Tandberg Edge 95 User Guide
Contents
1. LEN lt lt LD pa ASK OF ELECTRIC SHOCK AU esr DO NOT OPEN ORE EZ WADARS Mat Gre KE CR La EEE FLIES P E WARNING SHO HAZTEGI WOT OTN ATTENT SE E Ea e para TZ REMOTE ATTENTION GO DE CHOC bro UTE UM TUEZ E DE 3 sas ale Cet REDANGE Of MEM TIE e pe SO Le D E ri LA Eben D E CHE Ou Peda agar i FLEE e sat iaat fea CAL DAADAA ean B 3 Turn the document camera on Page 25 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 4 Press the AUX button Li on the Tandberg remote control to display the Document Camera image to the far site 5 Press the Main Cam button to return to the previous view 13 2 Operation To operate the document camera 1 Turn the document camera on by pressing the power switch located on the right hand side of the equipment 2 Under the LAMP controls located at the front of the document camera press the Base bution to illuminate the lamp at the base of the document camera to show transparencies or x rays Press the Upper button to illuminate documents or objects 3 Under the INPUT options select either Internal AV 1 AV 2 depending upon where the input has been selected for that piece of equipment For example The Internal setting is utilized by the main camera of the document handler The AV 1 setting can be used to add a digital camera The AV 2 setting can be used to add a general patient cameral equipment to the document camera 4 Press the POSI2. 1 Using a VGA DVI cable connect the DVI end to PC DVI In on the back of the codec then connect the VGA end to the matching port on the laptop and turn the laptop on 2 Using an S Video cable connect one end to S Video Out on the back of the codec then connect the other end to a S Video input on the LCD projector Page 18 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 3 Press the Presentation button the remote control to display the PC image to the far site 4 Press the Presentation button again to return to your main camera image If the image does not display and or you get a pc not connected message on your video conference equipment use the appropriate function key on your laptop often F5 F8 or F10 to send out the image 5 You should now see the codec image through the LCD Projector Once connected you will need to press the Selfview button to swap images so the near end presentation shows through the projector 6 Press the Selfview button again to return to the previous view 10 4 1 Diagram CEO VGA Out LCD Projector Laptop 11 0 AMD PATIENT CAMERA CONNECTION The AMD General Examination Camera is used to examine objects in fine detail This hand held camera is compact and lightweight with all the controls located on the camera itself It is multi purpose as it can be used for many telehealth applications including dermatology seating assessments and gate reviews The camera can al
3. navigate screens and select options It controls all functions of the videoconferencing equipment When the remote control is not in use it should be locked away the equipment will not function without it The Tandberg MXP Edge 95 Clinical Cart Solution Screen Monitor Remote Control oH Microphone A Router in drawer 3 lt _ Codec at rear StyleView Cart Page 5 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide The Tandberg MXP Remote Control Mic Off turns your microphone on and off Arrow Keys are used for navigation in the menu and for moving the camera Volume and adjusts the system volume The Layout key toggles between full screen and different display layouts Press the Call key to place a call Camera Presets define specific de Si Poro camera positions Press and OG hold a number key for 1 second Tpos Bu to save the current camera position to that number key To activate a preset during a call simply press and release that number key NAVIGATION BUTTONS ARROW KEYS OK AND MENU BUTTON CANCEL KEY Video Sources switch between Main Camera Laptop Document Camera DVD VCR and Aux The Presentation key toggles between the pc and main camera ideo source Press Ok Menu to show the menu and to select menu items Use Zoom and to zoom the camera in and out Selfview displays your outgoing video Use the
4. Frome Book Plug in and turn on the video conference equipment Set camera presets following the instructions listed below Set camera to your Sign preset 1 and press Mic Off For site to site connections press the Phone Book button once the directory is loaded scroll to the desired destination using the Arrow Keys or number pad then press the green h Call key Note MCU MUT SIIS sessions will be automatically p d connected 15 minutes before the scheduled start time a Select the appropriate Camera Preset and unmute your mic Press the layout button once then ensure they can see and hear you T Press the red End Call key when the session is complete 1 Move the camera to the desired position using the arrows and GE e Presets Far End Saeed on the remote control and the zoom d Press and hold a number key on the remote control fram 0 9 until a message appears that says Main Cam and Audio input stored on Pr 1 Press the Presets button Cal onthe remote control 4 message wll appear on the screen saying Presets 0 9 d Press the number onthe remote control that corresponds with the desired camera position or video SOUrCe To display your pc image 1 Press the Presentation button c on the remote control d Press the Presentation button again to return tothe main camera image To change your layout in a multi site event 1 Press the Far End button E the remote control then toggle through the layout
