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HP Smart Array Controllers for HP ProLiant Servers User Guide

1. A CAUTION Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data Features 11 P700m model Il il Runtime LEDs See Controller board runtime LEDs on page 67 Connector not used on HP Proliant servers Cache module also known as array accelerator Connector for the cable to an optional cache battery that upgrades the cache to BBWC This connector is absent on some P700m models Features 12 Runtime LED See Controller board runtime LEDs on page 67 SAS SATA connector SAS SATA connector Cache module P800 model Ports 1E and 2E Mini SAS 4x connectors 2 Heartbeat LED flashes green when operating normally and amber if the board has failed Port 3I Mini SAS 4i connector Port 41 Mini SAS 4i connector Cache module also known as array accelerator Optional Batteries for cache module Two batteries are normally sufficient but you can add a third battery to provide extra security against loss of system power Features 13 P812 model CS a 5 Capacitor pack for cache module Summary of controller features and capabilities This section describes the most commonly referenced cont
2. Double blink The cache microcontroller is waiting for the host controller to then pause communicate Diagnosing array problems 74 One blink per The battery pack is below the minimum charge level and is being second charged Features that require a battery such as write cache capacity expansion stripe size migration and RAID migration are temporarily unavailable until charging is complete The recharge process takes between 15 minutes and two hours depending on the initial capacity of the battery Steady glow The battery pack is fully charged and posted write data is stored in the cache Oft The battery pack is fully charged and there is no posted write data in the cache One blink per One blink per An alternating green and amber blink pattern indicates that the second second cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Steady glow There is a short circuit across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The lite expectancy of a battery pack is typically more than three years One blink per There is an open circuit across the battery terminals or within the second battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than three years Diagnostic tools To troubleshoot array problems and generate feed
3. On Ons The flash code image failed to load The flash code is corrupt Diagnosing array problems 73 Battery pack LEDs temp cobr paap 1 Green System Power LED This LED glows steadily when the system is powered up and 12 V system power is available This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller 2 Green Auxiliary Power LED This LED glows steadily when 3 3V auxiliary voltage is detected The auxiliary voltage is used to preserve BBWC data and is available any time that the system power cords are connected to a power supply 3 Amber Battery Health LED To interpret the illumination patterns of this LED see the following table 4 Green BBWC Status LED To interpret the illumination patterns of this LED see the following table One blink every The system is powered down and the cache contains data that has two seconds not yet been written to the drives Restore system power as soon as possible to prevent data loss Data preservation time is extended any time that 3 3 V auxiliary power is available as indicated by LED 2 In the absence of auxiliary power battery power alone preserves the data A fully charged battery can normally preserve data for at least two days The battery lifetime also depends on the cache module size For further information refer to the controller QuickSpecs on the HP website http www hp com
4. Maximum number of With cache 100 external physical drives The controller does not operate without a cache module Maximum power required approximate RAID levels The controller does not operate without a cache module With cache and battery capacitor RAID O 1 1 0 5 and 50 With cache battery capacitor and SAAP also RAID 6 and 60 number Cache module 40 bit wide 256 MiB BBWC 72 bit wide 512 MiB BBWC 72 bit wide 1 GiB FBWC I O connection to the PCle x8 edge connector system board These dimensions exclude the board bracket SAAP is downloadable from the HP website http www hp com go SAAP HP Smart Array P700m Controller features Tewe pesiin Maximum 108 internal external number of physical drives Maximum power 9 30 W required approximate RAID levels O 1 1 0 and 5 with cache battery also RAID 6 Battery kit option 453779 001 part number Cache module 72 bit wide 512 MiB BBWC 64 MiB is used by the onboard processor I O connection to Grid array mezzanine connector Features 18 Description HP Smart Array P712m Controller features Feature Deseription S Board type Type 4 port PCle mezzanine board the system board Maximum number of 2 internal physical drives Maximum power 14 W required approximate 1 RAID levels 0 Battery kit option 462969 B2 part number Cache module 40 bit wide 256 MiB BBWC 72 bit wide 512 MiB BBWC
5. To configure an array at a later time or to use a different utility to configure the array exit ORCA and then restart the server for the new boot controller setting to take effect Setting the controller order 1 2 3 4 5 Power up the server The server runs the POST sequence and briefly displays an RBSU prompt At the prompt press the F9 key to start RBSU Follow the on screen instructions to set the boot order for the different controllers in the system Save the settings Exit from the utility For more information about using RBSU refer to the HP ROM Based Setup Utility User Guide or the server setup and installation guide These documents are both available on the Documentation CD supplied in the server kit Setting the boot controller and controller order 31 Installing device drivers and Management Agents Installing device drivers The drivers for the controller are located on the Support Software CD or the SmartStart CD that is provided in the controller kit Updates are posted to the HP website http www hp com support When prompted for product information enter the appropriate server model name Using the Support Software CD Instructions for installing the drivers from the Support Software CD are given in the leaflet that is supplied with the CD Using the SmartStart CD If you use the Assisted Installation path feature of SmartStart to install the operating system on a new server the drivers
6. ccccccccessccessesesssceeseecesseceseeeesseceseesesseeecsseseeseeseeseesensesecssesenteeseneeenas 60 Recovering from compromised fault tolerance y cniezisctescuerseeaeesabecedecaseraseceeseenwueuaweevecasemenesumuaseeues 60 Replacing Ar VESz estai E E EEEE EE E EEE E RR EE E NE EE EREE E E s 61 Before replacing CHIVES cssssossreiersdesniesnssasivatdesbieassnavsbaiesesedbnssssoabspsspdeshavabdeasvabiossseatnaesbsplbssaesnseneieses 61 Automatic data recovery rebuild cccccccccccesececsseecssececsecesseeeeseeecssececssesesseescsseeeeseceseeeesseeeeaeees 62 Upgrading drive capacity sissssscsenisersseessanssaoinsvancadvanessscesesasndonnssinissnnseeiotesssannaonnasincadsiasbiosbinasoasinees 64 Moving drives and arrays ccscceseesseeeseeeeeenseenseeeseeeeecseceseeeeecseceaeeeeecnseceaeeentecnreseseeeeeeneeenseeeeeenreenteees 64 Pate o tials eo en EAE EEEE EA ees epee ene est ens O E EET 65 Decree a oray PO PleME eriin S 67 Controller board runtime LEDs 4 45 cnvasnaitenapustaueyndeuneuunuueeyisannessuibeyneueseetuesasoutteussusnosuse ciceuneuvensusnsusueaeseneneuieeh 67 Runtime LEDs for E500 and P400 ti OdelS secsacessevexiscetaxeastintneleseasedtaicaii east teases ae tau aan aneaiane 67 Runtime LEDs for P212 P410 and P411 models oo cccecccccecseeceeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeueeenaueneaaes 68 R ntime LEDs for P700mimodel sp anceps tetneurtecns ccs ea saga ie era ean tent e 69 Runtime LED for P712m Te sacscccasccadeeaaceiatanadaca
7. indicates the amount of controller CPU activity For more information see the following table 2 Green CR75 Gas Pedal This LED together with the Idle Task LED previous item indicates the amount of controller CPU activity For more information see the following table 3 Green CR74 Heartbeat When the controller is in good health this LED flashes every 2 seconds 4 Green CR73 Pending Command The controller is working on a command from the host driver CR78 Drive Failure To determine which drive has failed check the Fault LED of each physical drive connected to the controller Amber CR77 Diagnostics Error One of the server diagnostics utilities has detected a controller error Diagnosing array problems 72 Tien e Wee om 9 Green CR82 MIPS ready The embedded SAS expander is active Gas pedal LED Idle task LED Controller CPU activity level status status On Off 50 75 On On 75 100 FBWC module LEDs The FBWC module has two single color LEDs green and amber The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing Gronie0 AnberifO nepriaion Off On A backup is in progress aa O O Flashing 1 Hz The capacitor pack is charging a a Flashing 2 Hz Flashing 2 Hz One of the following conditions exists Alternating with Alternating with e The charging process has timed out amber LED green LED The capacitor pack is not connected
8. toxic non corrosive gases before the cell incurs physical damage If this pressure release occurs the battery no longer charges properly and the storage solution reports a failed battery Features 15 Model specific features HP Smart Array E500 Controller features Feawe oesi SS Maximum 100 external number of physical drives Maximum power 14 W required approximate RAID levels O 1 and 1 0 with cache battery also RAID 5 Battery kit option Battery pack 383280 B21 battery cable 417836 B21 part number Cache module 40 bit wide 256 MiB BBWC I O connection to PCle x8 edge connector the system board These dimensions exclude the board bracket HP Smart Array P212 Controller features Feature Description S Board type Low profile PCle stand up board Dimensions in 6 6 x 2 8 x 0 7 Maximum number of Without cache 4 internal physical drives With cache 4 internal and 50 external Maximum power 12 W required approximate RAID levels Without cache RAID O 1 and 1 0 With cache and battery also RAID 5 and 50 With cache battery and SAAP also RAID 6 and 60 part number Cache module 40 bit wide 256 MiB BBWC I O connection to PCle x8 edge connector the system board These dimensions exclude the board bracket SAAP is downloadable from the HP website http www hp com go SAAP Features 16 HP Smart Array P400 Controller features Feature Description Board type Low
9. A CAUTION Do not use this controller with batteries designed for other controller models or the controller will malfunction and you could lose data If you use an unsupported battery for this controller a POST message might appear when you power up your server 1 Close all applications Power down the server Disconnect the server from the AC power source Remove or open the access panel Observe the BBWC status LED Battery pack LEDs on page 74 o If the LED is blinking every two seconds data is trapped in the cache Restore system power and then repeat the previous steps in this procedure oS of o If the LED is not lit continue with the next step 6 Unplug the battery cable from the old battery 7 Connect the battery cable to the new battery 8 Place the new battery at the same site in the server that the old battery occupied 9 Close the access panel Installing an E500 or P400 cache battery If you are replacing an existing E500 or P400 cache battery instead of installing a battery where one did not exist use the replacement procedure Replacing an E500 or P400 cache battery on page 37 instead of this installation procedure WARNING There is a risk of explosion fire or personal injury if the battery pack is not p P jury YP properly handled Refer to Battery replacement notice on page 81 before installing or removing any item that contains a battery pack 1 Close all applications and then powe
10. BSMI notice 80 C cable part numbers 27 cables 79 cache features 16 cache replacing 33 34 38 47 Canadian notice 79 capacitor pack 17 18 33 73 Chinese notice 81 compatibility of parallel SCSI drives 26 compromised fault tolerance 60 configuring an array 30 controller board features of 6 14 controller board installing 25 28 controller installation overview of 21 controller LEDs 67 69 71 72 controller options replacing 33 controller order setting 31 CPQONLIN 30 D data recovery 60 62 data transfer rate 14 device drivers installing 32 diagnostic tools 75 drive capacity upgrading 64 drive failure detecting 59 60 drive failure effects of 60 drive LEDs 58 drive types supported 14 drive failure of 59 60 drive replacing 61 drivers 32 drives adding 65 drives determining status of 58 drives installing 27 drives maximum number of 16 drives moving 64 drives types supported 14 electrostatic discharge 77 environmental requirements 14 European Union notice 80 expanding an array 65 extending logical drive capacity 65 external drives installing 27 F fault tolerance compromised 60 FBWC module 17 18 33 73 FCC rating label 78 features 14 features model specific 16 features standard 14 Federal Communications Commission FCC notice 78 79 Index 84 firmware updating 29 G grounding methods 77 guidelines replacing drives 61 Insight Diagnostics 75 installa
