer keyboard Note Notes provide extra information about a topic that is good to know but not essential to the process CAUTION Cautions draw your attention to actions that could compromise the security of your system or result in the loss of data Overview of the App The Mobile Android App allows you to access a core set of remote monitoring and security system functions The app is designed to be easy to use so it contains only the essential functionality available in the web portal For more extensive functionality refer to the web portal and its online help system This app adheres to the Android human interface guidelines for a productivity app so you should feel comfortable using it right away Each time you sign in to the app your Android device synchronizes with your site downloads any pictures or video clips that were captured since you last signed in and updates all sensor and other device histories Signing In To launch the app tap the application icon on the home screen of your Android device Note This app requires your Android device to be connected to the Internet If you have never set up the Wi Fi connection for your device refer to the documentation for your Android device The first time you sign in to the app a server selection screen appears Select the server specified by your service provider Your selection becomes the default server for your account In the future
10. because remote access to the security system is currently unavailable The text next to each icon provides more information about the device s status Sensor History When you tap a sensor listed on the Sensors screen the sensor s history screen appears Security L Back Ere Dole Ml Today 10 14 AM Today 10 14 AM Open Today 9 57 AM Closed Today 9 55 AM Open Today 9 49 AM Closed Today 9 48 AM Open Today 9 25 AM Closed Today 9 24 AM Open 9 16 2 59 AM Closed 9 16 2 58 AM Open The sensor s history screen displays the name of the selected sensor and a list of its recent activity such as opened or closed for doors and motion events for motion sensors Swipe up or down to scroll through the sensor history events Notable Events Tapi on the Sensors screen to display the Notable Events screen This screen shows important recent security system activity such as arming disarming trouble and alarm events Swipe up or down to scroll through the Notable Events Today 10 01 AM Armed All Today 10 01 AM Disarmed Armed Doors Yesterday 11 14 PM and Windows Yesterday 11 14 PM Armed All Yesterday 9 19 PM Disarmed Yesterday 9 19 PM Armed All Yesterday 8 52 PM Disarmed Security Panel Yesterday 8 52PM Trouble Cleared Yesterday 9 45 AM Disarmed Tap Back on the Notable Events screen to return to the Sensors screen Arming and Disarming Your System You can arm and disarm your security system from the Secu
11. ed users from guessing your username and password If your account is locked due to too many failed sign in attempts you will need to wait 15 30 minutes before trying again Note The maximum number of failed sign in attempts and the time you must wait before signing in again depend on your system configuration Settings The Settings button Ee appears at the top of each of the main screens When you tap Ee the Settings screen appears FU M1 E 8 30 FM Emily Daniel s Home Mom s Home About Copyright 2004 2012 iControl Networks Inc All Rights Reserved On the Settings screen if you have access to more than one site all of the sites you can access are listed with a green button next to the site you are currently viewing To select a different site tap the name of the site You return to the home screen for the new site This screen also includes a Sign Out button and identifies the version of the Android software When finished tap Done to return to the previous screen Signing Out It is not necessary to explicitly sign out of the app The app automatically signs you out after a period of inactivity However to explicitly sign out of the app press the Menu button on your Android device to display a row of buttons at the bottom of the app and then tap Signout Alternatively you can sign out by tapping the Sign Out button in the Settings screen Note To keep your information secure use the Passcode Lock feature
12. nail for the new picture appears at the top of the list To capture a video clip 1 Tap Cameras on the tab bar 2 Tap Live next to the camera you want to use The live video screen appears 3 Tap the screen and from the overlay menu that appears tap Capture 19 MEN Mobile Android App User Guide Front Door Cam H02 1 Done Front Door Cam 8021 Capture Take picture Capture Vides Clip 4 Tap Capture Video Clip A message informs you that the video capture will begin shortly 5 To stop the video capture tap the screen and from the overlay menu that appears tap Done The live video screen appears 6 Tap the screen and from the overlay menu that appears tap Done Alternatively tap the Android device s back button The Cameras list screen appears 7 Tap on the camera name to view the camera s Thumbnails screen and then tap Clips The thumbnail for the new video clip appears at the top of the list Viewing Pictures and Video Clips When you tap the name of a camera on the Cameras list screen the Thumbnails screen appears This screen shows the name of the camera and thumbnails of the most recent pictures or video clips from that camera 20 d ENG Cameras Back Back Door Camera On this screen you can Tap Clips to see thumbnails of the most recent video clips taken by the camera I Tap Pictures to see thumbnails of the most recent pictures taken by the camera Swipe vertically up
13. o the past and you then select the Week time option the history graph does not use the current time to calculate what to display on the history graph Instead it displays seven days of data ending two days prior to the current time because you scrolled back two days Door Locks When you tap Locks on the tab bar the Door Locks screen appears 6 hod Front Door Lock Back Door Lock Basement Door Unlock The Door Locks screen shows all of the door locks installed at your site and the current state of each locked or unlocked The icon to the left of the name also indicates the state You can use this screen to remotely lock or unlock any door Simply tap Lock or Unlock to change the setting of any door on the list Note Although it is convenient to lock a door from your Android device when you are in another part of the house for your security use caution when unlocking a door remotely Troubleshooting FE Troubleshooting The following table lists some common issues and their resolutions Symptoms Reasons Resolutions The Mobile Android App does Although you are on a Wi Fi network Check another app such as not launch or sign in fails you might not be connected to the Weather to be sure you are Internet connected to the Internet Arming or disarming from the The security panel master access Using the master access code Mobile Android App fails code stored for remote access may arm and then disarm the