5. NEGA button to change to the appearance of the image to positive or negative view For example if you are examining an x ray and would like to show more details of the bone structure select the N button Select the P button for normal view Document Camera Control Panel 5 Under the ZOOM options press the Tele button to increase the size of the image or press the Wide button to decrease the size of the image 6 Under the FOCUS options press the Auto button to focus in the picture automatically You may need to use the Manu N or F buttons to adjust the focus slightly in order to enhance the picture T Once you are finished using the document camera press the power switch to turn it off Make sure that the camera boom is extended and locked and that the camera is centered Page 26 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide If you are using the document camera to examine three dimensional objects make sure that the object is pressed firmly against the screen so that the camera can maintain its focus Also ensure that the object is centered 14 0 GLOSSARY OF KEY TERMS BANDWIDTH The amount of data that can be transmitted in a fixed amount of time For example the higher the amount of data transmitted will result in a higher quality video call Bandwidth is usually expressed in bits per second bps or bytes per second CODEC The central part of the videoconferencing equipment The main task of the
6. codec is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information The name codec comes from a combination of the two words compression and decompression ETHERNET CABLE Type of cable that connects to the Local Area Network LAN FAR END SITE In a videoconferencing session far end site refers to the remote conference site FAR END CAMERA CONTROL Taking control of the camera at the far end site NEAR END In a videoconferencing session near end refers to the site making the videoconference call PICTURE IN PICTURE PIP This feature makes it possible to see a second image in a smaller view in one of the corners of the screen this is known as Picture in Picture PIP The second image will be placed on top of the main image The user can decide in which corner the second image Is to be displayed PIP will always appear on the main monitor CAMERA PRESETS Predefined camera positions and video sources SELFVIEW The outgoing video from the main camera which shows the user of the system S VIDEO CABLE Super Video cable The video signals are transmitted through a cable which is divided into two separate signals one for color chrominance and the other for brightness luminance TABLE MICROPHONE A high quality microphone that is designed to be used on a table top during a videoconferencing session Page 27 of 31 MBTeleheal
7. of the codec 4 Press the Presentation button ee on the remote control to display the PC image to the far site 5 Press the Presentation button again to return to your main camera image 10 1 1 Diagram Codec EAE ezz ve VGA Out LCD Projector VGA Out 10 2 Far End Presentation Through LCD This set up will allow you to display a presentation from a far end site through an LCD projector onto a larger screen for easier viewing by the audience at your site To display a far end presentation on the LCD Projector 1 Using an S Video cable connect one end to S Video Out on the back of the codec then connect the other end to a S Video input on the LCD projector 2 You should now see the codec image through the LCD Projector Page 16 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 10 2 1 Diagram S Video Out S Video In Ra Th J ida ZZ d KR ear d S d wp f EE irnn b 4 anye Ertza LCD Projector 10 3 Near End Presentation with Video Splitter This method of connection allows you to display the near end presentation through the video conference equipment and the LCD Projector simultaneously Connecting through a video splitter is the easiest way to display a high quality image through both the LCD Projector and share it with the far end site To display the near end presentation on the LCD Projector with a video splitter 1 Using a VGA cable connect o
