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Serenity TPE Backup User's Guide

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1. A backup job report email contains the following information Backup Time The time when the backup job ran The overall status of the backup job Normally you Should see Backup finished successfully in this Serenity Backup 71 Serenity TPE Backup User s Guide field If you happen to get something else please consult the attached full report for more information Jb Serenity Backup Software Total number and size of backup files added to your backup set Updated Files Total number and size of backup files updated in your backup set Updated Total number and size of backup files with file Access permission updated in your backup set Permissions your backup set your backup set Copied Files Total number and size of backup files copied to another location in your backup set Login Name Login Name Language Preferred Language for your backup report Contact Email Address that will be used to contact you Backup Source All files directories that will be backed up The total backup data stored in the data area Retention Area The total backup data stored in the retention area Old copies of updated or deleted backup files are retained in the retention area for the number of days as specified by the retention policy of the backup set before they are removed from the system Backup Quota Backup quota Quota The full backup report which contains a full listing of all files back
2. Backup Report Successful gt username gt Job 2011 09 16 13 39 Serenity Backup Manager report serenitybackup be To Attachments fy BackupReport_2011 09 16 zip 3 KB Friday Online Backup Job Report Generated atFri Sep 16 13 57 00 CEST 2011 Backup Job Summary User Setting Backup Time 2017 0916 12 57 2011 09 16 Login Name USEMAME 12 58 Alias Job Status Backup finished successfully Language English New Files F 10 54k Contact usemame polynome be Updated Files O 0 Backup Setting Updated ACCESS 0 0 Backup Source CABackup_Source Permissions i CUsers Administrator Deleted Files 0 01 Backup Statistics Moved Files 0 0 Data Area 7 10k70 Copied Files 0 0 Retention Area 0 0 0 Unit No of files Total file size Backup Quota 50M Remaining Quota 49 99M full listing of all backup files is available in the attached file Unit No offiles Total file 7Apped size Total file Size FAQS 1 Why are you receiving this report You are receiving this report because you are registered as one ofthe contacts ofthis Online Backup account and this particular account has performed a backup job recently What if you have exceeded your quota lf your retention area is notempty you can empty your retention area to free up more Space Please contact us for more information on how to increase your storage quota lf further assistance is required please refer to the FAQs
3. Log on As Fa A Click Backup Eh Met Msmq Listener Adapter Receives a Disabled Network 5 Sh et Pipe Listener Adapter Receives 4 Started Automatic Local Service SU NE iE Met Tcp Listener Adapter Receives 4 Started Automatic Local Service Gh Met Tcp Port Sharing Service Provides a Started Automatic Local Service Gi Metlogon Maintains a Started Automatic Local System IE Network Access Protection Agen e Metwo anua etwork 5 GEN tuork Protection Agent The Met M Network 5 Network Connections Manages a Started Manual Local System Et Metwork List Service Identities t Started Manual Local Service Eh Metwork Location Awareness Collects an Started Automatic Network 5 Network Store Interface Service is Servic arte utomatic ocal Service Ha Metwork Store Interface 5 Th Started Automat Local 5 2 Online Backup Scheduler Serenity Click Shaker Automatic Local System Sh Performance Counter DLL Host ari Manual Local Service iS Performance Logs amp Alerts tel Manual Lacal Service IEE Plug and Play Poe ed Automatic Local System Ch PnP x IP Bus Enumerator masuria Disabled Local System 1E Portable Device Enumerator Service peira Manual Local System Sh Power All Tasks fed Automatic Lacal System Print Spooler ed Automatic Lacal System iSt Problem Reports and Solutions Control Pa anua ocal System Problem Reports and Solutions Control P Refresh Manual Local Syst Sh Protected Storage Properties
4. s information like company name website email address and server hostname or IP address 5 6 Backup Log All backup activities are logged to a corresponding log files To review them click on the Backup Log button Serenity Backup 20 Jt Serenity Backup Software Serenity TPE Backup User s Guide Log 201109N2 14 12 17 Le Show All Type Log Time Start Windows 2008 R2 i 1 Serenity ACB 6 5 4 0 20110912 14 12 17 i Start creating Shadow Copy Set 2011109112 14 12 17 Do Shadow Copy Set successtully created 20110992 14 12 19 Do Downloading server file list 20110971 2 14 12 19 Do Downloading server file list Completed 20110992 14 72 19 Reading backup source from hard disk 2011 0992 141220 Getting all files which have been moved 2011 0912 141220 Getting all files which have been moved Completed 2011 0949 2 141220 i Reading backup source from hard disk Completed 2017110911 2 14 12 20 i Total New Files 0 2011 0911 2 141221 Total Mew Directory 0 2017110911 2141221 Total Updated Files 0 2011 0911 2 14 12 21 i Total Update File Permission 0 2017110911 2 14 12 21 Do Total Deleted Files 0 2011 0911 2 14 72 21 Total Delete Directory 0 2017110911 2141221 Total Moved Files 0 2011 0911 2141221 Do Deleting Shadow Copy snapshot for volume CT 2011 0912 141221 D Backup Completed Successtully 2011 0911 2 141222 Logs per page 50 Page 1 11 Close E Log Drop down menu for selecting whic
5. s user interface ME Serenity Backup Manager ol Serenity Online Backup Manager Login Mame username Password _ Save password Forgot your password OK Cancel Ea i Options 2 Click on the Backup button on the backup application s main window to perform a backup manually Serenity Backup 46 tr oie ee tke Serenity TPE Backup Ji Serenity Backup Software User s Guide W Serenity 4 Click Backup OI Language English l s T Save Setting uit Summar Username Backy i Quota sage seq 0 6 0 Data 0 0 file Restore Recycle Bin 0 0 file st Statistics Total Backup O 0 file Backup Log Eis Total Restore 0 0 file Restore Log LE ib Last Backup Mo backup log found li rement si toutes vos donn es critiques sont bien couvertes par vos jeux de sauveg 3 For scheduled backup a backup job would be automatically performed at the scheduled time specified Backup Schedule W Run scheduled backup on this computer Backup on the following dawis every week Sunday W Monday Tuesday Wednesday Thursday Friday Saturday i TIME Start 21 em 00 Le Stop on completion Full Backup after s hours Ok Cancel ES Note Scheduled backup job may be missed if the client computer is switched off in hibernated standby mode Please ensure that the computer is not in the mode stated above at the scheduled backup time Serenity Backup 47
6. Click on Advanced button to access the advanced backup source dialog to select other directories for backup advanced Backup Source Folders Marne Size Date Modified ig Computer E Computer 6 el Floppy Disk Drive A i Network O Local Disk C3 a Libraries HO DVD Drive Di Network a Libraries tems per page 50 Page lt gt Backup Filter OK Cancel amp The checkbox beside a root drives directory or file can be in one of the following mode Itoi kestrel All directories and files under this directory will be backed up All directories and files under this directory except those explicitly excluded will be backed up Directories and files selected to this directory in the future will be backed up as well Only the checked directories and files under this directory will be backed up Directories and files selected to this directory in the future will not be backed up Serenity Backup 24 tr Serenity TPE Backup Ji Serenity Backup Software User s Guide No directory or file under this directory will be backed up Note For installation on Windows platforms hidden directories and files will be displayed only if the Hide protected operating files setting of Windows Explorer is disabled By selecting a parent directory as backup source all child directories and files including any hidden directories or files would be backup as well To avoid backing up hidden directori
7. The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Serenity Backup 22 Serenity TPE Backup Ji Serenity Backup Software User s Guide 6 Configure Backup Sets This chapter describes how to configure a backup set backup set defines the configuration of a backup routine such as backup schedule backup source and encryption setting as well as other options 6 1 Backup Source gt Click on the Backup Source button at the application s main window to configure the backup source of a backup Set A Backup Source defines the files and directories to be included for backup There are two types of backup source Selected and Deselected Selected backup source defines files and directories that are to be included in a backup set Deselected backup source defines files and directories that are to be excluded from a backup set On the basic backup source selection dialog you can select directories that are commonly selected as backup source for backup Desktop folder My Documents folder Favorites folder Outlook and Windows Mail or Outlook Express folder O fi Desktop O Documents O VP Favorites O W outlook O Windows Mail Advanced Oke Cancel ES Serenity Backup 23 ES Dag O Serenity TPE Backup Ji Serenity Backup Software Users Guide
8. Windows zl 10 items Q In the image above where C is selected as the restore source and Original location is selected as the restore destination The restore process will attempt to synchronize the restore destination current C on the client machine with the restore source C that is backed up on the backup server Specifically the restore process will restore the Users folder and the data within and then delete all other data on C to mirror the restore source and destination Prior to the data synchronization the backup application will prompt for confirmation Confirm Delete Backup SourceiNot_ in the backup Are vou sure vou wantto delete this tilefolder Apply to all Yes M No Cancel amp When using the Delete extra files option please select the lowest possible child directories or files instead of the highest parent directories for synchronization Serenity Backup 54 tc Serenity TPE Backup 3 Serenity Backup Software Users Guide To demonstrate assuming that you want to synchronize the restore destination e g C Backup Source with the backed up C Backup Source folder restore source select the Application folder instead of the C for restore Show files as of Job 2011 09 15 Latest Show all files Filter Folders Name Size Date Modified Backup Server gt Folder 1 BB amp ci d Folder 2 O Backu
9. a setting change report will be sent to you This report allows you to track record of the changes that have been made to your backup account Reply Reply Al Foward M amp amp A B Backup Setting Changes Report gt username Serenity Backup Manager report serenitybackup be To Patrice Bouvard Friday September 16 2011 14 55 Backup Setting Changes Report Generated at Fri Sep 16 14 54 01 CEST 2011 Why are you receiving this report You are receiving this report because your personal or backup Login Name Usenmame settings have been updated Please confirm the information Alias 5 shown on the rightis correct and that these changes were Language English requested by an authrozed user on your contact list Ifthe changes were not made by an authorized user change your password correct your settings and see ifthis happens again lfthis happens again please contact us for further investigation lf further assistance is required please refer to the FAQs Contact usemame polynome be Backup Quota 50M Sources C Backup Source C Wsers Administrator schedules Every Sun Mon Tue Wed Thu at 21 00 until backup finished Filter None Retention Customization Policy Transfer Block Size 128k bytes Keep deleted files for 7 day s Pre Command s None Post Commandis Mone Preferred Language for your backup reports Email Address that will be used to contact you Backup Quota Backup Quota D All
10. https from the dropdown menu at the Backup Server section Enter your login credentials in the Login Name and Password fields If you do not remember your password press the Forgot your password button to retrieve a forgotten password email Please do not attempt to login with an incorrect password as a backup user account will be locked after 3 bad password attempts Backup job cannot be run for backup user account with status as locked Please contact your service provider to unlock your account if it is locked Serenity Backup 15 on a oes ee Serenity TPE Backup Ji Serenity Backup Software User s Guide Configure which language to start the backup application in by select the language of your choice under the Language drop down menu For the list of supported languages please refer to Appendix A To enable Proxy setting select the Use proxy to access the backup server checkbox button and enter the corresponding proxy information For Sock proxy both v4 and v5 without user authentication are supported Press OK to login when all configurations are entered For initial login of existing backup user on new computer you will be prompted for the encrypting key of all existing backup set Enter the correct encrypting key and click OK to proceed Alternatively if the encrypting key is lost press Cancel to proceed without encryption e g for all backup job performed afterward This would allow data