11. I O connection to Grid array mezzanine connector the system board HP Smart Array P800 Controller features Teao osain Maximum number of 108 internal external physical drives Maximum power 25 W required approximate RAID levels O 1 1 0 and 5 with cache battery also RAID 6 Battery kit option 398648 001 part number Cache module 72 bit wide 512 MiB BBWC 48 MiB is used by the onboard processor I O connection to PCle x8 edge connector the system board HP Smart Array P812 Controller features Feature Description o Board type Full size PCle stand up board Features 19 Tewe oemp Maximum number of 108 internal external physical drives Maximum power 29 W required approximate RAID levels 0 1 1 0 5 and 50 with cache capacitor also RAID 6 and 60 Cache module 72 bit wide 1 GiB FBWC 112 MiB is used by the onboard processor I O connection to PCle x8 edge connector the system board These dimensions exclude the board bracket For use on qualified systems that support power requirements above 25 W Features 20 Overview of the installation procedure Installing a stand up controller in an uncontigured server New HP ProLiant servers autoconfigure when powered up for the first time For more information about the autoconfiguration process see the server specific user guide or the HP ROM Based Setup Utility User Guide These guides are available on the product Documentation C
12. a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin e Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 77 Regulatory compliance notices Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expecte
13. continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment Regulatory compliance notices 79 This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives e Low Voltage Directive 2006
14. electronic components Be sure you are properly grounded before beginning this procedure Upgrading or replacing controller options 39 The method for replacing a battery depends on whether the battery case is mounted on the inner wall of the server chassis by a hook and loop strip or located in a drive slot To replace a battery case mounted on the inner wall of the server chassis 1 Back up all data Close all applications Power down the server Remove the server from the enclosure Remove the server access panel Remove the battery case from the chassis wall Disconnect the cable from the battery Connect the battery cable to the replacement battery Oo ON AAP WH Mount the battery case on the chassis wall Close the server access panel 11 Reinstall the server in the enclosure After installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is disabled temporarily This behavior is normal because the new battery pack is likely to have a low charge The controller operates properly while the battery pack is recharging although the performance advantage of the array accelerator is absent You do not need to take any action because the recharge process begins automatically when the battery pack is installed When the battery pack has been charged to a predetermined level the array accelerator is enabled automatically To replace a battery case located
15. in a drive slot 1 Back up all data Close all applications Power down the server Remove the server from the enclosure Remove the server access panel Remove the battery case from the drive slot Disconnect the battery cable ON AAR wD Invert the battery case Upgrading or replacing controller options 40 9 Pull the right hand portion of the battery case away from the battery pack and simultaneously rotate the battery pack out of the opening 10 Position the replacement battery pack in the opening in the battery case as shown The upper left edge of the battery pack is under the flanges on the pillars at the left edge of the opening and the right side of the battery pack rests on the right pillars Upgrading or replacing controller options 41 11 Pull the right hand portion of the battery case away from the battery pack and simultaneously rotate the battery pack into the opening 12 Connect the battery cable to the battery pack and the cache Route the battery cable so that the cache and battery pack can be removed together If you need to remove the cache to transfer data the battery pack must remain connected to it so that the data is preserved 13 Insert the battery case into the drive slot 14 Close the server access panel 15 Install the server in the enclosure After installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is disab
16. internal storage on page 26 externally Connecting external storage on page 27 or both For information about supported drive models for a particular controller see the controller specific page on the HP website http www hp com products smartarray Connecting internal storage 1 2 Power down the server Install drives if necessary For drive requirements when configuring arrays see Utilities available for configuring an array on page 30 The server may support different types of drives However to group drives in an array they must meet the following criteria o They must be either all SAS or all SATA This controller does not support parallel SCSI drives o They must be either all hard drives or all solid state drives o For efficient use of drive space they must have comparable capacity For more information about drive installation see the following resources o Replacing moving or adding drives on page 58 o Server documentation o Drive documentation Use the internal wide SAS cable provided with the server to connect the controller to the drives o If the drives are hot plug capable connect the internal connector of the controller to the SAS connector on the hot plug drive cage o If the drives are not hot plug capable connect the internal connector of the controller to the non hot plug drives Close or install the access panel and secure it with thumbscrews if any are present Z C
17. new capacitor pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically after the capacitor pack is installed and the server is powered The controller operates properly while the capacitor pack recharges although the performance advantage of the array accelerator is absent When the capacitor pack has been charged to a satisfactory level the controller enables the array accelerator automatically Upgrading or replacing controller options 57 Replacing moving or adding drives Identifying the status of a drive When a drive is configured as a part of an array and connected to a powered up controller the drive LEDs indicate the condition of the drive e OO Fault UID LED amber blue Online LED green Online activity Fault UID LED Interpretation LED green amber blue On off or Alternating amber The drive has failed or a predictive failure alert has been flashing and blue received for this drive it also has been selected by a management application The drive is operating normally and it has been selected by a flashing management application regularly 1 Hz Replace the drive as soon as possible On Off The drive is online but it is not active currently Flashing regularly Amber flashing Do not remove the drive Removing a drive may terminate the regularly 1 Hz current operation and cause data loss The drive is part of an array that is unde
18. properly grounded before beginning this procedure 1 Close all applications and then power down the server This procedure flushes all data from the cache 2 Observe the BBWC Status LED Battery pack LEDs on page 74 o If the LED is blinking every 2 seconds data is trapped in the cache Restore system power and repeat the previous steps in this procedure o If the LED is not lit proceed with the next step A WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 81 before installing or removing any item that contains a battery pack 3 Remove the controller from the server 4 Pull the flanges on the battery clip outward 1 and then swivel the clip 180 degrees so that it rests on the batteries 2 5 Swivel the latches on the DIMM connector outward 1 Upgrading or replacing controller options 47 6 Slide the battery assembly and the cache module off the controller board 2 The procedure at this point depends on whether you are replacing the controller or the cache module o If you are replacing the controller go directly to the next step o If you are replacing the cache module pull it out of the battery assembly install the new cache module in its place and then go to the next step 7 Install the cache module and batteries on the controller board a Hold the controller board near the DIMM conn
19. reduce the risk of personal injury or damage to the equipment consult the safety information and user documentation provided with the server before attempting the installation Many servers are capable of providing energy levels that are considered hazardous and are intended to be serviced only by qualified personnel who have been trained to deal with these hazards Do not remove enclosures or attempt to bypass any interlocks that may be provided for the purpose of removing these hazardous conditions 1 Remove the access panel from the server blade A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Select an available mezzanine socket on the system board Remove the socket cover and then save it for future use Plug the controller into the socket Tighten the three spring loaded captive screws at the corners of the controller x4 PF wp Reinstall the access panel Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 7 Reinstall the server blade in the enclosure Connecting the mezzanine controller to storage devices Install an HP 3G SAS Blade Pass Thru Module in the enclosure 1 2 Connect the pass thru module to a drive enclosure 3 If necessary install physical drives i
20. replacement 61 Smart Array Advanced Pack SAAP 6 spares battery pack part number 16 spares cable part numbers 27 specifications controller 14 stand up controller installing 25 static electricity 77 storage capacity convention 6 storage capacity increasing 64 storage devices connecting 26 28 T Taiwan battery recycling notice 82 temperature requirements 14 troubleshooting 67 75 Index 85 U unconfigured server installation in 21 22 updating Management Agents 32 updating the firmware 29 upgrading drive capacity 64 Index 86
21. 2 Expander Heartbeat This LED flashes every two seconds during normal operation If the LED glows steadily the expander cannot function due to an internal problem If the LED flashes twice per second the expander cannot function because the NVRAM is corrupt Amber CR510 System Error The controller ASIC has locked up and cannot process any commands CR509 Diagnostics Error One of the server diagnostics utilities has detected a controller error 4 Amber CR500 Drive Failure To determine which drive has failed check the Fault LED of each physical drive connected to the controller 7 Green CR506 Command The controller is working on a command from Outstanding the host driver Green CR505 Controller Heartbeat When the controller is in good health this LED flashes every two seconds Green CR504 Gas Pedal This LED together with the Idle Task LED next item indicates the amount of controller S activity For details see the following table Green CR503 Idle Task This LED together with the Gas Pedal LED previous item indicates the amount of controller CPU activity For details see the following table Diagnosing array problems 71 Gas pedal LED Idle task LED Controller CPU activity level status status Blinking Off 25 50 On steadily Oft 50 75 On steadily On steadily 75 100 Runtime LEDs for P812 model 1 Green CR76 Idle Task This LED together with the Gas Pedal LED following item
22. 2 Update the server firmware Updating the firmware on page 29 3 Do one of the following Overview of the installation procedure 21 wp ON aM 10 11 12 13 14 15 16 17 18 19 20 21 22 o If the new controller is the new boot device install the device drivers Installing device drivers on page 32 o If the new controller is not the new boot device go to the next step Power down the server Power down all peripheral devices Disconnect the power cord from the power source Disconnect the power cord from the server Disconnect all peripheral devices Install the controller hardware Installing the controller hardware on page 25 For server specific procedures see the server user guide Connect storage devices to the controller Connecting storage devices on page 26 Connect peripheral devices to the server Connect the power cord to the server Connect the power cord to the power source Power up all peripheral devices Power up the server Update the controller firmware Updating the firmware on page 29 Update the drive firmware Updating the firmware on page 29 Optional Set this controller as the boot controller using ORCA Setting a controller as the boot controller on page 31 Optional Change the controller boot order using RBSU Setting the controller order on page 31 If the new controller is not the new boot device install the device drivers Installi