8. options using the Up arr A Press the Far End button again to turn tar end control off Page 30 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide APPENDIX B VIDEOCONFERENCING ETIQUETTE The following tips on videoconferencing etiquette will help prepare you for a successful session v Assume that people can see and hear you as the Camera and Microphone are always Live v Identify yourself and anyone else in the room to the client Speak directly towards the microphone and use your normal speaking voice v Try to avoid a lot of movement or shuffling of papers as this may affect the quality of the sound transmission v Due to the audio delay pause for clients to ask or answer questions or when they have comments v Always ensure there are no further questions and that the client is aware of follow up instructions before signing off Page 31 of 31
9. shown below Display options 6 Press the Presentation button again to return to the Main Camera view 7 To disconnect remove the VGA cable from the laptop 10 0 LCD PROJECTOR There are multiple options for connecting LCD projectors to display presentations using videoconference equipment The following text identifies the four most common configurations used on the MBT network 10 1 Near End Presentation Through LCD This connection method allows the pc image to be displayed through the LCD Projector without going through the codec first thus allowing for a higher quality image displayed at the near site For this connection to work the LCD Projector must have video output capabilities Use this connection if you do not have a video splitter available To connect the laptop to the video conference equipment through the LCD projector 1 Using a VGA cable connect one end to the laptop and the other end to a VGA input on the LCD Projector then turn the laptop on 2 You should now see the laptop image on the projector screen c Page 15 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide lf the image does not display press the input button on the LCD to search for the input or use the appropriate function key on your laptop often F5 F8 or F10 to send out the image 3 Using a VGA DVI cable connect the VGA end to video output on the LCD projector and then connect the DVI end to the PC DVI In on the back
10. site 8 Press the Main Cam button to return to the previous view It is recommended that while using the patient camera you view the near end image on your main screen This will make it easier for you to see what you are doing display ra GOZ on your remote control 2 Press the Selfview button again to return to the previous view To swap your main camera 1 Press the Selfview button To use the power cord if your battery is low or to charge the battery after use 1 Open the plastic cover on the bottom right hand side of the camera 10 in the Parts of the n_sight Patient Camera diagram 2 Plug the small end of the power cord into the port Page 23 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 3 Plug the opposite end of the power cord into an electrical outlet or extension cord 12 2 Operation To operate the patient camera 1 Connect the patient camera to your video conference equipment following the instructions listed above 2 Ensure the power is turned on by looking for the green power indicator light on the top of the camera If the power light is on but there is no display on the viewfinder the camera is in sleep mode Press the power button to reactivate the display 3 For optimal images there should be adequate lighting in the room and the onboard light 3 in the Parts of the n_sight Patient Camera diagram should be turned off Press the light button on the camera to turn t
11. 2 Plug the power cord into the wall 3 Connect the free end of the Ethernet cable to the MBTelehealth jack 4 Turnon the codec the screen monitor and the router After approximately 15 20 seconds you will see the startup screen If the Ethernet cable is connected correctly you will see a flashing green VPN light on the front of the Cisco 871 router 5 Place the microphone on the table in front of the participants If possible position the microphone at least 6 5 feet in front of the system 6 Press Cancel once then position the camera on the participant s using the arrow keys and the zoom and keys b For more information on setting and storing camera positions see section 3 3 Camera Presets The Startup Screen CIN R N E oe muppen Page 7 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 3 2 Mute Microphone To mute the microphone 1 Press the Mic Off key on the remote control e 2 An onscreen indicator will appear when the microphone is off 3 Press the Mic Off key on the remote control again to turn the mute off The onscreen indicator will disappear from the screen Make sure your site is on mute before making a call to the far end Turn the mute off when you are ready to begin the session 3 3 Camera Presets Camera presets are useful when pictures from many different camera positions and video sources have to be viewed by the far end Presets are used to switch camera positions without ha
