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ECS v3.5.2 User Guide

1. Table 6 2 External Servers Table Field Description IP Displays the IP address of external authorization servers that are connected to the ECS Port Displays the destination port used by external authorization servers for communication with the ECS Direction Available only when the ECS is enabled to initiate connections with an external server Displays the direction of the connection with the external authorization server from the point of view of the ECS Status Available only when the ECS is enabled to initiate connections with an external server Displays the status of the connection between the ECS and the external server The Connect to External Server button enables you to configure the ECS to initiate a connection to an external authorization server application Enable Server Check to enable the external server Server address Type the IP address of the external server Port Type the port number of the external server 104 Enhanced Communication Server ECS User Guide DNS ABOUT DNS AUTOMATIC E MAIL ADDRESS GENERATION DNS User Type a user name for access to the external server Password Type a password for access to the external server Upload Click to upload your changes to the ECS database The DNS Domain Name Server section of the Settings tab enables you to configure parameters to resolve e mail and URL aliases using a DNS server when the ECS cannot find a dest
2. This section describes the content and structure of the RADVISION proprietary LDAP schema User and gatekeeper information is stored in the LDAP server in various trees The Gatekeeper schema LDAP Tree consists of an H 323 zone root node with the following nodes Static Information Online Information Gatekeeper List H 323 Zone Root Static Online Gatekeeper Information Information List Se eile a gk1 gk2 Cier ont oes Goon Gone Figure 18 1 LDAP Tree Configuring the LDAP Server 267 Inside the Gatekeeper Schema STATIC INFORMATION TREE ONLINE INFORMATION TREE GATEKEEPER LIST TREE The Static Information Tree stores static information for each endpoint such as user aliases IP addresses user logins and passwords and a list of gatekeepers each endpoint has permission to access An administrator or application configures and maintains this information The ECS LDAP module performs search add delete and modify operations The Online Information Tree stores online information and consists of sub trees for each gatekeeper in the system The tree stores the list of its online endpoints under each gatekeeper sub tree when you check the Update LDAP server with online information option in the LDAP section of the Settings tab see LDAP on page 93 The ECS LDAP module maintains this tree and synchronizes the registr
3. Permissions IV Allow making calls IV Allow receiving calls J7 Add members according to LDAP information Services Permissions Prefix Description Allowed Allow Decline Bandwidth Kbps C Unlimited Allowed bandwidth per endpoint 10000 Upload Cancel Help Figure 8 9 Add Group Dialog Box The following options are available in the Add Group and Edit Group dialog box Remember When you work with groups configured settings override predefined endpoint settings GENERAL Name Type the name of the group in free text 160 Enhanced Communication Server ECS User Guide About Groups Description Type a description of the group in free text Endpoints Available only for existing groups Click to display the Group Endpoints dialog box For more information see Viewing Properties of Endpoints Belonging to a Group on page 163 GROUP MEMBER RULES Type Displays the property associated with the specified rule as configured in the Add Group Rule dialog box For more information see Adding or Modifying a Group Rule on page 165 Rule Displays the rule configured in the Add Group Rule dialog box For more information see Adding or Modifying a Group Rule on page 165 Add Click to display the Add Group Rule dialog box Select from the drop down list the property associated with the specified rule and type the requested information in the fields below the drop down list For more info
4. IP address Type the IP address of the ECS Subnet Mask Type the TCP IP mask that defines the portion of the TCP IP address used for sub network definition More Click to open the Advanced dialog box for adding additional IP address and subnet mask values 54 Enhanced Communication Server ECS User Guide ADDING ADDITIONAL IP ADDRESS AND SUBNET MASK VALUES Board Configuration Tabs RADVISION Server version only Router IP Type the IP address of the default router for the network segment to which the ECS is connected MAC address Displays the Media Access Control address of the RADVISION server Click the More button to open the Advanced dialog box for adding additional IP address and subnet mask values to the ECS The following information is displayed in the Advanced dialog box Table 4 2 Aavanced Dialog Box Information Field Description IP Address Displays the IP addresses of the ECS Subnet Mask Displays the TCP IP mask that defines the portion of the TCP IP address used for sub network definition The following options are available in the Advanced dialog box Add Click to display the IP Address dialog box for adding new IP address and subnet mask values to the ECS Edit Double click the required entry in the Advanced dialog box or select the required entry and click Edit to open the IP Address dialog box for modifying specified IP address and subnet mask values Delete Select an ent
5. 50 Enhanced Communication Server ECS User Guide TOOLBAR GATEKEEPER IDENTIFIER INDICATION Configuration Interface The ECS Administrator toolbar consists of the following buttons displayed according to the version of the ECS and the element you select Board Global or ECS Table 4 1 Board Global and ECS Toolbar Commands Button Description Board Global ECS Upload Sends the defined configuration parameters e J o from the ECS Administrator interface to the ECS The Upload button is enabled only after you configure any of the fields in the tab currently displayed Reset Resets the RADVISION server Displays a o Shutdown dialog box that allows you to choose to Shutdown without rebooting or to Restart the RADVISION server Import Loads a saved ECS configuration file from a e directory on your PC or from the IP network to the ECS Administrator interface Click Upload to apply the settings to the ECS Export Saves the ECS configuration information to a E o file on the computer You set the file name during the save process Refresh Retrieves current configuration parameters e o from the ECS and displays them in the ECS Administrator interface A Gatekeeper identifier indication appears on the right side of the toolbar The Gatekeeper identifier is the same as the name that you enter in the Gatekeeper ID field in the Basics section of the Settings tab The Gatekeeper identifier used
6. Conference ID pasm Call ID 802 Call model Diet o Total bandwidth pao ti SCS Date Time 0506 001035 C Source Information Call Signaling address filort2i21000 Alias Transport address feses77es1000 8 Requested bandwidth i2s000 Approved bandwidth p Endpoint tpe remind Destination Information Call Signaling address 20 40 50 601000 Alias Phone number fuze Additional alias Phone number pzss Remote alias Phone number 1234567789012333 Requested bandwidth i2s000 Approved bandwidth p Endpoint type Temin Close Help Figure 11 2 Call Details Dialog Box Click the call for which you want to view the call details in the Call Control tab and then click the Details button to open the Call Details dialog box The following information is displayed CALL GENERAL INFORMATION Conference ID Displays the unique ID that identifies the call 210 Enhanced Communication Server ECS User Guide About the Call Control Tab Call ID Displays the unique value created by the calling endpoint and passed in various H 225 0 messages The Call ID associates RAS messages with Q 931 messages in the same call Call model Indicates whether the call is Routed or Direct A call in Routed Mode routes the Call Setup channel Q 931 and sometimes the Control channel H 245 via the ECS A call in Direct Mode routes the Call Setup Q 931 and Control H 245 channels to form a direct connection between
7. Displays Local Gatekeeper Read only To Gatekeeper s Select the required destination gatekeepers from the list displayed Add Gatekeeper Click to add additional gatekeepers For more information see Adding a Gatekeeper on page 204 BANDWIDTH KBPS Dedicated When checked the call is not included in the used bandwidth calculation Allowed bandwidth Type the bandwidth in Kbps allowed by the specified inter zone rule Reserved bandwidth for outgoing calls Type the bandwidth in Kbps that you wish you to reserve for outgoing calls only Reserved bandwidth is deducted from the total allowed bandwidth Used bandwidth Displays the bandwidth in Kbps currently used by calls governed by the specified inter zone rule Bandwidth Policy Tab 203 Configuring Bandwidth Policy Available bandwidth Displays the free bandwidth in Kbps currently available to calls governed by the specified inter subzone rule ADDING A Click Add Gatekeeper to display the Add Gatekeeper dialog box for adding GATEKEEPER additional gatekeepers to the displayed list Type the IP address of the gatekeeper you wish to add VIEWING OR The default inter zone rule applies to any inter zone call that does not match any MODIFYING THE of the configured inter zone bandwidth rules DEFAULT Double click the ECS Default inter zone rule or select the ECS Default INTER ZONE RULE inter zone rule and click Edit The Inter zone Bandwidth Rules dialog bo
8. ME RADVISION This document is not part of a contract of license as may be expressly agreed RADVISION is registered trademarks of RADVISION Ltd All trademarks recognized All rights reserved 2009 RADVISION Ltd Delivering the Visual Experience
9. Tota j6 BE E Help Figure 9 3 Services Tab Services 180 Enhanced Communication Server ECS User Guide GLOBAL SERVICES ABOUT GLOBAL SERVICES Global Services The Global Services section of the Services tab enables you to view add and update service information on global services common to all gatekeepers on the network A global service is a service that is available to everyone using the network It is identified by a universal prefix For example a gateway service for dialing out to the PSTN may be global with a universal prefix such as 9 All entities in the network recognize that the prefix 9 indicates that the call should be routed to the PSTN via a gateway In this case the dial string would be Global Service Prefix Zone Prefix endpoint number such as 9 1201 5294300 or 9 5294300 Note When the Use Central Database option is checked in the Central Database section of the Settings tab and Version 2 is selected in the Dial Plan version field in the Basics section of the Settings tab the information displayed in the Global Services section is read only For more information about the Central Database see the Settings chapter Services Services Prefix Description Central Database 1 yes 32 yes 133 yes Tota 3 dd dit Delete Help Figure 9 4 Services Tab Global Services Services Tab 181 Global Services
10. WHAT YOU SEE WHaT You CAN CONFIGURE The following information is displayed in the Global Services section Table 9 2 Global Services Configuration Field Description Prefix The prefix that identifies the global service Description The description of the global service Central Database Indicates whether or not the global service has been retrieved from the Central Database Total Indicates the total number of global services currently listed in the ECS database The following options are available for configuring global services Add Click to add a global service For more information see Adding or Modifying Global Services on page 183 Edit Double click a global service in the list or select a global service and click Edit to modify the selected global service For more information see Adding or Modifying Global Services on page 183 Delete Select a service and click the Delete button to remove the selected global service Note The Add Edit and Delete options are disabled when you check the Use Central Database option in the Central Database section of the Settings tab 182 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING GLOBAL SERVICES Global Services To add a global service click Add to display the Add Global Service dialog box To modify an existing global service double click the required service or select the required service and click Edit to display the E
11. 8 Generation Time 17 The time at which the CDR was generated GMT Format dd mm yyyy hh mm ss 9 Source Call Identifier 32 The call identifier of the incoming call in hexadecimal converted to text 10 Dest Call Identifier 32 The call identifier of the outgoing call in hexadecimal converted to text 302 Enhanced Communication Server ECS User Guide Field Tags and Default Attributes Tag Identifying String Default Description Length chars 11 Conference Id 32 The identifier of the conference to which this call belongs in hexadecimal converted to text 12 Call Model 1 Indicates whether a call is direct routed or H 245 routed The options for this field are numeric and appear in Table B 4 13 Dest Zone 1 Indicates whether or not the destination of the call is in this gatekeeper zone The options for this field are numeric and appear in Table B 6 14 Source Endpoint Type 1 The source endpoint type The options for this field are numeric and appear in Table B 5 15 Source Call Signal Ip 15 The Call Signaling IP of the source endpoint Format XXX XXX XXX XXX 16 Source Call Signal Port 5 The Call Signaling port of the source endpoint 17 Dest Endpoint Type 1 The destination endpoint type The options for this field are numeric and appear in Table B 5 18 Dest Call Signal Ip 15 The Call Signaling IP of the destination endpoint Format XXX XXX XXX XXX 19 Dest Call Sig
12. Alternate Gatekeeper X Figure 6 22 Settings Tab Alternate Gatekeeper The following options are available for configuring the Alternate Gatekeeper settings Use Alternate Gatekeeper Check in both the Primary ECS and the Secondary ECS to enable the two ECSs to work in an Alternate Gatekeeper environment Alternate Gatekeeper Native IP In the Primary ECS enter the Native IP address of the Secondary ECS In the Secondary ECS enter the Native IP address of the Primary ECS Public Gatekeeper IP Enter the Public Gatekeeper IP address You must configure the Primary ECS and the Secondary ECS with the same Public Gatekeeper IP address Settings Tab 123 Alternate Gatekeeper To enable the Alternate Gatekeeper feature all endpoints must register to the Public Gatekeeper IP address This IP address should also be known to all Parent Neighbor and Child Gatekeepers Probe IP Enter the Probe IP address This is the IP address which the ECS pings to check that it is properly connected to the network Ping interval seconds Enter the time interval in seconds at which the slave ECS checks the status of its connection to the master ECS Inter gatekeeper communication port Enter the number of the port through which the Primary ECS and the Secondary ECS communicate with each other The default port number is 12378 Go to Alternate Gatekeeper Click the Go to Alternate Gatekeeper button to open the ECS Administrator Login scre
13. Delete Deletes the specified user entry Select a user from the Users tab and click the Add button to open the Add User dialog box for adding new users to the ECS database or click the Change password button to open the Change Password dialog box for changing the password of the specified user The following options are available in the Add User and Change Password dialog boxes User name Enables you to type the name of the user or displays the name of the user Access Level Enables you to select the access level for the user or displays the access level The access level defines the specific rights granted to the user Password Type a password for the user The password is case sensitive Confirm password Re enter the password for the user Upload Click the Upload button to add the user information to the ECS database 60 Enhanced Communication Server ECS User Guide APPLICATIONS TAB WHAT You CAN SEE WHAT You CAN CONFIGURE Global Configuration Tabs standalone software version only The Global Applications tab displays a list of the RADVISION server applications running on the ECS host computer You can start or stop a selected application Applications Name Version License Expiration Date Status ECS 41504 500 calls 3000 registrations None Stopped Ez Help Figure 4 10 Global Applications Tab The following information is disp
14. Filter Type or modify the prefix that identifies the filter OK Click to upload the new parent filter information to the ECS database The Neighbors section of the Hierarchy tab enables you to view configure and modify Neighbor Gatekeepers of the ECS For more information about Neighbor Gatekeepers see the Neighbors Tab chapter Note When the Connect to LDAP server option is checked in the LDAP section of the Settings tab the information displayed in the Neighbors section is read only For more information about LDAP see LDAP on page 93 Hierarchy Parent Gatekeeper id ie Nra NN E ARE gated Neighbors Prefix Description IP Address Port Use Proxy LDAP Central Database 111 1 es yes es Children wonna wN tb tt te tt tt te te tt te Total 9 Goto Add Edit Delete Help Figure 14 2 Hierarchy Tab Neighbors Hierarchy Tab 245 Neighbors WHAT You SEE The following information is displayed in the Neighbors section Use the following Neighbor Gatekeepers to resolve aliases Check to instruct the ECS to resolve aliases by sending a Location Request message LRQ to the Neighbor Gatekeepers currently listed in the ECS database For more information about the LRQ policy of the ECS see Resolution of Aliases on page 12 Note This option is always checked when Version 2 is selected in the Dial Plan version field in the Basics section of the Settings t
15. Note The Event Log tab displays a list of the last 50 reported alarm events The Event Log tab uses a cyclical mechanism that automatically refreshes the list every 10 seconds to show the previous 50 reported alarm events 256 Enhanced Communication Server ECS User Guide 1 SECURITY PASSWORDS TAB ABOUT THE The Security Passwords tab contains the user names and passwords for SECURITY endpoints that are registered with the ECS The ECS uses this information to PASSWORDS TAB encrypt all messages including Gatekeeper Request messages GRQ and Registration Request messages RRQ You can use this tab to view add to or modify endpoint details in the ECS database Note The Security Passwords tab appears in the ECS Administrator configuration interface only when you enable H 235 security in the Security section of the Settings tab Security Passwords Tab 257 About the Security Passwords Tab WHAT YOU SEE WHAT You CAN CONFIGURE Security Passwords User Name Totat 3 Add _Edit Delete Help Figure 16 1 Security Passwords Tab The following information is displayed in the Security Passwords tab User Name The H 235 user name of the endpoint that is registered with the ECS Total Indicates the total number of users currently registered with the ECS Add Click to add new user details to the ECS database Edit Double click the relevant entry in the list or select t
16. Both Schemas LDAP SCHEMA AND RELEVANT FOLDERS EXIST ON THE SERVER 3 Type the LDAP server password defined during LDAP installation in the Password field 4 Click OK to connect to the LDAP server The LDAP Configuration Tool dialog box displays 5 Type the root node of the required LDAP Tree in the Base DN field The default root node is tlv radvision com Note m When working with the Gatekeeper schema the LDAP Configuration Tool automatically adds the prefix o to the Base DN field m When working with the H 350 schema you must add a prefix to the root node specified in the Base DN field For example o If you use the default root node o t lv radvision com with the Gatekeeper schema type only tlv radvision com o If you use the default root node with the H 350 schema type o tlv radvision com where o is the prefix 6 Select the required schema from the drop down list in the Type field Then click Check Create The LDAP Configuration Tool checks whether or not the LDAP schema and the relevant folders exist on the LDAP server This section is a continuation of the Automatic Configuration for Sun Java System NDS or iPlanet Directory Server Both Schemas section This section describes how you proceed when the LDAP schema and the relevant folders exist on the LDAP server To configure the LDAP Configuration Tool for Sun Java System Directory Server 5 2 Netscape Directory Server and iPlanet Directory Serv
17. If you are installing the ECS on a computer the default installation drive is C If you are installing the ECS on a RADVISION server the default installation drive is D Click Next to continue The Select Features dialog box displays Ensure that the RADVISION Enhanced Communication Server option is checked This is the core ECS component and this option is enabled by default Check the LDAP Configuration Utility option to install the LDAP Configuration Utility on your machine The LDAP Configuration Utility enables you to build the LDAP Tree structure on a remote LDAP server Click Next The License Key dialog box displays 36 Enhanced Communication Server ECS User Guide CONFIGURING A READ WRITE COMMUNITY 10 11 Customized Installation Perform Step 5 on page 34 then click Next If you have not already configured an SNMP community with READ CREATE rights the Create SNMP Community dialog box displays see Configuring a Read Write Community on page 37 If you have installed the Microsoft IIS web server on port 80 the Web Server Port Conflict dialog box displays see Resolving a Web Server Port Conflict on page 38 If you have installed the Microsoft IIS FTP server the FTP Virtual Directories dialog box displays see Configuring FTP Virtual Directories on page 38 If the Microsoft Windows Firewall is enabled on your computer the Internet Connection Firewall dialog box displays see Working with Microsoft W
18. Note If you try to log in as an Administrator in the Login screen and another Administrator is currently logged in the ECS logs you in as a Read only user and the words Read Only appear above the toolbar Read only users cannot modify any of the ECS settings CONFIGURATION The ECS Administrator configuration interface consists of a sidebar a horizontal INTERFACE toolbar and configuration tabs in the main frame of the screen Note The RADVISION server version of the ECS contains a Board button in the sidebar The standalone software version of the ECS contains a Global button in the sidebar Figure 4 3 shows the RADVISION server version Figure 4 4 shows the standalone software version 48 Enhanced Communication Server ECS User Guide Configuration Interface Administrator E RADVISION 2 O e Upload Imgecet Expert Rehesh RVK Statue Settings Reg Restrictions Endpoints Serviens Bwv Policy Cal Cortret Forward amp Fatback Nnyttors Evert Log Varsien Riegatered endpoints 3 a Hep Figure 4 3 ECS Administrator Configuration Interface for RADVISION Server Administrator IE RADVISION 2 O e Upload Impatt Epot Rohosh AVG Statue Settings Rey Restrictions Endpoints Services BMV olicy Cal Cortret Forward amp Fatback Mayttors Evert Log Version Riegatered endpoints 3 o Hep Figure 4 4 ECS Administrator Configuration Interface for S
19. The length of time that the ECS waits for a TTL before unregistering an endpoint is determined as follows value entered in Multiply TTL by n option endpoint TTL 20 seconds Settings Tab 127 Advanced This option is enabled only when you check the Enable TTL field When enabled you must enter a value for this option Note If you modify either the Enable TTL setting or the Multiply TTL by n value after an endpoint has registered to the ECS the ECS implements the new values only after the endpoint re registers Enable using a fixed Calling Party Number Check to enable the Fixed Calling Party Number feature Note The Fixed Calling Party Number feature is enabled only when either the Call Setup Q 931 option or the Call Setup Q 931 and Call Control H 245 option is selected in the Routing mode field in the Calls section of the Settings tab For more information about routing modes see Routing mode on page 73 For more information about the Fixed Calling Party Number feature see Fixed Calling Party Number on page 15 Configuring a Fixed Calling Party Number Alias on page 75 and Adding or Modifying a Predefined Endpoint on page 146 Note When the Enable using a fixed Calling Party Number field is checked the Use as Calling Party Number indicator appears in the Aliases list in the Predefined Endpoint Properties dialog box in the Endpoints section of the Endpoints tab and the Always use as Calling Party Number
20. Verify that the Gatekeeper IP address and RAS port are configured correctly in the endpoint The endpoint E 164 alias or IP address are configured incorrectly Verify that the endpoint is assigned a m Unique E 164 alias m Unique IP address Verify that the endpoint is online The Who can register field at ECS gt Settings gt Basics is set to No endpoints Change the Who can register field to either Everyone or Only predefined endpoints The Who can register field in ECS gt Settings gt Basics is set to Only predefined endpoints Verify that the endpoint is predefined in the ECS The Authenticate registrations with LDAP server option is checked at ECS gt Settings gt LDAP Add endpoint aliases to the LDAP Static Information Schema The endpoint tries to register to the ECS using the wrong Gatekeeper identifier Verify that the Gatekeeper ID in the endpoint is correct for the ECS 336 Enhanced Communication Server ECS User Guide RESOLVING ENDPOINT UNREGISTRATION REREGISTRATION RESOLVING H 323 ENTITY REGISTRATION FAILURE Resolving Endpoint Unregistration Reregistration This section describes what to do if endpoints spontaneously unregister from or reregister to the ECS Possible Causes Verification Steps Duplicate IP address or E 164 alias Verify that the IP address and E 164 alias are unique TTL expires network latency Increase the value in the Multiply TTL
21. and LDAP aliases settings in the Register endpoints with field in the LDAP section of the ECS Settings tab see LDAP on page 93 define the endpoint aliases in the following fields o h323Identityh323 ID For name aliases h323IdentitydialedDigits For E 164 aliases h323Identityemail D For e mail aliases h323Identity URL ID For URL aliases h323IdentitytransportID For transport address aliases OoOaq60o 8 O h323IdentitypartyNumber For party number aliases 284 Enhanced Communication Server ECS User Guide Manually Configuring the OpenLDAP Server H 350 Schema 9 Optionally you can type the endpoint type in the h323IdentityEndpointType field and the gatekeeper domain in the h323IdentityGkDomain field The ECS does not use these fields 10 Click Apply to complete adding the entry Note After modifying the database you can save the new database to a different ldif file by using the Export option from the LDIF menu To add an attribute to an entry in the LDAP Tree 1 Select the required entry and then select Edit Entry from the Edit menu The Edit dialog box displays 2 From the Edit menu select Add Attribute The Add attribute dialog box displays 3 Type the required attribute name and click OK to return to the Edit dialog box 4 Click Apply MODIFYING ENTRIES The procedure for modifying entries in the LDAP Tree using the LDAP IN THE LDAP TREE Browser Editor is described at Modifying Entries in
22. checked in the Groups section of the Endpoints tab Allow receiving calls read only Displays whether or not the endpoint can receive calls If the endpoint is not part of any group the default value checked displays Available only when the Enable groups option is checked in the Groups section of the Endpoints tab Subzone Displays the subzone to which the endpoint belongs as defined in the Subzones section of the Bandwidth Policy tab Endpoints Tab 155 Endpoints Table 8 2 Online Endpoint Properties continued Field Description Status When enabled displays status information for Sony PCS 1600 PCS 6000 and PCS 1 endpoints only When these endpoints register with the ECS the ECS communicates with them using Telnet The ECS sets a time value and gets the endpoint status This field displays the status and time value information that the endpoint returns For information about enabling this feature see Displaying Sony Endpoint Information on page 157 Services Click the Services button to display the following information Supported Services The services that the endpoint provides as specified in the Services tab Allowed Services The services that the endpoint is allowed to use as specified in the Services tab Depending on whether or not the online endpoint is predefined one of the Make Predefined or Edit Predefined Data options will be available for configuring online endpoints Grou
23. click Browse to select an alias type Browse Click Browse to open the Select Endpoint dialog box for selecting an alias and alias type for the source endpoint of a third party controlled call For more information see Specifying Third Party Control Call Aliases on page 216 ENDPOINT 2 Alias Type the alias of the destination endpoint of the call or click Browse to select an alias Type Select the alias type of the destination endpoint of the call from the drop down list or click Browse to select an alias type Browse Click Browse to open the Select Endpoint dialog box for selecting an alias and alias type for the destination endpoint of a third party controlled call For more information see Specifying Third Party Control Call Aliases on page 216 BANDWIDTH Max bandwidth Select the maximum bandwidth from the drop down list for the third party controlled call SOURCE Display number Displays the Calling Party Number that the ECS sends to endpoints participating in the call 214 Enhanced Communication Server ECS User Guide About the Call Control Tab Make Call Click to initiate a third party controlled call between the endpoints specified in the Make Call dialog box For more information see Viewing Third Party Call Control Details on page 220 Note Successfully established calls appear in the Call Control tab table Close Click to close the Make Call dialog box and to return to the Call Control ta
24. dialog box Prefix Type or modify the Neighbor Gatekeeper zone prefix For information on zone prefixes see Zone Prefix 1 and 2 Service on page 173 Description Type or modify the description of the Neighbor Gatekeeper IP Address Type or modify the IP address of the Neighbor Gatekeeper Port Type or modify the port number of the Neighbor Gatekeeper 248 Enhanced Communication Server ECS User Guide CHILDREN Children Use Cisco proxy Check to instruct the ECS to route all calls from this zone to the Neighbor Gatekeeper through the Cisco Proxy For more information about the Cisco Proxy see Cisco Proxy Support on page 9 Retrieved from LDAP server read only Indicates whether or not the Neighbor Gatekeeper was retrieved from the LDAP server The configuration of Neighbor Gatekeepers retrieved from the LDAP server should be done through configuration of the information stored in the LDAP server and not through information stored in the ECS For more information on the LDAP server see LDAP on page 93 and the Configuring the LDAP Server appendix Retrieved from Central Database read only Indicates whether or not the Neighbor Gatekeeper was retrieved from the Central Database When unchecked indicates that the details of the Neighbor Gatekeeper were manually configured Upload Click to add new Neighbor Gatekeeper information to the ECS database The Children section of the Hierarchy tab enables you to view
25. the network scales m If your network is small and you don t anticipate much growth use a Neighbor Gatekeeper and not a hierarchical topology m In a hierarchical topology if endpoints in one zone dial frequently to endpoints in another zone define their gatekeepers as Neighbor Gatekeepers The next step in designing your dial plan is to decide on the type of numbering system you wish to apply Some networks require dialing by means of aliases and others need to support PSTN numbering When allocating numbers another factor to consider is the length or number of digits in the endpoint extension number You allocate endpoint numbers in the ECS by assigning aliases An alias can be a phone number URL address transport address IP address port name e mail address or party number Note For more information about assigning numbers to endpoints see the Endpoints Tab chapter ECS Dial Plan version2 325 Prefixes PSTN LIKE NUMBERING ALIASES THAT ARE NOT NUMBERS NUMBER OF DIGITS PREFIXES The ECS Dial Plan has been designed so that users can dial PSTN E 164 numbers This means that when a user dials a number to request a service and or to call another phone or terminal the user does not need to be aware of the location of the dialed number It is irrelevant whether the destination number is in an IP or PSTN network The advantages of endpoints registering with an ECS with a full PSTN like number are Endpoi
26. 1 to 6 represent rules For more information see Subzone Rules on page 192 Figure 10 5 Sample Subzone Topology Bandwidth Policy Tab 191 Bandwidth Policy SUBZONE RULES SAMPLE RULES This section describes the rules shown in Sample Subzone Topology on page 191 Table 10 2 shows the available bandwidth according to the rules configured for an ECS in Zone A of the sample topology in Figure 10 5 Table 10 2 Bandwidth Per Rule Rule number For calls and between Available between bandwidth Mbps 1 Subzone Aa Subzone Ab 5 2 Subzone Aa Anywhere 10 3 Zone A Zone B 20 4 Zone A Zones C and D 20 dedicated see Dedicated Rules on page 194 5 Zone A Anywhere 25 default see Default Rules on page 196 6 Any subzone Anywhere 1 default see Default Rules on page 196 Note Rule 6 is used for calls between endpoints in different subzones which are not governed by any other defined rule For example calls between endpoints A1 and Aal in Figure 10 5 192 Enhanced Communication Server ECS User Guide APPLYING RULES Bandwidth Policy Table 10 3 shows which rules are activated by differing call scenarios Table 10 3 Rules Used in Sample Call Scenarios Source endpoint Destination endpoint Rules used Aal Abl Rules 1 and 2 Aal Al Rule 2 Aal B1 Rules 2 and 3 Aal Cl Rules 2 4 and 5 Aal D1 Rules 2 4 and 5 Aal X Rules 2 and 5
27. 172 20 77 10 Alternate Gatekeeper Alternate Gatekeeper nen 4 Native IP Native IP aati a 172 20 77 10 172 20 77 14 Inter gatekeeper communication port12378 Figure 6 21 Sample Alternate Gatekeeper Configuration 120 Enhanced Communication Server ECS User Guide Alternate Gatekeeper ALTERNATE This section describes how the Secondary ECS replaces the Primary ECS when GATEKEEPER the Primary ECS goes offline when in the master ECS role PROCEDURE The Primary ECS goes offline 1 The Secondary ECS checks its connection to the Primary ECS but does not receive a response 2 The Secondary ECS checks its connection to the network at the Probe IP address 172 20 77 254 and does receive a response 3 The Secondary ECS services the network by assuming the master ECS role and by adding the Public Gatekeeper IP address 172 20 77 100 to its list of given IP addresses The Secondary ECS now has two live system level IP addresses Native and Public Endpoints are registered to the Public Gatekeeper IP address The Primary ECS comes back online 1 The Primary ECS re establishes a TCP IP connection with the Secondary ECS The Primary ECS queries its status with the Secondary ECS The Secondary ECS notifies the Primary ECS that the Secondary ECS is the master The Primary ECS assumes the slave role The Secondary ECS transfers all current registrations to the Primary ECS The Primary ECS remains in the slave role until the Secon
28. 229 233 forwarding a 1B call to another terminal via a gateway 173 forwarding all calls to another IP terminal 173 LRQ forwarding 20 non H 450 3 forwarding 147 Unconditional Forward H 450 3 82 223 228 G Gatekeeper identifier 244 configuring 69 Gatekeeper identifier indication 51 Gateways forwarding a 1B call to another terminal via a gateway 173 forwarding extension 228 233 remote alias 212 stripping prefixes 80 Global service prefixes 179 181 183 327 Group Hunting 9 319 320 Groups 157 169 H H 235 Security 115 H 235 security 13 enabling 116 Index 353 H 245 H 245 address in Setup message 73 routing H 245 Control channels 29 tunneling 16 H 245 Proxy 72 logging 85 86 H 255 routing H 225 0 Call Signaling channels 26 H 323 Gatekeeper procedures 24 Admission Request ARQ 26 Disengage Request DRQ 29 Gatekeeper Discovery 25 Gatekeeper Registration 25 Location Request LRQ 26 Unregistration Request URQ 29 H 323 Gatekeepers 24 destination zone 309 unregistration 29 H 323 Recommendation 23 H 341 MIB support 7 H 350 Internet2 LDAP schema 17 101 H 450 2 Transfer 81 H 450 3 Forward On Busy 82 223 228 Forward On No Answer 82 223 228 non H 450 3 forwarding 147 Unconditional Forward 82 223 228 H 450 3 Call Forwarding rules 227 Hierarchical gatekeeper structure 241 Hierarchy adding a Child Gatekeeper 251 adding a child prefix 253 adding a gatekeeper IP address 251 adding a Neighbor Gatekeep
29. 247 Adding or Modifying a Neighbor Gatekeeper 248 Children 249 What You Can Configure 250 Adding or Modifying a Child Gatekeeper 251 Adding or Modifying a Child Prefix 253 15 Event Log Tab About the Event Log Tab 255 x Enhanced Communication Server ECS User Guide 16 Security Passwords Tab About the Security Passwords Tab 257 What You Can Configure 258 Adding or Modifying User Details 259 17 Version Tab About the Version Tab 261 Viewing License Details 262 CONFIGURING THE LDAP SERVER 18 Configuring the LDAP Server What s in this Chapter 265 LDAP Basics 266 Supported LDAP Servers 266 Supported LDAP Schemas 266 Gatekeeper Schema 266 H 350 Schema 267 Inside the Gatekeeper Schema 267 LDAP Tree 267 Configuration Options for Supported LDAP Servers 269 Automatic Configuration 269 Manual Configuration 269 LDAP Configuration Tool 269 Accessing the LDAP Configuration Tool 270 Automatic Configuration for Sun Java System NDS or iPlanet Directory Server Both Schemas 271 LDAP Schema and Relevant Folders Exist on the Server 272 LDAP Schema and Relevant Folders Do Not Exist on the Server 273 Automatic Configuration for Microsoft ADS Both Schemas 274 Contents xi Working with the Gatekeeper Schema 275 Accessing the LDAP Tree 275 Modifying the LDAP Tree 276 Manually Configuring the OpenLDAP Server Gatekeeper Schema 279 Adding Entries to the LDAP Tree 279 Modifying Entries in the LDAP Tree 281 Deleting Entries from t
30. 249 Index 355 unknown zones 126 H 245 Proxy 72 logging 85 86 Public Gatekeeper IP 123 R RADIUS server 17 111 RAI RAC 9 RAS capabilities 30 Registration maximum number 77 policy 70 restrictions 17 133 alias format 134 136 IP range 137 138 Registration Restrictions tab 133 Resolution of aliases 12 LDAP 100 multicast 71 Neighbor Gatekeepers 237 246 simultaneous 127 Routing Direct Mode 26 routing H 245 Control channels 29 routing H 255 0 26 Routing Mode 26 73 122 call model 211 Force Direct Mode 129 Force Routed Mode 100 S Security 13 115 adding or modifying user details 259 enabling H 325 security 116 Security Passwords tab 257 Services 171 180 327 allowed 156 built in 172 enhanced 5 global services 179 183 prefixes 178 supported 156 356 Enhanced Communication Server ECS User Guide user defined 172 178 Services tab 175 in Dial Plan version 2 180 Settings tab 67 Sidebar 50 SNMP installing on Windows 2000 290 traps 89 SQL server 110 Status tab 65 Stripping 80 328 Subzones 186 190 Supplementary Services 7 81 Forward On Busy H 450 3 82 223 228 Forward On No Answer H 450 3 82 223 228 non H 450 3 forwarding 147 Transfer H 450 2 81 Unconditional Forward H 450 3 82 223 228 T Third Party Call Control 16 209 213 215 216 status of calls 215 via external server 17 103 viewing calls in progress 210 220 Time To Live TTL 127 TTL Resilienc
31. 5645 Note For more information about local services see the Services Tab chapter ECS Dial Plan version 2 327 Stripping ZONE PREFIXES Exit ZONE PREFIXES STRIPPING Endpoints that register to a gatekeeper are in a zone of that gatekeeper You can define one or two zone prefixes for each RADVISION ECS Gatekeepers identify their neighbors by their zone prefixes A RADVISION ECS that has been configured with Neighbor Gatekeepers maintains lists of the zone prefixes of all Neighbor Gatekeepers The zone prefix can be used in the same way as an area code in regular telephony This means that you can configure the ECS Dial Plan so that an endpoint dialing to another endpoint in the same zone needs only to dial the endpoint extension number without dialing the zone prefix However you can also configure the ECS Dial Plan so that even in the same zone endpoints should dial the entire number Note For more information about zone prefixes see the Services Tab chapter Exit zone prefixes allow you to dial out of a zone When a gatekeeper receives a dial string with an exit zone prefix the gatekeeper handles the call as follows m Ifthe ECS has no exit zone prefix it attempts to locate numbers within its zone m Ifthe ECS has been configured with an exit zone prefix then when the ECS recognizes an exit zone prefix in the dialed string the ECS routes the call out of the zone to a Neighbor Gatekeeper parent or a child
32. A terminal does not have a constant IP in a DHCP environment DHCP operation mode supports user mobility between workstations In a non DHCP environment the management key is the IP address The main keys for registering an endpoint are the registration IP terminal alias and endpoint type You can configure the ECS to complete partial information When an endpoint registers with the ECS using partial information such as the registration IP address and terminal alias without a phone number the ECS supplies the missing information to the endpoint Who can register Available only if the ECS is licensed to receive registrations Select the ECS registration policy from the following options in the drop down list m Everyone sets an open zone policy that allows the ECS to accept any legal registrations from any endpoint This is useful for enabling the ECS to operate in a plug and play mode m Only predefined endpoints sets a strict zone policy where the ECS only accepts registration from predefined endpoints This provides tighter control over the usage of network resources and services No endpoints sets a closed zone policy that prevents the ECS from accepting any registration This is useful for the orderly shutdown of the ECS Note You can also configure endpoints and carry out the authentication process in the LDAP server For more information see the Configuring the LDAP Server chapter 70 Enhanced Communication S
33. Activation The call is activated 2 Deactivation The call is deactivated 3 Check Restriction The call is check restricted If a fixed length field is unavailable such as the connection time in a direct call zero is inserted as the value of that field The default format of the field does not change For example H 450 Transferred To Signal IP 000 000 000 000 H 450 Transferred From Call Id 00000000000000000000000000000000 If a variable length field is unavailable such as the Destination Extra field which is not always used this field will not be part of the CDR CDR media fields are available only when the ECS operates in H 245 Routed mode 312 Enhanced Communication Server ECS User Guide CDR SAMPLES CDR FORA STANDARD CALL CDR Samples E 164 alias 111 calls E 164 alias 20 using video audio and data media CDR Version Number 00 00 00 03 Generator Type 1 Record Type 1 Generator Ras Ip 172 020 069 190 Generator Ras Port 01719 Generator Call Signal Ip 172 020 069 190 Generator Call Signal Port 01720 Generator Identifier GK Generation Time 27 05 2004 13 50 47 Source Call Identifier 0217b18782e76b2237215634343434ef Dest Call Identifier 0217b18782e76b2237215634343434ef Conference Id 0217b18782e76b2237225634343434ef Call Model 3 Dest Zone 0 Source Endpoint Type 1 Source Call Signal Ip 172 020 069 190 Source Call Signal Port 01294 Dest Endpoint Type 1 Dest Call Signal Ip 172 020 0
34. Click Close to complete the automatic configuration Configuring the LDAP Server 273 Automatic Configuration for Microsoft ADS Both Schemas AUTOMATIC CONFIGURATION FOR MICROSOFT ADS BOTH SCHEMAS This section describes how you configure the LDAP Configuration Tool to enable the Microsoft Active Directory Server ADS to work with the Gatekeeper schema To configure the LDAP Configuration Tool for the Microsoft Active Directory Server 1 Type the address of the LDAP server in the Server address field of the Login dialog box The default setting is localhost All server addresses entered are stored and appear in the drop down list Type the LDAP server user identifier in the User ID field For example cn administrator cn users dc gatekeeper dc com where dc gatekeeper dc com represents the domain of the LDAP server host gatekeeper com Type the LDAP server password defined during LDAP installation in the Password field Click OK to connect to the LDAP server The LDAP Configuration Tool dialog box displays Type the root node of the required LDAP Tree in the Base DN field The default root node is tly radvision com Note The string that you type in the Base DN field must end with the computer domain used in the User ID field For example if you typed cn administrator cn users dc gatekeeper dc com in the User ID field the string that you type in the Base DN field must end with dc gatekeeper dc com Selec
35. Core manages the gatekeeper activities 6 The H 341 MIB manages the MIB data 7 The Stack manages the sending and receiving of H 323 messages WHAT THE ECS The ECS is a fully compliant H 323 version 5 gatekeeper and provides all the PROVIDES functionality described in the H 323 Recommendation BUILT IN POLICIES In addition to the standard gatekeeper capabilities a set of built in policies enables the ECS to provide the following enhanced functionality Admission Control Address Translation Direct and Routed Modes m Polling endpoint status mechanism using IRQ m Call Authorization Bandwidth Management ENHANCED The ECS has many features providing enhanced facilities and services ECS SERVICES features include m A web interface for configuring and administering the ECS CDR for customized billing solutions H 341 MIB support H 450 Forwarding and Transfer Supplementary Services m Cisco Proxy support RAI RAC support for load balancing Line Hunting Group Hunting and Conference Hunting 1 See Gatekeeper Procedures in the Gatekeepers chapter ECS Overview 5 What the ECS Provides Resolution of unrecognized aliases via inter zone LRQ communication and LDAP LDAP support Domain Name Server support Online logging Dial Plan for hierarchical gatekeeper deployments Wildcard digit manipulation Alternate Gatekeeper for ECS redundancy H 235 security Automatic MCU service registration Ad
36. Database TAMA 1543 yes no yes 2 2 2 2 1800 yes no yes 3 3 3 3 2057 yes no yes 4 4 4 4 2314 yes no yes 5 5 5 5 2571 yes no yes 6 6 6 6 2828 yes no yes 72322 3085 yes no yes 8 8 8 8 3342 yes no yes 9 9 9 9 3599 yes no yes QoywH 9H SON Fe te te te tHe He OH He He Tat P pean e e naua Help Figure 13 1 Neighbors Tab The following information is displayed in the Neighbors tab Note When the Connect to LDAP server option is checked in the LDAP section of the Settings tab or the Use Central Database option is checked in the Central Database section of the Settings tab Neighbor Gatekeeper information is read only For more information see LDAP on page 93 and Central Database on page 109 236 Enhanced Communication Server ECS User Guide About the Neighbors Tab Use the following Neighbor Gatekeepers to resolve aliases Check this option to instruct the ECS to resolve aliases by sending a Location Request message LRQ to the Neighbor Gatekeepers currently listed in the ECS database For more information about the LRQ policy of the ECS see Resolution of Aliases on page 12 Table 13 1 Neighbors Tab Configuration Field Description Prefix Displays the zone prefix For information on zone prefixes see Zone Prefix 1 and 2 Service on page 173 Description Displays the Neighbor Gatekeeper description in free text IP Address Displays the IP address of the Neighb
37. Field Description From Displays the alias or IP address of the activating endpoint Unconditional Displays the alias or IP address to which calls are unconditionally forwarded the diverted to address Unconditional indicates that the activating endpoint will have all its calls redirected to another endpoint The administrator configures the ECS to forward all calls without applying any conditions regarding the state of the activating endpoint The activating endpoint can be offline at any point On Busy Displays the alias and extension or IP address to which calls are forwarded the diverted to address when the activating endpoint is busy On Busy indicates that the activating endpoint will have its calls redirected to another endpoint when it is busy The administrator configures the ECS to forward calls when the activating endpoint is busy Forward amp Fallback Tab 225 Forwarding WHAT You CAN CONFIGURE Table 12 1 Forward amp Fallback Tab Forwarding Configuration continued Field Description On No Answer Displays the alias and extension or IP address to which calls are forwarded the diverted to address when there is no answer from the activating endpoint On No Answer indicates that the activating endpoint will have its calls redirected to another endpoint when there is no response The administrator configures the ECS to forward calls when there is no response from the activating endpoint Total Ind
38. For more information see Automatically allow any new service to all groups on page 159 Global services are always predefined therefore permissions for global services per group are configurable When a zone includes a global service and a device which supports this service the service appears only once Configuring the permissions for the service affects the service both locally and globally Note Blocking a global service which is supported in the zone has no effect Endpoints aA apes Enable groups Automatically allow any new service to all groups Groups Name Description Allowed Bandwidth per Endpoint Default Default group 10000 Tota f1 Add dit Delete Help Figure 8 8 Endpoints Tab Groups The following information is displayed in the Groups section of the Endpoints tab Enable groups Check to enable the ECS to receive group configuration settings and to apply the groups policy 158 Enhanced Communication Server ECS User Guide About Groups Automatically allow any new service to all groups Enabled only when the Enable groups field is checked When checked any new service is added automatically to the default group thus allowing any endpoint to use this service When unchecked new services remain unused until manually applied to specified groups Table 8 3 Endpoints Tab Groups Configuration Field Description Name Displays the name of
39. Installation Complete screen displays 11 Click Finish to exit the installation wizard 12 From the Start menu go to Programs gt RADVISION gt Enhanced Communication Server gt LDAP Configuration Tool 13 The Login dialog box displays This section describes how you configure the LDAP Configuration Tool to enable the Sun Java System Directory Server 5 2 formerly Sun ONE Directory Server 5 2 the Netscape Directory Server NDS or the iPlanet Directory Server to work with either the Gatekeeper schema or the H 350 schema To configure the LDAP Configuration Tool for Sun Java System Directory Server 5 2 Netscape Directory Server and iPlanet Directory Server 1 Type the address of the LDAP server in the Server address field of the Login dialog box The default setting is localhost All server addresses entered are stored and appear in the drop down list Note Ifthe LDAP server you want to configure uses a non standard port not port 389 you can specify the port after the host name using a semicolon For example localhost 12345 if the port value is 12345 2 Type the LDAP server user identifier in the User ID field The default setting is cn Directory Manager All user identifiers entered are stored and appear in the drop down list Note We recommend that you use the default setting in the User ID field Configuring the LDAP Server 271 Automatic Configuration for Sun Java System NDS or iPlanet Directory Server
40. Note When restarting the computer the ECS clears the Log directory and starts the log numbering at 0 To save a log file rename it prior to activating the ECS LOG FILE FORMAT The ECS log files have the following format GKxx_dd mm yyyy hh mm ss log where xx is the cyclical file number starting from 0 dd is the day of the date when the file was closed mm is the month of the date when the file was closed yyyy is the year of the date when the file was closed hh is the hour of the time when the file was closed mm is the minutes of the time when the file was closed ss is the seconds of the time when the file was closed 84 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Logs The H 245 Proxy has the same logging system as the ECS with the following format MCxx_dd mm yyyy hh mm ss log The numbering of the H 245 Proxy log files is independent of the ECS log numbering For more information about the H 245 Proxy see About the H 245 Proxy on page 72 Note H 245 Proxy logging is functional only when you enable the H 245 Proxy by setting the Routing mode option to Call Setup Q 931 and Call Control H 245 in the Calls section of the Settings tab The following options are available for configuring the log Enable log Select this option to enable ECS logging Log file size KB Enter the maximum ECS size limit for a single log file Total log spa
41. Remote Access Dial In User Service server for authentication authorization and accounting RADIUS is the de facto standard for authentication authorization and accounting The ECS supports connections to RFC 2865 compliant and Shiva Access Manager SAM servers The ECS RADIUS module ensures that where an endpoint has multiple aliases all authenticated aliases are associated with that endpoint in the RADIUS server database The ECS encapsulates all endpoint aliases in the same RADIUS request packet You configure authentication policy preferences via the registry You specify authentication policy options using the RADIUSAuthenticationPolicy registry string under the registry key HKLM SOFTWARE RADVISION Enhanced Communication Server Parameters RADIUS Note Stop the ECS before specifying the authentication policy option you require The RADIUSAuthenticationPolicy value determines the authentication policy as follows the value is of type REG_DWORD m Any alias At least one endpoint alias should be authenticated 2 At least 2 At least two endpoint aliases should be authenticated 3 At least 3 At least three endpoint aliases should be authenticated 4 At least 4 At least four endpoint aliases should be authenticated 5 All aliases All endpoint aliases should be authenticated 6 H 323 At least one name alias should be authenticated 7 URL At least one URL alias should be