11. installation process e Method 2 Use the command line which is called Silent Mode Installation 3 1 1 Installing SerenityACB 1 Download and execute the SerenityACB installer acb win exe from the SerenityOBS web interface LINUX Installation Guide Serenity BMG Serenity ACB Windows Print System Requirement ystem Requirement Please click here for system requirements of Serenity BMG and Serenity ACB v Download Download Serenity Backup Manager A full featured backup software Please click here for the supported applications and servers Download Serenity A Click Backup Get Started et Started 1 Download the setup file above and run it Select your Operating System Follow the instructions on the installation wizard to complete the installation When finished a new icon Serenity BMG Serenity ACB will be installed to the system tray near the clock automatically and Serenity BMG Serenity ACB will be launched automatically Enter the backup server hostname in the Address field and press the Next button Optional If you are using proxy server to access the internet please fill in the Proxy setting section and press the Next button Optional If you do not have a backup account you can register a trial user account by the following steps 2 Follow the instructions provided by Installation Wizard to complete the installation 3 When completed a system
12. the restore process Follow Link Click to restore link destination s data The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Select the Show files as of Job to display files available as of a particular backup job For example to display the files available for restore since the backup job performed on 11 00am Mar 11th 2011 Select Show files as of J ob 2011 03 11 and 11 00 00 Alternatively select the Show all files to display all files available for restore For restore to the original location on the client machine select the Original location radio button For restore to an alternate location select the Alternate location radio button and click Change to change the directory path which you would like to restore to 8 1 1 1 Filter Click on the Filter button to expand the filter option Serenity Backup 50 Jt Serenity Backup Software Serenity TPE Backup User s Guide a Restore Show files as ofJob 2011 0981 4 Le Latest h C Show all files Filter Filter Pattern doc Type endswith Le C Match case Apply Folders Name Size Date Modified Sl Backup Server Og ci BO gi Cc H 0 9 Users Delete 1 tems per page aU r Page 111 Es Restore files to Original location 9 Alternate location CiUsersi dministrato Harness the Restore f
13. Backup Software User s Guide 5 Using SerenityACB This chapter describes the various features available in the backup client application 5 1 System Tray Launcher Windows Only After a successful installation of SerenityACB a system tray icon will be installed and displayed under the Windows system tray area _ Open Backup Backup and Logatf Backup and Restart Backup and Shutdown Backup and Standby Backup and Hibernate Help Stop Running Backup Exit Right clicking on the SerenityACB system tray icon will display a menu providing the following functions aa laste to open SerenityACB s ssl baaei dialog Se Click to EE backup for a specific backup set in silent background mode Backup and Logoff Click to perform backup for a specific backup set in silent background mode and logoff from Windows when the job is completed Backup and Restart Click to perform backup for a specific backup set in silent background mode and restart Windows when the job is completed Backup and Shutdown Click to perform backup for a specific backup set in silent background mode and shutdown Windows when the job is completed Backup and Standby Click to perform backup for a specific backup set in silent background mode and enter the Standby mode of Windows when the job is completed Backup and Hibernate Click to perform backup for a specific backup Serenity Backup 12 te serenity TPE Backup User s Guide set i
14. Directory for storing backup files Cilsersiadministrator temp Change Recycle Bin Keep deleted filets for 7 davis User Authentication for vvindows Domain Domain User Name Username Password iia T Advanced Settings W Backup File Permissions Follow Link s Enable Volume Shadow Copy Only tor Microsoft Windows 2003 P Vista amp 2008 Enable System Logout Backup Reminder Enable off line backup Backup Interval davis hourts Email Notification days Ok Cancel EX Serenity Backup 28 Serenity TPE Backup Ji Serenity Backup Software User s Guide Menu Items Description Enable CDP Checkbox to enable or disable Continuous Data Protection Encryption key Text box displaying the encryption key for the corresponding backup set Note Encryption is masked when the Mask encrypting key option is enabled Temporary Directory Input box for specifying the temporary directory used Recycle Bin Input box for retention policy configuration User Authentication for Windows Input area for entering user authentication information Checkbox to enable or disable backup of file permission Follow Link Checkbox to enable or disable the option of following link Enable Volume Shadow Copy Checkbox to enable or disable Volume Shadow Copy Backup File Permission Enable System Logout Backup Checkbox to enable or Reminder disable system logout Backup reminder Enable off li
15. Follow Link option enabled for backup Target directories and files are restored to the location specified Follow Link option disabled for backup Target directories and files are not restored Disabled Original Location Junction points are restored to the original location No data is restored to the junction point s destination Alternate Location Junction points are restored to the location specified No data is restored to the junction point s destination Serenity Backup tr Serenity TPE Backup Ji Serenity Backup Software User s Guide 8 1 5 1 Resolve Link Advanced Restore Options Delete extra files Follow Link Resolve Link Ok Cancel EX Note that the resolve link option is only available when the restore destination is configured to Alternate location and Resolve Link must be used in conjunction with the Follow Link option When the resolve link option is enabled the junction point would be restored and directories and files that the junction point links to will also be restored The following table summarizes the outcome when a restore is performed with different options Resolve Link Action Enabled Junction points are restored to the alternate location specified with its target directories and files also restored to the location specified in their relative path Target of the junction is updated to the new relative path In other words junction now points to the
16. Modified Zipped Ratio E BackupSet Restore Delete Note 1 This shows all backup sets available within this backup account 2 To restore backup files please click the Restore button shown above 3 To delete a backup set please click the Delete button shown above 3 Click on the Restore button to open the web restorer applet Fa restore Please selectthe backup set Backupset Delete i Next Cancel amp 4 Select the corresponding backup set and press Next 5 Select the Show files as of Job to display files available as of a particular backup job For example to display the files available for restore since the backup job performed on 11 00am Mar 11th 2011 Select Show files as of J ob 2011 03 11 and 11 00 00 Select the Show all files to display all files available for restore Serenity Backup 64 i a ee serenity TPE Backup Ji Serenity Backup Software User s Guide Restore Show files as ofJob 2011 0945 Latest x C Show all files Filter Folders Name Size Date Modified EY Backup Server Cd Ci O8 ci H 0 Backup_Exchange H O h Backup Source FRE E Delete i tems per page ail Page FEIT k Restore files to Original location Alternate location CiWsersiadministratat Change ot Restore file permissions Search 4 Advanced 4 Previous Stat Restore P Cancel ES 6 Expand the directories by selecting the button beside a folder 7 Make u
17. Serenity TPE Backup Jt Serenity Backup Software User s Guide This chapter describes how to perform a restore using the backup client application or web console 8 1 How data are restored a Log 2011 0911 2153443 gt Show All Y Type Log Time Start windows 2008 R2 f Serenity ACB 6 5 4 0 2011 0912 15 34 44 Downloading restore file list 201170912 16 34 44 Do Downloading restore file list Completed 2011 0912 15 3444 D Downloading ClUsersiPublicibesktopisereanity ACB Ink Total 1k bytes 2011 0912 16 34 44 D Restore Completed Successtully 2011 0912 15 3445 Logs perpage 50 T Page 111 Close Stages of a restore are outlined below 1 A connection from the backup client application to the backup server is established 2 Download the restore file list from the backup server 3 Create the directory path for the restoration if necessary 4 Download the backup data from the backup server 5 All the data will be decompressed and decrypted on the backup client computer 6 Merging of delta files for file with multiple delta files if necessary 7 Merging of combined delta file with full file Serenity Backup 48 ES Dag O Serenity TPE Backup Ji Serenity Backup Software Users Guide 8 Restore is completed successfully 8 1 1 Restore Menu Restore Show files as ofJob 2011 0944 Latest x O Show all files Filter Folders i Mame Size Date Modified A Backup Server Og
18. have been copied Serenity Backup 73 Serenity TPE Backup a Serenity Backup Software User s Guide rs Ke Login Name Backup Set The name of the backup set Backup Job The name of the backup job which is the start time of the backup job The overall status of the backup job Normally you should see Backup finished successfully in this field If you happen to get something else please consult the attached full report form more information Backup Time The time when the backup job ran Backup Logs All messages logged when running this backup job backup set our backup set Permission Total number and size of backup files with file Update Files our backup set your backup set another location in your backup set New File List Updated File Full list of all backup files updated in your backup List set Permission Full list of all backup files with file permission Updated File updated in your backup set List Deleted File Full list of all backup files deleted from your backup List set Moved File List Full list of all backup files relocated in your backup set Copied File list Full list of all backup files copied to another location in your backup set permission updated in your backup set Serenity Backup 74 EN eenn gt E Serenity TPE Backup 3 Serenity Backup Software User s Guide 9 4 Setting Change Report After you have updated your user profile or backup setting
19. not backup files defined as When this option is enabled CDP system files will automatically exclude the following files from its backup C hiberfil sys C Pagefile sys C Program Files C RECYCLER C System Volume Information C Windows App Data Avg7 App Data Avg8 App_ Data Kaspersky Lab App Data McAfee App Data McAfee com App_ Data Microsoft App Data Sophos App Data Symantec tmp Application Data Macromedia Application Data Mozilla Local Settings Application Data Microsoft ntuser dat The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability To configure CDP for backup of the directories and files selected as backup source select the Backup file s selected by backup sources and filters option To configure CDP for backup of all local drive s all files that are updated after CDP is enabled select the Backup all files option Some advantages of using CDP include 1 It prevents loss of data as the modified contents of the files are backed up automatically in close to real time 2 Frequently modified data is backed up in almost real time Thus you can accurately restore an earlier version created on the same day Serenity Backup 31 on i NS Serenity TPE Backup Ji Serenity Backup Software User
20. restore to 7 Click Start Restore to begin the restore process Serenity Backup 61 Serenity TPE Backup Ji Serenity Backup Software User s Guide Restore Restore Progress Restore Completed Successtully 100 Estimated Time Lett 0 sec Downloaded 0 0 fil Elapsed Time U sec Transfer Rate Ubit s View log G Close Jbliez pas de verifier r guli rement si toutes vos donn es critiques sont bien couverte Serenity Backup 62 Serenity TPE Backup Jt Serenity Backup Software Users Guide 8 2 2 Restore using the web interface Refer to the following steps for restore using the web interface 1 Login to the web interface Select Language Serenity BMG mea z Se Serenity BSV Serenity BRS Login Name username Password eossesos Forgotten your password Login M remember my login name Troubleshooting Check to see if your CAPS LOCK is on Both the Login Name and Password are case sensitive If you have forgotten your password you can use the Forgot Password Page to retrieve your password Please check if your system clock is correct Cookies may function incorrectly if your system clock is incorrect Serenity Serenity 2 Click on the File Explorer tab at the top menu of the web interface Serenity Backup 63 Serenity TPE Backup Ji Serenity Backup Software User s Guide Select Language Restore Delete Backup Set Size Last
