Welcome to the myTNT User Guide
Contents
1. Address Book Import Addresses You can import up to 100 addresses per import ffom a comma delimited address file in the layout defined below ADDRESS IMPORT RECORD LAYOUT Page 20 ONO Quick links HE p Logout ing Manager Getaquote Z Trackin 5 mySettings E Address Book Create Shipment acs Collection Documentation ss Shi Address Book Import Addresses You can import up to 100 addresses per import ffom a comma delimited address file in a predefined layout Select the file to be imported IODO Quick links 33 Home Create Shipment Shipping Manager 5 Tracking 1 Address Book Address Book Address Import File c Documents and Settings edcrdp NLGHO2 My Documents CIT User Groupi Browse Delete all existing entries Yes No Start the import by clicking on the Import button my TNT will show you the progress of Imported File the import and the details of any errors Number of records imported encountered The records in error will be Record Number Error Description rejected and can be imported once they are corrected Disclaimer Privacy Statement Terms and conditions of camage Contact us Page 21 ONO mySettings Quick links ul Logout ing Manager Getaquote Z Trackin 5 5 Address Book E Create Shipment a Collection E 5 Documentation ers Shi Create Shipment Address and PaCkage2. Number of Total Total Type of Package Packages Weight kg Length cm pa cm meiga cm Volume m Weight kg Volume m3 CARTON vi 25 56 54 154 0 163 25 000 0163 Delete BAG wie Tiz 26 E 26 ooe ao 056 Delete Add a new line Total Quantity 3 N Total Weight 49 000 kg Total Volume 0 198 m Disclaimer Privacy Statement Terms and conditions of carnage tact Page 23 Quick links 0 90 Hl Logout ing Manager Geta quote Z Trackin mySettings E Address Book ers Shi E Create Shipment a Collection 5 Documentation Create Shipment Service and Coll ction Now all we need to know is which service and possible options you need and when to collect the shipment If you use TNT regularly you can arrange to have a Regular Collection If you have a Regular Collection there is no need to arrange one here unless it is a special request Select the terms of payment If my TNT will automatically Click on get a quote if you would like to see you select Receiver Pays then calculates the available the Transit Time and the estimated cost you will be prompted for the TNT services and options just account number of the recipient select the one you need Create Shipment Service and Collection Go Address and Package Service and Collezty n SA Details The times shown below indicgte When your shipment must arrive at the collection depot in prt r
3. Address Book Create Shipment ss Collection Documentation Shi Quick Links As well as using the navigation buttons in my TNT you can also use Quicklinks from any page to move to the most used screens as well as the site map Quick links Go Help Go Logout HECH links Get a quote my Settings Change Password Site Address Book Welcome to myTNT shipping racking rransit Times and Prices Create Shipment Tracking Get a Quote Shipping Manager Track your consignment using your The fastest way to get a quote for Manage your shipping and collection TNT consignment number your TNT your shipments and find the fastest process easily using myTNT account number or your own delivery time for your parcel or consignment reference document Oyaministrative Tools address Book Ouse Assistance my Settings Address Book Tutorial Change Password User Guide Manage all your shipping addresses Keep your password secure by Use the tutorial for a step by step altering it regularly guide to myTNT or if you need a more comprehensive view of how to use myTNT then download the user guide Page 3 7 Quick links ul Logout oie mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager sit Get a quote ois Trackin User Assistance my TNT can provide help in three different ways If you just want a quic
4. Create Shipment will take through all of the steps necessary to ensure that your package is collected and delivered on time and in perfect condition The first step is to tell us about who is sending the package and a little about what is being sent Select the sender company from If the shipment is to be collected from a different address the drop down list Enter the collection address here If the collection is from the sender address there is no need to add the address here Select documents only if your goods are documents or they are non dutiable Select Products Goods if your shipment has a commercial value If you select Products Goods this area of the screen layout will change and more information will be requested from you automatically See next pages Create a Shipment Address and Package Address and Package Service arld Collection Documentation Sender Details Shipment Detgiils Account Company v Shipmgrft contains Documents Only Postcode Town O Products Goods Contact Person Total Quantity Total Weight 9999 999 kg If you enter a reference here you will be able to use it to track your cen shipment through its journey and delivery Phone Number Receiver Details Delivery Instructions So collection Date 24 May ZOM Any delivery instructions entered here will be printed on the label Company Name Country please select x Enter details of the company you are sending your shipment to
5. You can send Advanced Shipping Notification by checking the ASN box next to an email address ASN Sender 7 RC denotes that a Regular Collection is in place Receiver g show all collections Do you need to arrange an additional Yes a O collection No Copy 2 Fj Collection Times 08 00 17 00 Lunchtime 12 00 13 00 4 Collection Instructions cancel shipment Page 25 Quick links Hl Logout ing Manager Geta quote Z Trackin OM O MR Ie mySettings e Address Book E Create Shipment a Collection E 5 Documentation ers Shi Create a Shipment Documentation If you have enabled myTNT to produce Commercial Invoices and a Commercial Invoice is needed then myTNT will display a new screen and prompt you for the additional information required Note that this screen will not be displayed if you do not need a Commercial Invoice for this Shipment or if you have Commercial Invoice switched off in mySettings To save time myTNT can store the details of your articles so that you can select them the next time you need them just give the article a unique name and check the save article box For new articles enter the my TNT can allocate sequential Invoice details and add them to numbers for you if you switch them on in the invoice mySettings Details of all of the articles currently added to
