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Service manual, Welch Allyn Connex® Vital Signs Monitor 6000

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2. Disconnect the light bar harness from J46 on the main board Remove the light bar board 34 and housing 33 from the front housing Remove the light bar board from the light bar on O oI Disconnect the light bar harness from the light bar board Reassembly notes e Insert the light bar board by placing the end without the connector into the closed end of the light bar with the LEDs facing into the light bar Ensure that you slide the non connector end of the light bar board to the end of the slot in the light bar e Using the end furthest from the ferrite bead plug the light bar harness into the light bar board e Route the light bar harness as follows Underneath the horizontal strut O Inthe channel and between the top of the housing and the LCD frame standoffs Service manual Remove the temperature module or housing Disassembly and repair 71 Item Probe well seal Horizontal struts Temperature mounting cover HSG mounting clamp bottom housing Left insert Temperature connection access cover These instructions also apply to removing the empty temperature housing for Do not disconnect the USB cable from the temperature module unless replacing the module Disconnect the USB cable at the main board when removing the module disconnecting the main harness battery harnesses USB cables or No Item No 10 Screw plastite 4 20 X 0 500 pan head 54 37 Right side panel 55 42 Front housing 56 44
3. If the device is unresponsive hold down the power button until device shuts down Note Any configuration changes not saved as default are lost Battery power manager messages Message Alarm Low battery 5 minutes or less remaining High priority alarm Powering down Call for service Battery is absent or faulty Low battery 30 minutes or less remaining Information Device is operating in battery mode Possible cause Battery power is extremely low The battery experienced an internal error There is no battery in the monitor The battery is faulty The battery power is low The AC power cord has been disconnected Suggested action Plug the monitor into AC power If not plugged in the monitor automatically powers off Replace the battery Insert a battery Replace the battery Touch the alarm icon to dismiss or plug the monitor to AC power Touch the alarm icon to dismiss or plug the monitor to AC power Configuration Manager messages Message Alarm Possible cause Suggested action 44 Troubleshooting Message Unable to load configuration using factory defaults Functional error Call for service Data did not transfer Information No connection for send Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause A configuration load error occurred A critical configuration load error occurred The monitor is configured to se
4. Remove the sensor from the patient and reapply Reattach the cable to the monitor Remove the sensor from the patient and reapply Replace the Sp02 sensor Replace the Sp02 cable Replace the sensor Replace the cable Touch OK to dismiss Limit patient movement and continue the Sp02 measurement 38 Troubleshooting Temperature messages Message Alarm Connect temperature probe Insert correct color coded probe well Replace temperature probe Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause No probe is connected The probe is faulty The temperature module returned a connect probe message The probe well is missing The probe is faulty Temperature not functional Call An internal error occurred for service Retry temperature measurement Note This message often accompanies other temperature messages Temperature time limit exceeded Information Tissue contact lost The USB cable is disconnected The battery is depleted or missing Braun ThermoScan PRO 4000 thermometer only A probe heater or data error occurred User settings require adjustment The direct mode timed out Lost tissue contact while attempting to acquire temperature reading or acquired reading was performed with limited tissue contact Suggested action Connect a temperature probe and retry Replace the temperature probe Connect a temperature probe and try ag
5. 5 For models that include the printer option unhook the plastic latch to disconnect the USB cable from the printer module 6 Disconnect the USB cables from the main board 7 Remove the USB cables and the cable separator 8 Disconnect and then remove the following tect 2000000000 a The fan cable on the main harness from J45 on the main board b The communications power cable on the main harness from J49 on the main board c The main board s power to the battery harness from J29 on the main board 66 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series d The battery harness from J34 on the main board e The printer harness from J17 on the main board f _ The speaker cable on the main harness from J12 on the main board Note Use extra care when disconnecting J12 to avoid pulling the connector off the board 9 Remove the two screws 14 that secure the handle insert and remove the insert ee 10 Remove the four screws that secure the handle 11 Remove the top housing Reassembly notes e Ensure that the printer is installed in the top housing For more information see Install the printer e When reinstalling the USB cables position them according to your monitor s configuration Install the USB cable with right angles at both ends into the rightmost
6. Return to the Home tab and verify that the SpHb frame appears Connect the Masimo Rainbow Tester to the Sp02 connection Wait for the device to display the SpHb reading 6 Verify that the displayed readings meet the tester specifications Oh BS Ne Note If you have the Gold edition of the service tool you can use the verification test for the SpO2 Sensor to verify the SpHb parameter The SpHb firmware upgrade is custom built for a specific device and once installed it cannot be transferred to another device Record the serial number of the device on the upgrade instructions with the authorization code and retain them for your records If you lose the SpHb license or need to replace the Masimo module the authorization code is required to restore your license Configure options When connected and powered on the monitor recognizes all options When the option successfully passes the POST all software controls in the monitor s user interface are activated enabling you to configure option settings Option parameters are initially set at factory default values To change these settings go to Advanced Settings The configuration screens for NIBP Sp02 SpHb and temperature modules are on the Parameters tab The configuration screens for the radio are on the Network tab For more information about the Advanced Settings menu see the device s directions for use 101 Field replaceable units This listing includes only field replacea
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8. 2 Touch the Licensing tab A list of available licenses appears Checks indicate installed licenses 22 Service menu Welch Allyn Connex Vital Signs Monitor 6000 Series 23 Power up seguence The system performs a power on self test POST each time the device is powered on During power up the system performs a comprehensive self test of the software If software testing is successful the system then tests internal hardware If all tests are successful the system completes power up and the Home screen appears To perform the POST 1 Disconnect any patient cables connected to the system 2 Insert a fully charged battery into the system 3 Upon each power up confirm the following a Thelight bar flashes red then amber b The Welch Allyn startup screen appears c A beep sounds followed by two chimes Note If no chimes sound replace the speaker as specified in Remove the speaker d The product line logo appears at the bottom of the screen e Ifa printer is installed the paper advances slightly f The Home screen appears WARNING Equipment failure risk The system includes a fan that circulates air through the device If the fan does not run when you power up the device remove it from use and inform qualified service personnel immediately Do not use the system until the problem is corrected If the internal self check is successful the system shows its normal functions with all values blank and
9. Firmware version Checks the firmware version JS JS JS JS Firmware upgrade Loads the latest firmware into the module S JS JS JS Leak Verifies leaks using 100 cc volume JS AD noise Checks noise on the pressure channel JS Calibration Calibrates pressure transducers JS Service manual Test Accuracy NIBP Dump Inflation Valve control Inflation linearity Probe detect Accuracy Temp Functional check Current draw Printer LCD display Back light interface Touchscreen interface LED Fan interface Beeper Nurse call relay Battery operation Speaker USB host port communication Ethernet communication Functional verification and calibration 83 Description NIBP Temperature SpO2 Host Checks the accuracy of transducers J across pressure range Checks dump valves Verifies the pneumatic pump Verifies control of the system valve S S S S Verifies operation of linear inflation control hardware Verifies the operation of the probe detect switch Verifies the accuracy of the thermometer across range Verifies module operation with cal key Measures the module s current draw JS Prints the sample patient record and test pattern Generate a test pattern Operator verifies LED outputs Verifies touch screen calibration Turns the light bar LEDs on and off Turn the fan on and off Sounds the buzzer Verifies the nurse call relay Verifies the internal battery Sounds the spea
10. Individual parts No Material no Item Qty 44 103557 VSM 6000 temp blank front lea 112 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series No Material no Item Oty 45 103562 VSM 6000 thermal shield 1 ea 48 103565 VSM 6000 LCD bezel 1ea b4 103558 VSM 6000 probe well seal 1ea b6 103542 VSM 6000 temp front housing 1ea 55 103543 VSM 6000 horizontal struts 2ea 53 103545 VSM 6000 temp housing templess 1ea 62 103573 VSM 6000 LCD frame 1 ea Not shown 103548 VSM 6000 USB mini B to USB A right angle 2ea Not shown 103549 VSM 6000 Ethernet cable 1ea 44 103557 VSM 6000 temp blank front lea Not shown 103563 PLFM USB cable mini B RT type A RT lea Not shown 103564 PLFM SpO2 blank 1ea Not shown 103572 VSM 6000 USB cable separator 1ea Notshown 103578 PLFM LCD harness lea Miscellaneous parts Serv Kit VSM6000 Screws and fasteners material no 103395 No Item Qty 10 Screw plastite 4 20 X 0 500 pan head 160 ea 14 Screw M4 X 10 pan head with NYLOC 45 ea 29 Bumper 3M SJ5012 40 ea 47 Screw M3 x 5 pan head 60 ea 60 Mounting clamp bottom housing 10 ea 63 Grommet ear G411 1 20 ea 64 Shoulder screw ear G 411 1 metric 20 ea 6b Clamp cable 3 16 X 3 8 wide X 3 4 long 10 ea 66 Washer M3 10 ea Service manual Field replaceable units 113 No Item Qty 72 Screw M2 2X8 THRDFORM PNH TRX printer door roller 45 ea Notshown USB cable retaining clip 30 ea Service tools Material no Item Qty 103396 Welch A
11. O O O O O O Monitor 1Requires host software version 1 70 00 2Requires host software version 1 70 00 O Not available for this model Available for this model Included with this model Install options All internal option installations entail opening the device case and performing some disassembly Because this process requires disconnecting internal components Welch Allyn requires that the device undergo a full functional test after reassembly and before placing the device back in service Before installing a new option read information about removing the option in Disassembly and repair After familiarizing yourself with the process follow the instructions in the disassembly section to remove the empty housing or in the case of the printer and radio access the empty space 98 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series Note The Braun option does not require disassembly because it is external The Masimo SpHb option does not require disassembly because it is a software upgrade Option install procedures This table lists the procedures required to install all available internal options For step by step instructions see Disassembly and repair A Caution Before installing an option disconnect patients and power down the monitor Option to install SureTemp SpO2 Plus Printer Radio Procedure JS JS JS JS R
12. Using the hand bulb pressurize the NIBP system to 50 mmHg z 5mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 150 mmHg z 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 250 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Compare the reading on the pressure meter to the service tool reading and record the results Click Done to open the NIBP valves and complete the check To record the results of your test go to Service record Service manual Functional verification and calibration 87 SpO2 and SpHb tests Use this procedure to test the device SpO2 function and SpHb function if included Perform a Masimo SpO2 and SpHb test eM O SI OO io Power on the device Touch the Settings tab Touch the Profiles tab Select Monitor Return to the Home tab Connect the Masimo Rainbow SET tester 103507 Give the device up to 30 seconds to stabilize and then verify a displayed pulse rate of 61 bpm 1 bpm and a displayed SpO2 of 81 3 If the SpHb option is active verify that the parameter is displayed with a reading of 14g dl 1 g dl Perform a Nellcor SpO2 test Use this procedure to test
13. 6000 Series Default value 140 mmHg 18 7 kPa 90 mmHg 12 0 kPa Default value On Adult 100 Ped 100 Neo 100 Adult 90 Ped 90 Neo 90 Sp02 Normal 25 mm s Settings Alarms Upper limit Lower limit Advanced Mode Units Averaging Default value 17 0 g dl 11 0 mmol L 7 0 g dl 4 0 mmol L Venous g dl Medium Service manual Settings Trend view time Temperature Pulse rate Settings Alarms Temperature Alarm Limits On Off Control Temperature Upper Limit Temperature Lower Limit Advanced Unit of measure Display temperature conversion Default SureTemp Plus site Settings Alarms Pulse Rate Alarm Limits On Off Control Pulse Rate Upper Limit Pulse Rate Lower Limit Tone volume Advanced Display source Patient manual parameters Appendices 125 Default value 1hr Default value off 101 F 38 3 C 94 F 34 4 C F Fahrenheit Enabled Oral Default value On Pulse Rate 120 bpm Ped 150 bpm Neo 200 bpm Adult 50 bpm Ped 50 bpm Neo 100 bpm Off Enabled Note Defaults appear when you use the up down arrow keys for entry 126 Appendices Device Settings Height Weight Pain Respiration Temperature Advanced Display height Display weight Display pain Display respiration Display temperature 2 Display BMI Height units Weight units 1You can enable only four manual parameters 2 f a tem
14. 6000 Series No 3a 3b Mm oO oO Pe o Mm gt Item No Item Nurse call label 14 Screws M4 X 10 pan head with NYLOC No nurse call label Remove the battery as described in Remove the battery Lay the monitor face down on the antistatic mat Loosen the screw 7 to open the communications door 6 Open the communications door 6 to access the rear housing screw Remove the four rear housing screws 14 Stand the monitor on its feet with the display facing away from you Pull the top of the rear housing away from the monitor to access the rear housing cable connections While supporting the rear housing disconnect the following from the communications module a The Ethernet cable J11 b The small USB connector from J4 c The large USB connector from J8 d The communications power cable from J50 Continuing to support the rear housing do the following at the power supply cover a Free the power supply and fan cable from the wire guide on the side of the power supply cover b Disconnect the power supply cable from the power supply board at J2 Service manual Disassembly and repair 51 c Disconnect the fan cable A from the main harness d Separate the rear housing 1 from the monitor Once the rear housing is removed choose which part of the monitor to work on Rear housing components For details see Disassemble the rear housing Main chassis For details s
15. Suggested action Check the power flex cable connection at J6 on the main board Check the AC power harness connections from the IEC connector to the power supply Check the power harness from the power supply J2 to J30 on the main board Check the battery power harness from J2 on the battery connector board to J29 on the main board Check the output voltage on the power supply The voltage should be 15 V 0 45V DC If it is not replace the power supply Charge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Replace the main board Charge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Check the battery connector board for an open short or broken connector and replace if necessary Use the service tool to check cycle count If the cycle count exceeds 300 replace the battery Symptom The touchscreen does not respond Possible cause Software error Suggested action Reboot the device Press and hold the power button until the device shuts down Service manual Troubleshooting 27 Symptom Possible cause Suggested action Note Any configuration settings not saved as default will be lost Press the power button to restart The touchscreen is out of calibration Recalibrate the screen In Advanced Settings touch the Service tab and then touch t
16. USB 2 0 5 pin type A to mini B cable 4500 925 Power on the device Connect the BP Y tube 5082 183 to the BP connection Connect each end of the four way hose connection eM GO O ee GO a oa 8 Select the device you want to test from the device list 9 Click NIBP Sensor under the Device Information tab 10 In the NIBP Sensor pane on the right side of the window click Over Pressure Test 11 Follow the prompts until the test completes 12 Click Close To record the results of your test go to Service record NIBP accuracy check The NIBP accuracy check is performed manually using the service tool to close the valves The accuracy check compares the reading from the primary transducer pressure shown in the service tool window with the reading from an external calibrated digital pressure meter The results of this check are not recorded in the service tool log file To record the results for your records copy the table in the service manual If a calibration verification is reguired run the NIBP calibration included with the Gold edition of the service tool A Caution False equipment error can occur This accuracy check verifies only the accuracy of the primary transducer If the safety transducer is out of calibration a false error can occur due to the pressure difference between the primary and safety transducer To prevent potentially false errors Welch Allyn recommends a qualified service technician perform a f
17. USB flash drive The USB cable between an external device and the monitor is disconnected Suggested action Reconfigure the external device Replace the external device Disconnect the unsupported device Power down and restart Check the external device Check external and internal USB connections Obtain an authorization code from Welch Allyn to activate the license Use a Welch Allyn approved flash drive Verify that the flash drive is not locked Verify that there is space available on the flash drive Restart and try again Confirm that the USB cable is connected to the device and the monitor System messages Message Alarm Set date and time Incompatible Welch Allyn device Unexpected restart occurred Call for service Possible cause The date or time is not set The date or time is not set properly A known USB device enumerates but fails Suggested action Set the date and time Reset the date or time The device may be faulty Test a known good device A system error caused the monitor to restart Check Event and Error logs Run service tool verification test Service manual Message Information Device shutdown is not available at this time Possible cause The device cannot perform an immediate shutdown Troubleshooting 43 Suggested action Touch OK to dismiss message If any process is active wait for it to complete before attempting shutdown
18. Welch Allyn Service Tool version 1 0 2 0 and earlier A Caution Before the test place thermometers and tester in the same room for approximately 30 minutes so that they adjust to the ambient temperature For more information see the Welch Allyn 9600 Plus Calibration Tester Directions for use Perform a Braun ThermoScan PRO 4000 functional verification test Test each thermometer at the low medium and high set points on the tester After placing the thermometer in calibration mode repeat the procedure from step 4 for each thermometer and temperature to be tested 1 Clean the probe window with a cotton swab slightly moistened with isopropyl alcohol remove excess alcohol with a clean cotton swab and let air dry for 5 minutes Do not use any chemical other than alcohol to clean the probe window Place the thermometer in calibration mode a Make sure that the thermometer displays the OFF symbol b Turn on the thermometer by pushing and releasing I O mem Symbols and functions appear as the thermometer performs an automatic self check c Wait for two dashes and C or F to appear on the display d Push and hold O mem After approximately 3 seconds a short beep sounds and the OFF symbol flashes on the display Then a long beep sounds e Release the button immediately The display flashes and shows the CAL symbol The thermometer is now in calibration check mode Apply a new probe cover Place the probe firmly into the
