USER MANUAL - Sanitec bvba
Contents
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4. lt OceanLine USER MANUAL BORNEO SPA SYSTEM 2x2HP Hydromassage pumps Energy efficient LAING circulation pump 55 jets Hot air blower pump Ozone generator Chromotherapy lamp with 55 LEDs Version 01 2014 www wellis eu Standard Specification Dimensions Shell material Sitting places Reclining places Water volume Net weight Power requirement Total number of jets Hydromassage pump Hot air blower pump Energy efficient LAING circulation pump Diverter Chromotherapy lightning Exclusive colour therapy lighting Filter system Ozone generator Heating unit 1 5 drain Air inlet regulator Balboa BP2100 control sytem Maintenance free Synthetic Cabinet Thermo cover 2020 x 2020 x 870 mm 6 3mm PU reinforced acrylic 3 persons 2 person 1300 300 kg 3 x 16A 400V optimum 1 x 25A 230V minimum 55 pc 2x 2 HP 230V 50Hz 1x300W 230V 50Hz 1pc 1 lamp with 55 LEDs set 1 pc 1 x 3kW 230V 50 Hz 1 pc 3 pc 1 pc 1 set 1 pc Wellig WARRANTY LETTER Distributor Retailer Date of buying Date of buying Signature Signature stamp stamp 2014 Wellis Spa Limited Warranty WARRANTY FOR EXPORT Warranty Limitations of Liability and Damages Company offers a limited warranty comprised of replacement of faulty parts and offers no reimbursement for labor of repairs outside any abnormal failure rates to be determined by
5. Date of the return of repaired goods parts Date of site service Improved error Mode of repair Failed component New deadline for the warranty The announcement date of damage Date of received goods parts for repair Date of the return of repaired goods parts Date of site service Improved error Mode of repair Failed component New deadline for the warranty SAFETY INSTRUCTIONS ATTENTION PLEASE READ CAREFULLY AND FOLLOW THE INSTRUCTIONS AVOIDING THE RISK TO CHILDREN 1 4 In order to reduce the risk of injury to children do not allow children to use this spa alone unless they are carefully supervised at all the times order to reducing the risk of injury to children lower water temperatures are recommended for young children Please test the water temperature with your hands before allowing children to enter into the spa and make sure It Is comfortable for children s usage Hemember that wet surfaces can be slippery please reminding children to be careful enough when entering or exiting the spa Don t permit children to climb onto the spa cover AVOIDING THE RISK TO ADULT 1 6 In order to reducing the risk of injury to persons do not remove or lost any suction fittings Never operate spa if the suction fitting are broken or missing Remember that wet surfaces can be very slippery Take care of a danger of slipping and falling when entering or exiting the spa For the sake of health
6. people with infectious diseases should not be allowed to use the spa Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving components The use of drugs alcohol or medicine before or during spa use may lead to uncon sciousness with the possibility of drowning Persons using medicines should consult a physician before using spa some medicine may cause a user to become drowsy While other medicine may affect heart blood pressure and circulation Pregnant women should consult a physician before using the spa AVOIDING THE RISK OF ELECTROCUTION 1 Test the ground fault circuit interrupters before use Must always to be connected 2 to a circuit protected by a ground fault interrupt Must not bury the power cord a buried power cord may result in death or serious personal injury due to electrocution Replace a damaged cord immediately 3 Do not permit any electrical appliances such as a light telephone radio or television within 1 5m of a spa Failure to maintain a safe distance may result in death or serious pers on injury due to electrocuting if the appliance should fall into the spa 4 Install your spa in such a way that drainage is away from the electrical compartment and from all electrical components 5 Disconnect the spa from the power supply before servicing the electrical components NOTICE Your spa is a equipment with two three massage pumps that allow you to operate each ha
7. reset Disconnect power for at least thirty seconds to reset heater high limit If it will not reset check for clogged filters If tripping continues call for service Check for cartridge filters Integrated pressure switch will reset when the flow of water through the heater has been restored Call for service if the heater trips frequently Check for cartridge filters or are looks in plumbing Disconnected power to the spa allow circulation pump to cool Circulation pump thermal cut off will reset when pump has cooled and power ts reapplied Call for service if circulation pump thermal cut off trips frequently Add water Clean filters Open Air Controller Open the jet bv adjust face of it Replace light assembly Disconnect power for at least thirty seconds to reset heater high limit If it will not reset Check for clogged filters if tripping continues call for service Disconnect power for at feast thirty seconds if blinking continues call for service Borneo Spa system BALBOA TP800 HOT TUB Control panel Main screen SPA STATUS Important information about spa operation can be seen quickly from the Main Screen The most important features including Set Temperature adjustment can be accessed from this screen The actual water temperature can be seen in large text and the desired or Set Temperature can be selected and adjusted Time of day Ozone operation and Filter Operation status is available al
8. a proper installation Your spa may be equipped with a GFCI Protection feature If your spa has this feature enabled by the manufacturer the GFCI Trip Test must occur to allow proper spa function Within 1 to 7 days after startup the spa will trip the GFCI to test it The number of days is factory programmed The GFCI must be reset once it has tripped After passing the GFCI Trip Test any subsequent GFCI trips will indicate a ground fault or other unsafe condition and the power to the spa must be shut off until a service person can correct the problem Warning The end user must be trained to expect this one time test to occur and how to properly reset the GFCI If freezing conditions exist the GFCI or RCD should be reset immediately or spa damage could result CE Product CE registered systems do not have an RCD Test Feature due to the nature of the electrical service Some UL registered systems do not have the GFCI Test Feature activated The end user must be trained how to properly test and reset the RCD Back GENERAL MESSAGES Most messages and alerts will appear at the bottom of the normally used screens Several alerts and messages may be displayed in a sequence Some messages can be reset from the panel Messages that can be reset will appear with a right arrow at the end of the message This message can be selected by navigating to it at pressing the Select button Clean the filter y WATER TEMPERATURE IS UNKNOWN
