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1. Unit Will Not Turn Off 1 Replace Keypad 2 Replace System Board If unable to repair unit then please call 800 326 4890 option 2 to arrange for return to Masimo Corporation 12 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 4 Repair and Returns 4 1 4 1 1 4 2 4 2 1 4 2 2 4 2 3 Repair Policy Masimo or an authorized Service Department must perform warranty repair and service Do not use malfunctioning equipment The product must be repaired Please clean contaminated dirty equipment before returning Make sure it is fully dry before packing the equipment To return the Rad 57 unit for service please follow the Return Procedure outlined in this section Return Procedure Please clean contaminated dirty equipment before returning and make sure it is completely dry before packing the equipment Recommended decontamination procedure for Rad 57 units that had the potential for being exposed to infectious materials 4 2 2 1 Put on Lab coat or other protective garment 4 2 2 2 Put on gloves 4 2 2 3 Place equipment on the designated decontamination table 4 2 2 4 Apply cleaning agent preferably 10 Bleach to Water solution to paper towel or use Cidex wipes 4 2 2 5 Wipe down all aspects of the equipment 4 2 2 6 Let the equipment air dry completely 4 2 2 7 Remove gloves 4 2 2 8 Move equipment to the area designated for equipment that has been through t
2. 57 7 57 Signal Extraction Pulse CO Oximeter SERVICE MANUAL 57 RAD 57M RAD 57CM Signal Extraction Pulse CO Oximeter Service Manual This Rad 57 Service Manual is intended to provide the necessary information for proper servicing of the Rad 57 family of Pulse CO Oximeters This manual is structured to support troubleshooting to the assembly or module level This manual does not provide instructions for troubleshooting to the printed circuit board component level Do not service a Rad 57 unit without completely reading and understanding these instructions Masimo service training is required prior to utilization of this manual CAUTION U S Federal law restricts this device to sale by or on the order of a physician Masimo Corporation 40 Parker Irvine CA 92618 USA Tel 800 326 4890 Tel 949 297 7000 Fax 949 297 7001 www masimo com Authorized Representative MDSS GmbH Burckhardstrasse 1 D 30163 Hanover Germany Tel 49 511 62 62 86 30 49 511 62 62 86 33 Made in USA 2009 Masimo Corporation All rights reserved Masimo SET Signal Extraction Technology LNCS LNOP Signal 1 SoCO SpMet and 1 are registered trademarks of Masimo Corporation Rad 57 Rad 57C Rad 57M Rad 57CM Rainbow Pulse CO Oximeter LNOPv APOD SIQ and SST are trademarks of Masimo Corporation VueLink is the property of its owner Covered by one or more of t
3. Cautions Do not autoclave pressure sterilize or gas sterilize this oximeter Do not soak or immerse the monitor in any liquid Use the cleaning solution sparingly Allow unit to air dry Excessive solution can flow into the monitor and cause damage to internal components Do not touch press or rub the display panels with abrasive cleaning compounds instruments brushes rough surface materials or bring them into contact with anything that could scratch the panel Do not use petroleum based or acetone solutions or other harsh solvents to clean the oximeter These substances attack the device s materials and device failure can result 2 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 2 3 Battery Operation 2 3 1 The Rad 57 includes 4 AA alkaline batteries 2 3 2 Before using the Rad 57 as a handheld or transport monitor it is best to verify the charge level of the batteries Please reference the Operator s Manual for specifications of battery life 2 3 3 The battery charge LED indicators on the keypad will indicate the approximate life left with the batteries 2 3 4 As a precaution it is advisable to replace the batteries as soon as the final indicator starts flashing 2 4 Replacing the Batteries 2 4 1 Turn the unit off and disconnect the patient cable 2 4 2 Position the unit face down use a soft surface to protect the unit from possible cosmetic damage 2 4 3 Depress the battery cov
