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Installation Manual - Syd-Com

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1. OUT To Terminal Board from the OUT Connector type 50 pin Amphenol 57JE series or the equivalent 1 25 26 50 ELCOT Card KX TD50180 KX A204 Cable Central Office CO E KX A204 Cable 50 lines C continuous 100 Installation 2 5 Trunk Cards 2 5 7 Cable Pin Numbers for CO Lines Cable Pin Numbers to be connected Central Office Line for ELCOT card Conn Pin Cable Colour Clip No CO Line 26 WHT BLU 1 n T No 1 1 BLU WHT 2 R 27 WHT ORN 3 T No 2 2 ORN WHT 4 R 28 WHT GRN 5 gt T No 3 3 GRN WHT 6 R 29 WHT BRN 7 _ T _ 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R 31 RED BLU 11 i T No 6 6 BLU RED 12 R 32 RED ORN 13 T 5 7 7 ORN RED 14 R 33 RED GRN 15 T I No 8 8 GRN RED 16 R 34 RED BRN 17 9 BRN RED 18 35 RED SLT 19 10 SLT RED 20 36 BLK BLU 21 11 BLU BLK 22 37 BLK ORN 23 12 ORN BLK 24 38
2. To Terminal Board from the Central Office CO z KX A204 Cable 50 lines C continuous Connector type 50 pin Amphenol 57JE series or the equivalent 1 25 26 50 E amp M Card KX T96184 KX A204 Cable Installation 107 2 5 Trunk Cards 2 5 9 Cable Pin Numbers for E amp M Lines Cable Pin Numbers to be connected E amp M Line Cable Pin Numbers to be connected E amp M Line Connect Cable Colour Clip No Number E amp M Line Pin of Dot 1 ORN RED 1 1 T 2 wire or 4 wire send 26 ORN BLK 2 1 R 2 YEL RED 3 1 1 4 wire receive 27 YEL BLK 4 1 R1 3 GRN RED 5 1 No 1 E Lead 28 GRN BLK 6 1 ISG Lead 4 WHY RED 7 1 SB Lead 29 WHY BLK 8 1 MI Lead 5 ORN RED 9 1 No connect 30 ORN BLK 10 1 M Lead only for Type5 6 YEL RED 11 2 T 2 wire or 4 wire send 31 YEL BLK 12 2 R 7 GRY RED 13 2 1 4 wire receive 32 GRY BLK 14 2 R1 8 WHY RED 15 2 No 2 E Lead 33 WHY BLK 16 2 SG Lead 9 ORN RED 17 2 SB Lead 34 ORN BLK 18 2 MI Lead 10 YEL RED 19 2 No connect 35 YEL BLK 20 2 M Lead only for Type5 11 GRY
3. Installation CO CO CO Lightning Protectors Terminal Main Unit Board EXT EXT EXT Ground Connector P nena C EI Frame Mond i NM Ground Ground Installation 141 2 11 Lightning Protectors Outside Installation Main Building Protectors CO Another Building EXT SLT Main EI tut Lightning Protector EXT TEL TEL Ground If you install an extension outside of the main building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note Thelightning protector for an extension is different from that for CO lines 142 Installation 2 11 Lightning Protectors Installation of an Earth Rod Lightning Protector CO Grounding Wire Main Unit Underground Earth Rod Installation location of the earth rod Near the protector Check obstructions None 1 2 3 Composition of the earth rod Metal 4 Depth of the earth rod More than 50 cm 5 Size of the grounding wire Thickness is more than 16 AWG Note The above figures are recommendations only Thelength of earth rod and the required depth depend on the composition of the soil Installation 1 43 2 11 Lightning Protectors Installation of the KX A207
4. Error Code Error Message Cause 1203 SMDR disconnect SMDR disconnects for the following reasons a RS 232C cable is not connected b RS 232C cable is defective c Printer is turned off including out of paper 1300 Echo back error No answer from the card when the PBX executed Echo Back test 1301 LPR ROM failure LPR ROM checksum error occurred 1302 LPR RAM failure LPR RAM failure occurred 1303 Card disconnect Card disconnects because of card connection error or defective CPU card 1304 LPR modem failure LPR modem failure occurred 1306 LPR memory checksum LPR memory checksum error occurs because of defective error LPR RAM 1307 LPR runaway LPR runaway occurs when the LPR software executed illegal instruction 1308 Card start up error Reset The PBX could not reset the card properly Notice 1309 Card start up error Sync The PBX synchronised with the card in vain Ans 1310 Card start up error Card The PBX received illegal card type from the card Kind 1311 Card start up error The PBX received data downloading error from the card Download 1312 Card start up error System The PBX received starting up error from the card Start 1313 DISA OGM CPU runaway Runaway of the OGM CPU of the DISA card occurred 1314 DISA lost DISA OGM lost occurs for the following reasons a Power failure or power off for long duration 6 7days b Defective backup battery f
5. Flat cable connector Installation 6 1 2 2 Installation of Shelf Cable Connections Power Supply Cable 1 Plug the power supply cable on the Expansion Shelf 2 into the power supply cable connector AC OUT 3 Power supply cable gt o o E N shelf 2 W shelf 1 lt Basic shelf 1 Base shelf 1 Installation 62 2 2 Installation of Shelf 2 2 5 Ground Wiring IMPORTANT Make sure to connect the frame of the KX TD500 system to the earth ground properly to protect the unit 1 Connect the ground wire to the ground wire connector GND GROUND Installation 63 2 2 Installation of Shelf 2 2 6 Fixing on the Floor Setting Out and Drilling 430 mm Basic system 730mm 2 Shelf system 1030 mm 3 Shelf system Y 35 mm 316 262 52 KA Y Shelf Weight Basic Shelf 20 4 kg Em Expansion Shelf 12 6 kg 1 With CPU and T SW cards 2Without cards Location of the anchor plug A 1 Drill the hole for the anchor plug on the floor in accordance with the measurements Hammer Anchor plug Installation 64 2 2 Installation of Shelf 2 Drive the anchor plug into the hole Note When fixing the KX TD500 System to the
6. 121 27 4 DOHCA Card KX TDS0105Y a a kun n 122 2 7 5 Pay Tone Card KX TD50189 L su Sus huuu pa uuu 123 2 8 Peripheral Equipment u 1e ecce eee ee ee eene eee tease s tetas e teta 124 2 8 1 Battery Adaptor KX A46 124 2 8 2 External Pager Paging Equipment essere nennen nennen 126 2 8 3 Music Source External Internal 1 a a e aa 127 2 8 4 Personal Computer Printer qaa a et eet ee tb ua aaa 128 29 Auxiliary Connection for Power Failure Transfer 132 29 1 Auxiliary Connection for Power Failure Transfer 132 2 10 Starting Up the KX TD500 System 134 2 10 1 System Power Up Procedure esee enne nennen enne nen 134 2 10 2 CPU Rotary Switch Features enne ener 135 2 10 3 CPU RAM E u snn eere Re u a 139 2 10 4 System Status and LED 140 2 1 Lightning Protectors 141 2 E1 1 Eaghtning Protectots uit on a deii eie bem eget teer 141 3 Maintenance Consol
7. enne enne 88 2 4 8 Extra Device Port XDP Connection 90 6 Table of Contents 2 5 Trunk Cards 2 91 25A B amp M Card KX T96184 o gr REVENGE NONE NE oa a Oy SAY 91 2 5 2 El Digital Trunk Card KX T96188 95 25 3 BBECOT Card 050180 han ade 97 2 5 4 BRE Card KX TD50288 sic 5 cite a a A ette dee e ee HR Eie re erede thee Fels antes 98 2 5 5 PRO Card KX TD50290 estt ett eee eerte a EROR EY EGER sas 99 2 5 6 Central Office Line Connection of KX A204 Cable KX A205 Clip Terminal 100 2 5 7 Cable Pin Numbers for CO Liles u aqa q enne nennen 101 2 5 8 E amp M Line Connection of KX A204 Cable KX A205 Clip Terminal 107 2 5 0 Cable Pin Numbers for E amp M Lines 108 2 6 ResOurce Cards m 113 2 63 DISAsCard KX T96191 er CH RFT AR IERI 113 2 6 2 ERM Card KX TD950197 aza nii HOOP pae ENERO 114 Ded Sg re 115 224 DPH Card KX T96101 o RR e RE anak oa 115 2 1 2 Caller ID Card KX TD 193 120 27 3 TSW Conference Expansion Card KX TD50104
8. ee pum Destination r Subscriber Max 16 Digits m Ja DDIDID TIE Digit to receive DDIDID Collect Call Digits to delete 0 Enable Disable Humberto be added 4 Max Digits L Answer Wait Timer wink Signal timeout Start Signal Type tne rj 1024 ms C immediate Wink TIE Line CPC Signal out detection 5956 section Th kd Time Disable Hone E Sensitivity IH Enable Ea IH Detection Detection Time Hone Sensitivity OUT Disable r Dial Tone Detection Reverse Signal Detection HETO CO Secum Mode C Enable Disable C Enable Disable Sending Galler ID 4 1 Trunk Line m Apply Cancel Help a b c d e a Click here to display the drop down list box containing all titles of programming screen You can select a desired setup screen directly b Click here to close the current setup screen after saving the data change Click here to save the data change without closing the current setup screen d Click here to close the current setup screen without saving the data change e Click here to get instructions for using the application 156 Maintenance Console Guide 3 3 Basic Operation 3 3 3 Files Opening and saving files can be done using common dialogue boxes of Windows system Example Open dialogue box In Windows 3 1 or later Mame Directories c Md500v2 e td
9. Error Message Description Not Installed Expansion Conference Card is not installed Conference Trunk 1 failure Expansion Conference Trunk 1 is defective Conference Trunk 2 failure Expansion Conference Trunk 2 is defective 194 Utility 42 Diagnosis TSW Test Expansion CONF Card Test Error Indication Table Error Message Description Conference Trunk 3 failure Expansion Conference Trunk 3 is defective Conference Trunk 4 failure Expansion Conference Trunk 4 is defective Conference Trunk 5 failure Expansion Conference Trunk 5 is defective Conference Trunk 6 failure Expansion Conference Trunk 6 is defective Conference Trunk 64 failure Expansion Conference Trunk 64 is defective TSW Test Digital OHCA Card Test Operation Continued from step 4 of TSW Test Operation General a Point to Digital OHCA Card Test in the TSW Test Menu screen and click Digital OHCA Card Test screen is displayed b Click Execute After executing the test the Test Result is displayed Digital OHCA Card Test Result OK Error Indication Utility 195 4 2 Diagnosis TSW Test Digital OHCA Card Test Description Item Display Input Value Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Resul
10. 2 7 2 Caller ID Card KX TD193 This card 15 installed on the ELCOT card connector 8 pin CID is marked o o a E x x connector 22 pin Connection to the ELCOT card KX TD50180 Before connecting the Caller ID card KX TD193 to the ELCOT card KX TD50180 please replace the spacers on the Caller ID card with the short type spacers included in the package Removing the spacers Fig a Push up a spacer See step 2 while holding it with fingers See step 1 as shown in the figure below Adding the short type spacers Fig b Pull the spacer until CLICK sounds as shown in the figure below 1 Insert the connector plug on the Caller ID card into the connector jack on the ELCOT card 2 Install the ELCOT card into a free slot Please refer to Section 2 5 3 ELCOT Card KX TD50180 Fig a Fig b To Remove To Add Connected to Connected to RY ELCOT ports 5 8 ELCOT ports 1 4 Et 4 pin connector plug 8 pin connector 7 plug 22 pin connector plug 22 pin connector jack F 0 4 connector jack 8 pin connector Gack ELCOT Card Note Four CO lines are available for the Caller ID function with one Caller ID card 1 20 Installation 2 7 Other Cards 2 7 3 TSW Conference Expansion Card KX TD50104 This card is installed on the TSW card Connector CONF
11. 3 4 Holds the current system programming data Off line 5 Assigns default values automatically 6 Special Operation connection mode On line Functions same as 0 7 Special Operation 8 Examination on the finished product 9 Reserved for future use On line Functions same as 0 Installation 1 3 5 2 10 Starting Up the KX TD500 System x Processing mode 2 tis available to perform system programming but call processing and functional tests are not available in this mode System Switch SYSTEM reserved 1 3 6 Installation 2 10 Starting Up the KX TD500 System Operation Sequence for System Starting Up Starting up the system with default values After installing the optional cards required execute the following procedures START MODE 5 Off line Mode Assigns default values SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes MODE 0 On line Mode SYSTEM 0 Press the RESET button Installation 1 37 2 10 Starting Up the KX TD500 System Starting up the system with system data programmed by Maintenance PC or using the saved data After installing the optional cards required execute the following procedures START MODE 4 Off line Mode SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes Upload system data MODE 0 On line Mode SYSTEM 0 Press the RESET
12. Installation 5 1 2 2 Installation of Shelf Removing a Part of the Top Cover 1 Remove the part which is located on the back side of the top cover Note This part should be removed before stacking the expansion shelf 2 and expansion shelf 3 on the basic shelf Required for ventilation of the cooling fan in the expansion shelf 5 2 Installation 2 2 Installation of Shelf Installation of Top Cover 1 To connect the top cover place the holes of the top cover exactly on the holes of the expansion shelf Expansion shelf Note Before installing the top cover remove a screw as shown in the illustration above Otherwise the top cover cannot be installed properly This screw is necessary for installing an expansion shelf Installation 5 3 2 2 Installation of Shelf 2 When the holes are placed properly fix them with the four screws immediately to prevent the top cover from falling down Screws Screws 5 4 Installation 2 2 Installation of Shelf Cable Connections LED Cable Flat Cable 1 Plug the LED cable on the top cover into the LED cable connector on the expansion shelf 2 Plug the flat cable on the expansion shelf into the flat cable connector on the basic shelf LED cable connector Flat cable connector Cable Connections Power Supply Cable 1 Plug the power s
13. Installation 57 2 2 Installation of Shelf 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf 2 from falling down 2 Screws 5 8 Installation 2 2 Installation of Shelf Removing Parts on the Top Cover and Back Cover 1 Remove the part which is located on the back side of the top cover This operation is required for ventilation of the cooling fan in the expansion shelf 2 Remove the plastic cover on the back cover of the Expansion Shelf 2 This operation is required for ventilation of the cooling fan in the expansion shelf Note Do not remove the plastic cover of the Expansion Shelf 1 Note Remove these parts before stacking the Expansion Shelf 1 and 2 Installation 5 9 2 2 Installation of Shelf Installation of Top Cover 1 To connect the top cover place the holes of the top cover exactly on the holes of the expansion shelf 2 2 When the holes are placed properly fix them with the four screws immediately to prevent the top cover from falling down 1 Top cover 60 Installation 2 2 Installation of Shelf Cable Connections LED Cable Flat Cable 1 Plug the LED cable on the top cover into the LED cable connector on the expansion shelf 2 2 Plug the flat cable on the expansion shelf 2 into the flat cable connector on the basic shelf
14. KX T7531 DPT SP PHONE 1 Line 12 KX T7533 DPT SP PHONE 3 Line 12 3 KX T7536 DPT SP PHONE 6 Line 12 10 F 3 KX T7550 DPT MONITOR 12 Note APT Analogue Proprietary Telephone DPT Digital Proprietary Telephone SP PHONE Used for a hands free speakerphone operation MONITOR Used for a hands free dialling operation CO CO line access button PF Programmable Feature button F Function button Used to perform the corresponding displayed function or operation Soft Soft button Used to perform the function or operation that appears on the bottom line of the display 24 System Outline 1 6 Specifications 1 6 Specifications 1 6 1 General Description System Capacity CO lines 192 max Stations 448 max Control Method CPU 32 bit CPU with 16 bit Data Bus Switching Non Blocking PCM Time Switch Power Supplies Primary 220 240 VAC 50 60 Hz Secondary Station Supply Volt 30V Circuit Volt 5V 15V Power Failure Memory backup duration seven years with a factory provided lithium battery Power Failure Transfer function is provided System operation for about four hours using recommended batteries consisting of twol2 VDC 40 Ah Automobile type batteries Dialling Outward Internal Dial Pulse DP 10 pps 20 pps Tone DTMF Dialling Mode Conversion DP DTMF DTMF DP System Outline 25 1 6 Specifications Connector LCO lines
15. Speed Dialling or One Touch Dialling does not function Bad programming Enter the CO line access number 9 SP 0 NL JT 801 through 848 into programming 220 Troubleshooting 5 1 Troubleshooting 5 1 2 Connection Can you dial Connection between the KX TD500 and a proprietary telephone CAUSE SOLUTION an extension Continued on the following page gt The T R is connected to the D1 D2 DIe eDi T eT D26 D2 KX TD500 extension Use the correct cord inner 2 wires are for T R and the outer 2 wires are for D1 D2 The P1 P2 is connected to the D1 D2 Pl e Die T eDi Te eT Re 9R D206 D2 Re e 2 KX TD500 extension Use the correct cord 2 sec ond wires from the outside are for DI D2 and the 2 outer wires are for P1 P2 Connection between the KX TD500 and a single line telephone CAUSE SOLUTION The T R is connected to D1 D2 Die e T er R p2e KX TD500 extension Use the correct cord inner 2 wires are for T R e If a telephone equipped with A AT relay is con nected to the KX TD500 set the A A1 relay switch of the telephone to OFF Connection between the KX TD500 and a single line telephone
16. b Click Execute After executing the test the test result is displayed Example When an ELCOT card is installed in the Slot No 102 Error Indication Card Port Test Caller ID Loop Back Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Utility 183 4 2 Diagnosis Card Port Test Caller ID Loop Back Test Error Indication Table Error Message Description Card Applied Caller ID card Caller ID card is not installed ELCOT detection error Card Port Test CO Extention Path Test Operation Continued from step 5 of Card Port Test Operation General This test is executed by selecting a trunk card in Card Information screen A trunk port and an extension port are tested in pairs a Point to CO Extension Path Test in the Card Port Test Menu screen and click e CO Extension Path Test screen is displayed b Specify a port number of the CO card to be tested C Specify an Extension Card and its port number to be tested d Click Execute After executing the test the test result is dis
17. Digital Proprietary Line Circuit DLC Card KX TD50172 This card interfaces 16 Digital Proprietary Telephones DPTs DSS consoles and the TDM bus It provides 16 DPTs DSS consoles to the system per DLC card Enlarged Single Line Telephone Circuit with Message Waiting ESLC Card KX TD50175 This card interfaces 16 Single Line Telephones SLTs and the TDM bus It provides 16 SLTs to the system per ESLC card It has the capability to turn on off the message waiting lamp of an SLT 20 System Outline 1 4 Service Cards Description 1 4 3 CO Trunk Cards E amp M Card KX T96184 This card interfaces E amp M lines 4 circuits card EM type Type 5 Transmission 2 wire Awire Programmable Signalling Pulse DTMF Note n some countries the E amp M card must not be connected to the Public Switched Network E1 Digital Trunk Card KX T96187 This card interfaces 1 E1 line and the TDM bus It is available to connect an 1 line to the system card An line has a capacity of 30 voice conversations Note In some countries the E1 digital trunk card must not be connected to the Public Switched Network Enhanced Loop Start Central Office Trunk ELCOT Card KX TD50180 This card interfaces 8 central office loop start trunks and the TDM bus It provides 8 CO lines to the system per ELCOT card With loop start a line is seized by bridging through a resistance the tip and ring both wi
18. essere eren nennen nennen 42 2 2 Installation of Shelf 5 L rre torri IS uA c P ossa eshesi reitos oiar cois 43 2 2 1 Install tionot Shell Get eh e tbt e 43 2 2 2 Basic Shelp acie eee sete ERES d SS eie uae Salant 44 2 2 3 Expansion to 2 Shelf System sardinaren n etel teeth nere terree pasu 47 2 2 4 Expansion to 3 Shelf System sees enne nennen enne 56 2 2 5 Ground Wiring ien en tege n et id asia erede te ba etre dada 63 2 2 6 Fixing on the Floor oer e equ PPS 64 2 3 Factory Installed Card Unit 67 2 3 EPU GC RETE LH 67 2 3 2 TES W Catd i iic ts Sockets ete ete e eodein asd er E E i RES it e TNT 68 2 3 3 Power Utt z ente teal idc iun 69 p MB acuit MH 70 2 4 T Card KX TD50T7 0 sexs decd smua ma a ei do eere te Peer ees 70 2 42 DEC Card KX FDS 0172 ia u 2 Er te RR ER rere AT ta etra ae 72 2 4 3 BSLC Card KX TID501 75 u er Q beet ei W eh Rete det 73 2 4 4 Maximum cabling distance of the extension line cord twisted cable 74 2 4 5 Extension Connection of KX A204 Cable KX A205 Clip Terminal 75 2 4 6 Cable Pin Numbers for Extension Lines 76 2 4 7 Parallel Connection of the Extensions
19. 3 Basic shelf DC power down Error Code 1101 Basic shelf DC power down Possible cause of 1 AC power cord is unplugged the malfunction 2 Power 3 Power Switch is turned off 4 Malfunction in the Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf Did the above item 1 2 or 3 occur at the recorded time of the Error Log No Does the trouble occur frequently Yes Replace the Power Supply Unit No change in condition Replace the CPU card No change in condition Replace the Shelf End Note It is recommended to have current copy of the programme on disk to facilitate accurate and rapid recovery 232 Troubleshooting 5 2 Troubleshooting Guide 4 Expansion shelf DC power down Error Code 1102 Expansion Shelf 1 DC power down 1103 Expansion Shelf 2 DC power down Possible cause of 1 Power switch of the Expansion Shelf n n 1 or 2 is turned off the malfunction 2 Malfunction of Power Supply Unit of the Expansion Shelf or trouble with the Power Supply System Backboard CPU card of the shelf Countermeasures Did the above item 1 occur at the recorded time of the Error Log Yes Is there a new error recorded in the Error Log when the RESET button is pressed No Does the trouble occur frequently Replace the Power Supply Unit Replace the CPU card re Rep
