MCC-300 Console User's Guide
Contents
1. Page B 25 C Appendices Page C 1 C 1 Error Messages Page C 1 C 2 Resetting the System Page C 2 C 3 System Priority Levels Page C 3 Single and Dual Channel Communication Systems Page C 3 C 4 Electronic Message Display Quick Reference Guide Page C 4 MCC 300 User s Guide Page A 1 A Introduction This guide is designed to help you use the MCC 300 Administrative Console for effective and efficient operation of the Telecor Communication System The Telecor System is a two way voice communications system that allows administrative staff to directly communicate with those at locations equipped with room speakers telephones and other consoles and conduct paging throughout all or different areas of the facility The ability to distribute audio programs and tones and enable or disable system clock schedules can als2. Page B 1 B 1 Call Processing Page B 1 Calling a Room Page B 2 Auto Callback Page B 2 Calling Another Console Page B 2 Answering a Call in Page B 3 Viewing and Answering Call ins in the System Queue Page B 4 Placing a Call on Hold Page B 4 Taking a Call off Hold Page B 4 Transferring a Call Page B 4 Answering a Transferred Call Page B 5 Forwarding Calls to Another Console
3. Page B 18 Disabling Enabling Automatic Daylight Saving Time Correction Page B 19 B 6 Electronic Message Displays amp Clock Messaging Page B 20 Activating a Message on the Electronic Message Display EMD Page B 20 Activating a Message on the 2 5 or 4 Digital Clock Page B 21 Automatic Bell Message Feature Page B 22 B 7 Schedules Page B 23 Enabling Disabling Schedules Page B 23 Clearing All Schedules Page B 24 B 8 System Settings Page B 25 View Console Operating Firmware Version Page B 25 View System Operating Firmware Version Page B 25 View System Configuration
4. Page B 5 Forwarding Calls from Another Console Page B 5 Preventing Calls at your Console Page B 6 Placing Emergency Calls Page B 6 Forwarding Unanswered Priority Calls Page B 7 B 2 Paging Page B 8 Making a Single Room Page Page B 8 Making an All Call Page Page B 8 Making an Emergency Page Page B 9 Making a Zone Page Page B 9 Monitoring a Page Zone Page B 10 Excluding Rooms from Pages Page B
5. HELP displays the Error Code when an error message appears on the display DISPLAY CALL displays the calls that are waiting in the queue Check with your system administrator to enable disable VOX 1 MCC 300 User s Guide Page B 1 B Operating Procedures This section provides step by step procedures for operating the MCC 300 Console Using the Console you can manage the following activities Call Processing Paging Program Distribution e g Music Tone Distribution Time Functions Enable Disable Bell Schedules B 1 Call Processing Call Processing refers to how the Console operator makes calls handles incoming calls and connects calls from one Console or Room to another Prior to performing any of these tasks you must become familiar with the following Console practices Both the speaker and handset can be used for Console to Room communication as well as Paging However for the best sound quality using the handset is recommended Only the handset can be used for Console to Console communication This ensures private two way communication between operators To control the direction of communication during a call use the PUSH TO TALK button Press and hold it when you re talking and release it when you re listening This function is referred to as PTT mode If VOX Voice Operated Switching mode is enabled on your Console you can talk hands free The Console speaker picks up the sound of your vo
6. The Party Responsible for Product Compliance Telecor Inc 1114 W estport Crescent Mississauga Ontario Canada L5T 1G1 Table of Contents A Introduction Page A 1 A 1 Overview of the MCC 300 Console Page A 1 Character Display Page A 2 Contrast Adjustment Page A 2 Volume Control Page A 2 Special Function Keys Page A 3 Intercom Channel Keys Page A 3 Program Channel Keys Page A 3 Help and Display Call Keys Page A 4 B Operating Procedures
7. Page 13 UNUSED 14 Manual Tone Distribution HIGHEST PRIORITY Single and Dual Channel Communication Systems The Telecor System is either a Single Channel or Dual Channel System A Single Channel system handles one system action at a time while a Dual Channel system can handle two system actions at a time For Single Channel Systems A system action with a high priority will automatically be given the communication channel even if a system action with a lower priority is in progress For example an Emergency Page priority level 12 would override an Intercom Call priority level 6 that is in progress In this case the Intercom Call would automatically be muted until a communication channel is available For Dual Channel Systems In Dual Channel systems a system action with a lower priority will only be overridden in two situations either when two high priority system actions are in progress or when a high priority system action is to communicate with the same Room as the low priority one Note A Room calling another Room does not require a communication channel hence no system action can interrupt Room to Room communication Appendices Page C 4 C 4 Electronic Message Display Quick Reference Guide The Console is capable of activating pre programmed messages for display in Clock Zones consisting of Telecor Electronic Message Displays EMDs Messages and Clock Zones are set by your system administrator A quick refere