12. consistency for users and service desk staff for all telehealth equipment Page 8 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 3 3 2 Saving Camera Presets To save a preset from the remote control 1 Move the camera to the desired position If storing a video source ensure it is selected and showing on screen Press a number key on the remote control from 0 9 until a message appears stating the preset has been stored The new preset will overwrite any existing camera presets on that number To save a preset from the MXP menu e From the startup screen scroll to the Camera Control icon E and press OK twice Move the camera to the desired position If storing a video source ensure it is selected and showing on screen Press OK Select the Save New Camera Preset icon In the Save New Camera Preset menu enter the desired preset number in the Preset Number Field Save New Camera Preset menu Save New Camera Preset Preset Number Preset Name ENTIRE ROOM e TANDBERG e Using the down arrow key on the remote control toggle to the Preset Name field If desired type the name of the preset using the keypad on the remote control Press the 0 key JEM to enter spaces between words To go back or delete a letter press the Cancel X button Using the down arrow toggle to the Save icon EI Press the OK A message will appear on screen indicating that your camera preset has been saved Rep
13. eat the process as required Page 9 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide C Presets do not require names however if they will be consistently the same it is a good idea to name them so other users are aware 3 3 3 Using Camera Presets To use camera presets 1 Press the Presets button f Pesas on the remote control A message will appear on the screen saying Presets 0 9 Press the number on the remote control that corresponds with the desired camera position or video source To review saved camera presets from the MXP Menu 1 b e A P 4 0 4 1 From the startup screen select the Camera Control icon in the toolbar Press the OK on the remote control Use your right arrow key to toggle to the Display Preset icon Press the OK on the remote control Use the arrow keys to toggle back and forth to view the number and names of the presets stored Number and Names of Presets Stored REAK ZERK Press Cancel twice to return to the main toolbar PLACING AND RECEIVING A VIDEO CALLS Point to Point To place a video call 1 Press the Phone Book key LU on the remote control Page 10 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 2 Scroll down the list of contacts Once you have found the site you want to connect to press the OK button on the remote control You can quickly skip to the site you are looking for using the corresponding number key on the remote cont
14. ee a WiBTelehealth Tandberg Edge 95 User Guide MB Telehealth April 2009 MBTelehealth Tandberg MXP Edge 95 User Guide TABLE OF CONTENTS 1 0 OBJE TS eege ee 3 2 0 THE TANDBERG MXP RE 3 3 0 GENERAL SETUP AND Be SA 7 3 1 Ee E EE 7 32 Mete ee e e seisean n E A E EE 8 3 3 INS EE 8 4 0 PLACING AND RECEIVING A VIDEO GAUZ rss 10 4 1 Fon WO deial 10 4 2 MO Beru AAA 11 5 0 VOLUN EE 11 6 0 FAR END CG ONTO AAE 12 6 1 ERNE Ea 12 6 2 MI Gala 13 7 0 PICTURE IN PICTURE serere 13 8 0 DISCONNECTING FROM A CALL surra 13 9 0 LAPTOP PC CONNECTION AE 14 eg LOD RO IE OFOP EEN 15 10 1 Near End Presentation Through LCD 15 10 2 Fal ENG Presentation Through eatea 16 10 3 Near End Presentation with Video Splitter ss 17 10 4 Near End Presentation w S Video OUT 18 11 0 AMD PATIENT CAMERA CONNECTION 19 11 1 OTS CO E 20 He elai dekela AAE 21 120 bel gie UB Se BIAN E ON 22 12 1 Conme ien PAA 22 De elaiak ala 24 13 0 plei AS ANSA SEa 25 13 1 SO TIS Crs EE 25 e e elai dekala AAE 26 140 GLOSSARY OPIREY TERMS AAE 27 150 ACKNOWLEDGEMENT accesses akta ekaia 28 160 TROUBLESHOOHNG eebe ege Seege Seege Sege 28 16 1 le e ME 28 16 2 NICS EE 28 17 0 ADDITIONAL TRAINING INFORMATION ss 29 APPENDIX A TANDBERG MXP EDGE 95 CHEAT SHEET rrua 30 APPENDIX B VIDEOCONFERENCING ETIQUET TE ss 31 Page 2 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 1 0 OBJECTIVES This user guide will provide you with an overview of the Tandbe
15. he light on and off 4 Point the patient camera at the subject or image and use the zoom in and out button to focus on the object The camera will automatically refocus as you zoom in and out Rear View of Patient Camera Zoom In Out Light On Off 5 Ifa still image is required zoom in and out until you have the appropriate image in view then press the image capture button to freeze the image Press it again to unfreeze the image and return to normal viewing Top View of Camera Image Capture Button 6 Once completed turn off the Power by pressing and holding the power button then plug the camera in to recharge the batteries Page 24 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 13 0 DOCUMENT CAMERA The document camera can be used for showing paper copies printed text pictures 3 dimensional objects such as a person s hand transparencies x ray films or slides to far end sites 4 Camera Boom On Off Switch Upper Lamps Base Lamp Control Panel 13 1 Connection To connect the document camera to the Tandberg MXP Edge 95 1 Connect one end of the S Video cable to the AUX Input at the back of the codec S Video Connector Rear View of Codec Aux Input 2 Plug the other end of the S Video cable into the S Video Output at the back of the document camera S Video Output P Rear View of Document Camera OUTLET UNSWITCHED AC DIN ra 60Hz WW IRLAN Ami SA T AC IN
