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InfoChannel Content Manager 5 User's Guide

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1. IntoChann ANAGE TENT InfoChannel Content Manager 5 User s Guide InfoChannel Content Manager 5 Copyright Copyright 1993 2007 Scala Inc All rights reserved No part of this publication nor any parts of this package may be copied or distributed transmitted transcribed recorded photocopied stored in a retrieval system or translated into any human or computer language in any form or by any means electronic mechanical magnetic manual or otherwise or disclosed to third parties without the prior written permission of Scala Incorporated Trademarks Scala the exclamation point logo and InfoChannel are registered trademarks of Scala Inc All other trademarks or registered trademarks are the sole property of their respective companies The following are trademarks or registered trademarks of the companies listed in the United States and other countries Microsoft MS DOS Windows Windows 95 Windows 98 Windows NT Windows 2000 Windows XP DirectX DirectDraw DirectSound ActiveX ActiveMovie Internet Explorer Outlook Express Microsoft Corporation Intel Pentium ntel Corporation Adobe the Adobe logo Adobe Type Manager Acrobat ATM PostScript Adobe Systems Incorporated Some parts are derived from the RSA Data Security Inc MD5 Message Digest Algorithm JPEG file handling is based in part on the work of the Independent JPEG Group Lexsaurus Speller Technology Copyrig
2. Frame Properties Frame name Left Width 559 66 0 1024 Main m TIR Top 0 Arrange Height 768 Autoscale m o om Le Fit inside fram Frameset Properties Frameset 3FRAMES 16381 jw CP 0 Screen 1280x768 faa C1280 768 size Preview 7 Frame Properties Frame Bottom Crawl Cis Bottom Crawl name Left 0 Top 640 Arrange iv Width 1280 Height 128 Autoscale Fitinside fram v 986 703 If you select a frameset or create a custom frameset that has more than one internal frame you can adjust the sizes and names of the frames according to your specific design requirements in the lower half of the panel InfoChannel CONTENTMANAGER lm ave A cg IS ann Channels Properties Playlists 1 item found displaying 1 to 1 Items per Page 25 Channels N Fr tN Frameset Properties Scala Internal Full Screen 1024 X 768 tm Frameset Full Screen 1024 X 768 m Screen size 1024x768 Logout Preview Be sure to click the Save button at the top of the panel to retain the properties and information for your new channel You may also select any channel and change the properties and frameset configuration at any time Frameset Templates InfoChannel Content Manager comes with several preset Templates for Channel Framesets These ar
3. Chapter 3 Network Monitoring Maintenance and Settings 2 Chapter 3 Network Monitoring Maintenance and Settings 5 e Scheduled on Content Manager will generate player plans based on the scheduled interval that you choose This interval could be once a day twice a day three times a week etc InfoChannel CONTENT MANAGER f Home System Administrator SCALA Plan generator Schedule Configuration Maintenance Jobs C On demand Publish Locations eooo Workgroups Plan Settings Network Settings Network Monitor At this time 09 00 User Activity Scheduled on All C Tuesday C Thursday _ Saturday These are the current schedules They are only activated when Scheduled on schedule type is used Scheduled to Run Next Run Last Run If you make any changes in how the player plans are generated be sure to click the Save button in the button bar so your changes are committed IMPORTANT NOTE InfoChannel Players must receive a valid plan at least once every thirty 30 days Otherwise the player will stop playing its content until a new plan has been received By clicking the Tasks tab you can easily view a list of the most recent to least recent plans that have been generated You may also view important information such as e How the plan was generated Automatic or Manual e When the plan was generated time e How long it took to generate the plan time e Number of players
4. A vI Select backup destination and source Select or type the name of the database you want to restore then select the source to restore from Chapter 5 Backup and Restore Instructions Restore database 1 9 2007 12 43 23 cm backup vi F Point in time restore E Type Size m 1 9 2007 12 43 23 23 C tmp backup em cm backup A On 3 Check options and execute restore Click the Options tab Scala recommends that the default options remain unchanged Once chosen click OK Chapter 5 Backup and Restore Instructions ym SQL Server Enterprise Manager 7 loj x Fle Action Restore database x e gt GI J Console Rot a w Microsol a4 soL aS General Options J Eject tapes if any after restoring each backup J Prompt before restoring each backup I Force restore over existing database Restore database files as Original File Name C Program Files Microsoft SQL Serve peAa termes rail ts aa ae P MEET kA cy bend Be C Program Files Microsoft SQL Serve C Program Files Microsoft SQL Server MSSQ Recovery completion state Leave database operational No additional transaction logs can be restored C Leave database nonoperational but able to restore additional transaction logs C Leave database read only and able to restore additional transaction logs Unda file CAProaram Files Microsoft SOL Server MSSOL BACKUPSUN
5. a ae E Restore Database cm_01 Oj x pg_restore setting owner and privileges For FK CONSTRAINT Fk pg_restore setting owner and privileges For FK CONSTRAINT Fk_ 4 Servers 1 E Development DB trygve P9_restore setting owner and privileges for FK CONSTRAINT Fk aS Databases 3 pg_restore setting owner and privileges For FK CONSTRAINT Fk S O mi pg_restore setting owner and privileges for FK CONSTRAINT fk_ pg_restore setting owner and privileges For FK CONSTRAINT Fk_ pg_restore setting owner and privileges For FK CONSTRAINT Fk_ Do pe Languages pg_restore setting owner and privileges For FK CONSTRAINT Fk_ H Schemas 1 pg_restore setting owner and privileges For FK CONSTRAINT Fk_ g Ipg_restore setting owner and privileges For FK CONSTRAINT Fk_ Replication fons cm_02 Process returned exit code 0 j hen postgres H E Tablespaces 2 Group Roles 0 ir Options Contents Le Login Roles 1 E EES Messages 0 00 secs A Retrieving Database details Done A Using command line You may choose to use the command line tool pg_restore exe to restore the database To restore a backup execute the following command pg_restore dbname cm_01 format custom U postgres W C tmp db backup Please refer to the PostgreSQL manual for more details on the command line tools MySQL If you are using the MySQL database you must follow the
6. InfoChannel Designer 5 This is the creation software InfoChannel Player 5 Playback software Plan This includes instructions which are created by Content Manager so players know what to do when Content Manager Direct A type of delivery option which is specified within InfoChannel Content Manager and the InfoChannel Player Player Direct FTP A type of delivery option which is specified within InfoChannel Content Manager and the InfoChannel Player InfoChannel Player software comes with a built in FTP server specifically for this purpose Publish Location An FTP or shared folder which both Designer and Content Manager can access Before You Install Checklist of Hardware System Requirements Hopefully you re reading this before you ve attempted to install InfoChannel Content Manager on your computer We ve listed some minimum requirements for you to consider to ensure the optimum performance from your configuration Please carefully review the checklist below to make sure your system meets the minimum requirements Failure to properly follow the installation and configuration instructions may cause problems with your computer or player configurations 1 10 InfoChannel lt 50 InfoChannel lt 200InfoChannel lt 2000 InfoChannel Players that in Players that in Players that in total Players that in total total receive less total receive less receiveless than receive less than 10 than 100MB of than 500M
7. Metwork Dial up Logging Playback Modules Point bo Poink Connection Plan Delivery Pull From Infochannel Content Manager Pull From Infochannel Content Manage k mT Refresh Chapter 1 Introduction D Hetwork Connection Options Enable Network Bandwidth Throttling w Licensing All InfoChannel Players receive their license directly from InfoChannel Content Manager 5 Players must be able to contact InfoChannel Content Manager every so often to obtain an updated license Without a valid license your content will not playback Player Computer Optimization Your player computer can be optimized for greater efficiency and security The Scala System Optimizer tool adjusts various Windows system settings on a Player computer for optimal behavior This tool can modify various registry settings adjust or disable various Windows services and even schedule a weekly reboot You can simply use the recommended settings or customize the set changes you wish to perform To start this tool simply click the Scala System Optimizer link in the startup menu Chapter 1 Introduction S EA InfoChannel Player 5 EA InfoChannel Player 5 Configuration InfoChannel Player 5 System Optimizer InfoChannel Player 5 Transmission Client InfoChannel Player 5 User s Guide _ Local Integrated Content El Release Notes J Scala InfoChannel Player 5 Logs WWW InfoChannel Player 5 on www scala com Example Con
8. Restart upon change The player will restart the playlist from the beginning and attempt to play until completion every time the channel variable is changed Loop until unchanged If one or more triggers happen before the playlist ends then the playlist loops once instead of ending Triggers in subsequent loops follow the same logic Chapter 4 Advanced Features Loop once per change For each trigger that happened while the playlist is playing another loop of the playlist is added Once any changes are made be sure to click Save to keep those settings A Simple Trigger Example To see the benefits of using triggers follow these instructions to setup a trigger Configure a player to play back in One Channel Window mode This is necessary as the example uses Windows message boxes Open notepad and type Do result msgbox Play Trigger Playlist voYesNo If result 6 Then MyTrigger True msgbox Press OK to stop Trigger Playlist from playing MyTrigger False Else MyTrigger False End If Loop Save the file as MyContro Script vbs Upload the file to Content Manager using the File Uploader in the Media items list Go to Planning gt Channels Select a channel you want to use for this example then click the Variables tab In the name field type MyTrigger This should automatically change the Name to Channel MyTrigger and the Shared name should be MyTrigger Leave the
9. Enable lookups If enabled Tomcat wil attempt to resolve the hostnames of clients such as players Enabling this setting can negatively affect performance No TCP delay If enabled this setting generally improves performance If you edit any of the connector settings make sure to click the Save button Then click the Restart Server button to use your new settings Chapter 3 Network Monitoring Maintenance and Settings 2 You can create new connectors by using the New button If you want to create a new HTTPS connector refer to Chapter 4 Additional settings are available for HTTPS connectors Please refer to Chapter 4 for more information Client Connections IMPORTANT If you make any changes to the client connections your player s might not be able to connect back to Content Manager Meaning that you will need to reconfigure any existing players in the field to use the new settings When you install Content Manager the client connection settings are pre configured If you want to change them post installation go to Settings gt Server Settings and click the Client Connections tab You can then edit certain settings InfoChannel CONTENTMANAGER Web Server Monitoring and Administration Status Connectors Glient Connections System Information me Player Connections Personal Settings Users Virtual folder IContentManager Roles License Status DB Config Use HTTPS C Server Settin
10. ET In Europe 9 00 to 17 00 CET Service coverage required outside of these hours may be arranged by agreement with the Sup port Organization 7 Services Not Covered The following services are not covered by this Agreement Maintenance of facilities external to the Software hardware support questions regarding hardware installation support or maintenance telecommunications systems Repair or damage resulting from malfunction of electrical power or heating ventilation and air conditioning water damage fire damage theft integration of the Software with non compatible systems or software misuse or improper use of the Software including without limitation any use not specifically authorized in the Software license agreement documentation or manuals vandalism civil commotion or war or any combination thereof Support or Maintenance Services for altered or modified Software other than that altered or modified by Scala and or authorized agents of Scala or support versions of Software that have been superseded by a new release provided that Scala will continue to support superseded versions for a reasonable period not to exceed forty five 45 days sufficient for Customer to implement the newest version Supervision of repairs on associated equipment Telephone support of the end user is not part of the Scala Advantage Basic Program but is included in the Scala Advantage Plus Program For Scala Advantage Basic custome
11. You can configure the player to send a heartbeat at predetermined intervals so the system will recognize that it is still operating efficiently If the player does not send a heartbeat signal at a pre determined time an optional email can be sent to one or more users You could then create a new maintenance task for instance to reboot the player Uncleared Errors The Uncleared Errors tab lists every error that has not been cleared from InfoChannel Content Manager To view more details about an error select the error and click the Details button or the Error Details tab To clear an error select the error and click the Clear button Note that clearing the errors in Content Manager does not fix the error which has occurred with the player It simply removes the item from the Uncleared Errors list You must resolve the problem on your player otherwise the problem will reappear in Content Manager at a later time To clear all errors click the Clear All Errors button Chapter 3 Network Monitoring Maintenance and Settings 2 Error Details The Error Details tab contains detailed information about an error that has occurred on one or more players This information should be used to diagnose a problem with a player on your network An error detail contains e Error The type of error that has occurred e Error Number The error number with which the error is associated e Problem number The problem number
12. aj GameRoom_300k wmv amp MAU_02X_775x620 jpg Q MAU_177_4 N GET Logo font txt amp mau_1s0_ i Oo t GET Logo Trans png amp MAU_051_496x620 jpg amp MAU_182_ Ai GMInterview_300k wmy amp MAU_066_496x620 jpg amp MAU_192 Documents fj Golf_300k wmv amp MAU_112_775x620 jpg amp MAU_195 ci E Griling_300k wmvy Q MAU_117_496x620 jpg w MAU_196 Pr ai HeatingwrapTreatment_300k wmv MAU_119_496x620 jpg amp MAU_207 My Computer Kids_300k wmv amp MAU_120_775x620 jpg amp MAU_238_ amp ls gt File name MAU_03X_775x620 jpg Upload My Network Paces Files ofype Chapter 2 Overview A Home System Administrator SCALA InfoChannel CONTENTMANAGER Arrange by Modified 4t Search items per Page 25 v Type vour search nere p Details File Type Modified 2006 09 28 19 56 5 Size 151 6 KB finean Revision 1 Type Image Modified 2006 09 28 19 54 Size 105 0 KB Revision 1 Type Image Modified 2006 09 28 19 52 Size 91 4 KB Revision 1 Type Image Modified 2006 09 28 19 51 Size 114 4 KB Revision 1 Type Image Messages Templates MAU_02X_775x620 jpg Folder Category Department none MAU_03X_775x620 jpg Folder Category Department none MAU_004_775x620 jpg Folder Category Department none MAU_002_775x620 jpg Folder Category Department none Chapter 2 Overview To determine the properties of a me
13. nN More than one Channel Variable can be linked to the same Control Script Simply choose the same Control Script for each Channel Variable Note that in this case only one Control Script will be run Once you have added one or more variables to your channel make sure you click the Save button to keep your changes Chapter 4 Advanced Features Playlists to be Triggered Playlists to be triggered are no different that regular playlists However when you created your playlists they might not have met the criteria that is now needed A playlist to be triggered is special because it only plays when a channel variable is changed It is recommended that you create any playlists to be triggered now before moving on to the next section You might also 00 Chapter 4 Advanced Features want to prepend the name of any these playlists with Trigger so they can be identified easier Once you have a playlist created you can now configure it to play when the channel variable you set up is changed by your control script Setting up a Trigger Once you have uploaded your control scripts setup your channel variables and created any additional playlists the next step is to configure what playlist plays when a channel variable is changed You do this by going to Planning gt Schedules Select the Channel you created the Channel Variables for then click the Triggers tab to view the triggers form Below is an exam
14. operate substantially in accordance with the documentation and specifications set forth in the written materials provided by Scala with the Scala Software In the event that during this warranty period the Scala Software fails to operate in substantial conformity with the documentation and specifications Licensee may return the Scala Software to Scala or the Scala Partner from which the Scala Software was obtained in accordance with the Scala or Scala Partner return policy as applicable If the Scala Software is provided as a trial or evaluation version the grant of the license to use the Software shall be on an AS IS basis and subject to the express limitations of the trial Unless Licensee shall have entered into a written license agreement prior to the expiration or termination of the trial period Licensee agrees to cease all use of the Scala Software provided on a trial or evaluation basis and to return such Scala Software or to destroy or permanently delete such Scala Software Scala Software documentation and all copies thereof SOLE REMEDY SCALA AND ITS SUPPLIERS AND LICENSORS ENTIRE LIABILITY AND LICENSEE S EXCLUSIVE REMEDY FOR THE FAILURE OF THE SCALA SOFTWARE TO CONFORM WITH ITS DOCUMENTATION AND SPECIFICATIONS SHALL BE AT SCALA S SOLE OPTION A RETURN OF THE PRICE PAID BY LICENSEE OR B REPAIR OR REPLACEMENT OF SCALA SOFTWARE WHICH IS RETURNED TO SCALA OR A SCALA PARTNER WITH A COPY OF THE INVOICE OR RECEIPT THIS L
15. 2006 11 09 12 05 18 2006 11 05 23 42 40 2006 11 05 22 48 53 Publish Locations Workgroups Plan Settings Network Settings Conference Center Network Monitor User Activity administrator administrator PlaylistCreate PlaylistUpdate PlaylistCreate Conference Center Hotel Lobby Hotel Lobby 2006 11 05 19 16 53 2006 11 05 18 48 13 2006 11 05 18 38 38 A Setting administrator administrator WebLogin 3 administrator WebLogin Gr Logout administrator WebLogin administrator WebLogin administrator WebLogin administrator WebLogin administrator WebLogin administrator WebLogin administrator WebLogin administrator WebLogin administrator WebLogin 2006 11 05 18 32 24 2006 11 05 10 40 16 2006 11 04 08 18 38 2006 10 27 03 05 50 2006 10 27 02 10 03 2006 10 26 13 37 15 2006 10 26 13 32 03 2006 10 26 10 13 41 2006 10 26 09 23 32 2006 10 26 01 23 35 2006 10 26 00 48 31 Personal Settings InfoChannel Content Manager will allow you to modify the personal settings of the current user Click on Settings gt Personal Settings to view or edit the options Personal Information You can change the following personal information associated with your account e Firstname You can change your first name e Lastname You can change your last name e Email You can change your email address Chapter 3 Network Monitoring Maintenance and Settings bo Change Password You can modify your existing password by sel
16. 9 00 a m to 6 00 p m ET In Europe 9 00 to 17 00 CET Service coverage required outside of these hours may be arranged by separate agreement with the Support Organization InfoChannel Content Manager 5 x 6 Software Support for Scala Advantage Plus The Support Organization will provide telephone and or internet and or facsimile and or electronic mail support for problems associated with the routine use and operation of the Software This service is intended for users who have been trained in the Software and is not to be used as a substitute for basic training Scala shall provide all support for the end user If the Software Support staff feels a Customer is abusing the Software Support services Scala will notify the Customer in writing and suggest appropriate training on site assistance or other alternatives to meet the Customer s needs Scala reserves the right to qualify all Customer sites before accepting an Agreement and to refuse to provide Software Maintenance Services and Support or to adjust the fee based on the environment hardware or operating systems and or age of the product s and current status of the product s respectively The Support Organization will diligently investigate problems reported by the Customer Subject to the exceptions set forth at Sections 4 and 6 if the Support Organization determines that the problem is the result of a reproducible error defect or malfunction in the supported Software the
17. Clicking the Upload Files button In the resulting dialog Click File gt Select File s to Upload Using the Windows file dialog box browse to the location where the software update exists Select the file and click Chapter 3 Network Monitoring Maintenance and Settings oo UPLOAD Once the file has completely uploaded close the file uploader by clicking the File gt Quit then click OK to exit the file uploader Click New button Type a Name for the job and an optional Description Click the Next button Under Task Properties select Install software update from the Task Command drop down menu Select the software update you want to install If the player is NOT using an account that has administrator privileges enter account details for a user that does using the Run as user and Run as password text entry fields Click the Add Task button Click the Scheduling tab Under Schedule Properties select the appropriate option in the Schedule Type drop down menu Click the Add Schedule button Click the Players tab Select the Players you want to update Click the Save button NOTE The Install Software Update task automatically reboots the player machine Therefore you do not need to add a reboot task to the job Workgroups InfoChannel Content Manager will allow you to create edit and delete Workgroups Workgroups are a way of associating one or more users to a particular group Workgroups can t
18. Content Manager _ Network Summary You are logged in as System Administrator Media Items Your last login was 1 hour 27 min ago Messages Playlists You have 0 messages pending your approval Channels Players Network Status Latest plan generated Player Errors Version Release 0 9 1 Chapter 2 Overview Ney _ ContentManager Manual Download the Scala InfoChannel Content Manager manual in PDF format Download here Media Clicking on the Media button will open the panel that reveals what media items you currently have in your library When a large library is available you can sort through the list by file name or simply the date it was modified Most of your media will be uploaded to your library via published scripts from InfoChannel Designer When you open Content Manager and view Media you will see the Scala Scripts video clips and images Infochannel CONTENTMANAGER Home System Administrator SCALA Arrange by Modified f Search 0 items found Items per Page 25 v Type your search here ame Details File Type No Media Items available Category Chapter 2 Overview 00 If you don t have any items that have been published from InfoChannel Designer into your media location you can upload media items by selecting the Upload Files button at the top of the panel This will open the Scala Content 0 items found 22229 files to the media library Manager File ce U
19. Databases 0B System Databases a Database Snapshots TRYGVE Databases cm 8 Item s YEE List Report X New Database cr ie me S E S mZ Script Database as gt a E Laj Security B Database Diagrams 2S Sever EE Detach 0 Replicat lt 7 5 Manage Rename Take Offline CB Notifica Delete Bring Online i bilit mability EB SQL Ser Refresh Shrink gt Broker Properties Restore Mirror Ship Transaction Logs Generate Scripts Import Data Export Data Copy Database Ready w w Chapter 5 Backup and Restore Instructions 2 Select the backup destination Choose one or more destinations for the backup Scala recommends that the other options remain unchanged Back Up Database cm cm Full Database Backup _ w A ool bo a vs salty fo Tape Connection FIRSTMOVERStrygve 2 View connection properties 3 Check settings On the Options page select Overwrite all existing backup sets if you want to overwrite old backups Scala recommends that the other options remain unchanged Chapter 5 Backup and Restore Instructions im SQL Server Enterprise Manager File Action View ELUMETIRTS Orta ates x 2z i General Options Optio