20. PRI30 Card KX TD50290 Functions ISDN Primary Rate Access Interface 2 048MHz 1 circuit card a PRI30 carry 30 voice conversations b Frame Format CRC Multiframe Line Cording HDB3 System Outline 33 1 6 Specifications d Impedance 120 ohms PRI30 Card KX TD50290 Operation LED indicator on the PRI30 card lights when the system reset PRI30 card local reset or PRI30 card fault occurs LED Indication Table for PRI Card KX TD50290 LED No Item Colour Status Contents D19 FALT Red ON Card Fault OFF Normal D20 SYNC Red ON Clock Synchronisation Error or Loss of Signal ERROR Red Alarm OFF Normal D21 RAI Red ON Receive Remote Alarm Indication signal Yellow Alarm OFF Normal D22 AIS Red ON Send Alarm Indication signal Blue Alarm OFF Normal D23 SYNC Green FLASH Clock Master at External Clock Mode ON Layer Synchronisation established Detection of Signal OFF No Detection of Signal D24 Green ON Data Link established No Data Link established D25 D27 Red Not used or Reserved for future use DISA Card KX T96191 Functions 1 4OGM trunks OGM duration 30 seconds OGM Capacitor Backup 5 days The number of OGM 1 Recording Algorithm ADPCM 2 4 CO to CO speech paths without amplifier A CO to CO speech path consists of up path and down path Up path is from call originate CO to call answer CO
21. Setup will add program icons to the Program Folder listed below You may type a new folder name or select one from the existing Folders list Click Next to continue Program Folders KX TD500 Maintenance Console Existing Folders CAD UL Embedded Tools Intemet Explorer Microsoft Plus 98 PANAPI0S 32 Panasonic PCTCPWINfor35 Power for Visio Vol 3 Shanghai Dragon s Eye 5 Press Next you accept KX TD500 Maintenance Console initial value as your Maintenance Console programme folder Or enter a different folder name if necessary and press Next You will see the window shown below ET Maintenance Console Setup KA TD500 Maintenance Console Then Setup Needs The Next Disk screen appears 150 Maintenance Console Guide 3 1 Installing PC Programming Software Maint KX TD500 Maintenance Console 6 Insert Setup Disk 2 into the appropriate drive and press OK Maintenance Console Guide 151 3 2 Structure of the Maintenance Console 3 2 Structure of the Maintenance Console 3 2 1 Structure of the Maintenance Console File Open Close Save Save as Upload to PBX Download from PBX Exit Connection Connect Local Disconnect Programming 1 Configuration Remote 2 Syst
22. 5 Connect the wires of doorphone 4 to the yellow and black screws of the terminal box 2 4 conductorwiring is required Terminal Box 1 Doorphone 1 KX T30865 YELLOW RED Ys DPH Card KX T96161 4 conductor wiring is required Terminal Box 2 Doorphone 3 KX T30865 YELLOW RED Installation 117 2 7 Other Cards Connection to Door Openers User supplied Set the door opener paired with the doorphone Door opener 1 Door opener 2 D DPH Card KX T96161 Door opener 3 Door opener 4 door opener 1 doorphone 1 11 8 Installation 2 7 Other Cards doorphone 1 Paired door opener 1 doorphone 2 Paired door opener 2 doorphone 3 Paired door opener 3 doorphone 4 Paired door opener 4 Note The following extensions are available to unlock the door opener 1 The extensions specified as the destination of the doorphone calls by System Programming 2 Any extension engaged in a doorphone call Installation 1 19 2 7 Other Cards
23. 5 2 Troubleshooting Guide 13 LPR ROM checksum error Error Code Possible cause of the malfunction Countermeasures Note 1301 xyy LPR ROM checksum error 1 to 3 Shelf number yy 01 to 14 Slot number 1 LPR ROM checksum error Replace the ROM of faulty LPR card End None 242 Troubleshooting 5 2 Troubleshooting Guide 14 LPR RAM failure Error Code 1302 xyy LPR RAM failure x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 LPR RAM failure the malfunction Countermeasures Replace the faulty LPR card End Note None 243 Troubleshooting 5 2 Troubleshooting Guide 15 Card disconnect Error Code 1303 xyy Card disconnect x 1 to 3 Shelf number yy 01 to 14 Slot number Possible causeof 1 Card connection error the malfunction 2 Defective CPU card Count ees After confirming the TSW card con nection press the RESET button Is there a new related message in the Error Log No Yes After replacing CPU card turn on the POWER switch INS In Service Faulty Replace the Shelf After confirming the TSW card con nection enter the card INS In Service command from the main tenance terminal LPR After replacing the LPR card enter the card INS In Service command again After replacing CPU card turn on the POWER switch INS In Service Faulty
24. Error Sub Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE MESSAGE MAX39 pr Max 16 digits characters 1000 mm MJ Hard WDT overflow 1001 mm MJ Illegal interrupt 1002 mm MJ Soft WDT overflow 1100 MJ TSW clock down ERR TSW DWN 1101 MJ Basic shelf DC power down 1102 MJ Expansion shelf 1 DC ERR DC DOWN power down 1103 MJ Expansion shelf 2 DC ERR DC DOWN power down 1104 MJ Basic shelf heat alarm B S OVER HEAT 1105 MJ Expansion shelf 1 heat E S1 OVER HEAT alarm 1106 MJ Expansion shelf 2 heat E S2 OVER HEAT alarm 1107 MJ Basic shelf fan alarm B S FAN FLT 1108 MJ Expansion shelf 1 fan alarm E S1 FAN FLT 1109 MJ Expansion shelf 2 fan alarm E S2 FAN FLT 1110 MJ Calendar IC R W stop ERR CLCK IC 1111 Calendar IC stop ERR CLCK IC 1112 MJ CPU RAM battery alarm ERR BAT ALM 1200 MN Basic shelf AC power down ERR AC DOWN 1201 MN Expansion shelf 1 AC ERR AC DOWN power down 1202 MN Expansion shelf 2 AC ERR AC DOWN power down 1203 MN J ERR SMDR SMDR Not Connect 1300 xyy Echo back error Troubleshooting 227 5 2 Troubleshooting Guide Error Sub Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE PT Max 16 digits 1301 xyy MN LPR ROM failure ERR xyy LPR ROM 1302 xyy MN LPR RAM failure ERR xyy LPR RAM 1303 xyy MN Card disconnect ERR xyy DISCNCT 1304
25. c company product E c programf gt company z product Save File as Type Drives Data Files td5 c td500 3 Enter the desired file name and click OK Downloading the system programming data from PBX to PC begins Downloading Status Main Menu screen is displayed again Maintenance Console Guide 167 3 6 Backup 3 6 3 Upload from PC to PBX Operation 1 Set the system to the off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to File in the Main Menu and click The File drop down menu is displayed 3 Click Upload to PBX in the drop down menu Uploading the system programming data from PC to PBX begins Uploading Status File Hame TD500 TD5 4 When the uploading is finished Upload End dialogue box will be displayed 4 Click OK The message W2001 Would you like to upload a language data is displayed 5 Click OK or Cancel Ifyou click OK 2 8 Language Data screen will be displayed and the upload of the language data will begin automatically If you click Cancel Upload screen will be closed Note Uploading the system programming data from the PC to the KX TD500 System can be done during off line mode only Please refer to Section 3 6 1 Backup 168 Maintenance Console Guide Section 4 Utili
26. mand from the maintenance terminal End Note None Troubleshooting 249 5 2 Troubleshooting Guide 21 DISA OGM Lost Error Code 1314 xyy DISA OGM Lost 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Power failure or power off for long duration 6 to 7 days the malfunction 2 Defective backup battery for DISA card 3 OGM was not recorded after the installation Countermeasures After confirming the OGM record ing playback through the phone of Operator or Manager press the RESET button Is there a new related error mes sage in the Error Log Replace the DISA card Note None 250 Troubleshooting 5 2 Troubleshooting Guide 22 Digital trunk failure out of synchronisation Error Code Possible cause of the malfunction Countermeasures Note 1318 xyy Digital trunk out of sync x l to 3 Shelf number yy 01 to 14 Slot number E1 or PRI30 card physical number xyy lost the synchronisation with the clock time sent from the Central Office Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between E1 or PRI30 and CSU and CSU and NIU If not properly cabled change the cabling NG Execute Loop Back Test Internal Test Results NG Test Results O
27. 1 Secure the protector to a building with the enclosed mounting screws 2 Remove about 1 cm of insulation from the end of the earth wire Insert the earth wire through the bottom of the protector base and secure it to the earth terminal 3 Remove about 1 5 cm of insulation from the ends of the external and internal cables then pass the cables through the rubber packing 144 Installation 2 11 Lightning Protectors 4 Fold the external and internal cables and connect them to the terminal screws using washers 5 Secure the external and internal cables and the earth wire to the building Then install the arrester and mount the cover on the protector Installation 1 45 2 11 Lightning Protectors 1 46 Installation Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console PC software and the basic information you need 147 Maintenance Console Guide 3 1 Installing PC Programming Software 3 1 Installing PC Programming Software 3 1 1 System Requirements Software OS Microsoft Windows 3 1 95 98 Hardware minimum requirements CPU Intel 80486DX 25 MHz or better microprocessor RAM at least 8 megabytes MB of free RAM HDD at least 5 megabyte
28. 45 4 45 20 3 3 20 46 1 1 46 21 21 2 Modular Jack 3 48 48 23 23 49 49 24 24 50 50 25 Central Office Line cards Extension cards 25 Installation 1 3 3 2 10 Starting Up the KX TD500 System 2 10 Starting Up the KX TD500 System 2 10 1 System Power Up Procedure Complete and check all installation procedures before connecting the AC power supply cable packaged separately 1 First insert the AC power supply cable into the AC power supply cable connector on the back of the basic shelf as shown below 2 Then insert the other end of the AC power supply cable into the AC outlet 3 Turn on the Main Power Switch on the basic shelf 4 Turn on the power switch on the power unit of each expansion shelf The power indicator on the power unit will light 5 Turn on the power switch on the power unit of basic shelf Note Each shelf may be powered down individually without powering down the entire system 1 34 Installation 2 10 Starting Up the KX TD500 System 2 10 2 CPU Rotary Switch Features LED 1 CPU failure LED 2 Battery power down RESET button Operation Switch 0 to 9 MODE System Switch 0 to 9 SYSTEM Operation Switch MODE Switch Position Explanation Operation Mode 0 Starts up the system with current system programming data 1 On line 2 Reserved for future use Functions same as
29. 98 13 Terminal Directive For above mentioned standards the unit is signed with the CE mark Copyright This manual is copyrighted by Kyushu Matsushita Electric Co Ltd KME You may print out this manual solely for internal use with TD500 Except above you may not be reproduced this manual in any form in whole or part without the prior written consent of KME Kyushu Matsushita Electric Co Ltd 2000 Kyushu Matsushita Electric Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Printed in Japan PSQX1861ZA KKO300MY0 CE
30. Connects the LED Cable 10 Side Panel Right 11 Flat Cable 12 Cable Opening Note The construction of Expansion Shelf 1 and Expansion Shelf 2 is identical to each other 48 Installation 2 2 Installation of Shelf Removing the Panels Basic Shelf 1 Disconnect the LED cable on the top cover from the LED cable connector on the basic shelf Screws LED cable LED cable connector 2 Remove the top cover by loosening the four screws 49 Installation 2 2 Installation of Shelf Removing the Panels Expansion Shelf 1 Rotate the key on the front panel counterclockwise to unlock 2 Open the front panel toward you at right angles to the expansion shelf 3 Remove the front panel by lifting it straight up 4 Remove the right side panel by loosening the four screws 5 Remove the left side panel by loosening the four screws 4 E Screws Guides B gt 5 0 Installation 2 2 Installation of Shelf Stacking on the Basic Shelf 1 To connect the expansion shelf with basic shelf place the holes of the expansion shelf exactly on the holes of the basic shelf Expansion shelf 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf from falling down Note If the system is to be expanded to 3 Shelf System proceed to Section 2 2 4 Expansion to 3 Shelf System
31. Doorphone Door Opener 1 1 gt Installation 115 2 7 Other Cards CAUTION The door opener cabling is considered a hazardous circuit and is required to be installed as a separate component to the door phone cabling Installation of the Doorphone KX T30865 1 Loosen the screw to separate the doorphone into two halves 2 Install the base cover to the wall with two screws Two kinds of screws are included Please choose one according to your wall type Please refer to the following When the doorphone plate has been fixed to the wall When you wish to install the doorphone directly to the wall 3 Connect the wires from the terminal box to the screws located in the front cover lt To the terminal box Please refer to the next page 4 Secure both halves together and re install the screw 1 16 Installation 2 7 Other Cards Wiring of the Doorphone 1 Connect the DPH Card to the terminal box using a 4 conductor modular connector 2 Connect the wires of doorphone 1 to the red and green screws of the terminal box 1 3 Connect the wires of doorphone 2 to the yellow and black screws of the terminal box 1 4 Connect the wires of doorphone 3 to the red and green screws of the terminal box 2
32. Port No 1 8 16 all Used to specify the port number of the extension card to be diagnosed Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good 186 Utility 4 2 Diagnosis Card Port Test PT Path Test Error Indication Table Error Message Description Card Applied PT Link failure Communication link between the target card and DLC DHLC PT is abnormal PT Normal Path PT Normal Path is not functioning properly DLC DHLC failure PT OHCA Path PT OHCA Path is not functioning properly DLC DHLC failure Not Available The PT connected to the specified port is not DHLC applicable to this test APTs other than KX T7130 are not applicable to this test Notes This test applies to all DPTs and a certain type of APT KX T7130 only If other type of PTs are used for the test the message Not Available will be displayed Whenexecuting this test with KX T7130 use a 6 conductor wiring card 3 paired wire for testing the OHCA path When executing this test a PT in INS In Service status should be connected to the specified card Otherwise the test is not available Amessage PT Link failure will also be displayed if the test target is an SLT card If both messages PT Normal Path failure and PT OHCA Path failure are displayed simultaneously there wil
33. The meanings of the pin names T Tip D1 Data 1 P1 3 Pair Voice R Ring D2 Data 2 P2 3 Pair Voice Cable colour examples orange line The line of pin no 26 ORN RED white line The line of pin no 25 WHT BLK zt black 86 Installation 2 4 Extension Cards Working pins for the various telephones or DSS consoles Working mus sss Not working Single Line Telephone DSS Console APT without OHCA APT with OHCA KX T7130 only Installation 87 2 4 Extension Cards 2 4 7 Parallel Connection of the Extensions Parallel Connection APT Any Single Line Telephone can be connected parallel with Analogue Proprietary Telephone as follows To DHLC card E ss KX J Modular or e T Adaptor USOC RJA2X 4 2 conductor wiring cord 4 conductor wiring cord Analogue Proprietary Telephone Single Line Telephone KX T7020 KX T7320 KX T7030 KX T7330 KX T7050 KX T7350 KX T7130 Note Notonly a Single Line Telephone but an answering machine a facsimile or a modem personal computer can be connected parallel with certain PTs Please refer to Parallelled Telephone in Section 1 3 System Features of the Features Guide for further information 8 8 Installation 2 4 Extension Cards Parallel Connection DPT Any Single Line Telephone can be connected parallel with Digital Proprietary Telephone as follows
34. rH EHE RECENTE Ee aaa u aaa us 166 3 6 2 Download from PBX to PC ti nennen nnne seen enne 167 3 6 3 Upload from PC to PB X eere ete PR REC E Hh aee 168 4 Utility 4 1 Introduction 170 Intr ductiOngz ete eee ce 170 4 1 2 Structure of Utility Programme n D G PD enne 171 CAES BITRATE aa R A T n 172 42 LT CDIASh SIS niter rte ee tiri Uie ee a reet d 172 4 2 2 Card Port Test On line Off line diagnosis sse 173 4 2 3 CPU Test Off line diagnosis ns auca entere nnns 188 4 2 4 TSW Test Off line diagnosis nnns 190 4 3 Traffic llOVn DO CO P 197 4 3 1 Traffic Information 0 0 enne nnne entree lapis 197 ASD StatlOT iiie CON t ROC HE Rt Ute usi dee ete EE Regu 200 4 3 3 Trunk Group iss ceo ee irent aa e tere Gages c a eee Lg 201 43 47 SODeTatOE sd eee asa cete eei E E REIN Re kuta HE 202 4 3 5 UCD Uniform Call Distribution u n e eiai 203 4 8 6 SOG LL o ee eter e RE RR Hue I ei qoe 204 4A System Status ERO 205 SSYSteML Status satis dehy tette dece e e ae ee ae ee ae eae cd 205 44 2 System Status Screen zc n eere bote Gen eee 20
35. 13 13 GRN BLK 26 R 39 BLK BRN 27 _ T 14 14 BRN BLK 28 R 40 BLK SLT 29 T No 15 15 SLT BLK 30 R 41 YEL BLU 31 T No 16 16 BLU YEL 32 R 42 YEL ORN 33 17 ORN YEL 34 Installation 8l 2 4 Extension Cards Between Clip Terminal and extensions ESLC Conn Pin Cable Colour Clip No Extension Line 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Station wiring 1 pair twisted cabling 50 Pin Connector Block Terminal 26 1 27 2 28 3 Green Red Black Yellow White Blue 1 2 3 4 5 6 Jor e m ME Bridging Clips 8 2 Installation 2 4 Extension Cards 3 DLC Card Between Clip Terminal and the system DLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 26 ORN RED 1 1 PUES 1 ORN BLK 2 1 9s D2 27 YEL RED 3 1 DI No 2 2 YEL BLK 4 1 D2 28 GRN RED 5 1 DI No 3 3 GRN BLK 6 1 D2 29 GRY RED 7 1 DI No 4 4 GRY BLK 8 1 D2 30 WHT RED 9 1 va D 5 WHT BLK 10 1 Qu D2 31 ORN RED 11 2 DI No 6 6 ORN BLK 12 2 D2 32 YEL RED 1
36. 50 pin connector plug of the E amp M Line cord twisted cable into the 50 pin connector jack on the E amp M card Please refer to Section 2 1 4 Amphenol 57JE type Connector Installation 9 1 2 5 Trunk Cards Connection of cable pins Please refer to Section 2 5 9 Cable Pin Numbers for E amp M Lines 92 Installation 2 5 Trunk Cards Hardware Setting You can choose one of the following E amp M sequences using the hard switch on the KX T96184 KX T96184 Hard switch ON ON ON Hard Switch ON ON ON Default 12 3 m OFF ON ON 1 Continuous E amp M Wink Immediate 12 3 m am ON OFF ON 2 Pulsed E amp M with Answer signal Wink 12 3 OFF OFF ON 3 Pulsed E amp M without Answer signal Wink 1 2 3 ON ON OFF 12 3 JESKIIUII IIII IIITI FF OFF 1 Continuous E amp M Reserved Answer Disconnect E Wire _ M Wire fu t ZEN Z 4 N if you select Immediate this signal would not appear Installation 93 2 5 Trunk Cards 2 Pulsed E amp M with Answer signal EE E Wire ACK Answer signal M Wire If you select this sequence you must select Wink as a start type 3 Pulsed E amp M without Answer sign
37. 8 DI 23 GRN VIO 46 D2 49 VIO BRN 47 P1 24 BRN VIO 48 P2 78 Installation 2 4 Extension Cards Between Clip Terminal and extensions DHLC Conn Pin Cable Colour Clip No Extension Line 50 VIO SLT 49 25 SLT VIO 50 Not used Station wiring 3 pair twisted cabling 50 Pin Connector Block Terminal 26 1 ersen Line cor d D EN a L jJ E 41 Yellow d pen s White 6 A 28 2 ESLC Between Clip Terminal and the system ESLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 26 ORN RED 1 1 T No 1 1 ORN BLK 2 1 R 27 YEL RED 3 1 _ T No 2 2 YEL BLK 4 1 R 28 GRN RED 5 1 T No 3 3 GRN BLK 6 1 R 29 GRY RED 7 1 T No 4 4 GRY BLK 8 1 R 30 WHT RED 9 1 T No 5 5 WHT BLK 10 1 R 31 ORN RED 11 2 7 T No 6 6 ORN BLK 12 2 R 32 YEL RED 13 2 _ T No 7 7 YEL BLK 14 2 R 33 GRN RED 15 2 No 8 T 8 GRN BLK 16 2 V R 34 GRY RED 17 2 _ T No 9 9 GRY BLK 18 2 R 35 WHT RED 19 2 T No 10 10 WHT BLK 20 2 R Installation 7 9 2 4 Extension Cards Between Clip Terminal and the system ESLC Conn Pin Cable Colour Clip N
38. A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures System Components System Components Table Model Description Analogue KX T7020 APT with SP PHONE 12 CO Proprietary KX T7030 APT with SP PHONE I Line Display 12 CO Telephones kx T7050 APT with MONITOR 12 CO APTs KX T7130 APT with SP PHONE 1 Line Display 12 CO KX T7320 APT with SP PHONE 12 CO KX T7330 APT with SP PHONE 1 Line Display 12 CO KX T7350 APT with MONITOR 12 CO Digital KX T7220 DPT with SP PHONE 24 CO Proprietary KX T7230 DPT with SP PHONE 2 Line Display 24 CO DIY KX T7235 DPT with SP PHONE 6 Line Display 12 CO KX T7250 DPT with MONITOR 6 CO KX T7451 DPT with MONITOR 4 CO KX T7531 DPT with SP PHONE 1 Line Display 12 CO KX T7533 DPT with SP PHONE 3 Line Display 12 CO KX T7536 DPT with SP PHONE 6 Line Display 12 CO KX T7550 DPT with MONITOR 12 CO Single Line KX T7051 SLT with FLASH button and Message Waiting Lamp Telephones KX T7052 SLT with FLASH button and Message Waiting Lamp SLTs KX T7310 SLT with FLASH button and Message Waiting Lamp KX T7315 SLT with FLASH button and Message Waiting Lamp Proprietary KX T7040 DSS Console 32 DSS 16 PF Equipment T7240 55 Console 32 DSS 16 PF KX T7540 DSS Console 66 DSS KX T7541 DSS Console with ANSWER and REL
39. BLK GRN 25 13 GRN BLK 26 39 BLK BRN 27 14 BRN BLK 28 40 BLK SLT 29 15 SLI BLK 30 41 YEL BLU 31 16 BLU YEL 32 Installation 101 2 5 Trunk Cards Cable Pin Numbers to be connected Central Office Line for ELCOT card Conn Pin Cable Colour Clip No CO Line 42 YEL ORN 93 17 ORN YE 34 43 YEL GRN 35 18 GRN YE 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Central Office Line Wiring 50 Pin Connector Block Terminal i uei Ae COLine CO Line 2 CO Line 3 Bridging Clips 102 Installation 2 5 Trunk Cards Between Clip Terminal and the system ELCOT Cable Pin Numbers to be connected Conn Pin Cable Colour Clip No Number of Dot CO Line 26 ORN RED 1 1 3 No 1 1 ORN BLK 2 1 27 YEL RED 3 1 No 2 2 YEL BLK 4 1 28 GRN RED 5 1 E No 3 3 GRN BLK 6 1 29 GRY RED 7 1 _ 4 4 GRY BLK 8 1 30 WHT RED 9 1 B No 5 5 WHT BLK 10 1 31 ORN RED 11 2 _ 6 ORN BLK 12 2 32 YEL RED 13 2 No 7 7 YEL BLK 14 2 33 GRN RED 15 2 i No 8 8 GRN BLK 16 2 34 GRY RE
40. Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 8 16 all The port number of the target card to be diagnosed Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test Port Test Error Indication Table Error Message Description Card Applied Tone detection Tone detection of circuit 1 is not functioning DISA circuit 1 failure properly Tone detection Tone detection of circuit 2 is not functioning DISA circuit 2 failure properly Utility 179 4 2 Diagnosis Card Port Test Port Test Error Indication Table Error Message Description Card Applied HDLC failure HDLC high level data link control procedures DLC DHLC controller is not functioning properly PB receiver failure PB receiver is not functioning properly DISA Speech path Speech path is abnormal DLC failure DHLC DISA Card Port Test DTMF G R Test Operation Continued from step 5 of Card Port Test Operation General a Point to DTMF G R Test in the Card Port Test Menu screen and click DTMF G R Test screen is displayed b Click Execute After executing the test the test result is displayed Example When a BRI card
41. DCD CF 1 30 Installation 2 8 Peripheral Equipment Connection Chart 2 25 pin Connector RS 232C port PROG SMDR on the Basic Shelf RS 232C port on the PC Printer 25 pin Circuit Type EIA Signal Name Pin No Pin No Signal Name Circuit Type EIA AA FG 1 1 SD TXD 2 2 TXD BA BB RD RXD 3 M Gs 3 RXD BB CA RIS 4 4 RTS CA No Connection CB CTS 5 pg FL 5 CTS CB CC DR DSR 6 20 DTR CD AB SG 7 7 5 DCD 8 0 5 6 DSR CC CD ER DTR 20 gt 8 DCD CF Installation 1 3 1 2 9 Auxiliary Connection for Power Failure Transfer 2 9 Auxiliary Connection for Power Failure Transfer 2 9 1 Auxiliary Connection for Power Failure Transfer Power Failure Transfer connects a specific Single Line and Proprietary telephones to selected trunks in the event of system power failure Please refer to Power Failure Transfer in Section 1 4 Fault Recovery Diagnostics of the Features Guide for further information The Auxiliary Connection Please refer to the illustration below is required to implement this feature Note The KX TD500 System switches the current connection to the Auxiliary Connection automatically when the power supply dies While DC power is provided by the backup batteries when the AC power fails the KX TD500 System does not switch
42. EXT PBR 3 EXT PBR 4 EXT PBG CO PT Path Test DLC DHLC Path Voice Path OHCA 174 Utility 4 2 Diagnosis Before executing the Card Port Test This test is required in the following cases a When new devices are installed b When the device combination is changed C When the system detects an alarm or an error message in the error log d When the device status becomes Fault e When a number of extension phones don t function properly This test is available in on line off line mode Please referto Section 2 10 Starting Up the KX TD500 System for details about on line and off line Thetarget card should be set to DUS Out of Service status beforehand Card Port Test Operation General 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Diagnosis in the drop down menu Diagnosis Card Information an example of on line diagnosis screen is displayed Diagnosis Card Information Basic Shelf Expansion Shelf1 Expansion Shelf2 Status Card Status Card St INS DISA 005 INS INS INS E amp M ous ous INS INS 005 9 40 40 INS 41 41 INS 42 42 43 43 44 44 ERMT owes atus 005 gt T 3 Click INS Status button of the target card Example When a DLC card is installed in the Slot No 1 of
43. Extension SLT Extension 512 192 222 CO Line 2 PT Extension 448 192 192 SLT Extension PT Extension 384 128 128 4 CO Line 192 138 154 Port Limit of Other Terminals Maximum number of other terminals allowable per system is as shown below Item Maximum Port Number System 1 Doorphone 8 2 DSS Console 64 Note A DSS Console is counted as a PT extension System Outline 15 1 2 System Construction Port Resource Number per Card Maximum number of Ports Resources per Extension CO card is as follows Model Number Card Name Number of Port CO Line Extension Others SLT PT KX T96161 DPH 4 KX T96184 E amp M 4n KX T96188 El 32 KX TD50170 DHLC 8 8 KX TD50172 DLC 16 KX TD50175 ESLC 16 KX TD50180 ELCOT 8 KX TD50288 BRI 16 KX TD50290 PRI30 30 E amp M Line An El card is used as a 30 port trunk However it consumes 32 trunk resources 8 BRI Ports PRI Port Card Limit Maximum number of special cards allowable per system shelf is as shown below Item Maximum Card Number System Basic Expansion Shelf Shelf 1 DISA Card 8 2 ERMT Card 1 3 El Card 6 3 3 4 DPH Card 2 5 PRI30 Card 6 3 3 El Card should be installed in Free Slot 01 05 or 09 A PRI30 Card should be installed
44. Music Source External Internal The KX TD500 System provides Music on Hold and Background Music External Music Source e g radio can be used by connecting it to the KX TD500 System Up to two external music sources customer supplied can be connected to the system as illustrated below Use a two conductor plug 9 64 inch in diameter Input impedance 842 TSW Card External Music Source Adjust the sound level of the music on hold with the Volume control EXT MUSIC Jack 1 EXT MUSIC Jack 2 Music Souce Selector Switch MUS2 Set when using the external music source INT MUS Set when using the internal music source CAUTION Wiring should be done carefully to prevent this plug from being stressed in tension Otherwise no sound may sometimes be heard through the external music source External Music Jacks are SELV ports and should only be connected to approved SELV devices or via a Line Isolation Unit with Telecommunications Compliance Label 127 Installation 2 8 Peripheral Equipment 2 8 4 Personal Computer Printer The KX TD500 System is equipped with two RS 232C interfaces These interfaces provide communication between the system and customer supplied devices such as personal computers and line prin
45. Replace the Shelf End Note It is recommended to have a current copy of the programme on disk to facilitate accurate and rapid recovery 244 Troubleshooting 5 2 Troubleshooting Guide 16 Modem failure ERMT card Error Code 1304 xyyz Modem failure x 1 to 3 Shelf number yy 01 to 14 Slot number z Error type Possible cause of 1 Modem failure the malfunction Countermeasures Replace the card End Note Error Type ERMT card 1 Analogue 2 Analogue 3 Digital 4 Digital 33 6 kbps 1200 bps 33 6 kbps 1200 bps NG NG NG NG Troubleshooting 245 5 2 Troubleshooting Guide 17 LPR memory checksum error Error Code Possible cause of the malfunction Countermeasures Note 1306 xyy LPR memory checksum error 1103 Shelf number yy 01 to 14 Slot number 1 Defective LPR RAM Check the status of the related card INS In Service Enter INS In Service command from the maintenance terminal Check the status of the card Faulty Replace the LPR card End None 246 Troubleshooting 5 2 Troubleshooting Guide 18 LPR runaway Error Code Possible cause of the malfunction Countermeasures Note 1307 xyy LPR runaway x 1 to 3 Shelf number yy 01 to 14 Slot number 1 LPR is reset Check the status of the related card INS In Service Enter INS In Service
46. T7130 DHLC KX TD50170 KX T7320 KX T7330 7350 KX T7230 KX T7250 KX T7040 Single Line Data Ta m Telephone Answerin Telephone Cordless Phone System with Facsimile BATT A POWER ERR ERES HH EH 24Vx2 poon poon id Fus Fus Doorphone 1 Doorphone 2 Doorphone3 Doorphone 4 Amplifier Paging Speaker 1 Amplifier Paging Speaker 2 ONO SB Radio Radio In some countries the E1 and the E amp M cards must not be connected to the Public Switched Network 2 The DPH card is not available in some countries 18 System Outline 1 3 System Connection Diagram Paging Speaker 1 Amplifier Paging Speaker 2 Amplifier O Printer mb To AC Outlet Battery Adaptor KX A 46 zr Lr 8888 R E EN Automobile type batteries connected in series e Consisting of two 12VDC 24VDC Personal Computer PC System Outline 19 1 4 Service Cards Description 1 4 Service Cards Description 1 4 4 Extension Cards Digital Hybrid Line Circuit DHLC Card KX TD50170 This card interfaces DPTs APTs SLTs DSS consoles and the TDM Time Division Method bus It provides 8 telephones and DSS consoles to the system per DHLC card
47. along with the upper and lower guide rails Press the upper and lower latch firmly until the upper latch is located inside of the shelf See Fig b and Fig c Please do not touch the components side of the service card 3 After installing the service cards attach the Guide Plate to the upper front side of the basic shelf and expansion shelf 1 and 2 if provided with five screws If service cards are not installed properly the Guide Plate will not be fixed To remove an optional service card from the shelf 1 Hold the upper part of the card with one hand 2 Pull the card toward you while pushing the lower latch upward with the other hand 3 Remove the card from the shelf when it is pulled out of the slot Installation 41 2 1 Before Installation 2 1 4 Amphenol 57JE type Connector To connect Amphenol 57JE type screw attach type 50 pin connector to the Option Card follow the procedure below 1 The 50 pin connector jack on the Option Card has two hook pins Remove the upper hook pin taking out the screw 2 To attach the Amphenol 57JE type plug to the connector drive the accessory Screw at the upper part and fasten the accessory Wire Tie around the lower hook pin and the Amphenol 57JE type as shown Accessary Screw 50 pin connector Amphenol 57JE type Wire Tie 50 pin connector Hook pin Accessary Wire Tie When connecting a con
48. and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answered Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Busy Calls The number of outgoing calls encountered busy situation Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Completed Calls to Outgoing Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS Utility 201 4 3 Traffic Information 4 3 4 Operator Traffic Information Displays information on call activities of operators on a tenant basis all tenants 1 00AM 2 00AM 3 00AM 4 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 7 00AM 8 00AM 9 00AM 10 00AM 11 00AM Description Item Description Tenant No 1 8 Specifies a desired tenant All Specifies all tenants at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answered Calls to Incoming Calls Outgoing Calls The num
49. button END Note System programming from Maintenance PC can be done in on line mode When OFF LINE LED flashes system start up is completed After this system programming from the Maintenance PC can be done 1 3 8 Installation 2 10 Starting Up the KX TD500 System 2 10 3 CPU RAM Test The KX TD500 executes a testing of CPU RAM reading and writing when powered on If no errors are detected the system continues booting to the On line or Off line procedure When an error is detected in CPU RAM the LEDI of CPU card flashes You need to fix the CPU card in this case PUSH Lo LEDI Flashes when CPU RAM error is detected RESET MODE SYTEM CPU Installation 139 2 10 Starting Up the KX TD500 System 2 10 4 System Status and LED Indicators There are three LEDs located on the Top Cover These LEDs indicate the system operation status Top Cover 0500 CJ T Em DIGITAL SUPER HYBRID SYSTEM 1 RUN LED Green Indicates whether the system is running or not Turns green when the system is running normally 2 OFF LINE LED Yellow Indicates whether the system is running in off line mode or in on line call processing mode Turns yellow in system on line or off line start up mode Flashes yellow when off line mode is established 3 ALARM LED Red Indicates whether the system trouble is existing or not
50. floor anchor plugs should always be used to prevent the system from falling over Fixing on the Floor 1 Attach the two floor fixing brackets to the basic shelf as shown in the figure Fasten each bracket with four screws 2 Position the shelf on the floor Check the alignment and the level of the shelf Installation 65 2 2 Installation of Shelf 3 Fix the shelf securely to the floor using screws and flat washers 66 Installation 2 3 Factory Installed Card Unit 2 3 Factory Installed Card Unit 2 3 1 CPU Card This card is already inserted at the factory in the CPU in the Basic Shelf SYTEM k S b h CPU n HT gt CPU is marked gt Installation 68 2 3 Factory Installed Card Unit 2 3 2 TSW This is already inserted at the factory in the TSW in the Basic shelf r d z 9 HE d HE d TSW TSW is marked 2 Installation 2 3 Factory Installed Card Unit 2 3 3 Power Unit Power unit is already inserted at the factory in the POWER in the Basic shelf and the Expansion shelf 1 2 Installation 69 2 4 Extension Cards 2 4 Extension Cards 2 4 4 DHLC Card KX TD50170 Insert this card into a free slot KX TD
51. in Free Slot 01 03 05 07 09 11 or 13 16 System Outline 1 3 System Connection Diagram 1 3 System Connection Diagram 1 3 1 System Connection Diagram LS Sy fa A 7 KX TD500 System 4 KX T7220 Single Line Telephone Central Office Lines Doorphone 1 Doorphone 2 Doorphone 3 Doorphone 4 two pair two pair KX T7235 two pair one pair two pair two pair one pair two pair Y SIG WW gt I S one pair two pair 7533 o SD 2 Q two pair one pair two pair two pair two pair two pair one pair g Voice Processing System KX T7550 KX T7531 KX T7545 KX T7541 Parallel connections of extension is available Please refer to Paralleled Telephone in Section 1 3 System Features of the Features Guide for further information System Outline 17 1 3 System Connection Diagram KX T7531 KX T7533 KX T7536 KX T7550 IKX TD50172 CO LINE BRI ISDN BRI Line Digital Trunk ISDN PRI Line Digital Trunk KX T7240 KX T7040 KX TD50288 PRI30 Single Line M x Telephone Answerin Telephone Data Terminal Cordless Phone Decem with Facsimile KX T70XX KX
52. indicates the printer is ready Circuit DSR ON does not indicate that communication has been established with the printer Signal Ground SG Connects to the DC ground of the unit for all interface signal Data Terminal Ready DTR output This signal line is turned ON by the unit to indicate that it is ON LINE Circuit DTR ON does not indicate that communication has been established with the printer It is switched OFF when the unit is OFF LINE Data Carrier Detect DCD input The ON condition is an indication to data terminal DTE that the carrier signal is being received Installation 1 29 2 8 Peripheral Equipment Personal Computer PC Serial Interface RS 232C Connect the RS 232C connector of the Personal Computer to the PROG Cables must be shielded and the maximum length of the cable is 2 m Connection Chart 1 9 pin Connector RS 232C port PROG on the Basic Shelf RS 232C port on the PC 9 pin Circuit Type EIA Signal Name Pin No Pin No Signal Name Circuit Type EIA AA FG 1 9 RI CE BA SD TXD 2 gt 2 RXD BB BB RD RXD p 3 TXD BA CA RTS 4 7 RTS CA CB CTS 5 lt gt 8 CTS CB Cc DR DSR 6 4 DTR CD AB SG 7 5 SG AB CF DCD 8 v 6 DSR CC CD ER DTR 20 l
53. is installed in the Slot No 104 Error Indication Note When executing the card test set the DIP Switch on the card to TEST position Card Port Test DTMF G R Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically 180 Utility 4 2 Diagnosis Card Port Test DTMF G R Test Description Item Display Input Value Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test DTMF G R Test Error Indication Table Error Message Description Card Applied PB Generator XX PB Generator is not functioning properly El BRI failure XX PB Generator No PRI30 PB Receiver PB Receiver is not functioning properly El failure XX PB Receiver No DSP1 failure DSP1 on the Card is not functioning properly E1 DSP2 failure DSP 2 on the Card is not functioning properly E1 Card Port Test Loop Back Test Operation Continued from step 5 of Card Port Test Operation General a Point to Loop Back Test in the Card Port Test Menu screen and click Loop Back Test screen is displayed b Specify External
54. lead 96 Installation 2 5 Trunk Cards 2 5 3 ELCOT Card KX TD50180 IOCTD50180 nsert this card into a free slot 10914 ELCOT is marked gt Connection of the Central Office Line cord twisted cable Connector type 50 pin Amphenol 57JE series or the equivalent To Terminal Board from the Central Office CO Insert the 50 pin connector plug of the Central Office Line cord twisted cable into the 50 pin connector jack on the ELCOT card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connection of cable pins Please refer to Section 2 5 7 Cable Pin Numbers for CO Lines Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer 97 Installation 2 5 Trunk Cards 2 5 4 BRI Card KX TD50288 P KX TD50288 Insert this card into a free slot iHd BRI is marked b View of TEL Jack RA TA TB RB G 40V 3 4 5 6 7 8 RA 1 Receive S m F RB J lead lt pin R B TA 1 Transmit s pin E TB J lead ing 6 When BRI lines are used as EXT E 5 jn 3 4 5 6 RA 1 Receive L J lead y 1111 eL TA Transmit TB J lead When BRI lin
55. mounted on TSW card for conference trunk expansion 3 party x 64 conference circuits System Outline 35 16 Specifications DOHCA Card KX TD50105 Functions 1 This card is mounted on TSW card for OHCA feature for DPT OHCA feature is available for the following DPTs KX T7235 KX T7536 This card is required to utilise DPT Integration feature Please refer to Section 1 3 System Features of the Features Guide Pay Tone Card KX TD50189 Functions This card is mounted on ELCOT Card for receiving Pay Tone information sent from the Central Office 36 System Outline Section 2 Installation This section describes the procedures required to install the KX TD500 System Detailed instructions for planning the installation site installing the shelves and optional cards and cabling of peripheral equipment are provided Further information on system expansion and peripheral equipment installation is included Installation 37 2 1 Before Installation 2 1 Before Installation 2 1 1 Precautions Please read the following notes concerning installation and connection before installing the system Safety Installation Instructions When installing telephone wiring basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 3 4 Never install telephone wiring during a lightning storm Never install
56. of its own power supply and 14 Free Slots for mounting any optional cards It can be equipped with up to 222 lines including Extensions and CO lines Construction of Expansion Shelf 1 and 2 0 System Outline 13 1 2 System Construction System Expansion The KX TD500 system s capacity can be expanded by installing up to two Expansion Shelves on the Basic Shelf Fully expanded system Basic Shelf Expansion Shelf 1 Expansion Shelf 2 is called 3 Shelf System 3 Shelf System 14 System Outline 1 2 System Construction 1 2 3 System Capacity The KX TD500 system can be equipped with up to 512 ports if expanded to a 3 Shelf System A Max 192 of CO lines and 448 extensions are available and the total of them should be less than 512 ports Note You cannot assign any cards which exceed the system capacity When the system starts up with excess cards by the automatic configuration mode they will be ignored Please refer to Section 2 10 2 Rotary Switch Features for further information Port Limit of Extension CO Lines Maximum number of Extensions PT SLT and CO lines allowable per system shelf is as shown below Item Maximum Port Number System Basic Shelf Expansion Shelf 1 IPT
57. pee m 13 1 2 3 System Capacity mt ee e n EG eene pi teintes 15 13 System Connection Diagram 17 1 3 1 System Connection Diagram t ter ue eee egere Hebe pe ecd 17 L4 Service Cards Description 20 Lb Extension Cards t awa yG eae 20 BAD CO Tunk Cards ethernet eren Pee ete ce ep ler tette tereti ud 21 154 3 Resource oes RE S ne eed ub E 22 4 4 Other Cards ieu rere n Reed retener e 23 L5 Proprietary Telephone uyu l roter ae erc ae eL os euo eL ce aut cesa no ee ena ae eU censet eene 24 LST Proprietary Telephones cane eere nre ditte e Fe EP oud Bonita eects 24 1 6 Specifications ss irse iter retener ret coo reet en se opes on eoe thee kv aeos snes eee oue een 25 KOT General Description iui iit e Ee e e RC EH ERE Pei e heben 25 1 6 2 Characteristics ed p eee S Rae S Rae A ERES SEES 27 2 Installation 2 1 Before Installation cscccsssscsssscscccesccsccccscccsssccessccecsccessccceseccesscsessssssscssesesesseeees 38 2 1 T PLECAUMONS vei nna aee i ese s i GE e t ed tea HERR 38 2 1 2 Slot Construction Hai edn reale e tl edad e heh wes 40 2 1 3 Plate 5 cime toe ttti tie pte A 2 1 4 Amphenol 57JE type Connector
58. should be installed in the system or an External Modem should be connected to the RS 232C Port 1 Maintenance Console Guide 16 1 3 5 Operational Mode 3 5 Operational Mode 3 5 1 Operational Mode System Programming can be done either in Interactive or Batch mode Interactive programming can be done either at On site or by Remote Interactive programming mode Two way communications between the KX TD500 and a PC are taking place in real time This provides the PC user with direct immediate responses from the KX TD500 system Batch Processing mode Non interactive In batch processing all the data to be input is collected together before being processed together as a batch data Batch programming can be done by PC alone No connection with the KX TD500 System is required The KX TD500 System receives a batch transmission upload and has no need to respond to it 162 Maintenance Console Guide 3 5 Operational Mode 3 5 2 Interactive Programming On site Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Click Local in the drop down menu Local Connect screen is displayed Loc al Connect Port COM1 HL Code CR LF Le ER Baud Rate 19200 bps Password 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the K
59. telephone ports in wet locations unless the port is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Installation Precautions Avoid installing in the following places Doing so may result in malfunction noise or discolouration In direct sunlight and hot cold or humid places Temperature range 0 C 40 C Sulphuric gases produced in areas where there are thermal springs etc may damage the equipment or contacts Places in which shocks or vibrations are frequent or strong Dusty places or places where water or oil may come into contact with the unit Near high frequency generating devices such as sewing machines or electric welders Onor near computers telexes or other office equipment as well as microwave ovens or air conditioners It is preferable not to install in the same room with the above equipment Install at least 1 8 m 6 feet from radios and televisions both the main unit and proprietary telephones Do not obstruct area around the main unit for reasons of maintenance and inspection be especially careful to allow space for cooling above and at the sides of the main unit Wiring Precautions Be sure to follow these instructions when wiring the unit 1 Do not wire the telephone cable in paral