19. a Remove the two screws that secure the blanking panel to the front housing b Remove the blanking panel 44 Service manual Disassembly and repair 73 Reassembly notes e Before installing the temperature module into the monitor housing ensure that the probe well seal is installed with the tab aligned with the slot or notch in the probe well housing e Route the flex cable up and over the temperature module when plugging it into the J6 ZIF connector on the main board When replacing the temperature module or adding the option 1 When connecting the USB cable do the following a Connectthe USB cable to the temperature module b Position the retaining clip on the USB cable against the shoulder of the mini B connector with the adhesive pad facing away from the temperature module and toward the bottom Remove the backing to expose the adhesive on the retaining clip d Rotate the clip on the USB cable to stick to the temperature module housing T When adding a new temperature module 1 Follow the instructions to remove the empty temperature housing main board and LCD display 2 Replace the front temperature blanking panel 44 with the temperature mounting cover 56 3 Install the thermal shield on the front housing aligning the notch on the shield with the housing 74 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series a 4 R
20. authorization code to enter in the service tool to reactivate the licenses included with the original configuration e After reassembling the monitor use the service tool to provision the monitor as follows O Enter the monitor s serial number This can be found on the bottom of the monitor Restore any previously licensed features by entering the authorization code in the service tool Use the authorization codes that accompanied the replacement board along with any additional license authorization codes previously installed Record the device serial number on the license Authorization Code cards received with the replacement board and retain for future use If the license is lost you can reuse the authorization code on the same device O Update the host controller software to the current version If the current version of the host software is not available after connecting the device to the service tool contact Welch Allyn Technical Support Remove the LCD 1 Remove the main board as described in Remove the main board 2 Disconnect the LCD harness from the LCD For easier access to the connector you can slide the ferrite bead closest to the connector up the harness 3 Remove the four shoulder screws that secure the LCD frame 4 Remove the LCD frame Note Be sure to support the LCD display if you are removing it with the frame The foam strips on the display may cause the display to stick to th
21. board malfunctioned Replace the communications board Radio messages Message Possible cause Suggested action Alarm Radio not functional Call for A hardware failure occurred Replace the radio service The radio has the wrong software Update the radio software Radio error Power down and The monitor and the radio failed to establish Power down and restart the restart communication with each other monitor If the problem persists check the following e The USB and power connections from the main board to the communications board e _ The connection from the radio board to the communications board Service manual Message Unable to establish network communications Radio out of network range Unable to establish network communications Call for service Radio Software upgrade failed Information Radio software upgrade in progress Do not shut down Radio card rebooting please wait Possible cause The radio is no longer communicating with the access point Unable to get an IP address from the DHCP server The connection with the host was broken The radio was not provisioned correctly Hardware error Radio software is being written to radio The radio is restarting as part of the software upgrade Troubleshooting 41 Suggested action Monitor and radio software compatibility Replace the radio if necessary Verify that the monitor is within the radio coverage area Verify that the
22. cool down than to heat up Change the 9600 Plus set point To scroll from one set point to the next press and hold the Temperature Selection button until a beep sounds The new set point appears in the upper left corner of the LCD display The device s current temperature appears flashes and continues flashing until the cavity reaches equilibrium at the new set point The 9600 Plus beeps when the set point is reached Perform a SureTemp temperature probe and system test 1 2 Mm e2 oO amp Set the 9600 Plus to the desire set point and wait for the display to stop flashing Insert the temperature probe without a probe cover into the thermistor device port on the tester When ri appears on the display touch it to switch to Direct mode Wait for up to two minutes for the temperature reading to stabilize Record the results in the temperature service record Return the temperature probe to the probe well on the device Repeat the procedure as necessary until all thermometers are tested at each temperature To record the results of your test go to Service record Braun ThermoScan PRO 4000 thermometer test This explains how to perform a functional verification on the Braun ThermoScan PRO 4000 thermometer using the 9600 Plus Calibration Tester Service manual Functional verification and calibration 89 Note Use this procedure in place of the verification and calibration test for the Braun PRO 4000 dock in the
23. either a Welch Allyn service center or by using the service tool Silver or Gold edition If you choose to install software upgrades on your own you will receive the software through the internet When ordering software provide the serial number of the device you want to install the software on Licenses are available for purchase to turn on additional software features or communication options If you want to install licenses you will need the service tool Silver or Gold edition and an internet connection If you purchase a license you will receive a code to enter in the service tool running on a PC connected to the internet that will contact a server and download the license file The service tool connects with the device to install the license to turn on the advanced feature A more detailed description of the license process can be found in the service tool help files Note When a license authorization code is used to activate the license the authorization code is tied to the device s serial number Save the license authorization code with the serial number for future use If the main board is replaced you will need the authorization code to reactivate the license files 96 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series Available options upgrades and licenses The following options upgrades and licenses can be added to each model s base configuration Options Model 6300 6400 6500 Msim
24. main chassis uuuuuuusuuuu AAA LL LL LL LL III 58 iv Contents Welch Allyn Connex Vital Signs Monitor 6000 Series Functional verification and calibration 999eeeYYYssssnnnnnnnnnnn 91 Functional verification tests cccecscssssessesessessesscsessesseseesesseseeceseeaesesseeaceessesseeseeeseeaeeseseeaeeneess 81 Electrical safety testiga a a aaa aaa iadaa 93 Ground stud connie tior arancia arieni n GY GW a A A EEKE 93 Options upgrades and licenses csssessssssssseseeeeeeaaaeeeeeeeeeeeeeeeeeeeeess 95 Available options upgrades and licenses sscsececsesseseeseeseseesesseeeeseeeeseeeeeseeeesteaeeseseeaeeneess 96 Install options Masimo Hemoglobin SpHb upgrade e uuuuuu AAA IAU III GLAN 99 ConfiguT e0 ptlOl Sxsninu sidi dad ffrwd FEDW NEET ED 100 Field replaceable units e YYYYYnY YAA YYYYYEEYA REY NHnn HN EE YE E REED ddao 101 Rear HOUSIN glasu due GI A a IAD iia NF OF FOND Bottom housing Top hausingi ena uag GY Ge Atel GY nid edinticindacnndeees SIde panelS na YF a SF SIA diay Cn a NN lade GEY CF RT Front housing and mid section cccecsecsesesessececsessessceseseeeeesesneesesesseeseeacsesseeaseasseeeteatseeeseseeess 109 Miscellaneous parts Service tools O tN ONS essence R ed ysy FY Y YY WA License au iyw A TF TA GL AFR IW FWA IA CYDFYW GWYR ariaa Partners in Care service and support agreements Serv
25. only 104197 Weight scale 104196 Application framework Partners in Care service and support agreements Material no S1 6000 S2 6000 S3 6000 Item VSM 6000 Comprehensive Material no partnership program 1 year program 1 year S1 6000 2 VSM 6000 Bio med partnership S2 6000 2 VSM 6000 Investment protection S3 6000 2 partnership program 1 year service and repair training Note Material no VSM6000SERREP TRN VSM6000SERREPW TRN Item VSM 6000 series repair training VSM 6000 series repair web training Item VSM 6000 Comprehensive partnership program 2 years VSM 6000 Bio med partnership program 2 years VSM 6000 Investment protection partnership program 2 years Required to be eligible to receive the service tool Gold edition 117 Appendices Decontamination and cleaning reguirements As a general safety precaution the monitor must undergo decontamination before being returned to Welch Allyn for service repair inspection or disposal Note Contaminated items must not be returned without prior written agreement Note Decontaminate the monitor according to your facility s procedures and local regulations Cleaning is an essential prereguisite for effective disinfection or decontamination Note The following guidelines apply to the monitor only For cables sensors cuffs and other peripheral items follow the cleaning instructions in the directions for use that accompany th
26. or sixth position from the left Ensure that the mini USB connector is nearest the cable separator Note Model options All options Install five USB cables Install four USB cables into the left five positions of the USB cable separator Insert the printer cable with the retaining clip in the second position from the left If the USB cable was not removed from the temperature module leave the leftmost position vacant until the cable separator is placed back in the case and the other USB cables have been connected to the main board When the cable separator is in the case connect the USB cable from the temperature module to J1 on the main board and snap the cable into the leftmost position in the cable separator Cable positions Model options Cable positions No printer module into the left five positions of the USB I H cable separator O leaving the second O position open UU mr Com Co Service manual Model options No Nossozmedde rai i Nompas anew module Install four USB cables into the left five positions of the USB cable separator leaving the fifth position open Insert the printer cable with the retaining clip in the second position from the left No printer or No printeror8p02 m ay Noprinte SpO2 mni modules Install three USB cables into the left five positions of the USB cable separator leaving the second and
27. procedure An exploded view of the assembly precedes disassembly instructions with callouts referencing the parts In the instructions numbers in parenthesis refer to callouts in the exploded drawings Each part s disassembly instructions may include one or both of the following e Reassembly notes This contains information specific to reassembly not addressed in the disassembly instructions When replacing the component This contains information specific to installing a new option or replacement part For information about screws or connectors used in the device see Screws and Connectors in the appendices Note PPP PPP After performing any of these procedures and prior to returning the device to service you must use the service tool Gold edition to complete the full suite of functional tests to ensure that all systems are operating within the design specifications For more information about these tests and the service tool see Functional verification and calibration If you do not have the service tool contact Welch Allyn Technical Support WARNING Electrical shock hazard Disconnect AC power before opening the device Disconnect and remove the battery before proceeding with disassembly Failure to do this can cause serious personal injury and damage to the device WARNING Risk of fire explosion and burns Do not short circuit crush incinerate or disassemble the battery pack WARNING Safety r
28. radio is correctly configured to the network If this message appears intermittently check the RSSI value Verify that a DHCP sever is available on the network The monitor requires an IP address from a DHCP server Re establish the connection and try again Reset radio to factory defaults and try again Replace the radio Do not interrupt the upgrade until complete Do not interrupt the upgrade until complete Ethernet messages Message Alarm Network not found check network cable connection Possible cause A network cable is unplugged A network connection is broken elsewhere Suggested action Check the network cable connection Check network wiring USB messages Message Alarm Possible cause Suggested action 42 Troubleshooting Message External device not recognized USB Communication failure Call for service Information External device not licensed for use Unable to save configuration to USB Unable to read configuration from USB USB accessory disconnected Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause An unrecognized external device is connected An internal or external device is connected but failed enumeration A device reguiring a license has been connected to the USB connection There was a problem writing the configuration file to the USB flash drive There was a problem reading the configuration file to the
29. warranties provide basic assurance of Welch Allyn hardware quality they may not include the full range of services and support you need Welch Allyn offers premium service and support through our Partners in Care program Whether you service your own devices and require a minimum of support or rely on us to service your device Welch Allyn provides a program that will meet your needs For more information visit our web site at www welchallyn com or call your sales representative Warranty service All repairs on products under warranty must be performed or approved by Welch Allyn Refer all warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service Center Obtain a Return Material Authorization RMA number for all returns to Welch Allyn Product Service A Caution Unauthorized repairs will void the product warranty Non warranty service Welch Allyn product service and authorized service centers support non warranty repairs Contact any Welch Allyn regional service center for pricing and service options Welch Allyn offers modular repair parts for sale to support non warranty service This service must be performed only by qualified end user biomedical clinical engineers using this service manual Service training is available from Welch Allyn for biomedical clinical engineers For information go to www welchallyn com support technical monitoring suppt training htm Service manual Repairs Overview
30. 0 2b model 6300 in the communications door opening e Nurse call label 3a model 6400 and 6500 3b model 6300 over the nurse call connection located on the right side of the unit 52 Disassembly and repair Disassemble the rear housing No Item Rear housing IEC connector Screw plastite 4 20 X 0 500 pan head Rear housing gasket Norprene tubing Antenna board AC power harness Power supply cover VSM 6000 fan assembly Remove the communications board 1 2 i Hydy hd RT DSN Welch Allyn Connex Vital Signs Monitor 6000 Series l No 20a 20b 21 22 23 24 39 40 Item Communications board Model 6300 Communications board Models 6400 and 6500 Radio board 802 11a b g Screw M3 X 0 5 Phillips pan head Power supply board Antenna mounting foam block Antenna cable USB client cover Remove the rear housing as described in Remove the rear housing Lay the rear housing on its back on the antistatic mat Service manual Disassembly andrepair 53 3 Remove the four Torx head screws 10 that secure the communications board 20a or 20b to the rear housing 4 Remove the communications board by doing the following a Lift the inside edge of the board until the USB connector clears the wire channel on the power supply cover b Slide the board slightly towards the power supply and lift until the board contacts the wire chann
31. 18 Ver B ged ec rer Regulatory Affairs Representative Welch Allyn Inc bea a a 4341 State Street Road avan Business Par Skaneateles Falls NY 13153 0220 USA Dublin Road Navan County Meath Www welchallyn com Republic of Ireland ONE Sr BRAUN WelchAllyn HERE Advancing Frontline Care Contents ud o 9 A Ga O RH e I e In HY O O dh 1 Documentation symbols uuuuuuuueuuuuuuuue uy AAA LAI UU UI HU 1 Power symbolS iu iw YG a GW GR DW daaa 1 Goniectivit symbolS Gre Aii yd YR diy wyn Sdn yddo da dwyf E A YF 2 Miscellaneous SYMDOIS uueuuuuuuu AAA LAI LALAIAI AIALL II UU I A UuS 2 Safety HY HYN NW NF RR I NR FR FN HF ANF RR YN ENNYN 3 Warnings and cautiol S uuig ddoi dydy Tod gn GAU Dydd yn dy dydd ddl batalla 3 General safety considerations uuuuuuuuuuuuuuuuuuuny noy AL ALIAAIAAIIAIAIIAIIAIIHI III HRN 4 Electrostatic discharge ESD naiaiaee eean IU III IU 4 OVEIVIOW nau SN UG Fd FE 5 Purpose and SCOPE uii dnd O i Fu iyd YW dn ciel FdA Wd dd RY edd 5 Technical support Services cecceccecessessescesecseseeeeseceesesseeaceusseeseecesuesesseesesesatsneeteaseasateaeeaceeeatease 5 Recommended service intervals ecsecsecsssesseseeseeseseesesseeaceecsesseesesesecsueeseaeeaeaneateaseesseeaeeeeseess 9 The Welch Allyn Service Tool c scssssssssscsessessesssessesscssessessseescessesecsseseeseeseeseeseeaeeeseesseseeseeaseesees 9 Battery perf
32. 4 20 X 0 500 pan head 4 ea 25 Bottom housing metal chassis 1ea 26 Speaker assembly 1ea 27 Bottom housing 1ea 30 Battery door 1ea Service manual Field replaceable units 107 Serv Kit VSM6000 Battery connector PCA Material no 103358 No Item Oty 28 Battery connector board 1ea Notshown Smart battery harness lea Not shown Battery power harness lea Individual parts No Material no Item Qty 26 103554 PLFM speaker assembly lea 30 103555 VSM 6000 battery door lea Notshown 103566 VSM 6000 smart battery harness 1ea Notshown 103568 VSM 6000 battery power harness 1ea Top housing 108 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Serv Kit VSM6000 Top housing material no 103378 No Item Qty 31 Handle insert lea 32 Top housing 1ea Notshown Printer door blank lea Serv Kit VSM6000 LED light bar material no 103353 No Item Qty 33 Light bar lea 34 Light bar LED board lea Not shown Light bar harness 1ea Individual parts No Material no Item Qty 31 103556 VSM 6000 handle insert 1 ea 32 103546 VSM 6000 top housing 1ea 33 103544 VSM 6000 light bar 1ea 34 103550 PLFM light bar LED board 1ea 35b 103551 VSM 6000 printer door blank 1ea Notshown 103569 VSM 6000 light bar harness 1ea Not shown 103560 VSM 6000 printer drain tube 1ea Notshown 103561 VSM 6000 printer harness 1ea Notshown 103570 VSM 6000 printer ground cable 1ea Service manual Field replaceable units 109 Si
33. 7 A Welch Allyn Service Center must perform all repairs on products under warranty unless you have purchased a Welch Allyn support agreement allowing you to service the device while under warranty A Caution Unauthorized repairs will void the product warranty Qualified service personnel or a Welch Allyn Service Center should repair products out of warranty If you are advised to return a product to Welch Allyn for repair or routine maintenance schedule the repair with the service center nearest you Welch Allyn Technical Support If you have a problem with the device that you cannot resolve call the Welch Allyn Technical Support Center nearest you for assistance A representative will assist you in troubleshooting the problem and will make every effort to solve the problem over the phone avoiding a potential unnecessary return If your product reguires warranty extended warranty or non warranty repair service a Welch Allyn Technical Support representative will record all necessary information to issue an RMA number The support representative will provide you with the address of the Welch Allyn Service Center to send your device to An RMA number must be obtained prior to any return Be sure to note this number on the outside of your shipping box and include a copy of the RMA in the box Returns without an RMA number will not be accepted for delivery Technical support is available during local business hours Returning produ