21. s Guide Although CDP can be a helpful feature the protection offered by CDP is often heralded without consideration of the disadvantages that it can present Specifically the continuous CPU memory and bandwidth usage can adversely affect the corresponding machine s performance Also note that CDP is not a replacement for the traditional schedule backup feature but works along with the scheduled backup to provide timely protection for your data CDP will automatically be stopped when a manual or scheduled backup Is started and will resume when the job is completed Note It is not possible to run multiple CDP backup sets on the same machine with different backup user accounts 6 3 2 Encryption Before files are uploaded to the backup server they are first compressed and encrypted with a key of your choice ea Encryption Encrypting key Mask ancrpting key Encryption key Text box displaying the encryption key for the corresponding backup set Mask encryption key Checkbox to enable or disable masking of the encrypting key The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Encryption settings are set at a backup set s creation time and cannot be modified afterward It is not possible to modify encrypting key afterward Serenity Backup 32 Serenity TPE Backup Ji Sereni
22. see if this happens again Ifthis happens again please contact us for further investigation further assistance is required please refer to the FAQS Backup Set SOURCES COocuments and Settingsiga administratonhy Documents Schedule si Ever Sun Mon Tue Wed Thu at 21 00 until backup finished Filter Mone Retention Customization Policy Transfer Block Size 128k bytes Fre commandis Mone PostCommMmandis Mone Keep deleted files for 7 days Key Login Name The login name of the user Aias Language Preferred Language for your backup reports Contact Email Address that will be used to contact you Last Login Time The last time you logon to the backup system Last Backup The last time you ran a backup job Time Serenity Backup 76 Serenity TPE Backup Ji Serenity Backup Software User s Guide Serenity Backup 77 ees serenity TPE Backup Ji Serenity Backup Software User s Guide 10Web Features Other than the features of SerenityACB described in previous chapters the web interface of SerenityOBS provides you access to some additional features that are not available in SerenityACB This chapter describes each of these features in details 10 1 Request Forgotten Password If you have forgotten your password you can retrieve it by simply entering your login name or your registered email address on the Password Request form and press the Request button Your password will be sent to
23. the advanced backup source dialog e g there is no select able checkbox beside system protected junction point TO manually select system protected junction points for backup please select the parent directory of the junction point or contact your service provider for assistance 6 3 3 6 Enable Volume Shadow Copy Enable Volume Shadow Copy defines whether to enable Microsoft Volume Shadow Copy Service VSS for the backup set Serenity Backup 40 n ty TPE Back i Serenity Backup Software re Guide iy Advanced Settings Backup File Permissions Follow Link Enable Volume Shadow Copy Only for Microsoft Windows 2003 AP Vista amp 2008 Enable System Logout Backup Reminder Enable off line backup Backup Interval d avis hourts Email Notification days Ok Cancel EX Enable Volume Shadow Copy Action o Enabled Create a snapshot of the data to be backed up for exclusively opened file Disabled Do not create a snapshot of the data to be backed up for exclusively opened file Error message will be shown for files that are opened during the backup process The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Enabling the Volume Shadow Copy option will allow backup of local files that are exclusively opened during the backup process e g Outlook PST file Some requirements o
24. which files are kept in the retention area before they are automatically removed from the backup server When a backup job is performed if it is determined that a file was deleted or modified on your computer the backup server will place these corresponding deleted or pre modified file already on the backup server into the retention area Serenity Backup 34 on a NS Serenity TPE Backup Ji Serenity Backup Software User s Guide Retention policy will only affect retained files for example files that have already been deleted or updated from your computer For those files that have not been updated on your computer they will be kept in the current area on the backup server and they will not be affected by the setting of retention policy These backup copies of unchanged files will stay on the backup server until the original files are removed or modified from your computer Sy Recycle Bin keep deleted filets for 7 days Keep deleted file s Input box for entering the retention policy for setting The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability To change the retention policy setting of a backup set Input the required number of days or select the number of days available under the drop down menu 6 3 5 User Authentication for Windows For backup of network shared drive
25. with more than 8 characters containing at least two of the following three character groups English uppercase characters A through Z English lowercase characters a through z Numerals 0 through 9 6 3 3 Temporary Directory Temporary files such as the local file list remote file list and temporary delta files may be generated during backup by the backup application These temp files are stored in the directory specified under Temporary Directory for storing backup files pS Temporary Directory for storing backup files Cilsersadministrator temp Change Change Click to change the directory for storing temporary files The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability To change the directory storing these temp files click on the Change button The temporary directory configured can be a local drive as well as a network drive For network shared drive configuration specify the UNC path e g Server name share to the network location and enter the login credentials of a Windows account with sufficient permission to access the network drive in the User Authentication for Windows field Please ensure that there is sufficient disk space on the partition which contains the SerenityACB user profile folder 6 3 4 Retention Policy Retention policy defines the time period
26. 12 01 49 Restore Completed Successfully 2011 09 15 12 01 49 nr Backup_Source Iof x ce v X Search Backup_Source 2 L Local Disk C Backup Organize Include in library Sharewith New folder ore 5 s a Folder 1 M Computer Folder 2 amp Local Disk C di Folder 3 Backup_Exchange Filet txt Backup_Source __ File2 txt Folder 1 Folder 3 di Folder 4 not yet b Folder 5 not yet b m di ExchangeSetupLogs mm 8 1 4 1 Follow Link Click on the Advanced button select the Follow Link checkbox to enable the follow link option Serenity Backup 55 tr Serenity TPE Backup Ji Serenity Backup Software User s Guide Advanced Restore Options Delete extra files Follow Link Ok Cancel EX When the follow link option is enabled not only is the symbolic link or junction point restored but directories and files that the junction point links to will also be restored The following table summarizes the outcome when a restore is performed with different options Follow Link Restoreto Action O O Z o Enabled Original Location Junction points are restored to the original location Follow Link option enabled for backup Target directories and files are restored to the original location Follow Link option disabled for backup Target directories and files are not restored Alternate Location Junction points are restored to the location specified
27. 99 2011 0919 10 36 Permission Updated Files Zipped Size Ratio No Permissions have been updated Deleted Files Dirs Files Zipped Size Ratio Last Modified CABackup_Source File2 tt 1 5K 0 0 2077 09 15 11 56 Moved Files Zipped Size Ratio No files have been moved Copied Files Zipped Size Ratio No files have been copied The login name of the user Backup Set The name of the backup set of the backup job Job Status The overall status of the backup job Backup Logs All messages logged when running this backup job a Total number and size of backup files added to your backup set Serenity Backup 81 im ty TPE Back i Serenity Backup Software nat Guide your backup set Total number and size of backup files with file Updated Files permission updated in your backup set your backup set your backup set another location in your backup set New File List Full list of all backup files added to your backup set Updated File Full list of all backup files updated in your backup List set Permission Full list of all backup files with file permission Updated File updated in your backup set List Deleted File Full list of all backup files deleted from your backup List set Moved File List Full list of all backup files relocated in your backup set Copied File Full list of all backup files copied to another location List in your backup set 10 4 Review Storage Stati
28. E NOTES a E D 0 2 2 Best Practices and Recommendations ss 3 2 1 Storage size for the SerenityACB user profile folder c eee ceeeeeeeeeeees 3 22 PEACE 6 TE RE 3 2 3 Da ckup o Hedu eene ao cer 3 2 4 Recovery plan and routine recovery test 3 3 T stalline S PARER ee ne de a EEEO Ei 5 3 1 Installing SerenityACB on Windows platforms sesenssesssenssenssesssersserssees 3 3 1 1 Installing Serenity ACB sise 5 3 1 2 Installing SerenityACB using the command line silent mode 6 3 1 3 Configuring SerenityACB icccecserssamecsinetassateotaectewessasnlantanctbacteaesiuwtsBieseabrassinces 7 a2 Installing SerenityACB on Mac OS X platforms ccccceeccceeeeceeeeeeeeeeees 9 Ao Patan Sr Ta eat dc 11 4 1 Uninstalling SerenityACB on Windows platforms ccccccceeeeeeeeeeeeeeeees 11 4 2 Uninstalling SerenityACB on Mac OS X platforms 11 MTS en Gel bree eee ann E E 12 5 1 System Tray Launcher Windows Only ccccceecccceseccseseeeeeeecseeeceenseesunes 12 5 2 ODA neem terre ee ree rere ner rete 13 5 3 SerenityACB Main Window ses 16 5 4 U aa NC aoa ae ope E E E E T 18 5 5 About OCT LPE BackUp a ne a a doc 20 5 6 Da Up DS UE co sce riot reselicich E ioe clgnbbaahba stn E 20 5 7 e Ea E EE E E AE E eee ener ae 21 O E eE SOLS E E ee E 23 6 1 BAC RUD SOU CC ee E E E eee eee E EAE O 23 6 1 1 Baran illic ener nen nee renee Seen rire rear E arene re rere tT 25 6 2 Back p Schedule yop sis ctstrsoe ie se ae
29. Manual Local System Gi Remote Access Auto Connection Manager Manual Local System Gi Remote Access Connection Manager Help Manual Local System 1E h Remote Desktop Configuration Remote De Started Manual Local System i i Remote Desktop Services Allows user Started Manual Network 5 Oh Remote Desktop Services UserMode Port Allows the Started Manual Local System 4 Extended A Standard Start service Online Backup Scheduler Serenity 4 Click Backup on Local Computer 3 Select Properties and the Log On tab 4 Select This account and enter the login credentials of a Windows domain account with sufficient permission to access the network shared drive When done click on OK Serenity Backup 36 EE Heel en serenity TPE Backup Ji Serenity Backup Software User s Guide Online Backup Scheduler Serenity 4 Click Backup Properties Lo General Log On Recovery Dependencies Log on ag Local System account Allow service to interact with desktop This account Usemame Browse Password SECC ES Confirm password SCCCCCCCCCCET ES Help me configure user account log on options Caro Am 5 Restart the Online Backup Scheduler Serenity A Click Backup service or restart the computer This will allow the backup application to access the network shared drive for backup 6 3 6 Advanced Settings 6 3 1 6 Backup File Permissions Backup File
30. Permissions defines whether to backup file permissions for directories and files selected as backup source Serenity Backup 37 mA ty TPE Back i Serenity Backup Software R Guide o Advanced Settings Backup File Permissions Follow Link Enable Volume Shadow Copy Only tor Microsoft Windows 2003 AP Vista amp 2008 Enable System Logout Backup Reminder Enable off line backup Mackup Interval davis hours Email Notification davisi Ok Cancel EX Backup File Permissions Action 7 Enabled Backup the files selected as backup source with their file permission Disabled Backup the files selected as backup source without their file permission The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Note that file permission may not be restore able depending on the restore destination e g on the same computer or on a different computer with different operating system or different user setup The following table summarizes the outcome when a restore is performed with different options and on different location Backup File Permissions Restore to _ Action 0 Enabled Original Directories and files with their computer respective file permissions are restored to the original computer Alternate Directories and files are restored computer to an alternate compute
