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HP ProLiant DL560 Gen8 Server User Guide

1. 5 9 Description Processor 3 DIMM slots 7 12 Drive cage power connector 2 Processor 3 DIMM slots 1 6 Component identification 12 Description 1 6 2 Processor2socket 23 Processor 20MM slo 24 Processor TOM sl 8 i 25 System maintenance switch 11 12 13 14 16 17 18 20 21 6 Primary processor 1 PCle riser connector 27 FlexibleLOM slot 28 SAS connector 1 29 USB connector 2 N 30 SAS connector 2 31 Cache module connector Processor 1 DIMM slots 7 12 Processor 1 socket N System maintenance switch Off Off iLO security is enabled On iLO security is disabled S Off System configuration can be changed On System configuration is locked co N 1 3 S S5 Off Off Power on password is enabled On Power on password is disabled 6 Of Of No function On ROM reads system configuration as invalid Ey jo 4 2 Component identification 13 To access redundant ROM set 1 55 S6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing C
2. 61 Installing the Trusted Platform Module ss 62 Retaining the recovery key password ss 63 Enabling the Trusted Platform 63 ee eee re RUEDA RM RUMOR ARM rrr ar Re AN Rene 65 SAS harddrive Ing gen aera ee a R ree CE ep etn 65 eia Bere siio REM pos CH MM E TRIN 65 150W vi orta a rx do ria cO bn aS alt p RES 66 Sofware and contigurahan LC S DRE p pl Duet p E pe S REF pla Op 67 Server opo mM a 67 Server Quick pets 4 ue INIHI NIMM E 67 HP il eb ppp e es 67 67 Intelligent 69 AO EU IN E IN 70 Seripting Toolkit bape E 71 HP Service Pack for PrelighE cen bid Dae PIE HR EPA MN HEP MN RPM MER E ee 71 HP Smart Update Mags ssl baberi dier RR ra ERR pa 71 HP ROM Based Setup Utility 2 12 44440000 sise 72 Using RESU siester EUER 72 72 BOOM ODUONS 73 Configuring AMP modes E Paten
3. 73 Re entering the server serial number and product 73 Utilities and features snif tee tres tt 74 Contents 4 hu Res nA esse se 74 Option ROM Configuration for Arrays hist tannins 75 ROMPag utili RE E E A E 75 Automatic Server Recovery sesessssssiieetststtttttttt stts ttrt ttt ttt Pepe docs 76 USE SUPO 76 Redundant ROM support cccccccesssceceessscecesseeecessuseeeeeseeeeeesssseesesseseeeesseseeesesssseeeesenseeeeseseaeesessaees 76 Keeping the system CUETGNL ccce e Po oie Rio GR ae itti unes dent 76 B m H 76 SOS de Le MPMI TS 77 Version controlere NH Nep 77 HP Operating Systems and Virtualization Software Support for ProLiant 77 HE Technology Service sss semaine tax rb pt SAAR S 78 Change control and proactive Roanne 78 M ees ETE AT EIET E T EIN M OE T IE TNT 79 Troubleshooting TESOUPORS EERO S 79 en DDEOH Rin CNN dM RM REOR EE MEM Mind 80 rea e stades riis NOISES M IET QT 82 Regulatory compliance identification numbers mime PR EIU a ee Ra Cu Da RR Rn 82 Federal Communications Commission notice ss donnaient
4. 2 4 414200000 usines 11 Non hot plug PCle riser board slot definitions uiia FERRI DAC REFERRE CURA annee tente 11 System board components sisi 12 System maintenance 1 iii 13 NMI functionality ecc 14 DIMM slof locations secdesini sr ain E E a ne 15 Hot plug drive bay TUMDETING EGS 15 P NEGPES GLEN ETC nt 15 1 M 16 FBWC module LEDs P222 P420 21 iiit eee TEE I 17 555 5 NN nd 18 Boe ec ee eee eee ne oe ee Ore ee ment OM AM PP DRTNPE 19 Power Up 19 Power down isi oa dirai dede 19 Extend the server from the rack sise 19 Access the Systems Insight Display 20 Remove the access panel sise 21 Install the access panel sise 21 Access the product rear panel siennes 22 Opening the cable management arm ss 22 Remove the primary PCle riser cage ses 23 Install the primary PCle riser cage 5 ERE ARR RU 23 Remove theca Uit Gela
5. MID RUNDE EUR 82 FCC rating labels rssi e e a E cS 82 FCC Notice Class A Equipment sise 82 FCC Notice Class B Equipment iii 82 Declaration of conformity for products marked with the FCC logo United States 83 TS D TRE ECT ITE Nea cornea a ie 83 Gr Pepe MM mpm Tm 83 Canadian notice Avis Canadien cete eere e be t ee i ed bx 83 European Union regulatory notice eat 84 Disposal of waste equipment by users in private households in the European 84 Japanese notice MM ete ee eae 85 D E 85 euenire Hw U 85 Gar qon n 86 5 Compliance c 86 Battery replacement notice usines 86 Taiwan battery recycling AOC ed ra ee 87 Power cord statement for Japan sise 87 DNO EN E UI ns 88 Preventing electrostatic disc lame HL aei uA 88 Grounding methods to prevent electrostatic 22 2 88 Bacci odas deban ER Oe MERI ey Pee DD ARRA M nate AER ere RR MM Md 89 Environmental
6. Setup 31 N WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 3 Connect the power cord to the rear of the server 4 Install the power cord anchors 5 Secure the cables to the cable management arm 272 IMPORTANT When using cable management arm components be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack 6 Connect the power cord to the AC power source Setup 32 Z WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the operating system This ProLiant server ships with Intelligent Provisioning installed Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the la
7. Deleting a logical drive configuration Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en ROMPag utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPag utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website hitp www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and configuration utilities 75 Automatic Server Recovery ASR is a f
8. Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Ese key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Utilities and features Array Configuration Utility ACU is a utility with the following features Runs as a local application or remote service accessed through the HP System Management Homepage Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration Suggests the optimum configuration for an unconfigured system For supported controllers provides access to licensed features including Moving and deleting individual logical volumes o Advanced Capacity Expansion SATA to SAS and SAS to SATA Offline Split Mirror o RAID 6 and RAID 60 RAID 1 ADM and RAID 10 ADM o HP Drive Erase Video On Demand Advanced Controller Settings Provides different operating modes enabling faster configuration or greater control over the configuration options Remains available any time that the server is on Displays on screen tips for individual steps of a configuration procedure Provides context sensitive searchable help content Provides diagnostic and SmartSSD Wear Gauge funct
9. o Linux o Proliant Essentials HP SIM and RDP o VMware e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000 10000 and H9 series racks For more information on the content of each resource see the rack resource kit documentation Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Setup 27 Space and airtlow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack leave a minimum clearance of 63 5 cm 25 in in front of the rack leave a minimum clearance of 76 2 cm 30 in behind the rack e leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabin
10. F ERRA RI RT ESESERRAMT ERFH o ABS VAE HP HER D PATRAS Basia RRA TMB RHSH EA LARA ABER CSR SHARP E PBK A MA Pa ASIANS HRA HP AGEN GERAD 5 ALFER HP FR BR DARET TRIER Ef 5 MRR ARRAS HP ARES HEARTH RE E AR HP B3 SAB THHE ARAMA SRS SH RR TROU ES 2755402575 SH HP 8 th http www hp com go selfrepair a e HP AES el AZS ASD ABO UE FE DA AS BEA S WHS YES 7 9181 DA SECR FBS Ch 4SH 119 AE 212 Se HP EC HP MWA BSA zc Mtl A BHAYANA CSR FES ASSH F217 25 5 HSE HPE AS FSS HE APS AOL SUO ASAP DAE gt USS SLICE CSR HAE SHI LAUC 2 AF AO BI ME AL AHI HPO 01 20 DAS QA AS o At Ao CHE Su YATE DAAE al MU AION O FESS DA ME 27H SHES AAAA SHa NSARE HPO O FES DAS QAY AP ASA POS MSO ASHE KS AHA FAO met 7012 8101 MAE HSE UY HPSEP DA Mu 42 7 ISSUES AAAA HE 24 88 oa 291 MUA SUAS 58 FSS DASHES USUCH 0181 S ES Illustrated Paris Catalogo No EASA 9800 CSR HBS MD SES AAA TUO ASE 2 CS AAS LEO 715 SHE amp SO FAAUE 2210 5851 2 7080 APSE AACS YY FE 447 SO 758 HP I AS MAS HE SSS 8 29 HPE 2910 WS HSS HPS BSO SHEA CES CSR MA FER BE HSE AVA 108 280 wet FES HPS HEO SHE APE ABE 712 SA BAS 212 5U HPS BEHO Sch 2
11. PCle expansion board 150W PCle power cable option A CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI expansion cage Connect the cable as indicated Cabling 66 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility Server mode HP iLO on page 67 Online and Offline Active Health System on page 68 Online and Offline Integrated Management Log on page 69 Online and Offline Intelligent Provisioning on page 69 Offline HP Insight Diagnostics on page 70 Online and Offline Erase Utility on page 70 Offline Scripting Toolkit on page 71 HP Service Pack for ProLiant on page 71 Online and Offline Server QuickSpecs For more information about product features specifications options configurations and compatibility see the QuickSpecs the HP website http www hp com go productbulletin At the website choose the geographic region and then locate the product by name or product category HP iLO Management Engine The HP iLO Management Engine is set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The iLO subsystem is a standard component of select
