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LIP-8012E/8024E User Guide - Nine One One Communication Supply

1. When using a Headset the SPEAKER button controls the ON OFF hook state for the phone the speaker and the microphone To conirol the volume of the Speakerphone or handset e Press the W VOLUME A button To Mute the microphone e Select the button To turn off Mute turn the microphone ON e Press the MuTE button 15 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 3 Using a Serial DSS The LIP 8012ESS LIP 8012LSS and LIP 8048DSS can be connected with the LIP 8012E or LIP 8024E using the RS 232 cable Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability refer to iPECS Manual The following graphics show the front and rear view of each NOTE A Linked Pair slave station cannot use a serial DSS iPECS SBG 1000 does not support serial DSS LIP 8048DSS 16 LIP 8012E amp LIP 8024E Gigabit Phone User Guide PGM111 Flex21 Verify the DSS power is OFF LIP 8048DSS only Power OFF the phone Connect the serial DSS to the phone Power ON the phone and the DSS LIP 8048DSS only Program the DSS button using Web Admin Programming or PGM115 e Edit LSS label from Admin PGM129 default label is provided from MFIM To initialize Serial DSS Database Enter Admin PGM111 Flex21 Verify the DSS power is OFF LIP 8048DSS only
2. 41 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To place a call on Hold e Press HOLD SAVE 5 3 Broker Call Switching between two calls You may switch between the active call and a call on Hold placing the active call on Hold acting as a broker between two or more parties Broker Call iPECS Phone users may broker for multiple calls up to the number of CO IP line buttons To switch between two calls Broker Call e Press the desired CO IP line button 5 4 Joining Multiple People in a Conference You can establish a Conference with up to 3 parties iPECS LIK 13 parties iPECS MG or 32 parties when using a Multi Party Conference Interface Module MCIM iPECS LIK The other parties in the Conference may be internal or external A Conference can be placed on Hold and is subject to Hold Recall You may also use the Conference operation to join 2 external parties in a private conversation This is an Unsupervised Conference which is not subject to the normal Hold Recall operation LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Select the Conf Soft button e Select the Conf Soft button again to establish the conference To place a Conference on Hold e Press the HOLD SAVE button To retrieve the Conference from Hold e Select the Conf Soft button To establish an Unsupervised Conference e Establish conference with two
3. LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Press MENU button e Press the Navigation up down buttons and press the OK Soft button to select OR e Dial the associated digit Menu selections shown 1 PHONE SETTING 2 1 1 Phone Setting 2 ICM RING 3 CO RING BACK OK 4 PASSWORD PROGRAM 5 LANGUAGE PROGRAM 6 STA RING DOWNLOAD e BACK OK 7 BACKLIGHT 8 FONT PROGRAM BACK OK e Station Name Program Input up to 12 digits using the keypad press DND button to backspace delete a character then press the OK Soft button To input characters e Press the second Soft button to select ABC gt or abc gt mode To input the first character of a button press the button 1 time ex for LIP 8012E amp LIP 8024E Gigabit Phone User Guide Soft button then enter the new password and press the OK Soft button e Language Program Use Navigation up down buttons to highlight available languages supported and press OK Soft button to select e Station Ring Download Select the ring position 5 8 and select the ring file press the SAVE Soft button to select e Backlight Use Navigation up down buttons to select the operation of the backlight and press the OK Soft button to select e e Smar the type 0 new roman E gothic and press the OK Soft button to select e Set Contrast Press the VOL A Yj butto
4. Speed DiaH Enter Station System Speed dial bin Flex Numbering Plan Enter Flex Numbering Plan code refer to Appendix A User Program Code Press TRANS PGM and enter a User Program code refer to Appendix B CO IP Line Enter the CO IP line or group number e Press TRANS PGM e Press the desired Flex button e Dial desired code and required inputs for User Program codes Appendix B first pres 64 LIP 8012E amp LIP 8024E Gigabit Phone User Guide APPENDIX A FLEXIBLE NUMBERING PLAN In iPECS LIK amp iPECS SBG 1000 eee iPECS iPECS ipecs ipecs ipecs CECS 50 100 300 600 1200 1000 Intercom Call 100 100 100 1000 1000 10 33 149 169 399 1599 2199 CO IP Group Access 801 801 801 801 89001 801 820 820 872 872 805 89200 Individual CO IP Line 8801 8801 88001 88001 88001 8801 Access 8842 8842 8810 88200 88400 88600 Group Pilot Number 620 620 620 620 401 620 659 659 667 667 500 631 Internal Page Zone 501 501 501 501 301 501 510 510 535 535 400 510 Call Parking Locations 601 601 601 601 601 601 610 610 619 619 800 610 Station User 66 66 66 66 66 VMIM VSF Features Door Open 1 1 1 1 1 2 4 4 4 Feature iPECS LIK PECS SBG Remark Interna
5. Station User Name code e Enter the Name up to 12 characters press DND button to backspace delete a character To input characters e Press the second Soft button to select ABC gt or abc gt mode e To input the first character of a button press the button 1 time ex for a press 2 button once 39 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 3 6 Using Automatic Called Number Redial ACNR When making an external call and a busy signal is received the system can be set to retry the number until the call is connected the feature is cancelled or the maximum number of retries is attempted this is Automatic Called Number Redial ACNR For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must select the MUTE button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party e Use the Navigation button to display the next menu and select the ACNR Soft button e Hang up handset To cancel the ACNR request 40 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 5 1 Call Transfer Sending a call to a different destination You can send an active call to another station or other resource of the system Call Transfer You can screen the transfer
6. 1 ICM MWI 002 2 VSF MSG 002 3 VMS MSG 001 BACK OK e Press the Navigation down key to display additional items 4 UMS MSG 003 5 ICM SMS 003 BACK OK e Dial 2 for VMIM VSF 3 for external VM or 4 for Feature Server 47 LIP 8012E amp LIP 8024E Gigabit Phone User Guide VMIM VSF VMIB Auto Attendant e At answer e dial to receive the Mail Box amp Password prompt iPECS LIK amp SBG e Or e dial 523 VMIB Access Code iPECS MG e Dial the Mail Box and password to receive the Number of Messages prompt Dial iPECS MG 48 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 6 3 Sending and Receiving Short Text Messages You can exchange short text messages up to 100 alphanumeric characters with other iPECS display phone users These messages will activate the message icon on the LCD LIP 8024E If the ring message LED is set to Message Wait indication the ring message LED will flash Dial 11 an existin edit an existing message e Enter the station range to receive the message to send toa single station enter the station number twice e Dial your message using 2 key strokes for each character refer to Character Entry Chart iPECS LIK in Section 4 3 4 e Press HOLD SAVE to send your message To view your received Short text messages e Press the MSG button and press the Navigation down
7. Power OFF the phone Connect the serial DSS to the phone Power ON the phone and the DSS LIP 8048DSS only Program the DSS button using Web Admin Programming or PGM126 e Edit LSS label from Admin PGM126 To initialize Serial DSS Database 17 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 1 Answering a Call While Idle There are 3 basic types of incoming calls internal external ringing calls Intercom Voice Announce calls and Hold recalls Your phone may be assigned Ringing Line Preference in this case calls that ring are answered by lifting the handset Otherwise you must press the flashing Flex button External calls to an iPECS Phone will appear under the CO IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone For external calls Delay Ring may be assigned allowing others to answer the call before the call rings at your phone Calls can be forwarded in some manner from another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone In the Privacy PV mode lift the handset to respond The ICM Signaling
8. To program the Station Custom Message 00 at your station e Press TRANS PGM e Dial User Program feature code 42 e Enter Message contents up to 24 characters using the following Character Entry Chart Letter Type Uppercase Lowercase Num ABC ABC Button depressions Dial Pad 29 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 1 Internal Calls You can place calls to other stations in the system over the Intercom The call will ring or for an ICM Voice Announce call a splash tone will be heard Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing after placing the call By changing the mode a Voice Announce call will ring or a ringing ICM call will allow Voice Announce toggle You can assign a Flex button for Direct Station Selection Busy Lamp Field DSS BLF The Dss BLF button allows you to call another station with the single of a button The button LED will display the other station s status ON busy OFF idle When you go off hook you may connect to another station or system resource automatically This Prime Line Preference may be immediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone wi