42. Replace stripped prefix with Enables you to replace a stripped zone prefix in gateway calls and or non gateway calls according to the selected stripping option s Enter the string with which you want the ECS to replace zone prefixes To replace a zone prefix with an empty string check the appropriate stripping option s and leave the Replace stripped prefix with field empty LRQ hop count Enter a whole number from 1 to 98 to set the maximum number of gatekeepers that an LRQ message can pass The LRQ hop count prevents deadlocking when an LRQ loop occurs involving RADVISION ECS applications and non RADVISION gatekeepers At each gatekeeper in the loop the LRQ hop count is reduced by 1 when that gatekeeper receives an LRQ When a gatekeeper receives an LRQ and the LRQ hop count is 1 that gatekeeper reduces the LRQ hop count to 0 and sends an LRJ message The default setting is 9 80 Enhanced Communication Server ECS User Guide SUPPLEMENTARY SERVICES WHaT You CAN CONFIGURE Supplementary Services The Supplementary Services section of the Settings tab enables you to specify H 450 2 and H 450 3 Supplementary Services For more information see H 450 Forwarding and Transfer on page 7 Note Forwarding works with H 323 version 4 compliant endpoints only Settings aw Basics Cals Supplementary Services Capacity The following will be supported Dial Plan PM Transfer H 450 2 Supplementary Services eae Forward on b
43. Service For more information see Examples of the Forward Service on page 172 Endpoints Tab 147 Endpoints Type Select whether you want to enter either the Name or Phone number in the Forward to field Note This Forward to option is proprietary to RADVISION and should be differentiated from the H 450 3 Call Forwarding Supplementary Service that you add to an endpoint in the Forwarding section of the Forward amp Fallback tab or define in the Supplementary Services section of the Settings tab ALIASES This list displays the alias names for the endpoint Note When the Enable using a fixed Calling Party Number field in the Advanced section of the Settings tab is checked the Use as Calling Party Number indicator appears in the Aliases section For more information about the Fixed Calling Party Number feature see Fixed Calling Party Number on page 15 Calls on page 72 and Advanced on page 125 Add Click to add an endpoint alias For more information see Adding or Modifying an Endpoint Alias on page 150 Edit Double click the relevant alias in the list or select the relevant alias and click Edit to edit the selected endpoint alias For more information see Adding or Modifying an Endpoint Alias on page 150 Delete Click the Delete button to delete the selected endpoint alias 148 Enhanced Communication Server ECS User Guide Endpoints ALLOWED SERVICES This list enables you to view the ECS services an
44. Standalone Software Version LICENSING STANDALONE SOFTWARE VERSION INITIAL LICENSE INITIAL LICENSE EXPIRY PREREQUISITES STANDALONE SOFTWARE VERSION The standalone software version of the ECS supports up to 2 000 calls and 10 000 registrations You will receive an initial copy of the ECS that supports the number of ports you require The initial license is valid for one month For information about receiving a permanent license see To update to a permanent licensed copy of the ECS on page 39 The initial license allows full operation of the ECS for one month from the date of installation The initial license must be upgraded to a permanent license at any time during this month If you update to a permanent license m The sales channel of the ECS supplies RADVISION with the customer MAC address at which the ECS is installed RADVISION then supplies the permanent license number or You may register at the RADVISION web site http www radvision com CustomerSupport ProductSupport ProductR egistration ECS ECS Upgrade htm to receive your permanent license by e mail After you install the initial license a message stating the number of days remaining until the end of the license appears on all ECS interface screens If the initial license expires while the ECS is running the ECS cannot connect any calls At the end of the one month period from the date of installation the initial license expires Upon opening t
45. Transfer H 450 2 81 Unconditional Forward H 450 3 82 223 228 Capacity 76 CDR 7 86 88 alias tags 307 basics 299 billing port number 88 billing server IP address 88 call model tags 308 endpoint type tags 308 field format 300 field numeric options 307 field tags and default attributes 302 field types 300 file name extension 87 file name prefix 87 file size 88 fixed length fields 300 Generator tags 311 H 450 Call record type tags 312 H 450 Forward type tags 311 Party Number tags 307 Reason tags ARJ 309 Release 309 Record type tags 311 samples 313 send to server 88 352 Enhanced Communication Server ECS User Guide simple routed call 313 totalspace 88 transferred call 314 variable length fields 301 Central Database 109 110 information retrieval 110 183 240 249 Child Gatekeepers 249 251 Child prefixes 252 253 Cisco Proxy 9 131 enabling 240 249 unknown zones 126 Conference Hunting 9 179 Configuration interface 48 52 62 Global tabs 59 Control channels 29 D Databases Central Database 109 110 information retrieval 110 183 240 249 LDAP information retrieval 100 240 249 Debug level 85 Destination zone 309 DHCP DHCP environment in the zone 70 Dial Plan 13 79 aliases that are not numbers 326 exit zone prefixes 328 gatekeeper topology 323 global services 327 local services 327 number of digits 326 numbering 325 326 parent filters 331 prefixes 326 selecting
46. Type field is displayed Add Alias x Alias 1456 Type Party number Number type Public Unknown z M Always use as Calling Party Number OK Cancel Help Figure 8 4 Add Alias Dialog Box with Number Type Field Number type Enter or modify the required party number type Always use as Calling Party Number Check to use the new alias as the endpoint Fixed Calling Party Number For more information about the Fixed Calling Party Number feature see Fixed Calling Party Number on page 15 and Advanced on page 125 Note The Always use as Calling Party Number field is enabled only when you select Phone number or Party number from the drop down list in the Type field Endpoints Tab 151 Endpoints VIEWING PROPERTIES OF THE GROUP TO WHICH AN ENDPOINT BELONGS Click the Groups button in the Predefined Endpoint Properties dialog box to display the Endpoint Groups dialog box Close Help Figure 8 5 Endpoint Groups Dialog Box Select the required group from the list and click Properties to display the Group Properties dialog box The Group Properties dialog box displays the properties of the specified group of which the endpoint is a member Group Properties xi General Name Default Description Default group Group Member Rules Type Permissions IV Allow making calls IV Allow receiving calls J Add members according to LDAP information Allowed Services Prefix D
47. When the Number of aliases to authenticate in non DHCP environment field is set to 0 and a predefined endpoint A exists with assigned aliases an endpoint B with the same IP address as A can register successfully Endpoint B can register without any matching aliases 5 Configure predefined endpoints in the Predefined Endpoint Properties dialog box Open the Predefined Endpoint Properties dialog box by clicking the Add Predefined button in the Endpoints section of the Endpoints tab For information about configuring predefined endpoints see DHCP environment in the zone on page 70 Predefined Endpoint Authentication by Alias 349 Examples EXAMPLES Table F 1 shows examples of registration attempts using the Number of aliases to authenticate options Table F 1 DHCP Registration Examples Number of Number of Number of Registration aliases to aliases assigned aliases with succeeds fails authenticate in to predefined which endpoint DHCP non DHCP_ endpoint attempts to environment register 4 3 3 Succeeds 4 3 2 Fails 2 5 2 Succeeds 350 Enhanced Communication Server ECS User Guide INDEX A Alertindications 89 Aliases additional alias 212 authentication in DHCP mode with LDAP 98 in non DHCP mode with LDAP 99 destination endpoint alias 212 214 endpoint alias 150 format restrictions 134 136 forwarded to endpoint alias 228 233 forwarding endpoint alias 227 231 resolving queries 71 127 237 246 selecting alia
48. alias can be a URL address an e mail address a transport address in the form of IP address port number or a party number The party number is the dialing number of an endpoint which can be a telephone number or a number used by other mechanisms on various networks such as telex and ISDN If the alias is a party number you must specify the type of party number The type is the scope of the E 164 number such as Public Unknown Public International and Public National as specified in the H 323 version 2 Recommendation To add an alias to an endpoint in the Predefined Endpoint Properties dialog box click Add in the Predefined Endpoint Properties dialog box to display the Add Alias dialog box To modify an existing endpoint alias double click the required alias in the list or select the relevant alias and click Edit in the Predefined Endpoint Properties dialog box to display the Modify Alias dialog box Add Alias x Alias fi Type Phone number M Always use as Calling Party Number OK Cancel Help Figure 8 3 Add Alias Dialog Box The following options are available in the Add Alias or Modify Alias dialog box Alias Enter or modify the endpoint alias number name URL address transport address in the format IP address port number e mail address or party number 150 Enhanced Communication Server ECS User Guide Endpoints Type Select the alias type If you select Party number the Number
49. allocate endpoints to groups in order to set identical service levels for all the members of a specific group For example you can allow all members of a defined group to initiate calls or you can configure a single set of allowed services or a single allowed bandwidth rate within a particular group Note When you work with groups configured settings override predefined endpoint settings For example all group services are allowed in predefined endpoints Every endpoint registered to the ECS is allocated to a group according to the criteria defined for that group and to the default group If an endpoint does not match the criteria of any defined group the endpoint is allocated to the default group only and will acquire the default settings of that group Endpoints Tab 157 About Groups GROUP PERMISSIONS FOR LOCAL SERVICES GROUP PERMISSIONS FOR GLOBAL SERVICES WHAT You SEE AND CAN CONFIGURE If an endpoint is a member of more than one group the least severe of the restrictions on a particular parameter will apply For example an endpoint belongs to Group 1 and Group 2 The maximum bandwidth setting is 100 Kbps in Group 1 and 200 Kbps in Group 2 The 200 Kbps setting will apply to the endpoint Permissions for local services per group are configurable only if the service is predefined If the service is dynamic permissions are set according to the status of the Automatically allow any new service to all groups option
50. authenticated 8 E Mail At least one e mail alias should be authenticated 9 E 164 At least one phone alias should be authenticated Settings Tab 111 Radius 10 Transport At least one transport address should be authenticated 11 default All aliases one packet AlII endpoint aliases should be authenticated and all endpoint aliases are encapsulated in the same RADIUS request packet Note The total length of all the aliases must not exceed 256 characters CUSTOMIZING ALIAS The ECS encapsulates all the aliases for a given endpoint in the Username FORMATS attribute of the RADIUS request packet The Username attribute has the format lt TYPE gt lt LENGTH gt lt STRING gt for each alias where lt TYPE gt represents the alias type one of N name P phone E e mail U URL T transport lt LENGTH gt represents the alias string length lt STRING gt represents the ASCII representation of the alias You customize alias formats using the RADIUSOnePacket set of registry strings under the registry key HKLM SOFTWARE RADVISION Enhanced Communication Server Parameters RADIUS The RADIUSOnePacket value determines the alias format as follows all values are of type REG_SZ RADIUSOnePacketFormat One alias format string The default value is t 1 s where t is substituted by the alias type tag l is substituted by the alias string length in characters s is substitu
51. cn Directory Manager user identifier and the same password as used on installation The Console window displays 2 Inthe Console tab double click the icon representing the root node lt root node gt The default root node name is tlv radvision com 3 From lt root node gt click the icon representing the name of the host computer on which the LDAP server is installed lt server host gt and then select Server Group gt Directory Server lt server host gt The Task Configuration Directory and Status tabs display 4 From the Directory tab select lt server host gt 389 lt root node gt h323 zone by double clicking on each folder The static information online information and gk list folders appear Configuring the LDAP Server 275 Working with the Gatekeeper Schema MODIFYING THE This section describes the procedure for modifying the LDAP Tree You can add LDAP TREE new entries to any of the nodes beneath the root node BEFORE YOU BEGIN There are some minor differences between Netscape Directory Server 4 1 and iPlanet Directory Server 5 1 The following sections document the Netscape server The differences are as follows e 1 The Netscape Property Editor New dialog box is called simply Property Editor in the iPlanet server The Netscape View menu box is a group box within the Property Editor dialog box in the iPlanet server The Netscape server requires you to right click specified fields to add an addi
52. endpoint The options for this field are numeric and appear in Table B 7 29 Dest ARJ Reason 2 The reason for sending an ARJ message to the destination endpoint The options for this field are numeric and appear in Table B 7 30 Source Release Cause 3 The Cause field from the Release Complete message which the source endpoint sends and receives 0 for a direct call 31 Dest Release Cause 3 The Cause field from the Release Complete message which the destination endpoint sends and receives 0 for a direct call 32 Source Release Reason 2 The Reason field from the Release Complete message which the source endpoint sends and receives 0 for a direct call The options for this field are numeric and appear in Table B 8 33 Dest Release Reason 2 The Reason field from the Release Complete message which the destination endpoint sends and receives 0 for a direct call The options for this field are numeric and appear in Table B 8 34 H450 Transfer Ended Call 1 A Boolean field indicating that a call has ended because one of the parties was transferred to another destination 35 H450 Transferred To Signal IP 15 The IP address of the leg to which the call is transferred 36 H450 Transferred To Signal Port 5 The port of the leg to which the call is transferred 304 Enhanced Communication Server ECS User Guide Field Tags and Default Attributes Tag Identifying String Defa
53. for use in Forwarding Rules that apply to any dialed string of any number of digits For example using an asterisk to forward all calls to destination number 123 functions as shown in Table 6 3 Settings Tab 129 Advanced Table 6 3 Wildcard Forwarding Rule Examples Any Character Forwarding Rule Dialed Number Forwarded To becomes 123 5678 123 becomes 123 5500403 123 becomes 123 605708 123 Wildcard for single character Type a wildcard character for use in Forwarding Rules that apply to a single specified character within a dialed string For example using a question mark to forward all calls containing the destination number 9071 to the revised destination number 9001 functions as shown in Table 6 4 Table 6 4 Wildcard Forwarding Rule Examples Single Character Forwarding Rule Dialed Number Forwarded To 9071 becomes 9001 9011 9001 9071 becomes 9001 9021 9001 90 1 becomes 9001 9061 9001 Wildcard delimiter Type a wildcard character for use as a delimiter in Forwarding Rules that apply to the callerld field within H 323 messages For example using a dollar sign as a delimiter for the H 323 callerid field functions as shown in Table 6 5 where the specified call identifier is 138 130 Enhanced Communication Server ECS User Guide Advanced Table 6 5 Wildcard Forwarding Rule Examples Delimiter Forwarding Rule Dialed Number Forwarded To 9013 becomes callerId 9023 9013 13
54. group membership according to a specified endpoint phone number m Specific alias Enables you to define group membership according to a specified endpoint alias Endpoints Tab 165 About Groups OPTIONS AVAILABLE WHEN THE PHONE NUMBER RULE TYPE IS SELECTED IP range Enables you to define group membership according to a specified range of endpoint IP addresses m IP subnet Enables you to define group membership according to a specified IP subnet Note The available configuration options vary depending on which option you select in the Rule type field For more information see Options available when the Phone number rule type is selected on page 166 Options available when the Specific alias rule type is selected on page 167 Options available when the IP range rule type is selected on page 168 and Options available when the IP subnet rule type is selected on page 169 The following options are available when the Rule type option is set to Phone number Add Group Rule j Rule type Phone number v Alias length Any Alias prefix Any Starts with OK Cancel Help Figure 8 12 Add Group Rule Dialog Box Phone Number 166 Enhanced Communication Server ECS User Guide OPTIONS AVAILABLE WHEN THE SPECIFIC ALIAS RULE TYPE IS SELECTED About Groups Alias length Select the required condition from the drop down list equal to greater than less than or any and enter the require
55. in a flat and or hierarchical topology to enable efficient location of called endpoints For more information about the version 2 Dial Plan see Dial Plan on page 79 and the ECS Dial Plan version 2 appendix Wildcard Digit Manipulation enables the ECS to manipulate an incoming call destination number before searching for the destination endpoint For more information about digit manipulation see Advanced on page 125 The Alternate Gatekeeper feature enables you to configure a backup ECS the Alternate Gatekeeper for each ECS gatekeeper For more information about the Alternate Gatekeeper feature see Alternate Gatekeeper on page 117 The ECS supports H 235 security For more information about security see Security on page 115 In previous versions of the ECS MCU services had to be predefined in the ECS to allow an MCU to register properly To simplify interworking between RADVISION elements an MCU can now automatically register services to the ECS Automatic registration of MCU services occurs when the MCU option is selected in the RgstrMode advanced command of the MCU The new MCU services are automatically registered to the ECS and appear in the Services tab When the MCU unregisters from the ECS all the MCU services are deleted from the Services tab unless the administrator modifies the configuration of one of the services ECS Overview 13 What the ECS Provides AUTOMATIC E MAIL The ECS can automatically generate an e mail
56. in the screens throughout this manual is RVGK Working with the ECS 51 Board Configuration Tabs RADVISION Server version only BOARD CONFIGURATION TABS RADVISION SERVER VERSION ONLY Basics TAB WHAT You SEE AND CAN CONFIGURE The Board configuration is grouped into the following tabs Basics Tab m Addressing Tab m Users Tab m Applications Tab The Board Basics tab enables you to view and modify basic configuration information for the RADVISION server Basics Board Name asNT Board Type System Location Development Lab Slot Number Na Serial Number 456 Date Time Change System Description Hardware x86 Family 6 Model 5 Stepping 24T 4T COMPATIBLE Software Windows NT Version 4 0 Build Number 1381 Uniprocessor Free Help Figure 4 5 Board Basics Tab The following information is displayed in the Basics tab Board Name Displays the logical name of the RADVISION server Board Type Displays System if the RADVISION server is a system board or Non System if the RADVISION server is a non system board Location Type a description to identify the physical location of the RADVISION server 52 Enhanced Communication Server ECS User Guide CHANGING THE DATE AND TIME Board Configuration Tabs RADVISION Server version only Slot Number Displays the number of the chassis cPCI slot in which the board is installed Serial Number Displays the serial number of the RADVISIO
57. is selected in the Who can register field Predefined Endpoint Authentication by Alias 345 Alias Authentication in DHCP Mode ALIAS AUTHENTICATION IN DHCP MODE e The Number of aliases to authenticate in non DHCP environment option is enabled only when the DHCP environment in the zone option is unchecked and when Only predefined endpoints is selected in the Who can register field In the LDAP section oO The Number of aliases to authenticate in DHCP environment option is enabled only when the Authenticate registrations with LDAP server option is checked and when the DHCP environment in the zone option is checked in the Basics section The Number of aliases to authenticate in non DHCP environment option is enabled only when the Authenticate registrations with LDAP server option is checked and when the DHCP environment in the zone option is unchecked in the Basics section Note For more information about DHCP see DHCP environment in the zone on page 70 This procedure describes how you specify the number of aliases to be matched for authentication in DHCP operation mode To specify the number of aliases to be matched in DHCP mode 1 In the Basics section of the Settings tab check the DHCP environment in the zone option Set the Who can register field to Only predefined endpoints The Number of aliases to authenticate in DHCP environment option is enabled Type the number of alias to be matched in
58. is the number of the terminal in the other zone The Services tab enables you to view add and update service information on built in and user defined services Setting the Dial Plan field in the Basics section of the Settings tab to Version 2 opens the Services and Global Services sections of the Services tab and replaces the Neighbors tab with the Hierarchy tab For more information about the Services and Global Services sections of the Services tab see Services Tab in Dial Plan version 2 on page 180 Services Tab 175 About the Services Tab Services Services Show services All services v Global Services Prefix l Description l Predefined Conference Hunting In Zone Default Out of Zone l Global Service Forward yes no allow allow no Zone prefix 1 yes no allow allow no Zone prefix 2 yes no allow allow no Exit Zone yes no allow allow no Zone prefix 3 yes no allow allow no Zone pretix 4 yes no allow allow no Tota 6 Add Help Figure 9 1 Services Tab WHAT YOU SEE To filter the entries in the list of services select either Predefined only or All services from the Show services drop down list The following information is displayed in the Services tab Table 9 1 Services Tab Configuration Field Description Prefix The prefix that identifies the service NOTE A built in service that is defined without a prefix is disabled Description The service name as well as an indication of whether
59. it is advisable to do so immediately after starting the ECS When you are in an active ECS session it is not advisable to change the Dynamic IP policy or the ECS identifier If you need to change either of these values you must stop the ECS restart it and immediately make the changes before accepting registrations or calls You specify these parameters in the following sections of the Settings tab which are described in detail below Basics m Calls Capacity m Dial Plan m Supplementary Services m Logs m Billing Settings Tab 67 Basics Alert Indications LDAP External API DNS Central Database Radius Security Alternate Gatekeeper Advanced BASICS The Basics section of the Settings tab enables you to define ECS registration policy vw Figure 6 1 Settings Tab Basics 68 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Basics The following options are available for configuring basic ECS policies Gatekeeper ID Enter the ECS identifier name You can use any combination of characters and or digits up to a maximum of 64 If you are using LDAP m The ECS identifier must be unique for each ECS The ECS identifier must be the same as the name you enter in the Full name field in the LDAP Online Information Tree For more information see Modifying the LDAP Tree on page 276 Dial Plan version Select the version of the Dial Plan you want to use The default setting is Ve
60. more information see Allow calls dialed with an IP address on page 74 The Call Fallback feature enables you to configure rules to deal with cases where The ECS cannot resolve a destination address in the IP network m The ECS reaches the maximum bandwidth rate setting for any one of the configured endpoints groups subzones or zones m The ECS receives an LRJ message from a Neighbor Gatekeeper because a destination endpoint cannot be located m The ECS times out before receiving an LRJ message from Neighbor Gatekeeper because the timeout interval for an LRQ message has passed for example due to network failure Resolution of a destination address fails for any other reason for example a call is to a disallowed service You can choose to route a call to an alternate H 323 alias address to route the call to a service to send calls through the local gateway or to reject a call For more information about the Call Fallback feature see Fallback on page 229 18 Enhanced Communication Server ECS User Guide ISDN BYPASS CALLER ID PRESENTATION CONTROL What the ECS Provides Check to forward calls over the ISDN network via a gateway When there is not enough bandwidth over the IP network to carry further calls the ECS can send a call through the local gateway for transmission over the ISDN network via a gateway For information on configuring the ISDN Bypass feature see ISDN bypass on page 233 The caller ID pres
61. of the endpoint to which the calls are forwarded This option is for calls which pass through multiple gateways Type Select the type of alias to which the calls are forwarded as listed at Type on page 227 Service prefix Select to send calls through the local gateway or to use another service Type the prefix of the required service The ECS adds the service prefix to the number and dial number of the destination endpoint Note To send calls via the gateway type the service prefix of the required gateway and ensure that the destination endpoint alias is an E 164 alias ISDN bypass Check to forward calls over the ISDN network via a gateway Forward amp Fallback Tab 233 Fallback When there is not enough bandwidth over the IP network to carry further calls the ECS can send a call through the local gateway for transmission over the ISDN network To enable ISDN bypass you must configure the service prefix and the number of the gateway through which you want to route calls Reject the call Select to reject a call when the ECS cannot find a location address 234 Enhanced Communication Server ECS User Guide ABOUT NEIGHBOR GATEKEEPERS NEIGHBORS TAB Neighbor Gatekeepers is a mechanism by which the ECS optimizes inter zone communication Neighbor Gatekeepers are stored in a Neighbor Table in the ECS database The ECS uses this table for resolving destination IP addresses when the source endpoint is not in the
62. on the ECS Note When the Use Central Database option is checked and Version 2 is selected in the Dial Plan version field in the Basics section of the Settings tab the information displayed in the Dial Plan section of the Settings tab in the Global Services section of the Services tab and in the Hierarchy tab is read only Communication with the SQL database is based on the ODBC standard The SQL server identifies each ECS by a unique identifier You define the ECS identifier in the Gatekeeper ID field in the Basics section of the Settings tab ECS admission to the SQL server is authenticated at the ODBC level by a name and password which are common to every ECS on the network The following options are available for configuring the Central Database Use Central Database When checked enables the ECS to access the Central Database Retrieve information every n minutes Enter the time interval at which you want the ECS to download updated information about itself from the Central Database ODBC driver name Enter the name of the ODBC driver you use to access the SQL server containing the Central Database SQL user Enter the name of the SQL server user Password Enter the password of the SQL server user 110 Enhanced Communication Server ECS User Guide RADIUS SPECIFYING YOUR AUTHENTICATION POLICY Radius The Radius section of the Settings tab enables you to check ECS registered endpoints against a RADIUS
63. or not the service is built in 176 Enhanced Communication Server ECS User Guide About the Services Tab Table 9 1 Services Tab Configuration continued Field Description Predefined Indicates whether or not the ECS service is predefined A no indicates an ECS service that is not predefined meaning a gateway service that is transferred to the ECS A yes indicates that the service is either user defined or built in and is saved in the ECS database If you modify a service that is not predefined the service becomes a predefined service NOTE A service that is predefined remains in the database after all endpoints using that service have unregistered A service that is not predefined is removed after all endpoints using that service unregister Conference Defines this service as conference oriented A conference oriented Hunting service lets you select one MCU for a specific conference and to direct all calls that need to participate in this conference to that MCU In Zone Default Indicates whether or not a service is accessible to all endpoints that are not part of the zone Out of Zone Indicates whether or not the ECS service is public and is accessible to endpoints from other zones Global Service Indicates whether or not the specified service is a global service common to all gatekeepers on the network Total Indicates the total number of services currently listed in the ECS database WHAT
64. prefix 78 is configured to be of Conference Hunting type Assume a call is made to this prefix with the number 78111 If another call with the same number 78111 is made the gatekeeper will direct the second call to the same MCU If the MCU refuses to accept the call Line Hunting does not take place ECS Overview 11 What the ECS Provides RESOLUTION OF ALIASES LDAP SUPPORT DOMAIN NAME SERVER SUPPORT The ECS resolves aliases that are not in the ECS registration database by sending an LRQ first to the LDAP server then to a DNS server then to the Neighbor Gatekeepers that appear in the Neighbors tab and finally by using multicast To instruct the ECS to send an LRQ to each of these destinations you must configure each destination separately You can also configure the ECS to send an LRQ simultaneously to all the destinations listed above When the Dial Plan field in the Basics section of the Settings tab is set to Version 2 the Hierarchy tab replaces the Neighbors tab In such cases the ECS sends an LRQ to the Neighbor Gatekeepers that appear in the Neighbors section of the Hierarchy tab instead of to the Neighbor Gatekeepers that appear in the Neighbors tab For more information about including specific databases in the LRQ policy of the ECS see the following LDAP server See LDAP on page 93 m DNS server See DNS on page 105 Neighbor Gatekeepers See the Neighbors Tab chapter and the Hierarchy Tab chapter M
65. server ECS Overview 19 What the ECS Provides The LDAP H 350 schema definition for the source endpoint If the h323IdentityServiceLevel attribute contains either the HideCallerld string or the ShowCallerld string the ECS acts accordingly If neither the HideCallerId string nor the ShowCallerld string is defined in the h323IdentityServiceLevel attribute for the source endpoint the ECS does not change the presentationIndicator field in the Setup message The source endpoint request for presentation restriction in the Setup message If there is no presentationIndicator field in the Setup message the ECS creates the field If there are no other inputs from XML or LDAP or if the Get Caller ID presentation policy option is unchecked the ECS uses a default value of presentation allowed When disabled the ECS does not change the presentationIndicator field The indication in the source endpoint Setup message determines whether or not caller ID presentation is allowed FLAT INDEX ADD ON The Flat Index add on module provides dialing support for a flat hierarchical MODULE deployment as shown in Figure 1 3 on page 21 The Flat Index feature enables the ECS to forward LRQ messages to ECS Neighbor Gatekeepers In Figure 1 3 on page 21 Endpoint A tries to call Endpoint B The network topology is as follows ECS 1 and ECS 2 are Neighbor Gatekeepers ECS 2 and ECS 3 are Neighbor Gatekeepers ECS 1 and ECS 3 are not Neighbor Gatekee
66. the Alias Type field Gateway Info x Select Gateway service 86 Bonding 6x64kbps Specify dialing number 45 OK Cancel Help Figure 11 5 Gateway Info Dialog Box To specify the alias for a source or destination MCU in third party controlled calls 1 Click Browse in the Source or Destination group box in the Make Call dialog box The Select Endpoint dialog box displays 2 Double click an entry in the Select Endpoint table of type MCU or select an entry in the Select Endpoint table of type MCU and click OK The MCU Info dialog box displays Figure 11 6 3 Select the required service from the drop down list of supported MCU services and service descriptions and type a conference extension number The alias is generated by placing the selected service number with the specified conference extension number For example if the selected service number is 77 and the specified conference extension number is 123 the alias created is 77123 Call Control Tab 219 About the Call Control Tab VIEWING THIRD PARTY CALL CONTROL DETAILS 4 Click OK The generated alias appears in the Alias field of the Source or Destination group box MCU appears in the Alias Type field MCU Info Lx Select MCU service 77 Voice amp video 384 kbps Specify conference extension 123 OK Cancel Help Figure 11 6 MCU Info Dialog Box The Calls in Progress window enables you to view the call details of al
67. the Central Database section of the Settings tab ADDING OR To add a new Neighbor Gatekeeper click Add to display the Add Neighbor MODIFYING A dialog box To modify an existing Neighbor Gatekeeper double click the NEIGHBOR required Neighbor Gatekeeper in the Neighbors tab or select a Neighbor GATEKEEPER Gatekeeper and click Edit to display the Edit Neighbor dialog box 238 Enhanced Communication Server ECS User Guide About the Neighbors Tab Add Neighbor Prefix 77 Description adobe IP Address fi 72 20 25 65 Port fi 719 IV Use Cisco proxy Retrieved from LDAP server ro Retrieved from Central Database ino Upload Cancel Help Figure 13 2 Add Neighbor Dialog Box The following options are available in the Add Neighbor and Edit Neighbor dialog box Prefix Type or modify the Neighbor Gatekeeper zone prefix For information on zone prefixes see Zone Prefix 1 and 2 Service on page 173 Description Type or modify the description of the Neighbor Gatekeeper IP Address Type or modify the IP address of the Neighbor Gatekeeper Port Type or modify the port number of the Neighbor Gatekeeper Neighbors Tab 239 About the Neighbors Tab Use Cisco proxy Select this option to specify whether or not the ECS should route all calls from this zone to the Neighbor Gatekeeper through the Cisco Proxy For more information about the Cisco Proxy see Cisco Proxy Support on page 9 Retrieved
68. the ECS Standalone Software 291 Installing IIS 4 Subcomponents Windows 2000 INSTALLING IIS 4 This procedure describes how you install IIS 4 subcomponents on the Windows SUBCOMPONENTS 2000 operating system WinDows 2000 Se To install IIS 4 subcomponents on Windows 2000 From the Start menu select Settings gt Control Panel gt Add Remove Programs Click Add Remove Windows Components The Windows Components Wizard dialog box Figure A 2 displays Windows Components Wizard i x Windows Components You can add or remove components of Windows 2000 To add or remove a component click the checkbox A shaded box means that only part of the component will be installed To see what s included in a component click Details Components Indexing Service ooMe v B Intemet Explorer 0 0 MB J Py lnternet Information Services IIS 18 3 MB v 5 Management and Monitoring Tools 0 9 MB S Messane Queuinn Servines 2AMR Z Description Enables fast full text searching of files Total disk space required 0 0 MB Details Space available on disk 1528 1 MB 2e lt Back Cancel Figure A 2 Windows Components Wizard Dialog Box 292 Enhanced Communication Server ECS User Guide Installing IIS 4 Subcomponents Windows 2000 3 Select Internet Information Services IIS and click Details The Internet Information Services IIS dialog box Figure A 3 displays Internet Information
69. the LDAP Tree on page 281 DELETING ENTRIES The procedure for deleting entries from the LDAP Tree using the LDAP FROM THE LDAP Browser Editor is described at Deleting Entries from the LDAP Tree on TREE page 282 VIEWING THE ERROR The procedure for viewing error details in the LDAP Browser Editor error log is LOG described at Viewing the Error Log on page 282 Configuring the LDAP Server 285 Binding the ECS to the LDAP Server BINDING THE ECS This section describes the procedure for binding the ECS to the LDAP server For TO THE LDAP more information about configuring ECS LDAP options see LDAP on page 93 SERVER To bind the ECS to the LDAP server Select Everyone in the Who can register option in the Basics section of the Settings tab Check the Connect to LDAP server option in the LDAP section of the Settings tab Type the LDAP server IP address or the domain name in the Server address field The default value in the Port field for the LDAP protocol is 389 Type the user name in the User field and the password in the Password field Type the base DN in the Base DN field Select the Upload button Note When working with the Gatekeeper schema the ECS automatically adds the prefix o to the Base DN For example if you type tlv radvision com the ECS modifies the Base DN string to o tlv radvision com 286 Enhanced Communication Server ECS User Guide APPENDICES APPENDIX A ADDITIONAL INSTALLATION
70. the Master Slave synchronization Enhanced flexibility for LDAP Base DN means that the Base DN value does not have to begin o m The dead lock monitor is attack proof meaning that no reset is necessary on port flooding Dial Plan version 1 configuration will not be reset to Dial Plan version 2 Duplicate aliases are removed from the CDR m The ECS LDAP module supports Microsoft Active Directory Server 2003 and the Sun ONE Directory Server 5 2 m LDAP busy indication for updating the endpoint call status within the LDAP server when using the RADVISION LDAP schema Global service permissions can be defined via group definitions VERSION 5 0 The following new features are supported in ECS version 5 0 Support for RADVISION H 323 Stack v5 5 0 7 m Increased capacity to support for up to 2 000 calls and 10 000 registrations according to the license purchased Support for GUCID values in ECS logs VERSION 5 5 The following new features are supported in ECS version 5 5 Support for H 235 authentication and message integrity Support for routing IP calls to a specific IP address the PathFinder Server or any proxy New SNMP traps indicating when an endpoint registers or unregisters About This Manual xxi Feedback VERSION 5 6 The following new features are supported in ECS version 5 6 Current MAC Address display in ECS license m New External API display that allows external servers to connect to th
71. the Predefined Endpoint Properties dialog box Open the Predefined Endpoint Properties dialog box by clicking the Add Predefined button in the Endpoints section of the Endpoints tab For information about configuring predefined endpoints see Adding or Modifying a Predefined Endpoint on page 146 348 Enhanced Communication Server ECS User Guide ALIAS AUTHENTICATION IN NON DHCP MODE USING LDAP Alias Authentication in non DHCP Mode using LDAP This section describes how you specify the number of aliases to be matched for authentication when using the LDAP server in non DHCP operation mode Note For more information about DHCP see DHCP environment in the zone on page 70 To specify the number of aliases to be matched using LDAP in non DHCP mode 1 In the Basics section of the Settings tab uncheck the DHCP environment in the zone option 2 Inthe LDAP section of the Settings tab check the Connect to LDAP server option and type the LDAP server details in the relevant fields For more information about configuring the LDAP server see LDAP on page 93 3 Check the Authenticate registrations with LDAP server option The Number of aliases to authenticate in non DHCP environment option is enabled 4 Type the number of alias to be matched in the Number of aliases to authenticate in non DHCP environment field The number must be 0 or greater When 0 endpoint authentication is performed according to IP address only Note
72. the Upload button to add the Call Forwarding service rule set to the ECS database The Fallback section of the Forward amp Fallback tab enables you to configure rules to deal with cases where The ECS cannot resolve a destination address in the IP network The ECS reaches the maximum bandwidth rate setting for any one of the configured endpoints groups subzones or zones The ECS receives an LRJ message from a Neighbor Gatekeeper because a destination endpoint cannot be located The ECS times out before receiving an LRJ message from Neighbor Gatekeeper because the timeout interval for an LRQ message has passed for example due to network failure Resolution of a destination address fails for any other reason for example a call is to a disallowed service keak Dialed Destination When Not Located On BW capacity imit Other Falback 5114 4444 ext 3916 Forward amp Fallback i Tota j1 Add Figure 12 3 Forward amp Fallback Tab Fallback Forward amp Fallback Tab 229 Fallback WHAT YOU SEE WHAT You CAN CONFIGURE The following information is displayed in the Fallback section of the Forward amp Fallback tab Figure 12 4 Forward amp Fallback Tab Fallback Configuration Field Description Dialed Destination Indicates the number dialed destination number When Not Located Indicates the destination to which the call is forwarded by the defined rule
73. the default ECS installation port by modifying the webs ini file located after installation by default at C Program Files RADVISION Shared Applications Web Server Warning Consult RADVISION Customer Support before installing additional Microsoft software packages The server version of the ECS comes pre installed on the RADVISION server This procedure describes how you install an initial copy of the ECS Before You Begin Before installing the ECS you should note the following Ensure that you install the ECS only on the local drive and not on the network Ensure that your computer has the required disk space If not installation is aborted Ensure that you install the SNMP before installing the ECS If not installation is aborted Getting Started 33 Installing an Initial Copy For more information about installing the Microsoft SNMP service on Windows 2000 see the Additional Installation Information for the ECS Standalone Software appendix ECS installation is on Port 80 by default Port 80 is unavailable to any HTTP server Warning Consult RADVISION Customer Support before installing additional Microsoft software packages e 1 To install an initial copy of the ECS Copy the RADVISION_ECS_Setup exe file from the ECS CD ROM to your local machine and then run the file The Welcome screen displays Click Next The License Agreement dialog box displays Select the I accept the terms of the
74. the standalone software version of the ECS resides For example http 125 221 23 44 or Board_name Press Enter to display the Login screen Figure 4 2 To sign in please type in a valid username and password Name Password Figure 4 2 ECS Administrator Login Screen Enter your user name and password and click OK to proceed to the Product Family Entry Point web interface The default user name is admin and the default password is null The Product Family Entry Point interface displays Click the IP address of the device you wish to manage or click Local Administrator to access the ECS Administrator configuration interface Clicking the IP address opens the Login screen again Enter your user name and password and click OK The ECS Administrator configuration interface displays Figure 4 3 and Figure 4 4 Working with the ECS 47 Login Profiles LOGIN PROFILES You can log in to the ECS as An administrator Administrators have access to all ECS configuration options An operator Operators can view all ECS configuration options but can modify only the Make Call function in the Call Control tab For more information see Enabling Third Party Call Control on page 213 A guest Guests can view the Endpoints tab only and cannot modify any ECS configuration settings A read only user Read only users can view all ECS configuration options but cannot modify any ECS configuration settings
75. to instruct the ECS to forward its calls it requests the Forward service using a prefix you defined for the service together with the new destination endpoint Subsequently when the ECS receives calls for that terminal it forwards calls to the new endpoint until the terminal deactivates the Forward service request The terminal deactivates the Forward service request by dialing the Forward prefix only Note The Forward service is proprietary to RADVISION and should be differentiated from the H 450 3 Forwarding Supplementary Service that you add to an endpoint in the Forwarding section of the Forward amp Fallback tab or define in the Supplementary Services section of the Settings tab You can use the RADVISION Forward service when an endpoint does not support the H 450 3 Forwarding Supplementary Service EXAMPLES OF THE FORWARD SERVICE In the examples below note the following 98 is the Forward service prefix 8 is the gateway prefix for 1B or 2B calls 7657333 is the number of an ISDN network terminal 5318 is the number of an IP network terminal 172 Enhanced Communication Server ECS User Guide ZONE PREFIX 1 AND 2 SERVICE About ECS Services Example 1 Simple Forwarding of all Calls to Another IP Network Terminal 1 Inthe Service Properties window define a prefix for the Forward service The maximum number of characters is 64 2 From the endpoint whose incoming calls you wish to forward dial the Forward service
76. two endpoints without ECS intervention A call in Call Setup Q 931 and Call Control H 245 Routed Mode routes the Call Setup channel and the Control channel via the ECS Total bandwidth Displays the total amount of bandwidth in Kbps used by the call Date Time Displays the date and time the call began SOURCE INFORMATION Call Signaling address Displays the IP address and port of the calling endpoint Alias Displays the alias of the calling endpoint The text in parentheses after Alias changes according to the type of alias Requested bandwidth Displays the bandwidth in Kbps requested by the calling endpoint for this call Approved bandwidth Displays the bandwidth in Kbps the ECS made available to the calling endpoint Call Control Tab 211 About the Call Control Tab Endpoint type Displays the source endpoint type DESTINATION INFORMATION Call Signaling address Displays the IP address and port of the called endpoint Alias Displays the alias of the destination endpoint The text in parentheses after Alias changes according to the type of alias Additional alias Displays the additional alias number for a call with more than one B channel The text in parentheses after Additional alias changes according to the type of alias Remote alias Displays the alias number of the called endpoint on the remote IP network in calls between multiple gateways The text in parentheses after Remote alias changes accordi
77. when the ECS fails to locate the dialed destination on the IP network On BW capacity limit Indicates the destination to which the call is forwarded by the defined rule when Call Setup to the dialed destination endpoint is unsuccessful because the ECS has reached the maximum bandwidth rate setting for any one of the configured endpoints groups subzones or zones Other Indicates the destination to which the call is forwarded by the defined rule when call is unsuccessful for any reason other than those already defined For example internal ECS failure an invalid service or an invalid exit zone prefix Total Indicates the total number of standard Call Fallback rules currently in the ECS database The following options are available for configuring Call Fallback Add Click to add a Call Fallback rule to the ECS database For more information see Adding or Modifying a Call Fallback Rule on page 231 Edit Double click the relevant entry in the list or select the relevant entry and click Edit to modify the selected Call Fallback rule For more information see Adding or Modifying a Call Fallback Rule on page 231 230 Enhanced Communication Server ECS User Guide Fallback Delete Click the Delete button to delete the selected Call Fallback rule from the ECS database ADDING OR To add a new Call Fallback rule click Add to display the Add Fallback dialog MODIFYING A CALL box To modify an existing Call Fallback rul
78. without any matching aliases 4 Configure predefined endpoints in the Predefined Endpoint Properties dialog box Open the Predefined Endpoint Properties dialog box by clicking the Add Predefined button in the Endpoints section of the Endpoints tab For information about configuring predefined endpoints see Adding or Modifying a Predefined Endpoint on page 146 Predefined Endpoint Authentication by Alias 347 Alias Authentication in DHCP Mode using LDAP ALIAS This section describes how you specify the number of aliases to be matched for AUTHENTICATIONIN authentication when using the LDAP server in DHCP operation mode Note For more information about DHCP see DHCP environment in the zone on DHCP MODE USING LDAP page 70 e 1 2 3 4 5 To specify the number of aliases to be matched using LDAP in DHCP mode In the Basics section of the Settings tab check the DHCP environment in the zone option In the LDAP section of the Settings tab check the Connect to LDAP server option and type the LDAP server details in the relevant fields For more information about configuring the LDAP server see LDAP on page 93 Check the Authenticate registrations with LDAP server option The Number of aliases to authenticate in DHCP environment option is enabled Type the number of alias to be matched in the Number of aliases to authenticate in DHCP environment field The number must be 1 or greater Configure predefined endpoints in
79. you have not selected the Reduce option in the Capacity section of the Settings tab a call will fail if there is not enough bandwidth available for any of the rules used by that call The ECS bandwidth restriction mechanism blocks the call on first rule that does not have enough bandwidth available DEDICATED RULES You can use dedicated rules with for example leased lines or for a dedicated network connection between subzones or zones A dedicated rule such as Rule 4 in Table 10 2 is a rule which applies to calls between specified endpoints subzones or zones For example in Table 10 2 Rule 4 is a dedicated rule between Zone A and Zone C and between Zone A and Zone D A call governed by a dedicated rule will not be governed by any non dedicated rule The bandwidth used for a call which activates a dedicated rule is not included in the used bandwidth calculation described in the Calculating Used Bandwidth section A non dedicated rule can govern any call that is not dedicated 194 Enhanced Communication Server ECS User Guide Bandwidth Policy Bandwidth Policy Tab 195 Configuring Bandwidth Policy DEFAULT RULES CONFIGURING BANDWIDTH POLICY WHAT You SEE A default zone rule such as Rule 5 in Table 10 2 applies to any inter zone call that does not match any of the defined inter zone rules A default subzone rule such as Rule 6 in Table 10 2 applies to any calls within the same zone that do not match any of the define
80. 004 Stripping NO Ll I I 6003111 6003222 602 1234 6004111 Implementation Example 334 Enhanced Communication Server ECS User Guide APPENDIX E TROUBLESHOOTING THE ECS This section covers problems you might encounter when configuring operating and managing the ECS and provides suggested actions you can perform to solve the problems This section describes the following topics Resolving Endpoint Registration Failure on page 336 Resolving Endpoint Unregistration Reregistration on page 337 Resolving H 323 Entity Registration Failure on page 337 Resolving Endpoint Connectivity Problems on page 338 Resolving Failure to Connect with the LDAP Server on page 338 Resolving Call Failure to Endpoints on page 339 Resolving Failure of Calls to the MCU or Gateway on page 340 Resolving Call Disconnection on page 341 Resolving Make Call Option Failure on page 341 Resolving Forwarding Rule Failure on page 341 Resolving Group Bandwidth Limitation Failure on page 342 Resolving Alternate Gatekeeper Option Failure on page 342 Troubleshooting the ECS 335 Resolving Endpoint Registration Failure RESOLVING ENDPOINT REGISTRATION FAILURE This section describes what to do if terminals MCUs or Gateways fail to register with the ECS Possible Causes Verification Steps The endpoint Gatekeeper IP address and RAS port are configured incorrectly
81. 08 Delete Click to remove the DNS server Automatically generate E mail address from Name alias When checked the ECS automatically generates an e mail address from H 323 aliases in incoming ARQ RRQ and LRQ messages according to the domain configured in the Local Domain field For more information see Automatic E mail Address Generation on page 14 Settings Tab 107 DNS ADDING OR MopDIFYING DNS SERVER DETAILS Local Domain Type the local domain for e mail address generation When an incoming RRQ H 323 Name alias does not contain the symbol the ECS generates an e mail address using the value in the Local Domain field For more information see Automatic E mail Address Generation on page 14 To add a DNS server click Add to display the Add DNS Server dialog box To modify an existing DNS server select the server in the DNS section of the Settings tab and click Edit or double click the server to display the Edit DNS Server dialog box The following options are available in the Add DNS Server or Edit DNS Server dialog box IP Address Enter or modify the IP address of the DNS server Port Enter or modify the port number of the DNS server OK Click the OK button to upload the DNS server information to the ECS database 108 Enhanced Communication Server ECS User Guide CENTRAL DATABASE ABOUT THE CENTRAL DATABASE Central Database The Central Database section of the Settings tab enables you to c