23. 5 Gb s SATA drives e 3 0 Gb s SATA drives on systems that support 6 0 Gb s SAS drives Not all servers support all SAS or SATA drive types For more information see the server QuickSpecs on the HP website hitp www hp com go bizsupport OBDR tape drives are also supported For more information about OBDR see the HP website http www hp com go obdr Maximum logical drive size 8 ZB 8 x 10 bytes Maximum number of logical 64 drives For controllers that use battery backed write cache For controllers that use flash backed write cache 3Not all servers support all drive types For more information see the server QuickSpecs on the HP website http www hp com go bizsupport Battery pack service life The batteries in BBWC battery packs are a consumable material After 3 years of service batteries may not provide predictable data retention times When an HP Smart Array controller detects this condition it automatically restricts write cache functions to protect user data To help ensure uninterrupted performance levels HP recommends replacing battery packs at 3 year intervals In NiMH batteries the charging and discharging processes create and recombine inert gases which can cause the button cell to swell in size by as much as 20 Battery packs are designed to stop charging before excess swelling occurs However if excess swelling does occur a pressure mechanism within the button cell releases these non
24. 7 Green CR4 Gas Pedal This LED together with the Idle Task LED next item indicates the amount of controller CPU activity For details see the following table Green CR7 Idle Task This LED together with the Gas Pedal LED previous item indicates the amount of controller CPU activity For details see the following table Gas Pedal LED Idle Task LED status Controller CPU activity status level Runtime LEDs for P212 P410 and P411 models 000000000 SSE 00000000 Amber DS9 System Error The controller ASIC has locked up and cannot process any commands 2 Green DS8 Idle Task This LED together with the Gas Pedal LED next item indicates the amount of controller CPU activity For details see the following table 3 Green DS7 Gas Pedal This LED together with the Idle Task LED previous item indicates the amount of controller activity For details see the following table 4 Green DS6 Heartbeat When the controller is in good health this LED flashes every two seconds 5 Green DS5 Pending Command The controller is working on a command from the host driver Diagnosing array problems 68 m caor Name eomme Amber DS2 Drive Failure To determine which drive has failed check the Fault LED of each physical drive connected to the controller Amber DS1 Diagnostics Error One of the server diagnostics utilities has detected a controller error Gas pedal LED Idle task LED Controller CPU activit
25. 8 P400 with SAS 4i connectors on the front of the board 5 20 00sierspsdsniedandondepaeieisnesioaosadanuaaarbssanns 9 P400 with SAS 4i connectors on the back of the board ccccesscessesesceeeseeeseeeseeeeseceeeceeeeeaeeeneeenaeeeeeeneeennees 10 PT pee ac tao ccc E E se een 10 ZE E A eee 11 P7 OOM modeler E E E E EEEE E EE E E E A 12 BAPAE C cash hehcdivt tips eels lacuna ets ea eu aapnsuarea es claws us etnias uta on ge ouunedietsenasesioudianauneoee 12 AOO nae Rete tm et ar eur rer rr Pe or eer ore ee eee ner 13 APA ERSE rg are er epee OT rere 14 Summary of controller features and capabilities ccccccsccccsseececssececsseeesseeecssecesseceeseeecseceseseeeseeseseeeesseees 14 Features common to all controller medels 3s csdeiadsinconsnsensesenevenesasstouaseusshonbepubonvresusnnexagevenevenesenenass 14 Battery pack service life cccccccscccccssceessececsseeceseeecssececeeccssececsecesseeecsseeecseeecseeecsseeecsseceseeseneeensaes 15 Modelspecific features cccccccccccsscecsseceesseecseeecsseceseeecsececssececsseeesseeecssesecsecesseeecsseeesnsesesteeessseeenss 16 Overview of the installation procedure acs size ricaranexionsacaxinecicariciciseninsricasioacacariassumiacsnadaneqenianiosenned 21 Installing a stand up controller in an unconfigured server cccesceesseesseeeseeeeeeseeeeeeeeseeeeesneeenseeeteeeneeenaeeseeess 21 Installing a stand up controller in a previously configured SErver ccccesc
26. 95 EC e EMC Directive 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product CE This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth CE xxxx O This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany The official EU CE declaration of conformity for this device can be found on the HP website hitp www hp com go certificates BSMI notice Boris jae ARS Stain EEEN Fa ie AS gt One EKAA Fit gt FES PASS ABER Es BAT Regulatory compliance notices 80 Chinese notice Class A equipment aA WA ARP th ERED YP A RSE MACARBT ETI TREN A PTA PAAR TF GH HE Japanese notice TERAZ o CVS BIC VCCI Z ASV CWE LEB KORAKE BRAF EW COPE TTA BARAFEB CT OPE ZERA CERTA ERAMELCTWETA COBBMIVARCT CV ary RARO T fASNAL SAMBA SBITFLEMHSVIETF MRAR Eo T TELW RYO RWALTR SV VCCI B VCCI 7 2 BTV CWRU BANTI KOMIC CER FSU IORI JAAARRRITRE CT OORE gee CHATS LE RMHBESSRIOPFLEBHVET I ORATIE AM RE ET HLIBRENSZIEMRHVIET VCCI A Kor
27. A CAUTION Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data Upgrading or replacing controller options 55 7 Install the replacement or upgrade cache module 8 Align the posts on the bottom of the capacitor pack with the hole and groove on the controller 9 Lower the capacitor pack onto the controller leaving sufficient room to connect the capacitor pack cable Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 10 Connect the capacitor pack cable to the cache module Upgrading or replacing controller options 56 11 Slide the capacitor pack toward the cache module Be sure that the edge of the cache module slides into the groove in the capacitor pack 12 Secure the capacitor pack clip a Rotate the clip down over the cache module b Firmly press both ends of the clip until they click into place beneath the controller board 13 Install the controller in the server After installing a capacitor pack you might see a POST message during reboot indicating that the array accelerator cache module is disabled temporarily This behavior is normal because the
28. AUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Installing the controller hardware 26 5 Power up the server Connecting external storage The following procedure is valid for all controller models However if you connect an E500 controller to an HP MSA2000s enclosure the following operational differences apply compared to other combinations of controllers and storage devices e You use the enclosure not the server to set the RAID level on an array e You cannot set the rebuild priority e You cannot move arrays e The cache battery on the controller is no longer required In addition you can connect only one MSA2000s enclosure to each E500 controller For further information about using an E500 with an MSA2000s see the user guide for the MSA2000s 1 Power down the server 2 Connect an external SAS cable to the external port of the controller a Pull back the tab on the Mini SAS 4x connector on the cable b Insert the cable connector into the external port of the controller c Release the tab 3 Connect the other end of the cable to the SAS input connector of the external storage enclosure o If the enclosure uses a standard SAS 4x connector insert the cable connector into the enclosure connector and then tighten the lock screws on the cable connector o If the
29. D IMPORTANT Do not power up the server until the hardware configuration is satisfactory as described in the procedure given in this section To install the controller in an unconfigured server 1 Install the controller hardware Installing the controller hardware on page 25 For server specific procedures see the server user guide 2 Ifthe controller supports external storage connect external storage devices to the controller Connecting external storage on page 27 3 Install physical drives as needed The number of drives connected to the controller determines the RAID level that is autoconfigured when the server powers up For more information see the server specific user guide or the HP ROM Based Setup Utility User Guide Power up the external storage devices Power up the server The autoconfiguration process runs Update the server firmware Updating the firmware on page 29 Update the controller firmware Updating the firmware on page 29 Update the drive firmware Updating the firmware on page 29 oP we eS SS Install the operating system and device drivers Installing device drivers on page 32 Instructions are provided with the CD that is supplied in the controller kit 10 Optional Create additional logical drives Configuring an array on page 30 The server is now ready for use Installing a stand up controller in a previously configured server 1 Back up data on the system
30. HP Smart Array Controllers for HP ProLiant Servers User Guide Part Number 469988 005 February 2010 Fifth Edition Copyright 2008 2010 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intended audience This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Contents BEENI o S A E E E AE A E E A A A A A A E 6 Memory and storage capacity CONVENTIONS cceeceesseesseeeseeeseeeseecneeenseeeseecnaeeeseeceectaeenseeeeecneeenseeeteesteeenseenses 6 Sman Array Advanced Pack sisusse aE E EEE ceceed 6 Required hardware ccccccccssscessseceesececsseeeesseeesseeeesseeesseeeesseeeceseeesseesesseescssesesseesensecessseeeeeesenseeeesseees 7 36 9 ole neea a ee ee e ee a ee ee ee EE 7 PAPA EEE E E
31. ID method Configuring an array 30 Setting the boot controller and controller order Setting a controller as the boot controller Use the following procedure to set a controller as the boot controller To adjust the boot order settings for other controllers in the system use RBSU Setting the controller order on page 31 1 Confirm that the controller is connected to a logical drive If it is not it cannot be set as the boot controller Perform a normal system shutdown Restart the server POST runs and all controllers in the server are initialized one at a time in the current boot order sequence If a controller is connected to one or more drives an ORCA prompt message appears during the initialization process for that controller As soon as you see the ORCA prompt for the controller that you want to set as the boot controller continue with the next step Press the F8 key The ORCA main menu appears If the controller is configured with a logical drive one of the menu options is to set the controller as the boot controller Select the appropriate menu option and follow any subsequent on screen instructions If prompted to save the settings do so Optional To configure or reconfigure an array on this controller you can use ORCA For more information see the Configuring Arrays on HP Smart Array Controllers Reference Guide This guide is available on the Documentation CD that is provided in the controller kit
32. TION Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data 1 Close all applications and then power down the server This procedure flushes all data from the cache Disconnect the power cord from the AC power source Disconnect the power cord from the server If the existing cache is connected to a battery observe the BBWC Status LED Battery pack LEDs on page 74 o If the LED is flashing every 2 seconds data is still trapped in the cache Restore system power and then repeat the previous steps in this procedure Upgrading or replacing controller options 38 o If the LED is not lit disconnect the battery cable from the cache 5 Remove the controller from the server and place it on a firm flat nonconductive surface 6 Remove the existing cache from the controller by pulling at both ends of the cache module with equal force 7 Install the new cache on the controller Press firmly above each connector to ensure good electrical contact If the cache is not connected properly the controller cannot boot Install the controller in the server If the previous cache was connected to a battery pack connect the battery cable to the new cache Replacing the P700m or P712m cache battery Z CAUTION Electrostatic discharge can damage
