EWS V. 5.0 user guide -enww
Contents
1. i i ee OS LUS a hp embedded web server hp embedded web server user guide Copyright Hewlett Packard Company 2003 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained in this document or software is subject to change without notice EWS v 5 0 Edition 1 4 2003 Trademark Credits Java is a U S trademark of Sun Microsystems Inc Microsoft and Windows are U S registered trademarks of Microsoft Corp Netscape is a U S trademark of Netscape Communications Corporation ENWW ENWW Contents 1 Overview What is an embedded Web server 1 FCalUreS is soin Rd MN aad CUS ROMA bs 1 Additional features with a permanent storage device 2 HP Web Jetadmin and the HP Embedded Web Server 2 System requirements 2 Opening the HP Embedded Web Server 2 Navigating through the HP Embedded Web Server 3 2 Viewing Product Status from the Information Pages Device Status i pas mas dhe eee han eee Pod anes bane ewes 6 Configuration Page 7 Supplies Status sere ari cerre ani oe ns ee ae ee S 9 Event LOG anen pates wie sue pu tele ed egies A eae eae ta 10 Usage Page esis se wee ede eee Ree Ss bee2. 006006060600 Supplies Shows the percentage of life remaining for each supply Media Shows the status and configuration information for the input trays and output bins Capabilities Lists the accessories that are installed in the product 6 Viewing Product Status from the Information Pages ENWW Configuration Page Use the Configuration page to view current product settings help troubleshoot printer problems and verify the installation of optional accessories such as dual inline memory modules DIMMs or paper handling devices The following illustration and table describe how to use this page EWS ret 15 62 66 172 HP Color LaserJet XXXX Configuration Page Product Name HP Color LaserJet XXXX Printer Name EWS LaserJet XXXX Printer Model C9656 Printer Serial Nurnber MT 60261174 Firmware Datecode 20021217 04 009 0 Service ID 00000 Other Links PS Wait Time out 300 seconds 7 Page Count 10926 Boa support Color Page Count 9812 rder Supplies Product Support 3 PCL 20010402 PGLXL 20010402 POSTSGRIPT 20010402 DIMM Slot 1 Sid 1 16 MB Flash Side 2 0 MB SDRAM DIMM Slot 2 Sid 1 128 MB SDRAM Sid 2 Empty DIMM Slot 3 Side 1 128 MB SDRAM Side 2 Empty DIMM Slot 4 Empty DIMM Slot 5 Empty EIO1 HP JetDirect J6057A EIO2 Empty EIOS HP J60548 DISK Storage 946 MB Capacity CD EEE Total Memory 256 MB DWS 86 0 Automatic Resource Saving Enabled 7 Control Panel Lock NONE Control
3. table and procedure describe how to use this page The AutoSend page is only available for the HP LaserJet 2300 series printer ca LaserJet XXXX invent Information AutoSend Enable AutoSend The AutoSend feature is designed to enable your product to send device configuration information to Hewlett Packardon a regular basis This feature will be enabled if you have a relationship with HewlettPackard designed to provide you with services that include but are not limited to proactive cartridge replacement pay per page contracts support agreements and usage tracking Enabling AutoSend will periodically send your device configuration and supplies usage information to Hewlett Packard in the manner set out in the Hewlett Packard Online Privacy Statement Hewlett Packard respects the privacy of your product information a 4 sent by AutoSend will be treated Note To use AutoSend you must first configure your Email Server 2 I Enable AutoSend Sendevery 500 days 1 28 C weeks 14 C months 1 6 pages printed 50 0000 Apply Cancel Callout Area on the page Information or capability provided by the area 1 EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 2 Enable AutoSend Select this check box to enable the AutoSend feature Send every interval Select the interval at which you want the product to send the product co
4. Log page 10 Usage Page page 11 Device Information page 12 Control Panel page 13 Some products do not support all of these pages Device Status Use the Device Status page to view the current status of the product The following illustration and table describe how to use this page Q A Device Status Other Links Toners remaining hp instant support Black PrintCartidge 19 Cyan PrintCartidge 0 Magenta Print Cartridge 99 Yellow Print Cartridge 24 Order Supplies Product Support A U Image Transfer Hit 93 Image Fuser Hit 93 RS EE Supplies Details Ov Input Output Status Size Type Tray 1 ANY SIZE ANY Tray 2 11X17 PLAIN Tray3 LEGAL PLAIN Tray 4 OIT LETTER PLAIN STANDARD OUTPUT 0k N A N A Change Settings QE Printer Serial Number MT 60261174 Firmware Datecode 20021217 04 009 0 4 TRAY 4 600 Sheets 3 TRAY 3 S00 Sheets 2 TRAY 2 S00 Sheets 1 TRAY 1 100 Sheets z Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Device status Shows the product s status the same as what appears on the control panel display Control panel buttons Use these control panel buttons just as you would at the product To select which control panel buttons appear on this page go to the Security page on the Settings tab
5. Navigating through the HP Embedded to type a password when they open the Settings pages Password Set a password to control who can cancel jobs remotely or gain access to the Settings pages The username is already set as laserjet After the password has been set users are prompted Page Device Status page on the Information tab Display on Device Status Select the control panel buttons that you want to appear on the Enable Email Enable or disable outgoing or incoming e mail Note For some products you enable page and for other products you enable e mail on the Email page incoming and outgoing e mail on this Configure Email Settings Open the Email page in a new window 26 Configuring the Product from the Settings Pages ENWW Enabling outgoing e mail It is only necessary to enable outgoing e mail if you intend to use the Alerts or AutoSend feature Note After you enable outgoing e mail configure it by following the instructions in Email on page 18 e Select the Enable Outgoing Email check box and then click Apply to save the changes Enabling incoming e mail You should enable incoming e mail if you intend to request information pages from the product by using e mail messages For more information see Sending e mail commands to the product on page 23 Note After you enable incoming e mail configure it by following the instructions in Email on page 18
6. and other announcements and training and education opportunities Product Support 37 38 Using the Other Links as a resource ENWW ENWW Index A accessing embedded Web server 2 accessories verifying installed 7 alerts deleting destination lists 23 e mailing information pages 23 features 2 20 incoming e mail configuration 19 27 outgoing mail configuration 19 27 asset number 12 AutoSend 25 B browser required 2 buttons control panel 6 C cartridge ordering 28 36 status 9 usage information 11 Configuration menu 16 Configuration page 7 Configure Device page 16 consumables See supplies contact person 29 control panel buttons 6 menus 16 Control Panel page 13 counts page 11 customer support instant 28 36 product 37 D destination lists defined 20 deleting 23 Device Information page 12 29 Device Status page 6 Digital Sending pages 32 DIMMs verifying installed 7 E Edit Other Links page 35 e mail alerts 20 incoming configuring 19 27 information pages 23 outgoing configuring 19 27 e mail support 37 embedded Web server defined 1 error messages 10 Event Log 10 F FAQs 37 features 1 firewalls 2 flash disks features available with 2 G Go button 26 group product management 2 H hard disks features available with 2 help instant support 28 36 product support 37 hp instant support 28 36 HP Jetdirect Print Server Administrator s Guide 34 HP Web Jetadmin 2 l incoming e m
