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USER GUIDE

1. Status Intemet Settings Wireless Settings Firewall Administration Internet Settings WAN Wide Ares Network WAH Settings This page allows you to setup your WAN Connection First select the WAN connection type Static DHCP PPPoE PPTP then enter the relevant settings as provided by your ISP WAR Connection Type Static Mode IF Address Netmask ateway Primary ONS Server Secondary ONS Server MTL MAC Clone Enabled MAT Configuration STATIC fixed IP aj m m m f0 Disable Enable Apply Cancel WAN Failover Backup Automatic 36 backup NAME IP Address Netmask Gateway Primary Secondary DNS MAC Clone NAT Configuration Disable Apply Cancel DESCRIPTION Please inout the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet If you are using the computer which used to connect to the Internet via a cable modem you can simply press the Default button to fill the MAC address field with the MAC address of your computer Enable or disable Network Address Translation for this connection type Please refer to the WAN Failover Backup section on page 26 for information on configuring the WAN failover feature Click the Apply button to save any changes made to the settings www netcommwireless com 3G27VWV R User Guide 22 NetCommWireless DHC
2. Des Bar Cancer The destination Port Range of the filter rule If there is only one port involved enter the same port number in ca both text fields The source Port Range of the filter rule If there is only one port involved enter the same port number in both Source Port Range sexi ele Either accept or drop the packet that matches all of the rule specifications Add a comment to identify the purpose of the rule optional Click the Apply button to save any changes to the settings 3G27WV R User Guide www netcommwireless com AO NetCommWireless Port Forwarding This page allows you to configure port forwarding rules to allow remote users to access services such as Web HTTP or FTP on your local computers This feature allows you to redirect a particular port number from the Internet WAN port to a particular LAN IP address O ROGERS 3G27W R 3G WiFi Rocket Hub Switch bo basic view Status Intemet Settings Wireless Settings Firewall Administration Firewall Fort Fonuarding virtual Server Settings This page allows you to configure port fonwarding rules to allow remote users to access services such as Web or FTP on your local computers This allows you to redirect a particular port number from the Internet WAN port to a particular LAN IF address virtual Server Settings virtual Server Setting Enable IP Address Fort Range Protocal TCP amp UDP Comment The maximum rule count is 3
3. 3G27WV R User Guide www netcommwireless com 55 NetCommWireless Legal amp Regulatory Information Intellectual Property Rights All intellectual property rights including copyright and trade mark rights subsisting in relating to or arising out this Manual are owned by and vested in NetComm Wireless Limited ACN 002490486 NetComm or its licensors This Manual does not transfer any right title or interest in NetComm s or its licensors intellectual property rights to you You are permitted to use this Manual for the sole purpose of using the NetComm product to which it relates Otherwise no part of this Manual may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the prior written permission of NetComm NetComm is a trademark of NetComm Wireless Limited All other trademarks are acknowledged to be the property of their respective owners FOG Regulations This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfu
4. HT Physical Mode Operating Mode Channel BandWidth Guard Interval MCS Reverse Direction Grant RDG Extension Channel Aggregation MSDU A MSDU Auto Block ACK Decline B Request Enable Disable Enable Disable Enable 9 Disable WMM Configuration Enable 9 Disable 2 2 Mixed Mode Green Field 20 20 40 Long Auto Auto Enable Disable 2412MHz Channell Enable 9 Disable Enable Disable Enable 9 Disable OPTION Desken Interval of time in which the wireless router broadcasts a beacon which is used to synchronize the wireless Beacon Interval network Enter a value between 1 and 255 for the Delivery Traffic Indication Message DTIM A DTIM is a countdown Data Beacon Rate DTIM l informing clients of the next window for listening to broadcast and multicast messages This specifies the maximum size of a packet during the fragmentation of data to be transmitted If you set this Fragment Threshold ea value too low it will result in bad performance When the packet size is smaller than the RTS threshold the wireless router will not use the RTS CTS RTS Threshold mechanism to send this packet This feature allows you to isolate clients on your wireless network To enable communication between the AP Isolation wireless clients connected to your 3G27WV R select Disabled To terminate the communication between the wireless clients please choose Enabled This determines t
5. Select S510 SSID choice ROGERSOOO0 Security Mode WEP AUTO x Wired Equivalent Privacy WEP Default Key Keyl WEP Key 1 alb2c3d4es 64 bit Hex WEP Key 2 Hex WEP Keys WEP Key 3 Hex WEP Key 4 Hex Access Policy Policy Disable Add a MAC address to the allow block list Apply Cancel WPA1 WPA2 WPA WiFi Protected Access authentication is suitable for enterprise applications It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management It provides a stronger encryption and authentication solution co ROGERS 5 627wv R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Wireless Settings gt Security Wireless Security Settings This page allons you to configure the wireless security for your Router Setting up sufficient wireless security can prevent Unauthorised access to your wireless metro Select S510 SSID choice ROGERSOOOO eee Fr El WPA WPA Algorithms tkp aes TKIP AES Key Renewal Interval 2600 _ seconds 0 9999 Radius Serwer IP Address joooo Port Nez Shared Secret rogers Session Timeout jo Idle Timeout Access Policy Policy Disable a Add a MAC address to the allomeblock list Apply Cancel 3G27WV R User Guide 25 www netcommwireless com 3G27WV R User Manual WPA PSK WPA2 PSK A newer type of
6. Switch to basic view Status Internet Settings Wireless Settings Firewall SMS Administration Administration System Monitor Periodic PING Settings The periodic PING function will regulari check the internet connection If the failure count is exceeded the device will reset the 36 connection You also can choose Periodic Reboot to reboot the router from this page Destination Address WWW rOgers COITl Second Address www google com Periodic PING Timer 0 O disable 300 65535 secs Periodic PING Accelerated Timer 0 O disable 60 65535 secs Fail Count 3 0 disable 155535 times Force reboot every 555535 mins Apply The Periodic Ping Reset Monitor configures the 3G27WV R to transmit controlled ping packets to user specified IP addresses If the router does not receive a response to the pings the router will reboot The purpose of this feature is to ensure the recovery of the device if the internet connection disconnects and does not reconnect for some reason This feature works as follows Every Periodic Ping Timer value in seconds the 3G27WV R sends 3 consecutive pings to the Destination Address If all 3 pings fail the 3G27WV R sends 3 consecutive pings to the Second Address The 3G27WV R then sends 3 consecutive pings to the Destination Address and 3 consecutive pings to the Second Address every Periodic Ping Accelerated Timer seconds fall accelerated pings in step D
7. After clicking Finish the 3G27WV R will save your configuration and reboot itself Please wait as this process takes about 2 minutes You will be guided back to the management console once the process is complete 3G27WV R User Guide www netcommwireless com 14 NetCommWireless Management Console Login Procedure After first time setup the management console will be password protected to prevent unauthorized access to the configuration settings of your 3G27WV R To log in to the management console view the status and make changes to your 3G27WV R please follow the steps below 1 Open your web browser e g Internet Explorer Firefox Safari and navigate to http 192 168 1 1 2 Enter the username and password configured during the first time setup and click the Submit button Use the default username and password admin if these details have not been customized Click Login to continue ey Please note If you forget the username and password you selected during the 3G27WV R set up process holding the reset button for over 10 seconds will restart the unit with the original settings username admin password admin N A A Please note In the event that your Internet connection becomes unavailable and no fail over service has been configured the 3G27VWV R Management console page will display when attempting to browse to an Internet site ROGERS 3G27WV R 3G WiFi Rocket Hub Switch to basic view Status
8. Enable Arti denial of service O08 Anti denial of service Disable Apply Reset OPTION Be NON Remote Management via WAN MBB Fe remote management on the WAN interface and specify the port number for remote Select Enable to deny ICMP packets ping packets received on the WAN interface Otherwise select PP NM en Disable to allow ICMP packets to be received on the WAN interface SPI Firewall Enable Disable the SPI Stateful Packet Inspection firewall to improve the security of your 3G27WV R This feature can help prevent the flooding of the network with a denial of service attack from behind the Anti denial of service DoS firewall Click Apply to save any changes to the settings 3G27WV R User Guide 43 www netcommwireless com 3G27WV R User Manual Content Filtering This page allows you to configure content URL and host filters to restrict improper content access from LAN computers ROGERS 3G27W R 3G WiFi Rocket Hub Status Internet Settings Wireless Settings Firewall SMS Administration Firewall gt Content Filtering Content Filter Settings This page allows you to configure content URL and host filters to restrict improper content access from LAN computers Apply filters on this page to the following connection Both 3G and Ethernet WAN Connections Web Content Filter Filters E Proxy E Java E Activex Web URL Filter Settings Current Web URL Filters
9. No URL Add a URL filter Web Host Filter Settings Current Website Host Filters No Host Keyword Add a Host keyword Filter Keyword OPTION Blid N GN GEN Select which connection type the content filtering applies to Options include 3G 4G connection only 9 Ethernet WAN connection only or both 3G 4G and Ethernet WAN connections Web Content Filter Tick the boxes to enable Proxy Java or ActiveX content filtering Click Apply to save the settings URL Filter Block access to a website by entering its full URL address and clicking Add Rules can be deleted at any time l via this page Host Filter Block access to certain websites by entering a keyword Rules can be deleted at any time via this page 3G27WV R User Guide www netcommwireless com 44 NetCommWireless Administration Startup Wizard If you wish to re run the initial setup wizard you can do so by moving the mouse over the Administration menu and clicking on Start Wizard option Management This page allows you to configure administrator system settings including the system language administrator username and password NTP settings and DDNS settings Loree ation gt Varagermert EN English Apply Cancel sfr drun eee Apply Cancel 1mo Dec 12 2011 at 18 46 Sync wih host GMT 05 00 Canada Eastern Time bd 0 netcomm pool nip org Apply Cancel Disabile h Dable Disable Dable h Apply Cancel N
10. SSID Nom de r seau sans fil SSID XXXXXXXXXXXXXXXXXXXXXX Wireless Security Key WPA Cl de s curit sans fil WPA XXXXXXXXXXXXXXXXXXXXXX WIRELESS SECURITY CARD CARTE DE S CURIT SANS FIL ROGERS Please note For security purposes each 3G27WV R has a unique SSID such as ROGERSXXXX and Wireless Security Key The included Wireless Security Card lists these fields instead of the xxxxx s as shown in the screenshot above When prompted for your wireless security settings enter the wireless security key listed on your Wireless Security Card Wait approximately 30 seconds for the connection to be established Open your Web browser and type http 192 168 1 1 into the address bar and press enter Enter admin without quotations as both the Username and Password and press the Login button Follow the steps to set up your 3G27WV R After the setup process is completed you will be connected to the Internet To connect additional devices via WiFi repeat steps 1 through 4 O 0 N oD ETS o 3G27WV R User Guide 44 www netcommwireless com 3G27WV R User Manual First Time Simple Configuration Wizard When you log in to your 3G27WV R for the first time you will be presented with the 3G27WV R Set up Wizard as shown in the screenshot below This wizard can be skipped by clicking on the link shown on the screenshot below You can re run the Setup Wizard again anytime after first use by se