4. and Par SCREW FLAT HEAD 2 56 X 3 16 25 0 0005 ADHESIVE CYANOACRYLATE LOCTITE 262 SCREW 84 40 3 16 PHILLIPS 100 PK 1 LABEL BATTERY COMPARTMENT RAD SRADS7T 1 GASKET BATTRY COMPART ENSOLITE IVI RoHS 4 GASKET SCREW HOLE PORON o62 k RoHS 1 CARBOXYHEMOGLOBIN SATURATION O Z S O ADHESIVE BACKED POLYURETHANE 2 1 SATURATION O 2 1 Laen assemeLeo mexico ooo O 2 4 3 0 3 5 7 1 2 17 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 18 Device internally Powered No Mains Connection Basic Insulation NOTES 1 Basic Insulation 1 5 HI 4mm Creepage Distance 2 5mm Air Clearance 2 Classification internally Powered Equipment Operation Continuous Operation Applied Part Type BF TOLERANCES EXCEPT 5 NOTED 1 5 01 2 005 ANG 11 DO NOT SCALE DWG DIMENSIONS ARE J SCHMIDT Probe Basic Type BF Applied Part Insulation 8 22 05 CHK ENG PART 1 LISTED UL FILE NO TME FRM1222 REV 5 118980 4 LES OTHERWISE SPECIFIED THIRD ANGLE PROJECTION 234 2 Rad 57 Signal Extraction Pul
5. check software levels Previous version 57 8 2 13 How to check software levels New version 57 9 2 14 aie are ania nee 9 3 AAE EE N 10 3 1 Safety 10 3 2 General 5 10 3 3 Troubleshooting nanana a A A 10 3 4 Service 8 11 4 Returns 13 4 1 eed 13 4 2 Return Procedure 13 5 Drawings 5 15 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 1 Overview 1 1 About this Manual This manual explains how to service the Rad 57 family of Pulse CO Oximeters Important safety information relating to the general use of the Rad 57 appears in the Operator s Manual Other important safety information is located throughout this manual where appropriate 1 2 WARNINGS Cautions and Notes Please read and follow any warnings cautions and notes presented throughout this manual An explanation of these labels is as follows A WARNING is provided when actions may result in a serious outcome injury serious adverse
6. needed in the troubleshooting of the Rad 57 2 13 How to check software levels New version Rad 57 2 13 1 2 13 2 2 13 3 2 13 4 2 13 5 2 13 6 2 13 7 2 13 8 2 13 9 2 14 2 14 1 2 14 2 2 14 3 For ease of operation remove the cable and or sensor from the unit Power the unit on The unit should display No CbL prior to looking up the software versions Press and hold together first the up arrow A button then the Mode Enter button This should be done in order and fairly quick After few seconds you should see Ser on the display Press the Mode Enter button once You should now see UEr The U actually is a representation of the letter V for Version Press the NEXT button once to see the Main software level Press the NEXT button one more time to see the MX 1 software level Pressing the NEXT button a third time displays a software version that is not needed in the troubleshooting of the Rad 57 Battery Test Install four 4 AA alkaline batteries If the unit was installed with brand new batteries all four 4 battery charge LED indicators should be illuminated indicating a full charge If all four 4 LEDs are not lit then remove all four 4 batteries and try another set Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 9 2 14 4 If all four 4 indicators are still not lit then contact Masimo Corpor
7. M BOARD System Power 7 SEGMENT DISPLAY Sound Main gt Processor Processor Watchdog Path Speaker Driver Membrane Connector A SPEAKER BATTERY 15 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual KEYPAD SWITCHES LIGHTS JOJDBUUOD JOSUBS Basic Isolation MSS ASSEMBLY RAINBOW HANDHELD N 8 ig gee REE ie 55 lt 258 a8 BE amp 15 spco INSTRUMENT 79 3 ED THIRD ANGLE PROgECTION yore Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 16 Rad 57 Bill of Material 1 1 KIT PLASTIC WITH SPEAKER RAD 57 S O 2 1 LABEL CERTIFICATION uL Masimo 3 LABEL RAD 57 SERIAL NUMBER HAND 4 UP Not available for sale lt 4 STANDOFF 3ne HEX 4 SCREW PANHEAD 2 56x7M6 100PK 1 SystemBoard Prog SpCO SpMet 1 Board V7 4 0 9 SpO2 PR
8. Value GT SpCO 7 3 8 3 4 1 6 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 2 11 2 Connect the Masimo Rainbow Tester to the Pulse Oximeter 2 11 3 Verify reading appears within approximately 8 seconds Verify the values are within the Tester Specifications table above 2 11 3 1 If the unit has both SpMet and the Perfusion Index indicator bar will not be available The PI value will be displayed on the LED screen after pushing the DISPLAY button two times There is no specification for the PI value 2 11 4 Test the alarm limits at each of the following settings 2 11 4 1 Initial parameter values are set to Factory Default 5 2 Hi OFF LO 90 BPM 140 LO 50 10 LO OFF SpMet 3 LO OFF 2 11 4 2 Verify each alarm inducing setting initiates an audible alarm and a visual alarm Both levels of the LED display should flash Verify the yellow Alarm Silenced LED is off during the alarm condition Test 1 Non Alarming Limits 5 2 High OFF Low 90 Test 2 Alarming Limits 5 2 High 80 Low 70 Test 3 Non Alarming Limits BPM High 140 Low 50 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual Test 4 Alarming Limits BPM High 60 Low 55 Test 5 Non Alarming Limits SpCO High 10 Low 0 T