16. ne end to VGA Input on the Video Splitter then connect the other end to the matching port on the laptop and turn the laptop on 2 Using a second VGA Cable connect one end to the VGA Input on the LCD Projector and the other end to one of the VGA Outputs on the Video Splitter 3 You should now see the laptop image on the projector screen lf the image does not display press the input button on the LCD to search for the PC input or use the appropriate function key on your laptop often F5 F8 or F10 to send out the image 4 Using a VGA DVI Cable connect the DVI end to the PC DVI In on the back of the codec and the other end to the remaining VGA Output on the Video Splitter 5 Press the Presentation button TZEZ on the remote control to display the PC image to the far site Page 17 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 6 Press the Presentation button again to return to your main camera image 10 3 1 Diagram LCD Proiector r EN E VGA In DVI In Video Splitter VGA Out VGA Out VGA In VGA Out 10 4 Near End Presentation w S Video Out This method of connection allows you to display the near end presentation through the video conference equipment and the LCD Projector simultaneously Use this set up ifa video splitter is not available and the LCD projector does not have video output capabilities To display the near end presentation using S Video out on the codec
17. one by pressing Mic Off 2 Press the red End Call Key twice on the remote control to disconnect a call Page 13 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide Another method to disconnect a call is to press the Menu key on the remote control When the End Call Dialogue box is displayed select the red End Call icon by pressing the OK button on the remote control End Call Dialo i gue Box LR 3 Push the on off switch located at the back of the codec if applicable 4 Place the remote control in a safe area S It takes a few moments for the audio to turn off when disconnecting from a call Therefore it is important to mute the microphone when the session is over 9 0 LAPTOP PC CONNECTION To connect a laptop to the videoconferencing equipment 1 Using a VGA DVI cable connect the DVI end to the DVI I In at the back of the codec DVI Connector PC DVI I In Rear View of the Codec 2 Connect the VGA end to the matching port on the laptop Page 14 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide VGA Connector 3 Turn the laptop on 4 Press the Presentation button on the remote control 5 You should now see you PC displayed on the video conference monitor If not do the following on the laptop keyboard press the Function key Fn and the appropriate F key often F5 F8 or F10 simultaneously A display options menu will appear select the option to display on both as
18. or During a conference all sites should be muted with the exception of the presenter s site If the participants at the far end are having trouble hearing you they may need to adjust their volume or you may need to adjust yours Make sure that the volume on the monitor is on It should be adjusted to the halfway point as shown below Screen Monitor Volume Indicator 6 0 FAR END CONTROL 6 1 Point to Point Taking Far End Camera Control allows you to move the camera at the far end site as well as control their video sources and presets during Point to Point calls only However you cannot save far end camera presets Before taking far end camera control always request permission first and explain why you are taking control You may need to take far end camera control if There is an unskilled operator at the far end The operator requests that you take control lf the operator isn t able to facilitate the event at their end To use far end camera control during a call 1 Press the Far End button on the remote control 2 Move the camera to the desired position using the directional arrows on the remote control Zoom in and out on the person or item you want to see 3 Press the Far End button again to turn far end control off Taking far end control of the camera may not always work especially if you are using a Tandberg videoconferencing system and the far end site is using a Polycom videoconferencing system o