6. Welcome to the myTNT User Guide This User Guide is intended to guide you through my TNT It will show you the key steps in creating a shipment and some of the features that make my TNT so easy to use Searching the User Guide You can read through the User Guide page by page or you can click on the chapter heading from the following contents page or if you want to skip to a particular section simply click on one of the headings at the top of the page You can get back to the content page at any time by clicking on the TNT logo Page 1 Quick links OND Hl Logout HE mySettings ers Address Book s Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager sit Get a quote ois Trackin ET Eee EEN PEEDDE EFE PPP PPP PE PEPPPS Contents Page 2 Introduction The dedicated my TNT environment is a secured area within the TNT website which offers you easy access to more detailed and personalised shipment information Within the my TNT environment you will find the following functions mysettings allows you to save time when you use my TNT by allowing you to store your preferences and any data that you regularly use when you are shipping parcels In that way you don t have to type in the same piece of data time after time Address Book saves you time by storing all the addresses you need You enter them once and the next time you need to use them all you do is point and click You can even import them from
7. ja You can enter the short reference for the address in your address book and click on find address or you can click on open your address book or you can type in a new address and optionally Postcode Town ee save it to your address book Contact Person Phone Number If the shipment is to be delivered to a different address Enter the e delivery address here If the delivery is to the receiver address VAT Number there is no need to add the address here Page 22 mySettings 1 Address Book Create Shipment Collection Create Shipment Address and PaCkage Quick links Hl Logout 2 Trackin ing Manager Get a quote Shi Documentation If you selected Products Goods the screen layout will change and more information will be requested from you automatically Peter dolei jus feels parhaa If you selected to ship only one package then all of the details can be entered on this page lf you selected to ship more than one package then the screen automatically displays a new button so that you can enter multiple package details On another screen Enter all of you package details on this screen When you are finished a summary of your input will be carried back to the previous screen 3 Tracking 1 Address Book 33 Home Create Shipment 3 Shipping Mpnager myTNT enter package details Please enter the details of your packages below
8. mySettings is a time saving feature of my TNT In mySettings you can store any information that you use on a regular basis For instance if you always ship from the same place you can enter the details here and it will automatically appear when you create a shipment If you enter data here but when you get to the Shipping screens you need to change it don t worry you can always change the details later without coming back to mySettings lf you have an address that you regularly send shipments to you can enter it here by selecting the address book and entering a receiver address or if you have already entered the address in your Select your Sender address from the drop down box If you have more than one account it will have been set up for you when you registered ea da oe N eee address book simply select it See the section on Please enter any information that you would like t Ngee prefilled If your shipments are regularly sent to the same rec iver in when you enter your shipment details You will be able to pa enter the address here the Address Book for detail S of how to enter an overwrite them while shipping Glick here to select address Sender Details Company Name add ress ranpay please select E Name Address Count Dia nei pr Ng TNT may need to get back to you Enter your Postcode Province contact name and phone number here Town Contact Person Province Phone Numbes You may specify default contact details of
9. shipment Quick links 0 90 Hl Logout mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation Ht Shipping Manager HE Get a quote ois Trackin my TNT print your shipping documents Once you have told us all about the shipment you want to make and told us when you want the shipment collected myTNT will confirm you re the details of your request and let you know what documentation will be required If you are happy with the request just press finish If you need additional copies of any documentation for your records you can set myTNT to print additional copies in mySettings myTNT will tell you what documentation will be printed and what to do with each document myTNT will confirm your shipping request my TNT print your shipping documents Address and Package Service and Collection Documentation r later Check this box to confirm that you accept TNT s terms and conditions You can save These are the pieces of documentation required to ship yourpackage You may print these documents now from here from the Shipping Manager Consignment Summary Details time by accepting the terms and conditions in sender The following documentation is ready for printing i E ada mySettings which will automatically set this ji 1 Address Label s Please affix the address label firmly to the top of receiver each of your packages making sure that the bar box to checked shipme
10. Password ee JM shipping tasks If you choose not to share then a pein a Postcode Zip separate Address Book and Shipping Manager will Your role please select Z oe nest be set up for your use and no one else will be able i h Es mena ES to see your entries irstName Sd imezone please Select nitis on R Last Name mpi id You will need to accept the Terms and Conditions of use of our website Details can be found by a gt dianaren E VE clicking on the subjects below Your registration request will be sent to our customersertites staff who will register you to use myTNT and setapr your initial details Tid e EN Page 8 mySettings Address Book Create Shipment Collection Documentation Quick links ul Logout ing Manager 2 2 Geta quote Z Trackin Shi Registration ONO few al Go Please Confirm Your Registration Details Your E Mail Address ob du pre tpg com for security reasons your password is not displayed c Rob s test ompany Name Password Hint same as internet Company International 987654321 wee Account Your Role Shipping Manager i l Your Name Mr Rob du Pr mena GMT 40100 Phone 026 3191919 2 Mobile 0651134112 Paaran Riviomgag 12 Fax 026 31854 Duiven Do not share Corporate Address Book and Shipping Gelderland Manager 6663 EN Netherlands acu ES Disclaimer Privacy Statement Terms and conditions of camiage Contact us TNT 2003 Tha
