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1. Feature KX TGA402C KX TGA401C KX TGA750C Handset Supplied handset Not sold separately Optional Display size 1 4 inches 1 8 inches 2 1 inches Button size Extra large Extra large Large Display mode e Phonebook group settings e e Message alert e e Alarm e e Night mode e e Voice Mail settings e e 1 This feature allows you to select how the display shows multiple items at a time 1 item at a time in large characters e KS ps TG401xC e book Page 6 Thursday January 14 2010 1 29 PM Important Information tA f For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection Use only the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnor
2. If gt is displayed not all of the information is shown To see the remaining information press gt To return to the previous screen press 4 3 Tocall back press w To exit press OFF Note f the entry has already been viewed or answered V is displayed even if it was viewed or answered using another handset e 22 m e dl en Do S TG401xC e book Page 23 Thursday January 14 2010 1 29 PM A Call Display Service 2 v a Select the desired entry Editing a caller s phone OK number before calling back 3 vy Erase all OK You can edit a phone number in the 4 v a ves OK OFF caller list by adding the long distance code 1 or removing its area code 1 cID Storing caller information to the phonebook 2 v 4 Select the desired entry e If is displayed not all of the 1 lt CID information is shown To see the 2 vy A Select the desired entry remaining information press MENU To return to the previous screen 3 v a Edit amp Save OK press 4 To edit the number press 3 MENU gt v a Edit amp MENU repeatedly until the Save OK phone number is shown in the 4 Press MENU repeatedly until the desired format phone number is shown in the 4 MUTE desired format 5 Continue from step 3 Editing D 1 Area code Local phone entries pag
3. 16 e m ee A TG401xC e book Page 17 Thursday January 14 2010 1 29 PM A Shared Phonebook d e a IJ Key Character Shared phonebook 6 MN O6 The shared phonebook allows you to UEM make calls without having to dial 7 PQRS 7 manually Any handset registered to the p qa r s7 base unit can use the shared 8 T U V 8 phonebook You can add 50 names and t u v 8 phone numbers to the shared 9 WX YZ 9 phonebook Important DELE Gp 5 Only 1 person can access the shared 0 Space 0 phonebook at a time To enter another character that is located on the same dial key first Adding entries press gt to move the cursor to the next space 1 0 MENU 2 v a Add new entry gt Correcting a mistake OK Press 4 or gt to move the cursor to 3 Enter the party s name 16 the character or number you want to characters max OK erase then press CLEAR Enter the appropriate character or number Press and hold CLEAR to erase all characters or numbers 4 Enter the party s phone number 24 digits max OK 2 times To add other entries repeat from step 3 7 5 OFF Finding and calling a phonebook entry Character table for entering names While entering characters you can Scrolling through all entries switch between uppercase and 1 rmn lowercase by pressing A gt a 2 v a Select the desir
4. A 3 5 second pause is inserted each time PAUSE is pressed Repeat as needed to create longer pauses p Answering calls When a call is being received the ringer indicator flashes rapidly 1 Liftthe handset and press w or 4 when the unit rings 1 gt REDIAL You can also answer the call by 2 vy A Select the desired phone pressing any dial key from 0 to number 9 or Any key 3 N answer feature 2 When you finish talking press OFF or place the handset on the base unit or charger 14 e EA WD S TG401xC e book Page 15 Thursday January 14 2010 1 29 PM A Making Answering Calls E Auto talk You can answer calls simply by lifting the Useful features during handset off the base unit or charger You a call do not need to press w To turn this feature on see page 19 Hold Adjusting the handset ringer volume This feature allows you to put an outside Press 4 or v repeatedly to selectthe call on hold desired volume wie Baridsetis 1 Press MENU during an outside ringing for an incoming call call Note You can also program the handset 2 Ya Bo1a OK ringer volume beforehand page 19 9 To release hold press w Another handset user can take Temporary handset ringer off the call by pressing w While the handset is ringing for a call Note you can turn the ringer off temporarily by e Ifa call is kept
5. Adjust the receiver or speaker volume while talking 4 CID Call Display View the caller Se list gt REDIAL View the redial list jr Base unit A A p ee ae OOG GGG LOCATOR Charge contacts a 1 am a Belt clip Q Charge indicator Ringer indicator E To attach E To remove O Speaker CZ Phonebook CLEAR O N TALK lt SP PHONE Speakerphone Q Dial keypad TONE Receiver Q Display O MENU OK MUTE PAUSE OFF p FLASH CALL WAIT B Microphone D Charge contacts E t 48 A TG401xC e book Page 12 Thursday January 14 2010 1 29 PM A P Ws i Getting Started Ds 6 OK OFF Display Note How to change from French back to Handset display items English Item Meaning H dei Yl A R gi initial Y Within base unit range BA ioni ORTAN EM When flashing Tas T Handset is searching TIa affichage OK for the base unit v a Changer langue page 29 OK ECO Eco mode is on TMa English OK P Privacy mode is on EFS page 16 Dialing mode 1 Handset number If you cannot make calls change this setting according to your telephone line zu Battery level service The default setting is Tone In use Someone is using the To
