User's Guide - Lindberg & Frisk
Contents
1. Now you have a completely new Ticket 42 Q MATIC AB 133 01A e Replace the Front Plate e Remove the Supervisor Key and insert the User Key Turn the User Key into User Mode The Ticket Printer is ready to use Note You can test the new Tickets but all Tickets are stored in the statistics Use Correction to remove test Tickets from the statistics See Corrections on page 12 133 01A Q MATIC AB 43 Q Entry SE User s Guide 44 Q MATIC AB 133 01A 5 Statistics 133 01A Topics in this chapter Stored Information ccccccccccccccseeeeeeeeeeeeeeeeeeeeeeees 46 Statistics REPOrts orenetes oi a 46 Cash Commitment ccccccccccscceeesseeeeeeeeeeeeeeeeeeees 47 Q MATIC AB 45 Q Entry SE User s Guide To store information for future use is a necessity for an Admission and Ticketing System The Q Entry SE Ticket Printer stores all information in a safe way so it can be used in Statistics Reports Stored Information Q Entry SE stores information each time a Ticket Button is pressed It stores the number of customers for each Ticket Button and within each Time Period It also stores the total sum of money for each Ticket Button and within each Time Pe riod A Time Period is thirty minutes The day is divided into 48 Time Periods The information is stored in a safe way A battery backup guarantees that the information survives power cuts Statistics Reports The Stati2. 4 ka 4 P Current Rate 2 5 Enter new Rate Otherwise press Enter r r Cash Commitment The set up specifies if a Cash Commitment must be entered to get an X Report or a Z Report Press the C key to toggle between active and inactive k A m Cash Commitment active Press C to change Otherwise press Enter Lr a o Note You must print a Z Report if there are any stored sales otherwise you cannot change this set up The Ticket Printer informs you that there are stored sales and that you must print a Z Report 80 Q MATIC AB 133 01A Number Sequence Reset Each Ticket is assigned a Ticket Number This set up option specifies if the Ticket Number should be reset when a Z Report is printed Press C on the key board to change the set up option 3 e F Number Sequence Reset active Do you want to reset the Number Sequence with the Z Report Press C to change Otherwise press Enter New Set up The Ticket Printer prints a Ticket with the new set up when you exit the Edit set up Mode Check that the set up is correct J Pi New Setup Number sequence Reset active Cash Commitment active Current Rate 2 5 Current Tax 25 00 Current Time Format 1 Current date Format 1 Press S on the keyboard if you want to return to the Edit set up Mode Remove the Supervisor key insert the User Key and put b
3. We want to change the word customers to visitors and we want to reduce the size of the last line with date time and Ticket Number We want to change the text for Ticket Button 14 and 15 e Insert the Supervisor Key and turn it into the Supervisor Mode OFF OFF user user SUPERVISOR SUPERVISOR e Remove the Front Plate so you can use the keyboard e Press T on the keyboard The Ticket Printer prints the following Ticket K J J amp For which Button do you want to edit the text K e Press Ticket Button 14 The Ticket Printer prints a Ticket with the current Ticket Text 133 01A Q MATIC AB 37 Q Entry SE User s Guide h3eb3admiss ion h2 b2Price p No of customers c 4 t No n s e We want to place the cursor at c in customers Press five times at the down arrow key to place the cursor at the first character of the line Press Number Key 9 to print a Ticket with the current position of the cursor e Press six times on the right arrow key to place the cursor at c Press Num ber Key 9 to print a Ticket with the current position of the cursor e We use the DEL key to delete all characters in customers Press Number Key 9 to make sure that you do not delete any other characters e Type visitors Press Number Key 9 to check the result 38 Q MATIC AB 133 01A e Press the down arrow one time to place the cursor at the start of the line with time
4. Follow these steps to print a Z Report e Remove the Front Plate e Insert the Supervisor Key OFF OFF user user SUPERVISOR SUPERVISOR e Press the Z key on the keyboard e If you have selected that Cash Commitment should be used then the Ticket Printer asks you to enter the cash Note The Cash Commitment option may be disabled In such cases the Z Report will be printed immediately e Count the money in the till and subtract the money you started with Enter the sum and press ENTER 56 Q MATIC AB 133 01A Note The Ticket Printer asks this question only once The question will not be repeated until a Z Report is printed e You must confirm the value Press Y on the keyboard to confirm the value or press any other key to ignore the entered value You must press Z to start a new printout if you chose to ignore the entered value The following Ticket is printed if you abort the printout e The Ticket Printer prints the Z Report e Read the Statistics Report and check if you must do any correction Replace the Supervisor Key with the User Key when you do not want to print any more reports Put back the Front Plate The information on the Z Report The Z Report is a summary of all sales since the latest Z Report 133 01A Q MATIC AB 57 Q Entry SE User s Guide Z Dagrapport 3 11 8 09 9 58 am Acme Company Corporate id 1122334455 POS id Total Sales Gro
5. There are two keys that specify the access level to the Ticket Printer User key The User key is for the daily use of the Ticket Printer With the user key it is possible to print Tickets but you cannot print Statistics Reports change the prices or change the settings 133 01A Q MATIC AB 5 Q Entry SE User s Guide User Key Supervisor Key t No notches Notches ff N Re D bi _ a pe The User Key is marked with number 1 and has no notches The Supervisor Key is marked with number 2 and has two notches Supervisor Key The Supervisor Key gives the user access to the settings of the Ticket Printer You can print Statistics Reports and change the settings Note Keep the Supervisor Key in a safe place Unauthorised persons must never get access to the settings Use the keys to select User or Supervisor Mode Hood The hood protects the Ticket Roll and the Keys The hood is locked to protect the inside from unauthorised tampering Note The hood must be closed and locked when the Printer is used Ticket Roll 6 Q MATIC AB 133 01A The Ticket Roll is placed under the hood of the Ticket Printer Paper feed button A paper feed button is placed under the hood on the left side as seen from the front 133 01A Q MATIC AB 7 Q Entry SE User s Guide Control Unit The Control Unit is placed under the Printer It is connected with a cable to th
6. This is the the number of customers on this Z Report Several customers can enter on one ticket 21 Number of Receipts This is the the number of tickets printed on this Z Report 22 Product Sales This is a list of the sales for each of the Ticket Buttons 1 15 on this Z Report Button number Price on the button Number of Customers Sales 60 Q MATIC AB 133 01A Print old Z Reports It is possible to print old Z Reports To print a report enter the Sequence Num ber before you press Z to select one of the stored Z Reports The Ticket Printer prints no Z Report if you enter a Sequence Number that is not stored in the memory 133 01A Q MATIC AB 61 Q Entry SE User s Guide 62 Q MATIC AB 133 01A 8 Sales Report Topics in this chapter To print the REPOF eee eeeseeeeeeseeeeeesneeeeeeneeeeeees The information on the X Report eseeseeeee 133 01A Q MATIC AB 63 Q Entry SE User s Guide The Sales Report shows the number of customers and the sales for each month during a year This chapter describes the Sales Report and its contents To print the Report You must always use the Supervisor Key to print a Statistics Report Follow these steps to print a Sales Report Remove the Front Plate e Insert the Supervisor Key OFF SUPERVISOR SUPERVISOR e Press the M key on the keyboard e The Ticket Printer prints th
7. e The Ticket Printer prints a Ticket with the new VAT rate index assignments XQ New VAT Fates Button 1 1 12 00 Button 2 1 12 00 Button 3 1 12 00 Button 4 1 12 00 Button amp 1 12 00 Button 6 1 12 00 Button 7 1 12 00 Button 8 1 12 00 Button 9 1 25 00 Button 10 1 25 00 Button 11 1 25 00 Button 12 1 25 00 Button 13 1 0 00 Button 14 1 0 00 Button 15 1 0 00 A r g e Put back the User Key OFF A USER j3 USER SIIPFRMSOR SUIPFRMSOR Put back the Front Plate 133 01A Q MATIC AB Q Entry SE User s Guide 24 Q MATIC AB 133 01A 4 Ticket 133 01A Topics in this chapter MIGKOtW ext E eens ete eet Seale chide paste ce cacanteads 26 Edita Ticket Text arrn ae ia a an 26 SNOMCULKEYS EAA E AT 29 Special Characters cccccccccessseeceeeeeeeeessneeeessees 30 Control Codes c ccceceeeeceeesneeeeeeeeeeeeeeeeeeeseneeersnaaes 31 Special CodeS renie a ean 34 Example change an existing Ticket 006 37 Example design a new Ticket ccceceeeeeeeees 40 Q MATIC AB 25 Q Entry SE User s Guide The Tickets can contain text and logotypes They can be made of thin low cost paper or high quality coloured paper This chapter describes the Tickets and the way they are designed Ticket Text The Ticket Text is a mix of plain text and codes The codes specify the look of the text and the informatio
