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Department of Natural Resources - Vendor E

1. IF NO Choose either I never applied to the NB Moose Draw if customer does not hunt or I understand that my moose history will be lost if they have a draw history but do not wish to link it to their Outdoor Card number GNR Registration NE Resident Moose Draw History Mandatory field The Quidoors Card Number ia now the ursque identifier te apply bor the New Dranewick Resident Mosse Draw The cients New Brunswick Residert Moose Draw History can andy Ge linked te his her Guldears Card Number if he she provides his her New Brunswick Medicare number Department of Nalianal Dafence Identification number or OME Identification number 1f the dient has applied to the New Brunewlck Resident Moose Draw In the past and wishes fo maintain his her priority pool application history salam Yes Link NR Resident Moose Draw now and enter the Klantifscation type and number Previous application s to the NE Resident Moose Draw to be linked t Jutdoorz Card Number el No o Hever applied Lo HE Ressdent Moose Drar C p understand my NB Resident Moose Draw History will be krst Yes L Unk NA Resident Mosse Draw History later IF YES Choose either to link now or later If linking now the customer must provide either their Medicare number RCMP ID number or DND ID number to link their moose draw history this one time Afterwards it will become attached to their Outdoor Card number Link NB Resident Mose Draw
2. or e Licensing is currently experiencing technical difficulties Please try again later Licence and Draws availability Bl The licence the customer wants to purchase is not Instruct the customer to contact DNR at 506 453 there 3826 during regular business hours to have this investigated 49
3. D Purchase a Licence Apply for a Draw View Active Licences View Draw Applications Link Moose Draw History Update Profile e Dh n Lewes ars aod Peirone tiec Que f aras Transaction Complete Receipt Transaction Details Chent Name JANE FISHERMAN Outdoors Card Number 350595021 Reference 647 Satta uS cM Once licence has printed successfully click the Done button Note the system will not allow you to click the Done button Lecce Reprint 5 25 E p j HST 0 68 until you have clicked the Print Licence c button If the customer would also like a Order Total 5 93 receipt click the Print Receipt button Click Print Licence and make sure licence is legible The dient must review and sign the licence at the before clicking the Done button counter If the client is purchasing on behalf of another the client should initial next to each licence they purchased If contact details inchude an email a receipt will be sent electronically If not a printed receipt may upon request 35 Cancel a Licence Cancel the completed sale of a licence after issuing the wrong type of licence How to 1 Search for customer see Search for Client 2 Confirm customer s identity by validating the information displayed on the Client Search Result screen Click on View Active Licences see Example 29 A list of the customer s active licences will be displayed Click the Cancel L
4. 43 Link Moose Draw History Link NB Resident Moose Draw history to a client s profile Fee N A Required Documents The customer must provide a NB Medicare number or RCMP Military identification number It is not necessary to have the actual card at the time of application Search for client Confirm customer s identity by validating the information displayed on the Client Search Result screen see Additional Information Click on Link Moose Draw History see Example 36 If the client s Moose Draw history has already been linked you will see a message saying that it has already been linked see Example 37 Click the radio button beside Link NB Resident Moose Draw now see Example 38 Choose the dentification Type from the dropdown menu Enter the dentification Number Click Update You will receive an Update Successful message see Example 39 Additional Information It is very important that you do not disclose information on the screen to the customer Always ask the customer to give you the information and validate the information on the screen to confirm the correct customer profile has been found The Outdoors Card Number is now the unique identifier to apply for the New Brunswick Resident Moose Draw The client s New Brunswick Resident Moose Draw History can only be linked to his her Outdoors Card Number if he she provides his her NB Medicare number Department of National Defence or RCMP identification number If
5. 123 Company Lid Legeut My cart O Help A message will appear that says the licence was successfully cancelled If you are cancelling another licence click the Cancel Another Licence button If the customer is not purchasing another licence click the Reprint Licence button To purchase correct licence click the Purchase a Licence menu option Client Search Client Registration Licence was saccessfulhy cancelled Rapis Licence ance Angier Licence Guidecra ada reor ree eee a CHRIS FESTER 14 CHERRY AVE FAEDERSCTON ni ET a3 Canada Ragaterad B Paecriant Purchase a Licence Apply for Draw View Active Licences View Draw Applications Link Moose Draw History Update Profile Clans Decay recoge asd Berita Tracey pe aid a aim nm 38 View Active Licences Description View list of customer s active licences How to Search for customer see Search for Client Confirm customer s identity by validating the information displayed on the Client Search Result screen Click on View Active Licences see Example 31 A list of the customer s active licences will be displayed see Example 31 1 Additional Information It is very important that you do not disclose information on the screen to the customer Always ask the customers to give you the information and validate the information on the screen to confirm the correct client profile has been found Example 31 User Joe Vendor Organiza
6. Customer Receives Reprint of licence displaying active licences Additional Information There is a fee of 5 93 to reprint a licence for a customer If the customer chooses to do this at home there is no charge It is very important that you do not disclose information on the screen to the customer Always ask the customer to give you the information and validate the information on the screen to confirm the correct customer profile has been found Example 24 Br nswick Cc User Joe Vendor Organization 123 Company Ltd Loegeut My Cano Help Click on View Active Licences The Active Licences screen will open a list of the customer s active licences will be displayed Client Search Client Search Result Client Registration Ddeon sjpas IMPORTANT Do nol disclose infomation on the screen Validate information on the sere Bo eure Client to confirm correct profile found Canada Name BO HUNTER Date of Birth roi o 1583 0651 24 Y Ro REDERICTON NB EXE 253 Canada Rapatarad HA Astiisnt Address Email bohunter e gmail com Daytime Phone 50b 454 bb bel Evening Phone view Draw Applications Mobile Phone Link Moose Draw History Back Update Profile Dier Orka hiir aed Preteen Treats Quale 33 Example 25 Client Registration Active Licences Outidcors 330995021 New Brunswick Moose Draw History JANE FISHERMAN Reminder Click here to link New Brunswick Resident Moose Draw History to
7. History nov Identification Type w Identification Number Hack Next Review information on confirmation screen DNR Registration Confirmation with customer If you need to make changes to information that you entered click the Edit button beside the section you need to update Carefully review information for accuracy and modify if needed DNR Registration Residency Information and you will be returned to that screen to make c aiu idc icc a codo the change If changes are required to more ONR Registration Client Details than one screen click the Back button to u return to a previous screen or the Next UM button to advance to the next screen Once all Last Name Hunter Middle Name changes have been made click Return to Date of Birth 1983 09 14 3 Summary Once returned to Summary Page Home Address click Complete Registration button to 212 LINCOLN RD FREDERICTON NB E38 243 complete the registration process Canada Mailing Address V same a3 Home Address Contact Information Email bohunter gmail com Daytime Phone 505 454 6565 Evening Phone Mobile Phone 17 Example 9 1 DNR may wish to communicate to the client important information such as Fish and Wildlife surveys Identification and proof of residency NB Driver s Licence NB Identification Card Number 2929 Other Information NB Conservation Ed DNR Client 9 P
8. IE ATHE HE DH ARUM FF RAHROHLIHTET DA FRECESICTON Ne E38 TKS Canaria aezcterad HD Uagdast Purchase Licence Apply far a Draw View Active Licences View Draw Applications Link Moose Draw History Update Profile Cheer Decals Ideestilication aed Breterescea Trier Qualfecansna Example 38 AD Moose Draw History The Outdoors Card Number Is now the unique identifier to apply for the New Brunswick Resident Moose Draw The client s New Brunswick Resident Moose Draw History can only be linked to his her Outdoors Card Number If ha she provides his her New Brunswick Medicare number Department of National Defence Identification number or ROMP Identification number If the client has applied to the New Brunswick Resident Moose Draw In the past and wishes to maintain his her priority pool application history select res Link NB Resident Moose Draw now and enter the identification type and number NB Resident Moose Draw has already been linked User Joe Vendor Organization 123 Company Ltd Logout My Cart 0 Help Francais Client Search Client Registration Outdoors 350595023 JANE FISHERMAN 61 BRISTOL ST FREDERICTON NR ERR 4w2 Canada Registered ND Residert Purchase a Licence Apply for a Draw View Active Licences View Draw Applications Link Moose Draw History Update Profile Chers Decals doeecficaoon and Preferences Tranng Qualifications To link Moose Draw History to a custome