19. r visa versa as they use different protocols If having far end camera control is important during the session disconnect from the call re establish the connection and try to take far end camera control again Page 12 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 6 2 Multi Point During multi point calls the Far End button allows you to control how the other sites are displayed on your screen To split the screen in a multipoint session 1 Press the Far End button on the remote control then toggle through the layout options using the up arrow 2 Press the Far End button again to turn far end control off 7 0 PICTURE IN PICTURE The layout button on the remote control makes it possible to see a secondary image ina small window in one corner of the screen Picture in Picture PIP The user can decide in which corner the second image is to be displayed Example of PIP Remote view To use Picture in Picture PIP 1 Press the Layout key once on the remote control to bring up a PIP 2 Press the Layout key again to move the PIP around in the corners of the screen and to finally hide it 3 Press and hold the Layout key for 1 second to hide the small picture directly from any position 4 To switch the PIP to a larger view on a single monitor press the Selfview button To remove the larger view press the Selfview button again 8 0 DISCONNECTING FROM A CALL To disconnect from a call 1 Mute the microph
20. red End Call key to end the current call If you press this key and you are not in a call the system will go into Standby mode Store and recall your video contacts via the system Phone Book for easy placement of calls Number Letter keys function in the same manner as with a mobile phone Far End allows user to easily take far end control during a site to site event or change layouts in a multi site To navigate through the menu in the videoconferencing system use the arrow keys To make a selection when in a menu press the OK Menu button An orange selector on screen shows the selected item To bring up the menu press the OK Menu button In the main menu pressing Cancel X will hide the menu If the menu is hidden you can access it again by pressing the OK button In other menus pressing Cancel X will take you back one step In an input field pressing Cancel X will delete characters numbers to the left Page 6 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 3 0 GENERAL SETUP AND USE The following sections will provide instructions for setting up and using your Tandberg MXP Edge 95 to place and receive video conference calls A Cheat Sheet is available in Appendix A for a quick reference on how to set up and use of your video conference system 3 1 General Setup To setup and use the Tandberg MXP Edge 95 videoconferencing equipment 1 Position the equipment in the specified location room
21. rg MXP Edge 95 and the knowledge to setup and use the videoconferencing equipment Learning Outcomes After reviewing this guide you should be able to 1 Identify and explain the main parts of the Tandberg MXP Edge 95 2 Use the remote control to navigate through the Tandberg MXP Edge 95 menus set camera presets and access additional video sources 3 Setup and use the equipment 2 0 THE TANDBERG MXP EDGE 95 The main components of the Tandberg MXP Edge 95 videoconferencing equipment are the Camera Codec Ethernet Cable Microphone Screen Monitor Remote Control and S Video Cable Connector The Equipment at a Glance Codec Camera 1 Camera The built in camera is a high quality imaging device which transmits images to the screen monitor The camera movements are controlled by a wireless infra red IR remote control that controls a variety of functions both on the near and far end Page 3 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 2 Codec The codec is the central part of the videoconferencing equipment The main task of the codec is the compression of outgoing video audio and data the decompression of the incoming information and the transmission of this information between endpoints The name codec comes from a combination of the two words compression and decompression The Codec rear view RCA Inputs Outputs On Off Switch S Video DVi Microphone Ethernet Inputs Outputs nputs O
22. rol For example if you are looking for Pine Falls press 7 on the remote to skip to the P section of the phone book 3 Press the OK button once more on the remote control to initiate the call To accept an incoming video call 1 The videoconferencing systems will be set to Autoanswer On Mic Off which means that the calls will be automatically answered with the mute button on Call Status Drsturb Ringing k i BH reer amp Ge 2 I the above call status menu appears while you are in a call this means that there is an incoming call Toggle to the red Reject icon in the Call Status Menu and press the OK button on the remote control to reject the call 4 2 Multi Point For sessions with 3 or more participating sites you will be automatically dialed in by the MBTelehealth service desk If you are participating in a multi site session have your equipment set up and turned on at least 15 minutes prior to the scheduled start time with the microphone on mute Do not attempt to connect to another location 5 0 VOLUME To adjust the volume 1 Press the Volume or key on the remote control to adjust the volume The volume indicator appears on the top left corner of the screen Page 11 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide Remote Control Volume Indicator Volume Iii 7 2 When the volume is turned off the volume indicator will appear onscreen Press the Volume key to remove the indicat
