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Service Manual - Infiniti Medical

1. ETR P N S J 12VDC st JP2 JP1 O L AC E Docking Station System Board Power Measurement PIN 12 VDC 22 Fan PING PINT T w 5 0VDC 12 VDG PIN5 PIN4 5 3 3VDC l 7 5VDC PIN2 9 PIN 8 0 D DID 0 0 12 VDC GROUND DOOD J19 SUPPLY VOLTAGE PIN2 12VDC BATTERY VOLTAGE PIN3 4 8VDC J21 Hag Interface aa 0 00 t q J25 a Optional Battery LED Status Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 9 1 10 Portable Functional Block Diagram Emulator Portable NiMH Radical 7 Signal Extraction Pulse CO Oximeter Service Manual Keypad data addr Power Ke Alarm Inhibit Real Time Clock Calendar data add interrupt Bus data clock frame data addr SPORTO Tag Docking Station Power Backlight data addr Contrast data addr V Watchdog Square Wave Timer enerator reset fail status Waveform fla Irq2 S SPORT TAP Irqo flag1 data addr Irqi flag Manager inhibit key power key empty V7 5 Battery Status 7 uv7 5 SRAM data addr Dual Uart Generator Volume data clock frame V Enable V Audio Amplifier V V V interrupt Display Display Co
2. Symptom Cause and Corrective Action Steps 1 Any front panel button affected 2 Buttons do not activate feature 3 Buttons hard to press 2 Replace Portable System Board s Rightmost Touch Key Difficult to Depress Open unit If Swivel Connector flex cable is interfering with button replace Swivel Connector 2 Replace Keypad s No Sensor Defective 1 Replace sensor Sensor or Sensor Off 2 Replace patient cable Displayed 3 Replace oximeter board e Display Does Not Rotate 1 Ensure Docking Station is Automatically powered up 2 Ensure Power Save feature is not enabled 3 Replace Docking Station System Board s Display Does Not Rotate 1 Flex interference Replace Swivel Manually Connector 2 Replace Keypad 3 Replace Portable System Board e Docking Station Fails 1 Ensure software of Handheld and When Portable is Docked Docking Station is compatible 2 Replace Portable System Board 3 Replace Docking Station System Board 4 Replace Interface Cable e Fan Does Not Function 1 Ensure AC power is on Replace Fan 2 Replace Docking Station System Board s Portable Will Not Power Up When Undocked 1 If Clicking is heard when On Off button is depressed perform Step 3 Check NiMH Battery charge 2 Replace Battery if charging is not successful Replace Portable System Board e Portable will not Power Up When Docked
3. 5 10 2 Connect the common lead of a digital multimeter to pin 12 Nurse Call Common of the Analog Output Nurse Call Connector see Service Manual Troubleshooting Section 8 Analog Output Nurse Call Test on the Radical 7 Connect the positive lead of the multimeter to pin 6 Nurse Call Normally Open of the Analog Output Nurse Call Connector and measure that the resistance is greater than 1 MQ open circuit 5 10 3 Trigger an alarm on the monitor e g by disconnecting a sensor after it was measuring data and verify the resistance is lt 20Q 5 4 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 5 11 Analog Output Test 5 11 1 Disconnect all patient cables and sensors from the Radical 7 Turn the Radical 7 off and then on again 5 11 2 Connect the common lead of a multimeter to the pin 2 Ground of the Analog Output Nurse Call Connector Connect the positive lead of the multimeter to pin 9 Analog 1 of Analog Output Nurse Call Connector 5 11 3 Enter the menu system and set the Output Analog 1 to Ov Output Verify that the voltmeter measures a voltage of approximately between 10mV and 100mV 5 11 4 Set Analog 1 to 1v Output Verify that the voltmeter measures a voltage between 0 90V to 1 10V 5 11 5 Reset Analog1 to Spo2 0 100 5 11 6 Repeat steps 5 8 3 and 5 8 4 with the positive lead of the multimeter connected to pin 15 Analog2 and set Analog2 to OV Output