9. colors available in the control Language Change the language displayed on the panel Temp Display F Back SYTEM INFORMATION The System Information Menu displays various settings and identification of the particular system As each item in the menu is highlighted the detail for that item is displayed at the bottom of the screen e Software ID SSID Displays the software ID number for the System e System Model Displays the Model Number of the System e Current Setup Displays the currently selected Configuration Setup Number e Configuration Signature Displays the checksum for the system configuration file e Heater Voltage Feature not used on CE rated systems Displays the operating voltage configured for the heater e Heater Wattage as Confi gured in Software CE Systems Only Displays a heater kilowatt rating as programmed into the control system software 1 3 or 3 6 e Heater Type Displays a heater type ID number e Dip Switch Settings Displays a number that represents the DIP switch positions of S1 on the main circuit board e Panel Version Displays a number of the software the topside control panel Software ID SSID Back UTILITIES GFCI TEST FEATURE The Ground Fault Circuit Interrupter GFCI or Residual Current Detector RCD is an important safety device and is required equipment on a hot tub installation The GFCI Test Feature is not available on CE rated systems Used for verifying
10. different types of water analysers which are mostly used to measure chemical and disinfectant effect Chemical pH Disinfectant Br O3 Types Box containing tablets and graduated measuring glass Litmus paper indicators in a box Replacing underwater light 1 Turn off thepower on the spa Remove plastic panel behind where the underwater light 1s situated There is a plug with two wires going into the back of the light Remove this plug by turning anticlockwise Replace faulty light globe with a new one Replace parts and put the plastic panel back on oe TROUBLESHOOTING Cloudy Water Dirty filters Clean filters Improper sanitization Shock spa with sanitizer Suspended particles Add sanitizer organic matter Adjust PH and or alkalinity to Overused or water recommended range Run jet pump s and clean filters Drain and refill the spa Water Odor Excessive organics in water Shock spa with sanitizer Improper sanitization Add sanitizer Low PH Adjust PH refill the spa chlorine Odor Chloramines level too high Shock spa with sanitizer low PH Adjust PH to recommended range Musty Odor Shock spa with sanitizer id problem is Visible or persistent drain clean and refill the spa Bacteria or algae growth Organic Build up of oils and dirt Wipe off scum with clean rag if buildup scum ring around spa severe Drain the spa Use a spa surface and the cleaner to remove the scum and refill the spa Algae G
11. loosen the quick disconnect fitting in front of the pump a little let some air get in and will break the air lock that has developed and then see some water start to come out re tighten the fitting turn the pump on it will surge for a few seconds and then start to pump properly If it still does not work Please contact a local spa professional to check it for you CLEANING GENERAL INFORMATION Water recirculation filtering The basic conditions for keeping the water of the massage basin clean are the removal of mechanical dirt and the blending of the chemicals in the water with continuous water recirculation In all our basins appliances comprising of a pump and a filter are used for this purpose The filter removes the dirt floating in the water or at the surface of the water Filters with paper or textile filter medium are used for the basins The dirt settled at the bottom of the basin is filtered out with the aid of the suction and stirring created by the massage pumps Don t leave the spa expose to the sun without water or the cover Exposure to direct sunlight can cause solar distress of the shell material Use and cover spa cover when spa is not in use whether it is empty or full Try to deep your spa away form rain snow if possible build a gazebo for your spa Don t attempt to open the electrical control box There are no user serviceable parts inside Drain clean and refill your spa with fresh water on a regular schedule Cl
12. on a regular schedule i e every 30 days Clean the filter media as instructed by the manufacturer Test the GFCI or RCD May appear on a regular schedule i e every 30 days The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation A or RCD will have a TEST and RESET button on it that allows a user to verify proper function Change the water May appear on a regular schedule i e every 90 days Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions Clean the cover May appear on a regular schedule i e every 180 days Vinyl covers should be cleaned and conditioned for maximum life Treat the wood May appear on a regular schedule i e every 180 days Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life Change the filter May appear on a regular schedule i e every 365 days Filters should be replaced occasionally to maintain proper spa function and sanitary conditions Reminder messages can be reset from the topside panel Additional messages may appear on specific systems Warning Qualified Technician Required for Service and Installation Basic Installation and Configuration Guidelines Use minimum 6AWG copper conductors only Torque field connections
13. outdoors we recommend a reinforced concrete pad at least four inches thick Don t forget to install some floor drains around your spa so that it can take the water away during and after the heavy rain INSTALLATION 1 Please read and study the OWNER S MANUAL carefully if possible please find the professional people to install and setup for first time 2 Hemove the package and takes down the new spa on the prepared foundation 3 Open the computer control box compartment under the computer display by loosen the screw and then open the compute box prepare the accordingly cooper cable the length will be enough to connect to the family power supply with electrical plug one side and another side without plug and then take the empty side of cable from electrical cable channel to go through the pump compartment to the channel of control box compartment connect it to control box according to the following illustration 4 Clean and wax your spa shell and cover your spa has been thoroughly tested during the manufacturing process to ensure reliability So there s a small amount of water even within some grease may have remained in the plumbing after testing as a result ay have spotted the spa shell or the spa shell or the spa siding prior the delivery so before filling spa itis a need to put some new water to wash it and then wipe the spa shell clean with a soft rage or some acrylic cleaner and wax it if possible OPERATING INSTRUCTIONS