20. Designer and Content Manager have access You could then setup a Publish location in Content Manager which would reference that location Content Manager would then poll the location for changes based on the interval which has been configured Instead of Players retrieving the plan file directly from Content Manager Content Manager could deliver the plan file directly to the player using the Player Direct FTP option To do this in Content Manager change the delivery type to Player Direct FTP and enter a password Then on the player change the delivery type to Player Direct FTP and enter the same password you used in Content Manager Note that the FTP password must match in both configs What s new Templates available separately Data driven content templates will allow even your least design savvy employee to create great looking displays Your design team can create templates in InfoChannel Designer 5 using variable data fields which authorized users can later populate and preview through the all new InfoChannel Content Manager 5 interface Now creating new content or an entire channel is easier and faster than ever This feature is sold separately Please contact your reseller for more information on availability and pricing Plan based Content Distribution Based on your channel plan schedule which is easily defined through the InfoChannel Content Manager 5 graphical interface content is now automatically d
21. Edit Categories Department Owner department No owner department File Edit View Go Bookmarks Tools Help y fey y A E http localhost 8080 ContentManager data Scala content MAU_002_775x620 5B212 7 el ict InfoChannel Content M M Gmail Inbox _ Chapter 2 Overview Searching If you have an extensive library of accumulated media channels and players having the ability to search for something specific instead of scrolling through a list in hopes of finding what you are looking for can be very helpful InfoChannel Content Manager contains a search function in all of the major category panels for Media Messages Templates Playlists and Players You can use the Search criteria to define the kind of item you are looking for or you may enter the search term in the space provided and click the arrow on the right or use the Enter key to reveal the results in the list panel Chapter 2 Overview D InfoChannel CONTENT MANAGER 8 items found displaying 1 to 8 Name fi Home System Administrator SCALA Arrange by Modified marn Items per Page Details wy BigCrawls Bkgnds scb m Folder a Category Workgroup none Folder conference_map png Category Workgroup none je T Messages Templates Name Modified 2006 11 14 14 11 Size 2 8 KB Revision 1 Type Scala Script Modified 2006 11 05 22 54 Size 46 3 KB Revision 1 Type Image Mo
22. Manager S WebApp C Documents and Settings All Users Application Data Scala InfoChannel Content Manager 5 C Documents and Settings All Users Application Data Scala infoChannel Content Manager S Data C Program Files Apache Software Foundation Tomeat 5 5 Chapter 3 Network Monitoring Maintenance and Settings N Chapter 3 Network Monitoring Maintenance and Settings Software Versions Operating System Operating system version and architecture Java VM Java virtual machine version Web server Apache Web server version InfoChannel Content Manager 5 Content Manager version System Paths Application directory The path on the server to the directory where the Content Manager web application is installed Configuration directory The path on the server to the directory where the Content Manager configuration files are stored Data directory The path on the server to the directory where the Content Manager data directory is located Web server directory The path on the server to the directory where the Apache Tomcat web server is installed Firewalls and Security Almost all data transferred in an InfoChannel 5 network uses HTTP When Content Manager is installed by default port 8080 will be used If you choose the default port you must ensure that port 8080 is open between your Content Manager and Player machines If you specified another port as part of the installation proce
23. Note There is a significant performance increase in running pgAdmin from the same computer that the PostgreSQL database server is running on 1 Select database schema to backup Open pgAdmin by navigating to Start gt Programs gt PostgresSQL 8 1 gt pgAdmin Connect to your database server using the same Username and Password you entered when you installed InfoChannel Content Manager 5 Select the database schema you want to backup then right click N e2 Chapter 5 Backup and Restore Instructions and select Backup ioi x File Edit Tools Display Help S Q Sg VPBR 22 4 Servers 1 oe F Development DB trygve 5432 E l Databases 3 cm_O1 16405 postgres H P New Object gt GS Table Delete Drop Groug ____ H A Login Maintenance pg_default Database cm 01l Restore Properties DROP DATABASE cm 0l CREATE DATABASE cm 01 WTTH OWNER noaterres Retrieving Database details Done 1 83 secs Ai 2 Set the backup options In the backup dialog choose a path and filename for the backup file and press OK to start the backup 1 pgAdmin III File Edt Tools Display tL IO xi fA Z e Filename C tmpbackup db backup ml Format d Servers 1 e COMPRESS TAR C PLAIN S A Development DB try a Databases 3 H 0 mo Blobs ga p E Only data ls m02 T With OIDs eae ioe J postgres Only schema Mx Table
24. Request open the command prompt and navigate to this folder C Program Files Java jre1 5 0_06 bin Chapter 4 Advanced Features The keytool exe application exists in the JRE bin directory that Content Manager installs JRE 1 5_06 Your installed JRE or JDK bin directory might differ so you would need to modify it to reflect that difference and type keytool certreq keyalg RSA alias cm file C cm_certreq csr keystore C Documents And Settings All Users Application Data Scala InfoChannel Content Manager 5 Conf Conf tomcat keystore This action will prompt you to enter the keystore password before a certificate signing request file is generated Once generated you can then send the file C cm_certreq csr to a Certificate Authority that will create a signed certificate for you Installing the Certificate When you receive the signed certificate from your Certificate Authority it must be installed into the keystore The Certificate Authority should provide instructions for this procedure but below is some general information that might help Ov First you must download the Chain Certificate or Root Certificate from your Certificate Authority and import it into the keystore To do this open a command prompt and navigate to this folder C Program Files Java jre1 5 0_06 bin The keytool exe application exists in the JRE bin directory that Content Manager installs JRE 1 5_06 Your
25. Support Organization will make reasonable efforts to correct the problem A Support Organization representative will provide Customer with a correction a report determination that further research is required or confirmation that the system works per design specifications If a reproducible error is not correctable a Software performance report will be generated and sent to Scala s engineering group The correction for the error would be incorporated in the next release or software updates if possible x Customer is responsible for informing Scala of the problem severity Customer is encouraged to call the Support Organization for clarification or uncertainty as regards to Software More severe problems will be given priority over general questions The Customer shall provide to the Partner or Support Organization the name and contact information of one 1 representative of Customer who with Scala s acknowledgement shall have access to the Support Organization s telephone advice service The representative may be changed from time to time by agreement between the parties The initial representative shall be as determined by Customer and communicated to the Partner or Support Organization during the Software registration process All services to be provided under this Agreement shall be provided Monday through Friday excluding public holidays between the hours of InfoChannel Content Manager 5 In the U S 9 00 a m to 6 00 p m
26. The restore process is now complete You can start Apache Tomcat and InfoChannel Transmission Server services Go to Start gt Control Panel then double click on Administrative Tools Double click on Services then find the Apache Tomcat service Right click and select Start Wait for the service to start completely Find the Scala InfoChannel Transmission Server service Right click and select Start Wait for the service to start completely You can now access InfoChannel Content Manager 5
27. button under the Network menu and it will open the Plan generator Schedule Configuration panel By default the schedule is set to Automatic Every 10 Minutes however you can manually generate a new plan Click the Generate Plan button at the top of the panel to send it to the player to pick up 72 S D D gt O N hn ic ww Q UW InfoChannel CONTENT MANAGER f Home System Administrator SCALA oe H Sere Payers Plan generator Schedule Configuration Maintenance 2 On demand Publish Locations Cl Asionalic every minutes Fon oni C Scheduled on All Sunday Monday _ Tuesday Plan Settings Network Settings a BE o or Network Monitor AF Gite Gee Add User Activity Automatic Every 10 Minutes is the default however if you prefer you may have the player update on a schedule InfoChannel Content Manager 5 Maintenance Network Monitoring and Settings Creating channels and players organizing and scheduling your media is only the beginning of what InfoChannel Content Manager 5 can do You also have the unique ability to monitor your network server and player s Additionally InfoChannel Content Manager provides extensive security and maintenance features Throughout the following section we will recommend some effective tips in case you run into any unforseen problems with your set up installation or configuration Maintenance Jobs InfoChannel Content Mana
28. claims of defamation or intellectual property infringement 5 TITLE CONFIDENTIALITY A Licensee acknowledges that the Scala Software documentation and any and all Upgrades enhancements modifications additions or new releases of or to the Scala Software contain confidential information of are trade secrets of and are proprietary to Scala and its licensors and that title to such materials is and shall remain in Scala and its licensors as the case may be All applicable rights to patents copyrights trademarks and trade secrets in the Scala Software and other proprietary materials are and shall remain in Scala and its licensors Licensee shall not assert any right title or interest in the Scala Software or other materials provided to Licensee under this Agreement except for the limited license rights expressly granted to Licensee hereunder Licensee shall not obscure or remove any copyright or other proprietary notice or legend contained on or included in the Scala Software and shall reproduce all such information on all copies made hereunder Licensee shall not directly or indirectly disclose or distribute any technical information of Scala provided with or in the Scala Software without the prior written consent of Scala which consent may be withheld at Scala s sole discretion 6 WARRANTIES A Conformity to Specifications Scala warrants that the Scala Software will for a period of ninety 90 days after the Commencement Date
29. combination with non Scala software data or equipment if the infringement was caused by such use or combination x any modification alteration or derivation of the Scala Software made by or on behalf of Licensee or y Licensee s use of third party software or works of authorship in conjunction with the Scala Software THE FOREGOING STATES SCALA S ENTIRE LIABILITY AND LICENSEE S EXCLUSIVE REMEDY FOR INFRINGEMENT OR CLAIMS OF INFRINGEMENT OF ANY COPYRIGHT PATENT AND OTHER PROPRIETARY RIGHTS BY THE SOFTWARE Licensee Obligation Except for the infringement claims set forth in Section 8 A Licensee shall indemnify defend and hold Scala its directors officers agents and employees harmless from any claims demands or causes of action whatsoever arising as a result of Licensee s use or operation of the Scala Software For the avoidance of doubt and without limiting the scope of the immediately preceding sentence Licensee shall indemnify defend and hold Scala its directors officers agents and employees harmless from any claims demands or causes of action whatsoever arising from or related to the display broadcast reproduction performance or other use or distribution of audio visual graphical and textual information developed by or on behalf of Licensee and not included in the Scala Software 9 TERMINATION A By Licensee Licensee may terminate this Agreement at any time without notice to Scala The license fee is not refun
30. folder named after the Publish i Location In top content location FTP iy minutes 2 Active mode C Passive mode Conference Center To add a new Publish Location Click the New button Under Remote Publish Location Properties type a name for the Publish Location Select where the content will be stored in Content Manager from the publish location Your choices include In a folder named after the Publish Location or In top content location Under Host details type the base hostname or IP address of the FTP server I E myftpserver com or 192 168 1 100 Note Do not enter ftp in either case Type the port number that is used to connect to the FTP server Type the path from the root folder from which the content exists Chapter 2 Overview A Chapter 2 Overview a 10 11 12 13 If you want to include subfolders check the Include subfolders option Otherwise uncheck the option Type the Username that is used to access the FTP server Type the Password and Confirm Password for the Username specified in step 8 Specify the polling interval using the Check Every field in minutes Choose Active mode or Passive mode FTP Select a Category if desired Test the FTP connection by clicking the Test Connection button If the connection fails please confirm that the settings which you specified are correct 14 Click the Save button to commit your cha
31. for which the plans were generated InfoChannel CONTENT MANAGER f Home System Administrator SCALA ype State Time to Generate Finished Submitted Cancel Manual by System Administrator Success lt 1 second 11 05 10 53 03 Finished Manual by System Administrator Success 1 second 10 27 02 26 48 Finished Manual by System Administrator Success lt 1 second 10 04 21 33 44 Finished Manual by System Administrator Success lt 1 second 10 04 20 56 53 Finished Workgroups Manual by System Administrator Success lt 1 second 09 30 21 40 21 Finished Plan Settings Manual by System Administrator Success lt 1 second 09 30 21 27 28 Finished Network Settings Manual by System Administrator Success lt 1 second 09 30 21 25 04 Finished Network Monitor Manual by System Administrator Success lt 1 second 09 30 21 19 12 Finished User Activity Manual by System Administrator Success lt 1 second 09 30 21 17 48 Finished E Se Manual by System Administrator Success lt 1 second 09 30 21 14 37 Finished it Manual by System Administrator Success lt 1 second 09 30 21 10 55 Finished gt Logout Manual by System Administrator Success lt 1 second 09 30 20 41 33 Finished sede Manual by System Administrator Success lt 1 second 09 30 20 40 58 Finished Manual by System Administrator Success lt 1 second 09 30 20 40 49 Finished Manual by System Administrator Success lt 1 second 09 30 20 39 33 Finished Manual by System Administrator Success lt 1 second 09 30 20 36 25 Fi
32. here Details File Type Modified 2006 09 28 19 56 Size 151 6 KB maingay Revision 1 Type Image Modified 2006 09 28 19 54 Size 105 0 KB Revision 1 Type Image Modified 2006 09 28 19 52 Size 91 4 KB Revision 1 Type Image Modified 2006 09 28 19 51 Size 114 4 KB Revision 1 Type Image The newly added media items will now appear in the Playlist Items panel as thumbnails Once you have finished adding items to your playlist simply click the Save button and your modified playlist will appear in the Playlist panel InfoChannel CONTENT MANAGER f Home System Administrator SCALA Channels Schedules Logout MAU_02X_775x620 jpg MAU_002_775x620 jpg MAU_004_775x620 jpg MAU_03X_775x620 jpg InfoChannel CONTENT MANAGER f Home System Administrator SCALA elete Duplicate Playlist Preview Arrange by Modified 4t Search 1 items found displaying 1 to 1 Items per Page 25 Type your search here Channels Name Details Category Schedules Maui Experience Modified 2006 09 28 21 32 Playlist Type This is a collection of slides for Items 4 the lobby Department Logout Sub Playlists Sub Playlists are nested inside of each other so you can create several smaller playlists which can function independently or grouped together inside a larger master playlist When a Playlist is open you can add any other playlist in your library a
33. installed JRE or JDK bin directory might differ so you would need to modify it to reflect that difference i and type this command keytool import alias root file CHAIN_CERTIFICATE_PATH keystore C Documents And Settings All Users Application Data Scala InfoChannel Content Manager 5 Conf Conf tomcat keystore trustcacerts The CHAIN_CERTIFICATE_PATH is the full path to the Chain Certificate that you downloaded from your Certificate Authority Chapter 4 Advanced Features For PKCS 7 formatted certificate replies the supporting certificate chain is included in the certificate so you don t have to install the Chain or Root certificate To import your new Certificate keytool import alias root file YOUR_CERTIFICATE_PATH keystore C Documents And Settings All Users Application Data Scala InfoChannel Content Manager 5 Conf Conf tomcat keystore trustcacerts Where YOUR_CERTIFICATE_PATH is the full path to the Certificate that you downloaded For more information about these processes go to http java sun com j2se 1 5 0 docs tooldocs solaris keytool html N Creating a HTTPS Connector Once a Certificate has been obtained and installed you need to create anew HTTPS connector Go to Settings gt Server Settings and click on the Connectors tab Then click the New button to create a new connector Al Dave x Delete vancel Restart Serve Create a nen connector jd Administra
34. list is a guide to make sure you have everything in order before you install InfoChannel Content Manager 5 quick start guide InfoChannel Content Manager 5 DVD ROM InfoChannel Content Manager 5 USB Key Installation Please follow the installation instructions provided in the InfoChannel Content Manager 5 quick start guide Licensing Please refer to the instructions provided in the InfoChannel Content Manager 5 quick start guide Once Installation and Licensing is Complete Before proceeding to upload your content create playlists etc Scala recommends that you 1 Create a channel 2 Create and configure a player Why is this important If you don t create a channel first you will need to edit an existing player to point to a newly created channel However if you change your mind later as to which player is playing which channel you can still modify an existing player to use a different channel InfoChannel Content Manager Channel Configuration Access InfoChannel Content Manager using a supported web browser Then login using the Administrator user account and the password you chose as part of the installation 1 Once you have logged into Content Manager using the left navigation panel click on Planning to expand the menu then click Channels 2 Tocreate a new channel simply click the New button In the Properties tab under Channel Details in the Name field type a name for the channel 3 Click the F
35. the Corporations Law or any director secretary officer or employee agent or contractor of any of Scala or its related bodies corporate Software means the Scala software licensed to Customer pursuant to a license agreement Software Updates means bug fixes documentation improvements and feature additions including all major and minor revisions Software Support means advice on operating the Software advice on problems with the Software given over the telephone or in writing and includes the provi sion of Software notes by Scala Software Maintenance includes the provision of Software Support and Software Updates Support Organization means Scala or at Scala s option any person firm or corpo ration designated by Scala in writing at any time during the term hereof to supply Software Maintenance to Customer Scala Advantage Basic is the coverage that is included with the purchase of any Scala InfoChannel product Scala Advantage Plus is additional coverage that can be purchased by Customers wanting technical support and other services above and beyond the Scala Advan tage Basic coverage Scala Certified Partner is a certified reseller or distributor of Scala Software 3 Term The Software Maintenance and Support to be supplied under this Agreement will commence upon installation and delivery of the product and shall remain in force for the Initial Period The parties may rene
36. the Players panel The first time you open this panel the list of players will be blank so you will have to create one by clicking on the New button at the top of the panel Input the player name and description properties and select a channel where it will play at the bottom of the panel InfoChannel CONTENT MANAGER f Home System Administrator SCALA Content Playlists Channels Schedules Scala Lobby Player to ANANDE d36bc3e0 3692 45ff b881 8db97068c669 Players Maintenance Jobs Publish Locations Workgroups Plan Settings Network Settings Network Monitor User Activity ettings B PeR Edit Player Groups Enabled mM Preview Player This player is a preview player Request logs C Request current log from player This is the looping player in the lobby cala Internal Click the Configuration tab and select which Delivery Method you will be using In this example the default setting Content Manager Direct is applied This will allow the player to periodically check the Content Manager for updates and will subsequently download the necessary files Be sure to click the Save button at the top of the panel to retain your new player information and configuration settings Players anaE Tose E Publish Locations ye 5 Plan Settings Push To Player Network Settings Network Monitor Chapter 2 Overview on Chapter 2 Over
37. A Media Properties Name conference_map png Folder an Description Conference Center Msp Object History Created 2006 11 05 19 29 Created by System Administrator Modified 2006 11 05 22 54 Edit Categ Modified by System Administrator Workgroup Chapter 2 Overview D Owner workgroup No owner workgroup 7 If categories have not been created then you will see the message in the list No categories available Select the New button at the top of the panel to create a new category InfoChannel CONTENT MANAGER 0 items found tems per Page 25 w Name No categories available Chapter 2 Overview A new Category Form panel will appear on the right side Provide a name and description for your new category InfoChannel CONTENT MANAGER f Home System Administrator SCALA No categories available Conference Center iption Visible only to conference center screens Click the Save button at the top of the category panel and your new category name will appear in the list When selected in the list column the Category Form will appear on the right where edits can be made and re saved InfoChannel CONTENTMANAGER f Home System Administrator SCALA 1 items found displaying 1 to 1 Items per Page Name Conference Center 4 Conference Center iption Visible only to conference center screens To further define your med
38. A o Select restore destination and source Type the name of the database you want to restore Select the From device radio button and click the button Chapter 5 Backup and Restore Instructions ui Chapter 5 Backup and Restore Instructions fe E Select a page j T Script v B Help Destination for restore Select or type the name of a new or existing database for your restore operation To database Jem To a point in time Most recent possible Source for restore Specify the source and location of backup sets to restore From database z From device Select the backup sets to restore Type Server Database Position First LSN LastLSN Connection Server trygve Connection FIRSTMOVERNtrygve a View connection properties Progress 4 Add restore source Add the backup file you want to restore from to the list of backup locations and click OK m Specify Backup xj Specify the backup media and its location for your restore operation Backup media File Backup location C tmp backup cm bak Remove Eoen Contents OK Cancel Help Make sure to select the Restore checkbox after adding the file Select the backup sets to restore Restore Component Type Server Database Check options and execute restore Scala recommends that the default options remain unchanged Click the O
39. ANAGER f Home System Administrator SCALA E Smart Playlist Playlists Channels Playlist Media Item Properties Image duration 00 00 01 Transition Select Transition Transition duration ArcWiper Astroboy Binocular Canvas Play CheckWiper CircleAskew Mest All v oi Circles ConfettiFill Media Item Title Contours Contains CornerCircle CornerWiper Countdown C Limit to Crystal st modified date v CrystalGradient _ Update automatic DeepMorph Diamondlris Diffusion Chapter 2 Overview on InfoChannel CONTENT MANAGER f Home System Administrator SCALA Smart Channels Playlist Media Item Properties Image duration 00 00 01 Transition Cascade Transition duration 00 00 01 00 Playlist Item Conditions Meet All v ofthe following conditions Media Item Title Contains Conference B Media Item Type Is f B a ideo X C Limtto items chosen Newest modified date v lash essage C Update automatically every minutes Channels Creating a channel is required in order to send a playlist s to one or more players Playlists contain the media and scripts and the channel determines the schedule and screen layout in which the playlists will occur Additionally you can have more than one player and more than one channel There are several preset