9. affect and death to the patient or user Look for text in a gray shaded box Sample of a WARNING WARNING THIS IS SAMPLE A WARNING STATEMENT A Caution is given when any special care is to be exercised by the patient or user to avoid injury to the patient damage to this device or damage to other property Sample of a Caution Caution This is a sample of a Caution statement A Note is provided when extra general information is applicable Sample of a Note Note This is a sample of a Note statement Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 1 2 Testing and Maintenance 2 1 Introduction 2 1 1 This chapter covers Cleaning Battery Operation and Replacement Testing and how to obtain service under normal operation Note No internal adjustments or recalibration is required 2 1 2 Service should be done by qualified personnel only Safety checks should be performed in accordance with local and governmental regulations 2 2 Cleaning WARNING BEFORE CLEANING THE PULSE CO OXIMETER TURN THE UNIT OFF 2 2 1 To clean the display panel use a cotton swab moistened with 70 isopropyl alcohol and gently wipe the panel 2 2 2 To clean the outer surface of the instrument use a soft cloth moistened with a 70 isopropyl alcohol WARNING DO NOT ALLOW LIQUIDS TO ENTER THE INTERIOR OF THE INSTRUMENT 2 2 3 To decontaminate unit refer to Section 4 2 2
10. ation for a return authorization 3 Repair 3 1 Safety Precautions WARNING DO NOT DISASSEMBLE OR ASSEMBLE THE UNIT WHILE THE BATTERIES ARE STILL INSTALLED WARNING ENSURE THE UNIT HAS BEEN PROPERLY CLEANED PER THE CLEANING INSTRUCTIONS 3 2 3 2 1 3 2 2 3 2 3 3 2 4 3 2 5 3 3 3 3 1 3 3 2 3 3 3 10 General Procedures Examine for cosmetic damage prior to disassembly or troubleshooting External damage may be helpful in determining the root cause of the failure Note any markings or labeling the end user may have placed on the unit that may need to be duplicated or transferred in the event the housing or ancillary components are to be replaced Make note of the unit serial number Make note of the unit s software versions in the event the Pulse CO Oximeter board or system board is replaced These boards will require software versions compatible with the unit s latest configuration Contact Masimo Corporation to determine warranty status Troubleshooting The troubleshooting procedure in this manual instructs the technician to isolate the failure down to the sub assembly level The intention is to have the Unit Under Test UUT repaired with minimal steps The Masimo Rainbow Tester is needed to perform the Performance Verification in Section 2 10 upon completion of repairs Tools required are as follows Phillips head screwdriver 0 Multimeter The troubleshootin
11. e unit turns off 2 7 Key Press Button Test 2 7 1 With the unit on press each soft key button with the exception of the Power Standby button and verify that the oximeter acknowledges each key press with an audible beep tone and or by indicating an associated change on the display 2 8 Menu Navigation Test 2 8 1 With the unit turned on press the MODE ENTER button several times slowly and verify the menu scrolls through the various top level menu selections 2 8 1 1 Level 1 CbL Connection verification 2 8 1 2 Level 2 AL VOL Alarm volume 2 8 1 3 Level 3 90 LO Alarm limit settings 2 8 1 4 Level 4 Sensor sensitivity setting 2 8 1 5 Level 5 Trn OFF Trend on or off setting 2 8 1 6 Level 6 888 888 Brightness setting 2 8 1 7 Press the button a sixth time Menu should return to the beginning view Caution The limits for SoCO and SpMet will remain set Sticky even during a power cycle SpO2 limits will reset to the factory default after a power cycle 2 8 2 Press the MODE ENTER button once should be at the AL VOL selection Verify that pressing the up and down arrows changes the volume 2 9 LCD Brightness Test 2 9 1 With the unit turned on depress the MODE ENTER button five 5 times When the display appears as 888 888 use the up and down arrows to verify the brightness both lightens and darkens 4 Rad 57 Signal Extraction Pul
