User Guide - Maingate Manager
Contents
1. colon which interrupts the connection Failing to receive the expected result may result from a problem with your firewall not allowing traffic through to the connected port If the firewall is open the problem may be that the connection to Maingate Server is not operational If it is still not possible to set up a call some of the parameter settings for the COM port may be incorrect Verify that all parameters are set according to the information supplied by Maingate A further attempt to solve the problem is to verify the connection to Maingate Server Start the demo application MaingateApiDemo which was installed together with Maingate API SDK from the Start menu The interface below will open lox UseCase SIMOrder MGM SMSC Miscellaneous Notification Authentication Operation Message Request Container Dialog Positioning Info Login m Change password m Ping Host Old password W S amp S YAN Port User a New password ies mn Confirm password Type Login Logout Change password Ping Status A Figure 7 MaingateApi configuration window O Copyright Wireless Maingate Nordic AB 2007 27 29 MG060092 Pdm A Enter the following values for the respective parameters Host Enter value for Server from the COM port settings Port Enter value for Control Port from the COM port settings2. User Enter value for Username from the COM port settings Pass Enter value for Password from the COM port settings Type Enter value for Domain from the COM port settings Click Login If this procedure is successful Logged in will be visible in the Status line at the bottom of the window At this point you can log out Any error during the login procedure will be presented in a new window Please note this information and contact Maingate Support 9 Try to establish a call with a terminal application e g HyperTerminal if the login procedure was successful If it is possible to call via a regular terminal application but not via your own application a reason can be that the application demands support for certain AT commands Find out which AT commands the application is using and contact Maingate Support 10 Remaining problems may result from attempts to call a terminal that cannot be reached via Maingate Server Contact Maingate Support and inform us on your current settings and which terminals you want to contact 12 2 APPLICATION HANGS The application can be left hanging for different reasons and in different stages of the call Examples of situation are e Application uses AT commands that are not supported by Virtual Modem see 9 1 for supported commands e OS related problems such as 1O control e Conflicts resulting from use of more than one modem on one workstation In all of these cases it is recomm
3. information to Maingate for support gueries When the confirmation email has been received by the customer the product is ready to use The ordering procedure is summarized in Figure 5 1 Signed Product Agreement 2 VPN key by post wW MAINGATE 3 Password by email 4 Agreement confirmation amp configuration parameters by email Customer Figure 5 Ordering procedure step 2 only applicable if VPN is used Copyright Wireless Maingate Nordic AB 2007 9 29 MG060092 Pdm A 4 VPN CONFIGURATION IF VPN IS USED If communication between Maingate and the customer s LAN is made using an encrypted VPN tunnel this connection must be configured in Maingate s and the customer s IT networks IPSec encryption is used for the VPN tunnel between Maingate and the LAN connecting the customer application IPSec is a set of standard protocols for implementing secure communications and encryption key exchange between computers An IPSec VPN generally consists of two communications channels between the endpoint hosts a key exchange channel over which authentication and encryption key information is passed and one or more data channels over which private network traffic is carried The key exchange channel is a standard UDP connection to and from port 500 The data channels carrying the traffic between the client and server use IP protocol number 50 ESP More information is available in RFC 2402 the AH protocol IP p
4. references 1 Thus it is the configuration of the service parameter that controls if these parameters can be manipulated from Maingate Virtual Modem 9 4 FLOW CONTROL Flow control is not supported between Maingate Virtual Modem and the application using it but can be activated between Maingate Server and the called terminal This option requires special configuration and must be requested specifically by contacting Maingate Support Copyright Wireless Maingate Nordic AB 2007 23 29 MG060092 Pdm A 9 5 CAPACITY The available communication capacity is defined in terms of simultaneous CSD connections per Virtual Modem account Virtual Modem will not allow additional connections to be established if the maximum number is already being used If a terminal attempts to initiate an additional connection when the used capacity is at a maximum the access server will refuse and disconnect the call If the customer application attempts to initiate an additional connection when the used capacity is at a maximum the call attempt will be refused The capacity that is available through each Virtual Modem account is shared with other accounts i e it is not exclusive capacity that at all times is dedicated to a specific account It is possible that in some extreme situations all capacity is utilized even though a specific account has not reached its maximum Maingate continuously monitors capacity utilization to ensure that the level of blocked cal