34. Ear Device Port Wait approximately 3 seconds and then press the thermometer Start button The ExacTemp light flashes Leave the thermometer in the tester until a beep sounds Remove the thermometer from the tester and read the temperature in the thermometer s display If the temperatures are within 0 2 C 20 4 F of the tester s set point the thermometer is within calibration Record the results in the thermometer service record Press the start button once to clear the previous reading Wait 1 minute and then take another reading with the same thermometer Repeated measurements in short seguence might cause higher readings Note If using only one tester test all available thermometers for calibration verification at the current set point before raising the set point Repeat the procedure from step 4 as necessary until all thermometers are tested at each temperature Exit CAL mode using one of the following methods e Press and hold the I O mem button until the OFF symbol flashes e Wait for 4 minutes The thermometer automatically exits CAL mode 90 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series To record the results of your test go to Service record Service record Date Time Device name Serial number Technician Service tool version Leak test Leak test Specification Actual reading Pass Fail LeakTest Max 5 Over Pressure test Over Pressure test
35. ErrorCode ConnMgr Timeout 000 16 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout ___ TE we Bi Data Parameters Management Network General View an error or event log 1 Goto the Service screens as described in Access the Service screens 2 Touch the Logs tab View a log report e To view an error log select Error e To view an event log select Event Device tab Fi Advanced Settings Exit General Self tests Logs Device Licensing Device name Fimrware version Hardware version Manufactured awe Serial number dd hn O ee PMP 1 00 00 C0030 P2 PMP boot 1 00 00 C0030 Host controller Deluxe Coms Module Printer Battery Sanyo 2009 04 17 35 Radio Lamarr Server version Coms version 1 00 00 C0002 Data General _ Parameters Management Network View device and module information 1 Goto the Service screens as described in Access the Service screens 2 Touch the Device tab Service manual Servicemenu 21 Device and module information appears for you to view Licensing tab Lil Advanced Settings Licensing af Vitals communication af Total hemoglobin af Barcode scanner af Weight scale af Monitor profile af Spot Check profile W Triage profile Parameters umMansgament View device licenses 1 Go to the Service screens as described in Access the Service screens
36. JS 1 103507 Masimo Rainbow SET tester Masimo part 2368 JS S 1 4500 925 USB 2 0 5 pin type A to mini B cable gold 6 ft S S 1 407691 Service test box S 1 541 USB001 OAE USB 6 cable S 1 82 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Service Basic Material no Description tool tests Oty 407022 Assy MMF Nurse call cable Service J 1 713549 USB 2 0 Dual A to Single Mini B Cable JS 1 200 2000IN Pressure meter NETECH S S 1 407672 BP Test volume repair fixture 113670 JS JS 1 Off the shelf item NetGear router a b g or equivalent JS 1 660 0138 00 Cable patch 5 RJ45 T568B JS 1 6000 30 Single tube blood pressure hose 5 ft J JS 1 103521 Welch Allyn Service Tool JS JS 1 PC running Windows XP SP3 or Windows 7 JS JS 1 About the Welch Allyn Service Tool Use the service tool Gold edition to complete the full suite of functional tests For information about the service tool see the following e For instructions on installing and using the service tool see the Welch Allyn Service Tool Installation guide e For instructions on performing the functional verification see the service tool s help files installed with the Welch Allyn Service Tool CD Tests performed by the service tool The service tool tests the host device and installed options as listed in the following table Test Description NIBP Temperature SpO2 Host POST Performs the power on self test POST J JS JS JS
37. Pressure Pressure USB USB USB USB Locking Pressure Locking Locking Pressure Pressure Pressure Service manual Connector Wiring harness J1 J2 J3 J4 N A Battery power Battery N A Communications board connectors Connector J4 J7 J8 J9 J10 J11 J50 Wiring harness USB USB USB Ethernet Ethernet Nurse call Main Connects with Battery Main board J29 Main board J34 Internal use only Mad Connects with External client Main board J14 Main board J11 External External Appendices 133 Connector Pressure Locking Locking N A Connector Main board J24 Mini USB Mini USB USB Locking RJ45 Locking RJ45 Mini stereo Main board J49 Pressure 134 Appendices Connector JBI JD2 JD3 JD4 JR1 Wiring harness USB USB USB USB N A Welch Allyn Connex Vital Signs Monitor 6000 Series Connects with Connector External USB External USB External USB External USB Radio Pressure Not available on the Basic communications board Radio board connectors Connector B G Wiring harness Not us
38. Specification Actual reading OverPressureTest Adult mode 280 329 Neonate mode 130 164 Service manual NIBP accuracy check Target pressure 5 mmHg Pressure meter Service tool 0 mmHg 50 mmHg 150 mmHg 250 mmHg SpO2 test results mmHg mmHg mmHg mmHg Masimo SpO2 SpHb and heart rate test Test SpO2 heart rate 61 bpm p02 saturation 81 SpHb g dl 14g dl Specification Pulse rate 61 21 bpm 60 to 62 bpm Saturation 81 3 78 to 84 SpHb 14g dl 1 g dl 13g dl to 15g dl Nellcor SpO2 and heart rate test Test SpO2 heart rate 60 bpm p02 saturation 75 SpO2 heart rate 200 bpm p02 saturation 90 Specification Pulse rate 61 23 bpm 57 to 63 bpm Saturation 81 3 73 to 77 Pulse rate 200 3 bpm 197 to 203 bpm Saturation 90 2 88 to 92 Functional verification and calibration 91 Specification Pass Fail mmHg 1mmHg mmHg 3 mmHg mmHg 3 mmHg mmHg 3 mmHg Actual reading Actual reading Pass Fail bpm g dl Pass Fail bpm bpm 92 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Calibration key temperature test for SureTemp Plus Temperature test Specification 0 2 F 0 1 C Actual reading Pass Fail 97 3 F 36 3 C 97 1 to 97 5 F 36 2 to 36 4 C F or C SureTemp Plus test Temperature tested Specification 0 2 C 0 4 C Actual reading Pass Fai
39. Temperature blanking panel 60 45 Thermal shield 67 53 Temperature housing templess 71 Note models without the temperature option Note 1 Remove the probe well from the temperature module 2 Remove the top housing as described in Remove the top housing Note The temperature module may be removed and replaced without light bar harness from the main board 3 Disconnect the power button flex cable from J6 on the main board and remove the securing tape 72 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 4 Remove the right side panel 5 Remove the two screws 10 that secure the HSG clamp 60 and the bottom of the temperature module with the temperature mounting cover 6 Remove the two screws 10 that secure the top of the temperature module 7 Remove the temperature module Note If you are replacing only the temperature module without replacing the front mounting cover stop here Install the replacement module in the reverse order of the disassembly procedure 8 Do one of these e lf your monitor has a temperature module remove the temperature mounting cover a Remove the screw that secures the temperature mounting cover to the front housing b Remove the temperature mounting cover 56 from the front housing e f your monitor does not have a temperature module remove the temperature blanking panel
40. Upper Limit Systolic Lower Limit Diastolic Upper Limit Default value On Adult 220 mmHg 29 3 kPa Ped 145 mmHg 19 3 kPa Neo 100 mmHg 13 3 kPa Adult 75 mmHg 10 0 kPa Ped 75 mmHg 10 0 kPa Neo 50 mmHg 6 7 kPa Adult 110 mmHg 14 7 kPa Ped 100 mmHg 13 3 kPa Neo 70 mmHg 9 3 kPa Service manual Settings Diastolic Lower Limit MAP Alarm Limits On Off Control MAP Upper Limit MAP Lower Limit Intervals Interval Minutes Program Program 2 Duration Interval Stat Automatic print on interval Advanced Display map SYS DIA as primary Map as primary Default patient type Tube type Unit of measure Algorithm Cuff inflation target step algorithm Adult Appendices 123 Default value Adult 35 mmHg 4 7 kPa Ped 35 mmHg 4 7 kPa Neo 30 mmHg 4 0 kPa Off Adult 120 mmHg 16 kPa Ped 110 mmHg 14 7 kPa Neo 80 mmHg 10 7 kPa Adult 50 mmHg 6 7 kPa Ped 50 mmHg 6 7 kPa Neo 35 mmHg 4 7 kPa Automatic 15 minutes Disabled 60 minutes 0 minutes Disabled Disabled Enabled Enabled Disabled Adult 2 tubes mmHg SureBP 160 mmHg 21 3 kPa 124 Appendices Sp02 SpHb Settings Pediatric Neonate Settings Alarms Saturation Alarm Limits On Off Control Saturation Upper Limit Saturation Lower Limit SatSeconds Nellcor only Advanced Default view Default response Sweep speed Welch Allyn Connex Vital Signs Monitor
41. Welch Allyn Connex Vital Signs Monitor 6000 Series f Home Adult 4 229 15 4 J _ yp aM y4 Cn y A Y FYW mn FAYN A Service manual WelchAltyn Advancing Frontline Care 2011 Welch Allyn All rights are reserved To support the intended use of the product described in this publication the purchaser of the product is permitted to copy this publication for internal distribution only from the media provided by Welch Allyn No other use reproduction or distribution of this publication or any part of it is permitted without written permission from Welch Allyn Welch Allyn assumes no responsibility for any injury to anyone or for any illegal or improper use of the product that may result from failure to use this product in accordance with the instructions cautions warnings or statement of intended use published in this manual SureTemp Welch Allyn Connex and SureBP are registered trademarks of Welch Allyn Vital Signs Monitor 6000 Series is a trademark of Welch Allyn LNCS SpHb and Rainbow are trademarks of and SET LNOP and Masimo are registered trademarks of Masimo Corporation Possession or purchase of a Masimo Sp02 or Masimo SpHb equipped device does not convey any express or implied license to use the device with unauthorized sensors or cables which would alone or in combination with this device fall within the scope of one or more of the patents relating to this devic
42. Zealand N India UAE 66 Australia New Zealand orange P Thailand 7 South Africa T Taiwan Position Description Y Italy Z Brazil Circuit board and internal option labels PCBA identifier XXXXXX Y Circuit board and internal option labels Serial number XXXX WW YY ID NIBP and SpO2 module labels Circuit board and internal option labels Module identifier XXXXXX Module serial number XXXX WW YY ID Appendices 121 Monitor circuit board and internal options label XXXXXX BOM Y DWG Z Welch Allyn material number Bill of material BOM revision Assembly drawing verison from current version of drawing XXXXWWYYID Sequential number Week of manufacture Year of manufacture Unique vendor identifier XXXXXX Welch Allyn material number XXXXWWYYID Sequential number Week of manufacture Year of manufacture Unique vendor identifier 122 Appendices Factory defaults General alarm NIBP Settings Display alarm limits Alarm Audio on Volume Advanced Allow user to disable alarms Allow user to turn off general audio Minimum alarm volume Nurse call threshold Audio pause time Sp02 alarm condition delay SpHb alarm condition delay Welch Allyn Connex Vital Signs Monitor 6000 Series Default value Enabled Enabled Medium Enabled Enabled Low Medium 2 minutes 10 seconds 10 seconds Settings Alarms Systolic and Diastolic Alarm Limits On Off Control Systolic
43. a complete functional verification of the device whenever any of the following conditions exist e _ The device has been dropped or otherwise damaged e The device is malfunctioning e _ The case has been opened e Apart has been replaced For details on performing the functional verification see the section on functional verification Maintenance For device maintenance information see Maintenance and service in the device s directions for use Covered topics include the following e Replacing the printer paper e Inspecting and cleaning the device and accessories e Changing the battery The Welch Allyn Service Tool The Welch Allyn Service Tool is available in the following editions e Silver Accompanies your device 10 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series Gold Required to perform complete functional verification and calibration This edition requires an additional license For more information about acquiring this license contact Welch Allyn Note To qualify for the Gold license you must attend the Welch Allyn technical training course or complete online training for the device Clinicians and technical service personnel can use the service tool to manage and maintain supported Welch Allyn products You can use the service tool to do the following Review device information When connected to the device the service tool lists installed modules installed firmware and hardware version
44. age current shall be less than 300 pA from EP stud to mains Line and Neutral pins of the IEC power connector Dielectric strength Dielectric strength shall be 1 8 kVAC EP stud to IEC mains Line and Neutral pins of the IEC power connector To locate the eguipotential terminal see Controls indicators and connectors Ground stud connector Welch Allyn Connex Integrated Wall Systems are equipped with a ground stud equipotential terminal for electrical safety testing and to connect a potential egualization conductor To ensure use of the proper connector for safety testing the ground stud is recessed into the system s housing Do not use alligator style clamps or connectors The mating electrical connector reguires self assembly by crimping it to appropriate connecting leads The mating connector Type POAG KBT6DIN order number 15 0010 consists of the right angled socket and insulator as shown in the next figure You can purchase the mating connector and the crimping pliers from the manufacturer Multi Contact http www multi contact com 1 Perform this test only if there is a reason to doubt the integrity of the electrical insulation e g multiple trips of a residual current device or liquid ingress of a saline solution If you determine this test should be performed return the device to Welch Allyn for service 94 Electrical safety testing Welch Allyn Connex Vital Signs Monitor 6000 Series Item Descr
45. ain If a probe is already connected replace the probe If the problem persists replace the temperature module Insert a temperature probe well Replace the temperature probe Review the error log Replace the temperature module Check the USB cable Replace the batteries Retry the temperature measurement If the problem persists replace the probe Adjust the user settings and retry Return the temperature probe to the probe well and retry measurement Touch OK to dismiss the message Start a new temperature reading Service manual Weight scale messages Message Weight scale not functional Call for service Possible cause The weight scale is not operating properly Troubleshooting 39 Suggested action Check the scale Use the service tool to check connectivity with adapter Replace cables Replace adapter Printer messages Message Alarm Low battery plug into outlet Printer door is open close to continue Out of paper Printer too hot wait to retry printing Printer not functional Call for service Information Printing records Possible cause The monitor s battery voltage is too low to support printing The printer door is open The paper is not properly loaded The paper sensor does not detect paper The print head overheated The printer motor is broken The detection switch malfunctioned A hardware failure occurred in the power suppl
46. air Packaging e Ifyou return the battery with the device remove the battery seal the battery in an antistatic plastic bag and place the battery in the position reserved for the battery in the original shipping carton near the device e Ifyou return the battery separately package the battery in the replacement battery s plastic bag and shipping box If the original shipping carton or replacement battery shipping box is unavailable consult the manufacturer website for information regarding shipping lithium ion batteries www nexergy com lithium shipping htm A Note WARNING Safety risk Do not ship any battery that has been physically damaged or shows signs of leakage unless you receive specific instructions which meet the reguirements for the shipment of Lithium batteries Dispose of damaged or leaking batteries in an environmentally safe manner consistent with local regulations In the United States the applicable regulations can be found in the Code of Federal Regulations CFR Refer to 49 CFR 173 185 for shipping lithium batteries by air or ground Use 49 CFR 172 102 sections 29 188 189 A54 A55 A100 A101 A103 and A104 to find the special provisions for shipping lithium batteries Clean the device Note To ensure safe receipt of your device by the service center and to expedite processing and return of the device to you thoroughly clean all residues from the device before you ship it to Welch Allyn F
47. am block lea 39 Antenna cable lea Not shown Radio label lea Serv Kit PLFM Antenna material no 103357 No Item Qty 16 Antenna board lea 24 Antenna mounting foam block 1ea 39 Antenna cable 1ea 104 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Serv Kit VSM6000 Power supply material no 103359 No Item Oty 17 AC power supply harness 1ea 18 Power supply cover 1ea 23 Power supply board 1ea Serv Kit VSM6000 Labels model 6300 material no 103590 No Item Oty 2b USB label 1 USB host 2ea 3b No nurse call label 2ea 40 USB client cover 2ea Notshown VSM 6000 product label 2ea Notshown VSM 6000 patent label 2ea Serv Kit VSM6000 Labels 6400 6500 material no 103592 No Item Qty 2a USB label 4 USB host 2ea 3a Nurse call label 2ea 40 USB client cover 2ea Notshown VSM 6000 product label 2ea Notshown VSM 6000 patent label 2ea Notshown Radio label 2ea Miscellaneous No Material no Item Qty 15 103575 VSM 6000 rear housing gasket 20 in 17 103567 VSM 6000 AC power harness 1ea 19 103552 VSM 6000 fan assembly 1ea Service manual No Material no Item 24 103571 PLFM antenna mounting block Bottom housing i SS is 5 Field replaceable units 105 Qty 106 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Serv Kit VSM6000 Bottom housing Material no 103379 No Item Oty 10 Screw plastite 7
48. ars 5 Perform service tasks by making selections or touching other tabs Note Service tasks and how to do them are detailed in this section D When you are done touch Exit The Home tab appears General tab Fil Advanced Settings y Exit General Self tests Logs Device Licensing Asset tag Restore factory defaults Device configuration MG service Restore factory default settings 1 Go to the Service screens as described in Access the Service screens 2 Touch the General tab 18 Service menu Welch Allyn Connex Vital Signs Monitor 6000 Series Restore factory default settings e To restore radio settings to factory default values touch Radio settings e To restore all current settings to factory default values touch All settings A confirmation dialog appears and the device reboots Touch OK The factory default settings are restored Save the device configuration to a drive You can save the device configuration to a USB flash drive You can use the saved configuration to restore this device s configuration or to copy this device s configuration to other devices Note Not all flash drives are supported 1 Connect a flash drive to the USB port 2 Goto the Service screens as described in Access the Service screens 3 Touch the General tab 4 Touch Save to USB A confirmation dialog displays Touch OK The device configuration is saved to the USB flash drive and the de
49. assembly notes e _ Plug the speaker connection into the main harness in the lower left corner and tuck the cable behind the ground wire stud Ensure that the speaker cable is positioned in the channel e Route the printer ground wire through the channel on the printer housing e Connect the shortest cable the cable closest to the wire tie to the fan connector e Route the battery harness J34 on the main board under the power cable J29 on the main board on the main harness and plug into J3 on the battery connector board e Route the main board power to the battery harness under the power cable on the main harness and plug into J2 on the battery connector board Service manual Disassembly and repair 63 e Secure the main harness to the bracket on the bottom housing using a tie wrap Position the tie wrap just below the tie wrap on the main harness Use the tie wrap tool to secure the tie wrap When replacing the bottom housing Note The bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling Remove the speaker 1 Remove the bottom housing as described in Remove the bottom housing 2 Disassemble the bottom housing to more easily access the speaker 3 Remove the speaker 26 from the bottom housing Wa 4 Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol When repla