60. the Basic Shelf The message Change the status of card 101 DLC is displayed 4 Click Confirm that the Status button of the target card is changed to OUS Out of Service 5 Click the Card button of the target card 175 Utility 4 2 Diagnosis Card Port Test Menu screen is displayed This menu shows the test items for each card that you selected in the Card Information screen The card number and the type of the target card are displayed on the top of this screen If the card you selected is in INS In Service status the message Status Error The card status is not OUS is displayed Card Port Test Menu Card 101 DLC Port Test DIME GR Test Loop Back Test Galler ID Loop Back Test CO Extension Path Test PT Path Test Notes From Card Port Test Menu screen you can select one of the following seven tests Card Test Port Test DTMF G R Test Loop Back Test Caller ID Loop Back Test CO Extension Path Test PT Path Test Test items which apply to the card vary depending on the card type Dim displayed test items are not available for the selected card type Card Port Test Card Test Operation Continued from step 5 of Card Port Test Operation General a Point to Card Test in the Card Port Test Menu screen and click e Card Test screen is displayed 176 Utility 4
61. the internal clock mode is utilised Utility 207 4 4 System Status 4 4 3 Card Status Screen Displays the current status of each service card Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed 3 Click Card status e Card Status screen is displayed en me d CQ 2 oO v B Description ELCOT Card Status Depending on the installation status of the Caller ID or Pay Tone card piggyback card for ELCOT card there are the following four types of ELCOT Card Status indication as follows Description Indication Description ELCOT U Upper port 5 8 Caller ID or Pay Tone card is installed on the ELCOT card ELCOT L Lower port 1 4 Caller ID or Pay Tone card is installed on the ELCOT card ELCOT B Both upper and lower Caller ID or Pay Tone card is installed on the ELCOT card ELCOT No Caller ID or Pay Tone card is installed on the ELCOT card 208 Utility 4 4 System Status 4 4 4 Port Status Screen Displays the current status of each service card Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed
62. to the malfunction synchronise with the clock time sent from the Central Office Countermeasures Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Check the cabling between E1 or PRI30 and CSU and CSU and NIU If not properly cabled change the cabling NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the E1 or PRI30 card with a new one Execute Loop Back Test External between KX TD500 and CSU NG Check the CSU If not good replace it with a new one OK Ask the E1 or PRI30 carrier to check the line conditions Or check the equipment in other switching system which your E1 or PRI30 lines are connected with RN x H n End Note Another E1 or PRI30 card with next priority will work as a master card if more than two E1 or PRI30 cards were registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronise with the system internal clock 254 Troubleshooting 5 2 Troubleshooting Guide Troubleshooting 255 This PBX fulfills the requirements of following European regulations 73 23 EEC Low Voltage Directive 89 336 EEC Electromagnetic compatibility Basic EMC Publication 92 34 EEC Electromagnetic compatibility Supplement 93 68 mark
63. when Result is NG no Indication good CPU Test Error Indication Table Error Message Description Calendar IC failure Calendar IC is not functioning properly Utility 189 4 2 Diagnosis 4 2 4 TSW Test Off line diagnosis TSW Test is classified into the following three types TSW Test Extension CONF Card Test Digital OHCA Card Test TSW Test should be done in off line mode Functions to be verified Classification Card Name Test Item TSW Test TSW Tone Detection TSW DPAD CONF Expansion CONF Card Detection CONF Trunk Digital OHCA Card Detection OHCA TSW TSW Test Operation General 1 Set the system to the off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 3 Click Diagnosis Card Information screen is displayed 190 Utility 4 2 Diagnosis Jiagnosis Card Information 4 Click TSW TSW Test Menu screen is displayed TSW Test Menu Note From TSW Test Menu screen you can select one of the following three tests TSW Test Expansion CONF Card Test Digital OHCA Card Test Utility 191 4 2 Diagnosis TSW Test TSW Test Operation Continued from step 4 of TSW Test Operati
64. xyyz MN LPR modern failure ERR xyyz MODEM z Error type 1305 Reserved 1306 xyy MN LPR memory checksum error 1307 xyy MN LPR runaway 1308 xyy MN Card start up error ERR xyy CRD ERR _ Reset Notice error 1309 xyy MN Card start up error ERR xyy CRD ERR Ans error 1310 xyy MN Card start up error ERR xyy CRD Card type error 1311 xyy MN Card start up error ERR xyy CRDERR Download error 1312 xyy MN Card start up error ERR xyy CRDERR System Start error 1313 xyy MN DISA OGM CPU runaway 1314 xyy MN DISA OGM lost ERR xyy OGM LOS 1315 Reserved 1318 xyy MN Digital trunk out of sync ERR xyy DTR SYC 1319 xyy MN Digital trunk RAI signal ERR xyy DTR RAI reception 1320 xyy MN Digital trunk AIS signal ERR xyy DTR AIS reception 1321 Reserved 1322 Reserved 1323 xyy MN Digital trunk frame failure ERR xyy DTR FRM 1324 Reserved 1325 Reserved 1326 Reserved 1327 Reserved 1328 Reserved 1329 Reserved 228 Troubleshooting 3 2 Troubleshooting Guide Error Sub Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT SMDR MESSAGE MESPROP IMANI PT Max 16 digits characters 1330 Reserved Legend mm error information location number 00 02 X shelf number 1 3 yy slot number 01 14 Troubleshooting 229 5 2 Troubleshooting Guide 1 System Reset caused by CPU Runaway Re start Procedure Error Code 1000 Hard WDT overflow 1
65. 001 Illegal interrupt 1002 Soft WDT overflow Possible cause of 1 External circumstance such as induction noise the malfunction 2 Hardware is defective 3 The CPR software is terminated by executing illegal instruction 4 The CPR software is terminated by executing infinite loop Countermeasures Does the trouble occur frequently Yes No change in Re programme the system programming data condition Replace the CPU card m No change in condition Replace the TSW card condition Remove the LPR cards one by one No change in condition Replace the Shelf No change in condition Consult the Service Center Note It is recommended to have a current copy of the programme on disk to facilitate accurate and rapid recovery 230 Troubleshooting 5 2 Troubleshooting Guide 2 TSW clock down Error Code 1100 TSW clock down Possible cause of 1 TSW card connection error the malfunction 2 TSW card clock link failure Countermeasures After confirming the TSW card con nection press the RESET button Is the trouble registered in the Error Log No Is an Extension CO call possible Yes Replace the TSW card FA Replace the Shelf FJ End Yes No change in condition Note If the TSW clock malfunction occurs 1 Calling becomes impossible 2 Power Failure Transfer will be activated Troubleshooting 231 5 2 Troubleshooting Guide
66. 2 Diagnosis b Click Execute After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 101 Card 101 DLC Result OK Error Indication Notes After executing or cancelling the Card Test go back to Diagnosis Card Information screen by pressing Close putton and change the card status from OUS Out of Service to INS In Service Executing the DISA card test erases the pre recorded OGM and a beep tone will be recorded automatically instead of the OGM When executing the E1 card test set the DIP Switch on the E1 card to TEST position Card Port Test Card Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Utility 177 4 2 Diagnosis Card Port Test Card Test Error Indication Table Error Message Description Card Applied Card link error Data link between the selected card and the PBX is abnormal Card type error Card assignment does not match the card type installed to the free slot ROM error Card ROM is
67. 3 Click Port Status Port Status screen is displayed Basic Shelf Es 3 39 39 3 9 3 9 3 39 9 39 23 8 y 93 3 3 3 Q 3 33 G 9 33 3 23 3 WN I 3 d gd P F b Fd Fd Fd Fd Fd 8 19 3 7 d X 41 77 1 S S SS SS SPO Pe POO RR HH RH H Hig 3 1 3 1 ot 1 1 1 1279 0000 9 129 30 70 00 9 9 9 4 8 AN 1 J 330930 u 3 3 39 3 39 u 3 3 9 9 9399393933 33 Fe SSC OSC OSC OHHH HHHH Hjo Description Port Status Specifies the operating status of the port Indication Description I INS The port is In Service O OUS The port is Out of Service F FAULT The port is defective B Busy out The trunk port is busied out Note The status of the port is displayed up to the maximum port numbers of each card Utility 209 4 5 Error Log 4 5 Error Log 4 5 1 Error Log The system automatically generates an error record when it detects hardware or software error Depending on the severity the record is stored in one of the following two tables in the Error Log Error Log Major Up to 40 major error records are stored in this table Error Log Minor Up to 40 minor error records are stored in this table The error tables are organised by time of occurrence The newest error appears on the bottom of the screen If more than 40 errors have occurred in that time error records already stored in the error log will be overwr
68. 3 2 PI 7 YEL BLK 14 2 Bb D2 33 GRN RED 15 2 E 8 GRN BLK 16 2 29 D2 34 GRY RED 7 2 UN 9 GRY BLK 18 2 om D2 35 WHT RED 19 2 DI No 10 10 WHT BLK 20 2 D2 36 ORN RED 21 3 DI No 11 11 ORN BLK 22 3 D2 37 YEL RED 23 3 DI No 12 12 YEL BLK 24 3 D2 38 GRN RED 25 3 DI No 13 13 GRN BLK 26 3 D2 39 GRY RED 27 3 DI No 14 14 GRY BLK 28 3 D2 40 WHT RED 29 3 DI No 15 15 WHT BLK 30 3 D2 41 ORN RED 31 4 DI No 16 16 ORN BLK 32 4 D2 Installation 8 3 2 4 Extension Cards Between Clip Terminal and the system DLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C C continuous Between Clip Terminal and extensions DLC Conn Pin Cable Colour Clip No Extension Line 26 WHT BLU 1 No Di 1 BLU WHT 2 D2 27 WHT ORN 3 _ Di No 2 2 ORN WHT 4 D2 28 WHT GRN 5 No 3 3 GRN WHT 6 D2 29 WHT BRN 7 d Di 5 No 4 4 BRN WHT 8 D2 30 WHT SLT 9 _ Di No 5 5 SLI WHT 10 D2 31 RED BLU 11 Di No 6 6 BLU RED 12 D2 84 Installation 2 4 Extension Cards
69. 5 Be Card KX TD50170 or To Extensions KX A204 Cable 50 lines C continuous Installation 7 5 2 4 Extension Cards 2 4 6 Cable Pin Numbers for Extension Lines 1 DHLC Card Between Clip Terminal and the system DHL C Conn Pin Cable Colour Clip No Number of Dot Extension Line 26 ORN RED 1 1 T 1 ORN BLK 2 1 R 27 YEL RED 3 1 1 D1 2 YEL BLK 4 1 D2 28 GRN RED 5 1 Pl 3 GRN BLK 6 1 P2 29 GRY RED 7 1 T 4 GRY BLK 8 1 R 30 WHT RED 9 1 2 DI 5 WHT BLK 10 1 D2 31 ORN RED 11 2 1 6 ORN BLK 12 2 P2 32 YEL RED 13 2 T 7 YEL BLK 14 2 R 33 GRN RED 15 2 No 3 D1 8 GRN BLK 16 2 D2 34 GRY RED 17 2 Pl 9 GRY BLK 18 2 P2 35 WHT RED 19 2 T 10 WHT BLK 20 2 R 36 ORN RED 21 3 No 4 DI 11 ORN BLK 22 3 D2 37 YEL RED 23 3 P1 12 YEL BLK 24 3 P2 38 GRN RED 25 3 T 13 GRN BLK 26 3 R 39 GRY RED 27 3 No 5 D1 14 GRY BLK 28 3 D2 40 WHT RED 29 3 Pl 15 WHT BLK 30 3 P2 76 Installation 2 4 Extension Cards Between Clip Terminal and the system DHLC Conn Pin Cable Colour Clip No Number of Dot Extension Line 41 ORN RED 31 4 T 16 ORN BLK 32 4 R 42 YEL RED 33 4 No 6 DI 17 YEL BLK 34 4 D2 43 GRN RED 35 4 P
70. 500v2 m z 3 R List Files of Type Drives DataFies 105 Bew E Note If you are saving a file for the first time you see the Save As dialogue box Maintenance Console Guide 157 3 4 System Administration 3 4 System Administration 3 4 1 System Administration You can execute System Administration either at On site Local Administration or from a Remote Location Remote Administration System Administration can be categorised as follows System Programming Please refer to Programming Guide Maintenance Please refer to Section 4 Utility Backup Please refer to Section 3 6 1 Backup With System Data Without System Data When connected Interactive Programming Interactive Programming with PBX Batch Programming Receiving data from PBX Receiving data from PBX Utility Sending data to PBX Opening Saving a file Utility Opening Saving a file When not Batch Programming Opening a file connected with Opening Saving a file PBX 158 Maintenance Console Guide 3 4 System Administration 3 4 2 On site Administration Local Connection You can execute On site System Administration by connecting your Maintenance Console PC to the KX TD500 System directly using an RS 232C Cable Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Point to Connect and click Local in the dro
71. 50170 DHLC is marked gt Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the DHLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pin Amphenol 57JE series or the equivalent 1 26 To Extensions Connection of cable pins Please refer to Section 2 4 6 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 4 Maximum cabling distance of the extension line cord twisted cable 70 Installation 2 4 Extension Cards Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer Installation 71 2 4 Extension Cards 2 4 2 DLC Card KX TD50172 Insert this card into a free slot KX TD50172 DLC is marked Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on DLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pin Amphenol 57JE series or the equivalent 1 26 To Extensions Connection
72. 6 44 3 Card Status SCreenz oo ee teenie e aa senate aa Rede que 208 44 4 Port Status SCTEEN Ss ui oe et PER er e ah POE ER EFE PESE RE Eee pede 209 4 5 Error BR 210 iu e et as reo re te bevor 210 4 35 27 Error Log SOIGOD eer e ete ee UR RETE RE a e e edis 211 45 3 Error Message Tables tte ee ete eh edente ut bes tet Eee ed 213 4 6 Log File sss 217 46T Log Ele unu ta Seeds us emen SN ee 217 5 Troubleshooting ST Troubleshooting u u II era enero tectae drea roe epe eek a eoe pero ete ean 220 SL installation ete ree ee 220 SEZ Connection e eo ede ROIG PO IN RH DARIN ae 221 3 1 3 Operation nec Ne ertet t cto ir irr de er darte ter teet pe Nee sa 223 5 2 Troubleshooting Guide 224 3 2 1 Tro bleshooting G ide eet tette eere Pate 224 5 2 2 Troubleshooting via the LED Indicators eeeeeeeeeee 225 5 2 3 Troubleshooting via Error Log Records 221 Table of Contents Section System Outline This section provides general information on the system including system capacity and specifications System Outline 9 1 1 System Highlights 1 1 System Highlights 1 1 1 System Highlights Automatic Route Selection ARS Automatical
73. 60 Hz 10 A max Central Office Loop Limit 1 600 ohms max Environmental Requirements Temperature range 0 40 C Rel Humidity 10 9096 Hookswitch Flash Timing Range 204 1 000 milliseconds System Outline 27 1 6 Specifications Power Unit Functions 1 2 3 4 Power supply 5 9 VDC 15 VDC GND for a shelf External battery interface 12V Battery power 12V is input from KX A46 Battery Backup Adaptor with a 4 wire cable Power failure detection A circuit in power unit detects power failures of 5 9VDC 15VDC AC Voltage and 3 power alarm signals are sent to CPU card as DC alarm AC alarm and Heat alarm Generation of bell signal 25Hz 75Vrms CPU Card Functions 1 Call process and basic shelf main protocol Microprocessor 80386 Time switch TSW control detection of system clock alarm basic shelf power down and expansion shelf power down alarm watchdog timer overflow System switch interface There are Operation Switch MODE 10 modes 0 to 9 and System Switch SYSTEM 10 modes 0 to 9 on the CPU rotary switch Terminal interface CPU card has two RS 232C terminal interfaces CPU Card Operation 1 2 3 4 Operation Switch MODE and System Switch SYSTEM are set by turning with screwdriver Reset switch is non lock push switch LED for battery alarm lights when voltage of Lithium battery becomes too low less than 2 5
74. Amphenol Connector ISDN lines Modular Jack RJ45 Stations Amphenol Connector Paging Output Pin Jack RCA JACK External Music Input Two conductors Jack MINIJACK 3 5 mm diameter Extension Connection Cable Telephones Cable Single Line Telephones 1 pair wire T R KX T7531 KX T7533 KX T7536 KX T7550 1 pair wire D1 D2 or T7451 KX T7220 KX T7230 KX T7235 KX 2 pair wire T R D1 D2 T7250 KX T7020 KX T7030 KX T7050 KX T7130 KX 2 pair wire T R D1 D2 T7320 KX T7330 KX T7350 KX T7540 KX T7541 KX T7240 KX T7040 pair wire D1 D2 or 2 pair wire T R D1 D2 SMDR Station Message Detail Recording Interface RS 232C Output Equipment Printer Personal Computer Detail Recording Date Time Extension Number CO Line Number Dialled Number Call Duration Account Code Caller ID Timed Reminder 26 System Outline 16 Specifications 1 6 2 Characteristics Station Loop Limit Analogue Digital Proprietary Telephone 40 ohms Single Line Telephone 600 ohms including set Doorphone 20 ohms Minimum Leakage Resistance 15 000 ohms Maximum Number of Station Instruments per Line 1 for Analogue Digital Proprietary Telephone or Single Line Telephone 2 by Parallel or eXtra Device Port Connection of a Proprietary Telephone and a Single Line Telephone Ring Voltage 75 Vrms at 25 Hz depending on the Ringing Load Primary Power 220 240 VAC 50
75. Between Clip Terminal and extensions DLC Conn Pin Cable Colour Clip No Extension Line 32 RED ORN 13 _ DI 7 7 ORN RED 14 D2 33 RED GRN 15 q DI No 8 8 GRN RED 16 D2 34 RED BRN 17 _ DI No 9 9 BRN RED 18 D2 35 RED SLT 19 _ DI No 10 10 SLT RED 20 D2 36 BLK BLU 21 DI E No 11 11 BLU BLK 22 D2 37 BLK ORN 23 lt DI No 12 12 ORN BLK 24 D2 38 BLK GRN 25 DI 13 13 GRN BLK 26 D2 39 BLK BRN 2 _ DI x No 14 14 BRN BLK 28 D2 40 BLK SLT 29 R D1 No 15 15 SLT BLK 30 D2 41 YEL BLU 31 DI E No 16 16 BLU YEL 32 D2 42 YEL ORN 33 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 Installation 85 2 4 Extension Cards Between Clip Terminal and extensions DLC Conn Pin Cable Colour Clip No Extension Line 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Station wiring 1 pair twisted cabling 50 Pin Connector Block Terminal 26 Green Red Black Yellow White Blue Line cord d 27 2 28 3 Jor e m ajja ro Bridging Clips
76. CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS THE POWER SOCKET WALL OUTLET SHOULD BE LOCATED NEAR THIS EQUIPMENT AND BE EASILY ACCESSIBLE TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE The serial number of this product may be found on the label affixed to the bottom of the unit You should note the model number and the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid in identification in the event of theft MODEL No SERIAL No 4 Precaution Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Digital Super Hybrid System KX TD500 It provides instructions for installing the hardware and programming the system using the Maintenance Console software for a PC The Structure of This Manual This manual contains the following sections Section 1 System Outline Provides general information on the system including system capacity and specifications Section 2 Installation Contains the basic system installation and wi
77. D 17 2 9 GRY BLK 18 2 35 WHT RED 19 2 10 WHT BLK 20 2 36 ORN RED 21 3 11 ORN BLK 22 3 37 YEL RED 23 3 12 YEL BLK 24 3 38 GRN RED 25 3 13 GRN BLK 26 3 39 GRY RED 27 3 14 GRY BLK 28 3 40 WHT RED 29 3 15 WHT BLK 30 3 41 ORN RED 31 4 16 ORN BLK 32 4 Installation 103 2 5 Trunk Cards Between Clip Terminal and the system ELCOT Conn Pin Cable Colour Clip No Number of Dot CO Line 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C Between Clip Terminal and CO Lines ELCOT Conn Pin Cable Colour Clip No CO Line 26 WHT BLU 1 T No 1 1 BLU WHT 2 R 27 WHT ORN 3 T _ 2 2 ORN WHT 4 R 28 WHT GRN 5 E T No 3 3 GRN WHT 6 R 29 WHT BRN 7 a T No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R 31 RED BLU 11 z T No 6 6 BLU RED 12 R 104 Installation 2 5 Trunk Cards Between Clip Terminal and CO Lines ELCOT Conn Pin Cable Colour Clip No CO Line 32 RED ORN 13 T 7 7 ORN RED 14 R 33 RED GRN 15 T No 8 8 GRN RED 16 R 34 RED BRN 17 9 BRN
78. EASE buttons 48 055 KX T7545 Add on Key Module 12 CO for expansion KX T30865 Doorphone KX T7090 Headset KX A46 Battery Adaptor KX A46D Battery Adaptor with Charger Note CO CO line access button DSS Direct Station Selection button PF Programmable Feature button System Components Precaution Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps motors and television These noise sources can interfere with the performance of the Digital Super Hybrid System This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight Never attempt to insert wires pins etc into the vents or other holes of this unit is any trouble disconnect the unit from the telephone line Plug the telephone directly into the telephone line If the telephone operates properly do not reconnect the unit to the line until the trouble has been repaired If the telephone does not operate properly chances are that the trouble is in the telephone system and not in the unit Do not use benzine thinner or the like or any abrasive powder to clean the cabinet Wipe it with a soft cloth WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE DISCONNECT THE POWER SUPPLY
79. Exception Code 7 ARS 7 1 Time Table 7 2 Leading Digits Table 7 3 Routing Plan 7 4 Digits Modification Table 8 Private Network 8 1 TIE Routing Table 9 DDI DID 9 1 Number Transformation 10 Maintenance 10 1 External Modem Utility 10 2 SMDR 10 3 Power Failure Transfer 10 4 System Parameters 10 5 System Time Diagnosis Traffic Information Card Port Test CPU Test TSW Test System Status ErrorLog System Status Card Status Port Status Log File Major Minor Help Contents About Capture On Capture Off View Log File Maintenance Console Guide 153 3 3 Basic Operation 3 3 Basic Operation 3 3 1 Main Menu Screen The Main Menu contains commands you can carry out on what you ve selected When you double click the TD500 icon using the left mouse button the Main Menu screen is displayed Along the top of the main menu screen you can find the titles of five menus in the menu bar TA TD500 Maintenance Console E Menu Bar File Connection Programming Utility Help 154 Maintenance Console Guide 3 3 Basic Operation Selecting what you want