7. facilitates your online ordering of supplies from a reseller of your choice The supplies that you need are preselected You can change quantities or select additional items Your items are added to the shopping cart ready for checkout ensuring that the correct supplies are ordered through your selected reseller 36 Using the Other Links as a resource ENWW Product Support ENWW The Product Support link connects you to a Web page that brings together a comprehensive menu of support resources that business people need From this Web page you can accomplish these tasks and more Find a list of HP products at one site desktops workstations servers storage devices printer scanners digital imaging and mobile devices Obtain technical support Solve a problem find information to set up install and configure your product discover and use a product maintain your product upgrade and migrate your product software and driver and recycle products or dispose of them correctly Gain access to self solve resources such as FAQs user documentation features and specifications and product compatibility information Collaborate with HP and with your peers through discussion groups e mail support and phone support Use task based navigation to identify the task area that you want to work on and quickly discover related topics and tools In addition you can find these features hot topics a subscription center product rebate offers
8. information pertains to HP LaserJet printers HP color LaserJet printers and HP LaserJet MFPs unless otherwise noted For specific information about what features your printer or MFP supports see the documentation that came with your product Features You can use the HP Embedded Web Server to view product and network status and to manage printing functions from your computer rather than at the product control panel With the HP Embedded Web Server you can do these tasks e View control panel messages and product status information e Determine the remaining life for all supplies e Use the Order Supplies link to connect to a Web page that facilitates online ordering of supplies from a reseller of your choice e Gain access to the product s technical support page e Gain access to specific support for recent product events e View and change tray configurations e View and change product configuration e View and print information pages such as the Configuration page e Receive alerts about product events such as when the product is low on supplies through e mail e Add or customize links to other websites e Select the language in which to display the embedded Web server pages View and change network configuration What is an embedded Web server 1 Additional features with a permanent storage device If you have a permanent storage device installed in your product such as a hard disk or flash disk you can view
9. job information and error events Note Click the Help button for more information about the Digital Sending pages 32 Configuring the Product from the Settings Pages ENWW Managing Network Operation from the Networking Pages Overview Use the Networking pages to configure and manage your printer on your network The appearance and features of the Networking pages will differ depending on the model and version of your HP Jetdirect print server The following screen is similar to what you might see when you click Networking From the left navigational bar click the Networking menu for the page that you want to view h EWS5 15 62 66 172 invent hp color LaserJet XXXX Information Settings Network Settings Network Settings J TCP IP IPX SPX AppleTalk DLC LLC SNMP IP Configuration Method Manual Manual Note A change in IP Address will result in loss of connectivity to the browser Host Name jewss o IP Address fise266172 Subnet Mask i Default Gateway fi Domain Name O Other Links Primary WINS Server D Hx Support Secondary WINS Server HP Home Syslog Server D Syslog Maximum Messages Fo Syslog Priority Fr Idle Timeout 270 Seconds TTL SLP Moo System Contact LOSS O System Location LPD Banner Page Enable z Apply Cancel Callout Area on page Information or capability provided by area on page EWS tabs and menus For more information see Navigating thro
10. set up and retain additional information e Alerts Set up four different destination lists with up to 20 recipients on each of the four lists Without the permanent storage device you can send alerts to only two e mail addresses e Other Links Add up to five additional links to the websites of your choice Without the extra storage you can add one additional link A hard disk might have come with your product depending on your product model If your product does not have a hard disk you can order one For more information see the user guide that came with your product or go to hitip www hp com go buy hp within the United States or http Awww hp com country us eng othercountriesbuy htm HP Web Jetadmin and the HP Embedded Web Server HP s Web Jetadmin is a Web based system management tool that you can use with a Web browser The HP Embedded Web Server and Web Jetadmin work together to meet all of your product management needs You can install and manage networked devices effectively Network administrators can manage networked devices remotely from practically anywhere The HP Embedded Web Server provides a simple easy to use solution for one to one product management in environments that have a limited number of products However environments that have several products might want to use HP Web Jetadmin for group product management With HP Web Jetadmin you can discover manage and configure multiple devices sim
11. 15 Incoming Mail Set incoming mail values to enable remote requests and commands to be sent to the device POPS Server Username EWS2 Password p Cancel Apply O Set Securit Other Links hp instant support Order Supplies Product Support Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Outgoing Email Configure outgoing e mail if you intend to use the Alerts or AutoSend features For more information see Using the Alerts page with a product on page 21 Device Email Address This is the product s e mail address that appears in product alerts This is not the e mail address that you want to use when sending commands to the product See Sending e mail commands to the product on page 23 Incoming Email Configure incoming e mail if you intend to request information pages from the product by using e mail messages For more information see Sending e mail commands to the product on page 23 Set Security Open the Security page in a new window OO 18 Configuring the Product from the Settings Pages ENWW Note ENWW Configuring outgoing e mail It is only necessary to configure outgoing e mail if you intend to use the Alerts or AutoSend feature 1 Gather the following information Your organization s network or