9. card Next enter the number of that identification type in the Identification Number field It must be the number they used when they applied for the moose draw in the past in order for the system to find a match for their history Click Update 45 Example 39 User Joe Vendor Organization 123 Company Ltd Logout My Cart Q Help Client Search If linking of Moose Draw history is successful you will receive Profile successfully updated message Client Registration Profile successfully updated Outdoors 9 31939043 HEATHER GRAMAM 99 PARXWURZT DR FREDERICTON Nh ESN 2K 2 Canedo NB Moose Draw History The Outdoors Card Number is now the unique identifier to apply for the New Brunswick Resident Moose Draw The client s New Grunswick Resident Moose Draw History can only be linked to his her Outdoors Card Number if he she provides his her New Brunswick Medicare number Department of National Defence identification number or RCMP identification number If the client has applied to the New Brunswick Resident Moose Draw in the past and wishes to maintain his her priority pool application history select Yes Link NB Resident Moose Draw now and enter the identification type and number Registered NI Resident Purchase a Licence Apply for a Draw NB Resident Moose Draw has already been linked View Active Licences View Draw Applications Link Moose Draw History Update Profile Cier
10. start date in the Licence Start Purchase a Licence Cance mex Date field then click Next Appty for a Draw View Active Licences View Oraw Applications Link Moose Draw History 28 Example 20 User Joe Vendor Organization 123 Company Ltd Logout My Cart Q Help There is a required minimum and maximum number of tags that must be entered for a Client Search licence requiring tags The required Add Tags Resident Salmon Client Registration number that must be entered is displayed u e ar PENNE in the Minimum Required and 30 MOHERSAR Maximum Allowed fields Gi B amp STOL T FREDERICTON WA 38 42 Canada To activate tags Click on 9 and enter new tag numbers in the field below Registered N Kerdent Purchase a Licence New Tags 2 Tag Q Apply for Draw Enter the first tag number in the Tag field then click the green button to add the next tag or the red x button to remove a line View Active Licences View Draw Applications Link Moose Draw History Back Coe Next Update Profile Chere Oerails identico and Oreteresces Trang Qualfueters Example 20 1 User Jon Vendor Organization 123 Company Ltd Logout My dcart o Help Client Search Client Registration T nit nbi imei Minimum Required Maximum Allowed 4 MME FISSURE Ei BRISTOL ST FREDERICTON NB ES AWI Once you have entered all the required Chad T
11. the appropriate proof they show then click Update 25 Purchase a licence How to Search for customer see Search For Client Confirm client s identity by validating the information displayed on the Client Search Result screen see Additional Information Make any necessary updates to the client s profile see Update Client Profile Click Purchase a Licence see Example 17 The Purchase a Licence screen will appear see Example 18 Only the type s of Angling Licence s which are in season and for which the customer is eligible to purchase will be listed Click Purchase beside the type of licence the customer wishes to purchase see Example 18 For non resident 3 and 7 day licences enter the Licence Start Date see Example 19 Click Next For Salmon licences with tags add tag numbers Enter the first number then click the Q button to add the next tag number see Example 20 Example 20 1 When you have entered all the tag numbers click Next Review information on Transaction Summary screen with customer see Example 21 To purchase more than 1 licence click Purchase A Licence again to return to list of licences the customer is eligible to purchase click Purchase beside the next licence You may remove items from the order by clicking Remove from Cart see Example 21 1 Example 21 2 Once payment is processed in vendor cash register click Payment Successful see Example 22 and Example 22 1 Click Print Lic
12. to refresh your search screen Option 1 Enter both fields Date of Birth FMB 1089 0410 If no match found the customer will need to be registered by clicking on the Client Registration link see Registration for Outdoors Card section Gultdeers Card Humber Option 2 Enter Daba of Girth and 2 other Helds Note that First and Last Name are considered 1 tinki Gate of Birth rrer W po 1900 10 First Hame Last Name Phone Number Postal Cade 2ip Code Email 5o 11 Registration for Outdoors Card e Customer needs to register for an Outdoors Card Required Documents For Residents A valid New Brunswick Driver s Licence or New Brunswick Photo Identification Card Note If the customer has neither he she must register at a Service New Brunswick Centre to provide proof of residency For Non Residents ID must be shown How to Search for customer to ensure they are not registered see Search for Client Click Client Registration Indicate if customer is a NB Resident or a Non Resident see Example 4 e To qualify as a NB Resident customer must show New Brunswick Driver s Licence or New Brunswick Photo Identification Card Click Next Complete Client Details screen and click Next see Example 5 e Enter the customer s name as it appears on their Driver s Licence e Note If the customer has a separate mailing address uncheck the Same as Home Address box If there is a PO Box number put i
13. years of age must buy a licence if they want their own catch limit at Atlantic salmon Non residents require a licensed guide while fishing salmon or while fishing in designated salmon waters Refer to Fish Book Angling Regulations and Licence Information brochure for designated waters Example 17 Br nswick Cc User loa Vander Organization 123 Company Led Logeut My canto Help Client Search Client Search Result Once customer has been located in the system click Purchase a Licence Client Registration Dusan m JrxasA qas IMPORTANT Do mol disclose inlanmation on the screen Validate information on the screen wil Ba wu TER Client to confirm correct profile found 212 LINCDLH AD VRDOCRIETOM NB LU 225 Canada Name Date of Birth og HH DO Address IE 3 D5I 1 4 712 LINCOLN RES FREDERICTON HE EFE 253 Canada Fapatarad HB Faeceient Apply f r Draw Email bohunter gmail com Daytime Phone SOG ASA Evening Phone View Active Licences View Draw Applications Mobile Phone Link Moose Draw History Back Update Profile Diser Orau hiir ad Preteen Tii eir Cc ani 27 Example 18 User don Vendor Organization 123 Company Ltd Los Be Carve Mele Francs Client Search Client Regetratian Purchase a Licence RTT ETET TT ERE The litenc s viable for gurchi are baie on a dinta regatralian lefermitien TT the licence that the cient SHH HUNTER wishes to purckaga ig
14. your Outdoors Card 61 BRISTOL ST FREDERICTON N amp E38 4w Caneda Registered nN Resident Click the Reprint Licence button to Licence Type tone Tag s Effective Date Action Issued On Total 1 Cost reprint the licence Purchase a Licence 00040 4 Waasfact ice Fisheng N A 7015 03 13 22 60 Apply for a Draw View Active Li 0004893 Resident Salmon N A 201 03 11 Lye Sessio View Draw Applications 000403 flat fac anging NjA Link Moose Draw History Update Profile lt Cint Oetats Idectcation and Preferences Note Date format is YYYY MM DO Training Qua cartons Example 26 CANADA User Jos Vendor Organization 123 Company Ud Logout My Cartll Melo francais Client Search Client Registration Transaction Summary Dutdoors 350593021 IMPORTANT All licences and draw applications are non refundable IAME FL DenRA Hi BAISTOX ST Do not click Payment Successful until payment has been processed in the point of sale system MRDERICTON toh E38 az a e n e The Transaction Summary screen will Reference 5577 open displaying the amount of the licence hepatered N Reset namove tom can reprint fee Once payment has been pul fee Description fee Amount processed in your cash register click the Apply for Draw 605102 Licence Repriet 5 25 Payment Successful button View Active Licences Total View Draw Applications Link Moose Draw Mistory Update Profile Order Total D
15. 2 Refund client the amount shown a Please choose a reason Wrong Licence Type Sold Purchased gt Amount of Refund Cancel Licence Example 30 2 Cancel Licence Resident Ice Fishing 0003342 Are you sure you wish to cancel this licence Issued On Help Tutal C st Francais gt Active Licence screen will open If it s within the allowed timeframe for cancelling a licence 60 minutes the Cancel Licence button will appear in the Action column for each licence that has been issued To cancel a licence click the Cancel Licence button You can only cancel one licence at a time Multiple cancellations must be done individually You must enter a reason for cancelling the licence Vendors should only select Wrong Licence Type Sold Purchased as the cancellation reason even though the Serious Illness or Injury DNR only reason will display Cancellation due to serious illness or injury is at the discretion of the Department of Natural Resources only After you select the reason click Cancel Licence button The system will ask you if you are sure you want to cancel the licence if so click Yes if you click No you will be returned to previous screen where you can click the Back button to return to the Active Licences screen 37 Example 30 3 User Joe Vendor Organization
16. 2 LINCOLN RD mus 0 To update Out of Province Training or Purchase a Licence proof of previously held licence click on Apply Tor a Drew Email bohunter gmail com Training Qualifications The Profile Daytime Phone SOG 454 656b X ae EEEn Evening Phone Training Qualifications page will open view Draw Applications Mobile Phone 2 Link Moose Draw History Back Update Profile Tien Decade mhdir aed ete frais na Qualibr gei 24 Example 16 User Joe Vendor Organization 123 Company Ltd Logout Py cCart Help Franca Clem Search Client Registration H Profile training Qualifications Guess sili HEATHER SAAHAN Please refer the dient bo DNRCS Hur amp Trae summary of regulations ard the DINER website For hunter and Wapper 38 PAREHUJRET Ei education qualifications PhpcpRi TOR NB E38 2x Carne New Brurrswick training is linked bo ONE S Conservation Education Database automatically and cannot be changed Il inlanmatien is messing the dient can contact his her local DHR district alfice oco barred N ioa hist New Brunswick Traming Purchase Licence Course Type Apply for a Draw Hunker Education View Active Licences Wew Draw Applications Dul ol Province Training Link M ge Dr Hest 7 oe Add out of province training information below This includes all tralning ln any prowinors exorpt New Update Profile Brunzwick territories states or other countries Add the course tard ref