14. the Hour Minutes AM PM and 12 24 Hour segments Use the Up and Down Buttons to make changes SAVING SETTINGS The Time of Day screen is a simple editable screen that illustrates a feature of the control that applies to all other editable screens as well When changes are made the icon to go Back changes to Save and a new icon for Cancel appears under the Save icon Navigating to the left will highlight the Save icon and navigating down from there will allow the user to cancel the pending change Pressing the Select button will save or cancel the changes and go back to the previous screen Note If power is interrupted to the system Time of Day will be maintained for several days Cancel MAIN FILTRATION Using the same navigation and adjustment as Setting the Time Filter Cycles are set using a start time and a duration Each setting can be adjusted in 15 minute increments The panel calculates the end time and displays it automatically Back Cancel FILTER CYCLE 2 OPTIONAL FILTRATION Filter Cycle 2 is OFF by default Simply navigate to the Filter Cycle 2 line by pressing the Right Navigation Button and when NO is highlighted press Up or Down to toggle Filter Cycle 2 on and off When Filter Cycle 2 is ON it can be adjusted in the same manner as Filter Cycle 1 by navigating to the right It is possible to overlap Filter Cycle 1 and Filter Cycle 2 which will shorten overall fi I
15. 1 Close the drain and fill the spa with water After closing the drain put your garden hose inside the tub and turn your water on to fill the spa and the water level should be maintained approximately 1 above the top of the highest jet keep an eye on everything as filling If you see any leak or flood anywhere turn off the water until it will be fixed 2 Power your spa First check the main house CIRCUIT BREADER that controls the electric to the spa are functioning properly connect spa plug to the power supply 3 Trail open and test Your controller with a factory s first setup already push the button of PUMP and AIR BLOWER to make jets run for some minutes to check the operation of the jet system and purge any remaining air from the heating system once the jet system fully operational priming of the spa is complete Check and make sure the air controller and jets are open Another possible main problem is AIR LOCK which can cause the jets to appear not work well or at all It is happened that when you are filling the spa up fairly rapidly air can get trapped in the pipes that go to the suction fittings and the jets The water level rises up past the openings in the spa The air becomes locked in the pipes and then when you go to start the spa pump it tries to suck in water but only air is in the pipes The pump cannot prime itself at that point so it just runs but does not pump any water Open the door of pump compartment
16. After the pump has been running for 1 minute the temperature will be displayed QD ER G POSSIBLE FREEZING CONDITION A potential freeze condition has been detected or the Aux Freeze Switch has closed All water devices are activated In some cases pumps may turn on and off and the heater may operate during Freeze Protection This is an operational message not an error indication THE WATER IS TOO HOT M029 The system has detected a spa water temp of 110 F 43 3 C or more and spa functions are disabled System will auto reset when the spa water temp is below 108 F 42 2 C Check for extended pump operation or high ambient temp MOXX numbers are Message Codes This message can be reset from the topside panel HEATER RELATED MESSAGES The water flow is low M016 There may not be enough water flow through the heater to carry the heat away from the heating element Heater start up will begin again after about 1 min See Flow Related Checks below The water flow has failed M017 There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled See Flow Related Checks below After the problem has been resolved you must press any button to reset and begin heater start up The heater may be dry M028 Possible dry heater or not enough water in the heater to start it The spa is shut down for 15 min Press any button to reset the he
17. ED IN THE SPA OWNERS MANUAL AND WARRANTY LETTER TO SAFEGUARD AND MAINTAIN THE SPA MANUFACTURER OF YOUR SPA Wellis Magyarorszag Kft Registered ooo tasa N 1118 Budapest Buda rsi t 31 c Hungary Central premise uo Ea RV Vor m ER DH 2371 Dabas M nteleki t hrsz 0417 Pf 7 Hungary AUTHORIZED DEALER OF YOUR SPA Company in charge of your spa Company nae ioca pid ead aan vende e dedii M bacs eh Nieren ee dos iugo PTT 5 E T Em Place or complant hance tence ec ai btc aes eas nace aun sie aceon E mail o 0 6 k E ETE EAR FE ET S merge TEE Phone numbers CE ene UE ach E EAA AE A RE OPN aR PRET A a Person in charge OF installation ort bn esatta eiu nc SERVICE WORK The announcement date of damage Date of received goods parts for repair Date of the return of repaired goods parts Date of site service Improved error Mode of repair Failed component New deadline for the warranty The announcement date of damage Date of received goods parts for repair Date of the return of repaired goods parts Date of site service Improved error Mode of repair Failed component New deadline for the warranty The announcement date of damage Date of received goods parts for repair
18. IGH VS LOW This system incorporates two temperature range settings with independent set temperatures The specific range can be selected on the Settings screen and is visible on the Main Screen in the upper right corner of the display These ranges can be used for various reasons with a common use being a ready to use setting vs a Vacation setting Each range maintains its own set temperature as programmed by the user This way when a range is chosen the spa will heat to the set temperature associated with that range High Range can be set between 80 F and 104 F Low Range can be set between 50 F and 99 F More specific Temp Ranges may be determined by the Manufacturer Freeze Protection is active in either range HEAT MODE READY VS REST In order for the spa to heat a pump needs to circulate water through the heater The pump that performs this function is known as the heater pump The heater pump can be either a 2 speed pump Pump 1 or a circulation pump If the heater pump is a 2 Speed Pump 1 READY Mode will circulate water every 1 2 hour using Pump 1 Low in order to maintain a constant water temperature heat as needed and refresh the temperature display This is known as polling REST Mode will only allow heating during programmed filter cycles Since polling does not occur the temperature display may not show a current temperature until the heater pump has been running for a minute or two While Pump 1 High
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20. System Call for Service Test software installed The Control System is operating with test software Call for Service F or C is replaced by T The Control System is in Test Mode Call for Service MOXX numbers are Message Codes This message can be reset from the topside panel SYSTEM RELATED MESSAGES Program memory failure M022 At Power Up the system has failed the Program Checksum Test This indicates a problem with the firmware operation program and requires a service call The clock has failed M020 Contact your dealer or service organization Hot fault M035 A Pump Appears to have been Stuck ON when spa was last powered POWER DOWN THE SPA DO NOT ENTER THE WATER Contact your dealer or service organization REMINDER MESSAGES General maintenance helps Reminder Messages can be suppressed by using the Preferences Menu Reminder Messages can be chosen individually by the Manufacturer They may be disabled entirely or there may be a limited number of reminders on a specific model The frequency of each reminder i e 7 days can be specified by the Manufacturer Check the pH May appear on a regular schedule i e every 7 days Check pH with a test kit and adjust pH with the appropriate chemicals Check the sanitizer May appear on a regular schedule i e every 7 days Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals Clean the filter May appear