82. 082 Dest Call Signal Port 01131 Bandwidth 0000128000 If the field is shorter than the fixed length zeros are inserted before the value of the field This can be seen in both the Dest Call Signal Port field and the Bandwidth field above 300 Enhanced Communication Server ECS User Guide CDR Field Format VARIABLE LENGTH The TLV Tag Length Value mechanism is used for variable length fields since FIELDS these fields have different lengths A variable length field contains A description string with the sign m Two characters representing the field tag in text format The tag is a number that identifies the field m Three optional characters which give additional information about the field For example if the field is an alias the alias type is stored in the first character If the alias type is a party number the party number type is stored in the next two characters For more information on party number see Adding or Modifying an Endpoint Alias on page 150 Three characters representing the length of the field m The value of a field of variable length m New line An Example 1 A source E 164 alias with a length of 5 and value 77777 4 T 1 0 0 5 7 7 7 7 7 47 is the tag for source aliases 1 identifies an E 164 alias 005 is the alias length 77777 is the alias value Example 2 A destination Party Number alias of Public Unknown type and value 123
83. 2 203202201200 MCU yes 2000 05 02 02 21 14 yes predef john 172204668 Gateway yes no no 172 2010 0 Gateway no yes no 17220101 Gateway no yes no 172201010 Gateway no yes no 172201011 Gateway no yes no 172201012 Gateway no yes no 172201013 Gateway no yes no 172201014 Gateway no yes no 172201015 Gateway no yes no 172201016 Gateway no yes no 172201017 Gateway no yes no 172201018 Gateway no yes no 172201019 Gateway no yes no 172 2010 2 Gateway no yes no 172201021 Gateway no yes no 172201022 Gateway no yes no 172201023 Gateway no yes no lt lt Fist lt Prev Endpoints 1 to 20 of 101 _Nev gt Show 20 eachtime Goio LRL _Add Predefined _Properties _Delete Remove Predefinition _Unregister _Unregister Au Help Figure 8 1 Endpoints Tab Endpoints 142 Enhanced Communication Server ECS User Guide WHAT YOU SEE WHAT You CAN CONFIGURE Endpoints The following information is displayed in the Endpoints section of the Endpoints tab Auto Refresh When checked the ECS checks whether or not the information in the Endpoints section of the Endpoints tab has changed at predetermined intervals of ten seconds Any changes are updated automatically to the Endpoints section Table 8 1 Endpoints Tab Endpoints Configuration Field Description Name Displays the H 323 alias name of the endpoint Where an endpoint has more than one alias only the first one i
84. 4 4 8 6 0 1 0 0 4 1 2 3 4 48 is the tag for source aliases 6 identifies a Party Number alias 01 identifies Public Unknown 004 is the alias length 1234 is the alias value ECS CDR Structure 301 Field Tags and Default Attributes FIELD TAGS AND Table B 1 shows the default format of the CDR It contains all fields and their DEFAULT default attributes ATTRIBUTES Note Ifa field is a variable length field by default TLV appears in the Default Length chars column Table B 1 CDR Fields and Default Attributes Tag Identifying String Default Description Length chars 0 CDR Version Number 11 The version of the CDR generator For example 01 00 00 00 1 Generator Type 1 The type of entity that generated this CDR In this case it will always be a gatekeeper The options for this field are numeric and appear in Table B 9 2 Record Type 1 Indicates whether a call has connected successfully The options for this field are numeric and appear in Table B 10 3 Generator Ras Ip 15 The RAS IP address of the CDR generator Format XXX XXX XXX XXX 4 Generator Ras Port 5 The RAS port of the CDR generator 5 Generator Call Signal Ip 15 The Call Signaling IP address of the CDR generator Format XXX XXX XXX XXX 6 Generator Call Signal Port 5 The Call Signaling IP port of the CDR generator 7 Generator Identifier 50 The CDR generator identifier
85. 69 190 Dest Call Signal Port 01413 Bandwidth 0000256000 Call Is To Service 0 ACF Time 27 05 2004 13 50 35 Connect time 27 05 2004 13 50 35 Release time 27 05 2004 13 50 47 DRQ Time 27 05 2004 13 50 47 Ring Time 00090 Establishment Time 00280 Source ARJ Reason 00 Dest ARJ Reason 00 Source Release Cause 0 1 Dest Release Cause 0 1 ECS CDR Structure 313 CDR Samples CDR FORA FORWARDED CALL Source Release Reason 00 Dest Release Reason 00 H450 Transfer Ended Call 0 H450 Transferred To Signal IP 000 000 000 000 H450 Transferred To Signal Port 00000 H450 Transfer Started Call 0 H450 Transferred From Signal IP 000 000 000 000 H450 Transferred From Signal Port 00000 H450 Transferred From Call Td 00000000000000000000000000000000 H450 Call Record Type 0 H450 Forwarded Call 0 H450 Forward Type 0 H450 Forwarded From Signal IP 000 000 000 000 H450 Forwarded From Signal Port 00000 Source Alias 481003111 Dest Alias 49100220 Calling Party Number 531003111 Call Initiator Type 1 Call Media Type Video 1 Call Media Type Audio 1 Call Media Type Data 1 Call Is From Service 0 Conference Number 6000588028 Is Fall Back Call 0 Source Zone 2 Real Connect time 27 05 2004 13 50 35 E 164 alias 111 calls E 164 alias 20 via a gateway The gateway forwards the call unconditionally CDR Version Number 00 00 00 03 Generator Type 1 Record Type 1 Generator Ra
86. 89023 8013 becomes callerId 9055 8013 1389055 Remember Wildcard Forwarding enables the ECS to manipulate the incoming call source number before searching for the destination endpoint You configure Forwarding Rules in the Forwarding section of the Forwarding Fallback tab Settings Tab 131 Advanced 132 Enhanced Communication Server ECS User Guide ABOUT THE REGISTRATION RESTRICTIONS TAB REGISTRATION RESTRICTIONS TAB The Registration Restrictions tab enables you to view and configure registration restriction information Restricting endpoint registrations reduces the chance of non authorized endpoints accessing the ECS You can define different restriction rules for an endpoint according to two options m Alias Format m IP Subnet Note Registration restrictions are not valid when the ECS works with a RADVISION Gateway and MCU Registration Restrictions Tab 133 Alias Format ALIAS FORMAT The Alias Format section of the Registration Restrictions tab enables you to define rules for specifying the allowed length of the endpoint E 164 alias with which the ECS permits an endpoint to register Registration Restrictions Alias Format Alias Format Phone number only IP Range IV Enable registration restriction rules for Alias Format Allow registration for endpoints meeting one of the following rules 3 An Delete Help Figure 7 1 Registration Restrictions Tab Alias For
87. ASN 1 language ASN 1 is a language for describing the complex data structures independently from the underlying hardware ASN 1 is a standard developed by the ITU T and is described in Recommendations X 680 X 694 A gatekeeper is at the heart of the H 323 network Gatekeepers manage the H 323 entities that are capable of receiving or initiating calls These entities terminals gateways and multiple control units MCUs are called endpoints Each gatekeeper has a zone An endpoint that registers with a gatekeeper becomes part of the zone of that gatekeeper The main function of the gatekeeper within its zone is to provide call control services for its endpoints Gatekeeper functions include Address resolution by translating IP network aliases for endpoints into transport addresses Admissions control for authorizing network access Bandwidth management m Network management in Routed Mode The ECS supports all the mandatory requirements stated in H 323 The ECS also supports additional functions necessary for effective advanced audio video conferencing in networks The H 323 Recommendation specifies procedures that define the standard operational characteristics and behavior of a gatekeeper in a network These procedures describe the steps needed to fulfill a policy or provide a service Messages enable the procedures to accomplish what the policies or services need to do The ECS implements standard H 323 gatekeeper procedure
88. Al B1 Rules 3 and 5 Al Cl Rule 4 Al X Rule 5 Ab1 Al Rule 6 This section describes the order in which rules are applied to calls For inter zone calls 1 2 All relevant dedicated rules are applied If there are no relevant dedicated rules all relevant non dedicated rules are applied If there are no relevant dedicated or non dedicated rules the default rule is applied Bandwidth Policy Tab 193 Bandwidth Policy For inter subzone calls 1 All relevant dedicated rules are applied 2 If there are no relevant dedicated rules all relevant non dedicated rules are applied 3 Where no relevant subzone rule applies the default rule will apply Note When both endpoints are in the same subzone no rule will apply and the bandwidth limitation will be set via the Subzone Properties dialog box Figure 10 2 on page 187 CALCULATING USED The bandwidth required by a call must be available via each of the rules used by BANDWIDTH that call For example the call between endpoints Aal and B1 in Table 10 3 uses rules 2 and 3 The bandwidth allowed by each of these rules is as follows according to Table 10 2 Rule 2 10 Mbps Rule 3 20 Mbps Assume that the call requires 5 Mbps of bandwidth and that no other calls are currently in progress When the call connects 5 Mbps will be used for each of Rules 2 and 3 The available bandwidth will fall to 5 Mbps for Rule 2 and to 15 Mbps for Rule 3 Warning If
89. CS CDR Users may change their own alias manually on the terminal but the reported alias is defined according to the IP address and the predefined CPN Note The mapping between the source and the CPN alias is activated by defined sources only For information about configuring the Fixed Calling Party Number feature see Calls on page 72 Advanced on page 125 and Adding or Modifying a Predefined Endpoint on page 146 ECS Overview 15 What the ECS Provides FORCE DIRECT MODE FOR SERVICE CALLS H 245 TUNNELING THIRD PARTY CALL CONTROL When processing calls to a service such as a gateway or MCU the ECS automatically operates in Call Setup Q 931 Mode Checking the Force Direct Mode for service calls option forces the ECS to operate in Direct Mode when processing calls to a service Warning Donotuse the Force Direct Mode for service calls option when using the ECS with a RADVISION MCU or a RADVISION Gateway The Call Fallback feature and the Line Hunting Conference Hunting and Group Hunting features do not work when you select the Force Direct Mode for service calls option To enable the Force Direct Mode for service calls option see Advanced on page 125 For more information about routing modes see Calls on page 72 Support for the H 245 tunneling feature decreases the time between the point at which an endpoint initiates a call and the point at which the call participants are ready to open multimedia channels Th
90. CS supports Call Fallback in the following cases On Not Located The ECS cannot resolve a destination address in the IP network On BW capacity limit The ECS reaches the maximum bandwidth rate setting for any one of the configured endpoints groups subzones or zones m Other A call is unsuccessful for any reason other than those already defined For example internal ECS failure an invalid service or an invalid exit zone prefix You can configure the ECS to behave in one of the following ways Route the call to an alias Route the call to a service prefix Route the call to the ISDN network via a gateway D Reject the call The Forwarding section of the Forward amp Fallback tab enables you to define sets of Forwarding rules for each endpoint listed and to add and modify rules and endpoints Note Call Forwarding does not function with the Third Party Call Control feature 224 Enhanced Communication Server ECS User Guide WHAT You SEE Forwarding Forward amp Fallback a REG From Unconditional On Busy On No Answer Fallback John 1111 ext 99 2222 ext 88 John33 3333 ext 77 Tota 2 Add Edit Delete Help Figure 12 1 The following in Forward amp Fallback Tab Forwarding formation is displayed in the Forwarding section of the Forward amp Fallback tab Table 12 1 Forward amp Fallback Tab Forwarding Configuration
91. Click Add Remove Windows Components The Windows Components Wizard dialog box Figure A 4 displays indows Components Wizard E x Windows Components pee You can add or remove components of Windows iy To add or remove a component click the checkbox 4 shaded box means that only part of the component will be installed To see what s included in a component click Details Components M Accessories and Utilities amp Application Serve 33 4 MB A Certificate Services 1 4MB O l E mail Services 1 1 MB ZA Fax Services 79MR Z Description Includes ASP NET Internet Information Services IIS and the Application Server Console Total disk space required 4 7 MB Space available on disk 33947 8 MB lt Back Next gt Cancel Help Figure A 4 Windows Components Wizard Dialog Box 3 Select Application Server and click Details The Application Server dialog box displays 294 Enhanced Communication Server ECS User Guide Installing IIS 4 Subcomponents Windows 2003 4 Select Internet Information Services IIS and click Details The Internet Information Services IIS dialog box Figure A 3 displays nternet Information Services IIS E xj To add or remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Internet Information Services IIS E Ba
92. ECS is in Direct Mode 58 Call Is From Service 1 Indicates whether or not the call is from a service 59 From Service Number TLV The number identifying the service 60 Conference Number TLV The conference identifier when the MCU invites a participant 61 Is Fall Back Call 1 Indicates whether or not the call is a fallback call 62 Orig Dest Alias TLV The original call alias before fallback 63 Source Zone 1 Indicates whether or not the source of the call is in this gatekeeper zone The options for this field are numeric and appear in Table B 6 64 Real Connect Time 19 Indicates the actual time at which a LAN to ISDN call connects to the ISDN terminal Where a gateway does not support this field the value in the Real Connect Time field is the same as the value in the Connect time field tag 23 306 Enhanced Communication Server ECS User Guide FIELD NUMERIC OPTIONS ALIAS TAGS PARTY NUMBER TAGS Field Numeric Options Table B 2 Alias Tags Tag Alias Type 1 E 164 2 H 3231D 3 URL ID 4 Transport ID 5 E mail ID 6 Party Number Table B 3 Party Number Tags Tag Party Number Type 1 Public Unknown 2 Public International Number 3 Public National Number 4 Public Network Specific Number 5 Public Subscriber Number 6 Public Abbreviated Number 7 Data Party Number 8 Telex Party Number 9 Private Unknown 10 Private Level 2 Regional Number 11 Private Level 1
93. Format What You Can Configure Billing What You Can Configure Alert Indications What You Can Configure Adding and Modifying SNMP Traps Servers LDAP About LDAP ECS LDAP Synchronization What You Can Configure External API What You Can Configure What You See Connecting to an External Authorization Server DNS About DNS Automatic E mail Address Generation vi Enhanced Communication Server ECS User Guide 67 68 69 71 72 72 73 75 76 77 79 79 81 81 83 83 84 85 86 87 89 89 93 93 95 96 96 103 103 104 104 105 105 105 What You Can Configure Adding or Modifying DNS Server Details Central Database About the Central Database Accessing the Central Database What You Can Configure Radius Specifying Your Authentication Policy Customizing Alias Formats What You Can Configure Adding or Modifying RADIUS Server Details Security About H 235 Security What You Can Configure Alternate Gatekeeper About the Alternate Gatekeeper Feature Windows IP Addressing Alternate Gatekeeper IP Addressing Sample Alternate Gatekeeper Configuration Alternate Gatekeeper Procedure Updating Static Information Updating Dynamic Information Routing Mode IP Release Configuring the Alternate Gatekeeper Function What You Can Configure Advanced What You Can Configure Registration Restrictions Tab About the Registration Restrictions Tab Alias Format Adding or Modifying an Alias Format Rule IP Subnet Adding or Modifying an I
94. INFORMATION FOR THE ECS STANDALONE SOFTWARE WHAT S IN THIS This appendix provides additional installation information to enable you to meet APPENDIX the minimum requirements for using the standalone software version of the ECS including the following m Installing the SNMP Service Windows 2000 2003 Configuring the SNMP Service Windows 2000 2003 Installing IIS 4 Subcomponents Windows 2000 Installing IIS 4 Subcomponents Windows 2003 Configuring IIS 4 Subcomponents Windows 2000 2003 Additional Installation Information for the ECS Standalone Software 289 Installing the SNMP Service Windows 2000 2003 INSTALLING THE SNMP SERVICE WinDows 2000 2003 eo CONFIGURING THE SNMP SERVICE Windows 2000 2003 e This procedure describes how you install the Microsoft SNMP service on the Windows 2000 and 2003 operating systems To install the Microsoft SNMP service on Windows 2000 and 2003 From the Start menu of the target device select Settings gt Control Panel gt Add Remove Programs Click Add Remove Windows Components The Windows Components Wizard dialog box displays Check the Management and Monitoring Tools checkbox and click Details The Management and Monitoring Tools dialog box displays Verify that Simple Network Management Protocol is checked Click OK Click Next wait for the installation to complete and click Finish Note During the installation you may be prompted to insert a
95. Microsoft CD ROM Insert the CD ROM or click OK to copy the 1386 files from an alternate location This procedure describes how you configure the Microsoft SNMP service on the Windows 2000 and 2003 operating systems To configure the Microsoft SNMP service on Windows 2000 and 2003 1 From the Start menu of the target device select Settings gt Control Panel gt Administrative Tools gt Services and double click the SNMP service or Right click SNMP from the list of services and click Properties The SNMP Service Properties Local Computer dialog box Figure A 1 on page 291 displays Select the Security tab 290 Enhanced Communication Server ECS User Guide Configuring the SNMP Service Windows 2000 2003 3 Select public in the Accepted community names list box and click the Edit button 4 Select READ CREATE from the drop down list and click OK READ CREATE appears in the Rights column of the Accepted community names list box 5 Click OK again SNMP Service Properties Local Computer E 2 xi General Log On Recovery Dependencies Agent Traps Security l JV Send authentication trap Accepted community names Community Rights public READ CREATE Add Remove Accept SNMP packets from any host mC Accept SNMP packets from these hosts OK Cancel Apply Figure A 1 SNMP Service Properties Local Computer Dialog Box Additional Installation Information for
96. N server Date Time Click to display the Change Time dialog box for changing date and time settings System Description Displays a basic description of the platform hardware and software versions Click the Change button to display the Change Time dialog box The dialog box allows you to change the date and time and then upload the new settings to the RADVISION server The following options are available in the Change Time dialog box Set board time to Select the date and time to which you want to set the board Change Select the component of the date or time you want to change from the drop down list Upload Click the Upload button to add the new information to the RADVISION server Working with the ECS 53 Board Configuration Tabs RADVISION Server version only ADDRESSING TAB WHAT You CAN CONFIGURE The Board Addressing tab enables you to view and modify addressing information for the ECS Addressing C Obtain an IP address from a DHCP server Specify an IP address IP Address 172 20 43 111 Subnet Mask 255 255 0 0 More Router IP 000 000 000 000 MAC Address ab cd ef 38 25 94 Help Figure 4 6 Board Addressing Tab The following options are available in the Addressing tab Obtain an IP address from a DHCP server Enables automatic IP address assignment from your network DHCP server Specify an IP address Enables you to manually set the RADVISION server IP address and subnet mask
97. NT FILTERS The Hierarchy tab enables you to create a hierarchy of gatekeepers by adding a parent neighbors and children to the ECS You can configure a list of parent filters and choose whether or not to route calls to unresolved zones via the Cisco Proxy You specify these parameters in the following sections of the Hierarchy tab which are described in detail below m Parent Gatekeeper a Neighbors m Children Note Setting the Dial Plan field in the Basics section of the Settings tab to Version 2 replaces the Neighbors tab with the Hierarchy tab and opens the Services and Global Services sections of the Services tab For more information about the Neighbors tab see the Neighbors Tab chapter Note When the Use Central Database option is checked in the Central Database section of the Settings tab and Version 2 is selected in the Dial Plan version field in the Basics section of the Settings tab the information displayed in the Hierarchy tab is read only For more information about the Central Database see Central Database on page 109 For more information about the Dial Plan see Dial Plan on page 79 and the ECS Dial Plan version 2 appendix The Parent Gatekeeper section of the Hierarchy tab enables you to configure a Parent Gatekeeper for the ECS to define a list of parent filters and to choose whether or not to route calls to unresolved zones via the Cisco Proxy The ECS sends an LRQ to the Parent Gatekeeper when the zone pr
98. P Subnet Rule 106 108 109 109 110 110 111 111 112 113 114 115 115 116 117 117 118 118 119 121 122 122 122 122 123 123 125 125 133 134 136 137 138 Contents vii 8 Endpoints Tab About the Endpoints Tab About Predefined Endpoints Endpoints What You Can Configure Adding or Modifying a Predefined Endpoint Adding or Modifying an Endpoint Alias Viewing Properties of the Group to which an Endpoint Belongs Modifying Properties of an Online Endpoint Displaying Sony Endpoint Information Groups About Groups Group Permissions for Local Services Group Permissions for Global Services Adding or Modifying a Group Viewing Properties of Endpoints Belonging to a Group Adding or Modifying a Group Rule 9 Services Tab About ECS Services User defined Services Built in Services About the Services Tab What You Can Configure Adding or Modifying ECS User Defined Services Services Tab in Dial Plan version 2 Services Global Services About Global Services What You Can Configure Adding or Modifying Global Services viii Enhanced Communication Server ECS User Guide 141 141 142 143 146 150 152 154 157 157 157 158 158 160 163 165 171 172 172 175 177 178 180 180 181 181 182 183 10 11 12 Bandwidth Policy Tab About the Bandwidth Policy Tab About Subzones What Are Subzones Why Use Subzones Subzones What You Can Configure Adding or Modifying Subzones Adding or Mod
99. Regional Number ECS CDR Structure 307 Field Numeric Options Tag Party Number Type 12 Private PISN Specific Number 13 Private Local Number 14 Private Abbreviated Number 15 National Standard Party Number CALL MODEL TAGS Table B 4 Call Model Tags Tag Call Model 0 Undefined 1 Direct 2 Gatekeeper Routed 3 H 245 Routed ENDPOINT TYPE Table B 5 Endpoint Type Tags TAGS Tag Endpoint Type 0 Undefined 1 Terminal 2 Gateway 3 MCU 4 Gatekeeper 308 Enhanced Communication Server ECS User Guide DESTINATION ZONE ARJ REASON TAGS RELEASE REASON TAGS Field Numeric Options Table B 6 Destination Zone Tags Tag Destination Zone Description 0 Undefined The destination zone is not defined 1 External The call is to an out of zone endpoint 2 Local The call is to an in zone endpoint Table B 7 ARJ Reason Tags Tag ARJ Reason 0 Undefined 1 Called Party Not Registered 2 Invalid Permission 3 Request Denied 4 Caller Not Registered 5 Route Call To GK 6 Invalid Endpoint Identifier 7 Resource Unavailable 8 Security Denial 9 QoS Control Not Supported 10 Incomplete Address Table B 8 Release Reason Tags Tag Release Reason 0 Undefined 1 No Bandwidth ECS CDR Structure 309 Field Numeric Options Tag Release Reason 2 Gatekeeper Resourc
100. S FROM THE LDAP TREE e VIEWING THE ERROR LOG e MANUALLY CONFIGURING THE OPENLDAP SERVER H 350 SCHEMA This section describes the procedure for deleting entries from the LDAP Tree using the LDAP Browser Editor To delete an entry from the LDAP Tree 1 Select the required entry and click Delete on your keyboard or Select the required entry and then select Delete Entry from the Edit menu The Delete Entry dialog box displays If you wish to delete all the entries under the specified entry check the with children checkbox Click Delete If an operation such as adding modifying or deleting an LDAP Tree entry fails you can view error details in the LDAP Browser Editor error log To view the LDAP Browser Editor error log Select View error log from the View menu The error log displays This section describes how to configure the OpenLDAP Server 2 0 27 on a Linux platform to work with the ECS using the ITU T Recommendation H 350 schema Note For more information on Recommendation H 350 see http www itu int rec recommendation asp type items amp lang e amp parent T REC H 350 200308 I Adding Entries to the LDAP Tree on page 283 Modifying Entries in the LDAP Tree on page 285 Deleting Entries from the LDAP Tree on page 285 Viewing the Error Log on page 285 282 Enhanced Communication Server ECS User Guide Manually Configuring the OpenLDAP Server H 350 Schema ADDING ENTRIES TO This section
101. S port in the rvgkipras field e g 172 23 1 10 1719 and the IP address and Call Signaling port in the rvgkipes field e g 172 23 1 10 1720 Type the mode in the rvgkmode field For Direct Mode type direct For Q 931 Mode type routed For Q 931 and H 245 Mode enter routed Type the gatekeeper identifier in the rvgkid field Optionally type the gatekeeper description string in the rvgkdesc field and the gatekeeper prefix in the rvgkprefix field Click Apply to complete the process Note After modifying the database you can save the new database to a different ldif file by using the Export option from the LDIF menu MODIFYING ENTRIES This section describes the procedure for modifying entries in the LDAP Tree IN THE LDAP TREE using the LDAP Browser Editor To modify an entry in the LDAP Tree 1 3 Select the required entry and then select Edit Entry from the Edit menu The Edit dialog box displays Modify the existing attribute settings as required Click Apply e To add an attribute to an entry in the LDAP Tree 1 Select the required entry and then select Edit Entry from the Edit menu The Edit dialog box displays From the Edit menu select Add Attribute The Add attribute dialog box displays Type the required attribute name and click OK to return to the Edit dialog box Click Apply Configuring the LDAP Server 281 Manually Configuring the OpenLDAP Server H 350 Schema DELETING ENTRIE
102. SION Enhanced Communication Server Click Add Remove and then Yes to confirm Note RADVISION recommends that you reboot your computer after uninstalling Getting Started 41 Uninstalling the ECS 42 Enhanced Communication Server ECS User Guide CONFIGURING THE ECS WHAT S IN THIS CHAPTER INTRODUCING THE WEB INTERFACE REQUIREMENTS FOR THE WEB INTERFACE WORKING WITH THE ECS This chapter introduces you to the following Introducing the Web Interface Accessing the Web Interface Login Profiles Configuration Interface Board Configuration Tabs RADVISION Server version only Global Configuration Tabs standalone software version only ECS Configuration Tabs The ECS Administrator is a web interface that enables you to configure any element of the ECS through a single point of entry The ECS Administrator also provides all the necessary configuration screens for setting the parameters of the RADVISION server and its embedded applications Access to the configuration interface is controlled by a user name and a password Once you have entered the settings you want you can upload them to the ECS database or save them to a configuration file to be loaded at a later time To use the ECS Administrator web interface you require the following A Java compliant web browser Microsoft Internet Explorer version 5 5 or later is recommended The IP address or name of the server and the user name and password of the
103. Server ECS User Guide IP Subnet Subnet mask Type the endpoint subnet mask Upload Click to add the IP Subnet rule to the ECS database You can define up to five ranges Registration Restrictions Tab 139 IP Subnet 140 Enhanced Communication Server ECS User Guide ABOUT THE ENDPOINTS TAB ABOUT PREDEFINED ENDPOINTS ENDPOINTS TAB The Endpoints tab enables you to view information about endpoints that are predefined and online registered and to configure endpoints into groups The Endpoints tab includes the following sections m Endpoints Groups A group of endpoints together with their gatekeeper constitute a zone You can configure a zone by predefining endpoints that are entitled to register with the ECS For information on registration policies see Basics on page 68 When you predefine an endpoint the ECS permanently stores the predefined properties in the ECS database This means that the predefined information is available even if the endpoint is not registered When an endpoint registers with the ECS it is active and ready to receive calls Even if it is not predefined any endpoint can register with the ECS and conduct a Discovery and Registration procedure provided that Everyone is selected in the Who can register field of the Basics section of the Settings tab The benefits of predefining endpoints are m When you choose a strict zone policy by predefining an endpoint you can define the subse
104. Services IIS a x To add or remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Internet Information Services IIS Common Files 1 0 MB ta wv a Documentation 3 5 MB M a File Transfer Protocol FTP Server 0 1 MB M amp FrontPage 2000 Server Extensions 4 1 MB T Internet Information Services Snap In 1 3MB JA Personal Web Manager 1 4 MB E SMTP Service 51MB z Description Required IIS program files These files are required by many of the components but should not be installed independently Total disk space required 18 2 MB Details Space available on disk 1528 7 MB Cancel Figure A 3 Internet Information Services IIS Dialog Box 4 Verify that Common Files File Transfer Protocol FTP Server and Internet Information Services Snap In are checked and click OK The Windows Components Wizard dialog box displays Figure A 2 5 Click Next to complete the IIS installation Additional Installation Information for the ECS Standalone Software 293 Installing IIS 4 Subcomponents Windows 2003 INSTALLING IIS 4 SUBCOMPONENTS WiINDOwsS 2003 se This procedure describes how you install IIS 4 subcomponents on the Windows 2003 operating system To install TIS 4 subcomponents on Windows 2003 1 From the Start menu select Settings gt Control Panel gt Add Remove Programs 2
105. Settings Tab 113 Radius ADDING OR MobpDIFYING RADIUS SERVER DETAILS Edit Double click the RADIUS server or select the RADIUS server and click Edit to modify the specified server entry For more information see Adding or Modifying RADIUS Server Details on page 114 Delete Click to remove a RADIUS server entry Send interim each n minutes Check to enable the ECS to send interim billing reports to the RADIUS server Set the interval at which the ECS sends billing information to the RADIUS server to between 1 and 60 minutes To add a RADIUS server click Add to display the Add Radius Server dialog box To modify an existing RADIUS server select the server in the Radius section of the Settings tab and click Edit or double click the server to display the Edit Radius Server dialog box The following options are available in the Add Radius Server or Edit Radius Server dialog box Server address Type the address of the RADIUS server Type Select the required type from the drop down list RFC Compliant refers to RFC 2865 Shiva refers to the Shiva Access Manager SAM server Authentication port Configure an authentication port for the RADIUS server By default RFC Compliant and Shiva servers communicate via port 1812 114 Enhanced Communication Server ECS User Guide SECURITY ABOUT H 235 SECURITY Security Accounting port Configure an accounting port for the RADIUS server By default RFC Compliant server
106. Strip local zone prefix es for gateway calls Replace stripped prefix with 3 LRO hop count 1 Help Logs Biling Alert Indications LDAP External API DNS Central Database Radius Security Altemate Gatekeeper Firewall Advanced Figure 6 4 Settings Tab Dial Plan WHAT You CAN The following options are available for configuring the Dial Plan CONFIGURE Note These options are available only in version 2 of the Dial Plan Settings Tab 79 Dial Plan Strip local zone prefix es When checked enables the ECS to strip its own zone prefixes in non gateway calls internal IP network calls For example check this option if you want an endpoint to register without a zone prefix Strip local zone prefix es for gateway calls When checked enables the ECS to strip its own zone prefixes in gateway calls IP to ISDN network calls This option is for cases in which a call is dialed to a gateway and you want the ECS to remove the local zone prefix from the number For example you have a service 90 an ISDN number 03 7679408 local zone prefix is 03 and someone on your network dials 90 03 7679408 When the Strip local zone prefix es for gateway calls option is checked the gateway receives the number 90 7679408 If the option is unchecked the gateway receives 90 03 7679408 Note The Strip local zone prefix es and Strip local zone prefix es for gateway calls options are independent of each other
107. T INITIATED UNREGISTRATION GATEKEEPER INITIATED UNREGISTRATION Routing H 245 Control Channels In addition to the Call Signal routing mode the gatekeeper can route H 245 Control channels To establish a H 245 routed call the gatekeeper administrator can define an H 245 routed mode as a Default Policy for all calls Figure 2 3 shows H 245 routed Call Signaling ENDPOINT A GATEKEEPER RTP DTP DATA CHANNELS RAS Q 931 Channel Call Signaling Channel H 245 Channel Figure 2 3 H 245 Routed Call Signaling A call can be terminated in a number of ways as described below To terminate a call both endpoints send a Disengage Request message DRQ to inform the gatekeeper that a call is being terminated The gatekeeper can accept or reject this request An alternative to a Disengage Request message is an Unregistration Request message URQ Either an endpoint or a gatekeeper can unregister an endpoint When the gatekeeper receives a URQ message from a valid endpoint the gatekeeper views the request details and can either accept or reject the request The gatekeeper uses the H 323 polling mechanism IRQ IRR or the Time To Live message TTL sent by the endpoint for detecting endpoints that went offline without performing Unregistration When the gatekeeper detects that an endpoint is not active the gatekeeper initiates a URQ message Gatekeepers 29 Support of Endpoints without RAS Capabilities SUPPORT OF Th
108. The Routing mode field in the Calls section of the Settings tab affects what happens to a call when the Primary ECS goes offline and is replaced by the Secondary ECS In Direct Mode an existing call remains connected A direct call in mid Setup will be disconnected when the Primary ECS goes offline m In Call Setup Q 931 Mode or Call Setup Q 931 and Call Control H 245 Mode a call in mid Setup when the Primary ECS goes offline will be disconnected A call in progress when the Q 931 TCP connection fails will usually be disconnected but may be reconnected depending on endpoint capabilities IP Release is a standalone service that runs in parallel with every ECS IP Release prevents IP address conflicts by releasing the ECS Public IP address when it recognizes that some ECS service has gone offline 122 Enhanced Communication Server ECS User Guide CONFIGURING THE ALTERNATE GATEKEEPER FUNCTION WHAT You CAN CONFIGURE Alternate Gatekeeper This section describes the configuration options in the Alternate Gatekeeper section of the Settings tab Settings Basics Calls Alternate Gatekeeper Capacity M Use Alternate Gatekeeper Dial Plan Alternate Gatekeeper Native IP Supplementary Services Public Gatekeeper IP Logs Billing Probe IP Alert Indications Ping interval seconds 3 LDAP Inter gatekeeper communication port 12378 External API DNS Go to Alternate Gatekeeper al Database Help Radius Security
109. Time 05176 Source ARJ Reason 00 Dest ARJ Reason 00 Source Release Cause 0 1 Dest Release Cause 0 1 Source Release Reason 02 Dest Release Reason 02 H450 Transfer Ended Call 0 H450 Transferred To Signal IP 000 000 000 000 H450 Transferred To Signal Port 00000 H450 Transfer Started Call 0 H450 Transferred From Signal IP 000 000 000 000 H450 Transferred From Signal Port 00000 H450 Transferred From Call Td 00000000000000000000000000000000 H450 Call Record Type 0 H450 Forwarded Call 0 H450 Forward Type 0 H450 Forwarded From Signal IP 000 000 000 000 H450 Forwarded From Signal Port 00000 Source Alias 481003106 Source Alias 484021172 020 055 015 01112 ECS CDR Structure 317 CDR Samples Source Alias 485013106 company com Dest Alias 491006991234 Service Number 5200299 Calling Party Number 531003106 Call Initiator Type 1 Call Media Type Video 1 Call Media Type Audio 1 Call Media Type Data 1 Call Is From Service 0 Conference Number 6000588028 Is Fall Back Call 0 Source Zone 2 Real Connect time 28 05 2004 07 04 05 318 Enhanced Communication Server ECS User Guide APPENDIX C WHAT S IN THIS APPENDIX OVERVIEW BEFORE YOU BEGIN ECS GROUP HUNTING This appendix describes how to configure the ECS Group Hunting feature and includes the following m Overview Before You Begin Configuring Group Hunting Group Hunting enables the ECS to
110. Type 1 H450 Forwarded From Signal IP 172 020 069 183 H450 Forwarded From Signal Port 01210 H450 Forwarded From Alias 461003108 Source Alias 481003111 Dest Alias 49100220 Calling Party Number 531003111 Call Initiator Type 1 Call Media Type Video 1 Call Media Type Audio 1 Call Media Type Data 1 Call Is From Service 0 Conference Number 6000588028 Is Fall Back Call 0 Source Zone 2 Real Connect time 27 05 2004 14 09 07 E 164 alias 106 calls E 164 alias 1234 using service 99 via a RADVISION Gatekeeper CDR Version Number 00 00 00 03 Generator Type 1 Record Type 1 Generator Ras Ip 172 020 001 234 Generator Ras Port 01719 Generator Call Signal Ip 172 020 001 234 Generator Call Signal Port 01720 Generator Identifier GK Generation Time 28 05 2004 07 05 02 Source Call Identifier 0217b31b2bbbc33b18245634343434ef Dest Call Identifier 0217b31b2bbbc33b18245634343434ef Conference Id 0217b31b2bbbc33b18255634343434ef Call Model 3 Dest Zone 0 316 Enhanced Communication Server ECS User Guide CDR Samples Source Endpoint Type 1 Source Call Signal Ip 172 020 001 234 Source Call Signal Port 02939 Dest Endpoint Type 2 Dest Call Signal Ip 172 020 001 234 Dest Call Signal Port 05070 Bandwidth 0000512000 Call Is To Service 1 ACF Time 28 05 2004 07 03 56 Connect time 28 05 2004 07 04 00 Release time 28 05 2004 07 05 01 DRQ Time 28 05 2004 07 05 01 Ring Time 04375 Establishment
111. UT THIS MANUAL The RADVISION Enhanced Communication Server ECS User Guide describes how to install configure and monitor the server version and the standalone software version of the RADVISION Enhanced Communication Server ECS The ECS documentation set is available on the RADVISION Utilities and Documentation CD and includes the following manuals and online help The manuals are available in PDF format m Enhanced Communication Server ECS User Guide m Enhanced Communication Server ECS Quick Start Enhanced Communication Server ECS Online Help The current version of the ECS is 7 0 Following is a list of released versions and the features that they support All versions of the ECS are backward compatible and fully H 323 compliant The following features are supported in ECS version 1 0 m H 323 version 2 compliant m A web interface for configuring and administering the ECS CDR for customized billing solutions H 341 MIB support m H 450 Forwarding and Transfer Supplementary Services Cisco Proxy support About This Manual xvii ECS Features RAI RAC support line hunting and conference hunting LDAP support VERSION 2 0 The following are supported in ECS version 2 0 H 323 version 3 compliant Group Hunting Resolution of unrecognized aliases via inter zone LRQ communication Domain Name Server support m Online logging m Dial Plan for hierarchical gatekeeper deployments if licensed a Wildcard digit
112. User Guide TIME TO LIVE TTL AND TTL RESILIENCY FIXED CALLING PARTY NUMBER What the ECS Provides TTL The Time to Live TTL feature provides enabled registrations management and ensures that information displayed in the ECS Administrator user interface accurately reflects the ECS database TTL forces a registered endpoint to re register with the ECS when the endpoint TTL setting expires When the TTL feature is unchecked the ECS ignores the endpoint TTL setting and regards that endpoint as being online even after the endpoint TTL setting expires For information about the TTL feature see Advanced on page 125 TTL RESILIENCY TTL Resiliency ensures that TTL messages safely reach the ECS in cases where there is noise on the network TTL Resiliency enables administrators to increase the length of time that the ECS waits for a TTL before an endpoint is unregistered For information about configuring TTL Resiliency see Advanced on page 125 The Fixed Calling Party Number CPN feature enables administrators to assign a fixed Calling Party Number to an alias which is predefined in the ECS in static IP mode The CPN alias is based on the E 164 address of a specific endpoint The Calling PartyNumber parameter can be used for billing purposes and is added to the CDR when the CDR is generated Administrators define predefined endpoints in a static IP mode with a permanent alias The permanent alias is sent to the gateway and to the E
113. User Guide SCOPI Enhanced Communication Server Version 7 1 RADVISION Delivering the Visual Experience NOTICE 2005 2009 RADVISION Lid All intellectual property rights in this publication are owned by RADVISION Ltd and are protected by United States copyright laws other applicable copyright laws and international treaty provisions RADVISION Ltd retains all rights not expressly granted This publication is RADVISION confidential No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by RADVISION Ltd No representation of warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either by RADVISION Ltd or its agents RADVISION Ltd reserves the right to revise this publication and make changes without obligation to notify any person of such revisions or changes RADVISION Ltd may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this publication it is furnished under a license agreement included with the product as a separate document If you are unable to locate a copy please contact RADVISION Ltd and a copy will be provided to you Unless otherwise indicated RADVISION registered trademarks are registered in the United States and other territories All registered trademarks reco
114. You CAN The following options are available for configuring ECS services CONFIGURE Note The Add Edit and Delete buttons are disabled for the Slave ECS Add Click to add an ECS service For more information see Adding or Modifying ECS User Defined Services on page 178 Services Tab 177 About the Services Tab ADDING OR MobDIFYING ECS USER DEFINED SERVICES Edit Double click an ECS service in the list or select a service and click Edit to modify the selected ECS service For more information see Adding or Modifying ECS User Defined Services on page 178 Delete Select a service and click the Delete button to delete the selected ECS service To add a user defined ECS service to the ECS database click Add to display the Service Properties dialog box To modify an existing user defined ECS service ECS double click the required service in the Services tab or select the required service and click Edit to display the Service Properties dialog box If you modify a service that is not predefined the status of the service automatically changes to predefined For more information on predefined endpoints see About Predefined Endpoints in the Endpoints chapter Prefix js Prefix type Phone number Description Bervice description i M Conference Hunting Global service fro Allow access for M In zone non predefined endpoints M Out of zone endpoints Upload Cancel Help Figure 9 2 Service Propertie
115. a field that represents the time and date will always have the same format and the same length since the string 02 05 2004 11 46 57 is 19 characters long Variable length fields also called TLV Tag Length Value are fields where the length is unknown and can change from CDR to CDR For example the length of an alias field changes from alias to alias The CDR is formatted so that all fixed length fields appear first enabling direct access to these fields from the beginning of the CDR according to their offset All the variable length fields appear afterwards Since the length of these fields is unknown direct access to these fields is impossible and you should read this part of the CDR serially Special tags are inserted in front of the variable length fields to help you identify the type of field and its length All fields start with a string that identifies them followed by the sign and then end with a new line n For example a fixed length field that contains the connection time will look like this Connect time 02 05 2004 11 46 57 However there is a difference between the format of fixed length fields and variable length fields In fixed length fields the field contains A description string with the sign m The value of the fixed length field m New line An The length of the field is measured from the 669 sign to the end of the line Examples Dest Call Signal Ip 172 020 001
116. ab Table 14 1 Neighbor Gatekeepers Configuration Field Description Prefix Displays the zone prefix For information on zone prefixes see Zone Prefix 1 and 2 Service on page 173 Description Displays the Neighbor Gatekeeper description in free text This field appears when the Use Central Database option is unchecked in the Central Database section of the Settings tab Gatekeeper ID Displays the Neighbor Gatekeeper identifier This field appears when the Use Central Database option is checked in the Central Database section of the Settings tab IP Address Displays the IP address of the Neighbor Gatekeeper Port Displays the port number of the Neighbor Gatekeeper Use Proxy Indicates whether or not the ECS routes all calls from this zone to the Neighbor Gatekeeper through the Cisco Proxy For more information about the Cisco Proxy see Cisco Proxy Support on page 9 LDAP Indicates whether or not the Neighbor Gatekeeper was retrieved from the LDAP server For information on the LDAP server see LDAP on page 93 Central Indicates whether or not the Neighbor Gatekeeper was retrieved from Database the Central Database For information on the Central Database see Central Database on page 109 246 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Neighbors Total Indicates the total number of Neighbor Gatekeepers currently listed in the ECS database Go to Click to op
117. add further user aliases 276 Enhanced Communication Server ECS User Guide Working with the Gatekeeper Schema If using Netscape Directory Server type the gatekeeper identifier in the rvgkid field To add an additional gatekeeper identifier to which the user has access right click the rvgkid field and select Add value An additional rvgkid field appears Repeat the process to add further gatekeeper identifiers If using iPlanet Directory Server click Add Attribute and select rvgkid from the Add Attribute list Type the gatekeeper identifier in the rvgkid field To add an additional gatekeeper identifier click the rvgkid field then click the Add Value button An additional rvgkid field appears Repeat the process to add further user aliases Type the IP address and Call Signaling port in the rvuseripes field e g 172 23 1 10 1720 the IP address and RAS port in the rvuseripras field e g 172 23 1 10 1719 and optionally the user password in the rvuserpsswd field To activate any of these fields see To activate optional Property Editor fields on page 277 Note To allow access from an endpoint to an ECS that is bound to an LDAP server add the endpoint details and the gatekeeper identifier to the Static Information Tree Note Define static endpoint e mail aliases in the LDAP server using lower case only regardless of how you define the e mail alias in the endpoint itself For example define EMAIL abc company and no
118. alias according to the domain configured in the Local Domain field of the DNS section of the Settings tab This enables the ECS Domain Name Server to resolve e mail aliases even when an endpoint does not support e mail alias definition The ECS generates an e mail alias as follows RRQ MESSAGES When the H 323 Name alias contains the symbol The ECS generates an e mail address by copying the H 323 alias This e mail address is added to the current list of e mail addresses The new e mail address does not override an existing identical address in the list When the H 323 Name alias does not contain the symbol The ECS generates an e mail using the format lt h323 ID gt lt gatekeeper domain gt where O A323 ID represents the H 323 Name alias O gatekeeper domain represents the value entered in the Local Domain field of the DNS section of the Settings tab ARQ AND LRQ MESSAGES When the H 323 Name alias contains the symbol The ECS generates an e mail address by copying the H 323 alias This e mail address is added to the current list of e mail addresses The new e mail address does not override an existing identical address in the list When the H 323 Name alias does not contain the symbol The ECS takes no action For information about configuring the automatic generation of e mail addresses see DNS on page 105 ADDRESS GENERATION E E i E 14 Enhanced Communication Server ECS
119. allback M Enabled cc Call is not authorized by Author server Enabled Ma E Calls Capacity Dial Plan Supplementary Services Logs Biling Ate indications LDAP Extemal API DNS Central Database Radius Security Alternate Gatekeeper Firewall Advanced ina Call is not connected F Enabled Waning E SelectAll Clear All Propertie SNMP Traps Servers Address Port Add 172 10 11 22 162 Edi a Delete Figure 6 8 Settings Tab Alert Indications WHAT You CAN The following options are available for configuring alert indications CONFIGURE EVENTS Enable the events you want to monitor in the Event Log tab and designate a severity level for each event from the drop down list Select All Click to select all events simultaneously Clear All Click to deselect all events currently selected Settings Tab 89 Alert Indications Properties You can configure capacity thresholds for certain event types and the interval at which the ECS checks communication with all Child Gatekeepers Table 6 1 lists the configurable eventtypes For all other event types this option is unavailable Table 6 1 Event Type Properties Configuration Event Type Configurable Property BW capacity error High and low capacity thresholds Call capacity error Registration capacity error The interval at which the ECS checks communication with a
120. allowed Zone prefix 3 alowed Subzone Upload Cancel Help Java Applet Window Figure 8 2 Predefined Endpoint Properties Dialog Box 146 Enhanced Communication Server ECS User Guide Endpoints The following options are available in the Predefined Endpoint Properties dialog box Endpoint type Select the type of endpoint you are specifying When an endpoint attempts to register with the ECS the ECS compares the endpoint to the type that you have selected If the type is different the ECS rejects the registration If you are unsure of the type select Undefined Registration IP Enter or modify the registration IP address of the endpoint Port Enter or modify the RAS port number of the endpoint The default setting is 0 Call Signaling IP Enter or modify the Call Signaling IP address of the endpoint Port Enter or modify the Call Signaling port number of the endpoint The default setting is 0 Note Different endpoints can be predefined with the same IP address but with different port numbers If you do not predefine them they must each have a unique IP address If more than one endpoint is to run from the same computer you must predefine each endpoint separately or use DHCP mode Forward to Enter the name or number of the endpoint to which you want to forward calls that reach the endpoint you have defined You can use this option when an endpoint does not support the H 450 3 Forwarding Supplementary
121. alls Calls Capacity Routing mode Call Setup 0 931 and Call Control H 245 Dial Plan IV Send H 245 address in Setup message Supplementary Services IV Accept calls Logs T Check that call is active every 0 seconds Billing Immediate call proceeding Allow calls dialed with an IP address Always 7 For Third Party Calls use as source address and Calling Party Number Help Alert Indications LDAP External API T Route IP calls to DNS Central Database Radius Security Alternate Gatekeeper Firewall Advanced Figure 6 2 Settings Tab Calls The H 245 Proxy enables routing of H 245 channels in a point to point H 323 call When the H 245 Proxy is enabled i e when you select the Call Setup Q 931 and Call Control H 245 option in the Routing mode field the ECS acts as a middleman between two endpoints for handling the H 245 channels The Proxy allows the ECS to Control and monitor basic H 245 procedures Control and monitor logical channel setup Support Call Transfer as defined by Recommendation H 450 2 72 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Calls The following options are available for configuring the Calls section Routing mode Select Direct to route calls directly without ECS intervention Call Setup Q 931 to route the Call Setup channel through the ECS or Call Setup Q 931 and Call Control H 245 to enable the H 245 Proxy to route the Cal