17. 23 Company Ltd Logout My cano Help DAR Registration Complete The Outdoors Card is unique and identifies the client ini th e Licensing system I the client wishes to have record of his her Outdoors Card Number and does mot plan on purchasing a licence at this time print a copy of his her registration An Outdoors Card will be mailed ta thee client in 6 te B weeks EDES An Outdoor Card number will generated as soon as the registration process is complete A permanent card with this number will be mailed to the customer in 6 8 weeks If the customer is not purchasing a licence at this time click Print Registration to provide them with a copy of their Outdoor Card Number If the customer is purchasing a licence at this time the Outdoor Card Number will be printed on the licence Click Purchase a Licence button 19 Update Profile Change of Name Date of Birth Address or Contact Information Description Customer would like to make a change to their name or date of birth CAN ONLY BE DONE AT A SERVICE NEW BRUNSWICK CENTRE Customer would like to make a change to address contact information or their preferences language or method of communication Search for customer see Search for Client Confirm customer s identity by validating the information displayed on the Client Search Result screen Under the Update Profile section click on Client Details change of a
18. 426 00 customer View Active Licences 601000 Fish Stocking Fre 5 00 603004 Conservation Fer 5 00 View Draw Applications MET T If you selected the wrong licence for Link Moose Draw History Tatal 40 68 purchase simply click the Remove from NONE Cart button A Confirmation screen ideni ond Poatacaccad will open Tru rng Sree Order Total 240 66 Payment Successlul Empty Cart 29 Example 21 1 Drunswic CANADA User Joe Vendor Organization 123 Company Ltd Logout My Cart i Help Client Seerch You will be prompted to make sure you Client Registration Remove Licence Resident Salmon Live Release want to remove an item from your cart Click Yes to remove it and No if you want the item to remain in your cart If you Click No you will be returned to the Transaction Summary screen Outdoors 9 241607760 Are your sure you want to remove this item from cart CHRIS FISHER 14 CHEERY AVE FREDERICTON NB ESA 2 3 Canada Yos No Reyatered HA Resatert Purchase a Licence Apply for a Draw View Active Licences View Oraw Applications Link Moose Oraw History Update Profile Chere Details hdertA quon a d Prefererces racc Quai d s aln Example 21 2 CANADA User Joe Vendor Organization 123 Company Ltd Logout Help Francais Client Search Chent Registration Transaction Summary If you click Yes the item will be removed from the cart The Transaction Summ
19. AL CMR DTC NIS LS AW Carada Name JANE FISHERMAN Date of Birth nvvvr MMH DD 1962 06 15 Registered NB Resident Address 51 BRISTOL ST FREDERICTON NB EJB 4WZ Canada Purchase a Licence W Once the Client Search Result screen opens click on View Active Licences Apply for a Dra Email cathy cashlndtsnb ca Dsvelimas Plan SOR Evening Phone sU View Active Licences View Draw Applications Mobile Phone Link Moose Draw History Back Update Profile Lack ihik Idesthizaneon and Preference Training Qualtiradons 36 Example 30 User Joe Vendor Organization 123 Company Ltd Logout My Cart 0 Client Search Client Registration Active Licences Qutdeers 1341607760 New Brunswick Moose Draw History CHRIS FIBKER Reminder Click here to link New Rrunewick Resident Moose Draw History to your Outdoors Card 16 CHLRXY AVE FREDERICTON NS 3A 203 Canada Kegutered NB Nerdest Licence Type lune Tagis Effective Date Aison Purchase a Licence 0005 39 Kessdent Anging wa M 03 18 525 99 z Apply for Draw view Active Licences View Draw Applications Note Date format YYYY MH DO Link Moose Draw History m Update Prolile Ton Detail Click Reprint Licence if client requests a replacement licence SertBcatos and Sreteresces m Reprint Licence Reprint fee 5 93 Tran Qual utens Example 30 1 Cancel Licence Resident Ice Fishing 000334
20. B ESB FW Canada Purchase a Licence 44 H n Apply for a Draw n a Once the Client Search Result screen ans Ploran passane opens click on View Active Licences Evening Phone View Draw Applications Mobile Phone Link Moose Draw History Rack Update Profile Chest ttaila ideian and Praharences Training Quabticadors Example 33 User Joe Vendor Organization 123 Company Ltd L gout By Carte Help Emai Client Search Client Registration M tro Guides a d3o58scII New lrunswick Mouse Draw History TAHT FISRIRMAN Reminder Click berg to link New Brunswick Resident Moose Draw History to your Outdoors Card 41 BATOL ET PREDEKIGFON NB ETH 4Wi Danae egitered HO Sarclact Licenta Tipa Tore Tags THertive Dete Action Tusued Dn Total s teit Purchase Licence Odds anxlart a Phong Un 2633 63 15 2322 68 Apply for a Draw Views Active Licences Dro lorica et Sabri T fo 2025 01 23 gata z ive Eoghan u H Mou PAA Click the Add Tag s button located in ond Es nk a s5 ja 323 a Lili EPEE ER Hal the Action column beside the Update Profile otadia kendai taimea vy aine ssa NA ea appropriate licence The Add Tags FFS 100 Tid sp 3 B ueri Eras i veesr TTE e G Laii t T a gt Heie Date formas is YPM DO Click Reprint Licence H cent requests a replacenserdt licence Reprint Licence Reprint fee 5 07 42 Example 34 User bot Vendor Onganization 123
21. Click Back to Receipt If the client would like a copy of their receipt click Print Receipt Click Done Salmon tags Angling licence Fish Book Angling Regulations and Licence Information brochure if they do not already have one The Add Tags screen will display the maximum number of tags allowed based on licence type Any active tags will be displayed on the same screen Clients may pick up the tags at a vendor and return home to add them online themselves at no charge Clients may purchase their Salmon licence online They cannot complete the transaction until they have added at least one salmon tag They may pick up their tags at a vendor and return home to complete the purchase of the licence online It is very important that we do not disclose information on the screen to the client Always ask the client to give you the information and validate the information on the screen to confirm the correct client profile has been found 41 Example 32 User Joe Vendor Organization 123 Company Ltd Logout My Carlo Help Client Search Client Registration cnt eme Martes Dut anars 5005071 IMPORTANT Do not disclose Information on the screen Validate Information on the screen with JANE FISHERMAN dient to confirm correct profile found bI EES TL T FHELHLREBCTEXS NIS TS WEZ canada Hare JANE FISHERMAN Date of Birth rr MM Bo 1962 06 15 Registered NB Resident Address bl BRISTOL ST FREDERICTON N
22. Company Lid Client Search Client Registration Add Tags Resident Salmon 0005156 Dundeon s3sosascal To activate bags click on o and enter new tag numbers in the field below JARL FISBLHNMIN G41 BRISTOL ET FRFOCEIETON MB ES au Cangas Hanimurn Required Maximam Allowed 4 hazgtaraed NE Raat Purchase a Licence New Tags Apply far a Draw Tag View Active Licences View Draw Applications Active Tags Link Moose Draw History Uplate Profili sic T EPS100911 dSancfeacinn acd rarena TP Gander Back Nest Example 35 Uber lot vendor Organization 123 Company Ltd Client Search Client Registration Add Tags Resident Salmon 0005150 Confirmation 7 Outen Jagaan Flespuirit and Charge JANE FIGREREAN amp 1 BRISTOW ET FRELIERICTCOMN NB E38 42 Cacada Paszintarad Hi anidarit Purchase a Licence Apply for a Draw View Active Licences view Draw Applications Link Moose Draw History Update Profile hers Canada ieron adi Potente Tas Ql sa Logout My Cari Help Enangais Logout My camii Help Enter the tag number in the Tag field then click the green button to add another field for additional tags or the red x button to remove a field then click Next The Add Tags Confirmation screen will open click the Reprint and Charge button The Transaction Summary screen will open refer to Purchase a Licence section for processing payment
23. Department of Natural Resources DNR Fish and Wildlife e Licensing System Vendor User Guide April 2015 TABLE OF CONTENTS MI SHENG SiS INN ais ai etenim SML EE LM LL EM M RM ee ean aa oe eee 3 Whats ew with G LICENSING 0 sSeosstracttusenutosaeatuttasuscubornctueidoatnastosaasutdadotabunuss ued nal Mobi cd Od cepa UU RUM CDD Ce 3 Reci daz id ol pep D 3 Outdoor Cala sudor cadet Bote a R C esc aT UE De D Amd Ta EAT 3 LICENCE FOM a OO OU PS 3 BLUT E NEC UM xS 4 What can avendordo n e LHcenslhiB oou edle testet ee vcecUtde erede h este cbvetat mua Uhcluede tu Led i rccte HCM ete 4 Getting Startedsusicsebee abemus mitto uU PII IC dI M DI i iC 5 EOP MER TM TT UU EE 7 Mao aoi E 9 SEENIOR CIO dM E 9 RegistratiortoP OULAC OFS Cal Quee tio EE Ov erii eei ie eti otio P oto de dbeed i od Ede prb d blbdsdiv ei lee 12 Update Prole oroen nAn A nas ommuaasevannadeunatasmes ma tenaanemaveaeeearenecuwitaleessutaaecaetaraes 20 Change of Name Date of Birth Address or Contact Information eese 20 Update Training Qualific3tlolls u oneri tide ee math Gnade d rater eese rb c ect bab e bae b e eee eris 22 PURE Haste a ie ge 26 Printa bicence Replace ail CSIC Cie s tree coded seein ate E esto tu abPeib eo toic ode essi etu e dashaatewtteks 33 Cancela Licence a EH c 36 VIEW ACTIVE LICENCE ceci Rc mE 39 Add Additional Tagstoa SalmMmor Licente isere ene aee e bae E A N ex tastes N a vb a e 41 LIRKIVIGO SE Draw HISLONY odis cotes i