9. 8024E Phone Installation eeeceeeeseeeeeeeeeeeeseeeeseeseeeeenaees 3 1 5 1 Phone Connections 3 cs cc eek ei ivead eat aint ceeds 3 1 5 2 Wiring COnnectors cceceeesceceseeceeeeeeeeeeseeceaeeseaeeseaeeseaeessaeeseaeeesaees 4 1 5 3 Powerit hax aie ih See a A ee eas 4 S4 Wall MOUN sce csectei erener narena era aaran onada ra eiad 5 1 6 DSS Direct Station Select Console Installation cc ccececceeeesseeeeeeteeees 5 2 LCD SPEAKERPHONE amp RELATED FEATURES sssocssseresssseeeessnessnns 8 2 1 Using the Display Menu cceseseeeeeeeceeeeeeeeeseseneeseneeneneeseneeseseseneesiseeeeses 8 2 ly PHONG Seung EEE alates TT E deeah caledaatads 9 2 1 2 Conference Room iPECS LIK eceeeeeeseeeeeeeseeeeeeeessaeeseeeenaas 10 21 97 IGMSMS IREGS EIK o ccetatenscshec cece aa aes seeds sleet 11 21 4 Network Contigaias csgis wists ite veadt wits git wha eet 12 2 1 5 Attendant menu iPECS LIK amp iIPECS SBG 1000 eee 14 2 2 Using the Speakerphone eecceeceeeeeeeeseeeeeeeeeeeeeeeeeeeaeeseeeeeeeesetessaeeesaees 15 2 9 Using Sena DSS ema a a ase hasceha teresa a aiaiai 16 3 RECEIVING CALLS iiscessessedetitevtusievteasavetscvactavuenstuuccesdadesdadevisasensosawes 18 3 1 Answering a Call While Idle eee eeceeeeeeeeeeeeneeeeneeeeaeeseaeeseaeeeseeeseaeenaees 18 3 2 Responding to a Call While BUSY eeceeeceeeeeeeeeeeeeeeseeeteaeeteeteteaeeeenees 19 3 3 Using Answering
10. Register 590 68 OHVO Register 591 69 Mobile Num Register 592 70 Mobile CLI Register 593 71 Mobile Access 594 72 CCR Access 670 73 CCR Access And Drop 671 74 System Hold 560 75 Return Held CO 8 76 Sys Memo 675 77 DISA Tone Service 678 78 All Feature Cancel 679 79 Add Conf Member 680 80 System Alarm Reset 565 81 Fault Alarm Reset 566 69 LIP 8012E amp LIP 8024E Gigabit Phone User Guide No Feature Name Code Remark 82 Door Open 1 83 Keypad Facility H 84 T Net Log In Out 586 85 Universal Answer 587 86 USB Call Record 588 87 Delete All VM Message 681 88 VM Page Message Record 682 89 Direct VM Transfer 683 90 Loop Key 684 91 Call Log 685 70 LIP 8012E amp LIP 8024E Gigabit Phone User Guide APPENDIX B USER PROGRAM CODES In iPECS LIK CODE 10 11x 12x 13 x 14x 15x 19 21 22 23 30 31 32 33 x 34 35 36 37 38 39 41 xx 42 51 xx 52 xx 53 x 54 x 55 61 x 62 x 71 72 FUNCTION Enblock Mode Dialing Differential Ring Intercom Differential Ring CO IP line Intercom Answer Mode Call Coverage Attribute Setting Station Ring Download Ear amp Mic Headset Usage Knock Down Station COS Restore Station COS Walking COS VM Mobile Notify Station Message Wait Retrieve CLIP Message Wait Retrieve Authorization Code Password Entry Assign DID CALL Wait Button Message Wait in Executive
11. Secretary pair Send SMS Message Register Mobile Extension Activate Mobile Extension Register Mobile Ext CLI Set Wake Up Time Erase Wake Up Time Custom Pre defined Message Display Register Custom Message Create Conference Room Delete Conference Room Monitor Conf Room Headset Speakerphone Mode Headset Ring Mode LCD Display Mode Version Display 71 REMARK iPECS LIP 7000 only Select Ring Tone 1 8 Select Ring Tone 1 8 Select ICM Signal mode 1 HF 2 TONE 3 Privacy 1 ON OFF 2 ring delay 0 9 Select download Ring Tone 0 9 iPECS LIP 7000 only May require Authorization code May require Authorization code Station number up to 12 digits no Flex button Input time 24 hour clock Select Message 00 20 Input up to 24 characters Input Conf Room 1 9 amp password Input Conf Room 1 9 amp optional password 1 Speakerphone 2 Headset 3 both LIP 8012E amp LIP 8024E Gigabit Phone User Guide CODE FUNCTION REMARK 73 Background Music 74 Xx Station User Name Registration Input up to 7 characters 75 Display Phone IP Address 76 Change Phone IP Address 77 Display Phone MAC IP Address 78 Network Configuration 79 Display Phone Version 80 Assign REC
12. The Walking COS dialing restriction levels are applied for a single call only For multiple calls you will need to reactivate Walking COS or use the FLASH button to regain CO IP dial tone e Press TRANS PGM e Dial 23 iPECS LIK 33 iPECS MG User Program code Dial your Authorization Code station number and password Dial iPECS MG wo R LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 3 Using Directory 4 3 1 Using Last Number Redial LNR The last number dialed on an external call is automatically saved in the Last Number Redial LNR buffer The iPECS Display Phone the system will store the numbers dialed on the last 15 iPECS LIK 100 iPECS MG calls he Last Number for an external call e Lift the handset and or press the DIR Soft button e Press Speed Soft button e Dial e Press the Navigation up and down buttons to select from the als Lift the handset Press Speed Soft button Dial or press the LOG Soft button Press the Navigation up and down buttons to select from the 4 3 2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time The Saved number is stored until a new number is saved 35 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Lift the handset and or press the DIR Soft button e Press Sp
13. activate the 9 2 3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far end This may be a subscription service of your carrier Separate Flex buttons are required to activate outgoing Connected Line COL and incoming Calling Line ID CLID restriction e Lift the handset LIP 8012E amp LIP 8024E Gigabit Phone User Guide 10 1Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes Passwords After entering the User Program mode dial the codes to select the attribute and setting Once selected the setting is saved A list of the User Program codes the feature function and any input required are given in Appendix B In some cases you enter these codes as part of Flex button assignments e Press TRANS PGM e Dial desired User Program codes shown in Appendix B e Press HOLD SAVE 10 2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your iPECS Phone possibly CO IP lines Flex buttons may be assigned for most features providing One Touch feature activation ex a Flex button may be assigned to access the Account Code feature and may include the Account code digits Features that may be assigned to a Flex button include DSS BLF Enter station number
14. by the system This SLT can be used as any normal SLT providing service while power is out 8 9 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number date time and feature status Voice Memos are heard over the iPECS Phone speaker and over the handset for SLTs For the Station Status Memo the following items are reported 59 LIP 8012E amp LIP 8024E Gigabit Phone User Guide ICM Signaling Mode Handsfree Tone Privacy Station IP Address Station Mac Address Number of messages x x number of all message waiting Wake Up Time hh mm Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO IP line xxx Locked Temporary COS COS x pm To hear Station Number Prompt e Dial Voice Memo code 662 for iPECS 50 amp 100 662 for iPECS 300 amp 600 amp 1200 or 675 2 for iPECS MG e The Station Number memo is heard This is station 150 To hear Station Settings NOTE only activated features are announced 8 10 Hot Desk iPECS phones in the system may be assigned for Hot Desk operation These Hot Desk phones let you log on and use the Hot Desk phone as if it were your station Once logged on the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal When logged out calls to your station number are forwarded t
15. key four times LIP 8012E or three times LIP 8024E the LCD will display the Message Summary display 4 UMS MSG 003 5 ICM SMS 003 e BACK OK e Dial 5 the first two LIP 8012E or three LIP 8024E SMS messages are shown in brief e Dial the Message number to view the entire SMS message To delete received Short text messages 49 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Dial the station number to receive the message e Press the Add Soft button to append the next station number and Dial the station number e Press the Einish Soft button e Enter your mssage refer to Character Entry Chart iPECS MG in Section 4 3 4 e Press HOLD SAVE to send your message To view your received Short text messages e Press the Msg Soft button the LCD will display the Message Summary display MWI 00 VMS 00 SMS 01 ENTER MWI 1 VMS 2 SMS 3 e 50 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 7 1 Direct Inward System Access DISA DISA Direct Inward System Access allows remote users to gain access to the system s resources remote users may be required to enter an Authorization Code The system will recognize remote user dialed inputs call other stations place calls over CO IP lines review voice mails etc The iPECS SBG 1000 system does not support normal DISA ser
16. mode can be assigned in Station Programming The LCD will display the calling number or if available the name of the station or CO VoIP line CO Line Name Display r the handset or press n _ m utton as needed the call will be connected To respond to an Intercom Voice Announce call e In HF mode simply speak as normal into the microphone e OR 18 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 2 Responding to a Call While Busy While you are busy on another call you may receive a Muted Ring Camp On tones or Voice Over announcements Muted Ring is provided over the speaker of your Phone indicating a Call Waiting You also may receive Camp On tones a burst of tones on top of the existing call as an indication of another call waiting While busy certain stations can activate Voice Over to your phone In this case audio is received from both the active call and the Voice Over announcement at the same time Respond to any of these Off hook Signals in one of several ways place the existing call on Hold and respond to the new incoming call activate One time DND send a Silent Text Message or ignore the new call Silent Text Message requires a TEXT MESSAGE button not available on a SLT or other non display terminal The Attendant or Secretary may use Intrusion to announce a call while you are busy e SAVE M e Press the flashing CO IP LINE button To activate One time DND e Press t