122. ally type the gatekeeper description string in the rvgkdesc field and the relevant prefix in the rvgkprefix field To activate any of these fields see To activate optional Property Editor fields on page 277 Note You must add gatekeepers to the Gatekeeper List Tree if you are using the Retrieve Neighbor Gatekeeper list every n seconds option in the LDAP section of the ECS Settings tab see LDAP on page 93 Adding Entries to the LDAP Tree on page 279 Modifying Entries in the LDAP Tree on page 281 Deleting Entries from the LDAP Tree on page 282 Viewing the Error Log on page 282 This section describes the procedure for adding entries to the LDAP Tree using the LDAP Browser Editor Before adding entries of object classes defined especially for the ECS rvfolder RVsgk or rvuserstatic for the first time you must create a template for each object class To create an object class template 1 Select one of the entries already defined under the appropriate folder in the LDAP Tree For example to create a template for the RVgk object class select an entry already defined under the en gk list folder Configuring the LDAP Server 279 Manually Configuring the OpenLDAP Server Gatekeeper Schema 2 From the Edit menu select Create Template Templates are automatically saved to LdapBrowser templates templates config and a new file is created for each new template containing the required and optional attributes of the object cl
123. ample GKO_24 12 00_09 52 When this file is full the ECS generates file GK followed by the date and time of this file generation and so on You can view these files in two ways By clicking on the Log default directory icon which is located among the ECS configuration files By clicking on the View log files option at the bottom of the screen to open an FTP connection to the log files Settings Tab 83 Logs The log file numbering system is cyclical starting from zero up to 10845 This limit is calculated by dividing 1GB by the size configured in the Log file size KB parameter The default setting for the Log file size KB parameter is 100KB giving a cyclic limit of 10845 1 073 741 824 bytes divided by 1024 x 100 When a log file reaches its size limit the ECS generates further log files of the size configured in the Log file size KB field When the ECS reaches the limit configured in the Total log space KB field the log file writing mechanism returns to the first log file generated and begins to overwrite that file row by row Each time ECS logging is enabled the ECS searches for the last file of the current log according to the sequentially numbered file name If this file has available space the ECS reopens the file for writing and records the reopening date and time at which the logging restarts If this file is full the ECS generates a new log file and names this file with the next number in the sequence
124. anced Communication Server ECS User Guide STATUS TAB ABOUT THE STATUS The Status tab displays the total number of current calls and registrations and TAB the total bandwidth used The network administrator uses this tab to monitor the current call registration and bandwidth usage at any point in time Figure 5 1 Status Tab Status Tab 65 About the Status Tab WHAT YOU SEE The following information is displayed in the Status tab CURRENT STATUS Ongoing calls Displays the number of calls currently in the ECS Registered endpoints Displays the number of endpoints currently registered in the ECS BANDWIDTH KBPS Used inter zone bandwidth Displays the total bandwidth currently in use for calls from the zone to an out of zone destination and for calls entering the zone from an out of zone source 66 Enhanced Communication Server ECS User Guide ABOUT THE SETTINGS TAB SETTINGS TAB The Settings tab enables you to configure the ECS to suit your environment and requirements You define the mode of operation of the ECS by specifying registration and address resolution policies routing options bandwidth usage and other capacity characteristics H 450 Supplementary Services parameters logging options ECS identifier name and other parameters Even before you specify your own preferences the ECS can begin to accept registrations and calls using its default settings Note If you wish to modify the settings
125. and can be used to access a standalone LDAP directory service or to access a directory service that is back ended by X 500 an overall model for Directory Services on the Open Systems Interconnection OSI model of network communications You need to configure LDAP to work with the ECS For more information see the Configuring the LDAP Server chapter LDAP does not support a hierarchical ECS structure When using Dial Plan version 2 and the Hierarchy tab you cannot use LDAP to locate endpoints or to retrieve Neighbor Gatekeepers However you can use LDAP for authenticating endpoints at registration when using Dial Plan version 2 Settings Tab 95 LDAP ECS LDAP SYNCHRONIZATION WHAT You CAN CONFIGURE The ECS supports full synchronization with the LDAP server in cases of communication failure On reconnection the ECS and the LDAP server are automatically synchronized The LDAP synchronization mechanism uses the LDAP online information update failure SNMP trap The following options are available for configuring LDAP information Connect to LDAP server Select to activate all LDAP configuration fields Note When the Connect to LDAP server option is checked information retrieved from the Central Database about Neighbor Gatekeepers is read only For more information about Neighbor Gatekeepers see the Neighbors Tab chapter and the Hierarchy Tab chapter Status Indicates the status of the ECS connection to the LDAP s
126. and other ECS installations in the network if they exist m Ifthe endpoint is not registered perform the steps described at Resolving Endpoint Registration Failure on page 336 The dialed number contains a service prefix Verify that the number you dialed does not as a subset contain any service prefix which is listed in the ECS Services table The endpoint you are calling is busy or not m Wait for the endpoint to become configured to Auto Answer incoming calls available m Wait until the call is answered There is a conflict between the endpoint Ensure that the endpoint E 164 alias and E 164 alias and the MCU Gateway service the MCU Gateway prefix are not the same prefix or a subset of each other No calls successfully connect Verify that the Accept calls option is checked at ECS gt Settings gt Calls Troubleshooting the ECS 339 Resolving Failure of Calls to the MCU or Gateway RESOLVING FAILURE OF CALLS TO THE MCU oR GATEWAY Possible Causes Verification Steps If bandwidth rules are used all the bandwidth rules that apply to this call must be satisfied for the call to succeed There may be one rule that exceeds its bandwidth m Check which rules apply to this call Check the capacity of each rule Verify that both endpoints are registered with the ECS If bandwidth rules are used there may not be enough bandwidth for incoming calls in the zone to which you are callin
127. andwidth Rules dialog box displays For more information see Adding or Modifying Inter zone Rules on page 202 Delete Select the required inter zone rule and click Delete to remove To create a new inter subzone rule click Add to display the Inter subzone Bandwidth Rules dialog box To modify an existing inter subzone rule double click the required inter subzone rule or select the required inter subzone rule and click Edit to display the Inter subzone Bandwidth Rules dialog box Note If you select the Subzone Default entry the Inter subzone Bandwidth Rules dialog box displays default settings only For more information see Viewing or Modifying the Default Inter subzone Rule on page 201 198 Enhanced Communication Server ECS User Guide Configuring Bandwidth Policy Inter subzone Bandwidth Rules Name Description Connection T Any subzone l ian meu Pol Priority Dedicated Bandwidth kbps Total allowed bandwidth fi 024 Maximum bandwidth per call between subzones f 024 Upload Cancel Help Warning Applet Window Figure 10 7 Inter subzone Bandwidth Rules Dialog Box The following options are available in the Inter subzone Bandwidth Rules dialog box Name Type the required name of the inter subzone rule Description Type the required description of the inter subzone rule Bandwidth Policy Tab 199 Configuring Bandwidth Policy CONNECTION You can apply the specified inter
128. andwidth to the specified group of endpoints Allowed bandwidth per endpoint Select to configure a maximum allowed bandwidth for each of the endpoints included in the group 162 Enhanced Communication Server ECS User Guide VIEWING PROPERTIES OF ENDPOINTS BELONGING TO A GROUP About Groups Click Endpoints to display the Group Endpoints dialog box The Group Endpoints dialog box enables you to view details of all endpoints belonging to the specified group x Name Number Registration IP Type Predefined Online On Call abc 11 200 201 202 203 Terminal yes 2000 04 12 13 34 14 no lt lt First P Endpoints 1 to 1 of 1 Nex Show 20 each time Close Help Figure 8 10 Group Endpoints Dialog Box The following information is displayed in the Group Endpoints dialog box Table 8 4 Group Endpoints Dialog Box Field Description Name Displays the H 323 alias name of the endpoint Where an endpoint has more than one alias only the first one is displayed Number Displays the E 164 alias number of the endpoint Where an endpoint has more than one alias only the first one is displayed Registration IP Displays the IP address of the endpoint Type Displays the type of endpoint terminal MCU or gateway Predefined Indicates whether or not the endpoint has been predefined Endpoints Tab 163 About Groups Table 8 4 Group Endpoints Dialog Box continue
129. as added to the machine LAN cable problem Verify the switch port settings Try another Ethernet cable This section describes what to do if the ECS fails to connect to the LDAP server Possible Causes Verification Steps The LDAP server is offline Verify that the LDAP server is up and running The LDAP server has incorrect TCP IP settings Verify that the correct LDAP server IP address is configured at ECS gt Settings gt LDAP The Gatekeeper schema is not built on the LDAP server Build the Gatekeeper schema on the LDAP server tree ECS authentication against the LDAP server schema fails Use the appropriate root node user name and password as defined in the LDAP Directory server 338 Enhanced Communication Server ECS User Guide RESOLVING CALL FAILURE TO ENDPOINTS Resolving Call Failure to Endpoints Possible Causes Verification Steps The ECS connection to the LDAP serveris Reset the connection to LDAP as follows marked as Failed m Uncheck the Connect to LDAP server option at ECS gt Settings gt LDAP m Click Upload then re check Connect to LDAP server m Click Upload again This section describes what to do if calls to endpoints via the ECS fail Possible Causes Verification Steps The called endpoint is not registered to the m Verify that the endpoint is listed local ECS or to any other ECS in the Endpoints table of the local ECS
130. ass Ga To add a new entry to the Static Information Tree 1 Select the cn static information folder in the LDAP Tree 2 Inthe Edit menu select Add Entry and then rvuserstatic The Create New rvuserstatic Entry dialog box displays 3 Type a new alias in the rvuseralias field and amend the RVuserAlias string in the dn field 4 Type the gatekeeper identifier in the rvgkid field Optionally type the IP address and Call Signaling port in the rvuseripces field e g 172 23 1 10 1720 and the IP address and RAS port in the rvuseripras field e g 172 23 1 10 1719 6 Click Apply to complete the process e To add a new entry to the Online Information Tree 1 Select the cn online information folder in the LDAP Tree 2 Inthe Edit menu select Add Entry and then rvfolder The Create New rvfolder Entry dialog box displays 3 Type a new gatekeeper identifier in the cn field and amend the newrvfolder string in the dn field 4 Click Apply to complete the process Note After you have prepared the rvfolder entry in the LDAP Tree the ECS automatically updates online registration information ee To add a new entry to the Gatekeeper List Tree 1 Select the cn gk list folder in the LDAP Tree 2 Inthe Edit menu select Add Entry and then RVgk The Create New RVgk Entry dialog box displays 280 Enhanced Communication Server ECS User Guide 7 Manually Configuring the OpenLDAP Server Gatekeeper Schema Type the IP address and RA
131. assword invalid LDAP server address and so on Warning When checked endpoints can still register to the ECS but the ECS will not perform authentication or authorization OPTIONS AVAILABLE WHEN THE H 350 SCHEMA IS SELECTED Authentication mode Select the required endpoint authentication mode from the drop down list None The ECS performs no endpoint authentication H 235 only available only when the Enable security H 235 option is checked in the Security section The ECS authenticates endpoints using user name and password only according to H 235 Annex D m H 235 or Name alias available only when the Enable security H 235 option is checked in the Security section The ECS authenticates endpoints according to either o User name and password only or o Name alias only This option allows endpoints which do not support H 235 Annex D to register Note For more information about H 235 security see Security on page 115 Settings Tab 101 LDAP Register endpoints with When an endpoint registers with the ECS the ECS stores the endpoint aliases retrieved from the LDAP server and from the endpoint RRQ message Select the required alias type for endpoint registration from the drop down list Set to Online aliases when the Authentication mode option is set to None a LDAP aliases The ECS uses only the endpoint alias retrieved from the LDAP server Online aliases The ECS uses only the endpoint alias
132. at wac Extended Log File Format pa Properties Figure A 7 Default Web Site Properties Dialog Box Ensure that the TCP Port is not set to 80 and then click OK 5 Click OK to close the Internet Services Manager 6 Run the ECS setup and set the ECS log FTP default path Note RADVISION recommends that you set the TCP Port field to Port 10152 Additional Installation Information for the ECS Standalone Software 297 Configuring IIS 4 Subcomponents Windows 2000 2003 To set the ECS default FTP path 1 Select Start gt Programs gt Administrative Tools gt Internet Service Manager The Internet Information Services panel Figure A 6 displays 2 Expand the tree to view the Default FTP Site directory 3 Right click Default FTP Site and select New gt Virtual Directory as shown in Figure A 8 The New Virtual Directory Wizard screen is displayed E Internet information services TE Action view e gt 0m EDR gt m n bee SES SY FRR NSS SSN SCS Tree Internet Information Services B andy E Default Ww Explore gt Default St Open Browse Start Stop Pause Virtual Directory All Tasks View Refresh Export List Properties Help Create new virtual directory Figure A 8 Internet Information Services Panel 4 Type gk_log in the Alias text box and click Next 5 Navigate to the ECS logs directory and select and then click Next 6 C
133. atch service exception messages and to automatically reset the PC on which the ECS runs On automatic reset ECS logs are copied to a new folder and stored The ECS supports the ITU T H 350 standard for storing and retrieving video and voice over Internet Protocol VoIP information from enterprise directories H 350 enables you to link account management and authorization automation to the enterprise directory using the Lightweight Directory Access Protocol LDAP ECS Overview 17 What the ECS Provides USER GROUPS BANDWIDTH POLICY SUBZONES IP ADDRESS DIALING CONTROL ADVANCED CALL FALLBACK The Groups section of the Endpoints tab enables you to define user groups for easy management of multiple endpoints You can configure group member rules permissions allowed services and bandwidth settings for all members of the specified group For more information see Groups on page 157 The Bandwidth Policy configuration tab also enables you to define rules for the management of bandwidth resources on your network The Bandwidth Policy configuration tab enables you to define multiple subzones within the ECS zone You can define subzone rules enabling bandwidth control within and between each subzone For information about configuring ECS bandwidth management see Bandwidth Policy on page 191 IP address dialing control enables you to instruct the ECS when to block incoming calls dialed using an IP address only with no alias For
134. ation group box in the Make Call dialog box The Select Endpoint dialog box displays Double click an entry in the Select Endpoint table of type Terminal or select an entry in the Select Endpoint table of type Terminal and click OK The Make Call dialog box displays The values in the Name and Type columns of the Select Endpoint table for the specified endpoint appear in the Alias and Alias Type fields of the Source or Destination group box in the Make Call dialog box To specify the alias for a source or destination gateway in third party controlled calls 1 Click Browse in the Source or Destination group box in the Make Call dialog box The Select Endpoint dialog box displays Double click an entry in the Select Endpoint table of type Gateway or select an entry in the Select Endpoint table of type Gateway and click OK The Gateway Info dialog box displays Figure 11 5 Select the required service from the drop down list of supported gateway services and service descriptions and type a dialing number The alias is generated by placing the selected service number before the specified dialing number For example if the selected service number is 86 and the specified dialing number is 45 the alias created is 8645 218 Enhanced Communication Server ECS User Guide About the Call Control Tab 4 Click OK The generated alias appears in the Alias field of the Source or Destination group box Gateway appears in
135. ations with the list of users in the LDAP server under the corresponding ECS entry You enable maintenance and synchronization by defining entries for each RADVISION ECS under the Online Information directory using the rvfolder object class The Gatekeeper List Tree centralizes the details of the gatekeepers in the system The object class for each gatekeeper entry is rvgk For each gatekeeper this tree stores m IP addresses Call Signaling and RAS addresses Gatekeeper identifier m Prefix An indication of the gatekeeper routing mode routed or direct Aside from this list all references in the LDAP Tree to a gatekeeper will be to the gatekeeper identifier only For instance in the Static Information Tree the allowed gatekeeper list of the user consists solely of such gatekeeper identifiers The Gatekeeper List Tree supplies the detailed information of those gatekeepers 268 Enhanced Communication Server ECS User Guide CONFIGURATION OPTIONS FOR SUPPORTED LDAP SERVERS AUTOMATIC CONFIGURATION MANUAL CONFIGURATION LDAP CONFIGURATION TOOL Configuration Options for Supported LDAP Servers This section describes the configuration options that are available for each of the supported LDAP servers Use the LDAP Configuration Tool to automatically configure the following directory servers to work with either the Gatekeeper schema or the H 350 schema Sun Java System Directory Server 5 2 formerly Sun ONE Direc
136. aversion 69 services 327 Services tab in version2 180 stripping 328 topology 323 324 325 Zone Prefixes 328 Disconnecting a call 209 Disconnecting all calls 209 DNS 12 105 108 DRQ 29 E E mail address generation Endpoints allowed services 156 authorization via external server 17 103 checking an endpoint is online 126 current number registered vs maximum permitted 66 Force Direct Mode 129 Force Routed Mode 100 forwarding extension 228 233 in zone non predefined endpoints 179 locating endpoints 100 144 217 make predefined 156 modify registration IP address 147 modifying the properties of an online endpoint 154 out of zone endpoints 180 predefined 145 146 147 edit predefined data 146 156 registration maximum number 77 policy 70 remote alias 212 specifying type 147 supported services 156 Time To Live TTL 127 TTL Resiliency 15 unregistering 145 endpoint initiated unregistration 29 unregistering all 145 username 258 259 Endpoints tab 141 Enhanced services 5 Event Log tab 255 Exit zone prefixes See also Dial Plan 175 328 External API 14 105 107 108 17 103 F Fallback 18 224 229 Filters 242 244 331 adding 245 modifying 245 Fixed Calling Party Number 15 75 128 151 Flat Index add on module 20 Forward amp Fallback tab 223 Forwarding 172 223 224 endpoint extension 228 233 Forward On Busy H 450 3 82 223 228 Forward On No Answer H 450 3 82 223 228 forwarded to alias type
137. ays Click Finish to exit the installation wizard This section describes how to install the ECS using the Custom installation option The Custom installation option enables you to perform the following actions during installation Define the installation directory location Install ECS only or ECS and the LDAP Configuration Tool Define an SNMP community string Modify the web server port for either ECS or the Microsoft web server both use port 80 by default Enable the Microsoft IIS FTP server to access the ECS log file and CDR file virtual directories Enable the ECS to work with Microsoft Windows Firewall Getting Started 35 Customized Installation se Procedure Standalone software version Copy the RADVISION_ECS_Setup exe file from the ECS CD ROM to your local machine and then run the file RADVISION server version Start the VNC Viewer and log in to view the server desktop On the server desktop locate and double click the RADVISION_ECS_Setup exe file The Welcome screen displays If you have an earlier version of the ECS installed on your machine the Welcome screen notifies you that an upgrade to the current version will occur Click Next The License Agreement dialog box displays Select the I accept the terms of the license agreement option and click Next to continue In the Setup Type dialog box select the Custom option and click Next The Choose Destination Location dialog box displays
138. b CALLS IN PROGRESS Endpoint 1 Alias Displays the alias of the source endpoint in a third party controlled call currently in progress Endpoint 2 Alias Displays the alias of the destination endpoint in a third party controlled call currently in progress Status Displays the status of a third party controlled call currently in progress Options are OK when the call has successfully connected and is in progress Trying to connect and Failed Call Control Tab 215 About the Call Control Tab SPECIFYING THIRD The Select Endpoint dialog box enables you to see endpoints that are predefined PARTY CONTROL and online registered You can specify the alias and the alias type for the source CALL ALIASES and destination endpoints in a third party controlled call and for a gateway or an MCU Z Select Endpoint Select endpoint Name Number Registration IP Type Predefined Online a 1720010010002 1720010010012 1720010010022 1720010010032 1720010010042 1720010010052 1720010010062 1720010010072 1720010010082 1720010010092 1720010010102 1720010010112 1720010010122 1720010010132 172141 0 Terminal yes forced 172444 Terminal yes forced 172112 Terminal yes forced 172113 Terminal yes forced 172114 Terminal yes forced 1721415 Terminal yes forced 1721 16 Terminal yes forced 147211 7 Terminal yes forced 172118 Terminal yes forced 172119 Terminal yes forced 172141410 Terminal yes forced 172144141 Termina
139. ber of criteria that you should consider before defining a dial plan These include network size whether dialing is internal or external or both scalability whether you want PSTN numbering or alias numbering and whether you wish to create a PBX like environment A further consideration is the relative positioning of gatekeepers within the network The kind of network you have will determine the kind of ECS Dial Plan you will build The following criteria will help you understand what kind of network you have m Network Scale Network scale is a key factor when deciding about the type of ECS Dial Plan you will build If the network is large setting up and configuring a hierarchy of gatekeepers is recommended If the network is small a simple flat topology may be sufficient m Network Usage The way your network will be used will affect the dial plan If the network will be used for internal as well as external calls the ECS Dial Plan should include a way to dial out from the inside network to the outside network If the network will be used for internal calls only aliases or simple four or five digit numbers may be preferable to longer PSTN like numbers Expected Network Growth Scalability is an important issue Setting up and configuring devices in the network is time consuming When a network grows and new endpoints dialing areas and gatekeepers are added there may be a need to renumber the entire system It is recommended to
140. by field at ECS gt Settings gt Advanced If this does not help perform the following m Uncheck the Enable TTL option at ECS gt Settings gt Advanced m Uncheck the Check that endpoint is online every n seconds option at ECS gt Settings gt Advanced This section describes what to do if an H 323 entity fails to register with the ECS Note This issue occurs when the H 323 entity has more than one IP address for example the MCU IVR cannot register to the ECS along with its MCU Possible Causes Verification Steps The ECS does not support a DHCP Verify that the DHCP environment in the environment zone option is checked at ECS gt Settings gt Basics Troubleshooting the ECS 337 Resolving Endpoint Connectivity Problems RESOLVING ENDPOINT CONNECTIVITY PROBLEMS RESOLVING FAILURE TO CONNECT WITH THE LDAP SERVER This section describes what to do if you experience endpoint connectivity problems Possible Causes Verification Steps IP connectivity between the ECS and the endpoint Verify that you can access the ECS using an ICMP echo request ping The endpoint registers with a different network interface than the network interface configured in the ECS m Verify that the ECS identifies the network interfaces IPs that exist in the network using the Bind to specific IP drop down list at ECS gt Settings gt Basics Reset the ECS host machine if an IP address w
141. ce KB Displays the maximum permissible size of all the ECS log files combined Debug level Select the required debug level Minimal Medium High or Maximal The debug details include reports of registrations and call transactions The default setting is Medium Enable online log When checked opens an online window that displays all ECS logging information The window is located on the same computer as the ECS and contains 1000 lines Unchecked by default Enable H 245 P roxy log Select this option to enable H 245 Proxy logging Settings Tab 85 Billing Log file size KB Displays the maximum size for a single H 245 Proxy log file Total log space KB Displays the maximum permissible size of all the H 245 Proxy log files combined View log files Opens an FTP connection for viewing the ECS log files BILLING The Billing section of the Settings tab enables you to define Call Detail Record CDR output for the ECS CDR output is created and sent on every call termination The ECS either saves CDR data in a text file with a txt extension or sends CDR data to a specific billing server at an IP address or both The text file is saved in a default directory named CDR The CDR directory is located in the Enhanced Communication Server directory The file name is given a cdr prefix with the index number of the file you save such as cdr1 txt and cdr2 txt You can change the file name prefix and the file name extension o
142. ces Enables you to view add and modify the services provided by the ECS BW Policy Enables you to define subzones and subzone rules and to determine bandwidth policy between zones and subzones Call Control Enables you to monitor current calls view call details and disconnect calls Forward amp Fallback Enables you to view and configure Call Forwarding and Call Fallback rules m Neighbors Enables you to view configure and modify Neighbor Gatekeepers and their IP addresses Hierarchy Enables you to view configure and modify a hierarchy of gatekeepers Replaces the Neighbors tab when the Dial Plan field in the Basics section of the Settings tab is set to Version 2 62 Enhanced Communication Server ECS User Guide ECS Configuration Tabs Event Log Enables you to monitor ECS alarm events Security Passwords Enables you to view configure and modify user names and passwords for endpoints that are registered with the ECS Appears only when you enable H 235 security in the Security section of the Settings tab Version Enables you to view the version numbers of the various system components Note Board Global and ECS settings must be uploaded separately since settings you have entered are not saved when you move from the Board interface or from the Global interface to the ECS interface and from the ECS interface to the Board or Global interface Working with the ECS 63 ECS Configuration Tabs 64 Enh
143. child prefix to the ECS database click Add to display the Add MODIFYING A CHILD Prefix dialog box To modify an existing child prefix double click the relevant PREFIX child prefix from the list or select a child prefix from the list and click Edit to display the Edit Prefix dialog box The following options are available in the Add Prefix and Edit Prefix dialog box Prefix Type or modify the child prefix OK Click to upload the new child prefix information to the ECS database Hierarchy Tab 253 Children 254 Enhanced Communication Server ECS User Guide ABOUT THE EVENT LoG TAB EVENT LOG TAB The Event Log tab displays a list of the reported alarm events Event Log EventID Type Time Severity Message 2 Power up 08 Apr 02 3 45 22 AM Indeterminate Power up message 1 Power down 05 Apr 02 9 08 02 AM Cleared Power down message Figure 15 1 Event Log Tab Event Log Tab 255 About the Event Log Tab WHAT YOU SEE The following information is displayed in the Event Log tab Table 15 1 Event Log Tab Displayed Information Field Description Event ID Displays the identifier for the specified alarm event Type Displays the type of event Time Displays the time at which the reported event occurred Severity Displays the severity of the reported event Message Displays the error message used to report the event Total Displays the total number of reported alarm events
144. ckground Intelligent Transfer Service BITS Server Extensions 0 2 MB M Q Common Files 1 0 MB M a File Transfer Protocol FTP Service 0 1 MB o amp FrontPage 2002 Server Extensions 14 1 MB M in Internet Information Services Manager 1 3 MB C gf Intemet Printing 0 0 MB O NNTP Service 1 0MB gt Description Includes support for throttling and restarting data transfers and a BITS Management console extension Total disk space required 4 7 MB Details Space available on disk 33947 8 MB a oes Figure A 5 Internet Information Services IIS Dialog Box 5 Verify that Common Files File Transfer Protocol FTP Server and Internet Information Services Manager are checked and click OK The Application Server dialog box displays 6 Click OK The Windows Components Wizard dialog box Figure A 4 displays 7 Click Next to complete the IIS installation Additional Installation Information for the ECS Standalone Software 295 Configuring IIS 4 Subcomponents Windows 2000 2003 CONFIGURING IIS 4 This section describes how you configure IIS 4 subcomponents on the Windows SUBCOMPONENTS 2000 and 2003 operating systems and how you set the ECS default FTP path WiNnDOows 2000 2003 a To configure IIS 4 subcomponents on Windows 2000 and 2003 1 Select Start gt Settings gt Control Panel gt Administrative Tools gt Internet Services Manager The Internet Information Services panel Figure A 6 displays Pginterne
145. configure and modify Child Gatekeepers of the ECS Hierarchy ee Gaerne Prefixes Description IP Address Port Central Database z T2141 ST i 11 21 31 41 13117 yes Nabe 12 22 4252 12223242 13374 yes ERA 13 23 43 53 13 23 33 43 13831 yes Tota 3 Goto _Add Edt Delete Help Figure 14 4 Hierarchy Tab Children Hierarchy Tab 249 Children WHAT YOU SEE WHAT You CAN CONFIGURE The following information is displayed in the Children section Table 14 2 Child Gatekeepers Configuration Field Description Prefixes Displays the zone prefix For information on zone prefixes see Zone Prefix 1 and 2 Service on page 173 Description Displays the Child Gatekeeper description in free text This field appears when the Use Central Database option is unchecked in the Central Database section of the Settings tab Gatekeeper ID Displays the Child Gatekeeper identifier This field appears when the Use Central Database option is checked in the Central Database section of the Settings tab IP Address Displays the IP address of the Child Gatekeeper Port Displays the port number of the Child Gatekeeper Central Database Indicates whether or not the Child Gatekeeper was retrieved from the Central Database For information on the Central Database see Central Database on page 109 Total Indicates the total number of Child Gatekeepers currently listed in the ECS da
146. ct the type of alias Phone number Name URL address Transport address in the IP address port number format E mail address or Party number If you select Party number the Number Type field is displayed For more information on Party number see the Endpoints chapter Forward amp Fallback Tab 227 Forwarding To Unconditional Select this tab to define a rule for Unconditional Forwarding Note When Unconditional Forwarding is enabled the Unconditional Forwarding rule overrides both the Forwarding On Busy rule and the Forwarding On No Answer rule On Busy Select this tab to define a rule for Forward On Busy On No Answer Select this tab to define a rule for Forward On No Answer Note Call Forwarding On Busy and On No Answer is not available when the Direct option is selected in the Routing mode field in the Calls section of the Settings tab Alias Enter or modify the alias of the endpoint to which the calls are forwarded You can use up to 255 characters Type Select the type of alias to which the calls are forwarded as listed at Type on page 227 Extension Enter or modify the extension of the endpoint to which the calls are forwarded This option is for calls which pass through multiple gateways 228 Enhanced Communication Server ECS User Guide FALLBACK Type Fallback Select the type of alias to which the calls are forwarded as listed at Type on page 227 Upload Click
147. cted Note ECS H 235 security works with endpoints that support H 235 Annex D and certain TANDBERG proprietary algorithms Settings Tab 115 Security WHAT You CAN The following options are available for configuring H 235 security CONFIGURE Settings Basics 2 i Security Calls v i iz Zo IV Enable security H 235 Dial Plan Help Supplementary Services Logs Billing Alert Indications LDAP External API DNS Radius Security Alternate Gatekeeper X b Figure 6 20 Settings Tab Security Enable security H 235 When checked enables the ECS to work with H 235 authentication and integrity security H 235 version 2 authentication and integrity combines Authentication and Integrity based on H 235 Annex D 116 Enhanced Communication Server ECS User Guide ALTERNATE GATEKEEPER ABOUT THE ALTERNATE GATEKEEPER FEATURE Alternate Gatekeeper The Alternate Gatekeeper section of the Settings tab enables you to configure a backup Alternate ECS to provide high availability of gatekeeper services High availability makes ECS failures transparent to the endpoints that are registered to the ECS A backup ECS the Alternate Gatekeeper runs in parallel to each online ECS The ECS builds and saves a Registration Table The Alternate Gatekeeper copies and uploads this Registration Table If the ECS goes offline the Alternate Gatekeeper replaces the ECS within ten s
148. ctions Tab 137 IP Subnet ADDING OR MODIFYING AN IP SUBNET RULE Table 7 2 Registration Restrictions Tab IP Subnet Configuration Field Description Base IP Address Displays the base IP address of the IP range Subnet Mask Displays the subnet mask of the endpoint Note The IP address and the subnet mask combine to express an IP range For information about expressing a valid IP range see http www microsoft com windows2000 en server help default asp url windows2000 en server help sag_RRAS Ch1_89 htm Add Click to add an IP Subnet rule to the ECS database You can define up to five ranges For more information see Adding or Modifying an IP Subnet Rule on page 138 Edit Double click an IP Subnet rule in the list or select an IP Subnet rule and click Edit to modify the selected IP Subnet rule For more information see Adding or Modifying an IP Subnet Rule on page 138 Delete Click to delete the selected IP Subnet rule from the ECS database To add an IP Subnet rule to the ECS database click Add to display the Add IP Subnet Rule dialog box To modify an existing IP Subnet rule in the ECS database select the required rule and click Edit or double click the required rule to display the Edit IP Subnet Rule dialog box The following options are available in the Add IP Subnet Rule and Edit IP Subnet Rule dialog box Base IP Address Type the base IP address of the IP subnet 138 Enhanced Communication
149. ctivities of registered network users Managers can set policies and control network resources such as bandwidth usage to ensure optimal implementation This flexible and scalable gatekeeper application can accommodate the growing needs of a continuously expanding networking environment The ECS supports up to 2 000 calls and 10 000 registrations according to the license purchased It is designed to provide the necessary performance for high call volume carrier class networks ECS Overview 3 ECS Environment ECS ENVIRONMENT The ECS system consists of three main entities m The ECS application that works together with the underlying RADVISION software the Gatekeeper Core H 341 MIB Stack and the H 323 Protocol Stack m A web server together with a web browser m SNMP services Web Server Web Browser SNMP Agent SNMP Services Underlying Software Gatekeeper Core Figure 1 1 The ECS Environment 4 Enhanced Communication Server ECS User Guide What the ECS Provides Each numbered component in the ECS environment performs a specific activity The flow of information between components is as follows 1 A user interacts with the ECS via a web browser 2 The browser sends and receives data via HTTP to a web server which is an SNMP agent 3 The web server sends and receives data to and from the ECS using SNMP services 4 The ECS processes the data 5 The Gatekeeper
150. d Field Description Online Indicates whether or not the endpoint is registered On Call Indicates whether or not the endpoint is participating in the current ECS session First Click the First button to display the first block of endpoints Previous Click the Previous button to display the previous block of endpoints Next Click the Next button to display the next block of endpoints Show number of endpoints each time Select the number of endpoints you want to be displayed as a block of endpoints You can display blocks of 10 200 endpoints in increments of 10 164 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING A GROUP RULE About Groups To add a new group rule click Add to display the Add Group Rule dialog box To modify an existing group rule double click the required group rule or select the required group rule and click Edit to display the Edit Group Rule dialog box Rule type Phone number z Phone number Specific alias IP range Alias length IP subnet Alias prefix Any Starts with OK Cancel Help Figure 8 11 Add Group Rule Dialog Box The following options are available in the Add Group Rule and Edit Group Rule dialog box Rule type Select the required rule type from the drop down list The rule type indicates the criterion you are using to define membership of a group The following options are available Phone number Enables you to define
151. d Communication Server ECS User Guide ABOUT THE CALL CONTROL TAB CALL CONTROL TAB The Call Control tab enables you to monitor current calls You can view additional details about a specific call including general information details about the source of the call and details about the destination of the call You can also disconnect one or all of the calls Call Control lt r IV Auto Refresh Source IP Source Alias Source Type Destination IP Destination Alias Destination Type Date and Time Service 10 11 12 12 1000 99 88 77 66 1000 Terminal 30 40 50 60 1000 112233 Terminal 05 06 00 10 35 1234 172 26 27 109 1028 81111234 MCU 172 26 39 113 1720 39113 Terminal 08 14 03 10 57 678 lt lt First Fre Calls 1 to 2 of 2 Newt gt Show 200 each time Go to Conference Details Disconnect Disconnect All Make Call Calls in Progress Help Figure 11 1 Call Control Tab Call Control Tab 207 About the Call Control Tab WHAT YoU SEE STATUS BAR WHaT You CAN CONFIGURE The following information is displayed in the Call Control tab Auto Refresh When checked the ECS checks whether or not the information in the Call Control tab has changed at predetermined intervals of ten seconds Any changes are updated automatically to the Call Control tab Table 11 1 Call Control Tab Details Field Description Source IP Displays the IP address
152. d either allow or prohibit the endpoint from using these services Allow Decline Select a service from the list and click once on this option to allow the endpoint to use this service Click again to prohibit the endpoint from using this service Allowed bandwidth Kbps read only Displays the maximum allowed bandwidth for each of the endpoints included in the group Available only when the Enable groups option is checked in the Groups section of the Endpoints tab Allow making calls Check to enable the endpoint to initiate calls Available only when the Enable groups option is checked in the Groups section of the Endpoints tab Allow receiving calls Check to enable the endpoint to receive calls Available only when the Enable groups option is checked in the Groups section of the Endpoints tab Groups Click to view the properties of the groups of which this endpoint is a member Available only when the Enable groups option is checked in the Groups section of the Endpoints tab For more information see Viewing Properties of the Group to which an Endpoint Belongs on page 152 Subzone Displays the subzone to which the endpoint belongs as defined in the Subzones section of the Bandwidth Policy tab Upload Click the Upload button to add the predefined endpoint to the ECS database Endpoints Tab 149 Endpoints ADDING OR MODIFYING AN ENDPOINT ALIAS An endpoint alias is an alternative identification string for an IP address An
153. d inter subzone rules dedicated or non dedicated This section describes the configuration options in the Bandwidth Policy section of the BW Policy tab BW Policy El Subzones Inter subzone rules Bandwidth Policy Name Description Allowed Used Available Dedicated Subzone Defaut Subzone default bar 100000 0 100000 no tule3 tule3 desc 10 g 20 a Add Edit Delete Inter zone rules Name Description Allowed Used Available Dedicated ECS Default ECS default bandwic 10000 a 70000 no a A Edit Delete Help Figure 10 6 BW Tab Bandwidth Policy The following information is displayed in the Bandwidth Policy section of the BW Policy tab Information is displayed for both inter subzone rules and for inter zone rules Table 10 4 BW Tab Bandwidth Policy Configuration Field Description Name Displays the name of the specified rule Description Displays the description of the specified rule Allowed Displays the total bandwidth in Kbps allowed by the specified rule 196 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Configuring Bandwidth Policy Table 10 4 BW Tab Bandwidth Policy Configuration continued Field Description Used Displays the bandwidth in Kbps currently used by calls governed by the specified rule Available Displays the free bandwidth in Kbps currently available to calls gover
154. d length in characters of the endpoint E 164 alias Selecting Any instructs the ECS to accept a prefix of any length The length value must be from 1 to 256 Alias prefix Select Any or Starts with to indicate the prefix of the endpoint E 164 alias The prefix must contain at least one digit Selecting Any instructs the ECS to accept any prefix The length of the prefix in characters cannot exceed the length of the alias defined in the Alias length field Note A rule with both the Alias length and Alias prefix fields set to Any is invalid Such a rule allows all E 164 aliases with no restriction The following options are available when the Rule type option is set to Specific Alias Add Group Rule x Rule type Specific alias Alias Type Phone number Phone number Transport address E mail address Party number OK Cancel Help Figure 8 13 Add Group Rule Dialog Box Specific Alias Endpoints Tab 167 About Groups OPTIONS AVAILABLE WHEN THE IP RANGE RULE TYPE IS SELECTED Alias Type the required alias Type Select the required alias type from the drop down list The following options are available when the Rule type option is set to IP range Add Group Rule x Rule type IP range X From IP Address To IP Address OK Cancel Help Figure 8 14 Add Group Rule Dialog Box IP Range From IP Address Type the lower limit of the range of IP address
155. d retrieving Neighbor Gatekeeper lists Note The available configuration options vary depending on which option you select in the Schema type field For more information see Options available when the Gatekeeper schema is selected on page 98 and Options available when the H 350 schema is selected on page 101 Settings Tab 93 LDAP 171 10 11 12 er Directoy Manager Gatekeeper schema w ithenticate innonDACe environment OO using online info i Figure 6 14 Settings Tab LDAP Gatekeeper Schema 94 Enhanced Communication Server ECS User Guide ABOUT LDAP LDAP Settings am Basics ier Calls z IV Connect to LDAP server Status Connected Capacity Dial Plan Server address 1171 10 11 12 Port fo Supplementary Services User fen Directory Manager Password fro Logs Base DN l o tly radvision com Billing Schema type H 350 schema x f Alert Indications LDAP Authentication mode H 235 or Name alias z External API DNS Register endpoints with Online and LDAP aliases Renu Datavars IV Enable authorization Radius IV Deactivate on error Security Help Alternate Gatekeeper Firewall Advanced Figure 6 15 Settings Tab LDAP H 350 Schema The Lightweight Directory Access Protocol LDAP is a protocol for accessing online directory services LDAP is both an information model and a protocol for querying and manipulating the model LDAP runs directly over TCP IP
156. dary ECS goes offline The Primary ECS detects if the Secondary ECS has gone offline by checking its connection to the Secondary ECS If the Primary ECS does not receive a response the Primary ECS checks its connection to the network at the Probe IP address 172 20 77 254 If it does receive a response the Primary ECS services the network by assuming the master ECS role and the Alternate Gatekeeper mechanism runs as described at step 3 of the The Primary ECS goes offline section Note The ECS sends an SNMP trap each time the roles of the Primary and Secondary ECS change Settings Tab 121 Alternate Gatekeeper UPDATING STATIC INFORMATION UPDATING DYNAMIC INFORMATION ROUTING MODE IP RELEASE Static information includes all configuration information and information on predefined endpoints You must manually update the slave ECS with any changes to the master ECS static information Save the new information to a file using the Export button on the toolbar of the ECS Administrator configuration interface Upload the new information file to the slave ECS using the Import button on the toolbar of the ECS Administrator configuration interface Dynamic information includes information about online endpoints When an online endpoint registers with or unregisters from the master ECS the master ECS automatically updates the slave ECS via the reliable TCP IP channel established through the Inter gatekeeper Communication Port
157. describes the procedure for adding entries to the LDAP Tree using THE LDAP TREE the LDAP Browser Editor BEFORE YOU BEGIN For the ECS to work with the H 350 schema you must define entries which represent H 323 endpoints in the LDAP server under the ou h323Identity folder Each entry belongs to both the h323Identity and h235Identity object classes as defined in the H 350 specification Before adding entries for the first time you must create a template for each object class 1 To create an object class template Select one of the entries already defined under the ou h323Identity folder in the LDAP Tree From the Edit menu select Create Template The Create Template dialog box displays Select either h323Identity or h235Identity from the drop down list The h235Identity object class template automatically contains the h323Identity object class and vice versa There is therefore no need to create a separate template for each object class Templates are automatically saved to LdapBrowser templates templates config and a new file is created for each new template containing the required and optional attributes of the object class e To add a new entry to the LDAP Tree 1 2 Select the ou h323identity folder in the LDAP Tree In the Edit menu select Add Entry and then h323Identity or h235Identity The Create New h323Identity or h235Identity Entry dialog box displays Type a unique string for example a un
158. dit Global Service dialog box The following options are available in the Add Global Service and Edit Global Service dialog box Prefix Enter or modify the prefix that identifies the global service Description Enter or modify the description of the global service Retrieved from Central Database Indicates whether or not the global service has been retrieved from the Central Database Upload Click the Upload button to add the new global service information to the Central Database Services Tab 183 Global Services 184 Enhanced Communication Server ECS User Guide 1 ABOUT THE BANDWIDTH POLICY TAB ABOUT SUBZONES WHAT ARE SUBZONES BANDWIDTH POLICY TAB The BW Policy tab enables you to define subzones and subzone rules and to determine bandwidth policy between zones and subzones The BW Policy tab includes the following sections m Subzones Bandwidth Policy This section describes subzones and how you can use them A sample topology is provided in Sample Topology with Subzones on page 191 A subzone is a group of endpoints belonging to a subsection of a Gatekeeper Zone The subzone is defined by subzone rules Subzone rules are defined according to one of the following criteria a IP range m IP subnet For information about configuring subzone rules see Adding or Modifying Subzone Rules on page 189 Bandwidth Policy Tab 185 Subzones WHY USE SUBZONES SUBZONES WHAT YOU SEE Y
159. dividual endpoints m An existing gatekeeper can be replaced without the need to manually reconfigure all of the affected endpoints The gatekeeper does not maintain an internal database based on the Discovery procedure since the requesting endpoint is not obliged to register with this specific gatekeeper at a later time Note Gatekeeper Discovery is not mandatory If a gatekeeper IP address is preconfigured in the endpoint Gatekeeper Discovery does not occur After discovering gatekeepers both endpoints then register with a gatekeeper using the Registration Request message RRQ In this process each endpoint joins a zone and informs the gatekeeper of its transport and alias addresses such as names or phone numbers Registration occurs before any calls are attempted and may occur periodically or once such as during endpoint power up The gatekeeper is capable of receiving registrations from endpoints with multiple transport addresses such as gateways or MCUs Upon receiving an RRQ message from an endpoint the gatekeeper responds with either a Registration Confirm message RCF or a Registration Reject message RRJ Gatekeepers 25 Routing H 225 0 Call Signaling Channels LOCATION REQUEST ADMISSION REQUEST ROUTING H 225 0 CALL SIGNALING CHANNELS ROUTED AND DIRECT MODES An endpoint or gatekeeper can request the location of another endpoint using its alias name by sending a Location Request message LRQ and the gate
160. e Gatekeeper Gatekeeper Zone prefix 645 Zone prefix 718 E Ez E OOo aa EE 2000 2999 Figure D 1 Stripping Branch Office Configuration The gatekeeper in Branch Office 645 has been configured as follows Endpoints have numbers that contain four digits Endpoints are registered with the Branch Office gatekeeper ECS Dial Plan version2 329 Stripping m The zone prefixes of the Branch Office gatekeepers are three digit numbers such as 645 m When endpoints dial within a Branch Office they dial four digits Calls dialing into a Branch Office need to dial the zone prefix followed by the extension number For example 645 2000 m The Local Office gatekeepers have been configured to perform self zone stripping Head Office Configuration The Head Office gatekeeper has been configured as follows Endpoints have numbers that contain seven digits Endpoints are registered with the Head Office gatekeeper m The zone prefix of the Head Office gatekeeper is 4 What Happens to Incoming Calls 1 An external endpoint dials 645 2000 2 The Head Office gatekeeper routes the call to the gatekeeper in Branch Office 645 3 The gatekeeper in Branch Office 645 strips 645 from the number and routes the call to endpoint 2000 What Happens to Outgoing Calls 1 Endpoint 2000 dials 4 1234567 2 The gatekeeper in Branch Office searches in its zone for the number 4 1234567
161. e ECS Automatic updates for all Services between Master and Slave Gatekeepers VERSION 7 0 The following new features are supported in ECS version 7 0 Support for Windows 2008 Server FEEDBACK The team at RADVISION constantly endeavors to provide accurate and informative documentation If you have comments or suggestions regarding improvements to future publications we would value your feedback Please send your comments to doc_comments radvision com We thank you for your contribution xxii Enhanced Communication Server ECS User Guide INTRODUC WHAT S IN THIS CHAPTER WHAT IS THE ECS ECS OVERVIEW This chapter describes the ECS environment and its unique features including the following m What is the ECS m ECS Environment m What the ECS Provides The RADVISION Enhanced Communication Server ECS is a simple to use ITU T H 323 version 5 compliant gatekeeper application that is essential for the management of IP telephony and multimedia communication networks The ECS is available on the RADVISION server or as standalone software The standalone software version of the ECS runs on the Windows 2000 Professional Windows 2000 Server Windows 2003 Server and Windows 2008 Server platforms Designed with the network manager in mind the ECS provides complete functionality for defining and controlling voice and video traffic management over IP networks Network managers can configure monitor and manage the a