6. This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press E11 2 v 4 Select the desired entry 3 Press OK to dial the number Note When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after 18 4 6 A TG401xC e book Page 19 Thursday January 14 2010 1 29 PM A Programming ep M Programmable settings You can customize the unit by programming the following features using the handset Programming by scrolling through the display menus 1 MENU 2 Press v or 1 to select the desired main menu OK 3 Press v or a to select the desired item in sub menu 1 OK n some cases you may need to select from sub menu 2 OK 4 Press v or a to select the desired setting OK This step may vary depending on the feature being programmed To exit the operation press OFF Note n the following table lt gt indicates the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list 22 Intercom 25 Ph book settings Add new entry 17 Ph book phonebook I
7. and address of dealer PE c Attach your purchase receipt here i Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd 4011C Printed in China TG Panasonic System Networks Co Ltd 2010 PNQX2381ZA CC0110SHO A 4
8. handset base unit and charger with a softand dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level TT High uj Medium NH Low or Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous 13 hours max use Not in use 6 days max standby 1 If Eco mode is on Note Actual battery performance depends on usage and ambient environment Even after the handset is fully charged the handset can be left on the base unit or charger without any ill effect on the batteries The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours S Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit When this feature is activated ECO is displayed Eco mode is turned off when the clarity booster is activated page 16 m e IZ E e S TG401xC e book Page 11 Thursday January 14 2010 1 29 PM Getting Started T Navigator key a Y 4 or gt Scroll through Controls various lists and items 4 VOL Volume a or v
9. have been cancelled Re register the handset page 21 27 4 6 Sp M S TG401xC e book Page 28 Thursday January 14 2010 1 29 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The handset does not turn on even after installing charged batteries Place the handset on the base unit or charger to turn on the handset The unit does not work Make sure the batteries are installed correctly page 9 Fully charge the batteries page 9 Check the connections page 9 Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset has not been registered to the base unit Register the handset page 21 cannot hear a dial tone The base unit s AC adaptor or telephone line cord is not connected Check the connections Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone com
10. the conference press MENU y a Conference gt OK Answering a transferred call Press w to answer the page 25 ee m 2 D a e TG401xC e book Page 26 Thursday January 14 2010 1 29 PM A Useful Information SSS Wall mounting Note Make sure that the wall is strong enough to support the weight of the unit Base unit Drive the screws not supplied into the wall 30 mm 13 45 inches Wd g EU Screws Charger Drive the screws not supplied into the wall 25 4 mm 1 inch Screws i 120 V AC 60 Hz 26 SZ j j eS TG401xC e book Page 27 Thursday January 14 2010 1 29 PM Useful Information Error messages If the unit detects a problem one of the following messages is shown on the display Display message Cause solution Busy The called unit is in use Other units are in use and the system is busy Try again later The handset you are using is too far from the base unit Move closer and try again There is no handset registered to the base unit matching the handset number you entered No link to base The handset has lost communication with the Reconnect main base unit Move closer to the base unit and try base AC adaptor again Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset s registration may
11. your purchase price The decision to repair replace or refund will be made by Panasonic Canada Inc Telephone Accessory Product One 1 year This warranty is given only to the original purchaser or the person for whom it was purchased as a gift of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada which product was not sold as is and which product was delivered to you in new condition in the original packaging IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONS This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by Panasonic Canada Inc or failures which result from accidents misuse abuse neglect mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or da