17. override dialing restrictions at a phone eee 34 4 3 SING DITOCIORY e E ci sadetvascyauleshtdesseeeibadecneeiansy 35 4 3 1 Using Last Number Redial LNR eecceeeeseeeeeesneeeeesneeeeeneeeeee 35 4 3 2 Using and Entering Saved Number Dial ccececceeeeeeeseeeeeeeeeees 35 4 3 3 Using System Speed Dial Numbers eccceeeeeeeeeeeeeeeteteeeeeeereaes 36 4 3 4 Using and Entering Station Speed Dial Numbers 00 ee 37 4 3 5 Using Dial by Name and Entering Your Name ceeceeee 38 4 3 6 Using Automatic Called Number Redial ACNR sceeeeeee 40 5 TRANSFER CONFERENCE amp OTHER CALL HANDLING s00000se00sseene 41 5 1 Call Transfer Sending a call to a different destination ceeeeeeee 41 5 2 Call Hold Placing a call in a waiting state eee eeceseeeeseeeeeeereteeeeneees 41 5 3 Broker Call Switching between two calls ecceeseeeeeeeseeeseeeeeeeeeseaeeeneees 42 5 4 Joining Multiple People in a Conference ecceeeeeeeeeeeeeeeseeeeneeeteeeeseees 42 5 4 1 Setting up a Conference ROOM ccceeeceeseeeeeeeeeeeeeeeeeeeneeeeneeeeaes 43 5 5 Call Park Placing a call on Hold to Page ecceeesceeeseeeseeeeeeeeteeteaeesseees 45 5 6 Two Way Record Recording a Call eeeseeeeeeeeeeseneeeeeeneeeeeneeeereneeeeeea 45 6 SEND amp RETRIEVE MESSAGES a sssccscccseccneccenecensnensnsnensnnnnnnnnnnnnnnnns 46 6 1 Responding to a Station Message W
18. without notice The information furnished by Ericsson LG Enterprise in this material is believed to be accurate and reliable but is not warranted to be true in all cases iPECS is trademarks of Ericsson LG Enterprise Co Ltd All other brand and product names are trademarks or registered trademarks of their respective companies LIP 8012E amp 8024E Gigabit Phone User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone Warning and Caution information is provided to alert the consumer of known dangers A Warning To reduce the possibility of electric shock do not expose your phone to high humidity areas such as a bathroom swimming area etc Caution Use only Ericsson LG Enterprise approved batteries and desktop A chargers to avoid the damage to the phone Using other batteries or chargers voids your warranty and may cause an explosion A Warning 1 Only trained and qualified service personnel shall install replace or service the phone 2 Do not spill liquid life water on the phone If so call the service center as this may result in fire or electric shock 3 If you see smoke or smell something during use unplug the power cord and the phone line Call the service center immediately 4 Ifthe power adapter is used do not touch the plug with wet hands This may result in a fire or an electric shock or equipment damage 5 Do
19. 02 1x ENABLED CHANGE e Enable in 802 1x menu and press the Hold button e Enter ID in 802 1x USER ID menu It appears when 802 1x is enabled and press the Hold button e Enter Password in 802 1x PASSWORD menu It appears when 802 1x is enabled and press the Hold button To set LLDP 12 LIP 8012E amp LIP 8024E Gigabit Phone User Guide DDRESS menu ate the VPN configuration screen care Use VOL A v buttons to loc shown VPN ENABLED CHANGE e Enable in VPN Menu and press the Hold button e Following steps are available when VPN is enabled e Enter VPN Server address in VPN SERVER IP menu and press the Hold button e Enter TCP UDP port number for both local and remote in VPN PORT and press the Hold button The default value is 1194 EFAUL T CONFIG DOT SET D e Press the key To exit Config settings e Press the SPEAKER button e Press the key to exit 13 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 1 5 Attendant menu iPECS LIK amp iPECS SBG 1000 The Attendant menu is only available on the System Attendant phone 3 RESTORE COS BACK OK 4 MONITOR CONF ROOM 5 DELETE CONF ROOM BACK OK e Date Time Set Enter mm dd yy and press OK Soft button enter hh mm and press OK Soft button e Set ICM Only Mode Dial the Stat
20. 1 25 Last Number Redial 552 26 Station Speed PGM 553 27 Speed Dial 555 28 MWI Register 557 29 MWI Answer 558 30 MWI Cancel 559 31 Call Back Register 518 32 Call Back Cancel 519 33 Group Call Pickup 564 34 Direct Call Pickup 7 35 Walking COS 520 36 Call Parking Location 541 541 xx Xx Parking Location 00 49 37 PGM Mode Access 521 38 Two Way Record 522 39 VMIB Access 523 40 AME Access 524 41 CO Line Access 88 88 Xxx Xxx CO Line 001 200 MG 300 01 80 MG 100 42 VM MWI Enable 8 43 VM MWI Cancel 9 44 MCID Request 0 45 Unsupervised Conf Extend SHH 46 PTT Group Access 524 524 0 9 0 9 PTT Group Log out 68 LIP 8012E amp LIP 8024E Gigabit Phone User Guide No Feature Name Code Remark 47 Hot Desk Log In Log out 525 48 Name Register 526 49 Create Conf Room 527 527 Conf Room 50 Delete Conf Room 528 528 Conf Room 51 Wake Up Register 529 529 HH MM 52 Wake Up Cancel 530 53 Temporarily COS Down 531 54 Cancel Temp COS Down 532 55 Password Change 533 56 Inter Phone Group Access 534 57 Call Wait Request 535 58 Preselected MSG PGM 536 59 Forced Handsfree Call 537 60 Call Based CLIR 582 61 CLIR Access 583 62 COLR Access 584 63 Pilot Hunt Call 585 64 Command Call Oneway 581 65 Command Call Conf 580 66 Intrude Register 589 67 Camp On
21. Centrex features while on a PBX Centrex CO line e Use the Navigation button to display the next menu and select the Elash soft d 9 2 Access the ISDN Network 9 2 1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones In this case dialed digits are sent as Keypad messages A Keypad Facility button must be assigned using the Flex Button program procedures Once active dial into the ISDN for services however actions other than dialing will deactivate the Keypad Facility operation 62 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Dial as desired To deactivate Keypad Facility operation e Press KEYPAD FACILITY OR 9 2 2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex These ISDN Supplementary services are provided on a subscription basis and as with Centrex are accessed using the Flash button on an iPECS phone Using supplementary services an ISDN line can be placed on Hold and a second call placed on the line You may then alternate between the two held calls Broker Call using the hold button An ISDN line conference can be established using the Elash and Confl Soft buttons A conference can also be placed on hold services e Press Flash e Press HOLD SAve Conf or CO line button to
22. Im ecs LIP 8012E 8024E User Guide iPECS is an Ericsson LG brand Please read this manual carefully before 5 operating Phone Retain it for future reference P LG ERICSSON LIP 8012E amp LIP 8024E Gigabit Phone User Guide Revision History Issue Date Remark 1 0 Dec 2011 Initial Release 1 1 Oct 2012 Changed Cl to Ericsson LG 1 2 Dec 2013 Changed Ericsson LG to Ericsson LG Enterprise Disposal of your old appliance 1 When the crossed out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2012 19 EC 2 All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by government or the local authorities Sz The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health 4 For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you purchased the product Copyright 2011 Ericsson LG Enterprise Co Ltd All Rights Reserved This material is copyrighted by Ericsson LG Enterprise Co Ltd Any unauthorized reproductions use or disclosure of this material or any part thereof is strictly prohibited and is a violation of Copyright Laws Ericsson LG Enterprise reserves the right to make changes in specifications at any time
23. Machine Emulation AME ceeseeeeeseseeeeeeeneeereneeees 20 3 4 Differential Ring Signals cceeceeseeeeseeeeneeeeeeeeaeeseaeeeeaeeeeaeeesaeessaeensaees 21 3 5 Answering Calls at Night 0 ec eececeeeeeeeeeeeeeeeeeeeeeeseaeeseaeeseaeesseteseaeeeaees 22 3 6 Answering Calls to Other Stations eceeeceeeeeeeeeeeeeeeeeeeseaeeeseeseaeeesaees 22 3 7 Using Do Not Disturb DND to Block Incoming Calls ceeeeeeeeeeeeees 22 3 8 Forwarding Cal Sk esnin adhe ia Abelian date 23 3 8 1 Forwarding calls to another Station or Voice Mail ce 23 3 8 2 Forwarding calls to an external number ec eeeeeeeeeeeeeeeenneeeeees 24 3 8 3 Forwarding callers to a Text Message 26 4 PLACING A CAL REEE r T AT 30 4 1 Internal Calls s 4cctatt hain e ee e aa asin ied 30 4 1 1 Using Camp On when calling a busy station ceeeeeeeeereeeeee 30 4 1 2 Leaving a Message Wait ee eesseeeseeeeteneeeeeeeeeetesaeeeereneeeeee 31 4 2 External CallSiy sccid inter nih tial ie Gale ata 31 4 2 1 Placing external CO VOIP calls ce eeceeeeeeeeeeeeeeteeeeeeeeeteneeeeeeeeeaes 31 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 4 2 2 Waiting for the next available CO IP line eeeseeeeeeeeesteeeereeees 33 4 2 3 Account Codes Tracking External calls for billing cceeeeeee 33 4 2 4 Disable dialing from your phone eee eeeeeeeeeneeeeeeneeeteneeeeeenaeeeeee 34 4 2 5 Temporarily
24. Network c ccecceeeeeeseeeeeeeeeeeeeeneeseaeeseaeeseeeseaeessaeeesaees 62 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 9 2 1 Using the Keypad facility to access ISDN features c0ee 62 9 2 2 Using ISDN Supplementary Services cccceeceeseeeeeereeteeeeeeeeeeaes 63 9 2 3 Activating ISDN Caller ID Restriction ccceeeceeseeeeeeeeeneeeeeeereaes 63 10 FEATURES amp FLEX BUTTONS uassccccsssssssnccncnccecnensnsnncnensenenanssnensnsnsens 64 10 1 Entering Station Program Datta ecccecceesessseeeeeeeeeeeeeeeeeeaeeeeeeeeneeeeneeeeaes 64 10 2 Assigning Features to Flex Buttons eee eeeseeeeeesneeeeeneeeereneeeeeeeneeerenanes 64 APPENDIX A FLEXIBLE NUMBERING PLAN 11s10cccnccccsssnenensenenenecnnsness 65 APPENDIX B USER PROGRAM CODEG 1111110ssssssssesssssssssssesssssssessseeens 71 APPENDIX C USEFUL INFORMATION OPEN SOURCE SOFTWARE NOTICE LIP 8012E amp LIP 8024E Gigabit Phone User Guide 1 1 General Your telephone is connected to an advanced technology highly versatile fully featured telecom system designed to make office communications easy and productive Employing state of the art Voice over Internet Protocol VoIP technology voice and data converge on a single IP packet network Because each iPECS Phone is an IP appliance it can be moved easily throughout the office LAN and maintain normal operation 1 2 Feature Information We have taken every effort to make this u