21. TRICTING OPERATION The control can be restricted to prevent unwanted use or temperature adjustments Locking the Panel prevents the controller from being used but all automatic functions are still active Locking the Settings allows Jets and other features to be used but the Set Temperature and other programmed settings cannot be adjusted Settings Lock allows access to a reduced selection of menu items These include Set Temperature Invert Lock Utilities Information and Fault Log They can be seen but not changed or edited Settings Back UNLOCKING An Unlock Sequence using the navigation buttons can be used from the Lock Screen The Unlock Sequence is the same for both Panel Lock and Settings Lock Unlock Zack Panel HOLD MODE M037 Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter Hold Mode will last for 1 hour unless the mode is exited manually If spa service will require more than an hour it may be best to simply shut down power to the spa MO036 is a Message Code Codes like this will be seen in the Fault Log DRAIN MODE Some spas have a special feature that allows Pump 1 to be employed when draining the water When available this feature is a component of Hold Mode UTILITIES The Utilities Menu contains the following e A B Temps When this is set to On the temperature display will alternate to display temperature from Sensor A and Sensor B in the hea
22. and display a Priming Mode screen Only pump icons appear on the priming mode screen The system will automatically return to normal heating and filtering at the end of the priming mode which lasts 4 5 minutes During the priming mode the heater is disabled to allow the priming process to be completed without the possibility of energizing the heater under low flow or no flow conditions Nothing comes on automatically but the pump s can be energized by selecting the Jet buttons If the spa has a Circ Pump it can be turned on and off by pressing the Circ Pump button during Priming Mode In addition if the spa has a Circ Pump it can be activated by pressing the dedicated Light button during Priming Mode when using a TP800 Manually exit Priming Mode by pressing the Exit Button PRIMING THE PUMPS As soon as the Priming Mode screeen appears on the panel select the Jets 1 button once to start Pump 1 in low speed and then again to switch to high speed Also select the other pumps to turn them on The pumps should be running in high speed to facilitate priming If the pumps have not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and repeat the process Note Turning the power off and back on again will initiate a new pump priming session Sometimes momentarily turning the pump off and on will help it to prime Do not do this more than 5 times If th
23. ater start up See Flow Related Checks below The heater is dry M027 There is not enough water in the heater to start it The spa is shut down After the problem has been resolved you must clear the message to restart heater start up See Flow Related Checks below The heater is too hot M030 One of the water temp sensors has detected 118 f 47 8 C in the heater and the spa is shut down You must clear the message when water is below 108 f 42 2 See Flow Related Checks below Flow Related Checks Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime On some systems even when spa is shut down by an error condition some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed MOXX numbers are Message Codes This message can be reset from the topside panel SENSOR RELATED MESSAGES Sensors are out of sync M015 The temperature sensors MAY be out of sync by 2 F or 3 F Call for Service Sensors are out of sync Call for service M026 The temperature sensors ARE out of sync The fault above has been established for at least 1 hour Call for Service Sensor A Fault Senor B Fault Sensor A M031 Sensor B M032 A temperature sensor or sensor circuit has failed Call for Service MISCELLANEOUS MESSAGES Communications error The control panel is not receiving communication from the
24. between 21 and 23 in lbs Readily accessible disconnecting means to be provided at time of installation Permanently connected power supply Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter GFCI or Residual Current Device RCD mounted at least 57 1 52M from the inside walls of the spa hot tub and in line of sight from the equipment compartment CSA enclosure Type 2 Refer to Wiring Diagram inside the cover of the control enclosure Refer to Installation and Safety Instructions provided by the spa manufac turer Warning People with infectious diseases should not use a spa or hot tub Warning To avoid injury exercise care when entering or exiting the spa or hot tub Warning Do not use a spa or hot tub immediately following strenuous exercise Warning Prolonged immersion in a spa or hot tub may be injurious to your health Warning Maintain water chemistry in accordance with the Manufac turers instructions Warning The equipment and controls shall be located not less than 1 5 meters horizontally from the spa or hot tub Warning GFCI or RCD Protection The Owner should test and reset the GFCI or RCD on a regular basis to verify its function Warning Shock Hazard No User Serviceable Parts Do not attempt service of this control system Contact your dealer or service organization for assistance Follow all owner s manual power connection instructions Installation must be
25. both parties 5 year on spa shell Wellis warrants the structure of the Pool Shell against defects in workmanship and material for a period of 5 years subject to the limitations and conditions listed in this Warranty 3 years on spa shell surface The acrylic spa shell is warranted against cracking blistering or delaminat ing due to defects in materials or workmanship for three years from the original date of delivery 2 years on spa plumbing Spa fittings and plumbing are warranted against leaks due to defects in ma terials or workmanship for two years from the original date of delivery There is no labor coverage on internal jet parts replacement cleaning or adjusting 2 years on standard and optional spa equipment Balboa Control Systems Jet Pump s Laing Circula tion Pump Heater WiFi modul IR receiver The spa equipment systems are warranted against failure due to defects in materials or workmanship for two years from the date of delivery Fuses bulbs and seals are not covered 2 year on Pulsar hydrotherapy system The factory installed Pulsal hydrotherapy systems are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 2 year on spa cabinets skirts The factory installed spa cabinets skirts are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 2 year on ozone generator The ozone generator is wa