31. ai Serenity Backup Software Serenity TPE Backup v6 User s Guide Serenity Backup 19 September 2011 p 2 Jt Serenity Backup Software Serenity TPE Backup User s Guide Serenity TPE Backup User s Guide Copyright Notice 2012 Serenity Backup All rights reserved The use and copying of this product is subject to a license agreement Any other use is prohibited No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without priori written consent of Serenity Backup Information in this manual is subject to change without notice and does not represent a commitment on the part of the vendor Serenity Backup does not warrant that this document is error free If you find any errors in this document please report to Serenity Backup in writing This product includes software developed by the Apache Software Foundation http www apache org Trademarks Serenity Serenity Online Backup Suite Serenity Offsite Backup Server Serenity PME Backup Manager Serenity TPE Backup Serenity Replication Server Serenity BackupBox Firmware Serenity Universal Backup System Serenity NAS Client Utility are trademarks of Serenity Systems Corporation Limited Microsoft Windows Microsoft Exchange Server and Microsoft SQL Server are registered trademarks of Microsoft Corporation Sun Solaris Java and Java Runtime Environment are registere
32. backed up in the future to be restore able as they are no longer encrypted but existing data that are already encrypted by the lost encrypting key would not be restore able In case of encrypting key lost it is strongly recommended that a new backup set be created to ensure that data backed up in the future is encrypted and restore able 5 3 SerenityACB Main Window The main window will be displayed after a successful login Serenity Backup 16 ve serenity TPE Backup User s Guide Ji Serenity Backup Software W Serenity 4 Click Backup Language English l s T Save Setting uit Summar Username Back i Quota sage seq 0 6 0 Data 0 0 file Restore Recycle Bin 0 0 file st Statistics Total Backup O 0 file Backup Log O Total Restore 0 0 file Restore Log if Last Backup Mo backup log found Lol i a T ligrement si toutes vos donn es critiques sont hien couvertes parvos jeux de sauveg Icon Backup Click to perform backup for an existing backup set Restore Click to access the restore menu for restoring backed up data Save Setting Click to save settings Click to exit out of the backup application User Profile Click to access the user profile menu Backup Source Click to access the backup source menu c Backup Schedule Click to access the backup schedule menu Serenity Backup 17 m E ty TPE Back i Serenity Backup Software re Guide 5 Cl
33. backup job immediately Do not perform the backup job The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Serenity Backup 44 D Serenity Backup Software Serenity TPE Backup User s Guide This chapter describes how to perform a backup job using the backup client application 7 1 How data are backed up Log 2011 0914 16 10 25 Show All Y Type Log Time Start Windows 2008 R2 Serenity ACB 6 5 4 0 2011 0911 4 16 10 25 Downloading server file list 2011 0911 4 16 10 25 D Downloading server file list Completed 2011 0914 16 10 25 D Reading backup source from hard disk 2011 0914 16 10 25 D Reading backup source from hard disk Completed 2011 0914 16 10 25 Do Uploading New Directory C Userswadministrator 2011 0914 16 10 25 Do Uploading New Directory CA 2011 0914 16 10 25 Uploading New Directory C Users 201109014 16 10 25 Uploading New Directory ClUsers administratonDocuments 20111091 4 16 10 25 Do Uploading New Link File Junction Point Causerst administratonDocumentsiny Music 2077 09 4 16 10 26 Do Uploading New Link File Junction Point CauserstadministratonDocumentsity Pictures 2011 0901 4 16 10 26 Do Uploading New Link File Junction Point Causerst administratonDocumentsivy Videos 2077 09 4 16 10 26 D Uploading New File 100 of CAlUserstadministratonD
34. backup sources of the backup set All backup schedules of the backup set All backup filters of the backup set Retention The retention policy of the backup set Customization Policy Serenity Backup 75 EN 4 E Serenity TPE Backup Ji Serenity Backup Software User s Guide Transfer Block The transfer block size of the backup set Size Command s All Post Command s of the backup set Command s 9 5 Inactive User Reminder You will receive an inactive user reminder in email if your account has been left inactive for the period of 7 days or the period specified by the system administrator This is to remind you that you have not been running backup for more than 7 days If you are a free trial user your account will be removed from the system automatically if the system can track no records of your backup activities in the next 30 days after receiving this report Backup Setting Changes Report Generated at Thu Dec 30 16 59 00 GMT 08 00 2010 Why are you receiving this report User Setting YOU are receiving this report because your personal or on Name ach user backup settings have been updated Please confirm the Alias information shown on the rightis correct and that these Language English changes were requested by an authrozed user on your Contact ACh _USeryvourcompany com contact list Ifthe changes were not made by an authorized Backup Quota 1G user change your password correct your settings and
35. case characters A through Z English lowercase characters a through z Numerals 0 through 9 If you lose the encryption key the data is irretrievable 2 3 Backup Schedule In general it is recommended that a daily backup be performed for a server or desktop For mission critical server a backup schedule should be configured according to the requirement of your recovery plan 2 4 Recovery plan and routine recovery test Have a recovery plan ready and perform routine recovery test Serenity Backup 3 E _ Serenity TPE Backup Ji Serenity Backup Software User s Guide Consider performing routine recovery test to ensure your backup is setup and performed properly Performing recovery test can also help identify potential issues or gaps in your recovery plan For best result it is recommended that you keep the test as close as possible to a real situation Often times when a recovery test is to take place user will plan for the test e g reconfigure the test environments restoring certain data in advance For real recovery situation you will not get a chance to do that Serenity Backup 4 Serenity TPE Backup Jt Serenity Backup Software User s Guide 3 Installing SerenityACB This chapter describes how to install the backup client application 3 1 Installing SerenityACB on Windows platforms There are two installation methods available e Method 1 Use the Installation Wizard which guides you through the
36. ci EO a ci H 0 Users Delete 1 tems per page ail r Page 111 Es Restore files to Original location Alternate location Restore file permissions Search 4 Advanced Start Restore P Cancel ES Menu Items Description Z O ZO o o o Show files as of Job Radio button to display files available for restore as of which backup job YYYY MM DD Dropdown menu to select the date of a backup job used with the Show files as of Job option hh mm ss Dropdown menu to select the time of a backup job used with the Show files as of Job option Filter Click to open the filter option Show all files Radio button to display all files available for restore Delete Click to delete the selected file from the backup server Important Files will no longer be available for restore after they are deleted from the backup server Original location Restore directories and files to their original location Serenity Backup 49 ay as ity TPE Back Serenity Backup Software pan ber Guide 5 Alternate location Restore directories and files to an alternate location specified Click to change the directory path of the restore destination Restore file permissions Checkbox to enable or disable restore of file permission Click to open the Search option Advanced Click to open advanced option Delete extra files Click to synchronize the selected restore source with the restore destination during
37. d above may be service provider dependent If a feature is not available please check with your service provider for further details and availability When the System Logout Backup Reminder setting is enabled a pop up logout reminder menu will be prompted requesting for backup before the user logs out of the system or before shutting down Windows Serenity 4 Click Backup Do you want to backup the Following BackupSetisi BackupSet Mo M Locking workstation Shutdown Gomputer Restart Computer Do not backup and close automatically in 0 sec Serenity Backup 42 Serenity TPE Backup User s Guide i Serenity Backup Software Click to perform a backup for the backup set before logging out or shutting down Click to proceed to logout or shutdown directly Locking workstation Checkbox to lock the corresponding machine when the backup Is being performed Shutdown Computer Radio button to shutdown computer after the backup job is completed Restart Computer Radio button to restart computer after the backup job is completed The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability 6 3 5 6 Enable off line backup Enable off line backup defines whether to enable the off line backup feature The off line backup feature is designed for notebook users who may be off li
38. d trademarks of Sun Microsystems Inc Oracle 10g Oracle 11g are registered trademarks of Oracle Corporation Lotus Domino Notes are registered trademark of IBM Corporation Red Hat is registered trademark of Linus Torvalds Apple and Mac OS X are registered trademarks of Apple Computer Inc All other product names are registered trademarks of their respective owners Disclaimer Serenity Backup will not have or accept any liability obligation or responsibility whatsoever for any loss destruction or damage including without limitation consequential loss destruction or damage however arising from or in respect of any use or misuse of reliance on this document By reading and following the instructions in this document you agree to accept unconditionally the terms of this Disclaimer and as they may be revised and or amended from time to time by Serenity Backup without prior notice to you Serenity Backup T L Jt Serenity Backup Software Serenity TPE Backup User s Guide Revision History First revision of SerenityACB v6 0 user guide 5 July 2011 Updated 1 3 System Requirements 30 July 2011 Rebrand Serenity Backup on a _ Serenity TPE Backup Ji Serenity Backup Software User s Guide Table of Contents Me IY EE ZZEZEZEZE l 1 1 NY SOS nee E E E E E E one l 1 2 Definitions Acronyms and Abbreviations l 1 3 Sm RGU 1 ar MO re aE EEE IE T OE 2 1 4 Fina OI A
39. different setting used during backup and during restore e g there is a follow link option for backup and a follow link option in the restore menu The following table summarizes the outcome when a restore is performed with different options Follow Link Restore to Action O O Z o Enabled Original Location Junction points are restored to the original location Restore follow link option enabled Target directories and files are Serenity Backup im ty TPE Back i Serenity Backup Software nat Guide restored to the original location Restore follow link option disabled Target directories and files are not restored Alternate Location Junction points are restored to the location specified Restore follow link option enabled Target directories and files are restored to the location specified Restore follow link option disabled Target directories and files are not restored Disabled Original Location Junction points are restored to the Original location No data is restored to the junction point s destination Alternate Location Junction points are restored to the location specified No data is restored to the junction point s destination To enable the Follow Link option select the checkbox beside the follow link option Note that system protect junction point such as the Documents and Settings junction on Windows 2008 server cannot be selected as backup source under
40. ed up by the backup job is attached to the backup job report email as a zip file You need to unzip it before you can read the full report Serenity Backup 72 Serenity TPE Backup Jo Serenity Backup Software cers tude Generated at Fri Sep 16 13 57 00 CEST 2011 Full Backup Report Backup Job Summary Backup Job Statistics 7 10 5k 0 0 Updated Files 0 0 0 0 Unit No of files Total file zipped size Total file size ratio Backup Logs Timestamp Backup Logs 2011 0916 12 57 Start Windows 2008 Re 1 Serenity ACB 6 5 4 0 2011 09 16 12 57 start creating Shadow Copy Set 2011 0916 12 58 Shadow Copy Set successfully created 2011 09 16 12 58 Deleting Shadow Copy snapshot for volume CG New Files Zipped Size Ratio Last Modified CA 1 5k 0 0 C Backup Source 1 5k 0 0 CA Backup_Source Folder 3 1 5k 0 0 C Backup_Source Fokier 1 1 5k 0 0 C Backup_Source Folder 2 1 5k 0 0 CA Backup_Source File2 tet 15k 0 0 2011 09 15 11 56 C Backup_Source File1 t t 1 5k 0 0 2011 09 15 11 56 Updated Files Zipped Size Ratio Last Modified No files have been updated Permission Updated Files Zipped Size Ratio Last Modified No Permissions have been updated Deleted Files Zipped Size Ratio Last Modified Ho files have been deleted Moved Files Zipped Size Ratio Last Modified No files have been moved Copied Files Zipped Size Ratio Last Modified No files
41. ee ee 67 9 2 Forgotten password email ss 68 9 3 BACK Job REPO eesnime nnee nesine aco Err Eira EN EEES Ea ERARE VEN EEN 71 9 4 SAE E RE 61 EE E E E E E de 1 9 5 PGC LIVE SEE Ey CAS a a aa a E 76 10 VCD eat UG E E 78 10 1 Request Forgotten Password VV 78 10 2 Restore Delete Undelete Backup Files UV 78 10 3 REV 1CW BAC RO ea en S 79 10 4 Review Storage Statistics eee 82 AP AR Tee er ere eee re rere mee eer ene ert 84 Appendix Supported Languages ses 84 Serenity Backup ii Serenity TPE Backup User s Guide Jb Serenity Backup Software 1 Overview 1 1 Conventions Important information Important The encrypting key is independent from a backup account s password Folder path or file path C Program Files SerenityACB Graphical Interface Backup Elements format FE era format 1 2 Definitions Acronyms and Abbreviations SerenityOBM Serenity PME Backup Manager SerenityACB Serenity TPE Backup SerenityOBS Serenity Offsite Backup Server SerenityACB_HOME The install location of SerenityACB Windows C Program Files SerenityACB Mac OS X Applications SerenityACB USERPROFILE The location where the operating system stores the user account information Windows XP 2003 C Documents and Settings Windows Vista 2008 7 C Users Serenity Backup im ty TPE Back i Serenity Backup Software sia er Guide Mac OS X acb 1 3 System Requirements Please refer to Serenity Syst