8. Organization number Press V Address Press W Company Name Press Y 100 Q MATIC AB 133 01A 18 Maintenance Topics in this chapter Change Ticket Roll Maintenance 133 01A Q MATIC AB 101 Q Entry SE User s Guide The Ticket Printer does not need much maintenance It is designed to run with out problems There is no ink or toner that you can run out of The only things you must regularly add are the Tickets Change Ticket Roll Follow these steps to change the Ticket Roll e Open the cover e Look at the old Ticket Roll to see how it is mounted then remove it e Insert the new Ticket Roll and feed it into the print head as far as you can y Print Head e Press the Paper feed button or R on the keyboard to start the motor and feed the paper through the print head e Close and lock the cover 102 Q MATIC AB 133 01A Maintenance The Ticket Printer needs no special maintenance to work properly Use a piece of cloth and a mild detergent Note Do not use any detergents that may damage the plastic white spirit etc Note Never use any conductive material to clean the print head This may result in a short circuit which damages the print head 133 01A Q MATIC AB 103 Q Entry SE User s Guide 104 Q MATIC AB 133 01A 19 Shortcut Keys 133 01A Q MATIC AB Q Entry SE User s Guide Here is a list of all shortcut keys used to print reports edit settings and th
9. Key to print a Statistics Report Follow these steps to print a Customer Report 72 Remove the Front Plate Insert the Supervisor Key OFF OFF user user SUPERVISOR SUPERVISOR Press the K key on the keyboard The Ticket Printer prints the Number of Customers Report Read the Statistics Report and check if you must do any correction Replace the Supervisor Key with the User Key when you do not want to print any more reports Put back the Front Plate Q MATIC AB 133 01A The information on the Number of Customers Report The following information is shown on the Number of Customers Report 1 Date and Time The date and time the Statistics Report was printed 2 Customers This is the number of customers since the last Z Report 133 01A Q MATIC AB 73 Q Entry SE User s Guide 74 Q MATIC AB 133 01A 11 Total Report Topics in this chapter To print the REPOFt eee eeeseeeeeeneeeeeesneeeeteneeeeeees 133 01A Q MATIC AB 75 Q Entry SE User s Guide The Total Report shows the total number of Tickets and the total sale since the latest Total Report was printed This chapter describes the Total Report and its contents To print the Report The Total Report can be printed when the User Key is used Follow these steps to print a Total Report e Press the space bar on the keyboard e The Ticket Printer prints the Total Report 73 00 The Tota
10. SUPERVISOR SUPERVISOR e Press O on the keyboard The Ticket Printer prints a Ticket with the current VAT rate index assignments and asks you to select a Ticket Button The ac tion will be automatically aborted if no Ticket Button is selected within some seconds y4 t J VAT rate of which Button do you want to change Press Button of your choice or A for all Buttons any other key to exit a D VAT rates Button 1 12 00 Button 2 12 00 Button 3 12 00 Button 12 00 Button 12 00 Button 12 00 Button 7 12 00 Button 8 12 00 Button 9 12 00 Button 10 25 00 Pr a Button 11 25 00 Button 12 25 00 Button 13 0 00 Button 14 0 00 Button 15 0 00 a e Select the Ticket Button whose VAT rate index you want to change A Ticket is printed with the current assigned VAT rate index Press the space bar if you want to exit without changes 22 Q MATIC AB 133 01A K BOX A Present VAT rate of Btn 4 2 Type new VAT rate 1 4 Then press Enter VAT rate 1 25 00 VAT rate 2 12 00 VAT rate 3 6 00 VAT rate 4 0 00 p e Type the new VAT rate index and press ENTER The new index is stored Select another Ticket Button to continue to change VAT rates or press the space bar to exit K 2 x A VAT rate of which Button do you want to change Press Button of your choice or A for all buttons any other key to exit ae
11. and date Enter ESC h2 ESC b0 to reduce the size of the text Note ESC is replaced with in the printout of the Ticket Text e Press Ticket Button 14 to get a preview of the Ticket The next step is to copy this Ticket Text to Ticket Button 15 Press T on the keyboard then press Ticket Button 14 133 01A Q MATIC AB 39 Q Entry SE User s Guide e Press FO to copy the current Ticket Text to all Ticket Buttons with a higher number In this case we copy the Ticket text from Ticket Button 14 to Ticket Button 15 e Press y to confirm your action The Ticket Printer prints an OK Ticket and after some seconds a preview of the Ticket Text e The Ticket Text for Ticket Button 14 and 15 are changed into the new text Replace the Front Plate e Remove the Supervisor Key and insert the User Key Turn the User Key into User Mode The Ticket Printer is ready to use OFF D OFF OR SUPERVISOR SUPERVISOR Note You can test the new Tickets but all Tickets are stored in the statistics Use Correction to remove test Tickets from the statistics See Corrections on page 12 Example design a new Ticket We want to design a completely new Ticket We want the following Ticket LOGOTYPE Price nn nn VAT nn nn Date time Ticket Number 40 Q MATIC AB 133 01A We want the price to be clearly visible The VAT should be smaller than the price Date and Time should be larger than VAT but smaller than th
12. available depend on the configuration 13 Exchange cash This is the amount of exchange money in the till This is the VAT amount of each VAT rate on this 14 VAT sales Z Report Note the VAT rates available depend on the configuration 133 01A Q MATIC AB 59 Q Entry SE User s Guide 15 Cash Commitment The Cash Commitment was entered before the Z Report was printed This is the amount of money in the till when you have subtracted the start money the money in the till wnen you started to sell the Tickets Note this information is only printed if the Cash Commitment function is active 16 Difference C C Total This is the difference between the Cash Commitment and the Sales There is something wrong if the difference is not 0 You must trace the cause of the difference A negative difference means a cash deficit A positive difference means a cash surplus Note this information is only printed if the Cash Commitment function is active 17 Corrections Number of Corrections This is the sum of all corrections and the number of corrections on this Z Report 18 Copies sum Copies count This is the sum of the amounts on the ticket copies printed and the number of ticket copies on this Z Report 19 16 Practice sum Practice count This is the sum of the amounts on the practice tickets printed and the number of practice tickets on this Z Report 20 Number of Customers
13. buttons X Dagrapport X Dagrapport 11 8 09 9 58 am 11 8 09 9 58 am Total Sales Sales of Button 2 Total Sales Sales of Button 2 52 Q MATIC AB 133 01A Sequence Num ber The Sequence Number is increased by 1 each time you print the X Report It is not possible to reset the Sequence Number The Sequence Number is an accounting verification The date and time when the X Dagrapport 2 Date and time was generated The company name registered in this ticket 3 Company name printer The corporate id registered in this ticket 4 Corporate id printer 5 POS id The POS id registered in this ticket printer The total sum for all sales made from this 6 Grand Total Sales Ticket Printer 7 Grand Total Re The total sum for all returns made from this turns Ticket Printer The total sum net sales made from this 8 Grand Total Net Ticket Printer This is the total sum for all sales shown on 9 Sales this X Report This is the sales for each Means of Pay 10 Sales Cash ment on this X Report Note the types of Debit card Credit Means of Payment available depend on the card Coupon configuration This is the amount of exchange money in 11 Exchange cash the till This is the VAT amount of each VAT rate 12 VAT sales on this X Report Note the VAT rates avail able depend on the configuration 133 01A Q MATIC AB 53 Q Entry