26. cals or a chemical dispenser that may rest on the spa surface Some household cleaners can damage the spa shell or equipment and will void this warranty completely Use only products that are recommended for spas 3 If damage to the spa has resulted from an Act of God force majeure moving of the spa improper installation unstable power conditions customer negligence customer abuse weather and sunlight damage or damage caused in shipment 4 If damage to the spa has resulted from operation outside temperature exceed 45 C 5 If the spa has been subjected to any alterations after market product installations misuses abuses or if any repairs are attempted by anyone other than its authorised dealers 6 If damage to the spa has resulted from improper use of thermo cover 7 If damage to the spa has resulted from clogged dirty and or sclerosed filter The spa warranty will be void if the owner does not follow all the instructions in the owners manual regarding the proper use and care of the spa Warranty doesn t apply to filters 8 If damage to the spa has resulted from improper electrical installation voltage drop peak voltage and or operation is outside the pale of 1096 voltage range Electrical conditions For electrical installation it is required to build a 30mA circuit breaker life safety relay which is just connected to the spa not allowed to connect any other devices This 30 mA circuit breaker is not permitte
27. can be turned on and off Pump 1 Low will run until set temperature is reached or 1 hour has passed Circulation Mode If the spa is configured for 24HR circulation the heater pump generally runs continuously Since the heater pump is always running the spa will maintain set temperature and heat as needed in Ready Mode without polling In Rest Mode the spa will only heat to set temperature during programmed filter times even though the water is being filtered constantly when in Circulation Mode Back Heat Mode Ready Invert Panel Normal READY IN REST MODE READY REST appears in the display if the spa is in Rest Mode and the Jets 1 Button is pressed It is assumed that the spa is being used and will heat to set temperature While Pump 1 High can be turned on and off Pump 1 Low will run until set temperature is reached or 1 hour has passed After 1 hour the System will revert to Rest Mode This mode can also be reset by entering the Settings Menu and changing the Heat Mode PREPARATION AND FILLING Fill the spa to its correct operating level Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the fi Iling process After turning the power on at the main power panel the top side panel will display a splash or startup screen PRIMING MODE M019 After the initial start up sequence the control will enter Priming Mode
28. d to be installed in the same place as the spa Required to install IEC RCCB system in spa s common surroundings Length of cable is 3 meters at the place of spa installed It is obligatory to observe all information details and requirements which are in the product s installation diagram regarding elelectricity demand and drain installation These information can be found in the user manual or able to download from www wellis eu If you didn t get the document from your dealer please contact export wellis eu 9 If damage to the spa has resulted from debris in jets i e sand dirty calcium leaves etc 10 Warranty doesn t extend to the waste water manifold drain hose pillows filters bulbs and or pump sealings LIMITATIONS The Warranty expressions specified excludes any other implied or oral undertakings Purchasers also have current rights under statute which will be respected by Wellis Magyarorszag Kft After a period of 12 months for the purpose of assessing Wellis Magyarorszag Kft liability all aspects covered by this Warranty will be treated on a pro rata basis Wellis Magyarorszag Kft or its agents will not be liable for any incidental or consequential loss or injury Nor will Wellis Magyarorszag Kft be liable for costs associated with but not limited to building alterations or finishes and under no circumstances will be liable for greater expense than the amount paid for the product THE SPA OWNER MUST DO EVERYTHING STAT
29. e pump s will not prime shut off the power to the spa and call for service Important A pump should not be allowed to run without priming for more than 2 minutes Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4 5 minute priming mode Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition EXITING PRIMING MODE You can manually exit Priming Mode by navigating to the Back button on the Priming Mode Screen Note that if you do not manually exit the priming mode as described above the priming mode will be automatically terminated after 4 5 minutes Be sure that the pump s have been primed by this time Once the system has exited Priming Mode the top side panel will display the Main Screen but the display will not show the temperature yet as shown below This is because the system requires approximately 1 minute of water flowing through the heater to determine the water temperature and display it F C PUMPS On the Spa Screen select a Jets button once to turn the pump on or off and to shift between low and high speeds if equipped If left running the pump will turn off after a time out period The pump 1 low speed will time out after 30 minutes The high speed will time out after 15 minutes On non circ systems the low speed of pump 1 runs when the blower or any other pump is on If the spa is in Ready Mode Pump 1 l
30. ean the filter cartridge at least once per month Have spa users bathe before entering the spa water showering without soap prior to enter the spa and using only the rinse cycle when laundering your bathing suit will help avoiding detergent and soap residue in spa water uad Eom FILTER CARTRIDGE RMOVAL AND CLEANING You spa filter cartridge can become clogged with mineral particles of calcification from hard water Which may result in reduced water flow We recommended cleaning you filter cartridge every month Remove filter lid 2 Unscrew filter cartridge 3 Clean with high pressure nozzle to remove all debris clinging to the filter 4 Soak filter in warm water and Wellis Alga Sokk to remove all body oils and grime Never use chlorine to clean the filter If you use textile filter you can wash it int he washing machine too The chemical equilibrium of the water The water of the whirlpool will be clean and clear if its chemical components are in equilibrium 1 pH values The first important indicator is the pH value of the water pH is measured in a scale between 0 14 where 7 is the neutral value Below this level the water is acid above it alkaline The pH value of the human eye is around 7 5 below 7 2 and above 7 8 the water will sting the eyes of the bather Experiences have shown that most problems are caused by a too high pH value An improper value reduces the effect of the disinfectant 2 Water hardness Wa