5. releases e Virtual Modem v3 0 2 2 SUPPORTED OPERATING SYSTEMS The following operating systems are supported e Windows XP SP2 e Windows Server 2003 R1 32 bit 2 3 TECHNICAL SPECIFICATIONS Virtual Modem supports the following functionality e Support for outgoing calls e Supported data speeds 1200 2400 9600 bps e Support for number of asynchronous data bits 7 or 8 e Supported parity configuration No parity Even Odd Mark parity Space parity e Supported stop bit configuration 1 or 2 24 APPLICATION REQUIREMENTS The application using Virtual Modem and connections between the customer LAN and Maingate must comply with the following requirements e A reliable TCP IP connection between the customer LAN and Maingate either using Internet VPN over Internet ISDN connection or a fixed leased line e The application must be configured to use AT commands via COM ports and modems e The application may only use those AT commands listed in section 9 1 e Flow control is not supported special configuration is required for such features Note If a firewall is active on the customer LAN it must be configured to allow the Virtual Modem to set up TCP IP sessions for ports 4200 data 4100 control and a notification port if Dial in is to be used 2 5 ARCHITECTURE Virtual Modem consists of three separate parts the kernel the API and the Virtual Modem Driver The kernel is installed within the operating system kernel a
6. W MAINGATE User Guide Virtual Modem v3 0 Wireless Maingate Document number Date Information class Address Phone Fax MG060092 Pdm A 2007 08 03 Open Information Wireless Maingate Box 244 S 371 24 KARLSKRONA Sweden 46 455 36 37 00 46 455 36 37 37 O Copyright Wireless Maingate Nordic AB 2007 The contents of this document are subject to revision without notice due to continued progress in methodology design and manufacturing Wireless Maingate Nordic AB shall have no liability for any error or damages of any kind resulting from use of this document TABLE OF CONTENTS 1 INTRODUCTION 2 PRODUCT OVERVIEW 3 ORDERING VIRTUAL MODEM 4 VPN CONFIGURATION IF VPN IS USED 5 INSTALLING VIRTUAL MODEM 6 CONFIGURATION 7 EKPORT AND IMPORT 8 COMMAND LOGGING 10 11 12 20 21 9 COMMUNICATION COMMANDS AND PARAMETERS 22 10 INVOICING 11 SUPPORT 12 TROUBLESHOOTING 13 REFERENCES 14 DOCUMENT HISTORY 25 26 27 29 29 MG060092 Pdm A 1 INTRODUCTION MG060092 Pdm A This document is intended to be used by the customer during ordering configuration and use of the Wireless Maingate Virtual Modem product 11 TERMINOLOGY Access Number API COM CSD GSM ISDN LAN MSC MVM PSTN SDK SIM TCP IP UDP VPN XML O Copyright Wireless Maingate Nordic AB 2007 Telephone number in GSM or PSTN to which terminals can dial in to make connection Application Progr
7. amming Interface Communication port Circuit Switched Data Global System for Mobile communication Integrated Services Data Network Local Area Network Mobile services Switching Center Maingate Virtual Modem Public Switched Telephony Network Software Development Kit Subscriber Identity Module Transmission Control Protocol Internet Protocol User Datagram Protocol Virtual Private Network Extensible Markup Language MG060092 Pdm A 2 PRODUCT OVERVIEW Maingate Virtual Modem is a product that replaces the need for a conventional modem pool for dial up communication to a large population of remote devices Virtual Modem emulates multiple hardware modems through software and transfers the information over Internet to Maingate and the GSM or PSTN networks Until now data communication for reading and controlling of remote terminals has typically been handled by modems using dedicated lines The most obvious disadvantage following this approach is the static one to one relationship between modem and machine which reguires large modem pools for multiple concurrent calls With a large number of terminals to monitor this will lead to a substantial investment in hardware as well as recurring costs for line lease service and support The two alternate communication methods are shown in Figure 1 and Figure 2 Hi TN i Customer Device with Applications GSM terminal AG Aa EEE A 1 Customer Figure 1 Conventional mo