162. e defined between a subzone X and any subzone will not apply to calls between two endpoints which are both located within subzone X Note The Any subzone option does not refer to out of zone calls To create a new inter zone rule click Add to display the Inter zone Bandwidth Rules dialog box To modify an existing inter zone rule double click the required inter zone rule or select the required inter zone rule and click Edit to display the Inter zone Bandwidth Rules dialog box Note If you select the ECS Default entry the Inter zone Bandwidth Rules dialog box displays default settings only For more information see Viewing or Modifying the Default Inter subzone Rule on page 201 Inter zone Bandwidth Rules xj Name ruleS Description rule5 desc Connection From Gatekeeper Local Gatekeeper To Gatekeepers K 11 1 1 T 2222 J 3333 T4444 Reserved bandwidth for outgoing calls 5 2 Add Gatekeeper Bandwidth kbps I Dedicated Allowed bandwidth 11 E Used bandwidth Available bandwidth Upload Cancel Help Figure 10 9 Inter zone Bandwidth Rules Dialog Box 202 Enhanced Communication Server ECS User Guide Configuring Bandwidth Policy The following options are available in the Inter zone Bandwidth Rules dialog box Name Type the required name of the inter zone rule Description Type the required description of the inter zone rule CONNECTION From Gatekeeper
163. e endpoint must also support H 245 tunneling H 245 Tunneling uses Q 931 messaging for transporting H 245 messages H 245 establishment messages TCS MSD TCS Ack MSD Ack are encapsulated within Q 931 messages Setup Call Proceeding Alerting Connect The H 245 establishment messages can be exchanged during Q 931 establishment A tunneled H 245 Control call can be connected immediately after a Q 931 message is established Each Q 931 message can contain any number of H 245 messages encoded into octet strings Note To enable H 245 tunneling the ECS must be configured to operate in the Call Setup Q 931 and Call Control H 245 routing mode For more information about routing modes see Calls on page 72 Third Party Call Control enables administrators to Connect and disconnect calls between two endpoints via the ECS Administrator interface Select and edit the parties to be dialed using any kind of alias m Initiate a call from the ECS Disconnect a call from the ECS View call details for all third party controlled calls in progress 16 Enhanced Communication Server ECS User Guide PREDEFINED ENDPOINT AUTHENTICATION BY ALIAS REGISTRATION RESTRICTIONS RADIUS SERVER SUPPORT EXTERNAL API SUPPORT AUTOMATIC RESET H 350 STANDARD SUPPORT What the ECS Provides You configure Third Party Call Control via the Make Call dialog box in the Call Control tab For more information about Third Party Call C
164. e following options are available for configuring DNS settings Enable DNS queries When checked instructs the ECS to resolve unrecognized aliases by sending a Location Request message LRQ to the DNS server For more information about the LRQ policy of the ECS see Resolution of Aliases on page 12 DNS record type Select the required DNS record type from the drop down list m Text Record Enables the ECS to request that the DNS server returns non standard TXT type records only A Record Enables the ECS to request that the DNS server returns Host A type records only 106 Enhanced Communication Server ECS User Guide DNS Use DNS to resolve calls from In zone endpoints When checked enables the ECS to resolve destination addresses for calls originating from in zone endpoints Out of zone entities When checked enables the ECS to resolve destination addresses for calls originating from out of zone entities DNS timeout The connection timeout in seconds between the ECS and the DNS server to which the ECS sends a query DNS Server Displays the DNS server to which the ECS has access Add Click to add a DNS server Unavailable if a DNS server is already configured For more information see Adding or Modifying DNS Server Details on page 108 Edit Double click the DNS server or select the DNS server and click Edit to modify DNS settings For more information see Adding or Modifying DNS Server Details on page 1
165. e gatekeeper partially supports endpoints that do not support RAS You can ENDPOINTS predefine aliases for these endpoints with the gatekeeper The gatekeeper stores WITHOUT RAS these aliases as dynamic data and thus can route calls to these endpoints CAPABILITIES The gatekeeper also gives services to calls from endpoints that do not support RAS by relating to these calls as out of zone calls In this case the gatekeeper does not give the endpoint predefined permission to services or predefined distances and it does not forward calls to the endpoint However the gatekeeper allows these endpoints to access services defined as public for out of zone endpoints 30 Enhanced Communication Server ECS User Guide INTRODUCTION GETTING STARTED This chapter provides information on setting up and running the ECS and on working with the ECS installation wizard The ECS installation wizard enables you to install the ECS using the default configuration to customize the installation to upgrade your ECS installation and to modify your existing ECS installation configuration The procedures described here are m Licensing Standalone Software Version Prerequisites Standalone Software Version Preparing for Installation Installing an Initial Copy Customized Installation Updating to a Permanent License Upgrading Your ECS Importing Your Saved Configuration Modifying Your Installation Uninstalling the ECS Getting Started 31 Licensing
166. e identical To create a new Fixed Calling Party Number alias 1 Click Add in the Predefined Endpoint Properties dialog box in the Endpoints section of the Endpoints tab 2 Enter the alias name and select Phone number or Party number from the drop down list in the Type field The Add Alias dialog box displays 3 Check the Always use as Calling Party Number option and click OK Settings Tab 75 Capacity 4 Click Upload in the Predefined Endpoint Properties dialog box The selected alias appears in the Aliases section of the Predefined Endpoint Properties dialog box marked with an asterisk in brackets The selected alias also appears in the CallingPartyNumber field of the outgoing Setup message Note The Always use as Calling Party Number field is enabled only when you select Phone number or Party number from the drop down list in the Type field a To change an existing alias into a Fixed Calling Party Number alias 1 Select the required alias from the Aliases section of the Predefined Endpoint Properties dialog box and click Edit The Edit Alias dialog box displays 2 Follow steps 2 4 of the To create a new Fixed Calling Party Number alias section CAPACITY The Capacity section of the Settings tab enables you to define the bandwidth usage and other capacity characteristics of the ECS Status Settings Reg Restrictions Endpoints Services BYVPolicy Call Control Forward Fallback Hiera
167. e in the ECS database double click FALLBACK RULE the required rule or select the required rule and click Edit to display the Edit Fallback dialog box Add Fallback xj Dialed Destination Alias 5114 Type Phone number al Fallback To On Hot Located On Bw capacity imit Other Alias jm Type Nme Extension pas Ty Phonenumber l C Service prefix Ls C ISDN bypass Gateway service Remote Gateway number Reject the call Upload Cancel Help Figure 12 5 Add Fallback Dialog Box The following options are available in the Add Fallback and Edit Fallback dialog box DIALED DESTINATION Alias Enter or modify the alias of the forwarding endpoint You can use up to 255 characters Forward amp Fallback Tab 231 Fallback Type Select the type of alias Phone number Name URL address Transport address in the IP address port number format E mail address or Party number If you select Party number the Number Type field is displayed For more information on Party number see the Endpoints chapter FALLBACK TO The Fallback To section enables you to configure a Call Fallback policy in cases where the ECS fails to locate the dialed destination on the IP network using the On Not Located tab in cases where Call Setup to the dialed destination endpoint is unsuccessful due to network failure using the On BW capacity limit tab and in cases where a call is unsuccessful for any othe
168. e license agreement option and click Next to continue The Setup Type dialog box displays Select the Custom option and click Next The Choose Destination Location dialog box displays Click Next to continue The Select Features dialog box displays Ensure that the RADVISION Enhanced Communication Server option is checked This is the core ECS component and this option is enabled by default Check the RADVISION LDAP Configuration Utility option to automatically create the LDAP Tree structure required by the ECS on an LDAP server Click Next The License Key dialog box displays If you have already received a license key from RADVISION Customer Support select the I have a license key option and copy your license key into the Please enter your license key text box Then click Next If you have not already received a license key from RADVISION Customer Support select the I want to evaluate RADVISION Enhanced Communication Server option and select the type of evaluation license required from the drop down list Then click Next The Summary screen displays 270 Enhanced Communication Server ECS User Guide Automatic Configuration for Sun Java System NDS or iPlanet Directory Server Both Schemas AUTOMATIC CONFIGURATION FOR SUN JAVA SYSTEM NDS oR IPLANET DIRECTORY SERVER BOTH SCHEMAS 10 Click Next to continue Installation begins and the installation status screen displays When the installation process finishes the
169. earch for an endpoint the status bar below the list of endpoints displays Search completed Otherwise the status bar indicates which block of endpoints is displayed in the Endpoints section of the Endpoints tab and the total number of endpoints in the ECS database For example Endpoints 1 to 20 of 101 indicates that the first block of 20 endpoints is displayed out of 101 endpoints in the ECS database When there are no endpoints registered in the ECS database No endpoints registered is displayed Show number of endpoints each time Select the number of endpoints you want to be displayed as a block of endpoints You can display blocks of 10 200 endpoints in increments of 10 144 Enhanced Communication Server ECS User Guide Endpoints Go to URL Select the required endpoint from the list and click the Go to URL button to display the web interface of the specified endpoint Note This option is available only to endpoints which have a web interface and for which the URL is defined in the EndPointsVendorData txt parameters file Add Predefined Click the Add Predefined button to predefine an endpoint For more information see Adding or Modifying a Predefined Endpoint on page 146 Properties Double click the relevant endpoint in the table or select the endpoint from the list and click the Properties button to modify the details of an endpoint You can modify the properties of online endpoints You cannot modify the propertie
170. ecifies the complete architecture and operation of real time multimedia communications over packet networks H 323 is very broad in scope including both stand alone devices and embedded personal computer technology It defines models of interaction for both endpoint to endpoint and multipoint conferences In the document that details Recommendation H 323 references are made to other standards including H 225 0 and H 245 H 225 0 specifies the procedures and messages applicable to gatekeepers including the RAS protocol for Registration Admission and Status H 225 0 also includes the Q 931 protocol for Call Signaling consisting of Setup Teardown and Disengage H 225 0 also refers to H 245 H 245 provides signaling for the proper operation of the H 323 terminal including capabilities exchange opening and closing of logical channels together with a full description of these channels mode preference requests flow control Gatekeepers 23 H 323 Gatekeepers H 323 GATEKEEPERS GATEKEEPER PROCEDURES messages and general commands and indications H 245 signaling is established between two endpoints an endpoint and an MCU or an endpoint and a gatekeeper For each call in which the endpoint participates the endpoint establishes exactly one H 245 Control channel This channel uses the messages and procedures of Recommendation H 245 All messages that are exchanged between two or more H 323 entities use the Abstract Syntax Notation One
171. econds The Alternate Gatekeeper license is limited to 14 days The 14 day period restarts every time the online and backup ECS switch roles Note The Alternate Gatekeeper mechanism described here is proprietary to RADVISION and is distinct from the Alternate Gatekeeper mechanism of the H 323 standard To use the Alternate Gatekeeper feature you install and operate two identical ECS instances All Setup configuration information for the two ECS instances must be identical One ECS assumes the role of the master gatekeeper the Primary ECS and the other assumes the role of the slave gatekeeper the Secondary ECS When the Primary ECS goes offline the Secondary ECS becomes the master These roles remain unchanged until the new master ECS goes offline When the ECS is set to work in Direct Mode with the Force Direct Mode for service calls option checked in the Advanced section of the Settings tab the management of calls in progress when the Primary ECS goes offline passes to the endpoints involved in the call Calls made under any other mode are lost when the Primary ECS goes offline Note When you enable the Alternate Gatekeeper feature by checking the Use Alternate Gatekeeper option and clicking the Upload button the role of the ECS in the Alternate Gatekeeper environment Master or Slave is shown after the Gatekeeper identifier indication on the right side of the toolbar The role indication appears on all ECS screens Set
172. ed by another entity on the network m Verify that the ECS is set to the correct NIC card Check at ECS gt Settings gt Basics that the Bind to specific IP option is set correctly m This problem may occur when the ECS is installed on a machine with several NIC cards After the ECS Slave becomes a Master it Verify that both ECS configurations are the does not behave as the old Master same Troubleshooting the ECS 343 Resolving Alternate Gatekeeper Option Failure 344 Enhanced Communication Server ECS User Guide APPENDIX F PREDEFINED ENDPOINT AUTHENTICATION BY ALIAS WHAT S IN THIS This appendix describes how to specify the number alias matches necessary for APPENDIX successful authentication and registration of predefined endpoints This appendix includes the following m Before You Begin m Alias Authentication in DHCP Mode m Alias Authentication in non DHCP Mode m Alias Authentication in DHCP Mode using LDAP m Alias Authentication in non DHCP Mode using LDAP Examples BEFORE YOU Before you begin note the following BEGIN Both the Basics and LDAP sections of the Settings tab include the Number of aliases to authenticate in DHCP environment and the Number of aliases to authenticate in non DHCP environment options Inthe Basics section o The Number of aliases to authenticate in DHCP environment option is enabled only when the DHCP environment in the zone option is checked and when Only predefined endpoints
173. efix of the call matches one of the defined parent filters If the ECS fails to match the zone prefix of the call with any of the defined parent filters the ECS either rejects the call or forwards the call according to the settings configured in the Call Fallback group box in the Calls section of the Settings tab Where no filters are defined the ECS passes the call to the Parent Gatekeeper The ECS allows a maximum of ten parent filters 242 Enhanced Communication Server ECS User Guide WHaT You CAN CONFIGURE Parent Gatekeeper Hierarchy Parent Gatekeeper Parent Gatekeeper Neighbors IV Parent Gatekeeper enabled IP Address fi 72 33 44 55 Port 744 Description ParentGk Parent Filters Children Help Figure 14 1 Hierarchy Tab Parent Gatekeeper The following options are available for configuring a Parent Gatekeeper Parent Gatekeeper enabled When checked enables you to define the ECS as a Child of the configured Parent Gatekeeper IP Address Type the IP address of the Parent Gatekeeper Port Type the port number of the Parent Gatekeeper Description Type a description of the Parent Gatekeeper appears when you uncheck the Use Central Database option in the Central Database section of the Settings tab Hierarchy Tab 243 Parent Gatekeeper Gatekeeper ID Displays the Parent Gatekeeper identifier appears when you check the Use Central Database option in the Central Database sect
174. elect this option to specify that all calls for unknown zones must be routed via the Cisco Proxy For more information about the Cisco Proxy see Cisco Proxy Support on page 9 Check that endpoint is online every n seconds The ECS uses the H 323 polling mechanism which works with Information Request Information Request Response IRQ IRR messages Enter an IRQ interval value in seconds to control the frequency with which the ECS sends an IRQ message to each online dynamically registered endpoint to verify that it is still online The ECS checks the activity of all endpoints listed as Online in the Endpoints section of the Endpoints tab For more information see the Endpoints Tab chapter Warning Using the Check that endpoint is online every n seconds option with endpoints that do not support IRQ messages causes operational problems such as call disconnect When you set the IRQ interval you should take the following into account IRQ messages increase network traffic A shorter delay means more IRQ messages but a longer delay means that it will take longer for the ECS to detect that a dynamic endpoint is no longer online m The delay relates to the interval between two IRQ messages per endpoint The actual number of IRQ messages that the ECS creates during the interval is a multiple of all the endpoints registered dynamically An active endpoint replies to an IRQ message with an IRR message If the ECS does not receive an IRR me
175. ement of Q 931 The APDUs of H 450 are transparent to Q 931 the Q 931 does not know the structure of H 450 APDUs nor does it analyze the string ECS Overview 7 What the ECS Provides The protocols that support Supplementary Services are specified in a number of ITU T Recommendations starting from H 450 1 and up as each new Supplementary Service is defined The ITU T Recommendations relevant to the Supplementary Services supported by the ECS are defined below Note Full details about the H 450 x Recommendations are available in the appropriate ITU T Recommendations H 450 1 Recommendation H 450 1 defines the signaling protocol between H 323 entities for the control of Supplementary Services The generic functional protocol defined in Recommendation H 450 provides the means of exchanging signaling information for the control of Supplementary Services over an IP network This recommendation does not control any Supplementary Services but rather provides generic services to specific Supplementary Services Control entities The generic functional protocol operates in conjunction with the Call Signaling Protocol defined in H 225 0 The protocol provides mechanisms for the support of Supplementary Services that may relate to existing H 323 calls or are entirely independent of any existing H 323 calls H 450 2 Recommendation H 450 2 describes the procedures and the signaling protocol for the Call Transfer Supplementary Service in H 323
176. en the Administrator Login screen of the specified Neighbor ECS Add Click to add a Neighbor Gatekeeper to the ECS database The ECS allows a maximum of 100 Neighbor Gatekeepers For more information see Adding or Modifying a Neighbor Gatekeeper on page 248 Edit Double click a Neighbor Gatekeeper in the list or select a Neighbor Gatekeeper and click Edit to modify the specified Neighbor Gatekeeper For more information see Adding or Modifying a Neighbor Gatekeeper Delete Select a Neighbor Gatekeeper and click the Delete button to delete the specified Neighbor Gatekeeper from the ECS database Note The Add Edit and Delete buttons are disabled when you check the Use Central Database option in the Central Database section of the Settings tab Hierarchy Tab 247 Neighbors ADDING OR MODIFYING A NEIGHBOR GATEKEEPER To add a new Neighbor Gatekeeper click Add to display the Add Neighbor dialog box To modify an existing Neighbor Gatekeeper double click the relevant Neighbor Gatekeeper in the Neighbors tab or select a Neighbor Gatekeeper and click Edit to display the Edit Neighbor dialog box Add Neighbor x Prefix 20 Description E IP Address fi 72 20 52 23 Port fi 719 IV Use Cisco proxy Retrieved from LDAP server ro Retrieved from Central Database fro Upload Cancel Help Figure 14 3 Add Neighbor Dialog Box The following options are available in the Add Neighbor and Edit Neighbor
177. en to view or configure settings in the Alternate Gatekeeper 124 Enhanced Communication Server ECS User Guide Advanced ADVANCED The Advanced section of the Settings tab allows you to configure various advanced settings Settings Basics Cals Advanced Capacity Skip admission procedure Pre grant ARQ Dial Plan Use Cisco proxy for unknown zones Supplementary Services IV Check that endpoint is online every 60 seconds Logs IV Search for out of zone aliases simultaneously in all sources Eiliog Enable TTL Multiply TTL by 2 Alert Indications LDAP Enable using a fixed Calling Party Number External API I Force Direct Mode for service calls DNS Central Database IV Unregister all registered endpoints on startup Radius Wildcard for any number of characters Security Wildcard for single character Altemate Gatekeeper Wildcard delimiter is Firewall Figure 6 23 Settings Tab Advanced WHAT You CAN The following options are available for configuring the Advanced settings CONFIGURE Skip admission procedure Pre grant ARQ When checked all endpoints in the ECS zone have pre granted permission when they make an admission request to the ECS This enables faster Call Setup in environments where admission is guaranteed through means other than the Admissions Request Admissions Confirm ARQ ACF exchange Settings Tab 125 Advanced Use Cisco proxy for unknown zones S
178. entation control feature enables the ECS to control whether presentation of the caller ID to the receiving endpoint is allowed or restricted You enable the feature via the ECS XML API or via configuration of the LDAP server m Inthe ECS XML API set the RestrictCallerldPresentation field in the Call Authorization Response parameter to Yes m Inthe LDAP server use the H 350 schema and define the h323IdentityServiceLevel attribute with either the HideCallerld or the ShowCallerld string In the ECS you enable or disable the feature for LDAP retrieval via the Get Caller ID presentation policy option in the LDAP section of the Settings tab When enabled the ECS verifies whether presentation of the caller ID to the receiving endpoint should be restricted or allowed The ECS makes a decision according to inputs from XML and LDAP if such inputs exist Before forwarding a call to the destination endpoint the ECS changes the value of the presentationIndicator field according to the inputs received in the Setup message from the source of the call The ECS checks each the following inputs in turn in the specified order m The XML authorization response to the call If the XML authorization response includes a caller ID presentation instruction the ECS allows or blocks presentation of the caller ID to the receiving endpoint according to this instruction If the XML authorization response does not refer to caller ID presentation the ECS checks the LDAP
179. er IP address 248 adding a Parent Gatekeeper IP address 243 Central Database information retrieval 249 Child Gatekeepers 249 child prefixes 252 253 Cisco Proxy 249 Gatekeeper port number 243 LDAP 249 354 Enhanced Communication Server ECS User Guide locating endpoints 144 217 modifying a Child Gatekeeper 251 modifying a child prefix 253 modifying a gatekeeper IP address 251 modifying a Neighbor Gatekeeper IP address 248 modifying a Parent Gatekeeper IP address 243 Neighbor Gatekeeper port number 243 Neighbor Gatekeepers 245 parent filters 244 245 Parent Gatekeepers 242 243 resolving alias queries with Neighbor Gatekeepers 246 Hierarchy tab 242 Installation Internet Information Server IIS 4 subcomponents 292 SNMP 290 Internet Information Server IIS 4 subcomponents 292 IP addresses billing server IP address 88 block calls when dialed with IP address only 18 74 endpoint registration IP 147 Native IP 123 Probe IP 124 Public Gatekeeper IP 123 range restrictions 137 138 IP Release 122 L LDAP 12 93 alias authentication in DHCP mode 98 innon DHCP mode 99 basics 266 binding the server 286 Configuration Tool 270 configuring the server 269 connecting to server 96 98 104 deactivating access to the server 101 103 information retrieval 100 240 249 Internet2 schema H 350 17 101 LDAP Tree 267 Gatekeeper List Tree 268 locating 275 modifying 276 Online Information Tree 268 Static Information T
180. er when the schema exists on the server 1 Click the Check Create button The The LDAP Schema is OK message displays 272 Enhanced Communication Server ECS User Guide Automatic Configuration for Sun Java System NDS or iPlanet Directory Server Both Schemas LDAP SCHEMA AND RELEVANT FOLDERS Do Not EXIST ON THE SERVER 3 Click the OK button The LDAP Configuration Tool dialog box displays with all LDAP Tree component Status settings set to OK Click Close to complete the automatic configuration This section is a continuation of Automatic Configuration for Sun Java System NDS or iPlanet Directory Server Both Schemas This section describes how you proceed when the LDAP schema and the relevant folders do not exist on the LDAP server To configure the LDAP Configuration Tool for Sun Java System Directory Server 5 2 Netscape Directory Server and iPlanet Directory Server when the schema is not on the server Click the Check Create button The The LDAP Schema must be updated Do you want to update it now message displays In addition the Status settings in the LDAP Configuration Tool dialog box indicate which of the components of the LDAP Tree Attributes Object classes Naming context and Folders are missing Click Yes to respond to the The LDAP Schema must be updated Do you want to update it now message The Status settings for Naming context and Folders in the LDAP Configuration Tool dialog box change to OK
181. erations between a client and a server residing on different machines The main operations of the protocol are search add delete and modify The ECS can connect to an LDAP server that has been configured to ECS requirements Once connected the ECS uses LDAP for directory services This chapter introduces you to the following LDAP Basics Supported LDAP Servers Supported LDAP Schemas Inside the Gatekeeper Schema Configuration Options for Supported LDAP Servers LDAP Configuration Tool Automatic Configuration for Sun Java System NDS or iPlanet Directory Server Both Schemas Automatic Configuration for Microsoft ADS Both Schemas Working with the Gatekeeper Schema Manually Configuring the OpenLDAP Server Gatekeeper Schema Manually Configuring the OpenLDAP Server H 350 Schema Binding the ECS to the LDAP Server Configuring the LDAP Server 265 LDAP Basics LDAP BAsics SUPPORTED LDAP SERVERS SUPPORTED LDAP SCHEMAS GATEKEEPER SCHEMA A special RADVISION LDAP client module is used for retrieving information from a dedicated LDAP server for permitting or denying a service such as registration to the ECS or for routing calls The LDAP module defines entry structures sets user and gatekeeper information in these structures and stores them in an LDAP server The information thus stored in the LDAP server is then used by the ECS LDAP module for address resolution The RADVISION ECS LDAP module supports the fol
182. erver Note When working with an Alternate Gatekeeper the connection status of the Slave ECS is always shown as Trying to connect in the Status field Server address Type the address of the LDAP server Port Type the port number of the connection to the LDAP server or use the default value 389 User Type the name of the user with permission to access the LDAP server Password Type the password of the user with permission to access the LDAP server 96 Enhanced Communication Server ECS User Guide LDAP Base DN Type the name of the default tree in the LDAP server If no prefix is defined the ECS automatically adds the prefix o to the Base DN For example if you type tlv radvision com the ECS modifies the Base DN string to o lv radvision com Note You must not leave the Base DN field empty For more information see the Configuring the LDAP Server chapter Schema type Select the required schema from the drop down list Gatekeeper schema A proprietary RADVISION schema enabling you to O Locate and update endpoints and to retrieve a list of Neighbor Gatekeepers from the LDAP server O Perform authentication according to endpoint alias and or IP address H 350schema tThe ITU T H 350 standard schema for endpoints which support H 235 Annex D security enabling you to o Perform authentication according to the H 235 sender identifier and password Authentication of non H 235 end
183. erver ECS User Guide BINDING THE ECS To A SPECIFIC NETWORK INTERFACE CARD e Basics Use multicast to resolve unrecognized aliases When checked instructs the ECS to resolve unrecognized aliases by using multicast to send a Location Request message LRQ to other gatekeepers This may be in addition to using unicast This option is disabled when Version 2 is selected in the Dial Plan version field For more information about the LRQ policy of the ECS see Resolution of Aliases on page 12 Note Selecting the Use multicast to resolve unrecognized aliases option may result in heavy traffic on the IP network due to multicast messages Procedure oOMAnN OD UH 10 11 Check the Bind to specific IP option Enter the IP address of the management and media NIC cards on the ECS host that you want to bind to Click Upload If you receive a warning that IP configuration has changed go to Settings gt Control Panel gt Administrative Tools gt Services Right click SNMP Services and select Properties Click Security Select Accept packets from these hosts Click Add Enter the IP address of the management NIC cards on the ECS host that you want to bind to Click Add Click Apply Settings Tab 71 Calls CALLS ABOUT THE H 245 PROXY The Calls section of the Settings tab enables you to define various call options including call routing modes with or without the H 245 Proxy Settings Basics C
184. es 3 Unreachable Destination 4 Destination Rejection 5 Invalid Revision 6 No Permission 7 Unreachable Gatekeeper 8 Gateway Resources 9 Bad Format Address 10 Adaptive Busy 11 In Conference 12 Facility Call Deflection 13 Security Denied 14 Called Party Not Registered 15 Caller Not Registered 16 Forced Drop 17 Normal Drop 310 Enhanced Communication Server ECS User Guide GENERATOR TAGS RECORD TYPE TAGS H 450 FORWARD TYPE TAGS Field Numeric Options Table B 9 Generator Type Tags Tag Generator Type 0 Undefined 1 Gatekeeper 2 Gateway Table B 10 Record Type Tags Tag Record Type Description 0 Undefined The record type is not defined 1 Successful Call For Routed Mode the call was connected For Direct Mode no ARJ was sent 2 Unsuccessful Call For Routed Mode the call was not connected or ARJ was sent to one of the endpoints For Direct Mode ARJ was sent to one of the endpoints Table B 11 H 450 Forward Type Tags Tag H 450 Forward Type Description 0 Undefined The H 450 Forward Type is not defined 1 CFU Unconditional forward 2 CFB Forward on busy 3 CFNR Forward on no response 4 CNFREG Forward when not registered ECS CDR Structure 311 Notes H 450 CALL RECORD TYPE TAGS NOTES Table B 12 H 450 Call Record Type Tags Tag H 450 Call Record Type Description 0 Undefined The H 450 Call Record Type is not defined 1
185. es between which communication through the ECS is allowed To IP Address Type the upper limit of the range of IP addresses between which communication through the ECS is allowed 168 Enhanced Communication Server ECS User Guide About Groups OPTIONS AVAILABLE The following options are available when the Rule type option is set to IP WHEN THE IP SUBNET subnet RULE TYPE IS pene EP a Rule type IP subnet M Base IP address Subnet mask OK Cancel Help Figure 8 15 Add Group Rule Dialog Box IP Subnet Base IP Address Type the base IP address of the IP range Subnet mask Type the subnet mask Endpoints Tab 169 About Groups 170 Enhanced Communication Server ECS User Guide ABOUT ECS SERVICES SERVICES TAB The ECS supports two types of services user defined services that you create and built in services that are supplied by the ECS The term user defined services refers both to services that are manually specified by an administrator and to those services that are dynamically specified by a gateway or an MCU during registration without the intervention of an administrator You activate an ECS service by defining a prefix for it You can define up to 1024 services including built in services which are saved in the ECS database You can also define access privileges per endpoint for each service ECS services are supported by a subset of endpoints in a zone a logical collection of te
186. es provided in the RRQ message Online and LDAP aliases The ECS uses both the endpoint aliases provided in the RRQ message and the endpoint alias retrieved from the LDAP server Enable authorization Check to enable authorization When checked the ECS retrieves the service level defined for the endpoint in the LDAP server Note You must define a group using the same name as you used for defining the endpoint service level in the LDAP server You must also check the Add members according to LDAP information option in the Add Group dialog box For more information see Adding or Modifying a Group on page 160 Get Caller ID presentation policy When checked the ECS verifies in the LDAP server whether or not the presentation of the calling endpoint ID is allowed to the receiving endpoint If yes the ID of the calling endpoint is visible to the receiving endpoint when the ECS connects the call If no the ID of the calling endpoint is not presented to the receiving endpoint When unchecked the ECS attempts to connect the call without referring to the LDAP server for the ID presentation policy of the calling endpoint Checked by default 102 Enhanced Communication Server ECS User Guide EXTERNAL API WHAT You CAN CONFIGURE External API Deactivate on error Check to disable all LDAP related parameters in the ECS web interface when the connection to the LDAP server is lost This feature enables you to continue working
187. escription Bandwidth Kbps C Unlimited Allowed bandwidth per endpoint 10000 Upload Cancel Help Figure 8 6 Group Properties Dialog Box 152 Enhanced Communication Server ECS User Guide Endpoints The following information is displayed in the Group Properties dialog box Note All displayed information is defined in the Add Group Dialog Box on page 160 in the Groups section of the Endpoints tab General Displays the name and description of the group Group Member Rules Displays the group member rules Permissions Displays the permissions set for the group members Allowed Services Displays the services allowed for the group members Bandwidth Kbps Displays the bandwidth allowed for the group members Endpoints Tab 153 Endpoints MODIFYING Double click the relevant endpoint in the Endpoints section of the Endpoints PROPERTIES OF AN tab or select the endpoint from the list and click the Properties button to open ONLINE ENDPOINT the Online Endpoint Properties dialog box You can view the properties of an online endpoint and add to or modify the predefined properties of an endpoint Online Endpoint Properties x Aliases Phone number Name Endpoint type Terminal Predefined no Registration IP zoo 201 202 203 Port fi 000 Call Signaling IP fi 00 101 102 103 Port fi 000 Registration time 2000 04121 3 34 14 Services Allowed bandwidth Kbps United Gr
188. f 20 endpoints is displayed out of 101 endpoints in the ECS database When there are no endpoints registered in the ECS database No endpoints registered is displayed The following buttons are available for searching for displaying and configuring ECS endpoints Search Close Search Click Search or Close Search to open or close the search engine When you close the search engine the endpoints are displayed from the beginning of the list Look for endpoints where the is Select the filter through which you want to perform the search from the drop down list phone number name URL address transport address or e mail address Type the details of one of the above options for which you are searching You must type the full alias Note The alias is case sensitive Find Click the Find button to perform the search First Click the First button to display the first block of endpoints Previous Click the Previous button to display the previous block of endpoints Next Click the Next button to display the next block of endpoints Call Control Tab 217 About the Call Control Tab Show number of endpoints each time Select the number of endpoints you want to be displayed as a block of endpoints You can display blocks of 10 200 calls in increments of 10 To specify the alias and alias type for a source or destination endpoint in third party controlled calls 1 er Click Browse in the Source or Destin
189. f the text file For more information on CDR see the ECS CDR Structure appendix 86 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Billing Settings lt gt Basics Calls Billing Enable billing V Wiite to file Capacity Dial Plan File name prefix cdr File name extension txt CDR max file size KB 9 Total CDR space KB 4980 M Send to network IP Address 170 20 33 4 Port 1000 View CDA files Help Supplementary Services Logs ee Alert Indications LDAP External API DNS Central Database Radius Security Alternate Gatekeeper Firewall Advanced Figure 6 7 Settings Tab Billing The following options are available for configuring the billing information Enable billing Select this option to enable the recording of billing data Note To enable CDR billing the ECS must be configured to operate in the Call Setup Q 931 or Call Setup Q 931 and Call Control H 245 routing modes For more information about routing modes see Calls on page 72 Write to file Select this option to enable billing data logging in a file File name prefix Enter the prefix of the billing log file File name extension Enter the extension of the billing log file Settings Tab 87 Billing CDR max file size KB Displays the maximum size for a single CDR log file When a new CDR is generated the ECS checks whether the new CDR w
190. fice gatekeeper m A Service Provider gatekeeper with zone prefix 03 and the Head Office gatekeeper are neighbors SCENARIO 1 1 Endpoint A dials to 4 1234567 2 The Branch Office gatekeeper would normally send LRQs first to the children then to the neighbors and then to the parent Because one of the parent filters is 4 the Branch Office gatekeeper sends an LRQ to the Head Office gatekeeper ECS Dial Plan version2 331 Parent Filters os EEEH Endpoint B Head Office Gatekeeper 7 digit numbers Service Provider Gatekeeper Zone prefix 03 Ezz 123 4567 999 9999 Branch Office Gatekeeper Zone prefix 645 Parent Filter 4 0 D Rest of the city Branch Office Gatekeeper Zone prefix 718 Parent Filter 4 0 Ie p 500 Ie Endpoint A 2000 lt 2C R lt CS Figure D 2 Parent Filters SCENARIO 2 Endpoint A dials 03 512 776 888 2 The Branch Office gatekeeper searches its children and neighbors but does not find an 03 match 3 Because one of the parent filters is 0 the Branch Office gatekeeper sends an LRQ to the Head Office gatekeeper 4 The Head Office gatekeeper searches its neighbors and finds Service Provider with prefix 03 5 The Head Office gatekeeper routes the call to the Service Provider with prefix 03 6 The Service Provider connects the call
191. field appears in the Add Alias and Edit Alias dialog boxes accessed via the Predefined Endpoint Properties dialog box For more information see Configuring a Fixed Calling Party Number Alias on page 75 and Adding or Modifying a Predefined Endpoint on page 146 128 Enhanced Communication Server ECS User Guide Advanced Force Direct Mode for service calls When unchecked the ECS automatically switches to Routed Mode when processing calls to a service such as a gateway or MCU even if the ECS is configured to work in Direct Mode For more information about routing modes see Routing mode on page 73 Note The Force Direct Mode for service calls field is enabled only when the Direct option is selected in the Routing mode field in the Calls section of the Settings tab For more information about routing modes see Routing mode on page 73 Warning Donotuse the Force Direct Mode for service calls option when using the ECS with a RADVISION MCU or a RADVISION Gateway since Force Direct Mode for service calls prevents Line or Conference Hunting operating properly Unregister all registered endpoints on startup Check to clear the ECS database of all registrations on startup Checking this option instructs the ECS to send unregistration messages to all the endpoints in the ECS database The endpoints are forced to update their registration Unchecked by default Wildcard for any number of characters Type a wildcard character
192. fier 1 To add a new entry to the Gatekeeper List Tree Enter the Directory Server of the LDAP server console and select the Directory tab Double click lt root node gt tlv radvision com is the default root node name and then select and double click h323 zone Place the cursor on gk list and right click From the drop down list select New and then Object or Other From the New object drop down list select rvgk and double click In the Property Editor New dialog box select the View menu and then Show all attributes if using Netscape Directory Server Type the gatekeeper identifier in the rvgkid field Note The gatekeeper identifier that you enter in the rvgkid field must be the same as the gatekeeper identifier in the Gatekeeper ID field in the Basics section of the Settings tab Each new entry to the Gatekeeper List Tree must have a unique gatekeeper identifier 278 Enhanced Communication Server ECS User Guide MANUALLY CONFIGURING THE OPENLDAP SERVER GATEKEEPER SCHEMA ADDING ENTRIES TO THE LDAP TREE BEFORE YOU BEGIN Manually Configuring the OpenLDAP Server Gatekeeper Schema Type the IP address and Call Signaling port 1720 in the rvgkipes field e g 172 23 1 10 1720 the IP address and RAS port 1719 in the rvgkipras field e g 172 23 1 10 1719 and the routing mode in the rvgkmode field For Direct Mode type direct For Q 931 Mode type routed For Q 931 and H 245 Mode type routed Option
193. from LDAP server read only Indicates whether or not the Neighbor Gatekeeper was retrieved from the LDAP server The configuration of Neighbor Gatekeepers retrieved from the LDAP server should be done through configuration of the information stored in the LDAP server and not through information stored in the ECS For more information on the LDAP server see LDAP on page 93 and the Configuring the LDAP Server chapter Retrieved from Central Database read only Indicates whether or not the Neighbor Gatekeeper was retrieved from the Central Database Upload Click the Upload button to add the Neighbor Gatekeeper to the ECS database 240 Enhanced Communication Server ECS User Guide 14 ABOUT THE HIERARCHICAL GATEKEEPER STRUCTURE HIERARCHY TAB A hierarchical ECS structure can support version 2 of the ECS Dial Plan A hierarchical structure enables each ECS to serve many dialing zones and to strip and attach dialing prefixes The hierarchy allows each zone to support more than 2 000 calls and 10 000 registrations You can configure the ECS to support the required version of the ECS Dial Plan in the Basics section of the Settings tab For more information about the ECS Dial Plan see Dial Plan on page 79 and the ECS Dial Plan version 2 appendix Note Only certain ECS packages support the ability to create hierarchies Hierarchy Tab 241 About the Hierarchy Tab ABOUT THE HIERARCHY TAB PARENT GATEKEEPER ABOUT PARE
194. g due to the bandwidth reserved for outgoing calls m Check the inter zone bandwidth rules for the zone to which you are calling Check the rules capacity Check how much bandwidth is reserved for outgoing calls This section describes what to do if calls to the MCU or Gateway via the ECS fail Possible Causes Verification Steps The MCU or Gateway service you are calling is unavailable Verify whether m The service you wish to use is listed in the ECS Services table m The service you dialed is supported by the corresponding MCU or Gateway at ECS gt Endpoints gt Type or Gateway Properties gt Services gt Supported Services m There are no services duplicated between the MCU and Gateway m There are enough resources available for the service you wish to use The calling endpoint is not allowed to use the called MCU or Gateway service Verify that the endpoint is allowed to call the requested MCU or Gateway service at ECS gt Endpoints gt Endpoint Properties gt Services gt Allowed Services 340 Enhanced Communication Server ECS User Guide RESOLVING CALL DISCONNECTION RESOLVING MAKE CALL OPTION FAILURE RESOLVING FORWARDING RULE FAILURE Resolving Call Disconnection This section describes what to do if calls disconnect without any obvious cause Possible Causes Verification Steps The ECS is configured to check that calls are active every few second
195. gatekeeper depending on the topology Note For more information about zone prefixes see the Services Tab chapter Stripping is a form of digit manipulation whereby a gatekeeper can be configured to strip discard certain digits from a dial string so that the dialed number will be recognized by the gatekeeper and routed to the right destination Examples of stripping include Exit zone stripping where the originating gatekeeper strips the exit zone prefix before routing the call Self zone stripping where the gatekeeper recognizes its own zone prefix and strips it before routing the call 328 Enhanced Communication Server ECS User Guide Stripping You can configure the ECS to strip or not strip prefixes depending on the circumstances For example you can configure the same ECS to strip or not to strip the zone prefix for IP network to IP network calls and to strip or not strip the zone prefix for IP to ISDN network calls Note For more information about stripping see Dial Plan on page 79 The following scenario demonstrates stripping In a national enterprise the topology of the network is hierarchical The parent gatekeeper is located at Head Office Each Branch Office has a gatekeeper registered as a child to the Head Office gatekeeper Head Office Gatekeeper 7 digit numbers Zone prefix 4 EE 123 4567 1 999 9999 Branch Office Branch Offic
196. gnized GoAhead WebServer is used by permission from GoAhead Software Inc GoAhead WebServer is used by permission from GoAhead Software Inc Copyright 2006 GoAhead Software Inc All Rights Reserved For further information contact RADVISION or your local distributor or reseller Enhanced Communication Server versio Publication 1 http www radvision com CONTENTS About This Manual Related Documentation xvii ECS Features xvii Version 1 0 xvii Version 2 0 xviii Version 3 0 xviii Version 3 2 xix Version 3 5 XX Version 3 5 2 XX Version 4 x xxi Version 5 0 xxi Version 5 5 xxi Version 5 6 xxii Version 7 0 xxii Feedback xxii INTRODUCING THE ECS 1 ECS Overview What s in this Chapter What is the ECS ECS Environment What the ECS Provides Built in Policies Enhanced Services ann Fk WwW Ww Contents iii Gatekeepers What s in this Chapter H 323 Recommendation H 323 Gatekeepers Gatekeeper Procedures Call Establishment Gatekeeper Discovery Gatekeeper Registration Location Request Admission Request Routing H 225 0 Call Signaling Channels Routing H 245 Control Channels Call Termination Disengage Request Unregistration Request Support of Endpoints without RAS Capabilities Getting Started Introduction Licensing Standalone Software Version Initial License Initial License Expiry Prerequisites Standalone Software Version Preparing for Installation Installing an Initial Copy RADVISION Serve
197. he ECS you see a message telling you that the initial license has expired and that you must contact your vendor The same message also appears on all ECS interface screens To use the standalone software version of the ECS you require the following Pentium IV at 2 GHz with 512 MB memory 2 GB for 2 000 calls Recommended disk space 80 MB for installation 5 GB for the CDR and log files Windows 2000 Professional Windows 2000 Server Windows 2003 Server or Windows 2008 Server m Ports 80 1719 and 1720 must be free Microsoft IIS FTP server 32 Enhanced Communication Server ECS User Guide PREPARING FOR INSTALLATION INSTALLING AN INITIAL COPY RADVISION SERVER VERSION STANDALONE VERSION Preparing for Installation Before installing the standalone software version of the ECS you should note the following Ensure that you install the SNMP before installing the ECS If not installation is aborted For more information about installing the Microsoft SNMP service on Windows 2000 and Windows 2003 see the Additional Installation Information for the ECS Standalone Software appendix ECS installation is on Port 80 by default Port 80 is unavailable to any HTTP server Before installing the RADVISION server version or the standalone software version of the ECS you should note the following RADVISION recommends that you do not allow any additional software programs on the ECS host machine You can change
198. he LDAP Tree 282 Viewing the Error Log 282 Manually Configuring the OpenLDAP Server H 350 Schema 282 Adding Entries to the LDAP Tree 283 Modifying Entries in the LDAP Tree 285 Deleting Entries from the LDAP Tree 285 Viewing the Error Log 285 Binding the ECS to the LDAP Server 286 APPENDICES APPENDIX A Additional Installation Information for the ECS Standalone Software What s in this Appendix 289 Installing the SNMP Service Windows 2000 2003 290 Configuring the SNMP Service Windows 2000 2003 290 Installing IIS 4 Subcomponents Windows 2000 292 Installing IIS 4 Subcomponents Windows 2003 294 Configuring IIS 4 Subcomponents Windows 2000 2003 296 APPENDIX B ECS CDR Structure What s in this Appendix 299 CDR Basics 299 Field Types 300 CDR Field Format 300 xii Enhanced Communication Server ECS User Guide APPENDIX C APPENDIX D Fixed Length Fields Variable Length Fields Field Tags and Default Attributes Field Numeric Options Alias Tags Party Number Tags Call Model Tags Endpoint Type Tags Destination Zone ARJ Reason Tags Release Reason Tags Generator Tags Record Type Tags H 450 Forward Type Tags H 450 Call Record Type Tags Notes CDR Samples CDR for a Standard Call CDR for a Forwarded Call CDR for a Call to a Service ECS Group Hunting What s in this Appendix Overview Before You Begin Configuring Group Hunting ECS Dial Plan version 2 What s in this Appendix Overview Understanding Your Ne
199. he relevant online endpoint or select the endpoint and click Properties The Online Endpoint Properties dialog box displays Click Make Predefined The Predefined Endpoint Properties dialog box displays Click Add and type the new alias in the Add Alias dialog box Click OK in the Add Alias dialog box and then click Upload in the Predefined Endpoint Properties dialog box Note Group Hunting cannot work when the Conference hunting option is checked in the Service Properties dialog box in the Services tab 320 Enhanced Communication Server ECS User Guide APPENDIX D WHAT S IN THIS APPENDIX OVERVIEW ECS DIAL PLAN VERSION 2 This appendix describes the ECS Dial Plan and includes the following Introduction to the Dial Plan m Network criteria that affect the design of a dial plan Configuration tools for customizing a dial plan to suit your organizational requirements In traditional telephony systems a dial plan is a front end system that allows users to call each other by dialing a number on a telephone In voice and video conferencing over IP a dial plan is a system that allows participants in point to point or multipoint conferences to call each other or join conferences Participants type or dial a string of digits or characters at their terminal or IP phone The ECS Dial Plan provides configuration tools which allow network administrators to build an IP dial plan that suits the requirements of thei
200. he relevant entry and click Edit to modify existing user details in the ECS database Delete Select the relevant entry and click the Delete button to remove existing user details from the ECS database 258 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING USER DETAILS About the Security Passwords Tab To add new user details to the ECS database click Add to display the Add User dialog box To modify existing user details double click the required user profile or select the required user profile and click Edit to display the Edit User dialog box The following options are available in the Add User and Edit User dialog box User name Enter the user name for the endpoint registered with the ECS Password Enter the password for the user name registered with the ECS Confirm password Re enter the password for the user name registered with the ECS Upload Click the Upload button to add the new user information to the ECS database Security Passwords Tab 259 About the Security Passwords Tab 260 Enhanced Communication Server ECS User Guide VERSION TAB ABOUT THE The Version tab displays the version numbers of various system components VERSION TAB Version Gatekeeper version 5 6 0 12 Serial number 0123456789 MAC address 000874B05E1D License key 0507 fhO1 f4Obbs00000000000000001 2345 Details Help Figure 17 1 Version Tab WHAT YOU SEE The following system comp
201. heck Allow Read Access and Allow Write Access and then click Finish 298 Enhanced Communication Server ECS User Guide APPENDIX B ECS CDR STRUCTURE WHAT S IN THIS This appendix introduces you to the following APPENDIX CDR Basics CDR Field Format m Field Tags and Default Attributes m Field Numeric Options m Notes CDR Samples CDR BAsics The Call Detail Record CDR is a collection of H 323 call related data such as alias address call model and connection time CDR data can be used as an input to a billing system or for accounting purposes The CDR contains all call information in a text format For example the number 12 is stored as the string E Data transmission between the CDR and the billing server is via TPKT over TCP IP The TPKT protocol inserts a header in front of all CDR messages This header is four bytes long and contains three fields ASCII character 3 first byte ASCII 3 represents an ETX end of text message 0 second byte CDR message length third and fourth bytes The message length is calculated by multiplying the third byte by 256 and adding the value of the fourth byte The resulting length includes the four bytes of the header itself ECS CDR Structure 299 CDR Field Format FIELD TYPES CDR FIELD FORMAT FIXED LENGTH FIELDS The CDR contains fixed length fields and variable length fields The length of fixed length fields is predefined and is the same for all CDRs For example