14. of your Android device If your Android device goes to sleep while running the app you can remain signed in When you wake up your phone the screen might display a reconnecting message while it reconnects to the server to update the data on the current screen Pe Mobile Android App User Guide Navigation You navigate through the app using the tab bar that appears at the top of the main screens of the app SC security Refer to the following sections for more information about each area Q Security on page 5 Cameras on page 17 Lights on page 24 Thermostats on page 25 D DU O D Door Locks on page 27 Security The Security screen provides information about the status of your security system At the top of the screen it identifies the name of the site The last sign in date and time also appears the first time you view this screen after signing in In the center it displays the system icon which is a graphical representation of the current security system state and any sensor information that you should know about See System Icon on page 5 for details about each variation of the system icon Below the system icon is a text description of the security system state Se OH Emily Daniels Home Disarmed All Quiet Be Right Back Arm From the Security screen you can arm or disarm your security system See Arming and Disarming Your System on page 9 for details about arming and disarming The
15. on to the left of the name also indicates the state Blue Night Light Dimmar Naghit L t On the Lights list screen you can Tap Turn On to turn on any light Tap Turn Off to turn off any light Drag the brightness slider control right or left to change the brightness level of any light with a dimmer switch Slide the control toward the left to dim the light slide the control toward the right to brighten the light The brightness value appears below the Turn On Turn Off button When you turn off a light with a dimmer and then tap Turn On to turn it on again the brightness level returns to its previous brightness level Note There may be some delay before you see the light change Thermostats When you tap Thermostats on the tab bar the Thermostats list screen appears Thermostat Cool to Heat to Fan Mode The Thermostats list page displays details for all of the thermostats installed at your site showing the current temperature at each thermostat s location and control buttons If you have more than one thermostat swipe up or down to scroll the screen and see the other thermostats On the Thermostats screen for any thermostat you can tap EI 1 Next to Cool to to change its setting The air conditioner turns on if the temperature rises above the cool to setting J Next to Heat to to change its setting The heater turns on if the temperature falls below the heat to setting 1 Next to Mode
16. or down to view older or newer thumbnails I Tap Back to return to the Cameras list screen Tap any thumbnail for a full size view of that picture or video clip Pictures When viewing picture thumbnails tap any thumbnail to see a full size view of that picture Ma Mobile Android App User Guide va bi 8 30 PM Front Door Camera 7 26am 8 24 The picture screen displays the name of the camera and the date and time the picture was taken Tap on the screen or tap the Android device s back button to return to the thumbnails screen Video Clips When viewing video clip thumbnails tap any thumbnail to see a full size view of that video clip The clip starts playing automatically When it completes it returns to the thumbnails screen While the video clip is playing you can tap the screen to display the video controls The controls are 22 Cameras Pe Atimeline bar that you can drag to the left or right to move backward or forward in the video Tap oi pause the video A play button 5 appears Tap to restart the video Tap Ed restart the video from the beginning Tap Ed go to the end of the video Note The actual controls that you see and how they look are determined by your mobile device 23 Lights When you tap Lights on the tab bar the Lights list screen appears The Lights list screen shows all of the switches installed at your site and the current state of each on or off The ic
17. p the screen and from the overlay menu that appears tap Capture Then tap Capture Video Clip or Take Picture See Taking Pictures and Capturing Video Clips on page 18 for more information To conclude the video clip or picture capture click on the screen and from the overlay menu that appears tap Done Rotating your Android device to landscape orientation will provide a larger live video view although the Capture Video Clip and Take Picture buttons are not available in this view To exit live video when your Android device is in portrait orientation tap Back Taking Pictures and Capturing Video Clips You can take pictures or capture video clips from the live video screen on your Android device To take a picture 1 Tap Cameras on the tab bar 2 Tap Live next to the camera you want to use The live video screen appears 3 Tap the screen and from the overlay menu that appears tap Capture 18 Cameras fp Front Door Cam H02 1 Done Front Door Cam 8021 Capture Take picture wm Capture Vides Clip 4 Tap Take Picture A message informs you that the picture will be taken shortly The camera takes the picture and returns you to the live video screen 5 Tap the screen and from the overlay menu that appears tap Done Alternatively tap the Android device s back button The Cameras list screen appears 6 Tap on the camera name to view the camera s Thumbnails screen and then tap Pictures The thumb