31. ear from the original date of delivery 1 year on LCD TV system The factory installed LCD TV systems are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 90 days on skimmer house Skimmer houses are subject to water chemistry variation and are warranted for ninety days from the original date of delivery NO warranty on filters spa pillows and skimmer house tops 10 IL WARRANTY PERFORMANCE This warranty does not cover cleaning or adjusting spa or for customer error in following correct procedures Wellis Magyarorsz g Kft reserves the right to substitute a spa or component of equivalent value either new or factory reconditioned and any such repair or replacement shall assume as its warranty only the remaining portion of the warranty on the original product Wellis Magyarorsz g Kft is not liable for any costs associated with in ground in deck or in home installations or removal Costs associated with installations other than standard residential portable spa use will be the sole responsibility of the spa owner The spa owner is responsible for any freight and or delivery and set up charges for a replacement spa The radio reception is not covered under warranty due to the following The radio signal reception may be impaired by the positioning of the spa next to or near structures high power lines main power lines or metallic towers The signal reception may be
32. ent presenter un danger pour la sante Deconnecter du circuit d alimentation electrique avante l entretien Warning Advertissement e Disconnect the electric power before servicing Keep access door closed e Deconnecter du circuit d alimentation electrique avant l entretien Garder la porte fermer Piping instructions of BORNEO Spa 30mA safety relay is need to be installed E Electric hole 900mm to terminal facilities through spa cabinet m cabels are required e L Drain connector 300 mm In case of sinking just allowed to sinking part which is under the spa s acrylic flange You have to make safe the diversion of inlet water in the deepest point of the inspection pit The inspection pit has to be aired accordingly proposal building in an extractor fan The inspection pit s minimum width is 60 cm around the spa If the spa is placed indoor please make allowances for the following special requirements The water accumulates around the spa so the socket cover has to be in possession of a suitable drainage This arrangement hinders the water in collecting Given sizes above are only information there may be variant sizes on the grounds of the spa s manufacturing technique Dimensions 2020 x 2020 x 870 mm E 1 Phase Line Connection to 1x32A minimum Advice to BORNEO modell NOLLYTIVISNI TYNI3 NOdn 330 01145 38 OINOHS Gr H2LIMS d3N9ISSV LON GSNDISSV ION 8v P d3NSISSV ION P Q3N5
33. impaired if the spa is located near hills or it is in a valley or simply outside the broadcasting range of the radio stations The position of the spa and radio may be out of phase with the bandwidth or the radio frequency External signal reception assistance may be required and is not part of this warranty Wellis Magyarorsz g Kft shall not be liable for any incidental or consequential damages for breach of any expressed or implied warranty breach of contract negligence strict liability or any other legal theory related to this product All consequential expenses including loss of use damages or contingent liabilities arising out of any alleged deficiencies of the spa are specifically excluded from this warranty Warranty coverage is only extended to the original buyer Spas purchased from anyone other than a current Wellis Spas Authorized Dealer are specifically excluded from any warranty coverage To obtain warranty service please notify your Wellis Spas Authorized Dealer in writing within 14 days of the problem with problem details original proof of purchase The Authorized Dealer will repair or replace any component found defective under the terms of this warranty and permitted by Wellis Magyarorsz g Kft Travelling expenses may apply outside of every European cities If the Authorized Dealer doesn t supply the customer with proper service please notify Wellis Magyarorsz g Kft by mail within 10 days of the problem E
34. lectrical connection All electrical connections are required to be done by a qualified electrician solely The spa has to be connected to separate current circuit equipped with suitable power switch and life safety relay Omission of these electrical conditions requirements entails immediate loss of the warranty Water connection All water connections are required to be done by a qualified plumber solely If the spa is placed indoor make allowances for the following special requirements The water accumulates around the spa so the socket cover has to be in possession of a suitable drainage This arrangement hinders the water in collecting Wellis Magyarorsz g Kft offers a limited warranty as described in the Warranty Letter 12 Warranty claim is enforceable with this warrant letter Irregular establishing of this warrant letter doesn t affect to the validity of warranty obligation If customer doesn t get this warrant letter from the Authorized Dealer it doesn t affect to the validity of warranty obligation SPA WARRANTY COVERAGE WILL BE VOID UNDER THE FOLLOWING CONDITIONS 1 If damages caused by inefficient maintance of water and or chemical dosage Terms of water hardness limits between 6 10 German degrees 2 If the spa surface or equipment has been damaged or discolored as a result of improper water chemistry maintenance including sanitizers such as trichlor type chlorine calcium hypochlorite sodium hypochlorite and any other chemi
35. lf of the jet system separately or both valves simultaneously Do not connect power to an empty spa Otherwise the components such as controller heater circulation pump and other systems could be damaged INSTALLATION INSTRUCTIONS SITE PREPARATION 1 INDOOR BASEMENT INSTALLATION If you place your spa indoors be aware of some special requirements Water will accumulate around the spa so flooring materials must provide a good grip when wet proper drainage is essential to prevent a build up of water around the spa When building a new room for the spa it is recommended that a floor drain is installed The humidity will naturally increase with the spa installed water may get into woodwork and produce dry rot mildew or other problems check for airborne moisture effects on exposed wood paper etc in the room To minimize these effects it is best to provide plenty of ventilation to the spa area 2 0UTDOOR AND PATIO INSTALLATION It is important that you have solid foundation to support the new spa when you install it To be certain your deck or foundation can support your spa you must know the deck maximum load capacity Consult a qualified building contractor or structural engineer To find the weight of your spa its contents and occupants please refer to the spa specification chart This weight per square foot must not exceed the structure s rated capacity otherwise serious structural damages could result If you install the spa
36. ong with other messages and alerts High Temperature Range vs Low Temperature Range is indicated in the upper right corner The Jets Icon in the center will spin on a TP900 if any pump is running and changes color when the heater is on The icon does not spin on a TP800 but still indicates pump and heater function A Lock icon is visible if the panel or settings are locked The Menu choices on the right can be selected and the screen will change to show more detailed controls or programming functions Water Temperature Temperature Range Desired Temperature Pump and Heat Status Set 104 F 104 F EX 32 PM Ozone Filter 1 Ready in Rest Mode Heating Messages Lock Indicator NAVIGATION Navigating the entire menu structure is done with the 5 buttons on the control panel When a text item changes to white during navigation that indicates the item is selected for action Operating or changing a selected item is generally done with the center or Select button The only item that can be changed on the left side of the Main Screen is the Set Temperature Press the Left Arrow button to change the Set Temperature number to white The Set Temperature can then be adjusted with the up and down buttons Pressing the Select button or the Right Arrow button will save the new set temperature On the right side of the screen the menu selections can be selected with the Up and Down Buttons Use the Select Button to choo