33. a collection of additional and advanced controller features embedded in the firmware of select Smart Array controllers When activated with a registered license key SAAP 1 0 provides the following features e RAID 6 ADG e RAID 60 e Advanced Capacity Expansion e Mirror splitting and recombining in offline mode e Drive Erase e Performance optimization for video on demand To access SAAP features you must purchase a license key from HP To obtain a license key see the SAAP product page on the HP website http www hp com go SAAP To install the license key and activate SAAP use a supported array configuration tool e Option ROM Configuration for Arrays ORCA e HP Array Configuration Utility ACU Features 6 For registration procedures see the Configuring Arrays for HP Smart Array Controllers Reference Guide available on the controller Documentation CD or the ACU product page on the HP website http h18004 www1 hp com products servers proliantstorage software management acumatrix index html Required hardware For a list of Smart Array controllers that support SAAP see the SAAP QuickSpecs on the HP website http 7h18004 www1 hp com products quickspecs 13200_na 13200_na html To support some controller features the controller may also require a hardware configuration that includes the following cache array accelerator options e A cache module that is 256 MiB or larger e A compatible battery pack or capacitor p
34. a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Regulatory compliance notices 78 e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For
35. able on the SmartStart CD and also on the HP website http www hp com servers diags Diagnosing array problems 75 POST messages Smart Array controllers produce diagnostic error messages POST messages at reboot Many POST messages suggest corrective actions For more information about POST messages see the HP ProLiant Servers Troubleshooting Guide Diagnosing array problems 76 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to
36. accelerator showing the connector for the cable to an optional battery pack that upgrades the cache to BBWC Features 9 P400 with SAS 4i connectors on the back of the board Port 21 SAS 4i connector Cache module also known as array accelerator showing the connector for the cable to an optional battery pack that upgrades the cache to BBWC Features 10 Description o Cache module also known as array accelerator Runtime LEDs See Controller board runtime LEDs on page 67 On rear of cache Connector for the cable to an optional cache battery that upgrades the cache to BBWC Not shown In place of the BBWC option the controller can support a FBWC module and capacitor pack Port 11 Mini SAS 4i connector Port 2I Mini SAS 4i connector A CAUTION Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data P411 model oe 690 Ports 1 and 2 Mini SAS 4x connectors Cache module also known as array accelerator Runtime LEDs See Controller board runtime LEDs on page 67 On rear of cache Connector for the cable to an optional cache battery that upgrades the cache to BBWC Not shown In place of the BBWC option the controller can support a FBWC module and capacitor pack
37. ack To obtain these options contact an HP authorized reseller or see the HP website http www hp com products smartarray E500 model Description Port 1E Mini SAS 4x connector Port 2E Mini SAS 4x connector Cache module also known as array accelerator showing the connector for the cable to an optional battery pack that upgrades the cache to BBWC A CAUTION Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data Features 7 P212 model lt lt _ ___ 4 Port 1E Mini SAS 4x connector Port 2E Mini SAS 4x connector Cache module also known as array accelerator Status LEDs runtime LEDs For more information see Controller board runtime LEDs on page 67 On rear of cache Connector for the cable to an optional cache battery that upgrades the cache to BBWC A CAUTION Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data Features 8 P400 with SAS 4i connectors on the front of the board Runtime LEDs See Controller board runtime LEDs on page 67 Cache module also known as array
38. amber LED is off then proceed with the next step Remove the controller from the server See the documentation that ships with the server Open the capacitor pack clip a Pull the battery clip flanges outward b Rotate the clip 180 degrees so that it rests on top of the capacitor pack Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 5 Remove the capacitor pack a Slide the capacitor pack 2 cm away from the cache module b Disconnect the capacitor pack cable from the cache module Upgrading or replacing controller options 50 c Lift the capacitor pack and clip from the controller 6 Remove the capacitor pack clip a While holding the capacitor pack assembly rotate the clip until it is about 30 degrees from the capacitor pack b Push the clip in line with the clip hinges until the clip detaches from the hinge pillar 7 Install the capacitor pack clip a Position the clip so that the hinge on the right is aligned with the hinge pillar on the new capacitor pack b Hold the clip at about a 30 degree angle to the capacitor pack Upgrading or replacing controller options 51 c Push the clip onto the hinge pillar 8 Align the posts on the bottom of the capacitor pack with the hole and groove on the controller 9 Lower the capacitor pac
39. ao of SS S If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs on page 73 o If the amber LED is flashing data is trapped in the cache Restore system power and restart this procedure from step 1 o If the amber LED is not illuminated remove the controller from the server and then continue with the next step 8 Open the ejector latches on each side of the DIMM slot Normally the cache module is ejected from the DIMM slot If the module is not ejected automatically remove the cache module Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors Upgrading or replacing controller options 33 9 If the cache module is connected to a capacitor pack carefully disconnect the capacitor pack cable from the connector on the top of the cache module 10 11 12 13 If the previous cache module was connected to a capacitor pack carefully connect the capacitor pack cable to the new cache module Install the new cache module in the DIMM slot Close the ejector latches on the DIMM slot Install the controller Replacing the BBWC module on the P212 P410 P411 and P712m models Z CAUTION Do not use this controller with cache modules designed for other controller a uk wp models because the controll
40. are installed at the same time You can also use SmartStart to update the drivers manually on systems that are already configured For more information see the SmartStart documentation Installing Management Agents If you use the Assisted Installation path feature of SmartStart fo install the operating system on a new server the Management Agents are automatically installed at the same time You can update the Management Agents by using the latest versions of the agents from the HP website http www hp com go hpsim The procedure is provided with the agents If the new agents do not function correctly you might also need to update Systems Insight Manager The latest version of Systems Insight Manager is available for download from the HP website hitp www hp com go hpsim Installing device drivers and Management Agents 32 Upgrading or replacing controller options Replacing the FBWC module on the P410 and P411 models Z CAUTION Do not use this controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data Update the controller firmware Updating the firmware on page 29 Close all applications Power down the server Disconnect the power cord from the AC power source Disconnect the power cord from the server Remove or open the access panel
41. back about arrays use the following diagnostic tools e ACU For more recent products array diagnostics is available with ACU v8 28 13 0 and later This utility is available on the SmartStart CD in the controller kit and also on the HP website http www hp com support For more information about ACU see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD that ships with the controller For more information about error messages see the HP ProLiant Servers Troubleshooting Guide e ADU For products that support SmartStart v8 25 and earlier this utility is available on the SmartStart CD in the controller kit and also on the HP website hitp www hp com support When prompted for product information enter the server model name For more information about the meanings of the various ADU error messages see the HP ProLiant Servers Troubleshooting Guide e Event Notification Service This utility reports array events to the Microsoft Windows system event log and IML You can obtain the utility from the SmartStart CD or the HP website http www hp com support When prompted for product information enter the server model name e HP Insight Diagnostics HP Insight Diagnostics is a tool that displays information about the system hardware configuration and performs tests on the system and its components including drives if they are connected to Smart Array controllers This utility is avail
42. cananeeesncakanakaianneotncata tad ecieatnaenehishadanbeacniasacadan aneakatis 70 Runtime LEDs for P800 model are eatats patauats aahcupic pabanateaaisaaispalsnatone wakene abana eaehanacenaeaniacnaaonaaae 71 Runtime LEDs for P812 mall sissy cvstseuscuhsennsuscushusaisesniuns uses ues ahs ens une a bea lates usaab sais tN 72 FEWC module paca agatha E aang ap te ec apa cn nego pa nara apap mS eames 73 Battery pack E DE 74 Diagnostic tools Me om re E E E E EEEE EEEE ren EEE EE EE EER 75 Epekodaie la clic sirno A A 77 Preventing electrostatic discharge ccccccesscesseeesteeeseenreceseeeeecnseceaeecseecneeeeaeeeeecneeesaeeseeeneeenseeeneeenseeneeeneens 77 Grounding methods to prevent electrostatic discharge acess eresreee ey eee ee ee 77 Regulatory compliance RON OS zsrsr soprarrpsarr rreraren tees eer aie rareeanen 78 Federal Communications Commission notice cccccecnvenneenancniesnneannercanionnennininrenninadeptcbemonmnmnintiendienteranens 78 ZEEN Al e E AA 78 Class A egd i omeni aeee a e a a a a S 78 Class B CqQUuipMment ccccccssccesscceesscceeseecesseeceeeeeeseeeesaeeeeseeeseaeeeeseeeceseesesseesesaescseesesaeecesaeeceseeesaeeenes 78 Declaration of conformity for products marked with the FCC logo United States only ccccecceeereesteeteetteeeeees 79 ere NN CNN SNe ac atacand nce nc ca acetal gs ec ee ge nat E E TE 79 BIE ec bl e retailer cela Oe ella E AE EEE EEEE EEEE 79 Canadian notice Avis Canadien 6 0 c ccccesccccccessceccc
43. controller options 53 Replacing a P812 cache module Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge 1 Close all applications and then power down the server This method flushes all data from the cache module 2 Observe the FBWC module LEDs on page 73 o If the green LED is off and the amber LED is on the controller is transferring data from DDR memory to flash memory Wait for data transfer to complete about 60 seconds and then proceed with the next step o If the amber LED is off then proceed with the next step 3 Remove the controller from the server See the documentation that ships with the server Open the capacitor pack clip a Pull the battery clip flanges outward b Rotate the clip 180 degrees so that it rests on top of the capacitor pack Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 5 Remove the capacitor pack a Slide the capacitor pack 2 cm away from the cache module b Disconnect the capacitor pack cable from the cache module Upgrading or replacing controller options 54 c Lift the capacitor pack and clip from the controller 6 Remove the original cache module
44. d to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in
45. e pass thru module to a drive enclosure Install physical drives in the drive enclosure as needed The number of drives connected to the pass thru module determines the RAID level that is autoconfigured when the server blade powers up For more information see the server specific user guide or the HP ROM Based Setup Utility User Guide Install the server blade in the enclosure By default the server blade powers up upon insertion If necessary power up the server blade manually The autoconfiguration process runs Update the server firmware Updating the firmware on page 29 Update the controller firmware Updating the firmware on page 29 Update the drive firmware Updating the firmware on page 29 Install the operating system and device drivers Installing device drivers on page 32 Instructions are provided with the CD that is supplied in the controller kit Optional Create additional logical drives Configuring an array on page 30 The server blade is now ready for use Installing a mezzanine controller in a previously configured server blade 1 2 3 yaus Back up data on the system Update the server blade firmware Updating the firmware on page 29 Do one of the following o If the new controller is the new boot device install the device drivers Installing device drivers on page 32 o If the new controller is not the new boot device go to the next step Power down the server blade Rem