11. Set it to Enable if you intend to turn on the Automatic MBB Backup Profile Name Select a Profile from the drop down list or change a profile name using the Change Profile Name field Enter the Access Point Name to be used with the 3G 4G connection The dial string used by the router to contact the 3G 4G Internet Provider Use the default 99 unless your 3G 4G Service Provider specifies otherwise Authentication Type The authentication type used with the 3G 4G service Options include CHAP or PAP Username Password If required for your 3G 4G service enter a username and password in the fields provided here APN Enter a second internet address to verify that the internet connection is active After every Periodic Ping Timer configured interval the router sends 3 consecutive pings to the Destination Address If all 3 pings fail the router sends 3 consecutive pings to the Second Address The router then sends 3 consecutive pings to the Internet Host Address and 3 consecutive pings to the Second Address every Periodic Ping Accelerated Timer configured interval If all accelerated pings in step fail the number of times configured in Fail Count the router reboots If any ping succeeds the router returns does not reboot Fail Count The number of ping attempts which can fail before the connection is considered offline Periodic PING Accelerated Timer Click the Apply button t
12. 6 cannot seem to get a Mobile broadband WAN connection Click on the MBB Internet Settings link on the webpage interface and check that the correct APN settings are entered Also check that the username and password credentials are correct if the APN in use requires these details Make sure that Auto Connect is enabled on the PPP Profile Connect section on the Data Connection page Check you have suitable Mobile broadband signal strength and that your SIM is active and does not require a PIN code to be entered 7 The SIM status indicates that the SIM is not installed or reboot required on the home page If a SIM is installed correctly this may indicate that the SIM has been removed or inserted whilst the unit is powered up In this case you must reboot the unit The Reset button on the home page will reboot the router 8 Can I make voice calls from the 83G27WV R Yes By simply connecting a regular landline Analogue telephone to the port labelled Line 1 using the RJ 11 Cable provided To activate the phone jacks in your home or office connect an RJ 11 Cable from the port labelled Line 2 to any wall jack When you lift the receiver you will hear a dial tone and can place your call 9 How do I see I have a voicemail message Voicemail is a feature of the Rogers network and your Rogers service not an embedded feature in the device If you have voicemail messages waiting you will hear an intermittent dial tone on your p
13. Hub EE Status Internet Settings Wireless Settings Firewall SMS Administration Administration Upload Firmware Update Firmware This page allows you to upgrade your Routers firmware Click on Browse to locate the firmware file to be used for the upgrade Please note that it takes approximately 3 minutes for the firmware to be upgraded DO NOT turn off your Router during the firmware upgrade process Update Firmware Browse Apply Settings Manager This page allows you to import export the system settings reset your 3G27WV R to factory defaults or reboot your 3G27WV R O ROGERS 3G27WV R 3G WiFi Rocket Hub Switch to basic view Administration p 4 in Status Internet Settings Wireless Settings Firewall Administration gt Settings Manager Settings Management This page allows you to import export the system settings reset your Router to factory defaults or reboot your Router Export Settings Encryption Password Export Import Settings Settings file location Browse Import Cancel Load Factory Defaults Load Default Reboot Router Reboot Load Factory Defaults Reset the 3G27WV R to factory default settings Reboot Router Reboot the 3G27WV R Select to export the current configuration of the 3G27WV R You can also encrypt the export settings file by selecting Encryption Export Settings and then entering a password Import Settings
14. Login System Log Submit Clear 3G27WV R User Guide 15 www netcommwireless com 3G27WV R User Manual Management Console Basic Status Overview The basic status page provides basic system related information It can be accessed by clicking on the Switch to Basic view button from the top of the status page ROGERS tr Wireless ll Internet Rogers 3G27WV R Rocket Hub MSISDH HWA Coverage IMT2000 3G Signal Strength 75 dBm strong 3G Connection Status Connected Provider Rogers APN fixed isp apn SIM Status SIM OK Switch to advanced view The status page shows the current primary Internet connection WAN LAN status MBB connection status current Signal Strength dBm and the SIM Status DEFINITION The Mobile Subscriber Integrated Services Digital Network Number This is a number uniquely identifying a subscription in MSISDN a GSM or a UMTS Mobile Broadband MBB network The current Mobile Broadband MBB connection type is listed here 3G 4G Signal Strength The current signal strength of the MBB Mobile Broadband service connection The current APN Access Point Name in use to connect to the MBB service provider 3G27WV R User Guide www netcommwireless com 16 NetCommWireless Internet Settings ROGERS Status Ed Wireless 3G Operation Mode Always on re a Custom APN fixed isp apn Your Accent Point Name APN 1 tie mobile network name tatia us
15. Select the file to import the configuration from to update the router configuration settings 3G27WV R User Guide 47 www netcommwireless com 3G27WV R User Manual Statistics This page allows you to view the LAN WAN and wireless statistics of your 3G27WV R ROGERS 3G27WV R 3G WiFi Rocket Hub Status Internet Settings Wireless Settings Firewall SMS Switch to basic view Administration Administration gt Statistics Station Statistics This page allows you to view the LAN WAN and wireless statistics of your Router Memory Memory total Memory lett WAN LAN WAN Rx packets WAN Rx bytes WAN Tx packets WAN Tx bytes LAN Rx packets LAN Rx bytes LAN Tx packets LAN Tx bytes All interfaces Name Rx Packet Rx Byte Tx Packet Tx Byte Name Rx Packet Rx Byte Tx Packet Tx Byte Name Rx Packet Rx Byte Tx Packet Tx Byte Name Rx Packet www netcommwireless com 29228 kB 6288 kB 236 134728 12769 13959862 13887 6555125 lo 3167 103628 3167 103638 gre 0 hs00 D652 3G27WV R User Guide A8 NetCommWireless System Log All important system events are logged You can use this page to check the log of your 3G27WV R for troubleshooting and diagnostic purposes O ROGERS 36G27WV R 3G WiFi Rocket Hub Switch to basic view Status Internet Settings Wireless Settings Firewall Administration Administration gt System Log Remote Systern Log
16. Setting Remote Log Server IP Address 1 72 16 1 223 Remote Log Server IP Port 51 4 Apply Refresh Clear System Log Dec 31 19 07 02 rocket syslog info syslogd started BusyBox vl 1lZ 1 OPTION Blid NON Remote Log Server IP Address The system log entries can be sent to a remote system log server Enter the IP address of the system log server You Wish to use The UDP port used by the syslog server to receive the system log entries Sr Port 514 UDP is commonly used by most system log software programs Se The current contents of the 3G27WV R system log Each entry is time y 9 stamped with the current date and time set on the router 3G27WV R User Guide 19 www netcommwireless com 3G27WV R User Manual Additional Product Information Using the 3G27WV R to make and receive telephone calls The 3G27WV R provides circuit switched voice services via two telephony line interfaces offering the ability to make and receive telephone calls via a regular analogue telephone using the MBB mobile network es Please note Please refer to your mobile service provider for activation of your voice service and information about the call charges that apply It s important to note that the 3G27VWV R has two separate line interfaces that share a single outbound inbound telephone line This means that handset s connected via one port will not be able to use the line at the same time as handsets connected via the other port If
17. a call is already in progress via the first port the user on the handset s connected to the second port will receive a busy signal Incoming calls will ring and can be answered on either port however once a call is answered from one port handset s on the second port will receive a busy signal Handset requirements The 3G27WV R allows you to make telephone calls over the MBB network using a standard analogue telephone via the built in RJ 11 Phone ports Please refer to the documentation provided by the manufacturer of your analogue telephone for assistance with the operation of your telephone handset Maximum REN Loading Please note that each of the line interfaces on the 3G27WV R is capable of supporting multiple analogue telephones connected via splitters The ringer equivalence number REN for each line is 5 Therefore a maximum of 5 handsets each with a REN number of 1 can be connected to each line port Before you start make any phone call make sure you checked the following 1 You have an activated MBB SIM card inserted prior to powering on the 3G27WV R 2 Your 3G27WV R is powered on and in running condition 3 A working analogue telephone connected into either the Line 1 or Line 2 port 4 You hear the dial tone and the Line LED on the front of your 3G27WV R should light up after lifting the handset How to place a call To make a call simply lift the handset and dial the number following the instructions provided by your teleph
18. desired which are accessible by viewing the advanced settings pages Click on the Switch to Advanced View option to configure the advanced features of your 3G27 WV R Status The status page provides system related information and is displayed when you login to the 3G27WV R management console and switch to the Advanced View By default the status page will show System Information Local Network WWAN WAN 3G Connection Status and Ethernet Port Status To view either WAN PPPoE PPTP status or Call Forwarding rules click on their relevant links below the green menu bar The sections are hidden by default to view them all click on the All Status button Each section contains a breakdown of information relevant to the connection type or function O ROGERS s 627wv R 3G WiFi Rocket Hub Switch to basic wiew Status Login System Log All Status WAH PPPoE PFTP Call Fonwarding System Information Firmware Version 12 210 Jan 17 20129 System Up Time HE 11 24 Operation Made 3 ateway Mode D teea neen Local IF Address 192 168 1 1 Local Hetmask 259 255 255 0 WAC address 00 60 6457 89 FD 2 YAN MANS Gi MAN Operation Mode Always on Connection Up Time Of 10 34 Interface Status APH Local Remote 35 Up fixed isp apn Er EEE ae 0 0 0 0 E cre sims Wodule Name Sierra MCS704 Provider Ropers Service Type HSPA Coverage hd T2000 IMEI 357597040032843 Signal Strength dBm 75 dBm strong ml Sihi Status Sih OK You can ut
19. from your 3G27WV R and your wireless enabled computers Unplug and remove the battery from any cordless phone that operates on the 2 4GHz band check manufacturer s information If this fixes the problem your phone may be interfering with the 3G27WV R f your phone supports channel selection change the channel on the phone to the farthest channel from your wireless network For example change the phone to channel 1 and move your 3G27WV R to channel 11 See your phone s user manual for detailed instructions f necessary consider switching to a 900MHz or 5GHz cordless phone Choose the Quietest Channel for your Wireless Network In locations where homes or offices are close together such as apartment buildings or office complexes there may be wireless networks nearby that can conflict with your wireless network Use the Site Survey capabilities found in the Wireless Utility of your wireless adapter to locate any other wireless networks that are available see your wireless adapter s user manual and switch your Router and computers to a channel as far away from other networks as possible Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighbouring cordless phones or other wireless devices 3G27WV R User Guide www netcommwireless com 10 NetCommWireless Hardware installation Attach the supplied antenna to the port marked 4G Antenna Thi
20. individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts Prerequisites Before continuing with the installation of your 3G27WV R please confirm that you comply with the minimum system requirements below An activated Rogers SIM card Computer with Windows Macintosh or Linux based operating systems with a working Ethernet adapter with TCP IP Protocol installed A Web Browser such as Internet Explorer Netscape Navigator Mozilla Firefox Opera Safari etc Wireless Computer System Requirements o Computer with a working 802 11b 802 119 or 802 11n wireless adapter Notation The following symbols are utilised in this user manual The following note requires attention The following note provides a warning The following note provides relevant information 3G27WV R User Guide www netcommwireless com 4 NetCommWireless Product Introduction Product Overview Quad Band HSPA Up to 21Mbps downlink 5 76Mbps uplink 2x RJ 11 analogue Voice ports circuit switched 1 x 10 100 LAN Ethernet port 1x LAN WAN Ethernet port for optional alternate Internet connectivity ADSL Cable Satellite 802 11n up to 300Mbps Wireless Backward compatible with 802 11b 9 Supports auto Internet fallback from 4G to a fixed line WAN connection ADSL Cable Satellite 2x Internal WiFi antennas WiFi Protected Setup WPS for wirele
21. is the difference between upload and download speeds and why do they differ Upload is when you send information e g emails from your computer and download is when you receive information via the Internet The speeds at which upload and download operate depend on the way you use the Internet and the size of files you send and receive Do I need to attach an antenna on this device Yes Your 3G27WV R comes equipped with an antenna you need to attach the 4G antenna to send and receive 4G signals have lost the security card that came with the setup instructions What can do If you have lost your security card and forgotten the wireless security details SSID and WiFi network password there is a label attached to the base of your 3G27WV R with all your original security details If the label is unreadable or has been removed the WiFi network password can be viewed or reset by logging in to the Management Console using an Ethernet Cable connected to the LAN port of the 3G27WV R I forgot my Management Console password What can I do If you have forgotten your Management Console password and cannot access the Web user interface you will need to reset your 3G27VWV R back to factory default settings To reset your device press and hold the reset button on the back of your 3G27WV R for 10 15 seconds until all the indicator lights on the unit flash to indicate the device is reset After a reset use the default WiFi settings SSID and WPA
22. key which can be found on the base of your 3G27WV R Note this will also reset any custom settings and passwords you may have already set up Can use the 3G27VWV R overseas No The 3G27WV R is not equipped for international roaming or data services If you require the capability to call international locations please speak with your Rogers representative or call Client Care to enable international calling on your 3G27WV R Can I use a SIM card from other carriers in the 3G27VWV R No the 3G27WV R is built to connect only to the Rogers network and SIM cards from other carriers will not provide any service when inserted into the 3G27WV R 3G27WV R User Guide 99 www netcommwireless com 3G27WV R User Manual Appendix A Tables Table EEB ee SUE Ge Sj EE EE EE 3 FEN Error Bookmark not defined Table S FRA NN Error Bookmark not defined Table 4 LAN Management Default Settings evrreersronnnrovvnnneensrennnrennnnenrssnnnnnnvennsensssnnnnnnvensneesssennnnenensnensssennnsennee 8 T ESA WAN Por Delault MM 8 Table G WIF NSM 8 Table 7 Ea GRE NES oe EEE EEE EEE EEE 8 Table 8 PN MN 8 Table 9 Advanced View Internet SettinGS ccccsssssssccsssccsssssssssctssscessssesssceussecesvesesssceusseeussesesscoeuseceursseusscoess 20 Table 10 Advanced View WAN Settings Static IP 22 Table 11 Advanced View WAN Settings DHCP csccssssssssccssscessssesssccssccesvesesssceusscessvesesscoeusec
23. off hook The Line 2 LED will flash on an incoming call Be The power LED will be a solid amber light when the device is powered on The power LED will flash during the device start up process 3G27WV R User Guide www netcommwireless com 6 NetCommWireless Integrated Interfaces The following integrated interfaces are available on the rear of the 3G27WV R INTERFACE FUNCTION Insert your SIM card here until you hear a click Please be careful to insert the SIM card in SIM Slot l i ge i the correct orientation by viewing the printed icon on the router housing 4G Antenna Attach the 4G antenna turning it in a clockwise direction The WAN Ethernet port for a Fixed Line ADSL Cable Satellite connection to the internet LAN The LAN Port for wired Ethernet clients Computers Laptops etc The RJ 11 phone port provides a connection to a standard analogue telephone YNNILNY DF The RJ 11 phone port provides a connection to a standard analogue telephone Hold this button down for over 10 seconds to reset the router to factory default settings Reset WPS Hold and release this button for less than 10 seconds to enable the WPS push button connect function The power connector designed for use with a DC 12V 1 5A Power Adapter 3G27WV R User Guide 7 www netcommwireless com 3G27WV R User Manual 3G2 WV R Default Settings The following tables list the default settings for the 3G27WV R LAN MANAGEMENT
24. secure your network Most wireless adapters in computers and laptops support at least WEP and WPA wireless security 3G27WV R User Guide 37 www netcommwireless com 3G27WV R User Manual WPS WPS is the simplest way to establish a connection between wireless clients and your 3G27WV R This method removes the need to manually select the encryption mode and fill in the passphrase key You only need to press a button on both wireless client and the 3G27WV R and the WPS will do the rest for you The 3G27WV R supports two types of WPS You have to push a specific button on the wireless client or in your wireless client utility to start the WPS mode Then WPS via Push Button switch the 3G27WV R to WPS mode Simply push the WPS button of the wireless router or click the Apply button in the web configuration interface WPS via PIN code You have to know the PIN code of the wireless client and switch it to WPS mode then input the wireless client PIN to the 3G27WV R web interface O ROGERS 3G27W R 3G WiFi Rocket Hub Switch to basic view Status a Wireless Settings gt WPS WPS Config F Enable Apply WPS Summary Statu VP fi VF A P Sr f f pi is d P Reset 008 WPS Progress WP wode PIN Apply WPS Status WSC Idle Use the drop box to either enable or disable the WPS function OPTION Blid N ON cone If the wireless security encryption function of this wireless router is properly set you
25. security is WPA PSK TKIP and WPA2 PSK AES This type of security gives a more secure network compared to WEP Select TKIP as the encryption type for WPA PSK and AES as the encryption type for WPA2 PSK After that please enter the wireless security key in the Passphrase field The key needs to be more than 8 characters in length but less than 63 characters long and can be any combination of letters and numbers es Please note that the configuration for WPA PSK and WPA2 PSK is identical ROGERS 3G27WW R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Wireless Settings Security Wireless Security Settings This page allows you to configure the wireless security for your Router Setting up sufficient wireless security can prevent Unauthorised access to your wireless netuork Select SSID SSID choice ROGERS0000 Security Made WPA PSK WPAZPSK gt WPA WPA Algorithms Tap aes TKIPAES Pass Phrase faibzcaddes Kay Renewal Interval 3600 seconds 60 9999 Access Policy Policy Disable Add a MAC address to the allomblock list Apply Cancel ey Your 3G27WV R uses WPA2 PSK as the wireless security type by default Check the Wireless Security Card that was with the router packaging or the device label on the bottom of the 3G27WV R for your default SSID and Security key to begin connecting your wireless devices to the router using
26. 02 11b and 802 119 wireless devices can connect to the 3G27WV R 11b only Select this if all of your wireless clients use 802 11b wireless protocol 119 only Select this if all of your wireless clients are 802 119 wireless protocol 11n only Select this if all of your wireless clients are 802 11n wireless protocol 11 b g n Mixed mode Select this if 802 11b and 802 119 and 802 11n wireless devices access your network The SSID Service Set Identifier is the name of your wireless network Use a unique name to identify your wireless device so that Network Name SSID you can easily connect to it from your wireless clients This field is case sensitive and can be up to 32 characters in length It is recommended that the default SSID be changed for added security GL This setting configures the frequency that the Wireless Radio uses for wireless connectivity Select one channel that you wish to q y use from the drop down list WDS Wireless Distribution System is a system that enables the wireless interconnection of access points and allows a wireless WDS Mode network to be expanded using multiple access points without a wired backbone to link them Each WDS Access Point needs to be set with the same channel SSID and encryption type and encryption key Click Apply to save any changes to the settings 3G27WV R User Guide 31 www netcommwireless com 3G27WV R User Manual Advanced This page allows you to modify the advance
27. 1 so first try to open a web browser to this address Also check that your laptop PC is using the same subnet as the router s Ethernet port i e An IP address has been assigned to your computer in the range of 192 168 1 x where x can equal 2 254 3 The router was connected but I cannot get back online You may need to enable the periodic ping timer using the System Monitor Link from the Management Console This ensures that if the connection drops i e outage on the network the router will reboot after so many failed pings and then force a re connect Setting the timer to around 15 minutes should be sufficient i Please note The traffic generated by the periodic ping feature is counted as chargeable usage please keep this in mind when selecting how often to ping 4 The router is rebooting frequently Check the System Monitor link in the Administration menu on the management console and see if the Periodic Reset timeout is set to something other than O If it is set to 1 this means the unit will reboot every minute regardless of what happens Reset it to 0 if you don t want to use this feature or enter a higher value if you don t want the router to reboot so often 5 The router has a connection but cannot access the internet Check that DNS Proxy is enabled by clicking on the LAN link on the configuration interface Make sure that the DHCP DNS server address 1 IP address is set to the same address as that of the Ethernet port
28. 2 1 Apply Reset Ha IP Address Port Range Proto cal Comment Current Virtual Servers in system 1 E 192 168 1 2 S389 3588 TCP UDP ROP Delete Selected Reset OPTION Bled NON Virtual Server Settings Select Enable or Disable to turn port forwarding on or off IP Address The local LAN IP address that the public port number packet will be sent to e g 192 168 1 x The public port numbers to be sent to the specific LAN IP address Select the port number protocol type TCP UDP or both If you are unsure use the default TCP amp UDP setting Add a comment to identify the purpose of the rule optional Protocol Click Apply to save any changes to the settings 3G27WV R User Guide A1 www netcommwireless com 3G27WV R User Manual DMZ If you have a client PC that cannot run an Internet application e g Games properly from behind the NAT firewall then you can open up the firewall restrictions to allow unrestricted two way Internet access by defining a DMZ Host The DMZ function allows you to re direct all packets going to your WAN port IP address to a particular IP address in your LAN The difference between the virtual server and the DMZ function is that the virtual server re directs a particular service Internet application e g FTP websites to a particular LAN client server whereas DMZ re directs all packets regardless of services going to your WAN IP address to a particular LAN clien