14. Buttons to specify the number of customers for a Ticket d Print the current date on the Ticket d x 34 Q MATIC AB 133 01A Add x days to the current date Example d 10 Add 10 days to the current date If it is 13 March then 23 March will be printed on the Ticket e Print the price in Euros This Special Code was used when prices had to be in both the local currency and in Euro f Control Unit ID A string that uniquely identifies the Control unit g 9 1 12 Transactions ID The first number in the parenthesis is the offset and the second number is the number of characters to print The example will print the first 12 characters of the ID Machine ID POS id A string that uniquely identifies the printer k Print the Sales Period ID on the Ticket This ID is changed to a new value every time the Z Report is printed m Print the VAT on the Ticket The percentage of the VAT is specified in the set tings nx Print the Ticket Number on the Ticket There are sixteen Ticket Number Se quences Enter 1 to 15 after n to select one of the sequences Ticket Number Sequence 16 is used as a common sequence shared by all Ticket Buttons and you omit the sequence number type only n to get Ticket Number sequence 16 The Ticket Number Sequence is only increased when it is printed on the Ticket You can use the same Ticket Number Sequence many times at the same Ticket the same number will be printed at all posi
15. O eine hada tat dates 17 EGItPriC S 222 352 2525 Hetty es BS Het 18 Edit VAT Rates mens ee a ien 20 Assign a VAT Rate Index to a Button 22 22 4 Ticket iievetesbehcorhbadsbibebsdcetahbebbadbi ate 25 WICKET REX cess Me e ihe tes atest le Sedaka 28 ths eo ae 26 Edit a Ticket Text cccccceeeeeeeeseeeeeeeeeeeeeeeeeaees 26 SHou KO yS aae ae arrasan aiaia reina 29 Special Characters ccccccceeseeseeeeseeeeeeneeesneeeeas 30 Control Codes ccccccccecseseeceseeeeeeseseeeessneeeeesees 31 133 01A Q MATIC AB Q Entry SE User s Guide Special CodeS rrii ioe a es Example change an existing Ticket 05 Example design a new Ticket ccceeeees 5 Statistics Stored Information 0000 0ccceceeeeeeeeeeeeeeeeeeeeeeees Statistics Reports eseeeseeeeeeeeeeeeeeesresreernerenena Cash Commitment 0 0 000cceeeeeeeeeeeeeeeeeeeeeeeeene 6 X Reports ccccceeeeeeeeeeesseeeeeeeeeeees To print the Report cc eeseeeseseeeeseneeeeeeeneeereeaes The information on the X Report eee To DCD Ol x atta ina aa asta thie Nats To print the Report eeseeeeeseeeeseseeeeeeeneeeeeeaes The information on the Z Report eee Print Old Z Reports eeeeeeeeseeeeeesneeeeesneeereneeees 8 Sales Report cc ccceeeeeeseeseeeeeeeees To print the Report 0 cc eeeeeeeeseeeeseneeeeeeeneeereeaes The information on the S
16. QMATIC User s Guide Q Entry SE 133 02A Copyright notice The information in this document is subject to change without prior notice and does not represent a commitment on the part of Q MATIC AB All efforts have been made to ensure the accuracy of this manual but Q MATIC can not assume any responsibility for any errors and their consequences The Q Entry SE User s Guide is copyrighted and all rights are reserved Reproduction of any part of this manual in any form is not allowed unless writ ten permission is given by Q MATIC AB COPYRIGHT Q MATIC AB 2002 2013 133 01A Q MATIC AB i Q Entry SE User s Guide ii Q MATIC AB 133 01A Contents 1 HPESE AMONG epi toircenrccrre sels ccateicera iets 1 Front Panels netrenin iiieoo ineeie 2 K yboard Sepen r R 4 COMMECIOIS i ep e ed ara 5 OE E E 5 FAQOG EEA A A 6 BALOS pO EAEE AEE ATTE 7 Paper feed DUttON ecceceseeceeeeeeeeeeteeeeeneeeneeenees 7 Control Unit ccc ccccccccessssseeeeeeeeeeseseeeeeeeesesseseeees 8 2 Daily USE aia aie ieee 9 Print THekets tes A E A E E olds 10 Multiple Tickets eee eeeeseeeeeeneeeeeeneeeeeeeneeeeenaeees 10 Group Tickets iis irnia teen detent aeai 11 Means of Payment cecceeeseeeeesneeeteeeneeerenaeees 11 Copies Of Tickets c cesceeseeeeseeeesereteneeeeeeteas 12 GorrectiOnS 280 0 Fin ede SN A 12 Exchange cashssecta icine a a 14 EX IrCIS aeneo pai n ees T iii 15 Od PCR EE
17. Remove the Front Plate Insert the Supervisor Key OFF OFF user user SUPERVISOR SUPERVISOR Press L on the keyboard The Ticket Printer prints a Ticket with the current VAT rates and asks you to select a VAT rate The action will be automatically aborted if no VAT rate is selected within some seconds 20 Q MATIC AB 133 01A Which VAT rate do you want to change Select VAT rate 1 4 any other key to exit VAT rate 1 25 00 VAT rate 2 12 00 VAT rate 3 6 00 VAT rate 4 0 00 j SE f i e Press 1 2 3 or 4 to select the VAT rate you want to change A Ticket is printed with the current VAT rate Press the space bar if you want to exit without changes amp x ae Present VAT rate 2 12 00 Type new VAT rate Then press Enter e Type the new VAT rate and press ENTER The new VAT rate is stored e The Ticket Printer prints a Ticket with the new VAT rates A Ne a Re New VAT rates VAT rate 1 25 00 VAT rate 1 12 00 VAT rate 1 6 00 VAT rate 1 0 00 pS FF e Put back the User Key OFF OFF OR a SUPERVISOR SUPERVISOR 133 01A Q MATIC AB 21 Q Entry SE User s Guide Put back the Front Plate Assign a VAT Rate Index to a Button You must use the Supervisor Key to edit the VAT rates Follow these steps to change a VAT rate Remove the Front Plate Insert the Supervisor Key OFF OFF uer user
18. SE User s Guide 13 Corrections Number of Cor This is the sum of all corrections and the rections number of corrections on this X Report This is the sum of the amounts on the ticket 18 Copies sum copies printed and the number of ticket cop Copies count ies on this X Report This is the sum of the amounts on the prac 19 16 Practice sum tice tickets printed and the number of prac Practice count tice tickets on this X Report This is the the number of customers on this 20 Number of Cus X Report Several customers can enter on tomers one ticket 21 Number of Re This is the the number of tickets printed on ceipts this X Report This is the sale for each Time Period 22 Product Sales Time Customers Sales 54 Q MATIC AB 133 01A 7 Z Report 133 01A Topics in this chapter To print the REPOMt cccesseceeeseeseeeeeseeeneesieeeeeses 56 The information on the X Report eseeeseeeees 57 Print old Z Reports secccceseeceeesseeeeeeesceeeeeseeeeees 61 Q MATIC AB 55 Q Entry SE User s Guide The Z Report is a summary of all sales since the latest Z Report It is usually used as verification for the bookkeeping This chapter describes the Z Report and its contents To print the Report You must always use the Supervisor Key to print a Statistics Report The Z Report deletes all information used in the X report and the Z Report
19. Ticket Printer prints a Ticket with the current prices and asks you to select a Ticket Button The action will be automatically aborted if no Ticket Button is pressed within some seconds 18 Q MATIC AB 133 01A Price of which Button do you want to change Press Button of your choice or A for all buttons any other key to exit i RRRRARRR A REFET ETEN d 5 ki pueunnewnu FRR RRR RR TE 4 5 R EEE BBD EEE RRAR PERE BRE Price of Btn Wo 15 75 00 g a f _ e Select the Ticket Button whose price you want to change A Ticket is printed with the current price Press the space bar if you want to exit without changes u k J w Present price of Btn 5 5 00 Type new price Then Press Enter pa a Type the new price and press ENTER The new price is stored Select an other Ticket Button to continue to change prices or press the space bar to exit e 3 Om Price of which Button do you want to change Press Button of your choice or A for all buttons any other key to exit Lt rs a e The Ticket Printer prints a Ticket with the new prices 133 01A Q MATIC AB 19 Q Entry SE User s Guide amp K J A New Prices Put back the User Key SUPERVISOR SUPERVISOR Put back the Front Plate Edit VAT Rates You must use the Supervisor Key to edit the VAT rates Follow these steps to change a VAT rate
20. User s Guide 92 Q MATIC AB 133 01A 15 Change Date Topics in this chapter To change the Date ccccccccseeeeeeeeeeeeeeteeeeeeeees 133 01A Q MATIC AB 93 Q Entry SE User s Guide The date is usually printed on the Tickets This chapter describes how you change the date To change the Date Insert the Supervisor Key remove the Front Plate and press D on the keyboard The following Ticket is printed Enter the date according to the information on the Ticket You must always press ENTER when you have entered a value see the example below Example We want to enter 7 March 2002 and we use date format 1 Enter the day then ENTER the month then ENTER and the year then ENTER Type 07 then ENTER Type 03 then ENTER Type 02 then ENTER The Ticket Printer prints a Ticket with the new date 94 Q MATIC AB 133 01A 16 Change Time Topics in this chapter To change the Date cccccceceeeeeeeeeeteeeteeeteeeees To change the Time 12 hours format 0 133 01A Q MATIC AB 95 Q Entry SE User s Guide The time is usually printed on the Tickets This chapter describes how you change the time To change the Time 24 hours format Insert the Supervisor Key remove the Front Plate and press H on the keyboard The following Ticket is printed Enter the hours then ENTER then the minutes and ENTER Always enter two digits Example We want to ent