40. B of 2000 MB of content GB of content per content per hour contentperhour per hour hour RAID 1 5 RAID 5 10 50 RAID 5 10 50 80GB Each 80GB Each 80GB Each Recommended Windows 2003 Server Web Edition Windows 2003R2 Server Windows 2003R2 Operating Windows 2000sp4 Server Windows XP Professional SP2 Advanced Server Windows 2000sp4 Advanced Server 1xCPU Intel 1x Dual Core Intel 2xCPU Intel XEON P4E 2 8 Pentium D 8xx or 9xx 2 8 GHz with GHz 800MHz FSB GHz 800MHz FSB series or 2xCPU Intel large L2 L3 caches HT enabled 5xx HT enabled 5xx XEON 2 8 GHz or HT disabled or 2x or 6xx series or or 6xx series or 1x AMD Athlon64 X2 AMD Opteron 2xx AMD Athlon64 X2_ AMD Athlon64 X2 4200 or 1x AMD 3800 3800 Opteron 1xx 2xx Minimum RAM 512 MB 512 MB 1024MB 2048MB Size Storage requirements vary greatly depending on the size of the content being stored Although these requirements offer guidance they should be re evaluated when the size and amount of your content is determined Chapter 1 Introduction W Prep Checklist and Installation Configurations In addition to reviewing the hardware requirements as listed above you must decide what kind of complete set up you wish to run The following section will provide a step by step procedure to assure your installation goes smoothly and your desired results are readily achieved Chapter 1 Introduction X Preparation Checklist This
41. B st condition InnoDB W B st department InnoDB MB st frame InnoDB MR stframe_trac InnoDB M B st frameset InnoDB W B st generated InnoDB IVIT st global sett InnoDB oO A 0 OO 0O HdW ODON New Project Save Project Execute Backup Now 3 Check the options and execute backup The Backup Execution Method must be set to InnoDB Online Backup Scala recommends that the other options remain unchanged E MySQL Administrator root trygve 3306 File Edit View Tools Window Help EY Server Information gt Service Control Advanced Options loxi Backup Project Advanced Options Schedule gt Startup Variables Specify detailed settings of how your backup should be performed 83 User Administration g Server Connections Wg Health Server Logs Lock all tables gt Backup Execution Method nnoDB Online Backup g Replication Status Ss Backup Qe Restore Normal backup Catalogs C Online with binlog pos I Complete backup The backup will be executed in a single transaction This option is necessary to create a consistent snapshot of your InnoDB tables All tables are locked with FLUSH READ LOCKS This option is necessary to create a consistent snapshot of your MylSAM tables This backup method is the same as InnoDB Online Backup but also logs the current position of the binlog if the option is activated for the server Each table will be b
42. Commonwealth of Pennsylvania will have exclusive jurisdiction over each of the parties and over the subject matter of any such proceedings Restricted Rights Scala Software acquired with United States Government funds or intended for use within or for any United States federal agency are provided with Restricted Rights as defined in DFARS 252 227 7013 Rights in Technical Data and Computer Software and FAR 52 227 14 Rights in Data General including Alternate Ill as applicable Scala must be notified in advance of any license grants to United States federal governmental entities Licensee acknowledges that none of the Scala Software is licensed for use in any nuclear aviation mass transit or medical application or in any other inherently dangerous applications Assignment Licensee may not assign this Agreement without the prior written consent of Scala and any purported assignment by Licensee without Scala s consent will be invalid For all purposes under this Agreement any merger consolidation spin off acquisition of or change in control involving Licensee will be deemed an assignment Partial Invalidity If any provision of this Agreement is held invalid or unenforceable by competent authority that provision will be construed so as to be limited or reduced to be enforceable to the maximum extent compatible with the law as it shall then appear The total invalidity or unenforceability of any particular provision of this Agreement
43. Display Help C AFAR Servers 1 E i Development DB trygve 5432 B l Databases 3 Refresh postgres New Object gt Delete Drop pg_default Maintenance cf postgre Backup eae Tablespace Restore Group Re s C t S A DROP DATABASE cm Ol Le Login Roles Properties Database cm 01 CREATE DATABASE cm 0l WTTH OWWFR noaterres Retrieving Database details Done 0 00 secs h A 1 pgAdmin III y lol x File Edit Tools Display He oO 4s ioi xI A han Filename C itmptbackupidb backup E Servers 1 ey Development DB trygve I only data Ae Databasis ta I Only schema 50 emdi Beon ae D Casts 0 Single object Languages A Schemas 1 PO ie Tl No owner Replication F cm_02 Disable Trigger fa Tat Tablespaces 2 A fg Group Roles 0 C Contents Messages a Login Roles 1 E 2 0 postgres postg JV verbose messages Retrieving Database details Done 0 00 secs A Chapter 5 Backup and Restore Instructions 5 Verify the result Wait for the restore process to finish and verify that the final message is Process returned exit code 0 If a different exit code is shown it indicates that some part of the restore process has failed 1 pgAdmin III Ioj x Fie Edit Tools Display He pg_restore setting owner and privileges For FK CONSTRAINT fk_
44. ENNSYLVANIA 19341 USA 8 INDEMNIFICATION A Scala s Obligation Subject to the Licensee indemnification set forth at Section 8 B and the Limitations of Liability set forth in Section 7 Scala will defend indemnify and hold Licensee harmless against any action brought by a third party against Licensee alleging that Licensee s use of the Scala Software as authorized hereunder infringes a registered copyright or a valid patent in North America European Economic Area or Japan However Scala will not be obligated to indemnify or hold Licensee harmless from any such action unless Licensee notifies Scala in writing of any claim within 10 days after it learns of such a claim gives Scala sole control of the defense and settlement thereof and provides all reasonable assistance in connection therewith If any Scala InfoChannel Content Manager 5 InfoChannel Content Manager 5 Software is finally adjudged to infringe the intellectual property rights of a third party or in Scala s opinion is likely to become the subject of an injunction Scala shall at its option and expense either i procure for Licensee the right to continue using the Scala Software ii modify or replace the Scala Software to make it non infringing or iii REFUND the fee paid less reasonable depreciation upon return of the Scala Software Scala shall have no liability regarding any infringement claim arising out of w use of the Scala Software in
45. Follow the five steps outlined below Step 1 Stopping Apache Tomcat and InfoChannel Transmission Server services Since the backup process is not an integrated part of Content Manager the Apache Tomcat and InfoChannel Transmission N A Chapter 5 Backup and Restore Instructions Server services have to be stopped first Go to Start gt Control Panel then double click on Administrative Tools Double click on Services then find the Apache Tomcat service Right click and select Stop Wait for the service to stop completely Find the Scala InfoChannel Transmission Server service Right click and select Stop Wait for the service to stop completely before moving to the next step Step 2 Backing up the data files All data files must be backed up By default the location of this directory is C Documents and Settings All Users Application data Scala InfoChannel Content Manager 5 Data If your data location differs the one listed above you can find the location in Content Manager under Settings gt Server Settings gt System Paths frame gt Data root You should backup all files folders and subfolders from this directory except the folder WEB INF Step 3 Backing up the configuration files The following configuration files must be backed up By default the location of this directory is C Documents and Settings All Users Application data Scala InfoChannel Content Manager 5 You must backup these files
46. I ef 4 Verify results If the restore process is successful you will see this dialog SOL Server Enterprise Manager xj K L Restore of database crn completed successfully _ A N Chapter 5 Backup and Restore Instructions Microsoft SOL Server 2005 If you are using the Microsoft SQL Server 2005 database you must follow these steps to restore your backup Like the backup process restoring the database also uses Microsoft SQL Server Management Studio 1 Step 1 Delete existing database Using Microsoft SQL Server Management Studio delete the existing database you want to restore to DO NOT delete the backup and restore history information for the database _ A ee E trygve SOL Server 9 0 1399 FIRSTMOYER trygve a Databases E System Databases E Database Snapshots ri we cm E Securit Ei Database Diagrams cm OB Server po gt EE Tables Ga Replico ______ E views Lj Manage Rename O Notifica B SQL Se E Synonyms EE Programmability i Service Broker Storage Ei Security Chapter 5 Backup and Restore Instructions 2 Start restore program Now start the restore process by right clicking the Databases element Microsoft SQL Server Management Studio E System Databases C Replication Ei Database Snapshots E Management cm bask EE Notification Services ea E SQL Server Agent Agent XPs disabled
47. IMITED WARRANTY IS VOID IF FAILURE OF THE SOFTWARE RESULTS FROM OR IS RELATED TO THE IMPROPER INSTALLATION OR OPERATION OF THE SCALA SOFTWARE BY OR ON BEHALF OF LICENSEE THE FAILURE OF LICENSEE S HARDWARE OR SOFTWARE SYSTEMS OTHER THAN THE SCALA SOFTWARE ORINCOMPATIBILITY OF SUCH SYSTEMS WITHTHE SCALA SOFTWARE THE ALTERATION MODIFICATION OR UNAUTHORIZED INTEGRATION OF THE SCALA SOFTWARE BY OR ON BEHALF OF LICENSEE OR FROM ACCIDENT ABUSE OR MISAPPLICATION ANY REPLACEMENT SOFTWARE OR HARDWARE WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY AGREEMENT PERIOD OR FOR THIRTY 30 DAYS WHICHEVER IS LONGER OUTSIDE OF THE UNITED STATES AND CANADA NEITHER OF THESE REMEDIES NOR ANY PRODUCT SUPPORT SERVICES OFFERED BY SCALA ARE AVAILABLE WITHOUT PROOF OF PURCHASE FROM AN AUTHORIZED PARTNER 7 LIMITATION OF LIABILITY A THE SCALA NETWORK AND ANY INFORMATION PROVIDED THEREIN WHETHER BY SCALA OR BY ANY THIRD PARTY IS PROVIDED ON AN AS IS WHERE IS AS AVAILABLE BASIS SCALA DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF TITLE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE LICENSEE FOR ITSELF ITS SUCCESSORS AND ASSIGNS HEREBY DISCHARGES AND RELEASES SCALA ITS DIRECTORS OFFICERS AND EMPLOYEES FROM ANY LIABILITY FOR ANY INFORMATION PROVIDED IN CONNECTION WITH THE SCALA NETWORK ANY RELIANCE BY LICENSEE ON SUCH INFORMATION AND ANY INFORMATION OR MATERIA
48. K button to start the restore process Once complete verify that the restore was successful sons t Restore Database cm E O x ile f Select apage SS Script Te Help 2 General A Talia S Restore options Conr al I Overwrite the existing database J Preserve the replication settings J Prompt before restoring each backup Restrict access to the restored database Restore the database files as Original File Name Recovery state i g Leave the database ready to use by rolling back uncommitted transactions Additional Server transaction logs cannot be restored RESTORE WITH RECOVERY t tygve Connection c Leave the database non operational and do not roll back uncommitted transactions Additional FIRSTMOVERAStrygve transaction logs can be restored RESTORE WITH NORECOVERY a View connection properties Leave the database in read only mode Undo uncommitted transactions but save the undo actions in a standby file so that recovery effects can be reversed RESTORE WITH STANDBY Ready Standby file l Microsoft SQL Server Management Studio a xj i The restore of database cm completed successfully 3a ul Chapter 5 Backup and Restore Instructions ul N N C ae WY UO J N ie E O WY N ed a O G Q aZ U faa in tS gv ae 2 bs aS W Step 6 Start Apache Tomcat and InfoChannel Transmission Server services
49. LITY IN TORT OR OTHERWISE EXCEPT ONLY IN THE CASE OF PERSONAL INJURY WHERE AND TO THE EXTENT THAT APPLICABLE LAW PRO HIBITS EXCLUSION OF SUCH LIABILITY IN NO EVENT WILL THE AGGREGATE LIABILITY WHICH SCALA AND ITS RELATED PERSONS MAY INCUR IN ANY ACTION OR PROCEEDING ARISING OUT x A ths f f J z5 f 75 f f W f f J WJ OF PERFORMANCE OR NON PERFORMANCE OF THIS AGREEMENT EXCEED THE TOTAL AMOUNT ACTUALLY PAID TO SCALA BY CUSTOMER FOR THE SPECIFIC PRODUCT OR SERVICE THAT DIRECT LY CAUSED THE DAMAGE 17 Applicable Law This Agreement shall be governed and construed in accordance with the laws of the Common wealth of Pennsylvania without regard to its conflict of laws provisions 18 Entire Agreement This Agreement constitutes the entire agreement between the parties in respect of the Mainte nance Services and supersedes all proposals or prior agreements whether oral or written and all other communications between the parties relating to the subject matter hereof 19 Notices Any notice permitted or required under this Agreement shall be deemed given if in writing and personally served or sent by pre paid registered or certified air mail or by confirmed telex or facsimile addressed or as either Party may direct otherwise in writing to the parties at the addresses provided during the Software registration process marked for the attention of the Managing Director in the ev
50. LS POSTED BY THIRD PARTIES TO THE SCALA NETWORK INCLUDING WITHOUT LIMITATION ANY CLAIMS OF DEFAMATION INVASION OF PRIVACY OR MISAPPROPRIATION OR VIOLATION OF ANY LICENSEE INTELLECTUAL PROPERTY RIGHTS SCALA S MAXIMUM LIABILITY TO LICENSEE HEREUNDER SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY LICENSEE FOR THE SCALA SOFTWARE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL SCALA OR ITS SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THE SCALA SOFTWARE EVEN IF SCALA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU U S GOVERNMENT RESTRICTED RIGHTS THE SOFTWARE HARDWARE AND DOCUMENTATION PROVIDED WITH THIS PRODUCT BEAR RESTRICTED RIGHTS USE DUPLICATION OR DISCLOSURE BY THE GOVERNMENT IS SUBJECT TO RESTRICTIONS AS SET FORTH IN SUBPARAGRAPH c 1 ii OF THE RIGHTS IN TECHNICAL DATA AND COMPUTER SOFTWARE CLAUSE AT DFARS 252 227 7013 OR SUBPARAGRAPHS c 1 AND 2 OF THE COMMERCIAL COMPUTER SOFTWARE RESTRICTED RIGHTS AT 48 CFR 52 277 19 AS APPLICABLE MANUFACTURER IS SCALA INC 350 EAGLEVIEW BOULEVARD EXTON P
51. NY LIABILITY FOR NEGLIGENCE SCALA MAKES AND CUSTOMER RECEIVES NO WARRANTIES EXPRESS IMPLIED OR STATUTORY EXCEPT AS EXPLICITLY SET FORTH IN THIS AGREEMENT SCALA SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FIT NESS FOR A PARTICULAR PURPOSE InfoChannel Content Manager 5 2 16 Limitation of Liability Laws from time to time in force in the jurisdiction where any services are to be performed hereunder may imply warranties or liabilities which cannot be excluded or which can only be excluded to a limited extent In which case Scala hereby limits its liability to the extent permit ted by law If Scala cannot exclude or limit any warranty implied by law this Agreement shall be read and construed subject to such statutory provisions SCALA S MAXIMUM LIABILITY TO CUSTOMER HEREUNDER SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY CUSTOMER FORTHE MAINTENANCE SERVICES SUBJECT TO THIS CLAUSE UNDER NO CIRCUMSTANCES WILL SCALA OR ITS RELATED PERSONS BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT SPECIAL PUNITIVE OR INCIDENTAL DAMAGES WHETHER FORESEEABLE OR UNFORESEEABLE BASED ON CLAIMS OF CUSTOMER OR ITS CUSTOMERS INCLUDING BUT NOT LIMITED TO CLAIMS FOR LOSS OF DATA GOODWILL PROFITS USE OF MONEY OR USE OF THE SOFTWARE INTERRUP TION IN USE OR AVAILABILITY OF DATA STOPPAGE OF OTHER WORK OR IMPAIRMENT OF OTHER ASSETS ARISING OUT OF BREACH OF EXPRESS OR IMPLIED WARRANTY BREACH OF CONTRACT MISREPRESENTATION NEGLIGENCE STRICT LIABI
52. Schedule we lt Service Control E A Backup Project 4 Startup Variables Define the name and content of the backup 2a User Administration G Oa ener e3 Server Connections Project Name fom_backup Name for this backup project AJ Health ap Server Logs Schemata Backup Content F Replication Status Data directo Obje Rows_ Data Last upe Ss Backup Se Restore E Catalogs d i Backup Projects P New Project Save Project Execute Backup Now ZA 2 Select the database schema Select the cm database schema and click the gt button to select the contents of the schema All tables should be selected r MySQL Administrator root trygye 3306 File Edit View Tools Window Help 38 Server Information gt Service Control Backup Project Advanced Options Schedule x Backup Project H Startup Variables Define the name and content of the backup 4a User Administration Generat z Server Connections Project Name em_backup Name for this backup project B Heath aib Server Logs Schemata Backup Content Replication Status pe amp Backup YB cm o Sde f MB st account InnoDB Qa Restore information_schema vl B st_active_de InnoDB Catalogs 4 J mysql v stLapproval InnoDB test MB stLaudiotype InnoDB 1 J WI gt st cache_ser InnoDB HECHE eee st_category InnoDB P M B st channel InnoDB M
53. The furnishing of this document does not give you any license to these patents Send license inquiries in writing to Scala Incorporated 350 Eagleview Boulevard Suite 150 Exton Pennsylvania 19341 USA Scala End User License Agreement This Software License Agreement Agreement is entered into between Scala Inc Scala and the users and or purchasers each a Licensee of Scala software products Scala Software READ THIS LICENSE CAREFULLY BY OPENING THE SCALA SOFTWARE PRODUCT PACKAGING AND OR USING THE SCALA SOFTWARE LICENSEE AGREES TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT If Licensee does not agree to the terms in this Agreement Licensee must promptly cease using the Scala Software uninstall and or permanently delete the Scala Software documentation and any copies thereof from the computers of computer system s on which the Scala Software has been loaded or stored and return the Scala Software and documentation all media on which it is stored all product packaging and proof of payment to the Scala partner pursuant to such partner s return policy If Licensee does not agree to the terms in this Agreement and has acquired the Scala Soft ware as part of a pre configured computer system on which the Scala Software has been installed Licensee must either promptly cease using the Scala Software uninstall and or permanently delete the Scala Software and documentation and any copies the
54. Variable Type as Boolean Select the MyControlScript vbs file you uploaded in step 4 as the Control Script Click Save Chapter 4 Advanced Features Go to Planning gt Schedules Select the channel you added the i channel variable MyTrigger for then click the Triggers tab Select a playlist to play when the channel variable MyTrigger is set to true Click Save Generate a plan for the player Once the player has received the plan and has downloaded all of the necessary content you will see a Windows dialog box on screen If you want to play the trigger playlist that was specified in Step 10 click Yes To stop playing the trigger playlist while it is playing click OK To stop the player select the player window and press ESC or click the window close button Non Scheduled Content Non scheduled Content is a way for you to deliver content to one of more channels independently of any playlist This is useful for many reasons You want to deliver a file or files that will be updated independently from a ScalaScript You want to deliver a file or files ahead of time that you know your players will need in the future You want to deliver a file or files that are used by a VBScript or another scripting language that are not used in any playlist These are just a few of the reasons why this feature can be useful To mark a media item as non scheduled content follow these steps Chapter 4 Advance
55. acked up independently This may lead to inconsistent backups and should be avoided if possible Backup all tables Use this option if tables are added to schemas frequently Note your backup content table selection will be ignored Backup Projects MOutput File Options Backup Type soL Files x Type of generated backup file I No CREATEs IV Complete INSERTs J Compatibility mode I No EXTENDED INSERTS J Comment ANSI Quotes IV Add DROP Statements J Fully qualified identifiers IV Disable keys J Optimized commit New Project Save Project Execute Backup Now mj 7 4 Execute the backup and verify the results Click the Execute Backup Now button and verify that the backup completed successfully Backup finished x i The Backup was finished successfully The File C tmp backup cm_backup 20070108 1247 sql has been created Using command line You may choose to use the command line tool mysq dump exe to backup the database To create the same backup as shown above execute the following command mysqldump u root p cm gt C tmp backup cm_backup sq N O Chapter 5 Backup and Restore Instructions Ww N C ae WY U ra N ie ras O Ww N 09 ag O G Q 2z U faa in tS gv ae a BS W Please refer to the MySQL manual for more details for the command line tools Microsoft SQL Server 2000 A backup of the Micro
56. anager 5 oo Searching Media Categories Media Metadata Templates and Messages The Planning Menu Playlists Sub Playlists Smart Playlists Channels Frameset Templates Schedules The Network Menu Players Publish Locations Plan Settings Generate Plan 3 Maintenance Network Monitoring and Settings 73 Maintenance Jobs Updating InfoChannel Player Software Workgroups Plan Settings Network Settings Health Monitor Settings Playback Audit Settings Approval Settings Miscellaneous Settings Player Authentication SMTP Settings Network Activity Player Health Uncleared Errors Error Details Cleared Errors User Activity Personal Settings Users Roles InfoChannel Content Manager 5 License Status DB Config Server Settings Firewalls and Security 4 Advanced Features 123 Triggers Non Scheduled Content Preloading Content on Players Configuring HTTPS 5 Backup and Restore Instructions Backup Content Manager s data Restoring Content Manager s data 20 A ba ke2 r f z5 f 1 75 f e W 1 f f sr v e InfoChannel Content Manager 5 Introduction Installation and Configuration Scala InfoChannel Content Manager 5 is a breakthrough in media broadcast distribution scheduling and management Utilizing an intuitive user friendly interface your Scala scripts and media will be effectively organized scheduled delivered and updated Additionally your net
57. and folders subfolder within e Conf All files and subfolders e License All files and subfolders e Logs Not necessary but you might want to keep the log files e SavedValues All files and subfolders e flicense xml The license file Note The default location of the data files exists in the same location as the configuration files So if you are using the InfoChannel Content Manager 5 installation default values you can combine step 1 and step 2 You must also backup the configuration files for the InfoChannel Transmission Server By default the location of this directory is C Documents and Settings All Users Application data Scala InfoChannel Transmission Server 5 All files and subfolders should be backed up Step 4 Backing up the database _ N ul Depending on the type of database server you are using a different set of instructions are required in order to backup the InfoChannel Content Manager 5 database You should only read and follow the instructions for the type of database you are USING PostgreSQL Backing up the PostgreSQL database is performed by either using the pgAdmin tool or the command line tool pg_dump exe A detailed explanation of the procedure using the pgAdmin tool follows as well as a short example of pg_dump exe usage The following steps illustrate the step by step process of performing a backup of a PostgreSQL database schema cm_07 Chapter 5 Backup and Restore Instructions
58. annel Variables Channel Variables is the way to link a control script to a channel To access Channel Variables go to Planning gt Channels Select the Channel you want to add a channel variable to and click the Variables tab Click the plus button under Name heading to create a new channel variable You see this form Properties Frameset Variables Name Type Control Script Shared name Boolean m testvbs iv m This form allows you to do the following Name Set a name for the Channel Variable This name must be unique and is automatically prepend with Channel Type Select the variable type you want to use This can be either Boolean Integer or String Note that currently only Boolean and Integers can be used to trigger playlists However you can also share String variables between your Control Script s and Scala Control Script Content Manager automatically lists all Control Scripts that have been uploaded Select the Control Script you want to be associated with this channel variable Shared name The name by which your Control Script will see and be able to modify this Channel Variable It will initially be filled in automatically with the text used in the Name field except it will not have the Channel prefix periods are not allowed in variable names but it can be anything you want The important part is that it must match the name of a variable used inside the Control Script