24. Dora is Idercification and Preferences Tepana Qua Acabena Logout Bfiwek 9 CANADA If you are not working in e Licensing it is good practice to log out of the application when you have finished a transaction You can log out by clicking the Logout option on the top right of your task bar User Joe Vendor Organization 123 Company Ltd Logout Help Francais Client Search Client Regrstrauon Search Option 1 Enter both fields Date of Birth YYYY MM DD Outdoors Card Number L Search j Bua CANADA Frangais A logout page will open stating you are no longer logged into e Licensing There will also be a link Click here to log in as a vendor user that you click to sign back into the system Client Login You are not logged in Click here ta log in as a vendor user 46 Session Time Out AP Nouveau BrinsWick 0 Francais Client Login You are not logged in Ifa user is signed into e Licensing and the application remains idle for 30 minutes the session will automatically time out and the user will be returned to a log in screen where they can click on the Vendor link beneath the If you are an authorized vendor agent or employee of DNR please click the appropriate link below message Click here to log in as an Online User If you are an authorized vegad agent or employee of DNR please click the appropriate link below Troubleshooting E
25. N A 2015 03 13 22 60 Apply for a Draw View Active Licences 0004895 Resident Salmon N A 2015 03 13 40 68 Live Release View Draw Applications 0004893 Resident Angling N A 2015 03 13 25 99 2C Link Moose Draw History Update Profile lt gt Client Details Identification and Preferences Note Date format is YYYY MM DD Training Qualifications 40 Add Additional Tags to a Salmon Licence Description Customer Receives Additional Information Customer purchased a licence any channel and did not add the maximum number of tags at time of purchase If the customer adds the tags online No charge If the customer would like the vendor to add tags there is a fee Search for Client Confirm customer s identity by validating the information displayed on the Client Search Result screen Click View Active Licences see Example 32 In the Action column beside the appropriate licence click Add Tags see Example 33 Enter the New Tag number s see Example 34 Click Next Click Reprint and Charge S Review information on Transaction Summary screen with client You may still remove items from order by clicking Remove from Cart see Purchase a Licence Once you have processed payment in your cash register click Payment Successful Click Print Licence Click on licence pdf to print licence with new tag number s for customer Do not close the pdf file until you are sure the licence has printed successfully
26. a ANAS 44 LOCO UTS A PPM 46 Ito jsuis bake E A P 47 Troubleshooting Errors Issues or DISCFEPANCIECS ccccceeseccceesseccceesececeueceeeeneccesausecessueceesuneceesenaeeeeas 47 What is e Licensing e Licensing is an electronic web based system that enables residents of New Brunswick and non residents to purchase licenses and apply for draws for angling hunting and trapping from vendors at Service New Brunswick centres and online What s new with e Licensing Registration Information such as name address and contact information will be collected once when a customer accesses e Licensing for the first time A customer may simply want to register or may do this when purchasing a licence Once the customer is registered in e Licensing they will be assigned an Outdoors Card number This number uniquely identifies the customer in e Licensing and will always be displayed on their licences There is no charge to the customer for registration Outdoor Card An Outdoors Card number as mentioned in previous section will be printed on a card that will be sent to the customer by mail four to six weeks after registration The card can be used anytime when the customer wishes to access e Licensing or to identify themselves at a vendor or SNB centre There is no charge to the customer for the Outdoors Card Licence Format All licences bought in e Licensing will be printed on a standard 8 x 11 sheet of paper If yo
27. ary screen will display the message There a no items in your cart Ovtdeon 9 2416097742 ORDS FISHER There are no items in your cart t6 CHERRY AvT FKEOEKICTON vB ESA 243 Canada fegatered NO Per dect Purchase a Licence Click Purchase a Licence to add a new Apply for a Draw item to the cart View Active Licences View Draw Applications Link Moose Draw History Update Profile Uem Gerais Mert caen and Preferences Tranne Qua eanens 30 Example 22 User Joe Vendor Organization 123 Company Ltd Logout My Cartil Help Client Search Chent Registration Transaction Summary Outdoors 1241607760 IMPORTANT All licences and draw applications are non refundable CHRIS FISHER 16 CHERRY AVE Do not click Payment Successful until payment has been processed Im the point of sale system Once payme has been successfu ly FREDERICTON NB EJA 2A processed in your cash register click the Canada Reference amp 7164 Payment Successful button A message You are being redirected to the Payment eystered NB Serdem Resident Salmon Live Relea rom Hub page then a screen stating Purchase a Licence PLU Fee Fee nt p t M Apply for Draw 605016 Resident Salmon Live Release 426 00 rocessing o paymen page see View Active Licences 601000 Fish Stocking Fee 5 00 Example 22 1 will appear for a few 601004 Conservation Fee 5 00 seconds before the Transaction Complete Vie
28. ast name count as 1 field Click Search Client Search Result screen will be displayed Validate information on the screen with the customer to confirm that the correct profile has been found see Example 2 If an incorrect result is found simply click Client Search to refresh your screen and begin again If no result is found see Example 3 the customer will have to be registered see Registration for Outdoors Card It is very important that you do not disclose information on the screen to the customer Always ask the customer to give you the information and validate the information on the screen to confirm the correct customer profile has been found Example 1 Brunswick CANADA Usar Joa Vendor Organization 123 Company Ltd Logout Help Francals Client Search Client Registration Example 2 mof Ww C Aw AD A User Joe Vendor Organization 123 Company Ltd Logout Hy Cano Help Client amp earch Client Registration Gutdoor e 30755045242 H CLARKE G9 STATION AE ROTHESAY HE FZE 33 Tanaris Reptiler H Rander Purchase a Licence Apply for a Draw View AvE Licences View Draw Applications Link Moose Draw History Update Profile Cine etn Jdancifizacion and rsfareccan Traning Cuuabfirgrinng Cligjmt Search Option 1 Enter Date of Birth and e Outdoor Card Number if existing e licensing customer Click Search Option 1 Enter both fields Date of Birth oy aM b
29. close information on the screen to the customer Always ask the customer to give you the information and validate the information on the screen to confirm the correct customer profile has been found 22 Example 13 Bof Ek Usar loa Vandor Organization 123 Company L d Logout Hy Camo Help Client Search Client Registration Client Search Result Dadon a pSrs qus IMPORTANT Bo nol disclose infonmation on the screen Validate information on the screen with B HUNTER client to confirm correct profile found 212 LINCDLH AD FRDDERICTOM nb IIO 243 Canada Name BO HUNTER Date of Birth og HH DO 1983 414 Bapatarad HA Pegidear Address 212 LINCOLN RD FREDERICTON NB E38 253 Canada Purchase a Licence Apply for Draw Email bohunter e gmall com View Active Licences Daytime Phone 506 454 6566 Evening Phone View Draw Applications Mobile Phone Link Moose Draw Mista f ry Hack Update Prafile Tsn Carcadn hiiio aed Peg gown Trata Quali Example 14 User Joe Vendor Organization 123 Company Ltd Logout My Cart O Help Francais Client Search Client Registration Profile Identification and Preferences Duidocrs 2 315456143 Mandatory field B HUNTER 212 LINCOLN RD if the chent has a New Brunswick Conservation Education Card number enter lt below in order bo link his her FREDERICTON NB EJE ZAJ hunter and trapper education qualifications ta his her profile or enter his her DNR Client number to link h
30. ddress or contact information Click on dentification and Preferences to make a change to the customer s preferences see Example 11 Make necessary changes see Example 12 Click Update Customer Receives Replacement licence if applicable see Additional Information Additional Information It is not necessary to replace the licence when updating the customer s profile If the customer wants a licence containing the new information they may print it free of charge through the online channel at home If they would like you to print it there is a fee It is very important that you do not disclose information on the screen to the customer Always ask the customer to give you the information and validate the information on the screen to confirm the correct customer profile has been found 20 Example 11 User loa Vander Organization 123 Company L d Logout Hy Carmo Help Client Search Client Registration Client Search Result Duadan a 3354284 148 IMPORTANT Bo nol disclose infonmation on the screen Validate information on the screen will a adu TER Client t confirm correct profile found 212 LINCOLN RD VRDDORDCTOM NB EU 243 Canada Name BO HUNTER Date of Birth og HH DO 1983 04 14 Rapatarad HB Peceiear Address 212 LINCOLN RD FREDERICTON NB E3B 253 Canada Purchase a Licence Apply for Draw Email bohunter gmail cam View Active Licences Daytime Phone 906 454 6606 Evening Phone To make a c
31. ecorda DHA may wish bo communicate bo the client important inlanmmalbon such as Fish and Wildlile surveys Identification and proof of residency HE Griver s Licence NB Identification Card Number Cel Other Information HB Conservation Ed ONE Client tt Preferred Language of Communication ve Preferred Method of Communication us Receive DNR netifications via emaili Back Kent Make sure first and last names as well as date of birth are entered correctly same as they appear on NB Driver Licence or NB Photo ID card as once registration is complete these can only be updated at a Service NB centre Enter customer Postal Code e Then click Address Look up button e Then enter customer s Civic Number street 8 to complete address Email must be an individual email address and not shared with other family members e You must enter at least one phone number where customer can be reached Then click the Next button Logout Help Residents must have a valid NB Driver s Licence or NB Photo ID card Note If customer has no NB Driver Licence or NB Photo ID card they must visit a Service New Brunswick Centre to prove residency in order to register as a NB Resident The NB Conservation Ed DNR Client is an optional field This information can be entered during registration or updated at a later time You mu