12. S teens 24 bathe as D de di et mm pie 25 T TT P M 2 Optional installation services usine 27 Rack planning fase D Peso vdd vai cei dU dra C seb s n e ona Rd erga RR Ya 27 Optimurri environment MAS VET SERERE URS Pa ns s BREEENRE ERR URS 27 Space and airflow requirements 28 Temperature requirements reos t en eerte ra Pee eERN NN ARAR ER Ure SUE 28 l ower requirements 29 Electrical grounding 5 25 29 Connecting a DC power cable to a DC power source 29 Rack ODDO seat to HIPS eM MR IMMUNDA Cape aM MEMINI MEN EN 30 Identifying the contents of the server shipping carton 31 Installing hardware OpllOrs cce Hr RENDERE RPM Me PUMA INIM Me MN MM 31 Installing the server into the NECK s foros sde enigma iesu A 31 NM 33 Powering on and selecting boot Opinion domine 33 Contents 3 tn 34 Pru Re Re 35 NN A ua Den da 35 PrOCESSOF 35 Memory Options e lens ie ne de Re ane dant etant net 39 AP SMO
13. The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility The Erase utility enables you to erase system CMOS NVRAM and hard drives Run the Erase Utility if you must erase the system for the following reasons e want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to Reset all settings erases all drives NVRAM and RBSU e Reset all disks erases all drives e Reset RBSU erases current RBSU settings After selecting the appropriate option click Erase System Click Exit to reboot the server after the erase task is completed Click Cancel Erase to exit the utility without erasing Software and configuration utilities 70 Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important d
14. all power b Disconnect each power cord from the power source Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 If any full length expansion boards are installed release the full length expansion board retainer and then remove the PCle riser cage Remove the primary PCle riser cage on page 23 6 Remove the air baffle on page 24 Hardware options installation 35 7 Open the heatsink retaining bracket and then remove the blank if present A CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board 8 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket Hardware options installation 36 9 Remove the clear processor socket cover Retain the processor socket cover for future use 10 Install the processor Verify that the processor is fully seated in the processor retaining bracket visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 11 Close the processor retaining bracket When the processor is installed properly inside the proces
15. an older version For more information see Keeping the system current on page 76 The Smart Update Firmware DVD ISO is also available at the download tab on the HP website http www hp com go foundation For more information on using these installation methods see the HP website http www hp com go ilo Powering on and selecting boot options 1 Connect the Ethernet cable and press the Power On Standby button 2 During the initial boot Setup 33 modify the server configuration ROM default settings press F9 when prompted from the start up sequence to enter the RBSU By default RBSU runs in the English language If you do not need to modify the server configuration and are ready to install the system software press F10 to access Intelligent Provisioning NOTE If an HP Smart Array controller has been added or is embedded in the system the controller defaults to a RAID configuration based on the size and number of hard drives installed For more information on modifying the controller default settings see the documentation on the Documentation CD For more information on automatic configuration see the HP ROM Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library http www hp com go ilomgmtengine docs Registering the server To register the server refer to the HP Registration website hitp register hp com Setup 34 Hardware options installat
16. and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from iLO or HP Intelligent Provisioning and sent to HP For more information see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM From within operating system specific IML viewers o For Windows IML Viewer o Forlinux IML Viewer Application From within the iLO user interface e From within HP Insight Diagnostics on page 70 Intelligent Provisioning Several packaging changes have taken place with HP Proliant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup providing a reliab
17. cap green Flashing green Waiting for power Power cap green Green 7 jPoweriscvailoble 27 IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM bank with a known working DIMM Rear panel components 1 PCle slots 1 3 top to bottom PCle slots 4 6 top to bottom Power supply 1 PS1 4 Power supply 1 power connector Power supply 2 power connector Power supply 2 PS2 USB connectors 4 Component identification 10 Serial connector a Rear panel LEDs and buttons iee a 1 Power supply 1 Off System is off or power supply has failed LED Solid green Normal Power supply 2 Off System is off or power supply has failed LED Solid green Normal UID LED button Off Deactivated Solid blue Activated Flashing blue System being managed remotely NIC activity LED Off No network activity Solid green Link to network Flashing green Network activity 5 NIC link LED Off No network link Green Network link Non hot plug PCle riser board slot detinitions Primary riser cage connector connected to processor 1 or the southbridge NNI PCle 3 slot riser cage PCle 2 slot x16 riser cage 00 PCle2 or PCle3 x8 8 4 2 1 3 HL FH PCle2 x8 4 2 1 t e Secondary riser cage connector connected to process
18. channel can have a different valid online spare configuration Each populated channel must have a spare rank o Asingle dual rank DIMM is not a valid configuration LRDIMMs are treated as dual rank DIMMs Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 44 Hardware options installation 44 DIMM configuration on all channels of a processor must be identical e multi processor configurations each processor must have a valid Lockstep Memory configuration e n multi processor configurations each processor may have a different valid Lockstep Memory configuration Population order For memory configurations with a single processor or multiple processors populate the DIMM slots in the following order RDIMM Sequentially in alphabetical order A through L Sequentially in alphabetical order A through L After installing the DIMMs use RBSU to configure Advanced ECC online spare or lockstep memory support Installing a DIMM The server supports up to 48 DIMMs N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is remo
19. com support ProLiant_TSG_v1_sp German http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP Proliant Gen8 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_EMG_v1_en French http www hp com support ProLiant_EMG_v1_fr Spanish http www hp com support Proliant EMG v1 sp German http www hp com support ProLiant EMG v1 gr Japanese http www hp com support Proliant EMG v1 jp Simplified Chinese http www hp com support Proliant EMG v1 sc Troubleshooting 79 Battery replacement If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Z WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short
20. drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings Software and configuration utilities 72 NOTE The server may not support all the following examples Drives installed RAID level Rao 12 re 3 4 5 or 6 3 4 5 or 6 RAID 5 More than 6 0 To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Access RBSU by pressing the F9 key Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Configuring AMP modes Not all ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory modes Advanced ECC Mode Provides memory protection beyond Standard ECC A
21. minimum of 7 cm 2 75 in We IMPORTANT The HP ProLiant DL560 Gen8 Server cable management arm is not supported on Compaq branded 7000 series racks Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F Setup 28 A CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits Do not exceed the manufacturer s TMRA Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branc
22. specifications iii 89 Mechanical specifications re He densit een nies Mee Liked rd beens 89 Powersupply specifications isses cesi dete eter f odds e ead tv CRM de Ee AM 89 HP 1200 W CS HE Power Supply 94 specifications 2 enn 89 SHOE dig oher HEROUM cendi eI MER REPE MU ERE EMEN MM MD MEM MEM MM M E MM UM 1 UI MINNIE MANU MI UD Le 91 te ene wane 91 5 MEME sed es 91 Aint ano ab a atte 99 5 Contents 6 Component identification Front panel components T iin ooo Video connector 2 erre CR RN Component identification 7 mm exp me SSS Aggregate network LED Off No network link Solid green Link to network Flashing green Network activity System health LED Solid Green Normal Flashing Amber System degraded Flashing Red System critical To identify components in degraded or critical state see Systems Insight Display LEDs on page 8 Power On Standby button Off Power cord not attached or power supply failure and system power LED Solid Amber System is in standby Power On Standby Button service is initialized Flashing Green Power On Standby Button has been pressed system is waiting to po
23. the HP website http www hp com go hpsim HP Operating Systems and Virtualization Software Support for Proliant Servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport Software and configuration utilities 77 HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy deployment and service solutions designed to meet the support needs of the most business and IT environments Foundation Care services deliver scalable hardware and software support packages for HP ProLiant server and industry standard software You can choose the type and level of service that is most suitable for your business needs HP Collaborative Support With a single call HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software If the problem is identified as hardware HP will resolve as per service level commitments If the reported incident is related to HP or supported 3rd party software product and cannot be resolved by applying known fixes HP will contact the third party vendor and create a problem incident on the your behalf HP Proactive Care For customers running business critical environments where down time is not an option then HP Proactive Care helps to deliver high levels of application availability Key to these service options is the delivery of proactiv