11. a shipment to other interested parties my TNT Tracking Summary Results E Consignment Reference Destination Pick Up Date Status Genk 10 Mar 2004 Lv O 1784352 Double click on the Consignment number to More details are available if the obtain the status history shipment was sent by you Delivered Out For Delivery To email the status just select the O Ae Ra ET 10 Mar 2004 23 09 Brussels Shipped From Originating Depot consignment and click on email Then FENE AOA HO Wee ne fill in the email addresses for the a L recipient and send A view Summary A view sender detalls view receiver details i View packages detalls view shipment details my TH mail Tracking Results Package Details Number Of Places 00001 Package Description Weight 00001 000 Goodes Description DOCUMENT tiil the results of track to another p rson enber nocipa nt e mail addeass es and your e mail addi provided and click on the e mail button recipient address es i tht boss Each e ma address should be on a separate line Your Name This message will prefix your your name has recently used one of TNT s shipment tracking results many package tracking senaces to view lhe curent status of a delivery They thought you might be interested in the results shown below Page 36 Quick links ul Logout ing Manager Geta quote ois Trackin mySettings
12. another address book Create Shipment allows you to quickly prepare your shipment with all of the shipping data forwarded automatically to TNT Collection arranging a collection is part of the Create Shipment function myTNT will show you what collections have already been arranged and prompt you to arrange one if necessary no need for phone calls my TNT arranges the collection and confirms it back to you Documentation is created automatically as part of the Create Shipment function by my TNT according what is required for the shipment you enter Shipping Manager now can you review all your shipping history quickly and easily Shipping Manager will give you all the information you need as well as allowing you to track shipments print or reprint documentation and copy one shipment to use as the basis for another shipment Get a quote input a few details of your shipment and you can get the services we provide as well as their estimated arrival details and cost using any special tariff available Tracking as well as the usual Track by Shipment Number and Customer Reference you can Track all of your shipments by using Track by Account Using myTNT to track your shipments also gives you a greater level of detail than the standard product available on tnt com Page 3 Quick links ul Logout Standard Features Security To keep your data as safe as possible we have made my TNT a secure environment A
13. mySettings Address Book Create Shipment acs Collection st Documentation Shi mySettings Page 2 of 3 If you enter data in mySettings you can always change it when you are creating a shipment without coming back to mySettings Our standard for units of Select your preferred service measure is metric but if your Note that you can only select lf you normally prepare your shipments a number of days before you want them to be collected you can specify the number of days you wish to defer collection here country is using imperial you a service if you have entered can select it here the addresses that you normally ship from and to For some International shipments it is necessary to accompany the goods with a Commercial or Shipment Details Services Defaults PI T inf ion tha Id lik re O h tered ferred i ddrass i i i i filed in when you enter your shifment details You wil bs able wil be able to select ether a prefered Intemational Sice or a Proforma invoice If you select this option my TNT to overwrite them while shipping preferred Domestic service depending on your choice o will automatically produce the invoice for you when Shipment Contains Documents Only address ae O Producls Goods Domest Senice please select J it is required Customs Controlled C International Service please select vi Type of Package Box v Terms of Payment Sender Pays Number of one nore than
14. one EAP T If you have a standard reference enter it here You Packages nvoice Details Values are Specified in imperial O in metric qi can use this reference to track your package later please select below Weight ia kg Cregte Commercial Invoice with MyTNT C Alternatively you can have myTNT prom pt you to me enter your reference while you are creating your iatn cm Height 999 em shipment Volume 997 003 m Shipping Date 1 working day Enter any standard instructions here that you would Your Reference like to appear on the address label Remind me to enter a Customer Reference Special Instructions Default Currency Pound Sterling v E Enter the currency you normally use Page 15 0 90 mySettings Quick links Hl Logout ing Manager Geta quote Z Trackin 5 5 Address Book E Create Shipment a Collection E Documentation ers Shi mySettings Page 3 of 3 Once you have used my TNT for a while you may wish to change the way it operates For instance you can select the page that always appears when you enter myT NT Depending on the way you work you might prefer to go straight to the Get a Quote screen or the Tracking screen or perhaps the Create a Shipment screen It s up to you my TNT will always print the minimum number of documentation sets required for the shipment However if you want to keep copies for your own records enter t
15. sender here Email Contact If you have an alternative collection address that jea you regularly use a warehouse for instance you Number can enter it here by selecting the address book and Collection Address If your shipments are regularly collected from another location a warehouse for instance please enter the address here Click here to select address Company Name Address entering a collection address selecting autosave will automatically save any address you enter to the address book when you use myTNT remove this address Address Book Autosave Addresses cancel Baur Page 13 Quick links Hl Logout ONO mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager Geta uote ois Trackin mySettings Page 2 of 3 You don t have to enter any information in mySettings but it can help you save time to have the information you use regularly appear automatically when you create a shipment The layout of myTNT will change depending on the options you select For instance if you are only sending Documents you will be asked to provide less information than for Products and Goods a N ho Ma Shipment Details Services Defaults ease enter any informationlthat you would like to see pre nce you have entered your preferred receiver address you iuwhen you enter your shipment details You will be able will be able to select either a
16. use the details of the address in your Addresses 1 10f1 lt lt pNipus next gt gt address book by selecting one and navigating to get a quote or ship Click here to add a new address get a quote ship Page 17 ONO Quick links ul Logout oie mySettings ers Address Book s s Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager sit Get a quote ois Trackin a NPE Address Book Add You can enter address information from the Address Book at any time myTNT will hold up to 2000 addresses in total The Sender addresses are preset at registration and cannot be altered or deleted A Collection address should only be used if it is different to your Sender address For instance if you have a warehouse or if you are having goods collected from another company If this is the case the other company will need to have the shipping documentation sent to them and if they do not have a TNT account number they will need to conform to TNTs unknown shipper policy See our Terms and Conditions Select the Address type you require myTNT Address Book Address Type Collection v Account Number Short Name Contact Person Company Name Phone Number Country United Kingdom be E mail Address Postcode Town Province Vat 3 Vat Number clear fields cancel save Add the details for your address note that the fields marked with an are mandatory When you ar