29. ASS sets Be AS AS MSS 0 0 0 0 5 o LAH br 2 239 255 255 250 EA SE SOE SED 0 0 0 0 5 a o 0 LAM b rid 3 192 168 1 0 255 255 255 0 0 0 0 0 1 o m LAH br a 239 0 0 0 255 0 0 0 0 0 0 0 1 a o m LAMH brid CKynamic Routing Settings Dynamic Routing Protocol RIP Disable aj Apply Reset Advanced Routing Static Static Routing allows computers that are connected to your 3G27WV R to communicate with computers on another LAN segment which are connected to it via another router To set a rule you need to specify the following Destination Range Select from Host 255 255 255 255 or Net and then enter the appropriate subnet mask Gateway Interface Comment to identify the route to be entered optional Advanced Routing Dynamic Dynamic Routing uses the RIP Routing Information Protocol protocol to allow the 3G27WV R to adapt to changes in the network RIP enables the device to determine the best route for each packet based on the hop count or number of hops between Source and Destination To enable Dynamic Routing select Enable from the drop box and click the Apply button 3G27WV R User Guide 29 www netcommwireless com 3G27WV R User Manual SNMP Settings SNMP Simple Network Management Protocol is used to display or collect data from the 3G27WV R Various system information including interface statistics uptime and memory usage are available when viewed with an appropriate SN
30. E 5 P EN a E E E E EN 5 FUNN 5 11019 9 6 A DS CITES EEE EE SEE ENE ENE EN EEE EEE EE EE EE EE EN NE EE 5 Physical Dimensions and IndicatorS x anrrnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 6 FT 6 IN DIT ga NE EN MR ETA 7 SE Ea EEE EEE 8 oalet and 01 6 9 Og EK EN NE NN NE NE 9 Installation and Configuration of the 3G27WV R i rurnnnrnnnennnennnnnnnnennnnnnnnnnnnennnnnnnnnnnnennnnnnnnnnnnennnnnnnnnnnnennnnnnnnnnnnennnunnnnnnnnennnunnnnnnnne 10 PN Nr 10 gele aN Le EEE NE 11 First ime cimp Coniguraton AO REE 12 Managemen Console Lagin 01050 0 a ce EE ee 15 Managermnent Consol EEE 16 POV NO GFO U ENE an E NE EEE NERE EE EEE REN tie 19 Additional Pdf M sssi a a en tn te ne 50 Using the 3G27WV R to make and receive telephone calls rrrrarrronarraravrnrrrnnrrranrrrarrrnarrnnrrnnnrrnarrnnarr naar narennarennsernnensarennarennrnnnnsnnarsnnanennsen 50 tea PI PA E E A E AAE TE eee en 53 seld 62 fe OS 920 OE ENE 53 Environmental Specifications TO TE vaare 53 Fl NNN 54 ANNAT NE 56 Legal e REN NO eeaenn seder 57 COMAG EE EEE cic ei beau ev ein ie gv wu ines Wie eo ie ct en eg ENN es tigen ese ena ee ee eee ee aes ee 59 3G27WV R User Guide 3 www netcommwireless com 3G27WV R User Manual Overview Introduction This manual provides information related to the installation operation and utilisation of the 3G27WV R Target Users The
31. Ethernet port one 10 100Mbps Ethernet WAN port and two phone ports for making and receiving telephone calls It features the latest security options such as WPA and WPA2 data encryption SPI Stateful Packet Inspection Firewall and VPN pass through 3G27VWV R User Guide 5 www netcommwireless com 3G27WV R User Manual Physical Dimensions ano Indicators LED Indicators The 3G27WV R has been designed to be placed on a desktop All of the cables exit from the rear for better organization The display is visible on the front of the 83G27WV R to provide you with information about network activity and the device status See below for an explanation of each of the indicator lights LED INDICATOR ICON DEFINITION WAN mode The WAN LED lights up when the router is connected to WiFi CH The LED will show a solid blue light when WLAN is enabled The LED flashes on traffic throughput data transfer QD the internet via a fixed line WAN connection LAN The LAN LED will be a solid blue light when a specific LAN connection is established The LED flashes on LAN port traffic throughput 4G A solid blue light indicates the 3G27WV R is connected via 4G The AG LED will flash on data traffic throughput 1 2N WA Vv 4G ne A solid blue light appears when the analogue telephone connected to Line 1 is off hook The Line 1 LED will flash on an incoming call Line 2 2 A solid blue light appears when the analogue telephone connected to Line 2 is
32. MP trap monitor 9 ROGERS 3c27Ww R 36 WiFi Rocket Hub Switch to basic wiew Status Intemet Settings Wireless Settings Firewall Administration Internet Settings gt SNMP SNMP Configuration Enable SNMP Enable Disable Read Only Community Name public o Read Write Community Name private oo Download MIE File Download Trap Destination IF Address 7 Heartbeat Interral seconds Trap Persistence Time seconds 7 Trap Retransmission Time seconds Send Heartbeat Now Apply OPTION Blid NON Trap Destination The IP address of the computer or device running the SNMP Trap monitor application Heartbeat Interval The amount of time in seconds between updates to the SNMP data shown Trap Persistence The length of time in seconds that the trap will retain its data Trap Retransmission Time The length of time in seconds between an SNMP Trap resending its data DHCP Client List This page allows you to view the current DHCP clients that have obtained IP leases from your 3G27WV R The MAC address assigned IP address and the expiry period is shown for all computers who have automatically obtained IP addresses from the 3G27VWV R Please note that this list is stored in the device s volatile memory and is therefore cleared if the device is reset or if any changes are applied to the router configuration oO ROGERS 5c27wv R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firew
33. P This connection will get the IP address from the Internet service provider Leave everything as default unless instructed by your Internet Service Provider ROGERS s627wv R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Internet Settings gt WAH Wide Area Netvvork WAN Settings This page allome you to setup your WAN Connection First select the WAN connection type Static DHCP PPPoE PPTP then enter the relevant settings as provided by your ISF WAN Connection Type DHCP Auto config DHCP Mode Hostname MAC Clone Enabled Disable zj HAT Configuration Enable Apply Cancel Automatic 36 backup Disable Apply Cancel WAM Failower Backup NAME DESCRIPTION Input the host name of your computer This is optional and only required if your service provider asks you to do so Input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to Mac Clone access the Internet If you are using a computer which is used to connect to the Internet via a cable modem you can simply press the Default button to automatically fill the MAC address field with the MAC address of your computer NAT Configuration This option allows you to enable or disable Network Address Translation for this connection type Please refer to the WAN Failover Backup section on page 26 for inf
34. S1CPA NAV a NetCommWireless HSPA WiFi Router with Voice ROGERS 1 USER GUIDE 3G27WV R User Manual Copyright Copyright 2012 NetComm Wireless Limited All rights reserved The information contained herein is proprietary to NetComm Wireless Limited No part of this document may be translated transcribed reproduced in any form or by any means without prior written consent of NetComm Wireless Limited N A Please note This document is subject to change without notice Save Our Environment When this equipment has reached the end of its useful life it must be taken to a recycling centre and processed separately from domestic waste The cardboard box the plastic contained in the packaging and the parts that make up this device can be recycled in accordance with regionally established regulations Never dispose of this electronic equipment along with your household waste You may be subject to penalties or sanctions under the law Instead ask for disposal instructions from your municipal government Please be responsible and protect our environment This manual covers the following products 3G27WV R BOG UV NA date ON DATE 1 0 Initial document release 15 2 2012 3G27WV R User Guide www netcommuwireless com NetCommWireless Table of Contents GET ES PE PN NR A NN PA 4 WPA LC 10 EEE EEE EN 4 OS SR EE EE vated NERE EE EEE EE EE EEE EE 4 FU re 4 NPR 4 g Ke 0e ai ole 061116 EE EE AE E
35. Static IP Address 192 168 1 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 WAN INTERNET WIRELESS WIFI SSID Refer to the included wireless security card WPA PSK Security Key Refer to the included wireless security card For security purposes each 3G27WV R comes with a unique SSID that varies by a 2 digit number at the end e g SSID ROGERSXXXX 3G27WV R WEB INTERFACE ACCESS 3G27WV R DEFAULT APN Default APN fixed isp apn 3G27WV R User Guide www netcommwireless com 8 NetCommWireless Safety and Product Care With reference to unpacking installation use and maintenance of your electronic device the following basic guidelines are recommended To avoid fire or shock hazard do not use or install this product near water For example near a bathtub kitchen sink laundry tub or near a swimming pool Also do not expose the equipment to rain or damp areas e g a wet basement Do not connect the power supply cord on elevated surfaces Allow it to lie freely There should be no obstructions in its path and no heavy items should be placed on the cord In addition do not walk on step on or mistreat the cord To safeguard the equipment against overheating make sure that all openings in the unit that offer exposure to air are unobstructed WARNING Disconnect the power line from the device before servicing Transport and Handling When transporting the 83G27WV R it is re
36. WV R It is recommended that you choose a unique password for added security Please enter the username and password that you wish to use or leave these fields unchanged to use the default username and password of admin Click Next to continue r First time setup Step 3 of 5 Rocket Hub Security You can configure your SSID Service Set Identifier this is the name broadcast by the Rocket Hub SSID broadcast if enabled will broadcast your Rocket Hub name to all WiFi enabled devices Unselect SSID Broadcast if you do not want devices to see your Rocket Hub You can disable WiFi by selecting the Off radio button Wireless WiFi amp ON OFF SSID Broadcast Enable Disable SSID Broadcast Name Max 32 characters ROGERS0000 Back Next The next page allows you to configure basic VWiFi settings Wireless WiFi WiFi is set to On by default Changing this option to Off will turn off the wireless feature and you will not be able to connect to your 8G27 WV R via WiFi SSID Broadcast Name Max 32 Characters The SSID Service Set Identifier is the name of your wireless network Use a unique name to identify your wireless network so that you can easily connect from your wireless clients This field is case sensitive and can be up to 32 characters You should change the default SSID for added security SSID Broadcast Select Disable to hide the SSID of your 3G27WV R If disabled other people will not
37. all Administration Internet Settings gt DHCP Clients DHCP Client List This page allows you to wiew the current DHCP client of your Router DHCP Clients MAC address IP Address Expires in OO 0F BO F Ags 57 192 168 1 2 23 30 54 3G27WV R User Guide www netcommwireless com 30 NetCommWireless Wireless Settings Basic This page allows you to define the basic wireless settings for the 3G27WV R O ROGERS 3G27Ww R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Wireless Settings Basic Basic Wireless Settings This page allome you to define the basic wireless settings for this device such asthe SSID and channel Wireless Hetyork Radio OnOff oy norr Network Mode TIb g n mixed mode Hetiuork Name 5510 ROGERSO000 Frequency Channel 2437MHz Channel 6 Wireless Distribution System VWDS MAC address O0 60 B487 89 67 WDS Mode Disable Apply Cancel Radio On Off WiFi is turned on by default Changing this option to OFF will turn OFF the wireless functionality on the 3G27WV R and you will not be able to connect to your 3G27WV R wirelessly OPTION Blid N GN Radio On Off WiFi is turned on by default Changing this option to OFF will turn OFF the wireless functionality on the 3G27WV R and you will not be able to connect to your 3G27WV R wirelessly Network Mode There are 5 modes to select from 11b g mixed mode Both 8
38. and quality of service diagnostics IGMP Prox Internet Group Management Protocol IGMP The default setting is Disable select Enable y to enable this feature Universal Plug and Play UPnP The default setting is Enable select Disable to disable this feature The Router Advertisement Daemon is used by system administrators in stateless auto Router Advertisement configuration methods of network hosts on Internet Protocol version 6 networks The default setting is Disable select Enable to enable it PPPoE relay The default setting is Disable select Enable to enable it DNS Proxy The default setting is Enable select Disable to disable it Click Apply to save any changes to the settings 3G27WV R User Guide www netcommwireless com 28 NetCommWireless Advanced Routing This page allows you to configure static and dynamic routing rules for your 3G27WV R oO ROGERS 3G27WW R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Internet Settings gt Advanced Routing Advanced Routing Settings This page allows you to configure static and dynamic routing rules for your Router Add a routing rule Destination Range Host ateway Interface L r Comment Submit Reset Current Routing table in the system Ho Destination Hetm ask G ateway Flags Metric Ret Use Interface Comment 1