8. arge c per Eudgetents r Fear Verge Oder Teen BummaryofChargec br Anoount Kagome ii BT PANA 1886 PA mara Weh be Capuche nilalndaps 6610 BIR Roce meter opo opo opo opo opo Perlali changes unl 20040301 18410 EUR Tool tegh tee 1076 rA ize Usage ofsensces 00 11 21 211 1 1055EUR Ober dag COHEN 201 OMEUR Tots amounts soluding WAT 768 66 EUR Tre Iroda Is summerized ard grouped Inoa henges per Badge kenbe Ore VPN rreclonk probatiy related jo cre Budge enke The cupang af tom Margak sys km b mirak v be d b he same Bugembe Forde bis shou he cupang ac de bed rat ped falon WI be prouded VAT Don SS EUR DADEUR FETE AE Tv Sena Tre deres tr rate tom Emas In b Margak sys em wal be crarged b esh SMN ill a Amounti pay 760 65 EUR Margak SAY ine h ners vil be capai payment are mosued over he due dse THs acoounihes been skred kb Suereka Kardestanken ard Hardestanken Frere AB Hal Ps 105 3 Sbotom and Is Io te pad b HF s acou IBAN SE2S000M00KO0001 158 s vi Serska Hardektanken Skotdm SWIFT CO DE HAN SES Plemse svens Ine cl you bark bs kle nude number In SWT fed no 70 gr malan bo bere dary shenmakrg te paymeng MET aa 73 A ol 173 7 gt Pa ee TN EGGE bese ITT fa ie TT GRNT GITT IT MARLSKRONE Frut AT RING Frut vee Jandehestegeaby sae soo dardrbruke gray war Figure 6 Example of invoice O Copyright Wireless Maingate Nordic AB 2007 25 29 MG060092 Pdm A 11 SUPPORT Virtual Modem customers are aut
9. connection between a terminal and application that shall be established at the same time Operational Updates Email address of customer representative that shall receive updates concerning operational issues such as planned or unscheduled outages from Maingate Once the customer has sent the completed Product Agreement to Maingate Maingate will process the agreement and configure connections and product settings As a part of this process the customer will receive several communications from Maingate If the customer has chosen to connect to Maingate via VPN Maingate will send the VPN encryption key to the customer in a separate mailing by post The login password for the XML API and password O Copyright Wireless Maingate Nordic AB 2007 8 29 MG060092 Pdm A for invoice specifications on the web are sent in a separate email The final communication contains the confirmation that the product is completely configured and ready to use It is sent to the customer by email and provides the formal confirmation that the agreement has been registered by Maingate and additional parameters that are reguired to use the product These parameters are Domain Username and password for Virtual Modem account one set for each ordered account Virtual Modem configuration parameters VPN configuration details only if VPN is used Link for downloading of Interface Specifications Contact details for VPN configuration only if VPN is used Contact
10. dem pool set up Virtual Modem BAE nen er Software beken r gt i ka el vw Customer Device with Applications GSM terminal ees GE RAS eve Maingate Customer Figure 2 Virtual Modem set up Virtual Modem can be used to communicate to terminals in the GSM ISDN or PSTN networks The product is also a reliable solution for already existing integrated systems where regular modems are used for remote access and control of terminals Since Virtual Modem does not require any modifications to the customer application the transition may be completed in a matter of hours Virtual Modem offers the following benefits over a conventional modem pool e No local modem pool is required resulting in reduced investments e Since Maingate s modem pools are directly connected to the telephony networks Virtual Modem provides the shortest possible call set up times reducing communication duration and costs e Communication can be initiated from different places within the customer s LAN which offers greater flexibility and easier administration e A large parallel call capacity can be provided reducing the total time for information retrieval which is essential for very large populations of devices e The call capacity can be expanded at short notice to handle large scale rollouts Copyright Wireless Maingate Nordic AB 2007 5 29 MG060092 Pdm A 21 APPLICABLE RELEASE The contents of this document apply to the following
11. eans 1 stop bit and the value 2 means 2 stop bits O Copyright Wireless Maingate Nordic AB 2007 14 29 MG060092 Pdm A 6 2 6 Examples Dialog 0 9600 8 0 0 Type Automatic Speed 9600 Data bits 8 Parity None Stop bits 1 Dialog 0 2400 7 2 2 Type Automatic Speed 2400 Data bits 7 Parity Even Stop bits 2 O Copyright Wireless Maingate Nordic AB 2007 15 29 MG060092 Pdm A 6 3 CREATING A COM PORT To create a COM port a profile must first be created Click Add next to the COM port table or go in under File New COM Port and the following screen will appear COM Port not available Description Cost Center Profile Modem OK Cancel There are three tabs named General User and Connection Under General the following fields shall be filled in COM Port Will not be possible to fill in this is set by the OS Description A arbitrary name which will be used as identifier of the COM port Cost Center If the call shall be set to a specific Cost Center this field shall be filled in The call will then be added to this Cost Center on the invoice Note Cost Center functionality is not yet implemented and thus is not used Profile Here you choose a Profile that has been created according to 6 1 Modem Click this field if you want Maingate Virtual Modem to add a virtual windows modem The modem will appear under Phone Modems in the control panel and it will be possible to use this as a