80. K Replace the E1 or PRI30 card with a new one Execute Loop Back Test External between KX TD500 and CSU NG Check the CSU If not good replace it with a new one OK Ask the E1 or PRI30 carrier to check the line conditions Or check the equipment in other switching system which your E1 or PRI30 lines are connected with E oo ol 2 End Another 1 or PRI30 card with next priority will work as a master card if more than two E1 or PRI30 cards were registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronise with the system internal clock Troubleshooting 251 5 2 Troubleshooting Guide 23 Digital trunk failure RAI signal reception Error Code 1319 xyy Digital trunk RAI signal reception x 1to3 Shelf number yy 01 to 14 Slot number Possible cause of El or PRI30 card physical number received the RAI Remote the malfunction Alarm Indication signal sent from the Central Office Countermeasures Ask the El or PRI30 carrier to check the line conditions Or check the equipment in other switching system which your E1 or PRI30 lines are connected with Note None 252 Troubleshooting 5 2 Troubleshooting Guide 24 Digital trunk failure AIS signal reception Error Code 1320 xyy Digital trunk AIS signal reception 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of El or PRI30 card physical n
81. Panasonic Digital Super Hybrid System Installation Manual iie No KX TD500C E n 7 Please read this manual before connecting the Digital Super Hybrid System Thank you for purchasing the Panasonic Model KX TD500 Digital Super Hybrid System System Components System Components Table Model Description Shelf KX TD500 KX TD520 Basic Shelf Expansion Shelf Extension Cards KX TD50170 KX TD50172 KX TD50175 DHLC Digital Hybrid Line Circuit Card DLC Digital Proprietary Line Circuit Card ESLC Enlarged Single Line Telephone Circuit with Message Waiting Card Trunk Cards KX T96184 KX T96188 KX TD50180 KX TD50288 KX TD50290 E amp M Card E1 Digital Trunk Card ELCOT Enhanced Loop Start Central Office Trunk Card BRI ISDN Basic Rate Access Interface Card PRI30 ISDN Primary Rate Access Interface Card Resource Cards KX T96191 KX TD50197 DISA Direct Inward System Access Card ERMT Enhanced Remote Circuit Card Other Cards KX T96161 KX TD193 KX TD50104 KX TD50105 KX TD50189 DPH Doorphone Circuit Card Caller ID Card TSW CONF TSW Conference Expansion Card DOHCA OHCA for Digital Telephone Card Pay Tone Card Notice There are some optional service cards and features which are not available for certain countries Consult your authorised Panasonic dealer for detailed instructions Warning This is a Class
82. RED 18 35 RED SLT 19 10 SLT RED 20 36 BLK BLU 21 11 BLU BLK 22 37 BLK ORN 23 12 ORN BLK 24 38 BLK GRN 25 13 GRN BLK 26 39 BLK BRN 27 14 BRN BLK 28 40 BLK SLT 29 15 SLT BLK 30 41 YEL BLU 31 16 BLU YEL 32 42 YEL ORN 33 17 ORN YEL 34 43 YEL GRN 35 18 GRN YEL 36 44 YEL BRN 37 19 BRN YEL 38 45 YEL SLT 39 20 SLT YEL 40 46 VIO BLU 41 21 BLU VIO 42 47 VIO ORN 43 22 ORN VIO 44 48 VIO GRN 45 23 GRN VIO 46 Installation 105 2 5 Trunk Cards Between Clip Terminal and CO Lines ELCOT Conn Pin Cable Colour Clip No CO Line 49 VIO BRN 47 24 BRN VIO 48 50 VIO SLT 49 25 SLT VIO 50 Central Office Line Wiring 50 Pin Connector Block Terminal 26 i e d gt 5 VUE CO Line 1 CO Line 2 2 4 4 28 5 5 fe uM I a CO Line 3 Bridging Clips 1 06 Installation 2 5 Trunk Cards 2 5 8 E amp M Line Connection of KX A204 Cable KX A205 Clip Terminal KX A204 cable enables you to The KX A204 205 consists of the following connect four E amp M lines to the KX A204 Cable to KX A205 Clip Terminal as follows Please refer to the connection chart on Page 109 Clip No KX A205 Clip Terminal
83. RED 21 3 T 2 wire or 4 wire send 36 GRY BLK 22 3 R 12 WHY RED 23 3 T1 4 wire receive 37 WHY BLK 24 3 R1 13 ORN RED 25 3 No 3 E Lead 38 ORN BLK 26 3 SG Lead 14 YEL RED 27 3 SB Lead 39 YEL BLK 28 3 Lead 15 GRY RED 29 3 No connect 40 GRY BLK 30 3 M Lead only for Type5 108 2 5 Trunk Cards Cable Pin Numbers to be connected E amp M Line Connect Cable Colour Clip No Number E amp M Line Pin of Dot 16 WHY RED 31 4 T 2 wire or 4 wire send 41 WHY BLK 32 4 R 17 ORN RED 33 4 1 4 wire receive 42 ORN BLK 34 4 RI 18 YEL RED 35 4 No 4 E Lead 43 YEL BLK 36 4 SG Lead 19 GRY RED 37 4 SB Lead 44 GRY BLK 38 4 Lead 20 WHY RED 39 4 No connect 45 WHY BLK 40 4 M Lead only for Type5 Cable Pin Numbers to be connected Between Clip Terminal and the system E amp M Line Connect Cable Colour Clip No Numberof E amp M Line Pin Dot 26 ORN RED 1 1 1 ORN BLK 2 1 27 YEL RED 3 1 2 YEL BLK 4 1 28 GRN RED 5 1 No 1 3 GRN BLK 6 1 29 GRY RED 7 1 4 GRY BLK 8 1 30 WHT RED 9 1 5 WHT BLK 10 1 31 ORN RED 11 2 6 ORN BLK 12 2 32 YEL RED 13 2 7 YEL BLK 14 2 33 GRN RED 15 2 8 GRN BLK 16 2 34 GRY RED 17 2 9 GRY BLK 18 2 35 WHT RED 19 2 10 WHT BLK 20 2 Installation 109 2 5 Trunk Cards Between Clip Terminal and the system E amp M Line Connect Cable Colour Clip No Numberof E amp M Line Pin Dot 36 ORN RED 21 3 11 O
84. RN BLK 22 3 37 YEL RED 23 3 12 YEL BLK 24 3 38 GRN RED 25 3 No3 13 GRN BLK 26 3 i 39 GRY RED 27 3 14 GRY BLK 28 3 40 WHT RED 29 3 15 WHT BLK 30 3 41 ORN RED 31 4 16 ORN BLK 32 4 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 No 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 5 21 ORN BLK 42 5 47 YEL RED 43 5 22 YEL BLK 44 5 48 GRN RED 45 5 No 5 23 GRN BLK 46 5 49 GRY RED 47 5 24 GRY BLK 48 5 50 WHT RED 49 5 25 WHT BLK 50 5 110 Installation 2 5 Trunk Cards Between Clip Terminal and E amp M Lines Connect Cable Colour Clip No Numberof E amp M Line Pin Dot 26 WHT BLU 1 1 T 1 BLU WHT 2 1 R 27 WHT ORN 3 1 Tl 2 ORN WHT 4 1 R1 28 WHT GRN 5 1 No 1 E Lead 3 GRN WHT 6 1 SG Lead 29 WHT BRN 7 1 SB Lead 4 BRN WHT 8 1 MI Lead 30 WHT SLT 9 1 No connect 5 SLT WHT 10 1 M Lead 31 RED BLU 11 2 T 6 BLU RED 12 2 R 32 RED ORN 13 2 Tl 7 ORN RED 14 2 R1 33 RED GRN 15 2 No 2 E Lead 8 GRN RED 16 2 SG Lead 34 RED BRN 17 2 SB Lead 9 BRN RED 18 2 Lead 35 RED SLT 19 2 No connect 10 SLT RED 20 2 M Lead 36 BLK BLU 21 3 T 11 BLU BLK 22 3 R 37 BLK ORN 23 3 1 12 ORN BLK 24 3 RI 38 BLK GRN 25 3 E Lead 13 GRN BLK 26 3 No 3 SG Lead 39 BLK BRN 27 3 SB Lead 14 BRN BLK 28 3 MI Lead 40 BLK SLT 29 3 No connect 15 SLT BLK 30 3 M Lead 41 YEL BLU 31 4 T 16 BLU YEL 32 4 R 42 YEL ORN 33 4 T1 17 ORN YEL 34 4 R1 43
85. TD500 Plug the Battery Adaptor cord to Backup Battery connector on the Basic Shelf Backup Battery Connector I NE 4 When one or two Expansion Shelves are installed connect another Battery Adaptor KX A46 with automobile type batteries 12V DC x 2 following the same procedures from 1 to 3 KX A46 Automobile type batter ies 12V DC X2 Notes Upto three pairs of automobile type batteries can be connected to the KX TD500 System If power failure occurs each pair of batteries supplies the power to each shelf Basic Expansion 1 2 connected respectively via Battery Adaptor KX A46 Installation 125 2 8 Peripheral Equipment 2 8 2 External Pager Paging Equipment Up to two paging equipment customer supplied can be connected to the system as illustrated below Use an RCAconnector E Output impedance 6000 E y Speaker zx Amplifier s Paging equipment 1 Amplifier TSW Card Paging equipment 2 Paging jack 1 Paging jack 2 CAUTION External Paging Jacks are SELV ports and should only be connected to approved SELV devices or via a Line Isolation Unit with Telecommunications Compliance Label 1 26 Installation 2 8 Peripheral Equipment 2 8 3
86. Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answered Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Completed Calls to Outgoing Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 200 Utility 4 3 Traffic Information 4 3 5 Trunk Group Displays information on call activities of trunk lines on a trunk group basis all trunk groups Traffic Information Trunk Group Group wo jJ 1 00AM 2 00AM 3 00AM 4 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 6 00AM 7 OOAM 8 OOAM 9 00AM 10 00AM 11 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 2 0 2 0 1 0 1 Description Item Description Group No 1 48 Specifies a desired trunk group All Specifies all trunk groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension
87. To DHLC card m Panasonic KX J66 Modular or T Adaptor USOC RJA2X 4 2 conductor wiring cord q 4 conductor wiring cord Digital Proprietary Telephone Single Line Telephone KX T7220 7531 KX T7230 7533 KX T7235 KX T7536 KX T7250 7550 KX T7451 Installation 89 2 4 Extension Cards 2 4 8 Extra Device Port XDP Connection Any Single Line Telephone can be connected parallel with Digital Proprietary Telephone as follows To DHLC card lt 4 conductor wiring cord 2 conductor wiring cord KX T7220 7531 KX T7230 7533 KX T7235 KX T7536 KX T7250 7550 KX T7451 Digital Proprietary SN Single Line Telephone S EJ EMSS To TEL To DHLC card M 75 To SLT 4 conductor wiring cord 2 Mm wiring cord 90 Installation 2 5 Trunk Cards 2 5 Trunk Cards 2 5 1 E amp M Card KX T96184 KX T96184 Insert this card into a free slot W23 Note n some countries the E amp M card must not be connected to the Public Switched Network Connection of the E amp M Line cord twisted cable Connector type 50 pin Amphenol 57JE series or the equivalent To Terminal Board from the E amp M Line Connect the ground wire to the ground wire connector GND Insert the
88. Turns red when the system detects a problem Please refer to Section 5 2 2 Troubleshooting via the LED Indicators for further information Depending on the system start up mode RUN and OFF LINE indicators behave as follows Start up Mode LED Status RUN OFF LINE In off line start up mode ON ON Off line mode is established ON Flashing In on line start up mode ON ON On line mode is established ON OFF 140 Installation 2 11 Lightning Protectors 2 11 Lightning Protectors 2 11 1 Lightning Protectors Overview A lightning protector is a device to be installed on a CO line to prevent a dangerous surge from entering the building and damaging equipment A dangerous surge can occur if a telephone line comes in contact with a power line Trouble due to lightning surges has been showing a steady increase with the development of electronic equipment In many countries there are regulations requiring the installation of a lightning protector A lightning strike to a telephone cable which is 10 m above ground can be as high as 200 000 volts This system should be installed with lightning protectors In addition grounding connection to earth ground is very important for the protection of the system Recommended lightning protectors KX A207 TELESPIKE BLOK MODEL TSB TRIPPE MFG CO SPIKE BLOK MODEL SK6 0 TRIPPE MFG CO Super MAX PANAMAX MPI ITW LINK
89. V LED for watchdog lights when the software is running away TSW Card Functions 1 Time switch Capability of switching voice is 768ch x 768ch Generation of call progress tones Call progress tones are dial tone busy tone reorder tone and ringback tone Conference circuit TSW card has 3 party x 8 conference s circuits Paging interface TSW card has 2 pre amplifier circuits for paging In order to adjust volume each amplifier circuit is equipped with a knob Music in interface TSW card has 2 interface circuits for music on hold or BGM 28 System Outline 1 6 Specifications TSW Card Operation 1 A knob for adjusting volume of external paging is turned with a screwdriver from front of TSW card 2 The LED indicator on the TSW card lights when system resets or TSW local reset occurs DHLC Card KX TD50170 Functions 1 Standard SLT interface Power supply 30V with current limitation circuit 2 DTMF receivers dial pulse detector 2 Interface for APT DPT and DSS console The interface for the APT DPT and DSS console is similar to the DLC card 3 Interface for OHCA feature with APT KX T7130 The OHCA feature with APT KX T7130 is available without any optional cards 4 Interface for DPT KX T7235 KX T7536 with OHCA feature The interface for DPT KX T7235 KX T7536 with OHCA feature is similar to the DLC card 5 Interface for power failure transfer by each port w
90. X TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins Maintenance Console Guide 163 3 5 Operational Mode 3 5 3 Interactive Programming Remote Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Click Remote in the drop down menu Remote Connect screen is displayed Remote Connect Profile Harne Save E Port HL Code CR LF zi BaudRate 9600 bps AT amp FO0E0V1X08S10 308512 50 Command Dial Humber Dial Type Auto Tone Password Save Password Comment Initial Cancel 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins 164 Maintenance Console Guide 3 5 Operational Mode 3 5 4 Batch Programming Operation 1 Point to File in the Main Menu and click The File drop down menu is displayed 2 Click Open in the drop down menu Open dialogue box is displ
91. YEL GRN 35 4 No 4 E Lead 18 GRN YEL 36 4 i SG Lead 44 YEL BRN 37 4 SB Lead 19 BRN YEL 38 4 1 Lead 45 YEL SLT 30 4 No connect 20 SLT YEL 40 4 M Lead Installation 111 2 5 Trunk Cards Between Clip Terminal and E amp M Lines Connect Cable Colour Clip No Number of E amp M Line Pin Dot 46 VIO BLU 41 5 21 BLU VIO 42 5 47 VIO ORN 43 5 22 ORN VIO 44 5 48 VIO GRN 45 5 23 GRN VIO 46 5 49 VIO BRN 47 5 24 BRN VIO 48 5 50 VIO SLT 49 5 25 SLT VIO 50 5 112 Installation 2 6 Resource Cards 2 6 Resource Cards 2 6 1 DISA Card KX T96191 Insert this card into a free slot P KxX T96191 vSIa DISA is marked Installation 113 2 6 Resource Cards 2 6 2 Card KX TD50197 Insert this card into a free slot KX TD50197 ERMT is marked 114 Installation 2 7 Other Cards 2 7 Other Cards 2 7 1 DPH Card KX T96161 Insert this card into a free slot l 96161 DPH DPH is marked Note This card is not available in some countries Maximum cabling distance of the Doorphone and the Door Opener line 26 AWG Under 70 m 24 AWG Under 113 m 22 AWG Under 180 m TEE ST 26 AWG Under 70 m 24 AWG Under 113 m 22 AWG Under 180 m
92. a PFT relay but SLT PFT modular and ELCOT modular should be connected to each other in advance 3 Interface for diagnostic transfer DT by each port Diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated ESLC Card 16 extensions card KX TD50175 Operation 1 The LED indicator on the ESLC card lights when the system resets or ESLC local reset Occurs E amp M Card KX T96184 Functions 1 E amp M Tie Line Types Type 5 only 2 Transmission 2 wire or 4 wire voice path Programmable Note Maximum cabling distance of E amp M line cord twisted cable 22 AWG Under 9 6 km 3 Transmission levels 2 wire voice path 3 dB transmit receive 4 wire voice path 3dB normal transmit receive Programmable 6dB 3dB OdB 3dB 4 Signalling DTMF or Pulse 5 E lead Battery 48 VDC 20mA to ground max Sensitivity 5 mA or 2000 Q to ground max min 6 M lead Permitted current 30mA max Permitted voltage 100V max Note nsome countries the E amp M card must not be connected to the Public Switched Network E amp M Card KX T96184 Operation 1 The LED indicator on the E amp M card lights when the system reset or E amp M card local reset occurs 30 System Outline 1 6 Specifications E1 Digital Trunk Card KX T96188 Functions 1 El interface 1 circuit card El is a digital tr
93. al dL IL L L M Wire If you select this sequence you must select Wink as a start type Connection to another KX TD500 system KX T96184 1 2 wire voice path KX T96184 Another KX T96184 To oT Ro oR E E SG SG M1 M1 SB SB 2 4 wire voice path KX T96184 Another KX T96184 T T R R T1 T1 R1 R1 E E SG SG M1 M1 SB SB 94 Installation 2 5 Trunk Cards 2 5 2 E1 Digital Trunk Card KX T96188 nsert this card into a free slot 01 05 or l KX T96188 09 A maximum of six KX T96188 cards can be installed in the system CAUTION E is marked El ports are SELV ports and should only be connected to SELV services Note n some countries the E1 digital trunk card must not be connected to the Public Switched Network Connecting coaxial cables to E1 card Insert the coaxial plug of the telephone line cords 2 coaxial cables into the coaxial jack E1 port on the KX T96188 Under 10 m Receive lead 1 Digital Trunk card KX T96188 Coaxial Connectors from another PBX TD500 Installation 95 2 5 Trunk Cards Connecting E1 card and E1 card KX T96188 lt gt KX T96188 8 pin Modular jack on KX T96188 Receive Receive lead lead lt gt Transmit gt 2X Transmit lead
94. and 1 DTMF receiver and one speech end detector is connected to it Down path is from call answer CO to call originate CO and one speech end detector is connected to it 34 System Outline 1 6 Specifications 3 Speech end detector Speech end detector detects call progress tones DISA Card KX T96191 Operation 1 The LED indicator on the DISA card lights when the system resets or DISA local reset occurs ERMT Card KX TD50197 Functions 1 Modem V 34 MODEM for remote administration ERMT Card KX TD50197 Operation 1 The LED indicator on the ERMT card lights when the system resets or ERMT local reset occurs DPH Card KX T96161 Functions 1 Doorphone interface 4 circuits card 4 doorphones can be connected using a modular connector 2 Door opener interface 4 circuits card DPH card has 4 relays for door opener 220VAC 1A The relay opens for doorlock closes for door release It also opens in the case of power failure Note This card is not available in some countries DPH Card KX T96161 Operation 1 Terminal plate on the DPH card has 8 terminals 2 leads from door opener are directly connected to two of 8 terminals Caller ID Card KX TD193 Functions 1 This card is mounted on ELCOT card for receiving Caller ID information sent from the Central Office Four CO Lines are available for Caller ID with one Caller ID card TSW CONF Card KX TD50104 Functions 1 This card is
95. ansmission link with a capacity of 2 048Mbps 1 can carry 30 voice conversations Frame Format PCM30 PCM30 CRC Line Coding AMI HDB3 Channel Type DR2 E amp M C E amp M P Signalling Pulse DTMF MFC R2 In some countries the E1 digital trunk card must not be connected to the Public Switched Network E1 Digital Trunk Card KX T96188 Operation 1 The LED indicator on E1 card lights when the system resets or E1 card local reset or El line fault occurs ELCOT Card 8 CO Lines card KX TD50180 Functions 1 Loop start CO interface DTMF generator Line Reversal detection With loop start you seize a line by bridging through a resistance the tip and ring both wires of your telephone line 2 Caller ID Pay Tone Capability Two Caller ID Cards KX TD193 can be mounted on ELCOT card Or Two Pay Tone Cards KX TD50189 can be mounted on ELCOT card 3 Power failure transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to ELCOT PFT modular When power failure occurs CO Tip ring leads are directly connected to SLT Tip Ring leads but ELCOT PFT modular and SLT PFT modular should be connected to each other in advance 4 Diagnostic transfer DT by each port A diagnostic relay is placed in Tip Ring of each port diagnostic relays are set to the diagnostic position except on the call ELCOT Card 8 CO Lines card KX TD50180 Operation 1 The LED indicator on the ELCOT c
96. ard lights when the system resets or ELCOT local reset occurs BRI Card KX TD50288 Functions ISDN Basic Rate Access Interface 8 circuits card a 8 ISDN Basic Interface 2B D b SO EXT flexibility for each line System Outline 31 1 6 Specifications Power Feeding of EXT mode One card total 18 W max One Line 4 5 W max The maximum power consumption available for each line is 4 5 W however the whole power consumption available for the card 8 lines in total is limited to less than 18 W e g If 2 lines consume 4 5 W each the rest of 6 lines can consume 1 5 W each d Line cording AMI e Impedance 100 ohms BRI Card KX TD50288 Operation 1 The LED indicator on the BRI card lights when the system reset BRI card local reset or BRI card fault occurs 2 The DC Alarm LED indicator on the BRI Card lights if Power feeding of EXT mode exceeds the limit described in c in BRI Card KX TD50288 Functions LED Indication Table for BRI Card KX TD50288 LED No Item Colour Status Contents D50 DC ALM Red ON DC Alarm OFF Normal D20 Red ON Card Fault OFF Normal When the Ist bit of the DIP Switch SW2 is set to ON LED No Item Colour Status Contents D21 D27 Green Not used D28 Green FLASH Clock Master at External Clock Mode ON Detection of Signal OFF No Detection of Signal When the Ist bit of the DIP Switch SW2 is
97. ayed Mame Directories c Md500v2 ce td500v2 7 m z a s List Files of Drives 105 miei E 3 Choose the desired file and click LOK Main Menu screen is displayed again Maintenance Console Guide 165 3 6 Backup 3 6 Backup 3 6 1 Backup Backup is a procedure where a copy of the system programming data is stored on an external storage medium such as a floppy disk If it becomes necessary to re initialise the system programming data it will be faster to reload from disk than by manual re input This subsection describes a backup procedure of system programming data at on site using a PC Windows machine via RS 232C cable Backup can be categorised as follows Download from TD500 to PC Downloading system programming data from the KX TD500 System to the PC at on site can be done during on line mode as well as off line mode In case of Remote Access download can be done during on line mode only Upload from PC to TD500 Uploading the system programming data from the PC to the KX TD500 System can be done during off line mode only 166 Maintenance Console Guide 3 6 Backup 3 6 2 Download from PBX to PC Operation 1 Point to File in the Main Menu and click The File drop down menu is displayed 2 Click Download load to PBX in the drop down menu Save As dialogue box is displayed File Name Directories