23. so be used to examine various areas of the body unobtrusively Page 19 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide Patient Camera 11 1 Connection To connect the patient camera to the Tandberg MXP Edge 95 1 Plug the DC VBS cable to the back of the patient camera Make sure the cable is secure 1 EES S 7 Near 13 Manual Iris Indicator 2 Plug in the other end of the DC VBS cable and the power adaptor cord into the AMD junction box as shown below O m be 3 Connect one end of the S Video cable to the AUX Input at the back of the codec Page 20 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 4 Plug the other end of the S Video cable into the Y C Input at the back of the patient camera 5 Plug the power adapter cord into an outlet 6 Move the Power Switch to ON move the Light Switch to ON and verify that the green power indicator li light is ON T Press the AUX button on the Tandberg remote control to display the Patient Camera image to the far site 8 Press the Main Cam button amp to return to the previous view It is recommended that while using the patient camera you view the near end image on your main screen This will make it easier for you to see what you are doing To swap your main camera display Selfview 1 Press the Selfview button on your remote control 2 Press the Selfview button again to return to the previous view 5 The patien
24. t camera should be inspected for proper operation on a regular basis It should also be cleaned and disinfected with a damp cloth after each patient contact 11 2 Operation To operate the patient camera 1 Turn on the patient camera and perform a white balance v Turn on the light using the switch on the back of the camera v Place a white sheet of paper in front of the camera Fill the screen completely with the image of the white sheet v Press the WB button and release it Continue to point the camera at the white sheet of paper for three seconds You should be able to see a change in color The colors will now be automatically rebalanced 2 Point the patient camera at the subject or image 3 Use the image control buttons on top of the patient camera to zoom in and out and focus on the object Page 21 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide Top View of Patient Camera 4 Use the FRE button if the image is shaky and you want to capture a still image 5 Use the REF button to adjust the remove glare or reflection on the object 6 Once completed turn the Power and the Light OFF 12 0 N_SIGHT PATIENT CAMERA The patient camera is used to examine objects in fine detail This hand held camera is compact and lightweight with all the controls located on the camera itself It is multi purpose as it can be used for many telehealth applications including dermatology seating assessments and gait assessmen
25. th Tandberg MXP Edge 95 User Guide 15 0 ACKNOWLEDGEMENTS AMD Telemedicine www amadtelemedicine com LibreStream www librestream com Tandberg www tandberg net 16 0 TROUBLESHOOTING 16 1 Audio Issues Issue Far end site unable to hear you Possible Cause s Your microphone is muted Your microphone is obstructed or too far from the person speaking Unable to hear far end site Near end monitor and or codec Volume is too low Microphone is muted at far end site Resolution Un mute your microphone check for icon in top right corner Check microphone and ensure it points towards the person speaking Try to instruct far site to un mute their microphone Increase the volume on the monitor and or the codec Audio distortion from far Far site monitor volume is too high Turn down the volume on the far end site end monitor Echo or distortion at near end when people speaking Far end microphone is situated too close to the monitor Speaker volume is too high on far end monitor 16 2 Video Issues Issue Picture is blank on the monitor Monitor has been powered off s Monitor input has changed Possible Cause s Near end site unable to hear or see the picture from far end peripheral Proper input has not been selected Cables are not properly connected Page 28 of 31 System has gone into sleep mode Ask to move microphone further away from moni