8. that are not immediately answered by a Console are placed into the system queue The MCC 300 is able to display these queued call ins and answer any waiting call in regardless if the call in was made to another Console 1 Press DISPLAY CALL repeatedly to scroll through the calls that are waiting in the queue Calls are displayed by priority level and on first come first serve basis 2 Scroll to the call you want to answer then lift up the handset or To use the Console speaker mic press and hold PUSH TO TALK to speak release it to listen Note W hen scrolling press CANCEL to return to the first call in the queue Placing a Call on Hold 1 While the call is in progress press HOLD The display shows ON HOLD next to the caller s Room number The on hold call is placed in the queue Taking a Call off Hold To take the call off hold it must be displayed on the Console use DISPLAY CALL if necessary When the call on hold is displayed lift up the handset or to use the Console speaker mic press and hold PUSH TO TALK to speak release it to listen Transferring a Call 1 Press HOLD to place the call on hold 2 Call the Console remember to use handset that you want to transfer the call to 3 Inform the Console operator of the call to be transferred 4 Hang up the handset or press CANCEL to transfer the call MCC 300 User s Guide Page B 5 Answering a Transferred Call When a call has bee
9. the Microphone number 1 5 5 The audio source is heard through the Console speaker Note To cancel an audio source press TAPE TUNER or AUX a second time To turn a microphone off press MIC then 0 6 When all Program Zones have been added press PUSH TO TALK to start program distribution To monitor an audio program see page B 14 To cancel a program distribution 1 For a low priority program distribution press SELECTED ROOMS and then CANCEL 2 For a high priority program distribution press SELECTED ROOMS press and then CANCEL Operating Procedures Page B 14 Distributing an Audio Program to the Selected Rooms List and Program Zones The MCC 300 Console can also distribute an audio program to the Selected Rooms List and any number of Program Zones to view or customize the Selected Rooms List see Customizing the Selected Rooms List page B 14 To distribute audio to the Selected Rooms List and one or several Program Zones complete the following steps 1 Press SELECTED ROOMS The display shows P 3 Enter the Program Zone number followed by Repeat this step for other Program Zones to be included in the program distribution maximum 31 Zones 4 Press 32 followed by to choose the Selected Rooms List 5 For high priority program distribution press For low priority do not press anything and proceed to the next step 6 Select an audio source TAPE TUNER or AUX To
10. to the RUN position To change the year on the Telecor system complete the following steps 1 Turn the Program Key to the PROGRAM position or enter the Programming Access Code 2 Press TIME FUNCTION 3 Press 4 then 4 Enter the year For example enter 2005 5 Press 6 Turn the Program Key back to the RUN position MCC 300 User s Guide Page B 19 Disabling Enabling Automatic Daylight Saving Time Correction By default Automatic Daylight Saving Time Correction is enabled on the system This means that the system clock will automatically spring forward and fall back during a seasonal time change Note Telecor recommends that after correctly setting the time see page B 16 that the date is also reset see page B 17 to ensure Automatic Daylight Saving Time adjusts on the proper day To disable Automatic Daylight Saving Time Correction complete the following steps 1 Turn the Program Key to the PROGRAM position or enter the Programming Access Code 2 Press TIME FUNCTION 3 Press 7 0 then to disable Automatic Daylight Savings Time Correction 4 Turn the Program Key back to the RUN position To enable Automatic Daylight Saving Time Correction complete the following steps 1 Turn the Program Key to the PROGRAM position or enter the Programming Access Code 2 Press TIME FUNCTION 3 Press 7 1 then to enable Automatic Daylight Saving Time Correction 4 Turn the Program
11. will clear the message from the digital clocks only The message will remain on the Console display until cleared from the contact switch or pushbutton Operating Procedures Page B 22 It is important to return the Program Key to the RUN position after programming is complete Not only does this prevent 1 from unauthorized tampering but it also protects the Telecor System memory from accidental erasure such as what can occur during an electrical storm MCC 300 User s Guide Page B 23 Automatic Bell Message Feature The Bell Message feature enables BELL to be displayed on the 2 5 and 4 clocks whenever a bell tone sounds within the building Either the higher priority BELL message 93 or the lower priority BELL message 50 can be displayed see table on previous page for message priorities Complete the following steps 3 Turn the Programming Key to the PROGRAM position on the front of the Power Supply Unit PSU 4 Enter one of the following Console key sequences depending on the desired function Console Key Sequence Function TIME FUNCTION 82 Automatically displays BELL with a higher priority of 93 when a bell tone is activated TIME FUNCTION 81 Automatically displays BELL with a lower priority of 50 when a bell tone is activated TIME FUNCTION 80 Disables this feature 5 When programming is complete return the Programming Key to the RUN position and remove the key 1 Schedules are
12. 10 B 3 Program Distribution Page B 11 Distributing an Audio Program to All Locations Page B 11 Distributing an Audio Program to the Selected Rooms List Page B 12 Distributing an Audio Program to Program Zones Page B 13 Distributing an Audio Program to the Selected Rooms List and Program Zones Page B 14 Monitoring an Audio Program Page B 15 Customizing the Selected Rooms List Page B 15 B 4 Tone Distribution Page B 16 B 5 System Clock Functions Page B 17 Changing the System Time Page B 17 Selecting 12 or 24 Hour Format Page B 18 Setting the Day Month and Year