21. ack the Front Plate when you have finished all changes 133 01A Q MATIC AB 81 Q Entry SE User s Guide 82 Q MATIC AB 133 01A 13 133 01A Button Settings Topics in this chapter To change the Set Up ceeeceeeeeeeeeeeeeeeeeneeeeeeeeeaes 84 Ticket Button Settings cecceeseeseeeeeeeeeseeeeeeeeeaes 84 Number Button Settings cceeeceseeeeeeteeeeeeeeneees 85 New Settings one ion e ae 86 Edit Button Name eeeseeeeeesseeeeeenneeetesnneeeteneeeees 86 Q MATIC AB 83 Q Entry SE User s Guide In the Button Settings you can make some changes in the way the Ticket But tons and the Number Buttons are used To change the Settings Insert the Supervisor key remove the Front Plate and press the B key to enter the Button Settings Mode The Button Settings Mode is divided into two stages one for the Ticket Buttons and one for the Number Buttons The Ticket Printer prints Tickets for each stage You must step through all settings even if you do not want to change them all Press ENTER on the keyboard to continue without changes Ticket Button Settings You can turn off those Ticket Buttons that are not used The Ticket Printer beeps to indicate that the Ticket Button cannot be used and it prints no Ticket It can be a good idea to turn off Ticket Buttons that are not used You prevent that Tickets are printed by mistake The Ticket Printer prints a Ticket with the current se
22. after your changes Check that the settings are correct Note Check that you have not turned off any Ticket Buttons that are used It is very annoying to find that a Ticket Button is inactive when you are going to use it Press B to return to the Button Settings if you want to make more changes Remove the Supervisor key insert the User Key and put back the Front Plate when you have finished all changes Edit Button Name The Ticket Button Name is a short piece of information that can be printed on the Ticket You use Special Command s to print the Button Name on the Ticket e Insert the Supervisor key remove the Front Plate and press N on the key board The Ticket Printer prints the following Ticket e Press the Ticket Button for which you want to change the name The Ticket Printer prints a Ticket with the current name 86 Q MATIC AB 133 01A Enter a new name Use the arrow keys to move the cursor in the text Press DEL to delete the selected character Press SHIFT then the letter key to get a capital letter Never press SHIFT and another key at the same time Use ALT and an arrow key to place the cursor at the last position in the se lected direction Example ALT then the right arrow places the cursor at the end of the line Press ENTER to exit The Ticket Printer prints a Ticket with the new Button Name 133 01A Q MATIC AB 87 Q Entry SE User s Guide 88 Q MATIC AB 133 01A 14 Reset Number Seq
23. ales Report 6 9 Customer Report eeeeeeeeeeeeeeeees To print the Report eeseeeeeseeeeseseeeeeeeneeereeaes The information on the Customer Report 10 Number of Customers Report To print the Report ec eeseeeeeseeeeeeseeeeeeeneeeeeeaes The information on the Number of Customers Report c ceecceeeceeeeeeeeeeeeeeeeeteneeeseetens t1 Total Repo M as To print the Report sasssasessseesereerennnnrnnrernnnerrnnnnnnn 12 S6tUp moisie iii To change the Set Up eeceeeeeeeeseeeeeeeeseeeeeneetees Date FOrmatiste sccttars cost atai MME S A ARYE IAEI EA A AOE E AA Number Sequence ReS t scceesceeeseseeeeenees N W Setups cit ecechecist E E iv Q MATIC AB 133 01A 13 14 15 16 17 18 19 Button Settings eeseeeeeeeeees 83 To change the Settings eeceeseeseseeeeeeeeneeeees 84 Ticket Button Settings ccceeeceeeseeeeeeeeeneeeeneetees 84 Number Button Settings ceeeeeeeeeeeeeeneeeenees 85 New Settings eritisi orenetes iieii 86 Edit Button Name s sisisincssinrssenreinreerrresrrenanrnnnene 86 Reset Number Sequences 89 Ticket Number Sequences cceeeteeteteeeereetees 90 To reset Ticket Number Sequences 0e 90 Change Date ccceeeeeeeeeeeeees 93 To change the Date ee eeeesseeeeesteeeeeeneeereeaes 94 ite ale 2 ae Bldg mepeee
24. e connector D on the back of the Printer Note The printer can only issue tickets when the Control Unit is connected and powered 8 Q MATIC AB 133 01A 2 Daily Use Topics in this chapter Print Thekets E A Multiple Tickets w 2 esse 3 heceessee les eetecetees edeneseexstectes Group Tickets 2973 5 c c535 seicesk etserveceaesagiaanaateaeaiss Means of Payment ccceeesseeeeesneeeeeeneeeeeeneeerenaees Copies of Tickets 0 cceeeccesseeeeeeeeeneeeeeeeseneeeeseeteaes Corrections rrean ie soins Exchange Cash iacr tenes ieee EXGIGIS i viii resini e a e a 133 01A Q MATIC AB Q Entry SE User s Guide The Q Enitry SE Ticket Printer is designed to be easy to use This chapter de scribes the functions you use when you print Tickets Print Tickets The User Key must be used to get Tickets OFF OFF l Q SUPERVISOR SUPERVISOR Press one of the Ticket Buttons to print a Ticket One Ticket is printed each time the key is pressed Multiple Tickets Sometimes a group arrives and you want to print more than one Ticket for a customer There are two ways to print multiple Tickets 1 Press the Ticket Button one time for each Ticket This option is always possible 2 Use the Number Keys Note This option is not available on all Printers Use the Number Keys in the following way Enter the number of Tickets you want to print then press one of the Ticket Buttons to print the T
25. e Sales Report e Read the Statistics Report and check if you must do any correction Replace the Supervisor Key with the User Key when you do not want to print any more reports Put back the Front Plate The information on the Sales Report The following information is shown on the Sales Report 64 Q MATIC AB 133 01A 1 Total year This is the total number of customers and the total sales for the latest twelve months 2 Customer The customer column is the number of customers for each month 3 Sales The sales column is the total sales for each month 133 01A Q MATIC AB 65 Q Entry SE User s Guide 66 Q MATIC AB 133 01A 9 Customer Report Topics in this chapter To print the REPOFt eee ee eeseeeeeeseeeesesneeeeeeneeeeeee 68 The information on the X Report eseeeeeeees 69 133 01A Q MATIC AB 67 Q Entry SE User s Guide The Customer Report shows the number of customers for each Ticket Button and month This chapter describes the Customer Report and its contents To print the Report Yo Fo 68 u must always use the Supervisor Key to print a Statistics Report llow these steps to print a Customer Report Remove the Front Plate Insert the Supervisor Key OFF SUPERVISOR SUPERVISOR Press the A key on the keyboard You can choose if you want a report that covers one month or a year Janu ary to December The Ticket Printer prints a Ticket t
26. e like Key Function page where it is described pg Edit Button Settings page 80 p Change Date page 90 G Reset Numbers page 86 K Number of Customers Report page 68 m Sales Report page 60 O VAT Button connections page 22 Q Reset Ticket Number Sequence page 86 s Edit Button Settings page 80 106 Q MATIC AB 133 01A u Set Exchange page 14 w Address page 33 y Company Name page 35 Space Total Report page 72 bar 133 01A Q MATIC AB h QMATIC Q MATIC AB Box 198 SE 431 23 M lndal Sweden VAT No SE556212749701 Phone 46 31 756 46 00 Fax 46 31 756 46 99 Email info qmatic com Web www qmatic com
27. e price The Ticket Number should be in the same size as the VAT The logotype is stored in a file called logo pic We write the code at a piece of paper before we do anything at the printer ESC p logo pic at20 200 ESC h3 ESC b3Price p ESC h2 ESC bOVAT m 0 t ESC h2 ESC b0 n We want all Tickets to look like this Now we want to enter this text into the Ticket Printer e Insert the Supervisor Key and turn it into the Supervisor Mode Remove the Front Plate so you can use the keyboard e Press T on the keyboard The Ticket Printer prints the following Ticket e Select Ticket Button 1 The current Ticket Text is printed We want to remove the current text Place the cursor at each of the lines and press F2 to delete the line Press Number Button 9 to see the current position of the cursor and the Ticket Text 133 01A Q MATIC AB 41 Q Entry SE User s Guide e Remove all lines even those without text Now we have a completely empty Ticket Enter the Ticket Text Press Number Button 9 regularly to check the current position of the cursor and the Ticket Text e Press Ticket Button 1 to get a preview of the Ticket Press T and Ticket But ton 1 again Edit the Ticket Text if there were any errors Press Ticket Button 1 to get a new preview of the Ticket When you are satisfied with the Ticket Text you should press T and Ticket Button 1 Then press FO to copy the Ticket Text to all Ticket Buttons