24. the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e Server Power cord e Hardware documentation Documentation CD and software products Raclemounting hardware In addition to the supplied items you might need Operating system or application software Hardware options Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information refer to Hardware options installation on page 35 Installing the server into the rack A CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the server and cable management arm into the rack For more information see the installation instructions that ship with the 2U Quick Deploy Rail System 2 Connect peripheral devices to the server For information on identifying connectors see Rear panel components on page 10
25. their agents Regulatory compliance notices 86 For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cord statement tor Japan RICE WANS 7 BRS misfEV FSA HAS ni BRS F m MORE CEA HEE A Regulatory compliance notices 87 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding meth
26. werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as Obligatorio componentes para los que la reparaci n por parte del usu
27. you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds Hardware options installation 39 e Single and dual rank PC3 10600 DDR 1333 RDIMMs operating at up to 1333 MT s at 1 35V e Single and dual rank PC3 12800 DDR 1600 RDIMMs operating at up to 1600 MT s at 1 5V e Quad rank 10600 DDR3 1333 LRDIMMs operating at up to 1333 MT s at 1 35V Speed voltage and capacity uw ype rank DIMM capaciy Native peed TD 1600 Depending on the processor model the number of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed can be reduced to 1333 or 1066 MT s Populated DIMM speed MT s DIMM DM ork per channel 1 DIMMs por channel 5 DI por channel GB RDIMM supports 1 35V 3DPC at 1066 Third party memory supports 1 5V 3DPC at 1066 MT s LRDIMM enables 3 DIMMs per channel HP SmartMemory supports up to 3DPC at 1066 MT s at 1 35V Third party memory supports 1 5V only Supported with the BIOS RBSU setting HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified
28. 19 2 Remove all power a b Disconnect each power cord from the power source Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 A CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Operations 25 5 Install the air baffle Install the access panel on page 21 Install the server into the rack Installing the server into the rack on page 31 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 19 Operations 26 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support 6 Callto Repair 4 Hour 24x7 Same Day 4 Hour Same Business Day Software support o Microsoft
29. 9101 WAS FSS x ael EA ARO 101 aret MBA EPA EHO ELCH AEO Wy st PES HE QE 2 HP mA HE Hal SS APS 4 USC 224 ME BS HPE 2E 9 HE vist use vus ose S AA SI UM Mul g HP 24 dz 4e 180 H RHAG USE TES MMA 821401 2 S0 z2 HAS A AFO hitp www hp com go selfrepair S HESIA Support and other resources 98 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate flash backed write cache IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log Acronyms and abbreviations 99 LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCle peripheral component interconnect express POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SDDC Single Device Data Correction SELV separated extra low voltage SFF small form factor Acronyms and abbreviations 100 SIM Systems Insight Manager TMRA recommended ambient operating temperature TPM Trusted Platform Module
30. C power is removed To remove the existing FlexibleLOM 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source Hardware options installation 53 b Disconnect each power cord from the server Remove any attached network cables Extend the server from the rack on page 19 Remove the access panel on page 21 Remove the primary PCle riser cage on page 23 Loosen the thumbscrew m cM Gee dee des n Remove the existing FlexibleLOM Pull the FlexibleLOM toward the front of the server while removing it to avoid catching it on the rear chassis To install the optional FlexibleLOM 1 Firmly seat the FlexibleLOM in the slot and then tighten the thumbscrew 2 Install the PCle riser cage Install the primary PCle riser cage on page 23 3 Install the access panel on page 21 Hardware options installation 54 Slide the server into the rack Connect the LAN segment cables Connect each power cord to the server Connect each power cord to the power source Power up the server page 19 Expansion board options The server supports PCI Express expansion boards The server ships with PCle riser boards and expansion slots PCle expansion boards are supported with optional riser boards Removing the expansion slot blanks Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the po
31. Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to Regulatory compliance notices 82 radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmtul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receivin
32. Do not remove Solid white Do not remove the drive Removing the drive causes one or more of the logical drives to fail MENENEE QUNM Removing the drive does not cause a logical drive to fail BEEN Flashing green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing D RUM amber green the drive will fail i redisse a Re T Solid amber The drive has failed 100 The drive is not configured by a RAID controller PCle riser cage LED A CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage re oe eee ee re ees 1245 2 On AC power is connected Off AC power is disconnected Missing Riser cage is not installed or power might not be connected Component identification 16 FBWC module LEDs P222 P420 P421 The FBWC module has three single color LEDs one amber and two green The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing Amber 2 Green 3 Gren interpretation Off The cache module is not powered Of Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The cache module i
33. E LEB ROBIN BHA F SV COMB 2 72 BARRIER CH COREL HER CHAT 52 Le AME OREM IV ACT EY a VY Vac LT HASH fag ke ZT LI EMHO ETD RURALE T ELORRI RUE LT FEU VCCI B VCCI 2 DUT RUMEUR ROME CERF SY COMBS 2 7 OREA RERE CHAT 2 LE RESTE END ET LOBO RH GE EAE HLIBRANSILMHVET VCCI A BSMI notice BEY Fete Hie gt HIBESHE EBCEISS FE CRT RES PERE LA ENR Korean notice Class A equipment 0 JAE SSBADLS AAMAGSSS St 21210194 BOAT FE ASAE O SS FASHA BeH 254 29 ASO AGE AS SACS HUC Regulatory compliance notices 85 Class B equipment 0 AAS AWIZCHLe AAHNPABISSS t 2DIgA F JAA AO AS SACS o RE AAAA At 8 4 Ba Os 6542121 Chinese notice Class A equipment A Ber th TER TEES FAR CEH FRE BA PR Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated June 24 2007 and with IEC 60825 1 2007 Z WARNING Use of controls or adjustments or performance of procedures other than tho
34. HEIEM A hnIRTEIRCK HP BRIAR DU TX LITE ie AOA T SRI BN SE A THEM Fit MRE ER HP AG BIRR UAR A AU in TR EAI RIS 55 2629 HP ATR RE HP APPART AR AIS RAR ATH fE CELL SE RAAB BE CSR AGE MATERA OBE EFRA WES ARO AE GARE HP HSARKA AB Bik A HERR SERRE TR CSR ABA AeA R RIRE SATA YB IR IE SR HP MRK IS A RA AIBA IDES HP GRE AER 5 SLA HERBES GRP AY AB HEU ZUR PT He HE AY AIC RIK HP ARES RRR SRR EA BITER HP HREM TRXOS H RA HEERS AX H SAB THEMES ERR ARAM a HP http www hp com go selfrepair Support and other resources 97 HP 588 7815 CSR SALAD MHSAS I gt 36 E 518 ERP THAA REX RIIETE HP sk HP RSE T fF A bla ER CSR HEARSE AI HP HS BETA RLS AAG EE EIR CSR FFT PAR BABIES SAB THEATERS BH RER SERA 2 FARTHER RU SE UE EA BH SHEARS AB TMHE RI MA An HP BEB gt Se to BRERA RAPA OA gt ims Atlee AIR AR FRAME 2 AE HP ESA HR EN SRS ft Bs FEO ENS fest AA F CSR FALE AUR TERRA Tet
35. HP ProLiant DL560 Gen8 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 696744 001 August 2012 Edition 1 Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents d dr i peo e Ne 7 Front panel components suisses 7 Front panel LEDs and bu tlons oer odi aee are er eee Eee Tiere de mencedetastademer cs 7 Systems Insight Display EDS seniori te en y inu nt tate Data a RUP UNA UN RHENUM ME 8 Systems Insight Display LED end EACH HUNE 9 Rear panel Components les e et ele EE Ee ra Un ea Eee ee E eeu re une 10 Rear panel LEDs and
36. MMEMOLY e 40 Memory subsystem architecture iii 41 Singles dual and quad rank DIMMs ttes mines einen est 41 DIMM identificati oN nn Do tend 42 Memory configurations dti ad E M IM ME 42 General DIMM slot population quid lit ss iion nine n asada I eR OO SERE eR seam onesies 44 Installing a DIMM P 45 Hot plug hard drive options demie 46 Removing a hot plug SAS or SATA hard drive ic 46 Installing a hot plug SAS or SATA hard drive ina 47 Controller options E A E E E E E EEE 48 Installing the flash backed write cache module 49 Installing the flash backed write cache capacitor pack 50 Redundant hot plug power Supply X P Cn dee aE 52 FlexibleLOM option eee 53 Expansion board options anni demeures net 55 Removing the expansion slot blanks 55 Installing a half length expansion board ss 56 Installing a full length expansion board 57 Secondary PCle riser cage vss Fake arx 58 2U rack bezel cm one us 60 HP Trusted Platform Module option
37. MOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to invoke the NMI handler and generate a crash dump log the administrator can use the iLO Virtual NMI feature For more information see the white paper on the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdh Component identification 14 DIMM slot locations DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines 502 5 EIS EL ect Component identification 15 fen s Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update 3
38. UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 101 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 102 Index A AC power supply 89 access panel 21 Advanced ECC memory 43 44 73 air baffle 24 25 Array Configuration Utility ACU 74 ASR Automatic Server Recovery 76 authorized reseller 91 auto configuration process 72 Automatic Server Recovery ASR 76 battery 80 86 bezel front 60 BIOS upgrade 67 75 blue screen event 14 boot options 33 73 BSMI notice 85 buttons 7 cable management arm 22 31 cables 65 83 cabling 65 Canadian notice 83 capacitor pack 49 Care Pack 27 78 Change Control 78 Chinese notice 86 components 7 components identification 7 configuration of system 33 67 connectors 7 contacting HP 91 controller 48 crash dump analysis 14 CSR customer self repair 91 customer self repair CSR 91 D DC power supply 29 default settings 43 diagnostic tools 67 70 75 76 diagnostics utility 70 DIMM identification 42 DIMM installation guidelines 44 DIMM
39. ability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see HP ROM Based Setup Utility on page 72 The server also can operate in independent channel mode or combined channel mode lockstep Lockstep mode improves the system reliability and availability If running with RDIMM built with x4 DRAM devices the system can survive the complete failure of two DRAM devices DDDC Running in independent mode the server can only survive the complete failure of a single DRAM device SDDC Maximum capacity DIMM type DIMM rank One processor Two processors Four processors RDIMM Single rank 96 GB 192 GB 384 GB RDIMM 192 GB 384 GB 768 GB LRDIMM Quad rank 384 GB 768 GB 1 5 TB For the latest memory configuration information see the QuickSpecs on the HP website http www hp com go productbulletin Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can detect and correct single bit memory errors and only detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server to halt the server Advanced ECC protects the server against some multi bit memo
40. age selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Using RBSU To use RBSU use the following keys Toaccess RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key To access Help for a highlighted configuration option press the F1 key 27 IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of
41. ario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesari
42. bling the Trusted Platform Module on page 63 Enabling the TPM requires accessing RBSU HP ROM Based Setup Utility on page 72 For more information about RBSU see the HP website http www hp com go ilomgmtengine docs TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com A CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery ke
43. cable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Mechanical specitications Depth 74 93 cm 29 50 in 18 59 kg 41 00 Ib Power supply specifications The server is configured with the HP 1200 W CS HE Power Supply 94 HP 1200 W CS HE Power Supply 94 specifications on page 89 HP 1200 W CS HE Power Supply 94 specifications Specification Value Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Specifications 89 Rated input current 9 1 A at 100 VAC 6 7 A at 200 VAC Maximum rated input power 897 W at 100V AC input 1321 W at 200V AC input Btus per hour 3408 at 120V AC input 4433 at 200V to 240V AC input Rated steady state power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Maximum peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Specifications 90 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs O
44. cessary on your part The internal circuitry automatically recharges the batteries and enables the battery pack This process might take up to four hours During this time the cache module functions properly but without the performance advantage of the battery pack E Hardware options installation 48 NOTE The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the hard drives Installing the flash backed write cache module A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data To install the component 1 Back up all data 2 Close all applications A A WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking t
45. ck installation 27 30 rack mounting hardware 31 rack resources 27 rack warnings 30 RBSU ROM Based Setup Utility 72 73 rear panel buttons 11 rear panel components 10 rear panel LEDs 11 rear panel accessing 22 redundant ROM 76 registering the server 34 regulatory compliance notices 82 84 removing a hot plug SAS hard drive 46 removing the access panel 21 required information 91 retaining the recovery key password 63 ROM redundancy 76 ROMPag utility 67 75 76 5 safety considerations 30 76 scripted installation 71 serial number 73 series number 82 server features and options 35 shipping carton contents 31 space and airflow requirements 28 specifications 67 89 specifications environmental 89 specifications mechanical 89 specifications power 89 specifications server 89 static electricity 88 support 91 supported operating systems 77 switches 14 system board components 12 system components 7 system maintenance switch 13 14 system power LED 7 Systems Insight Display 8 9 20 Systems Insight Display LEDs 8 9 T Taiwan battery recycling notice 87 technical support 78 91 telephone numbers 91 temperature requirements 28 TPM Trusted Platform Module 61 63 troubleshooting 79 U UID LED 14 updating the system ROM 76 USB connectors 7 USB support 76 utilities 67 74 utilities deployment 67 71 72 ventilation 27 Version Control 77 video connector 7 W warnings 30 webs
46. ctez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP un centro di servizi di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla dispo
47. dby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 3 Power down the server on page 19 4 Remove all power b Disconnect each power cord from the power source Disconnect each power cord from the server Hardware options installation 50 Extend the server from the rack on page 19 Remove the access panel on page 21 Install the FBWC module Installing the flash backed write cache module on page 49 if it is not already installed 8 Connect the capacitor pack cable to the connector on the top of the cache module 9 Install the FBWC capacitor pack into the FBWC capacitor pack holder Hardware options installation 51 10 Install the FBWC capacitor pack holder into the server 11 Install the access panel page 21 12 Install the server into the rack Installing the server into the rack on page 31 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server on page 19 Redundant hot plug power supply option A CAUTION All power supplies installed in the server
48. duce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Operations 23 Extend the server from the rack on page 19 Remove the access panel on page 21 Install the PCle riser cage B ue uw OE 10 Install the access panel on page 21 Install the server into the rack Installing the server into the rack on page 31 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 19 Remove the air baffle N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is op
49. dundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers Software and configuration utilities 76 27 IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 69 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your se
50. e normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l in
51. e service management offers to help you avoid the causes of down time If a problems arises than HP offers advanced technical response from critical system support specialist for fast problem identification and resolution HP Support Center All service options include HP Support Center delivering information tools and experts required to support HP business products HP Insight Remote Support Provides 24x7 secure remote monitoring diagnosis and problem resolution For more information see the HP website hitp www hp com services proliant or the HP website for the HP BladeSystem http www hp com services bladesystem Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 78 Troubleshooting Troubleshooting resources The HP Proliant Gen8 Troubleshooting Guide Volume Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_TSG_v1_en French http www hp com support ProLiant_TSG_v1_fr Spanish http www hp
52. eature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with re
53. ed HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO independent of the host server and its operating system Software and configuration utilities 67 iLO enables and manages the Active Health System on page 68 and also features Agentless Management All key internal subsystems are monitored by iLO SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed Using iLO you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared iLO Remote Console to collaborate with up to six server administrators Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Have true Agentless Management with SNMP alerts from iLO regardless of the state of the host server e Access Active Health System troubleshooting features through the iLO interface For more information about iLO features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Acti
