Troubleshooting: TELUS
Contents
1. selected as a safe sender MARIGOLD LIGRARY SYSTEM Marigold Library System 710 2nd Street Strathmore Alberta T1P 1K4 403 934 5334 www marigold ab ca2. Automated Email Your library offers notification through automated email These notifications may include e Items coming due e Items overdue e Holds ready for pick up e Membership expiration coming soon Please contact your library if you wish to register or un register for email notification SPAM Email SPAM also known as Junk Mail is an identical message sent to numerous recipients at one time and is usually illegitimate advertising Unfortunately any mass sent email appears the same to email SPAM filters as such you may not receive a legitimate message if your email provider has marked it as SPAM SPAM Filters Most email providers have automatic SPAM filters in place to pre filter messages before they appear in your Inbox Your Inbox will also provide further filter options to allow you to label specific types of messages or senders as SPAM You should be able to designate specific senders as acceptable View your email provider s Help section for instructions Automated Library notifications will appear from the sender notification tracpac ab ca Troubleshooting TELUS If you have a TELUS email account and have not been receiving your library email notifications first contact your library to ensure that they have your current email address If the email address is current and correct you can update your TELUS SPAM Control Settings by Log in to your TELUS Home Services account 2 Under the Produ
3. cts amp Services section click View details modify to the right of the TELUS High Speed section or TELUS Dial Up section From the E mail boxes section click Update Spam Control for the email address you wish to set notification tracpac ab ca 4 Choose the best option a Automatically delete all spam before delivery b Mark suspected spam and deliver to this mailbox c Do not filter email 5 Click Update If you still encounter problems receiving your library email notifications you may contact TELUS and ask them to ensure that notification tracpac ab ca is selected as a safe sender Troubleshooting SHAW If you have a SHAW email account and have not been receiving your library email notifications first contact your library to ensure that they have your current email address If the email address is current and correct you can adjust your Spam Mail Options by 1 Log in to your webmail account at http wm shaw ca 2 Click Preferences on the top right side of the page 3 Select Spam from the left side of the page 4 Choose your preferred settings here and then click Save above Choices for Spam Mail Options are e Label messgae as SPAM and keep in Inbox e Discard message immediately will not appear in trash e Label message as SPAM and send to Junk If you still encounter problems receiving your library email notifications you may contact SHAW and ask them to ensure that notification tracpac ab ca is
Download Pdf Manuals
Related Search