12. ended to 1 Verify your applications use of AT commands with MVM supported AT commands 2 Find the way to reproduce the fault 3 Contact Maingate Support and inform us of your current settings and which terminals you are trying to contact O Copyright Wireless Maingate Nordic AB 2007 28 29 13 REFERENCES 1 Maingate Dialog v1 2 Interface Description MGO10683 SYM rev B 2 Service Level Agreement MG020973 PdM rev B 14 DOCUMENT HISTORY MG060092 Pdm A Revision Date Signature Comments PAL 2005 07 03 P Johansson PA2 2005 11 12 N Ekarv PA3 2006 02 21 M kesson Cleanup and reference correcting A 2007 08 03 Helen S Minor changes O Copyright Wireless Maingate Nordic AB 2007 29 29
13. ent The signed agreement can be delivered in original to a Maingate sales representative or sent by post to Maingate The pages of the Product Agreement are shown in Figure 4 MAINGATE Product Agreement Customer Dstall 1 MAINGATE Targani kara b MAINGATE ery Int Trading kaaran Tai ara Dana rire Gu dr FE ar Prica Plan mark one er ng ET kitiran an Curtomer Detail a filed In b Ane 11 Malngate Bath Gara Vardar harearri mortar har S N V rdens Mande Na de AB Bas IM 5571 MKahhana Smeden 1d 33 5700 Pat ib 3285757 vn mangda reg v rdens Marga Na de AB Ber 394 5571 MKahana Swaen fel sob aS OG Par oS 585757 von mangda 209 Vadaa Nanga Na de AB Ber AM 2571 M Kabbiona Snoken ed AI D 2 00 Pat sb DS 58573 vm mammae ae sta Figure 4 Virtual Modem Product Agreement One separate form for Account Details page 2 is reguired for each separate account that is reguired The Account Details are filled in as follows Technical Contact Person Contact details of the customer representative responsible for configuring VPN connection to Maingate VPN Details Checkbox to verify whether VPN shall be used or not If VPN shall be used a VPN Configuration Form shall be filled in This will be supplied by Maingate Circuit switched Data Capacity The reguired number of parallel sessions that the customer wishes to use One parallel session is reguired for each
14. er speed alternatives can be set in Maingate System platform Transmission speed limitations are not invoked by the Maingate Virtual Modem software but by settings in Maingate System MG060092 Pdm A Commands sent to the modem must begin with AT and end with ENTER but are case insensitive To make the command line more readable spaces and or can be used between commands Table 1 shows the AT commands supported by Virtual Modem Unlike an ordinary modem Virtual Modem will return an OK even if the given command is not supported The reason for this behavior is to simplify the transition to Virtual Modem without having to modify already installed applications Default settings are shown in bold Command Value n Description Example A Manual response to incoming call ATA DTn Dial number ATDT0705960100 0 9 DTMF digits 0 through 9 Ww If W is preceded by 0 or 00 these will be filtered ATDT00W0705960100 in order not having to change applications using a company exchange for outgoing calls and Will be filtered ATDT 0705 960100 En Local echo ON OFF of keyboard commands ATE1 0 No echo 1 Echo Escape characters Switch from data mode to command mode H Disconnect ATH 0 Return to ON LINE mode from command mode ATO Sr n Load register r with value n ATS201 9600 Vn Send resulting code as text or number ATV1 0 Enable short resulting code 1 Enable long resulting code Z Reset default conf
15. his cannot be done by the end user and is done by contacting Maingate Support 6 1 1 Creating a Communication Profile To create a new communication profile click on the Add button next to the table called Profiles or select the menu File New Profile and the following screen will appear O Copyright Wireless Maingate Nordic AB 2007 12 29 MG060092 Pdm A New profile Name Description Dialog type Dialog TY Connection Type Automatic ag Baud rate 1200 Data bits Parity Stop bits Configuration String OK Cancel The parameters to fill in are Name A arbitrary name which will be used as identifier of the profile Description A description of the profile Dialog Type See 6 2 Conn Type See 6 2 1 Baud Rate See 6 2 2 Data Bits See 6 2 3 Parity See 6 2 4 Stop Bits See 6 2 5 Conf String The generated configuration string see 6 2 6 Click OK to create the profile Note If ATS commands are used instead of those above the Configuration String syntax shall be Dialog lt 5210 gt lt 5201 gt lt 5202 gt lt 5203 gt lt 5204 gt Default values for this service are S210 0 S201 9600 202 8 203 0 S204 0 6 1 2 Modifying a Profile Select a profile in the Profiles table and then click the Properties button on the right The same screen as in 6 1 will appear When your parameters are altered click OK 6 1 3 Deleting a Profile Select a profile in