28. e used if no other font is selected al Q MATIC Standard 6 x 10 2 IBM PC Standard 6 x 10 3 IBM PC Standard 8 x 14 4 IBM PC Standard 6 x 8 5 Times New Roman 16 x 28 ESC Hx Specify the height of the characters compared to the standard height for the selected font Note The Control Command only affects one line The following values are valid 1 The font height is 1 8 of the normal height 2 The font height is 1 of the normal height a The font height is 3 of the normal height 4 The normal font height 5 The font height is two times the normal height ESC I Print with an inverted font on the selected line The characters are white and the background is coloured ESC L Align the selected line to the left ESC Mx Specify the position of the centre line The centre line specifies the centre of the Ticket The position is the number of pixels from the left of the Ticket Normally 32 Q MATIC AB 133 01A the centre line is at position 224 which is the middle of the Ticket the Ticket is 448 pixels wide Enter a value less than 224 to move the centre line to the left Enter a value above 224 to move the centre line to the right Note This Control Command affects the line where it is entered and all lines above ESC N The text on the selected line is centred on the Ticket This is the default setting and the text will be automatically centred even if the Control code is omitted Note ESC Mx see above aff
29. ects the result of ESC N ESC P filename ATx y Place a logotype or any other picture on the Ticket Replace file name with the name of the picture file Note The picture must be available in the Ticket Printer Note There must be no spaces between the Control Command the file name and the co ordinates Note The file name must be inside quotation marks The picture is places at the position specified by x and y X is the number of pixels from the left edge of the Ticket and to the left side of the picture Y is the number of pixels from the bottom of the Ticket and to the bottom of the picture Example We want to place a logotype at the top of the Ticket The logotype is saved as logo pic The following line places the logotype on the Ticket p logo pic at20 200 ESC R Align the selected line to the right ESC S Print all digits on the line with enlarged characters This Control Code is used when you want a number to have a dominating appearance You can use ESC S together with change width ESC B and change height ESC H Note You cannot use ESC S together with select font ESC G ESC U Print the text on the line upside down ESC Yx 133 01A Q MATIC AB 33 Q Entry SE User s Guide Move the line above and below the current line the number of steps specified by x One step is 0 1089 mm Maximum value of x is 65535 Note 65535 is the theoretical maximum value This is 7137 mm or more than 7 mete
30. eeereeemetene ear ere errenen tre 95 To change the Time 24 hours format 22 96 To change the Time 12 hours format 2 97 Change Company Info 0000 99 To change Company INf0 eceeeeeeeeeeteeenees 100 MaintenanGe tiisicistsinicistdisteintdincainte 101 Change Ticket Roll ceeceeeeeeeeeeeeeeeseneeeeetens 102 MA iNtONANCE eeeeeeeseeeeeeneeeeteneeeeeeseeeeeenneeeeeaaes 103 Shortcut KEYS scccee ctiitaterticteraleaeteites 105 133 01A Q MATIC AB 1 Presentation Topics in this chapter Front Panel wciz2csccccezectitesci hes chest ie teeceeccacBeiscettd te resets Keyboard iminenta pa ma E Ea ET GOnn CtOrs rsd Rika Se Paper feed Dutton cccccccecceeeeceeeeeeeeeeeeeeeeeeeeeeteeeeas Control Unitsssccacincioriset nicest ei heen hee 133 01A Q MATIC AB Q Entry SE User s Guide Q ENTRY SE is a 3rd generation system used at entrances to print Tickets It can be used in any situation where a Ticket is needed It is connected to a Con trol Box to meet goverment regulations This chapter contains a short description of the BP2885 Q Entry Ticket Printer Front Panel The Front Panel covers the keyboard of the Ticket Printer The information shown on the Front Panel is printed on paper stripes that are inserted into the Front Panel This makes it possible to customise the Ticket Printer There are three types of buttons on the printer e There are fifteen Ticke
31. er 14 27 Type 14 then press ENTER Type 27 then press ENTER The Ticket Printer prints a Ticket with the new time 96 Q MATIC AB 133 01A To change the Time 12 hours format Insert the Supervisor Key remove the Front Plate and press H on the keyboard The following Ticket is printed N Type Time as hh mmp 12 hours format 1 27 pm A a a xl Enter the hours then ENTER then the minutes and if it is am a or pm p and ENTER Always enter two digits Type a for am and p for pm Example We want to enter 2 27pm Type 02 then press ENTER Type 27p then press ENTER The Ticket Printer prints a Ticket with the new time 133 01A Q MATIC AB 97 Q Entry SE User s Guide 98 Q MATIC AB 133 01A 17 Change Company Info Topics in this chapter To change Company Inf0 ceceeseeeeeteeeseeeeeeees 100 133 01A Q MATIC AB 99 Q Entry SE User s Guide There are three editable items that concern information about the company They are e Organization number e Address e Name To change Company Info The company info items are all changed in the same way 1 Insert the Supervisor Key 2 Remove the Front Plate 3 On the keyboard press a specific letter key 4 Use the ticket edit functions see Edit a Ticket Text on page 26 Shortcut keys on page 29 and perhaps Control Codes also in that chapter 5 When finished press ENTER
32. hat asks you to select a month or to press the space bar to select all months Enter the number in front of the month and ENTER to print a Statistics Report that covers that month Press the space bar and ENTER to print a Statistics Report that covers all months The Ticket Printer prints the Customer Report Read the Statistics Report and check if you must do any correction Replace the Supervisor Key with the User Key when you do not want to print any more reports Put back the Front Plate Q MATIC AB 133 01A The information on the Customer Report The following information is shown on the Customer Report 1 All Months or month There will be a page with a summary for all months January to December if the report covers a year The month name is printed here if the report only covers one month 2 Ticket Button There is one line for each Ticket Button 3 Customers The number of customers for the Ticket Buttons 133 01A Q MATIC AB 69 Q Entry SE User s Guide 70 Q MATIC AB 133 01A 10 Number of Customers Report Topics in this chapter To print the Report a ir iaeiiai 72 The information on the X Report sassen 73 133 01A Q MATIC AB 71 Q Entry SE User s Guide The Number of Customers Report shows the number of customers since the latest Z report This chapter describes the Number of Customers Report and its contents To print the Report You must always use the Supervisor
33. he cursor and the latest changes in the Ticket Text pongge Fs oanp gggggi op oponoosscne BG8088eaCo SUAANHBANA oooooooooi o poonoooonnag EEONLLER er ace C _ 133 01A Q MATIC AB 29 Q Entry SE User s Guide ALT Up Arrow Move the cursor to the first line ALT Down Arrow Move the cursor to the last line ALT Right Arrow Move the cursor to the end of the line ALT Left Arrow Move the cursor to the start of the line Special Characters It is possible to print other characters than those shown on the keyboard Enter ALT SHIFT and a three digits number to insert the character into the ticket text Note Do not press the keys at the same time Press ALT then SHIFT then the three digits Examples Euro Symbol ALT SHIFT 128 Pound Symbol ALT SHIFT 163 30 Q MATIC AB 133 01A Control Codes The Control Codes specify the layout of the Tickets All Control Codes consist of ESC a letter and a number ESC is replaced with on the Tickets printed while you edit the text ESC specifies that it is a Control Code and not plain text The letter specifies the type of Control Code The number is the value used by the Control Code Here is a list with all Control Codes ESC is the ESC key on the keyboard and x must be replaced with a valid value ESC Bx Specify the width of the text compared to the normal width of the selected font Note The Control Comma
34. he following text W Press the Ticket Button for which you want to edit the text The Ticket Printer prints a Ticket with the current Ticket Text aap E rk J The Ticket has a lot of cryptic text It is the Control Codes and the Special Codes The Control Codes consist of a character a letter and a number The is the ESC key on the keyboard Common control codes are h that specifies the height of the characters and b that specifies the width of the characters The Special Codes consist of a character and a letter Common Special Codes are p Ticket Price c Number of customers on the Ticket d date t time and n Ticket Number The Ticket Printer automatically in serts the correct values at the positions of the Special Codes Edit the Ticket text Use the arrow keys to move the cursor The cursor is shown as a rectangle or as an inverted character on the Ticket Press the key in the bottom right corner of the keyboard to print a Ticket with the current cursor position and the latest text changes 133 01A Q MATIC AB 27 Q Entry SE User s Guide a ee LECCE a DEBAR BEGG Fs OoOooGEEooSs EIEEE E eka I a oooooonoocoalg oooaoooonoa o Seaguooose ca exten e Use the DEL key to delete a character or the F2 key to delete the line where the cursor is placed e When you have concluded all your changes press the Ticket Button again The Ticket Printer prints a te