59. annel _ Scala Internal v Frame Main v Week 15 4 2007 04 15 2007 04 21 View 100 v Main 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sun 04 15 Mon 04 16 Tue 04 17 Wed 04 18 Thu 04 19 Fri 04 20 sat 04 2 Chapter 2 Overview D Chapter 2 Overview ra The Network Menu The Network menu is where you will define the players where your playlists will be displayed Additionally this is where plans are generated either manually or automatically which will move the scheduled playlists and media to the player locations as well as monitor the network activites and the health status of the players on your network InfoChannel CONTENTMANAGER Arrange by Name Search Items per Page 25 Enter your search here Channels Maintenance Jobs o players were toun Player Groups Publish Locations Player Status Modules Players Once you have created channels in Content Manager you may then create Players to display them When you create players in Content Manager they must also be configured on the player computer s side to be able to communicate with the Content Manager On the player the Player Configuration utility relies on the correct setup being established in Content Manager so do this step first This process is described in further detail in the InfoChannel Player Users Guide Clicking on the Players button will open
60. are using Designer to setup an image as linked content you will need to have the placeholder image in the folder Content images instead of just Content If this is not setup correctly the player will not be able to find the media The same is true if your Remote Publish Location places media n a folder named after the Publish Location Keep in mind of the bandwidth considerations when marking one or more media items as non scheduled content Especially if you are sending non scheduled content to all your channels You can very easily overwhelm you existing infrastructure if for instance you have 10 channels with 10 players on each channel and you mark a video file that is 1 GB in size as non scheduled content Be aware in this case that Content Manager will have to upload 100 GB of data even though each player will only download 1 GB Preloading Content on Players InfoChannel Players support the notion of pre loaded content This allows you to pre install content on the Player systems before putting them in the field to optimize away the need for the player to download any content when the player connects to Content Manager w Note that any pre installed content is not available for use until you add it to the plan you must put it in a playlist or mark it as Non Scheduled Content When the player goes to download a given file from InfoChannel Content Manager it first checks for an exact match in the PreLoadedConten
61. ate equal to that of the InfoChannel Content Manager InfoChannel Players will include complimentary Scala Advantage coverage through the term of the InfoChannel Content Manager up to one year Therefore the Scala Advantage coverage for InfoChannel Players and InfoChannel EX Modules will expire on the first anniversary date of the commencement date of the associated InfoChannel Content Manager after the InfoChannel Player purchase regardless of the purchase date of the InfoChannel Player of InfoChannel EX Module Upon renewal of the Scala Advantage program beyond the first anniversary of the commencement date of the InfoChannel Content Manager Scala Advantage coverage will be charged for each InfoChannel Player InfoChannel EX Module and InfoChannel Content Manager All products in the network must maintain the same expiry date InfoChannel Designer is not considered part of the network and may have a unique Scala Advantage expiry date For major product updates Customer may be required to purchase additional months of support Thereafter Customer may elect to renew Maintenance Services for additional annual periods at Scala s then current standard annual fee for Maintenance Services Annual fees may be invoiced thirty 30 days prior to the expiration of the previous period On site service shall be provided at the reasonable discretion of the Support Organization If on site service is designated by Scala as required or Customer requested of whic
62. ations Heartbeat rate 30 Workgroups Plan Settings Network Settings pon asor pavor bacia ae Network Monitor Maximum plan status return rate 1 User Activity Maximum problem heartbeat rate 15 Playback Audit Settings Enable playback audit log retrieval Log root C Documents and Settings All Users Application Data Scala infoChannel Content Manager S Data Scala receive billing Archive folder C Documents and Settings All Users Application Data Scala infoChannel Content Manager S Data Scala receive billing_archive Error folder C Documents and Settings All Users Application Data Scala infoChannel Content Manager S Data Scala receive billing_error Archive log files after 7 day s Keep playback audit data 90 day s Approval Settings Enable message approval When Enable Player Heartbeat is checked you can change the following settings e Heartbeat Rate How often the player should send a heartbeat to Content Manager The default value is thirty 30 minutes e Maximum Problem heartbeat rate How often the player is allowed to send a problem heartbeat to Content Manager The default value is fifteen 15 minutes e Warn after player inactive for How long Content Manager waits before warning that a player is inactive The default value is sixty 60 minutes e Maximum plan status return rate How often the player is allowed to send the plan status The default value is one 1 minute Playback Audit Setting
63. cal Support direct from Scala is available at an additional charge through the Scala Advantage Plus program All support coverage is subject to the terms of the Scala Advantage Basic Agreement or Scala Advantage Plus Agreement Installation customization or maintenance services by Scala may be provided pursuant to a separate agreement between the parties Scala Advantage Basic is included free of charge with all InfoChannel Products except InfoChannel Player and InfoChannel EX Modules Taxes and Duties Whenever imposed all duties taxes and handling fees are payable by Licensee Income or other taxes that are required to be paid or withheld by Licensee or Scala under the laws of jurisdictions other than the United States in connection with the license and other fees paid by Licensee hereunder are the sole obligation of Licensee and shall be exclusive of the license and other fees paid by Licensee Other Scala Services and Information As a convenience to its Licensees Scala provides certain services materials and information related to the Scala Software to Licensees through Scala s Internet web site the Scala Network Scala expressly reserves the right to modify terminate limit or alter the Scala Network the contents thereof any materials related thereto or Licensee s access thereto at any time without notice to Licensee Scala and Licensee expressly agree and acknowledge that 1 any information posted by Licensee on or to
64. d Features Go to Content gt Media Select a media item that you want to mark as non scheduled content and click Properties Click on the Advanced tab You see this form Media Properties DSCF0180 JPG Properties Metadata Crees we DSCF0180 21612554000 JPG sion Non Scheduled Content Make available as non scheduled content _ Target Channel s N Chapter 4 Advanced Features Under the Non Schedule Content section click the Make available as non scheduled content checkbox Click the Select All button to select all the CURRENT channels or select each individual channel in the target channels list Click Save to keep your changes In order for your channels to pickup any newly marked non scheduled content you must generate a plan for any of the players that use that channel A couple of important points If you add a new channel AFTER you mark a piece of media as non scheduled content and you want the newly added channel to receive any of the non scheduled content you will need to edit the media item and add the new channel to the target channel list All non scheduled content is delivered to the players using the same folder layout that exists in Content Manager Meaning that if you uploaded a media item to a sub folder called images when the player downloads that media item the player will store it in the folder Content images This is important because if you
65. d be set to about 4 3 the number of connected players Specifying a value of more than 1000 has little effect on Windows 32 bit operating systems because there is a limit to the number of threads available to each process Windows operating systems that have 64 bit support can use more than 1000 threads Max keep alive Optional Enter the maximum number of requests that can be kept alive waiting for subsequent requests on this connector The default is 100 and a value of 1 disables this setting Generally Scala recommends disabling this setting on networks with more than 50 players Min spare threads Optional Enter the minimum number of spare threads for the thread pool on this connector This setting is the number of threads that are available to serve requests when they arrive The default value is 4 If your network contains more than 50 players this setting should be set to 25 Max spare threads Optional Enter the maximum number of spare threads for the thread pool on this connector This setting is the maximum number of idle threads that can live in the pool before the server begins to close them The default value is 50 If your network contains more than 50 players this setting should be set to 100 Enable lookups Optional If enabled Tomcat wil attempt to resolve the hostnames of clients such as players Enabling this setting can negatively affect performance No TCP delay Optional If enabled this settin
66. d database which works best in your environment Simplified Content Delivery Content can now be delivered over HTTP HTTPS and firewall transversal is greatly improved as are other perceived IT security issues Maintenance Scheduling Regular hardware maintenance can be added to the plan based scheduler in the new InfoChannel Content Manager 5 Once entered maintenance requirements Chapter 1 Introduction rs can be executed at specified times with minimal disruption to your digital signage network Roles and Workflows Role functionality allows users groups to be assigned different access rights for improved security and workflow New User Interface Navigate the Scala InfoChannel 5 platform faster and easier with a more intuitive and friendly user interface The new InfoChannel 5 user interface makes extensive use of context menus rich web interfaces with drag and drop features and more Transmission Server Module Server side component which manages most communications between InfoChannel Player and the central servers It is installed as a service on the same system as InfoChannel Content Manager and runs in the background Server Support Module Server side support component which generates thumbnails for display within the Content Manager It is installed as a service on the same system as InfoChannel Content Manager and runs in the background 2 InfoChannel Content Manager 5 Overview Conten
67. dable and Scala will have no obligation to refund any amounts paid by Licensee under this Agreement upon its termination except for any right of refund as set forth in Section 6 Licensee must cease any use of the Scala Software and return to Scala or certify to Scala s reasonable satisfaction the destruction or permanent deletion of the Scala Software documentation and all copies thereof By Scala Scala may terminate this Agreement and all licenses granted hereunder upon thirty 30 days prior written notice if Licensee fails to comply with any of the terms and conditions of this Agreement or any Schedule to this Agreement and such noncompliance is not cured within such thirty 30 day period Return of Software Upon any termination of this Agreement Licensee shall return all copies of the Scala Software in whatever format together with the documentation and shall delete all copies of the Scala Software from its computer system s Licensee must promptly certify to Scala in writing that it has taken all such actions 10 GENERAL A Audit Rights Scala shall have the right reasonably to audit the deployment and use of the Scala Software by Licensee including without limitation Licensee s conformance with the provisions of Section 4 herein Licensee agrees to cooperate with Scala s reasonable request for access to Licensee s computer systems to ensure Licensee s adherence with the license terms hereunder Purchase in Canada I
68. dia item in the list select the item and click the Properties button located at the top of the panel Infochannel CONTENT MANAGER f Home System Administrator SCALA Media i Arrange by Modified 2f Search Messages 4 items found displaying 1 to 4 Items per Page 25 v Type your search here Name Details File Type MAU_02X_775x620 jpg Modified 2006 09 28 19 56 Folder Size 151 6 KB Category Revision 1 Department none Type Image MAU_03X_775x620 jpg Modified 2006 09 28 19 54 Folder Size 105 0 KB Category Revision 1 Department none Type Image MAU_004_775x620 jpg Modified 2006 09 28 19 52 Folder Size 91 4 KB Category Revision 1 Department none Type Image MAU_002_775x620 jpg Modified 2006 09 28 19 51 Folder Size 1144 KB Category Revision 1 Department none Type Image Category Logout Once the Properties panel is open you may preview the selected media item by choosing the Preview button at the top of the panel Infochannel CONTENTMANAGER f Home System Administrator SCALA OFLerit al oOaVEe vance Media Media Properties MAU_ Messages Templates Preview this item in the browser window dvanced Metadata Media Properties Name MAU_002_775x620 jpg Folder Gy Logout NEn Description Object History Created 2006 09 28 19 51 Created by System Administrator Modified 2006 09 28 19 51 Modified by System Administrator
69. dialog asking you to confirm the deletion will pop up Players 6 items found displaying 1 to 6 Items per Page 25 v Number of Name Enabled a Status Active Multi F rame Player v 1 3 days ago at 01 24No Preview Player v 1 Never reported Room 1 Remote Player 1 Never reported Room 2 Remote Player 1 Never reported Room 3 Remote Player v 1 Never reported Scala Lobby Player NOTE Once a player is deleted new plans will no longer be generated for that player However if the player is not decommissioned the player will continue to play its content for 30 days After 30 days the player will no longer play any content until it receives a new plan Chapter 2 Overview 6 Publish Locations InfoChannel Content Manager gives you the ability to automatically ingest new content by creating a remote publish location To view remote publish locations click Network gt Publish Locations The remote publish location list will appear Taliek latclelaltsimee nannies Players Maintenance Jobs Publish Locations Workgroups Plan Settings Network Settings Network Monitor User Activity Logout ance fA Home System Administrator Publish Locations Arrange by Name 2 Edit Remote Publish Location 0 items found Items per Page 25 m Active Name Details No Remote Publish Locations available SCALA Location name Conference Center Remote Connection In a
70. dified 2006 10 16 23 00 Size 97KB Revision 1 eT your Type your search nuaa File Tewe o B H Category f Home System Administrator SCALA Hotel_1280x768 scb vl Folder Category Workgroup none Size 9 7 KB Revision 1 Type Scala Script Most of the list panels will have File Type and Category selections from which to choose and although they will function similarly each of the different list panels will have search criteria specific to its list such as Channels and Player Groups for the Player search panel InfoChannel CONTENT MANAGER 1 items found displaying 1 to 1 Details f Home System Administrator SCALA ere Modified at Search 25 wel typevoursearchhere gt Category Conference Center Plays in all Conference Center locations Modified Items 2006 11 14 16 42 1 Workgroup Playlist Type All Playlist X c a y Media Categories Categories are labels that can be created and assigned to media items templates messages and playlists These labels may also be used to help organize and search for items that match your desired category To create and assign categories first select a media item to view its corresponding Properties You can enter its description and choose Edit Categories to create or assign the properties InfoChannel CONTENT MANAGER f Home System Administrator SCAL
71. do not constitute a portion of this Agreement and shall not be used in interpreting the constriction of this Agreement Third Party Beneficiary Licensee hereby agrees that the licensors of third party software shall be considered third party beneficiaries of this Agreement and shall be entitled to bring a direct action against Licensee in the event of breach of any applicable provisions of this Agreement pursuant to the terms and conditions of this Agreement Scala Advantage Software Maintenance amp Support Agreement THIS SOFTWARE MAINTENANCE AND SUPPORT AGREEMENT is made between Scala Inc of 350 Ea gleview Boulevard Suite 150 Exton PA 19341 USA Scala and the Customer Scala and Customer agree as follows 1 Definitions 2 Services Subject to the terms and conditions contained in this Agreement and Customer s payment of the applicable Software Maintenance fees the Support Organization will provide Software Maintenance and Support to Customer as further described hereunder Customer understands and agrees that the Scala Advantage Software Support and Maintenance Agreement fee is non refundable Commencement Date is the ship date of product from Scala Customer means the end user of the Scala Software Initial Period means the twelve 12 calendar months next ensuing after the Com mencement Date Related Persons means and includes any related body corporate of Scala as de fined in section 50 of
72. e Code that is licensed to Scala for redistribution with the Scala Software The Redistributable Code is the property of Scala s licensors and protected under United States and international copyright trade secret or other proprietary rights laws as well as international treaties Licensee is hereby granted a limited non exclusive non sublicensable and nontransferable right and license to use and display the Redistributable Code solely in connection with the authorized operation and use of the Scala Software by Licensee and in conformance with the terms and conditions of this Agreement Except as expressly permitted under applicable law Licensee may not reproduce redistribute decompile reverse engineer or disassemble the Redistributable Code and may not disintegrate the Redistributable Code from the Scala Software 4 LICENSE AND OTHER FEES Licensee agrees to be bound by and to pay the license fee s set forth in the Scala Software price list in effect as of the date of purchase based upon the nature and scope of Licensee s intended deployment and use of the Scala Software A Scala Advantage Support Coverage InfoChannel Designer and InfoChannel Content Manager and all other InfoChannel products except for InfoChannel Players and InfoChannel EX Modules are sold with one year of Scala Advantage Basic coverage included in the price of the product which will entitle the Licensee to Software Updates and bug fixes Techni
73. e HTTPS connector Port number setting If Content Manager traffic is not being port forwarded the Connection port should match the Port setting Otherwise use a value your IT administrator suggests Then enable the Use HTTPS setting Save your settings by clicking the Save button Click the Restart Server button to use your new HTTPS configuration y N Chapter 4 Advanced Features N Saunjes4 padue py fy 4a3deyD 5 Scala InfoChannel Content Manager 5 Backup and Restore Instructions This chapter describes how to backup and restore Scala InfoChannel Content Manager 5 Databases currently supported are e PostgreSQL 8 1 x e MySQL 4 1 or 5 0 e Microsoft SQL Server 2000 e Microsoft SQL Server 2005 _ N w Content Manager does not contain an automated backup restore feature so these instructions comprise a set of manual steps These steps could be automated but are beyond the scope of this document The backup process assumes that you have copied or archived the necessary files from the Content Manager system to another location Likewise the restore process relies on either copying or extracting the files from the backup location to the original location Scala does not make recommendations as to where your backup files should reside However it is assumed good backup principles are followed Chapter 5 Backup and Restore Instructions Backup Content Manager s data
74. e commonly used configurations which include a large selection of display sizes and resolutions The preset templates which are provided are a great starting point however we have also included several customizable options to complement your creativity When creating a new or editing an existing channel you have Chapter 2 Overview o the option of selecting an individual Frameset configuration Simply use the drop down selector in the Frameset Properties panel to make your selection InfoChannel CONTENTMANAGER f Home System Administrator SCALA a Plannine Channels Playlists 3 items found displaying 1 to Channels 3 Schedules Name Frameset Name Inner Box Custom Inside Box Scala Internal Fullscreen Scala Lobby Player 3 FRAMES 16 9 1 Chapter 2 Overview 2 If the screen size resolution is not correct then you may select another preset or create a custom preset size To the right of the drop down selector Frameset Properties Frameset 3 FRAMES 16 9 1 Sc a rs F280 768 Preview 1024x768 1280x1024 1360x768 1366x768 1440x960 1440x1080 1600x1024 1600x1200 1920x1080 Preview ial Scroll down the panel to specify the individual frames in the frameset using the selectors and boxes in the Frame Properties panel PE eridics Frame Main UTT E ain Be sure to click the Save name s button a
75. e hosted service Licensee may internally transfer the Scala Software to a different single user computer a Transferred Installation provided that the Scala Software and any copies thereof are permanently uninstalled and or deleted from the computer from which the Scala Software is transferred B Limitations In connection with the development of content files using the Scala Software Licensee may publish files for use or viewing via web page or other file protocol Licensee expressly acknowledges and agrees that a separate paid Scala Player end user license is required to display perform or otherwise deliver content files created using Scala Software Licensee shall not directly or indirectly distribute or cause to be distributed Scala Software content files in a manner calculated to circumvent the license limitation set forth in this Section 3 B InfoChannel Content Manager 5 lt C Copies Licensee may not copy or otherwise reproduce the Scala Software or documentation except for one back up copy of the Scala Software for archival testing or back up purposes and provided that Licensee complies with the obligations of confidentiality set forth herein Except as expressly permitted under applicable law Licensee may not decompile reverse engineer or disassemble the Scala Software in an attempt to derive or use the source code therefrom D Third Party Software The Scala Software includes third party software Redistributabl
76. ecieved The total amount of data received on the connector since it was started e Datasent The total amount of data sent from the connector since it was started e Current threads The number of threads in the thread pool for the connector Chapter 3 Network Monitoring Maintenance and Settings Ss Chapter 3 Network Monitoring Maintenance and Settings Busy threads The number of threads that are busy processing requests for the connector Max threads The maximum number of threads allowed for the connector Min Max threads The minimum and maximum number of spare threads in the thread pool for the connector Requests The total number of requests processed by the connector since it was started Connectors InfoChannel CONTENTMANAGER Web Server Monitoring and Administration Status Connectors Client Connections System Information Connector Management Select a connector below to update it or click the New Connector button to define a new connector License Status DB Config Server Settings E Logout These are the current connectors on the web server Click a connector to update it Name Type Port http 80 HTTP 80 When you install Content Manager a HTTP connector is created To edit the default connector select it You can then edit certain settings Port number The port number the connector will bind to You can only bind one connector to each port on each IP addr
77. ecting the Change my password checkbox To change your password simply enter Old password New password and confirm Regional Settings You can modify the look and feel of selected regional settings Chapter 3 Network Monitoring Maintenance and Settings D e Default Language Select the language which is appropriate for you e Date format Select how you prefer to have the date format presented e Clock Select between 12 hour and 24 hour formats If you make any changes be sure to click the Save button in the button bar so your changes will be committed Users InfoChannel Content Manager will allow you to create edit and delete users User management is important because it gives you the ability to control whomever has access to your resources Using the left menu click on Settings gt Users to view users You will see the users list appear InfoChannel CONTENT MANAGER Users No item found Active Username No users available Personal Settings Users Roles License Status DB Config Server Settings Logout fi Home System Administrator Arrange by Username Properties Items per Page 25 x Adding new user to Network Scala Workgroup Personal Information Username Password Confirm password First name Last name Email Roles SCALA Smith jsmith myemail com Administrator Default User Graphic Designer Message Ed