46. e that is still connected to the cache can cause a short circuit leading to permanent electrical damage 1 Close all applications and then power down the server Disconnect the server from the AC power source Remove all components that prevent access to the battery pack For more information see the server specific user guide 4 Observe the BBWC Status LED Battery pack LEDs on page 74 o If the LED is flashing every two seconds data is still trapped in the cache Restore system power and then repeat the previous steps in this procedure o If the LED is not lit proceed with the next step Disconnect the cache cable from the battery pack Remove the battery pack from the server Connect the cache cable to the new battery pack 2 NX y Install the new battery pack into the server NOTE After installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is temporarily disabled This is normal because the new battery pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically when the battery pack is installed The controller will operate properly while the battery pack recharges although the performance advantage of the array accelerator will be absent When the battery pack has been charged to a satisfactory level the array accelerator will automatically be enabled Replacing the E500 or P400 cache A CAU
47. ean notice Class A equipment Oo WIE SFBAHLS AAWAYSSS St 71710 LU WWA FE ASAE Ol SAS FASHA BeH AA 29 ASDA ASSH AS SACS SUC Class B equipment Ol AE ASZCHLL AAMASSSS St NEA F 2 JAA ASHE AS SACS OH TE AOA At Se Asu BS JI OW YSU Battery replacement notice This component uses a nickel metal hydride NiMH battery pack Regulatory compliance notices 81 A WARNING There is a risk of explosion fire or personal injury if a battery pack is mishandled To reduce this risk Do not attempt to recharge the batteries if they are disconnected from the controller Do not expose the battery pack to water or to temperatures higher than 60 C 140 F Do not abuse disassemble crush or puncture the battery pack Do not short the external contacts Replace the battery pack only with the designated HP spare Battery disposal should comply with local regulations Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate t
48. ector and at the top and right edges to minimize bending of the board b Position the batteries so that the pegs A on the underside of each battery are in the appropriate holes B on the controller board and pegs C are in slots D Upgrading or replacing controller options 48 c Slide the batteries toward the board bracket until the connectors on the cache module are firmly seated in the DIMM connector When the cache module is correctly seated the gold contacts on the cache module are completely hidden within the DIMM connector 8 Secure the battery clip to the controller board a Swivel the clip over the cache module 1 b Push the clip firmly at both ends 2 until it clicks into place under the controller board 9 Reinstall the controller in the server Replacing a P812 capacitor pack Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge Upgrading or replacing controller options 49 1 Close all applications and then power down the server This method flushes all data from the cache module 2 Observe the FBWC module LEDs on page 73 o If the green LED is off and the amber LED is on the controller is transferring data from DDR memory to flash memory Wait for data transfer to complete about 60 seconds and then proceed with the next step o If the
49. eeseeeeseeeseeeeeeeeeeeeseeeeeeteeenseeeteeeneeennees 21 Installing a mezzanine controller in an unconfigured server blade s cesceeeceeeseeeteeeseeeeseeeeeeteeenseeetteeneeenaees 22 Installing a mezzanine controller in a previously configured server blade cccceseeesceeeseeeneeeeseeeseeeteeeneeeneees 23 installing the controler TUN MNO suesmiieiiinainiasitoi siitia aaaeaii aaae 25 Installing stand up DOES s65acsiasasssusvsissunts vsiotsis sons uns utgsinssesulenu suiting una envio eanaushis sustoisanssissnouiasusecasingivaaesnis 25 Preparing Ihe 2k eee ee ee ee ee eRe REEE E EREE EERE EREE EEE 25 Installing the controller board ss sssssssssenseississesserserssessesserstrsstsstsserstrssisstsstrstrsissesstrstrarisresserstesresna 25 Connecting storage devices atc phatase ect nc ce pace cai pa oad encanta 26 Installing mezzanine 9 10 0 peer nimeee err e eee 27 Preparing the server blade can an osenrap a cance ab anapaipapiap ane rai omaneated pen apainalap ae ehenagaehapedavananssaienaneannene 28 Installing the mezzanine controller bOOrd cceeceeeseeeseeeneeeeseeseeeeseeeeeeceaeceeeeneeenaeeeseeereceaeseneeeneeenaees 28 Connecting the mezzanine controller to storage AeviCes ccscceeseeeseeeseeenseesseeeseeeeecneeeeaeeeteeenseeeaeeeaes 28 Updating ihe EL cl asc seen meena Emenee er S 29 Methods for updating the firmware cccccsccesseeesseeereeeseeseecseceseeeseecseeesseeeeeeneeceaeeeeecnseseeeeneeenteseeesneee
50. enclosure uses a Mini SAS 4x connector pull back the tab on the cable connector insert the cable connector into the enclosure connector and then release the tab 4 Power up the enclosure Power up the server SAS cable part numbers To order additional cables use the option kit part number Approximate cable Type of cable Option kit part Cable assembly length number number cr ei Min Sas cto sondrd Sas ax 419570821 408908003 rere I Mini SAS 4x to standard SAS 4x 419572 B21 408908 004 6 m 20 fi Mini SAS 4x to Mini SAS 4x 432239 B21 407344 005 Mini SAS 4x to standard SAS 4x 419573 B21 408908 005 Installing mezzanine boards The installation procedure for mezzanine boards involves the following main steps Installing the controller hardware 27 1 Preparing the server blade on page 28 2 Installing the mezzanine controller board on page 28 3 Connecting the mezzanine controller to storage devices on page 28 Preparing the server blade 1 Back up all data 2 Close all applications 3 Power down the server blade Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 4 Remove the server blade from the enclosure Installing the mezzanine controller board A WARNING To
51. er can malfunction and you can lose data Also do not transfer this cache module to a different controller module because you can lose data Close all applications Power down the server Disconnect the power cord from the AC power source Disconnect the power cord from the server Remove or open the access panel If the existing cache module is connected to a battery observe the BBWC status LED Battery pack LEDs on page 74 o If the LED is flashing every two seconds data is trapped in the cache Restore system power and then repeat the previous steps in this procedure o If the LED is not lit remove the controller from the server and then continue with the next step Upgrading or replacing controller options 34 7 Open the ejector latches on each side of the DIMM slot Normally the cache module is ejected from the DIMM slot If the module is not ejected automatically remove the cache module of 8 If the cache module is connected to a battery disconnect the battery cable from the connector on the rear of the cache module tt 9 If the previous cache module was connected to a battery connect the battery cable to the new cache module 10 Install the new cache module in the DIMM slot 11 Close the ejector latches on the DIMM slot 12 Install the controller Replacing the battery on the P212 P410 and P411 models Upgrading or replacing controller options 35
52. es you can use the extra capacity to either create new logical drives or extend existing logical drives For more information see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website hitp www hp com Moving drives and arrays You can move drives to other ID positions on the same array controller You can also move a complete array from one controller to another even if the controllers are on different servers Before moving drives you must meet the following conditions e If moving the drives to a different server be sure the new server has enough empty bays to accommodate all the drives simultaneously e The array does not have failed or missing drives e No spare drive in the array is acting as a replacement for a failed drive e The controller is not performing capacity expansion capacity extension or RAID or stripe size migration e The controller is using the latest firmware version e The server is powered down Before you move an array to another controller you must meet the following conditions Replacing moving or adding drives 64 Z CAUTION If the number of physical or logical drives exceeds the limit for the controller model and firmware version then the controller may recognize an unpredictable subset of the drives possibly resulting in failed arrays and data loss e Ifthe other controller is connected already to one or more arrays of configured logical drives the t
53. esstetccecsseceesessetteosssctecossnteussuethessuentaceseeatecasedencdacedesedeceses 79 ego oliclamUlaifssamicis Ulelrelg glilc ch Cees ee eee ene een eee eC ee 80 DOMIMNMONCE 222 2 cbtcssederstacaihocansederdearatenoagadssdansatiehangadsshenss teh ee ea er E e E aE e eA KAE ee EE EE E eR 80 Chinese Holice moeie ae a a crt eel e E Aa Sc dea EEEE EEEE 81 Alejo lateat e A A E A E A A 81 Korean notice Gf sade a eta tt ta a ta a a eta a te Mts ta a a a eta a et Sta eta Sa ete eect ett edt nee ne eee dae 81 Battery replacement notice cccccscccesssesessceeeseecssseeceseeeesseecesseeeeseeeeeseecesaeeceseesesseeeesaeecesaeessaeecesaeecesaeeseaeeenas 81 Taiwan battery recycling notice sc ccecis cts ncisnecancdascinatenndieusiicusincas onaslecaseaeseandimncin nits isieskiaseransbeuseakneesinasicaskansant 82 Acronyms and GONG ia didedacicdeierccibesicunitedaniilasictieiie tessa sched a aaia 83 Features Memory and storage capacity conventions Memory capacities are specified using binary prefixes e KiB 2 bytes e MiB 2 bytes e GiB 2 bytes e TiB 2 bytes Storage capacities are specified using SI prefixes e KB 10 bytes e MB 10 bytes e GB 10 bytes e B 10 bytes Older and other documentation may use SI prefixes for binary values Actual available memory capacity and actual formatted storage capacity for devices are less than specified values Smart Array Advanced Pack SAAP is
54. he recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal ee me HTT Regulatory compliance notices 82 Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility BBWC battery backed write cache CPQONLIN NetWare Online Array Configuration Utility FBWC flash backed write cache IML Integrated Management Log OBDR One Button Disaster Recovery ORCA Option ROM Configuration for Arrays POST Power On Self Test RBSU ROM Based Setup Utility SAAP Smart Array Advanced Pack SMHP HP System Management Homepage Acronyms and abbreviations 83 Index A ACU Array Configuration Utility 30 adding drives 65 ADU Array Diagnostic Utility 75 Array Configuration Utility ACU 30 array controller installation overview 21 Array Diagnostic Utility ADU 75 array expansion 65 array configuring 30 automatic data recovery rebuild 62 batteries replacing 15 35 37 39 42 batteries specifications 14 battery pack LEDs 74 battery replacement notice 81 battery installing 36 board components E500 7 board components P212 8 board components P400 connectors on front 9 board components P400 connectors on rear 10 board components P410 10 board components P411 11 board components P700m 12 board components P712m 12 board components P800 13 board components P812 14
55. iascncacicaanchancntacteandcannceaecaaucansceaasnascaananceancnaucntaatinancantons 36 Replacing an E500 or P400 cache battery wssretseoerwn cane carvucacasearsceniensscticanucrvesantasteeantsaeeaetscatecaatesaweaetetamedeatinetieth 37 Replacing the E500 or P400 cache icici cicckeatcacan coins esssenns axacsntna tnsenins ac acanina otnaenen es nies ba olmaean aniiedaa anaantasacsacasanane 38 Replacing the P700m or P7 12 mi cache bates scc nn sescsnneeteinanctnieientacnndeeannicinndninietnnanioienieat 39 Replacing a P800 cache battery ss snessvennetvansnsseusesesveus vusienussnuslsas hing lsastonaUsnusestoayesdustunsusoy oust oustnma nesbsyrenaseansth 42 Replacing the P800 cache module or contre etc sss sssnaioa aarapainnnanas ana pada hanabaiohan haba naiodsionalabainaboapanabaiadans 47 Replacing a P812 capacitor Wa ka sscesscvscvansesssetnneuesesesicvenitu saben seus snuwsouvsiveveuusabeshaetaselausbesstuncbysebiunbeunaiebanes 49 Replacing a P812 cache module gee eam ner ner rr err rr gt rm et Oren en Pe reer er na 54 Replacing moving or adding actin tse vcnst irc since vicriviroc aada 58 Identifying the status of a drive ceceeseesscesseceseeeneeenseeeseceseecaeeeaeecseeceeceseeseesnseseaeesueecnseenseeeneeeneeeeeeeneeens 58 Recognizing drive failure srein iei DR E ENO EEA EEE AE AD SORES E e ESSE ESI AN mE i SOE OO 59 Effects of Cr AniVS AGIIUNS az citaxicene2eseteetbiestucscue steed EA TE EREA EEE OE E ERER 60 Compromised fault tolerance