25. ORD Button lg VSF External SMDI 81 Assign ISDN CLIR Button 82 ISDN COLR Button 84 Assign ACCOUNT CoD_ Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 87 ICM Button 88 Assign CAmP ON Button 89 Assign KEYPAD FACILITY Button 8 Assign OHVO Button 90 SPEED Button Assignment iPECS LIP 7000 only 91 Conr Button Assignment iPECS LIP 7000 only 92 Catt Back Button Assignment iPECS LIP 7000 only 93 DNb Button Assignment iPECS LIP 7000 only 94 FLASH Button Assignment iPECS LIP 7000 only 95 Mute Button Assignment iPECS LIP 7000 only 96 MONITOR Button Assignment iPECS LIP 7000 only 97 REDIAL Button Assignment iPECS LIP 7000 only 98 Fwp Button Assignment iPECS LIP 7000 only 99 Assign Button 0 Hot Desk Login Code Re Hot Desk Log out Code 7 Force Fwd to Dest 8 Register Bluetooth 9 Bluetooth Usage 72 LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS SBG 1000 Code Function Remarks Select ICM Signal mode 11 Intercom Answer Mode 1 HF 2 TONE 3 Privacy 12 Headset Speakerphone Mode 0 Headset 1 Speaker 13 Select Headset Ring Type pees 2 headset 3 21 Set Wake Up Time Input time 24 hour clock 22 Erase Wake Up Time 31 LCD Display Language 32 SBG Version Display 33 Background Music 34 Station User Name Reg
26. SELECT SEND gt Highlight the desired item and press the Send Soft button to ull The CO code in a log item is used to seize the co line when placing an external call using the call log Up to 5 CO codes can be saved 54 LIP 8012E amp LIP 8024E Gigabit Phone User Guide The first CO code is sent from the system in the saved call log Normally the first CO code is 9 but if the telephone number is equal to a number in the Speed Dial list the first CO code will be the access code of the saved CO line of the speed dial Therefore the first CO code of each call log can be different and is not be editable CO Codes 2 5 are the user defined codes If a code 2 is selected the selected code will be used in placing all of the external calls in the call log 02 lt 4 107 03 CO2 LEE KD e DEL COCODE e Press the CO CODE Soft button code displaying the symbol is the currently selected item 1 88001 2 e 3 e BACK EDIT SELECT To edit the CO code positions 2 5 only e Use Navigation up down buttons to highlight the desired item e Press the Edit Soft button to modify selection 55 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 2 Contrast iPECS LIK LCD contrast can be adjusted to enhance viewing ability e While in an idle state press the VOL A Yj buttons to adjust the brightness A increase darker 8 3 Background M
27. aiting Indication cceeeeeeeeees 46 6 2 Getting Voice Mail Messages ecceeeeeeeeeeeeeeteaeeseaeeteaeeseaeetneeessaeesaaees 47 6 3 Sending and Receiving Short Text Messages ccccsescceeeeseeeesesteeetees 49 7 REMOTE SYSTEM ACCESS wiscitencesescndesaeseiteeliduuatiaiauceiadceibacastsataune ds 51 7 1 Direct Inward System Access DISA cecceeeseeseeeeeeeeeeeeeeeeeeeeeeeeseaeeeaees 51 7 2 Mobile Phone Extension ceeesceeesseceeeeseceeeeseneeeesenceneeseneeseseeeteneneeneses 51 8 MISC FEATURES wi ccvscsciudvecteiee tesco tuivet nia da oa an aadi raana iaa 54 8A Gall LOG erste aie ee es a ee Ae 54 8 2 Gontrast IREGS EIK teenie eh ec thet iat a eter 56 8 3 Background Music and Music on Hold iPECS LIK eee eeeeeeeeeeeeeeeees 56 8 4 Using Internal External and Meet Me Paging esceeeseeeeeeneeeeeneeeees 57 8 5 Push To Talk PTT Page ceessseeeeeceeesesseceeeneneeeseseeeeeeseneeseseeeeeseeeeeees 58 8 6 Wake Up Alarm is cccss ices ceeds Gaanchc aa epee ted dence osea a aa 58 8 7 Alarm Door Bell cs cccnesdi i a e o ea dina 59 8 8 Power Fail Transfer PFT csesceceescceeesenceeeseeeeeseseeeesesenseneseeeeseenenees 59 8 9 System Voice Memo sieniin o a e E E 59 8l O HOUDESKy irae not an ea a 60 9 PBX CENTREX amp ISDN FEATURES 1 ssessserseserseensseensennssennssernnenens 62 9 1 Access PBX or Centrex feature ooi ea a EARR A i 62 9 2 Access the ISDN
28. an active CO IP call to a special holding location Park Orbit which can be accessed easily from any station in the system Typically this feature is used with Paging to notify the desired user of a parked call Parked calls are subject to Hold Recall after the Call Park timer e Press TRANS PGM e Dial the Park Orbit 601 610 for iPECS SBG 1000 amp 50 amp 100 601 619 for iPECS 300 amp 600 or 601 800 for iPECS 1200 e Return to idle To retrieve a parked call Press TRANS PGM Dial the Park number 00 49 Return to idle To retrieve a parked call e Dial the Park Orbit 541 5 6 Two Way Record Recording a call You may record an active external conversation in your Voice Mail Box e Na y the Record Soft button record warning tone is heard and recording starts To stop Two Way Record while on a CO IP call e Use the Navigation button to display the next menu and select 45 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 6 1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication MWI when you do not answer or your phone is in DND mode The message icon will be displayed on the LCD screen in LIP 8024E If programmed a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting As a further notification a Message Wait Reminde
29. aration between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 RSS GEN of the FCC IC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations CAUTION Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment LIP 8012E amp LIP 8024E Gigabit Phone User Guide TABLE OF CONTENTS T INTRODUCTION wwsisccsivenceesaivestececiesedavdstsvcsiacceabaleiesvivenvascaduvwsevdedovsdes 1 WAT ONO EEE E EA E E AE cov E A E E Ahaha 1 1 2 Feature Information v0 Ania ened iin eh R e 1 123 Feature Groupings ic cctectct esthetician AR co 1 1 4 iPECS LIP 8012E amp 8024E Gigabit Phone Description c eceeeeeeees 2 1 5 LIP 8012E amp
30. ave the caller in Voice Mail e Press the illuminated SPEAKER button To talk with the caller and record the conversation in Voice Mail e Press the MUTE button To answer the call and cancel the voice message recording 20 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 4 Differential Ring Signals When multiple phones in a small area ring it can be difficult to tell which are ringing The iPECS Phone has 8 Ring Tones available for differentiating one phone s ringing from another Four of the tones are stored in the phone permanent memory the remaining four tones are in the system memory Four of these eight can be downloaded into the phone memory for use as the 5 to 8 Ring Tone Dial g Tone d ad Dial the phone s memory location to receive the tone 5 8 Dial 0 9 for the desired tone number a confirmation tone is heard Press HOLD SAVE to download To select a Ring Tone from phone memory e L pi NTT gt e Dial the phone s memory location to receive the tone 5 8 e Dial 0 9 for the desired tone number a confirmation tone is heard e Press HOLD SAVE to download To select a Ring Tone from phone memory e Press the E ANS PG button 21 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 5 Answering Calls at Night In the Night mode Loud Bell Contro
31. become unstable oe P ONO LIP 8012E amp 8024E Gigabit Phone User Guide EU European Union Declarations of Conformity Ericsson LG Enterprise Co Ltd declare that the equipment specified in this document bearing the CE mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive R amp TTE 1999 5 EC including the Electromagnetic Compatibility Directive 2004 108 EC and Low Voltage Directive 2006 95 EC Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative USA CSA FCC IC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the sep
32. conditions when installing LIP 8000 DSS consoles 1 The AC DC adapter must be used for LIP 8048DSS 2 Up to two 2 LIP 8012LSS and or LIP 8012DSS can be installed with LIP 8000E Phone 3 The LIP 8048DSS must be separately powered The available DSS is as follows 1 LIP 8012DSS 2 LIP 8012LSS 3 LIP 8048DSS LIP 8012E amp LIP 8024E Gigabit Phone User Guide LIP 8000 DSS Installation 12DSS 48DSS l 6 LIP 8012E amp LIP 8024E Gigabit Phone User Guide LIP 8000 DSS Installation 12DSS 12LSS LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 1 Using the Display Menu The Liquid Crystal Display LCD of the iPECS LIP 8012E has three lines and the LIP 8024E has four lines of 24 characters each The LCD is used to convey information to you It provides the date time and station number on the display while idle It will also provide called calling name number display feature status and an interactive menu to guide you through feature access and r Program selections e Press the Navigation up down buttons and press the OK Soft button to select OR e Dial the associated digit Menu selections shown 1 PHONE SETTING 2 CONFERENCE ROOM PGM 3 ICM SMS BACK OK e Press MENU button e Press the Navigation up down buttons and press the OK Soft button to select OR e Dial the associated digit Menu selections shown 1 PHONE SETTING 2 NETWORK CONFIG
33. ctivate e Press the HOLD SAVE button To activate a registered mobile phone from the user s station Press the TRANS PGM button Dial 52 Select Mobile Index 1 or 2 Dial the mobile phone number with CO Access code Press the HOLD SAVE button To place a call from the mobile extension using the iPECS System Dial the ISDN DID number of the station the system will check the Caller ID and answer the call The user then will receive intercom dial tone e Place internal or external iPECS call as normal NOTE The mobile extension may reconnect to the transfer call by pressing the mobile flash digit 53 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 1 Call Log Users can view a log of incoming outgoing and missed calls on the display up to 99 records A LOG Soft button provides simple access to incoming called outgoing dialed and missed lost calls NOTE if a call is missed the LOG Soft button will be displayed as LOG M the missed call icon also will appear on the LCD LIP 8024E 03 CO2 LEE KD e BACK SELECT SEND gt e Log codes include lt 4 Incoming call Outgoing call Missed call To place a call using numbers stored in the Call Log e From the Call Log use the Navigation up down keys to view items Called Dialed or Lost 01 gt CO1 01112345678 02 4 101 03 CO2 LEEKD e BACK