50. atteries in an environmentally safe manner consistent with local regulations Factors affecting battery operating time The following settings and conditions affect the battery operating time The display brightness setting The display power saver setting The device power down setting Frequency and duration of alarms and alerts Amount of motion artifact during NIBP measurements Radio searching for an access point 13 Controls indicators and connectors Note Your model might not contain all of these features eee No Feature Description 1 Printer Optional Printer provides a printout of patient and device information 2 Lightbar Provides a visual alarm with red and amber LEDs 3 __ Thermometry Optional Temperature probe cover box 4 _ Thermometry Optional Temperature probe 5__ Thermometry connector behind cover Secures the probe connection to the device 6 LCD screen 1024 x 600 pixels color touchscreen provides a graphical user interface 7 Battery compartment behind cover Houses the Li ion battery 14 Controls indicators and connectors Welch Allyn Connex Vital Signs Monitor 6000 Series No Feature Description 8 Blood pressure Self contained module for easy replacement Supports dual lumen or single lumen hoses 9 Pulse oximetry Optional Nellcor Sp02 or Masimo Rainbow SET SpO2 or combined Sp02 SpHb in a self contained module for easy replacement No Feature Description 1 Power s
51. ble service parts Product accessories including patient sensors probes cables batteries probe covers printer paper and other consumable items are listed separately in the accessories list in the device s directions for use which is available from Welch Allyn Customer Service Service kits are shown with the contents listed underneath each kit Rear housing y ji af 2x 102 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series 1 N Serv Kit VSM6000 Rear housing material no 103375 No Item Qty 1 Rear housing 1ea 4 Communications door dowel pin 2 ea 5 Communications door spring 1ea 6 Rear housing communications door 1ea 7 Communications door captive screw 1ea 8 IEC connector 1ea 9 Ground lug 1ea 10 Screw plastite 4 20 X 0 500 pan head 2ea 11 Flatwasher 1ea 12 Hexnut 1ea 13 Ground lug plate 1ea Service manual Field replaceable units 103 No Item Qty 15 Rear housing gasket Norprene tubing 20 in 17 AC power harness lea Serv Kit VSM6000 Basic comms PCBA material no 103354 No Item Qty 20a Communications board Model 6300 lea Serv Kit PLFM Standard comms PCBA material no 103355 No Item Qty 20b Communications board Models 6400 and 6500 1ea Serv Kit PLFM Radio material no 103356 No Item Oty 16 Antenna board lea 21 Radio board 802 11a b g 1ea 22 Screw M3 X 0 5 Phillips pan head 4ea 24 Antenna mounting fo
52. cable retaining clip 1ea This service kit can be used only to replace an existing SpHb enabled module Service manual Field replaceable units 115 Serv Kit VSM6000 NIBP module material no 103386 Item Oty Module assembly 1ea 10 5 USB mini B to USB A right angle 1ea Serv Kit VSM6000 Printer module material no 103393 Item Oty Assembly printer platform 2IN 1ea Harness printer ground 1ea Screw plastite 74 20 X 0 500 pan head 2ea Harness MCE to printer 1ea 10 5 USB mini B to USB A right angle 1ea Drain tube printer 1ea Serv Kit VSM6000 Radio material no 103356 No Item Oty 16 PCA platform radio a b g antenna 1ea 21 Plat radio Prov SPI 802 11 a b g 1ea 2 Screw M3 X 0 5 pan Phillips 4 ea 24 Foam block 1ea 39 Antenna coax 150mm 1ea Notshown Radio label 1ea Service parts for Braun Pro 4000 and dock material no 104037 Item Oty Braun PRO 4000 Thermoscan thermometer 1ea Braun PRO 4000 dock 1ea Braun dock cradle ring 1ea 116 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Item Oty Braun dock base lea Braun PRO4000 mounting hardware lea Serv Kit PLFM Braun PRO4000 MN 1 ea USB cable mini B TO USB A 410mm lea Rechargeable battery pack lea Licenses Material no Item Notes 103371 Bar code reader 103372 Spot profile 6300 only 103373 Triage profile 6300 only 103910 CVSM 6300 standard license 6300 only 103911 CVSM 6400 6500 standard license 6400 6500
53. cing the speaker 1 Remove the paper to expose the adhesive on the gasket 2 Align the holes in the speaker assembly with the pins on the bottom housing and press the speaker into place 3 Apply pressure to the outer radius of the speaker assembly to assure good adhesion with the bottom housing 64 Disassembly and repair Remove the top housing No 31 32 33 34 Welch Allyn Connex Vital Signs Monitor 6000 Series Item Screws M4 X 10 pan head with NYLOC Handle insert Top housing Light bar Light bar LED board No 35 68 69 72 Item VSM 6000 printer door blank Paper feed roller Printer housing Screw M2 2X8 Thrdform PNH TRX Note 1 2 Do not remove the right side panel Remove the bottom housing as described in Remove the bottom housing Disconnect the power connector on the main harness from J30 on the main board Service manual Disassembly and repair 65 3 Lay the main harness over the top of the unit to clear the USB cables 4 For models that include the temperature option disconnect the USB cable connected to the temperature module from J1 on the main board and free the USB cable from the cable separator Note Do not remove the USB cable from the temperature module unless you plan to replace the module If you disconnect the USB cable the wire clip must be replaced upon reassembly
54. cts When returning a product to Welch Allyn for service ensure that you have the following information e Product name model number and serial number This information may be found on the product and serial number labels on the bottom of the device ell J a a co UUU UUUUUUU e _ A complete return shipping address e Acontact name and phone number e _ Any special shipping instructions e _ Apurchase order number or credit card number if the product is not covered by a warranty e A full description of the problem or service request 1 Contact Welch Allyn and request an RMA number 8 Overview Note Welch Allyn Connex Vital Signs Monitor 6000 Series Welch Allyn does not accept returned products without an RMA 2 Ship the device to Welch Allyn observing these packing guidelines a Remove from the package the battery all hoses connectors cables sensors power cords and other ancillary products and equipment except those items that might be associated with the problem Recommendations for returning the Lithium lon battery e Use ground transportation to return batteries e lf returning multiple batteries package each battery individually e Do not consolidate multiple batteries in a single package e Use packaging provided by Welch Allyn or the battery manufacturer e Do not pack a defective battery in checked or carry on baggage if traveling by
55. d repair 57 Remove the power supply 1 Remove the rear housing as described in Remove the rear housing 2 Remove the four Torx screws 10 securing the power supply cover 3 Remove the power supply cover 18 4 Disconnect the following from the power supply e The green ground cable e The AC power harness 17 5 Remove the power supply Reassembly notes e Ensure that the grommet on the AC power harness is in the slot in the power supply cover When replacing the power supply cover ensure that the antenna cable is routed in the channel located at the top of the rear housing 58 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Disassemble the main chassis Remove the Sp02 module 1 Remove the rear housing as described in Remove the rear housing 2 Do one of the following e f no Sp02 module is present remove the blanking panel by sliding it out of the housing e Ifan Sp02 module is present a Disconnect the USB cable from the SpO2 module ry 7 b Remove the USB cable from wire clip on the Sp02 module c Slidethe SpO2 module out of the case Reassembly notes Insert the SpO2 module into the housing with the serial number label facing up When replaci
56. d service personnel 6 Install a new roll of paper 7 Power on the monitor and verify that the monitor functions normally before using it A Caution DO NOT use steam heat or gas sterilization on the monitor A Caution DO NOT use harsh solvents such as acetone on the monitor The following agents are compatible with the monitor Follow the cleaning agent manufacturer s guidelines e CaviWipes Sani Cloth Plus e 70 percent isopropyl alcohol e 10 percent chlorine bleach solution Note Disinfect according to your facility s protocols and standards or local regulations CaviWipes or Sani Cloth Plus 1 Using CaviWipes or Sani Cloth Plus wipe the surface of the monitor to remove all debris 2 Allow the monitor surface to dry for a minimum of 10 minutes before using the monitor Service manual Appendices 119 70 percent isopropyl alcohol Wipe the monitor with a clean cloth slightly dampened with 70 percent isopropyl alcohol 10 percent chlorine bleach solution 1 Wipe the monitor with a clean cloth slightly dampened with a 10 percent bleach and water solution Follow the cleaning agent manufacturer s guidelines 2 Rinse with a clean cloth slightly dampened with water that meets EP and USP quality standards 3 Allow the monitor surface to dry for a minimum of 10 minutes before using the monitor Identifying the monitor and subsystems This explanation of the monitor labeling is provided to assist you in ident
57. de kit 100 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series Required tools e Welch Allyn Service Tool version 1 5 0 with PartnerConnect WA Material no 103521 e Masimo Rainbow Tester Welch Allyn Material no 103507 When you purchase the firmware upgrade Material no 104361 to enable the SpHb parameter you receive upgrade instructions and an authorization code Follow the instructions to check the host firmware version and Masimo firmware version If the firmware does not meet the minimum reguirements follow the instructions to upgrade them When contacting Welch Allyn Technical Support to receive your upgrade package provide the authorization code and the serial number for each device you plan to upgrade Technical Support will build the upgrade package and notify you when it is available To install the upgrade do the following Connect the device you want to upgrade to the PC running the service tool Power on the device The service tool lists connected devices Select the device you want to upgrade Select the Upgrade tab The upgrade appears in the SpO2 row Select the row by clicking it Click Upgrade Follow the prompts to complete the upgrade Use the power down button on the device tab to turn off the monitor mo oP ON gt To verify the SpHb parameter is functioning do the following Power up the device Go to the Settings tab Go to the Profiles tab and select Monitor
58. de panels Serv Kit VSM6000 Right side panel material no 103381 No Item Qty 37 Right side panel 1ea 38 Power button and flex cable 1ea VSM 6000 left insert material no 103547 No Material no Item Oty 67 Left insert 1ea Front housing and mid section Note Replacing the main board reguires using the service tool Gold edition to re provision the device 110 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Serv Kit VSM6000 Front housing templess material no 103376 No Item Oty 10 Screw plastite 74 20 X 0 500 pan head 2ea 67 Leftinsert 1 ea 42 Front housing 1ea 44 Temp blank front 1ea 45 Thermal shield 1 ea Serv Kit VSM6000 Front housing SureTemp material no 103377 No Item Oty 10 Screw plastite 74 20 X 0 500 pan head 1ea 67 Leftinsert lea 42 Front housing lea 45 Thermal shield lea 56 Temperature front housing lea 71 Temperature connection access cover lea Service manual Field replaceable units 111 Serv Kit PLFM MCE PCBA material no 103352 Note When replacing the main board all licenses are lost If you did not retain authorization codes to restore those licenses you must order replacement licenses No Item Oty 46 Main board 1ea Serv Kit PLFM LCD display material no 103351 No Item Qty 48 LCD display bezel lea 49 LCD display with touchscreen lea 50 Foam pad top lea 51 Foam pad bottom lea Not shown LCD harness lea
59. ded Replace the speaker Test speaker output using an oscilloscope on J12 Symptom Possible cause The NIBP frame on the display The USB cable is defective is blank The NIBP module is not connected The NIBP module is not functional Suggested action Replace the USB cable Check the internal USB connection Replace the NIBP module Service manual Troubleshooting 31 Symptom Possible cause Suggested action If no NIBP error is logged the mainboard Check the error logs for NIBP may be defective errors Replace the main board if necessary Symptom Possible cause Suggested action The Sp02 frame on the display The USB cable is defective Replace the USB cable is blank The Sp02 module is not connected Check the internal USB connection The Sp02 module is not functional Replace the Sp02 module If no SpO2 error is logged the mainboard Check the error logs for SpO2 may be defective errors Replace the main board if necessary Symptom Possible cause Suggested action The SpHb frame on the display is blank Weight scale Symptom Weight does not appear in manual parameter frame The UI license is not installed The Monitor profile is not selected The wrong sensor is connected The sensor and or cable expired The Masimo SpO2 module does not have the SpHb parameter enabled Possible cause The weight was not selected in advanced settings Purchase a license and install the license usin
60. dio does not connect to the network Possible cause Troubleshooting 29 Suggested action A USB connection from the communications Verify that the USB cables are board to the main board is faulty The device is not configured properly The communications board is not receiving power The Ethernet connection from the main board is faulty The device is out of range of the access point The device is not configured properly The antenna is defective The communications board is not receiving power connected correctly Replace the USB cables Check the settings with your network administrator Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary Test the internal Ethernet cable Replace if necessary Check the network status screen s RSSI value Check the settings with your network administrator Check the antenna cable and antenna connection Replace the cable and antenna if necessary Check the voltage from J49 on the main board for 45 0 0 5V DC Replace the main board if necessary Symptom The light bar does not turn on Possible cause No alarm was triggered There is a faulty connection The light bar board is defective Suggested action Verify that the light bar flashes when the monitor starts Verify that the alarm is triggered by a visual indicator in the message status area and an audio alarm occurs Check the l
61. e Nellcor and OxiMax are registered trademarks of Nellcor Puritan Bennett Inc Braun and ThermoScan are registered trademarks of Braun GmbH Software in this product is Copyright 2011 Welch Allyn or its vendors All rights are reserved The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide Under such laws the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded The software may not be copied decompiled reverse engineered disassembled or otherwise reduced to human perceivable form This is not a sale of the software or any copy of the software all right title and ownership of the software remain with Welch Allyn or its vendors For information about any Welch Allyn product call Welch Allyn Technical Support USA 1 800 535 6663 1 315 685 4560 Canada 1 800 561 8797 European Call Center 353 46 90 67790 Germany 49 695 098 5132 Japan 81 42 703 6084 Malaysia 603 7875 3341 Australia 61 2 9638 3000 China 86 21 6327 9631 France 33 155 69 58 49 Italy 39 026 968 2425 Latin America 1 305 669 9003 Netherlands 31 202 061 360 Singapore 65 6419 8100 South Africa 27 11 777 7555 Spain 34 917 499 357 Sweden 46 85 853 6551 United Kingdom 44 207 365 6780 103730 CD 103500 printed copy Material Number 408102 Ver B Material Number 717129 800166
62. e LCD frame 5 Remove the LCD display Reassembly notes Ensure that the LCD flex cable is not under the LCD frame A Caution The LCD flex cable is extremely fragile and easily damaged Do not cause creases that may break the connections Insert the display into the bezel in the front housing with the exposed board on the bottom Verify that the LCD flex cable feeds through the bezel s clearance feature 78 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Z i on When replacing the LCD e Peel the protective sheet from the LCD display Add tape to the edge of the LCD frame where the harness passes through to connect to the LCD display to prevent abrasion to the LCD harness e When adding the ferrite beads align the beads with the marks on the LCD frame e Verify that the foam strips are installed on the back of the display near the top and bottom edges and extend half way up from the bottom on both sides of the LCD display Remove the front housing Remove the following 1 Rear housing For details see Remove the rear housing Service manual Disassembly andrepair 79 Bottom housing For details see Remove the bottom housing Top housing For details see Remove the top housing Light bar For details see Remove the li
63. e flex cable into the connector This may require using a suitable tool to keep the latching piece elevated 3 Slide the latching piece toward the connector body until it locks into place o Main board connectors CD TRH Li 132 Appendices Battery connector board connectors Connector Wiring harness J1 J2 J3 J4 J5 J6 J8 J11 J12 J14 J17 J19 J21 J23 J24 J26 J29 J30 J34 J45 J46 J48 J49 USB USB USB USB USB Power button USB Ethernet Main harness Client USB Printer power LCD USB USB USB USB Battery power Main harness Battery Main harness Light bar LCD flex cable Main harness Welch Allyn Connex Vital Signs Monitor 6000 Series Connects with Temperature module Reserved for future use Printer Reserved for future use Sp02 module Power button and LED status Reserved for future use Communications board Speaker Communications board J8 Printer board CN1 LCD board NIBP module Reserved for future use Communications board J4 Reserved for future use Battery connector board J2 Power supply board J2 Battery connector board J3 Fan connector on the power supply cover Light bar board J1 LCD Communications board power Connector USB USB USB USB USB ZIF USB Locking Pressure Mini USB
64. e if necessary Service manual Message Attach Sp02 sensor to monitor Replace the Sp02 sensor Searching for pulse signal High priority alarm Low SpO02 signal quality Check sensor Low SpHb signal guality Check sensor Low perfusion Check sensor Sp02 mode only Check sensor or cable Sp02 sensor expires in Replace the SpO2 cable Expired sensor Expired cable Information Excessive patient movement Possible cause The sensor was not detected The SpO2 sensor is faulty or expired No Sp02 sensor is connected The cable is faulty or expired The SpO2 sensor is not attached to the patient s finger Poor sensor placement on the patient Poor sensor placement on the patient Poor sensor placement on the patient The sensor is operating as an Sp02 only sensor because it failed to calibrate properly The Sp02 sensor will expire soon The SpO2 cable is not functioning properly or is expired The sensor is expired The cable is expired The SpO2 reading was deemed not precise Troubleshooting 37 Suggested action Check the sensor connection Replace the sensor Replace the Sp02 sensor Connect the SpO2 sensor Replace the cable Touch the alarm icon or the Sp02 frame to dismiss the alarm Set the SpO2 Alarm limits to off Reattach the SpO2 sensor to the patients finger Remove the sensor from the patient and reapply Remove the sensor from the patient and reapply
65. ed Antenna cable A not labeled N A Antenna board connectors o000000000 oo000000000 Connects with Connector Not used Pressure Antenna board PG Pressure Standard communications board JR1 Pressure Service manual Appendices 135 Connector Wiring harness Connects with Connector PG Antenna cable Radio board G Pressure PB Not used Not used Pressure Printer board connectors OM OS OL O ae Connector Wiring harness Connects with Connector CN1 Main board to printer Main board J17 Pressure CN2 USB Main board J3 Mini USB CN4 Printer flex cable Printer ZIF CN5 N A Reserved for 4 in printer ZIF CN6 N A Reserved for 4 in printer ZIF J8 Jumper Pins 2 and 3 for 2 in printer Pressure Power supply board connectors 136 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Connector Wiring harness Connects with Connector J1 AC to power supply IEC connector blue line in brown neutral Pressure J2 Main harness Main board J30 Pressure J3 N A Internal use only N A GND AC to power supply IEC connector green ground via ground stud Pressure 137 Appendices Service manual Interconnect diagram 1204 I3NN3HLS