78. en the Software fails to work as set forth in the user manuals or occasions where the user manuals are unclear InfoChannel Content Manager 5 B Scala Advantage Plus Additional Customer Responsibilities The Customer shall notify the Support Organization of any Software problem together with complete information concerning the failure as soon as possible after the problem has occurred The Customer shall provide as accurate and complete a description as possible to the Support Organization The Customer shall assist in problem resolution by providing copies of reports and or files deemed necessary by the Support Organization The Customer will provide the Support Organization with the following 7 Name of nominated personnel and their location who are competent to use the Software Access to the Software and computer s on which it resides Adequate working facilities such as communication devices modems and Access to and use of all information reasonably necessary to service the Software x lt InfoChannel Content Manager 5 9 Service Charges InfoChannel Designer and InfoChannel Content Manager and all other InfoChannel products except for InfoChannel Players and InfoChannel EX Modules are sold with one year of Scala Advantage Basic coverage included in the price of the product which will entitle the Customer to updates and bug fixes A given network has a single network wide Scala Advantage expiry d
79. ent the Customer is a company Any notice given in accordance with this clause shall be deemed to be received by and served upon the other party on the date such airmail letter would in the ordinary course of post have reached such address or on the date such notice is served or left at the relevant address as ap propriate and in the case of telex or facsimile shall be deemed to have been served on the day following the date of successful transmission 20 Severability If any term provision covenant or condition of this Agreement is held by a court of competent jurisdiction to be invalid void or unenforceable it shall be severed here from and the remaining provisions of this Agreement will remain in full force and effect and will not be affected impaired or invalidated InfoChannel Content Manager 5 Table of Contents Section 1 Introduction Installation and Configuration 21 Introduction Glossary of Terms Before You Install Checklist of Hardware System Requirements Prep Checklist and Installations Configurations InfoChannel Conent Manager Channel Configuration Player Configuration at the Content Manager Side Installing amp Configuring InfoChannel Players InfoChannel Player 5 Hardware Requirements What s New InfoChannel Content Manager 5 x 2 Overview Content Scheduling and Workflow 35 Overview Glossary of Terms The InfoChannel Content Manager User Interface The Content Menu Media InfoChannel Content M
80. eral Dptions jn Console Root Mic gl Database z Console Root Name Jem backup E E Microsoft SQL Se H 4 SQL Server Description Elf AFx200 Backup E I Date Database complete if Database differential ii a Transaction log epi s File and filegroup El e i Destination epi Backup to C Tape Disk an g I C tmp backup cm bak Add H Date H E Man Remove H E Repl H E Sect Contents HE Supp Overwrite H A Met Append to media Overwrite existing media Schedule I Schedule Ww N 3 Check settings and execute backup Scala recommends that the default options remain unchanged Execute the backup by pressing the OK button and verify that the backup process completed successfully e SQL Server Enterprise Manager Fie Action view GAMESSA T etayy x e mlm X General Options Options ym Console Root Mic C Console Root E Microsoft SQL Se J SQL Server Gy AFx200 E aD Ezt Eject tape after backup Verifying the backup will read the entire backup and check for media integrity Checking the identity and expiration of the media prevents accidental overwrites I Verify backup upon completion IV Remove inactive entries from transaction log Chapter 5 Backup and Restore Instructions IV Check media set name and backup set expiration Media set name J Bac
81. ess Max threads Enter the maximum number of concurrent threads this connector can use The connector will not be able to serve more simultaneous requests than it has threads The default vale is 150 You should set this based on how many player are directly connected to Content Manager To ensure stable content delivery this value should be set to about 4 3 the number of connected players Specifying a value of more than 1 000 has little effect on Windows Operating systems because there is a limit to the number of threads available to each process Max keep alive Enter the maximum number of requests that can be kept alive waiting for subsequent requests on this connector The default is 100 and a value of 1 disables this setting Generally Scala recommends disabling this setting on networks with more than 50 players Min spare threads Enter the minimum number of spare threads for the thread pool on this connector This setting is the number of threads that are available to serve requests when they arrive The default value is 4 If your network contains more than 50 players this setting should be set to 25 Max spare threads Enter the maximum number of spare threads for the thread pool on this connector This setting is the maximum number of idle threads that can live in the pool before the server begins to close them The default value is 50 If your network contains more than 50 players this setting should be set to 100
82. even 7 days Chapter 3 Network Monitoring Maintenance and Settings We e Keep playback audit data How long should Content Manager keep the playback audit logs The default value is thirty 30 days The Log root Archive folder and Error folder cannot be changed The values shown are the full windows path to the directory that contains the log files Approval Settings You can enable message approval by checking the Enable message approval option When enabled you can request approval of messages before they are shown on a player If the option is not enabled then the messages will not require approval before being shown on a player Miscellaneous Settings The miscellaneous settings allows for further customization of InfoChannel Content Manager e Max Threads The maximum number of threads that are available for use to download from a remote publish location The default value is one 1 If you change this setting you MUST stop start the Apache Tomcat service in order for the new setting to take effect e First day of week Allows you to select the first day of the week The two choices are Sunday or Monday The default value is Sunday InfoChannel CONTENTMANAGER f Home System Administrator SCALA Approval Settings Enable message approval Maintenance Jobs Publish Locations Workgroups Plan Settings Max threads Maximum number of simultaneously downloads Remote Publish Locations Network Settings Netwo
83. f Licensee acquired this software in Canada Licensee agrees to the following The parties hereto have expressly required that the present Agreement and any exhibits hereto be drawn up in the English language Les parties aux pr sentes ont express ment exig que la pr sente convention et ses Annexes soient r dig es en langue anglaise Notices Any notice required or permitted to be given by Licensee hereunder shall be in writing and shall be deemed to have been duly given i upon hand delivery ii on the third day following delivery to the U S Postal Service as certified mail return receipt requested and postage prepaid or iii on the first day following delivery to a recognized overnight courier service fee prepaid and return receipt or other confirmation of delivery requested Any such notice shall be delivered or sent to Scala at the address as set forth below or to such other address as Scala may designate from time to time SCALA INC 350 EAGLEVIEW BOULEVARD SUITE 150 EXTON PENNSYLVANIA 19341 USA Governing Law This Agreement will be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania without regard to its conflicts of law principles In the event that any legal proceedings are commenced with respect to any matter arising under this Agreement the parties specifically consent and agree that the courts of the Commonwealth of Pennsylvania and or the Federal Courts located in the
84. figurations This section provides some configuration examples for different physical network player configurations These are the most common combinations of networks and players currently used by our customers InfoChannel Designer and InfoChannel Content Manager on the same computer InfoChannel Player s are located on separate computer s InfoChannel Designer publishes directly to the local installation of InfoChannel Content Manager using the Content Manager Direct option InfoChannel Content Manager is configured to store the player plans in the web folder Content Manager Direct option e InfoChannel Player s retrieve their plans using the Content Manager Direct option Chapter 1 Introduction InfoChannel Designer InfoChannel Content Manager and InfoChannel Player are on separate computers e InfoChannel Designer publishes directly to InfoChannel Content Manager using the Content Manager Direct option InfoChannel Content Manager is configured to store the player plans in the web folder Content Manager Direct option e InfoChannel Player s retrieve their plans using the Content Manager Direct option Within these basic configurations you can use different configuration options For example Instead of publishing from Designer directly to InfoChannel Content Manager you could publish to a shared folder or FTP Chapter 1 Introduction D site from which both
85. fk channel_frameset_id T st channel BTREE NOT NULL Edit Schema nnel_id T st_player_display BTREE Drop Schema Ctrl Del nnel_language_id w st_channel BTREE Copy SQL to Clipboard Ctrl C nnel_media_id T stmedia_item_channel BTREE NOT NULL Greate New Schema Ctrl N nnel_track_id T sttrack_channels BTREE NOT NULL Create New Table Ctrl T dition_media_teport_id 1 st_condition BTREE Greate New View Gory Greate New Procedure Function Gbrl P Num of Unique 88 Num of NotNul 163 Refresh EE 243 Num of Column Refresh FS 2 Open the backup file and select the schema Open the backup file you want to restore from by choosing Restore from the left menu and clicking the Open Backup File button Select the target schema or use the original schema and check Create database s if they don t exist E MySQL Administrator root trygye 3306 a ol x File Edit Yiew Tools Window Help i 38 Server Information General Restore Content a3 Service Control E lt Restore Options 1i Startup Variables Please select how the backup should be restored 2a User Administration a i General g Server Connections File to restore C Atmp backup cm_backup 20070108 1247 sql Name of the backup file that Ww Health be restored Server Logs portee an v Schema to use when restoring tables If Original Schemi i rae barely em selected the tables will be restored to their original locati F Replicatio
86. g generally improves performance Key alias Enter the alias of the certificate in the keystore that Tomcat uses for the connector If not specified the first key read from the keystore will be used Note You must use the same key alias that you specified when you generated your self signed certificate Key password Enter the password Tomcat will use when retrieving the certificate from the keystore The default value is changeit Note You must use the same key password that you specified when you generated your self signed certificate Keystore file Enter the full path of the keystore file that O Chapter 4 Advanced Features _ N Chapter 4 Advanced Features contains the certificate Tomcat should use for this connector If not specified the connector will use a file named keystore in the user s home directory Note If you followed the instructions for generating a self signed certificate this path is C Documents And Settings All Users Application Data Scala InfoChannel Content Manager 5 Conf Conf tomcat keystore Once the appropriate values have been set click the Save button Configuring HTTPS Client Connections Once the HTTPS connector has been configured you should configure the client connections to use the HTTPS connector Go to Settings gt Server Settings and click the Client Connections tab Change the Port value Typically this is the same value you specified for th
87. ger will allow you to create edit and delete Maintenance Jobs Maintenance Jobs provide a way for you to schedule maintenance tasks that the player should perform at a given interval Installing software updates retrieving files and rebooting the computer are just a few of the tasks that can be performed Some tasks initially require that file s be uploaded To upload files click the Upload Files button in the button bar When launching the File Uploader from the Maintenance Job section the files are stored in a separate location from files which are uploaded from the Media Items or Templates section Chapter 3 Network Monitoring Maintenance and Settings wo To create or view maintenance jobs click Network gt Maintenance Jobs You will see the Maintenance jobs list InfoChannel CONTENT MANAGER f Home System Administrator SCALA Planning Maintenance Arrange by Name 21 Search Network 1 items found displaying 1 to 1 25 m Type your search nere Number of Players Number of Tasks Nextrun Tasks Maintenance Jobs Test Maint t 0 0 N A Publish Locations Workgroups Plan Settings Network Settings Network Monitor User Activity z setting Logout To create a new maintenance job 1 Click New button 2 Type a Name for the job and an optional Description 3 Click the Next button 4 Under Task Properties select a Task Command from the drop down menu 5 Depending on the Task Co
88. gs Connection host address PORTABLE Logout Chapter 3 Network Monitoring Maintenance and Settings e Virtual Folder The virtual folder is the path that Content Manager uses within the webserver For example the full path after the hostname and port would be www myhost com 8080 VirtualFolder e Port The port number the Content Manager will listen for requests e Hostname The hostname the Content Manager will tell players to connect to Connection port The port number the Content Manager will tell players to connect to If you are using port forwarding you can specify a different port e Use HTTPS Refer to Chapter 4 for more information about this setting Any changes that you make need to be saved by clicking the Save button Once any changes are made Scala recommends that you click the Restart Server button System Information The system information tab shows various other information about where Content Manager is installed InfoChannel CONTENT MANAGER New leisave Delete Can Restar Web Server Monitoring and Administration Network Status Connectors Client Connections System information Ea a Software Versions Personal Settings Users Operating system Windows XP 5 1 x86 1 5 0_08 Sun Microsystems Inc Roles License Status DB Config Server Settings Web Server Apache Tomcat 5 5 17 Release 1 9001 1 2007 04 18 r7503 gt Logout C Program Files Scala InfoChannel Content
89. h the Software is located at a distance beyond fifty 50 miles from the Support Organization s office a travel charge may be assessed by the Support Organization upon notice to and approval of Customer For Scala Advantage Basic Customers per incident support is available directly from Scala for a per incident fee Please see current pricelist for pricing information Support may be provided by the SCP 10 Changes or Waivers to Software Maintenance and Support Agreement During the term of the Agreement no changes and or waivers by either party of its rights shall be made to the term and conditions contained herein other than by variation agreed to by authorized representatives of both parties and set forth in a writing duly executed by the parties The non enforcement or waiver of any provision of this Agreement on any occasion shall not constitute a waiver of such provision on any other occasions unless expressly so agreed in writing It is agreed that no use of trade or other regular practice or method of dealing between the parties hereto shall be used to modify interpret supplement or alter in any manner the terms of the Agreement Scala has the right to vary the charges made hereunder if the Customer wishes to extend the service hours beyond normal working hours referred to in Section 5 If both parties agree in writing additional Software to be supported may be included on this Agreement at a later date The initial maintenance fee fo
90. he desired media which will be added to the playlist You may also specify transitions between those items much as you would in an InfoChannel Designer script It is also possible to set the duration for each on screen media item To create a Smart Playlist select the New Smart Playlist button at the top of the Playlist panel InfoChannel CONTENT MANAGER f Home System Administrator SCALA elete Duplicate Pla sview Select A Arrange by Modified 4f Search 3 items found displaying 1 to 3 Items per Page 25 Type your search here Channels Name Details Category Schedules _ Hotel Lobby Modified E 18 48 Playlist Type Items Workgroup z5 Maui Experience Modified 2006 09 30 21 27 Logout f This is a collection of slides forthe Items 4 lobby Workgroup Info Loop Modified 2006 09 30 20 37 w Music Items 1 Workgroup Chapter 2 Overview ul Give the Smart Playlist a name and description InfoChannel CONTENTMANAGER f Home System Administrator SCALA Playlists Channels Schedules Playlist Properties Name Conference Center Description Plays in all Conference Center locations Logout Scroll down to view the transitions and conditions which can be added as well as how many media items you want to add to the playlist Set the timing for the transitions and on screen duration Several conditions may be added for any selected media item InfoChannel CONTENT M
91. hen be used for associating content and playlists to a specific group To view the available Workgroups click Network gt Workgroups which will bring up the Workgroups list InfoChannel CONTENTMANAGER f Home System Administrator SCALA Workgroup Form Network 0 items found Items per Page 25 v Workgroup Players Name User Count Maintenance Jobs NO workgroups available Name Development Publish Locations Description Development Team Workgroups Plan Settings Network Settings Network Monitor User Activity To create a new Workgroup 1 Click the New button 2 Type a Name for the Workgroup 3 Type a Description for the Workgroup optional Chapter 3 Network Monitoring Maintenance and Settings D 4 Click the Save button 5 Repeat steps 1 4 for additional Workgroups that you want to create To edit an existing Workgroup 4 5 Select the Workgroup from the list you want to edit Click the Properties button Edit the Name field if desired Edit the Description if desired Click the Save button To delete an existing Workgroup 1 Chapter 3 Network Monitoring Maintenance and Settings S 2 3 1 Select the Workgroup from the list you want to delete Click the Delete button Click OK in the resulting dialog to delete the Workgroup Sub Workgroups are created in much the same way as Workgroups are created Allowing Sub Workgroups provides additiona
92. his command keytool genkey alias cm keyalg RSA keystore C Documents And Settings All Users Application Data Scala InfoChannel Content Manager 5 Conf tomcat keystore Chapter 4 Advanced Features This will create a password protected keystore and add the self signed certificate to it The keytool will prompt you for information about the certificate Enter keystore password Enter the password that will protect the keystore What is your first and last name Enter the URL you ll use when accessing the Content Manager over HTTPS For example www yourdomain com What is the name of your organizational unit Enter your department name For example Engineering What is the name of your organization Enter the name of the organization For example Scala Inc What is the name of your City or Locality Enter the city or locality in which you reside For example Exton What is the name of your State or Province Enter the state or province in which you reside For example Pennsylvania What is the two letter country code for this unit Enter the two letter country code in which you reside For example the United States of America is US _ ul In order to make Designer publish to Content Manager using HTTPS you have to have a signed certificate But first you have to generate a certificate signing request Generate a Certificate Signing Request To generate a Certificate Signing
93. ht 1992 1997 by Lexsaurus Software Inc All rights reserved Warranties and Disclaimers The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local Law SCALA INCORPORATED PROVIDES THIS PUBLICATION AS IS WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer or express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Scala may make improvements and or changes in the product s and or the program s described in this publication at any time It is possible that this publication may contain reference to or information about Scala products or services that are not announced in your country Such references or information must not be construed to mean that Scala intends to announce such Scala products or services in your country Requests for technical information about Scala products should be made to your Scala Certified Partner or your Scala Representative Scala may have patents or pending patent applications covering subject matter in this document
94. ia organization you may also create nested sub categories Simply click the Sub Categories button at the top of the panel and complete the Category Form in the Same manner as the master category When you have completed editing Categories simply click the Back To Form button to exit back to the media item properties Media Metadata Metadata are tags which can contain specific values for each item Media items as well as messages channels and players may contain metadata which is used to control playback based on criteria e g metadata must equal a specified value or match two items must have matching values for each metadata tag To apply metadata to a media item first select the desired content in the Media panel and then click on the Properties button at the top of the panel Chapter 2 Overview a InfoChannel CONTENT MANAGER f Home System Administrator SCALA Previe i A TEER l Arrange by Modifo 2t Search 8 items found displaying 1 to g7 Items per Page 25 v Templates z Name Details File Type BigCrawls Bkgnds scb Modified 2006 11 14 14 11 Folder Size 28KB acing Category Revision 1 Workgroup none Type Scala Script conference_map png Modified 2006 11 05 22 54 Folder Size 46 3 KB 7 Category Revision 1 Workgroup none Type Image Hotel_1280x768 scb Modified 2006 10 16 23 00 Folder Size 9 7 KB Category Revision 1 Workgroup none Type Scala Script FootbridgePan
95. icated software continues to run efficiently it is important to start with the right hardware optimized and configured expressly for your broadcast display requirements This section not only addresses the hardware requirements you will need to run the Scala Player but also the configurations you ll need to communicate and transfer your media and playlists Chapter 1 Introduction N InfoChannel Player 5 Hardware Requirements The basic hardware requirements for running the Player software will vary depending on the installation site and the display scenarios involved Your particular set up will undoubtedly be unique to your needs but the core of the installation is the computer which the software is going to be installed onto Below are some general hardware system Chapter 1 Introduction 00 recommendations Hardware recommendations for InfoChannel Player 5 Low end InfoChannel Mid range InfoChannel High End InfoChannel Players amp InfoChannel_ Players amp InfoChannel Players amp InfoChannel Designers Designers Designers Display Resolutions 1024x768x32bpp 1280x768x32bpp 1920x1080x32bpp up to a maximum of Recommended 40GB 2MB Cache 80GB 8MB Cache RAID 1 80GB 8MB minimum storage 5400RPM ATA 100 or 7200RPM ATA 100 or Cache 7200RPM ATA SATA 150 or better SATA 150 or better 100 or SATA 150 or better Recommended Windows XP Professional SP2 32 bit or for larger networks contact Scala for an Operat
96. ing Systems XP Embedded HD image lower cost amp preferred Minimum Processor Intel P4 based Celeron D Intel P4 500 600 series 2 4 Intel P4 600 s CPU or Speed amp Type 300 series CPU s at 2 66 GHz FSB 800MHz or better AMD Athlon64 GHz AMD Sempron better AMD Athlon64 X2 3800 3100 3200 Minimum RAM Size 256MB of DDR SDRAM 256MB of DDR SDRAM 512MB of DDR SDRAM Graphics sub system An integrated graphics A discrete graphics A discrete graphics processor such as ATi processor on an AGPx8 or processor on an AGPx8 RADEON Xpress 200G or PCleX16 card suchas ATi or PCleX16 card such as nVidia Geforce 6100 IGP RADEON x600 or nVidia ATi RADEON x1300 or Geforce 6600 or better nVidia Geforce 7600 or better Hardware Preparation Checklist InfoChannel Player 5 quick start guide InfoChannel Player 5 CD ROM Player Installation and Configuration This section will provide different types of physical Player configurations These are the most common combinations of networks and players monitors currently used by our customers e Content Manager Direct The plan file is retrieved from the Content Manager s web folder e Player Direct FTP The plan file is retrieved from the player s built in FTP server e Push to Player The plan file is retrieved from a shared folder This shared folder can reside directly on the player or be located on a shared server from which the Content Manager and the Player have access