13. Key back to the RUN position EMD were previously sold under the description ADC Advanced Digital Clocks 1 Clock Zones are set up by your system administrator 2 Operating Procedures Page B 20 B 6 Electronic Message Displays amp Clock Messaging With the Clock Messaging feature pre programmed messages can be activated for display on Telecor Electronic Message Displays EMDs and alphanumeric codes can be activated for 1 display on Telecor 2 5 or 4 digital clocks Activating a Message on the Electronic Message Display EMD A building can be separated into 8 Clock Zones A pre programmed message can be distributed 2 to one or several of these Zones Check with your system administrator for a list of the pre programmed messages To display a message to a Clock Zone s complete the following steps 1 Lift up the handset 2 Press the PROGRAM FUNCTION key followed by 7 3 Enter the Message number 1 29 To enter a one digit Message number press 0 followed by the number e g 01 for 1 02 for 2 etc 4 Enter the Clock Zone number 0 8 that the message will display in Enter 0 to select all Clock Zones 5 Press to display the message MCC 300 User s Guide Page B 21 Activating a Message on the 2 5 or 4 Digital Clock The following messages can be displayed on the 2 5 or 4 clocks using the Console BELL low priority 8888 to verify the clock display segments are functioning BELL
14. MCC 300 Console User s Guide Telecor Inc 1114 Westport Cr Mississauga Ontario Canada L5T 1G1 Tel 905 564 0801 Fax 905 564 0806 www telecor com Intended for use in TII XL Systems running Version 6 4 Firmware November 2006 Man Rev 2 2 es LIMITED WARRANTY POLICY Telecor Inc warrants all products bearing the Telecor name to be free from defects of material and workmanship under normal use and service for a period of one year from date of delivery Telecor will repair or replace at our option free of charge any unit that is found to be defective and returned to us under warranty Telecor warrants all other products made by others and distributed by us to be covered by the manufacturers warranty period This warranty shall not apply to any Telecor products that have been subject to misuse neglect accident modification water fire lightning paint or used in violation of instructions furnished repaired or altered outside of the factory This warranty does not cover batteries bulbs fuses or damage caused by batteries used in connection with the product Telecor reserves the right to make the final decision on whether there is a defect in materials or workmanship and whether or not the product returned is within the warranty period This warranty covers bench repairs only Telecor will not be responsible for any costs incurred involving on site service calls Repair or replacement by others fire tra
15. Room Page All Call Emergency Zone Page Making a Single Room Page A Single Room Page will page a single Room equipped with a speaker It recommended to use the handset to make the page 1 Lift the handset 2 Enter the room number to be paged 3 Press PAGE and then PUSH TO TALK 4 Make the page 5 To end the page hang up the handset Making an All Call Page An All Call Page will page every location that is equipped with a speaker including Rooms corridors and outdoor areas It is recommended to use the handset to make the page 1 Lift the handset 2 Press PAGE 0 then PUSH TO TALK 3 Make the page 4 To end the page hang up the handset Page Zones are set up by your system administrator These may or may not be the same as Program Zones or Time 1 Zones MCC 300 User s Guide Page B 9 Making an Emergency Page An Emergency Page will page every location that is equipped with a speaker including Rooms corridors and outdoor areas This page has a higher system priority level than the All Call Page If both should occur at the same time the Emergency Page overrides the All Call Page For more information on system priority levels see page C 3 1 Lift the handset 2 Press PAGE then PUSH TO TALK 3 Make the page 4 To end the page hang up the handset Making a Zone Page A building can be separated into 32 Page Zones A page can be made to one or several of these 1 Z
16. anges Telecor and the Telecor logo are registered trademarks of Telecor Inc www telecor com FCC NOTICE PRODUCT NAME ADMINISTRATIVE CONSOLE MODEL NUMBER MCC 300 FCC RULES THIS PRODUCT HAS BEEN TESTED TO COMPLY W ITH FCC PART 15 SUBPART B CLASS A UNINTENTIONAL RADIATORS OPERATING ENVIRONMENT FOR USE IN COMMERCIAL AND INDUSTRIAL AREAS FCC Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Warning Changes or modifications not expressly approved by Telecor could void the user s authority to operate the equipment
17. ayed on all the Consoles is in 12 hour format 24 HR This indicates the time displayed on all the Consoles is in 24 hour format E on off Emergency Call Upgrade This setting allows any room to upgrade a normal call in into an Emergency Level 1 Call in FD on off Fixed Digit Dialing This eliminates the need for Single Line Consoles SLCs and Telecor room phone users to enter as a terminator when placing a call DST on off Automatic Daylight Savings Time Correction With this feature enabled the system automatically springs forward or falls back during a time change without requiring the user to access the Time Function command 60 Hz Clock Synchronization When this feature is enabled the Central Processing Unit CPU 3 of the Telecor System measures the 50 60 Hz power line signal to determine if it is accurate If the signal is accurate the Real Time Clock RTC in the system is automatically synchronized to that signal MCC 300 User s Guide Page B 27 ATOM Atomic Clock Correction With this feature enabled the system is programmed to automatically set the time and date based on data received from an Atomic Clock Decoder RPCH on off Reduced Priority For Calls on Hold By enabling this feature priority call ins placed on hold will be reduced to the lowest Priority Level This enables subsequent priority call ins to be displayed on the Console display while the call ins on hold remain in the Console s queue ACC