202. icates the total number of standard Call Forwarding rules currently in the ECS database The following options are available for configuring Call Forwarding Add Click to add a Call Forwarding rule to the ECS database For more information see Adding or Modifying a Call Forwarding Rule on page 227 Edit Double click the relevant entry in the list or select the relevant entry and click Edit to modify the selected Call Forwarding rule For more information see Adding or Modifying a Call Forwarding Rule on page 227 Delete Click the Delete button to delete the selected Call Forwarding rule from the ECS database 226 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING A CALL FORWARDING RULE Forwarding To add a Call Forwarding rule to the ECS database click Add to display the Add Forward dialog box To modify an existing Call Forwarding rule in the ECS database double click the required rule or select the required rule and click Edit to display the Edit Forward dialog box Fi From Alias John33 Type Name x Unconditional On Busy On No Answer Alias 2333 Type Phone number z Extension 77 Type Phone number z Upload Cancel Help Figure 12 2 Add Forward Dialog Box The following options are available in the Add Forward and Edit Forward dialog box FROM Alias Enter or modify the alias of the forwarding endpoint You can use up to 255 characters Type Sele
203. ich will activate the rule Bandwidth Policy Tab 189 Subzones IP SUBNET RULES The following options are available in the Add Subzone Rule and Edit Subzone Rule dialog box Add Subzone Rule x Rule type iP subnet Base IP address Subnet mask OK Cancel Help Figure 10 4 Add Subzone Rule Dialog Box IP Subnet Rule type Select IP subnet from the drop down list Base IP address Type the base IP address that will activate the rule Subnet mask Type the subnet mask that will activate the rule 190 Enhanced Communication Server ECS User Guide BANDWIDTH POLICY SAMPLE TOPOLOGY WITH SUBZONES Bandwidth Policy The Bandwidth Policy section of the BW Policy tab enables you to view and configure bandwidth policy settings which determine the bandwidths available between specific zones and subzones For more information about subzones see About Subzones on page 185 Figure 10 5 on page 191 shows four Gatekeeper Zones A B C and D two subzones Aa and Ab and seven endpoints Aa1 Ab1 A1 B1 C1 D1 and X Table 10 2 on page 192 defines the rules configured for this topology m Subzones Aa and Ab are in Zone A Endpoint Aal is in Subzone Aa Endpoint Ab1 is in Subzone Ab Endpoint A1 is in Zone A but not in any subzone Endpoints B1 C1 and D1 are in Zones B C and D respectively Endpoint X is not a member of any of the defined Gatekeeper Zones The arrows numbered
204. ifying Subzone Rules Bandwidth Policy Sample Topology with Subzones Subzone Rules Applying Rules Calculating Used Bandwidth Dedicated Rules Default Rules Configuring Bandwidth Policy What You Can Configure Adding or Modifying Inter subzone Rules Viewing or Modifying the Default Inter subzone Rule Adding or Modifying Inter zone Rules Viewing or Modifying the Default Inter zone Rule Call Control Tab About the Call Control Tab What You Can Configure Viewing Call Details Enabling Third Party Call Control Specifying Third Party Control Call Aliases Viewing Third Party Call Control Details Forward amp Fallback Tab About the Forward amp Fallback Tab About Call Forwarding 185 185 185 186 186 187 187 189 191 191 192 193 194 194 196 196 197 198 201 202 204 207 208 210 213 216 220 223 223 Contents ix About Call Fallback 224 Forwarding 224 What You Can Configure 226 Adding or Modifying a Call Forwarding Rule 227 Fallback 229 What You Can Configure 230 Adding or Modifying a Call Fallback Rule 231 13 Neighbors Tab About Neighbor Gatekeepers 235 About the Neighbors Tab 236 What You Can Configure 238 Adding or Modifying a Neighbor Gatekeeper 238 14 Hierarchy Tab About the Hierarchical Gatekeeper Structure 241 About the Hierarchy Tab 242 Parent Gatekeeper 242 About Parent Filters 242 What You Can Configure 243 Adding or Modifying a Parent Filter 245 Neighbors 245 What You Can Configure
205. ile the ECS is running However if currently there are more active calls than the new maximum they will remain connected registered until their completion BANDWIDTH KBPS Check bandwidth rules Check to enable the ECS to compute and display used bandwidth in the Inter subzone Bandwidth Rules and Inter zone Bandwidth Rules dialog boxes in the Bandwidth Policy section of the Bandwidth Policy tab Settings Tab 77 Capacity Reject call when bandwidth is insufficient When checked the ECS rejects incoming calls when there is not enough bandwidth available for a specific call When unchecked the ECS attempts to connect all calls regardless of bandwidth requirements and sends a BW capacity error trap message Available only when the Check bandwidth rules option is checked When bandwidth reaches limit Ignore Select to instruct the ECS to check all inter zone and inter subzone bandwidth rules and to calculate current bandwidth usage but to ignore all bandwidth limitations Reduce Select to instruct the ECS to reduce the bandwidth rate of a call to the allowed bandwidth rate when the requested bandwidth rate exceeds the allowed rate and the allowed rate is equal to or greater than the rate configured in the Minimum allowed n Kbps field Note The ECS rejects a call when the allowed bandwidth for a call is less than the rate configured in the Minimum allowed n Kbps field In all other cases the ECS reduces the bandwid
206. ill cause the log file to exceed the size configured in the CDR max file size KB field If so the ECS opens a new log file and the maximum log file size is not exceeded Total CDR space KB Displays the maximum permissible size for all the CDR log files combined Send to network Select this option to enable data transmission to a billing server Transmission is via the TPKT protocol over TCP IP In cases where the billing server stops working the buffer contained within the TPKT protocol saves information transmitted from the CDR On reconnection this information safely reaches the billing server On reconnection the billing server itself is immediately available to receive CDR transmissions without the need for reconfiguration IP Address Enter the IP address of the billing server Port Enter the port number of the billing server View CDR files Opens an FTP connection for viewing the ECS CDR files 88 Enhanced Communication Server ECS User Guide Alert Indications ALERT INDICATIONS The Alert Indications section of the Settings tab enables you to select which events cause the ECS to send SNMP traps You can define the SNMP servers to which the ECS sends SNMP traps cmo am Basics d Alert Indications Events Event Type Event Log Severity Author server connection failure 7 Enabled ere al BW capacity error F Enabled arra CDR server connection failure F Enabled Mare E Call capacity error R Enabled Ra E Call f
207. inal source endpoint drops out of the call 48 Source Alias TLV The source aliases of the call 49 Dest Alias TLV The destination alias used to connect a call This destination alias is used to perform the actual address resolution This destination alias may be different from the destination alias used by the endpoint to place the call since forwarding may be part of the destination resolution 50 Destination Extra TLV An extra destination for video calls with several B channels ECS CDR Structure 305 Field Tags and Default Attributes Tag Identifying String Default Description Length chars 51 Remote Extension TLV Remote extension contains the alias address of a called endpoint in cases where the call crosses multiple gateways 52 Service Number TLV The service prefix number 53 Calling Party Number TLV The Fixed Calling Party Number of the call 54 Call Initiator Type 1 Indicates the call initiator 1 a terminal 4 the ECS 55 Call Media Type Video 1 0 the call does not use this media type 1 the call does use this media type Missing from the CDR when the ECS is in Direct Mode 56 Call Media Type Audio 1 0 the call does not use this media type 1 the call does use this media type Missing from the CDR when the ECS is in Direct Mode 57 Call Media Type Data 1 0 the call does not use this media type 1 the call does use this media type Missing from the CDR when the
208. ination When the ECS cannot resolve a call within the ECS zone and the destination contains e mail and or URL aliases the ECS can contact a preconfigured DNS server and receive a list of gatekeepers relevant to the queried domain The list is a prioritized list of gatekeeper IP addresses within the given domain These IP addresses are resolved via DNS queries according to procedures recommended in H 225 0 version 2 Upon receiving the full list of gatekeeper IP addresses the ECS issues LRQ messages to all the gatekeepers on the list in order to establish the location of the destination endpoint The ECS can automatically generate an e mail address from H 323 aliases according to the domain configured in the Local Domain field of the DNS section For more information see Automatic E mail Address Generation on page 14 Settings Tab 105 DNS WHAT You CAN CONFIGURE Settings lt i Basics DNS Calls 7 IV Enable DNS queries Capacity Dial Plan DNS record type ARecord Supplementary Services Use DNS to resolve calls from Logs J In zone endpoints Billing a IV Dut of zone entities LDAP DNS timeout 60 seconds External API DNS Server BE IP Address Add Central Database 11 21 31 41 Edit Radius Delete Security Altemate Gatekeeper IV Automatically generate E mail address from Name alias Firewall Local Domain fiadvision com Advanced Help Figure 6 17 Settings Tab DNS Th
209. indows Firewall on page 38 If none of the conditions listed in Step 9 applies the Select Program Folder dialog box displays Select a program folder and click Next to continue The Summary screen displays Click Next to continue When the installation process finishes the Installation Complete screen displays Click Finish to exit the installation wizard If you did not configure a read or write community before launching the ECS installation wizard the Create SNMP Community dialog box displays after you define your ECS license in the License Key dialog box To configure a read or write community 1 In the Create SNMP Community dialog box type a community name in the text box Note You must configure a community name An empty value is invalid 2 Click Next to continue see Step 9 on page 37 Getting Started 37 Customized Installation RESOLVING A WEB SERVER PORT CONFLICT CONFIGURING FTP VIRTUAL DIRECTORIES WORKING WITH MICROSOFT WINDOWS FIREWALL ese If you installed the Microsoft IIS web server on port 80 before launching the ECS installation wizard the Web Server Port Conflict dialog box displays after you define your ECS license in the License Key dialog box To resolve a web server port conflict 1 Inthe Web Server Port Conflict dialog box select either the Change Enhanced Communication Server Web GUI Port option or the Change Microsoft IIS Web server port option 2 Change the port val
210. ing to the following steps To configure the Alternate Gatekeeper feature Perform ECS 1 system level configuration Perform ECS 2 system level configuration Configure the ECS 1 Alternate Gatekeeper section of the Settings tab A O N Configure the ECS 2 Alternate Gatekeeper section of the Settings tab 5 Restart ECS 1 and ECS 2 Step 1 ECS 1 System level configuration 1 Native IP address 172 20 77 10 unique 2 Default gateway IP address 172 20 77 254 common to ECS and ECS 2 Step 2 ECS 2 System level configuration 1 Native IP address 172 20 77 1 unique 2 Default gateway IP address 172 20 77 254 common Settings Tab 119 Alternate Gatekeeper Step 3 ECS 1 Alternate Gatekeeper configuration 1 Alternate Gatekeeper Native IP 172 20 77 1 Native IP address of ECS 2 2 Public Gatekeeper IP 172 20 77 100 common 3 Probe IP 172 20 77 254 common default gateway IP address Step 4 ECS 2 Alternate Gatekeeper configuration 1 Alternate Gatekeeper Native IP 172 20 77 10 WNative IP address of ECS 1 2 Public Gatekeeper IP 172 20 77 100 common 3 Probe IP 172 20 77 254 common default gateway IP address Step 5 Restart ECS 1 and ECS 2 Figure 6 21 on page 120 illustrates the Alternate Gatekeeper configuration described here Primary ECS Secondary ECS Public Gatekeeper IP172 20 77 100 Probe IP172 20 77 254 System level Native IP Native IP configuration 172 20 77 1
211. ion of the Settings tab Parent filters Displays the list of defined parent filters Parent filters instruct the ECS whether or not to pass LRQ messages to the Parent Gatekeeper If no filter is defined the ECS passes all LRQ messages to the Parent For more information see About Parent Filters on page 242 Add Click to add a new parent filter to the ECS database For more information see Adding or Modifying a Parent Filter Edit Double click a parent filter from the list or select a parent filter from the list and click Edit to modify an existing parent filter For more information see Adding or Modifying a Parent Filter Delete Select a parent filter from the list and click the Delete button to remove the specified parent filter from the list Note The Add Edit and Delete options are disabled when you check the Use Central Database option in the Central Database section of the Settings tab Go to Click to open the Administrator Login screen of the Parent ECS 244 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING A PARENT FILTER NEIGHBORS Neighbors To add a new parent filter click Add to display the Add Filter dialog box To modify an existing parent filter double click the relevant parent filter from the list or select a parent filter from the list and click Edit to display the Edit Filter dialog box The following options are available in the Add Filter and Edit Filter dialog box
212. ique number in the commUniqueID field Configuring the LDAP Server 283 Manually Configuring the OpenLDAP Server H 350 Schema 4 In the dn field amend the displayed string to commUniqueID xxx where xxx represents the new value in the commUniqueID field Note You must replace the commUniqueID string only up to the first comma For example if the displayed string is commUniqueID newh235lIdentity ou h232Identity dc gatekeeper dc com and you have typed 30 in the commUniqueID field you must replace newh235Identity with 30 The resulting string is commUniqueID 30 0ou h232Identity dc gatekeeper dc com Type the endpoint H 235 sender identifier in the h235IdentityEndpointID field If the endpoint does not support H 235 Annex D type the endpoint name alias H 323 ID Type the endpoint H 235 password in the h235IdentityPassword field to use the ECS authentication feature with the H 350 schema You do not need to fill this field for endpoints that do not support H 235 Annex D Type the endpoint service level in the h323IdentityServiceLevel field to use the ECS authorization feature with the H 350 schema The ECS uses this attribute to define which endpoints are members of a specified group You must define a group with the same name as the endpoint service level in the Groups section of the ECS Endpoints tab see Groups on page 157 If you choose to register endpoints using the LDAP aliases or Online
213. ith a specific prefix in this first round of searching the ECS can return to the first gateway it checked the specified gateway and begin a second round of searching for an available gateway In this second round the ECS ignores the almost out of resources flag and tries all gateways in searching for a gateway to take the call If the ECS does ECS Overview 9 What the ECS Provides not find a service provider an available gateway in the second round of searching the call is rejected If no other gateway with the same service is available in the zone the ECS routes the call to the specified gateway as shown in Figure 1 2 on page 10 Note Ifthe ECS cannot complete a call the call is rejected unless relevant Call Forwarding or Call Fallback rules exist For information on configuring Call Forwarding and Call Fallback rules see the Forward amp Fallback Tab chapter Search for gateway with c required service yes consider RAI first search only 4 Are there other Gateway found __ no no resources gt y available gateways left to yes check y no Call made successfully yes finish i no gateway busy or out of resources Route call to specified gateway Figure 1 2 Line Hunting Flow Chart 10 Enhanced Communication Server ECS User Guide What the ECS Provides GROUP HUNTING Group Hunting enables the ECS
214. keeper replies with a Location Confirm message LCF containing the resolved address for the alias name When a user places a call from an endpoint the endpoint starts by requesting admission from the gatekeeper using an Admission Request message ARQ The gatekeeper can accept by sending an Admission Confirm message ACF or deny the request by sending an Admission Reject message ARJ If the call is accepted the endpoint sends a Q 931 Setup message to the remote party The remote party that receives the Setup message then requests admission from its gatekeeper by sending an ARQ If the call is accepted the Q 931 Call Signaling process is completed when in the Q 931 Connect message an endpoint receives a reliable transport address to which to send the control messages H 245 message negotiation then follows It is at this stage that an endpoint can request additional bandwidth by sending a Bandwidth Request message BRQ to its gatekeeper The Call Signaling channel is a reliable TCP channel for carrying H 225 0 Call Signalling messages as discussed above This section discusses the methods for passing Call Signaling messages between two endpoints The two methods for passing Call Signaling messages between two endpoints are m Direct Mode which passes Call Signaling messages directly between two endpoints Routed Mode which routes Call Signaling messages and possibly H 245 messages between two endpoints via the gatekeeper Du
215. l Setup channel and the Control channel through the ECS When you modify the routing mode you should manually update the routing mode setting on the LDAP server Note Direct call mode forms a connection directly between the Setup and Control channels of two endpoints In this mode the ECS does not provide call control functions for regular calls Regular calls are calls which are not made to services such as a gateway or MCU Direct call mode uses fewer ECS resources Warning You must disconnect all calls before modifying the routing mode The Third Party Call Control feature works only in the Call Setup Q 931 and Call Control H 245 routing mode For more information see Third Party Call Control on page 16 and the Call Control Tab chapter Send H 245 address in Setup message Select this option to include the H 245 address allocated by the H 245 Proxy in the outgoing Setup message Selecting this option enables H 245 channels to connect before the call is actually connected The Send H 245 address in Setup message field is enabled only when the Call Setup Q 931 and Call Control H 245 option is selected in the Routing mode field Accept calls Select this option to enable the ECS to accept calls Clear the checkbox to prevent the ECS accepting calls This option is useful for orderly ECS shutdown Settings Tab 73 Calls Check that call is active every n seconds Check to enable the ECS to identify calls which are
216. l third party controlled calls currently in progress and displays source and destination information Calls in Progress x Endpoint 1 Alias Endpoint 2 Alias Trying to connect Close Help Figure 11 7 Calls in Progress Window 220 Enhanced Communication Server ECS User Guide About the Call Control Tab The following information is displayed in the Calls in Progress window Table 11 3 Calls in Progress Configuration Field Description Endpoint 1 Alias Displays the alias of the source endpoint in a third party controlled call currently in progress Endpoint 2 Alias Displays the alias of the destination endpoint in a third party controlled call currently in progress Status Displays the status of a third party controlled call currently in progress Options are OK when the call has successfully connected and is in progress Trying to connect and Failed Call Control Tab 221 About the Call Control Tab 222 Enhanced Communication Server ECS User Guide 1 ABOUT THE FORWARD amp FALLBACK TAB ABOUT CALL FORWARDING FORWARD amp FALLBACK TAB The Forward amp Fallback tab enables you to view and configure Call Forwarding and Call Fallback rules You can define different Forwarding and Fallback rules for an endpoint via the following sections Forwarding m Fallback For information on Call Forwarding see About Call Forwarding For information on Call Fallback see Abo
217. l yes forced 17211 12 Terminal yes forced 17211413 Terminal forced lt First Endpoints 1 to 50 of 2998 Next gt OK Cancel Help Java Applet Window Figure 11 4 Select Endpoint Dialog Box The following information is displayed in the Select Endpoint dialog box Table 11 2 Select Endpoint Configuration Field Description Name Displays the H 323 alias name of the endpoint Where an endpoint has more than one alias only the first one is displayed Number Displays the E 164 alias number of the endpoint Where an endpoint has more than one alias only the first one is displayed Registration IP Displays the IP address of the endpoint Type Displays the type of endpoint terminal MCU or gateway Predefined Indicates whether or not the endpoint has been predefined Online Indicates whether or not the endpoint is registered On Call Indicates whether or not the endpoint is participating in the current ECS session 216 Enhanced Communication Server ECS User Guide About the Call Control Tab STATUS BAR Upon completing the search for an endpoint the status bar below the list of endpoints displays Search completed Otherwise the status bar indicates which block of endpoints is displayed in the Endpoints section of the Endpoints tab and the total number of endpoints in the ECS database For example Endpoints 1 to 20 of 101 indicates that the first block o
218. layed in the Applications tab Table 4 6 Applications Tab Configuration Field Description Name Displays the name of the application Version Displays the application software version number License Displays the licensing information for the application Expiration Date Displays expiration date information for the application Status Displays the operational status of the application The following options are available in the Applications tab Start Click to start the operation of a specified application Stop Click to stop the operation of a specified application Working with the ECS 61 ECS Configuration Tabs ECS The ECS configuration information is grouped into the following tabs CONFIGURATION m Status TABS Enables you to view the total number of current calls and current registrations and the total bandwidth currently in use Settings Enables you to define the mode of operation of the ECS Registration Restrictions Enables you to define rules for specifying the length of the E 164 alias the alias prefix and the range of IP addresses with which the ECS allows an endpoint to register Endpoints Enables you to view a list of all currently registered endpoints and their basic parameters and to add modify and delete predefined endpoint properties Enables you to configure and view group settings and to add endpoints to groups or delete endpoints from groups You can also unregister selected or all endpoints Servi
219. license agreement option and click Next to continue The Setup Type dialog box displays To perform the standard installation procedure select the Typical option and click Next The License Key dialog box displays If you have not already received a license key from RADVISION Customer Support go to Step 6 If you have already received a version 7 0 license key from RADVISION Customer Support select the I have a license key option and copy your version 7 0 license key into the Please enter your license key text box Then click Next and go to Step 7 If you have not already received a license key from RADVISION Customer Support select the I want to evaluate RADVISION 34 Enhanced Communication Server ECS User Guide CUSTOMIZED INSTALLATION Customized Installation Enhanced Communication Server option and select the type of evaluation license required from the drop down list Then click Next The evaluation license is valid for 30 days only At the end of the 30 day period you must update to a permanent license For more information see To update to a permanent licensed copy of the ECS on page 39 Warning Do not install a license for a version of the ECS which supports fewer calls and registrations than your current ECS The Summary screen displays Click Next to continue Installation begins and the installation status screen displays When the installation process finishes the Installation Complete screen displ
220. ll Child Gatekeepers GK child is not alive To configure capacity thresholds 1 Select BW capacity error Call capacity error or Registration capacity error in the Event Type list and click the Properties button The Event Properties dialog box displays Event Properties Event type Bw capacity error Send capacity trap High threshold s0 Low threshold feo Upload Cancel Help Warning Applet Window Figure 6 9 Event Properties Dialog Box BW Capacity Error 90 Enhanced Communication Server ECS User Guide Alert Indications Event Properties Event type eal capacity error Send capacity trap High threshold Low threshold Upload Cancel Help Warning Applet Window Figure 6 10 Event Properties Dialog Box Call Capacity Error Event Properties Event type Registration capacity error Send capacity trap High threshold 0 x Low threshold fo Upload Cancel Help Warning Applet Window Figure 6 11 Event Properties Dialog Box Registration Capacity Error 2 Set the required high and low capacity thresholds and click Upload Settings Tab 91 Alert Indications To set a Child Gatekeeper accessibility check interval 1 Select GK child is not alive in the Event Type list and click the Properties button The Event Properties dialog box displays Event Properties Event type ak child is not alive Check communication with children every 5 minutes Upload Ca
221. log box displays For more information see Adding or Modifying Subzone Rules on page 189 Delete Select the required subzone rule and click Delete to remove Maximum bandwidth per call within this subzone Set the maximum bandwidth rate available per call for calls between endpoints within the same subzone The default rate is 1024 Kbps 188 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING SUBZONE RULES IP RANGE RULES Subzones To add a new subzone rule click Add to display the Add Subzone Rule dialog box To modify an existing subzone rule double click the required subzone rule or select the required subzone rule and click Edit to display the Edit Subzone Rule dialog box You can add or modify a subzone rule based on IP range or on IP subnet IP range is the default option Warning Make sure there are no clashes between any IP range rule and any subnet IP rule Clashes between rules may cause the ECS to behave unpredictably The following options are available in the Add Subzone Rule and Edit Subzone Rule dialog box Add Subzone Rule x Rule type IP range x From IP Address To IP Address OK Cancel Help Figure 10 3 Add Subzone Rule Dialog Box IP Range Rule type Displays IP range by default From IP Address Type the lower limit of the range of IP addresses which will activate the rule To IP Address Type the upper limit of the range of IP addresses wh
222. log box IP Address Type or modify the IP address of the Child Gatekeeper Port Type or modify the port number of the Child Gatekeeper Hierarchy Tab 251 Children Description Type or modify the description of the Child Gatekeeper Retrieved from Central Database read only When checked indicates that the Child Gatekeeper was retrieved from the Central Database When unchecked indicates that the details of the Child Gatekeeper were manually configured Child prefixes Displays the list of defined child prefixes The ECS sends an LRQ to the Child Gatekeeper when the zone prefix of the call matches one of the defined child prefixes If the ECS fails to match the zone prefix of the call with any of the defined Child Gatekeeper prefixes the ECS passes the call to a Neighbor Gatekeeper Add Click to add a new child prefix to the ECS database For more information see Adding or Modifying a Child Prefix on page 253 Edit Double click a child prefix from the list or select a child prefix from the list and click Edit to modify an existing child prefix For more information see Adding or Modifying a Child Prefix on page 253 Delete Select a child prefix from the list and click the Delete button to remove an existing child prefix from the ECS database Upload Click the Upload button to add the Child Gatekeeper to the ECS database 252 Enhanced Communication Server ECS User Guide Children ADDING OR To add a new
223. lowing LDAP servers Sun Java System Directory Server 5 2 formerly Sun ONE Directory Server 5 2 http wwws sun com software products directory_srvr home_directory html Netscape Directory Server 4 1 iPlanet Directory Server 5 1 and 5 2 Microsoft Active Directory Server 2000 and 2003 http www microsoft com windowsserver2003 technologies directory activedirectory default mspx OpenLDAP 2 0 27 http www openldap org software download The ECS supports the following schema types A proprietary RADVISION Gatekeeper schema The ITU T Recommendation H 350 schema The Gatekeeper schema is a proprietary schema which enables you to Perform authentication according to endpoint alias and or IP address Locate and update endpoints and to retrieve a list of Neighbor Gatekeepers from the LDAP server 266 Enhanced Communication Server ECS User Guide H 350 SCHEMA INSIDE THE GATEKEEPER SCHEMA LDAP TREE Inside the Gatekeeper Schema The ITU T Recommendation H 350 schema is a schema for endpoints which support H 235 Annex D security enabling you to Perform authentication according to the H 235 sender identifier and password Authentication of non H 235 endpoints is performed according to the endpoint name alias the H 323 ID Perform call authorization Note For more information on Recommendation H 350 see http www itu int rec recommendation asp type items amp lang e amp parent T REC H 350 200308 I
224. manipulation Alternate Gatekeeper for ECS redundancy m H 235 version 2 0 security m Call Fallback m ECS Network Configurator if licensed VERSION 3 0 The following new features are supported in ECS version 3 0 m H 323 version 4 compliant m Automatic MCU Service Registration m Inter zone Bandwidth Management Automatic generation of e mail addresses for incoming ARQ RRQ and LRQ messages RADVISION ECS Firewall Proxy Solution if licensed a TTL Resiliency m Fixed Calling Party Number Force Direct Mode For Service Calls m H 245 Tunneling a Third Party Call Control if licensed xviii Enhanced Communication Server ECS User Guide ECS Features VERSION 3 2 The following new features are supported in ECS version 3 2 A new Registration Restrictions configuration tab for viewing and configuring registration restriction information You can define rules for specifying the length of the E 164 alias the alias prefix and the range of IP addresses with which the ECS allows an endpoint to register Predefined endpoint authentication by alias enables you to specify the number of alias matches necessary for successful authentication and registration of predefined endpoints in DHCP or non DHCP mode and with or without LDAP The RADVISION ECS Firewall Proxy Solution enables you to define your own private network by specifying the IP address range for endpoints in your LAN optional add on requiring a separate license New SNMP Trap
225. mat WHAT YOU SEE AND The following information is displayed in the Alias Format section of the CAN CONFIGURE Registration Restrictions tab Enable registration restriction rules for Alias Format When checked enables you to configure and apply new Alias Format rules and to apply existing Alias Format rules to the ECS 134 Enhanced Communication Server ECS User Guide Alias Format registration for endpoints meeting one of the following rules Select Allow or Deny from the drop down list to define your Alias Format rule policy Selecting Allow enables an endpoint to register provided the endpoint satisfies at least one of the defined rules Selecting Deny prevents an endpoint from registering even if the endpoint satisfies only one of the defined rules Table 7 1 Registration Restrictions Tab Alias Format Configuration Field Description Length Displays the length restriction for the endpoint E 164 alias Prefix Displays the prefix restriction for the endpoint E 164 alias Note A rule consists of both a length value and a prefix value Add Click to add an Alias Format rule to the ECS database You can define up to five rules For more information see Adding or Modifying an Alias Format Rule on page 136 Edit Double click an Alias Format rule in the list or select an Alias Format rule and click Edit to modify the selected Alias Format rule For more information see Adding or Modifying an Alias Format R
226. n endpoint to be able to register to the ECS in DHCP operation mode For example if you set this field to 4 and an endpoint is predefined in the LDAP server with 3 aliases the endpoint must match at least 3 aliases The default setting and the minimum allowed setting is 1 98 Enhanced Communication Server ECS User Guide LDAP The ECS attempts to match an endpoint alias with the entries in the LDAP database For more information about DHCP see DHCP environment in the zone on page 70 For more information about configuring this option see the Predefined Endpoint Authentication by Alias appendix Note The Number of aliases to authenticate in DHCP environment option is enabled only when the Authenticate registrations with LDAP server option is checked and when the DHCP environment in the zone option is checked in the Basics section of the Settings tab Number of aliases to authenticate in non DHCP environment Type the maximum number of alias matches that must be successfully made for an endpoint to be able to register to the ECS in non DHCP operation mode in addition to authentication according to IP address For example if you set this field to 4 and an endpoint is predefined in the LDAP server with 3 aliases the endpoint must match at least 3 aliases The default setting and the minimum allowed setting is 0 Note When this field is set to 0 endpoint authentication is performed according to IP address only The ECS at
227. n the zone will dial 45678 to reach endpoint 45678 If the ECS has not been configured with a zone prefix when performing address translation it will not differentiate between calls from endpoints within its zone and calls from outside its zone Use two zone prefixes instead of one where two dialing plans are needed simultaneously Since prefixes can be numeric or alphabetic using two zone prefixes prevents ambiguity Services Tab 173 About ECS Services EXAMPLE OF AN ECS wWITH Two ZONE PREFIXES Consider the following scenarios ECS with Dial Plan version 1 enabled m Joe s terminal number is 1234 Joe s terminal is registered to ECS A ECS A contains two zone prefixes 77 and 88 m Tom s terminal is registered to ECS B If Tom wishes to call Joe he can dial 771234 or 881234 Note In this scenario ECS A manages two different zone prefixes and performs stripping All terminals registered to ECS A must have unique numbers The unique terminal numbers enable the ECS to support two separate zone prefixes ECS with Dial Plan version 2 enabled without stripping Joe s terminal number is 771234 Frank s terminal number is 881234 Joe s terminal is registered to ECS A Frank s terminal is registered to ECS A ECS A contains two zone prefixes 77 and 88 Tom s terminal is registered to ECS B If Tom wishes to call Joe he should dial 771234 If Tom wishes to call Frank he should dial 881234 No
228. nal Port 5 The Call Signaling port of the destination endpoint 20 Bandwidth 10 The total bandwidth of the call in Kbps units 21 Call Is To Service 1 Indicates whether or not the call is to a service 22 ACF Time 19 The time at which the first ACF is sent GMT Format dd mm yyyy hh mm ss 23 Connect time 19 The time at which the Connect message is sent to the source endpoint For a direct call connection time is zero GMT Format dd mm yyyy hh mm ss 24 Release time 19 The time at which the Release Complete message is sent from the gatekeeper or received by the gatekeeper for a one leg call For a direct call release time is zero GMT Format dd mm yyyy hh mmiss ECS CDR Structure 303 Field Tags and Default Attributes Tag Identifying String Default Description Length chars 25 DRQ Time 19 The time at which the first DRQ message is received by the gatekeeper GMT Format dd mm yyyy hh mm ss 26 Ring Time 5 The length of time in milliseconds that the call rings at the destination endpoint before a connection is made This is the time between Alert and Connect 0 if Alert is not sent or for a direct call 27 Establishment Time 5 The length of time in milliseconds between the time at which the source endpoint receives an ACF message and the time at which the source endpoint receives a Connect message 0 for direct calls 28 Source ARJ Reason 2 The reason for sending an ARJ message to the source
229. nally its neighbors Hierarchies are suitable for large networks and lend themselves to growth without requiring additional configuration of existing gatekeepers When the network grows all you need to do is add a new parent or child to the existing network In hierarchical topologies endpoints typically register with the lowest level gatekeeper leaf Exceptions to this generalization include endpoints that provide call center services or endpoints that are gateways Note For more information about hierarchies see the Hierarchy Tab chapter 324 Enhanced Communication Server ECS User Guide MIXED TOPOLOGY CRITERIA FOR DECIDING THE TYPE OF TOPOLOGY NUMBERING Numbering In larger networks it usually makes sense to apply a mixed topology of neighbors and hierarchies Neighbor Gatekeepers are useful when there is frequent inter zone dialing One or more gatekeepers can be grouped as Neighbor Gatekeepers within adjacent zones With Neighbor Gatekeepers location of the destination endpoint and call routing are quicker than when LRQs are multicast or sent upwards in the hierarchy Note If one or more ECS instances have the same parent it does not necessarily imply that they are neighbors A Neighbor Gatekeeper needs to be explicitly defined The following guidelines may help you decide what type of topology best suits your network Define the topology so that you don t need to change numbers even when
230. ncel Help Warning Applet Window Figure 6 12 Event Properties Dialog Box GK Child is Not Alive Set the required interval at which the ECS checks communication with all Child Gatekeepers and click Upload SNMP TRAPS SERVERS Displays the IP address and port number of configured SNMP traps servers Click the Add and Edit buttons to display the SNMP Trap Server Properties dialog box for adding SNMP traps servers and modifying settings For more information see Adding and Modifying SNMP Traps Servers on page 93 92 Enhanced Communication Server ECS User Guide ADDING AND MopDIFYING SNMP TRAPS SERVERS LDAP LDAP The SNMP Traps Server Properties dialog box enables you to define the IP address port and enabled traps for each SNMP traps server Type the traps server IP address port number and use the Add and Remove buttons to select the traps you wish to monitor on the SNMP traps server The default port for SNMP traps servers is 162 SNMP Trap Server Properties SNMP Trap server address Enabled traps Alternate GK redundancy error Author server connection failure BA capacity error CDR server connection failure Call capacity error Call fallhack Java Applet Window Figure 6 13 SNMP Traps Servers Properties Dialog Box The LDAP section of the Settings tab enables the ECS to access LDAP directory services including authentication authorization endpoint location updating of endpoint information an
231. ned by the specified rule NOTE Displays 0 when available used bandwidth lt 0 Dedicated Indicates whether or not the rule applies to a specific dedicated connection only For more information see Dedicated Rules on page 194 The following configuration options are available in the Bandwidth Policy section of the BW Policy tab INTER SUBZONE RULES Note Inter subzone rules apply only to calls between endpoints located in the same ECS zone Add Click to add a new inter subzone rule The Inter subzone Bandwidth Rules dialog box displays For more information see Adding or Modifying Inter subzone Rules on page 198 Edit Double click the required inter subzone rule or select the required inter subzone tule and click Edit to modify an existing inter subzone rule The Inter subzone Bandwidth Rules dialog box displays For more information see Adding or Modifying Inter subzone Rules on page 198 Delete Select the required inter subzone rule and click Delete to remove Bandwidth Policy Tab 197 Configuring Bandwidth Policy ADDING OR MODIFYING INTER SUBZONE RULES INTER ZONE RULES Add Click to add a new inter zone rule The Inter zone Bandwidth Rules dialog box displays For more information see Adding or Modifying Inter zone Rules on page 202 Edit Double click the required inter zone rule or select the required inter zone rule and click Edit to modify an existing inter zone rule The Inter zone B
232. networks The Call Transfer Supplementary Service enables user A to transform an existing call from user A to user B into a new call between user B and a user C selected by user A H 450 3 Recommendation H 450 3 specifies the Call Diversion Supplementary Services which comprise the Call Forwarding Unconditional CFU Call Forwarding Busy CFB Call Forwarding No Reply CFNR and Call Deflection services all of which are applicable to various basic services supported by H 323 endpoints The Call Diversion Supplementary Services apply during call establishment providing a diversion of an incoming call to another destination endpoint before the call is established They apply to point to point calls 8 Enhanced Communication Server ECS User Guide CISCO PROXY SUPPORT RAI RAC LINE HUNTING GROUP HUNTING AND CONFERENCE HUNTING What the ECS Provides The Cisco Proxy is a device that acts as a gateway and relays H 323 data between H 323 zones A Proxy registers with a gatekeeper thereby becoming part of the zone of that gatekeeper The Proxy isolates endpoints of different zones by concealing their addresses The only addresses that are revealed are those of the ECS and Proxy During Call Setup the gatekeepers in each zone obtain address information from each other The Proxies use the address information from the ECS applications to route the call between zones In this way endpoints in different zones cannot see each other direc
233. nformation Tree on page 276 Force routed mode Select to force the ECS to send a call to the destination endpoint gatekeeper even if the destination gatekeeper is defined to operate in Direct Mode Update LDAP server with online information Select to automatically update the LDAP server with dynamic endpoint information such as if an endpoint registers or unregisters with the ECS or changes an alias Define each ECS using this feature in the LDAP Online Information Tree For more information see To add a new entry to the Online Information Tree on page 278 Retrieve Neighbor Gatekeeper list every n seconds Check to retrieve updated information about Neighbor Gatekeepers from the Gatekeeper List Tree in the LDAP server Set the time interval for retrieving the information For information on Neighbor Gatekeepers see the Neighbors Tab chapter 100 Enhanced Communication Server ECS User Guide LDAP Get destination phone number address from LDAP Check to retrieve the destination address from the LDAP database When an endpoint calls a destination alias which is not an E 164 alias the ECS retrieves the destination endpoint E 164 alias from the LDAP server Deactivate on error Check to disable all LDAP related parameters in the ECS web interface when the connection to the LDAP server is lost This feature enables you to continue working with the ECS in cases of LDAP server error such as network problems invalid LDAP server p
234. ng to the type of alias Requested bandwidth Displays the bandwidth in Kbps requested by the called endpoint for the call Approved bandwidth Displays the bandwidth in Kbps the ECS made available to the called endpoint for the call Endpoint type Displays the destination endpoint type 212 Enhanced Communication Server ECS User Guide About the Call Control Tab ENABLING THIRD The Make Call dialog box allows you to initiate calls through the ECS The PARTY CALL Make Call dialog box displays details of calls initiated using this option CONTROL To enable Third Party Call Control the ECS must be configured to operate in Call Setup Q 931 and Call Control H 245 mode in the Routing mode field in the Calls section of the Settings tab Ln x Endpoint 1 Alias 11 Type Phone number z Browse Endpoint 2 Alias 22 Type Phone number Browse Bandwidth Max bandwidth 384 z Source Display number Make Call Close Calls in Progress Endpoint 1 Alias Endpoint 2 Alias Status Trying to connect Figure 11 3 Make Call Dialog Box The following options are available in the Make Call dialog box ENDPOINT 1 Alias Type the alias of the source endpoint of the call or click Browse to select an alias from the list of endpoints registered to the ECS Call Control Tab 213 About the Call Control Tab Type Select the alias type of the source endpoint of the call from the drop down list or
235. no longer ongoing The ECS uses the H 323 polling mechanism which works with Information Request Information Request Response IRQ IRR messages Enter an IRQ interval value in seconds to control the frequency with which the ECS sends an IRQ message to check whether or not an endpoint is participating in a current ECS session Warning Endpoints which do not support IRQ IRR messages will not respond to H 323 polling In such cases the ECS will disconnect calls Note The Check that call is active every n seconds option is enabled only when the Routing mode field is set to Direct The ECS checks the activity of all endpoints listed as On Call in the Endpoints section of the Endpoints tab For more information see Endpoints on page 142 For more information about IRQ messages see Advanced on page 125 Immediate call proceeding Select this option to enable the immediate sending of a Call Proceeding message by the ECS during Call Setup for calls that are routed via the ECS Otherwise the ECS sends the Call Proceeding message only after the Call Proceeding message arrives from the destination endpoint Allow calls dialed with an IP address Select an option from the drop down list to instruct the ECS when to block incoming calls dialed using an IP address only with no alias Route IP calls to Enter the IP address of a RADVISION PathFinder Server for firewall traversal The ECS forwards the call to the PathFinder Server with the
236. ns all configured information Getting Started 39 Upgrading Your ECS UPGRADING YOUR This section describes how to upgrade the ECS from version 5 x to version 7 0 ECS using the ECS installation wizard For information about upgrading from versions earlier than version 5 0 contact RADVISION Customer Support Before You Begin Use the Export button in the ECS Administrator toolbar to save your current ECS configuration Note RADVISION recommends that no endpoints are registered to the ECS while exporting configuration details including predefined endpoint information Procedure 1 Standalone software version Copy the RADVISION_ECS_Setup exe file from the ECS CD ROM to your local machine and then run the file RADVISION server version Start the VNC Viewer and log in to view the server desktop On the server desktop locate and double click the RADVISION_ECS_Setup exe file The Welcome screen displays 2 Click Next The License Key dialog box appears showing your existing license key Installation begins and the installation status screen displays 3 When the installation process finishes the Installation Complete screen displays Click Finish to exit the installation wizard IMPORTING YOUR After the installation process is complete and you have exited the installation SAVED wizard import your saved configuration settings CONFIGURATION e Procedure 1 Click the Import button in the ECS Administrator toolbar to
237. nts in an organization support PSTN like dialing In an enterprise that uses an accounting system a PSTN like number is useful for mixing internal accounting with PSTN billing m Service Provider billing is simplified as end users can be clearly identified Full numbers also facilitate integration of billing for different types of communication PSTN numbering may not be necessary or suitable for all environments There are certain environments that may prefer a dial plan that uses URL or e mail aliases instead of numbers These types of environments are usually closed organizations or enterprises where there is no dialing out to PSTN Note If you prefer to use aliases instead of PSTN like numbering then RADVISION recommends using version 1 of the Dial Plan For more information about selecting version of the Dial Plan see Basics on page 68 The decision about the number of digits in the endpoint extension should take the current and future scale of your network into account If the network is small and there are currently less than 1000 endpoints and you don t anticipate growth beyond 1000 endpoints it is quite acceptable to give each endpoint a three digit number When the network grows beyond 1000 endpoints you have to change all the numbers to four or five digit numbers or you can establish new zones with endpoints registered with different gatekeepers Prefixes are characters or digits that are added to the dial string
238. o Ifthe search is unsuccessful the gatekeeper searches for zone prefix 4 among its children and neighbors o Ifthe search is still unsuccessful the gatekeeper routes the call to the Head Office gatekeeper The Head Office gatekeeper strips the 4 zone prefix and routes the call to its endpoint 1234567 330 Enhanced Communication Server ECS User Guide PARENT FILTERS Parent Filters One of the objectives of a well defined ECS Dial Plan is to locate endpoints efficiently You can configure the ECS to support parent filters When the ECS fails to resolve a destination address the ECS searches for the destination first among its children then among its neighbors and then via its parent Parent filters enable the ECS to avoid unnecessary searches directed to the parent The ECS sends an LRQ to the Parent Gatekeeper when the dialed number of the call matches one of the defined parent filters The Parent Gatekeeper begins searching for the destination endpoint only when the dialed number matches the parent filter Note For more information about parent filters see About Parent Filters on page 242 The following example describes what happens when an ECS has been configured with parent filters Branch Office gatekeeper is the child of the Head Office gatekeeper Endpoint A is registered to the Branch Office gatekeeper which has been configured with parent filters 4 0 Endpoint B 645 1234567 is registered to the Head Of
239. o display the MCU Conference Control interface Details Click the Details button to view the call details in the Call Details window For more information see Viewing Call Details on page 210 Disconnect Select a call and click the Disconnect button to disconnect the selected call The call is disconnected but the endpoint remains in the registration database Disconnect All Click the Disconnect All button to disconnect all the current calls in the Call Control tab Make Call Click the Make Call button to open the Make Call dialog box for third party control over calls between two endpoints For more information about Third Party Call Control see Enabling Third Party Call Control on page 213 and Third Party Call Control on page 16 Note The Make Call dialog box displays only when the ECS is configured to operate in Call Setup Q 931 and Call Control H 245 mode in the Routing mode field in the Calls section of the Settings tab Call Control Tab 209 About the Call Control Tab Calls in Progress Click the Calls in Progress button to view the call details of all third party controlled calls currently in progress in the Calls in Progress window For more information see Viewing Third Party Call Control Details on page 220 VIEWING CALL The Call Details window enables you to view the call details and displays DETAILS general call information source information and destination information xl Call General Information
240. of the source of the call Source Alias Displays the first of the source endpoint aliases Source Type Displays the source endpoint type Destination IP Displays the IP address of the destination of the call Destination Alias Displays the first of the destination endpoint aliases Destination Type Displays the destination endpoint type Date and Time Displays the date and time the call began in the following format mm dd yy_hh mm_AM PM Service Indicates whether or not the call is to a service and if so to which service The status bar below the list of calls indicates which block of calls is displayed in the Call Control tab and the total number of calls in the ECS For example Calls 1 to 50 of 110 indicates that the first block of 50 calls is displayed out of 110 calls in the ECS When there are no calls No calls is displayed The following buttons are available for displaying and performing actions on the calls First Click the First button to display the first block of calls 208 Enhanced Communication Server ECS User Guide About the Call Control Tab Previous Click the Previous button to display the previous block of calls Next Click the Next button to display the next block of calls Show number of calls each time Select the number of calls you want to be displayed as a block of calls You can display blocks of 10 200 calls in increments of 10 Go to Conference Select an MCU conference and click t
241. on 136 Enhanced Communication Server ECS User Guide IP SUBNET WHAT You SEE AND CAN CONFIGURE IP Subnet Upload Click to add the Alias Format rule to the ECS database You can define up to five rules The IP Subnet section of the Registration Restrictions tab enables you to define rules for specifying the range of IP addresses with which the ECS allows an endpoint to register Registration Restrictions Alias Format IP Subnet IP Subnet IV Enable registration restriction rules for IP Subnet Allow v registration for endpoints meeting one of the following rules Base IP Address Subnet Mask 172 20 0 0 255 255 0 0 172 10 0 0 255 255 0 0 Edit 172 30 0 0 255 255 0 0 Delete Help Figure 7 3 Registration Restrictions Tab IP Subnet The following information is displayed in the IP Subnet section of the Registration Restrictions tab Enable registration restriction rules for IP Subnet When checked enables you to configure and apply new IP Subnet rules and to apply existing IP Subnet rules to the ECS registration for endpoints meeting one of the following rules Select Allow or Deny from the drop down list to define your IP Subnet rule policy Selecting Allow enables an endpoint to register provided the endpoint satisfies at least one of the defined rules Selecting Deny prevents an endpoint from registering if the endpoint satisfies at least one of the defined rules Registration Restri