97. ing the player s built in FTP server e Push to Player The plan file is delivered to a shared folder or FTP location This folder location can reside on the player directly or be located somewhere from which both the Content Manager and the Player have access 4 Once you have made your decisions be sure to click Save to retain the information you have entered InfoChannel Content Manager stores all content locally When a new plan is generated the player s will retrieve the plan file The player then downloads the content it needs based on what is outlined in the plan Since the files are downloaded directly from InfoChannel Content Manager all of the Players must have access to the InfoChannel Content Manager Scala recommends that you configure your players in Content Manager FIRST Once that is accomplished please install and configure the individual players as explained below Installing amp Configuring InfoChannel Players The Scala Player is more than just a computer with a display it is a sophisticated software system The Player not only receives information it also communicates with Content Manager Addtionally it will automatically report back to Content Manager at regular intervals with a series of heartbeats to let it know it is still functioning properly Furthermore it will check for media updates in scheduled playlists with newly generated plans from Content Manager To ensure your sophist
98. istributed to all points of playback saving you time and resources Timetables Define one time or recurring time slots which employ variable recurrence patterns and start end dates As you specify playlists for each time slot you may automatically view it graphically in the new InfoChannel Content Manager 5 With this new graphical web based scheduling interface scheduling your content couldn t be easier Playlists If your content is composed mostly of videos flash or static images you can create your playlists using the web based interface in the new InfoChannel Content Manager 5 Of course Scala InfoChannel Designer 5 still offers a significant and proven advantage for any digital signage deployment by allowing the creation of data driven templates and other truly dynamic digital signage messaging in less time and at a lower cost while allowing you to leverage your existing media assets Multi channel Support Run multiple channels from a single player immediately reducing your hardware OS licensing and administration costs Multiple Independent Zones Easily create multiple zones with each zone displaying independent content Chapter 1 Introduction W Better Compatibility Scala InfoChannel Content Manager 5 is compatible with proxies ACNS and several database structures including MySQL PostgresSQL Additional database support will be coming soon Database Backend Choose the server an
99. itor Message Manager Network Manager Schedule Manager Viewer To create a new user 1 Click the New button 2 Type a username for the user 3 Type a password for the user 4 Retype the password for confirm password 5 Typea firstname for the user 6 Type a lastname for the user 7 Type an Email address for the user 8 Select one or more Roles appropriate for that user 9 Select a Workgroup if applicable 10 Change any of the Regional Settings if necessary 11 Change any of the Miscellaneous Settings if necessary 12 Click the Save button 13 Repeat steps 1 12 for any additional users you want to create To edit an existing user 1 Select the user from the list you want to edit Chapter 3 Network Monitoring Maintenance and Settings o 2 Click the Properties button 3 Edit the Name field if desired 4 Modify the role s Personal Information Workgroups Regional Settings and Miscellaneous Settings as necessary 5 Click the Save button To delete an existing user 1 Select the user from the list you want to delete 2 Click the Delete button 3 Click OK in the resulting dialog to delete the user Roles InfoChannel Content Manager allows you to create edit and delete roles Using the left menu click on Settings gt Roles to view roles By default there are seven existing roles Once created roles can be associated to one or more users To create a new role 1 Clic
100. k the New button 2 Type a Name for the role 3 Select the Resources appropriate for that role 4 Click the Save button Chapter 3 Network Monitoring Maintenance and Settings Taviex et lelelsyimee ni im MANAGER Planning Arrange by Name 2 Role Properties Network J 7 items found displaying 1 to 7 Items per Page 25 x Setings m Administrator System License Status DB Config Server Settings Logout 5 Repeat steps 1 4 for any additional roles you want to create To edit an existing role 1 Select the role from the list you want to edit 2 Click the Properties button 3 Edit the Name field if desired 4 Modify the role s Resources as necessary 5 Click the Save button To delete an existing role 1 Select the role from the list you want to delete Chapter 3 Network Monitoring Maintenance and Settings e 2 Click the Delete button 3 Click OK in the resulting dialog to delete the role Chapter 3 Network Monitoring Maintenance and Settings a NOTE All roles can be deleted except the Administrator System role License Status InfoChannel Content Manager will allow you to view update the InfoChannel Content Manager license via the License status page Click on Settings gt License Status to view the current license For more information about product licensing and installing a new license please refer to the InfoChannel Content Manager
101. kup set will expire After 1 days On 12 9 2007 x Media set labels J E Sect Initializing tape or disk media set erases the previous contents of m the media and labels the media set with a name and description H E Met Initialize and label media Media set name Media set description Microsoft SQL Server 2005 A backup of the Microsoft SQL Server 2005 can be performed using the Microsoft SQL Server Management Studio There are many different types of backup tools available for Microsoft SQL Server 2005 However this guide only demonstrates how to create a single complete backup If your networked database uses Microsoft SQL Server 2005 you are likely to use a more sophisticated incremental backup policy Please consult the Microsoft SQL Server 2005 documentation or your database administrator for more information The following steps illustrate the step by step process of performing a backup of a Microsoft SQL Server 2005 database schema cm 1 Select the database schema to backup Connect to your database server using Microsoft SQL Server Management Studio and select the database you want to backup Choose Back Up as shown below R Microsoft SQL Server Management Studio g lol xj Fie Edit View Tools Window Community Help Anwar DDD DDIS el a Bar Object Explorer ame S Connect 39 m Y trygve SQL Server 9 0 1399 FIRSTMOVER trygve 9
102. l control of your network To create a Sub Workgroup Select the Workgroup in which you want to create a Sub Workgroup Click the New Sub Workgroup button Type a Name for the Sub Workgroup Type a Description for the Sub Workgroup optional Click the Save button Repeat steps 1 5 for additional Sub Workgroups you wish to create Plan Settings InfoChannel Content Manager can generate new plans for your player s automatically or based on a predefined schedule InfoChannel CONTENT MANAGER f Home System Administrator SCALA Plan generator Schedule Configuration Maintenance Jobs On demand Publish Locations Woa Workgroups Plan Settings Network Settings Network Monitor SEEE User Activity C Scheduled on These are the current schedules They are only activated when Scheduled on schedule type is used Scheduled to Run Next Run Last Run New plans may also be generated manually To view the plan settings click Network gt Plan Settings In the Schedule tab you can choose the following options e OnDemand Content Manager will only generate player plans when you click the Generate Plan button or when viewing the Network gt Players list click the Generate Player Plan button e Automatic Content Manager will generate player plans every x number of minutes where x is the defined interval in minutes that you choose By default this option is selected and the defined interval is ten 10 minutes
103. l input happens This input comes from Control Scripts like a VBScript that monitors a file or controls an external device through a serial port The options are unlimited VI Control Scripts Control scripts are VBScripts JScripts or Python Scripts that are created using third party tools specifically for the purpose of managing external conditions that you want at times to interrupt the normal playback of a frame in your channel Once written these must be uploaded to Content Manager To upload a Control Script go to Content gt Media Click the Upload Files button to launch the Scala File Uploader Once the File Uploader has started you can upload files by either dragging the control script s into the File Uploader window or by clicking Chapter 4 Advanced Features fey Chapter 4 Advanced Features File gt Select File s to Upload Once your Control Scripts are uploaded they appear in the Media list tagged with Type Windows Script You can view all control scripts by expanding the File Type filter under the search text entry box and selecting the Windows Script entry A typical control script looks like this Name Details test vbs Modified 2007 04 17 14 04 Folder Size 14 Bytes Category Revision 1 Workgroup None Type Windows Script Once you have a control script uploaded you can then assign the control script to one or more channels by defining channel variables Ch
104. ligations described in this Agreement and for other good and valu able consideration the receipt and sufficiency of which are hereby acknowledged the parties agree as follows 1 LICENSE Pursuant to the terms herein Scala hereby grants Licensee a nonexclusive non transferable non sublicensable right and license to use the object code version of the Scala Software including any software provided by third parties and incorporated into or delivered with the Scala Software and any graphical textual pictorial audio or visual works or materials incorporated into or delivered with the Scala Software along with any written documentation including any Scala user guides tutorials reference manuals or other explanatory materials that accompany or are stored on or in the Scala Software For the avoidance of doubt this license will terminate immediately upon any termination of this Agreement 2 TERM This Agreement is effective as of the date at which Licensee opens the Scala Soft ware product packaging and will continue unless terminated as provided in Section 9 3 SCOPE OF LICENSE AND USE A Internal Use Licensee may use the Scala Software and the documentation only for its own internal use on one single user computer Licensee may not sublicense lease rent sell or otherwise distribute the Scala Software Licensee may not offer the use of the Scala Software to third parties as an application service provider service bureau or remot
105. lso enter the number of players up to your maximum allowable per license and give them a name and description The name of the player must include a symbol so it will automatically number each of the individual players for identification purposes Select the channel from which they will be addressed and click Save Add Players Players Number of players 3 Number of unused licensed players is 7 Name Room Remote Player 67 will be replaced by an increasing number startif at number given below Use multiple to add leading 0 s 001 Start at 1 z Enabled C 69 True False Z Player Groups O No Player Groups created A ta F 0 Display Setup a Number of displays 1 v Players Arrange by Name 2 2 Channel Display 1 Scala Internal si 11 Screen count 6 items found displaying 1 to 6 Items per Page 25 v UW Number of Cnm Status Active Name Enabled Multi Frame Player v 1 3 days ago at 01 24No Preview Player vA Room 1 Remote Player M Never reported Unknow Never reported 1 1 Room 2 Remote Player 1 Never reported 1 1 Deleting Players Room 3 Remote Player v Scala Lobby Player w Never reported 4 days ago at 11 56No If you no longer need a player made a mistake in creating one or just need to free up room for new players you can simply delete them from the list Select the player you wish to delete and click the Delete button at the top of the panel A
106. mmand that is selected various options will become available Chapter 3 Network Monitoring Maintenance and Settings InfoChannel CONTENT MANAGER f Home System Administrator SCALA Maintenance Jobs Task Properties Publish Locations Workgroups Plan Settings Task command Network Settings Network Monitor Task Name Retrieve files Include subfolders Tasks in this job Task Name Task Details No tasks have been created for this job Select a command above to add one 6 When the Task Properties options have been completed click the Add Task button 7 Repeat step 4 6 to add additional tasks to the maintenance job 8 Click the Scheduling tab 9 Under Schedule Properties select the appropriate option in the Schedule Type drop down menu 10 Click the Add Schedule button Chapter 3 Network Monitoring Maintenance and Settings U Chapter 3 Network Monitoring Maintenance and Settings oO InfoChannel Maintenance Jobs Publish Locations Workgroups Plan Settings Network Settings Network Monitor User Activity InfoChanne Players CONTENT MANAGER fi Home System Administrator SCALA Add Schedule Once at a given time R eekly recurrence jonthly recurrence Schedules for Ta Schedule Schedule Details No schedules have been defined for this job and it will not run until you schedule it 11 Click the Players tab 12 Select the Pla
107. ms necessary to use and operate the Software The Software documentation includes information regarding recommended Customer hardware and software configurations for operation of the Software and Scala and or the Support Organization may provide advice regarding appropriate operating system s configuration for use of the Software NEITHER SCALA NOR ANY SUPPORT ORGANIZATION SHALL BE RESPONSIBLE FOR CORRECTING ERRORS OR MALFUNCTIONS OF THE SOFTWARE OR SOFTWARE UPGRADES RELATED TO OR ARISING AS A RESULT OF CUSTOMER S FAILURE TO MAINTAIN COMPUTER SYSTEMS ADEQUATE TO OPERATE THE SOFTWARE OR CUSTOMER S USE OR OPERATION OF HARDWARE OR SOFTWARE SYSTEMS THAT ARE INCOMPATIBLE WITH OR DEGRADE THE PERFORMANCE OF THE SOFTWARE 5 Software Support for Scala Advantage Basic The Scala Certified Partner SCP may provide support to the Customer Scala will provide support to the SCP Per incident support is available directly from Scala for a per incident fee Please see current pricelist for pricing information Scala reserves the right to qualify all Customer sites before accepting a support engagement and to refuse to provide Software Maintenance Services or to adjust the fee based on the environment hardware or operating systems and or age of the product s and current status of the product s respectively All services to be provided under this Agreement shall be provided Monday through Friday excluding public holidays between the hours of In the U S
108. n Status Backup Type soL Files z Type of backup file Options J Ignore Errors IV Create database s if they don t exist p Character Set 3 IF you are importing a SQL file that has not been created File Charset furs a MySQL Administrator you have to choose the correct cl set of the file If you have created the backup with MySI Administrator the file was written in UTF 8 Open Backup File Start Restore E 2 3 Select content to restore The backup file must be analyzed before its contents can be restored Click the Restore Content tab then Analyze Backup File Content button to perform this operation Verify that the backup file was successfully analyzed All tables should be selected for restore a vig cm v B st account M B st active_department g Replication Status LATA st annnwal Catalogs A w 4 Start restore and verify result You are now ready to start the restore process Click the Start Restore button to begin When finished verify that the restore completed successfully Chapter 5 Backup and Restore Instructions A A Chapter 5 Backup and Restore Instructions MySQL Administrator root trygye 3306 Ei 15 x File Edit View Tools Window Help 38 Server Information gt h 7 Service Control General Restore Content ZT Startup Variables Q Hana backup 8a User Admini
109. n with only minor cosmetic irregularities to the User Interface Glossary of Terms Introduced in this Section Media The library of content available consisting of clips sounds images and scripts either published from InfoChannel Designer Content Manager File Uploader or Content Manager s Remote Publish Location feature Playlist Includes the selected media items that will be scheduled for playback Channel Defines how the Player will display the media on the screen in configured Framesets Frameset Sections that appear on the player s screen which contain the playlists in a channel Schedule Determines the day time a playlist is played in a channel on a Scala Player Plan Submits the scheduled playlists to the Player The InfoChannel Content Manager User Interface The design and layout of the interface is created to allow you to manage your project workflow in a streamlined process working from top to bottom in the list of menu items In the following sections we will explore some of the major items and follow the workflow process of setting up and generating a plan to a Player The Content Menu The Content menu is where you will find your Published scripts and other media items You may also add messages and upload templates through the panels located in this menu File Edit View Go Bookmarks Tools Help 8080 ContentManager secure start Welcome do Welcome to Scala InfoChannel
110. nges Once a Publish Location has been created you can view the status by selecting the publish location and clicking the Log Watcher button NOTE If you delete a media item that was downloaded from a publish location the next time Content Manager synchronizes with the FTP site the media item will once again be downloaded This is an intended behavior To edit an existing Publish Location 1 Select the Publish Location from the list you want to edit Make the desired changes to the Publish Location Click the Save button To delete an existing Publish Location 1 Select the Publish Location from the list you want to delete 2 Click the Delete button 3 Click OK in the resulting dialog to delete the Publish Location NOTE The publish location may not be deleted immediately This is due to the fact that Content Manager may be synchronizing with the FTP site When Content Manager has aborted the synchronizing process the publish location will be removed Plan Settings Generate Plan To send your schedule to the player you will need to generate a plan The player will look for new plans to be generated on a predetermined schedule The player will then download the appropriate media and script files it needs from the server If media files have not been changed but only a script change was needed then the player will only download the new script file Chapter 2 Overview a Select the Plan Settings
111. nished Manual by System Administrator Success lt 1 second 09 30 20 36 20 Finished Manual by System Administrator Success lt 1 second 09 30 20 14 49 Finished Manual by System Administrator Success lt 1 second 09 30 20 07 57 Finished Manual by System Administrator Success lt 1 second 09 30 19 33 09 Finished Manual by System Administrator Success lt 1 second 09 30 19 30 42 Finished Manual by System Administrator Success lt 1 second 09 28 23 16 01 Finished Manual by System Administrator Success lt 1 second 09 28 23 14 39 Finished Players Maintenance Jobs Publish Locations Network Settings InfoChannel Content Manager allows you to view and modify various settings for your InfoChannel Network Click on Network gt Network Settings to view the six groups of settings If you make any changes be sure to click the Save button in the button bar so your changes are committed Health Monitor Settings Chapter 3 Network Monitoring Maintenance and Settings G You can enable or disable Health Monitoring for your InfoChannel Network By checking the Enable Player Heartbeat option health monitoring will be enabled If you uncheck the option health monitoring will be disabled Chapter 3 Network Monitoring Maintenance and Settings g InfoChannel CONTENT MANAGER f Home System Administrator SCALA 7 a Oave ance Network Settings Health Monitor Settings Maintenance Jobs Enable Player heartbeat A Publish Loc
112. ns J Console Root B Microsoft SQL Se Verifying the backup will read the entire backup and check for media integrity Checking the identity and expiration of the media prevents accidental overwrites See SQL Server I Veri erify backup upon completion i fily AFx200 E E SES Date T Eject tape after backup T a IV Remove inactive entries from transaction log IV Check media set name and backup set expiration Media set name if J Backup set will expire After 1s days con Poems f g Rep Media set babebs Sect Initializing tape or disk media set erases the previous contents of H E Sup m the media and labels the media set with a name and description H E Met Initialize and label media Media set name Media set description Cancel Help _ Ww ul 4 Execute and Verify backup Press the OK button to start the backup If the backup was successful you will see this message Microsoft SQL Server Management Studio x i The backup of database cm completed successfully i Chapter 5 Backup and Restore Instructions Step 5 Start Apache Tomcat and InfoChannel Transmission Server services The backup process is now complete You can start Apache Tomcat and Scala InfoChannel Transmission Server services Go to Start gt Control Panel then double click on Administrative Tools Double click on Services then find the Apache Tomca
113. obby Player 9 minutes 20 sec ago Checked for new plan revision s Lobby Player 10 minutes ago Checked for new plan revision sy Lobby Player 11 minutes ago Checked for new plan revision s Lobby Player 12 minutes ago Checked for new plan revision sy Lobby Player 13 minutes ago Checked for new plan revision J Lobby Player 14 minutes ago Checked for new plan revision s Lobby Player 15 minutes ago Checked for new plan revision s Lobby Player 16 minutes ago Checked for new plan revision 5 Lobby Player 17 minutes ago Checked for new plan revision Lobby Player 18 minutes ago Checked for new plan revision u lt GG GG Ga Cu we lt u Ga Network Activity The Network Activity tab gives you the ability to see exactly what your player s have been recently uploading and downloading The list currently contains a maximum of fifty 50 entries There are four columns that show this information Icon This column reveals a visual representation of the action that has occurred A few samples are Checked Plan Heartbeat and New Plan Player This column lists the player name as defined in the Network gt Players list Time This column lists how recently the specific event occurred e Message This column lists a text based message of the action that has occurred Player Health Once you have a Player configured and running a scheduled plan you will be able to monitor the player s health and network activity
114. on Referenced by Process returned exit code 0 Options Messages Help Retrieving Database details rrerere cme 1 83 secs Using command line You may choose to use the command line tool pg_dump exe to backup the database To create the same backup as shown above execute the following command pg_dump format custom compress 5 U postgres W cm_ 01 gt C tmp backup db backup Please refer to the PostgreSQL manual for more details when using the command line tools MySQL A backup of the MySQL database can be done either through the MySQL Administrator interface or using the command line tool mysq dump exe Detailed instructions on how to use MySQL Administrator are provided here as well as a short example of mysqldump exe usage Note A backup created using MySQL Administrator cannot be restored using mysqldump and visa versa The following steps illustrate the step by step process of performing a backup of a MySQL database schema cm 1 Create the backup project _ N N Chapter 5 Backup and Restore Instructions N e e Chapter 5 Backup and Restore Instructions Connect to your MySQL database server and select Backup from the left menu Then click New Project and give the project a name E MySQL Administrator root trygyve 3306 File Edit View Tools Window Help Lag z 38 Server Information Backup Project Advanced Options
115. on with the merger acquisition or sale of all or substantially all of the assets of Scala 14 Force Majeure Scala shall not be responsible or liable for failure to perform or observe or for delay in perform ing or observing any obligation under this Agreement where such failure or delay arises from any cause beyond the control of Scala or the Support Organization as applicable including but not limited to strikes lockouts industrial action acts of God insurrection terrorism civil commotion or any other cause beyond the reasonable control of Scala or the Support Orga nization as applicable 15 Limited Warranty Scala shall perform its services hereunder in a workmanlike manner In the event that it is es tablished to Scala s satisfaction that any Software Maintenance or other service carried out by Scala or a third party Support Organization under this Agreement was defective Customer s sole remedy shall be the re performance of such services without cost to the Customer Not withstanding the functionality or performance of any addition or release of error corrections enhancements or new releases to the Software program s in connection with the Mainte nance Services Scala s obligation to correct errors in such additional releases shall be limited to the maintenance terms of this Agreement EXCEPT AS EXPRESSLY SET FORTH IN THIS PARA GRAPH SCALA SHALL HAVE NO LIABILITY FOR THE SOFTWARE OR ANY SERVICES PROVIDED INCLUDING A