12. Contact Person Device Information IP Address 15 62 66 172 Product Name HP Color LaserJet XXXX Other Links Printer Model C96564 hp instant support Printer Serial Number MT 60261174 Order Supplies Product Support 12 Viewing Product Status from the Information Pages ENWW Control Panel For products that have a control panel the Control Panel page shows the product control panel display as if you were standing at the product Because this view shows the product status it can help you troubleshoot problems with the product CA invent Control Panel Control Panel pere l Order Supplies Product Support ENWW Control Panel 13 14 Viewing Product Status from the Information Pages ENWW Configuring the Product from the Settings Pages Use the pages on the Settings tab to configure the product from your computer The following are the Settings pages Configure Device page 16 Email page 18 Alerts page 20 AutoSend page 25 Security page 26 Other Links page 28 Device Information page 29 Language page 30 Time Services page 31 Digital Sending page 32 Note Some products do not support all of these pages ENWW 15 Configure Device You can use the Configure Device page to print information product pages and configure the product remotely The following illustration table and example procedure describe how to use this page The following example shows the Information
13. PE B5 0 0 7 o 14 0 0 CUSTOM 10 10 o 20 10 0 DPOSTCARD IS 0 10 D 20 0 0 AS o 0 5 o 10 0 0 8k 0 17 D 34 0 0 164 o os D 16 0 0 EXECUTIVEWIS 0 1 1 0 22 00 LETTER ROTATED o 10 0 20 0 0 A4 ROTATED 0 1 0 0 20 00 B5 150 o 10 D 20 0 0 TOTAL PRINTER USAGE 11528 9 Black Coverage 3 886 Cyan Coverage 7 761 Magenta Coverage 6 381 Yellow Coverage 7 229 Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Usage Totals equivalent Indicates the types of pages that have been printed the number of single sided pages that have been printed the number of duplexed pages that have been printed and the total number of pages that have been printed Coverage Indicates the amount of toner used on a page ENWW Usage Page 11 Device Information The Device Information page shows the device description asset number company name and contact person and the printer s IP address model number and serial number Note The printer name asset number company name and contact person that appear on this Device Information page on the Information tab can be specified on the Device Information page that is located on the Settings tab h EV f 15 62 66 172 CaA HP Color LaserJet XXXX invent Device Information Device Description EWS LaserJet XXXX Asset Number Gompany Name
14. Panel Password DISABLED Device Type DISK Write Protect DISABLED Q Default Paper Size LETTER Tray 1 Size ANY SIZE Tray 1 Type ANY Tray 2 Size 11X17 Tray 2 Type PLAIN Tray 3 Size LEGAL Tray 3 Type PLAIN Tray 4 Size LETTER Tray 4 Type PLAIN Duplex Unit Internal Note See the table on Input Trays the following page for 1 maY g i Le ete p eets information about the 3 TRAY 3 600 Sheets callouts 4 TRAY 4 500 Sheets Output Bins 1 STANDARD_OUTPUT 500 Sheets Face Down ENWW Configuration Page 7 Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Device Information Lists the serial number page counts and other information for the product Installed Personalities and Options Lists all of the printer languages that are installed such as printer command language PCL and PostScript PS and lists options that are installed in each DIMM slot and EIO slot Memory Lists the memory information PCL Driver Work Space DWS and input output I O buffering and Resource Saving information Security Lists the status of the Control Panel Lock Control Panel Password and Write Protect options OO 6066 Paper Trays and Options Lists the size and type of media that is specified for each of the trays in the product If a dupl
15. Using the Other Links as a resource hp instant support 36 How hp instant support works 36 Information you can get from hp instant support 36 Order SUPPIISS ssc eee das eee eho pest oe taa en bbe eee ed dee 36 Product Support 37 Index iv Contents ENWW Note ENWW Overview What is an embedded Web server A Web server provides an environment in which Web programs can run much in the same way that an operating system such as Microsoft Windows provides an environment in which programs can run on your computer Web browser such as Microsoft Internet Explorer or Netscape Navigator can show output from a Web server An embedded Web server EWS resides on a hardware device such as a printer or in the firmware rather than as software that is loaded on a network server The advantage of an embedded Web server is that it provides an interface to the product that anyone who has a network connected computer and a standard Web browser can open and use No special software needs to be installed or configured With the HP Embedded Web Server you can view product status information change settings and manage the product at your computer In this guide the terms product and device are sometimes used interchangeably When products or devices are discussed in this guide the
16. ail configuration 19 27 Information menu 16 information pages available 5 e mailing 23 ink cartridge See print cartridge IP address e mail configuration 19 locating 2 12 IP based network 2 J Jetadmin HP Web 2 Job Cancel button 26 K keys control panel 6 L Language page 30 links editing 28 features 2 log event 10 M mailbox configuration 19 27 media usage 11 memory verifying installed 7 menus control panel 16 messages error 10 N navigating 3 Networking pages 33 networks types supported 2 Web Jetadmin 2 O online help instant support 28 36 product support 37 Index 39 40 Index opening embedded Web server 2 ordering hard disks 2 supplies 28 36 Other Links area 35 Other Links page 28 outgoing mail configuration 19 27 P page counts 11 Paper Handling menu 16 paper usage 11 password 26 phone support 37 POP3 configuration 19 27 print cartridge ordering 28 36 status 9 usage information 11 product support 37 R recycle supplies 37 remote configuration 16 S Security page 26 serial number 12 Settings pages 15 status alerts 20 e mailing information pages 23 network 33 supplies 9 supplies AutoSend feature 25 ordering 28 36 status page 9 usage information 11 Supplies Status page 9 support instant 28 36 product 37 system requirements 2 T technical support instant 28 36 product 37 Time Services page 31 toner cartridge See print cartridge troubleshooting Config
