Tips & Troubleshooting for “View Your Account” Enable Cookies On
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1. Waterloo Fi iC Library A place to grow Tips amp Troubleshooting for View Your Account Enable Cookies On the Internet Explorer 5 or 6 menu bar at the top of your screen select Tools gt Internet Options Click on the Privacy tab You can either use the slider to select medium or medium low privacy click the advanced button and override automatic cookie handling or click the edit button and add the database addresses URLs to override the settings for individual sites Turn Off the Content Advisor On the Internet Explorer 5 or 6 menu bar at the top of your screen select Tools gt Internet Options Click on the Content tab look at Content Advisor section The button should read ENABLE if the service 1s turned OFF Clear your Internet Explorer cache storage space of cookies and temporary Internet files On the Internet Explorer 5 or 6 menu bar at the top of your screen select Tools gt Internet Options and window should open to the General tab In the Temporary Internet Files section click the Delete Files button This will delete all the files that are currently stored in your cache Also click Delete Cookies ADDITIONAL TIP You can adjust your Internet Explorer 6 settings to automatically clear the cache whenever you close Internet Explorer 6 Go to the Tools menu and click Internet Options Click the Advanced tab In the Settings box scroll down to the section labeled S2. ecurity and click to check the box next to the Empty Temporary Internet Files folder when browser is closed option Click OK to finish Close your browser open it again and try to access your account If you continue to have problems please contact our systems department at 519 886 1310 ext 141
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