98. ber of calls both extension and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Completed Calls to Outgoing Calls Handle Calls The number of calls transferred by the Operators CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 202 Utility 4 3 Traffic Information 4 3 5 UCD Uniform Call Distribution Displays information on call activities of extensions in a UCD group on each UCD group basis all UCD groups Traffic Information 1 00AM 2 00AM 3 00AM 4 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 0 0 0 0 0 0 0 0 7 OOAM 10 00AM 11 00AM AUG 07 AUG 07 AUG 07 0 0 0 4 00PM 5 00PM AUG 07 AUG 07 Description Item Description Group No 1 128 Specifies a desired UCD group Specifies all UCD groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answered Calls to Incoming Calls CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traf
99. card clock link failure 1101 Basic shelf DC power down The Basic shelf DC power malfunction occurs for the following reasons a AC power cord is unplugged b Power Failure c Power Switch of the Basic Shelf is turned off d Malfunction of Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1102 Expansion shelf 1 DC power down The Expansion shelf DC power malfunction occurs for the following reasons a Power switch of the Expansion Shelf 1 is turned off b Malfunction of Power Supply Unit of the Expansion Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1103 Expansion shelf 2 DC power down The Expansion shelf DC power malfunction occurs for the following reasons a Power switch of the Expansion Shelf 2 is turned off b Malfunction of Power Supply Unit of the Expansion Shelf 2 or the trouble with the Power Supply System Backboard CPU card of the Shelf Utility 213 4 5 Error Log Error Code Error Message Cause 1104 Basic shelf heat alarm The heat of the power supply of Basic shelf exceeds the limit 1105 Expansion shelf 1 heat The heat of the power supply of Expansion shelf 1 alarm exceeds the limit 1106 Expansion shelf 2 heat The heat of the power supply of Expansion shelf 2 alarm exceeds the limi
100. command from the maintenance terminal INS In Service Check the status of the card Replace the LPR card Enter INS In Service command from the maintenance terminal None Troubleshooting 247 5 2 Troubleshooting Guide 19 Card start up error Error Code 1308 Card start up error Reset Notice 1309 Card start up error Sync Ans 1310 Card start up error Card kind 1311 Card start up error Download 1312 Card start up error System Start Possible cause of 1 The PBX received starting up error from the card the malfunction Check the status of the related card INS In Service Enter INS In Service command from the maintenance terminal INS In Service Check the status of the card Replace the LPR card Enter INS In Service command from the maintenance terminal Note None 248 Troubleshooting 5 2 Troubleshooting Guide 20 DISA OGM CPU runaway Error Code 1313 xyy DISA OGM CPU runaway x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Runaway of the OGM CPU of the DISA card the malfunction Countermeasures Is it possible to play the OGM through the telephone of the Operator or Manager After entering OUS Out of Service command enter the card test command from the mainte nance terminal Pass Replace the DISA card Enter the card INS In Service com
101. e 218 Utility Section 5 Troubleshooting This section provides information for system and telephone troubleshooting Troubleshooting 219 5 1 Troubleshooting 5 1 Troubleshooting 5 1 1 Installation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION Extension does not operate Bad printed circuit board Extension Card Bad connection between the system and extension A telephone with an A A1 relay is connected Bad extension Exchange printed circuit board for another printed circuit board Take the extension and plug it into the same extension port using a short telephone cord If the telephone does not work the connection between the system and the extension must be repaired Use a 2 wire cord Set the A A1 relay switch of the telephone to the or OFF position Take the extension and plug it into another extension port that is working If the telephone does not work replace the phone Improper reset operation Press the Reset Button Noise in external paging Induced noise on the wire between the system and the amplifier Use a shielded cable as the connection wire between the system and amplifier A short shielded cable is recommended Volume distortion from external music source Excessive input level from external music source Decrease the output level of the external music source by using the volume control on the music source
102. e Guide 3 1 Installing PC Programming Software 148 3 LI System Requirements 2 ote e eet en eet te tdeo 148 3 12 Startna Setup d eee e ee eae e an eee 149 32 Structure of the Maintenance Console 152 3 2 1 Structure of the Maintenance Console a enne 152 33 Basic Operation EE EEE EERE E 154 3 3 1 Main Menu Screen ec tree E A NA N AE Ei 154 eRe AE Ea Dialogue oat aa etre er E e tutakuna GEH DERI 156 RENE I AE 157 3 4 System Administration 158 3 4 1 System Administration eese A enne E E nre 158 3 4 2 On site Administration Local Connection 159 3 4 3 Remote Administration Remote Connection 160 35 Operational M06006 u u u seite o ete tui eet cV rose cV Re ee EY te oto ANa 162 Table of Contents 3 531 Operational Modes a anid renee at at hoa e eite ta 162 3 5 2 Interactive Programming On site seen 163 3 5 3 Interactive Programming Remote essere nennen 164 3 54 Batch Programming use dette duet tese teles cents 165 BiG BackUp u ik aaa aaa 166 3 6 k Backup
103. em 1 1 Slot Assignment 1 2 Trunk Port Assignment 1 3 Extension Port Assignment 1 4 VPS DPT Port Assignment 1 6 El Port Assignment 1 7 DISA Port Assignment 1 8 BRI Port Assignment 11 9 PRI Port Assignment 2 1 Tenant 3 Group 2 2 Numbering Plan 2 3 Class of Service 2 4 System Timer 2 5 Local Hunt Sequence 2 6 Trunk to Trunk Restriction 2 7 System Option 2 8 Language Data 4 Line 3 Trunk Group 3 2 Extension Group 3 3 Paging Group 3 4 DIL 1 N Group 3 5 OGM Group 4 1 Trunk Line 4 2 Extension Line 4 3 DSS Console 4 4 Doorphone m 4 5 External Paging 4 6 ISDN Extension Line 152 Maintenance Console Guide 3 2 Structure of the Maintenance Console 5 Features 5 1 System Speed Dialing 5 2 Phantom Extension 5 3 Emergency Dial Code m 5 4 Quick Dialing m 5 5 Account Code 5 6 Special Carrier Code 5 8 Absent Message 5 9 DISA TIE User Code 5 10 VPS Integration 5 11 Caller ID Modification 5 12 Caller ID Registration 5 13 UCD Time Table 5 14 Charge 5 15 Hotel 6 Toll Restriction 6 1 TRS Deny Code 6 2 TRS
104. ent is idle Interrupt Traffic Measurement Stop button The traffic measurement stops This button is available only when the system is measuring the traffic View Traffic Data View button Traffic Information screen is displayed Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Traffic Information Traffic Measurement screen is displayed Utility 197 4 3 Traffic Information I Traffic Measurement 3 Click Start The Traffic Measurement begins 4 Click Stop The Traffic Measurement stops 5 Click View e Traffic Information screen is displayed 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM 6 Click the small triangle on the title bar and choose one of the five submenus 198 Utility 4 3 Traffic Information 7 Click Execute Traffic information of the specified submenu is displayed Please refer to Section 4 3 2 Station through Section 4 3 6 for information about each submenu 199 Utility 4 3 Traffic Information 4 3 0 Station Displays information on call activities of all extensions in the system Traffic Information crTENEN Station Date Incoming Calls 3 00AM 4 00AM 9 00AM 9 00AM 10 00AM 11 00AM Description Item Description Start Time The Start
105. es are used as SO To Terminal Board or Digital Service lt Unit 050 Insert the 8 pin modular RJ 45 plug into a jack on the BRI card 9 8 Installation 2 5 Trunk Cards 2 5 5 PRI30 Card KX TD50290 KX TD50290 v c D I Idd PRI30 is marked View of TEL Jack CN1 Rx Rx Tx Tx 1 2 5 Rx 1 Receive 1 Transmit Tx J lead Used for SO only To Terminal Board or Digital Service dm Unit DSU Use 4 conductor wiring cord Insert this card into a free slot 01 03 05 07 09 11 or 13 Otherwise this card does not function A maximum of six KX TD50290 cards can be installed in the system Insert the 8 pin modular RJ 45 plug into a jack on the PRI30 card Installation 90 2 5 Trunk Cards 2 5 6 Central Office Line Connection of KX A204 Cable KX A205 Clip Terminal Central Office Line Connection of KX A204 Cable KX A205 Clip Terminal for ELCOT card This KX A204 cable enables you to connect 8 Central Office lines to the KX TD500 System Please connect KX A204 Cable to KX A205 Clip Terminal as follows Please refer to Section 2 5 7 Cable Pin Numbers for CO Lines The KX A204 205 consists of the following KX A204 Cable one KX A205 Clip Terminal one Clip No KX A205 Clip Terminal
106. fic is equal to 36 CCS Utility 203 4 3 Traffic Information 4 3 6 OGM Displays information on operating conditions of OGM resources in the system on an OGM group basis all OGM groups Traffic Information Date Access Requested Access Succeeded 1 00AM 2 00AM 3 00AM 4 00AM 5 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 0 T 00AM 8 00AM 9 00AM 10 00AM 11 00AM AUG 07 AUG 07 AUG 07 AUG 07 AUG 07 0 0 0 0 1 00PM 2 00PM 3 00PM 4 00PM AUG 07 Description Item Description Group No 1 8 Specifies a desired OGM group Specifies all OGM groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Access The requested times of the OGM resource DISA Wakeup UCD Requested access Access The succeeded times of the OGM resource DISA Wakeup UCD Succeeded OGM access completed The ratio of Access Succeeded to Access Requested CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS 204 Utility 4 4 System Status 4 4 System Status 4 4 1 System Status System Status menu consists of the following three status indication screens e 44 2 System Status Screen e 443 Card Status Screen 444 Port Status Screen Utility 205 44 System Status 4 4 2 System Status Screen Dis
107. hen the trouble is cleared the alarm LED indicator located on the top shelf goes off automatically LED Indicators on the Top Shelf LED indicators on the CPU card lt a gt Panasonic Ole RUN OFFLINE ALARM 1 r C Location of LED indicators on card Alarm LED on the Top LED on the Card Possible contents Error Code Shelf ON CPU lt 1 gt Calendar 1110 1111 ON CPU lt 2 gt Backup Battery 1112 Link 1300 1306 1307 1308 1309 1311 1312 Card Type 1310 oe ROM 1301 RAM 1302 ON MODEM 1304 Clock 1100 DC Power Supply 1101 1102 1103 AC Power Supply 1200 1201 1202 None Heat 1104 1105 1106 Fan 1107 1108 1109 SMDR Communication 1203 Card not installed 1303 Troubleshooting 225 5 2 Troubleshooting Guide Alarm LED on Is it possible to read out the Error Log records Check the status of the following OHCA TSW CONF TSW e LPR SMDR Not Fault Is Error Log record printed out Yes No Is the Local Alarm reported Yes Infer the defective device through the User s report or the indication of the LED on the card Troubleshoot by consulting the Error Log Record List OK Repair or replace the probable defective device Consult the nearest Service Center 226 Troubleshooting 5 2 Troubleshooting Guide 5 2 3 Troubleshooting via Error Log Records
108. hen using SLT When a power failure occurs SLT Tip Ring are led by a PFT relay but SLT PFT modular and ELCOT modular should be connected to each other in advance 6 Interface for diagnostic transfer by each port Diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated DHLC Card KX TD50170 Operation 1 The LED indicator on the DHLC card lights when the system resets or DHLC local reset Occurs DLC Card KX TD50172 Functions 1 DPT and DSS console interface 16 circuits card Maximum loop resistance 40 ohms Power supply 15V supplied through the data line 2 DPT KX T7235 7536 interface with OHCA feature When a DPT with OHCA feature is connected to a port a DOHCA card should be mounted on the TSW card DLC Card KX TD50172 Operation 1 The LED indicator on the DLC card lights when the system resets or DLC local reset Occurs Fora DPT APT DSS console and SLT 8 extensions or 16 extensions with XDP card Please refer to Section 2 4 8 Extra Device Port Connection for XDP System Outline 29 1 6 Specifications ESLC Card 16 extensions card KX TD50175 Functions 1 Standard SLT interface Power supply 30V with current limitation circuit 4 DTMF receivers and dial pulse detectors 2 Interface for power failure transfer by ports 1 to 8 When a power failure occurs SLT Tip Ring are led by
109. in Connection to the ELCOT card KX TD50180 4 pin connector plug 8 pin connector plug 22 pin connector plug 22 pin connector jack Connected to Connected to Pt ELCOT ports 5 8 ELCOT ports 1 4 Pr 4 pin connector Ki jack i Pay Tone Card 8 pin connector B Pi jack LIIIIIII _ L im e s ELCOT Card CN11 1 Insert the connector plug on the Pay Tone card into the connector jack on the ELCOT card 2 Move the pin jack on the CN11s toward OP direction Install the ELCOT card into a free slot Please refer to Section 2 5 3 ELCOT Card KX TD50180 Note Four CO lines are available for the Pay Tone function with one Pay Tone card 123 Installation 2 8 Peripheral Equipment 2 8 Peripheral Equipment 2 8 Y Battery Adaptor KX A46 Connection to KX TD500 1 Connection of KX A46 2 Connect the batteries to the KX A46 Connect the Battery Adaptor with two automobile type batteries 12V DC x 2 using Battery Adaptor Line Cable as shown Make sure of the polarities of batteries and wires Make sure you do not short the batteries and wires To connect the two batteries use an accessory wire Car batteries Red Yellow Battery Adaptor A46 Fuse Holder 124 Installation 2 8 Peripheral Equipment 3 Connecting to KX
110. is marked CONF KX TD50104 Connection to the TSW card 1 Insert the 50 60 pin connector plug on the TSW CONF card into the 50 60 pin connector jack on the TSW card 2 Install the TSW card into the Basic Slot 2 BS2 Please refer to Section 2 3 2 TSW Card TSWConference Expansion Card 50 pin connector 56 pin connector Plug Make sure the card is in the correct direction 50 pin connector TSW Card Installation 121 2 7 Other Cards 2 7 4 DOHCA Card KX TD50105 Connector L DOHCA is marked DOHCA Connection to the TSW card 40 pin connector DOHCA Card 36 pin connector Plug Make sure the card is in the correct direction 40 pin connector Jack m ml 4 e TSW Card 36 pin connector Jack 77 eV Note The OHCA function with DPT needs this card The OHCA function with DPT is only provided with a certain type of DPTS such as KX T7235 and KX T7436 This card is required to implement DPT Integration feature Please refer to Section 1 3 System Features of the Features Guide 122 Installation 2 7 Other Cards 2 7 5 Pay Tone Card KX TD50189 This card is installed on the ELCOT card connector 4 connector 8 pin connector 22 p
111. itten starting with the first 210 Utility 4 5 Error Log 4 5 2 Error Log Screen Displays the Error Log records screen Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Error Log The Error Log drop down menu is displayed EM TD500 Maintenance Console Utility 211 4 5 Error Log 3 Click Major Error Log MJ Major screen is displayed 4 Click DETAIL Log Detail screen is displayed Log Detail 255 There is no detailed data Note The message There is no detailed data is displayed if there is no Detailed Log information The following Error Messages have the Detailed Log information 1000 Hard WDT overflow 1001 Illegal interrupt 1002 Soft WDT overflow 212 Utility 4 5 Error Log 4 5 3 Error Message Tables Error Log Major Error Code Error Message Cause 1000 Hard WDT overflow Overflow of the watchdog timer occurs for the following reasons a External circumstances such as induction noise b Hardware is defective 1001 Illegal interrupt The CPR software is terminated by executing illegal instruction 1002 Soft WDT overflow The CPR software is terminated by executing infinite loop 1100 TSW clock down The TSW clock malfunction occurs because of TSW card connection error or TSW
112. l 18 GRN BLK 36 4 P2 44 GRY RED 37 4 T 19 GRY BLK 38 4 R 45 WHT RED 39 4 No 7 DI 20 WHT BLK 40 4 D2 46 ORN RED 41 C Pl 21 ORN BLK 42 C P2 47 YEL RED 43 C T 22 YEL BLK 44 C R 48 GRN RED 45 C No 8 DI 23 GRN BLK 46 C D2 49 GRY RED 47 C Pl 24 GRY BLK 48 C P2 50 WHT RED 49 C 25 WHT BLK 50 C s C continuous Between Clip Terminal and extensions DHLC Conn Pin Cable Colour Clip No Extension Line 26 WHT BLU 1 T 1 BLU WHT 2 R 27 WHT ORN 3 No 1 D1 2 ORN WHT 4 D2 28 WHT GRN 5 Pl 3 GRN WHT 6 P2 29 WHT BRN 7 T 4 BRN WHT 8 R 30 WHT SLT 9 No 2 D1 5 SLT WHT 10 D2 31 RED BLU 11 Pl 6 BLU RED 12 P2 Installation 71 2 4 Extension Cards Between Clip Terminal and extensions DHL C Conn Pin Cable Colour Clip No Extension Line 32 RED ORN 13 T 7 ORN RED 14 33 RED GRN 15 No 3 DI 8 GRN RED 16 D2 34 RED BRN 17 P1 9 BRN RED 18 P2 35 RED SLT 19 T 10 SLT RED 20 R 36 BLK BLU 21 No 4 DI 11 BLU BLK 22 D2 37 BLK ORN 23 Pl 12 ORN BLK 24 P2 38 BLK GRN 25 T 13 GRN BLK 26 R 39 BLK BRN 27 No 5 DI 14 BRN BLK 28 D2 40 BLK SLT 29 Pl 15 SLT BLK 30 P2 41 YEL BLU 31 T 16 BLU YEL 32 R 42 YEL ORN 33 No 6 DI 17 ORN YEL 34 D2 43 YEL GRN 35 P1 18 GRN YEL 36 P2 44 YEL BRN 37 T 19 BRN YEL 38 R 45 YEL SLT 39 No 7 DI 20 SLT YEL 40 D2 46 VIO BLU 41 P1 21 BLU VIO 42 P2 47 VIO ORN 43 T 22 ORN VIO 44 R 48 VIO GRN 45 No
113. l be a possibility of PT PB Generator failure Utility 187 4 2 Diagnosis 4 2 3 CPU Test Off line diagnosis CPU Test Menu screen is displayed by clicking the CPU button on Card Information screen The Calendar IC of the CPU card is diagnosed on this screen This diagnosis is available for the system in off line mode Functions to be verified Classification Target Card Test Item CPU Test CPU Calendar IC CPU Test Operation 1 Set the system to the off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 3 Click Diagnosis Card Information screen is displayed Diagnosis Card Information Basic Shelf Expansion Shelf1 Expansion Shelf2 Status Card Status Card DUS DISA OUS OUS 1 2 3 4 5 6 7 8 e Wo Qva o N 4 Click CPU Test screen is displayed 5 Click Execute After executing the test the CPU Test Result is displayed 188 Utility 42 Diagnosis CPU Test Result OK Error Indication CPU Test Description Item Display Input Value CPU Test Description Result OK The results of diagnosis NG CPU Test See Error Indication The details of an error Error Table Displayed only
114. lace the Expansion Shelf No change in condition No change in condition Note It is recommended to have a current copy of the programme on disk to facilitate accurate and rapid recovery Troubleshooting 233 5 2 Troubleshooting Guide 5 Heat alarm Error Code 1104 Basic shelf heat alarm 1105 Expansion shelf 1 heat alarm 1106 Expansion shelf 2 heat alarm Possible cause of 1 The heat of the power supply of Basic shelf Expansion shelf 1 or the malfunction Expansion shelf 2 exceeds the limit Is CN17 A8pin on the Back Board OV Check the CPU board Isn t CN8 on the Power unit dis Confirm that 8 11 18 PIN of IC40 connected is 0V Countermeasures Note None 234 Troubleshooting 5 2 Troubleshooting Guide 6 Fan alarm Error Code 1107 Basic shelf fan alarm 1108 Expansion shelf 1 fan alarm 1109 Expansion shelf 2 fan alarm Possible cause of 1 The fan of Basic shelf Expansion shelf 1 or Expansion shelf 2 is out the malfunction of order Countermeasures is the fan operating Yes No Is Back Board CN25 3pin OV Replace the fan Yes No Is Q4 collector 5V Replace the fan or Q4 Yes No Is Q5 collector 0V Replace the Q4 Yes Check the CPU board Confirm Replace the Q5 that 2 4 6 PIN of IC n is 0V Note None Troubleshooting 235 5 2 Troubleshooting Guide 7 Calendar IC Stop Error Code 1110 Calendar IC R W st
115. lel with an AC power source computer telex etc If the cables are run near those wires shield the cables with metal tubing or use shielded cables and ground the shields 38 Installation 2 1 Before Installation gt gt DUE 90 If cables run on the floor use protectors to prevent the wires from being stepped Avoid wiring under carpets Avoid using the same power supply outlet for computers telexes and other office equipment Otherwise KX TD500 s system operation may be interrupted by the induction noise from such equipment Please use one pair telephone wire for extension connection of telephone equipment such as standard telephones data terminals answering machines computers voice processing systems etc except proprietary telephones KX T7220 KX T7230 KX T7235 KX T7250 etc The Power Switch of the system must be off during wiring After all the wirings are completed turn the Power Switch on Mis wiring may cause the system to operate improperly If an extension does not operate properly disconnect the telephone from the extension line and then connect again or turn off the Power Switch of the system and then on again Use twisted pair cable for CO line connection CO lines should be installed with lightning protectors For details please refer to Section 2 11 1 Lightning Protectors Installation 39 2 1 Before Installation 2 1 2 Slot Constructio
116. leshooting 239 5 2 Troubleshooting Guide 11 Device not connect for SMDR Error Code Possible cause of the malfunction Countermeasures Note 1203 SMDR disconnect 1 RS 232C cable is not connected 2 RS 232C cable is defective 3 Printer is turned off including out of paper Do you use SMDR Yes No Assign SMDR Connection to No in the system programming Check above item 1 2 3 No Problem Replace the CPU card End It is recommended to have a current copy of the programme on disk to facilitate accurate and rapid recovery 240 Troubleshooting 5 2 Troubleshooting Guide 12 Echo back error Error Code 1300 xyy Echo back error x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of 1 Defective FIFO First In First Out trouble with a card the malfunction 2 Input Output trouble CPU card Shelf Countermeasures Check the status of the associated card OK Enter card test command from the maintenance terminal Replace the faulty LPR card Enter card test command from the maintenance terminal Replace the CPU card Enter card test command from the maintenance terminal Enter INS In Service command from the maintenance terminal Replace the Shelf Note It is recommended to have current copy of the programme on disk to facilitate accurate and rapid recovery Troubleshooting 241