17. amp format xml this configpage configpage email amp format text Supplies Status page this configpage suppliespage email amp format html this configpage suppliespage email amp format xml this configpage suppliespage email amp format text AutoSend page not applicable this configpage autosend email amp format xml not applicable 3 Click Send The product checks for new e mail messages once every 3 minutes When the product receives the e mail message it generates a reply and sends the requested information back to the sender s e mail address as specified in the From field of the original e mail message Note Depending on delays in the network and your organization s mail server a response might take from 1 minute to several hours to arrive back in your e mail program s Inbox Ifthe To From and Subject fields are not properly formatted in your e mail message the product does not send a message in response 24 Configuring the Product from the Settings Pages ENWW AutoSend Note ENWW Use the AutoSend page to send device configuration and supplies usage information periodically to Hewlett Packard This feature enables you to have a relationship with Hewlett Packard that is designed to provide you with services that include but are not limited to proactive cartridge replacement pay per page contracts support agreements and usage tracking The following illustration
18. ce errors and other printer errors The following illustration and table describe how to use this page ca invent Other Links hp instant support Order Supplies 6 Product Support XXX 16 62 66 172 LaserJet XXXX Settings Networking Event Log 22 8589 21 8040 20 8040 19 7126 18 6668 17 6668 16 6584 15 6584 14 6561 13 6531 12 6533 11 6533 10 6797 9 2012 8 2011 E 0 6 2015 5 1765 4 1765 3 1670 2 1668 1 54 Number of Entries in Use 22 K iir Entries 4 5 50 Number Page Count Event Description or Personality 13 12 00 DUPLEX PATH PAPER LATE JAM 55 0404 55 0000 0 PRINTER ERROR 54 21 00 Side Registration Sensor Abnormality 55 0404 55 0000 0 7 PRINTER ERROR 55 0404 55 0000 0 PRINTER ERROR 18 04 00 TOP OUTPUT BIN PAPER STOPPED JAM 18 04 00 TOP OUTPUT BIN PAPER STOPPED JAM 55 0404 T 55 0000 0 PRINTER ERROR 41 03 00 LOAD TRAY 3 4 3 UNEXPECTED SIZE IN TRAY 3 49 4002 49 4002 49 4006 49 4002 55 0404 55 0000 0 PRINTER ERROR 13 04 00 TOP OUTPUT BIN PAPER STOPPED JAM 18 04 00 TOP OUTPUT BIN PAPER STOPPED JAM 81 0160 Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Number Lists the order in which the errors occurred The last error to occur has the highest number Page Count Lists the
19. dded Web server pages in the same language O Select A Language Display the embedded Web server pages in the selected language from these choices e English e Danish e French e Norwegian e German e Dutch e Italian e Finnish e Spanish e Portuguese e Swedish Note The default language is the language that the Web browser is currently using If your browser and control panel both use a language that is not available for the embedded Web server English is selected as the default If you make any changes on the Language page click Apply to save your changes 30 Configuring the Product from the Settings Pages ENWW Time Services Use the Time Services page to update the product time configure time servers and the port on the network and specify the frequency with which the product synchronizes with the time service The following illustration and table describe how to use this page h EV f 15 62 66 172 ra HP Color LaserJet XXXX Time Services Device information CD Current Device Time 4 Jan 1970 00 00 00 GMT _GetTime Q Time Services SJ Network Time Server Address 15 62 66 1 76 syrenronize Time with Server every 24 1 168 hours Other Links SRE SENTE ED Local Port to Receive Time from Server fi230 1100 1 900 Order Supplies D Time Server Status Timeout waiting for response from server Product Support Cancel Use Defaults Apply Callout Area on the page Information or ca
20. e Select the Enable Incoming Email check box and then click Apply to save the changes ENWW Security 27 Other Links Use the Other Links page to add or customize up to five links to the websites of your choice see the following note These links appear on the left navigational bar throughout the embedded Web server pages Three permanent links hp instant support Order Supplies and Product Support have already been established The following illustration table and procedures describe how to use this page Note With a permanent storage device installed you can add up to five additional links without the extra storage you can add one additional link O ECC invent Other Links Name Add Link Add Link m m Other Links 3 hp instant support O Supplie Order Supplies Product Support Remove Selected Link Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Add Link Add a user defined link User defined Links Lists the user defined links that have been added Use this area to delete links Other Links o 0060 hp instant support Connect to Web resources that help you to solve specific problems and determine what additional services are available for your product Detailed information including serial number erro
21. e mail administrator typically provides the information that is required to configure outgoing mail e The Internet protocol IP address of the simple mail transfer protocol SMTP mail server on your network The EWS uses the SMTP Server IP address to relay e mail messages to other computers The e mail domain name suffix that is used to address e mail messages within your organization Type the SMTP server IP address in the SMTP Server text box Type the domain name and then click Apply to save the changes Configuring incoming e mail You should configure incoming e mail if you intend to request information pages from the product by using e mail messages For more information see Sending e mail commands to the product on page 23 1 Establish a Post Office Protocol 3 POP3 mailbox account for the product on a mail server within your organization s network Each POP3 account requires a username and a password The username combined with the product s domain name which is specified in the outgoing mail configuration is the e mail address for the product For example if the POP3 mailbox account username is product and the POPS server is hp com the product s e mail address will be product hp com Each product that is configured for incoming mail must have its own POP3 mailbox account on your network s e mail server The POP3 mailbox accounts are typically configured by your organization s ne
22. emaining Based on historical magenta page coverage of 5 Yellow Print Cartridge HP Part Number C9732A Estimated Pages Remaining Based on historical yellow page coverage of 3 Low Reached Serial Number Note See the table on Pages printed with this supply the following page for information about the callouts Recycling Information Please return your used genuine HP supplies to Hewlett Packard For more information see http Avww hp com go recycle ENWW Supplies Status 9 Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 2 Order Supplies Use this feature to connect to a Web page that facilitates online ordering of supplies from a reseller of your choice Cartridge Image Drum Information If available lists the percent of life remaining and the estimated number of pages remaining before the supply is empty the total number of pages that have been processed with the supply the supply serial number and HP part number and an indication of whether or not the supply has reached the low status Long life Supplies Information If available lists the percent of life remaining and the estimated number of pages remaining with the supply Event Log The Event Log shows the most recent printer events including printer jams servi