39. ation exposure limits set forth for an uncontrolled environment In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20cm 8 inches during normal operation 3G27WV R User Guide a7 www netcommwireless com 3G27WV R User Manual IC Regulations This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada This Category Il radio communication device complies with Industry Canada Standard RSS 310 Ce dispositif de radio communication de cat gorie II respecte la norme CNR 310 d Industrie Canada IMPORTANT NOTE IC Radiation Exposure Statement This equipment complies with IC RSS 102 radiatio
40. be able scan and detect your 3G27WV R s SSID Click Next to continue 3G27VWV R User Guide 13 www netcommwireless com 3G27WV R User Manual O First time setup Step 4 of 5 Rocket Hub Security A WiFi Security Key is already set up with your Rocket Hub however you can change that key here if desired You can also change the security type below To connect to the Rocket Hub via WiFi you will need to enter the Security Key into your device Security Key Type WPA PSK v Security Key Minimum of 8 characters alb2c3d4e5 WPA Algorithms TKIP AES TKIP and AES _Back Next This page allows you to configure WiFi security settings for your 3G27WV R Setting a strong wireless security level such as WPA PSK AES can prevent unauthorized access to your wireless network Please enter the Security Key that you wish to use or leave this field unchanged to use the default Security Key Click Next to continue s First time setup Step 5 of 5 Rocket Hub installation is complete Please review your settings and click finish Your Rocket Hub will reset and settings will be saved Language Preference EN English Time Zone GMT 05 00 Canada Eastern Time Username admin Password admin SSID Broadcast Name ROGER50000 Wireless WiFi ON Back Finish Review your settings then click Finish to save configuration Click Back if you want to make any changes
41. ble NAT Configuration Enable Apply Cancel NAME DESCRIPTION Server IP Type in the server IP address assigned by your Internet Service Provider User Name Password Type in the username and password assigned by your Internet Service Provider Select to Dynamic if your service uses a DHCP server or select Static and type in the IP address Subnet Mask and Address Mode Default Gateway assigned by your Internet Service Provider Operation Mode There are 3 options Always On Keeps the Internet connection alive does not disconnect On Demand Only connects to Internet when there s a connection attempt OFF Only connects to the Internet when the Connect button on this page is pressed and disconnects when the Disconnect button is pressed Input the MAC address of your computer here if your Internet Service Provider only permits computers with certain MAC Mac Clone addresses to access the Internet If you are using a computer to connect to the Internet via a cable modem simply press the Default button to automatically fill the MAC address field with the MAC address of your computer NAT Configuration This field allows you to enable or disable Network Address Translation for this connection type es Please refer to the WAN Failover Backup section on page 26 for information on configuring the WAN failover feature Click Apply to save the settings 3G27WV R User Guide 25 www netcomm
42. commended to return the product in the original packaging This ensures the product will not be damaged D In the event the product needs to be returned ensure it is securely packaged with appropriate padding to prevent damage during courier transport 3G27WV R User Guide 9 www netcommwireless com 3G27WV R User Manual Installation and Configuration of the 3G27WV R Placement of your 3G27VWV R Just like your mobile phone the 3G27WV R s location will affect its signal strength to the Rogers Mobile Base Station Cell Tower The data speed achievable from the 3G27WV R is relative to this signal strength which is affected by many environmental factors Please keep in mind that the 3G27WV R will need adequate signal strength in order to provide Internet connectivity whilst choosing a location to place your 3G27WV R Similarly the wireless connection between your 3G27WV R and your WiFi devices will be stronger the closer your connected devices are to your 3G27WV R Your wireless connection and performance will degrade as the distance between your 3G27WV R and connected devices increases This may or may not be directly noticeable and is greatly affected by the individual installation environment If you have concerns about your network s performance that might be related to range or obstruction factors try moving the computer to a position between three to five meters from the 3G27WV R in order to see if distance is the prob
43. d wireless settings for your 3G27WV R These settings should not be changed unless you are aware of what effect they will have O ROGERS 3G27WV R 3G WiFi Rocket Hub Status Internet Settings Wireless Settings Switch to basic view Firewall SMS Administration Wireless Settings Advanced Advanced Wireless Settings This page allows you to modify the advanced wireless settings for your Router These settings should not be changed unless you are aware of what effect they will have Advanced Wireless BG Protection Mode Beacon Interval Data Beacon Rate DTIM Fragment Threshold RTS Threshold TX Power short Preamble Short Slot Tx Burst Pkt_Aggregate Country Code AP Isolation MBSSID AP Isolation BSSID Multiple S51D1 Multiple SSID2 Multiple SSID3 Multiple SSID4 Multiple SSID5 Broadcast Network Name SSID www netcommwireless com Auto 100 ms range 20 999 default 100 1 ms range 1 255 default 1 2346 range 256 2346 default 2346 2347 range 1 2347 default 2347 100 range 1 100 default 100 U Enable 9 Disable Enable Disable 9 Enable Disable 9 Enable Disable CA Canada v Enable Disable U Enable 9 Disable 00 60 64 57 89 A7 Enable Disable 3G2 7WV R User Guide 32 NetCommWireless WiFi Multimedia WMM Capable APSD Capable DLS Capable WMM Parameters Multicast to Unicast Converter Multicast to Unicast Others HT Txstream HT RxStream
44. dband MBB WAN connection Once your WAN Internet connection is back online the 3G27WV R will reconnect to your wireline WAN service To use this feature you will need both an Ethernet WAN connection from an xDSL modem ISDN Satellite etc and a Mobile Broadband MBB connection Automatic 3G Backup Voice Roaming Outgoing Enable outgoing voice calls when roaming onto a foreign Mobile Broadband MBB provider Voice Roaming Incoming Enable incoming voice calls when roaming onto a foreign Mobile Broadband MBB provider Enable data when roaming onto a foreign Mobile Broadband MBB provider ey Please note Voice and Data Roaming are disabled by default The Management Console page will display whether Voice or Data Roaming is enabled if you attempt to utilise a Roaming service 3G27WV R User Guide www netcommwireless com 20 NetCommWireless Band Settings The band settings page enables you to select which frequency band you will use for your connection and enable you to scan for available network operators in your area O ROGERS 3G27WW R 3G WIFI Rocket Hub Swabch to basic view Se Meare Senings Mrelazs Senings Fireipall irra internat Settings gt Band settings Bard Settings This page all oie you bo sel up he fequener band ard Scan for all the available nebaork operalor Tou can choot An apeiator manu aly fram tha Oparator Nama List atter scanning Curent Band 246 All Change Band 3G Al Operat
45. e Internet ROGERS s5627wv R 3G WIFI Rocket Hub Swatch to basic view Status Interet Settings Wireless Settings Firewall B rnin stration Firewall gt MACE Port Filtering MACAF Port Filtering Settings This page allore you to setup MAC IF and port filtering rules to protect your network from malicious activity The filtering rules can be used fo either sallow or block certain users andor pork from Access ng fhe Intemet Basic Setiir j MAC APF ort Filtering Enable Default Polley The packet that didn t match wath any mlesveould be Dropped xl Apply Reset MAC FIPort Filter Settings MC address EE Les IF Address Source IF Ad dress Protoco Hore Dest Fort Range Tu m Source Port Range pp me Aystior Accept Lomment The maximum mle count is 321 Apply Reset H MAL Dest IP source IP Prat Dest Port Source Port et t Pit address Address Address last Range Range gne rang C rit Current MAC MP PFort filtering rules in system Hors vec ud be dropped Basic Settings MAG IP Port Filtering Select Enable to enable the MAC IP Port Filtering feature on the 3G27WV R Default Policy Select whether packets that do not match any of the configured rules are accepted or dropped by the router MAC IP Port Filtering Settings OPTION DEFINITION Select the port number s protocol type TCP UDP or both If you are unsure use the default TCP amp UDP setting
46. ed to Identity your mobile broadband tervice provider SIM Security Settings The lt oniy required If your SIM card needa a PIN code to be act vated SIM Status SIM OK Check data usage fou have made changes to any of the above settings you vill need to click Sa ve below to apply them Save and apply changes 0 F4 Switch to advanced view sportine et EE The Internet Settings page enables you to select which of the configured 3G 4G profiles will be used to connect to the Internet You can also configure the connection operating mode To configure your Internet connection enter the applicable APN Access Point Name into the Custom APN field You can then select from the following connection options Always on m Off m Automatic 3G 4G Backup When using the Automatic 3G Backup option pick a high availability site as the address to test your 3G27WV R s connectivity with In the event that the primary WAN connection is unavailable the 3G27WV R will automatically swap to your configured 3G 4G connection If you make any changes to the settings click on the Save and apply changes button to make these changes active 3G27WV R User Guide 17 www netcommwireless com 3G27WV R User Manual Wireless of Status ll Internet Wireless WiFi 2 On Off Wireless Wiki ROGERS0000 Network Name This is the name of your personal wireless network and will appear when you search for wirele
47. eursoeusscoess 23 Table 12 Advanced View WAN Settings PPPOE nee 24 Table 13 A vanced View WAN Settings Pr 25 Table 14 Advanced View WAN Failover Settings inner 26 Table 15 Advanced View LAN MN 28 Table 16 Advanced View SNMP SUN Ne 30 Table 17 Advanced View WIFI Settings sise 31 Table 18 Advanced View Advanced WiFi Settings 33 Table 19 Advanced View WiFi Security Settings siennes 34 Table 20 Advanced View Enable or Disable WPEN 38 Ttable 217 Advanced MM 38 Table 22 Advanced View Port Filtering SENGS Leren eskere 40 Table 23 Advanced View Port Forwarding Settings 41 Table 24 Advanced View DMZ Settings rrrnnnvrvrrnrnnnvvvensnnnnnvvrensnnnnnnvnssrnnnnnnsensnnnnnnsrensnnnnnnsnssnnnnnnnsessnnnnnnsnene 42 Table 25 Advanced View System Security Settings inner 43 Table 26 Advanced View Content Filtering Settings cccssssssccsssssssseeesssseseecsessseseeesesssseseeesessseeseessesseeseees 44 Table 27 Advanced View Management Settings siennes 45 Table 28 Advanced View Settings Manager Settings ccccccccsseccccsssccccesececeesececcenscceseeeceseenecesseneceesansecessunesss 47 Table 29 Additional Product Information Call Feature Codes Quick Reference rrrrnnnrrrnnnnnnnrrrnnnnnnnrrrnnnnnnnsrrnnnnnn 51 Table 30 Technical Specifications for the 3G27WV R cccecscccsccccccccceceesssssssssssscceeeeeesssccceeeeessesseseeseeaeaeeeeseseeess 53