117. lick Interactive in the drop down menu Communication between the KX TD500 and a PC begins 160 Maintenance Console Guide 3 4 System Administration Remote Access Procedure Starting up the System Administration from a remote location can be done in one of the following ways a DISA Direct Inward System Access Dial Remote FDN after accessing the KX TD500 system using DISA feature b DID Direct Inward Dialling Programme DID feature so that the incoming telephone number is converted to Remote FDN c DIL 1 1 Assign Remote FDN as the destination of a CO line whose Incoming Type is set to DIL d Call Transfer to Remote Administration Resource The call from a remote location can be made on any trunk into the system and be answered by an extension user The call is then placed on hold and the Remote FDN of the system dialled is received The extension user transfers the call after receiving the modem answer tone The caller at a remote location will then hear the modem answer tone and can proceed with sign on Notes Besure to install the software attached to the modem to your PC before executing the remote administration using a modem Otherwise remote access cannot be executed successfully When Manual is selected in Dial Type menu please dial the desired telephone number using an SLT connected with the modem in parallel execute the Remote Administration an card KX TD50197
118. llows incoming calls to be distributed uniformly to a specific group of extensions called UCD Group VPS Integration The system supports Voice Processing Systems with in band DTMF signalling as well as DPT integration The Panasonic Voice Processing System provides automated attendant voice mail interview and custom services 11 System Outline 1 2 System Construction 1 2 System Construction 1 2 1 Basic System Basic System consists of one Shelf called Basic Shelf and it can be equipped with up to 192 lines including Extensions and CO lines Basic Shelf A Basic Shelf is always required It contains its own power supply and 14 mounting spaces called Slots The TSW card is installed in the Basic Slot 2 at the factory The remaining 12 slots provide mounting space for various cards that can be used Any optional service card can be mounted in any one of these 12 slots So these slots are called Free Slot Construction of Basic Shelf F F F F F F F F F F F F BB 7 51515515515 SIS SIS S SIS 2 3 4 5 6 7 8 9101112 1 2 mmzo 12 System Outline 1 2 System Construction 1 2 2 System Expansion Building Block System The KX TD500 system can consist of one two or three shelves Basic and Expansion 1 2 Each shelf contains its own power supply Expansion Shelf An optional Expansion Shelf consists
119. llows the extension user to see the name or phone number of an external caller on the display before answering the call TSW Conference Expansion TSW CONF Card KX TD50104 This card provides 64 additional conference trunks and is installed on the TSW card Off Hook Call Announcement for Digital Telephone DOHCA Card KX TD50105 This card is for Off Hook Call Announcement features on DPT and is installed on the TSW card This card is required to utilise DPT Integration feature Please refer to Section 1 3 System Features of the Features Guide Pay Tone Card KX TD50189 This card supports the Pay Tone Service provided by Central Office and is installed on the ELCOT Card System Outline 23 1 5 Proprietary Telephones 1 5 Proprietary Telephones 1 5 1 Proprietary Telephones The following Panasonic proprietary telephones are available with this system Model Type Hands free Display CO PF F Soft mode KX T7020 APT SP PHONE 12 4 PF KX T7030 APT SP PHONE 1 Line 12 4 PP E KX T7050 APT MONITOR 12 4 PF KX T7130 APT SP PHONE 1 Line 12 12 PF KX T7320 APT SP PHONE 12 4 PF mE KX T7330 APT SP PHONE 1 Line 12 4 PF KX T7350 APT MONITOR 12 4 PF KX T7220 SP PHONE 24 KX T7230 DPT SP PHONE 2 Line 24 3 KX T7235 DPT SP PHONE 6 Line 12 10 F 3 KX T7250 DPT MONITOR 6 KX T7451 DPT MONITOR 4
120. ly Hook signal detection failure Hooking signal was not detected Dial pulse failure Dial Pulse signal was not detected Speech path failure CO Extension Speech path CO Extension is abnormal Speech path failure Extension CO Speech path Extension CO is abnormal PB receiver 1 failure PB Receiver 1 is not functioning properly PB receiver 2 failure PB Receiver 2 is not functioning properly PB receiver 3 failure PB Receiver 3 is not functioning properly PB receiver 4 failure PB Receiver 4 is not functioning properly Utility 185 4 2 Diagnosis Card Port Test PT Path Test Operation Continued from step 5 of Card Port Test Operation General a Point to PT Path Test in the Card Port Test Menu screen and click PT Path Test screen is displayed b Specify the port number to be tested or select Ifyou select all ports on the selected card will be tested at a time c Click Execute After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 107 Card 107 DLC Port Ho M Result Error Indication Card Port Test PT Path Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically
121. ly selects the pre programmed least expensive route for outgoing toll calls Caller ID Allows the extension user to see the name or telephone number of a caller on the telephone display before answering the call Digital Proprietary Telephones DPTs The system supports a wide variety of digital proprietary telephones which cover the range from a monitor set to a large display hands free version EXtra Device Port XDP Each extension port on the DHLC card supports the connection of a digital proprietary telephone and a single line device The devices have different extension numbers and are treated as two completely different extensions Parallelled Telephone Connection Each extension port on the DHLC card supports the parallel connection of a proprietary telephone and a single line device They share the same extension number and are considered by the system to be one extension Remote Station Lock Control Allows the Manager and the Operators to lock an extension so that outgoing calls cannot be made Super Hybrid System This system supports the connection of digital and analogue proprietary telephones DSS Consoles and single line devices such as single line telephones facsimiles and data terminals Trunk CO Line Answer From Any Station TAFAS Ringing occurs over the external paging system call can be answered from any station 10 System Outline 1 1 System Highlights Uniform Call Distribution UCD A
122. n Expansion shelf 2 PIFIF F F FIFIF F F F F F F F O S S S S S S S S S SISI SI IS S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 E R Expansion shell 1 P FIF F F FIF F F F F F F F F 0151 5155 515 5515 SISI S IS S 112 3 415 67 8 9 10 11 12 13 14 E R Basic shelf PIFIF F F F F F F F F F F B B O S S S S S S S S S 515151515 W 112 314 15 161 1718 19110 1 12 1 2 E R Basic shelf No Name Number POWER for Power Unit 1 2 BSI Basic Slot 1 for CPU card 1 3 BS2 Basic Slot 2 for TSW card 1 4 FSI to 12 Free Slot 1 to 12 12 for optional service card Expansion shelf 1 Expansion shelf 2 Name Number POWER for Power Unit 1 FS1 to FS14 Free Slot 14 for optional service card 40 Installation 2 1 Before Installation 2 1 3 Guide Plate EREFFHETED Guide Plate Front Side Upper Guide Rail Rear Side Press X CCC Upper Latch 1 Press Lower Latch Card Latch Fig b Lower Guide Rail Fig c 1 Before installing the service cards remove the Guide Plate See Fig a from the upper front side of the basic shelf and expansion shelf 1 and 2 if provided by loosening the five Screws 2 Install a service card with facing the components side to the right
123. nder 140 m 24 AWG Under 229m Under 360 m Proprietary Telephone DPT or APT 26 AWG Under 698 m 24 AWG Under 1128 m 22 AWG Under 1798 m gt Single Line Telephone SLT Card Terminal DSS Console Proprietary Telephone SLT DPT APT DHLC KX TD50170 v v v v DLC KX TD50172 ESLC 050175 v indicates that the extension card is available for the terminal 74 Installation 2 4 Extension Cards 2 4 5 Extension Connection of KX A204 Cable KX A205 Clip Terminal This KX A204 cable enables you to connect 8 extensions to the KX TD500 System When you want to connect 8 extensions to the connector KX A205 two of KX A205 are required Please connect KX A204 Cable to KX A205 Clip Terminal as follows Please refer to Section 2 4 6 Cable Pin Numbers for Extension Lines The KX A204 205 consists of the following KX A204 Cable 1 KX A205 Clip Terminal 1 Clip number Connector type KX A205 Clip Terminal 50 pin Amphenol 57JE series or the equivalent 1 25 26 50 DLC Card KX TD50172 or ESLC Card KX TD5017
124. nector of the type shown below unscrew the lower hook pin too Then drive both accessory Screws Option Card T 5 Screw Amphenol 57JE type Accessary Screw 50 pin connector 42 Installation 2 2 Installation of Shelf 2 2 Installation of Shelf 2 21 Installation of Shelf This subsection describes the installation of the shelf with information on expanding the capacity of an existing system Building Block System provides the enlargement of system s ability by installing the optional Expansion Shelf Up to two Expansion Shelves can be installed to the system Each expansion shelf can be equipped with up to 222 lines including Extensions and CO lines The system can consist of one two or three shelves Basic Expansion 1 and Expansion 2 Each shelf contains its own power supply Installation 43 2 2 Installation of Shelf 2 2 20 Basic Shelf Basic Shelf is always required and it can be equipped with up to 192 lines including Extensions and CO lines The basic shelf includes top cover and base shelf The following figure shows a basic system composed of a basic shelf only 44 Installation 2 2 Installation of Shelf Basic Shelf Assembly Top Cover Basic Shelf Base Shelf Side Panel Left Power Unit Fuse Power Indicator Backup Battery Connect
125. nk 2 failure Conference Trunk 2 is not functioning properly Conference Trunk 3 failure Conference Trunk 3 is not functioning properly Conference Trunk 4 failure Conference Trunk 4 is not functioning properly Conference Trunk 5 failure Conference Trunk 5 is not functioning properly Conference Trunk 6 failure Conference Trunk 6 is not functioning properly Conference Trunk 7 failure Conference Trunk 7 is not functioning properly Conference Trunk 8 failure Conference Trunk 8 is not functioning properly Utility 193 4 2 Diagnosis TSW Test Expansion CONF Card Test Operation Continued from step 4 of TSW Test Operation General a Point to Expansion CONF Card Test in the TSW Test Menu screen and click Expansion CONF Card Test screen is displayed This test is available only when Expansion Conference Card is installed in the system Otherwise Not Installed will be displayed b Click Execute After executing the test the Test Result is displayed Error Indication TSW Test Expansion CONF Card Test Description Item Display Input Value Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good TSW Test Expansion CONF Card Test Error Indication Table
126. not functioning properly RAM error Card RAM is not functioning properly MODEM failure MODEM is not functioning properly ERMT OGM ROM error OGM controlling ROM on the DISA card is not DISA functioning properly RAM error OGM controlling RAM on the DISA card is not DISA functioning properly OGM Rec Play OGM Recording and Playing back are not DISA failure functioning properly DSP link error Data link between the DSP card and the PBX is El abnormal Frame IC error ISDN Frame IC is not functioning properly PRI30 BRI ISDN power ISDN power is not functioning properly BRI failure Card Port Test Port Test Operation Continued from step 5 of Card Port Test Operation General a Point to Port Test Port Test screen is displayed b Specify the port number or select All in the Card Port Test Menu screen and click Ifyou select All all ports on the selected card will be tested at a time Click Execute After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 101 178 42 Diagnosis Card 101 DLC Port Ho mma M Result OK Error Indication Note An APT DPT should be connected to the specified card when executing the DLC or DHLC port test Card Port Test Port Test Description Item Display Input Value Description
127. o Number of Dot Extension Line 36 ORN RED 21 3 T No 11 11 ORN BLK 22 3 R 37 YEL RED 23 3 n T No 12 12 YEL BLK 24 3 R 38 GRN RED 25 3 S T No 13 13 GRN BLK 26 3 R 39 GRY RED 27 3 T No 14 14 GRY BLK 28 3 R 40 WHT RED 29 3 T No 15 15 WHT BLK 30 3 R 41 ORN RED 31 4 n T No 16 16 ORN BLK 32 4 R 42 YEL RED 33 4 17 YEL BLK 34 4 43 GRN RED 35 4 18 GRN BLK 36 4 44 GRY RED 37 4 19 GRY BLK 38 4 45 WHT RED 39 4 20 WHT BLK 40 4 46 ORN RED 41 C 21 ORN BLK 42 C 47 YEL RED 43 C 22 YEL BLK 44 C 48 GRN RED 45 C 23 GRN BLK 46 C 49 GRY RED 47 C 24 GRY BLK 48 C 50 WHT RED 49 C 25 WHT BLK 50 C C continuous 80 Installation 2 4 Extension Cards Between Clip Terminal and extensions ESLC Conn Pin Cable Colour Clip No Extension Line 26 WHT BLU 1 T No 1 1 BLU WHT 2 R 27 WHT ORN 3 _ T B No 2 2 ORN WHT 4 R 28 WHT GRN 5 T No 3 3 GRN WHT 6 R 29 WHT BRN 7 No 4 4 BRN WHT 8 R 30 WHT SLT 9 T No 5 5 SLI WHT 10 R 31 RED BLU 11 _ A No 6 6 BLU RED 12 R 32 RED ORN 13 4 T P No 7 7 ORN RED 14 R 33 RED GRN 15 T No 8 8 GRN RED 16 R 34 RED BRN 17 T No 9 9 BRN RED 18 R 35 RED SLT 19 T No 10 10 SLT RED 20 R 36 BLK BLU 21 _ No 11 11 BLU BLK 22 R 37 BLK ORN 23 T 5 No 12 12 ORN BLK 24 R 38 BLK GRN 25 T No
128. of cable pins Please refer to Section 2 4 6 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 4 Maximum cabling distance of the extension line cord twisted cable 7 2 Installation 2 4 Extension Cards 2 4 3 ESLC Card KX TD50175 Insert this card into a free slot KX TD50175 lo 0189 ESLC is marked gt Connection of the extension line cord Insert the 50 pin connector plug of the extension line cord into the 50 pin connector jack on the ESLC card Please refer to Section 2 1 4 Amphenol 57JE type Connector Connector type 50 pin Amphenol 57JE series or the equivalent To Extensions Connection of cable pins Please refer to Section 2 4 6 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 4 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer Installation 7 3 2 4 Extension Cards 2 4 4 Maximum cabling distance of the extension line cord twisted cable 26 AWG Under 140 m 24 AWG Under 229 m 22 AWG Under 360 m E DSS Console I I lt I I I I I U
129. on General a Point to TSW Test in the TSW Test Menu screen and click e TSW Test screen is displayed b Click Execute After executing the test the TSW Test Result is displayed Result HG Error Indication Conference Trunk 3 Conference Trunk 4 Conference Trunk 5 Conference Trunk 6 Conference Trunk 7 Conference Trunk 8 failure TSW Test TSW Test Description Item Display Input Value Description Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good TSW Test TSW Test Error Indication Table Error Message Description Tone failure PB tone detector is not functioning properly TSW1 failure TSW1 is abnormal TSW2 failure TSW2 is abnormal TSW3 failure TSW3 is abnormal TSW4 failure TSWA 15 abnormal TSW35 failure TSWS is abnormal TSW6 failure TSW6 is abnormal 192 Utility 4 2 Diagnosis TSW Test TSW Test Error Indication Table Error Message Description TSW7 failure TSW7 is abnormal TSWS failure TSWS is abnormal TSW9 failure TSW9 is abnormal DPADI failure DPADI is abnormal DPAD2 failure DPAD2 is abnormal DPAD3 failure DPAD3 is abnormal DPAD4 failure DPAD4 is abnormal Conference Trunk 1 failure Conference Trunk 1 is not functioning properly Conference Tru
130. op 1111 Calendar IC stop Possible cause of 1 Count up of the calendar IC is stopped the malfunction 2 Calendar IC of the CPU card failure Countermeasures Confirm the time displayed on the PT Is the displayed time correct Yes Is the time counting up No Set the time from PT maintenance terminal No Is the time set correctly and count ing up correctly Yes Replace the CPU card End Note It is recommended to have a current copy of the programme on disk to facilitate accurate and rapid recovery 236 Troubleshooting 5 2 Troubleshooting Guide 8 CPU RAM backup battery down Error Code 1112 CPU RAM battery alarm Possible cause of 1 Defective rechargeable lithium battery on the CPU card the malfunction 2 Defective CPU card After replacing lithium battery turn on the POWER switch Is there a new related error mes sage in the Error Log Yes Replace the CPU card 2 Countermeasures Enter the system data Note Consult the nearest service center 2 It is recommended to have a current copy of the programme on disk to facilitate accurate and rapid recovery Troubleshooting 237 5 2 Troubleshooting Guide 9 Basic shelf AC power down Error Code 1200 Basic shelf AC power down Possible cause of 1 AC power cord is unplugged the malfunction 2 Power Failure 3 Malfunction of the Power Supply Unit of the Basic Shelf or Power Supply S
131. or Connects the Battery Adaptor Cable Power Switch Turns ON and OFF the Power of Basic Shelf Power Supply Cable Front Panel Q N Transform 10 Base Side Panel Left 11 Power Supply Cable Connector 12 Main Power Switch Turns ON and OFF the Power of Whole Unit 13 Ground Wire Connector GND 14 Base Front Panel 15 LED Cable Installation 45 2 2 Installation of Shelf 16 LED Cable Connector Connects the LED Cable 17 Side Panel Right 18 Flat Cable Connector Connects the Flat Cable from Expansion Shelf 19 Cable Opening 20 Base Board 21 Fan Cable 46 Installation 2 2 Installation of Shelf 2 2 3 Expansion to 2 Shelf System The KX TD500 System can be expanded to 2 Shelf System by installing the Expansion Shelf 1 on the Basic Shelf The 2 Shelf system can be equipped with up to 414 lines including extensions and CO lines The following figure shows a 2 Shelf System composed of a basic shelf and an expansion shelf Installation 47 2 2 Installation of Shelf Expansion Shelf Assembly 10 11 12 1 Side Panel Left 2 Power Unit 3 Power Indicator 4 Power Switch Turns ON and OFF the Power of Expansion Shelf 5 Backup Battery Connector Connects the Battery Adaptor Cable 6 Fuse 7 Power Supply Cable 8 Front Panel 9 LED Cable Connector
132. or Internal c Click Execute Loop Back Test is executed between the Generator 1 and the Receiver 1 After executing the test the test result is displayed Example When an 1 card is installed in the Slot No 209 Utility 181 4 2 Diagnosis Card 209 1 voce Result OK Error Indication Card Port Test Loop Back Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Mode Internal Used to specify Internal Loop Back or External External Loop Back E1 digital trunk card only Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good Card Port Test Loop Back Test Error Indication Table Error Message Description Card Applied Speech path Speech path is abnormal El failure Control signal Control signal path is abnormal El path failure 182 Utility 42 Diagnosis Card Port Test Caller ID Loop Back Test Operation Continued from step 5 of Card Port Test Operation General Caller ID Loop Back Test a Point to in the Card Port Test Menu screen and click Caller ID Loop Back Test screen is displayed
133. or DISA card OGM was not recorded after the installation 1315 DISA OGM ROM RAM IDISA ROM RAM failure occurred failure 1318 Digital trunk out of sync E1 or PRI30 card physical number XXX lost the synchronisation with the clock time sent from the Central Office Utility 215 4 5 Error Log Error Code Error Message Cause 1319 Digital trunk RAI signal 1 or PRI30 card physical number XXX received RAI reception Remote Alarm Indication signal sent from the Central Office 1320 Digital trunk AIS signal 1 or PRI30 card physical number XXX received AIS reception Alarm Indication Signal signal sent from the Central Office 1323 Digital trunk frame failure On booting up of E1 or PRI30 card physical number XXX it failed to synchronise with the clock time sent from the Central Office 216 Utility 4 6 Log File 4 6 Log File 4 6 1 Log File Used to make a Log File text format automatically Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Log File Log File menu is displayed 3 Click Capture On Log File screen is displayed You can select the Log File type Error Log or Traffic The system will save Error Log or Traffic data depending on your selection Utility 217 46 Log File 4 Click Capture off The system creates a Log Fil
134. p down menu Local Connect screen is displayed Loc al Connect Port COM1 HL Code CR LF Le ER Baud Rate 19200 bps Y Password 3 Enter the appropriate communication parameters and the System Programming password 4 Click OK Communication between the KX TD500 and a PC begins e After a data link is established choose a desired command from the Main Menu Maintenance Console Guide 15 9 3 4 System Administration 3 4 3 Remote Administration Remote Connection You can execute the System Administration from a remote location using a modem via public telephone line Operation 1 Point to Connection in the Main Menu and click The Connection drop down menu is displayed 2 Point to Connect and click Remote in the drop down menu Remote Connect screen is displayed Remote Connect Profile Harne Save Port COM1 HL Code CR LF BaudRate 9600 bps AT amp FO0E0V1X0510 30512 50 Command Ki i Dial Humber Dial Type Auto Tone Password Save Password Comment Initial Cancel 3 Enter the appropriate communication parameters and the System Programming password 4 Click IOK Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 C
135. played Example When an ELCOT card is installed in the Slot No 102 and an ESLC card is installed in the Slot No 107 CO Extension Path Test Card 102 ELCOT Port No extension Car tort w Result Error Indication 184 Utility 4 2 Diagnosis Card Port Test CO Extension Path Test Description Item Display Input Value Description CO Card Card No Type The card number and the type of the target card ELCOT to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 8 all Used to specify the port number of the trunk card to be diagnosed Extension Card Card No Type Used to specify the paired extension card in OUS Out of Service status to be diagnosed Options ESLC DHLC Port No 1 8 16 all Used to specify the port number of the extension card to be diagnosed Result OK The results of diagnosis NG Error See Error Indication The details of an error Indication Table Displayed only when Result is NG no good TXXXXX amp EXXXXX Error Message TXXXXX Physical port no of CO EXXXXX Physical port no of Extension Card Port Test CO Extension Path Test Error Indication Table Error Message Description Loop current failure Loop current was not detected Bell detection failure Bell signal was not detected PB Generator failure PB Generator is not functioning proper