17. yet Click here user id cse2supp4 wp com password games Save my login details M To find out about our secure environment Click here Secu rity with i n myTNT cl ick here E Forgotten your password To see a reminder Click here my TNT is a secure envorinment To find out about Disclaimer Privacy Statement Terms and conditions of carriage Contact us TNT 2003 Page ONO Quick links ul Logout ing Manager Getaquote Z Trackin mySettings ers Address Book it Create Shipment HE Collection 2 3 Documentation s s Shi Registration If you already trade with TNT then enter the details of the primary account at your location Enter your email address as the User ID You can enter something here that will help you to remember your password Please make sure that the reminder you enter is meaningful to you but Enter your preferred password It not to others must be at least 6 characters and be something you can remember easily but difficult for others to guess Don t re enter your password here Important note When you register you can id e A A a ea choose to share your Address Book and Shipping eae Aa a Siri TE z Manager with others who have registered for the jpe address gt same account and who have also chosen to share usas Per This feature makes it much easier for people who O cido at east charade gt work together and need to collaborate on their
18. ase select Microsoft Internet Explorer You have attempted to delete a shipment with printed shipping documentation Please contact your customer representative to delete this shipment Page 32 0 90 Quick links Hl Logout ing Manager Getaquote Z Trackin 5 mySettings E Address Book Create Shipment acs Collection Documentation H Shi Shipping Manager You can view and manage all of your shipments using the Shipping Manager in myTNT In the Shipping Manager you can see which shipments have had their documents printed and amend any shipments that need their details changing myTNT Shipping Manager You can amend any shipment until the Use this page to create view and amend your shipments documentation has been printed once it has been printed you can view the details J Please make sure that you print all of the documents for your shipment before we collect it Show All Shipments for past 5 4 days add new shipment o Shipping Raci Desti E Ref Consignment View A d Dat ecipient estination eference i iew Amen o 25 May 04 Millies Marvellous 600 South Sample 178437335 pP i Millinary Shore Sydney reference OS 25 May 04 Millies Marvellous 600 South Sample 178437416 p Millinary Shore Sydney reference O 25 May 04 Millies Marvellous 600 South Sample 178437420 pP i Millinary Shore Sydney reference You can get an estimated cost and transit time Print p
19. ck on anything about TNT Express please feel free to fill out the form below We are alfrays ready to listen to you Send your request to our Finance department and Alternatively you may contact us by telephoning or faxing your local TNT Express Customer Senices Centre tell US wh ich new accou nt num bers You need Telephone Number 0800 100 200 Fax Number 0800 900 200 Your Details Your Message Account Number Please Select Type of Request Title Comments Please add Account numbers ey ees Han 010009991 ho Contact Name Hami Jakobson 010008882 Important note You can only request the addition Company Hoaka Co to my exsiting myTNT account of account numbers that are registered to your Country Bouvet Island company Requests to register an account number of another company will be rejected Contact Method Please contact me by Telephone Please contact me by E Mail Telephone 0011 32165465 E Mail Address Harri Hoaka com Page 10 OND Quick links ul Logout oie mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager sit Get a quote ois Trackin Logging on Before you use my TNT you will need to log on to the secure environment Select my TNT from tnt com to get to the Welcome to my TNT screen Enter your User ID and password lf you would prefer not to have to remember your login details then you can choose to
20. ddress Book it Create Shipment HE Collection 2 3 Documentation Ht Shipping Manager HE Get a quote ois Trackin c NP E Quick links Address Book myTNT contains a handy address book to store all of your frequently used addresses If you chose to share your address book when you registered then the addresses you enter can be seen by any other registered user of your account and you can see and use theirs my TNT has four address types You can change the sort sequence by clicking on any of the column headings Sender Collection Receiver and The triangle indicates which column is the primary sort You can change the Delivery The Sender address is sequence within the column by clicking on the triangle provided for you as part of the registration If you need to add more then you need to request a new account number to be added Select the type you need to use my TNT Address Book A If you can t see the address you want use the search function EG Search for Sydney in Town Click on search lf most of the details of the address you want E o to enter are the same as one you have a Eee Mi E O eee already just select the one you want to use Short Ref Company Name Address Line 1 Town Country View Amend and click on copy C Sample Sample Jeans Co Queen Street Sydney AU z l You can import addresses from other address books or address files using the import function add copy delete import You can
21. ddress details and a complete breakdow can track your package by entering your consignment note number your of the tracking information for your account Maybe you would like to get an idea of how long it will take to ship your pa quote couldn t be simpler just enter the basic details about your shipment personalised tariff As well as these key features when you start to use myTNT you will disc packages easier to manage Getting Started Registration In order to take advantage of the features of myTNT you will need to regist email address and you can choose any appropriate password you like Re myTNT later Once your details have been validated you will receive confin they will be set up automatically for you Log in The A to Z Guide Account Your TNT account number Account Company Your account number and company name for display purposes Address myTNT uses 4 types of address See Sender address collection address receiver address or delivery address Address Book A convenient way to store your address information Airway Bill A printed numbered form produced by airlines to authorise movement of cargo Within TNT Consignment note is used as the equivalent term See Consignment Note Article The word commonly used by customs to describe the contents of a package A package can contain a number of different articles For instance nuts bolts and washers are all articles that can be contained in a single packa