116. on and properties of your new playlist here Infochannel CONTENTMANAGER f Home System Administrator SCALA Chapter 2 Overview ai Playlist Properties Maui Experience ion This is a collection of slides for the lobby Edit Categories Department Owner department No owner department By clicking on the Playlist Items tab at the top of the panel you can add media items to your new playlist using the Add Media Items button at the top of the panel Chapter 2 Overview D InfoChannel CONTENTMANAGER ancel Delete opertie Playlist Properties Maui Experience Playlist Properties Channels Schedules Click one of the buttons in the button bar to add content to P Logout this playlist fi Home System Administrator SCALA Select the items from your media library that you wish to add to the playlist and click the Add button InfoChannel CONTENTMANAGER Planning Add Media to Maui Experience Playlists 4 items found displaying 1 to 4 Channels Name Schedules N MAU_02X_775x620 jpg g Folder Category Department none MAU_03X_775x620 jpg Logout la Folder 2 Category Department none MAU_004_775x620 jpg Folder Category Department none MAU_002_775x620 jpg Folder pen Category Department none f Home System Administrator SCALA Arrange by Modified 4t Search Items per Page 25 Type your search
117. options for display types as well as Framesets which divide the screen into segments each of these are capable of playing a different playlist The first time you launch Content Manager you will need to create a new channel InfoChannel CONTENT MANAGER Planning Channels Playlists No item found Items per Page 25 m Channels Schedules kcomennt No channels were available Logout Chapter 2 Overview i To create a new channel click the Channels button under the Planning menu and click on the New button at the top of the Channels panel Fill out the name and description for the channel so you can distinguish it from other channels in your list InfoChannel CONTENT MANAGER Channels No item found Items per Page 25 Channels F A Channel Details Schedules No channels were available Name Scala Internal Description Test Channel Logout Player Metadata No available Player Metadata Click on the Framesets tab and select the frameset configuration and screen size from the preset selectors You may also select a preset screen size and frameset layout or customize your screen size and framesets manually InfoChannel CONTENTMANAGER Chapter 2 Overview 0 Properties Frameset Variables Frameset Properties Frameset Screen size Preview Full Screen 1024 X 768 1024x768 R EI o24 xi768 Fullscreen
118. ple that uses two channel variables one of each type boolean and integer Channel My Channel v Frame Main v xj Under each heading you see the variable s details listed Based on the variable type certain options can be changed Triggering on Boolean Variables For boolean channel variables the only option that can be changed is Playlist Here you select a playlist to play when the Control Script changes the boolean value from false to true or 0 to 1 Notice that under the heading Repeat Trigger Response the value is set to Play while on This means that the playlist specified will continue to play in a loop until the control script changes the channel variable back to false or 0 At that point the playlist is ended immediately and the player goes back to playing its regular timeslot Triggering on Integer Variables Like boolean channel variables you can select the playlist that will play when the control script has changed the channel variable However any change in the value causes the playlist to start and the player goes back to playing its regular timeslot after the playlist has played a single time The Repeat Trigger Response option is available to control what happens if a trigger happens again while the playlist is playing You have four choices Ignore if already playing The player ignores any changes to the channel variable and continues to play the playlist to completion o
119. ploader You can No Media Items available select any files you wish to upload by choosing the File gt Select file s to Upload from the File pull down menu This action will open a Windows file dialog where you can easily navigate to the location on your hard drive and select the file s you wish to upload C Create new folder Logout Filename Size Quit MAU_002_775x620 jpg Filename MAU_02X_775x620 jpg MAU_03X_775x620 jpg MAU_004_775x620 jog Click on the Media button in the Content menu once more to refresh the list of media items By doing so this will allow any files you have just uploaded to Content Manager to be recognized MAU_004_775x620 jpg MAU_02X_775x620 jpg MAU_03X_775x620 jpg 114 4 KB 91 4 KB 151 6 KB 105 0 KB Last Modified 1 2006 09 28 19 51 1 2006 09 28 19 52 1 2006 09 28 19 56 1 2006 09 28 19 54 Rev Look in P GET Four Seasons Maui Web Clips x E e z gt fai DrinksDerno_300k wmv ei KidsForallSeasons_300k wmvy amp MAU_122_ aj Family Activities_300k wmy E LobbyLounge_300k wmv amp MAU_125_4 My Recent Feldenkrais_300k wmvy logo gif amp MAU_130_ Documents fai Ferraros_300k wmv amp MAU_002_775x620 jpg amp MAU_159_ 3 aj FinessCenter_300k wmv Q MAU_004_775x620 jpg A MAU_173_ t FSH_366_496x620 jpg amp MAU_009_ 496x620 jpg Q MAU_174_ Desktop
120. quick start guide DB Config InfoChannel Content Manager will allow you to view modify the current database configuration Click on Settings gt DB Config to view the current database configuration These settings were setup the first time that InfoChannel Content Manager was run Please refer to the InfoChannel Content Manager quick start guide for more information Important Note By changing any of the database settings you will modify your existing installation If you do not understand the configuration options please consult your Nework Administrator Server Settings InfoChannel Content Manager Server settings are not editable These settings are shown for information purposes only Status Infochannel CONTENT MANAGER Memory Information Max server memory 431 9 MB i Number of processors 107 9 MB License Status DB Config Server Settings Connector http 80 Data received E Logout Current threads Max threads Requests The server settings status page show various information about Content Manager s memory usage and connection details e Max server memory The maximum amount of memory available to the Java Virtual Machine e Free memory The amount of free memory within the Java Virtual Machine e Number of processors The number of processors available to the Java Virtual Machine e Allocated memory The amount of memory currently allocated by the Java Virtual Machine e Data r
121. r the cost of supporting the additional Software will be prorated from the new Commencement Date to the original Initial Period or Renewal Term end date An addendum form will be used to convey the additional Software to be included under this Agreement The addendum form will be referred to as the Addendum Page 11 Non Payment The Support Organization reserves the right to decline to provide Software Maintenance if any amounts invoiced by the Support Organization have not been paid by the Customer as set forth in the Customers approved credit terms 12 Extraordinary Expenses The Support Organization reserves the right to charge for unusual or excessive telephone ship ping handling media or user manual expenses in connection with the Software Support to be provided hereunder In all cases the Support Organization will notify the Customer of these costs in advance 13 Assignment Customer may not assign this Agreement to a third party without the prior written consent of Scala which consent may be withheld in Scala s sole discretion and any purported assign ment without Scala s consent shall be void Any merger consolidation spin off acquisition of or change in control involving Customer will be deemed an assignment Scala may assign or delegate its rights and responsibilities hereunder to a third party Support Organization upon notice to Customer and may freely assign its rights and obligations hereunder in connecti
122. rameset tab 4 Under Frameset Properties select an existing frameset using the Frameset drop down menu 5 Click Save Chapter 1 Introduction D Player Configuration at the Content Manager Side Players need to be created in the Content Manager software so they will be able to effectively communicate with each other 1 To create a new Player in Content Manager click on Network to expand the menu then click on the Players button to open the Players panel 2 Select the New button at the top of the panel and provide the name and description for your player and select a channel that will be used 3 Choose the method which Content Manager will use to deliver the plan Chapter 1 Introduction D InfoChannel CONTENTMANAGER f Home System Administrator SCALA Plan Delivery Maintenance Jobs Delivery method Publish Locations _ Content Manager Direct Workgroups Polling interval Piayer Direct FTP Plan Settings Push To Player Network Settings Network Monitor Network Connection User Activity Enable network bandwidth throttling C 5 Throttle limit Apply throttle Throttling window start time Throttling window end time Download Threads Download threads 1 Maximum of 5 Logging Loglevel Normal m e Content Manager Direct The plan file is stored locally within the Content Manager s web folder e Player Direct FTP The plan file is delivered to the Player directly us
123. reof from the computer system s on which the Scala Software has been preloaded or return the pre configured system pursuant to the system vendor s return policy Definitions 1 Commencement Date means the ship date of the Scala Software from Scala or a Scala reseller to the Licensee 2 End User means the end customer using the Software as defined below 3 Scala Advantage Basic means Scala s basic Software Maintenance as defined below program provided with most Scala software products 4 Scala Advantage Plus means Scala s enhanced support program which provides Soft ware Maintenance and Technical Support as defined below and is available for an ad ditional fee 5 Scala Partner means the Scala Certified Partner that facilitated the sale of Scala soft ware to the End User as defined below 6 Scala Software means the Scala software licensed to Customer pursuant to this Agree ment 7 Software Maintenance means the provision of Technical Support and Software Up dates InfoChannel Content Manager 5 8 Software Updates means bug fixes documentation improvements and feature addi tions including all major and minor revisions 9 Technical Support means advice on operating the Software advice on problems with the Software provided over the telephone or in writing and includes the provision of Soft ware notes by Scala In consideration of the mutual ob
124. rk Monitor User Activity Miscellaneous Settings Player Authentication Chapter 3 Network Monitoring Maintenance and Settings a Player username player_Scala SMTP Settings SMTP server address SMTP server port Email sender address Player Authentication The player authentication settings are the username and password that your player s should use when connecting to InfoChannel Content Manager for their plan files e Player username The username player s use to connect to Content Manager The default value is player_ lt networkname gt e Player password The password player s use to connect to Content Manager The default value is scala e Confirm password Requires you to re enter a password for confirmation The default value is scala SMTP Settings The SMTP settings allow you to configure Content Manager to use a Mail server to send you an email when a problem occurs The settings are e SMTP server address The IP address or machine name of the SMTP server you want to use e SMTP server port The port of the SMTP server The default value is twenty five 25 e Email sender address The email address that will appear in the From line of the email Chapter 3 Network Monitoring Maintenance and Settings s Network Monitor InfoChannel Content Manager allows you to closely monitor the activity on your InfoChannel Network The Network Monitor can tell when a player has recei
125. rocess Go to Start gt Control Panel then double click on Administrative Tools Double click on Services then find the Apache Tomcat service Right click and select Stop Wait for the service to stop completely Find the Scala InfoChannel Transmission Server service Right click and select Stop Wait for the service to stop completely before moving to the next step Step 3 Restore the data files Restore the data files from the backup location to the data files directory There should only be one folder WEB INF in the data directory prior to restoring Step 4 Restore the configuration files Restore the configuration files from the backup location to the configuration files directory Some files are automatically created when Apache Tomcat was started by the installer and must be overwritten when restoring _ w N You must also restore the Transmission Server configuration files When restoring these files existing files must be overwritten Step 5 Restore the database Depending on the type of database server you are using a different set of instructions are required in order to restore the InfoChannel Content Manager 5 database You should only read and follow the instructions for the type of database you are USING PostgreSQL As with the backup process pgAdmin is used to restore the database Chapter 5 Backup and Restore Instructions 1 Delete existing database schema If the database schema your re re
126. rs support may be provided by the SCP Per incident support is available directly from Scala for a per incident fee Please see current pricelist for pricing information Services including programming graphic design media encoding training etc are not part of the Scala Advantage Basic or Scala Advantage Plus Agreements 8 Customer Responsibilities A Scala Advantage Basic and Plus Customer Responsibilities The Customer must have a valid license to use the Software from Scala and be in material compliance with the terms and conditions of such license The Customer must be current in its payment obligations under this Agreement The Customer shall be responsible for security of its confidential proprietary and classified information as well as for the maintenance of adequate backup procedures for files as Scala will not be responsible for loss of or altered files data or programs The Customer agrees to provide a safe and secure installation environment which meets the specified requirements of the computer system s on which the Software is running including without limitation environmental controls electric supply service clearances cable runs and in the event that the Support Organization agrees to send personnel to the Customer s premises safety of the Customer s and the Support Organization s personnel The Customer agrees to limit use of the Software Maintenance Services that are the subject of this Agreement to occasions wh
127. s You can enable or disable playback audit log retrieval on your InfoChannel Network By checking the Enable playback audit log retrieval option player s will automatically upload their playback audit logs everyday If you uncheck the option the playback audit logs will not be uploaded automatically Taliek atclelalaimee nein MANAGER j AVE ance Network Settings NCLWOI K Health Monitor Settings Players Maintenance Jobs Enable Player heartbeat Publish Locations Heartbeat rate 30 Workgroups Plan Settings Network Settings Warnana payar inais for 50 Network Monitor Maximum plan status return rate 1 User Activity Maximum problem heartbeat rate 15 Playback Audit Settings Enable playback audit log retrieval Log root wo and Settings All Users Application Data Scala infoChannel Content Manager S Data Scala receive billing Archive folder C Documents and Settings All Users Application Data Scala InfoChannel Content Manager S Data Scala receive billing_archive Error folder C Documents and Settings All Users Application Data Scala InfoChannel Content Manager S Data Scala receive billing_error Archive log files after 7 day s Keep playback audit data 90 day s Approval Settings Enable message approval When Enable playback audit log retrieval is checked you can change the following settings e Archive log files after When should Content Manager archive the playback audit files The default value is s
128. s a sub playlist Chapter 2 Overview W Chapter 2 Overview rd First select the Add Sub Playlist button at the top of the Playlist panel Taliel atclelatsimee iain res f Home System Administrator SCALA 0 AVi Planning Playlist P Channels Schedules Logout Hotel_1280x768 scb Then select a playlist from those listed in your library and click the Add button at the top of the panel InfoChannel CONTENT MANAGER f Home System Administrator SCALA ontent i New E New Smart Playlis Properties Delete plicate Playlist Preview S tf Cance elect A Arrange by Modified 2t Seaadd the selected sub playists to the playlist Items per Page 25 Type your search here g Channels Name Details Category Schedules ome Maui Experience Modified 2006 09 30 21 27 4 i ist This is a collection of slides forthe Items Playlist Type lt cats NetWOoOrK k lobby Workgroup Settings wu Info Loop Modified 2006 09 30 20 37 Logout E w Music Items 1 i Workgroup The selected Sub Playlist is now added to your master playlist in the Playlist Items panel Click the Save button to retain the added Sub Playlist items InfoChannel CONTENT MANAGER f Home System Administrator SCALA Channels Schedules Hotel_1280x768 scb Maui Experience Smart Playlists A Smart Playlist will allow you to set conditions that filter t
129. s if the template has images which are allowed to be replaced Infochannel CONTENT MANAGER Messages Arrange by Modified 2f Search 0 items found Items per Page 25 f Type your search here Name Details Category No messages were found Template Approval Logout Messages have to be approved before they can appear on a player If your user account does not have permission to approve messages you can select the Request approval checkbox to request another user in order for it to be approved Users with approval permission may view messages awaiting approval and accept or reject them as desired The Templates button opens the Templates panel where individual settings for each template may be modified You can change the labels for each text field and also set limits on how many characters can be typed To change the settings for a template simply select it and choose properties InfoChannel CONTENT MANAGER Ts WOTLeT ih JIpioac DLA z Media Templates Arrange by Modified 2f Search Ss Messages 0 items found Items per Page 25 Type your search here D c Name Details Category 6 Planning Search not found we N Setting Ld o Logout FE Log W The Planning Menu The Planning menu is where you will create manage and schedule multiple playlists and channels to your players Content Manager will distribute the Channel information as well as the Schedule Playlists and Con
130. s can be sent to which players If you try to assign a channel to a player and their metadata does not match you will receive a warning pop up in Content Manager This is used to prevent accidentally sending a channel with the wrong aspect ratio to a player Chapter 2 Overview Metadata on players may also be used in playlists When making a playlist you can add criteria to an item media message or subplaylist and the item will only play if it matches the player s metadata You can have several different language metadata fields applied to scripts or media items in your playlist and use that metadata to route the correct corresponding languages to the assigned players And a programmer using VBScript JavaScript or Python can access a player s metadata for database queries or to show the metadata on screen as a variable Templates and Messages Clicking on the Messages button will open the Messages panel This is where you can create and edit messages which can be added to the playlists A message uses a template which is a Scala script made with InfoChannel Designer allowing the user to fill in text or replace images Before you can make a message you must have a template If you know you have one or more templates you can click New to create a new message Next simply select a template for the message and click Next This will reveal the Create new Message panel where you can fill in the text fields and replace image
131. sday v Thursday Start 2007 04 15 fe No end date K l O End by 2007 04 28 out a rectangular selection in the calendar grid to cover the days and times of the playlist you wish to schedule This will also open the schedule Properties dialog Additionally you will notice that the dates and times will already be filled in You can make adjustments in the dialog before clicking the OK button to confirm the schedule settings You can add more playlist schedules to the calendar for different Channel Scala Internal v Frame Main x psema Ts Week 15 4 2007 04 15 3 2007 04 21 View 100 v Main 0 12 3 4 5 6 7 8 9 10 1 12 13 14 15 16 17 18 19 20 21 22 23 Sun 04 15 Mon 04 16 Tue 04 17 Wed 04 18 Thu 04 19 Fri 04 20 Channel Scala Internal v Frame Mainiv w Week 15 4 2007 041 View 100 v Main 0 1 B49 20 A 2 23 Sun 04 15 Mon 04 16 F 04 17 z TE Time Start 00 00 Wed 04 18 Thu 04 19 Fri 04 20 days and or timeslots by click dragging out across the calendar End 24 00 Yearly Range of Recurrence Sat 04 21 Start 2007 04 15 i No end date l O End by 2007 04 28 grid When the schedule Properties dialog appears simply select a different playlist from the selector button at the top of the dialog Be sure to click the Save button at the top of the panel before exiting to confirm your new schedule settings Ch
132. se steps to restore your backup Like the backup process restoring the database also uses MySQL Administrator Chapter 5 Backup and Restore Instructions 1 Drop existing schema If the schema you are restoring already exists it must be dropped first A N Backup and Restore Instructions Chapter 5 E MySQL Administrator root trygve 3306 a oj x File Edit View Tools Window Help 32 Server Information z Schema Tables Schema Indices views Stored procedures Service Control gt p3 Startup Variables E6 nen AES 88 User Administration g Server Connections gt Gl fk_account_id T stschedule BTREE a Wy Health gt T fk_activity_plan_id T stplayer_activity BTREE F Server Logs gt O fk_approval_to_approve gt stLapproval BTREE Replication Status gt O fk_approval_user T stLapproval BTREE gt O fk_cache_account_id T steache_server BTREE NOT NULL Ss Backup gt O fk_cache_server_id T stplayer BTREE lt Restore gt Dl fk_category_account_id D st category BTREE Catalogs f gt O fk_category_media_id T st media_item_category BTREE NOT NULL gt E fk_category_parent_id T stcateaory BTREE 7 gt Ol fk_category_playlist_id T st playlist_category BTREE NOT NULL Schemata gt Gl fk_category_remote_publish st_remote_publish_category BTREE NOT NULL pe gt Gl fk_channel_account_id T stichannel BTREE NOT NULL gt Gl
133. soft SQL Server 2000 can be performed using the Microsoft SQL Server Enterprise Manager There are many different types of backup tools available for Microsoft SQL Server 2000 However this guide only demonstrates how to create a single complete backup If your networked database uses Microsoft SQL Server 2000 you are likely to use a more sophisticated incremental backup policy Please consult the Microsoft SQL Server 2000 documentation or your database administrator for more information The following steps illustrate the step by step process of performing a backup of a Microsoft SQL Server 2000 database schema cm 1 Create the backup project Connect to your database server using the Microsoft SQL Server Enterprise Manager and start the Backup Database wizard Ta SQL Server Enterprise Manager Uy FX20035TD Windows NT Databases _JPl 3 Console Root FullText Indexing EB Microsoft SQL a a a 7 Peet oe Script master model msdb 3 z tempdb W men 2 Select the database and the backup destination Select the database you want to backup and add at least one destination for the backup Set the Overwrite option to Overwrite existing media if you don t want to keep previous backups Also make sure the Backup option is set to Database complete to ensure a complete backup is performed Chapter 5 Backup and Restore Instructions alo x e amp SH Gen
134. spaces 2 Insert commands raa Group Roles 0 E Disable quoting EA Login Roles 1 No owner Create DB E Drop DE F Disable Trigger V verbose messages Options Retrieving Database details crerre 3 Verify the result Wait for the backup process to finish and verify that the final message is Process returned exit code 0 If the exit code is different this means that the backup was not successful t pgAdmin III File Edit Tools File Edit Tools Display r Backup Database cm_01 L se HE Ar pg_dump reading triggers for table st_timeslot pg_dump reading triggers for table st track pg_dump reading triggers For table st_track_channels Servers 1 pg_dump reading triggers For table st_user S F Development DB tr l Databases 3 H em_01 ig cm_02 lL postgres H E Tablespaces 2 Group Roles 0 bx Login Roles 1 1O x pg_dump reading triggers For table st_user_account pg_dump reading triggers For table st_user_action pg_dump reading triggers for table st_user_network_error pg_dump reading triggers For table st_user_property pg_dump reading triggers For table st_useraccount_roles pg_dump reading triggers For table st_variable pg_dump reading triggers for table st_variable_value pg_dump reading triggers for table st_wipe pg_dump reading dependency data pg_dump saving encoding pg_dump saving database definiti