32. ence Print Licence Replace Licence Cancel Licence View Active Licences Add Additional Tags to Salmon Licence Link Moose Draw History Change Name and Date of Birth Replace tags Getting Started All staff members must be registered in Identity and Access Management IAM in order to use the e Licensing system Staff members must Self Register at www snb ca iam and follow these steps Step 1 Click Self Registration Brunswick C A N A D A Please Login Entrer dans le systeme Username Nom d utilisateur Po Password Mot de passe Po Login Ouvrir une session Forgotten Password Mot de passe oubli Forgotten User ID Nom d utilisateur oubli Self Registration f Auto inscription Step 2 Click Accept at the bottom of the Terms and Conditions page Step 3 Complete the Self Registration Profile screen then click Next Self Registration Profile 1 Q 2 D 3 Profile Self Authentication setup Required Title sFirst Name Joe Middle Name Last Name Employee Full Name Joe Employee E Mail joe employee job ca Confirm email joe employee job ca Requested Login Name Choose a password Step 4 JOE Preferred Language English v eRe enter password eeeeeeeece Cancel Complete the 5 Security Questions and click Next Note that you are not able to use the same answer for more than 1 question nor can the a
33. ence see Example 23 Click on licence pdf to print licence Do not close the pdf file until you are sure the licence has printed successfully Click Back to Receipt If the client would like a copy of their receipt click Print Receipt Click Done Customer Receives Licence Fish Book Angling Regulations and Licence Information brochure Salmon tags if applicable Additional Information It is very important that you do not disclose information on the screen to the client Always ask the client to give you the information and validate the information on the screen to confirm the correct client profile has been found Customers are responsible to confirm prior to signing the licence that it is the type of licence they requested Non resident 3 and 7 day licences must be issued for consecutive days including the first and last day of fishing period 26 The Add Tags screen will display the maximum number of tags allowed for the licence Resident 4 tags per season Non Resident 4 tags per season Seasonal licence 4 tags 7 day licence 2 tags 3 day licence 1 tags Non residents purchasing a 3 or 7 day licence can purchase subsequent 3 or 7 day licences in the same season provided they are not issued more than 4 tags per season Children under 16 years of age who do not hold a Salmon licence may angle with a holder of a Salmon licence Their catch must be included with holder s daily catch Children 10 15
34. erence number For the course type for hue Caras which the cient qualifies Use the course name as indicated on his her certificate or tard Choose the New A runswick course type closest bo hig har training using the dropdawn manu Trimi Qualification Under Section 82 7 of the Fish and Wildlife act DMR may verify training qualifications for validity Course Card Relerence Location Course Nama Course Type o E E Example 16 1 Previous Hunting Trapping Experience Gun hunters bow crossbow hunters and trappers born prior to January 1 1981 and who are not first time hunters trappers may sign a certificate or show that they have held a previous applicable licence as proof of experience Hunting ivi Client has shown a previous Hunting licence OR O Client has signed a certificate stating that he she held a Hunting licence Trapping MI Client has shown a previous Fur Harvester s licence OR 0 Client has signed a certificate stating that he she held a Fur Harvester s licence Bow Hunting O Client has shown a previous Bow Hunting licence OR MI Client has signed a certificate stating that he she held a Bow Hunting licence To update Out of Province Training enter out of province course information If entering more than one course click the green icon to add additional lines Click Update To update Previous Hunting Trapping Experience click the box beside
35. g on the e Licensing Login link located on the DNR Vendor e Licensing page at the following website www snb ca dnrvendor Br Department of Natural Resources CANADA Vendor e Licensing Click the e Licensing Login link to access the e Licensing system A secure login page will open Getting Started Licensing System g lcensing Login Vendor User Guide Jag p n DNR e Licerreing System x Go Live Date i E nier 1 April 7 2015 i i bremi Parcwond Issues Support Deparument of Natural Fesouroes website a Fl i 25 fi R lati The user must enter their username and password on the secure login page in order to gain access to the e Licensing system Brunswick Please Login Entrer dans le systeme The user must enter their Username and Password to gain access to the e Licensing system This username and password must not be shared with any other employee Username Nom d utilisateur Password Mot de passe Login Ouvrir une session Forgotten Password Mot de passe oubli Forgotten User ID Nom d utilisateur oubli Self Registration Auto inscription Notice This system is to be used by authorized users only By continuing to use the system the user represents that he she is an authorized user and agrees to the Terms and Conditions Nota Ce systeme doit tre utilis seulement par les utilisateurs autoris s En cont
36. hange to address or contact view Draw Applications Mobile Phone information after a customer has been Link Moose Draw History Back eene registered in the system click Client Details Click Identification and Preferences to change preferences Update Prafile Eae Diu hiir aed Pes pou f raisena Quiot Example 12 Purchase a Licences Dick update if changes hawt been made Apply for Draw Name CHRIS FISHER H i zd et ere ee Date of ith 1984 04 24 Mie Draw Applications Mame Address eer your postal code and click Addrend Loskup Make necessary changes to customer profile information then click Update to save the changes Lin Mocse Driv History Update Profile viani Emi adn Posta Coda E3A2A3 Adder Loup sidai Fo m wo acd Pelee rt trace Goad e aai Chic Humber 14 Street CHERRY Sree Type Avenue vl Street Direckien Mj Uni Types w Unit Humber City FREDERICTON pres nzp Mew Brunswiciw Cesniry i Canada Halling Address M game as Home Address Contact Information Email ohn Bahmi com Confimunien Email Chri ahi com Dasytims Phene Cee a kat lining Prone Ext Mobile Phone utate 21 Update Training Qualifications Description Required Documents Additional Information Client has shown additional proof of hunting qualifications such as Conservation Education Card previous hunting licence etc Conse
37. he cient should initial next to each licence they purchased If contact details include an email a receipt will be sent electronically If mot a printed receipt may be provided upon request Print Licence Print Heceipl Done Click Print Licence button to print the licence Click on licence PDF to print licence Do not close PDF file until you are certain the licence has printed successfully Click Print Receipt button to provide the customer with a copy of their receipt Click the Done button to close the transaction Note the Done button will not be enabled until you have clicked the Print Licence button 32 Print a Licence Replace a Licence Description Reprinting a licence How to 1 Search for customer see Search for Client 2 Confirm customer s identity by validating the information displayed on the Client Search Result screen Click on View Active Licences see Example 24 A list of the customer s active licences will be displayed Click the Reprint Licence button located at the bottom of the screen see Example 25 Transaction Summary screen will open process payment in your cash register Once payment is processed click Payment Successful button see Example 26 Transaction Complete screen will open click the Print Licence button see Example 27 Once licence has printed successfully click the Done button or click the Print Receipt button if customer also wants a receipt see Example 28
38. icence button located in the Action column beside the licence you need to cancel see Example 30 Choose the reason for the cancellation from the pick list see Example 30 1 Click Cancel Licence The system will ask if you are sure you wish to cancel the licence see Example 30 2 Click Yes A message will appear that says the licence was successfully cancelled see Example 30 3 If the client is not purchasing another licence click Reprint Licence to reprint any remaining active licences To purchase the correct licence click Purchase a Licence see Purchase a Licence Customer Receives Reprint of licence displaying active licences Additional Information Licences can only be cancelled within 60 minutes of purchase After that they become non refundable Customers are responsible to confirm prior to signing the licence that it is the type of licence they requested It is very important that you do not disclose information on the screen to the customer Always ask the customer to give you the information and validate the information on the screen to confirm the correct customer profile has been found Example 29 User Joe Vendor Organization 123 Company Lid 1 m o Help Client Search g x Client Search Result Client Registration Dutisars 3909094071 IMPORTANT Do not disclose Information on the screen Validate Information on the screen with JANE FISHERMAN dient to confirm correct profile found dl AS TCH ST P