42. em Requirements for the system requirements of SerenityACB 1 4 Important Notes Images workflow or description in this document may be different from your installation If you are uncertain about any of the instructions provided please contact your service provider for advices Serenity Backup 2 Serenity TPE Backup Ji Serenity Backup Software User s Guide 2 Best Practices and Recommendations This chapter describes the best practices for your backup client application 2 1 Storage size for the SerenityACB user profile folder Your backup user profile folder acb is stored under the operating system user profile location UserProfile This folder is used for various purposes such as storage of your backup logs user configuration files temporary delta file and other files of temporary nature Ensure that sufficient disk space is present on the partition which contains the backup user profile 2 2 Encryption The encryption key is very important that it is recommended to write down and make additional copies of the key Please store the key in safe location so that it is readily available when needed to restore data In some cases encryption key is administrated by your service provider Please consult your service provider for further details For maximum security please select an encryption key with more than 8 characters containing at least two of the following three character groups English upper
43. es such as the Recycle Bin folder please select the corresponding directories or files required as backup source directly instead of selecting the parent directory or root drive letter 6 1 1 Backup Filter Backup Filter is a set of user defined criteria to include or exclude directories and files as backup source of a backup set Click on the Backup Filter button at the advanced backup source dialog to configure the backup filter of a backup set Backup Filter Applyto ClBbackup Source sr e File name extension doc Remove SS Filter Mode Include matched Exclude matched OK Cancel amp Apply to Click to browse to the directory that the filter applies to File name Textbox to enter the file name extension to extension include or exclude as backup source Serenity Backup 25 ity TPE Back i Serenity Backup Software tn Guide Click Add to add new file name extension or Remove to delete existing file name extension Filter Mode Include match Radio button to include all files matching the file name extension specified as backup source Exclude match Radio button to exclude all files matching the file name extension specified as backup source Click to apply filter Once applied the files matching the file name extension will be include or exclude as backup source automatically The availability of features listed above may be service provider dependent If a feature is n
44. f the Volume Shadow Copy option include Volume Shadow Copy can only be applied for local drive exclusively opened file on network shared drive cannot be backed up even with the Volume Shadow Copy option enabled Volume Shadow Copy is only available on Windows platforms released after Windows 2000 e g XP 2003 Vista etc The user using the backup application must have administrative privileges to access the Volume Shadow Copy service on a computer At least one of the partitions on the machine must be in NTFS format For more technical information on Volume Shadow Copy please refer to following page from Microsoft for details http technet microsoft com en us library cc785914 WS 10 aspx Serenity Backup 41 ES e Ea o Serenity TPE Backup Ji Serenity Backup Software User s Guide 6 3 4 6 Enable System Logout Backup Reminder Enable System Logout Backup Reminder defines whether to enable the System Logout Backup Reminder feature iy Advanced Settings _ Backup File Permissions Follow Link Enable Volume Shadow Copy Only tor Microsoft Windows 2003 AP Vista amp 2008 W Enable System Logout Backup Reminder Enable off line backup Backup Interval d avis hourts Email Notification day s Ok Cancel EX Enable System Logout Backup Reminder Action Enabled Prompt for backup before logging out or shutting down Disabled Do not prompt for backup The availability of features liste
45. g found ail i F b Eye i Poar Lead a T li rement si toutes vos donn es critiques sont bien couvertes parvos jeux de sauveg 3 Select the Show files as of Job to display files available as of a particular backup job For example to display the files available for restore since the backup job performed on 11 00am Mar 11th 2011 Select Show files as of Job 2011 03 11 and 11 00 00 Select the Show all files to display all files available for restore Serenity Backup 60 Ye ee ri elias amp serenity TPE Backup Ji Serenity Backup Software User s Guide aa Restore Show files as ofJob 2011 09 14 Le Latest C Show all files Filter Folders Name Size Date Modified El Backup Server Oa Ci Et a ci HC k Users Delete i tems per page El E Page 111 Es Restore files to Original location Alternate location Allsersiadministrata Sharpe te Restore file permissions Search A Advanced Start Restore P Cancel ES 4 Expand the directories by selecting the button beside a folder 5 Make use of the other options such as Filter Search and Advanced option available more details can be found in the sections above 6 For restore to the original location on the client machine select the Original location radio button For restore to an alternate location select the Alternate location radio button and click Change to change the directory path which you would like to
46. h log to review in YYYY MM DD hh mm ss format Drop down menu to filter display of only Information Warning Error or all log entries Logs per page Drop down menu for selecting the number of log entries to display per page Drop down menu to switch the page number The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability 5 7 Restore Logs Similar to backup all restore activities are also logged to a corresponding log files To review them click on the Restore Log button Serenity Backup 21 0 Serenity Backup Software Serenity TPE Backup User s Guide a Log 2011 0912 15 34 43 gt Show All Type Log Time Start windows 2008 R2 Serenity ACB 6 5 4 0 2011 0812 15 34 44 Downloading restore file list 2011 0912 16 34 44 Downloading restore file list Completed 20110912 16 34 44 Downloading CUsersiPublicibesktopiserenity ACB Ink Total 1k bytes 20110912 16 34 44 D Restore Completed Successfully 2011 0912 15 3445 Logs per page 50 T Page 111 Close E Log Drop down menu for selecting which log to review in YYYY MM DD hh mm ss format Drop down menu to filter display of only Information Warning Error or all log entries Logs per page Drop down menu for selecting the number of log entries to display per page Drop down menu to switch the page number
47. ick to access the backup setting menu About Serenity TPE Backup Click to access the About Serenity TPE Backup dialog Language Drop down menu for selecting language to be displayed Backup Log Click to view previous backup log Restore Log Click to view previous restore log The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability A Click on the Backup button to perform a backup for an existing backup set Click on the Restore button to restore backed up data from the backup server to the client machine Other options will be discussed in the following chapters 5 4 User Profile To access the user profile dialog click on the User Profile button at the application s main window Serenity Backup 18 Lu L Jt Serenity Backup Software Serenity TPE Backup User s Guide User Profile A User Information Login Mame Username Password Change Ww Save password EI Contact Mame Username Email support polmome be x Time Zone GT 01 00 CEST Ok Cancel EX Click to access the change password dialog Checkbox to enable or disable password saving Input box for entering contact name of the backup Input box for entering contact email address of the backup user account Dropdown menu for time zone setting The availability of features lis
48. icking on the desktop Icon 5 Enter the backup server hostname in the Backup Server field 6 Optional For machine that requires Internet connection through proxy select the Use proxy to access the backup server option and fill in the Proxy setting section 7 Press Next afterward 8 Optional If you do not have an backup user account you can register for a trial user account with the following steps Enter the Login Name and Password of your choice Note Minimum length of the password is 6 characters Enter your Email address in the textbox provided Press the Submit button Serenity Backup Fa 5 Serenity Backup Software serenity TPE Backup User s Guide 9 If you have a backup user account already select Already a user and logon to the server with your existing login credentials 10 For first time login you will be guided to create a backup Set Select the Backup Source for the backup set Configure a backup schedule for unattended backups Select an encryption setting for your backup set Accept the default encryption settings using the backup user account s password string as encrypting key if no change Is necessary Important Even with the default encryption setting selected the encryption key is independent from a backup account s password Since encryption settings are set at a backup set s creation time even if the password is changed afterward the encry
49. il welcome email is sent to the contact email address of newly created backup user account Reply Reply Al Forward Y D amp A W Welcome to Serenity Backup Services gt username Serenity Backup Manager report serenitybackup be To Thursday September 15 2011 1503 Welcome to Serenity Backup Services Generated at Thu Sep 15 75 09 29 CEST 2011 Getting started Please download and install the client for Serenity ACB Login Name username Alias e Windows AP 2003 Vista 2008 7 Language English e Wacosx Contact usemamegpolynome be Backup Quota 50M Further Information lf further assistance is required please refer to the FAGS A welcome email contains the following information Getting started Download link to download the backup application Further Download link to the Frequently Asked Information Questions document of the backup application User setting information including Login Name Login name of the newly created user account Alias Alias of the newly created backup user account Serenity Backup 67 ity TPE Back i Serenity Backup Software tn Guide Password Password in hashed format of the newly created backup user account Language Preferred language for all email reports sent to the newly created backup user account Contact Contact email address of the newly created backup user account Backup Quota Backup quota assigned for the newly created back
50. ile permissions Search 4 Advanced gt Stat Restore P Cancel ES Menu Items Description 7 Pattern Input box for entering the pattern of files that you would like to show Type Dropdown menu for selecting the type of pattern they includes contains exact starts with ends with Checkbox to enable or disable case sensitivity Apply Click to apply the filter settings The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability The Filter option is useful when you want to restore only files that follow a certain pattern For example Microsoft Words document file that ends with doc only Enter the pattern doc into the Pattern textbox select type ends with from the Type dropdown menu and click Apply Serenity Backup 51 event E ae serenity TPE Backup Ji Serenity Backup Software User s Guide 8 1 2 1 Search Click on the Search button to open the filter menu W Search x Look in Change Mame In Folder Size Date Modified Pattern Type contains Apply to Files and Directories Search subfolders Match case Search 4 tems per page 50 Page OK Cancel ES Menu Items Description O Z o o Look in Click on the Change button to browse to the search destination Pattern Input box for entering the pattern of files that y
51. lete extra files option is enabled the restore process will attempt to synchronize the selected restore source with the restore destination Serenity Backup 53 Serenity TPE Backup User s Guide Ja Serenity Backup Software Restore x Show files as ofJob 2011 09 14 Latest Show all files Filter Folders Name Size Date Modified E g Backup Server O ci AO g amp ci H O amp Users Local Disk C go Ea Computer Local Disk C v kz Search Local Disk C po Organize Share with New folder Ti gt 2 Favorites Name Date modified Type Size E Desktop d Backup_Exchange 7 09 2011 11 33 File Folder a Downloads Backup_Source 12 09 2011 15 57 File Folder ae Ree eee ExchangeSetupLogs 6 09 2011 21 54 File folder Ge Libraries a inetpub 6 09 2011 20 56 File Folder E E AE di PerfLogs 14 07 2009 05 20 File Folder a Music Program Files 12 09 2011 12 12 File folder ee Pictures Program Files x86 6 09 2011 21 20 File folder E videos d Users 6 09 2011 21 47 File folder P Windows 6 09 2011 21 07 File Folder Computer E L bulk create mbx ps1 13 09 2011 10 37 PS1 File 2 KB amp Local Disk C Backup_Exchang Delete 0 J Backup_Source s Restore files to gt ExchangeSetupL Original location inetpub Alternate location C Users Administrator D PerfLogs Program Files m Program Files x Users Search Advanced