18. pture video clips from all cameras if motion is detected LJ Send an alert when the system is disarmed to ensure that your pet sitter is caring for the family pet Upon returning home you disarm the system and change the mode to At Home Your system reverts back to the pre defined settings and schedules associated with the selected mode Alternatively you can use the mobile application to change the mode on your way back from the airport to get your home ready for your arrival without compromising your home s security Switching Modes When you select the SHIFT button on the Security screen the mode selection screen appears Until you select the SHIFT button and acknowledge the welcome message the button is labeled SHIFT Thereafter the currently active mode s name appears on the button The SHIFT button allows you to change the behavior of your home or business automation devices based on modes for example At Home or Be Right Back Note SHiFT uses alerts automations and schedules to customize the behavior of your home using installed sensors cameras and Z Wave devices When a particular mode is active it determines which alerts automations or schedules are active and can occur For more information about using modes refer to About SHIFT in the online help for the web portal MEN Mobile Android App User Guide At Home Out for the Day Asleep Be Right Back Vacation Workday WelcomeHome Nanny On this
19. rity screen Tap Security on the tab bar from anywhere in the app to display the Security screen Note The wording of the arming options differs depending on the security panel you have installed To arm the system 1 On the Security screen tap Arm The arming options appear lr AL cl a Ze hr gam N e we N a NO Oe Fented ANN I Icor faalt lege lle ANAdroIA APP USCI J uide Be Right Back 2 Tap Arm Stay to arm perimeter sensors only or tap Arm Away to arm all perimeter and interior sensors A message informs you that the change will take effect shortly 3 At the end of the security system s exit countdown arming is complete Note Ifthe system fails to arm it could be because the security panel master access code stored for remote access does not match the code programmed in the security panel See Troubleshooting on page 28 for the steps required to resolve this situation To disarm the system 1 On the Security screen tap Disarm met O Security Cam ai Emily Daniels Home Armed Away All Quiet Be Right Back Disarm The Mobile Android App securely sends the master access code along with the disarm instruction to your security system It is as if you were there and entered the master access code yourself Bypassing Open Sensors When Arming If you attempt to arm the system when a sensor is not in a secure state such as when a door or window is open a message informs you of which sensor i
20. s open and gives you the option of bypassing that sensor and arming anyway 11 E Security Emily Daniels Home Basement Door 2 Open Cancel If you want to correct the problem such as closing an open window tap Cancel correct the problem and try again If you want to bypass the sensor and arm the system anyway tap Arm Anyway CAUTION When you bypass a sensor during arming that sensor no longer provides protection while the system is armed Using the example above if you tap Arm Anyway anyone can open or close the bypassed window while the system is armed without setting off an alarm Be cautious if you decide to use this feature because it essentially defeats the purpose of your security system Note The next time you disarm the system the bypass is canceled When you want to arm the system after that the system checks the previously bypassed sensor as usual Alarms If you have the app open when a security system alarm occurs an alarm notification dialog will appear no matter which screen you are on In addition to this notification the Security screen will show the alarm system icon and text indicating the type of alarm ENE Security Emily Daniels Home Armed Away BURGLARY ALARM Be Right Back Disarm To cancel the alarm and stop the security system s alarm sound tap the Disarm button CAUTION Canceling the alarm does not necessarily stop the alarm from being reported to the alarm
21. system icon on the Security screen the Sensors screen appears Front Door 1 Closed Basement Door 2 Closed Kitchen Motion 3 No Motion Hallway Motion 4 No Motion Smoke Detector 5 Okay Water Heater 6 Okay Carbon Monoxide 7 Okay This screen lists the sensors installed at your site and the current state of each You can tap the name of a sensor to display the recent activity history for that sensor See Sensor History on page 8 for more information Or Tap to display the Notable Events screen showing recent security system activity history See Notable Events on page 9 for more information If sensors are open or motion is detected those sensors appear at the top of the list with a yellow icon F Security Basement Door 2 Open Front Door 1 Closed Kitchen Motion 3 No Motion Hallway Motion 4 No Motion Smoke Detector 5 Okay Water Heater 6 Okay Carbon Monoxide 7 Okay The status icons that appear to the left of the sensors indicate the status of each sensor Icon Description A green circle indicates no sensor activity duiet status and no problems A yellow circle indicates sensor activity such as an open door or window or motion detected o A red diamond indicates an alarm or environmental sensor tripped that requires immediate attention or a device with a trouble or tamper condition a low battery or a device that is off line gt A gray diamond indicates an unknown state generally
22. to change its setting to Auto Heat Cool or Off The mode setting indicates whether your thermostat is controlling the heating cooling both Auto or is turned off Next to Fan Mode to change its setting to On to leave it always on or to Auto to turn it on auto matically when heating or cooling is active After you make the desired changes tap Set to save your changes A message appears informing you that the change will take effect in a few seconds By default the thermostat history graph is hidden To view the history graph tap the clock icon to the right of the Set button The thermostat history graph indicates the temperature fluctuations during the selected period of time The numbers on the right show the range of temperatures covered by the graph The default time option is Day which shows the last 24 hour s temperature fluctuations You can tap a different time option 1 Hour 4 Hours or Week to show temperature fluctuations for the last 60 minutes four hours or seven days respectively By default the time options use the current date and time to calculate the time period that appears in the history graph You can scroll from left to right to view earlier time periods When you scroll change the time period and then select a different time option the app uses the new time period to calculate what appears in the history graph For example if you look at the default last 24 hours of data and scroll back two days int
Download Pdf Manuals
Related Search