18. d 3 Enter the Schedule number followed by to add a Schedule or remove an existing Schedule Note To scroll through the Schedules that are enabled press 4 Press CANCEL to return to the Main Status Display 5 Turn the Program Key back to the RUN position MCC 300 User s Guide Page B 25 Clearing All Schedules 1 Turn the Program Key to the PROGRAM position on the PSU or enter the Programming Access Code on the Console 2 Press TIME FUNCTION 3 Press 5 0 then The Console returns to the Main Status Display 4 Turn the Program Key back to the RUN position Operating Procedures Page B 26 B 8 System Settings The Console can display its operating firmware and certain system configuration settings View Console Firmware Version To view the Console Firmware version complete the following steps 1 Press PROGRAM FUNCTION 72 View System Configuration To view certain system configuration settings complete the following steps 1 Press PROGRAM FUNCTION 90 2 The display enters a list of system settings Press to scroll through the list The following is an explanation of each setting Note that most settings can be enabled or disabled If enabled on appears beside the setting If disabled off appears beside the setting XL Indicates that the system is a Telecor XL system TII Indicates that the system is a Telecor II system 12 HR This indicates the time displ
19. eed to the next step 3 Select an audio source TAPE TUNER or AUX For a microphone press MIC and then the Microphone number 1 5 4 The audio source is heard through the Console speaker Note To cancel an audio source press TAPE TUNER or AUX a second time To turn a microphone off press MIC then 0 5 Press PUSH TO TALK to start program distribution To monitor an audio program see page B 14 To cancel a program distribution 1 For a low priority program distribution press ALL ROOMS and then CANCEL 2 For a high priority program distribution press ALL ROOMS press and then CANCEL Operating Procedures Page B 12 Distributing an Audio Program to the Selected Rooms List The system allows you to customize a list of Rooms or Zones that can receive an audio program You can easily add or remove Rooms or Zones from this list at any time from the Console To view or customize the Selected Rooms List see Customizing the Selected Rooms List page B 14 To distribute audio to the Selected Rooms List complete the following steps 1 Press SELECTED ROOMS The display shows P 2 For high priority program distribution press For low priority do not press anything and proceed to the next step 3 Select an audio source TAPE TUNER or AUX To select a mic press MIC and then the Microphone number 1 5 4 The audio source is heard through the Console speaker Note To cancel an a
20. er The other Console operator must lift up the handset to answer your call 5 To end the call either party can hang up the handset or press CANCEL MCC 300 User s Guide Page B 3 Answering a Call in The system allows for six different call in types to be made at the Console A call in type has a separate priority level to determine its importance in relation to other call in types When a call in type is received at the Console the Console identifies it by sounding a distinct tone and displaying the call in type description The table below lists the available call in types Call in Type Priority Level Console Display Description Emergency Level 1 0 highest EMERG 1 flashing Emergency Level 2 1 EMERG 2 Priority Level 1 2 PRIORITY 1 flashing Priority Level 2 3 PRIORITY 2 Staff Call 4 STAFF CALL Room Call 5 lowest NORM CALL If several call ins are made at the Console the Console displays the call in with the highest priority For several call ins with the same priority level the Console displays them on a first come first serve basis A call in that is not displayed waits in the system queue To answer a call in type 1 Lift up the handset or To use the Console speaker mic press and hold PUSH TO TALK to speak release it to listen 2 To end the call hang up the handset or press CANCEL Operating Procedures Page B 4 Viewing and Answering Call ins in the System Queue Call ins
21. g When programming is complete return the Programming Key to the RUN position and remove the key 1 Changing the System Time By default the time on the Telecor system is set to Eastern Standard Time To change the time on the Telecor system complete the following steps 1 Turn the Programming Key to the PROGRAM position 2 Press TIME FUNCTION 3 Enter the time in the format DHHMM where D Day of Week Sun 0 Mon 1 etc HH Hour in 24 Hour Format 9 a m 09 1 p m 13 etc MM Minutes 00 to 59 4 Press 5 Turn the Programming Key back to the RUN position Operating Procedures Page B 18 Selecting 12 or 24 Hour Format By default the system displays time on all Console displays in a 12 hour format To select a 12 or 24 hour format for all Console displays complete the following steps 1 Turn the Programming Key to the PROGRAM position 2 For 12 hour format press TIME FUNCTION then 1 or 2 For 24 hour format press TIME FUNCTION then 2 3 Press 4 Turn the Programming Key back to the RUN position Setting the Day Month and Year The date on the system is set at the Telecor factory located in Toronto Canada To change the day and month on the Telecor system complete the following steps 1 Press TIME FUNCTION 2 Press 5 then 3 Enter the month and day in MMDD format For example for July 1 enter 0701 st 4 Press 5 Turn the Program Key back
22. he System generates a bell or tone ALPH on off Limited Alpha Numeric Support With this enabled all 4 digit room numbers appear on the Console display as alphanumeric text Specifically the first number in the 4 digit room number 1 through 9 will appear as letters A through I For example if an operator dials 1234 the room will appear as A234 on the Console display NITE on off Night Function By enabling this function the clock is displayed only a fraction of the time allowing users with digital clocks during non school hours to conserve their LEDs MCC 300 User s Guide Page C 1 C Appendices C 1 Error Messages If a Console function cannot be completed by the system the Console displays an error message To resolve the error 1 Press HELP to view the Error Code 2 Refer to the Error Code in the table below to find out the cause of the error 3 Press CANCEL to clear the error and the error message Error Code Error Message Explanation 1 Cannot Program Attempted to change system programming without turning the Programming Key or entering the Programming Access Code 2 No Room CON Attempted to access a non existent Room or Console 3 Out of Range Number entered is beyond the allowable range 4 Other CONS PROG Attempted to turn off another Console s Program Distribution 5 Room List Empty No Rooms have been programmed in the Selected Rooms List 6 System is Busy System is busy wi