52. n The total backup data stored in the retention area Old Area copies of updated or deleted backup files are retained in the retention area for the number of days as specified by the retention policy of the backup set before they are removed from the system Total Upload Total number and size of backup files uploaded to the backup server Quota Remaining Remaining Quota Quota You can open the Full Backup Report to review all information logged by a backup job by clicking the Detailed Report image on the Report panel Serenity Backup 80 ity TPE Back Jo Serenity Backup Software pale 14e ae Generated at Mon Sep 19 10 04 51 CEST 2011 Full Backup Report Backup Job Summary Backup Job Statistics username 1 1 6k 7 0 BackupSet 1376173122799 1 3 5k 675k 99 aa 2011 09 19 10 36 Backup finished successfully 2011 09 19 09 54 2011 09 19 09 54 CEST Unit No of files Total file zipped size Total file size ratio Backup Logs Timestamp Backup Logs 2011 09 19 09 54 Start Windows 2008 R2 Serenity ACB 6 5 4 0 2077 09 19 09 54 Start creating Shadow Copy Set 2077 09 19 09 54 Shadow Copy Set successfully created 2011 0919 09 54 Deleting Shadow Copy snapshot for volume Ci New Files Dirs Files Zipped Size Ratio Last Modified CABackup_Source File3 txt 1 6K 7 0 2011 0919 10 34 Updated Files Files Zipped Size Ratio Last Modified CBackup_Source File 1 tt 3 5K 675k
53. n silent background mode and enter the Hibernate mode of Windows when the job is completed Open the help dialog Stop running backup Click to stop a running backup job chosen from the sub menu Click to closes this system tray launcher application The availability of options listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability 5 2 Logon Dialog Double click on the application desktop icon or system tray icon to open the logon dialog or trial registration dialog For initial login the trial registration dialog will be displayed q Trial Registration BE Fa z 3 LEE Et Trial Registration iy x i Barkun sewer Language English https 7 servert serenitybackup be a fy User Information Login Marne te Proxy Setting Use proxy to access the backup server RAR AIS Tune bene Confirm Password y pe j Proxy Sack ES Contact Address Email Fort User Mame ALL fields are required Password Already a user Cancel 5 Next Cancel E Menu Item Language Drop down menu for selecting language to start the backup application Backup Server Input box for entering hostname or IP address of the backup server http https Drop down menu for selecting http or https protocol when connecting to the backup server Proxy Setting Input area for entering proxy setting such as address port proxy use
54. ne backup Checkbox to enable or disable off line backup reminder The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Serenity Backup 29 E gt Serenity TPE Backup Ji Serenity Backup Software User s Guide 6 3 1 Continuous Data Protection Continuous Data Protection CDP is a feature providing backup for selective data whenever any change Is made Depending on the option selected every version of a file is backed up close to real time To enable CDP click on the Enable Continuous Data Protection checkbox Backup Setting lua continuous Data Protection Enable Continuous Data Protection local disks only Backup filets selected by backup sources and filters Backup all files Do not backup files defined as system files Menu Items Description Enable Continuous Data Checkbox to enable or disable Protection CDP Note CDP will only backup directories and files on local drive but not on floppy drive removable drive or network drive Backup file s selected by backup Radio button to select if CDP will sources and filters only backup modified directories Serenity Backup 30 on oo _ Serenity TPE Backup or files selected as backup source Backup all files Radio button to select if CDP will back up all modified directories or files on all local drive Do
55. ne most of the time and cannot rely on backup scheduled for regular backup of their data Advanced Settings Backup File Permissions Follow Link Enable Volume Shadow Copy Only tor Microsoft Windows 2003 AP Vista amp 2008 Enable System Logout Backup Reminder Enable off line backup Backup Interval 1 days O hours Email Motification 7 davis Ok Cancel EX Enable off line backup Enabled Prompt for backup if the time between the last backup to the current time exceeded the Backup Interval Disabled Do not prompt for backup Backup Interval Time interval between each backup job Serenity Backup 43 ES D 4 E Serenity TPE Backup Ji Serenity Backup Software User s Guide Email Notification Time interval when email would be sent for backup reminder The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability With the off line backup setting is enabled when the computer is connected online and the time between the last backup to the current time elapsed the Backup Interval a pop up off line backup confirmation menu will be prompted reminding the user to perform a backup Off line backup confirmation Ves Do vou want to start the backup For Backup5et now No Last Backup 2011 09 14 15 29 Menu Items Description s SCis Perform the
56. new alternate location Disabled Junction points are restored to the alternate location specified with its target directories and files also restored to the location specified in their relative path Target of the junction is not updated to the new relative path In other words junction now points to the original location 8 1 6 1 Delete backed up directories and files on backup server Click on the Delete button to delete backed up data that reside on the backup server This option is useful for removing backed up directories or files on server that is no longer required Serenity Backup 57 fe n Serenity TPE Backup Ji Serenity Backup Software User s Guide Select the checkboxes beside the corresponding directories or files that you would like to delete and click Delete Prior to the data removal the backup application will prompt for confirmation Restore E3 Show files as ofJab 2011 0915 Le Latest Ci Show all files Filter Falders Name Size Date Modified E El Backup Server LJ m Folder 1 ER c Ch Folder 2 H 0 amp Backup_Exchange C Folder 3 B E d Backup source LI E Filet tet OKB 2017709115 11 56 14 H h Folder 1 _ File2 tt OKB 2011 0945 11 56 20 1 Folder 2 HC Folder 3 Confirm Backup Set Deletion Are You sure you wantto permanently delete selected files Yes Mo a Delete i tems perpage 50 Page 1 1 k Restore files to Original location Alternate loca
57. o run on this computer Sunday to Saturday Checkbox to select the day s of a week to perform the backup job Time At To start backup job ata specific time Start Dropdown menu to select the start time of the backup job Stop Option to allow the backup job to run to completion or to stop the running backup job after a specified hour Time Periodically To start backup job at regular intervals of time The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Only a weekly backup schedule can be configured in the backup schedule setting dialog Serenity Backup 27 T L Jt Serenity Backup Software Serenity TPE Backup User s Guide When the Stop after number hour s option is enabled the corresponding scheduled backup job will be allowed to run until the specified hour e g 8 hours is reached 6 3 Backup Setting ny a d D s Click on the Backup Setting button at the application s main window to configure the backup settings of a backup set Backup Setting ii Continuous Data Protection Enable Continuous Data Protection local disks only Backup file s selected by backup sources and filters _ Backup all files Do not backup files defined as system files ea Encryption Encrypting key w Mask encrypting key Temporary
58. ocumentsidesktop ini 2011 09 4 16 10 26 Total New Files 1 2017 0914 16 10 26 Do Total Mew Directory 4 2017 09 4 16 10 26 D Total Updated Files 0 2011 0914 16 10 26 Total Deleted Files 0 2017 0914 16 10 26 Total Delete Directory 0 2011 0911 4 16 10 26 Total Moved Files 0 2017 0914 16 10 26 Backup Completed Successtully 2011 09 4 16 10 27 Logs per page 50 T Stages of a backup job are outlined below l 5 Serenity Backup 45 Page 171 ial Close A connection from the backup client application to the backup server is established A Shadow Copy set of the backup source volume is created if available Download the server file list from the backup server Data of the backup source is compared with the server file list to compile the following file lists New file list Modified file list Deleted file list Delta file is generated for modified file if necessary EN ee O Serenity TPE Backup Ji Serenity Backup Software Users Guide Note Only modified part of a file delta file is uploaded to the backup server reducing the time required to complete the backup job 6 Data are encrypted compressed and then uploaded onto the backup server 7 The Shadow Copy set of the backup source is removed if necessary 8 Backup is completed successful 7 2 How to start a backup Please refer to the following steps for starting a backup 1 Login to the backup application
59. ot available please check with your service provider for further details and availability Click on the button and browse to the directory which the filter is intended for For example to automatically include all Words document files within the selected directory enter the file extension of Words document e g doc in the File name extension field and press Add Select Include matched as filter mode and then click on the OK button and all Words document files within the corresponding directory will be included as backup source automatically There is no need to select each Word document files within the advanced backup source dialog manually 6 2 Backup Schedule ial Click on the Backup Schedule button at the application s main window to configure the backup schedule of a backup set A Backup Schedule defines the time time period allowed and frequency that backup job for an existing backup set should be run automatically Serenity Backup 26 Serenity TPE Backup User s Guide i Ji Serenity Backup Software Backup Schedule Run scheduled backup on this computer Backup on the following davis every week v Sunday w Monday Tuesday Wednesday M Thursday Friday Saturday i Time Start 21 om 00 Stop on completion Full Backup after hours OK Cancel EX Menu Items Description Run scheduled backup on this Checkbox to enable or computer disable the corresponding backup set t
60. ou would like to search for Type Dropdown menu for selecting the type of pattern they includes contains exact starts with ends with Apply to Dropdown menu for selecting if the search is applied tO Serenity Backup 52 E gt Serenity TPE Backup Ji Serenity Backup Software User s Guide Files and Directories Files only Directories Search subfolders Click to enable or disable search on the subfolders of the selected Look in directory Checkbox to enable or disable case sensitivity Click to begin the search Click to stop the search process The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability The Search option can be used to locate a directory or file within a backup set with large amount of data When the search is completed user can select the data for restore in the search menu For restore that follow a certain pattern for example Microsoft Words document file that ends with doc only Enter the pattern doc into the Pattern textbox select type ends with from the Type dropdown menu and click Apply 8 1 3 1 Delete extra files Click on the Advanced button select the Delete extra files checkbox to enable the delete extra file option Advanced Restore Options Delete extra files Follow Link Ok Cancel EX When the De
61. p Software ne Guide ee Save password Checkbox to enable or disable password Saving Click to request for lost password password Click to access advance option such as Language Backup Server and Proxy Setting Language Drop down menu for selecting language to start the backup application Backup Server Input box for entering hostname or IP address of the backup server http https Drop down menu for selecting protocol when connecting to the backup server Proxy Setting Input area for entering proxy setting such as address port proxy username and password The availability of options listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Press the Option button to access the Language Backup Server and Proxy setting settings Configure the backup server information by entering the server hostname e g backup server com or IP address e g 192 168 1 1 of the backup server in the Backup Server field For backup server that accepts connection on custom port only append the hostname or IP address in the Backup Server field by adding a semi colon and the custom port number at the end For example backup server com 8080 or 192 168 1 1 8443 For security concerns you can configure the backup client application to communicate with the backup server in SSL protocol Secure Socket Layer select