136. plays the current system status Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed Maintenance Console Utility 3 Click System Status System Status screen is displayed 206 Utility 4 4 System Status Description Item Description Software Version of the PBX software Version Date Date of the PBX software released Area Code Destination Code SMDR Current status of SMDR Device CONF Trunks Available conference trunk number Additional Current status of optional Conference Trunk card of TSW card CONF Additional Current status of optional OHCA card of TSW card OHCA Basic Shelf Current status of the Basic Shelf Expansion Current status of the Expansion Shelf 1 Shelf 1 Expansion Current status of the Expansion Shelf 2 Shelf 2 Clock Mode Displayed only when an digital trunk BRI or PRI30 card is installed in the system External The system synchronises with the External Clock Internal The system synchronises with the Internal Clock Master Clock Displayed only when an digital trunk BRI or PRI30 card is Card installed in the system XXX physical number of the master card is displayed when the external clock mode is utilised Nothing is displayed when
137. res of the telephone line This card supports Caller ID service or Pay Tone service ISDN Basic Rate Access Interface BRI Card KX TD50288 This card interfaces ISDN Basic Access line 2B D It is available to connect 8 BRI ISDN lines to the system per BRI ISDN card A BRI ISDN line has capacity of 2 voice conversations ISDN Primary Rate Access Interface PRI30 Card KX TD50290 This card interfaces ISDN Primary Access line 1 circuit card A PRI ISDN line has capacity of 30 voice conversations System Outline 21 1 4 Service Cards Description 1 4 3 Resource Cards Direct Inward System Access DISA Card KX T96191 This card interfaces 4 central office trunks arranged for Direct Inward System Access DISA and the TDM bus Enhanced Remote Circuit ERMT Card KX TD50197 This card is necessary for accessing the system from a remote location This card supports the V 34 modem standard of ITU T recommendation This card supports data transmission rate at 33 600 bps 22 System Outline 1 4 Service Cards Description 1 4 4 Other Cards Doorphone Circuit DPH Card KX T96161 This card interfaces 4 doorphones and the TDM bus Up to 4 doorphones per DPH card can be connected to the system Note The DPH card is not available in some countries Caller ID Card KX TD193 This card supports the Caller ID service provided by Central Office and is installed on the ELCOT card Caller ID a
138. ring instructions as well as how to install the optional cards and units including environmental requirements Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console software and the basic information you need Section 4 Utility Describes the information necessary for testing monitoring and maintaining the KX TD500 System using the Maintenance Console software for a PC Section 5 Troubleshooting Provides information for system and telephone troubleshooting About the Other Manuals Along with this Installation Manual the following manuals are available Features Guide Describes every basic optional and programmable features of the KX TD500 System in alphabetical order User Manual Designed for users of Digital Super Hybrid System KX TD500 The focus is Digital Proprietary Telephones DPTs Digital DSS Consoles Single Line Telephones SLTs and their features Programming Guide Describes step by step instruction for performing system programming using the Maintenance Console software for a PC Introduction Table of Contents 1 System Outline INE CIOINIIPIMIIEEEIr m 10 EEE System Highlights on eterne te heath eserves test hua ED dees 10 1 2 System Construct Onsincsscdcscssccssesssescesesdeasusessacesnasecoavessssdes soacsvocssansoesscsesevecsoseosaseceeceees 12 L2 I Basic System ein nerit eet e e aere tec tees eet eite 12 1 2 2 System Expansion n pum ed be
139. s MB of hard disk space plus about 500 kilobytes KB additional disk space for user files Note Please select Small Fonts by using the Display Properties Settings Font size programming of the Windows system Otherwise the characters used in the display may not be displayed correctly 148 Maintenance Console Guide 3 1 Installing PC Programming Software 3 1 2 Starting Setup To begin installation 1 Insert Setup Disk 1 into the appropriate drive 2 Follow the instructions for your Windows platform In Windows 3 1 or later Choose the Run command from the File menu in Programme Manager In Windows 95 98 Choose the Run command from the Start Menu 3 Type A setup exe and click OK Or click Browse to find and open A setup exe You will see the window shown below and then the Maintenance Console Installer screen appears Maintenance Console Installer screen 2 KX TD500 Maint KX 7TD500 Maintenance Console 4 Press Next if you accept C Programmefiles Panasonic KX TD500 Maintenance Console initial value as your Maintenance Console software directory Or enter a different directory name if necessary and press Next Maintenance Console Guide 149 3 1 Installing PC Programming Software You will see the window shown below Z KX TD500 Maintenance Console Setup KA TD500 Maintenance Console Select Program Folder
140. s Disconnect the DPT or APT and extensions assigned for power failure operation do not operate connected to the extension port The dialling mode tone or pulse is improper connect a single line telephone Set the Tone Pulse switch to the other position Originating an outside call Call Transfer or Conference cannot be performed The corresponding CO button does not exist on the proprietary telephone Programme the CO button Please refer to Flexible CO key Assignment in Section 4 3 Extension Line of the Programming Guide Troubleshooting 223 5 2 Troubleshooting Guide 5 2 Troubleshooting Guide 5 2 1 Troubleshooting Guide This subsection uses system troubleshooting flow charts to guide the service personnel in efficient and systematic testing and fault location The system troubleshooting flow charts provide service personnel with a step by step sequence to use for system evaluation Isolated steps in a flow chart should never be used out of context since any step assumes that proper results were obtained on all previous tests 224 Troubleshooting 5 2 Troubleshooting Guide 5 2 2 Troubleshooting via the LED Indicators When the system detects a problem the alarm LED indicator located on the top shelf will turn red If the detected trouble is generated by a card the alarm LED indicator on the card will light up Refer to the figure and the table below W
141. set to OFF LED No Item Colour Status Contents D21 Green ON LINEI Data Link established FLASH LINEI Layer Synchronisation established Detection of Signal OFF LINEI No Detection of Signal 32 System Outline 16 Specifications e When the Ist bit of the DIP Switch SW2 is set to OFF LED No Item Colour Status Contents D22 Green ON LINE2 Data Link established FLASH LINE2 Layer Synchronisation established Detection of Signal OFF LINE2 No Detection of Signal D23 Green ON LINE3 Data Link established FLASH LINE3 Layer Synchronisation established Detection of Signal OFF LINE3 No Detection of Signal D24 Green ON LINEA Data Link established FLASH LINEA Layer Synchronisation established Detection of Signal OFF LINEA No Detection of Signal D25 Green ON LINES Data Link established FLASH LINES Layer Synchronisation established Detection of Signal OFF LINES No Detection of Signal D26 Green ON LINE6 Data Link established FLASH LINE6 Layer Synchronisation established Detection of Signal OFF LINE6 No Detection of Signal D27 Green ON LINE7 Data Link established FLASH LINE7 Layer1 Synchronisation established Detection of Signal OFF LINE7 No Detection of Signal D28 Green ON LINES Data Link established FLASH LINES Layer Synchronisation established Detection of Signal OFF LINES No Detection of Signal
142. t 1107 Basic shelf fan alarm The fan of Basic shelf gets out of order 1108 Expansion shelf 1 fan alarm The fan of Expansion shelf 1 gets out of order 1109 Expansion shelf 2 fan alarm The fan of Expansion shelf 2 gets out of order 1110 Calendar IC R W stop The calendar IC of CPU card is defective 1111 Calendar IC stop The calendar IC of CPU card is defective 1112 CPU RAM battery alarm The CPU RAM battery alarm occurs because of defective lithium battery on the CPU card or defective CPU card Error Log Minor Error Code Error Message Cause 1200 Basic shelf AC power down The Basic shelf AC power malfunction occurs for the following reasons a AC power cord is unplugged b Power Failure Malfunction of Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1201 Expansion shelf 1 AC The Expansion shelf AC power malfunction occurs for power down the following reasons a Power Failure b Malfunction of Power Supply Unit of the Expansion Shelf 1 or the trouble with the Power Supply System Backboard CPU card of the Shelf 1202 Expansion shelf 2 AC The Expansion shelf AC power malfunction occurs for power down the following reasons a Power Failure b Malfunction of Power Supply Unit of the Expansion Shelf 2 or the trouble with the Power Supply System Backboard CPU card of the Shelf 214 Utility 4 5 Error Log
143. t is NG no good TSW Test Digital OHCA Card Test Error Indication Table Error Message Description Not Installed Digital OHCA Card is not installed OHCA 1 failure Digital OHCA Card TSW 1 is defective OHCA 2 failure Digital OHCA Card TSW 2 is defective OHCA 3 failure Digital OHCA Card TSW 3 is defective OHCA 4 failure Digital OHCA Card TSW 4 is defective 196 Utility 4 3 Traffic Information 4 3 Traffic Information 4 3 Traffic Information You can display the traffic information on your Maintenance Console PC by downloading the traffic data measured at KX TD500 System Traffic Menu consists of the following five submenus e 4 3 2 Station 43 3 Trunk Group 43 4 Operator e 4 3 5 UCD Uniform Call Distribution 43 6 OGM If you select Traffic Information in the Utility drop down menu Traffic Measurement screen is displayed The current status of traffic measurement is displayed on the top of this screen There are Start Stop and View buttons which control measurement depending on under the condition of traffic measurement The details of each item are as follows Traffic Measurement Status Now Idling The system is not in the measurement mode at present Now measuring The system is in the measurement mode now Start traffic measurement e Start button The traffic measurement begins This button is available only when the Traffic Measurem
144. ters RS 232C Port 1 PROG is used for system programming diagnostics and external system database storage Save Load functions and Port 2 SMDR for Station Message Detailed Recording SMDR only 8 90 90 8e 90 8o 8o 8o 90 89 n lo 000000000000 lo Pin Configuration PROG SMDR Pin No Signal Name Circuit Type EIA 1 FG Frame Ground AA 2 SD TXD Transmitted Data BA 3 RD RXD Received Data BB 4 RTS Request To Send CA No Connection 5 CTS Clear To Send CB No Connection 6 DR DSR Data Set Ready CC 128 Installation 2 8 Peripheral Equipment Pin Configuration PROG SMDR Pin No Signal Name Circuit Type EIA 7 SG Signal Ground AB 8 DCD Data Carrier CF Detect 20 ER DTR Data Terminal CD Ready Serial Interface RS 232C signals Frame Ground FG Connects to the unit frame and the earth ground conductor of the AC power cord Transmitted Data TXD output Conveys signals from the unit to the printer A Mark condition is held unless data or BREAK signals are being transmitted Received Data RXD input Conveys signals from the printer Request To Send RTS output This signal is not used Clear To Send CTS input This signal is not used Data Set Ready DSR input The ON condition of circuit DSR
145. that is polari ty sensitive CAUSE SOLUTION The T is connected to the R KX TD500 extension Reverse the connections of the T R Troubleshooting 221 5 1 Troubleshooting Continued from the previous page Connection between the central office and the KX TD500 CAUSE SOLUTION CO lines are connected to the T2 T1 Reconnect the CO lines to the TI R1 or T2 R2 of the T2 telephone jack using 2 con e eR ductor wiring e eT Can you dial No e R2 out on a CO line CO line KX TD500 CO lines are connected to the T2 R1 T2 eT e R2 CO line KX TD500 222 Troubleshooting 5 1 Troubleshooting 5 1 3 Operation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION When using the The HANDSET When the headset is not used set the speakerphone mode with HEADSET selector is set HANDSET HEADSET selector to an analogue proprietary to the HEADSET the HANDSET position telephone nothing is position audible When using the speakerphone monitor mode with a DPT nothing is audible The HEADSET mode is selected by Station Programming Handset Headset Selection When the headset is not used select the HANDSET mode by Station Programming The unit does not ring The Ringer Volume Set to HIGH or LOW Selector is set to OFF During a power failure A DPT or APT i
146. the current connection to the Auxiliary Connection Connection Insert the modular plugs of connection cords 6 conductor wiring to the modular jacks of Central Office Line cards ELCOT and Extension cards DHLC ESLC TsTeTi RiReRs Tn Tip Rn Ring Modular plug I Modular Jack 1 r Modular Jack 2 r Modular Jack 3 Central Office Line card Extension card ELCOT DHLC ESLC 1 3 2 Installation 2 9 Auxiliary Connection for Power Failure Transfer Insert the modular plugs of connection cords 6 conductor wiring to the modular jacks of Central Office Line card ELCOT and Extension cards DHLC ESLC Note DLC card Extension card is not available for Power Failure Transfer Connection of Central Office Line and Extensions 50 pin Connector 50 pin Connector 26 26 1 1 27 27 2 2 28 28 55 55 4 4 4 2 2 4 30 30 5 5 31 Modular Jack 1 31 6 6 32 32 7 7 33 33 8 RH 8 34 34 9 9 35 35 10 10 36 36 11 11 37 6 6 37 12 5 1 12 38 3 3 38 13 1 1 13 39 39 14 14 40 Modular Jack 2 40 15 15 41 41 16 16 42 42 17 on 17 43 43 18 18 44 44 19 6 6 19
147. three types 42 2 Card Port Test On line Off line diagnosis e 42 3 CPU Test Off line diagnosis 42 4 TSW Test Off line diagnosis Diagnosis Card Information screen an example of Off line diagnosis mens BN rae RN COTES IE CIS 172 Utility 4 2 Diagnosis 4 2 2 Card Port Test On line Off line diagnosis Functions to be verified This test verifies the status of each card for the following items Classification Target Card Test Item Card Test DLC DHLC ESLC ELCOT E amp M LIN TYPE ROM RAM K DISA LINK TYPE DISA ROM DISA RAM OGM ROM OGM RAM OGM REC PLAY DPH TYPE ERMT LIN TYPE ROM RAM MODEM K El LINK TYPE ROM RAM DSP LINK PRI30 LINK TYPE ROM RAM FRAME IC Utility 173 4 2 Diagnosis Functions to be verified Classification Target Card Test Item Card Test BRI LINK TYPE ROM RAM FRAME IC POWER DC Port Test DLC DHLC Speech Path HDLC DISA Speech Path DTMF Receiver Tone Detector DTMF G R Test El DTMF G R DSP Card BRI PRI30 DTMF G Loop Back Test El Control Channel Speech Channel Caller ID Loop Back Test ELCOT Caller ID Loop Back CO Extension Path Test ELCOT Loop Current Paired Extension DHLC pe ESLC Hook Dial Pulse Path CO EXT Path EXT CO PBR 1 EXT PBR 2
148. to work with Point to the desired menu title and click The corresponding drop down menu appears on the screen If you click a command in the drop down menu a dialogue box appears Example E TD500 Maintenance Console Elle Connection il by Interactive ode 1 Gonfiguration 2 System 3 Group 4 Line 5 Features 6 Toll Restriction TARS 8 Private Network 9 DDI DID 10 Maintenance ie KX TD500 File DATAFILE TD5 Batch Mode Submenu If you notice the small triangle at the right of the command there is a Submenu containing more choices Example TD500 Maintenance Console File Connection by interactive ode 1 Gonfiguration 2 System 3 Group 4 Line 5 Features 6 Toll Restriction TARS 8 Private Network 9 DDI DID 10 Maintenance wv w w w ww EE v v 3 1 Trunk Group 3 2 Extension Group 3 3 Paging Group 3 4 DIL1 N Group 3 5 OGM Group File DATAFILE TD5 Batch Mode Maintenance Console Guide 155 3 3 Basic Operation 3 3 2 Setup Dialogue Setup dialogue buttons are arranged in the lower side of each programming screen These buttons are used for saving or cancelling the data change you have made Example 4 1 Trunk Line Se CardNo 404 ELCOT x Port No Copy Name rincoming Type Dial Type
149. ty This section provides the information necessary for testing monitoring and maintaining the system using a Windows machine in interactive mode 169 Utility 4 1 Introduction 4 1 Introduction 4 1 1 Introduction Utility software is designed to diagnose and fix problems and to output Traffic Measurement and Error Log information This section describes the information necessary for testing monitoring and maintaining the system using Windows machine in interactive format The modular self testing capabilities of the system allow most maintenance to be reduced to simple procedures Only one administration device can be performing system administration at the same time 170 Utility 4 1 Introduction 4 1 2 Structure of Utility Programme Utility Diagnosis Traffic Information Card Port Test CPU Test TSW Test System Status System Status Card Status Error Log Port Status Major Log File Minor Utility drop down menu screen TD500 Maintenance nsole Capture On Capture Off View Log File Utility 171 4 2 Diagnosis 4 2 Diagnosis 4 2 Diagnosis System Diagnosis programme is used to test the system hardwares and pinpoint the problems caused by hardware defects System Diagnosis programme is classified into the following
150. umber received the AIS Alarm the malfunction Indication Signal signal from the Central Office Countermeasures Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode NG Check the cabling between E1 or PRI30 and CSU and CSU and NIU If not properly cabled change the cabling OK NG Execute Loop Back Test Internal Test Results NG Test Results OK Replace the E1 or PRI30 card with a new one Execute Loop Back Test External between KX TD500 and CSU OK 2 x Check the CSU If not good replace it with a new one Ask the E1 or PRIS3O carrier to check the line conditions Or check the equipment in other switching system which your E1 or PRI30 lines are connected with Another 1 or PRI30 card with next priority will work as a master card if more than two E1 or PRI30 cards were registered to the system by PC programming TSW card configuration beforehand Otherwise the system will synchronise with the system internal clock Troubleshooting 253 5 2 Troubleshooting Guide 25 Digital trunk failure frame trouble Error Code 1323 xyy Digital trunk frame failure 1103 Shelf number yy 01 to 14 Slot number Possible cause of On booting up of E1 or PRI30 card physical number it failed
151. upply cable into the power supply cable connector AC OUT 2 Power supply cable Top cover Expansion shelf Basic shelf Base shelf Installation 5 5 2 2 Installation of Shelf 2 2 4 Expansion to 3 Shelf System The KX TD500 System can be expanded to 3 Shelf System by installing the Expansion Shelf 2 on the 2 Shelf System Up to 512 lines including Extensions and CO lines can be equipped with 3 Shelf System Note Before stacking the Expansion Shelf 2 on the 2 Shelf System remove the front panel and side panels from Expansion Shelf 2 following the procedures described in Section 2 2 3 Expansion to 2 Shelf System If a part of the top cover is not removed it is necessary to remove the part of the top cover just like the 2 Shelf System Please refer to Removing a Part of the Top Cover in Section 2 2 3 Expansion to 2 Shelf System The figure below shows a 3 Shelf System composed of a basic shelf and two expansion shelves 5 6 Installation 2 2 Installation of Shelf Stacking on the 2 Shelf System 1 To connect the expansion shelf 2 with 2 Shelf System place the holes of the expansion shelf 2 exactly on the holes of the expansion shelf 1 Note Remove the plastic cover on the back cover of the Expansion Shelf 2 Please refer to Removing Parts on the Top Cover and Back Cover in Section 2 2 4 Expansion to 3 Shelf System 1 Expansion shelf 2 Expansion shelf 1
152. ystem Backboard CPU card failure of the Shelf ounternicasures Did the above item 1 or 2 occur at the recorded time of the Error Log No Does the trouble occur frequently Yes Replace the Power Supply Unit No change in condition Replace the CPU card No change in condition Replace the Shelf End Note It is desirable to store the system programming data on a floppy disk to facilitate accurate and rapid recovery considering the limited running time about 3 years of the backup battery in case the Power Failure continues for a long time 238 Troubleshooting 5 2 Troubleshooting Guide 10 Expansion shelf AC power down Error Code 1201 Expansion shelf 1 AC power down 1202 Expansion shelf 2 AC power down Possible cause of 1 Power failure the malfunction 2 Power Supply Unit malfunction of the Expansion Shelf n n 1 or 2 or trouble with the Power Supply System Backboard CPU card of the shelf Countermeasures Did the above item 1 occur at the recorded time of the Error Log Yes Is there a new error message in the Error Log when the RESET button is pressed No Does the trouble occur frequently Replace the Power Supply Unit Replace the CPU card re Replace the Shelf Note It is recommended to have a current copy of the programme on disk to facilitate accurate and rapid recovery No change in condition No change in condition Troub

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