135. ss please be sure that the port is available If you are using Windows XP or Windows 2003 Microsoft enables a software firewall by default However as part of the installation process the installer asks you if its okay to add certain exclusions to the Microsoft software firewall If you chose not to do so you must add those exclusions manually Otherwise your player s will not be able to communicate with Content Manager For more information please consult Microsoft s Windows Firewall documentation Many Anti Virus packages also install or have available a software firewall You must be sure that the Anti Virus software firewall also allows your network traffic to pass through NOTE The FTP protocol is only used when you specify Player Direct FTP This option applies for both Content Manager and Player If you are not using this plan delivery type then you do not have to add exceptions for FTP wh Ww Chapter 3 Network Monitoring Maintenance and Settings S s6uimas pue adueudaluley HUUOUUO JIOMION 4a3deYyD 4 InfoChannel Content Manager 5 Advanced Features Uploading media creating playlists and scheduling is only the beginning of what InfoChannel Content Manager 5 can do In this chapter we will cover some of the advanced features available Triggers Triggers is a way to define in InfoChannel Content Manager 5 a specific playlist for a player to start playing when some externa
136. stores Tablespace m Tablespaces 2 es Group Roles 0 Comment 4 Login Roles 1 Referenced by M Retrieving Databases details Help Cancel 0 00 secs 3 Delete the plpgsql language The plpgsql language must be deleted Select the database you just created and expand it Then expand the Languages entry Select plpgsql then right click and select Delete Drop In the Drop Language dialog click Yes ioii AA O EZ 2 F Servers 1 F Development DB trygve 5432 a Databases 3 EG cm_o1 i beh Casts 0 B Languages 1 l Yes Ia EE plpgsql_call_handler gt Schemas 1 g Replication New Language a cm_02 Delete Drop postgres Drop cascaded H Tablespaces 2 i Group Roles 0 Properties HAt Login Roles 1 CREATE TRUSTED PROCEDURAL LANGUAGE plpgsc ANNLER mineral rall handler pipgsal 16386 W o Language plpgsql DROP LANGUAGE plpgsql Retrieving Language details Done 0 02 secs Ai 4 Restore the database tables and data You can now restore the tables and data Select the database right click and choose Restore In the resulting dialog box choose the database backup file that was created If you backed up the database using specific options you must change the restore options accordingly Otherwise the defaults are okay Chapter 5 Backup and Restore Instructions 210 xi File Edit Tools
137. storing already exists you must first delete it Open pgAdmin by navigating to Start gt Programs gt PostgresSQL 8 1 gt pgAdmin Connect to your database server using the same Username and Password you entered Ww 00 Chapter 5 Backup and Restore Instructions when you installed InfoChannel Content Manager 5 Select the database schema you want to delete then right click and select Delete Drop In the Drop Database dialog click Yes if poadmin m pa 6 VBR22 Servers 1 E A Development DB trygve 5432 B l Databases 3 cmol 4 oaa OID 16405 zj H Refresh Owner postgres Peg m0 2 postor New Object gt ee cll Tablespace Ee Tablespace pg_default Group Role H A Login Role ehiad Properties Statistics Depends on Referenced by Backup Restore Database cm 0l Properties DROP DATABASE cm 0l CREATE DATABASE cm 01l WTTH OWWFR noaterres Retrieving Database details Done 0 00 secs a Create an empty database schema Select Databases then click Edit gt New Object gt New Database Type the database schema name you want to restore Make sure the encoding is set to UTF 8 Click OK EB kew Database Properties variables Privileges SQL File Edit Tools Display Sie ere eae eri es j NIT Jem _01 te Fa sn a Servers 1 Owner z F Development DB try Encoding JutFe E l Databases 2 2 H cm_02 Template 9 oe po
138. stration g Server Connections Data directory SSS Objettype w meam is st_account Table Server Logs Restoring C tmp backup cm_backup 20070108 1247 sql F Replication Status m Restoring amp Backup e Backup File C tmp backup cm_backup 20070108 1247 sql Qe Restore Total Number of Bytes 289167 Catalogs Number of Bytes processed 289167 Elapsed time 6 seconds Remaining time 7 seconds The restore operation was finished successfully B st_heartbeat_event M B stLic_update xi Analyze Backup File Content Open Backup Fe Using command line You may choose to use the command line tool mysql exe to restore the database To restore a backup execute the following command mysql u root p cm lt C tmp backup cm_backup sq Please refer to the MySQL manual for more details on the command line tools Microsoft SOL Server 2000 If you are using the Microsoft SQL Server 2000 database you must follow these steps to restore your backup Like the backup process restoring the database also uses Microsoft SQL Server Enterprise Manager 1 Start restore process Using Microsoft SQL Server Enterprise Manager select the database you want to restore and click Tools gt Restore Database H SQL Server Enterprise Manager FX2003STD Windows NT Databases M f3 Full Text Indexing Generate SQL Script master model Restore Database n7 Services
139. t Scheduling and Workflow In this section we ll take you through the User Interface the menus buttons and panels and the steps of configuring all the components of your InfoChannel network Setting up Content Manager to manage and schedule your media can be as easy as following a few simple steps The user friendly interface will take the guesswork out of configuring your Playlists Channels and Players a Scala InfoChannel Content Manager Mozilla Firefox ll X File Edit View Go Bookmarks Tools Help 4 gt x a ta http localhost 8080 ContentManager secure start Welcome do X ict InfoChannel Content M M Gmail Inbox InfoChannel CONTENT MANAGER f Home Syst Welcome to Scala InfoChannel Content Manager Network Summary You are logged in as System Administrator Media Items Your last login was 1 hour 25 min ago Messages Playlists You have 0 messages pending your approval Channels Logout Players Chapter 2 Overview Ui Network Status Latest plan generated Player Errors 0 Version Release 0 9 1 ContentManager Manual Download the Scala InfoChannel Content Manager manual in PDF format Download here Since InfoChannel Content Manager 5 is an HTML based application a good web browser is essential for consistent performance We recommend Mozilla FireFox for the best Chapter 2 Overview O results although some testing has shown that Internet Explorer will still functio
140. t service Right click and select Start Wait for the service to Ww e2 Chapter 5 Backup and Restore Instructions start completely Find the Scala InfoChannel Transmission Server service Right click and select Start Wait for the service to start completely You can now access InfoChannel Content Manager 5 Restoring Content Manager s data By following the steps below you can restore your InfoChannel Content Manager data 5 from a backup There are many reasons for performing a restore For example you are recovering from a system crash data loss or reverting changes to the data Step 1 Perform a new install If you re restoring to a system that already has InfoChannel Content Manager 5 installed you must uninstall it first Then you must delete its data and configuration files directories You will also have to delete the configuration files directory for the InfoChannel Transmission Server Once completed install the version of InfoChannel Content Manager that matches the one you have backup data for At the end of the installation the installer will automatically open the welcome page in the browser for you DO NOT configure Content Manager Instead close the browser Step 2 Stop Apache Tomcat and InfoChannel Transmission Server services The installer automatically starts Apache Tomcat and the Scala InfoChannel Transmission Server services SO you must stop them before proceeding with the restore p
141. t folder If found the pre loaded copy is used and the download is skipped By default this folder on the player is Chapter 4 Advanced Features All Users Application Data Scala InfoChannel Player 5 Network PreLoadedContent The default folder can be overridden with the PreLoadedContent MMOS INI keyword For example PreLoadedContent C MyPreLoadedContent For example you can place a file BigVideo mpg in this folder If the player s plan requires a file called BigVideo mpg and the MD5 signature of the preloaded version matches the MD5 signature of the version needed by the plan the preloaded copy will get used skipping the download Configuring HTTPS InfoChannel Content Manager 5 supports HTTPS To configure HTTPS follow the instructions below Generate a certificate A self signed certificate must be generated The Sun Java Development Kit JDK and Java Runtime Environment JRE distributions includes the application keytool exe that creates a certificate The keytool application is located in the bin directory of either the JDK or JRE installation The keytool exe application exists in the JRE bin directory that Content Manager installs JRE 1 5_06 Your installed JRE or JDK bin directory might differ so you would need to modify it to reflect that difference A To generate a certificate open a command line and navigate to this folder C Program Files Java jre1 5 0_06 bin and execute t
142. t the top of the o H f Arrange Width 1066 Height 640 Autoscale Fitinside frame Channels panel to retain the new configuration Schedules Schedules can be applied to each frame of a channel to define which playlist will play for a given time or date To opena Schedules calendar panel simply click on the Schedules button in the Planning menu SCALA 7 InfoChannel CONTENTMANAGER a Channels Schedules Week 15 4 2007 04 15 2007 04 21 View 100 v Main Of oe ore 23 EAS i Gn T e a Ot 2 a aay E Gr a IG AS 20 2282 322 C25 Sun 04 15 Logout Mon 04 16 Tue 04 17 Wed 04 18 Thu 04 19 Fri 04 20 Sat 04 21 You can create a new Schedule by clicking on the New button at the top of the panel This will open a schedule Properties dialog which will allow you to select the times amp dates for your Chapter 2 Overview 2 Chapter 2 Overview S playlist to play Make your selections and click the OK button at the bottom of the dialog Alternatively you can create a new schedule by click dragging InfoChannel CONTENT MANAGER Channel Scala Internal w Frame Mainv 7 Playlists ae Channels Pees cero Schedules Triggers Week 15 4 20 View 100 v Timeslot Properties B19 20 21 22 23 gt Logout Playlist Maui Experience End 24 00 Sunday Wedne
143. tent to the Scala Players Chapter 2 Overview o The simple content flow map shown below demonstrates how the process carries information from the Designer published media to the Player A Frame contains scheduled Playlists Multiple Frames can make up a Channel or it can be just one Frame A Channel is assigned to one or more Players Media items are sequenced into a Playlist Media include videos images Scala Scripts and Templates Playlists are displayed according toa Schedule The flow of media content through InfoChannel Content Manager is a simple and intuitive process Media videos images and Scala Scripts are published from InfoChannel Designer or selected inside Content Manager and sequenced in a Playlist Once a Playlist is created it is assigned and scheduled to a Frame in a Channel which then plays on a Scala Player or series of Players Playlists Clicking on the Playlists button opens up the Playlists panel displaying them in a list If you have several playlists in your library you may list them in order by Name or Modified date using the Arrange by button at the top of the panel Taliel atclelatsimee namics f Home System Administrator SCALA O items found 25 y Typevoursearcnnere gt Name Category No playlists available Click on the New button at the top of the panel to create a new Playlist You can enter any descriptive informati
144. the Scala Network including without limitation information posted during the Scala Software registration procedure is posted at Licensee s sole risk and Licensee hereby fully and irrevocably waives any claim cause of action or other allegation of liability assertable against Scala its directors officers or employees associated with the disclosure of such information 2 Scala shall not sell rent distribute or otherwise disclose individually identifable personal information provided to Scala through the Scala Network or through the Scala Software registration process Notwithstanding the foregoing Scala may gather and disclose or distribute in its sole discretion statistics and other information in aggregate form concerning the Scala Software Scala End User licensees the Scala Network and Scala s web sites including their use or any information provided by any users thereof InfoChannel Content Manager 5 lt InfoChannel Content Manager 5 5 Scala may use grant license or disclose any aggregated information gathered by or disclosed to Scala as provided above for commercial purposes 4 Licensee shall defend indemnify and hold harmless Scala its officers directors employees subsidiaries suppliers and affiliates for any third party claims demands suits or other proceeding related to any actions taken or statements made by Licensee on or in connection with the Scala Network including without limitation any
145. tion Client Connections System Information Chapter 4 Advanced Features Connector Management Select a connector below to update it or click the New Connector button to define a new connector Name http 80 Select HTTPS from the Select Connector Type drop down menu You see this form Web Server Monitoring and Administration Status Connectors Client Connections System Information Create New HTTPS Connector Port number IP address Max threads Max keep alive Min spare threads Max spare threads Enable lookups O No TCP delay O Key alias Keystore password Keystore file These are the current connectors on the web server Click a connector to update it Name Type Port Address http 80 HTTP 80 e e When you add a new HTTPS connector there are a number of options that can be set Port number The port number the connector will bind to You can only bind one connector to each port on each IP address For HTTPS this is usually port 443 IP address This setting currently cannot be changed Max threads Optional Enter the maximum number of concurrent threads this connector can use The connector will not be able to serve more simultaneous requests than i it has threads The default vale is 150 You should set Chapter 4 Advanced Features this based on how many player are directly connected to Content Manager To ensure stable content delivery this value shoul
146. ved a plan downloaded media files as well as each time it checks in for new content or plans Chapter 3 Network Monitoring Maintenance and Settings S You can also view and clear any errors which may have occurred on a player Click on Network gt Network Monitor to view Network Activity InfoChannel CONTENTMANAGER Home System Administrator SCAVATA Players Maintenance Jobs Publish Locations Workgroups Plan Settings Network Settings Network Monitor User Activity i Uncleared Errors Cleared Errors Player Time Message Lobby Player 19 seconds ago Checked for new plan revision Lobby Player 19 seconds ago New plan revision 21684203936 downloaded Lobby Player 16 seconds ago Inventory complete for plan revision 21684203936 Lobby Player 1 minute 19 sec ago Checked for new plan revision Lobby Player 2 minutes 19 sec ago Checked for new plan revision Lobby Player 3 minutes 19 sec ago Checked for new plan revision Lobby Player 4 minutes 19 sec ago Checked for new plan revision Lobby Player 5 minutes 19 sec ago Checked for new plan revision Lobby Player 6 minutes 19 sec ago Checked for new plan revision Lobby Player 7 minutes 19 sec ago Checked for new plan revision Lobby Player 8 minutes 20 sec ago Checked for new plan revision Lobby Player 9 minutes 17 sec ago Inventory complete for plan revision 21684203935 Lobby Player 9 minutes 19 sec ago New plan revision 21684203935 downloaded L
147. view S You can check the configuration on your player computer to select the correct player created by Content Manager RETTHS Dial up Point bo Poink Connection Logging JED nEle Modules Plan Delivery Pull From Infochannel Content Manager Player Name Scala Lobby Player match layer UID lt Select Player Name yer match Polina inter Mul 12 Preview Player match Netw ork Connecl Scala Lobby Player match yi Enable Network Ban ady idth Throttling 7 aotig inaa Sai Tinie Once your player is actively running and communicating over the network you will be able to check the player s inventory to view whatever media files and scripts it has downloaded and is currently playing Cancel Properties Configuration Metadata 4 items found displaying 1 to 4 Name MAU_ 002_ 775x620 jpg Folder MAUI 004_ 775x620 jpg Folder MAUI 02X_ 775x620 jpg Folder MAUI 03X _775x620 jpg Folder i DDA allel all Logs met EX Modules Items per Page 25 Details Size 114 4 KB Needed by Unknown Type Image Size 91 4 KB Needed by Unknown Type Image Size 151 6 KB Needed by Unknown Type Image Size 105 0 KB Needed by Unknown Type Image If you have several players that will be receiving the same scheduled playlist through one channel then you can select the Create Multiple Players button at the top of the panel You can a
148. w this Agreement for additional one 1 year periods each a Renewal Term upon mutually agreeable terms provided that Customer indicates its desire to renew the Agreement at least thirty 30 days prior to the end of the Initial Period or a Renewal Term as applicable 4 Software Updates Provided that Customer has paid for Software Maintenance Scala will deliver to Customer new releases of Software Updates on appropriate computer media or electronically if and when they become available for general commercial release during the maintenance period for the modules purchased by and being supported for the Customer A single copy of the Software Updates and pertinent documentation will be sent to the Customer for each affected Software product covered by this Agreement Customer agrees that unless otherwise agreed to in writing by Scala and Customer the installation and use of any Software Updates shall be governed by the underlying end user license agreement entered into by Customer and Scala Scala or a Support Organization may defer postpone or withhold Software Maintenance pursuant to this Agreement in the event Customer unreasonably delays installation of any new Software release or upgrade delivered to Customer pursuant to the terms hereunder Customer acknowledges and agrees that Customer is solely responsible for the acquisition and maintenance of the computer hardware firmware telecommunications and information technology syste
149. will not affect its other provisions and this Agreement will be construed in all respects as if the invalid or unenforceable provision were omitted Waiver No failure on the part of Scala to exercise and no delay in exercising any of Scala s rights hereunder will operate as a waiver thereof nor will any single or partial exercise by a party of any right preclude any other or future exercise thereof or the exercise of any other right Entire Agreement This Agreement contains the entire understanding of the parties with respect to the transactions contemplated and supersedes any prior agreements or understandings among the parties with respect to the subject matter hereof Foreign Trade Restrictions The parties acknowledge that certain information software technology accompanying documentation and technical information may be subject to United States export control laws Licensee shall not directly or indirectly export InfoChannel Content Manager 5 x InfoChannel Content Manager 5 x or re export the Scala Software in violation of the Export Administration Regulations EAR of the U S Department of Commerce and hereby expressly agrees to defend hold harmless and indemnify Scala its directors officers and employees from any claim suit or dispute alleging that Licensee has exported the Scala Software in violation of the EAR Construction The headings in this Agreement are for convenience of the parties only They
150. with which the error is associated e Problem description A simple description of the error e Technical information Detailed information about the error This information is very useful when contacting Scala Technical Support Cleared Errors The Cleared Errors tab lists all errors that have been cleared using the Clear or Clear All Errors button s in the Network gt Network Monitor menu or the Clear Errors button in the Network gt Players menu User Activity InfoChannel Content Manager logs when any user has logged into the web interface It also logs any changes that may have occurred Click on Network gt User Activity to view the list This list contains four columns e Username The username of the person Chapter 3 Network Monitoring Maintenance and Settings S e Type The type of action that was performed e Object Reference Name ldentifier The object that was changed e Time The time the action was performed f Home System Administrator SCALA InfoChannel CONTENT MANAGER HS Content Detail eee Planning User Activity Z Network 20 items found displaying 1 to 20 Players Username Type Maintenance Jobs administrator WebLogin administrator WebLogin administrator WebLogin administrator WebLogin administrator CategoryCreate administrator WebLogin Items per Page 25 v Object Reference Name identifier Time 2006 11 13 00 54 35 2006 11 12 20 34 27 2006 11 09 22 20 46
151. wmv Modified 2006 09 30 16 01 E Folder Size 533 8 KB S Category Revision 1 Workgroup none Type Video MAU_02X_775x620 jpg Modified 2006 09 28 19 56 Folder Size 151 6 KB Category Revision 1 Workgroup none Type Image MAU_03X_775x620 jpg Modified 2006 09 28 19 54 Folder Size 105 0 KB Category Revision 1 lima Chapter 2 Overview i Click the Metadata tab and then the Edit Metadata button for options and values InfoChannel CONTENT MANAGER Define the metadata tag name and type and select the allowed values Then simply click the add metadata icon In this example the Pick from List option is selected InfoChannel CONTENTMANAGER You can create as many values as you wish from the Edit Pick List pop up InfoChannel CONTENT MANAGER f Home System Administrator SCALA You can return to the media properties panel by selecting the Back to Form button at the top of the panel Make sure you save any changes to include the newly applied metadata Chapter 2 Overview S Metadata has many uses Metadata on media and messages is used when making a smart playlist Media with metadata matching your criteria will automatically be added to the playlist For instance you can add all media with the xyz brand so that any new ads will automatically appear in the playlist without having to add them manually Metadata can be on channels to put restrictions on which channel
152. works and players will be fully managed and monitored thereby keeping your media messages up and running with ease Design amp Automation Playback InfoChannel Player Television InfoChannel Designer InfoChannel Content Manager Published Scripts Templates Media Management InfoChannel Player Template Entry Planning amp Scheduling Video Wall Network Management Monitoring amp Reporting Other Applications Graphics Data Video InfoChannel Player Plasma LCD This guide has been developed to help you set up your network channels and players and quickly start scheduling playlists Before proceeding to use InfoChannel Content Manager please take a few moments to familiarize yourself with the manual contents to ensure your configuration is complete Once you have followed the installation instructions in the quick start guide the configuration of Scala InfoChannel Content Manager is a simple process Determining your exact Chapter 1 Introduction X Chapter 1 Introduction N configuration prior to using the quick start guide is essential for optimum results Please read through the quick start guide BEFORE you install the software By doing so you will have a thorough understanding of the options which can be selected and the settings and configurations you can choose as you install Glossary of Terms Introduced in this section
153. yers for which you want this maintenance job to apply H CONTENT MANAGER f Home System Administrator SCALA 3 items found displaying 1 to 3 items per Page 25 x Type vour searen nere b Maintenance Jobs Name Channels Publish Locations Multi F rame Player t Workgroups Plan Settings Network Settings Network Monitor User Activity O Preview Player O Scala Lobby Player Show players in job Show players notin job 13 Click the Save button To edit an existing Maintenance Job 1 Select the Maintenance Job from the list you want to edit 2 Click the Properties button 3 Make the desired changes to the Properties Tasks Scheduling and Player tabs 4 Click the Save button To delete an existing Maintenance Job 1 Select the Maintenance Job from the list you want to delete 2 Click the Delete button 3 Click OK in the resulting dialog to delete the Maintenance Job Updating InfoChannel Player Software Software updates are an important step in keeping your players healthy and ensuring any new features are readily supported NOTE Your Scala Advantage contract must be current in order to apply the latest software updates This is controlled via the software license To check if your license is current go to Settings gt License Status Chapter 3 Network Monitoring Maintenance and Settings y If your license is current create a software update job by 1

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