22. e information or if information is in error it will prompt you Microsoft Internet Explorer my TNT will prompt you if it needs more amp Sa ra til information or if cannot validate the information you have entered Receiver Details Short Reference E ERP open address book eum please select ae Look out for these spinning symbols o they indicate where information is E missing or in error Postcode Do 0 Contact Person Po O Phone Number ed tl Page 6 ONO Quick links HE p Logout ing Manager Get a quote Trackin 5 mySettings E Address Book Create Shipment acs Collection Documentation ss Shi Registration To start enjoying the benefits of using my TNT you will first need to register for a user ID and password The registration screen can be accessed through the Welcome to my TNT screen To register for my TNT click here to take you to the registration screen welcome to myTNT A password protected secure envirgnment where as a registered customer you can easily access your own detailed and perspnalised shipping information Discover personalised shipping tracking pricing and transit times Eliminate repetitive data entry tagks by storing your most commonly used settings and addresses all designed to help make your shipping tasks easier and more efficient lf you do not wish to register feels y TNT but wish to ship your packages Click here Havent registered
23. e ready click on save If you don t want to save the address details click on cancel If at any time you want to start again simply click on clear fields When you save the address my TNT will check some of the details to see if it is a valid address Page 18 Address Book Add from Create Shipment You can save address information once you have entered it when you create a shipment If you want to save the address every time you create a shipment you can set my TNT to automatically save addresses to the address book my updating your preferences in mySettings You can use the short reference and click on find address to select an address or you can select it from the Address Book ceiver Details Short Reference E nd Ss open address book CompanyName S Country please select Address Ps Pd ESSE Postcode E Town Doo Province Essa Contact Person E Phone Number Do Emalf sd VAT Number save update address enter different delivery address You can change the address for this shipment without saving it or you can save it for use in the future lf you want to keep an address that you have entered or changed while creating a shipment just click on the save button Page 19 OND Hl Logout HE mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager sit Get a quote ois Trackin SG Sg a Ps Quick links
24. eate Shipenent Tracking Gota Quoto Shipping Manager Track your Consignment using your The fastest way to get a quote for Manage your shipping and collection TNT consignment number your TNT your shipments and find the fasts accoum number or your own delivery time for your consigrment reference document administrative Tools Dadaress Book Duse Assistance rise ls Altai vss Book Change Password Manage all your shpping addresses rusty Go Logout From the site map select Change password Use the tutonal for a step by step gude to my TNT or if you need more comprehensive vew of how to use myTNT then download the user qu de Create Shipment Shipping Manager t Tracking oe myTNT Change User Password Enter the new password in the boxes below The password must be between eight and twenty characters in length and you may enter a hint that will help you to remember E nter P asswo rd TJ Confirm Password Do Password Hint Do Quick links X Address Book Simply type in your new password and confirm it Make sure that you update the password hint so that it is still meaningful to you and not to others Privacy Statement Terms and conditions of camage Contact us Quick links 0 90 Hl Logout ing Manager Getaquote Z Trackin mySettings ois Address Book Create Shipment acs Collection Documentation Shi mySettings Page 1 of 3
25. ey reference Os 25 May 04 Millies Marvellous 600 South Sample 178437420 s Millinary Shore Sydney reference Print please select print get a quote Shipments 1 3 of 3 lt lt previous next gt gt Print All Docs plese aneti EN Note Label Commercial Invoice Mlanifest o Page 31 HE p Logout Quick links ONO mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation Ht Shipping Manager Geta uote ois Trackin Shipping Manager You can delete a shipment at any time up to the point that you print the documentation If you wish to cancel a shipment after it has been printed remember that you will need to contact our Customer Services myTNT Shipping Manager Use this page to create view and amend your shipments G Please make sure that you print all of the documents for your shipment before we collect it Show All Shipments for past 5 Y days go add new shipment o Shipping Recipient Destination Reference Consignment View Amend Date No Of 25 May 04 Millies Marvellous 600 South Sample 178437335 p l Millinary Shore Sydney reference D 25 May 04 Millies Marvellous 600 South Sample 178437416 P X i Millinary Shore Sydney reference Millies Marvellous 600 South Sample 178437420 P Millinary Shore Sydney reference get a quote Shipments 1 3 of 3 lt lt previous next gt gt print Print ple
26. ge but would need to be described separately on the commercial invoice Also referred to as piece or item ATA Admission Temporaire Carnet See Carnet Autogenerate Invoice numbers Used in gt mysettings gt invoice details When this box is ticked myTNT will generate Invoice numbers for you Bonded Area An area or accommodations that customs have authorised for the storage of uncleared shipments Bonded Cargo Goods which are imported into or moving through a country and have not been cleared by the local customs These goods Page 38 DNIT ul Ge Logout oie mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager ois set a quote oie Tracking Quick links Logout my TNT is a secure environment It is always best practise to use the logout button to leave my TNT so that my TNT can pass you back to the standard environment and handle closing down the secure channel for you myTNT will also prompt you to complete any tasks that you may have forgotten Page 39