66. ed by Welch Allyn Masimo Corporation or customers participating in the Partners in Care Biomed program Customers performing the hardware upgrade without participating in a Partners in Care Biomed program will void the device warranty Participants in the Biomed program may order the upgrade kit Material no 104210 and perform the installation on their own The upgrade kit contains a Masimo SpHb enabled Sp02 module a user interface license authorization code and instructions for installing and licensing the upgrade To complete the installation you will also need the tools listed in the Disassembly and Repair section of this manual The SpHb parameter is enabled on devices configured with Masimo SpO2 through a firmware upgrade You can install the firmware through PartnerConnect or return the device to a Welch Allyn service center To receive the firmware upgrade through PartnerConnect you must have the service tool installed on a PC connected to the internet For installation instructions consult the Welch Allyn Service Tool Installation and Configuration Guide Before updating the device verify that the device firmware meets the minimum reguirements needed to support the SpHb parameter Devices that do not meet the minimum firmware reguirements may be upgraded on line through PartnerConnect Masimo SpHb reguirements e Host Firmware version 1 70 00 or later e Masimo Sp02 with firmware consult the instructions included with the upgra
67. ee Disassemble the main chassis Reassembly notes Route the power cable and fan harness cables in the channel on the side of the power supply cover When closing the case verify that no wires are crushed or pinched before securing with screws After tightening the screws examine the seam between the rear housing and the main chassis to verify that there is no bowing Bowing indicates that something is preventing the mating surfaces from seating properly When replacing the rear housing 1 2 3 Follow the procedures to disassemble the rear housing and remove any components that you intend to transfer to the replacement housing Connect the AC power harness to the IEC AC power connector 8 Install the rear housing gasket 15 included in the rear housing service kit into the slot in the outer edge of the back housing To ease installation use a small flat blade screwdriver to assist in pushing the seal into the channel Install any components removed from the old rear housing in the reverse order of the disassembly instructions After reassembling the rear housing install the USB Client Cover 40 as follows a Place the USB Client cover on a USB mini B cable with the tape facing out b Peel the tape off to expose the adhesive c lnsertthe USB cable into the client USB connection press and remove the cable the cover should adhere to the rear housing Install these labels e USB label 2a model 6400 and 650
68. einstall the LCD display in the reverse order of disassembly Reinstall the main board in the reverse order of disassembly 6 Install the probe well seal onto the the probe well as described in the reassembly notes for the temperature module 7 Insert the temperature module into the front housing aligning the probe well with the access hole in the front housing 8 Secure the top of the temperature module housing to the front housing with two screws included with the kit 9 Place the HSG clamp on the bottom of the temperature housing and secure with two screws 10 Reassemble the monitor in the reverse order of disassembly oa Remove the main board Note If you are replacing this board you must have the service tool Gold edition to re enter the serial number of the monitor and the main board No Item No Item 42 Front housing 51 Foam pad bottom Service manual Disassembly and repair 75 No Item No Item 46 Main board 62 LCD frame 41 Screw M3 x 5 pan head 63 Grommet ear G411 1 48 LCD display bezel 64 Shoulder screw ear G 411 1 metric 49 LCD display with touchscreen 65 Clamp cable 3 16 X 3 8 wide X 3 4 long 50 Foam pad top 66 Washer M3 1 Remove the top housing as described in Remove the top housing Note It is not necessary to remove the temperature module or light bar to remove the main board or LCD display 2 Disconnect the following on
69. el on the power supply cover Lift the outside edge of the board until the side connectors clear the rear housing d For monitors with a radio rotate the board without pulling on the antenna cable slightly counter clockwise pivoting on the upper left hand corner Turn the board over and set it down outside the top of the case 2 5 If replacing the communications board remove the radio board 21 as described in Remove the radio board and antenna Reassembly notes e Ifthe radio board was removed reinstall it before reinstalling the communications board e To install the communications board do the following 1 Position the board over the standoffs with the inside edge of the board under the wire channel on the power supply cover until the outer edge drops into the rear housing 2 Align the mini USB external connector with the opening in the side of the rear housing 3 Slide the mini USB connector into the opening until the board rests on the standoffs When replacing the communications board Install the radio board on the new communications board before installing the communications board on the rear housing Remove the radio board and antenna A Caution Do not remove the radio antenna from the rear housing unless replacing the radio and antenna or the rear housing 1 Remove the following e Rear housing For details see Remove the rear housing e Communications board For details see Remove the commun
70. emove the battery JS J JS J Remove the rear housing JS Remove the communications board J Remove the power supply cover JS JS JS Remove the Sp02 module or blanking panel JS S Remove the NIBP module S JS Remove the bottom housing S S Remove the top housing S Remove the empty temperature housing JS Remove the temperature blanking panel JS Remove the printer door blank JS Remove the main board JS Remove the LCD display JS Install the communications board and radio Install the radio antenna Re install the power supply cover S Install the temperature cover Service manual Options upgrades and licenses 99 Option to install SureTemp SpO2 Plus Printer Radio Procedure JS Install the temperature module Install the printer module Install the top housing Install the bottom housing Install the NIBP module Install the SpO2 or blanking panel JS Re install the rear housing SI SISI SISI S S lt S S S S S JS JS Insert the battery After installing an option be sure to confirm the proper operation of the monitor and its options as described in Functional verification tests Masimo Hemoglobin SpHb upgrade The Masimo hemoglobin SpHb parameter is offered for the device s 6400 and 6500 models You can upgrade devices configured without Masimo SpO2 by adding Masimo SpO2 or by replacing the Nellcor SpO2 module with a Masimo SpO2 module If a Masimo SpO2 module is reguired it may only be install
71. erform functional verification You can use the service tool to test each component of the system to ensure that its performance meets design specifications Functional verification is required to meet the periodic maintenance requirements This feature is not supported for all products and requires the service tool Gold edition for each supported product Perform calibration verification The service tool can check any system requiring calibration and if necessary calibrate the device to match the design specifications Calibration verification is required to meet the periodic maintenance requirements This feature is not supported for all products and requires the service tool Gold edition for each supported product Recover devices In the rare case where a device can no longer boot because of corrupted firmware the service tool can connect the device to Welch Allyn Technical Support to reinstall the firmware Extensible The device accepts new plug ins to support future Welch Allyn products Some of these features are enabled for any user Silver edition Others require special user account privileges or a Welch Allyn service contract Gold edition If you require gold level support for a Welch Allyn product please contact Welch Allyn technical support Service manual Overview 11 Battery performance About the battery The device uses a rechargeable lithium ion smart battery Internal circuitry enables the battery to report its co
72. ery pack Primary AA batteries are installed in the Replace the batteries with a thermometer rechargeable battery pack The dock LED is green butthe Primary AA batteries are installed in the Replace the batteries with a battery is low or depleted thermometer rechargeable battery pack The dock is defective Replace the dock Note For additional troubleshooting tips for the thermometer see the manufacturer s product documentation Service manual Manual parameters Printer Symptom The manual parameter frame does not appear on the Home tab or the Patients manual tab is blank BMI is not displayed Symptom The printer does not print Possible cause No manual parameters are selected in Advanced settings The BMI parameter is not selected Height or weight was changed Weight scale not connected Possible cause The reactive side of the thermal paper does not face the print head The thermal paper is wet The USB cable is defective The printer module is not connected The printer does not have power The printer module does not function The power harness is defective If no printer error is logged the main board may be defective Troubleshooting 33 Suggested action Select the desired manual parameters in Advanced settings Settings gt Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters Select the BMI parameter parameter
73. ese accessories WARNING Electric shock hazard Before cleaning the monitor disconnect the AC power cord from the power outlet and the monitor WARNING Electric shock hazard DO NOT autoclave the monitor or accessories The monitor and the accessories are not heat resistant 118 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series A WARNING Liquids can damage electronics inside the monitor Take care to prevent water or other liquids from spilling on the monitor If liquids are spilled on the monitor 1 _ Power down the monitor 2 Disconnect the power plug 3 Remove the battery pack from the monitor 4 Dry off excess liquid from the monitor Note If liquids possibly entered the monitor remove the monitor from use until it has been properly dried inspected and tested by qualified service personnel 5 Reinstall the battery pack 6 Power on the monitor and verify that the monitor functions normally before using it If liquids enter the printer housing 1 _ Power down the monitor Disconnect the power plug Remove the battery pack from the monitor Remove and discard the paper roll GP Ce No Clean and dry the inside of the printer housing Note The printer housing has a drain tube that directs liguids down and out the bottom of the device If liguids possibly entered other openings in the monitor remove the monitor from use until it has been properly dried inspected and tested by gualifie
74. ess advanced settings or enter the advanced settings code Possible cause Patient monitoring is active or being simulated The parameter alarm is on Intervals are turned on Suggested action Discontinue patient monitoring or stop the simulation Dismiss the alarm Stop intervals Communication Symptom Cannot communicate through the USB client connection USB accessories do not communicate with the monitor Possible cause Suggested action The communications board does notreceive Check the voltage from J49 on power The USB client is defective The accessory is defective The communications board is not receiving power One or more USB host connections are defective the main board for 45 0 0 5V DC Replace the main board if necessary Testthe connection by connecting a PC running the service tool Verify that the service tool is configured properly on the PC to communicate with the device See the service tool help files Replace the power cable to the communications board Replace with a known good accessory Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary Test the connection with a USB thumb drive If no power or enumeration is present such as an LED ona thumb drive replace the communications board Service manual Alarm Symptom The device does not communicate via Ethernet with the computer network The ra
75. fourth positions open No printera NA printer no temperature option Install three USB cables into the left five positions of the USB cable separator leaving the first and second positions open Cable positions Model options No temperature option Install four USB cables into the left five positions of the USB cable separator leaving the first position open Insert the printer cable with the retaining clip in the second position from the left No printer SpO2 or temperature option Install two USB cables into the left five positions of the USB cable separator leaving the first second and third positions open Disassembly andrepair 67 T WUU Cable positions E j i TL O e Space each cable about 1 5 inches from separator to the end e Place the separator in the unit in the approximate location shown here Jg 68 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Connector Connects with Connector Connects with J1 Temperature module J21 NIBP module J3 Printer J24 Communications board J5 Sp02 module e For models with the temperature option plug the leftmost USB cable into J1 on the main board Plug the other end into the temperature module Insert the USB cable into the retai
76. g the service tool Change the profile to Monitor Use a sensor that supports the SpHb parameter Replace sensor and or cable Purchase the parameter and install using the service tool Suggested action Select weight in the Advanced settings Settings gt Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters 32 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Symptom Possible cause Suggested action The weight scale is not licensed Purchase a license and install the license using the service tool The weight scale is not connected Check cables and connections Use the service tool to test connectivity Replace cables The weight scale is not configured Consult the scale directions for use Temperature Symptom Possible cause Suggested action The temperature frame onthe The USB cable is defective Replace the USB cable display is blank The temperature module is not connected Check the internal USB connection The temperature module is not functional Replace the temperature module If no temperature error is logged the main Check the error logs for board may be defective temperature errors Replace the main board if necessary Braun ThermoScan PRO 4000 thermometer Symptom Possible cause Suggested action The thermometer batteries The rechargeable battery pack no longer Replace the rechargeable don t charge takes a charge batt
77. ght bar Gee 05 0o Temperature module and mounting cover For details see Remove the temperature module or housing 6 Main board For details see Remove the main board 7 LCD display For details see Remove the LCD display 8 Remove the remaining strut When replacing the front housing For models with the temperature option replace the thermal shield 45 80 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 81 Functional verification and calibration Functional verification tests The functional verification tests help to confirm the proper operation of the device and its options These tests support the requirements of routine preventive maintenance It is not necessary to disassemble the device to perform these tests The tests may also be useful as a diagnostic tool to help isolate a malfunction Each time you open the case and prior to returning the device to service use the service tool Gold edition to complete the full suite of tests to ensure that all systems are operating within the design specifications Required equipment Service Basic Material no Description tool tests Qty 01802 110 Tester calibration 9600 plus S JS 3 DOC 10 Cable SpO2 extension Nellcor JS JS 1 SRC MAX Nellcor portable oximetry tester J J 1 06138 000 CAL KEY assembly M690 692 J JS 1 4500 30 Blood pressure hose 5 ft JS JS 1 5082 183 BP Y tube no fittings 1 8 in tube J
78. guire clinician ID to save readings on the Clinician IDs tab available from the Data management tab in Advanced settings Add a patient ID Service manual Status message Patient list is full Delete some patients to add more Stop intervals to select new patient No connection for send Unable to identify clinician Unable to load language Unable to retrieve list Possible cause The maximum number of patients was exceeded The device is set to take interval readings No connectivity is available to support sending data manually or automatically sending data on manual save The clinician ID or password is incorrect Chinese did not load The device is unable to retrieve a patient list from the network Troubleshooting 45 Suggested action Delete a patient from the list to add a new patient Stop intervals before changing the patient Check network connection Check Radio Configuration settings Confirm the clinician ID and password if applicable and retry Power down and restart the device Check the network connection Check the Radio Configuration settings Verify that the server is available 46 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series 47 Disassembly and repair These procedures provide instructions for device disassembly and board removal Except where otherwise noted the assembly procedure is the reverse of the disassembly
79. h device configuration NIBP measurement is available Excessive patient movement Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause NIBP inflation was too quick Target pressure was too low Too many attempts Blood pressure reading cancelled by user The tube type connected to the monitor does not match the NIBP configuration The single lumen switch on the NIBP connection is stuck The NIBP reading was deemed not precise Suggested action Check the connections and tubing for kinks Clear the alarm and retry NIBP Check inflation settings and change as necessary Clear the alarm and retry NIBP Change the inflation setting Change the inflation setting Touch OK to dismiss Touch NIBP Start button to dismiss and restart the NIBP reading Touch OK to dismiss Configure the NIBP advanced settings to match the tube type patient type and algorithm Use a small screw driver to press the switch in and release until the spring returns the switch to the dual lumen position Touch OK to dismiss Limit patient movement and restart the NIBP measurement Sp02 and SpHb messages Message Alarm p02 not functional Call for service Possible cause A sensor is defective An internal error occurred Suggested action Replace the Sp02 sensor with a known good sensor Update host software to 1 50 02 or later Review the error log Replace the Sp02 modul
80. he Self Tests tab The touchscreen lock is activated Slide the lock bar to unlock Touch the Settings tab touch the Device tab and then touch Start Uncheck Allow display lock timeout An internal connection is faulty Check the connection at J48 on the main board with display flex cable A display flex cable is broken Replace the touchscreen and display assembly The main board has a faulty touchscreen Replace the main board controller The display is blank when the The device is in Power Saver mode Wake the display by touching power is on the screen or the Power button The device powered down after a period of Turn on the device by inactivity pressing the Power button In Advanced Settings touch the General tab and then touch the Display tab Set Device powers down after to the desired interval An internal connection is faulty Check the display harness connections at the display and J19 on the main board Replace the cable if damaged A cable is damaged Replace the cable The LCD display is dim The brightness setting is too low Increase the brightness setting Touch the Settings tab and then touch the Device tab Set Display 28 Troubleshooting Symptom Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause The LCD display has reached the end of its useful life Suggested action brightness to the desired level Replace the LCD display User interface Symptom Unable to acc
81. ications board 2 Ifthe monitor has the radio option a Turn the communications board over to access the radio board taking care to avoid straining the antenna cable 54 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series HU b Remove the four screws 22 securing the radio board to the communications board A Caution Do not disconnect the antenna cable from the radio board unless replacing the antenna cable The female connection on the antenna cable is easily damaged c Hold the communications board with one hand while grasping the radio board at the opposite end from the antenna connection and pull the radio board away from the communications board 3 Perform this step only if you are replacing the radio or antenna Disconnect the radio antenna cable from the radio board 4 Remove the four Torx screws 10 securing the power supply cover 5 Remove the power supply cover 18 6 Use a soft tool such as a spudger to separate the adhesive foam block 24 from the inside of the rear housing Reassembly notes Route the antenna cable in the channel located at the top of the rear housing Service manual Disassembly andrepair 55 When replacing the radio board and antenna 1 If the antenna is removed clea