37. ow may also activate for at least 1 minute every 30 minutes to detect the spa temperature polling and then to heat to the set temperature if needed When the low speed turns on automatically it cannot be deactivated from the panel however the high speed may be started Circulation Pump Modes If the system is equipped with a circ pump it will be configured to work in one of three different ways 1 The circ pump operates continuously 24 hours with the exception of turning off for 30 minutes at a time when the water temperature reaches 3 F 1 5 C above the set temperature most likely to happen in very hot climates 2 Thecirc pump stays on continuously regardless of water temperature 3 A programmable circ pump will come on when the system is checking temperature polling during filter cycles during freeze conditions or when another pump is on The specific Circulation Mode that is used has been determined by the Manufacturer and cannot be changed in the field Other device options may be available like Blower Light Mist etc FILTRATION AND OZONE On non circ systems Pump 1 low and the ozone generator if installed will run during filtration On circ systems the ozone will generally run with the circ pump but can be limited to filtration cycles The system is factory programmed with one filter cycle that will run in the evening assuming the time of day is properly set when energy rates are often lower The filter time and du
38. performed by a licensed electrician and all ground ing connections must be properly installed CSA Compliance Conformit Caution e Test the ground fault circuit interrupter before each use of the spa e Read the instruction manual e Adequate drainage must be provided if the equipment is to be installed in a pit e For use only within an enclosure rated CSA Enclosure 3 e Connect only to a circuit protected by a Class A ground fault circuit interrupter or residual current device e To ensure continued protection against shock hazard use only identical replacement parts when servicing e Install a suitably rated suction guard to match the maximum flow rate marked Warning e Water temperature in excess of 38 C may be injurious to your health e Disconnect the electrical power before servicing Attention Toujours verifier l efficacite du disjoncteur differentiel avant d utiliser differentiel avant d utiliser le bain e Lire la notice technique e Lorsque l appareillage est installe dans une fosse on doit assurer drainage adequat e Employer uniquement a l interieur d une cloture CSA Enclosure 3 e Connecter uniquement a un circuit protege par un disjoncteur differen tiel de Class A e Afin d assurer une protection permanente contre le danger de shock electrique lors de l entretien employer seulement des pieces de rechange identiques Avertissement e Des temperatures de l eau superieures a 38 C peuv
39. ration are programmable A second filter cycle can be enabled as needed At the start of each filter cycle the water devices like blower mist device if these exist and other pumps will run briefly to purge the plumbing to maintain good water quality FREEZE PROTECTION If the temperature sensors within the heater detect a low enough temperature then the water devices automatically activate to provide freeze protection The water devices will run either continuously or periodically depending on conditions In colder climates an optional additional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard sensors Auxiliary freeze sensor protection acts similarly except with the temperature thresholds determined by the switch See your dealer for details CLEAN UP CYCLE OPTIONAL When a pump or blower is turned on by a button press a clean up cycle begins 30 minutes after the pump or blower is turned off or times out The pump and the ozone generator if installed will run for 30 minutes or more depending on the system On some systems you can change this setting BE SURE TO SET THE TIME OF DAY Setting the time of day is important for determining filtration times and other background features Set Time will appear on the display if no time of day is set in the memory On the Settings Screen select the Time of Day line On the Time of Day screen simply navigate right and left to select
40. rowth High PH Low sanitizer level Shock spa with sanitizer and adjust PH Shock spa with sanitizer and maintain sanitizer level Eve limitation Low PH Ajust PH Low sanitizer level Shock spa with sanitizer and maintain sanitizer level Skin Unsanitary water Shock spa with sanitizer and maintain imitation Kash Free chlorine level above sanitizer level 5ppm Allow free chlorine level to drop below oppm before spa use Stains Total alkalinity and or PH too low high iron or copper in source water Adjust total alkalinity and or Use a metal deposit inhibitor Adjust total alkalinity and PH if scale requires removal drain the spa scrub off the scale refill the spa and balance the water Scale High calcium content in water total alkalinity and PH too high Entire spa is inoperative Spa does not heat Jets and light operate Ready and power indicators are power indicators are blinking Jets weak or surging Light inoperative Power indicator blinking Enter spa inoperative Ready indicator blinking Probable causes Power failure GECI tripped heater high limit thermostat tripped Integrated pressure switch open Circulation pump thermal cut off tripped Spa water level too low Filters clogged Air Control closed Jet closed Light wiring or assembly is faulty Heater high limit thermostat tripped Temperature sensor problem check power source Reset GFCL call for service if will not
41. rranted against failure due to defects in materials or workmanship for one year from the original date of delivery 2 year on audio system components The factory installed audio components i e power supply speakers wires etc are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery There is no in field labor service on these items 2 year on LED lights The factory installed LED lights are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 2 year on UV C sanitizer lamp The factory installed UV C sanitizer lamps are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 2 year on ISIS Genesis disinfection system The factory installed ISIS Genesis disinfection systems are warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 1 year on blower The blower is warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 1 year on thermo cover The thermo cover is warranted against failure due to defects in materials or workmanship for one year from the original date of delivery 1 year on Wellis Soa Umbrella The factory installed Wellis Soa Umbrellas are warranted against failure due to defects in materials or workmanship for one y