23. he user may continue to dial any other digits or hang up the phone but the call in will remain on the MCC 300 To turn off this feature do the following 1 Press PROGRAM FUNCTION 910 then MCC 300 User s Guide Page B 7 The second way activated by default If it is deactivated you can reactivate it by 1 Press PROGRAM FUNCTION 911 then The feature is now activated on your system Forwarding Unanswered Priority Call ins If a priority call in is not answered this feature allows your console to automatically forward the call in to all connected consoles after it has gone unanswered for a preset period of time The amount of time can be from 5 seconds to 120 seconds To enable this feature perform the following steps 1 Press TIME FUNCTION 7 then The feature is now activated The display will show PROGRAMMING 120 This is the default setting of 120 seconds when the feature is first activated 2 Type the amount of delay in seconds for example 30 before an emergency call is forwarded then The emergency call in delay is now set system wide to the number entered You can check to make sure your entry has been accepted by pressing TIME FUNCTION 7 then The display will show PROGRAMMING 30 Operating Procedures Page B 8 B 2 Paging Paging allows you to broadcast announcements throughout a facility The system allows for four types of pages Single
24. high priority FIRE ExxE where xx is a two digit number used for Coded Messages to be interpreted by staff only A coded message can alert personnel of emergencies or concerns without alarming the entire institution For example E06E could be used to signal that someone requires immediate medical attention To display a clock message complete the following steps 1 Press the PROGRAM FUNCTION button 2 Press 7 xx and where xx is 01 99 see table below The message appears on the clocks and on the Console display IF xx IS FUNCTION 50 The clocks will display BELL low priority 90 The clocks will display 8888 93 The clocks will display BELL high priority 96 The clocks will display FIRE 99 The clocks will clear other messages and display the time Any other two digit number for example 06 The clocks will display ExxE for example E06E Note that the Es will flash on the clock displays If more than one message is activated by different operators the highest priority message is displayed Message priority is determined by the two digit code to activate the message with 01 being the lowest priority and 98 being the highest priority Note The above messages can also be activated from a contact switch or pushbutton Please see your authorized service technician for more information If a message is activated from a contact switch or pushbutton pressing PROGRAM FUNCTION 7 99
25. ice and automatically transmits it 1 without you pressing any buttons In instances where background noise may interfere with VOX you can easily switch to PTT mode by pressing the PUSH TO TALK button doing this would disable VOX until the next call Instructions provided in this User s Guide assume that VOX is disabled Operating Procedures Page B 2 Calling a Room 1 Enter the Room dial number The dial number appears on the display 2 Press PUSH TO TALK A tone sounds at the Console and at the Room Station 3 Lift up the handset to talk or To use the Console speaker mic press and hold PUSH TO TALK release it to listen 4 To end the call hang up the handset or press CANCEL Auto Callback When you receive a busy signal when calling a room a repeating tone is heard through the handset you can activate the Auto Callback feature to automatically receive a call back from the room you attempted to call when an audio channel is free 1 Upon hearing the busy signal press the key and then dial 66 2 Hang up the handset 3 Wait to receive a call back from the room once an audio channel is free for communications Calling Another Console Both parties must use the handsets for Console to Console communication 1 Lift up the handset 2 Press 3 Enter the Console number 4 Press PUSH TO TALK A tone sounds at the other Console and its display shows your Console numb
26. ion allows you to distribute one of eight possible Tones to all locations equipped with a speaker including Rooms corridors and outdoor areas This feature can be used for 1 instance when you want to manually signal a class change To distribute a tone to all locations 1 Press TIME FUNCTION 2 Enter the Tone number 1 8 3 Press PUSH TO TALK Note Conducting a Tone Distribution has the highest system priority For more information see System Priority Levels page C 3 It is important to return the Program Key to the RUN position after programming is complete Not only does this prevent 1 from unauthorized tampering but it also protects the Telecor System memory from accidental erasure such as what can occur during an electrical storm MCC 300 User s Guide Page B 17 B 5 System Clock Functions The following system clock functions can be accessed by a Console user Changing System Time Selecting 12 or 24 Hour Format Setting the System Day Month and Year Disabling Enabling Automatic Daylight Saving Time Correction The Telecor System has a Programming Key Switch to allow only authorized personnel access to the programmable features of the system Most of the Clock functions are protected by the programming key The Programming Key is located on the front of the Power Supply Unit PSU The Programming Key must be turned to the PROGRAM position before a user is able to change the system s programmin