16. iguration ATZ Table 1 Supported AT commands Copyright Wireless Maingate Nordic AB 2007 22 29 MG060092 Pdm A 9 2 SYSTEM REGISTER PARAMETERS The system register S register controls most of a modem s functionality Necessary data is stored here together with values appearing during runtime Table 2 shows a selection of the parameters supported by Virtual Modem Default settings are shown in bold Register Value n Description Example S0 Determines whether the modem should answer ATSO 1 automatically or not 0 Automatic answering disabled Not 0 Automatic answering enabled S201 Communication speed used for call ATS201 9600 300 300 bps 1200 1200 bps 2400 2400 bps 9600 9600 bps 202 Number of data bits to use ATS202 8 4 8 The number of bits can be between 4 and 8 203 Which parity to use ATS203 0 0 No parity 1 Odd parity 2 Even parity 3 Marking parity 4 Storage parity 204 Number of stop bits ATS204 0 0 1 stop bit 1 1 5 stop bits 2 2 stop bits 210 Analog or digital call ATS210 0 0 Automatically selected by Maingate System depending on destination number 1 Analog 2 Digital Table 2 Supported S Register parameters 9 3 COM PORT PARAMETERS When a COM port opens some parameters have to be considered speed number of bits parity and number of stop bits These are written to their respective system register and can be used in the Service parameter as described in
17. l appear Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with pour permission Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only O Yes now and every time connect a device Click Next to continue Choose as shown above and click next then the following screen will appear O Copyright Wireless Maingate Nordic AB 2007 17 29 MG060092 Pdm A Found New Hardware Wizard This wizard helps you install software for Maingate Virtual COM Port e If your hardware came with an installation CD lt P or floppy disk insert it now What do you want the wizard to do O Install from a list or specific location Advanced Click Nest to continue Choose as shown above and click Next then the following screen will appear Hardware Installation The software you are installing for this hardware Maingate Virtual COM Port has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendo
18. ls is minimal and expands total platform capacity as this becomes necessary Additional capacity to an existing account can be ordered by contacting Maingate Support O Copyright Wireless Maingate Nordic AB 2007 24 29 MG060092 Pdm A 10 INVOICING Use of Virtual Modem is invoiced monthly The invoice specifies any applicable initiation fees periodic fees for general use periodic capacity fees and traffic fees per account The structure of fees for Virtual Modem is as follows Initiation fee A fixed one time fee per account for set up and configuration of the account Periodic usage fee A fixed yearly fee per account for use of Virtual Modem Periodic capacity fee A variable yearly fee per account that depends on the number of simultaneous sessions that are possible to use through that account Traffic fees Fees for any outgoing traffic that is initiated from Virtual Modem Charged as a per minute rate Note Invoicing of traffic fees only applies to traffic resulting from application initiated connections Traffic resulting from terminal initiated connections are invoiced to the respective subscription that has initiated such a connection A specification of traffic fees is available upon reguest by contacting Maingate Support An example of an invoice is shown in Figure 6 Paez Invoice matan NAN Kalam TERANG ESER IESS Ketan 13045 aman Berg Bergan nan wera ra om se 201 20040102 inna Bummar of Ch
19. nd enables the simulation of one or more COM ports Operations requiring communication with the Maingate System will be forwarded from the application part to the Maingate API SDK which is a generic COM library The Maingate API SDK will use two configurable ports for its communication One port is for call control and the other for data transfer The architecture is shown in Figure 3 Copyright Wireless Maingate Nordic AB 2007 6 29 MG060092 Pdm A Port 4100 por420opl Maingate System Port xxxx Figure 3 Virtual Modem architecture Maingate Virtual Modem simulates COM ports and modems in the operating system and a call is initiated by sending a XML message via TCP IP to the Maingate platform The platform redirects the call to dedicated access servers and AT commands set desired parameters such as transfer rate parity number of bits for the dedicated modem Once the call has been set up another channel on the TCP IP connection is used to transfer data between to the simulated modem 2 6 REDUNDANCY Virtual Modem provides redundancy and scalability through the possibility to set up multiple simultaneous sessions with the same Virtual Modem installation Systems as well as access to respective network are doubled on the Maingate side ensuring redundancy Copyright Wireless Maingate Nordic AB 2007 7 29 MG060092 Pdm A 3 ORDERING VIRTUAL MODEM Virtual Modem is ordered by filling in and signing the Product Agreem