56. inated amber Fault LED now failed Each of these situations requires a different remedial action Case 1 An uncorrectable read error has occurred 1 Back up as much data as possible from the logical drive Z CAUTION Do not remove the drive that has the media error Doing so causes the logical drive to fail 2 Restore data from backup Writing data to the location of the unreadable sector often eliminates the error 3 Remove and reinsert the replacement drive This action restarts the rebuild process If the rebuild process still terminates abnormally 1 Delete and recreate the logical drive 2 Restore data from backup Case 2 The replacement drive has failed Verify that the replacement drive is of the correct capacity and is a supported model If these factors are not the cause of the problem use a different drive as the replacement Case 3 Another drive in the array has failed A drive that has recently failed can sometimes be made temporarily operational again by cycling the server power 1 Power down the server 2 Remove the replacement physical drive the one undergoing a rebuild and reinstall the drive that it is replacing 3 Power up the server If the newly failed drive seems to be operational again 1 Back up any unsaved data 2 Remove the drive that was originally to be replaced and reinsert the replacement physical drive The rebuild process automatically restarts 3 When the rebuild
57. k onto the controller leaving sufficient room to connect the capacitor pack cable Z CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 10 Connect the capacitor pack cable to the cache module Upgrading or replacing controller options 52 11 Slide the capacitor pack toward the cache module Be sure that the edge of the cache module slides into the groove in the capacitor pack 12 Secure the capacitor pack clip a Rotate the clip down over the cache module b Firmly press both ends of the clip until they click into place beneath the controller board 13 Install the controller in the server After installing a capacitor pack you might see a POST message during reboot indicating that the array accelerator cache module is disabled temporarily This behavior is normal because the new capacitor pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically after the capacitor pack is installed and the server is powered The controller operates properly while the capacitor pack recharges although the performance advantage of the array accelerator is absent When the capacitor pack has been charged to a satisfactory level the controller enables the array accelerator automatically Upgrading or replacing
58. led temporarily This behavior is normal because the new battery pack is likely to have a low charge The controller operates properly while the battery pack is recharging although the performance advantage of the array accelerator is absent You do not need to take any action because the recharge process begins automatically when the battery pack is installed When the battery pack has been charged to a predetermined level the array accelerator is enabled automatically Replacing a P800 cache battery Z CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning this procedure 1 Close all applications and then power down the server This procedure flushes all data from the cache 2 Observe the BBWC Status LED Battery pack LEDs on page 74 o If the LED is blinking every 2 seconds data is trapped in the cache Restore system power and then repeat the previous steps in this procedure o If the LED is not lit proceed with the next step Upgrading or replacing controller options 42 WARNING There is a risk of explosion fire or personal injury if the battery pack is not p p jury YP properly handled Refer to Battery replacement notice on page 81 before installing or removing any item that contains a battery pack 3 Remove the controller from the server 4 Pull the flanges on the battery clip outward 1 and then swivel the clip 180 degrees so that it rests on
59. n extended period during data recovery or a drive capacity upgrade When possible perform rebuild operations only during periods of minimal system activity When automatic data recovery has finished the replacement drive Online Activity LED changes from flashing steadily 1 Hz to one of the following states e The LED is on if the drive is inactive e The LED flashes irregularly if the drive is active A CAUTION If the Online Activity LED on the replacement drive does not light up while the corresponding LEDs on other drives in the array are active the rebuild process has abnormally terminated The amber Fault LED of one or more drives might also be illuminated Refer to Abnormal termination of a rebuild on page 63 to determine what action you must take Replacing moving or adding drives 62 Abnormal termination of a rebuild If the Online Activity LED on the replacement drive permanently ceases to be illuminated even while other drives in the array are active the rebuild process has abnormally terminated The following table indicates the three possible causes of abnormal termination of a rebuild None of the drives in the array have One of the drives in the array has an illuminated amber Fault LED experienced an uncorrectable read error The replacement drive has an The replacement drive has failed illuminated amber Fault LED One of the other drives in the array The drive with the illuminated Fault LED has has an illum
60. n the drive enclosure 4 Power up the server blade Installing the controller hardware 28 Updating the firmware Methods for updating the firmware To update the firmware on the server controller or drives use Smart Components These components are available on the Firmware Maintenance CD The most recent version of a particular component is available on the HP support website http www hp com support When prompted for product information enter the appropriate server model name 1 Find the most recent version of the component that you require Components for controller firmware updates are available in offline and online formats 2 Follow the instructions for installing the component on the server The instructions are provided on the CD and the same Web page as the component 3 Follow the additional instructions that describe how to use the component to flash the ROM The instructions are provided with each component For more information about updating the firmware see the HP ProLiant Storage Firmware Maintenance User Guide for controller and drive firmware or the HP Online ROM Flash User Guide for server firmware Updating the firmware 29 Configuring an array Utilities available for configuring an array To configure an array on an HP Smart Array controller three utilities are available Option ROM Configuration for Arrays ORCA A simple utility used mainly to configure the first logical drive in a
61. nce method in the enlarged array that it had in the smaller array When the expansion process has finished you can use the liberated storage capacity on the enlarged array to create new logical drives Alternatively you can use ACU to enlarge extend one of the original logical drives Replacing moving or adding drives 66 Diagnosing array problems Controller board runtime LEDs Immediately after you power up the server the controller runtime LEDs illuminate briefly in a predetermined pattern as part of the POST sequence At all other times during server operation the illumination pattern of the runtime LEDs indicates the status of the controller To determine the controller status see the appropriate controller specific section Runtime LEDs for E500 and P400 models c ll 00 00000000 Amber CR14 Controller Lockup The controller ASIC has locked up and cannot process any commands 2 Amber CR13 Drive Failure To determine which drive has failed check the Fault LED of each physical drive connected to the controller CR3 Activity Port 2E on the E500 or port 2 on the P400 is active 4 Green CR8 Activity Port 1E on the E500 or port 11 on the P400 is active 5 Green CR5 Command The controller is working on a command from the Outstanding host driver Green CR6 Heartbeat When the controller is in good health this LED flashes every two seconds Diagnosing array problems 67 jew oer Wane ome
62. neees 29 a aa i a ee es ee 30 Utilities available for configuring an array ccccesccesseesseeeteeeeeecseeeeaeeeeecseeeeseeeseesseeenseeneeeneeenseeeteecteeeneenteeens 30 Setting the boot controller and controller order ccccccceesecceeeeeseeeeeeeeeeeeeesenseeeeeeseneeeeeseteeeeeenaes 31 Setting a controller as the boot controller o ccssciesescsssusonnseansoonsesvhevesonvsesesheousnovasesunssvactonsbennsounsvavseavsooustsnseuesaens 31 Setting the controller order ee ae Teer ee re Poe rr or EAS re oR en ee ee eee 3 Installing device drivers and Management Agents ccsssseeseeseeeeseeeeeneeeeesaeeeenteeeeseaeeeeneeeentaees 32 Installing device Arivers cccccesseesseeesseeseecsseeeseeeseecnseceaeeceecseceaeecseecseeeeaeeeeeceseseaeecueecnteseaeeeteeenseenaeeeneens 32 Installing Management 2 2 c 4 lt y eames eames oe ne nm aHmO ak in SmRES HEEANES NURS BHE SND NESS NEN EESE SIRE BD Fo A NENA NRE ABED SanEODES SOS SA 32 Upgrading or replacing controler ODNONG xaos cnc ariiraa E E TA 3a Replacing the FBWC module on the P410 and P411 models csccssscssscsssssesesessssresersscensessessesesensessesees 33 Replacing the BBWC module on the P212 P410 P411 and P712m models cccceeeseeereeeteeetseetseeneeeneeens 34 Replacing the battery on the P212 P410 and P411 models 0cccecccnsecceecerccetsenvercceneauccetenderccencdeceneentoerseds 35 Installing an E500 or P400 cache battery sc cceccacacecac
63. new server before the operating system is loaded HP Online Array Configuration Utility for NetWare CPQONLIN A more full featured utility for online configuration of servers that use Novell NetWare HP Array Configuration Utility ACU An advanced utility that enables you to perform many complex configuration tasks For more information about the features of these utilities and for instructions for using the utilities see the Configuring Arrays on HP Smart Array Controllers Reference Guide This guide is available on the Documentation CD that is provided in the controller kit Whichever utility you use remember the following factors when you build an array All drives in an array must be of the same type for example either all SAS or all SATA and either all hard drives or all solid state drives For the most efficient use of drive space all drives within an array should have approximately the same capacity Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage The more physical drives that there are in an array the greater the probability that the array will experience a drive failure during any given period To guard against the data loss that occurs when a drive fails configure all logical drives in an array with a suitable fault tolerance RA
64. ng device drivers on page 32 If new versions of the Management Agents are available update the Management Agents Installing Management Agents on page 32 Optional Create additional logical drives Configuring an array on page 30 The server is now ready for use Installing a mezzanine controller in an unconfigured server blade New HP ProLiant server blades autoconfigure when powered up for the first time For more information about the autoconfiguration process see the server blade user guide or the HP ROM Based Setup Utility User Guide These guides are available on the product Documentation CD IMPORTANT Do not power up the server until the hardware configuration is satisfactory as described in the procedure given in this section To install the controller in an unconfigured server blade 1 2 Remove the server blade access panel Do one of the following Overview of the installation procedure 22 Ae oO 9 10 11 12 13 o For the HP Smart Array P712m Controller install the cache module if available To boot the controller does not require a cache module o For all other controllers install the cache module If the cache module is absent these controllers do not boot Install the controller in the server blade For server blade specific procedures see the server blade user guide Install the access panel Install an HP 3G SAS Blade Pass Thru Module in the enclosure Connect th
65. nts Installing Management Agents on page 32 The server blade is now ready for use Overview of the installation procedure 24 Installing the controller hardware Installing stand up boards The installation procedure for stand up boards involves the following main steps 1 Preparing the server on page 25 2 Installing the controller board on page 25 3 Connecting storage devices on page 26 Preparing the server 1 Back up all data 2 Close all applications 3 Power down the server Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 4 Power down all peripheral devices that are attached to the server 5 Unplug the AC power cord from the outlet and then from the server 6 Disconnect all peripheral devices from the server Installing the controller board A WARNING To reduce the risk of personal injury or damage to the equipment consult the safety information and user documentation provided with the server before attempting the installation Many servers are capable of providing energy levels that are considered hazardous and are intended to be serviced only by qualified personnel who have been trained to deal with these hazards Do not remove enclosures or attempt to bypass any inte