82. ice and repair training eecesecssscsccsccsessecsesesccsccsecsecseeescescesesseeseeeseescesesseeseeeseeseeseeseeatersees POT CSS ys o A OG O Cl Du 117 Decontamination and cleaning requirements eeueuuuuu uu III IU LILI 117 Identifying the monitor and subsystems Factory defaults Atareta ina dari IIu UU Disassembly and repair reference Interconnect diagram monigi aieiaa eea e aara aa arinaa Symbols Documentation symbols identify conditions or practices that could lead to illness injury or death fi WARNING Hot surface Do not touch Caution The caution statements in this manual A identify conditions or practices that could result in damage to the equipment or other property or loss of data This definition applies to both yellow and black and white symbols li Consult operating instructions Power symbols A WARNING The warning statements in this manual Power on standby Equipotential terminal on display Monitor is plugged into Alternating Current power Battery absent or faulty UR br on the monitor green indicator Alternating Current power present battery fully charged Battery charge level on the monitor amber indicator Alternating Current power present battery is charging Battery cover 8e a ales U Alternating Current AC Rechargeable battery 2 Symbols Cor Welch Allyn Connex Vital Signs Monitor 6000 Series Li ion battery C
83. ifying these particular parts by serial number The part numbers appearing on the labels are internal part numbers and will not be found in the list of field replaceable units FRUs included in this manual Future revisions of a part may not always be backward compatible with a legacy part To determine the correct replacement part for your unit always provide the serial number and model when ordering Monitor serial number and model label The model number and serial number can be found on the label on the bottom of the monitor ej cg R UUU UUUUUUU y Serial number and format code Serial number MMMMXXXXWWYY MMMM Manufacturing plant XXXX Seguential number WW Week of manufacture YY Year of manufacture Model number format and code The device is available in multiple configurations Use the following to determine available configurations 120 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Model Oximeter SureTemp Printer Braun PowerCord Note Note Position Model Oximeter SureTemp Printer Braun PowerCord For more configuration options including approved accessories see the accessories list in the device s directions for use If options have been added to the device the actual configuration will not match the model description Description Two numbers that indicate the model e 63 The 6300 basic model D
84. ight bar harness and connections at the light bar and J46 on the main board Replace the defective cable if necessary Apply 3 3V to pin 1 of the harness and ground to pin 2 Verify that the amber LEDs illuminate Connect the ground to pin 3 Verify that the 30 Troubleshooting NIBP Symptom No audible alarm occurs Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause The main board is defective No alarm was triggered The alarm audio is set to off The alarm audio is set too low There is a faulty connection The speaker is defective The main board is defective Suggested action red LEDs illuminate If one or both do not illuminate replace the LED light bar Verify that there are 3 3V at pin 1 of J46 on the main board Verify that the alarm is triggered by visual indicator in message status area and light bar Listen for audible sounds on start up Touch the Alarms tab and then touch the General tab Select Alarm Audio on In the Advanced menu touch the General tab and then touch the Alarms tab Uncheck Allow user to turn off general audio Touch the Alarms tab and then touch the General tab Set Volume to the desired level In the Advanced menu touch the General tab and then touch the Alarms tab Set Minimum alarm volume to the desired level Check the speaker harness and connections at the speaker and J12 on the main board Replace the defective cable if nee
85. iption Type Order no The mating electrical connector a right angled socket made of POAG WB6DIN 01 0404 nickel plated brass with Multilam made of gold plated hard drawn copper alloy Insulator T POAG6 15 5004 24 Crimping pliers with mandrel crimp for 4 mm and 6mm flexible POAG PZ N 14 5009 conductors 95 Options upgrades and licenses Welch Allyn supports option software and license upgrades for all models Option upgrades for devices still under warranty that reguire any installation inside the device must be performed by a Welch Allyn service center unless you participate in the Partners in Care Biomed Partnership Program Option upgrades external to the device such as the Braun docking station can be installed without voiding the warranty If you want to install the options we recommend you attend either the classroom or online technical training course for the device The training is reguired to be eligible to receive the Welch Allyn Service Tool Gold edition The Gold edition is reguired to verify thatthe device is functioning correctly after ithas been serviced Although all of the option upgrades are calibrated and tested before leaving the factory Welch Allyn recommends performing a complete functional test whenever the device is serviced Software upgrades when available can be purchased or provided at no charge if your device is covered by a Welch Allyn Service Agreement The upgrades can be installed by
86. isk Do not attempt to service the device when the device is connected to a patient Caution Before disassembling the device disconnect the AC power cord and any attached accessories Sp02 sensors blood pressure hoses and cuffs temperature probes and accessories before disassembly Caution Remove the probe well in the temperature module prior to disassembly Caution Perform all repair procedures at a static protected station Caution When the device case is opened regard all parts as extremely fragile Execute all procedure steps with care and precision 48 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series A Caution Observe screw torque specifications especially with screws that secure directly into plastic standoffs A Caution To avoid mismatching screws and holes keep the screws for each piece with that piece as you remove modules and circuit assemblies Required tools and equipment 1 Phillips bit 2 Phillips bit 10 Torx bit Torque driver calibrated for 6 0 in lb 1 0 in Ib Torque driver calibrated for 7 5 in lb 0 5 in Ib Slotted screwdriver Tweezers Needle nose pliers Spudger Tie wrap tool calibrated for torque specification 5 INT Tie wrap cutter Soft lens wipes Scissors or other cutting device Canned air A coin to open the battery door Select a size that comfortably fits the slot Note For a list of the equipment required to perform functional verification and calibrati
87. ker Verifies the USB ports Verifies the Ethernet port 1 POST testing checks the following e NIBP ROM RAM A D channels calibration and user configuration S SISS SI SISI Sd S lt 84 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Temperature ROM RAM calibration and heater SpO2 ROM and RAM and connection to the SpO2 board Printer ROM and RAM and connection to the printer 2 SureTemp Plus only 3 Normal mode Basic functional verification tests These tests verify basic functionality of the NIBP Sp02 and thermometry parameters for users without the service tool Gold edition They are not a substitute for the complete functional test available with the service tool Gold edition Welch Allyn recommends using the service tool Gold edition to perform preventive maintenance and verification of the device when completing a repair Use this section to perform functional verification tests on the device NIBP leak test The NIBP leak test is performed automatically using the service tool The leak test pressurizes the system with a start pressure Ps of 250 mmHg 10 mmHg After 15 seconds T the end pressure Pe is measured The leak rate is calculated using the formula L P P Te The test fails if the leak rate exceeds 5 mmHg in 15 seconds Perform an NIBP leak test Mm o con mm o mp gt Launch the service tool on the PC If the si
88. l 96 8 F 36 0 C 96 4 F to 97 2 F 35 8 C to 36 2 C 101 3 F 38 5 C 100 9 F to 101 7 F 38 3 C to 38 7 C 105 8 F 41 0 C 105 4 F to 106 2 F 40 8 C to 41 2 C Braun ThermoScan PRO 4000 test Temperature tested Specification 0 2 C 0 4 C Actual reading Pass Fail 96 8 F 36 0 C 96 4 F to 97 2 F 35 8 C to 36 2 C 101 3 F 38 5 C 100 9 F to 101 7 F 38 3 C to 38 7 C 105 8 F 41 0 C 105 4 F to 106 2 F 40 8 C to 41 2 C 93 Electrical safety testing Welch Allyn recommends performing ground continuity leakage current and dielectric strength tests when replacing the power supply or primary wiring according to EN IEC 60601 1 Medical Electrical Eguipment Part 1 General Reguirements for Basic Safety and Essential Performance or EN IEC 62353 Medical Electrical Eguipment Recurrent Test and Test After Repair of Medical Electrical Eguipment Due to the variability of test eguipment in the field Welch Allyn does not include specific instructions to perform electrical safety tests When performing electrical safety tests refer to your test eguipment manuals for detailed instruction The following table provides connections and test limits to assist you in performing these tests Test Limits Ground continuity Ground continuity from EP stud eguipotential terminal to the Gnd pin of the IEC power connector shall be no greater than 0 1 ohms Leakage current Leak
89. learly approve it 4 Safety Welch Allyn Connex Vital Signs Monitor 6000 Series General safety considerations If the monitor detects an unrecoverable problem it displays an error message For more information see Troubleshooting To ensure patient safety use only accessories recommended or supplied by Welch Allyn See the accessories list in the device s directions for use Always use accessories according to your facility s standards and according to the manufacturer s recommendations and instructions Always follow the manufacturer s directions for use Welch Allyn recommends that only Welch Allyn service personnel or an authorized repair center perform warranty service Performing unauthorized service on a device that is within warranty may void the warranty Electrostatic discharge ESD SENSITIVE ELECTRONIC DEVICES OBSERVE PRECAUTIONS DO NOT SHIP OR STORE NEAR STRONG FOR HANDLING ELECTROSTATIC ELECTROMAGNETIC ELECTROSTATIC MAGNETIC OR RADIOACTIVE FIELDS SENSITIVE DEVICES A Aid A Caution Electrostatic discharge ESD can damage or destroy electronic components Handle static sensitive components only at static safe workstation A Caution Assume that all electrical and electronic components of the monitor are static sensitive Electrostatic discharge is a sudden current flowing from a charged object to another object or to ground Electrostatic charges can accumulate on common items s
90. llyn Service Tool Gold license key VSM6000 1 103521 Welch Allyn Service Tool DVD 1 Options Serv Kit VSM6000 SureTemp module material no 103391 No Item Qty SureTemp module assembly lea 10 5 USB mini B to USB A right angle lea USB cable retaining clip lea 45 Thermal shield lea 54 Probe well seal lea 56 Temperature front housing lea 71 Temperature connection access cover 1ea Serv Kit VSM6000 SpO2 module Nellcor material no 103388 Item Oty Module assembly SpO2 Nellcor 1ea 10 5 USB mini B to USB A right angle 1ea USB cable retaining clip 1ea 114 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Serv Kit VSM6000 Sp02 module Masimo MX material no 103389 Item Oty Module assembly Sp02 Masimo 1ea 10 5 USB mini B to USB A right angle 1ea USB cable retaining clip 1ea Upgd Kit Masimo MX with Sp02 SpHb Mod material no 104210 Item Oty Module assembly Sp02 SpHb Masimo 1ea 10 5 USB mini B to USB A right angle 1ea USB cable retaining clip 1ea Authorization code for SpHb UI license 1ea Installation instructions lea Masimo SpHb SW upgrade sold by WA material no 104361 Item Qty Masimo software license 1 ea Welch AllynSpHb user interface license 1ea Authorization code for online upgrade 1ea Serv Kit Masimo MX SpO2 SpHb repair replacement only material no 104370 Item Oty Module assembly Sp02 SpHb Masimo 1ea 10 5 USB mini B to USB A right angle 1ea USB
91. lug on the bottom plate 4 Cutthe tie wrap that secures the main harness to the bottom bracket Service manual 5 6 7 Disassembly and repair Disconnect the speaker cable on the speaker 26 from the main harness Disconnect the following on the battery connector board a J2 power from the main board to the battery harness b J3 the battery harness Remove the following screws i OF UU U UUUUUUU e The bottom housing screw from underneath e The two screws that secure the bottom housing assembly onto the front housing Remove the bottom housing Disassemble the bottom housing Note Disassemble the bottom housing only if replacing the battery connector board or installing the battery connector board on a new bottom housing a Remove the bottom housing as described in Remove the bottom housing b Remove the two screws that secure the battery connector board to the bottom housing using a no 10 Torx driver c Remove the four screws that secure the chassis bottom to the housing 61 62 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series No Item No Item 10 Screws plastite 4 20 X 0 500 pan head 27 Bottom housing 14 Screws M4 X 10 pan head with NYLOC 28 Battery connector board 25 Bottom housing metal chassis 30 Battery door Re
92. mplified interface is active choose the Service option Log on with User ID ADMIN without entering a password Connect the device to the PC using the USB 2 0 5 pin type A to mini B cable 4500 925 Power on the device Connect the BP Y tube 5082 183 to the BP connection Connect each end of the four way hose connection Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Click Leak Test in the NIBP Sensor pane on the right side of the window Follow the prompts until the test completes Click Close To record the results of your test go to Service record Service manual Functional verification and calibration 85 NIBP over pressure test The NIBP over pressure test is performed automatically using the service tool The over pressure test verifies thatthe NIBP system will prevent the pressure from exceeding 329 mmHg in adult mode and 164 mmHg in neonate mode To pass this test the device must shut down the pump and open the valves when the pressure is between 280 mmHg and 329 mmHg in adult mode or 130 mmHg to 164 mmHg in Neonate mode Perform an NIBP over pressure test Note If you are performing this test after performing the NIBP leak test skip to step 9 Launch the service tool on the PC If the simplified interface is active choose the Service option Log on with User ID ADMIN without entering a password Connect the device to the PC using the
93. n the rear housing and mounting surface with isopropyl alcohol 2 Attach the antenna cable to terminal G on the radio board Attach the other end of the cable to the antenna on terminal PG 4 Expose the adhesive on the foam block Mount the antenna 16 on the foam block with the antenna cable 39 oriented under the board and in the wire channel above the power supply 5 Route the antenna cable in the channel located at the top of the rear housing 56 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the fan 1 Remove the rear housing as described in Remove the rear housing 2 Press the flanges on the sides of the fan harness connector and separate the fan connector from the power supply cover 18 Ee One 3 Depress the tab on the power supply cover and slide the fan 19 over the tab and out of the housing Reassembly notes Caution Ensure that the fan is properly oriented Air must flow toward the power supply e With the label facing down slide the fan into the housing on top of the power supply cover until the tab on the cover holds it in place e Clip the fan harness into the power supply cover so that the connector is oriented toward the fan as shown in the following figure Service manual Disassembly an
94. nd data on save without being networked The monitor is not configured to the network Suggested action Restore factory defaults If the error persists call for service Call for service Change advanced setting to disable Automatically send on manual save Change advanced setting to disable Automatically send on manual save control Configure the monitor to the network Status message Alarm Maximum number of patient records saved Oldest record overwritten Unable to access patient information Information No data to save Patient ID reguired to save data Clinician ID reguired to save data Patient ID reguired to send data Patient data management messages Possible cause The maximum number of patient records has been exceeded An error occurred when reading the patient list or patient record during startup No patient data is available The configuration reguires a patient ID to save data The configuration reguires a clinician ID to save data The configuration reguires a patient ID to send data Suggested action Go to the Review tab and delete old records to prevent the alarm from appearing when new records are saved Power down and restart If the error persists call for service Take or enter vital signs before saving Disable Reguire patient ID to save readings on the Patient IDs tab available from the Data management tab in Advanced settings Disable Re
95. ndition to the device The device displays the battery status via the LED power indicator icons on the screen and status messages appearing in the Device Status area of the display Battery information may be collected using the service tool New batteries are shipped from the manufacturer with a 30 percent charge to extend shelf life When installing a new battery in the device you must plug the device into AC power to wake up the battery If the AC power is not applied to the device the new battery will appear discharged The Device Status area displays a low battery status message when 30 minutes of power remain and again when 5 minutes remain You can expect new fully charged batteries to have enough power for the following e Six cell batteries provide approximately 26 patient exams e Nine cell batteries provide approximately 47 patient exams Note A patient exam includes NIBP temperature and SpO2 measurements at the rate of one patient every 10 minutes with a 2 minute display timeout setting with a new battery conducted at room temperature 72 5 F 4 5 F 22 5 C 2 5 C The number of exams per charge decrease with the battery age Depending on the age of the battery a 6 cell battery takes 3 hours and a 9 cell battery takes 4 hours to fully charge at room temperature Both batteries have a lifetime of 300 charge cycles or more where a charge cycle is equal to fully charged to discharged to fully charged at room tempe
96. ng the SpO2 module or adding a new option A Caution Ensure that your module has the correct option Masimo or Nellcor e Install the USB retaining clip onto the back of the Sp02 module Service manual Disassembly and repair 59 e lnsertthe SpO2 module into the housing Remove the NIBP module 1 Remove the rear housing as described in Remove the rear housing 2 Remove the Sp02 module as described in Remove the SpO2 module 3 Disconnect the USB cable from the NIBP module AN o 4 Slide the NIBP module out of the case Reassembly notes e Replace the NIBP module the module closest to the front of the monitor before replacing the SpO2 module e Insert the NIBP module into its housing with the serial number label facing up 60 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the bottom housing t y 1 Remove the following e Rear housing For details see Remove the rear housing e Sp02 module For details see Remove the SpO2 module e NIBP module For details see Remove the NIBP module 2 Remove the insert from the left housing 3 If your model has a printer do the following a Remove the drain tube located between the printer and the bottom plate b Disconnect the printer ground wire from ground