27. have my TNT remember them for you welcome to myTNT A password protected secure environment where as a registered customer you can easily access your own detailed and person lised shipping information Discover personalised shipping tracking pricing and transit times Eliminate repetitive data entry tasks by storing your most commonly used settings and addresses all designed to help make Your shipping tasks easier and more efficient Important note If you select this option others lf you do not wish to register for my TNT but wish to ship your packages Click here will be able to access my TNT using your password Havent registered yet Click here cone peeZsuppt p com If you have forgotten your password you can coc idade EE always click on the password reminder button to To find out about our secure environment Click here refresh your memory Please make sure that the Forgotten your password To see a reminder Click here reminder you enter is meaningful to you but not to others Page 11 mySettings 5 Address Book Password You can change your password at any time Click on Quick Links and select site map Quick links ul Logout E Create Shi a Collection 5 Documentation ing Manager Geta quote ouckwas E Go it Create Shipment i37 Shipping Manager 117 Trocking Address Dook process easily using my TNT Keep your password secure by Drracking Drransie Times and Prices Cr
28. he additional copies you require Enter the times you are available for TNT to collect your shipment If there is any special information our driver may need to collect your shipment you can enter it here Printing Defaults ls Advanced Shipping Notification Defaults If you need more copiez of the documents listed below please If you regularly notify offers when you shipymith TNT you can a enter the number of ddditional copies you require do this by simply copleting their e maj ddress Click here my TNT can send emails to interested parties t i f wipe Es n a Address Label t u Simply enter their emailaddress here consignment Note 7 Copy 1 E lo Commercial Invoice Pe P Copf 2 A 0 Detailed Manifest i hog Select the page you wish to appear when you Always take Receivers E Mail address Remind me to Print Pending Shipments from Address Book enter my TNT from the drop down box Collection Defaults My Prefers isa l Please tell us when your packages can be collected ir 2 m the way myTNT appears by chapa Main Business rz E ni Opening Hours 08 00 Ea 17 00 EM My Home Page You can change myTNT to work to your Lunchtime Closure 12 00 13 00 E ae preferences by selecting different options Special Collection Ea C Always Show Shipment Confirmation Instructions Switch off Confirmation Messages E Always accept TNT s Terms and Conditions of Carriage Page 16 ONT Hl Logout oie mySettings ers A
29. k guide to the product you can use this tutorial If you want more detailed help you can get it from the User Guide If you want to know more about any term used in myTNT the A to Z guide contains a handy definition of all of the terms used in my TNT as well as a number of terms used generally in the shipping industry Quick links a FEP a p Addreji Overview wo jer Tracki 9 1 About INI About myTNT Current Release 1 0 0 Release date 02 January 2004 Release 1 0 0 of myTNT replaces the Release notes Dreatures of my TNT Overview This new service is available to Customers that have ap etcount with TNT secure password protected area in which you cap sfore and use your own as easy as possible This area of help is interfded to give you an overview to find out more at any time Features of myTNT inclyde The ability to set up and store information that you will use time and time z those details in every time you make a shipment In fact if you send the sa using the same services you could have the entire shipment set up and re A handy Shipping Manager that allows you to review all of the shipments sending a number of shipments you can print your documentation all at or documentation as you enter the details From here you can even select a collected A customised version of web tracker can be found in mytracker providing collection receiver and delivery a
30. lease select for a shipment by selecting the one you need lt lt previous next gt gt and click on get a quote Shipments 1 3 of 3 You can track shipments by selecting the ones you need and click on track lf you want to create a shipment that has similar details to one in the shipping manager just select the original and click on copy Then amend the details in create shipment Page 33 Quick links Hl Logout ing Manager Get a quote Trackin ONO 5 mySettings Address Book Create Shipment acs Collection st Documentation Shi Get a quote Tell myTNT a few details about the shipment you wish to make and you can get an indication of the cost and available services together with the time it will take to deliver door to door You can then select the service you need and use it to create a shipment Enter details of where the shipment is going from and to and few details about the packages b The services available bmit and my TNT will tell you myTNT Transit Times and Pricing Enquiry If you would like to know the est pated cost and transit time of a shipment from one place to another anywhere in the world please provide the following information The csticd cost My Details Shi pment Details Account Company SSeS iti iT shipment Contains O Documents Only ransit Tis and Prigng Enquiry Result The delivery date
31. n Shore Syinoy prence accepted by TNT These shipments can a 25 May 04 Millies Marvellous 600 South Sample 178437420 pP f h be viewed but not amended Millinary Shore Sydney reference wp Denotes that the documentation has not been printed These shipments can be RR amended until they have been printed Ipments 1 3 0 lt lt previous next gt gt Page 30 Quick links ul Logout ing Manager Get a quote mySettings 5 Address Book E Create Shipment a Collection oie Documentation ois Shi ers gt Trackin Shipping Manager If you have a number of shipments to make or if you have amendments to make to your shipment before it is collected then it might be more convenient to print all of your documentation at the same time from the Shipping Manager myTNT Shipping Manager Use this page to create view and amend your shipments G Please make sure that you print all of the documents for your shipment before we collect it You can print all of the documents for a a shipment or you if you need to reprint a v o pPing Recipient Destination Reference es View Amend specific docu ment you Can select it from the O g E May 04 Millies Marvellous 600 South ample 52 P drop down Check the box next to the Millina dne reference E f he E May Millies Marvellous 600 Te f Sample 178437416 pP shipment that you need and the click on print Millinary Shore Sydn
32. nd Coll ction You will only be able to select Receiver Pays if itis approved in your country and the receiving country and for your company If you select Receiver Pays then gt you will be prompted to accept the Terms and Conditions for i O aloj Receiver Pays Terms and conditions he receiver pays all of the costs of camage Create dShipment Service and doliection insurance if applicable customs clearance import AT and taxes and all other related changes The Address and Package Service and Collection Documentation allure of the receiver to pay shall render the sender liable to pay all charges and duties The sender Services and Options Collection Details receiver and all other parties to the contract with Select the service and any supplementary options that you The times shown below indicate when your shipment must arrive at a P ERN require for your shipment the collection depot in order to achieve the estimated delivery MI are jomni ly and severally liable for all cha ges times When arranging a collection please enter a latest collection irani rindo soe co time that allows a sufficient interval for our driver to retum to the invoiced Service please select v depot with your shipment l i The table below shows the collections arranged for the specified refuse 1 accept Service Options collection address date and time Date Time Company and Address Let Your Partners Know