23. ersion of the guide go to http Avww hp com support net_printing 34 Managing Network Operation from the Networking Pages ENWW Note ENWW Using the Other Links as a resource The Other Links area contains three permanent links that provide quick access to product specific information such as interactive troubleshooting and ordering information for HP genuine supplies 172 h 5 62 66 172 ca r LaserJet XXXX Settings Networking Device Information n 7 Device Description EWS LaserJet XXXX Device Information Asset Number Company Name Contact Person IP Address 15 62 66 172 Product Narne HP Color LaserJet XXXX Other Links Printer Model G96S6A hp instant support Printer Serial Number MT60261174 Order Supplies Product Support Other Links hp instant support Order Supplies Product Support You can use the Edit Other Links page on the Settings tab to add or customize up to five links to the websites of your choice With a permanent storage device installed you can add up to five additional links without the extra storage you can add one additional link These links appear on the left navigational bar throughout the embedded Web server pages For more information see Other Links on page 28 35 hp instant support Hewlett Packard offers hp instant support an internet based support system that collects diagnostic information from your product and matches it with HP s informa
24. exer or any paper handling accessories are installed on the product information about those devices is listed here as well 8 Viewing Product Status from the Information Pages ENWW Supplies Status The Supplies Status page shows more detailed supplies information and provides part numbers for genuine HP supplies It is helpful to have the part numbers available when ordering supplies The following illustration and table describe how to use this page x 15 62 66 172 h EWS Je ra HP Color LaserJet XXXX Supplies Status Ordering Information Supplies Status Hewlett Packard supplies can be ordered on the internet at https Avww hp com go ordersupplies na or by calling Hewlett Packard Please refer to your printer User Guide for the telephone number Other Links For highest print quality always use genuine Hewlett Packard supplies hp instant support 2 Order Supplies Product Support Image Transfer Kit HP Part Number C97344 Estimated Pages Remaining Estimated Pages Remaining 111220 Based on historical black page coverage of 4 Low Reached Serial Number Pages printed with this supply Cyan Print Cartridge HP Part Number C9731A Image Fuser Kit HP Part Number 110V C9735A 220V C9736A Estimated Pages Remaining Based on historical cyan page coverage of 4 Estimated Pages Remaining 139061 Magenta Print Cartridge HP Part Number C9733A Estimated Pages R
25. g Network Operation from the Networking Pages on page 33 ENWW Navigating through the HP Embedded Web Server 3 that help solve problems and describe what additional services are available for your HP product Order Supplies Use the Internet to order genuine HP supplies for your HP product Product Support Use specific product help from HP s website to solve a problem Challot EWS screen Description More information feature Menus Different on each Click a tab to show the menus tab Other Links hp instant support Connect to a set of Web resources e See Using the Other Links as a resource on page 35 e See Other Links on page 28 Page content Different on each menu Click a menu to show a page e See Viewing Product Status from the Information Pages on page 5 e See Configuring the Product from the Settings Pages on page 15 e See Managing Network Operation from the Networking Pages on page 33 4 Overview ENWW Note ENWW Viewing Product Status from the Information Pages The Information pages are for informational purposes only you cannot configure the printer from these pages To configure the printer through the EWS Configuring the Product from the Settings Pages on page 15 The following are the Information pages Device Status page 6 Configuration Page page 7 Supplies Status page 9 Event
26. h the paper path such as removing a jam or loading a tray Advisory Select advisory events such as Page too complex or Insufficient Memory Or e Click an alert category such as Supplies or Service to view the individual alerts that are available for that event Select the individual alerts for each destination list The following example shows the Supplies Individual Alerts for an HP color LaserJet product EWS 15 62 66 172 HP Color Follow links to set threshold values Events List1 List2 List3 Lista Supplies Gartridge Low Fuser Kit Low Other Links hp instant support Order Supplies Gartridge Out Product Support Fuser Kit Out Transfer Kit Low noogaogd nHooaoaoda opang Onoogaogd Transfer Kit Out Cancel Apply Email Gontents Help Back Configure Email Settings Set Security 22 Configuring the Product from the Settings Pages ENWW Note ENWW 3 Click any individual alerts that are hyperlinks underlined with blue to set a threshold value Set the threshold value for the individual event and then click OK or Apply The threshold value for Supplies is a percentage 0 percent through 20 percent that represents the amount of supply that remains For example if you set the threshold value for the Cartridge Low Order alert at 15 percent the product sends you an e mail alert message when 15 percent of the print cartridge life remains The threshold value for service and fo
27. has Mae let 11 Device Information 12 Control Panel as tes kates net aa eR RERE EEEO ce a Rik ds 13 3 Configuring the Product from the Settings Pages Configure Device 16 Using the menus on the Configure Device page 17 EMA Se ier at uate titre ana ing a mia mo Bs 18 Configuring outgoing e mail 19 Configuring incoming e mail 19 Alna 52 Hs pede Rea ghd eee ae eae area aN es ni 20 Using the Alerts page with a product 21 Sending e mail commands to the product 23 AutoSend 25 D CUTIEY seeder ee ew ys Ms MN hed id va tea alee eee ed 26 Enabling outgoing e mail 27 Enabling incoming e mail 27 Other Links 2 28 Adding Eink 2 5 4328422443 danseuses lus 29 Removing a Link 29 Device Information 29 Languages side ste ence ee ee eee eee ae et ee 30 Time Services seia aade eRe eG edd a Ved ede ae a We 31 Digital Sending 32 4 Managing Network Operation from the Networking Pages OVEIVIOW a asiad ei i taeda dad be he eae Gar dee ded bat 33 5