242. one The Subzone Properties dialog box displays For more information see Adding or Modifying Subzones on page 187 Edit Double click the required subzone entry in the Subzones section of the BW Policy tab or select the required subzone entry and click Edit to modify an existing subzone The Subzone Properties dialog box displays For more information see Adding or Modifying Subzones on page 187 Delete Select the required subzone entry in the Subzones section of the BW Policy tab and click Delete to remove a subzone The Subzone Properties dialog box enables you to add a new subzone or modify existing subzone settings Subzone Properties General Description Subzone definition rules Type Rule Bandwidth Maximum bandwidth per call within this subzone 1024 Kbps Upload Cancel Help Warning Applet Window Figure 10 2 Subzone Properties Dialog Box Bandwidth Policy Tab 187 Subzones The following options are available in the Subzone Properties dialog box GENERAL Name Type the required subzone name Description Type the required subzone description SUBZONE DEFINITION RULES Add Click to add a new subzone rule The Add Subzone Rule dialog box displays For more information see Adding or Modifying Subzone Rules on page 189 Edit Double click the required subzone rule or select the required subzone rule and click Edit to modify an existing subzone rule The Edit Subzone Rule dia
243. onent information is displayed in the Version tab Gatekeeper version Displays the current ECS version number Serial number Displays the 10 digit serial number included in your ECS license Version Tab 261 About the Version Tab MAC address Displays the current Media Access Control address MAC address included in your ECS license key License key Displays the current ECS license key Details Click the Details button to open the License Details window for viewing licensing information VIEWING LICENSE The License Details window displays the following licensing information DETAILS The maximum number of calls allowed The maximum number of registrations allowed m Whether the ECS is a Primary or Secondary ECS for Alternate Gatekeeper purposes m Whether or not the Central Database is enabled Whether or not the Flat Index feature is enabled m Whether or not Third Party Call Control is enabled m Whether or not Child Gatekeeper usage is enabled Whether or not the ECS external API is enabled Whether or not a connection to a RADIUS server is enabled m Whether or not management for subzone rules is enabled 262 Enhanced Communication Server ECS User Guide NFIGURING THE LDAP Co SERVER 1 WHAT S IN THIS CHAPTER CONFIGURING THE LDAP SERVER This chapter describes how to configure a Lightweight Directory Access Protocol LDAP server for the ECS LDAP supports directory op
244. onfigure the ECS connection to an SQL database The Central Database is distinct from the ECS database referred to elsewhere in this manual Settings Basics Calls Capacity Dial Plan Supplementary Services Logs Biling Alert Indications LDAP Extemal API DNS Central Database Radius Security Alternate Gatekeeper Firewall Advanced Use Central Database Central Database Retrieve information every 1 minutes Central Db ODBC driver name SQL user Anna Password a Figure 6 18 Settings Tab Central Database The Central Database is an SQL database containing information about every gatekeeper on the network Each new ECS sends its IP address to the SQL server on joining the network Each ECS on the network calls the SQL server at a predefined interval to receive updated information about itself Information held in the Central Database includes the following m The name and IP address of the ECS m The names and IP addresses of the parent neighbors and children of the ECS m Whether or not the ECS strips prefixes on gateway calls m Whether or not the ECS strips prefixes on non gateway calls m The zone prefixes configured on the ECS Settings Tab 109 Central Database ACCESSING THE CENTRAL DATABASE WHAT You CAN CONFIGURE m The string with which the gatekeeper replaces specified zone prefixes m The global services configured
245. ontrol see the Call Control Tab chapter Note To enable Third Party Call Control the ECS must be configured to operate in the Call Setup Q 931 and Call Control H 245 routing mode For more information about routing modes see Calls on page 72 This feature enables you to specify the number of alias matches necessary for successful authentication and registration of predefined endpoints For information about configuring alias matches see Basics on page 68 and LDAP on page 93 and the Predefined Endpoint Authentication by Alias appendix The Registration Restrictions tab enables you to view and configure registration restriction information You can define rules for specifying the length of the E 164 alias the alias prefix and the range of IP addresses with which the ECS allows an endpoint to register For more information on restricting user registration see the Registration Restrictions Tab chapter The Radius section of the Settings tab enables ECS support for a RADIUS Remote Access Dial In User Service server for authentication authorization and accounting For information about configuring the ECS to connect to a RADIUS server see Radius on page 111 The External API section of the Settings tab enables ECS support for communication via XML messages with external authorization servers and third party call control client applications For more information see External API on page 103 Automatic reset enables the ECS to c
246. or Gatekeeper Port Displays the port number of the Neighbor Gatekeeper Use Proxy Indicates whether or not the ECS routes all calls from this zone to the Neighbor Gatekeeper through the Cisco Proxy For more information about the Cisco Proxy see Cisco Proxy Support on page 9 LDAP Indicates whether or not the Neighbor Gatekeeper was retrieved from the LDAP server For information on the LDAP server see LDAP on page 93 Central Database Indicates whether or not the Neighbor Gatekeeper was retrieved from the Central Database For information on the Central Database see Central Database on page 109 Total The total number of Neighbor Gatekeepers currently listed in the ECS database Neighbors Tab 237 About the Neighbors Tab WHAT You CAN Add CONFIGURE Click to add a Neighbor Gatekeeper to the ECS database For more information see Adding or Modifying a Neighbor Gatekeeper on page 238 Edit Double click the relevant Neighbor Gatekeeper in the list or select a Neighbor Gatekeeper and click Edit to modify a Neighbor Gatekeeper For more information see Adding or Modifying a Neighbor Gatekeeper on page 238 Delete Select a Neighbor Gatekeeper and click the Delete button to delete the selected Neighbor Gatekeeper from the ECS database Note The Add Edit and Delete options are disabled when you check the Connect to LDAP server option in the LDAP section of the Settings tab or the Use Central Database option in
247. ore calls and registrations Before You Begin Before updating the ECS you should note the following You must stop the RADVISION Enhanced Communication Server service in the Services panel before you begin the update procedure and start the service again after you have completed the update procedure You do not need to reboot your computer after completing the update procedure To update to a permanent licensed copy of the ECS Run the MACFinder executable file located on your ECS CD ROM In the RADVISION MAC Address Finder window click Show MAC to display the MAC address of your server Copy the MAC address to your clipboard and click the link to the RADVISION web site Complete the form and submit it to RADVISION A RADVISION representative will send your permanent license to you by e mail From the Start menu select Programs gt RADVISION gt Enhanced Communication Server gt RADVISION Enhanced Communication Server License The License Update dialog box displays Enter the new license number and select Update to display the License Update window If the license number entered is incorrect the update procedure is aborted The licensed number of calls and registrations is displayed Select Yes to continue or No to stop the update procedure If the update is successful selecting Yes opens another License Update window Select OK to complete the update procedure The update procedure automatically updates a license and retai
248. original dialed IP as part of the destination list Disabled when Allow calls dialed with an IP address is set to Never For Third Party Calls use as source address and Calling Party Number Enter the Fixed Calling Party Number alias for calls initiated by the ECS The alias will appear as the ECS Fixed Calling Party Number in the CDR 74 Enhanced Communication Server ECS User Guide CONFIGURING A FIXED CALLING PARTY NUMBER ALIAS Calls For more information about the Fixed Calling Party Number feature see Fixed Calling Party Number on page 15 Configuring a Fixed Calling Party Number Alias on page 75 and Adding or Modifying a Predefined Endpoint on page 146 Prerequisites m The ECS must be configured to operate in the Call Setup Q 931 or Call Setup Q 931 and Call Control H 245 routing modes For more information on routing modes see Routing mode on page 73 For calls to a gateway the endpoint alias must be the CPN To enable the Fixed Calling Party Number feature Check the Enable using a fixed Calling Party Number field in the Advanced section of the Settings tab The Use as Calling Party Number indicator appears in the Predefined Endpoint Properties dialog box in the Endpoints section of the Endpoints tab see Adding or Modifying a Predefined Endpoint on page 146 Note The CallingPartyNumber and SourceAddress field values in the outgoing Setup message will be different The H 323 standard requires them to b
249. orrectly Note This issue occurs when you have defined a bandwidth limitation for a group However an endpoint that belongs to this group can make a call at a higher bandwidth Possible Causes Verification Steps An endpoint receives permissions from all m The highest permission applies the groups it belongs to Remove that endpoint from the high bandwidth group This section describes what to do if the Alternate Gatekeeper feature fails to operate correctly Possible Causes Verification Steps Alternate Gatekeeper is not available Verify that the Use Alternate Gatekeeper option is enabled at ECS gt Settings gt Alternate Gatekeeper When the Master is down the Slave does For both Gatekeepers check the following not become a Master m Verify that you can access the Probe IP from each ECS using an ICMP echo request ping m Verify that the Alternate Gatekeeper Native IP field holds the IP address of the second Alternate ECS m Verify that the license details and Gatekeeper ID for each ECS are identical ECS abnormally changes its mode from Increase the ICMP echo request ping Master to Slave timeout in the ECS registry 342 Enhanced Communication Server ECS User Guide Resolving Alternate Gatekeeper Option Failure Possible Causes Verification Steps Both ECS instances remain in Slave mode m Verify that the Public IP address and neither becomes a Master is not already occupi
250. ou can use subzone rules to control the bandwidth available between the departments of your company You can configure a single subzone for each department including all and only the endpoints within that department Defining appropriate subzone rules allows you to allocate a different bandwidth to connections between subzones Alternatively you can use subzones to control the bandwidth available between your branch offices Configure a single subzone for each branch office and define subzone rules that allow a different bandwidth connection per branch The Subzones section of the BW Policy tab enables you to view and configure subzone settings and rules BW Policy al Tiiri Name Description Bandwidth Policy sal sz desc sz2 s22 desc 23 desc Tota 3 Add Edit Delete E Help Figure 10 1 BW Tab Subzones The following information is displayed in the Subzones section of the BW Policy tab Table 10 1 BW Tab Subzones Configuration Field Description Name Displays the name of the specified subzone Description Displays the description of the specified subzone Total Displays the total number of subzones configured 186 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE ADDING OR MODIFYING SUBZONES Subzones The following configuration options are available in the Subzones section of the BW Policy tab Add Click to add a new subz
251. oups IV Allow making calls IV Allow receiving calls Subzone sz1 Status Close Make Predefined Help Figure 8 7 Online Endpoint Properties Dialog Box 154 Enhanced Communication Server ECS User Guide Endpoints The following options are available in the Online Endpoint Properties dialog box Table 8 2 Online Endpoint Properties Field Description Aliases A list of the alias values and types for the endpoint Endpoint type The endpoint type Gatekeeper Gateway MCU Terminal or Undefined Predefined Indicates whether or not the endpoint is predefined Registration IP The RAS IP address of the endpoint Port The RAS port number of the endpoint Call Signaling IP The call signaling IP address of the endpoint Port The call signaling port number of the endpoint Registration time The date and time the endpoint was registered Allowed bandwidth Kbps read only Displays the maximum bandwidth allowed by the group policy for each of the endpoints included in the group If the endpoint is not part of any group the default value 10 000 Kbps displays Available only when the Enable groups option is checked in the Groups section of the Endpoints tab Allow making calls read only Displays whether or not the endpoint can initiate calls If the endpoint is not part of any group the default value checked displays Available only when the Enable groups option is
252. perform load balancing for a group of endpoints To achieve this you define an alias for several H 323 endpoints thereby grouping them together A group alias can be the existing online alias of one of the members of the group or you can configure a new predefined alias for all the endpoints in the group Before you configure Group Hunting note the following You can configure Group Hunting with or without checking the Merge predefined and online aliases upon registration option in the Basics section of the Settings tab o If you configure Group Hunting with the Merge predefined and online aliases upon registration option you must define the new alias as a service before you define the Group Hunting o If you configure Group Hunting without the Merge predefined and online aliases upon registration option you can define the new alias and the Group Hunting in any order ECS Group Hunting 319 Configuring Group Hunting CONFIGURING This procedure describes how you configure the ECS Group Hunting feature GROUP HUNTING Ee 1 To configure an alias for Group Hunting Check the Merge predefined and online aliases upon registration option in the Basics section of the Settings tab Define the new alias as a service in the Service Properties dialog box in the Services tab Uncheck the Conference hunting option in the Service Properties dialog box in the Services tab In the Endpoints section of the Endpoints tab double click t
253. pers ECS 2 is equipped with the Flat Index add on module enabling an LRQ search to pass from ECS 1 to ECS 3 via ECS 2 and back again The call flow is as follows 1 oa fF O N Endpoint A contacts ECS 1 ECS 1 sends an LRQ message to ECS 2 ECS 2 forwards the LRQ search to ECS 3 ECS 3 locates Endpoint B and sends an LCF message to ECS 2 ECS 2 forwards the LCF message to ECS 1 and eventually connects the call 20 Enhanced Communication Server ECS User Guide What the ECS Provides Neighbor bA k ECS 1 Neighbor 9 Gatekeepers ft vA ECS 3 N Ss i Endpoint A Endpoint B Figure 1 3 Flat Hierarchical Deployment ECS Overview 21 What the ECS Provides 22 Enhanced Communication Server ECS User Guide WHAT S IN THIS CHAPTER H 323 RECOMMENDATION GATEKEEPERS The RADVISION ECS is an H 323 gatekeeper This chapter introduces you to the following m H 323 Recommendation m H 323 Gatekeepers This chapter is optional and has been provided to give a better understanding of what H 323 gatekeepers are This knowledge is not essential for working with the ECS but it may assist you in making better decisions when configuring the ECS Therefore you should read this chapter if you are not familiar with H 323 gatekeepers or you wish to make the most of ECS functionality H 323 is an umbrella recommendation of the International Telecommunications Union ITU T that sp
254. plan for growth when designing the dial pan 322 Enhanced Communication Server ECS User Guide GATEKEEPER TOPOLOGY FLAT TOPOLOGY NEIGHBOR GATEKEEPERS Understanding Your Network m Network Device Population Network population affects the dial plan It is worthwhile verifying what devices populate the network Are there only terminals Are there other devices such as gateways and MCUs How many gatekeepers do you require Network Organization If there are gatekeepers and gateways check whether they are in the same NOC Find where POPs are located and where they are dispersed through the network It is useful to place an ECS at each POP m Services that the Network Provides Services are a key factor in the ECS Dial Plan Analyze the types of services your network provides Services can be local to a zone or they can be global They can be centralized or decentralized A service can be a gateway to one or many PSTN lines m Types of Gatekeepers It is important to understand the types of gatekeepers in the network Are there only RADVISION ECS installations or is there a mixture of RADVISION ECS and non RADVISION gatekeepers Are the ECS gatekeepers version 2 and above so that they can support the ECS Dial Plan If you have more than one gatekeeper in the network the way the gatekeepers are arranged in your network may affect the ECS Dial Plan The criteria discussed in the previous section will help to determine
255. points is performed according to the H 323 name alias and IP address o Perform call authorization Note The available configuration options vary depending on which option you select in the Schema type field Settings Tab 97 LDAP OPTIONS AVAILABLE WHEN THE GATEKEEPER SCHEMA IS SELECTED Authenticate registrations with LDAP server Select to verify with the LDAP server if endpoints can register with a certain ECS For authentication to work endpoints must be defined in the LDAP Static Information Tree For more information see To add a new entry to the Static Information Tree on page 276 Note The LDAP server stores information on which endpoints can register with which ECS When an endpoint wishes to register with the ECS the ECS checks against the LDAP server to see if the endpoint has access to it This operation occurs at the Registration Request stage Authenticate by IP in DHCP environment Check to instruct the ECS to use endpoint IP addresses for authentication in addition to aliases when the ECS operates in a DHCP environment Note The Authenticate by IP in DHCP environment option is enabled only when the Authenticate registrations with LDAP server option is checked and when the DHCP environment in the zone option is checked in the Basics section of the Settings tab Number of aliases to authenticate in DHCP environment Type the maximum number of alias matches that must be successfully made for a
256. port for multiple subzones within the ECS zone allowing bandwidth control between each subzone Multiple bandwidth control configuration between ECS zones m Enhanced SNMP Trap support allows SNMP Traps to be sent to multiple server destinations Anew Event Log configuration tab for monitoring ECS alarm events m IP address dialing control m Enhanced Alternate Gatekeeper mechanism m Advanced Call Fallback mechanism allows you to define Call Fallback rules per specified dialing string when calls are rejected VERSION 3 5 2 The following new features are supported in ECS version 3 5 2 Caller ID presentation control allows you to define whether presentation of the caller ID to the receiving endpoint is allowed or restricted Endpoint status presentation for Sony PCS 1 endpoints m Additional CDR indication of actual connect time to the ISDN terminal m Increased Firewall Proxy Solution capacity XML enhancements m Flat Index add on for LRQ searches between Neighbor Gatekeepers xx Enhanced Communication Server ECS User Guide ECS Features VERSION 4 x The following new features are supported in ECS version 4 x m T 120 workaround in firewall environment Authorization API enables authorization for DID scenarios in the RADVISION iVIEW Communications Manager Authorization API enables authorization in a Neighbor Gatekeepers topology and RIP messages for avoiding time outs Calling Party Number passes in
257. prefix followed by the number of the other terminal to which you wish to forward the calls For example 98 5318 3 To deactivate the Forward service dial the Forward service prefix from the original endpoint For example 98 Example 2 Forwarding a 1B Call to Another Terminal via a Gateway 1 Inthe Service Properties window define a prefix for the Forward service The maximum number of characters is 64 2 From the endpoint whose incoming calls you wish to forward dial the Forward service prefix the gateway prefix and the number of the other terminal For example 98 87657333 3 To deactivate the Forward service dial the Forward service prefix from the original endpoint For example 98 You can configure the ECS to have one or two optional zone prefixes If the ECS has been configured with a zone prefix it will respond to LRQs and calls from other gatekeepers only if its zone prefix is part of the dialed number For example consider a single ECS that has been configured with a zone prefix of 6 The number of one of the endpoints in its zone is 45678 If the ECS receives a call from another gatekeeper with the number 645678 the ECS will strip the 6 and connect endpoint 45678 to the call If the ECS receives a call from outside the zone with the number 45678 it will not connect the call An endpoint from within the ECS zone dialing to another endpoint in the zone does not need to dial the zone prefix In the example an endpoint i
258. ps Click to view the properties of the groups of which this endpoint is a member Available only when the Enable groups option is checked in the Groups section of the Endpoints tab For more information see Viewing Properties of the Group to which an Endpoint Belongs on page 152 Make Predefined Click the Make Predefined button to add predefined properties to an online endpoint Edit Predefined Data Click the Edit Predefined Data button to modify the predefined properties of a specified online endpoint 156 Enhanced Communication Server ECS User Guide DISPLAYING SONY ENDPOINT INFORMATION GROUPS ABOUT GROUPS Groups You can enable the Online Endpoint Properties dialog box to display status and time value information by modifying the EndPointsVendorData txt parameters file Open the file with a text editing tool and locate the required Sony endpoint type The example shows the entry for the PCS 1600 endpoint 4 Sony PCS 1600 11520 SONY PCS 1600 http SetTime GetStat O01 Sip us 11520 SONY PCS 1600 http 01 Sip Enable the display of status and time value information by removing the pound sign from the beginning of the second line of text and inserting it at the beginning of the third line of text The Groups section of the Endpoints tab enables you to configure endpoints within groups and to assign new services and various permissions to the endpoints included in specified groups You
259. r organization and network These tools enable you to Configure gatekeepers in a flat and or hierarchical topology to enable efficient location of called endpoints Assign extension numbers or aliases to endpoints Configure gateways MCUs and gatekeepers to support services Assign prefixes to facilitate dialing within and between zones in the IP network and dialing to and from PSTN networks The RADVISION ECS MCU and Gateway support the ECS Dial Plan and work in a unified way to create an integrated dial plan The ECS is at the heart of the dial plan ECS Dial Plan version2 321 Understanding Your Network UNDERSTANDING YOUR NETWORK WHAT KIND OF NETWORK Do You HAVE The ECS Dial Plan is scalable Because it allows a hierarchical architecture you can start a network with a single zone one gatekeeper and a small number of endpoints and scale up the dial plan as the network grows The ECS Dial Plan is suitable for both Service Provider and enterprise requirements The hierarchical architecture facilitates the setting up of enterprise networks large Service Provider deployments and dialing structures that support national and international dialing ECS version 2 and later is backward compatible with the dial plan of ECS version 1 You can configure the ECS to use the version 1 dial plan or the version 2 dial plan This appendix describes the version 2 dial plan and is referred to as the ECS Dial Plan There are a num
260. r reason such as internal ECS failure an invalid service or an invalid exit zone prefix using the Other tab Each tab enables you to select to where the ECS Call Fallback policy sends a call The available options are m To an alias m To a service prefix m To the ISDN network via a gateway m Reject the call Note Call Fallback On BW capacity limit is not available when the Direct option is selected in the Routing mode field in the Calls section of the Settings tab On Not Located Select this tab to define a Call Fallback rule for when the ECS fails to locate the dialed destination on the IP network because m The destination endpoint cannot be located m The timeout interval for an LRQ message has passed for example due to network failure 232 Enhanced Communication Server ECS User Guide Fallback On BW capacity limit Select this tab to define a Call Fallback rule for when Call Setup to the dialed destination endpoint is unsuccessful because the ECS has reached the maximum bandwidth rate setting for any one of the configured endpoints groups subzones or zones Alias Select to route calls to a specified alternate H 323 alias address such as an Interactive Voice Response Type the alias of the H 323 endpoint to which the calls are forwarded You can use up to 255 characters Type Select the type of alias to which the calls are forwarded as listed at Type on page 227 Extension Type the extension
261. r select the Subzone Default inter subzone rule and click Edit The Inter subzone Bandwidth Rules dialog box displays indicating default settings Inter subzone Bandwidth Rules Name Subzone Default Description Subzone default bandwidth rule Connection Default inter subzone rule This rule applies to any intra zone call that does not match any of the other inter subzone bandwidth tules Bandwidth kbps Total allowed bandwidth fi 00000 Maximum bandwidth per call between subzones fi 024 Upload Cancel Help Warning Applet Window Figure 10 8 Inter subzone Bandwidth Rules Dialog Box Default The following information is displayed in the default Inter subzone Bandwidth Rules dialog box Name Displays the name of the default inter subzone rule Description Displays the description of the default inter subzone rule BANDWIDTH KBPS Total allowed bandwidth Type the bandwidth in Kbps allowed by the default inter subzone rule Bandwidth Policy Tab 201 Configuring Bandwidth Policy ADDING OR MODIFYING INTER ZONE RULES Maximum bandwidth per call between subzones Define the maximum bandwidth available per call for calls between endpoints in different subzones The default bandwidth rate is 1024 Kbps When an endpoint is registered to the ECS but not included in any subzone a rule defined between a subzone X and any subzone will apply to a call between that endpoint and subzone X A subzone rul
262. r version Standalone version Customized Installation Configuring a Read Write Community Resolving a Web Server Port Conflict Configuring FTP Virtual Directories Working with Microsoft Windows Firewall Updating to a Permanent License iv Enhanced Communication Server ECS User Guide 23 23 24 24 25 25 25 26 26 26 29 29 29 29 30 31 32 32 32 32 33 33 33 33 35 37 38 38 38 39 Upgrading Your ECS 40 Importing Your Saved Configuration 40 Modifying Your Installation 41 Uninstalling the ECS 41 CONFIGURING THE ECS 4 Working with the ECS What s in this Chapter 45 Introducing the Web Interface 45 Requirements for the Web Interface 45 Accessing the Web Interface 46 Login Profiles 48 Configuration Interface 48 Sidebar 50 Toolbar 51 Board Configuration Tabs RADVISION Server version only 52 Basics Tab 52 Addressing Tab 54 Users Tab 56 Applications Tab 58 Global Configuration Tabs standalone software version only 59 Users Tab 59 Applications Tab 61 ECS Configuration Tabs 62 5 Status Tab About the Status Tab 65 Contents v 6 Settings Tab About the Settings Tab Basics What You Can Configure Binding the ECS to a Specific Network Interface Card Calls About the H 245 Proxy What You Can Configure Configuring a Fixed Calling Party Number Alias Capacity What You Can Configure Dial Plan What You Can Configure Supplementary Services What You Can Configure Logs About the Log Log File
263. rchy Event Log Version Basics b Capaci Calls icra Capacity General Pada Max number of calls 5 License limits 10 Supplementary Services ae Max number of registrations 10 Licenselimit 10 Logs idth Biling Bandwicti Alert Indications When bandwidth reaches limit LDAP Ignore External API Reduce to allowed bandwidth DNS Minimum allowed 10 Kbps pal Reject the call Help Security Alternate Gatekeener T J woo o o Figure 6 3 Settings Tab Capacity 76 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Capacity The following options are available for configuring the Capacity section GENERAL Max number of calls Enter the maximum number of calls allowed in the ECS zone simultaneously Use this parameter to regulate traffic by allowing more or less voice or videoconferencing on the network The maximum number of calls allowed is shown on your license The value shown on your license is the default setting License limit Displays the maximum number of calls that your license allows Max number of registrations Enter the maximum number of registrations allowed in the ECS The maximum number of registrations allowed is shown on your license The value shown on your license is the default setting License limit Displays the maximum number of registrations that your license allows Note You may reduce the maximum number of calls or the maximum number of registrations wh
264. ree 268 resolving alias queries 100 server address 96 server username 96 105 updating server with online information 100 LDAP Configuration Tool 270 LDAP servers iPlanet Directory Server 5 1 275 Netscape Directory Server 4 1 275 OpenLDAP 266 282 Licensing viewing licensing details 262 Line Hunting 9 Logging 13 83 85 86 event log 255 LRQ 26 forwarding 20 hop count 80 LRQ Policy LDAP 100 multicast 71 Neighbor Gatekeepers 237 246 simultaneous 127 Make Call MIB 7 261 multicast 71 N Native IP 123 Neighbor Gatekeepers 235 238 245 248 17 48 209 213 215 portnumber 248 251 resolving alias queries 237 246 Neighbors tab 236 O Online endpoints modifying properties 154 P Parent filters 242 244 331 adding 245 modifying 245 Parent Gatekeepers 242 243 Passwords adding or modifying user details 259 SQL server user 110 user 259 Policies built in 5 Ports billing server 88 connection to LDAP server 96 104 Gatekeeper 243 inter gatekeeper communication port 124 Neighbor Gatekeeper 243 251 Predefined endpoints 141 add predefined 145 146 edit predefined 146 make predefined 156 modifying predefined properties of an online endpoint 156 remove predefinition 145 Prefixes See also Dial Plan 179 326 child prefixes 252 253 global service prefixes 183 327 service prefixes 178 stripping 80 328 Zone Prefixes 173 239 248 328 Probe IP 124 Proxy Cisco Proxy 9 131 enabling 240
265. restore your saved ECS configuration settings 2 Inthe Import a Configuration File window browse to your saved configuration file 40 Enhanced Communication Server ECS User Guide MODIFYING YOUR INSTALLATION UNINSTALLING THE ECS se Modifying Your Installation 3 Click Import to upload your configuration file settings If the version of the ECS installed on your machine is the same as the ECS installer version the installer runs the ECS setup maintenance program The ECS setup maintenance program enables you to modify the current installation Procedure Copy the RADVISION_ECS_Setup exe file from the ECS CD ROM to your local machine and then run the file The Welcome dialog box displays To remove the ECS and all of its features select the Remove option and then click Yes at the removal confirmation prompt To modify your existing ECS installation select the Modify option and click Next The Select Features dialog box displays Perform Step 6 and Step 7 on page 36 then click Next The Maintenance Complete screen displays Click Finish to exit the maintenance wizard This procedure describes how you uninstall both an initial copy of the ECS and a permanent licensed copy To uninstall the ECS From the Start menu select Settings gt Control Panel gt Add Remove Programs The Add Remove Programs Properties dialog box displays Select the Install Uninstall tab and from the scrolled list select RADVI
266. ring the initial Admission Procedure a parameter in the ACF message specifies the mode in which the gatekeeper should be set for the specific requested call The Default Policy for all calls excluding calls to a supported prefix of a gateway can be defined by the gatekeeper administrator using the zone properties configuration 26 Enhanced Communication Server ECS User Guide Routing H 225 0 Call Signaling Channels DIRECT MoDE FLOW Figure 2 1 shows the flow of RAS and Call Signaling messages in Direct Mode 1 a Rqg _4 k 4 ara 2 ACF GATEKEEPER 5 ACF 4 ENDPOINT B ENDPOINT A CONNECT RAS Q 931 Channel Call Signaling Channel Figure 2 1 Direct Call Signaling Gatekeepers 27 Routing H 225 0 Call Signaling Channels ROUTED MODE FLOW Figure 2 2 shows the flow of RAS and Call Signaling messages in Routed Mode In this case the gatekeeper keeps the Call Signaling channel open while routing the call for the duration of the call The H 245 Control channel is established directly between the two endpoints ENDPOINT A GATEKEEPER ee H 245 CHANNEL RAS Q 931 Channel ap H Figure 2 2 28 Enhanced Communication Server ECS Call Signaling Channel 245 Channel Routed Call Signaling User Guide ROUTING H 245 CONTROL CHANNELS CALL TERMINATION DISENGAGE REQUEST UNREGISTRATION REQUEST ENDPOIN
267. rmation see Adding or Modifying a Group Rule on page 165 Edit Double click the required group rule or select the required group rule and click to display the Edit Group Rule dialog box for modifying group member rule settings For more information see Adding or Modifying a Group Rule on page 165 Delete Select a group member rule and click Delete to remove from the ECS database Endpoints Tab 161 About Groups PERMISSIONS Allow making calls Check to allow all endpoints in this group to initiate calls Allow receiving calls Check to allow all endpoints in this group to receive calls Add members according to LDAP information When checked the ECS adds a member to the group according to the service level configured in the h323IdentityServiceLevel attribute in the H 350 schema For this to work group names should match those used by the H 350 schema such as servicelevel Note When checked the ECS ignores the rules of the group Verify that the Add members according to LDAP information option is unchecked in the default group SERVICES PERMISSIONS This list enables you to view the ECS services and either allow or prohibit the endpoint from using these services Allow Decline Select a service from the list and click once on this option to allow the endpoint to use this service Click again to prohibit the endpoint from using this service BANDWIDTH KBPS Unlimited Select to allow unlimited b
268. rminals gateways and Multipoint Control Units MCUs managed by a single gatekeeper At registration an endpoint can declare support for a subset of the services defined in the zone This is a dynamic procedure that does not involve administration The user accesses the service by dialing the prefix attached to the name or phone number When the ECS identifies that a call destination includes a prefix service the call is routed through the ECS and serially accesses all endpoints providing this service until it locates an available endpoint This is done without endpoint intervention Note To disable an ECS service remove the ECS service prefix Services Tab 171 About ECS Services USER DEFINED SERVICES BUILT IN SERVICES FORWARD SERVICE User defined services allow you to dynamically add more resources such as a gateway into the system Services provide both Line Hunting and Group Hunting functionality for locating the available resources supplied via service definition When a gateway registers it sends a list of prefixes services that it supports to the ECS If the ECS receives a call with one of these prefixes it looks for the first available gateway that supports this prefix The ECS provides the following built in services that you activate by giving the service a prefix Forward Service m Zone Prefix 1 and 2 Service m Exit Zone Service These built in services are described below When a terminal wishes
269. rsion 2 Version 2 enables the Dial Plan section of the Settings tab opens the Services and Global Services sections in the Services tab and replaces the Neighbors tab with the Hierarchy tab For more information about the Dial Plan see Dial Plan on page 79 and the ECS Dial Plan version 2 appendix Note Selecting Dial Plan version 1 disables the Dial Plan section of the Settings tab and prevents you accessing the hierarchy information configured in the Dial Plan section You can access this information by selecting Version 2 in the Dial Plan version field Bind to specific IP Check to enable the ECS to bind to a specific NIC card on the host computer where the host contains more than one NIC card Specify the IP address of the required NIC card in the Management or Media field Restart the ECS to apply this setting Note When working with two NIC cards in your server do not disable the IP address belonging to the NIC used for generating the license key For more information see Binding the ECS to a Specific Network Interface Card on page 71 Settings Tab 69 Basics DHCP environment in the zone Select this option to instruct the ECS to refer to the network as a Dynamic Host Configuration Protocol DHCP environment In this environment IP Policy is dynamic The ECS uses some of the predefined information as management keys to identify endpoints These keys are the alias name or phone numbers in a DHCP environment
270. ry in the Advanced dialog box and click Delete to remove the specified IP address and subnet mask values Working with the ECS 55 Board Configuration Tabs RADVISION Server version only USERS TAB WHAT You CAN SEE WHAT You CAN CONFIGURE The Board Users tab enables you to create and modify the user names access level groups and passwords of the users authorized to use the ECS Users Access Level admin Administrator Anna Read only Mark Read only Andy Administrator Add Delete Change password Figure 4 7 Board Users Tab The following information is displayed in the Users tab Table 4 3 Users Tab Configuration Field Description Name Displays the user name of the specified user Access Level Displays the access level for the specified user The following options are available in the Users tab Add Displays the Add User dialog box for defining new user profiles Change password Displays the Change Password dialog box for modifying a user password Delete Deletes the specified user entry 56 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING A USER PROFILE Board Configuration Tabs RADVISION Server version only Select a user from the Users tab and click the Add button to open the Add User dialog box for adding new users to the ECS database or click the Change password button to open the Change Password dialog box for changing the pa
271. s Disable the Check that call is active every n seconds option at ECS gt Settings gt Calls ECS checks terminal registrations through TTL and unregistered endpoints which fail to re register when their TTL expires Increase the value in the Multiply TTL by field at ECS gt Settings gt Advanced m If this does not help uncheck the Enable TTL option at ECS gt Settings gt Advanced This section describes what to do if the Make Call option fails to operate correctly Possible Causes Verification Steps ECS Routing mode is configured to either Direct or Call Setup Q 931 mode Change the Routing mode option to Call Setup Q 931 and Call Control H 245 at ECS gt Settings gt Calls This section describes what to do if ECS Forwarding rules fail to operate correctly Possible Causes Verification Steps ECS Supplementary Services are disabled Verify that the Forwarding rules options are checked at ECS gt Settings gt Supplementary Services The H 323 entity does not send the correct clear cause number to the ECS Verify that the H 323 entity sends the correct clear cause number in the ethereal log Troubleshooting the ECS 341 Resolving Group Bandwidth Limitation Failure RESOLVING GROUP BANDWIDTH LIMITATION FAILURE RESOLVING ALTERNATE GATEKEEPER OPTION FAILURE This section describes what to do if bandwidth limitation for a group does not operate c
272. s displayed Number Displays the E 164 alias number of the endpoint Where an endpoint has more than one alias only the first one is displayed Registration IP Displays the IP address of the endpoint Type Displays the type of endpoint terminal MCU or gateway Predefined Indicates whether or not the endpoint has been predefined Online Indicates whether or not the endpoint is registered On Call Indicates whether or not the endpoint is participating in the current ECS session The following buttons are available for searching for displaying and configuring ECS endpoints Search Close Search Click Search or Close Search to open or close the search engine When you close the search engine the endpoints are displayed from the beginning of the list Endpoints Tab 143 Endpoints Look for endpoints where the is Select the filter through which you want to perform the search from the drop down list phone number name URL address transport address or e mail address Type the details of one of the above options for which you are searching You must type the full alias Note The alias is case sensitive Find Click the Find button to perform the search First Click the First button to display the first block of endpoints Previous Click the Previous button to display the previous block of endpoints Next Click the Next button to display the next block of endpoints Note Upon completing the s
273. s Dialog Box The following options are available in the Service Properties dialog box Prefix Enter or modify the ECS service prefix The prefix can be up to 64 characters 178 Enhanced Communication Server ECS User Guide About the Services Tab Prefix type Select the type of prefix you are specifying Phone number Name URL address Transport address in the IP address port number format E mail address or Party number If you select Party number the Number Type field is displayed For more information on Party number see Adding or Modifying an Endpoint Alias in the Endpoints chapter Note The prefix type for a user defined or built in service can only be Phone number or Name Only a gateway prefix can be of any alias type Description Enter or modify the description of the ECS service Conference Hunting Defines this service as conference oriented A conference oriented service lets you select one MCU for a specific conference and to direct all calls that need to participate in this conference to that MCU Global service read only Indicates whether or not the specified service is a global service common to all gatekeepers on the network ALLOW ACCESS FOR The Allow access for group box enables you determine the level of accessibility of the ECS In zone non predefined endpoints Select this option to make the ECS service accessible to all endpoints that are not predefined in the zone Note Set
274. s Ip 172 020 069 190 Generator Ras Port 01719 Generator Call Signal Ip 172 020 069 190 314 Enhanced Communication Server ECS User Guide CDR Samples Generator Call Signal Port 01720 Generator Identifier GK Generation Time 27 05 2004 14 09 32 Source Call Identifier 0217b18ec10a989937225634343434ef Dest Call Identifier 0217b18ecl6ced111e2d5634343434ef Conference Id 0217b18ec10a989937235634343434ef Call Model 3 Dest Zone 0 Source Endpoint Type 1 Source Call Signal Ip 172 020 069 190 Source Call Signal Port 01294 Dest Endpoint Type 1 Dest Call Signal Ip 172 020 069 190 Dest Call Signal Port 01413 Bandwidth 0000256000 Call Is To Service 0 ACF Time 27 05 2004 14 09 07 Connect time 27 05 2004 14 09 07 Release time 27 05 2004 14 09 32 DRQ Time 27 05 2004 14 09 32 Ring Time 00090 Establishment Time 00281 Source ARJ Reason 00 Dest ARJ Reason 00 Source Release Cause 0 1 Dest Release Cause 0 1 Source Release Reason 08 Dest Release Reason 08 H450 Transfer Ended Call 0 H450 Transferred To Signal IP 000 000 000 000 H450 Transferred To Signal Port 00000 H450 Transfer Started Call 0 H450 Transferred From Signal IP 000 000 000 000 H450 J E Transferred From Signal Port 00000 H450 Transferred From Call ECS CDR Structure 315 CDR Samples CDR FOR A CALL TO A SERVICE Id 00000000000000000000000000000000 H450 Call Record Type 0 H450 Forwarded Call 1 H450 Forward
275. s according to the specification of the RAS and the Call Signaling protocols The H 323 Recommendation also states that certain functionality can be built into a gatekeeper based on standard gatekeeper procedures Policies that are built into the ECS provide the basic framework for fundamental gatekeeper behavior and also establish Default Policies for certain procedures such as how to control a zone 24 Enhanced Communication Server ECS User Guide CALL ESTABLISHMENT GATEKEEPER DISCOVERY GATEKEEPER REGISTRATION Call Establishment Calls are established on the RAS channel which is the unreliable UDP channel for Registration Admission and Status messages as described below Call establishment often starts with Gatekeeper Discovery which is an automatic procedure that occurs before a conference starts In Gatekeeper Discovery an endpoint looks for a gatekeeper with which to register by multicasting a Gatekeeper Discovery Request message GRQ Upon receiving a GRQ message the gatekeeper either returns a Gatekeeper Confirm message GCF with the transport address of the RAS channel of the gatekeeper or if the gatekeeper does not want the endpoint to register with it the gatekeeper returns a Gatekeeper Reject message GRJ Gatekeeper Discovery allows the endpoint gatekeeper association to change over time The advantage of this procedure is two fold Administrative overhead is lower since there is no need to configure in
276. s communicate via port 1813 Shiva servers communicate via port 1812 Note The Authentication port and Accounting port fields refer to ports on the RADIUS server and not on the ECS Secret Type a shared secret password or key The shared secret between the ECS and the RADIUS server forms the basis of the security process Only the ECS and the RADIUS server know the shared secret Whenever the ECS sends a message to the RADIUS server the ECS encrypts the message using the password The RADIUS server authenticates the message using the same password If one of the parties does not have the correct password the authentication fails and the transaction is rejected User name Type a user name for the RADIUS server In the Security section of the Settings tab you can enable H 235 Annex D security to ensure the authentication of each endpoint and the integrity of messages The basis of the security process is the shared secret between the endpoint and the ECS This shared secret can be either a password or a key Only the endpoint and the ECS know the shared secret Authentication and Integrity are achieved by encrypting part of the entire message using the shared secret Whenever an endpoint sends a message to the ECS the endpoint encrypts the message using the password The ECS authenticates the message using the same password If one of the parties does not have the correct password the authentication fails and the call is reje
277. s indicating when o AnECS becomes a master or slave o A Child Gatekeeper comes online or goes offline New CDR fields indicating o Call media type video audio data O Whether or not a call is from a service and the prefix number of the service The service is indicated when the MCU invites a participant Forwarding When Not Registered enables an endpoint to have its calls redirected to another endpoint when the dialed to endpoint the activating endpoint is not registered to the ECS The ECS forwards calls when there is no reply from the dialed to endpoint A new Reject call when insufficient bandwidth available option instructing the ECS to either reject or connect a call when the requested bandwidth is unavailable Call Fallback for calls rejected when the destination is not found is now also supported when the ECS operates in Direct mode Predefined endpoints can be configured with up to 500 aliases About This Manual xix ECS Features VERSION 3 5 The following new features are supported in ECS version 3 5 RADIUS Remote Access Dial In User Service server support for authentication authorization and accounting if licensed Support for communication via XML messages with O External authorization server applications if licensed o External third party call control client applications if licensed m H 350 standard support LDAP support for alias dialing in a hierarchy User groups for easy management Sup
278. s of predefined endpoints For more information see Adding or Modifying a Predefined Endpoint on page 146 Remove Predefinition Click the Remove Predefinition button to delete the predefined properties of the endpoint from the ECS database The endpoint remains registered with the ECS Unregister Click the Unregister button to unregister the endpoint selected in the Endpoints section of the Endpoints tab through H 323 procedures Unregister All Click the Unregister All button to unregister all the endpoints in the Endpoints section of the Endpoints tab through H 323 procedures Endpoints Tab 145 Endpoints ADDING OR To add a predefined endpoint click the Add Predefined button to open the MODIFYING A Predefined Endpoint Properties dialog box The dialog box enables you to add PREDEFINED a predefined endpoint to the ECS database ENDPOINT To modify a predefined endpoint double click the relevant endpoint in the Endpoints section of the Endpoints tab or select the endpoint from the list and click the Properties button The Predefined Endpoint Properties dialog box opens The dialog box enables you to modify a predefined endpoint in the ECS database A Predefined Endpoint Properties Endpoint type Gateway Registration IP 172 20 46 68 Call Signaling IP 172 20 46 70 1014 Forward to i Phone number W Aliases Forward allowed Zone prefix 1 allowed gt Zone prefix 2 alowed Allow Decline Exit Zone
279. s to m Request a service Provide zone information Request out of zone dialing 326 Enhanced Communication Server ECS User Guide SERVICES GLOBAL SERVICES LOCAL SERVICES Prefixes You request a service by dialing a prefix The way the ECS Dial Plan handles the request depends on the type of service There are two types of services global and local Note For more information about services see the Services Tab chapter A global service is a service that is available to everyone using the network It is identified by a universal prefix For example a gateway service for dialing out to the PSTN may be global with a universal prefix such as 9 All entities in the network recognize that the prefix 9 indicates that the call should be routed to the PSTN via a gateway In this case the dial string would be Global Service Prefix Zone Prefix endpoint number such as 9 1201 5294300 or 9 5294300 Note For more information about global services see the Services Tab chapter A local service is local to a zone or to a part of the network Its prefix may indicate different services in different parts of the network For example in one zone the service prefix for a video MCU conference may be 80 while in another zone 80 might indicate a voice only MCU conference In this case the dial string would be Zone Prefix Local Service Prefix endpoint number such as 1201 80 5645 or 80
280. s type 151 227 229 232 233 source endpoint alias 211 213 Alternate Gatekeeper 13 117 121 enabling 123 124 inter gatekeeper communication port 124 IP Release 122 Native IP 123 ping interval 124 Probe IP 124 Public Gatekeeper IP 123 Windows IP addressing 118 ARQ 26 Pre grant ARQ 125 Authorization of endpoints by external server 17 103 Auto Refresh 143 208 Automatic e mail address generation 14 105 107 108 Automatic MCU service registration 13 Bandwidth approved 211 212 requested 211 total 211 Bandwidth management inter subzone 200 inter zone 66 within group 162 Bandwidth Policy tab 185 Billing 86 87 88 Built in policies 5 Built in services 172 C Call Control tab 207 Call Fallback 18 224 229 Call Setup H 245 address in Setup message 73 immediate Call Proceeding 74 Call signaling address 211 212 channels 26 Caller ID presentation 102 Calls 72 accept 73 block when dialed with IP address only 18 74 call signaling address 211 212 caller ID 211 checking a call is active 74 conference ID 210 Index 351 current number ongoing vs maximum permitted 66 disconnecting a call 209 disconnecting all calls 209 establishment 25 Forward On Busy H 450 3 82 223 228 Forward On No Answer H 450 3 82 223 228 forwarded to alias type 229 233 forwarding a 1B call to another terminal via agateway 173 forwarding all calls to another IP terminal 173 maximum number 77 remote alias 212 termination 29