54. en To remove the component 1 2 Power down the server on page 19 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 If any full length expansion boards are installed release the full length expansion board retainer and then remove the PCle riser cage Remove the primary PCle riser cage on page 23 Operations 24 A Ly CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost IMPORTANT It is necessary to remove the PCI riser cage only if there is full length expansion board installed 6 Remove the air baffle Install the air baffle A WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To install the component 1 Power down the server on page
55. ers options and Blades within the data center HP SUM is used to deploy firmware and software in SPP HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options This tool has the following features Enables GUI and a command line scriptable interface e Provides scriptable command line deployment Requires no agent for remote installations Enables dependency checking which ensures appropriate install order and dependency checking between components Deploys software and firmware on Windows and Linux operating systems Performs local or remote one to many online deployment Deploys firmware and software together e Supports offline and online deployment Deploys necessary component updates only Downloads the latest components from Web Software and configuration utilities 71 e Enables direct update of BMC firmware HP iLO For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features Displaying system information e Selecting the primary boot controller e Configuring memory options Langu
56. et A CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow A CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation A CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 420 rack PN 157847 B21 for 220 rack to provide proper fronHo back airflow and cooling A CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment Front and rear doors If the 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a
57. external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 Remove the PCI riser cage Remove the primary PCle riser cage on page 23 A CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the expansion boards 6 Remove the battery Battery replacement 80 27 IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Battery replacement 81 Regulatory compliance notices Regulatory compliance identitication numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this
58. g antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made
59. h circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility A CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines Balance the server power load between available AC supply branch circuits Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating Do not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the I
60. his precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Power down the server on page 19 Remove all power a b Disconnect each power cord from the power source Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 Install the cache module Hardware options installation 49 8 Connect the capacitor pack cable to the connector on the top of the cache module 9 Install the access panel on page 21 10 Install the server into the rack Installing the server into the rack on page 31 11 Connect each power cord to the server 12 Connect each power cord to the power source 13 Power up the server on page 19 Installing the flash backed write cache capacitor pack A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data To install the component 1 Back up all data 2 Close all applications A WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Stan
61. icional dependendo do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No no cat logo de pecas ilustrado Conforme a disponibilidade e o local geogr fico as pecas CSR ser o enviadas no primeiro dia util ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o faca a HP poder cobrar a reposi o Para as pecas de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informac es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o prog
62. ing the Trusted Platform Module i dx ppop When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Hardware options installation 63 6 Press the Esc key to exit the current menu or press the F10 key to exit RBSU 7 Rebootthe server 8 Enable the TPM in the OS For OS specific instructions see the OS documentation Z CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 64 Cabling SAS hard drive cabling FBWC cabling SFF FBWC cabling Cabling 65 e PCle option Depending on the server configuration you may need to remove the primary PCle riser cage on page 23 before cabling to a
63. ion Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Processor option This server does not support a three processor configuration A A A iy WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number IMPORTANT If installing a processor with a faster speed update the system ROM before installing the processor To install a processor 1 Power down the server on page 19 2 Remove
64. ionality on the Diagnostics tab Software and configuration utilities 74 ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods e If an optional controller is not installed press F10 during boot e If an optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC UG ProLiantServers To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions Reconfiguring one or more logical drives e Viewing the current logical drive configuration
65. isfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data 8 Install the TPM board Press down on the connector to seat the board System board components page 2 Hardware options installation 62 9 Install the TPM security rivet by pressing the rivet firmly into the system board le cde Install the air baffle on page 25 Install the PCI riser cage Install the primary PCle riser cage on page 23 Install the access panel on page 21 Install the server into the rack Installing the server into the rack on page 31 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 19 Retaining the recovery key password The recovery key password is generated during Bitlocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password Always store the recovery key password in multiple locations Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabl
66. ite HP 91 Index 105
67. l power Hardware options installation 58 a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 19 4 Remove the access panel on page 21 5 Remove the PCI riser blank 6 Remove the blank from the optional secondary PCI riser cage Hardware options installation 59 7 Install an expansion board into the PCI riser cage 8 9 If not already installed install the secondary processor Processor option on page 35 10 Install the access panel on page 21 11 Install the server into the rack Installing the server into the rack on page 31 12 Connect each power cord to the server 13 Connect each power cord to the power source 14 Power up the server on page 19 2U rack bezel option The 2U rack bezel helps prevent any unauthorized physical access to the server in the rack configuration To access the hard drive cage you must unlock and open the 2U rack bezel To unlock the 2U rack bezel use the key provided with the kit Hardware options installation 60 Install the 2U rack bezel into the chassis and then lock the 2U rack bezel with the key HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Retaining the recovery key password on page 63 3 Ena
68. le and consistent way to deploy HP ProLiant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance features Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware For specific OS support see the HP Intelligent Provisioning Release Notes For more information on Intelligent Provisioning software see the HP website http www hp com go ilo For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 69 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verity server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is
69. ll single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 2 3 4 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warnings appear Software and configuration utilities 73 8 9 10 11 WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key
70. memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Certain performance features are unique to HP SmartMemory HP SmartMemory 1 35V DDR3 1333 Registered memory is engineered to achieve the same performance level as 1 5V memory For example while the industry supports DDR3 1333 RDIMM at 1 5V this Gen8 server supports up to 3 DDR3 1333 RDIMMs per channel at 1066 MT s running at 1 35V This equates to up to 20 less power at the DIMM level with no performance penalty In addition the industry supports DDR3 1600 RDIMMs at 3 DIMMs per channel at 1066 MT s HP SmartMemory supports 3 RDIMMs per channel at 1333 MT s or 25 greater bandwidth with an RBSU setting Hardware options installation 40 Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports three DIMM slots as shown in the following table Population order I B F J G K D H L For the location of the slot numbers see DIMM slot locations on page 15 This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables Lockstep and Online Spare Memory modes DIMM slots in this server are identified by number and by let