28. he changes The information that is typed here appears on the Device Information page that can be opened from the Information tab It also appears in e mail messages that are sent from the product This might be useful if you need to locate the product to replace supplies or fix a problem ENWW Device Information 29 Language Use the Language page to select the language in which the embedded Web server pages appear The following illustration and table describe how to use this page 15 62 66 172 h et ca HP Color LaserJet XXXX Networking Language Language eee A e view Pages in Browser Language 0 View Pages in Printer Language Select A Language ENGLISH z Cancel Apply Other Links hp instant support Order Supplies Product Support CAUTION Selecting View Pages in Printer Language or Select a Language changes the language for everyone who uses the embedded Web server Callout Area on the page Information or capability provided by the area 1 EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 2 View Pages in Browser Use this feature to detect which language is selected for your Language Web browser and displays the embedded Web server pages in default the same language View Pages in Printer Use this feature to detect which language is selected for the Language product control panel and displays the embe
29. ide of the screen The following illustration and table provide information about the EWS screens hp instant support Order Supplies Product Support Device Status 6 Powersave on Toners remaining Device Status amp Pause Resume Button oOo Gancel Gurrent Job Continue Black Print Cartridge 19 Cyan Print Cartridge 58 Magenta Print Cartridge 99 Yellow Print Cartridge 24 U Image Transfer Kit 93 Image Fuser Hit 93 RS CS Supplies Details Input Output Status Tray 1 Tray 2 Tray 3 Tray 4 TT STANDARD OUTPUT oK Ghange Settings Capabilities Printer Serial Number MT 60261174 Firmware Datecode 20021217 04 009 0 4 TRAY 4 500 Sheets 3 TRAY 3 600 Sheets 2 TRAY 2 S00 Sheets 1 TRAY 1 100 Sheets zi Size Type ANY SIZE ANY 11X17 PLAIN LEGAL PLAIN LETTER PLAIN N A N A Challot EWS screen feature Description More information Product name and IP address View the product name and IP address 2 Tabs Information tab View information about the product You cannot configure the product from these pages See Viewing Product Status from the Information Pages on page 5 Settings tab Use the feature on this tab to configure the product See Configuring the Product from the Settings Pages on page 15 Networking tab View network status and configure the product s network card See Managin
30. l Settings hp instant support Order Supplies O Set Security Product Support oc Supplies Service Media Path Advisory Events Listi oo0g0 Gance List2 Lists Lista O O m O m O O O r m m m Apply Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 2 Notification Distribution Lists Click Edit to create a new destination list or modify an existing list Configure Email Settings Open the Email page in a new window Set Security Open the Security page in a new window 6 Select Events Open the alerts to be sent for each destination list 20 Configuring the Product from the Settings Pages ENWW ENWW Using the Alerts page with a product This section contains information about these alerts features e To configure Alerts on page 21 e To delete destinations and destination lists on page 23 To configure Alerts With a permanent storage device installed you can set up four different lists with up to 20 recipients on each of the four lists Without a hard disk you have room for only two e mail addresses 1 If you do nothave a permanent storage device type up to two e mail addresses Click Apply and continue to step 2 Or If you do have a permanent storage device complete the following s
31. menu options Note If your product has a control panel display these menus are similar to the menus that are available at your product control panel Some of the product control panel menus are not available from the embedded Web server See the documentation that came with your product for more information about the different menus that your product supports h EV 1 15 62 66 172 ca HP Color LaserJet XXXX invent Configure Device Configure Device Secuity INFORMATION PAPER HANDLING GONFIGURE DEVICE PRINT MENU MAP PRINT GONFIGURATION PRINT SUPPLIES STATUS PAGE PRINT USAGE PAGE Other Links hp instant support Order Supplies Product Support PRINT DEMO PRINT FILE DIRECTORY PRINT PGL FONT LIST PRINT PS FONT LIST Gancel Apply ae Callout Area on the page Information or capability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Select A Menu Information menu Print product information pages which provide details about the product and its configuration Paper Handling menu Set the type of paper that is in each tray Configure Device menu Configure the product and thereby affect the product s behavior For example you can configure Powersave and product personality settings from this menu 3 Plus sign Click the plus sign next to a menu
32. nfiguration and supplies usage information to HP O Hewlett Packard Online View more information about how HP treats the information that Privacy Statement is sent by AutoSend To enable the AutoSend feature 1 Enable the outgoing and incoming e mail by following the instructions that are listed in this chapter For more information see Security on page 26 Select the Enable AutoSend check box Click Apply Click an option to specify the interval at which you want the product to send the product configuration and supplies usage information to HP and then type the number of days weeks months or pages printed AutoSend 25 Security The following illustration and table describe how to use this page h E 62 66 172 ra HP Color LaserJet XXXX Security Password security password can be set to prevent unauthorized users from remotely configuring the printer or gaining access to functionality reserved for the network administrator Username laserjet New Password Verify Password Other Links hp instant support Order Supplies _Gancel Apply Product Support Display On Device Status Page O Enabie Email M Cancel Job Button Vv Outgoing Mail Vv Pause Resume Button Vv Incoming Mail Cancel Apply Oci ure Email Settings Callout Area on the page Information or capability provided by the area Web Server on page 3 1 EWS tabs and menus For more information see
33. number of pages that had been printed from the product when the error occurred Event Shows the internal error code for each error Description or Personality Indicates whether the error occurred because a problem within a product personality or as a result of a jam 006000 Product Support Provides access to HP s support website for product specific troubleshooting information 10 Viewing Product Status from the Information Pages ENWW Usage Page The Usage page gives a page count for each size of media that has passed through the printer shows the different paper types that were used and shows the average percentage of toner coverage per page for each color The following illustration and table describe how to use this page Note For some products this page is only available if the product has a permanent storage device installed f 15 62 66 172 serdet XXXX Usage Page SN MT80261174 Product Name HP Color LaserJet XXXX Printer Name EWS LaserJet XXXX HOUR i PRNTER SMPLEX SMPLEX DUPLEX DUPLEX Fes set Page Size Count Units Count Units Total Order Supplies LETTER 1708 10 4242 20 10192 0 Product Support LEGAL 11 13 21 26 68 9 A4 o 10 0 20 00 EXECUTIVE 0 as D 16 0 0 11x17 23 20 303 4 0 1258 0 Ag 0 20 D 40 0 0 ENVELOPE 10 o 0 4 o 08 0 0 ENVELOPE MONARCH 0 03 D 06 0 0 ENVELOPE C5 o 0 6 Oo 12 0 0 ENVELOPE DL 0 0 4 0 08 00 B4015 0 1 5 o 3 0 0 0 B5 JIS 0 0 7 0 1 4 00 ENVELO