48. face Up to 5 76 Mbps uplink HSUPA Cat 6 Power 4G WiFi Internet WAN LAN Voica S OO LED Indicators Power 4G WiFi Internet WAN LAN Voice Operating Temperature O 50 degrees Celsius operating temperature Power input 12VDC 1 5A 133 mm L x 137 mm H x 34 mm W 250 grams Dimensions amp Weight Regulatory Compliancy Electrical Specifications A suitable power supply is available on request or via direct purchase from the NetComm Online shop It is recommended that the 3G27WV R be powered using the 12VDC 1 5A power supply which is included with the device Environmental Specifications Tolerances The 3G27WV R is able to operate over a wide variety of temperatures from O C 50 C ambient 3G27WV R User Guide 53 www netcommwireless com 3G27WV R User Manual FAQ 1 Does the 3G27WV R require any configuration out of the box No the 3G27WV R is a plug and play device Plug the device into an electrical outlet and once the status indicator lights are on plug in your analogue phone and LAN cable for voice and data connectivity For WiFi connectivity the default SSID Service Set Identifier and network key password are located on the bottom of the device If you would like to customize your settings you can enter 192 168 1 1 into your Web browser to access the Management Console and device settings 2 cannot seem to access the web page interface The default IP address of the unit is 192 168 1
49. fail the 3G27WV R reboots after waiting the amount of time entered in the Fail Count times f any of the pings succeed the 83G27WV R starts the periodic ping process again and does not reboot ey Please note The Periodic Ping Timer should never be set to a value less than 60 seconds this is to allow the 3G27 WV R time to reconnect to the cellular network following a reboot To disable the Periodic Ping Reset Monitor simply set to the Fail Count option to 0 The 3G27WV R can be configured to automatically reboot on a periodic interval specified in minutes While this is not necessary it does ensure that in the case of remote installations the router will reboot the 3G27WV R if some anomaly occurs The default value is 0 which disables the Periodic Reset Timer feature The maximum value is 65535 minutes 3G27WV R User Guide www netcommwireless com AG NetCommWireless Update Firmware This page enables you to update the firmware which controls the 3G27WV R should an update become available To update the 3G27WV R firmware perform the following steps 1 Download the firmware update file preferably using an Ethernet cable connection and save it to your computer 2 Click Browse and navigate to where you saved the file you downloaded to your computer 3 Select this file and click Open 4 Click the Apply button and follow the on screen prompts ROGERS 3G27WVR 3G WiFi Rocket
50. he subnet mask for the local network MBB IP Forwarding Transparent Bridging Bridge the WAN port to the LAN port The connected LAN device is then live on the Internet LAN 2 Used to configure a secondary LAN IP Address optional LAN 2 IP Address The local IP address of the secondary LAN IP Address The Start IP address of your DHCP IP Pool The End IP address of your DHCP IP Pool The subnet mask of the IP Address This Feature allows you to manually assign DNS Server Addresses For optimum network TIME BINS SEVEN See Meany DNG Soner performance use the DNS servers of your 3G 4G Service Provider The gateway address of your 3G27WV R router 3G27WV R User Guide 07 www netcommwireless com 3G27WV R User Manual The DHCP lease time of the DHCP Client of your 3G27WV R This feature allows you to statically assign IP addresses to the MAC Addresses effectively Statically Assigned reserving an IP address for a given computer or network device The Format of MAC address IS XX XX XX XX XX XX The default is Disable select Enable to enable this feature The 802 11d spanning tree 802 11d Spanning Tree protocol prevents loops when using wireless distribution system WDS links as redundant links in a distribution system Link Layer Topology Discovery LLTD The default setting is Disable select Enable to LLTD enable this feature This is a proprietary link layer protocol for network topology discovery
51. he transmitting power of the antenna WMM WiFi MultiMedia If enabled this feature supports Quality of Service QoS for experiencing better audio WMM Capable er Sas video and voice in applications WMM Parameters Click on the WMM Configuration button to configure the WMM parameters Broadcast Network Name SSID ie me ete SSID of your 3G27WV R If disabled other people will not be able scan and Click Apply to save any changes to the settings 3G27WV R User Guide 33 www netcommwireless com 3G27WV R User Manual Security This page allows you to configure the wireless security for your 3G27WV R Setting up sufficient wireless security can prevent unauthorized access to your wireless network O ROGERS 3G27WV R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Wireless Settings Security Wireless Security Settings This page allows you to configure the wireless security for your Router Setting up sufficient wireless security can prevent Unauthorised access to your wireless network Select SS10 SSID choice ROGERSO0000 aj Security Mode WPA PSK WPA WPA Algorithms G TKIP C AES r TKIP AES Pass Phrase fate t Key Renewal Interval 3600 seconds 60 99997 Access Policy Policy Disable Add a MAC address to the allouy block list Apply Cancel OPTION Blid NON SSID Choice Select the SSID Wirele
52. hone and if your phone has a message waiting indicator light it will be lit up 3G27VWV R User Guide www netcommwireless com 54 NetCommWireless 10 11 12 13 14 15 16 17 18 Is the 83G27WV R secure can other people access my wireless network The 3G27WV R comes configured with WPA PSK WiFi security enabled When you first access the Internet type 192 168 1 1 into the address bar the wizard will pop up to configure your computer to connect with the wireless security settings of your choice please see the Quick Start Guide for more information on connecting your data devices to the 3G27WV R Only people you allow access to will be able to connect to the 3G27WV R ensuring your connection is secure and safe Can change the name and password of my wireless network Yes You can change your 3G27WV R settings from the browser user interface by typing 192 168 1 1 into the address bar of your Web browser You can change the WiFi network name or SSID Service Set Identifier WiFi security standard WPA WPA2 WEP and your WiFi password How do I share my Internet connection using the 3G27WV R with other users Provide the SSID Service Set Identifier and WiFi network password of your 3G27WV R for any users you want to share your WiFi Internet connection with Each user will need to select the 3G27WV R SSID on their WiFi enabled computer or device and enter the network password you provide What
53. ilise this to keep track of your data or call allowances Call Forwarding Status 3 Call Forwarding Status Call Waiting Enabled Unconditional Call Disabled Forwarding Busy Call Forwarding Enabled 61101 No Reply Call Forwarding Enabled 61101 Not Reachable Call Forwarding Enabled 61101 The Call Forward section displays any active call forwarding rules you have in place 3G27WV R User Guide 19 www netcommwireless com 3G27WV R User Manual Internet Settings WWAN This page allows you to setup your WWAN Wireless Wide Area Network connection 9 ROGERS 3627wv rR 3G WiFi Rocket Hub Switch to basic view Status Internet Settings Wireless Settings Firewall Administration Internet Settings gt 3G internet settings WWAN 3G Settings This page allows you to setup your WWAN Wireless Wide Area Network connection Enter the relevant settings as provided b y your 36 pro vider Profile Name Rogers Change Profile Name Rogers APN fixed isp apn Dial 994 default 99 Authentication Type CHAP User Name wapuser Password eee Verify Password eee 3G NAT Enabled z Interface Metric mme Always on x Operation Mode Redial Period 60 seconds Apply Roaming Settings Voice Roaming Outgoing Call Enable O Disable Voice Roaming Incoming Call Enable G Disable Data Roaming Enable Disable Profile Name A name description for the Mobile Broadband MBB profi
54. ing Busy dial 67 lt Directory Number gt Where the directory number is the number you wish to forward calls to Hang up after you hear 2 low pitch beeps To disable Call Forwarding Busy dial 67 Hang up after you hear 2 high pitch beeps To check the status of Call Forwarding Busy dial 67 or view the advanced status page of the management console o Call Forwarding Busy is disabled if you hear 2 high pitch beeps o Call Forwarding Busy is enabled if you hear 2 low pitch beeps Call Forwarding Not Reachable Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is unreachable by the network To enable Call Forwarding Not Reachable dial 62 lt Directory Number gt Where directory number is the number you wish to forward calls to Hang up after you hear 2 low pitch beeps To disable Call Forwarding Not Reachable dial 62 Hang up after you hear 2 high pitch beeps To check the status of Call Forwarding Not Reachable dial 62 or view the advanced status page of the management console o Call Forwarding No Answer is disabled if you hear 2 high pitch beeps o Call Forwarding No Answer is enabled if you hear 2 low pitch beeps Conference Call A conference call can be achieved by performing a hook flash and then by dialling the third party Wait for the third party to answer your Call and then perform another hook flash to conference all the parties toge
55. l interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The antenna s used for this transmitter must not be co located or operated in conjunction with any other antenna or transmitter RF Exposure Information This device meets the government s requirements for exposure to radio waves This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government This device complies with FCC radi
56. le Enter the correct APN Access Point Name you wish to connect to in this field Please don t edit this unless you are aware of what effect it will have The dial string used by the router to access a Mobile Broadband MBB provider service In most cases use the default value 99 in this field unless otherwise specified by your 3G 4G Service Provider gt I Zz Authentication Type The type of authentication used by the Mobile Broadband MBB service Options include CHAP or PAP Username The username if required used to verify the Mobile Broadband MBB service Password Verify Password The password if required used to verify the Mobile Broadband MBB service 3G NAT Enabled by Default this option allows you to switch NAT Network Address Translation on or off This field allows you to customize the metric of the MBB interface This setting will have no effect for most users but may be required for advanced routing configurations Static Routes RIP VPN etc Interface Metric Operation Mode There are 3 Options Always ON Keeps the Internet connection alive does not disconnect OFF Does not connect to the Internet The Automatic 3G 4G Backup feature of the 3G27WV R is designed to provide a backup Mobile Broadband MBB Internet connection when you use the WAN connection as your primary connection type When the primary connection fails the Internet connection will automatically switch to your Mobile Broa
57. lecting the Startup Wizard option under the Administration tab in the Advanced View of the management console ROGERS 7 First time setup First time Setup Wizard recommende yo use th s wiza wo KE to siap stra ght to the Basic Interf nan below Would you ke to use the F rd Yes lets get started with the Wizard No thanks take meto the Basic Interface ono i sete spa 00000601 f ROGERS Step 1 of 5 Welcome to the Rogers Rocket Hub Set up Wizard This wizard will guide you through the set up of the Rocket Hub and allows you to personalise your Rocket Hub settings Please select your Language Preference EN Enalish 1 Please select your Time Zone GMT 05 00 Canada Eastem Time Next One gee PT CLR 4 lt Select your Language Preference and Time Zone and click Next to continue 3G27WV R User Guide www netcommwireless com 12 NetCommWireless 7 First time setup Step 2 of 5 Rocket Hub Security In the next pages you will use the quick set up guide to personalise your Rocket Hub Please enter a username and password to be used to gain access to your Rocket Hub Management Console It is recommended that you choose a unique password for added security Desired Username ladmin Desired Password Retype Password Remember to make a note of your username and password Back Next This page allows you to customize the username and password required to administer your 3G27