42. se an item Selecting one of these items will change to a different screen with additional controls 104 F Spa shortcuts settings MESSAGES At the bottom of the screen messages may appear at various times Some of these messages must be dismissed by the user PRESS AND HOLD If an Up or Down button is pressed and held when the Set Temperature is selected the temperature will continue to change until the button is released or the Temperature Range limits are reached The Spa Screen shows all available equipment to control as well as other features like Invert in one easy to navigate screen The display shows icons that are related to the equipment installed on a particular spa model so this screen may change depending on the installation The navigation buttons are used to select an individual device The device that is chosen is highlighted with a white outline and the text under the icon changes to white Once a device is selected it can be controlled using the center Select Button Some devices like pumps may have more than one ON state so the icon will change to refl ect the state that the equipment is in Below are some examples of 2 speed Pump indicators Jets Off Jets Low Jets High If the Spa has a Circ Pump a Circ Pump Icon will appear to indicate its activity but outside of Priming Mode the Circ Pump cannot be controlled directly NOTE The icon for the pump that is associated with the heater Circ or P1 Lo
43. ter Demo Mode Demo Mode is not always enabled so it may not appear This is designed to operate several devices in a sequence in order to demonstrate the various features of a particular hot tub Fault Log The Fault Log is a record of the last 24 faults that can be reviewed by a service tech GFCI Test Feature not available on CE rated systems GFCI Test is not always enabled so it may not appear This screen allows the GFCI to be tested manually from the panel and can be used to reset the automatic test feature If the GFCI Test Feature is reset the device will trip within 7 days PREFERENCES The Preferences Menu allows the user to change certain parameters based on personal preference Temp Display Change the temperature between Fahrenheit and Celsius Time Display Change the clock between 12 hr and 24 hr display Reminders Turn the reminder messages like Clean Filter On or Off Cleanup Cleanup Cycle Duration is not always enabled so it may not appear When it is available set the length of time Pump 1 will run after each use 0 4 hours are available Dolphin Il and Dolphin III Applies to RF Dolphin only When set to 0 no addressing is used Use this setting for a Dolphin II or Dolphin III which is factory set for no address by default When set between 1 and 7 the number is the address See the Dolphin manual for details Color Pressing the Select Button when Color is highlighted will cycle through 5 background
44. ter hardness is determined by the quantity of calcium and magnesium salts dissolved in the water Hard waters contain too much of these dissolved salts and thus left alone scale will form Scales can cause significant damage both to the walls of the basin to the piping filter and to the heating and engineering units In Hungary waters are medium hard Water hardness cannot be reduced by the addition of chemicals but the formation of scales can be prevented 3 Disinfection Disinfectant 1s the chemical that eliminates or neutralises the microorganisms bacteria algae fungi viruses present in the water Microorganisms are small microscopic organisms which cannot be detected with the naked eye and are continuously getting into the water through rain wind and the body of the bathers If they are not eliminated they pass from one person to the other through the water and may cause sickness infection Organic matter turns the water of the basin opaque and cloudy Most often as we are dealing with warm water basins bromine or active oxygen is used 4 Frothing Froth is the smaller bigger agglomeration of the bubbles and colloid contaminants found on the surface of the water It is mostly caused by the mixing of the dirt cosmetics body care lotions etc that soak out of the human skin and the chemicals It endangers the conservation of the aesthetic appearance and cleanliness of the water 5 Water analysers There are several
45. tration by the overlap amount CIRCULATION PUMP MODES Some spas may be manufactured with Circ Pump settings that allow programming filtration cycle duration Some circ Modes are pre programmed to operate 24 hours a day and are not programmable Refer to the spa manufacturer s documentation for any Circ Mode details PURGE CYCLES In order to maintain sanitary conditions as well as protect against freezing secondary water devices will purge water from their respective plumbing by running briefly at the beginning of each filter cycle If the Filter Cycle 1 duration is set for 24 hours enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin LIGHT CYCLE OPTION If Light Cycle does not appear in the Settings Menu the Light Timer feature is not enabled by the manufacturer When available the Light Timer is OFF by default The settings can be edited the same way that Filter Cycles are edited Back INVERT PANEL Selecting Invert Panel will flip the display and the buttons so the panel can be easily operated from inside or outside the hot tub SPECIFIC BUTTONS FOR SPECIFIC DEVICES If the panel has dedicated function buttons TP800 or the spa has an Auxiliary Panel s installed pressing those buttons will activate the device indicated for that button These dedicated buttons will operate just like the Spa Screen buttons and the equipment will behave in the same manner with each button press RES
46. w will have a red glow in the center when the heater is running ON PRESS ACTIVATION The Shortcut Screen requires no navigation Each button is fi xed on a specifi c fuction and can be used as avery simple user interface for the spa Each button function is illustrated in the display and mapped according to the manufacturer s instructions C bad A Back Light PRESSING A BUTTON When instructions are given to press a button any of the following can be done e Navigate to the desired item on any Screen When the desired item is highlighted press the Select Button e Press the button for that device while on the Shortcuts Screen if the device is one of the 4 functions available PROGRAMMIING ETC The Settings Screen is where all programming and other spa behaviors are controlled This screen has several features that can be acted on directly These features include Temp Range Heat Mode and Invert Panel When one of these items is highlighted the Select Button is used to toggle between two settings All other menu items with an arrow pointing to the right go to another level in the menu PRESS AND HOLD If an Up or Down button is pressed and held when an item in a Menu List is highlighted the list can be scrolled quickly from top to bottom The scroll bar on the right side of the screen indicates the relative position of the highlighted item in the list Temp Range High Back DUAL TEMPERATURE RANGES H
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