34. e LCD refer to Phone Diagrams next page The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline The LCD display screens shown in this User Guide are captured from the LIP 8024E The screen may differ slightly in the LIP 8012E y p gt LIP 8012E Gigabit Phone LIP 8024E Gigabit Phone LIP 8012E amp LIP 8024E Gigabit Phone User Guide Handset Ring or Message Ji Indicator Navigation LCD Display Button i SEN ui o Speaker z Message i D G Flexible Menu s Trans Pgm DND SO0005 c Handset a SE Hold Save Volume up o e 2 Mute Volume down g E g Speaker Button qi 1 5 Hands free microphone LIP 8024E Gigabit Phone Diagram LIP 8012E amp 8024E Phone Installation 1 5 1 LIP Gigabit Phones and Consoles can be connected to any standard 10 100 1000 Base T Eth
35. e Press the Speed Soft button iPECS LIK amp SBG Dial 1 for station speed iPECS MG e Press the ADD Soft button e Dial the desired Station Speed Dial bin number e Seleci dial the CO IP line group Skip this step in iPECS SBG 1000 e Dial the desired number to be stored e Press HOLD SAVE e Enter the associated name if desired using the Character Entry Chart e Press HOLD SAVE To assign a Station Speed Dial number directly to a Flex button e Press TRANS PGMI e Press the desired Flex button e Select the Tel Num Soft button iPECS LIK Dial 1 for AAA MG CO 4 3 5 Using Dial by Name and Entering Your Name Dial by Name employs three different Directories Private directory Station Speed dial Public Directory System Speed dial or Intercom directory NOTE To allow others to contact you via the Intercom directory you must enter a name for your station up to 12 characters 38 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Characters are entered with two keystrokes as in the chart below Character Entry Chart in alphabetical order e Scroll using the Navigation up down keys or enter search characters refer to the above Character Entry Chart e Press HOLD SAVE to place the call To enter your station user name e Press the TRANS PGM button e Dial 74 iPECS LIK 34 iPECS SBG 1000 12 iPECS MG
36. e a mobile phone X 1 2 52 x Register the mobile number X 1 2 534x Register the mobile CLI X 1 2 number Hn ies fa Start a Conf Room rae sal Close a Conf Room 61 Speaker Headset Mode Speak Headset E MIC 62 Headset Ring Mode Speaker Headset Both 71 Register Station ICLID 72 View Station ICLID i IP Gigabit Phone 81 View IP Address Sans ail IP Gigabit Phone 82 View Mac Address EN 83 View IP Phone version 80 Network Setting LIP Series 91 System Version 92 System IP Address 74 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Appendix C Useful Information Open Source Software Notice Open Source Software Notice This following GPL General Public License software used in this product are subject to the GPL License Agreements You can obtain a copy of the GPL licenses from Ericsson LG Enterprise Web Site http www ericssonlg enterprise com GPL License 1 u boot bash linux busybox Alsa Libraries udhcpc ortp Curl LibCurl libsrtp SOD sb Oe S02 10 Expat xml parser Ericsson LG Enterprise offers to provide source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to Ericsson LG Enterprise at opensource ericssonlg com This offer is valid for a period of three 3 years from the date of the distribution of this product by Ericsson LG Enterprise 75
37. e handset Press the Fwd Soft button Dial 0 Remote Call Forward code Dial your Authorization code your Station number Password Dial the type of Forward code 1 4 Press Speed Soft button Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a remote location e Lift the handset e Dial the telephone number of a DISA assigned CO line 25 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Lift the handset Press the Ewd Soft button or dial 554 Dial the type of Forward code 1 4 Dial Telephone number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a different phone Lift the handset Press the Ewd Soft button or dial 554 Dial 0 Remote Call Forward code Dial your Authorization code your Station number 3 8 3 Forwarding callers to a Text Message Using an iPECS Phone the system can be setup to return a Text Message to internal callers When calling your Station internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call Silent Text Message There are 11 Custom Display Messages each up to 24 characters Ten can be assigned by the Attendant and one assigned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input
38. eed Soft button iPECS LIK amp SBG Dial 1 for Station Speed iPECS MG e Dial To store a number in the Save Number Dial 4 3 3 Using System Speed Dial Numbers The iPECS SBG 1000 amp Micro amp 50 amp 100 systems each have memory allocated for 800 System Speed Dial numbers bins 200 999 The iPECS 300 system has memory allocated for 3000 System Speed Dial numbers bins 2000 4999 The iPECS 600 system has memory allocated for 6000 System Speed Dial numbers bins 2000 7999 The iPECS 1200 system has memory allocated for 12000 System Speed Dial numbers bins 20000 31999 The iPECS MG100 system has memory allocated for 1000 System Speed Dial numbers bins 2000 2999 The iPECS MG300 system has memory allocated for 2000 System Speed Dial numbers bins 2000 3999 You may if allowed use System Speed Dial to call frequently dialed numbers In some cases these numbers are divided into groups called System Speed Zone Groups In this case you may access some numbers and not others and your dialing restrictions may be invoked Only an Attendant can assign System Speed Dial numbers Press the DIR Soft button Press the speed button iPECS LIK amp SBG Dial 2 for System Speed iPECS MG e Dial the desired System Speed Dial bin number 200 999 for iPECS SBG 1000 amp Micro amp 50 amp 100 2000 4999 for iPECS 300 2000 7999 for iPECS 600 20000 31999 for iPECS 36 LIP 8012E amp LIP 8024E Gigabit Phone User Gu
39. ernet switch port shown in graphic When connected to an 802 3af compliant switch port ex POE8 LIP Gigabit Phones and series consoles can derive power from the Ethernet port When LAN power is not available the optional AC DC adaptor must be used The following image shows how to connect the handset power cord and LAN cable to the phone Phone Connections The LIP 8012E and LIP 8024E each have 2 RJ 45 and 10 100 1000 Base T LAN connection ports refer to following graphic One port is for connecting to the LAN D in graphic and the other can be connected to a desktop data device such as a PC B in graphic or another LAN interface terminal refer to iPECS Hardware and Installation Manual LIP 8012E amp LIP 8024E Gigabit Phone User Guide iPECS LIP 8012E amp 8024E Connections 1 5 2 Wiring Connectors The LIP 8012E amp LIP 8024E each have two 2 10 100 1000 Base T Ethernet ports a LAN port anda PC port An intelligent switch which implements voice packet priority connects the two 2 ports This permits the LAN to be shared between the LIP Gigabit Phone and the desktop PC or other Ethernet terminal without significant affect on the voice or data traffic The LAN port is connected to the LAN as described above for the single port Phones The PC port is connected to a desktop device using any standard straight through category 5 cable 1 5 3 Power All LIP 8000 series pho
40. esired Page Zone is busy the User can elect to be recalled when their turn comes in the queue Users can also request a paged party answer the Page using Meet Me Paging In this case the paged party may answer the page from any phone in the system by dialing the Meet Me code e Dial the desired Page zone e f assigned after page warning tone make announcement To queue for a page when busy is received iPECS LIK amp SBG e Press the MSG button e Replace the handset returning to idle To answer a Meet me Page 57 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 5 Push To Talk PTT Page iPECS Phones can be assigned as a member of one or more of the system s nine Push To Talk PTT page groups Users separately log in or log out of any one or all PTT groups to which the phone is assigned Once logged in place or receive one way page announcements to from other users who are logged in to the same PTT group e Dial the desired PTT group number 1 9 or 0 for all groups To log out of the PTT group s e Dial 0 iPECS LIK 538 iPECS MG the PTT Log in out code e Press the key To place a page announcement to the active PTT group and nola tne 8 6 Wake Up Alarm iPECS supports an Alarm clock for each station in the system The alarm clock can be set to repeat daily or as a one time alarm When responding to the alarm by lifting the handset BGM or Wake Up Alarm a
41. external parties e Select the Conf Soft button e Hand up handset J 5 4 1 Setting up a Conference Room In addition to establishing a Conference up to 9 Conference Rooms can be set up letting up to 32 parties converse when using a MCIM When setting up a Conference Room a password can be designated for invited parties internal and external parties to use for accessing the established Conference Room 43 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Dial me aeea EEA Peara anae 1 9 e f desired enter a password for the Conference Room up to 12 digits e Press HOLD SAVE to establish the Room To join a Conference Room Lift the handset Dial 59 Conference Room entry code Dial the Conference Room Number e Dial the Conference Room password To delete a Conference Room e Press the TRANS PGM button e Dial the era n Aeon number 571 579 e f desired enter a password for the Conference Room up to 12 digits e Press HOLD SAVE to establish the Room To join a Conference Room e Lift the handset e Dial 571 579 Conference Room entry code e Dial the Conference Room password To delete a Conference Room e Press the TRANS PGM button LIP 8012E amp LIP 8024E Gigabit Phone User Guide 5 5 Call Park Placing a call on Hold to Page A user may transfer