58. lem Please note While some of the items listed below can affect network performance they will not prohibit your wireless P network from functioning If you are concerned that your network is not operating at its maximum effectiveness this checklist may help Please ensure that your 3G27WV R s 4G external antenna is positioned vertically toward the ceiling If you experience difficulties connecting wirelessly between your WiFi Devices and your 3G27WV R please try the following steps In multi storey homes place the 3G27WV R on a floor that is as close to the centre of the home as possible This may mean placing the 3G27VWV R on an upper floor Try not to place the 3G27WV R near a cordless telephone that operates at the same radio frequency as the 3G27WV R 2 4GHz Avoid obstacles and interference Avoid placing your 3G27WV R near devices that may emit radio noise such as microwave ovens Dense objects that can inhibit wireless Communication include Refrigerators Washers and or dryers Metal cabinets Large aquariums Metallic based UV tinted windows f your wireless signal seems weak in some spots make sure that objects such as those listed above are not blocking the signal s path between your wireless devices and the 3G27WV R Cordless Phones If the pe of your wireless network is impaired after considering the above issues and you have a cordless phone Try moving cordless phones away
59. n exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This device and its antenna s must not be co located or operated in conjunction with any other antenna or transmitter The County Code Selection feature is disabled for products marketed in the US Canada For product available in the USA Canada markets only channel 1 11 can be operated Selection of other channels is not possible 3G27WV R User Guide www netcommwireless com 58 NetCommWireless Contact Address NETCOMM WIRLESS LIMITED Head Office PO Box 1200 Lane Cove NSW 2066 Australia P 61 0 2 9424 2070 F 61 0 2 9424 2010 E sales netcommwireless com W www netcommwireless com Li Rogers Rocket and Mobius design are trademarks of or used under license from Rogers Communications Inc or an affiliate 2012 NetComm Wireless and the NetComm Wireless logo are trademarks of NetComm Wireless Limited KE Rogers et le ruban de M bius sont des marques de commerce ou utilises sous licence de Rogers Communication Inc O 2012 NetComm Wireless et le logo NetComm Wireless sont des marques de commerce de NetComm Wireless Limit 3G27WV R User Guide 59 www netcommwireless com
60. o save any changes made to the settings 3G27WV R User Guide www netcommwireless com 26 NetCommWireless LAN LAN functionality of the 3G27WV R can be configured from this page Using this page a user can change the LAN Subnet gateway IP address DHCP settings Static DHCP Lease settings and many others O ROGERS 3G27WW R 3G WiFi Rocket Hub Switch bo basic view Status Intemet Settings Wireless Settings Firewall Administration Internet Settings LAN Local Ares Network LAN Settings This page allows you to setup your LAN Connection LAM Setup IP Address 19216811 2 Netm ask 255 255 2550 36 IP Forwarding Transparent Bridging Disable LAN 2 Enable Disable LANE IP Address Ho LAN Subnet Mask MM MAC address DO 60 64 57 89 FD DHCP Type Server aj start IP Address 32168 12 End IP Address 1921681254 Netmask 2662662660 Primary DNS Sever 9216811 o Secondary DNS Sewer M9216811 Gateway 19216811 Lease Time 86400 MAG CAA AA A AA E AA Statically Assigned MAG RAI A AA A AA Statically Assigned F M L KS LAC LAC LAC LACET Statically Assigned F MAG RAI SHIT Statically Assigned F 802 1d Spanning Tree Disable LLTD Disable LG MP Proxy Disable UPnF Enable Router Advertisement Disable PPPoE Relay Disable DNS Prossy Enable Apply Cancel ian NAME DESCRIPTION IP Address The local IP address of 3G27WV R T
61. one Apply Cancei OPTION DENON Language Settings Select which language you would like the management console to utilise Administrator Settings account password Configure a new administrator username and or password The NTP Network Time Protocol settings allow your router to synchronize its internal clock with NTP Settings the global Internet Time These settings will affect functions such as System Log entries and Firewall settings To provide optional reduction in power usage you can assign a particular time to reduce the WiFi power output Please note that a reduction in the WiFi power output can potentially reduce coverage data throughput speeds and stability If you are having problems with your WiFi coverage stability or throughput speed please disable the Green AP functionality DDNS Dynamic Domain Name Service allows you to map a static domain name to a dynamic IP address To use this feature you must sign up for an account from a DDNS service provider DDNS Settings This router Supports dyndns org freedns afraid org www zoneedit com www no ip com and allows for custom DDNS service providers accounts to be configured Enter the account details provided by your Dynamic DNS service provider and click Apply Click the Apply button to save any changes to the settings 3G27WV R User Guide 45 www netcommwireless com 3G27WV R User Manual System Monitor ROGERS 3627WV R 3G WiFi Rocket Hub
62. one handset manufacturer How to receive a call When an incoming call is received both Line 1 and Line 2 lights will start flashing and any phones connected to the 3G27WV R will ring Answer the telephone following the instructions provided by your telephone handset manufacturer to conduct the call ey Please note If the call is answered from a telephone connected to Line 1 telephones connected to Line 2 will receive an engaged tone for the duration of the call If there is no phone connected to the 3G27WV R all incoming calls will be transferred to Voicemail if enabled on the device Answering an incoming call when on a call Call waiting enables a 2nd incoming call to be received while you are on a call To answer a call waiting call perform a hook flash briefly depressing the hook button The incoming call should then be answered Upon hanging up or performing another hook flash you will be returned to the original telephone call Accessing voicemail To access your voicemail please dial 98 and follow the voice prompts 3G27WV R User Guide www netcommwireless com 50 NetCommWireless Gall feature codes Quick Reference Table The 3G27WV R supports a number of call feature codes for supplementary services FEATURE ACTIVATION DEACTIVATION SIENS 31 Il tt Caller ID N A to block an individual call to unblock an individual call Call Waiting 4431 4434 Caller ID Caller ID transmits a caller s number
63. or Settings Current Operstor Selection Mode z A Select Operator Mode ie Automatic Manual ubornstc Current Operator Registration Rogers MCC MAC Operator Status Hetsork Type Operstor Mame List Sci Apply The following frequency bands are available to select from 8GAll 2G All 1 You can also scan for available MBB service providers in your area by selecting Manual for the Current Operator Selection Mode and then clicking the scan button Current Operator Selection Mode Select Operator Mode O a stomatic C Manual Automatic Current Operator Registration Rogers MCC MNC Operator Status Network Type Operator Name List Scat Apply A list of the detected MBB service carriers in your area will be displayed Select the most appropriate MBB service from the list shown and click Apply The default setting of Automatic should be appropriate for the majority of users and locations 3G27WV R User Guide D1 www netcommwireless com 3G27WV R User Manual WAN The WAN page allows you to configure the optional WAN Ethernet port Select the WAN connection type suitable for your environment and configure parameters according to the selected connection type STATIC fixed IP If your WAN connection uses a static IP address select the STATIC fixed IP option and fill in the required information in the fields provided oO ROGERS 5 cG27wv R 3G WiFi Rocket Hub Switch to basic view
64. ormation on configuring the WAN failover feature Click Apply to save the settings 3G27WV R User Guide 23 www netcommwireless com 3G27WV R User Manual PPPoE ADSL Most ADSL ADSL2 services use the PPP over Ethernet protocol Use this protocol if you are utilising a fixed line broadband service especially if the connecting modem is in bridge mode ROGERS s3627wv r 3G WiFi Rocket Hub Switch to basic view Status Internet Settings Wireless Settings Firewall SMS Administration Internet Settings WAN Wide Area Network WAN Settings This page allows you to setup your WAN Connection First select the WAN connection type Static DHCP PPPoE PPTP then enter the relevant settings as provided by your ISP WAN Connection Type PPPoE Le PPPoE Mode User Name Password Verify Password Alwayson Keep Alive Mode Redial Period 60 seconds Operation Mode On demand Mode Idle Time 5 minutes MAC Clone Enabled Disable NAT Configuration Enable Apply Cancel NAW DESCRIPTION Username Password Type in your PPPoE broadband account username and password Operation Mode There are 3 options Keeps the Internet connection alive does not disconnect Only connects to the Internet when there s a connect attempt OFF Only connects to the Internet when the Connect button on this page is pressed and disconnects when the Disconnect button is pressed Input the MAC addre
65. ry Number gt Where directory number is the number you wish to forward calls to Hang up after you hear 2 low pitch beeps To disable Call Forwarding Unconditional dial 21 Hang up after you hear 2 high pitch beeps To check the status of Call Forwarding Unconditional dial 21 or view the advanced status page of the management console o Call Forwarding Unconditional is disabled if you hear 2 high pitch beeps o Call Forwarding Unconditional is enabled if you hear 2 low pitch beeps Call Forwarding No Answer Call forwarding No Answer will divert all incoming calls to a phone number that you desire only if the incoming call is not answered To enable Call Forwarding No Answer dial 61 lt Directory Number gt Where directory number is the number you wish to forward calls to Hang up after you hear 2 low pitch beeps To disable Call Forwarding No Answer dial 61 Hang up after you hear 2 high pitch beeps To check the status of Call Forwarding No Answer dial 61 or view the advanced status page of the management console o Call Forwarding No Answer is disabled if you hear 2 high pitch beeps o Call Forwarding No Answer is enabled if you hear 2 low pitch beeps 3G27WV R User Guide 51 www netcommwireless com 3G27WV R User Manual Call Forwarding Busy Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is busy on another call To enable Call Forward
66. s should be attached in a clockwise direction Insert your SIM card until you hear a click into the SIM slot For voice functionality connect a standard analogue telephone to the port labelled Line 1 using the RJ 11 Cable provided Connect the power adapter to the Power socket on the back of the 3G27WV R If required To activate jacks in your home or office connect an RJ 11 cable from the port labelled Line 2 to any wall jack Plug the power adapter into the wall socket and switch on the power Wait approximately 60 seconds for the 3G27WV R to power up MOT ENS Connecting via an Ethernet cable Connect the Ethernet cable provided to the port marked LAN at the back of the 3G27WV R Connect the other end of the yellow Ethernet cable to your computer Wait approximately 30 seconds for the connection to establish Open your Web browser and type http 192 168 1 1 into the address bar and press enter Enter admin without quotations for both the Username and Password and click on the Login button Follow the steps of the start up wizard to set up your 3G27WV R After the setup process is completed you will be connected to the Internet DASS Connecting wirelessly 1 Ensure WiFi is enabled on your device computer laptop Smartphone 2 Scan for wireless networks in your area and connect to the network name that matches the Wireless network name found on the Wireless Security Card included in the box Wireless Network Name
67. ss Network Name that you wish to configure the security settings of Security Mode Select the security mode for the wireless network See below for more information This feature allows MAC Address Control which prevents unauthorized clients from accessing your wireless Access Policy network Select whether to allow block users on the policy list and add their MAC addresses to the list on the format XXXX XX XX XX XX Security Mode You may choose from the following wireless security options Disabled Open Shared WEP AUTO WPA WPA PSK WPA2 WPA2 PSK WPA PSK WPA2 PSK WPA1 WPA2 802 1x Refer to the instructions on the following pages to configure the different Wireless Security types 3G27WV R User Guide www netcommwireless com 34 NetCommWireless WEP WEP Wired Equivalent Privacy helps prevent against unwanted wireless users accessing your 83G27WV R It offers a lower level of security in comparison to WPA PSK and WPA2 PSK Enter the Security Key you would like to use in the WEP Key 1 field Click the Apply button to save any changes to the settings O ROGERS 3G27WV R 3G WiFi Rocket Hub Status Internet Settings Wireless Settings Firewall SMS Administration Wireless Settings Security Wireless Security Settings This page allows vou to configure the wireless security for your Router Setting up sufficient wireless security can prevent unauthorised access to your wireless network