71. must have the same output power capacity Verify that all power supplies have the same part number and label color The system becomes unstable and may shut down when it detects mismatched power supplies Wide A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Access the product rear panel on page 22 2 Remove the blank N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it Hardware options installation 52 3 Insert the power supply into the power supply bay until it clicks into place Connect the power cord to the power supply Route the power cord Use best practices when routing power cords and other cables A cable management arm is available to help with routing To obtain a cable management arm contact an HP authorized reseller Connect the power cord to the AC power source Be sure that the power supply LED is green Rear panel LEDs and buttons on page 11 FlexibleLOM option Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until A
72. n 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is P jury quip g adequately stabilized before extending a component from the rack 1 Pull down the quick release levers on each side of the server Operations 19 2 Extend the server from the rack 3 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place WARNING To reduce the risk of personal injury be careful when pressing the server rail release P jury p g latches and sliding the server into the rack The sliding rails could pinch your fingers ES ESET ES RES EY IEY PY LIEN EN DIET ET ET ET EET ET Access the Systems Insight Display To access the HP Systems Insight Display 1 Press and release the panel Operations 20 2 After the di
73. nboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http h20000 www2 hp com bizsupport TechSupport Document jsp lang en amp cc us amp objectID c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro agq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 91 providers o
74. ndicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW CE For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 84 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the MEE time of disposal will help to conserve natural resources and ensure that it is recycled a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Japanese notice CA VCC 6 27 AVY CW
75. nibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web hitp www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repa
76. not running To run this utility boot the server using Intelligent Provisioning on page 69 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 70 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 71 Erase Utility A CAUTION Perform a backup before running the System Erase Utility
77. nstalling a hot plug SAS hard drive 47 installing hardware 35 installing the full length expansion board retainer 23 installing the server into the rack 31 installing the Trusted Platform Module board 62 Integrated Lights Out iLO 67 Integrated Management Log IML 69 Intelligent Provisioning 67 69 J Japanese notice 85 K Korean notices 85 L laser devices 86 LEDs 7 9 15 LEDs front panel 15 LEDs hard drive 15 LEDs SAS hard drive 15 LEDs troubleshooting 16 79 lockstep memory 43 44 M mechanical specifications 89 memory 39 41 42 43 memory configurations 42 43 memory dump 14 memory subsystem architecture 41 memory configuration requirements 42 44 memory configuring 42 43 memory lockstep 43 44 45 memory online spare 43 73 N NIC connectors 10 NMI header 14 O online spare memory 43 44 73 operating system crash 14 operating systems 33 77 optical drive 7 optimum environment 27 Option ROM Configuration for Arrays ORCA 67 75 options installation 31 35 ORCA Option ROM Configuration for Arrays 67 75 P PCI expansion slots 11 19 PCI riser cage 23 58 phone numbers 91 power cables 66 power cord 87 power distribution unit PDU 29 Power On button 19 33 power requirements 29 power supply 52 power supply LEDs 11 power supply specifications 89 powering down 19 preparation procedures 19 problem diagnosis 79 processor option 35 Index 104 R ra
78. nternational Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Connecting a DC power cable to a DC power source Setup 29 Z WARNING To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment e Connect the equipment to a reliably grounded SELV source An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current e The branch circuit overcurrent protection must be rated 20A WARNING When installing a DC power supply the ground wire must be connected before the positive or negative leads WARNING Remove power from the power sup
79. o devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 94 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go 5selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klan
80. ocumentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiantSTK HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage SPP has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager The HP SUM provides intelligent and flexible firmware and software deployment This technology assists in reducing the complexity of provisioning and updating HP ProLiant Serv
81. ods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 88 Specifications Environmental specifications Temperature range uu Operating 109 to 35 C 50 F to 95 F hipping 30 C to 50 C 22 F to 122 F torage 30 C to 60 C 22 F to 140 F Maximum wet bulb 28 C 82 4 F temperature Relative humidity noncondensing Operating 10 to 90 Non operating 5 to 95 All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is appli
82. olor eme Processor amber Amber One or more of the following conditions may exist e Processor in socket X has failed e Processor X is not installed in the socket e Processor X is unsupported e ROM detects a failed processor during POST Processor amber Amber Green Processor in socket X is in a pre failure condition DIMM amber Red Green One or more DIMMs have failed DIMM amber Amber Green DIMM in DIMM in slot X is in a prefailure condition Xis ina DIMM in slot X is in a pre ailure condition failure condition Over temp amber Amber i The Health Driver has detected a cautionary temperature level Over temp amber Amber The server has detected a hardware critical temperature level Fan amber One fan has failed or has been removed a removed Power supply amber One or more of the following conditions may exist e Only one power supply is installed and Component identification 9 Systems Insight Display System power LED and color LED that power supply is in standby e Power supply fault e System board fault Power supply amber Amber Green One or more of the following conditions may exist Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or power supply mismatch through hot plug addition Power ap A e Power
83. on slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hot plug SAS hard drive LED combinations Drive LED definitions on page 15 2 Back up all server data on the drive Hardware options installation 46 3 Remove the drive Installing a hot plug SAS or SATA hard drive The server can support five SAS or SATA hard drives in an SFF configuration To install the component 1 Remove the drive blank 2 Prepare the drive Hardware options installation 47 3 Install the drive 4 Determine the status of the drive from the drive LED definitions on page 15 Controller options The server ships with an embedded Smart Array P420i controller For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website http www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en Upgrade options exist for the integrated array controller For a list of supported options see the QuickSpecs on the HP website http www hp com go productbulletin The server supports FBWC FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being writ
84. options installation 43 General DIMM slot population guidelines Observe the following guidelines for all AMP modes Install DIMMs only if the corresponding processor is installed When multiple processors are installed HP recommends balancing the DIMMs across the all processors White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 D Do not mix LRDIMMs and RDIMMs UDIMMs are not supported on this server When multiple processors are installed HP recommends installing the DIMMs in sequential alphabetical order 1 P2 A P4 A P1 B P2 B P4 B P1 C P2 C P4 C and so on For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator DIMM speeds are supported as indicated in the following table Populated slots SE Speeds supported MT s per channel Single or dual rank 1333 1600 Quadrank Single or dolar Single or dualrark Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 44 DIMMs may be installed individually Online spare population For Online Spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 44 Each channel must have a valid online spare configuration Each