35. ickets The Ticket Printer asks you to confirm your choice if you choose to print ten Tickets or more The following Ticket is printed If you want to print 11 tickets press ticket button or Y any other to skip la p a e Press the Ticket Button a second time to print the Tickets or press the space bar to abort the printout 10 Q MATIC AB 133 01A Group Tickets Note This option is not available on all Printers and it is not available if you can use the Number Keys to print multiple Tickets It is possible to print Tickets for groups Use the Number Keys to enter the size of the group Enter the number of persons in the group Select one of the Ticket Buttons You must confirm your choice if you want to print a Ticket for ten customers or more The following Ticket is printed i s If you want to print a 11 customer ticket press ticket button or Y any other to skip e Press the Ticket Button a second time to print the Ticket or press the space bar to abort the printout Means of Payment If none of the Means of Payment buttons are pressed before issuing a ticket the printer will register the payment as Cash If the payment is of another type press the corresponding Means of Payment button immediately before pressing the Ticket Button Example1 Issuing two tickets paid with a debit card Press lt 2 gt lt Debit Card gt lt Ticket Button gt Exa
36. l Report shows the number of Tickets and the total sale since the latest Total Report was printed The Total Report aids the Cashier in calculation if a group of single sales are made and are being paid for as one transaction 76 Q MATIC AB 133 01A 12 Set up 133 01A Topics in this chapter To change the Set Up ceeeceeeeeeeeeeeeeeeeseeeeeeeeeaes 78 Date Formats casciesdetieeteaiee hs ei ape alee 78 Time FORMAL 2 5 EAEE 79 Tax Percentage ccccesecceseseeceeeeeeeeeeceseeenenenneeeeses 79 Rates tices ata oe se oh ees abenes ids E 80 Cash Commitment ecceeeseeseeeeeeeeeeeeeeeeneeeeneeeeaes 80 Number Sequence ReS t ccccsccesseeeeteeeseeeenees 81 NeW Set up siokiu heere eaat entice enn 81 Q MATIC AB 77 Q Entry SE User s Guide The Set up specifies the way the Ticket Printer works These settings are usually not changed This chapter describes the different set up options and how they are changed To change the Set up Note A faulty set up may result in an erratic behaviour Insert the Supervisor key remove the Front Plate and press the S key to enter the Edit Set up Mode In the Edit Set up Mode you will step through each of the set up options The Ticket Printer prints a Ticket with the current setting for each set up option You have two choices for each set up option to edit it or to continue without changes Press ENTER on the keyboard to continue to the next set up o
37. m Totei Sales Grane Totel Bet cee Crane Torte Bet Practice sum Practice courts cosh owers Kubes of teceipas ina xace 11 8 09 9 58 am Product Sales 11 8 09 9 58 am Product Sales o 10 10 00 n 11 0 a2 12 0 a 33 00 i ie 58 Q MATIC AB 133 01A The Sequence Number is increased by 1 each 1 Sequence Number time you print the Z Report It is not possible to reset the Sequence Number The Sequence Number is an accounting verification The date and time when the Z Report was 2 Date and time generated The company name registered in this ticket 3 Company name printer 4 Corporate id The corporate id registered in this ticket printer 5 POS id The POS id registered in this ticket printer The total sum for all sales made from this Ticket 6 Grand Total Sales Printer The total sum for all returns made from this 7 Grand Total Returns Ticket Printer The total sum net sales made from this Ticket 8 Grand Total Net Printer 9 Grand Total The total sum for all corrections made from this Corrections Ticket Printer 10 Grand Total Net The difference between Grand Total Sales and Grand Total Corrections This is the total sum for all sales shown on this 11 Sales Z Report 12 Sales Cash Debit This is the sales for each Means of Payment on card Credit card this Z Report Note the types of Means of Coupon Payment
38. mple2 Issuing one ticket paid with a debit card Press lt Debit Card gt lt Ticket Button gt 133 01A Q MATIC AB 11 Q Entry SE User s Guide Copies of Tickets Depending on a factory setting this option is enabled or disabled When pressing Button number 15 a copy of the previous ticket is printed Only one copy can be printed Corrections Depending on a factory setting this option is enabled or disabled Corrections are used when the user presses the wrong Ticket Button or when a customer changes his mind You must have access to the Supervisor Key to do corrections Save all the faulty Tickets so they can be corrected later Make sure that it is possible to see which Ticket Buttons that were used to print the Tickets Note The Corrections will be printed on the Statistics Reports as a separate entry Perform the following steps to do a correction Remove the Front Plate on the Ticket Printer so you can use the keyboard e Insert the Supervisor Key and turn it to the Supervisor Mode OFF OFF user useR SUPERVISOR SUPERVISOR You must manually enter the sum you want to correct so it is a good idea to calculate the sum before you continue e Press C on the keyboard e The Ticket Printer prints the following Ticket 4 Correction for which Button 12 Q MATIC AB 133 01A e Press the Ticket Button for which you want to make the correction The fol lo
39. n from the system There are two types of codes Con trol Codes and Special Codes Control Codes specifies the layout of the Ticket Special Codes place system information on the Ticket for example the price time and date etc Logotype ESC P x J Xx a Xx J Ticket Button Name s QMATIC Price p Text Text Number of Adult Customers c Price 10 No of customers 1 24 4 02 9 39 am 7 Yaj W s R x g Date d Time t Ticket Number n This is a typical Ticket There is a logotype placed with the ESC P Control Code The Ticket Button Name specifies the type of Ticket Text is printed exactly as it is specified in the Ticket text Special Codes are used to print information such as price number of customers date and time Control Codes and Special Codes are explained later in this chapter Edit a Ticket Text To edit a plain text is easy but to use Control Codes and Special Codes is more complicated We recommend that you start with small changes then continue to the more complicated changes when you are more familiar with the system We suggest that you do a drawing of the Ticket on a piece of paper Write down the Codes and the plain text 26 Q MATIC AB 133 01A Here is a description of how you edit Ticket Texts Remove the Front Plate Insert the Supervisor Key OFF OFF user user SUPERVISOR SUPERVISOR Press T on the keyboard The Ticket Printer prints a Ticket with t
40. nd only affects one line The following values are valid Half the normal width Normal width Two times the normal width Three times the normal width Four times the normal width etc BWDN FE O Note You will get an error message if the text becomes too long for the line Reduce the text width until the text can be printed on one line ESC Cx Print bar code on the Ticket The Control Code is placed in front of the number Use ESC B and ESC H to specify the size of the code The following bar codes are available 0 Code 2 5 all EAN 13 2 Interleaved Code 2 5 3 Code 39 Example Print the Ticket Number as a bar code h5 b3 cl n The first Control Codes specify the height h5 and the width b3 of the bar code The last Control Code selects bar code type EAN 13 n is the Special Code for the Ticket Number 133 01A Q MATIC AB 31 Q Entry SE User s Guide ESC E This is used as the end of a bar code All bar codes except EAN 13 must end with ESC E Example Print the same Ticket Number as in the example above but use Code 39 instead of EAN 13 h5 b3 c3 n E ESC Fx Specify the character set used by the Q Entry SE Ticket Printer The following character sets are available 1 Default Q Entry character set 2 Q Matic SD set 3 ANSI ESC Gx Select the font for the selected line Note The Control Code only affects one line The following fonts are available Font 1 is the default font and will b