68. ss connectivity Browser based interface for configuration and management Wireless security options WEP WPA WPA2 as Speeds are dependent on network coverage See your MBB provider coverage maps for more details The total number of WiFi users can also affect data speeds The maximum wireless signal rate and coverage values are derived from IEEE Standard 802 11g and 802 11n specifications The actual wireless speed and coverage are dependent on network and environmental conditions including but not limited to the volume of network traffic building materials and construction layout Package Contents The 3G27WV R package consists of 1x 8G27WV R Internet and Voice 1x 12VDC 1 5A Power Adapter 1 x External Antenna 1x RJ 45 LAN Cable x RJ 11 phone Cable Quick Setup Guide Wireless Security Card If any of these items are missing or damaged please contact Rogers customer care Product Features The 3G27WV R creates a secure WiFi network providing Internet access for up to 15 users and simultaneous phone service using the Rogers Wireless network With quick and easy setup the 3G27WV R provides a landline experience without the need for fixed line connections Simply plug the 3G27WV R into a power outlet then insert an active Rogers SIM card into the slot on the rear panel to access a high speed Internet connection within minutes The 3G27WV R incorporates a WLAN 802 11b g n access point one 10 100Mbps
69. ss networks to connect to Security Key alb2c3d4e5 Save and apply changes Switch to advanced view This page allows you to configure basic WiFi settings for this device such as enabling disabling the WiFi functionality changing the Wireless Network Name SSID or the Wireless Security key If you make any changes to the settings click the Save and apply changes button to make these changes active Wireless WiFi ON OFF Changing this option to Off will turn off the WiFi feature on the 3G27WV R and you will not be able to connect to your 3G27WV R wirelessly The SSID Service Set Identifier is the name of your wireless network Use a unique name to identify your SSID Broadcast Name SSID wireless device so that you can easily connect to it from your wireless clients This field is case sensitive and can be up to 32 characters long Enter your chosen Wireless Security key here The default WPA PSK key is printed on the wireless security Security key card and on the Product ID on the bottom of the 3G27WV R Please note that whilst the key can be customized on this page the key will revert to the default if the 3G27WV R is reset to factory default settings 3G27WV R User Guide www netcommwireless com 18 NetCommWireless Advanced Features The basic configuration interface is intended to provide access to all the settings that most people will want to use on their 3G27WV R There are advanced settings available if
70. ss of your computer here if your service provider only permits computers with certain MAC addresses to access the Internet If you are using the computer to connect to the Internet via cable modem you can simply press the Default button to automatically fill the MAC address field with the MAC address of your computer NAT Configuration Enable or disable Network Address Translation for this connection type MAC Clone ey Please refer to the WAN Failover Backup section on page 26 for information on configuring the WAN failover feature Click Apply to save the settings 3G27WV R User Guide www netcommwireless com 24 NetCommWireless PPTP This connection type enables the 3G27WV R to connect to a VPN server via a bridged WAN device Any device connected to the 3G27WV R can then access the VPN based resources available O ROGERS 3G27WW R 3G WiFi Rocket Hub Switch to basic view Status internet Settings Wireless Settings Firewall SMS Administration Internet Settings gt WAN Wide Area Network VAN Settings This page allows you to setup your WAN Connection First select the WAN connection type Static DHCP PPPoE PPTP then enter the relevant settings as provided by your ISP WAN Connection Type PPTP v PPTP Mode Server IP User Name Password Address Mode Dynamic v Alwayson Operation Mode Keep Alive Mode Redial Period 60 seconds On demand Mode Idle Time 5 minutes MAC Clone Enabled Disa
71. t server oO ROGERS 3G27WV R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Firewall Ohiz OMe Settings This page allows you to nominate a computer on your network that can be accessed from the Internet regardless of any port fonuarding or firewall settings Ole Settings DMZ Settings Enable DE IP Address 921681 7 Apply Reset OPTION DEFINITION DMZ Settings Enable disable DMZ DMZ IP Address Enter the local IP address of a particular host in your LAN Network that will receive all the packets originally going to the WAN port Public IP address of your 3G27 WV R Click Apply to save the above configurations 3G27WV R User Guide www netcommwireless com A2 NetCommWireless System Security This page allows you to improve the security of your 3G27WV R through the SPI Stateful Packet Inspection firewall and remote access settings O ROGERS 3G27W R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Firewall System Security System Security Settings This page allons you to improve the security of your Router through the SPI firewall and remote access settings Remote management Remote management via WAN 3571 Deny z 80 Deny ping from WARN SSG interface Deny ping from WAM 36 interface Enable aj Stateful Facket Inspection SFI SPI Firewall
72. ther es Please note In order to activate a conference call you will need to have originated both calls Troubleshooting What do do if have no dial tone Please follow the procedure listed below Check to make sure the phone is plugged into your 3G27WV R on either Line 1 port or Line 2 port Check to make sure you are using the correct cable Cat 3 UTP Telephone Cable with RJ 11 plugs Check to make sure the line light on the front panel of the 3G27VWV R turns solid blue if you lift the handset Check to make sure the blue MBB indication light on the front of the 3G27WV R is blinking Check to make sure your MBB SIM card is activated and inserted into your 3G27WV R properly Check and see if you get the dial tone after rebooting your 3G27WV R DER oe EE have noise interference during telephone calls How can I fix this To resolve this issue try the following Verify that the RJ 11 cable is securely connected and not damaged Try to remove any telephone splitters from the connection between your phone and the 3G27WV R Try rebooting your 3G27WV R 3G27WV R User Guide www netcommwireless com 52 NetCommWireless Technical Data The following table lists the hardware specifications of the 3G27WV R MODEL 3G27WV R PMC87O4 S O Modem Chipset Module MC8704 UMTS bands Quad band UMTS HSPA HSUPA HSDPA 850 900 1900 2100MHz GSM bands Quad band GSM GPRS Up to 21 Mbps downlink HSDPA Cat 14 MBB Radio inter
73. this wireless security protocol 3G27WV R User Guide www netcommwireless com 36 NetCommWireless 802 1x In order to use 802 1X security you need to have a RADIUS server on your network that will act as the authentication server Please type in the details for your RADIUS server in the fields required O ROGERS 3G27W R 3G WiFi Rocket Hub Switch to basic view Status Internet Settings Wireless Settings Firewall SMS Administration Wireless Settings gt Security Wireless Security Settings This page allows you to configure the wireless security for your Router Setting up sufficient wireless security can prevent unauthorised access to your wireless network Select SSID SSID choice ROGERS0000 v Security Mode 802 1X v 802 1x WEP Wired Equivalent Privacy WEP Disable Enable Radius Server IP Address 0 0 0 0 Port 1812 Shared Secret rogers Session Timeout 0 Idle Timeout Access Policy Policy Disable v Add a MAC address to the allow block list Apply Cancel Please note After configuring wireless security you also need to configure your wireless adapter to use the same security settings before you can connect wirelessly Not all wireless adapters support WPA PSK WPA2 PSK WPA WPA2 security Please refer to your wireless adapter user guide for more details It is strongly recommended to set up a simple wireless security such as WPA PSK when the wireless client supports WPA PSK in order to
74. to the called party s telephone equipment when the call is being set up but before the call is answered Where available caller ID can also provide a name associated with the calling telephone number To force Caller ID to be blocked for an outbound call dial 4314 followed by the number you wish to dial To force Caller ID to be unblocked for an outbound call dial 314 and then dial the number Call Waiting Call waiting allows for indication and answering of an incoming telephone whilst an existing call is underway To disable call waiting dial 43 and hang up after you hear 2 high pitch beeps To enable call waiting dial 43 and hang up after you hear 2 low pitch beeps To check the status of Call Waiting dial 43 or view the advanced status page of the management console o Call waiting is disabled if you hear 2 high pitch beeps o Call waiting is enabled if you hear 2 low pitch beeps Call forwarding or call diverting is a feature that allows an incoming call to be redirected to another number depending on the circumstances at the time of receiving the call Please note The Call Waiting feature will automatically turn off if you enable Call forwarding Call Waiting will need to be enabled again after Call Forwarding is disabled Call Forwarding Unconditional Call forwarding Unconditional will divert all incoming calls to a phone number that you desire To enable Call Forwarding Unconditional dial 21 lt Directo
75. will see a Success message here Otherwise you will see Idle SSID This is the network broadcast name SSID of the router WPS Auth Mode It shows the active authentication mode for the wireless connection WPS PIN This is the WPS PIN code of the wireless router You may need this information when connecting to other WPS enabled wireless devices WPS Mode Select either PIN mode or PBC which is the WPA via Push Button 3G27WV R User Guide www netcommwireless com 38 NetCommWireless Station List The Station List shows the wireless clients currently associated with your 3G27VWV R Each wireless client is listed with their own unique MAG address O ROGERS 3G27WW R 3G WiFi Rocket Hub Switch to basic view Status Intemet Settings Wireless Settings Firewall Administration Wireless Settings Station List Station List This page allows you to wiew list of the wireless clients that are currently associated with your Router Wireless Hetiwork MAC address IF Address SSIP RSSI Pshi Biri 00 14 AS AGS EE ROSERSOOOO 57 FYR ACTIVE 20 hd 00 03 04 Refresh Connected Time 3G27WV R User Guide 39 www netcommwireless com 3G27WV R User Manual Firewall Mac IP Port Filtering This page allows you to setup MAG IP and port filtering rules to protect your network from malicious activity The filtering rules can be used to either allow or block certain users and or ports from accessing th
76. wireless com 3G27WV R User Manual WAN Failover Backup The WAN Failover Backup feature of the 3G27WV R is designed to provide a backup Mobile broadband Internet connection in case your primary connection should fail The 3G27WV R sends ping requests to a specified Internet Host to verify whether the Internet connection is online and functioning The Fail Count specifies how many successive ping attempts can fail before the 3G27WV R fails over to the Mobile broadband Internet WAN connection while the Success Count specifies how many ping attempts must succeed in order to reset the Fail counter To use this feature you will need both an Ethernet WAN connection from an xDSL modem ISDN Satellite etc and an Mobile broadband Internet WAN connection To set up WAN failover on your 3G27WV R first tick Enable automatic MBB Backup then fill in the fields that appear WAM Failower Backup Automatic 36 backup Enable Profile Name Rogers Change Profile Name AFH fixed isp apn Dial aH Authentication Type CHAF Username aped Ss Fasamord 284 Verify Fassmord RT 36 HAT Enable Interface hetric me Internet Host www google com Second Address ana rogers com Periodic PING Timer B O disable 265535 secs Periodic PING Accelerated Timer E 0 disable 2 655235 secs Fail Count Moo 0 disable 1 655535 times Apply Cancel NAME DESCRIPTION Automatic MBB Backup pis ea setting is Disable

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