12. 15 Shared Phonebook Shared phonebook 17 Programming Programmable settings 19 Registering a unit 21 Call Display Service Using Call Display service 22 Caller list llle 22 Voice Mail Service Voice Mail service 24 Intercom Locator Intercom witch eee ie alge 25 Handset locator 25 Transferring calls conference calls 25 Useful Information Industry Canada Notices and other information 000 32 Warranty aaua anaana aaea 33 Index Indek e Reese 34 Wall mounting 26 Error messages 27 Troubleshooting 28 2 S TG401xC e book Page 3 Thursday January 14 2010 1 29 PM A MZ Introduction Model composition Base unit Handset Series Model No Part No Part No Quantity KX TG4011 KX TG4011 KX TG4011 KX TGA402 1 series KX TG4012 KX TG4011 KX TGA402 2 KX TG4013 KX TG4011 KX TGA402 3 KX TG4014 KX TG4011 KX TGA402 4 1 Feature differences Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 5 The suffix C in the following model numbers will be omitted in these instructions KX TG4011C KX TG4012C KX TG4013C KX TG4014C ees ee SZ e eS TG401xC e book Page 4 Thursday January 14 2010 1 29 PM Introduction SSS SS SSS ST Ac
13. AR is a U S registered mark D ENERGY STAR Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants Compatible with Hearing Aid T Coil TIA 1083 Specifications E Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 W Frequency range 1 92 GHz to 1 93 GHz W RF transmission power 115 mW max W Power source 120 V AC 60 Hz W Power consumption Base unit Standby Approx 1 0 W Maximum Approx 4 0 W Charger Standby Approx 0 1 W Maximum Approx 2 6 W W Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry Note Design and specifications are subject to change without notice The illustrations in these instructions may vary slightly from the actual product WW E E S TG401xC e book Page 9 Thursday January 14 2010 1 29 PM E P Getting Started Setting up Connections Use only the supplied Panasonic AC adaptor PQLV219 Base unit Press plug firmly ek EN I To single line oN telephone jack c B RJ11C DSL ADSL filter 120 V AC 60 Hz e b DSL ADSL filter not supplied is required if you have DSL ADSL service Charger Ur 120 V AC 60 Hz 1 Battery installation USE ONLY Ni MH batterie
14. Caller information is displayed late Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later Move closer to the base unit cannot dial the phone number edited in the caller list The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 23 The 2nd caller s information is not displayed during an outside call Visual Call Waiting feature does not function n order to use Call Display Call Waiting or Visual Call Waiting you must first contact your service provider telephone company and subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Call Display and Visual Call Waiting services 30 A TG401xC e book Page 31 Thursday January 14 2010 1 29 PM A ep M Useful Information Liquid damage Problem Cause solution Liquid or other form of Disconnect the AC adaptor and telephone line moisture has entered the cord from the base unit Remove the batteries handset base unit from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batter
15. alfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN of this unit found on the bottom of the unit NOTICE Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interfe
16. all to the oldest f the unit cannot receive caller information the following is displayed Unavailable Name amp No The caller dials from an area which does not provide a Call Display service Private caller The caller requests not to send caller information Long distance The caller makes a long distance call f the unit is connected to a PBX System caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call The display shows Missed call This lets you know if you should view the caller list to see who called while you were away Note Even when there are unviewed missed calls Missed call disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing OFF Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list H Ho Caller list Important Only 1 person can access the caller list at a time Make sure the unit s date and time setting is correct page 12 Viewing the caller list and calling back 1 CID 2 Press v to search from the most recent call or A to search from the oldest call
17. are when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Attention A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery Co Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do n