34. or click the menu itself to see the submenus or subentries O Menu subentries Gain access to product information or to configure the product 16 Configuring the Product from the Settings Pages ENWW Using the menus on the Configure Device page This procedure is provided only as an example Other menu items can be set in a similar manner Note Printer drivers and software programs frequently override selections that are made in the Printing menu and the Paper Handling menu For more information see the user guide that came with your product Any changes are reflected on the Printer Status page the Configuration page and the Paper Handling menu Follow these steps to select the paper size for Tray 1 example procedure 1 Click PAPER HANDLING 2 Next to TRAY 1 SIZE select A4 from the list and then click Apply to save the change ENWW Configure Device 17 Email Use the Email page to configure e mail settings for outgoing and incoming mail which allows you to configure product alerts The following illustration table and procedures describe how to use this page Note For some products you enable incoming and outgoing e mail on this page and for other products you enable e mail on the Security page For some products this page is called Email Server LI hee invent Outgoing Mail Set outgoing mail values if using email alerts SMTP Server Domain Name 3 Device Email Address EWS2 15 15 15
35. pability provided by the area EWS tabs and menus For more information see Navigating through the HP Embedded Web Server on page 3 Current Device Time Shows the Coordinated Universal Time UTC This is updated when you open the Time Services page or when you click the Get Time button Network Time Server Address Lists the IP address of a Network Time Server that the product uses to set the Current Device Time Synchronize Time with Server every Lists how often the product will refresh its current time with the Network Time Server Local Port to Receive Time from Server Lists the port that the product uses to retrieve data from the Network Time Server Time Server Status Shows the current status of the connection to the Network Time Server Get Time When clicked updates the Current Device Time Use Defaults Replaces the current settings with the default settings 0 0 90 6 6 6 00 ENWW Time Services 31 Digital Sending For products that have digital sending capabilities such as an MFP this page opens a configuration applet for your browser that you can use to configure various digital sending options and settings Use the Digital Sending pages to do these tasks e Add the administrator s contact information name e mail address phone number and location e Enable and configure the Send to Email features of the MFP e Enable users to use a centralized network address book e View the
36. r conditions and status is forwarded to Hewlett Packard s Customer Care Hewlett Packard treats this information as confidential Order Supplies Connect to a Web page that facilitates online ordering of supplies from a reseller of your choice Product Support Gain access to specific product help from the HP website 28 Configuring the Product from the Settings Pages ENWW Adding a Link 1 Under Add Link type the URL and the name as you would like them to appear in the embedded Web server pages 2 Click Add Link Removing a Link 1 Under User defined Links select the link or links that you would like to remove 2 Click Remove Selected Link Device Information Use the Device Information page to name the product and assign an asset number to it You can add the name of the primary contact for information about the product The product IP address product model product number and serial number are also available on this page h EV 72 ra HP Color LaserJet XXXX Device Information Device Information Device Description Evs LaserJet Xxxx Asset Number m Company Name SY Contact Person IP Address 15 62 66 172 Other Links Product Name HP Color LaserJet XXXX hp instant support Printer Model CO6S56A Printer Serial Number MT 60261174 Order Supplies Product Support Cancel Apply Note If you make any changes on the Device Information page click Apply to save t
37. r the paper path is a user specified number of minutes This is the amount of time that an event will be ignored before an e mail alert message is sent For example you might want to set the threshold value for the Tray Open alert to 10 minutes to allow someone to close the tray after loading the tray or clearing a jam 4 Click Email Contents to select the information that you want to be included with your e mail alert messages such as supplies and usage information You can configure the e mail contents differently for each alert category For some products the list of available attachments that can be included as part of all e mail alerts messages is available by clicking the Choose Attachments button which is located on the main Alerts page For these products the selected attachments are used for all destinations or destination lists 5 Click Apply to save the information and then click Back twice to return to the main Alerts page 6 Repeat steps 1 through 5 for each additional list To delete destinations and destination lists e You must delete all of the destination e mails in a list in order to delete the list Sending e mail commands to the product Another method for receiving information pages is by requesting them from the product When outgoing and incoming mail are configured the product can attach information pages such as the supplies status page or Configuration page to e mail messages You can use this feature to
38. solve a problem or check the status of supplies To request information pages by using an e mail message When composing a message to the product you must properly format the To From and Subject fields in your e mail program 1 Enable the outgoing and incoming e mail by following the instructions that are listed in this chapter For more information see Security on page 26 2 From your e mail program compose a message to the product by completing the following steps a Inthe To field type the product s e mail address The username combined with the product s domain name which is specified in the outgoing mail configuration is the e mail address for the product For example if the POP3 mailbox account username is product and the POPS server is hp com the product s e mail address will be product hp com b Your e mail program should automatically complete the From field as your return e mail address Alerts 23 c Inthe Subject field type the appropriate text for the format and page that you would like to attach You can request a Configuration page a Supplies Status page or an AutoSend page For example if you would like to attach the Configuration page in HTML format type this configpage configpage email amp format html Page HTML format XML format Text format Configuration page this configpage configpage email amp format html this configpage configpage email