4. and 1V Output 5 11 7 Reset Analog2 to Pulse Rate 5 12 Serial Port 5 12 1 The serial port outputs ASCII data using standard RS 232 protocol via a straight through serial cable The Handheld must be docked with AC power applied 5 12 2 Validation of the port can be done by connecting a serial printer or using a PC with Hyper Terminal and the following setup 5 12 3 Communication Parameters 9600 bps data bits EET SE stop bit hand shaking 5 12 4 With the Radical 7 connected as per the above setup attach a patient cable and sensor to the Radical 7 From the Output menu select ASCII 1 and the printer or PC monitor will print in the following format every second 05 15 07 08 12 21 SN 0000070986 SPO2 BPM Pl SPCO SPMET DESAT PIDELTA PVI ALARM 0000 EXC 000000 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 5 5 5 13 Battery Test 5 6 5 13 1 5 13 2 5 13 3 5 13 4 5 13 5 5 13 6 5 13 7 5 13 8 Fully charge the Radical 7 Handheld Battery by placing the Handheld into the Docking Station and connecting the AC power the AC mains switch must be on Verify that the green Handheld Battery Indicator LED is illuminated When the Radical 7 is fully charged the green Handheld Battery Indicator turns off Turn the Radical 7 on and verify that the Handheld Battery indicator shows a full charge Fully charge the Radical 7
5. include the optional 6 5 Amp hr NiMH battery Before using the Radical 7 as a handheld or transport monitor the Handheld battery and the optional Docking Station battery need to be fully charged 3 2 Battery Charging 3 2 1 3 2 2 To charge the battery s attach the Handheld unit to the Docking Station Ensure that AC power is attached to the Docking Station Note Some older units are configured with an AC power switch Turn the AC power switch to the T position 3 2 3 3 2 4 3 2 5 3 2 6 The battery charging LED indicator s on the Docking Station will initially flash then remain illuminated while the battery s is are charging A prolonged flashing battery charging LED indicates that the internal battery temperature exceeds recommended operating conditions for proper battery charging Proper battery charging will proceed when the temperature returns to recommended operating conditions The Handheld battery requires approximately 2 to 3 hours for charging The optional Docking Station battery requires approximately 6 hours for charging When the battery charging LED indicators turn off additional trickle charging may occur to complete charging Although battery charging can occur while the Handheld is docked and powered on most efficient charge times are achieved with the Handheld unit turned off It is advisable to completely discharge and fully recharge the batteries periodically to maintain optimum
6. 4 1 Overview 4 1 1 The Radical 7 product is configured to allow software downloads directly from a PC The Radical 7 product has three different boards that utilize software that may require upgrade The Pulse Oximeter Board Handheld System Board and Docking Station System Board all operate with software that is independent of each other The software must be compatible between the boards for the Radical 7 product to operate properly The boards communicate with each other through on board connections in the case of the Oximeter Board to Handheld System Board For the Handheld to Docking Station communication this is accomplished through a Contact Pin Interface Cable 4 1 2 When software upgrades are affected it is imperative that FRM 1312 is completed and returned to Masimo to ensure each unit is tracked with the software version of each unit This form can be found in this manual in the contents of the software disk and can also be acquired from Masimo if necessary by contacting Masimo using the information in Section 7 2 4 Note The Pulse Oximeter Board MX 1 is not upgradeable using the PC_FlashApp Program Only the Docking Station and Portable System Board are upgradeable in this fashion The upgrade of the MX board requires the use of a special field upgrade tool 4 2 Software Download Procedure Note No software is installed in the RDS 2 and the unit does not require programming 4 2 1 On the PC open PC_FlashApp exe