42. for time date etc as shown in message list In iPECS LIK Message 01 LUNCH RETURN AT hh mm Message 02 ON VACATION RETURN AT DATE mm dd Message 03 OUT OF OFFICE RETURN AT TIME hh mm Message 04 OUT OF OFFICE RETURN AT DATE mm dd Message 05 OUT OF OFFICE RETURN UNKNOWN 26 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Message 06 CALL enter up to 17 digits Message 07 IN OFFICE STA xxxx Message 08 IN MEETING RETURN AT TIME hh mm Message 09 AT HOME Message 10 AT BRANCH OFFICE In iPECS MG Message 1 LUNCH RETURN AT hh mm Message 2 ON VACATION RETURN AT DATE mm dd Message 3 OUT OF OFFICE RETURN AT TIME hh mm Message 4 OUT OF OFFICE RETURN AT DATE mm dd Message 5 OUT OF OFFICE RETURN UNKNOWN Message 6 CALL enter up to 17 digits Message 7 IN OFFICE STA xxxx Message 8 IN MEETING RETURN AT TIME hh mm Message 9 AT HOME Message 0 AT BRANCH OFFICE i User Custom Message Deactive 27 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Press the Ewd Soft button e Dial To program the Station Custom Message 00 at your station e Press TRANS PGMI e Dial User Program feature code 52 e Enter Message contents up to 24 characters using the following Character Entry Chart 28 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To cancel activated Message e Press the Fwd Soft button e Press FwDj button or dial 554 e Dial
43. ge Wait Indication the ring message LED will flash o activate Message Waiting e Press the MSG button and hang up 4 2 External Calls 4 2 1 Placing external CO VoIP calls External calls are placed on CO IP lines These lines are accessed either using a button on the iPECS Phone assigned as a CO IP line or using dial codes The CO IP lines are grouped for different types of calls local long distance etc Using the CO IP line group code you will be able to access any line from the group A Flex button on the iPECS Phone assigned as a LOoP button lets you access a line from a group Dial codes for access to CO IP lines are Individual CO IP line access 88 Line number 01 10 for iPECS SBG 1000 01 42 for iPECS 50 amp 100 001 200 for iPECS 300 001 400 for iPECS 600 or 001 600 for iPECS 1200 31 LIP 8012E amp LIP 8024E Gigabit Phone User Guide or 88 Line number 01 80 for iPECS MG100 or 001 240 for iPECS MG300 CO IP Group access 801 805 for iPECS SBG 1000 801 820 for iPECS 50 amp 100 801 872 for iPECS 300 amp 600 or 8900 89100 for iPECS 1200 or 801 824 for iPECS MG100 or 801 872 for iPECS MG300 Any CO IP Line access 9 When dialing on a CO line which uses pulse style signals you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing for banking services etc When placing an IP call you mus
44. he DND button To send a Silent Text Message 19 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 3 3 Using Answering Machine Emulation AME When a call is connected to your voice mail you can screen the call as with a normal Answering Machine The caller s voice is played over your speaker while the message is being recorded There are two methods of notification and call screening provided LED blink mode or Speaker hearing mode Ring Mode iPECS LIK amp SBG LED Blink Mode iPECS MG the Answering Machine Emulation AME Flex button will flash to notify you of a call You may press the Flex button to hear the caller as the voice message is stored Speaker Mode iPECS LIK amp SBG Speaker Hearing Mode iPECS MG when the call is sent to the voice mailbox the caller s voice is automatically broadcast over the speaker of your iPECS Phone You may terminate screening leaving the caller in voice mail to record a message talk with the caller and record the conversation in the mailbox or answer the call and disconnect the Voicemail The AME feature is only available when using the iPECS VMIB Voice Mail a MuTE and AME button should be programmed refer to Appendix A User Program Codes StatlO hearing mode broadcast is automatic To stop the voice broadcast and le
45. ide 4 3 4 Using and Entering Station Speed Dial Numbers Each station in the iPECS SBG 1000 amp 50 amp 100 System is allocated memory for 20 Station Speed Dial numbers bins 00 19 each up to 23 digits The iPECS 300 amp 600 amp 1200 support 100 Station Speed Dial numbers bins 000 099 The iPECS MG 100 amp 300 each support 50 Station Speed Dial numbers bins 000 049 These numbers are entered at the user s station and may include several special instructions Special instructions and the corresponding button are PAUSE will momentarily stop dialing FLASH as 1 digit Activate dial tone detect FLASH not as 1 digit The system will generate a flash on the CO line MSG as 1 digit Send digits as SDN Keypad Facility message as 1 digit Display Security the stored number will not be displayed when used not as 1 digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Name s Buttondepressions s s sd depressions a 2 s 4 ih 2 3 4 Ii __ 7 sel y k W V kih Letter Type Dial Pad Uppercase ABC ppercase ABC lllowercase ABC Num Lowercase ABC Num button Character Entry Chart 37 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Lift the handset and or press the DIR Soft button
46. ion Range for ICM only calls ex 103 108 103108 and press the OK Soft button e Restore COS Dial the Station Range for COS restoring ex 103 108 103108 and press the OK Soft button e Monitor Conference Boom ee the Conference Room e Press MENU button and 0 Attendant the following will display 1 SET ICM ONLY MODE 2 RESTORE COS BACK OK e Set ICM Only Mode Dial the Station Range for ICM only calls Om 103 ios 102102 and piss ie mais ool Dutton 14 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 2 Using the Speakerphone Activate the iPECS Speakerphone at any time except forPaging in place of lifting the handset to receive or place calls Additionally you may switch between the handset and Speakerphone during a call By keeping the handset Off hook the Group Listen feature is activated which provides incoming audio over the speaker with outgoing audio from the handset This permits a local group to listen to both sides of the conversation without interfering with the conversation While in a conversation using the Speakerphone Mute the microphone using the MuTE button When Mute is active the MUTE button LED will be illuminated To turn off Mute press the MUTE button again With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically
47. istration Input up to 12 characters 35 Display Phone IP Address May require Authorization code 36 Display Phone MAC IP Address 37 Display Phone Version 38 Network Configuration 41 Forced FWD to Destination 42 Call Log Display 43 CLIR Service 44 COLR Service 4 Assign LooP Button 50 Assign CALL BACK Button 51 Assign conr Button 52 Assign MUTE Button 53 Assign icm Button 53 Assign REDIAL Button In iPECS MG Code Function Remarks 11 Intercom Answer Mode 1 H 2 T 3 P 12 Name User name creation 2 digit for each character i HH mm 13 Time Set wake up alarm time 94 hour cigck 14 Cancel Wake up Alarm 15 Set language for the display 00 14 16 LCD Date Mode Change DD MM YY or MMDDYY 17 LCD Time Mode Change 12 Hour 24 Hour 18 Set Backlight 0 2 21 ICM Ring Type 22 TRK Ring Type 23 Ring Download LIP Series Only 73 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Code Function Remarks 24 Back Ground Music 31 Temporary COS Auth Code required 32 Retrieve COS Auth Code required 33 WERE O Auth Code required 34 Register Password 35 Call Log Protect 36 SMS Message Protect LIP Series _LDP6000 Series 41 MSG 0 9 MSG number Set Pre defined Message User Custom xx Deactivation 42 Create a Station User Message 43 Send SMS Message LIP Series LDP6000 Series 44 Receive SMS Message LIP Series LDP6000 Series 51 x Activat
48. l All Call Page 543 Meet Me Page 544 511 External Page Zone 1 2 545 546 External All Call Page 548 All Call Page 549 500 Internal External SMDR Account Code Enter 550 SLT use only Flash Command to CO Line 551 SLT use only Last Number Redial 552 52 SLT use only DND 553 53 SLT use only Toggle ON OFF Call Forward 554 54 Speed Dial Programming 555 55 SLT use only Message Wait Callback 556 56 SLT use only Enable Message Wait Callback 557 57 SLT use only Return Speed Dial Access 558 58 SLT use only Cancel DND FWD 559 59 SLT use only 65 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Feature iPECS LIK agora Remark CO System Hold 560 67 SLT use only Program Mode Access 561 SLT use only Attendant Unavailable 562 Alarm Reset 565 65 Group Call Pickup 566 Universal Answer 567 Account Code with bin 568 Walking COS Code 569 ACD Supervisor On Off 571 Duty ACD Supervisor Login 572 ACD Supervisor Logout 573 ACD Help Code 574 ACD Calls In Queue Display 575 ACD Supervisor Status 576 Display ACD Supervisor Monitor 577 ACD Reroute Queued Call 578 w answer ACD Reroute Queued Call 579 w o answer Enter Conference Room 59 Camp On Answer 600 66 SLT use only Call Coverage button 67 Direct Call Pickup 7 7 Retrieve Last Held CO IP 8 8 Retrieve Individual Held 8 8 CO IP Access CO Line in the 1st 9 9 Available CO Gr
49. l may be used to send ring signals to external bells You may answer these calls with Universal Night Answer UNA answer aca rinaina Jurina niaht mod e Lift the handset 3 6 Answering Calls to Other Stations When nearby stations are ringing you may pick up answer the call Select to answer a call ringing at a specific station Directed Call Pick Up or you may choose to answer the oldest call ringing to your station group Group Call Pick Up Assign a Flex button with the Group Call Pick Up code 566 for one touch access NOTE Pick Up will not answer calls on the ringing station Private Line unless the line appears on your phone Dial 7 Directed Call Pick Up code e Dial the Intercom Number of the ringing station the call will be connected To answer a call ringing at a station in your group e Lift the handset Dial 566 Gro On ee 3 7 Using Do Not Disturb DND to Block Incoming Calls Activate Do Not Disturb when you wish to not be interrupted the phone will block incoming calls Internal callers will receive a fast busy tone and the display will show the DND status Activate Do Not Disturb while ringing One Time DND Ringing terminates and the caller will get a fast busy tone and it requires a DND button When an Executive activates DND calls are forwarded to the paired Secretary automatically 22 LIP 8012E amp LIP 8024E Gigabit Phone User Guide The Attendants and Secretary may be able