62. p_Exchange M d Folder 3 B ab Backup_Source File tt OKB 2011 09 15 11 56 14 ab Folder 1 E File2 tet OKB 2011 09 15 11 56 20 J Folder 2 d Folder 3 el iv m Local Disk C Backup_Source v Search Backup_Source Organize Include in library Sharewith New folder 33 Fil E videos a Folder 1 Folder 3 M Computer amp Local Disk C Folder 4 not yet backed up J Backup_Exchange di Folder 5 not yet backed up y E EE Filet txt Ji Folder 1 ___File3 not yet backed up txt Folder 3 J Folder 4 not yet b sperpage 50 Page 1 1 Folder 5 not yet b ExchangeSetupLogs inetpub testore Log X a PerfLogs Program Files Show All v Program Files x86 ype Log Time gl zi Start Windows 2008 R2 Serenity ACB 6 5 4 0 2011 09 15 12 01 34 d windows Downloading restore file list 2011 09 15 12 01 34 a 6 items Downloading restore file list Completed 2011 09 15 12 01 34 Creating new directory C Backup_Source Folder 2 2011 09 15 12 01 34 Samefile C Backup_SourceWFile1 td exists already 2011 09 15 12 01 34 Downloading C Backup_SourceFile2 t4 Total 0 bytes 2011 09 15 12 01 34 Delete for Sync Option C Backup_Source File3 not yet backed up te 2011 09 15 12 01 41 Delete for Sync Option C Backup_Source F older 4 not yet backed up 2011 09 15 12 01 48 Delete for Sync Option C Backup_Source F older 5 not yet backed up 2011 09 15
63. ption key remain the same It is VERY IMPORTANT that the encryption key is written down and additional copies of the key are made and stored in safe places so that it is readily available when needed to restore data If you lose the encryption key the data is irretrievable Press the OK button to complete the configuration of backup set Scheduled backup will run automatically tf you leave your computer on 11 To perform a backup immediately click Backup button on the left panel 12 Setup is now completed For further details of each step please refer to the following chapters Serenity Backup 10 ari gt NH serenity TPE Backup Ji Serenity Backup Software User s Guide 4 Uninstalling SerenityACB This chapter describes how to uninstall the backup client application 4 1 Uninstalling SerenityACB on Windows platforms 1 On the Windows machine with SerenityACB installed 2 Open Start menu select Control Panel and Add or Remove Programs 3 Select Serenity TPE Backup from the list and press the Remove button 4 2 Uninstalling SerenityACB on Mac OS X platforms 1 Onthe Mac OS X machine with SerenityACB installed 2 Remove all program files by running the following command in terminal gt cd SSerenityACB_HOME bin sudo uninSstalt sh 3 Remove all backup setting files by running the following command in terminal Serenity Backup 11 EO e o Serenity TPE Backup Ji Serenity
64. r File permission may not be restore able depending on the alternate computer s operating system or user s setup Disabled Original Directories and files are restored computer to the original computer Alternate Directories and files are restored computer to the original computer Serenity Backup 38 ma ty TPE Back i Serenity Backup Software sia her Guide PT 6 3 2 6 Follow Link Follow Link defines whether to follow an NTFS junction point or NTFS symbolic link during backup iy Advanced Settings Backup File Permissions Follow Link Enable Volume Shadow Copy Only tor Microsoft Windows 2003 AP Vista amp 2008 Enable System Logout Backup Reminder Enable off line backup Backup Interval d avis hourts Email Notification day s Ok Cancel EX Follow Link Action O o o Enabled Backup junction point or symbolic link as well as the directories and files that it links to even if the target data are not located under the backup source Disabled Backup junction point or symbolic link only The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability When the follow link option is enabled not only is the symbolic link or junction point backed up but directories and files that the junction point links to will also be backed up Restore outcome would be different with the
65. ress in the textbox provided Press the Submit button 6 If you already have a backup user account select Already a user and logon to the server with your existing login credentials 7 For first time login you will be guided to create a backup set Select the Backup Source for the backup set Configure a backup schedule for unattended backups Select an encryption setting for your backup set Accept the default encryption settings using the backup user account s password string as encrypting key if no change Is necessary Important Even with the default encryption setting selected the encryption key is independent from a backup account s password Serenity Backup 7 im Serenity Backup Software sise Lire a Since encryption settings are set at a backup set s creation time even if the password is changed afterward the encryption key remain the same It is VERY IMPORTANT that the encryption key is written down and additional copies of the key are made and stored in safe places so that it is readily available when needed to restore data If you lose the encryption key the data is irretrievable Press the OK button to complete the configuration of backup set Scheduled backup will run automatically if you leave your computer on 8 To perform a backup immediately click Backup button on the left panel 9 Setup is now completed Serenity Backup 8 ee serenity TPE Backup Ji Serenit
66. rname and password Serenity Backup 13 te serenity TPE Backup User s Guide Login Name Input box for entering trial backup user login name Password Input box for entering trial backup user password Ji Serenity Backup Software Contact Input box for entering trail backup user email contact Click to create the trial backup user account Already a user Click to access the login dialog for user with backup user account already The availability of options listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability For sub sequence login the login dialog will be displayed WE Serenity Backup Manager o Serenity Online Backup Manager Login Mame username serenity Backup Manager Serenity Online Backup Manager Password Login Hame username _ Save password Password Forgot your password Save password Forgot your password 3 Language English a Oke Cancel a Options Be Backup Server https serverl serenityhackup be w Proxy Setting Use proxy to access the backup server Type Proxy sack Address Port User Mame Password OK Cancel amp l Options Login Name Input box for entering backup user account login name Password Input box for entering backup user account password Serenity Backup 14 ity TPE Back i Serenity Backu
67. s command prompt with an administrative user account on the machine 3 Change to the directory containing the acb win exe file Type in acb win exe and the appropriate switches for example gt acb win exe VERYSILENT LANG en TASKS Everyone Syntax acb win exe SILENT VERYSILENT LANG xx Fa 7 TAGK Opei on SILENT Install the backup application showing the installation process VERYSILENT Install the backup application hiding the installation process LANG xx Install the backup application in the language Selected TASK option Install the backup application available to all Serenity Backup 6 ity TPE Back i Serenity Backup Software ne Guide users or one user only e g me only Abbreviations of the language to install the backup application in e g en it fr 4 Press Enter 3 1 3 Configuring SerenityACB 1 Launch the SerenityACB user interface by double clicking on the desktop icon 2 Enter the backup server hostname in the Backup Server field 3 Optional For machine that requires Internet connection through proxy select the Use proxy to access the backup server option and fill in the Proxy setting setting 4 Press the Next button afterward 5 Optional If you do not have a backup user account you can register for a trial user account with the following steps Enter the Login Name and Password of your choice Enter your Email add
68. s nbataatobuietdionesanch stat meas iair e eeii 26 6 3 PACK SUMING a EE E A A E E E done oaneceaaaies 28 6 3 1 Continuous Data Protec Hol wiicosconeinonscionsimsstesiceoscaceleascceeiicasutuasinassuotecneesesdacacon 30 6 3 2 Po DU e EE EEEE 32 6 3 3 Toe SCO rene steer tren er ner ents serrate se 34 6 3 4 ROC D S A E ere 34 6 3 5 User Authentication for Windows ss 35 6 3 6 Adyancod SCN OS seriar ern EEEE 37 6 3 1 6 Backup File Permissions 37 63 20 Flw Re A 39 6 3 3 6 Enable Volume Shadow Copy 40 6 3 4 6 Enable System Logout Backup Reminder 42 6 3 5 6 Enable off line DAC 43 RC D ed E E E ene 45 7 1 How data are backed up 45 1 2 FLOW O a UD a E E E 46 O RESO ee A ee AE E EA 48 8 1 HOW Gala are restored cmocencsssanecesvenceaastacansednesssestnaaiete gaan ones cesser 48 Serenity Backup i Fa 9 Serenity Backup Software Serenity TPE Backup User s Guide 8 1 1 BRS COE DY LC TMU en ea ea E E EEO E 49 SL EMU a E E 50 SALE D ee E E 92 DM DOT SR RS a den aan a at ce 53 DL Tolon DR ae caen a co 55 SLL R PONSE ne 57 8 1 6 1 Delete backed up directories and files on backup server 57 8 2 How tostar are SOLE enor ae de 58 8 2 1 Restore using the SerenityACB user interface VU 59 8 2 2 Restore using the web interface 2 nid dtes cs cnien 63 8 3 IP restriction for restore using the web interface 66 9 Emal Reporting den ae ao annee en A et SE 67 9 1 Wome CA a
69. se of the other options such as Filter Search and Advanced option available more details can be found in the earlier sections of this guide 8 For restore to the original location on the client machine select the Original location radio button For restore to an alternate location select the Alternate location radio button and click Change to change the directory path which you would like to restore to 9 Click Start Restore to begin the restore process Serenity Backup 65 tc Serenity TPE Backup Jt Serenity Backup Software Restore Restore Progress Restore Completed Successtully 100 Estimated Time Lett 0 sec Downloaded 0 0 fil Elapsed Time U sec Transfer Rate Ubit s View log G Close Jbliez pas de verifier r guli rement si toutes vos donn es critiques sont bien couverte 8 3 IP restriction for restore using the web interface IP address restriction can be imposed on the backup server to restrict computer with un authorized IP address from restoring data using the web interface This can only be done by the administrator of the backup server Please consult your service provider for more information on this option Serenity Backup User s Guide 66 Serenity TPE Backup Ji Serenity Backup Software User s Guide 9 Email Reporting This chapter describes the various email reports sent by the backup server to the backup user 9 1 Welcome ema
70. snow Advanced Uption application used to backup data to the of 2011 09 19 x Latest gt 9 files ad View ee Serenity BMG amp Dow Restore Delete File Directo Size Last Modified Zipped Ratio Rows Page 50 Key Features z Folder 1 Folder 2 Folder 3 File1 txt 675k 2011 09 19 10 36 2k 99 File1 txt 0 2011 Documentations E Contact Us 9 15 11 56 20 0 2011 09 15 11 56 20 0 fe fe E B B E File3 txt 2011 09 19 10 34 68 0 Restore Delete Note This shows all files directories within a backup job of a backup set Files shown in light gray color are retained in the retention area To restore files directories please click the Restore button shown above To delete files directories please click the Delete button shown above D Differential delta file I Incremental delta file Size number The number in the round bracket is the file size of delta file and it is not available for full file Serenity Serenity 10 3 Review Backup Jobs In addition to reviewing your backup activities from the email report and from SerenityACB you can also review any of your backup jobs by using the Report panel available on the web interface To review a backup job select the required backup job from the Backup Set and Backup J ob drop down lists F 2 Serenity Backup Software DI a GE Ta 41 BackupSet GET atte 2011 09 19 v 10 36 gt Sereni
71. stics You can review the amount of data you have stored on the backup server and uploaded to the backup server on each day by opening the Statistics panel available on the web interface To review your storage Statistics for a different month just select the month from the Month drop down list Z j Select Language A Serenity Backup Software i Introdution Storage Usage Summary Month YYYY MM 2011 09 x n a Serenity BMG is a server application which Data Area Retention Area Uploaded Size offers online backup services to its users 2011 09 16 o o o o 0 0 0 0 0 0 G Serenity ACB is a full featured client 2011 09 17 10k O O0jJ 7 0 0 0 0 10k 7 10k O O0j 7 ROPIERDNE Saas to backup data to the 2011 09 18 10k O o 7 o o o o 0 0 10k 0 0 7 soud Lens 2011 09 19 11k 675k 99 6 42 58M 63 62M 34 1001 42 57M 999 42 59M 64 28M 34 1007 SG SE Average 8k 168k 96 5 10 64M 15 9M 34 250 10 65M 251 10 65M 16 07M 34 255 Unit Compressed Size Total No of Files amp Key Features Unit Compressed Size Uncompressed Size Ratio Total No of Files Documentations Key Contact Us Data Area Total backup data stored in the data area Retention Area Total backup data stored in the retention area Ol f updated or deleted backup files are DD pt LE n policy of the backup set before ta sto Jld copies of retained here for the number of days specified by
