RCSD Web Access Troubleshooting Information
Contents
1. Regina RCSD Web Access Troubleshooting Information Supported operating systems and internet browsers Catholic Schools The Web Access Service may work on other broswers but the following operating systems and browsers are supported ee ee histo Windows 7 on x86 32 bit and x64 64 bit Windows Vista on x64 Windows Vista SP2 on x86 Vista SP1 with KB952876 or later on x86 Windows XP on x64 Windows XP SP2 or later on x86 Apple Mac OS 10 5 Mac OS 10 6 x 32 and 64 bit Internet Explorer 8 x Firefox 3 x Internet Explorer 7 x 8 x Firefox 3 x Microsoft Internet Explorer 7 x 8 x Firefox 2 0 or later Internet Explorer 7 x and 8 x Firefox 3 x Microsoft Internet Explorer 6 x 8 x Firefox 2 0 or later Safari 2 x Firefox 3 x Safari 4 x Firefox 3 x Java Requirements Java may be required for the Web Access Service to work The latest version of Java is available for download at www java com The Web Access Service automatically logged me out You will be logged out automatically of the Web Access Service after 15 minutes of idle connection You can continue to work on files you accessed but you will need to log back into the site when you want to save you file back to the server Internet Security Settings Security settings can vary per machine If you are having troubles accessing the Web Access Service add https access rcsd ca to your trusted sites For Int2. ernet Explorer Tools Options Security Tab Trusted Sites Zone Click Sites add https access rcsd ca to the Websites List For FireFox Tools Options Privacy Tab Click Cookies Exceptions Allow https access rcsd ca
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