39. inuant d utiliser ce systeme les utilisateurs confirment qu ils sont autoris s y acc der et qu ils acceptent les modalit s Brought to you by Fourni par AService Nx Brunswick 2010 Service New Brunswick 2010 Service Nouveau Brunswick Brunswick C A N A D A If your login attempt is successful the Client Search screen of the e Licensing system will open You are now ready to begin working Usar Joe Vendor Organization 123 Company Ltd Logout Help Franzals Client Search Client Search Client Registration Option 1 Enter both fields Date of Birth onrv MM DD Outdoors Card Number Search Orton 2 Enter Date of Birth and 2 other flelds Note that First and Last Name are considered 1 Date of Birth Cnry MM DD First Name Last Name Phone Number Postal Code zlp Code Email Search You are now ready to begin working in the e Licensing system How To Search for Client Description Additional Information Search for an existing customer s profile Search for a customer to verify that they do not already have a profile before registering them for an Outdoors card If Client Search screen is not already displayed click Client Search top left side menu There are 2 search options see Example 1 a Option 1 enter date of Birth and the Outdoors Card number or NB b Option 2 enter the date of birth and 2 other fields note that the first and l
40. is Tanada her existing records Registered NB Raiidecl DMR may wish to communicate te the chent important information such as Fish and Villdlife surveys Purchase a Licence NB Conservation Education a ONR Client Lz Apply for a Draw pev Preferred Language of Communication English e View ATHE Licences Preferred Method of Communication Email ive view Draw Applications Receive DHR notifications via email Yes C We Link Moose Draw History Update Profile Chart Data a Ideniricaban aad Preferences Meet irr To update NB Training Qualifications click on Identification and Preferences The Profile Identification and Preferences page will open Add the customer s NB Conservation Education or DNR Client ID H Click Update This will retrieve successfully completed NB Fish and Wildlife course information from the DNR database 23 Example 14 1 User Joe Vendor Organization 123 Company Ltd Logous My Car Q0 Help Franca Clem Search Client Registration l g Profile Training Qualifications Gwidi 81315392027 HEATHER SAAHAN Please refer the dient bo DNRCS Hur amp Trae summary of regulations ard the DINER website For hunter and brappes T 1 T s i oic du All successfully completed NB Training Pi CTOn NB E38 2x Carne New Brurrswick training is linked bo ONES Conservation Education Database automatically and cannot be changed alamo ae u
41. lick Return to Summary see Example 9 1 Example 9 2 10 Once registration is complete Registration Complete screen will appear see Example 10 NEN 11 If client is purchasing a licence see Purchase a Licence for more information Customer Receives Printed record of their Outdoors Card Number if customer does not plan to purchase a licence or if customer is purchasing a licence the Outdoors Card Number will be displayed on the licence Additional Information e DNR will mail the Outdoors Card to the customer in 6 8 weeks Example 4 mufbwek User Joe vendor Organization 123 Company Ltd Logout Help Francais NOTE All fields marked with indicate a mandatory field that pes must be completed to proceed DNR Registration Residency Information Client Registration Mandatory field IMPORTANT To validate his her residency and to register as a New Brunswick resident a client must provide a New Brunswick Driver Licence or a New Brunswick Identification Card number If the client has neither he she must register at a Service New Brunswick service centre to provide proof of residency Select whether customer is a NB Resident or Non Resident then click Next Are you registering the dient as a New Brunswick Resident Non Resident Next 13 Example 5 Client Search Client Registration Example 6 Brunswick C ANADA User ot vendor Organization 123 Company L
42. m Courses will automatically display Il inkenmatien is messing the dient can contact his her local DHR district alfice ac bane NB Hoasidat New Brunswick Traming Purchase a Licence Course Type Apply for a Draw Hunter Education View Active Licences view Draw Applications Out ol Province Training Link Mocte Dry Hest 7 P Add out of province training information below This Includes all tralning ln any previnors exorpt New Update Profile Brunswick territories states or other countries Add Ehe course cand reference number for the course type for Piers Bassa which the cient qualifies Use the course name s indicated on his her certificate or card Choose the New arrien aad Prat A Brunswick course type closest te his har training using tha ernpdmsm manu Tra ninq Qualifications Under Section 82 2 of the Fish and Wilg fe act DNE may verify training qualification for validity Cource Card Relerence Location Course Name Course Type o zi E Update Example 15 User Joe Vendor Organization 123 Company Led Logout My camin Help Client Search Client Registration Client Search Result Budson a jpSas las IMPORTANT Do nal disclose inlormation on the screen Validalbe information on the screen with B3 wauTpR Client to confirm correct profile found 212 LINCDLH AD FREDERICTOM NB TIO 243 Canada Name BO HUNTER Date of Birth ress Do 1983 09 14 Bapatarad HA Faridaek Addrass 21
43. n to remove a line Under Section 82 2 of the Fish and Wildlife Act DNR may verify training qualifications for validity Course Card Reference Location Course Name Course Type 15 Example 7 2 Previous Hunting Trapping Experience Gun hunters bow crossbow hunters and trappers born prior to January 1 1981 and who are not first time hunters trappers may sign a certificate or show that they have held a previous applicable licence as proof of experience Hunting L Client has shown a previous Hunting licence OR Customers born prior to January 1 1981 and who are not first time hunters trappers may sign a certificate or show they have held a previous licence as proof of experience Click the appropriate box beside the proof they show then click Next L Client has signed a certificate stating that he she held a Hunting licence Trapping L Client has shown a previous Fur Harvester s licence OR L Client has signed a certificate stating that he she held a Fur Harvester s licence Bow Hunting L Client has shown a previous Bow Hunting licence OR L Client has signed a certificate stating that he she held a Bow Hunting licence 16 Example 8 User Jose Vendor Organization 123 Company Ltd Logout Help Client Search Client Registration Example 9 User Joe Vendor Organization 123 Company Ltd Logout Help Client Search Client Registration
44. ned bied he gea may mot Fue the apprepriste qualifiealsang Tor aexxemele age 4g FLOM RD riidenzy and Iraiing it j a PHEDEICTDA y The Purchase a Licence screen will Cain When choosing a licence that requires bagilah please mare to have tagia ready Tor activation open Only licences the customer is eligible to purchase will display Click Esca Eb bedeni Angling Lionces Purchase a Licence T mee the Purchase button beside the Apply For a Draw T m licence the customer wishes to View Active Licences cmi urchase view Draw Applications FM ca PEG pem uu ERE T P Link Moone Draw History Resident Anging unn Purchase Update Profile Tha Cera steed dg ake acd Powter Tota cost inclades when sprcha fah atpclong fee congenimaeon fee and ten hay Gee Example 19 User Joe Vendor Organization 123 Company Ltd Lepout ty Cartio gt Help Client Search Client Registration Licence Detalis Non Resident Angling 7 Day A z All non resident 3 and 7 day licences Sihon sissit Mandatory fisia require a licence start date The system 25 MUNTIR carpas For 3 or 7 day licences the dates are Inclusive The end date will be calculated based on the type of licence will automatically calculate the end date CANDIAC PQ ISK DHS Make sure the start date is accurate oti based on the type of licence and these Sesateres NO o7 bercent dates will appear on the printed licence Licence Start Date n Enter the
45. nswer be a word that is in the question eSecurity Question 1 In what city or town was your first job Answer 1 Security Question 2 Answer 2 eSecurity Question 3 Answer 3 Security Question 4 Answer 4 eSecurity Question 5 Answer 5 Moncton Who is your favourite actor Adam Sandler Where would your dream vacation take you Hawaii Where were you when you first heard about 9 117 Home Depot In what city or town did your mother and father meet Sunny Bra el Once this step has been completed you will receive a confirmation email advising it was successful and providing you with your Account Number Dear Joe Employee Thanks for registering on SNB web sites Please find below your account number This number will be requested when you contact SNB Help Desk Your Account Number 381801050 Le ee Regards SNB Cher Ch re Joe Employee Merci de vous tre enregistr e sur le site de SNB Veuillez trouver ci dessoug_yotre num ro de compte Ce num ro vous sera utile chaque fois que vous communiquerez avec le service d assistance de SNB Votre num ro de compte1381801050 Cordialement SNB Step 5 Forward your account number confirmation email to your Client Administrator to get assigned the proper role for access to e Licensing system Login Once a staff member has been assigned access to the e Licensing system by the Client Administrator they can sign in to e Licensing by clickin
46. o activate taga click on t and enter mew lag numbers in the field below tags click the Next button If an invalid Aaitt red NO Resident number or duplicate number was entered an error message stating which tag number Purchase a Licence M i x x New Tags Q is invalid duplicate will display at the top of Apply for a Draw the page Go to Tag field with invalid duplicate tag number overwrite with correct Tag and click Next Tag JA 000 002 View Active Liranres View Draw Applications Tag nar 000 003 x Link Moose Draw History update Profile n 1 Clara Daran Rack Cancel Hert darc Fani and Preferences Teen Ciabficanaeg Example 21 Usar Jes Vander Organization 123 Company Ltd Logout My cart 1 Help Cent Search Transaction Summa Client Registration Y Review all information on Transaction Cuirsnry 213415607762 IMPORTANT AH licences and draw applications are non refundable CHRIS FISHER n 1E CHERRY AE Go not dick Payment Sucoessiul until payment has been processed bi the polnit of sabe system Summary screen To pu rchase a nother FREDERICTON NB ETA ZAT Canada licence click the Purchase a Licence menu item and follow the same steps as Example 18 Once order is complete proceed to collect payment from Reference amp 71654 ing i ar rdl MB Rari edit Purchase a Licence Fee Dewcripliun Apply for a Draw isir Resident Salman Uwe Release