281. same zone as the destination endpoint The list of Neighbor Gatekeepers and their IP addresses allows a gatekeeper to search for and communicate directly with the gatekeeper of the destination endpoint As a result there is no need for a gatekeeper to multicast a Location Request message LRQ to the entire network in order to resolve addresses from other zones This makes call routing to the other zones more efficient and reliable To define Neighbor Gatekeepers you specify the IP address and port number of the Neighbor Gatekeeper You can also specify a zone prefix Each Neighbor Gatekeeper should have a unique prefix If you specify a zone prefix the ECS routes LRQ messages and calls only to the Neighbor Gatekeeper that starts with the zone prefix in the destination address Note You can configure up to a maximum of 200 Neighbor Gatekeepers Neighbors Tab 235 About the Neighbors Tab ABOUT THE NEIGHBORS TAB WHAT YOU SEE The Neighbors tab enables you to view configure and modify Neighbor Gatekeepers Note Setting the Dial Plan field in the Basics section of the Settings tab to Version 2 replaces the Neighbors tab with the Hierarchy tab and opens the Services and Global Services sections of the Services tab For more information about the Hierarchy tab see the Hierarchy Tab chapter Neighbors I Use the following Neighbor Gatekeepers to resolve aliases Prefix Description IP Address Port Use Proxy LDAP Central
282. server administrator for the RADVISION server version of the ECS Working with the ECS 45 Accessing the Web Interface ACCESSING THE You access the ECS Administrator web interface using the Product Family WEB INTERFACE Entry Point web interface The Product Family Entry Point web interface provides a comprehensive list of network devices currently available with active links to the web interface of each device The Product Family Entry Point list includes information about each device including IP address product type version and icons which indicate the device type You can sort the order of the list by clicking on any of the list headings with which you wish to sort the list You access the ECS Administrator web interface for a specific ECS simply by clicking on the IP address of the ECS you wish to manage A separate window is opened to display the web interface of the ECS you selected You can return to the main list at all times to access and manage other devices Administrator E RADVISION Product Family Entry Point IP Addrose Product Type Yorsion Figure 4 1 Product Family Entry Point Interface 46 Enhanced Communication Server ECS User Guide e 1 Accessing the Web Interface To access the ECS Administrator configuration interface In your browser enter the IP address or the name of the server on which the ECS resides for the RADVISION server version of the ECS or the name of the device on which
283. ssage the ECS unregisters the endpoint in question 126 Enhanced Communication Server ECS User Guide Advanced Search for out of zone aliases simultaneously in all sources When checked instructs the ECS to resolve unrecognized aliases via the following methods simultaneously m Searching in the LDAP server m Searching in a DNS server m Searching among the Neighbor Gatekeepers that appear in the Neighbors tab when the Dial Plan field in the Basics section of the Settings tab is set to Version 1 Using multicast Note This option is disabled when Version 2 is selected in the Dial Plan version field in the Basics section of the Settings tab For more information about the LRQ policy of the ECS see Resolution of Aliases on page 12 Enable TTL When checked a registered endpoint must re register with the ECS when the endpoint TTL expires If the endpoint does not re register the ECS assumes that the endpoint has gone offline when the endpoint TTL expires and the ECS unregisters the endpoint When unchecked the ECS ignores the endpoint TTL setting and regards that endpoint as being online even after the endpoint TTL setting expires Multiply TTL by n Enables an administrator to increase the length of time that the ECS waits for a TTL before an endpoint is unregistered Type an integer between 1 and 100 to indicate the factor by which you want to multiply the TTL value in the endpoint The default setting is 2
284. ssword of the specified user The following options are available in the Add User and Change Password dialog boxes User name Enables you to type the name of the user or displays the name of the user Access Level Enables you to select the access level for the user or displays the access level The access level defines the specific rights granted to the user Password Type a password for the user The password is case sensitive Confirm password Re enter the password for the user Upload Click the Upload button to add the user information to the ECS database Working with the ECS 57 Board Configuration Tabs RADVISION Server version only APPLICATIONS TAB WHAT You CAN SEE WHAT You CAN CONFIGURE The Board Applications tab enables you to view a list of the applications running on the RADVISION server You can also start or stop a selected application Applications Nane Veson Lee Epon Date E DCS 5 6 150 ports xpired 200 calls 1000 registrations None Start EA Help Figure 4 8 Board Applications Tab The following information is displayed in the Applications tab Table 4 4 Applications Tab Configuration Field Description Name Displays the name of the application Version Displays the application software version number License Displays the licensing information for the application Expiration Date Displays expiration date information for the applica
285. subzone rules to the subzones displayed in the lists by checking the box next to the required subzones Check the Any subzone option to apply the specified inter subzone rule to all calls within this zone PRIORITY Dedicated When checked the call is not included in the used bandwidth calculation A dedicated rule applies to a specific dedicated connection only For more information see Dedicated Rules on page 194 BANDWIDTH KBPS Total allowed bandwidth Type the bandwidth in Kbps allowed by the specified inter subzone rule Maximum bandwidth per call between subzones Define the maximum bandwidth available per call for calls between endpoints in different subzones The default bandwidth rate is 1024 Kbps When an endpoint is registered to the ECS but not included in any subzone a rule defined between a subzone X and any subzone will apply to a call between that endpoint and subzone X A subzone rule defined between a subzone X and any subzone will not apply to calls between two endpoints which are both located within subzone X Note The Any subzone option does not refer to out of zone calls 200 Enhanced Communication Server ECS User Guide VIEWING OR MODIFYING THE DEFAULT INTER SUBZONE RULE Configuring Bandwidth Policy The default inter subzone rule applies to any intra zone call that does not match any of the configured inter subzone bandwidth rules Double click the Subzone Default inter subzone rule o
286. t EMAIL ABC Company You should write the alias type EMAIL in upper case letters To activate optional Property Editor fields 1 Right click the Property Editor New dialog box to open the Add Attribute window Select the required attribute from the list and click OK The selected attribute appears as a field in the Property Editor New dialog box Configuring the LDAP Server 277 Working with the Gatekeeper Schema e 1 To add a new entry to the Online Information Tree Enter the Directory Server of the LDAP server console and select the Directory tab Double click lt root node gt tlv radvision com is the default root node name and then select and double click h323 zone Place the cursor on online information and right click From the drop down list select New and then Object or Other From the New object dialog box list select rvfolder and double click Note Define an rvfolder for each ECS that works with the Update LDAP server with online information option in the LDAP section of the ECS Settings tab see LDAP on page 93 4 In the Property Editor New dialog box type the gatekeeper identifier in the Full name field Note The gatekeeper identifier that you enter in the Full name field must be the same as the gatekeeper identifier in the Gatekeeper ID field in the Basics section of the ECS Settings tab Each new entry to the Online Information Tree must have a unique gatekeeper identi
287. t RADVISION from the drop down list in the Type field Then click Check Create The LDAP Configuration Tool checks whether or not the LDAP schema and the relevant folders exist on the LDAP server 274 Enhanced Communication Server ECS User Guide WORKING WITH THE GATEKEEPER SCHEMA ACCESSING THE LDAP TREE Working with the Gatekeeper Schema o Ifyes the The LDAP Schema is OK message displays For more information see LDAP Schema and Relevant Folders Exist on the Server on page 272 o Ifno the LDAP Configuration Tool attempts to configure the schema and create the relevant folders under the specified Base DN For more information see LDAP Schema and Relevant Folders Do Not Exist on the Server on page 273 This section describes how to work with the Sun Java System Directory Server 5 2 formerly Sun ONE Directory Server 5 2 the Netscape Directory Server 4 1 the iPlanet Directory Server 5 1 and the Microsoft Active Directory Server using the Gatekeeper schema This section describes the procedure for accessing the LDAP Tree on the LDAP server after you have completed the configuration described in Automatic Configuration for Sun Java System NDS or iPlanet Directory Server Both Schemas on page 271 or in Automatic Configuration for Microsoft ADS Both Schemas on page 274 The LDAP Tree is known as the h323 zone tree on the LDAP server To access the LDAP Tree on the LDAP server 1 Log into the LDAP server console using the
288. t gateway as the Probe IP address When there is no network default gateway configure the IP address of a server on the network that is always online Ping Interval The slave ECS pings the master ECS at preconfigured intervals to check the status of the slave ECS connection to the network When the slave ECS does not receive a response from the master ECS the slave ECS checks the status of its connection to the network by pinging the Probe IP address A response from the Probe IP address indicates that the slave 118 Enhanced Communication Server ECS User Guide SAMPLE ALTERNATE GATEKEEPER CONFIGURATION Alternate Gatekeeper ECS is connected to the network and that the master ECS has gone offline The lack of a response from the Probe IP address indicates that the slave ECS is not properly connected to the network Inter gatekeeper Communication Port The TCP IP port through which the Primary and the Secondary ECS establish a reliable connection for communication with each other The port number must be the same on both the Primary and the Secondary ECS The following example shows how to configure the fields in the Alternate Gatekeeper section of the Settings tab using the system level addressing information In the example m The two ECS share a common Public IP address 172 20 77 100 m The default gateway IP address 172 20 77 254 also serves as the Probe IP address Perform Alternate Gatekeeper configuration accord
289. t information Services ao Action View e gt ame ht elg gt mi Tree c inetpub scripts C WINNTisystem32 inetsrv iisadmin Internet Information Services andy E Default FTP Site c inetpub iissamples E J c program files common files system msadc 4 Default SMTP Explore Help c winnt help iishelp Open lebpub C Inetpub webpub Browse bal asa Start ib aif Stop tart asp eS alstart asp nc gif New gt baerror gif All Tasks gt lint cif View gt prning gif CESSES Eh gif Refresh n2000 gif Export List Opens property sheet for the current selection Figure A 6 Internet Information Services Panel 2 Click the local computer icon to display the tree structure 296 Enhanced Communication Server ECS User Guide Configuring IIS 4 Subcomponents Windows 2000 2003 3 Right click Default Web Site and select Properties as shown in Figure A 6 The Default Web Site Properties dialog box Figure A 7 displays Default Web Site Properties a 2 x Directory Security HTTP Headers Custom Errors Server Extensions Web Site Performance ISAPI Filters Home Directory Documents m Web Site Identification Description IP Address All Unassigned v Advanced ICP Port feo SSL Port r Connections Unlimited Limited To 10 connections Connection Timeout 900 seconds IV HTTP Keep Alives Enabled MIY Enable Logging Active log form
290. t of endpoints that is allowed to register Note RADVISION recommends that you use groups to perform this function For more information see Groups on page 157 Endpoints Tab 141 Endpoints ENDPOINTS m When you choose an open zone policy by predefining an endpoint you give the endpoint special attributes For example when you edit the service permission of an endpoint you can specify to which services this endpoint has permission and to which services access is prohibited In DHCP mode only aliases identify an endpoint Two endpoints can register using the same IP address and different ports without predefining this information provided that the two endpoints have different aliases m Predefined endpoints enable the ECS to support endpoints that do not support RAS You can predefine aliases for these endpoints and indicate that the endpoints should be treated as if they were dynamically registered The ECS stores the aliases and routes calls to these endpoints The Endpoints section of the Endpoints tab enables you to select an endpoint and update its predefined properties or view its registered properties You can also add or remove predefined endpoints and unregister a selected endpoint or all endpoints Endpoints a ca Endpoints F Auto Refresh lt lt Search Groups Name Number Registiaion IP Type Predefined Online On Call abe 11 200 207 202 208 Terminal no 2000 04 12 133414 no def
291. tabase Go to Click to open the Administrator Login screen of the specified Child ECS Add Click to add a Child Gatekeeper to the ECS database The ECS allows a maximum of 200 Child Gatekeepers For more information see Adding or Modifying a Child Gatekeeper on page 251 Edit Double click the relevant Child Gatekeeper in the list or select a Child Gatekeeper and click Edit to modify the specified Child Gatekeeper For more information see Adding or Modifying a Child Gatekeeper on page 251 250 Enhanced Communication Server ECS User Guide ADDING OR MODIFYING A CHILD GATEKEEPER Children Delete Select a Child Gatekeeper and click the Delete button to delete the specified Child Gatekeeper from the ECS database Note The Add Edit and Delete options are disabled when you check the Use Central Database option in the Central Database section of the Settings tab To add a new Child Gatekeeper click Add to display the Add Child dialog box To modify an existing Child Gatekeeper double click the relevant Child Gatekeeper in the Children tab or select a Child Gatekeeper and click Edit to display the Edit Child dialog box Add Child X IP Address fi 72 20 52 23 Port fi 719 Description E Retrieved from Central Database ino Child prefixes Prefix dd Edit Delete Upload Cancel Help Figure 14 5 Add Child Dialog Box The following options are available in the Add Child and Edit Child dia
292. tandalone ECS Working with the ECS 49 Configuration Interface SIDEBAR The sidebar enables you to navigate between the different configuration interfaces The following navigation buttons are available Note If you have licensed any additional applications on the RADVISION server such as the Data Collaboration Server DCS navigation buttons for these applications will appear in the sidebar Board Displays the board configuration interface for board administration For more information about the RADVISION server see Board Configuration Tabs RADVISION Server version only on page 52 Global Displays user information and host server application information For more information about the Global interface see Global Configuration Tabs standalone software version only on page 59 a ECS Displays the ECS configuration interface Logout Enables you to log out of the current ECS configuration session Note You may be logged out automatically if the ECS Administrator is inactive for approximately five minutes Help Displays the Help contents page for the element in the sidebar that you have selected Clicking Help on any individual tab accesses the Help Contents for that tab alone You can also access the ECS online help via a shortcut in the Start menu of your computer The path is Start gt Programs gt RADVISION gt Enhanced Communication Server gt RADVISION Enhanced Communication Server Help
293. te In this scenario ECS A manages two different zone prefixes without stripping 174 Enhanced Communication Server ECS User Guide EXIT ZONE SERVICE ABOUT THE SERVICES TAB About the Services Tab When you define a prefix for the Exit Zone service dialing the prefix enables you to reach an endpoint in another zone This can prevent unauthorized users making calls to other zones Note The Exit Zone is a historical feature introduced before the implementation of the RADVISION dial plans The Exit Zone feature is no longer required but is maintained for backwards compatibility only The Exit Zone service saves time by instructing the ECS not to look for a destination within the zone but to redirect a request to the Neighbor Gatekeeper The Exit Zone prefix affects the way in which the ECS tries to complete calls to other zones When this service is not defined the ECS first tries to locate any call request within its zone The ECS tries to locate the designated number in other zones only when the call request is not available When this service is defined the ECS completes calls to other zones if the Exit Zone prefix is present in the dialed string EXAMPLE OF EXIT ZONE SERVICE USAGE 1 Inthe Service Properties window define a prefix for the Exit Zone service For example 06 2 If you wish to dial a number from a terminal to another zone dial the Exit Zone prefix and then the number For example 062234 where 2234
294. ted by the alias string itself RADIUSOnePacketName Name alias tag The default value is N RADIUSOnePacketPhone Phone E 164 alias tag The default value is P RADIUSOnePacketEmail E mail alias tag The default value is E 112 Enhanced Communication Server ECS User Guide WHAT You CAN CONFIGURE Radius RADIUSOnePacketURL URL alias tag The default value is U RADIUSOnePacketTransport tTransport alias tag The default value is T Note Stop the ECS before specifying the alias format you require Settings Basics S Radius Calls Capacity V Enable authentication and accounting with Radius server Dial Plan Radius Server Supplementary Services Server Address Type Authentication Port Accounting Port Logs Billing w Alert Indications LDAP External API DNS Radius Security IV Send interim each 10 minutes Help Alternate Gatekeeper X gt Figure 6 19 Settings Tab Radius The following configuration options are available in the Radius section Enable authentication and accounting with Radius server Check to enable the ECS to connect with a RADIUS server Radius Server Displays details of the RADIUS server to which the ECS is currently connected Add Click to add a RADIUS server Unavailable if the ECS is currently connected to a RADIUS server For more information see Adding or Modifying RADIUS Server Details on page 114
295. tempts to match an endpoint alias with the entries in the LDAP database For more information about DHCP see DHCP environment in the zone on page 70 For more information about configuring this option see the Predefined Endpoint Authentication by Alias appendix Note The Number of aliases to authenticate in non DHCP environment option is enabled only when the Authenticate registrations with LDAP server option is checked and when the DHCP environment in the zone option is unchecked in the Basics section of the Settings tab Settings Tab 99 LDAP Locate endpoints When checked instructs the ECS to resolve unrecognized aliases by sending an LDAP query to the LDAP server Note For the Locate endpoints feature to work you must also check the Retrieve Neighbor Gatekeeper list every n seconds field below For more information about the LRQ policy of the ECS see Resolution of Aliases on page 12 Choose using online info to locate the address of an endpoint using dynamically registered information The Update LDAP server with online information option must be selected Choose using static info to locate the address of an endpoint using manually configured information This option replaces the need to send a multicast LRQ to Neighbor Gatekeepers when an address is not found in the ECS database Endpoints must be registered in the LDAP Static Information Tree For more information see To add a new entry to the Static I
296. th to the allowed rate Minimum allowed n Kbps lIndicates the reduced lower bandwidth rate of a call When the Reduce option is selected and there is not enough available bandwidth for a call the ECS reduces the bandwidth rate of that call to the allowed rate provided that the allowed rate is equal to or greater than the rate configured in the Minimum allowed n Kbps field The default value is 0 m Reject When checked the ECS rejects an incoming call when there is not enough bandwidth available for that call When unchecked the ECS behaves according to which of the Ignore or Reduce options is selected 78 Enhanced Communication Server ECS User Guide Dial Plan DIAL PLAN The Dial Plan section of the Settings tab enables you to configure the ECS Dial Plan policy You select with which version of the ECS Dial Plan you want the ECS to work in the Basics section of the Settings tab Version 1 of the Dial Plan disables the Dial Plan section For more Dial Plan information see the ECS Dial Plan version 2 appendix Note When the Use Central Database option is checked in the Central Database section of the Settings tab and Version 2 is selected in the Dial Plan version field in the Basics section of the Settings tab information displayed in the Dial Plan section is read only Settings a v Basics Calls Dial Plan Capacity IV Strip local zone prefix es Dial Plan Supplementary Services IV
297. the gatekeeper topology that best suits your requirements You can arrange gatekeepers in a hierarchical or flat topology or a mixture of both A flat topology is created through the use of Neighbor Gatekeepers In a small network or in a grouped part of the network Neighbor Gatekeepers facilitate the quick location of destination endpoints ECS Dial Plan version2 323 Understanding Your Network HIERARCHICAL TOPOLOGY EXAMPLE 1 Endpoint A is registered to ECS A ECS A has been configured with Neighbor Gatekeeper Endpoint A dials to endpoint B 3 ECS A searches its directory to see if endpoint B is in its zone If it is not ECS A sends an LRQ Location Request to one of its Neighbor Gatekeepers in an attempt to connect the call to endpoint B This method provides a fast and efficient way of locating endpoints A Neighbor Gatekeeper topology is suitable for a limited number of gatekeepers If there are too many gatekeepers then maintenance may be cumbersome Each time a new gatekeeper joins the network each existing gatekeeper s Neighbor Gatekeeper list must be manually updated to include the new gatekeeper Note For more information about Neighbor Gatekeepers see the Neighbors Tab chapter and the Hierarchy Tab chapter A hierarchical topology consists of parent and child gatekeepers The network can be regarded as a collection of groups of parents and children Each gatekeeper knows its children its parent and optio
298. the Number of aliases to authenticate in DHCP environment field The number must be 1 or greater 346 Enhanced Communication Server ECS User Guide Alias Authentication in non DHCP Mode 4 Configure predefined endpoints in the Predefined Endpoint Properties dialog box Open the Predefined Endpoint Properties dialog box by clicking the Add Predefined button in the Endpoints section of the Endpoints tab For information about configuring predefined endpoints see Adding or Modifying a Predefined Endpoint on page 146 ALIAS This procedure describes how you specify the number of aliases to be matched AUTHENTICATIONIN for authentication in non DHCP operation mode NON DHCP MODE e To specify the number of aliases to be matched in non DHCP mode 1 Inthe Basics section of the Settings tab uncheck the DHCP environment in the zone option 2 Set the Who can register field to Only predefined endpoints The Number of aliases to authenticate in non DHCP environment option is enabled 3 Type the number of alias to be matched in the Number of aliases to authenticate in non DHCP environment field The number must be 0 or greater When 0 endpoint authentication is performed according to IP address only Note When the Number of aliases to authenticate in non DHCP environment field is set to 0 and a predefined endpoint A exists with assigned aliases an endpoint B with the same IP address as A can register successfully Endpoint B can register
299. the group as configured in the Add Group dialog box Figure 8 9 on page 160 Description Displays the description of the group as configured in the Add Group dialog box Figure 8 9 on page 160 Allowed Bandwidth per Displays the maximum bandwidth allowed to each of the Endpoint endpoints included in the group as configured in the Add Group dialog box Figure 8 9 on page 160 The call is rejected if the maximum bandwidth is exceeded Total Indicates the total number of groups currently listed in the ECS database Add Enabled only when the Enable groups field is checked Click to add a group For more information see Adding or Modifying a Group on page 160 Edit Enabled only when the Enable groups field is checked Double click the relevant group in the list or select the required group and click Edit to modify the selected group For more information see Adding or Modifying a Group on page 160 Delete Enabled only when the Enable groups field is checked Click to delete the selected group Endpoints Tab 159 About Groups ADDING OR MODIFYING A GROUP To create a new group click Add to display the Add Group dialog box To modify an existing group double click the required group in the Groups section of the Endpoints tab or select the required group and click Edit The Edit Group dialog box displays x General Name Default Description Default group Group Member Rules Type Rule Add
300. time interval in seconds after which the calls are redirected if there is no response The activating endpoint informs the ECS to forward calls when there is no response from the forwarded from endpoint within this time interval Note The H 450 Supplementary Service settings that you configure here also appear in the Forwarding section of the Forward amp Fallback tab For information on viewing Call Forwarding information see the Forward amp Fallback Tab chapter 82 Enhanced Communication Server ECS User Guide Logs LOGS The Logs section of the Settings tab enables you to define logging options for the ECS and the H 245 Proxy Settings i gt Basics Calls Logs IV Enable log Log file size KB 488 Total log space KB as Debug level J Medium IV Enable online log Capacity Dial Plan Supplementary Services Logs Biling Alert Indications IV Enable H 245 Proxy log LDAP Log file size KB 488 Total log space KB 4394 External API View log files Help DNS Central Database Radius Security Alternate Gatekeeper Firewall Figure 6 6 Settings Tab Logs ABOUT THE LOG The ECS saves the log data to a default file named GK log located under the Program Files directory at Program Files RADVISION Enhanced Communication Server Log GK When this file fills up the ECS automatically generates a new file called GKO followed by the date and the time for ex
301. tings Tab 117 Alternate Gatekeeper WINDows IP ADDRESSING ALTERNATE GATEKEEPER IP ADDRESSING Every Microsoft Windows system includes a Native IP address The Native IP address is the unique IP address that defines the location on the network of the system Each system IP address has a subnet mask All system level IP addresses must have the same subnet mask in both the Primary and the Secondary ECS The Alternate Gatekeeper section of the Settings tab includes three IP address fields a ping interval configuration field and a port configuration option Alternate Gatekeeper Native IP The Native IP of the other ECS When you configure the Primary ECS enter the Native IP address of the Secondary ECS When you configure the Secondary ECS enter the Native IP address of the Primary ECS Public Gatekeeper IP The IP address that will be used as the publicly available IP address of the ECS Note You must manually configure the Native IP address of the Primary and Secondary ECS on your host operating system Probe IP The IP address with which the slave ECS communicates when checking the status of the slave ECS connection to the network The status of the slave connection to the network determines whether or not a problem is local to the slave RADVISION recommends that you do the following O Configure the Primary and the Secondary ECSs with the same Probe IP address O Configure the IP address of the network defaul
302. tings in the Predefined Endpoint Properties dialog box in the Endpoints section of the Endpoints tab determine which services are accessible to predefined endpoints For more information see Adding or Modifying a Predefined Endpoint in the Endpoints chapter Services Tab 179 Services Tab in Dial Plan version 2 Out of zone endpoints Select this option to make the ECS service public and accessible to endpoints from other zones Upload Click the Upload button to add the ECS service to the ECS database Your changes will not take effect until they are uploaded SERVICES TAB IN Setting the Dial Plan field in the Basics section of the Settings tab to Version 2 DIAL PLAN opens the Services and Global Services sections of the Services tab and replaces VERSION 2 the Neighbors tab with the Hierarchy tab The additional service features that are enabled when Dial Plan version 2 is selected are described below SERVICES The Services section of the Services tab in Dial Plan version 2 is identical to the Services tab in Figure 9 1 on page 176 Services Services Show services Al services Global Services Prefix Description Predefined Conference Hunting InZone Default Out of Zone Global Service 20 30 Forward Zone prefix 1 Zone prefix 2 Exit Zone no no yes yes yes yes decline decline decline decline decline decline allow allow decline decline decline decline
303. tion Status Displays the operational status of the application The following options are available in the Applications tab Start Click to start the operation of a specified application Stop Click to stop the operation of a specified application 58 Enhanced Communication Server ECS User Guide GLOBAL CONFIGURATION TABS STANDALONE SOFTWARE VERSION ONLY USERS TAB WHAT You CAN SEE WHAT You CAN CONFIGURE Global Configuration Tabs standalone software version only The Global configuration is grouped into the following tabs m Users Tab m Applications Tab The Global Users tab enables you to create and modify the user names access level groups and passwords of the users authorized to use the ECS Name Access Level Administrator Read only Read only Administrator Add Change password Figure 4 9 Global Users Tab The following information is displayed in the Users tab Table 4 5 Users Tab Configuration Field Description Name Displays the user name of the specified user Access Level Displays the access level for the specified user The following options are available in the Users tab Add Displays the Add User dialog box for defining new user profiles Working with the ECS 59 Global Configuration Tabs standalone software version only ADDING OR MODIFYING A USER PROFILE Change password Displays the Change Password dialog box for modifying a user password
304. tional field of the same type In the iPlanet server place the cursor in the specified field and select Add Value to add similar fields To access the Add Attribute list in the iPlanet server select Add Attribute in the Property Editor dialog box For instructions on adding attributes to the Netscape server see To activate optional Property Editor fields on page 277 To add a new entry to the Static Information Tree Enter the Directory Server of the LDAP server console and select the Directory tab Double click the root node icon tlv radvision com and then select and double click h323 zone Place the cursor on static information and right click From the drop down list select New and then Object or Other From the New object drop down list select rvuserstatic and double click or press OK In the Property Editor New dialog box select the View menu and then Show all attributes if using Netscape Directory Server Type the user alias in the rvuseralias field Enter TEL EMAIL URL or NAME before each alias according to the alias type To add an additional user alias in Netscape Directory Server right click the rvuseralias field and select Add value An additional rvuseralias field appears Repeat the process to add further user aliases To add an additional user alias in iPlanet Directory Server click the rvuseralias field then click the Add Value button An additional rvuseralias field appears Repeat the process to
305. tly they only see each other s Proxy address For information about configuring the Cisco Proxy see Advanced on page 125 the Neighbors Tab chapter and the Hierarchy Tab chapter RAI RAC The Resource Available Indication Resource Available Confirmation RAI RAC function automatically manages load balancing on the network RAI RAC messages are exchanged between the ECS and a gateway to determine whether the gateway is available to receive calls A gateway sends a RAI message to notify the ECS of the current availability of the gateway for each H series protocol The ECS responds with a RAC message to acknowledge receipt of a RAI message If the gateway is unavailable the ECS routes the call to an alternative available gateway LINE HUNTING A gateway supports a list of prefixes services When a gateway is unavailable to receive a call this means that it cannot accept calls with the particular prefix in question The ECS activates the Line Hunting function and searches for a gateway which is free to accept calls with this prefix When the ECS receives an indication from a gateway in the RAI message that the gateway the specified gateway is almost at maximum capacity the ECS marks the services of that gateway as almost out of resources During the first round of Line Hunting the ECS ignores this specified gateway when searching for the indicated gateway service If the ECS cannot find a gateway which can accept a call w
306. to perform load balancing for a group of endpoints To achieve this you define an alias for several H 323 endpoints thereby grouping them together The ECS hunts for the first endpoint in the group If this endpoint is available the endpoint accepts the call If this endpoint is not available the ECS directs the call to the next endpoint in the group and so on in a round robin fashion A range of aliases defines several different groups A group alias can be the existing online alias of one of the members of the group or you can configure a new predefined alias for all the endpoints in the group For more information about configuring Group Hunting see the ECS Group Hunting appendix CONFERENCE HUNTING The ECS supports Conference Hunting The purpose of Conference Hunting is to maintain conferences and ignore Line Hunting where necessary RADVISION MCU calls consist of a service prefix followed by a password or conference ID In order to create a conference all calls with the same password or conference ID have to be directed to the same MCU If a password or conference ID is new Conference Hunting takes place in all MCUs in the zone When the ECS receives a call with the same prefix as an existing call the ECS directs the new call to the same service provider MCU as the existing call If the service provider refuses the call the ECS does not attempt Line Hunting This scenario also overrides RAI indications For example
307. to the dialed endpoint 332 Enhanced Communication Server ECS User Guide IMPLEMENTATION EXAMPLE Implementation Example SCENARIO 3 1 Endpoint A dials 11 512 776 888 2 The Branch Office gatekeeper searches its children and neighbors but does not find an 11 match 3 Because none of the parent filters begins with 1 the Branch Office gatekeeper cannot match the call and the call fails The diagram on the following page is an example of an ECS Dial Plan implementation in a hierarchical network Note The dotted lines indicate Neighbor Gatekeepers ECS Dial Plan version 2 333 Implementation Example International Zone 00 011 USA per Zone 1 Stripping YES Pa Replace zone prefix 1 Pa Parent filter 011 4 a 5294300 pe we Rome Zone 06 Stripping YES Parent filter 0 NS Stripping YES Aa N Zone 540 541 Stripping NO Il Zone 6003 Stripping NO Figure D 3 Zone 600 601 Stripping NO S NN S S tiene Italy Zone 39 Stripping YES gue Replace zone prefix 0 oe Parent filter 00 inne Milan Zone 02 Stripping YES Parent filter 0 7 Milan 1 Milan 2 Zone 820 821 Zone 600 601 Stripping NO Stripping NO 8201234 6004111 Rome 2 1 Zone 6
308. tory Server 5 2 m Netscape Directory Server m Planet Directory Server Microsoft Active Directory Server For more information see LDAP Configuration Tool on page 269 You must manually configure OpenLDAP server to work with either the Gatekeeper schema or the H 350 schema For more information see Manually Configuring the OpenLDAP Server Gatekeeper Schema on page 279 and Manually Configuring the OpenLDAP Server H 350 Schema on page 282 The LDAP Configuration Tool is an external Windows based application which runs either on the LDAP server or on a remote computer The Configuration Tool allows the user to automatically create the LDAP Tree structure required by the ECS on the LDAP server The LDAP Configuration Tool enables you to automatically configure the following directory servers to use either the Gatekeeper schema or the H 350 schema m Sun Java System Directory Server 5 2 formerly Sun ONE Directory Server 5 2 Netscape Directory Server m Planet Directory Server Microsoft Active Directory Server Configuring the LDAP Server 269 LDAP Configuration Tool ACCESSING THE This section describes how to access the LDAP Configuration Tool LDAP CONFIGURATION TOOL na To access the LDAP Configuration Tool 1 Copy the RADVISION_ECS_Setup exe file from the ECS CD ROM to your local machine and then run the file Click Next The License Agreement dialog box displays Select the I accept the terms of th
309. twork What Kind of Network Do You Have Gatekeeper Topology Numbering 300 301 302 307 307 307 308 308 309 309 309 311 311 311 312 312 313 313 314 316 319 319 319 320 321 321 322 322 323 325 Contents xiii Prefixes 326 Services 327 Zone Prefixes 328 Exit Zone Prefixes 328 Stripping 328 Parent Filters 331 Implementation Example 333 APPENDIX E Troubleshooting the ECS Resolving Endpoint Registration Failure 336 Resolving Endpoint Unregistration Reregistration 337 Resolving H 323 Entity Registration Failure 337 Resolving Endpoint Connectivity Problems 338 Resolving Failure to Connect with the LDAP Server 338 Resolving Call Failure to Endpoints 339 Resolving Failure of Calls to the MCU or Gateway 340 Resolving Call Disconnection 341 Resolving Make Call Option Failure 341 Resolving Forwarding Rule Failure 341 Resolving Group Bandwidth Limitation Failure 342 Resolving Alternate Gatekeeper Option Failure 342 APPENDIX F Predefined Endpoint Authentication by Alias What s in this Appendix 345 Before You Begin 345 Alias Authentication in DHCP Mode 346 Alias Authentication in non DHCP Mode 347 Alias Authentication in DHCP Mode using LDAP 348 Alias Authentication in non DHCP Mode using LDAP 349 Examples 350 xiv Enhanced Communication Server ECS User Guide Index 351 Contents xv xvi Enhanced Communication Server ECS User Guide RELATED DOCUMENTATION ECS FEATURES VERSION 1 0 ABO
310. ue for the selected option Note RADVISION recommend that you change the Microsoft IIS web server port value to 10152 3 Click Next to continue see Step 9 on page 37 If you installed the Microsoft IIS FTP server before launching the ECS installation wizard the FTP Virtual Directories dialog box displays after you define your ECS license in the License Key dialog box To enable the Microsoft IIS FTP server to access the ECS log file and CDR file virtual directories 1 Inthe FTP Virtual Directories dialog box select the Create FTP virtual directories option The default value in the FTP server field is Default FTP Site 3 Click Next to continue see Step 9 on page 37 If you enabled the Microsoft Windows Firewall on your computer before launching the ECS installation wizard the Internet Connection Firewall dialog box displays after you define your ECS license in the License Key dialog box To enable the ECS to operate correctly with the Microsoft Windows Firewall 1 Inthe Internet Connection Firewall dialog box check the Add Enhanced Communication Server executables to Windows Firewall exception list option 2 Click Next to continue see Step 9 on page 37 38 Enhanced Communication Server ECS User Guide UPDATING TO A PERMANENT LICENSE Updating to a Permanent License This procedure describes how you update an initial copy of the ECS to a permanent licensed copy or update a permanent licensed copy to support m
311. ule on page 136 Delete Click to delete the selected Alias Format rule from the ECS database Registration Restrictions Tab 135 Alias Format ADDING OR MODIFYING AN ALIAS FORMAT RULE To add an Alias Format rule to the ECS database click Add to display the Add Alias Format Rule dialog box To modify an existing Alias Format rule in the ECS database select the required rule and click Edit or double click the required tule to display the Edit Alias Format Rule dialog box The following options are available in the Add Alias Format Rule and Edit Alias Format Rule dialog box Alias prefix C Any Starts with 234 Upload Cancel Help Figure 7 2 Add Alias Format Rule Dialog Box Alias length Select the required condition from the drop down list equal to greater than less than or any and enter the required length in characters of the endpoint E 164 alias Selecting Any instructs the ECS to accept a prefix of any length The length value must be from 1 to 256 Alias prefix Select Any or Starts with to indicate the prefix of the endpoint E 164 alias The prefix must contain at least one digit Selecting Any instructs the ECS to accept any prefix The length of the prefix in characters cannot exceed the length of the alias defined in the Alias length field Note A rule with both the Alias length and Alias prefix fields set to Any is invalid Such a rule allows all E 164 aliases with no restricti
312. ult Description Length chars 37 H450 Transfer Started Call 1 A Boolean field indicating that this is a call that began from a transfer operation 38 H450 Transferred From Signal IP 15 The Call Signaling IP address of the transferring party of the call 39 H450 Transferred From Signal Port 5 The Call Signaling port of the transferring party of the call 40 H450 Transferred From Call Id 32 The call identifier of the party that transfers the call and then leaves the call In hexadecimal converted to text 41 H450 Call Record Type 1 For the H 450 3 Forwarding Supplementary Service This field indicates whether the purpose of the call is activation deactivation or check restriction The options for this field are numeric and appear in Table B 12 42 H450 Forwarded Call 1 A Boolean field indicating that a call was forwarded from its original destination 43 H450 Forward Type 1 Indicates the type of forwarding CFB CFNR or CFU The field options are numeric and appear in Table B 11 44 H450 Forwarded From Signal IP 15 The Call Signaling IP of the original destination of the call 45 H450 Forwarded From Signal Port 5 The Call Signaling port of the original destination of the call 46 H450 Forwarded From Alias TLV The first alias of the original destination of the call 47 H450 Transferred From Alias TLV Indicates the alias of the transferring leg of an original call in cases where an existing call passes to a new destination endpoint and the orig
313. ulticast See Basics on page 68 All destinations simultaneously See Advanced on page 125 The Lightweight Directory Access Protocol LDAP is a protocol for accessing online directory services LDAP is both an information model and a protocol for querying and manipulating the model A special RADVISION LDAP client plug in that is part of the ECS is used for retrieving information from a dedicated LDAP server for permitting or denying service or for routing calls The LDAP Plug in defines some entry structures sets user and gatekeeper information in these structures and stores them in an LDAP server The information stored in the LDAP server is then used by the ECS Plug in for address resolution For more information see LDAP on page 93 and the Configuring the LDAP Server chapter The ECS can contact a pre configured DNS server to resolve unrecognized aliases and receive a list of gatekeepers relevant to the queried domain For more information about DNS server support see DNS on page 105 12 Enhanced Communication Server ECS User Guide ONLINE LOGGING DIAL PLAN WILDCARD DIGIT MANIPULATION HIGH AVAILABILITY VIA ALTERNATE GATEKEEPER H 235 SECURITY AUTOMATIC MCU SERVICE REGISTRATION What the ECS Provides The ECS provides an online window containing all ECS logging information For more information about online logging see Logs on page 83 Version 2 of the ECS Dial Plan enables you to configure gatekeepers
314. usy H 450 3 Billing Unconditional forward H 450 3 SEMI eee IV Forward on no response after fo seconds H 450 3 LDAP Help External API DNS Central Database Radius Security Alternate Gatekeeper Firewall Figure 6 5 Settings Tab Supplementary Services The following options are available for configuring H 450 Supplementary Services Transfer H 450 2 Select this option to enable endpoint A to transform an existing call from endpoint A to endpoint B into a new call between endpoint B and an endpoint C selected by endpoint A Note The Transfer option is always enabled you cannot disable this checkbox Endpoints must also support the H 450 2 Transfer Supplementary Service Settings Tab 81 Supplementary Services Forward on busy H 450 3 Select this option to enable an endpoint to have all its calls redirected to another endpoint when it is busy The activating endpoint informs the ECS to forward calls only when the activating endpoint is busy Unconditional forward H 450 3 Select this option to enable an endpoint to have all its calls redirected to another endpoint The activating endpoint informs the ECS to forward all calls without applying any conditions regarding the state of the diverted from endpoint Forward on no response after n seconds H 450 3 Select this option to enable an endpoint to have its calls redirected to another endpoint when there is no response Enter the
315. ut Call Fallback on page 224 A Forwarding service occurs when endpoint B calls endpoint A and the ECS redirects the call to endpoint C The ECS supports three types of Call Forwarding Unconditional enables an administrator to define an endpoint to have all its calls redirected to another endpoint The ECS forwards all calls without applying any conditions On Busy enables an administrator to define an endpoint to have its calls redirected to another endpoint when it is busy The ECS forwards calls when the endpoint is busy m On No Answer enables an administrator to define an endpoint to have its calls redirected to another endpoint when there is no reply The ECS forwards calls when there is no reply from the endpoint Forward amp Fallback Tab 223 Forwarding ABOUT CALL FALLBACK FORWARDING Call Forwarding creates a full call between the activating endpoint and the diverted to endpoint Call Forwarding On Busy and Call Forwarding On No Answer attempt to create a call to the original destination endpoint If the attempt fails because the endpoint is busy or there is no reply the same call is executed to the diverted to endpoint Note An activating endpoint does not need to be registered with the ECS Whether an activating endpoint is registered with the ECS or not the ECS searches for Forwarding rules for this endpoint If such Forwarding rules exist the ECS forwards the call to the diverted to destination The E
316. vanced Call Fallback mechanisms including IP to ISDN fallback Inter zone bandwidth management TTL Resiliency Fixed Calling Party Number Force Direct Mode for service calls H 245 Tunneling Third Party Call Control Manual definition of the number of alias matches necessary for successful authentication and registration of predefined endpoints Endpoint registration restriction via E 164 alias and IP subnet H 450 Forwarding when an activating endpoint is not registered to the ECS RADIUS server support for authentication and billing Support for communication via XML messages with external authorization servers and third party call control client applications H 350 standard support User groups for easy management Support for multiple subzones within the ECS zone allowing bandwidth control between each subzone Enhanced SNMP trap support allows SNMP traps to be sent to multiple server destinations IP address dialing control Caller ID presentation control Flat Index add on for LRQ searches between Neighbor Gatekeepers 6 Enhanced Communication Server ECS User Guide WEB INTERFACE CDR H 341 MIB SUPPORT H 450 FORWARDING AND TRANSFER What the ECS Provides The ECS Administrator provides a single point of entry for ECS configuration For more information see the Working with the ECS chapter The ECS builds Call Detail Records CDRs in a simple text format that can be used as input to third part
317. with the ECS in cases of LDAP server error such as network problems invalid LDAP server password invalid LDAP server address and so on Warning When checked endpoints can still register to the ECS but the ECS will not perform authentication or authorization The External API section of the Settings tab enables you to allow external servers to connect to the ECS and displays connected servers Settings Basics Calls External API ESE IV Allow Authorization servers to connect Dial Plan External Servers Supplementary Services IP Port Direction Status Logs 16 Failed Billing Alert Indications LDAP External API Connect to external server DNS Help Radius Security Alternate Gatekeeper a Advanced ne 4 gt ps Figure 6 16 Settings Tab External API The following configuration options are available in the External API section Allow external servers to connect Check to enable external authorization server applications to communicate with the ECS Settings Tab 103 External API WHaT You SEE CONNECTING TO AN EXTERNAL AUTHORIZATION SERVER Connect to external server Available only when the ECS is enabled to initiate connections with an external server Click to configure external authorization servers with which the ECS can initiate communication For more information see Connecting to an External Authorization Server The following information is displayed in the External API section
318. x displays indicating default settings nter zone Bandwidth Rules Name GK Default Description ick default bandwidth rule Connection Default inter zone rule This rule applies to any inter zone call that does not match any of the other inter zone rules Bandwidth kbps L Total allowed bandwidth 100000 Reserved bandwidth for outgoing calls 0 Used bandwidth o Available bandwidth 100000 Upload Cancel Help Figure 10 10 Inter zone Bandwidth Rules Dialog Box Default The following information is displayed in the default Inter zone Bandwidth Rules dialog box 204 Enhanced Communication Server ECS User Guide Configuring Bandwidth Policy Name Displays the name of the default inter zone rule Description Displays the description of the default inter zone rule BANDWIDTH KBPS Dedicated A default rule cannot be dedicated Disabled for the default inter zone rule Allowed bandwidth Type the bandwidth in Kbps allowed by the default inter zone rule Reserved bandwidth for outgoing calls Type the bandwidth in Kbps that you wish you to reserve for outgoing calls only Used bandwidth Displays the bandwidth in Kbps currently used by calls governed by the default inter zone rule Available bandwidth Displays the bandwidth in Kbps currently available to calls governed by the default inter zone rule Bandwidth Policy Tab 205 Configuring Bandwidth Policy 206 Enhance
319. y 15 Toolbar 51 Transfer H 450 2 81 U Unregistration endpoint initiated unregistration 29 gatekeeper initiated unregistration 29 URQ 29 User defined services 172 178 V Version Gatekeeper version 261 License key 262 MIB version 261 Version tab 261 W Web interface 7 45 46 Wildcard digit manipulation 13 X XML call control 17 103 Z Zone Prefixes See also Dial Plan 239 248 328 exit zone prefixes 328 stripping 80 Zone Prefix 1 and 2 Service 173 Zones destination zone 309 Index 357 p E www radvision com About RADVISION RADVISION NASDAQ RVSN is the industry s leading provider of market proven products and technologies for unified visual communications over IP and 3G networks With its complete set of standards based video networking infrastructure and developer toolkits for voice video data and wireless communications RADVISION is driving the unified communications evolution by combining the power of video voice data and wireless for high definition video conferencing systems innovative converged mobile services and highly scalable video enabled desktop platforms on IP 3G and emerging next generation networks For more information about RADVISION visit www radvision com USA Americas EMEA APAC T 1 201 689 6300 T 44 20 3178 8685 T 852 3472 4388 F 1 201 689 6301 F 44 20 3178 5717 F 852 2801 4071 infoUSA radvision com infoUK radvision com infoAPAC radvision com
320. y billing programs or other software For details of the CDR structure see the ECS CDR Structure appendix A Management Information Base MIB is a formal description of a set of network objects that can be managed using SNMP The format of the MIB is defined as part of SNMP The H 323 MIB extension is described in the ITU T Draft Recommendation H 341 May 1999 Multimedia Management Information Base for H 323 version 2 The ECS supports the H 341 standard node for Registration Admission and Signaling RAS This node contains three tables one for each of the RAS parameters The ECS MIB tree also includes a unique 903 node The 903 node contains an extension node called Private RADVision Gatekeeper MIB which allows the addition of a fourth parameter to the standard H 341 RAS node The SNMP agent in the ECS implements the parameters of the H 341 extension A Supplementary Service is the collective set of operations that are carried out to perform a Supplementary Service process as defined in the H 450 x Recommendations The ECS defines two types of services Call Forwarding and Call Transfer A Supplementary Service is created when m AQ 931 message containing an H 450 APDU arrives across the network a The suitable condition for performing a service is implemented 1 APDUs convey a sequence of H 450 messages from the caller to the receiver and back The APDU sequence is an octet string and it is conveyed in the User user information el

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