72. ted above may be service provider dependent If a feature is not available please check with your service provider for further details and availability You can change the backup user account s password by pressing the Change button to open the Change Password dialog Change Password ial Password Old Password Mew Password Confirm Mew Password Ok Cancel EX Enter your Old Password e g existing password and New Password into the corresponding textbox and press OK Serenity Backup 19 sin ee ri eel E Serenity TPE Backup Ji Serenity Backup Software User s Guide To change the backup user account s time zone setting select the corresponding time zone from the Time Zone drop down menu User Profile A User Information Login Mame Username Password Change Save password EI Contact Mame username Email support polmome be Ch Time Zone GT 071 00 CEST a GhT 01 00 CEST d GMT 0 00 EESTI ES GMT 02 00 CAT CMT 0 200 SAST GT 0200 EET CMT 0 200 DT CMT 03 00 EAT CMT 03 00 AST To update the contact information of the backup user account you can enter the corresponding information such as Name and Email in the corresponding field and press OK 5 5 About Serenity TPE Backup Click on the About Serenity TPE Backup button to view information of your backup application such as the application version and backup service provider
73. the retentio fro the system they are removed from Uploaded Size Total data uploaded on a particular date Total Storage Data Area Retention Area Serenity Serenity Key Date The date that the following statistics are collected Total number and size of backup files stored in the Serenity Backup 82 Serenity TPE Backup Ji Serenity Backup Software User s Guide data area on a particular date Retention Area Total number and size of backup files stored in the retention area on a particular date the backup server on a particular date your backup account on particular date Serenity Backup 83 Jo Serenity Backup Software serenity TPE Backup _ se ereny Backup software SSC sr Guide Appendix A Supported Languages Language Code Serenity Backup 84
74. tion a Restore file permissions Search 4 Advanced Start Restore Cancel E I mportant Files will no longer be available for restore after they are deleted from the backup server 8 2 How to start a restore There are two methods for restoring data Method 1 Use of the backup client application s user interface for restore on the client machine Method 2 Use of the web console interface for restore anywhere Serenity Backup 58 Ci ee ri Dani a serenity TPE Backup Ji Serenity Backup Software User s Guide 8 2 1 Restore using the SerenityACB user interface Refer to the following steps for restore using the backup application s user interface 1 Login to the backup application s user interface ME Serenity Backup Manager I Serenity Online Backup Manager Login Mame username Password Save password Forgot your password OK Cancel Eo Options 2 Click on the Restore button on the backup application s main window to open the Restore Menu Serenity Backup 59 fe Serenity TPE Backup Ji Serenity Backup Software User s Guide W Serenity 4 Click Backup Serenity BMG Language English Ur b 1 Save Setting Quit Summar Username Backy i Quota sage sed 0 5c 0 Data 0 0 file Recycle Bin 0 0 file Restore st Statistics Total Backup O 0 file Backup Log Eis Total Restore 0 0 file Restore Log Last Backup Mo backup lo
75. tray icon for SerenityACB will be installed and SerenityACB will be launched automatically Serenity Backup 5 Pe ees gt serenity TPE Backup Ji Serenity Backup Software User s Guide 3 1 2 Installing SerenityACB using the command line silent mode 1 Download the SerenityACB installer acb win exe from the SerenityOBS web interface Select your Operating System ap LINUX Installation Guide Serenity BMG Serenity ACB Windows System Requirement Requirement Please click here for system requirements of Serenity BMG and Serenity ACB w Download Download Serenity Backup Manager A full featured backup software Please click here for the supported applications and servers Download Serenity A Click Backup Get Started et Started 1 Download the setup file above and run it Follow the instructions on the installation wizard to complete the installation When finished a new icon Serenity BMG Serenity ACB will be installed to the system tray near the clock automatically and Serenity BMG Serenity ACB will be launched automatically Enter the backup server hostname in the Address field and press the Next button Optional If you are using proxy server to access the internet please fill in the Proxy setting section and press the Next button Optional If you do not have a backup account you can register a trial user account by the following steps 2 Open a Window
76. ty BMG is a server application which offers online backup services to its users Job Status Serenity ACB is a full featured client application used to backup data to the Serenity BMG A Detailed Report is Backup finished successfully DetailedSegz More Information 1 n G available Backup Time 2011 09 19 09 54 2011 09 19 09 54 CEST Repo E Downloads New Files 1 1k bytes Data Area 11k bytes 675k bytes Updated Files 1 3k bytes Retention Area 42 58M bytes 63 62M bytes Key Features Updated Access Permissions 0 0 bytes Total Upload 42 59M bytes Deleted Files 1 ik bytes Backu n n p Quota 50M bytes Documentations Moved Files 0 0 bytes Remaining Quota 7 41M bytes onta Copied Files 0 O bytes Unit Compressed Size Uncompressed Size C ctus Unit Number of files Total file size Serenity Serenity The overall status of the backup job Normally you should see Backup finished successfully in this field If you happen to get something else please click the Detailed Report image on the Backup Time The time when the backup job ran eee Serenity Backup 79 on oo Serenity TPE Backup EE backup set backup set Total number and size of backup files with file Updated File permission updated in your backup set your backup set your backup set another location in your backup set The total backup data stored in the data area Retentio
77. ty Backup Software User s Guide New Backup Set Wizard ea Encryption Do not use encryption Default Encrypting key Confirm Encrpting key 4 Previous OK Menu Items Description Do not use encryption Checkbox to disable encryption not recommended Radio button to select using default encrypting key Encrypting key Input box for entering your choice of encrypting key The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability By selecting the Default encryption setting you will be using the backup user account s password string as the encrypting key for this backup set Important Even with the default encryption setting selected the encryption key is independent from a backup account s password Since encryption settings are set at a backup set s creation time even if the password is changed afterward the encryption key remain the same It is VERY IMPORTANT that the encryption key is written down and additional copies of the key are made and stored in safe places so that it is readily available when needed to restore data If you lose the encryption key the data is irretrievable Serenity Backup 33 on a oes ee Serenity TPE Backup Ji Serenity Backup Software User s Guide If you are entering your own encrypting key please considering selecting an encryption key
78. up user account The availability of report listed above may be service provider dependent If a report is not available please check with your service provider for further details and availability 9 2 Forgotten password email A backup account user can retrieve his her password by requesting for a forgotten password email which is sent to the contact email address of a backup user account User can request for a forgotten password email by clicking on the Forgot your password button on the backup application s login dialog or the Forgotten your password button on the web console login page Serenity Backup 68 EN E Serenity TPE Backup Ji Serenity Backup Software User s Guide Reply Reply All Forward Y H amp B x P Forgotten Password Request gt username Serenity Backup Manager report serenitybackup be To Thursday September 15 2011 15 17 Request for forgotten password Generated at Thu Sep 15 15 17 39 CEST 2011 FAQs 1 Why are you receiving this report Login Name US enamine When a user visits the forgot password page and Password AM Swa4JOxZMjk2JRf1OLKOQ requests the password for this backup account all Alias registered contacts for this account will receive a Language English password reminder email Ifthe password reminder Contact was notrequested by an authorized user please contact us immediately 2 What should you do after reading this email Your current pass
79. word is shown under the user setting You are suggested to change your password to a more easily remembered password and delete this email to avoid any third party gaining your password usemame polynome be A forgotten password email contains the following information User setting information including Login Name Login name of the backup user account Password Password in hashed format of the backup user account Alias Alias of the backup user account Language Preferred language for all email reports sent to the backup user account Contact Contact email address of the backup user account The hashed password can be used for login to the web console or the backup application user interface After logging into the backup application the user will be prompted to reset the password Serenity Backup 69 Serenity TPE Backup Ji Serenity Backup Software Users ide Reset Password Password Mew Password a rd Confirm Mew Password gt Serenity Backup 70 tr PrO E Serenity TPE Backup Ji Serenity Backup Software User s Guide 9 3 Backup Job Report For each backup job that you have run a backup job report will be sent to you by email This report contains a summary for the backup job that was run and a full listing of all files being backed up by the backup job The backup summary report contains the following information Reply Reply All Forward H amp amp amp XxX m
80. y Backup Software User s Guide 3 2 Installing SerenityACB on Mac OS X platforms 1 Download the SerenityACB installer acb mac zip from the from the SerenityOBS web interface Select your Operating System Installation Guide Serenity BMG Serenity ACB Mac OS X print System Requirement Requirement Please click here for system requirements of Serenity BMG and Serenity ACB w Download Download Serenity Backup Manager A full featured backup software Please click bere for the supported applications and servers Download Serenity A Click Backup Get Started et Started 1 Download the setup file above 2 Expand the archive and run the Serenity BMG Serenity ACB installation wizard within the archive 3 Follow the instructions on the installation wizard to complete the installation 4 Restart your Mac Double click the desktop Serenity BMG Serenity ACB icon to start Enter the backup server hostname in the Address field and press the Next button Optional If you are using 4 proxy server to access the internet please fill in the Proxy setting section and press the Next button 7 Optional If you do not have a backup account you can register a trial user account by the following steps 2 Expand the archive and execute the SerenityACB package 3 Follow the instructions provided by Installation Wizard to complete the installation 4 Launch the SerenityACB user interface by double cl
81. you need to specify a Windows domain account for the backup client application with sufficient permission to access the network location to allow the backup application to access the data for backup by default the backup application services run as Local System which does not have permission for network resource User Authentication for Windows Domain Domain UserName Username Password Fr Menu Items Description Input box for entering domain of the Windows domain account Input box for entering username of the Windows domain account Input box for entering password of the Windows Serenity Backup 35 Serenity TPE Backup User s Guide RS The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability D Serenity Backup Software Enter the login credentials of a Windows domain account with sufficient permission to access the network shared drive to allow access for SerenityACB Please also modify the Log On account of the backup application s scheduler service 1 Under Control Panel select Administrative Tools and Services 2 Right click on Online Backup Scheduler Serenity A Click Backup Services File Action View Help 6s m E abs H m au p Sh Services Local Description Status Online Backup Scheduler Serenity Name Startup Type
82. your registered email address automatically 3 Serenity Backup Software i Introdution Serenity BMG is a server app offers online b 5 lication which ackup services to its users Serenity ACB is a full featured client application used to backup data to the Serenity BMG t Downloads amp Key Features Documentations i Contact Us Serenity BMG Serenity BRS Serenity BSV Login Name or Email ieve your forgotten password i Enter either your Login Name or Email in the form above ii Press the Request button iii You should receive your password immediately via email Serenity Serenity 10 2 Restore Delete Undelete Backup Files Using the File Explorer you can browse through the backup data both current and previous versions on SerenityOBS You can select any current backup files to Restore or Delete You can also select any deleted backup files in gray to Undelete Note Restore of native features e g file attributes file permission symbolic links junction points are not supported by the Web Restore Applet Serenity Backup 78 Serenity TPE Backup Jt Serenity Backup Software Users Guide f f Select Language 23 Serenity Backup Software i Introdution Serenity BMG is a server application which offers online backup services to its users _ Serenity ACB is a full featured client Show files Show all Show Jobs S 2 A sx Ki as ne

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