27. le number 4 Press 0 followed by to exit the Console list Operating Procedures Page B 6 Preventing Calls at your Console If another Console is set up to receive your calls see Forwarding Calls from Another Console page B 5 then you can set up your Console to not receive call ins by removing it from the Console list This will prevent calls from ringing on your Console Note A Console cannot be removed from a list unless another Console has taken over its calls This ensures that all calls in the system will always be dealt with To remove your Console from the Console list 1 Press PROGRAM FUNCTION 9 then The display shows the Console list 2 Press and until your Console number appears on the display 3 Press CANCEL to remove your Console number 4 Press 0 followed by to exit the Console list Placing Emergency Calls from a Room Phone to the MC 300 An Emergency Call in can be placed to a MCC 300 Console from a Room telephone in two ways Dial 0 or Dial 91 For Dial 0 1 User picks up the Room Phone and presses 0 on the telephone keypad Press 0 The Emergency Call will be placed to the default console The user may hang up the phone but the call in will remain on the MCC 300 To Place an Emergency Call in using the 91 feature 1 User picks up the room phone and presses 91 on the telephone keypad The Emergency Call will be placed to the default console T
28. me To adjust the speaker listen volume while listening to the audio from the speaker press the up arrow to increase the volume or the down arrow to decrease the volume MCC 300 User s Guide Page A 3 Special Function Keys The MCC 300 has two special function keys the Time Function key and Program Function key The Time Function Key allows you to Change the system time Selected 12 or 24 hour format Set the year month and day Enable disable automatic daylight saving time correction Enable disable or clear schedules Distribute tones to all speakers The Program Function Key allows you to Forward console calls Customize the Selected Rooms List Monitor program distribution e g music Reset the system Intercom Channel Keys PAGE initiates a paging announcement HOLD places the current call on hold CANCEL ends most Console functions PUSH TO TALK places and answers calls and controls the direction of communication between Consoles and Rooms Program Channel Keys ALL ROOMS initiates Program Distribution e g music to all Rooms SELECTED ROOMS initiates Program Distribution to certain Rooms MIC selects the microphone as an audio source TAPE selects the cassette player as an audio source TUNER selects the radio as an audio source AUX selects the CD player as an audio source Introduction Page A 4 Help and Display Call Keys
29. n transferred from another Console it is placed in the queue where it waits to be answered 1 Press DISPLAY CALL to find the transferred call 2 Lift up the handset or Press and hold PUSH TO TALK to speak release it to listen Forwarding Calls to Another Console To have your calls forwarded to another Console you must inform the other Console operator to take your calls The other Console operator must then forward calls from your Console see below to her Console Forwarding Calls from Another Console To have calls forwarded to your Console from another Console add the Console to your Console list Each Console in this list has its calls forwarded to your Console The list also includes the proprietary Console number the number of the Console that the list is being displayed on To add a Console to the Console list 1 Press PROGRAM FUNCTION 9 then The display shows the Console list press and to scroll forward and backward through the list 2 Press the Console number to add to the list followed by 3 Use the and keys to scroll through the list to see that the Console number has been added 4 Press 0 followed by to exit the Console list To remove a Console from the Console list 1 Press PROGRAM FUNCTION 9 then The display shows the Console list 2 Press and until the Console number to be removed appears on the display 3 Press CANCEL to remove the Conso
30. nce guide is available on the next two pages to use when activating a message Fill in the table on the first page with the pre programmed messages and the table on the second page with the rooms or areas each Clock Zone consists of About Printing the Quick Guide Print the guide as landscape and preferably double sided If using Adobe Reader to read this manual the tables can be typed in on screen and then printed off
31. nsportation labour charges indemnity etc are not covered by this warranty and no responsibility for same will be assumed by us Our liability does not extend to consequential damage AUTHORIZED REPAIR STATION All participating Distributors and Dealers are authorized to accept Telecor products for return to us for repair or replacement or customers may return goods to us directly providing that return authorization has been obtained U S CUSTOMERS are required to ship any Returns or Repairs to Telecor Inc 2434 Jerauld Avenue U S customers must not Niagara Falls New York return products to Canada U S A 14305 CANADIAN and ALL OTHER CUSTOMERS are required to ship any Returns or Repairs to Telecor Inc 1114 W estport Crescent Mississauga Ontario Canada L5T 1G1 For details on Telecor s Return Policy see our Published Merchandise Return Policy For TII XL Firmware Version 6 4 E T2 OPER REV2 T2 OPER wp mm ETS 1607 Copyright 1995 2006 by Telecor Incorporated All rights reserved No part of this publication may be reproduced in any form or by any means without the prior written permission of Telecor Incorporated Telecor Inc makes no representation of warranties with respect to this manual Further Telecor reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation of Telecor to notify any persons of such revisions or ch