18. cessory information Supplied accessories No Accessory item Quantity sd Part number KX TG4011 KX TG4012 KX TG4013 KX TG4014 D AC adaptor 1 2 3 4 PQLV219 Telephone line 1 1 1 1 cord Rechargeable 2 4 6 8 batteries HHR 55AAABU or N4DHYYY00004 Handset cover 1 2 3 4 5 Belt clip 1 2 3 4 6 Charger 1 2 3 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset Oy re Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Order number Rechargeable HHR 4DPA or HHR 4MRA batteries Battery type Nickel metal hydride Ni MH 2x AAA R03 size for each handset 1 Replacement batteries may have a different capacity from that of the supplied batteries A ee AW QS T S TG401xC e book Page 5 Thursday January 14 2010 1 29 PM Introduction Expanding your phone system Handset feature overview You can expand your phone system by registering optional handsets 6 max toa single base unit Optional handsets may be a different colour from that of the supplied handsets You cannot purchase the supplied handset KX TGA402C separately There are some specific differences between the supplied and optional handsets as described in the following table
19. correct after a power failure In this case set the date and time again ees ee d S TG401xC e book Page 14 Thursday January 14 2010 1 29 PM Making Answering Calls SS Se Making calls 1 Liftthe handset and dial the phone number To correct a digit press CLEAR 2 Press 4 3 When you finish talking press OFF or place the handset on the base unit or charger Using the speakerphone 1 Dial the phone number and press 4 Speak alternately with the other party 2 When you finish talking press OFF Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press M Adjusting the receiver or speaker volume Press a or v repeatedly while talking Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max Erasing a number in the redial list 1 REDIAL 2 v 4 Select the desired phone number CLEAR 3 vyL Yes OK 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 PAUSE 2 Dialthe phone number w Note
20. e 18 number Example 1 555 321 5555 Local phone number Example 321 5555 3 Area code Local phone number Example 555 321 5555 5 N Note The number edited in step 4 will not be saved in the caller list Erasing selected caller information 1 CID 2 v 4 Select the desired entry 3 CLEAR vli ves gt OK OFF Erasing all caller information 1 cID 23 4 6 Wm TG401xC e book Page 24 Thursday January 14 2010 1 29 PM Voice Mail Service DERILUERUEDI EE SSS SS SS Voice Mail service Voice Mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s Voice Mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your service provider telephone company for details of this service 24 4 6 P E y Al S TG401xC e book Page 25 Thursday January 14 2010 1 29 PM Intercom Locator Intercom Intercom calls can be made between handsets Note f you receive an outside call while talking on the intercom you hear 2 tones To answer the call with the handset press OFF then press M When paging a handset the paged handset be
21. ed entry Key Character 3 N 1 Space amp xau om zo HE ou Searching by first character 2 A B C2 1 0 a b c 2 2 Press the dial key 0 9 which 3 D E F 3 contains the character you are def 3 searching for page 17 Press the same dial key 4 RUE i repeatedly to display the first g h i 4 entry corresponding to each 5 J KL 5 character located on that dial key j k 5 17 je WS e TG401xC e book Page 18 Thursday January 14 2010 1 29 PM A Shared Phonebook f there is no entry corresponding the number and PIN as necessary to the character you selected the page 14 next entry is displayed f you have rotary pulse service you 3 v 1 Scroll through the need to press X TONE before phonebook if necessary pressing QA in step 1 to change the 4 dialing mode temporarily to tone When adding entries to the phonebook we recommend adding Editing entries X TONE to the beginning of 1 Find the desired entry page 17 phone numbers you wish to chain dial MENU page 17 2 v a Edit OK 3 Edit the name if necessary 16 characters max page 17 OK 4 Edit the phone number if necessary 24 digits max gt OK 5 v a Save OK gt OFF Erasing entries 1 Find the desired entry page 17 2 CLEAR 3 v a Yes OK OFF Chain dial
22. eps for 1 minute Making an intercom call 1 MENU 2 v a Intercom OK 3 Select the handset you want to page by pressing the desired handset number 1 6 To stop paging press OFF 4 When you finish talking press OFF Answering an intercom call 1 Press w to answer the page 2 When you finish talking press OFF RLAA Handset locator You can locate a misplaced handset by paging it 1 Baseunit LOCATOR All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press OFF Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MENU 2 vy Ail Intercom OK 3 Selectthe handset you wantto page by pressing the desired handset number 1 6 4 Wait for the paged party to answer f the paged party does not answer press w to return to the outside call 5 To complete the transfer Press OFF The outside call is being routed to the destination unit To establish a conference call Press MENU v 1 Conference gt OK To leave the conference press OFF The other 2 parties can continue the conversation To put the outside call on hold press MENU v a Hold OK To resume