85. or 2 Processor 2 must be installed PCle 3 slot riser cage PCle 2 slot x16 riser cage 4 FL FH PCle2 or PCle3 x16 16 8 4 2 1 PCle2 or PCle3 x16 16 8 4 2 1 5 HL FH PCle2 or PCle3 x8 8 4 2 1 PCle2 or PCle3 x16 16 8 4 2 1 6 HL FH PCle2 or PCle3 x8 8 4 2 1 Component identification 11 Depending on the server model the server might ship with one or two riser cages installed These slots can run 8 GT s signaling rate in either PCle2 or PCle3 mode depending on the capability of the installed processor TPCle slot is connected to the southbridge and runs at the Gen signaling rate Notes Primary denotes the riser cage is installed in the primary riser connector Secondary denotes the riser cage is installed in the secondary riser connector Installing the riser cages listed in the table above in either the primary or secondary riser connectors determines the form factor of the PCle cards supported by those riser cages FL FH denotes full length full height HL FH denotes half length full height LP denotes low profile The PCle 2 slot x16 riser cage supports a maximum power of 150 W with an HP power cable This cable must be used for PCle card wattages greater than 75 W Slot description example Slot 3 PCle2 x8 4 2 1 T Negotiable link width s Physical connector link width Gen signaling rate Slot number System board components
86. ower is removed 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 Remove the PCle riser cage Remove the primary PCle riser cage on page 23 Bv Gee ges xe Remove the expansion slot blank Removing the expansion slot blanks on page 55 Hardware options installation 56 7 Install the expansion board 8 Connect any required internal or external cables to the expansion board See the documentation that ships with the expansion board 9 Install the PCle riser cage 10 Install the access panel on page 21 11 Install the server into the rack Installing the server into the rack on page 31 12 Connect each power cord to the server 13 Connect each power cord to the power source 14 Power up the server on page 19 Installing a ful length expansion board N WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each powe
87. ply before performing any installation steps or maintenance on the power supply CAUTION The server equipment connects the earthed conductor of the DC supply circuit to the earthing conductor at the equipment For more information see the HP 750W Common Slot 48V DC Input Hot Plug Power Supply Kit Installation Instructions A CAUTION If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment the following conditions must be met e This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected e This equipment should be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system should be earthed elsewhere e The DC supply source is to be located within the same premises as the equipment e Switching or disconnecting devices should not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor To connect a DC power cable to a DC power source 1 Cut the DC power cord ends no shorter than 150 cm 59 06 2 power source requires ring tong
88. population guidelines 44 DIMM slot locations 15 DIMM slots 44 DIMMs 15 41 DIMMs installation 45 DIMMs single and dual rank 41 drive bays 15 drive LEDs 15 drivers 76 drives 15 E electrical grounding requirements 29 electrostatic discharge 88 enabling the Trusted Platform Module 63 environmental requirements 27 29 environmental specifications 89 Erase Utility 67 70 error messages 79 European Union notice 84 expansion board options 55 expansion boards 55 expansion slots 55 56 57 extending server from rack 19 F FBWC cabling 65 FBWC capacitor pack 50 FBWC module 17 49 FCC rating label 82 features 7 74 Federal Communications Commission FCC notice 82 83 firmware 77 FlexibleLOM 53 front panel buttons 7 front panel components 7 Index 103 G grounding methods 88 grounding requirements 29 H hard drive bays 7 15 hard drive LEDs 15 hard drives determining status of 15 hardware options installation 31 35 health driver 76 health LEDs 7 help resources 91 hot plug fans 18 22 hot plug SAS hard drive options 46 HP Insight Diagnostics 70 HP Insight Remote Support software 78 HP Service Pack for ProLiant 67 71 HP Smart Update Manager overview 40 67 71 HP technical support 78 91 identification number 82 iLO Integrated Lights Out 67 68 69 IML Integrated Management Log 67 69 Insight Diagnostics 70 76 installation services 27 installation server options 31 35 i
89. product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement FCC Notice Class A Equipment This equipment has been tested and found to comply with the limits for a
90. r cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 Hardware options installation 57 5 Remove the PCle riser cage Remove the expansion slot cover Install the expansion board Connect any required internal or external cables to the expansion board See the documentation that ships with the expansion board 9 Install the PCle riser cage 10 Secure the full length expansion board retainer to the full length expansion board 11 Install the access panel on page 21 12 Install the server into the rack Installing the server into the rack on page 31 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server on page 19 Secondary PCle riser cage option Z WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed Wa IMPORTANT The secondary PCI riser cage option requires both processors To install the component 1 Power down the server on page 19 2 Remove al
91. r service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of tim
92. rama norte americano visite o site da HP http www hp com go selfrepair Support and other resources 96 ms ACRE 9 ERREAL BAR OO SE St 57 IE CHE CSR 1050 d CST EEA 5 HEHEH ERRTREE AB L T d CSRBRIMILUAFO 238 Y h Y EF SEIT 51 8 duis eI FO 15389 C AIC BEY SRBREKVAFRMESRCBRENET BFE RUEBOIEDMESC oMm COMMEMERCBEATY SEIT DUT LE 3 HHPI SER RES SUCI ARARA SRL TUM ERERITSCEMTEET ik HPRRO MOMMIs 1850 MOREL HERES 57 0118 HEHEH IER RPGS C QU ET MRAP 02118 SERE ATL ACCRA CHS SAM EMTWET BBA PATES ko Tk lt EJALET sf HIS oci CEI SF YRMBERISMUAIC lt 521255349 6 cc LARG B NEU ET AR FABRE SIL HOBBS RO BRL TWEE HAN 69 SERIO CSR RE tS BIS IE MAAS 9 6 DEA 7 E d MMAR CHP ETF 50X245 5381 HEMIRA GHRISSSRAUA MMAR HPISRE LT lt ESL MMA GR STARA BOCROMARICMBBRt C LISANT lt EEL RBS BRELCU BS HPA AWAR NET ME BCHHORICIS HAAS SRRELHBL RIS DERES OES SteBELET ZP ATEI HP ante hit S amp P ATHENS CSR ABE MARA AEA HENS e FOE SB 38 SR D OA 75 T 8 GCSE CR IR MRS ETA HP HP ARS e Ot SX RR SS AEA WATER LEA CSR ABE TEMES IA ABE AE EET EIR APRA CSR ABH RIED BXEAWMAT
93. re related scenarios e AtPOST and in the OS iLO performs an orderly shutdown if a cautionary temperature level is detected If the server hardware detects a critical temperature level before an orderly shutdown occurs the server performs an immediate shutdown e When the Thermal Shutdown feature is disabled in RBSU iLO does not perform an orderly shutdown when a cautionary temperature level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected A CAUTION A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU iy IMPORTANT An immediate shutdown is a hardware controlled function and it overrides any firmware or software actions Component identification 18 Operations Power up the server To power up the server press the Power On Standby button Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs Wa IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode e Press and hold the Power On Standby button for more tha
94. riert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 93 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt
95. rneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo minimizar tempo de reparo permitir maior flexibilidade na substitui o de pe as com defeito Se durante periodo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que reparo pode ser efetuado pelo uso de uma peca CSR a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Support and other resources 95 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o cobran a de taxa ad
96. rver supports To verify that your server is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 71 from the HP website http www hp com go spp Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in the managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on
97. ry errors Advanced ECC can detect and correct up to 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank Lockstep memory configuration Lockstep mode provides protection against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers Hardware
98. s powering up and the capacitor pack is charging Of Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging Of Off The cache module is idle and the capacitor pack is charged Of On On The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Off lof Oof The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost boot Data may be corrupt Flashing 1 Hz Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup Of The current backup is complete but power fluctuations occurred during the backup On On O The cache module microcontroller has failed Component identification 17 Hot plug fans A CAUTION To avoid damage to server components all fan modules must be installed in fan bays for any processor configuration For all processor configurations the HP ProLiant DL560 Gen8 Server requires six fan modules for redundancy A fan failure causes a loss of cooling redundancy A second fan failure or a missing fan module causes an orderly shutdown of the server The server supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server The server shuts down in the following temperatu
99. se specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation e Do not try to open the module enclosure There are no user serviceable components inside e Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice Z WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or