32. o be conducted from the Console Please read this guide carefully to ensure proper operation of the MCC 300 Console A 1 Overview of the MCC 300 Console The MCC 300 is a desktop telephone style unit that allows for two way communications to take place on the Telecor System The diagram below illustrates the main components of the MCC 300 Console Introduction Page A 2 Main Status Display Call Status Display Character Display The MCC 300 is equipped with a backlit LCD Display that makes it easy to read in low light conditions The display can even be tilted at different angles to allow for optimum viewing The Console supports a 2 line by 20 character display When the Console is not in use the Console model and number appear on the top line and the time and date appear on the second line When a call rings at the Console the display changes to show the call in type and Room number Contrast Adjustment The MCC 300 includes a control on the right side of the housing to adjust the contrast of the character display Insert an appropriate sized flathead screwdriver to turn the control Turning clockwise increases the contrast and turning counterclockwise decreases the contrast Volume Control These keys adjust both the speaker listen and handset listen volumes To adjust the handset listen volume lift up the handset and listen to the audio Press the up arrow to increase the volume or the down arrow to decrease the volu
33. on off Automatic Call in Cancellation This feature applies in situations when a classroom telephone places a call to a designated Console With this feature enabled the call in will ring at the designated Console only while the classroom telephone that is placing the call is off hook If the handset is placed back on hook the call in to the Console will automatically be cancelled DDCC on off Disable Default Console Call in This feature disables the ability to call the default Console by pressing on a telephone This will also disable the feature that causes a handset to automatically call the Console if it is off hook for more than 2 minutes DBG on off Debug Mode When this feature is enabled the System will send back debugging information to Tel Terminal which can be used to troubleshoot the System MW on off Message Waiting When enabled this feature allows Console operators to activate a Message Waiting LED in a classroom The LED flashes to silently indicate that there is a message waiting for the teacher ABML on off Automatic Bell Messaging Low Priority Enabling this feature allows the low priority BELL message to automatically display on all digital secondary clocks DCLKs whenever the System generates a bell or tone ABMH on off Automatic Bell Messaging High Priority Enabling this feature allows the high priority BELL message to automatically display on all digital secondary clocks DCLKs whenever t
34. ones without disturbing other areas of the facility It is recommended to use the handset to make the page To make a page to a temporary Page Zone list complete the following steps 1 Lift the handset 2 Enter the Zone number followed by Repeat this step for other Zones to be included in the list maximum 32 Zones To remove a Zone from the list enter its number followed by Note To scroll through the Page Zones that have been added to the list press 3 When all Zones have been added press PUSH TO TALK 4 Make the page 5 To end the page hang up the handset Operating Procedures Page B 10 Monitoring a Page Zone The system allows you to monitor a Page Zone over the Console speaker for unauthorized activity or security purposes Complete the following steps 1 Enter the Page Zone 2 Press PUSH TO TALK The selected Zones are open to monitoring 3 Press CANCEL to terminate the monitor function Note During Zone Monitoring the system cannot receive incoming calls from room stations and calls cannot be initiated to room stations Excluding Rooms from Pages Rooms can be placed in the Page Exclusion List so that they will not receive Zone Pages Time Zones and Program Distribution over the room speaker This function does not exclude Emergency Pages Intercom Calls and Remote Tones Pages 1 Press PROGRAM FUNCTION The display shows Room Numbers 2 to 4 digits or lis
35. rocedure will power off the Telecor System and then power it back on When the system is reset the following will occur All Console Displays will go blank for several seconds All calls whether in progress or waiting in the queue will be cleared All system actions such as Paging Program Distribution etc will be cancelled To reset the system 1 Press PROGRAM FUNCTION 2 Press 0 then 3 The system powers off and then back on Zone Monitoring will override Intercom Operation 1 MCC 300 User s Guide Page C 3 C 3 System Priority Levels Every system action is assigned a priority level in the Telecor Communication System The priority level determines which system action will take place first should more than one occur at the same time Outlined below is the system s priority scheme which is fixed and cannot be changed Level 14 has the highest priority and Level 1 has the lowest Fixed Priority Scheme in the Telecor Communication System 1 Program Distribution Monitoring Selec tLeOd W RoEoSmTs P RIORITY 2 Program Distribution Monitoring All Rooms 3 Program Distribution Selected Rooms List low priority 4 Program Distribution All Rooms low priority 5 Console Operation 6 Intercom Operation and Zone Monitoring1 7 Program Distribution Selected Rooms List high priority 8 Program Distribution All Rooms high priority 9 Room Paging 10 All Call or Zone Paging 11 UNUSED 12 Emergency
36. select a mic press MIC and then the Microphone number 1 5 7 The audio source is heard through the Console speaker Note To cancel an audio source press TAPE TUNER or AUX a second time To turn a microphone off press MIC then 0 8 Press PUSH TO TALK to start program distribution To monitor an audio program see page B 14 To cancel an audio program 1 For a low priority program distribution press SELECTED ROOMS and then CANCEL 2 For a high priority program distribution press SELECTED ROOMS press and then CANCEL MCC 300 User s Guide Page B 15 Monitoring an Audio Program 1 Press PROGRAM FUNCTION 8 then to monitor Program Distribution The audio source is heard through the Console speaker 2 Repeat Step 1 to turn off monitoring Customizing the Selected Rooms List 1 Press PROGRAM FUNCTION then to enter the Selected Rooms List 2 Press or to scroll forward or backward through the list The display shows Room Numbers 2 to 4 digits Program Zones 1 31 or list is empty 3 To add a Room Zone to the list enter the number followed by To remove a Room Zone from the list press CANCEL when the number appears on the display 4 Press 0 followed by to exit the Selected Rooms List Tone characteristics how the Tone sounds can be modified by your system administrator 1 Operating Procedures Page B 16 B 4 Tone Distribution Tone Distribut