50. ll time out and after the Howler tone is received your phone will be placed out of service in Intercom Lock Out you then must hang up to return the phone to an idle state e Lift the handset e Dial the Intercom number of the desired station e When the call is answered or the Splash tone is heard begin 4 1 1 Using Camp On when calling a busy station If the called party is busy you may activate Camp On Callback or Voice Over at the station Camp On allows you to wait off hook for the called station to answer Callback allows you to hang up and when the busy station returns to an idle state the system will call your Station after you answer the callback the system will call the previously busy station 30 LIP 8012E amp LIP 8024E Gigabit Phone User Guide If you are the Attendant or Secretary you may activate Intrusion You may also use Step Call dial the next station by dialing the last digit of the Intercom number e Press and await an answer To request a Callback wait on hook for a busy station e Press the MSG button and hang up To make a Voice Over announcement to a busy station 4 1 2 Leaving a Message Wait If the called user does not answer or is in DND mode you may leave a Message Wait The called user will receive a Message Wait indication the message icon will be displayed in the LIP 8024E If the ring message LED is set to Messa
51. nes can be powered by the AC DC Adapter K 48 VDC 0 3A or over the LAN cable using the POE8 or other 802 3af compliant switch If using the AC DC Adapter after connecting the Phone to the LAN the Adapter s DC voltage plug is inserted into the power input jack in the underside of the Phone One end of the AC power cord is inserted into the mating receptacle of the AC Adapter and the other end is inserted into the AC power outlet NOTE LIP 8000 series consoles are powered through the flat cable used to connect the console to the IP 4 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Gigabit phone shown Up to 2 without LIP 8048DSS or 4 with LIP 8048DSS consoles can be chain link connected to the phone 1 5 4 Wall Mount The LIP 8000 series phones can be wall mounted as needed The following instructions describe how to perform a wall mount installation For more information on installing your LIP 8000 series phone refer to the iPECS Hardware Description and Installation Manual ma S screw EE ear 2 5 mm 1 8 aay Gi the screw exposed e Slide the LIP 8000 phone over the screws and assure the phone is secure e NOTE It may be necessary to remove the phone and tighten 1 6 DSS Direct Station Select Console Installation A DSS console can be installed with the LIP 8000E series phone as shown in Figure Up to 3 consoles may be daisy chained as shown using the flat cable provided Keep in mind the following
52. nnouncement iPECS LIK amp iPECS SBG 1000 will be provided Alarm Clock code e Dial 2 digit hour and minute for alerting e Fora daily repeating alarm press e Press HOLD SAVE To erase Wake Up e Press TRANS PGM e Dial 42 iPECS LIK 22 iPECS SBG 1000 14 iPECS MG 58 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 7 Alarm Door Bell The system can monitor external Alarm or Door Bell contacts Alarm Monitor should the external contact activate a unique Alarm Ring signal and LCD display may be received To restart the monitor circuit the external contacts must be deactivated and the Alarm Ring signal terminated Door Bell a unique Door Bell Ring single tone burst may be received each time the external contact is activated A system contact also can be assigned to act as a Door Open contact e Dial 565 iPECS LIK amp MG 65 iPECS SBG 1000 Alarm Stop code To activate the Door Open contacts e Lift the ha Dial Do ndset N NOTE Contacts 3 amp 4 are only available in the iPECS 300 amp 600 Contacts 1 is available in the iPECS MG 8 8 Power Fail Transfer PFT When AC power to the system fails back up operation may be provided with back up batteries or Power Fail Transfer PFT When battery back up is provided the station will operate normally When PFT is implemented an SLT is connected to a CO line
53. not use the phone during a thunderstorm Lightning strike may result in fire severe electrical or acoustic shock 6 Do not use the power adapter if the power cord or wall outlet is damaged This may result in fire or an electric shock A Caution 1 Ensure that children do not pull on phone cords This may injure children or result in equipment damage 2 The ear piece houses a magnetic device which may attract pins or small metal objects Keep headset clear of such objects and check before use 3 Avoid placing the phone in an area that is excessively dusty damp or subject to vibration Choose a site for the phone that is well ventilated and dry Do not plug multiple plug packs into one power outlet This may result in the plug overheating and may result in a fire or plug pack failure Do not put heavy things on the phone Do not drop or throw the phone Static electricity discharge will damage electronic components Keep out of direct sunlight and away from heat 0 No user serviceable parts inside Do not insert a screwdriver or any metal objects into the phone This may cause electric shock or damage the equipment and will render the warranty void 11 Clean the phone with a soft dry cloth only Do not use volatile liquids such as petrol alcohol or acetone as this may cause a fire or result in discoloration or damage to plastics Do not clean with wax or silicon products as these may enter the equipment and cause operation to
54. ns or Use Navigation up down buttons to adjust the brightness then press the OK Soft 2 1 2 Conference Room iPECS LIK The User can create and delete Conference rooms enu displays 1 CREATE CONF ROOM 2 DELETE CONF ROOM e BACK OK e Press the Navigation up down keys to highlight and then press the OK Soft button to select OR e Dial the number associated to the selection 10 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 1 3 ICM SMS iPECS LIK The user can send SMS messages to other stations and retrieve received SMS messages 2 IN BOX 03 BACK OK e Press the Navigation up down keys to highlight and then press the OK Soft button to select OR e Dial the number associated to the selection 2 the messages will display To send a SMS message e Select Mode select 1 if resending a previous message or 11 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 2 1 4 Network Config The User can review the current network configuration or modify a new phone network configuration e Press the key to toggle between multiple profiles MFIM e Press the VOL A V buttons to advance to the next network configuration item e Press the HOLD SAvE button to save each setting To configure 802 1x e In Network Config Menu use VOL A Y buttons to locate the 802 1x configuration screen shown 8
55. o the chosen destination 60 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Press the TRANS PGM button e Dial 0 e Dial your Authorization Code Station Number and Password To Log out of the Hot Desk station e Press the TRANS PGM button e Dial twice e Use the VOL A V buttons to select a call forward destination e Lift the handset e Dial 525 e Dial your Authorization Code Station Number and Password To Log out of the Hot Desk station e Press the TRANS PGM button e Dial 525 e Input Call forward destination number optionall 61 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 9 1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider The iPECS connects to a host with analog CO lines When accessing a CO line the phone will act as an extension of the host allowing access to the host system features using the host dial codes While ona call use the iPECS Flash feature to transfer calls to other host extensions or access features of the host The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call e Select dial access a PBX Centrex CO line e Dial PBX Centrex feature code To access PBX
56. oup Attendant Call 0 0 VM Message Wait Enabled 8 VM Message Wait Disable 9 MCID Request 0 Unsupervised Conference extend code PTT Group Login Logout 0 66 LIP 8012E amp LIP 8024E Gigabit Phone User Guide In iPECS MG 1 Basic Number No Name Code Remark 1 Station Number 100 4xx 2 9 CO Group Access Code 801 872 MG 300 801 824 MG 100 3 Station Group Number e J ES 2 Feature Code No Feature Name Code Remark 1 Attendant Call 0 2 Conference Room 1 571 3 Conference Room 2 572 4 Conference Room 3 573 5 Conference Room 4 574 6 Conference Room 5 575 7 Conference Room 6 576 8 Conference Room 7 577 9 Conference Room 8 578 10 Conference Room 9 579 11 Internal Page 543 543 00 xx 00 All Call Page Xx Page Group 12 Personal VM Page 544 13 Announcement Page For 545 Attendant 14 Page Auto Answer 546 15 Internal Page Answer 547 Meet Me Page 16 External Page 548 17 Internal External Page All 549 18 Call Forward Register 554 554 Type Destination 19 Pilot Hunt Call Forward 514 514 Type Register Destination 67 LIP 8012E amp LIP 8024E Gigabit Phone User Guide No Feature Name Code Remark 20 Pilot Hunt Call Forward 515 Cancel 21 DND Status Change 516 22 DND Delete 517 23 Account Code 550 24 CO Flash 55
57. r Tone can be provided You may review and delete messages as well as respond with a call back 001 BACK OK e Dial 1 to view Station messages e Press the navigation up down button to scroll through the messages To return a call from the list of Intercom MWI e Press the navigation up down buttons to scroll through the Intercom messages e Press the OK Soft button to select and place the return call To delete a Station MWI e Press the navigation up down buttons to scroll through the Station messages e Press the Delete Soft button to select 46 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 6 2 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box they can leave a voice message Your Voice Mail Box is part of the integrated VMIM VSF VMIB module the iPECS Feature Server or an external Voice Mail system The Voice Mail system allows access to and management of received voice messages While in your Mail Box you have control of your password and Mail Box greeting In addition you can remotely control Call Forward for your station from the VMIM VSF VMIB You will need to register an Authorization Code for your station to access the VMIM VSF VMIB Voice messages e Dia tion codes e At completion of session hang up to return to idle To retrieve Voice Mail locally using the IMSG button e Press the flashing IMSG button the LCD shows the Message Summary display