41. ntil you have printed a Z Report 133 01A Q MATIC AB 47 Q Entry SE User s Guide 48 Q MATIC AB 133 01A 6 X Report Topics in this chapter To print the Report The information on the X Report 133 01A Q MATIC AB 49 Q Entry SE User s Guide The X Report is usually used for current sales information There are three types of X Report for all buttons with total sales for one button and total sales only This chapter describes the X Report and its contents To print the Report You must always use the Supervisor Key to print a Statistics Report The X Report is a summary of all operations since the latest Z Report The X Report does not delete any information from the statistics You can select the contents of the X Report The following options are available 1 Print a Report for all Ticket Buttons and the total sales 2 Print a Report for one Ticket Button 3 Print a Report with the total sales Follow these steps to print an X Report e Remove the Front Plate e Insert the Supervisor Key OFF OFF SUPERVISOR SUPERVISOR e Press the X key on the keyboard e If you have selected that Cash Commitment should be used then the Ticket Printer asks you to enter the cash Note The Cash Commitment option may be disabled In such cases there will be no question e Count the money in the till and subtract the money you started with Enter the sum and press ENTER 50 Q MATIC AB 133 01A No
42. ption without any changes You must step through all set up options even if you do not want to change them all This chapter describes all the set up options and what you should enter to change them The set up options will appear in the same order as they are de scribed in this manual Date Format The Ticket Printer can use three date formats dd mm yy Example 23 2 02 23 February 2002 mm dd yy Example 2 23 02 23 February 2002 dd mm yyyy Example 23 02 2002 23 February 2002 yyyy mm dd Example 2002 02 23 23 February 2002 BWwWNY FE Enter the number in front of the date format to change to it 78 Q MATIC AB 133 01A Time Format The Ticket Printer can use two time formats 1 24 hours time format Example 15 30 2 am pm time format Example 3 30 pm Enter the number in front of the time format to change to it Tax Percentage Specify the VAT Enter a new percentage to change the value Note Do not enter any per cent character Example Enter 25 to specify that the VAT is 25 per cent of the prize 133 01A Q MATIC AB 79 Q Entry SE User s Guide Rate The Rate value is used when prices has to be shown in both the local unit of money and in a second currency The Rate is the percentage difference between the local unit of money and the second currency Enter a value to change the Rate Use the Special Code e to print the second currency on the Ticket
43. rs This is of course an impossible value We recommend that you never use a value above 60 ESC Zx Move all lines above the current line upwards Specify the number of steps x that the lines should be moved One step is 0 1089 mm Maximum value of x is 65535 Note 65535 is the theoretical maximum value This is 7137 mm or more than 7 meters This is of course an impossible value We recommend that you never use a value above 60 Special Codes Special Codes place information on the Tickets All Special Codes start with a character followed by a letter The letter specifies the type of Special Code Press SHIFT then the 3 key to get Note Never press SHIFT at the same time as another key It must be pressed before the key it should affect The Special Codes are replaced by information from the Q Entry SE Ticket Printer This information is not placed on the Ticket while you edit the Ticket The Special Codes are printed on the Ticket when you make a test print The real information is printed when you use the User Key and prints real Tickets The Control Codes affect the information printed at the position for the Special Codes You can use the Control Codes to change the size of the information to print it as bar code etc The following Special Codes are available a1 a2 a3 Address row 1 2 and 3 c Print the number of customers on the Ticket This information is important if you can use the Number
44. s also possible to make real changes to settings and to print real X and Z Reports in the Exercise mode Ending the Exercise mode To exit the Exercise mode do either of the following e Press the E key again e The Ticket Printer prints a Ticket with the text Exercise mode inactive e Replace the Supervisor Key with the User Key or e Switch to User mode directly without pressing the E key 16 Q MATIC AB 133 01A 3 Price 133 01A Topics in this chapter Edit Pric s stein ale eee TEA 18 Edit VAT RateS viii dabei aenor oa ete 20 Assign a VAT Rate Index to a Button Q MATIC AB 17 Q Entry SE User s Guide Prices are changing all the time usually increasing It is of great importance that the prices are easy to change in the system This chapter describes how you change prices and VAT rates in the Q Entry SE Ticket Printer The system manages 4 VAT rates These VAT rates are accounted for sepa rately on the Z reports Before using the system in addition to setting a price for each button product one of the 4 VAT rates must be selected Note When changing a VAT rate all buttons assigned to that VAT rate index will use that new rate Edit Prices You must use the Supervisor Key to edit the price Follow these steps to change the price assigned to a Ticket Button Remove the Front Plate e Insert the Supervisor Key OFF OFF SUPERVISOR SUPERVISOR e Press P on the keyboard The
45. st Ticket All Control Codes are used but the Special Codes are not replaced by their corresponding values cs k A N Admission Price p No of customers c 4 t No n a i ey e Press T and continue to edit if you are not satisfied with the Ticket Remove the Supervisor Key and insert the User Key if you are satisfied with the Ticket and want to use it SUPERVISOR SUPERVISOR e You can press the Ticket Button to test the Ticket but remember that all printed Tickets are stored in the statistics Use Correction See Corrections on page 12 to remove the Ticket from the statistics Put back the Front Plate 28 Q MATIC AB 133 01A Shortcut keys There are some keys and key combinations that will make it easier to edit the Tickets Note Keys are always pressed one by one in sequence never at the same time Never press the ALT key or the SHIFT key at the same time as another key The following keys can be used when you edit Tickets FO Copy the current Ticket Text to all Ticket Buttons with higher numbers F1 Copy the current line to all Ticket Buttons with higher numbers F2 Delete the current line F3 Change between Insert Mode default and Over write Mode In Over write Mode the new text over writes the existing text Number Button 9 Print the current Ticket Text Use this button to print a Ticket during the edit of the Ticket Text The Ticket shows you the current position of t
46. stics Reports are based on the stored statistics They present the infor mation in a way that is easy to read The following Statistics Reports are avail able You must always use the Supervisor Key to print a Statistics Report X Report The X Report informs you of total sales and sale per button since the latest Z Report was printed The Ticket Printer deletes no information when you print an X Report Z Report The Z Report informs you of total sales and sale per button since the latest Z Report was printed Note The Ticket Printer deletes all information used in the Z Report and the X Report when you print a Z Report Sales Report The Sales Report shows the number of customers and the sales for each month during the year 46 Q MATIC AB 133 01A Customer Report The Customer Report shows the number of customers for each Ticket Button and for each month during the year Number of Customers Report The Number of Customers Report is the total number of customers since the latest Z Report Cash Commitment It is possible to specify that the Cash Commitment must be entered before you can print an X Report or a Z Report see page 76 The Cash Commitment is the amount of money in the till when you print an X Report or a Z Report This value is compared to the total value in the Z Report and the X Report The Printer asks for the Cash Commitment once every sales period The ques tion will not be asked again u