33. nk you for submitting your details Your request will be processed shortly return to Homepage Disclaimer Privacy Statement Terms and conditions of camage Contact us A second screen confirms all of the details you have entered If you need to change any of the details then click on back otherwise click on register Once you have submitted your registration request TNT will validate your details and set up your account You will receive an email to the address you entered as the User ID confirming your details For security reasons it will not contain your Password so please make sure you remember it If you have forgotten it you can always click on the password reminder button on the login screen to refresh your memory so please make sure that the reminder you enter is meaningful to you but not to others Page 9 Quick links ONO ul Logout ing Manager Get a quote Trackin mySettings ers Address Book Shi E Create Shipment a Collection 5 Documentation Registration You can add any other TNT accounts you may haveto my TNT by clicking on contact us and requesting the addition of your account numbers Enter your existing my TNT account number and contact details Feedback Contact us The TNT Express website ts the place to find all the information you may need on TNT global express logistics and international mail services Ifyou have gny comments or feedba
34. nt date code is not obscured service 1 Manifest s Our driver will sign one copy of the manifest for you to keep as your receipt Please hand one copy of When YOU are happy with the shipment click the manifest to our driver finish to confirm your request accept the terms and conditions L cancel shipment finish Page 27 Create a Shipment Confirmation my TNT will automatically generate all of the documents you need to ship your package You can print them after you confirm each shipment or if you are creating several shipments you may prefer to print them later from the Shipping Manager If you want to keep copies for your records you can tell myTNT to print more copies by updating your preferences in mySettings Note that if no collection has been gt arranged the message would be A collection has been confirmed O Please ensure that you have arranged a collection Create a Shipment Documentation Confirmation If you think you may need to change some of the details of your shipment later or if you have a few shipments to organise then you can elect to print your documentation later Your collection request has been arranged for you Please ensure that all of fe from the Shipping Manager necessary documentation Is printed before our driver arrives lf you need to cancel a collection please call Customer Services O The details of your shipment will be saved when you choose ong f the print If yo
35. preferred International service or a ita them while shipping preferred Domestic service depending on your choice of address Domestic Service please select Shipment Details Please enter any information that you would like to see pre filled in when you enter your safpment detaily You will be able to overwrite them while sbu pi Shipment Documents Only Contains products Goods Shipment Conta 15 Documents Only International Service please select Terms of Payment Sender Pays Specified Oin imperial nE ripe of Package Weight 9999 999 Number of Sa E a id one more than one Invoice Details STP re Values are Specified in imperial in metric lf you would like myTNT to generate your commercial invoices Your Reference please select below PREMIA ERA Create Commercial Invoice with MyTNT Special Length Autogenerate Invoice Numbers Header Commercial Invoice Height Terms of Delivery ExWorks sid Volume 997 003 m Signatory John Smith Shipping Date 41 werking day Job Title Warehouse Manager Enter the details of any YourReference 1 Declaration package that you send Remind me to enter a Customer Reference Special Instructions Pound Sterling v Default Currency cm cm regularly depending on the option you selected Jac a Page 14 0 90 Quick links ul Logout ing Manager Getaquote Z Trackin 5
36. s soon as you enter my TNT all transactions are encrypted and protected by the industry standard Secure Sockets Layer SSL protocol You can check that you are working in a secure environment by looking for a locked padlock icon in the status bar of your browser Navigation Each page contains standard navigation along the top with the TNT logo placed at the top left corner Clicking on the TNT logo will take you back to the home page Buttons There are two types of button used on the site they are example In screen activity buttons example Screen closure buttons Page 4 Quick links ul Logout ONO oie mySettings ers Address Book 2 3 Create Shipment sit Collection 2 3 Documentation 2 3 Shipping Manager sit Get a quote ois Trackin Progress Within the Enter Shipping Details screens there are progress markers to show where you are in the process The marker highlighted identifies where you are in the process Address and Package Semice and Collection Icons There are several icons used throughout the site they are h View Tick Question Frint Printed Not printed Go up Go down sort column ascending sort column descending Input validation error C1 gt MWHSBRODBYD Page 5 Quick links HE p Logout Errors and Messages my TNT tries to make sure that all of the information you provide will ensure that your shipment arrives on time and in perfect condition If my TNT needs mor
37. this Invoice are displayed here If you need to amend on simply check the box next to the Documentation one that needs changing and click on edit Header Commercial iwoice product line or delete product line Create a Shipment Documentation Address and ANE Service and Collection Create Your Invoice Please enter the details of the articles gnd charges that you would like printed on the invoice You may also choose the Invoice Number 000001 a invoice layout number and payment t rms PO Number diii x Terms of Delivery Ex Works Add any add itional val ues here E Article Description Article Units Weight Value Tariff Code 50mm x 8mm S S E 1000 25 000 100 00 Number Of Units Fixing Bolt View Invoice gives you the chance to see the ad Invoice before my TNT prints it for you 1000 25 00 100 00 Important note In some circumstances Discount my TNT will not be able to recognise that it Sub Total F000 Commercial needs to produce a Commercial Invoice for instance when you are shipping from a Values are Specified Oa Weight kg GBP Value for Customs Country of Manufacture he j pily Articles with name add product to invoice Freight Charge 12 Insurance Charge 3 a EE ere a Bonded Warehouse You can force my TNT to ua E rene E produce a Commercial Invoice by checking the view declaration ca create Commercial Invoice box in create a