58. r phone from a different phone within the System Call Forward Remote Lift the handset Press the Ewd Soft button Dial 0 Remote Call Forward code Dial your Authorization code Station number amp Password Dial the type of forward code 1 4 e Dial the destination number To deactivate Call Forward Remote 3 8 2 Forwarding calls to an external number Forward calls to an external destination calls can be forwarded from an internal station or a remote location You may define the conditions or type of forward as listed below 1 Unconditional all calls to the station except recalls are forwarded 2 Busy Immediately forwards all calls to the station except recalls when station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer 24 LIP 8012E amp LIP 8024E Gigabit Phone User Guide When you forward calls from a different station or a remote location you may need to enter your Authorization Code In addition from a remote location you must access the system through a D SA enabled CO line is i Op cd on e Dial Speed Dial bin number e Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a different phone within the System Lift th
59. s Tracking External calls for billing In some cases you or your company may desire to track calls for billing or other purposes You may enter an Account Code which is output from the system to a printer in the SMDR report You may have an Account Code Flex button refer to Assigning features to Flex buttons Lift the handset Press the assigned ACCOUNT CODE button Dial the Account Code 1 12 digits Press Intercom dial tone is heard Place the CO IP call as normal To enter an Account Code during a call aS ihe assigned ACCOUNT CODE button 33 LIP 8012E amp LIP 8024E Gigabit Phone User Guide To enter an Account Code before the call e Lift the handset e Dial 550 e Dial the Account Code 1 12 digits 4 2 4 Disable dialing from your phone You can temporarily Lock your phone by activating Temporary COS which will disable all dialing from the phone To deactivate Temporary COS you must enter the station s Authorization code e Dial 21 iPECS LIK 31 iPECS MG User Program code e Dial your Authorization code iPECS MG e Press HOLD SAVE To deactivate Temporary COS e Press TRANS PGM e Dial 22 iPECS LIK 32 iPECS MG User Program code 4 2 5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS
60. ser guide simple and straightforward The guide starts with the simpler operations of the iPECS Phone Speakerphone moves on to receiving and placing calls and then to more advanced features Each section includes a brief and basic description of each feature and step by step operation instructions The operations shown in this guide use the System s base default Numbering Plan Your specific Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the System Under certain operating conditions this equipment may not be able to make emergency calls Alternative arrangements should be made for access to emergency services 1 3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located Features have been divided into groups Receiving Calls Placing Calls etc Within each group features are arranged according to the difficulty of operation and frequency of use LIP 8012E amp LIP 8024E Gigabit Phone User Guide 1 4 iPECS LIP 8012E amp 8024E Gigabit Phone Description The iPECS LIP 8012E and LIP 8024E Gigabit Phones shown incorporate the latest in VoIP technology and user interface to provide you with a cost effective simple to use productive communications tool It includes a large 3 line LIP 8012E or 4 line LIP 8024E 24 character per lin
61. t dial an IP address using the key in place of the dot If Least Cost Routing is set up the number you dial will be analyzed and the system will place the call on the least expensive route You may be assigned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attempt to dial or access a restricted number CO IP line CO IP line and Station Class Of Service COS which establish dialing restrictions may vary during Day and Night operation Day Night COS You may need to enter an Authorization code before placing calls in which case you will receive a second dial tone Your external calls may be subject to Call Time Restrictions you will receive a Call Warning Tone prior to disconnect NOTE In the event of an emergency assigned Emergency numbers ex a 911 call may be dialed from any station in the System regardless of a Station s dialing restrictions COS 32 LIP 8012E amp LIP 8024E Gigabit Phone User Guide e Lift the handset Dial the CO IP line group 4 2 2 Waiting for the next available CO IP line If all the lines connected to your system are busy you will receive an All Trunks Busy signal You may request to be notified when a line becomes free e Select the desired CO IP line Baton when ma busy notification is returned press the MSG button e Return to an idle state by going on hook when the line is 4 2 3 Account Code
62. to activate DND Override and Intrude on an active call The Attendants may also cancel DND at other stations ss To toggle DND ON and OFF 3 8 Forwarding Calls 3 8 1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system Resources include other stations VMIM VSF Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will both indicate the forward status Call Forward can be activated from your phone or from a different station Call Forward Remote You may define the conditions or type of forward as below 1 Unconditional all calls to the station except recalls are forwarded 2 Busy Immediately forwards all calls except recalls when the station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer When you forward calls from a different station you may need to enter your Authorization Code Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail 23 LIP 8012E amp LIP 8024E Gigabit Phone User Guide Dial the destination number To deactivate Call Forward from your phone e Lift the handset e Press the Fwd Soft button e Dial To activate Call Forward for you
63. usic and Music on Hold iPECS LIK Two audio sources can be connected to the system These sources or an internal source provide input for Background Music BGM and Music On Hold MOH In addition a recorded message from the VMIM can be used BGM is played over the speakers of the iPECS Phone when the station is idle MOH is played to callers placed on Hold There are eleven possible selections for BGM and MOH 00 Off 01 Source BGM1 02 Source BGM2 03 VSF MOH 1 04 SLT MOH 1 05 SLT MOH 2 06 SLT MOH 3 07 SLT MOH 4 08 SLT MOH 5 09 VSF MOH 2 10 VSF MOH 3 To turn on Background Music e Pres to cycle thro BGM selectio LIP 8012E amp LIP 8024E Gigabit Phone User Guide 8 4 Using Internal External and Meet Me Paging The User can broadcast announcements to other stations and or external speakers Stations are assigned to one or more of the Internal Page Zones The system has two External Page Zones that can be connected to external speakers In iPECS LIK Page Zone codes are Internal Page Zones 501 510 iPECS SBG 1000 amp 50 amp 100 501 535 iPECS 300 amp 600 301 400 iPECS 1200 Internal All Call Page 543 External Page Zones 545 546 External All Call Page 548 All Call Page 549 In iPECS MG Page Zone codes are Internal Page Zones 543 Zone No 01 15 iPECS MG100 543 Zone No 01 30 iPECS MG300 Internal All Call Page 543 00 External Page Zones 548 All Call Page 549 If the d
64. vice but supports call to the station and remote voice mail access when answering by a VSF auto attendant To call to the station remotely e Call the telephone number of a CO line assigned for answer by a VSF auto attendant To access system resources remotely e Call the system s DISA facility e Await answer and dial your authorization code station number and A oe a 7 2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN VOIP CO line 51 LIP 8012E amp LIP 8024E Gigabit Phone User Guide rears eee e Press the HOLD SAVE button To activate a registered mobile phone iPECS LIK Press the TRANS PGM button Dial 38 1 to activate 0 to deactivate Press the HOLD SAVE button To place a call from the mobile extension using the iPECS System e Dial the ISDN DID number of the station the system will check the Caller ID and answer the call The user then will receive intercom dial tone e Place internal or external iPECS call as normal efi P NOTE The mobile may reconnect to the transfer call by pressing the key 52 LIP 8012E amp LIP 8024E Gigabit Phone User Guide 1 to activate 0 to dea
65. with the receiving party Screened Call Transfer or complete the transfer without screening Unscreened Call Transfer Transferred calls internal or external are place in Transfer Hold These calls will receive Music on Hold MOH and will recall if not answered in a timely manner If an Unscreened Transfer call encounters an error or DND it may immediately recall at your Station DSS BLF buttons may be employed to transfer calls Press TRANS PGM Call the transfer party Unscreened Call Transfer Hang up Screened Call Transfer When call is answered or Splash tone 5 2 Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive You may override this Hold Preference by pressing the HOLD SAVE button twice The LEDs for CO IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users There are also user operations such as pressing a Dss BLF button that will place a call in Automatic Hold Calls will remain in the held state for a period and then recall the user This Hold Recall is provided with a different ring signal If not answered in a timely manner the Attendant will receive Attendant Hold Recall

LIP-8012E/8024E User Guide - Nine One One Communication Supply

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