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General Troubleshooting - New Directions Aromatics

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1. General Troubleshooting for EcoSoya Wax If you experience a problem with your candle try the following steps to isolate the cause Whatever the issue may be it s important that you test for only one variable at a time This enables you to isolate the cause of your problem Variables include but are not limited to the container wax dye fragrance wick pour temperature and even environmental conditions such as cooling temperature e First make a candle in the container with only the wick no dye or fragrance If it looks good then the wax is performing normally e Then one at a time change a variable Try adding the dye without fragrance to the container wax and wick If it looks good and burns well the dye is compatible with the wax e Try adding the fragrance without dye to the container wax and wick If it looks good and burns well the fragrance is compatible with the wax e Try the dye and fragrance together with the container wax and wick If it looks good and burns well the dye fragrance combination is compatible with the wax e f you are experiencing burn problems try a different type or size of wick e Other variables to try are different pouring and cooling temperatures and even different containers Be sure all equipment and materials are contaminant free This can be a lot of work but you will find the cause of your problem Be sure to record all your testing and results When you do find the cause substitute a differ
2. ent type or manufacturer of that component until you achieve your desired results

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