20. ntinue anyway to continue installation 6 When Maingate Virtual Modem is installed the machine has to reboot Startup of the machine might take a bit longer due to system changes but do not turn off the machine manually during this time due to possible data loss O Copyright Wireless Maingate Nordic AB 2007 11 29 MG060092 Pdm A 6 CONFIGURATION To open the configuration GUI go in under Start Program and choose diam Maingate Virtual Modem W MYM Configuration em a In the GUI now opened you can create alter and remove profiles and COM ports Maingate Virtual Modem Configuration File Tools Help COM Ports COM Port Description Profile CostCenter COM14 test1 COM16 test2 COM17 modem 1 Profiles MAINGATE 61 COMMUNICATION PROFILES To be able to add a COM port a communication profile must first be created The communication profile defines how the call is handled and set up in the communication network Specific terminal equipment may require a specific communication profile in order to work correctly Note From the Virtual Modem user interface it is possible to define a communication profile by setting basic communication parameters The basic communication parameters should be sufficient to support most terminal eguipment However in some cases it may be necessary to define a special communication profile in Wireless Maingate s system platform to support some uncommon terminal eguipment types T
21. omatically entitled to the use of Maingate Support Maingate Support is staffed by gualified personnel that have thorough experience in supporting customers using GSM communication for industrial applications The support organization helps customers with the following gueries e Administration of subscriptions and SIM cards e Invoicing queries e Ordering and managing Maingate s products e Troubleshooting e Queries about technical product functions e Information about planned outages and operational disturbances Maingate Support can be reached via telephone fax or e mail Contact details are supplied with the product confirmation e mails that are sent to customers after product ordering More information regarding Maingate Support is presented in reference 2 Copyright Wireless Maingate Nordic AB 2007 26 29 MG060092 Pdm A 12 TROUBLESHOOTING This section contains hints on how to solve specific problems 121 CALL SETUP ATTEMPTS RESULT IN NO CARRIER 1 Check that the correct speed is used and that registers S201 5210 not are set to an invalid value Verify that the connection to Maingate Server is functional by connecting via Telnet Start a command prompt DOS and type gt telnet lt server name gt lt control port gt Press Space and then Enter A number of HTML tags will be written on the screen Try the functionality of the data port by typing gt telnet lt server name gt lt data port gt Press
22. r for software that has passed Windows Logo testing Continue Anyway Choose Continue Anyway and a message saying that the COM port has been installed will appear If an emulated Windows modem has been enabled the following screen will appear Copyright Wireless Maingate Nordic AB 2007 18 29 MG060092 Pdm A Install New Modem x Select the manufacturer and model of your modem If your modem is not listed or if you have an installation disk click Have Disk Models Maingate Virtual Modem Show compatible hardware Show all hardware Choose Maingate Virtual Modem and click OK The Windows modem will be installed and ready to be used 6 4 MODIFYING A COM PORT Select a COM port in the COM ports table and then click the Properties button on the right The same screen as in 6 5 will appear When your parameters are altered click OK 6 5 DELETING A COM PORT Select a COM port in the COM Ports table and then click the Remove button on the right Copyright Wireless Maingate Nordic AB 2007 19 29 MG060092 Pdm A 7 EXPORT AND IMPORT Virtual Modem provides the ability to export and import a configuration setting to simplify the task of entering configuration information or creating fall back configuration settings 7 1 EXPORTING THE CONFIGURATION If you want to export the configuration of profiles and COM ports that have been set up on a machine go in under File Export I mport E