7. Docking Station Battery by placing the Handheld into the Docking Station and connecting the AC power the AC mains switch must be on Verify that the green Handheld Battery and blue Connection Indicator LEDs on the Docking Station are illuminated When the Radical 7 is fully charged the green Docking Station Battery Indicator turns off Turn the Radical 7 on and verify that the Docking Station Battery indicator shows a full charge Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 6 Repair 6 1 Safety Precautions WARNING DO NOT DISASSEMBLE OR ASSEMBLE THE UNIT WITH THE AC POWER CORD ATTACHED WARNING ENSURE THE UNIT HAS BEEN CLEANED PER THE CLEANING INSTRUCTIONS 6 2 General Procedures 6 2 1 6 2 2 6 2 3 6 2 4 6 2 5 Examine the unit prior to disassembly or troubleshooting and inspect for cosmetic damage External damage may be helpful in determining the root cause of the failure Note any markings or labeling the end user may have placed on the unit that may need to be duplicated or transferred in the event the housing or ancillary components are to be replaced Make note of the unit serial number Make note of the software versions in the event the Oximeter board or system boards are replaced as these boards require software updates to make them compatible with the end users version of software Contact Masimo Corporation using the information in Section 7 2 4 to resear
8. be displayed 4 2 11 Turn on the Radical 7 Handheld 4 2 12 The green Program button will turn off and the red Stop button will illuminate Wait until the green button turns on again indicating a successful transfer 4 2 13 If the message on the Status window is Complete Success continue with the next step If programming is not successful go back to 4 2 7 and repeat If this cycle is repeated 3 times without success troubleshooting is required 4 2 14 Turn off the Handheld If a unit does not program with 57 600 set baud rate to 9 600 4 2 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 4 2 15 4 2 16 4 2 17 4 2 18 4 2 19 4 2 20 4 2 21 4 2 22 4 2 23 4 2 24 4 2 25 4 2 26 4 2 27 4 2 28 4 2 29 4 2 30 4 2 31 To program Radical 7 Docking Station perform the following steps Connect a Docking Station to AC outlet and turn the switch to ON position if applicable Connect a serial cable between computer and the Docking Station Install a known good Radical 7 Handheld to the Docking Station Turn off the Handheld if it is on Start the FlashApp program Click Browse and select the proper Image file to be loaded It will usually be listed under a SDSSA subdirectory Select the proper Port usually COM1 and Select Docking Station as the Target Press the Green Program button A status message of waiting for docking station will be disp
9. een Ace 2 1 2 27 Glean fT inet ieee 2 1 3 Battery Operation and Maintenance css ssssss esse esse esse sss ee sss 3 1 31 ONE LEN EE ES EE 3 1 3 2 Battery Chading sese eee 3 1 3 3 Replacing the Handheld Baie sese 3 2 3 4 Replacing the Docking Station Bater eee eee eee eee e 3 2 3 5 Replacing the FUSES sese sees sees ee essere neee nenn 3 3 As SoftWare uonsenjmosiunnntndsingireinsnassumt sten 4 1 d 1 ONE EN sese eee eee 4 1 4 2 Software Download Procedure sees sese 4 1 5 Performance Verification rrrnnnnvnnnnnnnvnnnnnnnvnnnnnnnvennnnnnvennnnnnvennnnnnr 5 1 Bilis QVGIVIOW EEE E E A EEA 5 1 5 2 Power On Self Test rrrrrrnnvvrrrrnnvvrrrrnavrvrrrrnnrvrrrrnnrserrrnrseerrnnn 5 1 5 3 Key Press Button Tosti aeure riareorr ariii peng ater nga gb enra 5 1 54 Alarmi BT aian 1 TTT 5 1 5 5 Display Contrast Test on Monochrome Only rrnnrvrrrrnnvvrrrnnnr 5 2 5 6 Testing with Masimo SET Testers eee eee 5 2 5 7 SpCO Carboxyhemoglobin Testing If Applicable 5 3 58 SpMET Methemoglobin Testing If Applicable 5 3 5 9 PVI Pleth Variability Index Testing If Applicable 5 4 5 10 Nurse Call Test 5 4 5 11 Analog Output Test see 5 5 5 12 SerialPort aiaa HH ala rift 5 5 5 13 Battery Test scx utrensket skuret 5 6 6 RPA dive E A AE E E A E 6 1 6 1 Safety Precauiong eee eee eee eee eee eree 6 1 6 2 General Procedures eee 6 1 6 3 Tr ubleshooting yu nudnuni undnmmnn