47. on the vendor e licensing link and get a message Internal Server Error or Cannot Display Page You log in and get an error message Failed to authenticate user The system may be down contact the helpdesk at 1 888 832 2762 to report the issue There may be an issue with your company s e Licensing account set up Contact the Department of Natural Resources at 506 453 3826 during regular business hours Registration qeu You get a message that the Driver s Licence number has already been used You entered a NB Driver s Licence number or NB Double check that you entered the correct number You will not be able to continue with the registration Instruct the customer to contact DNR at 506 453 3826 during regular business hours to have this investigated The Driver Licence lookup service DPS webservice Photo ID card number and get one of the following may be down You will not be able to register error messages HTTP request failure or End of body reached You click on the Address Look Up button during the registration process but it s not finding the customer s address message No match was found Enter address information Customer s DNR training qualification is not appearing or is incorrect on the Profile Training Qualification screen You get an error when you clicked the Complete Registration button during the registration process HTTP request failure end of body reached
48. or e Licensing is currently experiencing technical difficulties Please try again later anyone as a Resident Contact the helpdesk at 1 888 832 2762 to report this issue The address lookup service OCIO web service may be down You can enter the customer s address manually Contact the helpdesk at 1 888 832 2762 to report the issue DNR s database DNR web service may be down This does not prevent you from proceeding with the registration Instruct the customer to contact DNR at 506 453 3826 during regular business hours to have their training qualifications reviewed DNR s database DNR web service may be down Contact the helpdesk at 1 888 832 2762 to report this issue You get a message that the Conservation Double check that you entered the correct Education number has already been used number You can clear the number from the NB 48 Error Issue or Discrepancy Who to contact Conservation Ed DNR Client field and continue without it Instruct the customer to contact DNR at 506 453 3826 during regular business hours to have this investigated You get an error message when you entered a DNR s database DNR web service may be down conservation education number or DNR client ID You can clear the number from the NB number Conservation Ed DNR Client field and continue It s not a mandatory field and the HTTP request failure number can be entered at a later date end of body reached
49. p Outdoors Card Number potion 2 Enter Date of Birth and 7 other fields M te that First and Last Mame are considered 1 Date of Birth YYYY MM DD Option 2 Enter e Date of Birth And 2 of the following e First and Last Name e Phone Number e Postal Code Zip Code e Email Click Search First Name Phone Number Postal Cade Zip Cade Email Vendor to confirm customer information is correct Client Search Result IMPORTANT Do not disclose information on the screen Validate information on the screen with dient te confirm correct profile found Hame H CLARKE Date of Girth rvr MM DD 1059 05 23 iii aaiae If a search result is returned the vendor ROTHESAY NR EZE SWa will be able to do the following e Purchase a licence for mall clarke tclarke com Daytime Phane 505 555 5555 customer eran hig e Update customer profile e Add tag numbers e Reprint licence e Cancel licence must be within 60 minutes of original purchase 10 Example 3 peek ON CANADA User Joe Vendor Crgankzatlan 123 Company Ltd Logout Help Clie Harti Client Registration do client match found doble check the spelling of the name or ask for am Qutdnors card num Client Search If no search result is returned a message will be displayed Double check customer information and try searching again by clicking Client Search
50. r s profile click on Link Moose Draw History from the Client Search Result screen If the customer s Moose Draw history has already been linked you will see a message displaying that it has already been linked NB Moose Draw History The Outdoors Card Number is now the unique identifier to apply for the New Brunswick Resident Moose Draw The client s New Brunswick Resident Moose Draw History can only be linked to his her Outdoors Card Number if he she provides his her New Brunswick Medicare number Department of National Defence identification number or RCMP identification number If the client has applied to the New Brunswick Resident Moose Draw in the past and wishes to maintain his her priority pool application history select Yes Link NB Resident Moose Draw now and enter the identification type and number Previous application s to the NB Resident Moose Draw to be linked to the Outdoors Card Number No I understand my NB Resident Moose Draw History will be lost Never applied to NB Resident Moase Draw Yes J Link NB Resident Moose Draw History later Link NB Resident Moose Draw History now Identification Type v Identification Number Update Next click the radio button beside Link NB Resident Moose Draw History now You will then have to enter an Identification Type which is a Medicare card Dept of National Defence card or RCMP identification
51. referred Language of Communication English v Preferred Method of Communication Email If changes are required to more than one m screen click the Back button to return to a Receive DNR notifications via email O Yves 9 No previous screen or the Next button to advance to the next screen Once all changes have been made click Return to Summary Return to Summary Example 9 2 Contact Information Email chris fish hotmail com Daytime Phone 506 453 5477 Evening Phone Mobile Phone DNR Registration Training Qualifications New Brunswick Training Course Type N A Course Card Reference Location Course Course Type Name N A N A N A N A DNR Registration NB Resident Moose Draw History Once returned to Summary Page click Complete Registration button to complete the registration process The Registration Complete page will open Previous application s to the NB Resident Moose Draw to be linked to the Outdoors Card Number Never applied to NB Resident Moose Draw Identification Type Complete Registration 18 Example 10 User Joc Vendor Cnganizetion Client Search Client Registration DCurtrirarz FLIA 148 BL RATER al LINCOLN RD PRDATAICTOM hf Fin 243 Canada Ragitered N Raaiiac Purchase a Licence Apmy for a Draw View Active Licences View Draw Applications Link Moose Draw History Update Profile Cher Duradu e Pec E aed Beer erste Treg Care i1
52. rrors Issues or Discrepancies The following table has been developed to help you determine when you should contact the helpdesk to report a potential issue Sometimes there may be an issue or discrepancy with a customer s record that you will not be able to correct change and the customer will have to contact the Department of Natural Resources during regular business hours to inquire about it The helpdesk is there to assist in the event of a technical system issue that prevents you from being able to access the e Licensing system or complete a transaction togi S NN If you are trying to sign in log in and get an error Your employer has not assigned the DNR e message Licensing Vendor role to you Contact your company s Client Administrator and ask to have You have no roles assigned to you please contact the DNR e Licensing Vendor role added to your the administrator of the application you were IAM profile You must provide your company s trying to access Client Administrator with your IAM account number Your account number can be found on the confirmation email you received when you self registered for your IAM account You have forgotten your IAM password Click the Forgotten Password link on the login page and answer your security questions note the answers must be entered exactly as they were originally entered If you are still unsuccessful Your IAM password has expired and you forget You click
53. rvation Education card and or Previous hunting trapping or bow hunting licence and or Proof of having completed an out of province training course To link Conservation Education card information Search for customer see Search for Client Confirm client s identity by validating the information displayed on the Client Search Result screen see Additional Information Under the Update Profile section click on Identification and Preferences see Example 13 Add the client s Conservation Education Card Number and click Update see Example 14 The system will retrieve the information from the DNR database and populate the successfully completed courses on the Training Qualifications screen see Example 14 1 To update out of province training or indicate that the client has shown a previous hunting licence Search for customer see Search for Client Confirm customer s identity by validating the information displayed on the Client Search Result screen see Additional Information Under the Update Profile section click on Training Qualifications see Example 15 Add the customer s new information For out of province training complete the Out of Province Training section see Example 16 To indicate that the client has shown a previous hunting licence or has completed a certification for a particular licence check the appropriate checkbox see Example 16 1 Click Update It is very important that you do not dis
54. st select a preferred language of communication and preferred method If email is selected a unique email address must be captured 14 Example 7 User Joa Vendor Organization 123 Company Ltd Logout Help Client Search Client Registration z DNR Registration Training Qualifications Meee reler the dient bo DNR s Hurst amp Trag summary ol regulations and the ONE weboite for hunter and rapper education qualifications NOTE New Brunswick training is automatically populated by DNR s Conservation Education Database If there is information missing the customer must contact their local DNR District office New Brurcewick traning ix linked to GHRAS Conservalion Education Database automatically and cannot be changed TI information is rising the cient can contact his her local DAR district office ew Brunswick Training Course Type Example 7 1 Out of Province Training Add out of province training information below This includes all training in any provinces except New Brunswick territories states or other countries Add the course card reference number for the course type for which the client qualifies Use the course name as indicated on his her certificate or card Choose the New Brunswick course type closest to his her training using the dropdown menu If applicable Out of Province Training can be entered here Click the green icon to add additional lines Click the red X ico