66. ny physical drive in the array fails all RAID O logical drives in the same array also fail e RAID 1 0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another e RAID 5 configurations can tolerate one drive failure e RAID 50 configurations can tolerate one failed drive in each parity group e RAID 6 configurations can tolerate two failed drives at a given time e RAID 60 configurations can tolerate two failed drives in each parity group Compromised fault tolerance A CAUTION When fault tolerance is compromised data loss can occur However it may be possible to recover the data For more information see Recovering from compromised fault tolerance on page 60 If more drives fail than the fault tolerance method can manage fault tolerance is compromised and the logical drive fails If this failure occurs the operating system rejects all requests and indicates unrecoverable errors For example fault tolerance might occur when a drive in an array fails while another drive in the array is being rebuilt Compromised fault tolerance can also be caused by problems unrelated to drives In such cases replacing the physical drives is not required Recovering from compromised fault tolerance If fault tolerance is compromised inserting replacement drives does not improve the condition of the logical volume Instead if the screen displays unrecoverable error messages perform the f
67. ny time if you do not exceed the maximum number of drives that the controller supports You can then either build a new array from the added drives or use the extra storage capacity to expand the capacity of an existing array If the drives that you intend to add to the system are already configured into logical drives you must meet certain conditions before adding drives to the system For more information see Moving drives and arrays on page 64 When you have successfully added the drives reset the server so that the controller can recognize the logical drives To perform an array capacity expansion use ACU If the system uses hot pluggable drives and ACU runs in the same environment as the normal server applications you can expand array capacity without shutting down the operating system For more information see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com Replacing moving or adding drives 65 The expansion process is illustrated in the following figure in which the original array containing data is shown with a dashed border and the newly added drives containing no data are shown unshaded The array controller adds the new drives to the array and redistributes the original logical drives over the enlarged array one logical drive at a time This process liberates some storage capacity on each physical drive in the array Each logical drive keeps the same fault tolera
68. o the replacement drive This process is called automatic data recovery or rebuild If fault tolerance is compromised the controller cannot reconstruct the data and the data is likely lost permanently If another drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error can occur and all data on the array can be lost However failure of another drive does not always lead to a fatal system error in the following exceptional cases e Failure after activation of a spare drive e Failure of a drive that is not mirrored to any other failed drives in a RAID 1 0 configuration e Failure of a second drive in a RAID 50 or RAID 60 configuration if the two failed drives are in different parity groups e Failure of a second drive in a RAID 6 configuration Time required for a rebuild The time required for a rebuild varies depending on several factors e The priority that the rebuild is given over normal I O operations you can change the priority setting by using ACU e The amount of I O activity during the rebuild operation e The average bandwidth capability MBps of the drives e The availability of drive cache e The brand model and age of the drives e The amount of unused capacity on the drives e For RAID 5 RAID 50 RAID 6 and RAID 60 the number of drives in the array Z CAUTION Because data rebuild time ranges from 200 to 520 GB h the system could be unprotected against drive failure for a
69. ollowing procedure to recover data 1 Power down the entire system and then power it back up In some cases a marginal drive will work again for long enough to enable you to make copies of important files If a 1779 POST message is displayed press the F2 key to re enable the logical volumes Remember that data loss has probably occurred and any data on the logical volume is suspect Make copies of important data if possible Replace any failed drives 4 After you have replaced the failed drives fault tolerance may again be compromised If so cycle the power again If the 1779 POST message is displayed a Press the F2 key to re enable the logical drives b Recreate the partitions c Restore all data from backup Replacing moving or adding drives 60 To minimize the risk of data loss that is caused by compromised fault tolerance make frequent backups of all logical volumes Replacing drives The most common reason for replacing a drive is that it has failed However another reason is to gradually increase the storage capacity of the entire system Upgrading drive capacity on page 64 If you insert a hot pluggable drive into a drive bay while the system power is on all disk activity in the array pauses for 1 or 2 seconds while the new drive is initializing When the drive is ready data recovery to the replacement drive begins automatically if the array is in a fault tolerant configuration If you replace a drive bel
70. onging to a faulttolerant configuration while the system power is off a POST message appears when the system is next powered up This message prompts you to press the F1 key to start automatic data recovery If you do not enable automatic data recovery the logical volume remains in a ready to recover condition and the same POST message appears whenever the system is restarted Before replacing drives e Open Systems Insight Manager and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors For more information see the Systems Insight Manager documentation on the Management CD e Be sure that the array has a current valid backup e Confirm that the replacement drive is of the same type as the degraded drive either SAS or SATA and either hard drive or solid state drive e Use replacement drives that have a capacity equal to or larger than the capacity of the smallest drive in the array The controller immediately fails drives that have insufficient capacity In systems that use external data storage be sure that the server is the first unit to be powered down and the last unit to be powered up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up In some situations you can replace more than one drive at a time without data loss For example e In RAID 1 0 configurations drives are mirrored in pai
71. otal number of logical drives on the controller after the drives have been moved must not exceed the number of logical drives that the controller supports This number depends on the controller model and on the controller firmware version e The total number of physical drives on the other controller after the drives have been moved must not exceed the maximum number of supported physical drives for that controller model and firmware version e All drives in the array must be moved at the same time When all the conditions have been met move the drives 1 Back up all data before removing any drives or changing configuration This step is required if you are moving data containing drives from a controller that does not have a cache module Power down the system Move the drives Power up the system Observe the POST messages aoe oe o Ifa 1785 POST message appears the drive array did not configure properly Continue with step 6 o Ifa 1724 or 1727 POST message appears drive positions were changed successfully and the configuration was updated Continue with step 7 6 If the array did not configure properly do the following a Power down the system immediately to prevent data loss b Return the drives to their original locations c Restore the data from backup if necessary 7 Verify the new drive configuration by running ORCA or ACU Configuring an array on page 30 Adding drives You can add drives to a system at a
72. ove the server blade from the enclosure Remove the server blade access panel Do one of the following o For the HP Smart Array P712m Controller install the cache module if available To boot the controller does not require a cache module o Forall other controllers install the cache module If the cache module is absent these controllers do not boot Overview of the installation procedure 23 10 11 12 13 14 15 16 17 18 Install the controller in the server blade For server blade specific procedures see the server blade user guide Install the access panel Install an HP 3G SAS Blade Pass Thru Module in the enclosure Connect the pass thru module to a drive enclosure Install the server blade in the enclosure By default the server blade powers up upon insertion If necessary power up the server blade manually The autoconfiguration process runs Update the controller firmware Updating the firmware on page 29 Update the drive firmware Updating the firmware on page 29 Optional Set this controller as the boot controller using ORCA Setting a controller as the boot controller on page 31 Optional Change the controller boot order using RBSU Setting the controller order on page 31 If the new controller is not the new boot device install the device drivers Installing device drivers on page 32 If new versions of the Management Agents are available update the Management Age
73. process has finished replace the newly failed drive However if the newly failed drive has not recovered 1 Remove the drive that was originally to be replaced and reinsert the replacement physical drive Replacing moving or adding drives 63 2 Replace the newly failed drive 3 Restore data from backup Upgrading drive capacity You can increase the storage capacity on a system even if there are no available drive bays by swapping drives one at a time for higher capacity drives This method is viable as long as a fault tolerance method is running Z CAUTION Because data rebuild time ranges from 200 to 520 GB h the system could be unprotected against drive failure for an extended period during data recovery or a drive capacity upgrade When possible perform rebuild operations only during periods of minimal system activity To upgrade drive capacity 1 Back up all data 2 Replace any drive The data on the new drive is re created from redundant information on the remaining drives A CAUTION Do not replace any other drive until data rebuild on this drive is complete When data rebuild on the new drive is complete the Online Activity LED changes from flashing steadily 1 Hz to one of the following states o The LED is on if the drive is inactive o The LED flashes irregularly if the drive is active 3 Repeat the previous step for the other drives in the array one at a time When you have replaced all driv
74. profile PCle stand up board peeteeae Weesgeves cm 16 8 x 7 0 x 1 8 Dimensions in Dimensions int 6 6x28x07 6 x 2 8 x 0 7 Maximum 8 external number of physical drives Maximum power required approximate RAID levels O 1 1 0 and 5 with cache battery also RAID 6 Battery kit option Battery pack 390936 001 battery cable 399034 001 part number Cache module 40 bit wide 256 MiB BBWC I O connection to PCle x8 edge connector the system board These dimensions exclude the board bracket HP Smart Array P410 Controller features Feature Description S Board type Low profile PCle stand up board Maximum number of Without cache 8 internal physical drives With cache 8 internal or up to 24 internal with an expander card Maximum power 12 W required approximate RAID levels Without cache RAID O 1 and 1 0 With cache and battery capacitor also RAID 5 and 50 With cache battery capacitor and SAAP also RAID 6 and 60 number Cache module 40 bit wide 256 MiB BBWC 72 bit wide 512 MiB BBWC 72 bit wide 1 GiB FBWC I O connection to the PCle x8 edge connector system board These dimensions exclude the board bracket SAAP is downloadable from the HP website http www hp com go SAAP Features 17 HP Smart Array P411 Controller features Feature Description Board type Low profile PCle stand up board Dimensions cm 16 8 x 7 0 x 1 8 Dimensions in 6 6 x 2 8 x 0 7