97. ning clip mounted on the temperature housing e For models with a printer plug the second from the left USB connector into J3 on the main board Plug the small end into the USB printer port while pulling the plastic latch away from the connector Once the connector is seated push the plastic clip over the connector to secure it Ee 8 al e Verify that the Ethernet cable passes freely through the space between the temperature housing and the printer board exiting the case in the space between the top of the temperature housing and beneath the top housing e _ Plug the communications board s power cable from the short end of the main harness into J49 on the main board with the ferrite bead closest to the main board When replacing the top housing on the chassis line up the slots with the ends of the horizontal struts in the top housing to ensure proper seating gt When replacing the top housing For models without a printer install a door blank as follows 1 Remove the paper backing from the gasket on the blanking panel 2 Install the door blank into the chassis pressing to secure the blank to the chassis Service manual Disassembly and repair 69 Remove the printer module 1 Remove the top housing as described in Remove the top housing 2 Remove the two screws that secure the printer housing to the top housing 3 Remove the printer from
98. o o o ooo Nellcor SureTemp Plus Braun ThermoScan PRO 4000 Masimo with SpHb enabled 2 Printer O O O Radio Requires host software version 1 50 01 2Requires host software version 1 70 00 O Not available for this model Available for this model Included with this model Supported software upgrades Software improvements and added features will only be available in the latest versions of software If your device encounters issues with an older version of software you may be asked to upgrade the software to the current release To receive the latest software versions you must install PartnerConnect with the Welch Allyn Service Tool See the Welch Allyn Service Tool help files to learn how to upgrade your device software Software updates and upgrades are supported as shown in the table below New software upgrades will be pushed out to all devices using PartnerConnect Model 6300 6400 6500 VSM 6000 host CO 6 e NIBP Sp02 m SureTemp Plus Service manual Options upgrades and licenses 97 Model 6300 6400 6500 Braun Dock Radio O m O Requires host software version 1 50 01 O Not available for this model Supported for this model Licensed features Model 6300 6400 6500 Connectivity Barcode reader Application framework Weight scale Masimo SpHb 2 Profiles Spot check Triage ec
99. obe cable from the temperature input connector on the front of the device 88 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series 2 3 4 Connect the temperature test key to the temperature input connector Remove the probe from the well Verify that the displayed temperature is 97 3 0 2 F 36 3 0 1 C SureTemp temperature probe and system test Use this procedure to test the temperature function while verifying the temperature probe To achieve accurate results you must perform this test with the device in Direct mode Test each probe at the low medium and high set points on the tester Repeat the procedure for each thermometer and temperature to test Set up the 9600 Plus calibration tester Place the tester on a level surface away from sunlight drafts and other sources of heat or cold The tester takes approximately 20 minutes to heat to the lowest set point To expedite testing Welch Allyn recommends the following practices To eliminate waiting for the tester to heat to the next set point use three testers each set to one of three different set points When using only one tester to test several thermometers at all three temperatures test all thermometers at one set point before proceeding to the next set point To eliminate waiting for the tester to cool down start at the lowest set point Because the tester does not have an internal fan it reguires more time to
100. odule level to decide the best course of action Welch Allyn does not support component level repair to the board or module For available replacement parts see Field Replaceable Units A WARNING Do not perform troubleshooting on a device that is emitting smoke or exhibits other signs of excessive overheating Disconnect the device from AC power and call Welch Allyn Technical Support immediately A Caution Replace parts components or accessories only with parts supplied or approved by Welch Allyn The use of any other parts can lead to inferior device performance and will void the product warranty Symptoms and solutions Power Symptom The device does not power up Possible cause A new battery was installed The AC power is disconnected Suggested action Connect AC power to wake up the battery Connect AC power The power cord is defective Replace the power cord The battery is discharged Charge the battery The power button is defective Replace the right side panel and power button 26 Troubleshooting Display Symptom The battery doesn t charge or run time is low Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause An internal connection is faulty The power supply is defective The battery is defective The main board is defective The battery is defective The battery connector board is defective The battery has reached the end of its useful life
101. oes not include nurse call Includes Ethernet and USB connectivity e 64 The 6400 standard model Includes nurse call Ethernet and USB connectivity The radio is optional e 65 The 6500 wireless model Includes all Standard features plus an internal 802 11 a b g radio One character that indicates the oximeter type e H Includes Masimo with SpHb e M Includes Masimo e N Includes Nellcor e X Does not include oximetry One character that indicates whether a SureTemp Plus thermometer is included e T Includes SureTemp Plus e X Does not include SureTemp Plus One character that indicates whether a printer is included e P Includes a printer e X Does not include a printer One character that indicates whether a Braun ThermoScan PRO thermometer and docking station is included e E Includes a Braun ThermoScan PRO and docking station e X Does not include a Braun ThermoScan PRO or docking station Note If the device includes both the Braun ThermoScan PRO and SureTemp Plus the model number on the label does not include an E Instead the Braun ThermoScan PRO is purchased as a separate accessory The suffix characters or numbers that follow the hypen indicates the power cord packaged with the device Country codes include the following Suffix Description Suffix Description A Denmark 2 Europe B North America 3 Israel C China 4 United Kingdom G Argentina 5 Switzerland K South Korea 6 Australia New
102. omponents and assemblies from their protective bags and before beginning any disassembly or assembly procedures Overview Purpose and scope This service manual is a reference for periodic preventive maintenance and corrective service procedures for the Welch Allyn Connex Vital Signs Monitor 6000 Series It is intended for use only by trained and gualified service personnel Corrective service is supported to the level of field replaceable units These include circuit board assemblies and some subassemblies case parts and other parts A Caution No component level repair of circuit boards and subassemblies is supported Use only the repair procedures described in this manual A WARNING When performing a service procedure follow the instructions exactly as presented in this manual Failure to do so could damage the monitor invalidate the product warranty and lead to serious personal injury Find instructions for functional testing and performance verification in the Welch Allyn Service Tool help files This manual applies only to this device For servicing of any other vital signs monitor see the service manual for the specific device Service work not described in this manual must be performed by gualified service personnel atthe factory or at an authorized Welch Allyn service center Related documents When using this manual refer to the following e Welch Allyn Connex Vital Signs Monitor 6000 Series Directions for use par
103. on see Required equipment in Functional verification tests Power down the monitor Touch the Settings tab Touch the Device tab Touch Power down This power down method which places the monitor into Standby mode ensures that patient measurements are retained in the monitor memory for a maximum of 24 hours These saved measurements are available for recall printing or to send electronically to the network This method also ensures that any configuration settings you have changed and saved will be maintained at the next startup Note Because power is still available to charge the battery and power the monitor the monitor is in Standby mode Remove the battery Before removing the battery power down the monitor as described in Power down the monitor 1 Turn the monitor upside down to access the battery cover 2 Locate the battery cover indicated by 3 Insert a coin into the slot and push to open Choose a coin that fits comfortably into the slot Service manual Disassembly andrepair 49 4 Pull the battery out by pulling the battery label which is visible when you open the battery cover ct Remove the rear housing No Item No Item 1 Rear housing 6 Rear housing communications door 2a USB label 4 USB host 7 Communications door captive screw 2b USB label 1 USB host 8 IEC connector 50 Disassembly and repair Welch Allyn Connex Vital Signs Monitor
104. only the device Sp02 function 1 2 coe OG O 9 Power on the device Connect the Nellcor SRC MAX SpO2 functional tester to the SpO2 input connector through a Nellcor DOC 10 extension cable Note In the following tests if the SRC MAX defaults are outside the device alarm limits readjust the limits or silence the alarms Verify the following on the SRC MAX e All of the device LEDs flash left panel center panel and right panel The SRC MAX initializes to default condition where the four test parameter LEDs are lit closest to their selector buttons e The default pulse rate is 60 bpm and the default SpO2 is 75 Give the device up to 30 seconds stabilize and verify a displayed pulse rate of 60 3 bpm and a displayed SpO2 of 75 2 Set the SRC MAX pulse rate to 200 bpm Give the device up to 30 seconds to stabilize and verify a displayed pulse rate of 200 3 bpm Set the SRC MAX Sp02 saturation percentage to 90 Give the device up to 30 seconds to stabilize and verify a displayed SpO2 saturation level of 90 290 Disconnect the SRC MAX SureTemp temperature system test The SureTemp temperature system test is performed using a calibration key 06138 000 The calibration key tests the system using a fixed resistance to display a temperature of 97 3 0 2 F 36 3 0 1 C Perform a SureTemp temperature system test 1 With the system power on and the temperature probe in the well disconnect the pr
105. onnectivity symbols E Ra USB Wireless signal strength Best 4 bars e Good 3 bars e Fair 2 bars e Weak 1 bar No signal no bars No connection blank Miscellaneous symbols C 0297 tw D Meets essential requirements ec rer of European Medical Device Directive 93 42 EEC Manufacturer J Reorder number SN Do not reuse Nonionizing electromagnetic radiation Restrictions for use of wireless device in Europe European communities class 2 radio equipment Z AC input power Ethernet RJ45 Nurse call European Community Representative Defibrillation proof Type BF applied parts Serial number China RoHS markings for control of pollution caused by electronic information products XX indicates Environmentally Friendly Use Period in years Recycle the product separate from other disposables Call for maintenance Safety All users of the monitor must read and understand all safety information presented in this manual before using or repairing the monitor United States federal law restricts this device to sale distribution or use by or on the order of a licensed medical practitioner Warnings and cautions A gt bb B gt D WARNING Safety risk Make frequent electrical and visual checks on cables sensors and electrode wires All cables sensors and electrode wires must be inspected and properly maintained and in
106. or decontamination and cleaning reguirements see Decontamination and cleaning in the appendices If a returned device is found to be contaminated with bodily fluids it will be returned at the owner s expense United States federal regulations prohibit the processing of any device contaminated with blood borne pathogens Welch Allyn thoroughly cleans all returned devices on receipt but any device that cannot be adeguately cleaned cannot be repaired Service manual Overview 9 c Putthe device enclosed in a plastic bag with a packing list into the original shipping carton with the original packing materials or into another appropriate shipping carton d Write the Welch Allyn RMA number with the Welch Allyn address on the outside of the shipping carton Recommended service intervals To confirm that the device is functioning within the design specifications perform periodic service using the Welch Allyn Service Tool Gold edition as indicated in the following table Component Service interval Service procedure Monitor Annually Functional verification NIBP module Annually Functional verification and calibration if necessary Sp02 module Annually Functional verification SpHb parameter Annually Functional verification SureTemp Plus Semi annually Functional verification Braun ThermoScan PRO Annually Functional verification 4000 Printer module Annually Functional verification Battery 300 charge cycles Replace battery Perform
107. ordinates and touched location match a Calibration Confirmation dialog displays Touch OK to finish b Ifthe locations do not match a calibration failure dialog displays Touch Calibrate and then touch the screen as indicated When calibration is complete a Calibration Confirmation dialog displays Touch OK to finish 20 Service menu Welch Allyn Connex Vital Signs Monitor 6000 Series Logs tab Exit Lil Advanced Settings 000 30 01 310 TASK HostProxy1 BUF HP WACP Send Failed 000 31 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 35 01 310 TASK HostProxy1 BUF USB write error d 1 e 21 000 35 01 310 TASK HostProxy1 BUF HP WACP Send Failed 000 36 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 00 00 003 TASK Init BUF 28 May 2010 19 00 35 ver 1 00 00 C0038 1 00 00 C0038 P2 000 00 00 320 TASK CtriMce _ BUF Serial number 000 01 31 341 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 06 00 322 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 11 00 332 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 00 00 003 TASK Init BUF 28 May 2010 19 15 42 ver 1 00 00 C0038 1 00 00 C0038 P2 000 00 00 323 TASK CtriMce BUF Serial number 000 06 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 11 00 311 TASK ConnectMan BUF CONMGR NACK received
108. ormaf Ge leia LLU On mdd yT dded Fw Fd dydd yd dd Sd veer 11 Controls indicators and connectors 99999999rrnnnnnnnnnnnnnnnon 13 SERVICE eni A RO Sian SG i AN O ho 17 Access the Service SCreBnS aAieiiu Ru iii dan FR RG DWR du YT BW Twr sha 17 General taberi wy FWY FWRW ANTONIW WYR 17 Self testS ta Diana ui a i i Ted A YR FT RL Add Tr Td FA fA YY 19 LOgS tab uu Y WW GG NF WW y y Device tab Lidensing tab aeu eee a TG WIFE ee 21 POWer up seguUene i uei Rai And DI GYD aa o ENG Aa aN 23 Troubleshooting ue Fn gwn Stn tite Y Y dd gu 25 Symptoms and SOLUTIONS aeres e a aa a e AE A E 25 Technical alarm messages s csecccsesecsesesesseescsessesussesseeseseeacsecacsuesesseeeeaseasaesueeseeeeasensaeesaeeaeess 34 Disassembly and repair cccccceccceceeeeseeeeeeeeeeeeasseeeeeeeeseeseeeeeeeeeesanea 47 Required tools and equipment s ccccecseseesceseesesesseeseescsessessesecseseeeseseesesueesesseassesateaseeseneaneseeees 48 Power down the monitor s ccecsecsssessececseseesessesseseeseeecsesecsesseeaceacseseesesaeesesseaseesaesneeseeseaseeeaeeneas 48 Remove the battery A S iel us a aea aai aata aaa Cron HD HON AE FOTY 48 Remove the rear housing sccsecsecsesecseseeecsesseeseescseeeeesecneeseseesesseeassasseeaseaeseeseseeaeeseeaeateaeeaeeaeas 49 Disassemble the rear housing ccsecessessecesseceesesseseesecseseesesseeaceessesaeseeeeescesaeseesesseasseeaeeseess b2 Disassemble the
109. p Temperature module mounting cover LCD plate M4 shoulder M4 6 0 in lb 1 0 in lb 2 Phillips Bottom housing Pan head M4 X 10 7 5 in lb 20 5 in lb 2 Phillips machine Handle insert Rear housing Connectors Connector types Disassembly and repair procedures reguire that you disconnect and reconnect the following connector types Locking sgueeze release Locking connectors use a latching mechanism to prevent accidental disconnection during assembly and use The latch is located on one end of a tab so it may flex and lock into place when coupled with its matching connector The tab provides a lever to release the latch When disconnecting squeeze to provide pressure on the tab to unlatch Some connectors have multiple latches that require you to press multiple tabs to release To remove a locking connector squeeze the release lever and remove the cable To connect a locking connector push the mating pieces together until the latch locks in place Pressure Pressure connectors use friction to prevent accidental disconnects To remove a pressure connector grasp each connector mating half and pull the halves apart A Caution Do not use excessive force to disconnect the connector Excessive force may result in pulling the mounted connector off the circuit board To connect a pressure connector grasp each connector mating half and insert one half into the other USB USB connectors provide communications and power connecti
110. perature module is available manual Temperature selection is not available Settings Display brightness Allow display lock timeout Profiles Advanced Language Date time Date format Time zone Automatically adjust clock for daylight saving time reported by host Welch Allyn Connex Vital Signs Monitor 6000 Series Default value 70 in 177 8 cm 150 Ib 68 0 kg 0 12 98 6 F 37 C Enabled Enabled Enabled Enabled Disabled Disabled Default value Enabled Monitor English mm dd yyyy UTC Disabled Service manual Settings Allow users to change date time Display date and time Display Display lock Display power saver Device power down Other Allow profile change Power line freguency Demo Type Appendices 127 Default value Enabled Enabled Never 2 minutes 20 minutes Enabled 60 Hz Autoplay 128 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Data management Settings Default value Advanced Patient IDs Patient Name format Full name Patient Primary label Name Patient Secondary label Patient ID Require patient ID to save readings Disabled Search by patient ID Disabled Clear patient information on manual save Enabled Retrieve list Disabled Clinician IDs Clinician Label Clinician ID Require clinician ID to save readings Disabled Clinical data Automatically send on manual save Disabled Delete readings after successful send Di
111. proper working order to allow the equipment to function properly and to protect patients WARNING Safety risk Place the monitor and accessories in locations where they cannot harm the patient should they fall from a shelf or mount WARNING Fire and explosion hazard Do not operate the monitor in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide in oxygen enriched environments or in any other potentially explosive environment WARNING Inaccurate measurement risk Dust and particle ingress can affect the accuracy of blood pressure measurements Use the monitor in clean environments to ensure measurement accuracy If you notice dust or lint build up on the monitor s vent openings have the monitor inspected and cleaned by a qualified service technician Caution To ensure that the monitor meets its performance specifications store and use the monitor in an environment that maintains the specified temperature and humidity ranges Caution The monitor may not function properly if dropped or damaged Protect it from severe impact and shock Do not use the monitor if you notice any signs of damage Caution Do not connect more than one patient to a monitor or connect more than one monitor to a patient Caution Do not operate the monitor in the presence of magnetic resonance imaging MRI or hyperbaric chambers Caution Do not autoclave the monitor Autoclave accessories only if the manufacturer s instructions c
112. rature Battery charging is provided by the device s internal power supply For a complete list of battery specifications see the device s directions for use Best practices The following practices help to extend the life of the battery and the device WARNING Safety risk When handling and storing Lithium batteries Avoid mechanical or electrical abuse Batteries may explode or cause burns if disassembled crushed or exposed to fire or high temperatures Do not short or install with incorrect polarity e Remove the battery when storing the device e Replace batteries that trigger a low battery status message when fully charged e Do not use damaged or leaking batteries e Store batteries with a 30 to 50 percent charge e Store batteries within the temperature range indicated for each period O For storage less than 30 days Maintain temperature at 4 F and 122 F 20 C and 50 C For storage between 30 days and 90 days Maintain temperature at 4 F and 104 F 20 C and 40 C 12 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series O For storage more than 90 days up to 2 years Maintain temperature at 4 F and 95 F 20 C and 35 C Recycle batteries where ever possible In the United States call 1 800 8 BATTERY for information about recycling your Lithium lon battery or go to the RBRC website at www rbrc org for additional information When recycling is not an option dispose of b