39. teps to change the e mail list name and add e mail addresses a Click Edit next to the list that you want to add to or modify b Type an e mail address for people who you want to receive alerts and then click Add In large environments system administrators can route e mail addresses to list servers or universal resource locators URLs for expanded alerts You can add one destination at a time and up to 20 total destinations c For the List Name type a name such as Service or Supplies and then click Apply d Repeat step c to add additional recipient addresses When you have finished adding recipients click Back to return to the Alerts page After you set up the destination lists you can further refine the event alerts by selecting specific details and options within each event Continue with the following steps to refine event alerts Alerts 21 2 Doone ofthe following Select the check box for an alert category and then click Apply to save your changes When you select a check box for an alert category you automatically select all of the individual alerts that are associated with that event category Continue to step 4 Alert category Description Supplies Select specific supplies alerts such as Cartridge Low or Fuser Kit Low Service Select specific events that require service such as Printer Error or Duplex Error Check Duplexer Media Path Select events that are associated wit
40. tion database At hp instant support you can find intelligent solutions that help you resolve problems quickly and easily How hp instant support works Information is gathered from your product and securely transmitted to Hewlett Packard when you Click hp instant support The hp instant support website reads the product data to analyze the product s current status The website creates a customized Web page that appears in the browser window and contains easy to follow text and visual aids The hp instant support website also directs you to additional services that are available for your product Before any of the product data is sent to Hewlett Packard for analysis you can view all of the information for example serial number error conditions and product status that will be forwarded Hewlett Packard treats this information as confidential Information you can get from hp instant support The hp instant support website provides these tools for troubleshooting and for maintenance e Firmware and software updates e Troubleshooting for recent events that are listed on the Event Log For example the product might show a jam as the most recent event listed in the event Log The hp instant support website detects the event and provides troubleshooting information for the jam Support packs e Product documentation such as user guides and getting started guides Order Supplies The Order Supplies link connects you to a Web page that
41. twork or e mail administrator 2 Type the IP address of the POP3 mail server in the POP3 Server text box 3 Type username and password for the product s mailbox account and then click Apply to save the changes Email 19 Alerts From the Alerts page you can set up the product to send problem and status alerts to anyone through e mail messages More than one individual can receive alerts with each person receiving only specific alerts For example an administrative assistant might be responsible for ordering print cartridges or fixing jams and could receive advanced warning on cartridge low situations or be alerted to a jam situation Similarly the long life supplies might be handled by an external service provider who could receive alerts about fuser kits image drums and transfer kits The following illustration table and procedures describe how to use this page With a permanent storage device such as a hard disk installed you can create up to four different destination lists with up to 20 recipients for each list Without the permanent storage device you can send alerts to only two e mail addresses Note In order for alerts to function outgoing e mail must be enabled To enable outgoing mail see Configuring outgoing e mail on page 19 15 62 66 172 LaserJet XXXX Edit List1 your_narme your_cornpany com Edit iste 4 Edit Lists E Edit List4 a Other Links Configure Emai
42. ugh the HP Embedded Web Server on page 3 Help Click Help for more information about the options on the Networking tab ENWW Overview 33 Depending on your HP Jetdirect print server model and operating version the following are some tasks that you can perform from the Networking pages Change network configuration settings for various types of network connections Enable or disable printing protocols Set up a support contact and support URLs Set up a password to control who can remotely access the Networking pages Configure the security of your product through the use of passwords access lists and management protocols View general network status information including network statistics that are stored on the print server for network troubleshooting or optimization View protocol information for all supported network connections Display the HP Jetdirect Configuration page Set the frequency at which the embedded Web server checks the network status For more information about the Networking pages see the following sources Help On each Networking page a Help link under Other Links provides a description of the networking features and helpful tips for using them Also from the Help page you can gain access to additional help from HP s website HP Jetdirect Print Server Administrator s Guide This guide is normally available on the software CD that came with your product To download the most recent v
43. ultaneously HP Web Jetadmin is available from HP online support hito www hp com go webjetadmin System requirements e A Web browser installed on your computer The HP Embedded Web Server is designed to work best with later versions of most Web browsers For example Netscape Navigator 6 2 or later or Microsoft Internet Explorer 5 01 and later for Macintosh computers or Internet Explorer 6 0 or later for Windows work well with this Web server e A transmission control protocol Internet protocol TCP IP based network connection Opening the HP Embedded Web Server Note 2 Overview You cannot view the embedded Web server pages from outside of a firewall 1 Open a Web browser 2 Inthe Address or Go to field type the IP address that is assigned to the product for example http 192 168 1 1 or the host name for example http Avwww your_server com If you do not know the IP address for the product it is listed on the Configuration page See the user guide that came with your product to see how to print a Configuration page at the control panel ENWW Navigating through the HP Embedded Web Server Jother Links The HP Embedded Web Server has pages that can be used to view product information and change configuration options You can gain access to these pages by clicking one of the tabs Information Settings and Networking and then clicking one of the menus on the navigation bar that is located on the left s
44. uration page 7 instant support 28 36 product support 37 U usage information AutoSend 25 Usage page 11 username 26 W Web browser required 2 Web Jetadmin 2 websites support instant 28 36 product 37 ENWW invent copyright 2003 Hewlett Packard Company www hp com
Download Pdf Manuals
Related Search