38. time Collection Details O Products Goods mm _ ER selec service rate elivery cate time E P it Total Quantity 1 O 9 00 EXPRESS DOCS 357 70 GBP 28 05 04 09 00 Country United Kingdom y Total Weight 25 0 kg 12 00 EXPRESS DOCS 332 70 GBP 28 05 04 12 00 i gr GLOBAL EXPRESS DOCS 292 70 GBP 27 05 04 18 00 Ed da AE O TIME DEFINITE DOCS No Rate Available 27 05 04 18 00 is O EXPRESS DOCUMENTS No Rate Available 28 05 04 09 00 Collection Date 24 May 2004 v Collection Time 45 00 iv For some destinations your collection time may affect the delivery date All prices for EU international amNEU domestic shipments include Value Added Tax VAT and any Customs Duties In these circumstances you may need to arrange a special collection Delivery Details back to enquiry screen ship Short Reference P A Country Australia vj Town Sydney Postcode 2000 Just select the service you need and click on ship Page 34 Quick links OND ul Logout oie mySettings ers Address Book Ht Create Shipment HE Collection 2 3 Documentation 2 3 Shipping Manager sit Get a quote ois Trackin a OG E Tracking As a registered user of my TNT you can track your shipments in three ways You an enter one or more Consignment Note numbers you can enter one or more references or you can get the tracking status of all of the shipments for your account If you are tracking b
39. to achieve the estimated delivery You can send a message to your shipping partners to tell them that a package has been erences shipped by entering their email address and checking the ASN box Services and Options Select the service and any supplementary options that you require for your shipment Terms of Payment Sender Pays e e e Senice please select lepetith your shipment myTNT will automatically display details of any Service Opt gere aore me table pared segs eo ale arranged for thf specified existing arranged collection for the add ress emce Ons collection address date and time 3 En CENAS used in this shipment or if you have a Regular Collection Let Your Partners Know You can send Advanced Shipping Notification by checking the CI ick here to VIEW details of all collections ASN box next to an email address Fes arranged for all addresses Sender 7 RC denotes that a Regular Collection is in place Receiver O E t d t il h t Copy 1 a Do you need to arrange an additional Yes n er your e al S ere O arrange a new ea collection No Copy 2 oO collection Collection Times 08 00 17 00 vi Lunchtime 12 00 13 00 Collection Instructions Page 24 Quick links Hl Logout mySettings ing Manager Get a quote sit Trackin E Address Book 5 Create Shipment ois Collection Documentation Shi Create Shipment Service a
40. u select print later you will be taken back Q options below You can amend these details from the Shipp fg Manager up to the to the Create Shipment screen If you select point when you print the documentation print now then my TNT will print your Do you want to print your documentation now documentation and take you the Shipping If not you can print it from the Shipping Manager later Manager print later Page 28 DNIT Quick links Eco Hip Logout Create a Shipment Print Before you print your documentation my TN Twill give you a preview of the documents If you need to send the documentation to another location you can simply fax them or you can print the documents to a file using the standard printer window If you need to send the documents to someone at another location you can fax them or email them using these instructions If print you send them using this method then the 1000 e vera Options recipient will need to have some basic meta sa tom TAS li Printed on Huay aa Select Pier knowledge of DOS e o ei E ao na Ma a Commoertial Select print to file if you need to send the na PU Invoice documentation to another location Z e Eo Omek When saving the file you will need to give the eme OM file a meaningful name and the correct file arg ot st ee ee mm extension If the recipient has a postscript me oo MO printer then the file extension should be PS o See EE a otherwise it sho
41. uld be PRN E n e e You can then email the file to the recipient who E e Sm can print the file using the standard DOS E tese em one command Page 29 Hl Logout ers Shipping Manager Geta quote Trackin Quick links OND mySettings ois Address Book H Create Shipment acs Collection ss Documentation Shipping Manager You can view and manage all of your shipments using the Shipping Manager in my TNT In the Shipping Manager you can see which shipments have had their documents printed and amend any shipments that need their details changing There two methods of filtering the information you can view in the Shipping Manager You can select All Shipments those shipments where the documentation has been printed or those Shipments where the documentation has not yet been printed myTNT Shipping Manager You can select the number of days of Use this page to create view and amend your shipments i l Please make sure that you psiatall of the documents for your shipment before we cuifect it h isto ry you Wou ld like to SEE Show All I Shipments for past 5 4 days go Just make your selection and click on go Consignment o x Shipping Recipient Destination Reference View Amend Date arenes D Denotes that the documentation has been o 25 May 04 Millies Marvellous 600 South Sample i Millinary Shore Sydney reference a aP gin add cr ae printed and the shipment has bee
42. y Consignment number or your own reference select the the one you will use and enter up to 50 in the box my TNT Tracking Enquiry To find out if your shipment has been delivered who signed for it and other tracking information just type in your TNT consignment number s 9 our own consignment reference s select the appropriate button and click on track When tracking by Consignment pleasg enter the 9 digit number as shown on your consignment note If the results show duplicate infprmation you can further refine your enquiry by adding the prefix and suffix eg GE999999999UAW If you want to see the status of all of the shipments for your account for a country Track By Consignment select track by account number and select the O Track By Reference Enter Consignment Number s criteria from the drop down boxes Track By Account Number Account Number please select Collection Country please select Collection Date dd mm yyyy da a If you are going to track the same shipments several times my TNT can remember them for you just check the box C Remember My Details Page 35 ONO Quick links HE p Logout ing Manager Geta quote Trackin mySettings E Address Book Ht Create Shipment HE Collection 5 Documentation E 5 Shi Tracking Continued You will get more information than on the standard tracking screen and if you wish you can email the status of
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