37. set up by your system administrator Schedules 1 to 8 can include two types of Events 1 1 Bell Tone sounds a tone over a selected Time Zone s group of speakers set up by your administrator and 2 Nighttime Mode causes all Digital Secondary Clocks to blink only once every 5 seconds instead of staying continuously lit thereby preserving the lifetime of the clock displays Schedules 9 to 16 can also include three other types of Events 3 Clock Messaging displays a message on Advanced Digital Clocks ADC 4 MAs in a selected Clock Zone s These are also referred to as EMDs 4 Music plays a selected music source over a selected Time Zone s 5 Relay activates a device via an output point Operating Procedures Page B 24 B 7 Schedules A Schedule is used to activate system events throughout the day s such as bell tones clock messages music distribution etc The system has 16 Schedules that can be enabled Multiple 1 Schedules can operate simultaneously Having different Schedules provides flexibility of using one Schedule for a regular day and others for special days For instance in a school setting you might use one Schedule for a regular school day and another one for a shorter school day Enabling Disabling Schedules Turn the Program Key to the PROGRAM position or enter the Programming Access Code 1 Press TIME FUNCTION 2 Press 5 9 then The display shows the Schedules that are currently enable
38. t is empty 2 To scroll down the list of Rooms press To scroll up the list of Rooms press 3 To add a Room to the list enter the Room Number followed by To remove a Room from the list press CANCEL when the Room Number appears on the display 4 To save the new list press PROGRAM FUNCTION 20 5 To exit programming mode enter 0 The system features an option to have the Page Exclusion List cleared at midnight To enable this press PROGRAM FUNCTION 21 MCC 300 User s Guide Page B 11 B 3 Program Distribution Program Distribution refers to when an audio program is broadcast to a particular location An audio program may originate from a radio CD or cassette player or microphone It can be distributed to Rooms Zones or both There are two types of program distribution low priority and high priority Basically a higher priority program distribution is less likely to be interrupted by another system action See System Priority Levels page C 3 for further details and a list of system priorities Distributing an Audio Program to All Locations This procedure distributes an audio program to every location that is equipped with a speaker including Rooms corridors and outdoor areas To distribute audio to all speakers complete the following steps 1 Press ALL ROOMS The display shows P 2 For high priority program distribution press For low priority do not press anything and proc
39. th a higher priority call 7 Can t CLR Calls Attempted to remove a Console number from the Console List without having another operator take over this Console 8 Busy Override Currently on a low priority call while a higher priority call is calling your Console Press PUSH TO TALK to override the low priority call 9 For Another CON Attempted to answer another Console s call that is coming from another Console 10 Must Use HNDSET Must use handset to call Ring Only phones or to answer a call from an outside line 11 Call Not ALLOWD Console cannot call an OPX port e g RGD I TILA or OPX D lines 12 Used Change Attempted to program an output point with a Room number that is already used for another output point Either press CANCEL then to enter a different Room number OR just press to assign this Room number to the output point The other output point s Room number will be overwritten as 13 Already Used Programming error This number has already been used in programming and cannot be overwritten 14 FUNCN Not AVAL This feature is not available on the system 15 Room Phone Busy Console has called a telephone that is either busy or off hook Press DISPLAY CALL to activate Call Waiting Call Back indication Appendices Page C 2 C 2 Resetting the System Resetting the system may be required for diagnostic purposes or if instructed to do so by Telecor technical support Performing this p
40. udio source press TAPE TUNER or AUX a second time To turn a microphone off press MIC then 0 5 Press PUSH TO TALK to start program distribution The program is distributed To monitor an audio program see page B 14 To cancel a program distribution 1 For a low priority program distribution press SELECTED ROOMS and then CANCEL 2 For a high priority program distribution press SELECTED ROOMS press and then CANCEL Program Zones are set up by your system administrator These may or may not be the same as Page Zones or Time 1 Zones MCC 300 User s Guide Page B 13 Distributing an Audio Program to Program Zones A building can be separated into 31 Program Zones A program can be distributed to one or 1 several of these Zones without disturbing other areas of the facility To distribute audio to a temporary Program Zone list complete the following steps 1 Press SELECTED ROOMS The display shows P 2 Enter the Program Zone number followed by Repeat this step for other Program Zones to be included in the list maximum 31 Zones To remove a Zone from the list enters its number followed by Note To scroll through the Program Zones that have been added to the list press 3 For high priority program distribution press For low priority do not press anything and proceed to the next step 4 Select an audio source TAPE TUNER or AUX To select a mic press MIC and then
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