12. er release button and slide the cover off Caution Do not use rechargeable batieries 2 4 4 Remove all 4 batteries Replace with 4 new batteries Alkaline AA paying attention to proper polarity positioning 2 4 5 Depress the battery cover release button and slide the cover back onto the unit Verify the button pops up securing the cover 2 4 6 As soon as the batteries are installed the unit may turn on automatically If not turn the unit on and verify all LEDs illuminate momentarily After the unit boots the four charge level LEDs should remain lit and the message No is displayed Note Follow local governing guidelines for proper disposal of batteries Do not incinerate 2 5 Testing 2 5 1 To test the performance of the Rad 57 Pulse CO Oximeter after repairs or during routine maintenance follow the procedure outlined in this section starting at step 2 6 If the oximeter fails any of the tests discontinue its use and correct the problem before returning the unit back to the user Note Before testing verify the batteries are fully charged Disconnect any patient cables or sensors Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 3 2 6 Power On Self Test 2 6 1 While the unit is off depress the Power Standby button and verify the unit turns on that all LED indicators illuminate momentarily and the speaker makes a beep sound Depress and hold 2 sec the power button again and verify th
13. est 4 Alarming Limits SpCO High 6 Low 0 Test 5 Non Alarming Limits SpMet High 4 Low 0 Test 5 Alarming Limits SpMet High 3 Low 0 2 11 5 Press the Alarm Silence button once and verify the alarm is silenced and the yellow Alarm Silenced LED is flashing 2 11 6 Wait 120 seconds and verify that the alarm silence times out and the audible alarm is activated again and the yellow LED turns off 2 11 7 To disable Alarm Mute press the Alarm button once and verify an audible alarm is heard 2 11 8 Press the up and down arrows while the unit is actively measuring vitals Verify an increase and or decrease in pulse volume Continue pressing the down arrow to verify the pulse beep is silenced 2 12 How to check software levels Previous version Rad 57 2 12 1 For ease of operation remove the cable and or sensor from the unit 2 12 2 Verify the unit is turned off 8 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 2 12 3 2 12 4 2 12 5 2 12 6 2 12 7 Press and hold the down arrow button while powering the unit on After a few seconds you should see a display in red that looks similar to Ser Press the NEXT button once to see the Main software level Press the NEXT button one more time to see the MX 1 software level Pressing the NEXT button a third time displays a software version that is not
14. g steps below are presented in order of the most probable cause first Proceed to the next step only if the unit continues to fail Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 3 3 4 Always note the software versions of boards prior to repair 3 4 Service Messages Upon detection of a system error the main software alerts the user with an audible alarm indicator and displays the appropriate error code on the Handheld s main display The MX 1 board is held in reset and no other runtime functions are available to the user until the Handheld is put through a power cycle or until batteries are removed and removal and replacement of batteries System Error System Error Code 1 Board Failure 1 MX 1 Board Communication Failure 5V Voltage Supply Out of Range Red Voltage Supply Out of Range Blue Voltage Supply Out of Range Battery Drop Voltage Out of Range Battery Voltage Out of Range Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 11 Cause and Corrective Action Steps Speaker Alarming loud continuous tone and unit is not functioning Probable Watchdog error 1 Replace System Board Alarm LED does not Illuminate 1 Unit is in an alarm state and an audible alarm can be heard Replace Keypad 2 Replace System Board e Alarm Condition but Audible Indication 1 Unit is an a