55. t Dera Iseta acd Pow can T sterar A Payment Successful Empty Cart nm 34 Example 27 CANADA gt User Joe Vendor Organization 123 Company Ld Logout My Cartio Help Chent Search Client Registration Outdoors 35099902 tanh FTEERMAR 3 Beret SF PREOSAICTON HO 28 4w7 Consis fece NE Renten Purchase a Licence Apply for a Draw View Active Licences View Draw Applications Link Moose Draw History Update Profile ant Owes Lei ean od Power rama Qua fecuri Example 28 C AN ADA TU Transaction Complete Receipt Transaction Details Client Name JANE FISHERMAN Outdoors Card Number 350595021 Reference s 647 Date Time 2035 03 17 13 28 22 Quart y i Licence Number 350595021 Liceece Reprint 5 25 HST 0 68 Total 5 93 Order Total 45 93 The Transaction Complete Receipt screen will open click the Print Licence button Click Print Licence and make sure licence is legible The cient must review and sign the Bcence at the counter If the cient is purchasing on behalf of aoorther the client should initial next to each licence they purchased If contact details include an emal a receipt will be sent electronically If not a printed receipt may be progg User Joe Vendor Organization 123 Company Ltd Logout My Catto Help Client Search Client Registration Outdoors 0353039361 ASA 51S MAN 43 Beret SF TREOGS2CTON WO CJD 4w7 Consis
56. t in the Address Line 1 field Complete dentification and Preferences screen and click Next see Example 6 e For residents who have a NB Driver s Licence NB Photo Identification card complete the Identification and Proof of Residency section with their NB Driver s Licence NB ID card number The system will validate the number and date of birth For residents who are unable to provide a NB Driver s Licence NB Identification they must go to Service New Brunswick to register Complete Training Qualifications screen and click Next see Example 7 Example 7 1 Example 7 2 e This may be completed at a later date if the customer is not applying for a hunting licence at the time of registration Complete NB Resident Moose Draw History Screen see Example 8 Customer must choose whether or not they would like their previous Moose Draw history to be linked to their new e Licensing profile Outdoors Card Number e If No choose either I never applied to the NB moose Draw or understand that my moose history will be lost If Yes choose either Link NB Resident Moose Draw later if the client does not have the information required or Link NB Resident Moose Draw now choose Identification Type from dropdown menu and enter Identification Number see Link Moose Draw History for more information e Click Next 9 Review information on Confirmation screen with customer e Click Edit button to make necessary changes see Example 9 e Once changes are complete c
57. td Client Search Client Registration CN DHR Registration Client Details Resident Mandatory field Request Identification and fill aut the following flelds Make sure you hase thet proper spelling of the clients name and me cored dare of birth as manm amd date el birth can only be changed at Service New Erunswick service centre ante registration amp complete First acne Last Marne 7 Middle Mame Date of Birth 7 rmm MH po Home Address Enter your postal code and cick Address Lookup Postal Cade 7 Addrers Lookup Civic Number Streat 5treat Type Street Direction v Unit Type Unit Number City Province New Brunse Country Canada Malling Address M Same as Home Address Contact Information Email Confirm Ernail Daytime Phone 7 Ext GNA Registration Identification and Preferences Mandatory field To validate residency enter tha ellenita New irunswick Driver Lirenee or New lrunswick Ldaritificatinm Card number or ask for one of the pieces of identification lisbed in the droodoem menu TDI identification was shown from the dropdown menu select an Other Resdency Qualification and request appropriate proof of residency JF the dient has New Brunswick Conservation Education Card number enter it below in order t link his her hunter and trapper education qualifications to his her profile or enter hie her DAR Client number to link his ler eating r
58. the client has applied to the New Brunswick Resident Moose Draw in the past and wishes to maintain his her priority pool application history the history must be linked New Brunswick Medicare numbers DND identification numbers and RCMP identification numbers will not be shared or stored in the e Licensing system The number provided serves the purpose of finding a customer s current New Brunswick Resident Moose Draw History and linking his her history to his her e Licensing profile The number can only be provided voluntarily Questions about the disclosure of this information may be directed to DNR 44 Example 36 User Joe vendor Organization 123 Company Ltd Logout My carti Help Client Search Client Registration Dublcers ae JANE FIEHERMAN amp 1 BRISTOL ST FREDERICTON NB EB 4Wz Canada Pargcalerend NB Fori cda Purchase a Licence Apply for a Draw View Active Licences View Draw Applications update Prafile Chan Cursi iieri ian ad Ported Example 37 Client Search Resuli IMPORTANT Do mot disclose Information on the screen Validate Information on the screen with client to confirm correct profile found Mame JANE FISHERMAN Date of Birth rYrYr MH DO 1967 06 15 Address 61 BRISTOL ST FREDERICTON NB E3B aW Canada Email Daytime Phone Evening Phone User Joe vendor Organization 123 Company Ltd Logout My Cartl Help Francais Client Search Client Registration Guado E 119790431
59. tion 123 Company Ltd Logout My Cart 0 Help Client Search Client Registration Client Search Result Outdoors 350595021 IMPORTANT Do not disclose information on the screen Validate information on the screen with JANE FISHERMAN client to confirm correct profile found 61 BRISTOL ST FREDERICTON NB E3B 4W2 Click on View Active Licences to Canada Name JANE FISHERMAN Date of Birth YYYY MM DD 1962 06 15 display a list of the customer s Registered NB Resident Address 61 BRISTOL ST active licences FREDERICTON NB E3B 4W2 Canada Purchase a Licence Apply for a Draw cathy cashin snb ca Daytime Phone 5064549087 Evening Phone View Draw Applications Mobile Phone Link Moose Draw History Back Update Profile Client Details Identification and Preferences Training Qualifications 39 Example 31 1 User Joe Vendor Organization 123 Company Ltd Logout My Cart O Help Francais Client Search Client Registration ARES Outdoors 350595021 New Brunswick Moose Draw History JANE FISHERMAN Reminder Click here to link New Brunswick Resident Moose Draw History to your Outdoors Card 61 BRISTOL ST FREDERICTON NB E38 4W2 Canada Registered NB Resident Licence Type Zone Tag s Effective Date Action Issued On Total 1 The Active Licences screen will open A list of the customer s active licences will be displayed Purchase a Licence 0004834 Resident Ice Fishing e
60. ur customer purchases multiple licences they will all appear on the same sheet This new licence design allows easy and accessible printing New A Active Fish and Wildlife Licences RESIDENT asof compter du Br nswick Permis de chasse et p che actifs R SIDENT Dote et besre mis IMPORTANT Non resident hanteri mart bunt with a ceased quide Non reudent angen require lensed quide when angling n Gunde Required Waters loas les havieuri non nhadenty dement Besser en compagnie d un pasde Gtulare Sune licence Les son residents qui p chent dans les cous ou un quide est regan dorvent itre accompagnes d un quide tikare d une bcence Universal Tag A NEW salmon will be used in 2015 The tags have two parts consisting of an adhesive label and metal wire Tagging instructions are found on the back of the adhesive label It s necessary to activate tags in e Licensing when selling a licence which requires tags This is done by entering a tag number in e Licensing during the sale of a licence The tag number will be displayed next to the relevant licence on the printed 8 X 11 licence format Biufiw ick What can a vendor do in e Licensing A vendor will be able to carry out the functions listed below with the exception of those identified with Functions identified with must be carried out in a Service New Brunswick centre Search for Client Client Registration Update Profile Purchase a Lic
61. w Draw Applications HST e Link Moose Draw History Total Receipt screen opens Update Profile Cm Dada Icernification and Preterences Trong Q afearers Order Total Payment Successful Empty Cart Example 22 1 Br nsw ick AN A DA This screen will only appear for a few seconds before the Transaction Complete Receipt screen opens Processing to payment page please wait Please do not press the back button or close your browser Brought to you by Fourni pat Service 2010 Service New Brunswick 31 Example 23 cA M AOD A ser Joe Vendor Organization 123 Company Ltd Client Search Client Registration Qutdece mig OTI MANE FEEHERIAN 1 BAIETOR ET PASOCRICTON hB E3B wa aria Fang th beter FE Fac sdunit Purchase a Licence Apply for Draw View Active Licences View Draw Applications Link Moose Draw History Update Profile CSecr Decade dete aed Peitr Traces Goa eer Logout My carmi H lp Transaction Complete Receipt Transaction Detalls Client Mane Outdoors Card Number Reference Date Time Quantity Licenc Number lienot Reprint HST Total Order Total JANE FISHERMAR 3505235021 oar 2015 02 17 13 28 22 I 350535021 5 25 068 55 93 25 93 Click Print Licence and make sure licence is legible The dient must review and son the licence at the Counter 1f the client B purchasing on behalf of another t

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