75. r down the server Upgrading or replacing controller options 36 2 Plug the battery cable supplied in the battery pack kit into the battery pack 3 Install the new battery pack into the server The installation site depends on the server For further information refer to the server specific user guide 4 Plug the other end of the battery cable into the connector on the cache module After installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is temporarily disabled This behavior is normal because the new battery pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically when the battery pack is installed The controller operates properly while the battery pack is recharging although the performance advantage of the array accelerator is absent When the battery pack has been charged to a predetermined level the array accelerator is automatically enabled Replacing an E500 or P400 cache battery Upgrading or replacing controller options 37 WARNING There is a risk of explosion fire or personal injury if the battery pack is not p p jury YP properly handled Refer to Battery replacement notice on page 81 before installing or removing any item that contains a battery pack Z CAUTION Do not replace a battery pack while the server is powered up In this situation the loose end of the battery cabl
76. rgoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Replacing moving or adding drives 58 Online activity Fault UID LED Interpretation LED green amber blue Flashing regularly Do not remove the drive Removing a drive may terminate the 1 Hz current operation and cause data loss The drive is rebuilding erasing or it is part of an array that is undergoing capacity expansion or stripe migration Flashing Amber flashing The drive is active but a predictive failure alert has been irregularly regularly 1 Hz received for this drive Replace the drive as soon as possible Flashing Off The drive is active and it is operating normally irregularly Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible Off Off The drive is offline a spare or not configured as part of an array Recognizing drive failure If any of the following occurs the drive has failed e The fault LED illuminates e If failed drives are inside the amber LED on the front of a storage system illuminates This LED also illuminates when other problems occur s
77. rlocks that may be provided for the purpose of removing these hazardous conditions 1 Remove or open the access panel A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Select an available x8 or larger PCle slot Remove the slot cover Save the retaining screw if one is present Install the cache module on the controller If the cache module is absent the controller will not boot Installing the controller hardware 25 Slide the controller board along the slot alignment guide if one is present and then press the board firmly into the slot so that the contacts on the board edge are properly seated in the system board connector Secure the controller board in place with the retaining screw If the slot alignment guide has a latch near the rear of the board close the latch Connect storage devices to the controller For details of the procedure see Connecting storage devices on page 26 Close or replace the access panel and then secure it with thumbscrews if any are present Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Connecting storage devices Depending on the controller model you can connect SAS or SATA drives to the controller internally Connecting
78. roller features For other features specifications and information about system requirements see the HP website www hp com products smartarray To get the full benefit of all controller features be sure that the controller is loaded with the latest firmware Features common to all controller models Feature Details Temperature range Operating 10 to 55 C 50 to 131 F Storage 30 to 60 C 22 to 140 F Relative humidity Operating 10 to 90 noncondensing Storage 5 to 90 Time required to recharge From 15 minutes to 2 hours 40 minutes depending on the initial battery battery charge level Duration of battery backup If the battery is fully charged and less than 3 years old more than 2 days The battery pack provides a continuous charge to store the cached data in DDR memory Features 14 Battery life expectancy 3 years For more information see Battery pack service life on page 15 Time required to recharge 5 minutes or less capacitor Duration of capacitor backup 80s The capacitor pack provides a sufficient duration to transfer the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data Capacitor life expectancy More than 3 years Mini SAS connector life 250 connect disconnect cycles for external internal and cable Mini expectancy SAS connectors Supported drive types e 3 0 Gb s SAS drives e 6 0 Gb s SAS drives e 1
79. rs You can replace several drives simultaneously if they are not mirrored to other removed or failed drives e In RAID 50 configurations drives are arranged in parity groups You can replace several drives simultaneously if the drives belong to different parity groups It two drives belong to the same parity group replace those drives one at a time e In RAID 6 configurations you can replace any two drives simultaneously e In RAID 60 configurations drives are arranged in parity groups You can replace several drives simultaneously if no more than two of the drives being replaced belong to the same parity group To remove more drives from an array than the fault tolerance method can support follow the previous guidelines for removing several drives simultaneously and then wait until rebuild is complete as indicated by the drive LEDs before removing additional drives However if fault tolerance has been compromised and you must replace more drives than the fault tolerance method can support delay drive replacement until after you attempt to recover the data refer to Recovering from compromised fault tolerance on page 60 Replacing moving or adding drives 61 Automatic data recovery rebuild When you replace a drive in an array the controller uses the fault tolerance information on the remaining drives in the array to reconstruct the missing data the data that was originally on the replaced drive and then write the data t
80. the batteries 2 5 Slide the batteries toward the right edge of the controller away from the bracket 6 While holding the battery assembly tilt the clip until it is at about 30 degrees to the batteries and then push the clip in line with the clip hinges until the clip detaches from the batteries The rest of the procedure depends on whether you are replacing a battery or adding one o If you are replacing a battery continue with the next step o If you are only adding an optional third battery go to step 9 7 Separate the batteries Upgrading or replacing controller options 43 a Turn the batteries over b Pull the lip on the right battery case away from the edge of the adjacent battery case 1 c Slide the batteries apart 2 8 Dispose of the exhausted or faulty battery using environmentally approved procedures Battery replacement notice on page 81 9 Position the new battery and the remaining good battery as indicated push them together and then slide them until they are aligned The batteries combine into one unit 10 Install the battery clip a Position the clip so that the hinges on the clip are next to the appropriate hinge pillars on the batteries b Hold the clip at about 30 degrees to the batteries Upgrading or replacing controller options 44 c Push the clip at the hinges until the clip clicks into place 11 Reinstall the batteries a Hold
81. the controller board near the DIMM socket and at the top and right edges to minimize bending of the board b Position the batteries so that the pegs A on the underside of each battery are in the appropriate holes B on the controller board and pegs C are in slots D Upgrading or replacing controller options 45 c Slide the batteries toward the board bracket until they are firmly seated against the connectors on the cache module 12 Secure the battery clip to the controller board a Swivel the clip over the cache module 1 b Push the clip firmly at both ends 2 until it clicks into place under the controller board 13 Reinstall the controller in the server After installing a battery pack you might see a POST message during reboot indicating that the array accelerator cache is temporarily disabled This behavior is normal because the new battery pack is likely to have a low charge You do not need to take any action because the recharge process begins automatically when the battery pack is installed The controller operates properly while the battery pack recharges although the performance advantage of the array accelerator is absent When the battery pack has been charged to a satisfactory level the array accelerator is automatically enabled Upgrading or replacing controller options 46 Replacing the P800 cache module or controller A CAUTION Electrostatic discharge can damage electronic components Be sure you are
82. tion overview 21 installing device drivers 32 installing Management Agents 32 installing the batteries 36 internal drives installing 26 J Japanese notice 81 K Korean notices 81 L LEDs battery pack 74 LEDs controller 67 LEDs drive 58 LEDs E500 67 LEDs FBWC module 73 LEDs P212 68 LEDs P400 67 LEDs P410 68 LEDs P411 68 LEDs P700m 69 LEDs p712m 70 LEDs P800 71 LEDs P812 72 logical drive capacity extension 65 logical drive creating 30 logical drives maximum number of 14 M Management Agents updating 32 memory capacity convention 6 methods for updating firmware 29 mezzanine controller installing 27 modifications FCC notice 79 moving drives 64 O ORCA Option ROM Configuration for Arrays 30 31 overview of installation process 21 P parallel SCSI drives compatibility of 26 physical drives maximum number of 16 POST error messages 60 75 power requirements 16 preparation procedures 25 28 previously configured server installation in 21 23 R RBSU ROM Based Setup Utility 31 rebuild abnormal termination of 63 rebuild description of 62 rebuild time required for 62 regulatory compliance notices 78 81 82 replacing drives 58 replacing the batteries 35 37 39 42 replacing the cache module 33 34 38 47 54 replacing the capacitor pack 49 replacing the controller 47 required hardware 7 ROM updating 29 runtime LEDs 67 S SAS replacement 61 SATA
83. uch as when a fan fails a redundant power supply fails or the system overheats e A POST message lists failed drives when the system is restarted as long as the controller detects at least one functional drive e ACU represents failed drives with a distinctive icon e HP Systems Insight Manager can detect failed drives remotely across a network For more information about HP Systems Insight Manager see the documentation on the Management CD e The HP System Management Homepage SMHP indicates that a drive has failed e The Event Notification Service posts an event to the Microsoft Windows system event log and the IML e ADU lists all failed drives For additional information about diagnosing drive problems see the HP Servers Troubleshooting Guide Z CAUTION Sometimes a drive that has previously been failed by the controller may seem to be operational after the system is power cycled or for a hot pluggable drive after the drive has been removed and reinserted However continued use of such marginal drives may eventually result in data loss Replace the marginal drive as soon as possible Replacing moving or adding drives 59 Effects of a drive failure When a drive fails all logical drives that are in the same array are affected Each logical drive in an array might be using a different fault tolerance method so each logical drive can be affected differently e RAID O configurations cannot tolerate drive failure If a
84. y level status status On steadily On steadily 75 100 Runtime LEDs for P7OOm model ow o Rome eon EE CR10 Thermal Alert This LED is not used 2 Amber CR9 System Error The controller ASIC has locked up and cannot process any commands 3 Amber CR1 Diagnostics Error One of the server diagnostics utilities has detected a controller error 4 Amber CR2 Drive Failure To determine which drive has failed check the Fault LED of each physical drive connected to the controller Green CR4 Activity Port 1 is active Diagnosing array problems 69 7 Green CR5 Command Outstanding The controller is working on a command from the host driver Green CR6 Controller Heartbeat When the controller is in good health this LED flashes every two seconds Green CR7 Gas Pedal This LED together with the Idle Task LED next item indicates the amount of controller CPU activity For details see the following table Green CR8 Idle Task This LED together with the Gas Pedal LED previous item indicates the amount of controller CPU activity For details see the following table Gas Pedal LED Idle Task LED Controller CPU activity level status status Runtime LED for P712m model Name Controller heartbeat LED CR6 Status Flashes every 2 seconds The controller is functioning properly Diagnosing array problems 70 Runtime LEDs for P800 model 0000000000 1 Green CR50

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