47. t Buttons one for each product or type of ticket The Number Buttons can be used when a customer wants more than one Ticket e The Means of Payment Buttons can be used to specify type of payment Ticket Buttons Number Buttons The front of the Ticket Printer with the Ticket Buttons the Number Buttons and the Means of Payment Buttons The Front Panel must be removed to change the settings of the printer 2 Q MATIC AB 133 01A Removal of the Front Panel Press the palm of your hand on the Front Panel and push the Panel upwards Lift the bottom end of the Front Panel a little 133 01A Q MATIC AB Q Entry SE User s Guide Pull the Front Panel downwards and remove it from the Ticket Printer Be careful not to bend it Keyboard The Front Panel see above covers the keyboard The keyboard is used to change settings edit Ticket Texts and print Statistics Reports TOTA anonn CETE 4 Q MATIC AB 133 01A Connectors All connectors are placed at the back of the Ticket Printer The back of the Ticket Printer with the connectors and the label A Power Supply Note Never connect the Ticket Printer to another voltage than the voltage printed on the label at the back of the Ticket Printer B Cash Drawer Automatically open a cash drawer from the Ticket Printer C System connector Displays are connected here D Control Unit Keys
48. te The Ticket Printer asks this question only once The question will not be repeated until a Z Report is printed You must confirm the value Press Y on the keyboard to confirm the value or press any other key to ignore the entered value You must press X to start a new printout if you chose to ignore the entered value The following Ticket is printed if you abort the printout The following Ticket is printed if you confirmed the entered Cash Commit ment You will get this Ticket immediately if the Cash Commitment option is disabled e It is now time to select the contents of the X Report Press A or Number Button 1 on the keyboard to print a report that contains information about all Ticket Buttons and the total sales Press the Space bar or Number Button 0 on the keyboard to print a report that contains the total sales but no information about the Ticket Buttons Press a Ticket Button to print a report that contains information about the selected Ticket Button but not the total sales 133 01A Q MATIC AB 51 Q Entry SE User s Guide The printout starts immediately e Read the Statistics Report and check if you must do any correction Replace the Supervisor Key with the User Key when you do not want to print any more reports Put back the Front Plate The information on the X Report The X Report contains the sale of Tickets made after the latest Z Report was printed Here are two examples Button 2 and all
49. tions You can use more than one Ticket Number Sequence on a Ticket for example the common sequence n and a specified sequence for example n5 133 01A Q MATIC AB 35 Q Entry SE User s Guide 0 Organization number p Print the total price for all customers on the Ticket This is the price including VAT q This is a special sequence counter It is not reset when a Z report is generated s Print the Ticket Button Name on the Ticket t Print the current time on the Ticket u Means of payment w Prints the Vat Rate expressed in percent x Company name Use this together with a and o to print the company details on a ticket WA text Command for specifying the resulting width of a text W width expressed in numbers of characters A alignment L Left aligned padding is done to the right R Right aligned padding is done to the left C Centred padding is done evenly on both sides Examples 10L s prints the Button Name left aligned width 10 characters 8R p prints the Price right aligned width 8 characters 15C u prints the Means of Payment centred width 15 characters 36 Q MATIC AB 133 01A Example change an existing Ticket In this example we will make a small change in an existing Ticket Text The cur rent Ticket looks like this figure k w 2 Admission Price 15 00 No of customers 1 20 2 02 10 12 am No 170 Ti r ae p am
50. ttings Press a Ticket Button to change its settings A Ticket Button that is active ON will be inactive OFF and vice versa Press ENTER when you are ready with the settings 84 Q MATIC AB 133 01A Number Button Settings You must make two decisions about the Number Buttons First do you want to use them at all Second if they are used how do you want to use them The Ticket Printer prints a Ticket that asks you if you want to use the Number Buttons The Number Buttons are used when you do not want to press the Ticket Button one time for each Ticket when a customer buys many Tickets Press Y to make the Number Buttons active or press N to turn them off If you use the Number Buttons then you can specify how they should work There are two possibilities Group Tickets or Single Tickets Group Tickets are when one Ticket can be used for more than one person You use the Number Buttons to specify the number of customers for a Ticket Exam ple Press Number Button 5 and Ticket Button 3 to print a Ticket for five custom ers Single Tickets are when the Ticket Printer prints one Ticket for each customer You use the Number Buttons to specify the number of Tickets Example Press number Button 5 and Ticket Button 3 to print five Tickets Press G to choose Group Tickets or press S to choose Single Tickets 133 01A Q MATIC AB 85 Q Entry SE User s Guide New Settings The last Ticket shows the settings
51. uences Topics in this chapter Ticket Number SEQUENCES ceeeeeeeeeeesteeeeeeeeaes 90 To reset Ticket Number Sequences ceeeeeee 90 133 01A Q MATIC AB 89 Q Entry SE User s Guide This function resets the Ticket Numbers used on the Tickets Ticket Number Sequences There are sixteen Ticket Number Sequences in the Ticket Printer They are numbered 1 to 15 and one common sequence The Special Code n prints the Ticket Number on the Ticket You can print a Ticket Number from a specific Ticket Number Sequence for example n11 or you can print a Number from the common sequence n The Ticket Number Sequence is increased with 1 every time it is printed with one exception and that is if the same Ticket Number Sequence is printed more than one time on the same Ticket Many Ticket Buttons can share the same Ticket Number Sequence To reset Ticket Number Sequences You can reset one Ticket Number Sequence or all of them Insert the Supervisor Key remove the Front Plate and press Q on the keyboard The following Ticket is printed Enter the Ticket Number Sequence you want to reset or enter 16 if you want to reset all Ticket Number Sequences Press enter without entering any number to exit without changes The following Ticket is printed 90 Q MATIC AB 133 01A The Ticket Printer prints the following Ticket if a Ticket Number Sequence was reset 133 01A Q MATIC AB 91 Q Entry SE
52. um you want to correct so it is a good idea to calculate the sum before you continue Press U on the keyboard The Ticket Printer prints the following Ticket Q MATIC AB 133 01A J I I Exchange cash is set to 50 00 Please enter your cash When DONE Press Enter i 5 mY s Enter the amount of cash A confirmation Ticket is printed I I J Exchange cash is se 60 00 a ix a N e Replace the Supervisor Key with the User Key OFF OFF ad A SUPERVISOR SUPERVISOR Put back the Front Plate Exercise Exercise mode is a mode of the printer where it is possible to use the printer in the normal way printing tickets an so on except that no actual sales are being made It is mainly used for training purposes Entering the Exercise mode Perform the following steps to put the printer in the Exercise mode Remove the Front Plate on the Ticket Printer so you can use the keyboard e Insert the Supervisor Key and turn it to the Supervisor Mode e Press E on the keyboard 133 01A Q MATIC AB 15 Q Entry SE User s Guide e The Ticket Printer prints a Ticket with the text Exercise mode active The Supervisor Mode must continue to be on Now it is possible to use the Ticket Printer like normal but no sales are being made Every ticket that is printed in the Exercise mode is overprinted with the text Exer cise in a large font Note Be careful it i
53. wing Ticket is printed Ne 4 Select means of payment Press the Means of Payment Button for which you want to make the correction The following Ticket is printed P F Type amount Then press Enter You will get the following message if you press another key or an unused Ticket Button XK 4 No Correction made Please start with C again a a y Enter the amount for the correction The following Ticket is printed W Fi You entered 20 00 Is this amount correct If yes press Y If not press any other key e Press Y to confirm the amount otherwise press any other key to abort the correction 133 01A Q MATIC AB 13 Q Entry SE User s Guide The Ticket Printer prints a Ticket that confirms the correction K 4 X 19 2 02 9 24 am Total Correction for Button 2 60 00 This correction 20 00 r Replace the Supervisor Key with the User Key OFF OFF Gal SUPERVISOR SUPERVISOR Put back the Front Plate Exchange cash The Exchange cash is the money in the till before the start of the sales Perform the following steps to enter the amount of exchange cash 14 Remove the Front Plate on the Ticket Printer so you can use the keyboard Insert the Supervisor Key and turn it to the Supervisor Mode OFF OFF user user SUPERVISOR SUPERVISOR You must manually enter the s
Download Pdf Manuals
Related Search