15. he decontamination process 4 2 2 9 Dispose of all contaminated products properly Package the equipment securely in the original shipping container if possible and enclose the following information and items 4 2 3 1 A letter or email describing in detail any symptoms or difficulties experienced with the pulse oximeter Please include the RMA number in the letter 4 2 3 2 Warranty information a copy of the invoice or other applicable documentation must be included Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 13 4 2 3 3 Purchase order number to cover repair if the oximeter is not under warranty or for tracking purposes if the warranty is in effect 4 2 3 4 Ship to and Bill to information 4 2 3 5 Person name telephone Telex fax number email and country to contact for any questions about the repairs 4 2 3 6 A document stating the Pulse CO Oximeter has been decontaminated for blood borne pathogens 4 2 4 Contact Masimo Technical Support for a return authorization 4 2 5 Return the Pulse CO Oximeter to the following shipping address Masimo Technical Support 40 Parker Irvine California USA 92618 Domestic Toll Free 800 326 4890 option 2 International 949 297 7498 option 2 FAX 949 297 7499 Attn Masimo Technical Support 15823 5860A 0709 14 Rad 57 Signal Extraction Pulse CO Oximeter Service Manual Drawings and Schematics RAD 57 SYSTEM BLOCK DIAGRAM SYSTE
16. he following U S Patents RE38 492 RE38 476 7 221 971 7 215 986 7 215 984 6 850 787 6 826 419 6 816 741 6 745 060 6 699 194 6 684 090 6 654 624 6 650 917 6 643 530 6 606 511 6 501 975 6 463 311 6 430 525 6 360 114 6 263 222 6 236 872 6 229 856 6 157 850 6 067 462 6 011 986 6 002 952 5 919 134 5 769 785 5 758 644 5 685 299 5 632 272 5 490 505 5 482 036 international Equivalents or one more the patents referenced at www masimo com patents htm Other patents pending Rad 57 Signal Extraction Pulse CO Oximeter Service Manual Table of Contents Page 1 OVONVIOW ico ccc cheeses 1 1 1 About this Manuall c cate Gases ees 1 1 2 WARNINGS Cautions and Notes 1 2 Testing and Maintenance 2 2 1 INWOCUCTION 2 2 2 GICANING iets Meet the Nae en dea es 2 2 3 Battery 3 2 4 Replacing the 3 2 5 a en ee 3 2 6 Power On 00 4 2 7 Key Press Button dake 4 2 8 Menu Navigation 4 2 9 LCD Brightness 00 4 2 10 Functional Testing cade ee 5 2 11 Testing with Masimo Rainbow Tester New 57 only 6 2 12 How to
17. larm state Replace Speaker 2 Replace System Board e Alarm Silence LED illuminated 1 Unit is in a non monitoring state No alarm indicated 1 Replace Keypad 2 Replace System Board Display Missing Segments 1 Replace System Board e Button Function Error 1 Pressing one or more buttons will not activate the menu selection 1 Replace Keypad 2 Replace System Board Batteries do not last very long with unit turned off less than 1 or 2 days 1 Verify use of only AA Alkaline batteries DO NOT USE RECHARGABLE BATTERIES 2 Verify Trend function is set to OFF Leaving Trend function ON will cause the batteries to drain even though the unit is turned off Sen Message 1 Replace sensor 1 Cable is connected with 2 Replace patient cable sensor attached 3 Replace Pulse CO Oximeter board No CbL Message Rad 57 1 Replace patient cable 1 Cable is connected 2 Replace Pulse CO Oximeter board s not 1 Replace cable or sensor 1 Rainbow cable w sensor 2 Replace Keypad i f 3 Replace system board attached or direct connect Rainbow 3 Replace Pulse CO Oximeter board sensor is plugged in 5 2 reading but not acquiring SpCO or SpMet reading 1 Verify a Rainbow sensor or cable is being used Red sensors or cables will only provide SpO2 readings 2 Replace Pulse CO Oximeter board
18. se CO Oximeter Service Manual 2 10 Functional Testing 2 10 1 2 10 2 2 10 3 2 10 4 2 10 5 2 10 6 2 10 7 With unit fully turned on and no cable or sensor plugged in verify a message appears showing CbL If plugging in a direct connect sensor not attached to a patient verify a message appears showing SEN OFF If plugging in Red LNCS or Red cable no sensor attached verify a message appears showing No If plugging in a RC cable no sensor attached verify a message appears showing no When a sensor is attached to any of the cables but not attached to a patient verify a message appears showing SEN OFF Attach the sensor to your finger Verify 2 and BPM signal is acquired within approx 10 seconds Press the Display button or SoCO or SpCO SpMet or SpMet button and verify a Rainbow signal is acquired within approx 30 seconds Rad 57 Signal Extraction Pulse CO Oximeter Service Manual 5 2 11 Testing with Masimo Rainbow Tester New Rad 57 only 2 11 1 Please Note The Masimo Rainbow tester will not work with the Previous version Rad 57 monitor see picture below and make note of the difference between the Previous orange encircled parameter button and the New gray encircled Display button Previous Rad 57 New Rad 57 Nie Signal Extraction Pulse CO Oximeter SpMet BPM 5 Tester Specifications Test
19. se CO Oximeter Service Manual RHI 1 ISOLATION BLOCK DIAGRAM BoC DR 60019 REVISION A SCALE NONE SHEET 1 1

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