113. s warranty and repair information status and usage history Receive notifications when periodic maintenance is needed The service tool can help you manage and maintain your entire inventory of supported Welch Allyn products Through the remote service function the service tool can connect to Welch Allyn Customer Service With this functionality you can automatically receive firmware updates and feature upgrades for your supported products including software upgrades for the service tool Install updates and upgrades The service tool can read the firmware version for each module and check for available updates or upgrades Create a work list The work list provides information about service actions referred to as work orders that are waiting for you to perform on your maintained devices Work orders may include periodic calibrations upgrades or license installations Schedule periodic maintenance You can use the service tool to set the service interval for each maintained device View and save logs You can download and save log files from the device for analysis to help diagnose and identify reported issues Create user accounts Administrators can create user accounts and set permission levels to control access to the features allowing one group to perform administrative tasks and another to perform service tasks Restricting access prevents the service tool from being used to make unauthorized changes on a connected device P
114. s in the advanced settings Adjusting the height or weight clears BMI BMI is available only from a weight scale with height Suggested action Reverse the printer paper Clean and dry the inside of the printer housing and replace the printer paper Replace the USB cable Check the internal USB and power harness connection Check J17 on the main board For more information see Interconnect diagram Replace the printer module Testthe power harness Replace if necessary Check the error logs for printer errors Replace the main board if necessary 34 Troubleshooting Bar code reader Errors Symptom The bar code reader powers on Possible cause but does not transfer data Symptom 000000001 000000002 000000003 000000004 000000005 000000006 000000007 000000008 000000009 000000010 000000011 000000012 000000013 000000014 Welch Allyn Connex Vital Signs Monitor 6000 Series Suggested action No license is installed Purchase a license and install the license using the service tool The bar code reader is not programmed to use Refer to the USB Com Port Emulation mode manufacturer s Possible cause An internal software error An unclassified hardware error Graphics RAM POST System RAM POST Watchdog POST FLASH initiation failed A display system error A real time clock error An audio system error An Ethernet system error The touchscreen con
115. sabled Emulate Spot Vital Signs LXi Enabled Search by clinician ID Disabled Require password Disabled Clear clinician information on manual save Disabled Network Settings Default value Radio SSID com welchallyn Radio band b g Service manual Settings Authentication type Authentication method Enable radio Enable radio network alarms Server Obtain server IP information automatically IP address Port UDP broadcast port Appendices 129 Default value WPA2 PSK Network key Enabled Disabled Enabled 127 0 0 1 281 7711 This default is available if Obtain server IP information automatically is not enabled Disassembly and repair reference Screws The following table lists torque specifications for all screws Qty Location 1 Communications door Main board Radio board Battery connector board Communications board Ground stud assembly Handle to front housing Horizontal struts to front housing HSG clamp temperature housing Metal chassis to bottom housing Power supply cover Type Captive screw Pan head machine Plastite Size length 8 32 X 0 656 M3 X8 4 20 X 0 500 Torque Bit type 6 0 in lb 1 0 in lb 1 Phillips 6 0 in lb 1 0 in lb 1 Phillips 7 5 in lb 0 5 in lb Torx T10 130 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Qty Location Type Size length Torque Bit type 2 Printer module to top housing Temperature housing to
116. service tool to perform a functional test on the module reporting the message NIBP messages Message Possible cause Suggested action Alarm NIBP air leak check cuffand The NIBP module has an air leak Check the cuff and tubing tubing connections connections If no external leaks are found replace the NIBP module NIBP not functional Call for A calibration error occurred Review the error log to service determine the specific error Calibrate the NIBP system using the service tool Internal errors or messaging errors occurred Review the error log The ambient temperature is out of range Use the monitor in the specified temperature range Unable to determine NIBP Pressure exceeded the maximum limit for Check connections limit check connections limit patient this patient mode patient movement movement Clear the alarm and retry NIBP Unable to determine NIBP The NIBP tubing has a kink Check the connections and check connections and tubing tubing for kinks Clear the alarm and retry NIBP Incorrect NIBP cuff size check A neonate cuff is in use with the monitor in Check the patient type patient type adult or pediatric mode Clear the alarm and retry NIBP 1 Reguires the service tool Gold edition 36 Troubleshooting Message Inflation too quick check NIBP cuff and tubing connections Unable to determine NIBP check inflation settings Information User cancelled NIBP reading Tube type does not matc
117. t number 103501 e Welch Allyn Service Tool CD part number 103521 e Welch Allyn Service Tool Install guide part number 103820 e Welch Allyn Braun PRO 4000 Service Manual part number 701627 e Welch Allyn 9600 Plus Calibration Tester Directions for use part number 701754 e _ Welch Allyn website www welchallyn com Technical support services Welch Allyn offers the following technical support services Telephone support 6 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series e Loaner equipment e Service agreements e Service training e Replacement service parts e Product service For information on any of these services call the Welch Allyn Service Center nearest you Service loaners For warranty or non warranty repairs not covered under a support agreement loaners are available for a nominal charge subject to availability Payment is required prior to shipment for all loaners not covered under a support agreement The loaner fee can be found on the Welch Allyn loaner price list Welch Allyn Service Centers that provide repair service for this product can on request loan a device for use while the device is being repaired Loaned devices are provided free of charge for products repaired while under a support agreement that includes a free loaner provision Loaner equipment for the individual component modules is not available Service options Partners in Care service agreements While product
118. the main board a The power button flex cable from J6 b The light bar harness from J46 c TheLCD harness from J19 d The LCD flex cable from J48 w 3 Remove the Ethernet cable a Disconnect the Ethernet cable from the Ethernet connector J11 on the main board b Remove the screw that secures the Ethernet cable P clamp to the main board c Remove the Ethernet cable 76 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 4 DDDODDDDDDs lo 5 Remove the main board Reassembly notes e Ensure that the LCD flex cable is not under the main board A Caution The LCD flex cable is extremely fragile and easily damaged Do not cause creases that may break the connections e Route the Ethernet cable outside the PEM stud and not underneath the main board e Connect the end of the Ethernet cable with the shim to the main board e When securing the main board do not install a screw near J30 on the lower left side of the board until installing the Ethernet cable e Ifthe light bar is not installed install the light bar harness into the housing positioning the ferrite bead near the main board Service manual Disassembly and repair 77 When replacing the main board e When ordering the replacement main board order the standard license for the model being serviced You will receive an
119. the system is ready for operation If the self check fails an error message appears in the system status area at the top of the screen If a fault that could adversely affect the product is detected the system enters a safe mode and stops monitoring patients The system remains in safe mode until itis turned off by pressing the Power button or until it shuts down automatically after a period of inactivity If a system error is detected the system becomes inactive until you press Xy or until the system shuts down automatically The system displays a system fault message that contains a wrench icon JP and a system fault code to aid service and engineers in diagnosing the problem While in safe mode the red LED bar and the piezo buzzer cycle on and off 24 Power up sequence Welch Allyn Connex Vital Signs Monitor 6000 Series Troubleshooting 25 This section provides the following tables to help troubleshoot the device e Symptoms and solutions These tables list symptoms you might observe list possible causes and suggest actions that may eliminate the problem e Technical alarm messages These tables list messages generated by the device software when a problem is detected The tables explain possible causes and suggest actions that can resolve the problem These tables can help you diagnose and fix a problem They do not replace basic troubleshooting skills You must still trace the source of the problem to the board or m
120. the top housing a Hold the printer housing while opening the printer door b Separate the printer and printer door from the top housing Reassembly notes 1 Place the printer door into the top housing assembly and hold it in place while performing the next step 2 Verify that the ground wire exits from the side opposite the printer board in the notched area 3 Snap the printer door shut to hold the printer in place while securing it into the housing with two screws When replacing the printer door 1 Remove the printer platen roller 68 from the existing door and secure it to the replacement door with the two screws 72 When replacing the printer module or adding a new option e f adding a printer option remove the printer blanking door Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol 1 Separate the door from the printer assembly 2 Attach the printer ground harness to the printer ground lug Remove the light bar 1 Remove the top housing as described in Remove the top housing 70 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 2 Remove the three screws 10 that secure the horizontal strut located on the right side when facing from the back to the front housing 3 Remove the strut 4 Remove the tape that secures the light bar harness to the LCD frame
121. troller failed documentation to program the bar code reader to USB COM Port Emulation mode Suggested action Power down and restart If the error persists call Welch Allyn Technical Support for service Five or more SMBUS errors over a 1 minute period occurred The communications module or main board failed Main board USB hub failure Technical alarm messages This section presents tables of technical alarm and information messages to help you troubleshoot issues on the device For information about physiological dialog or informational messages see the device s directions for use Service manual Troubleshooting 35 When the device detects certain events a message appears in the Device Status area at the top of the screen Message types include the following e Information messages appear on a blue background e Low or medium priority alarms appear on an amber background e High priority alarms appear on a red background Technical alarm messages are low priority unless noted in the Message column You can dismiss a message by touching the message on the screen or for some messages you can wait for the message to time out To use these tables locate the message that displays on the device in the left column of the table The remainder of the row explains possible causes and suggests actions that can resolve the issue If you cannot resolve the issue use the service tool to read the error log files or use the
122. uch as foam drinking cups cellophane tape synthetic clothing untreated foam packaging material and untreated plastic bags and work folders to name only a few Electronic components and assemblies if not properly protected against ESD can be permanently damaged or destroyed when near or in contact with electrostatically charged objects When you handle components or assemblies that are not in protective bags and you are not sure whether they are static sensitive assume that they are static sensitive and handle them accordingly Perform all service procedures in a static protected environment Always use technigues and eguipment designed to protect personnel and eguipment from electrostatic discharge Remove static sensitive components and assemblies from their static shielding bags only at static safe workstations a properly grounded table and grounded floor mat and only when you are wearing a grounded wrist strap with a resistor of at least 1 megohm in series or other grounding device Use only grounded tools when inserting adjusting or removing static sensitive components and assemblies Remove or insert static sensitive components and assemblies only with monitor power turned off Insert and seal static sensitive components and assemblies into their original static shielding bags before removing them from static protected areas Always test your ground strap bench mat conductive work surface and ground cord before removing c
123. ull functional verification and calibration on an annual basis 86 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series A WARNING Patient safety risk If the primary transducer fails the system might not identify an over pressure condition at the right limit causing injury when the device is re connected to a patient To ensure patient safety Welch Allyn recommends a qualified service technician perform a full functional verification and calibration on an annual basis Perform an NIBP accuracy check Note If you are performing this test after performing a previous NIBP check skip to step Mm oOo Pe o Mm gt 20 21 9 Launch the service tool on the PC If the simplified interface is active choose the Service option Log on with User ID ADMIN without entering a password Connect the device to the PC using the USB 2 0 5 pin type A to mini B cable 4500 925 Power on the device Connect the BP Y tube 5082 183 to the BP connection Connect each end of the four way hose connection Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Click Accuracy Check in the NIBP Sensor pane on the right side of the window Connectthe 500 CC volume Turn on the pressure meter and zero if necessary Checkthe accuracy at0 mmHg Record the reading on the pressure meter and the service tool and compare the results
124. vice reboots Load a monitor configuration You can load a configuration from a USB flash drive to the monitor Note Not all flash drives are supported Note If your configuration includes radio parameters make sure the radio is enabled The i Ds a radio must be enabled before you can import radio parameters Connect a flash drive to the USB port Go to the Service screens as described in Access the Service screens Touch the General tab Touch Configure from USB A confirmation dialog displays Touch OK The configuration from the USB flash drive overwrites the configuration on the monitor Enter an asset tag You can enter an alpha numeric identifier in the data field to serve as an asset tag for device identification 1 2 Go to the Service screens as described in Access the Service screens Touch the General tab Service manual Service menu 19 3 Touch and enter up to 20 characters 4 Touch OK Note If the device language changes the asset tag remains unchanged Self tests tab Fil Advanced Settings General Self tests Logs Device Licensing Touch screen calibration Perform a self test This tab calibrates the touchscreen if needed 1 Goto the Service screens as described in Access the Service screens 2 Touch the Self tests tab 3 Touch Start a Touch the location indicated by the device The device checks the current calibration If the location co
125. vity between the main board and any sub systems and external devices USB connectors use friction to maintain the connection but rarely require much force to connect or disconnect The USB cable can safely be removed from the mounted connector by simply pulling it out of the connector Two types of USB connectors are used USB A type and USB mini B To remove a USB connector grasp the connector and pull To connect a USB connector grasp the connector and insert ZIF zero insertion force The device uses flex cables and ZIF flex cable connectors Flex cables and ZIF connectors require special care when handling Service manual Connectors Appendices 131 ZIF connectors use a sliding outer piece that latches and unlatches to secure and release the flex cable ZIF cables cannot be successfully connected or disconnected without properly unlatching and latching the sliding outer piece A Caution Do not use excessive force when releasing pressure on the connector Excessive force may result in breaking the sliding outer piece To remove a ZIF connector A Caution Remove a flex cable only after the ZIF latch is open 1 Using a suitable tool for example a paper clip small flat head screwdriver or needle nose pliers slide the latching piece of the connector away from the connector body 2 Remove the cable To connect a ZIF connector 1 Slide the latching piece of the connector away from the connector body 2 Insert th
126. witch and LED Power on Standby switch The LED indicates the charging status when connected to AC power e Green The battery is charged e Amber The battery is charging 2 Ethernet RJ45 Provides a hardwired connection to the computer network 3 USB client Provides a connection to an external computer for testing and software upgrades 4 Nurse call Optional Provides a connection to the hospital nurse call system Not available on the 6300 model 5__ Fan exhaust 6 Ground lug equipotential terminal Provided for electrical safety testing and as a means for connection of a potential equalization conductor 7 Power connection Provides an external AC power connection 8 Mobile stand mounting hardware Secures the mounting plate to the device Service manual No Feature Recess for mounting plate USB connector door Fan intake Speaker Controls indicators and connectors 15 Description Secures the device when mounted on the mobile stand or wall Provides access to host USB connections for optional accessories Provides tones A piezo beeper inside the device provides backup 16 Controls indicators and connectors Welch Allyn Connex Vital Signs Monitor 6000 Series 17 Service menu Access the Service screens 1 From the Home tab touch the Settings tab Touch the Advanced tab Enter 6345 as the access code and touch OK Touch the Service tab Pb 29 mp The General screen appe
127. y The printer does not identify itself correctly The printer does not enumerate The printer door is ajar Printing records Suggested action Connect the monitor to AC power to recharge the battery Close the printer door Align the paper with the print head Replace the paper Check the paper sensor Wait for the print head to cool down Replace the printer Replace the printer Check printer voltage Check the jumper setting at J8 on the printer board Replace the printer if necessary Replace the printer Close the printer door Allows the user to cancel printing if desired 40 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Message Possible cause Suggested action Note The number of records requested appears in the message and counts down during printing Printing report please wait The Automatic print on interval Wait for printing to complete control is enabled Change the interval configuration to disable Automatic print on interval Communications module messages Message Possible cause Suggested action Communications module did not The communications board is not connected Check the USB connection at power on properly Power down properly to the main board J4 Check the Power the device High priority alarm connection at J50 Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary The communications

Service manual, Welch Allyn Connex® Vital Signs Monitor 6000

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Service manual, Welch Allyn Connex&reg; Vital Signs Monitor 6000

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Service manual, Welch Allyn Connex® Vital Signs Monitor 6000