100. sor retaining bracket the processor retaining bracket clears the flange on the front of the socket Hardware options installation 37 A CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 12 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket Hardware options installation 38 14 Install the heatsink 15 Install the air baffle on page 25 16 Install any full length expansion boards if previously removed 17 Install the access panel on page 21 18 Install the server into the rack Installing the server into the rack on page 31 19 Connect each power cord to the server 20 Connect each power cord to the power source Memory options Wa IMPORTANT This server does not support mixing LRDIMMs RDIMMs or UDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server supports LRDIMMs and RDIMMs UDIMMs are not supported in this server RDIMMs offer larger capacities than UDIMMs and include address parity protection LRDIMMs support higher densities than single and dual rank RDIMMs and higher speeds than quad rank RDIMMs This support enables
101. splay fully ejects rotate the display sideways to view the LEDs RR QULELEUBEORRRALE BEBETEREERERREL 221 25 2 5 YYSESLOUSBY Remove the access panel N WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 19 Use the T 15 Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch 5 Lift up on the hood latch handle and then remove the access panel Install the access panel 1 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in Operations 21 2 P
102. t verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretou
103. ten by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data A CAUTION prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level migration or stripe size migration is in progress A CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached IMPORTANT battery pack might have a low charge when installed In this case a POST error message is displayed when the server is powered up indicating that the battery pack is temporarily disabled No action is ne
104. ter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module A quad rank DIMM is effectively two dual rank DIMMs on the same module The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a logical dual rank DIMM to the system This is called Rank Multiplication The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and higher memory opera
105. tervention peut o non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 92 Pour plus d informations sur le programme CSR de HP conta
106. test information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Smart Update Firmware DVDs To install an operating system on the server with Intelligent Provisioning local or remote a Connect the Ethernet cable and then power on the server b During server POST press the F10 key Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 69 n H d Atthe 1 Start screen click the Configure and Install button e To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To remotely deploy an operating system use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require
107. ting speed compared to quad rank RDIMMs Hardware options installation 41 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 Size 1 Size 2 Rank Single rank 2R Dual rank AR Quad rank aas pes x4 4 bit pos E 8 bit a a rating L Low voltage 1 35v U Ultra low voltage 1 25 Blank or omitted Standard Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM e reduced For the latest supported memory information see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server e Online spare memory provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that Hardware options installation 42 is degrading This allows DIMMs that have a higher prob
108. ues use a crimping tool to install the ring tongues on the power cord wires 27 IMPORTANT The ring tongues must UL approved and accommodate 12 gauge wires 272 IMPORTANT The minimum nominal thread diameter of a pillar or stud type terminal must be 3 5 mm 0 138 in the diameter of a screw type terminal must be 4 0 mm 0 157 in 3 Stack each same colored pair of wires and then attach them to the same power source The power cord consists of three wires black red and green For more information see the HP 750W Common Slot 48V DC Input Hot Plug Power Supply Installation Instructions Rack warnings Setup 30 Z WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Z WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 Ib can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of
109. ush down on the hood latch The access panel slides to a closed position 3 Use the T 15 Torx screwdriver attached to the rear of the server to tighten the security screw on the hood latch Access the product rear panel Opening the cable management arm To access the server rear panel 1 Release the cable management arm os gt G uj 2 Open the cable management arm Note that the cable management arm can be right mounted or left mounted Operations 22 Remove the primary PCle riser cage Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed ene remove all power cords before removing or installing the PCI riser cage 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 19 3 4 Remove the access panel on page 21 5 full length expansion boards are installed release the full length expansion board retainer 6 Remove the PCle riser cage Install the primary PCle riser cage Z WARNING To re
110. ve Health System provides the following features Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes Rich configuration history Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed Memory capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy Software and configuration utilities 68 The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware
111. ved To install a DIMM 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 Remove the air baffle on page 24 Open the DIMM slot latches AR w Hardware options installation 45 7 Install the DIMM Install the air baffle on page 25 Install the access panel on page 21 10 Install the server into the rack Installing the server into the rack on page 31 11 Connect each power cord to the server 12 Connect each power cord to the power source 13 Power up the server on page 19 Use RBSU HP ROM Based Setup Utility on page 72 to configure the memory mode For more information about LEDs and troubleshooting failed DIMMs see Systems Insight Display LED combinations on page 9 Hot plug hard drive options When adding hard drives to the server observe the following general guidelines system automatically sets all device numbers e If only one hard drive is used install it in the bay with the lowest device number e Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Removing a hot plug SAS or SATA hard drive A CAUTION For proper cooling do not operate the server without the access panel baffles expansi
112. wer cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed A CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend the server from the rack on page 19 Remove the access panel on page 21 Disconnect any external cables that are connected to the expansion board Disconnect any internal cables that are connected to the expansion board Remove the PCle riser cage Remove the primary PCle riser cage page 23 Hardware options installation 55 8 Remove the expansion slot blank To replace the component reverse the removal procedure Installing a half length expansion board Z WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC p
113. wer on Solid Green System on UID LED and button Off Deactivated Solid Blue Activated Flashing Blue System being remotely managed Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout The display enables diagnosis with the access panel installed 10 12 v Pie PROCS 4 T8 ists PX CH CH CH CH CH CCC 1 Over temp Off Normal Solid amber High system temperature detected Component identification 8 NIC link activity Off No link to network If the power is off view the rear panel RJ 45 LEDs for status Rear panel LEDs and buttons on page 11 Flashing green Network link and activity Solid green Network link AMP status Off AMP modes disabled Solid green AMP mode enabled Solid amber Failover Flashing amber Invalid configuration a EE cap Off System is in standby or no cap is set Fr a green Power cap applied a other LEDs Off Normal Amber Failure For more information on the activation of these LEDs see Systems Insight Display LED combinations on page 9 Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display eme power LED and c
114. with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment Regulatory compliance notices 83 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e Directive 2004 108 EC Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is i
115. y password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity Hardware options installation 61 e HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board Z WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed N WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 1 Power down the server on page 19 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the server from the rack if necessary Place the server on a flat level work surface Remove the access panel on page 21 Remove the PCI riser cage Remove the primary PCle riser cage on page 23 Remove the air baffle on page 24 A CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or d

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