23. f 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location Never install telephone wiring during an electrical storm Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible This product is unable to make calls when thehandset batteries need recharging or have failed there is a power failure e dl TG401xC e book Page 7 Thursday January 14 2010 1 29 PM Important Information Battery We recommend using the batteries noted on page 4 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte is toxic and may be harmful if swallowed Exercise c
24. he product unused for a long period of time unplug the product from the power outlet The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder wu Al Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product ENERGY STAR As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY ST
25. ies and charge fully before use If the unit does not work properly contact an authorized service centre Caution To avoid permanent damage do not use a microwave oven to speed up the drying process 31 A P dl c S iz TG401xC e book Page 32 Thursday January 14 2010 1 29 PM Useful Information Industry Canada Notices and other information NOTICE This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment And the term IC signifies that Industry Canada radio technical specifications were met Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment m
26. mage that is attributable to acts of God Rechargeable batteries are warranted for ninety 90 days from date of original purchase THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY As examples this warranty excludes damages for lost time travel to and from the Authorized Servicer loss of or damage to media or images data or other memory or recorded content This list of items is not exhaustive but for illustration only In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties so the above limitations and exclusions may not be applicable This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory CONTACT INFORMATION For product information and operation assistance please contact Our Customer Care Centre Telephone 1 800 561 5505 Fax 905 238 2360 Email link Support contact us email on www panasonic ca For defective product exchange within the warranty period please contact the original dealer or our Customer Care Ce
27. mal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorized service centre Unplug from power outlets and never touch the inside of the product if its casing has been broken open Never touch the plug with wet hands Danger of electric shock exists Installation To preventthe risk of fire or electrical shock do not expose the product to rain or any type of moisture Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range o
28. ne For tone dial service line Pulse For rotary pulse dial service 1 MENU NENNEN 2 vY 1 Initial setting Initial settings OK 3 v a Set tel line gt Symbol meaning OK Example v A o 4 vy set dial mode gt Press v or a to select the words in OK quotations 5 v A Select the desired setting 6 OK OFF Display language You can select either English or Date and time Fran ais as the display language The default setting is English 1 MENU 1 MENU 2 iu Date and time gt 2 vyL Initial setting ied ae Mane 3 Enter the current month date and year by selecting 2 digits for each 3 Yl Display settings Example July 15 2010 0k 0 7 115 1 0 4 v a Change language 4 Enter the current hour and minute OK 5 v a Select the desired setting 12 hour clock format by selecting 2 digits for each m e is e WS TG401xC e book Page 13 Thursday January 14 2010 1 29 PM wu e i Getting Started T Example 9 30 0 9 3 0 5 Press X to select AM or PM 6 OK OFF Note When English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used To correct a digit press 4 gt v or 4 to move the cursor to the digit then make the correction The date and time may be in
29. nitial setting Ringer settings Ringer volume lt Level 6 gt Ringer tone 45 oa lt Tone 1 gt Display Change language 12 settings lt English gt Contrast lt Level 3 gt Set tel line Set dial mode 12 Tone Set flash time 15 700 ms Privacy mode 16 off Registration HS registration 21 HS handset Deregistration 21 Key tone On Auto talk Off 15 Date and time 12 Customer support 19 e 9 6 e TG401xC e book Page 20 Thursday January 14 2010 1 29 PM A Programming ep M 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 When the ringer volume is turned off Ringer off is displayed and the handset does not ring for outside calls However even when the ringer volume is set to off the handset still rings for intercom calls and paging page 25 3 If you subscribe to a distinctive ring service selecta tone tone 1 to 5 If you select a melody you cannot distinguish lines by their ringers 4 f you select one of the melody ringer tones the ringer tone continues to play for Several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 The flash time depends on your telephone exchange or host PBX C