23. regular modem This shall not be checked if you do not plan to use the modem functionalities Under User the following fields shall be filled in Domain The domain used to log in at Maingate Server Username The username used to log in at Maingate Server Password The password used to log in at Maingate Server Note The user details above is normally supplied by email by Maingate Administration These fields might be set in File Default Configuration and will be predefined in this case Under Connection the following fields shall be filled in Primary Server The address to the primary server the communication will use Secondary Server The address to the secondary server the communication will use Control Port The port used for control commands to Maingate Server O Copyright Wireless Maingate Nordic AB 2007 16 29 MG060092 Pdm A DataPort The port used for communication to Maingate Server Note Default values will be filled in under this tab and these may be altered in the File Default Configuration The values are normally supplied by email by Maingate Administration When all parameters are filled in and the OK button is clicked the Virtual Modem will choose a COM port There is no possibility to choose this and the first available port will be used At installation of a COM port there will be according to OS different messages appearing At installation on Windows XP the following screen wil
24. rotocol number 51 RFC 2406 the ESP protocol IP protocol number 50 and RFC 2408 the ISAKMP key exchange protocol 4 1 CONFIGURATION The VPN must be configured according to the following method in order to function Configuration details are provided by mail from Maingate after product ordering e VPN protocol ESP e Pre shared key Generated by Maingate and sent via post to customer e Key exchange ISAKMP e Packet verification AH not used O Copyright Wireless Maingate Nordic AB 2007 10 29 MG060092 Pdm A 5 INSTALLING VIRTUAL MODEM Note When installing Maingate Virtual Modem Driver on the workstation the user must have administrator privileges 5 1 INSTALLING MAINGATE API SDK Prior installation of Maingate Virtual Modem all older versions must be removed This is done by removing the Maingate Virtual Modem from the Add Remove Software under the windows control panel If Maingate API SDK is installed this shall be removed as well 1 Extract the zip file downloaded from www maingate se and run the setup exe file 2 If Microsoft NET Framework isn t installed this must be installed first Click yes and accept the license agreement if you want to continue 3 Maingate Virtual Modem license text will show and if you want to continue accept this 4 Click install to start installation 5 It may now depending on OS show a screen saying the program has not got a Digital Signature In this case click co
25. the Profiles table and then click the Remove button on the right Copyright Wireless Maingate Nordic AB 2007 13 29 MG060092 Pdm A 6 2 SERVICES There exist a number of services each having different communication parameters set The name of the service to bind to is Dialog lt Type gt lt Speed gt lt Databits gt lt Parity gt lt Stopbits gt The words in lt gt shall be replaced by a suitable value The parameters are described in the following chapters 6 2 1 Type This parameter specifies if the connection shall be digital or analog You will get a shorter call set up when using a digital connection The possible values are 0 Automatic 1 Analog 2 Digital When this parameter is set to automatic the Maingate Server decides which connection type to use This decision is based on the dialed number A digital connection is used if the dialed number starts with 4670 4673 or 467890 An analog connection is used for all other numbers 6 2 2 Speed This parameter specifies the speed for the connection in baud The possible values are 1200 2400 or 9600 6 2 3 Data bits Specifies the number of data bits for the connection The possible values are 7 and 8 6 2 4 Parity This parameter specifies the parity for the connection The possible values are 0 None 1 Odd 2 Even 3 Mark 4 Space 6 2 5 Stop bits Specifies the number of stop bits for the connection The possible values are 0 and 2 The value 0 m
26. xport Configuration and a file dialog will appear where it will be possible to save the configuration 7 2 IMPORTING THE CONFIGURATION If you want to import the configuration of profiles and COM ports that have been exported as described in 7 1 go in under File Export I mport I mport Configuration and a file dialog will appear where it will be possible to choose configuration file Copyright Wireless Maingate Nordic AB 2007 20 29 MG060092 Pdm A 8 COMMAND LOGGING If you want all control commands between Maingate Server and the Virtual modem to be logged go in under Tools Enable Logging and check this menu choice The log file will be saved in the directory where you installed Maingate Virtual Modem under the MVM Logg directory Example C Program Maingate MVM Logg The file is called Maingate Logg txt and if this file is deleted a new one will be created as soon as an operation towards Maingate Server is executed O Copyright Wireless Maingate Nordic AB 2007 21 29 9 COMMUNICATION COMMANDS AND PARAMETERS 9 1 AT COMMANDS AT commands will be accepted by the modem when it is in command mode The modem will automatically be in command mode until a number is dialed and a connection is set up Commands can be transmitted to the modem from a PC with communication software or from another terminal Make sure that the parameter for transmission rate in your communication software is set on one of these speeds Oth
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