26. tor Ask far end site to turn volume down on their monitor Resolution Pick up the remote system will reactivate in normal mode Turn the monitor on Check to see if the monitor input has been changed using the select or input button on the TV Monitor Check for correct input selection on remote control Check that output from laptop patient camera VCR or document camera are connected properly MBTelehealth Tandberg MXP Edge 95 User Guide If you are experiencing any problems with the videoconferencing equipment or have any questions please contact the service desk for assistance Winnipeg or outside of Manitoba Phone 204 975 7714 Outside of Winnipeg within Manitoba only Phone 1 866 667 9891 toll free 17 0 ADDITIONAL TRAINING INFORMATION For additional information on the Tandberg MXP Edge 95 video conference equipment or to make arrangements for training contact your local Telehealth Coordinator or the MBTelehealth Training Coordinator at jmacdonald mbtelehealth ca or 204 399 6807 Page 29 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide APPENDIX A TANDBERG MXP EDGE 95 CHEAT SHEET wW Double Click Word Icon to Open Printable Version Edge 95 Cheat Sheet lt MBTelehealth Mii i wideo Sources Camera Presets Presentation _ Orrow Keys 1 Sign 3 Room Volume and room anid 2 Participant Presentation Pc MBT Service Desk 975 7714
27. ts The camera can also be used to examine various areas of the body unobtrusively Parts of the n_sight Patient Camera 1 Still Image Capture 6 Viewfinder 2 LED Display 7 Zoom in out 3 Onboard Light 8 Light on off 4 S Video Port 9 Power button 5 Stylus 10 External Power Connector 12 1 Connection To connect the patient camera to the Tandberg MXP Edge 95 Page 22 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 1 Connect one end of the S Video cable to the AUX Input at the back of the codec Aux Input S berme et eo Ss EE EEEa cl D pen ge 2 Open the plastic cover on the left hand side of the camera 3 Plug the remaining end of the S Video cable into the s video port located under the following diagram 4 The power cord is not required for use because the camera has rechargeable batteries which enables the user to the use the camera without the hindrance of a power cord 5 Press the Power button on the back of the camera and verify that the green power indicator light is on The viewfinder will turn on and you will see initializing system on the screen 6 Once initializing is complete a User Authentication screen will appear Using the Stylus Pen provided or your finger press the Skip button You will now see images displayed on the viewfinder 7 Press the AUX button on the Tandberg remote control to display the Patient Camera image to the far
28. utputs Connection Connection 3 Ethernet cable This type of cable is similar to the one that connects to the Local Area Network LAN One end is plugged into the back of the codec and the other end for MBTelehealth purposes must be plugged into the specified jack in the wall Once the Ethernet cable is plugged in you will be able to connect or be connected to other sites A S VIDEO Cable S Video is short for Super Video Video signals are transmitted through a cable which is divided into two separate signals one for color chrominance and the other for brightness luminance Standard Ethernet Cable S Video Cable Connector 5 Microphone There are two types of microphones that accompany the videoconferencing equipment The first may be located on the equipment and the second is the table microphone which is designed to be located on a flat surface in front of the participant The microphone cable should always face towards the videoconferencing system The system will automatically equalize sound levels so that loud and soft voices are picked up and transmitted to the far end at approximately the same level Page 4 of 31 MBTelehealth Tandberg MXP Edge 95 User Guide 6 Screen Monitor The videoconferencing equipment may utilize single or dual screen monitor configurations The screen monitor displays the far end or the near end image 7 Remote Control The remote control is used to place calls adjust the volume
29. ving to manually move the camera every time Presets can be established before or during a call The camera presets are available from the number keys on the remote control when in a call or by using the preset button when not in a call 3 3 1 Standardized Presets MBTelehealth recommends seiting the following setting the following camera presets for each video conference event 1 Sign The first preset is of a sign with the sites name This is an off screen camera view that allows users to move about the room without being on camera and identifies the sites that are connected The equipment should always be set to the sign preset before connecting to an event 2 You Presenter Provider Patient This preset is a close up view of the person or persons involved in the event Whether it is the patient provider or a presenter when setting this preset you want to ensure that the far sites are able see the person clearly 3 Room Part of video conference etiquette includes making the sites you are connected to aware of everyone involved in the event By setting a preset of the entire room you can easily identify everyone in attendance and then switch back to preset number 2 as necessary This preset is also helpful for question and answer periods 4 Video Source PC Patient Camera Document Camera Video Sources can be set as presets or accessed used the video source buttons on the remote control Setting these presets provides
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