30. ntre 33 A i S TG401xC e book Page 34 Thursday January 14 2010 1 29 PM A dil Index A S SP PHONE Speakerphone 14 Index T Temporary tone dialing 16 Transferring calls 25 4 way conference 16 Troubleshooting 28 A Additional handset 21 V Visual Call Waiting 16 Answering calls 14 Voice Mail 24 Auto talk 15 Volume B Battery 9 10 Receiver 14 Belt clip 11 Ringer Handset 15 Booster Clarity booster 16 Speaker 14 C Call Display service 22 W Wall mounting 26 Caller list 22 Caller list edit 23 Call share 16 Call waiting 16 Chain dial 18 CID Call Display 22 Conference calls 25 Customer support 19 D Date and time 12 Dialing mode 12 Display Contrast 19 Language 12 E Eco mode 10 Error messages 27 F Flash 15 19 H Handset Deregistration 21 Locator 25 Registration 21 Hold 15 Intercom 25 K Key tone 19 M Making calls 14 Missed calls 22 Mute 15 P Pause 14 Phonebook 17 Power failure 10 Privacy mode 16 R Redialing 14 Ringer tone 19 Rotary pulse service 16 34 ees ee S TG401xC e book Page 35 Thursday January 14 2010 1 29 PM Notes d 35 S TG401xC e book Page 36 Thursday January 14 2010 1 29 PM A For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name
31. ompany for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press X TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary Call share This feature allows you to join an existing outside call Important When the privacy mode is on you cannot join the conversation Turn it off To join the conversation press w when the other handset is on an outside call Note A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference Privacy mode When the privacy mode is On the unit prevents other users from joining your conversations with outside callers To allow other users to join your conversations call share leave this feature off The default setting is O 1 MENU gt v a Initial setting OK 2 v a Privacy mode gt OK 3 v y A Select on or o 4 Ok OFF When this feature is turned on P is displayed during an outside call
32. on hold for more than 9 pressing OFF minutes the call rings at your unit again After 1 additional minute on hold the call is disconnected f another phone is connected to the same line page 10 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press MUTE during conversation 2 Toreturn to the conversation press MUTE again Flash FLASH allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the flash time see page 19 15 m e Sp M S TG401xC e book Page 16 Thursday January 14 2010 1 29 PM Making Answering Calls For Call Waiting or Visual Call Waiting service users To use Call Waiting you must first subscribe to Call Waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a Call Waiting tone If you subscribe to both Call Display and Visual Call Waiting services the 2nd caller s information is displayed after you hear the Call Waiting tone on the handset 1 Press CALL WAIT to answer the 2nd call 2 To switch between calls press CALL WAIT Note Please contact your service provider telephone c
33. ontact your PBX supplier if necessary 7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Call Display service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 9 The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer 20 y Al S TG401xC e book Page 21 Thursday January 14 2010 1 29 PM Programming H Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important See page 5 for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MENU 2 v a Initial setting gt OK 3 v a Registration gt OK 4 vy A HS registration gt OK 5 Base unit Press and hold LOCATOR for about 5 seconds No registration tone f all registered handsets start ringing press the same button to stop Then repeat this step The next step must be completed within 90 seconds 6 Handset Press OK then wait until a long beep so
34. ot dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS N For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit ata convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions Ifthe reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product WW TG401xC e book Page 8 Thursday January 14 2010 1 29PM Important Information When you leave t
35. pany Programmable settings Problem Cause solution The display is in a language cannot read Change the display language page 12 cannot register a handset to a base unit The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 21 Battery recharge Problem Cause solution The handset beeps and or fm flashes Battery charge is low Fully charge the batteries page 9 28 e Wm TG401xC e book Page 29 Thursday January 14 2010 1 29 PM Useful Information Problem Cause solution fully charged the Clean the battery ends and the charge batteries but am still contacts with a dry cloth and charge again flashes or the operating t is time to replace the batteries page 9 time seems to be shorter Making answering calls intercom Problem Cause solution Y is flashing The handset is too far from the base unit Move closer The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit The handset is not registered to the base unit Register it page 21 Noise is heard sound cuts You are using the handset or base unit in an area in and out with high electrical interference Re position the base unit and use the handset away from sources of interference Move closer
36. rence the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference RF Exposure Warning This product complies with IC radiation exposure limits set forth for an uncontrolled environment To comply with IC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between product and all person s body excluding extremities of hands wrist and feet This product may not be collocated or operated in conjunction with any other antenna or transmitter The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided 32 SZ eS TG401xC e book Page 33 Thursday January 14 2010 1 29 PM Useful Information Warranty Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario LAW 2T3 PANASONIC PRODUCT LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to at its option either a repair your product with new or refurbished parts b replace it with a new or a refurbished equivalent value product or c refund
37. s AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries Confirm correct polarities CD Battery charge Charge for about 7 hours When the batteries are fully charged the charge indicator goes off and Fully charged is displayed Confirm Charging is displayed Charge indicator A TG401xC e book Page 10 Thursday January 14 2010 1 29 PM e Getting Started SE 0284 Note when setting up Note for connections The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause itto become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Note for battery installation Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 T Wipe the battery ends CD with a dry cloth Avoid touching the battery ends Q or the unit contacts Note for battery charge It is normal for the handset to feel warm during charging Clean the charge contacts of the
38. to the base unit f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring The ringer volume is turned off Adjust the ringer volume page 19 cannot make a call The dialing mode may be set incorrectly Change the setting page 12 The handset is too far from the base unit Move closer and try again cannot make long Make sure that you have long distance service distance calls 29 d A TG401xC e book Page 30 Thursday January 14 2010 1 29 PM Useful Information e Call Display Problem Cause solution Caller information is not displayed You must subscribe to Call Display service Contact your service provider telephone company for details f your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack plug the unit directly into the wall jack f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The name display service may not be available in some areas Contact your service provider telephone company for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again
39. unds Note While registering Base in registering mode is displayed on all registered handsets When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 MENU 2 vy il rnitial setting gt OK 3 v a Registration gt OK 4 vy A Deregistration gt OK 5 3 3 5 OK 6 Select the handset s you want to cancel by pressing the desired handset number 1 6 OK The selected handset number s flashes To undo a selection press the handset number again The number stops flashing T v a ves OK 8 OFF m 21 ee e TG401xC e book Page 22 Thursday January 14 2010 1 29 PM Call Display Service P um cc Using Call Display service Important This unitis Call Display compatible To use Call Display features you must subscribe to a Call Display service Contact your service provider telephone company for details Call Display features When an outside call is being received the caller s name and phone number are displayed Caller information for the last 50 callers is logged in the caller list from the most recent c
40. vA ANS TG401xC e book Page 1 Thursday January 14 2010 1 29PM Panasonic Operating Instructions Expandable Digital Cordless Phone Model No KX TG4011C KX TG4012C KX TG4013C KX TG4014C Model shown is KX TG4011 Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Call Display You must subscribe to the appropriate service offered by your service provider telephone company For assistance please call 1 800 561 5505 or visit us at www panasonic ca gt 4je d S TG401xC e book Page 2 Thursday January 14 2010 1 29 PM Table of Contents Introduction Model composition 3 Accessory information 4 Important Information For your safety 6 Important safety instructions 7 For best performance 7 Other information 8 Specifications 8 Getting Started Setting up 2 2005 9 Note when setting up 10 Intelligent eco mode 10 Controls sl n 11 Belt clip i2i 24004 258i eee eta te 11 Display uen a a re 12 Initial settings 12 Making Answering Calls Making calls 14 Answering calls 14 Useful features during acall

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