10. from your hard drive Masimo software can be obtained by Authorized Service providers by calling Masimo Technical Support Within the United States at 800 326 4890 option 2 or From Outside the United States at country code 1 949 297 7498 option 2 4 2 2 Set the default Target Port and Baud parameters as shown in the table below Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 4 1 Programming Target Port Baud Software PC_FlashApp Portable COM1 57600 PC FlashApp Docking Station COM1 57600 4 2 3 For programming the Radical 7 Handheld System Board perform the following steps 4 2 4 Connect a Docking Station to AC outlet and turn the AC Switch to ON if applicable 4 2 5 Connect a straight through serial cable between the PC and the Docking Station 4 2 6 Install the Radical 7 Handheld to the Docking Station 4 2 7 Turn off the Handheld if it is on 4 2 8 Start the FlashApp program Click Browse and select the proper Image file to be loaded It will be listed under the monitor s PSA subdirectory e If loading on a Radical 7C Color the proper file will be named PPSA ROM e f loading on a Radical 7 Monochrome the proper file will be named PPSAMX ROM 4 2 9 Select the proper Port usually COM1 and Select Portable Blue as the Target 4 2 10 Press the Green Program button A status message of waiting for docking station will
11. healthy non smoking individual would have a typical reading between 0 5 on the display These numbers are for reference only and should not be used for diagnostic purposes 5 8 SpMET Methemoglobin Testing If Applicable Note This is performed as a functional test only 5 8 1 Connect a Masimo SET Rainbow sensor to the Radical 7 Handheld Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 5 3 5 8 2 Insert the non dominant hand s ring finger into the finger sensor 5 8 3 Under SpMET a healthy non smoking individual would have a typical reading between 0 2 on the display These numbers are for reference only and should not be used for diagnostic purposes 5 9 PVI Pleth Variability Index Testing If Applicable Note This is performed as a functional test only 5 9 1 Connect a Red Masimo SET Rainbow sensor to the Radical 7 Handheld 5 9 2 Insert the non dominant hand s ring finger into the finger sensor 5 93 PVI will fluctuate depending on motion perfusion physiology and other factors so there is no normal value If a number is displayed then the PVI feature is functioning properly 5 10 Nurse Call Test Note Refer to Section 8 in this manual for connector pin outs noted in Sections 5 10 5 10 1 Disconnect the patient cable or the Masimo SET Tester from the Radical 7 and turn the instrument on Ensure that there are no audible alarms and that the audible alarms are not silenced
12. important safety information is located throughout this manual where appropriate 1 2 Warnings Cautions and Notes Please read and follow any warnings cautions and notes presented throughout this manual An explanation of these labels is as follows A warning is provided when actions may result in a serious outcome i e injury serious adverse affect death to the patient or user Look for text in a gray shaded box Sample of Warning WARNING THIS IS A SAMPLE OF A WARNING STATEMENT A caution is given when any special care is to be exercised by the patient or user to avoid injury to the patient damage to this device or damage to other property Sample of Caution CAUTION This is a sample of a Caution statement A note is provided when extra general information is applicable Sample of Note Note This is a sample of a Note statement Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 1 1 2 Maintenance 2 1 Introduction 2 1 1 This chapter covers how to test the operation of the Radical 7 and SatShare interface if applicable how to properly clean the Radical 7 pulse oximeter how to recharge and replace the batteries how to replace the fuses and how to obtain service under normal operation No internal adjustment or recalibration is required Service should be done by qualified personnel only Safety checks should be performed at regular intervals or in accordance with local and govern
13. the Radical 7 A patient cable LNOP to Red PC cable adapter 4 8 or 12 may be required to connect a modular tester to the Radical 7 5 2 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 5 6 4 Verify that within 20 seconds a plethysmographic and a Signal IQ waveform displays 5 6 5 Verify that the SpO gt measurement is between 78 and 84 with tester values of 81 3 5 6 6 Verify that the pulse rate measurement is between 59 bpm and 63 bpm with tester values of 61 1 bpm 5 6 7 Verify that an audible alarm occurs and that the SpO measurement and the low SpO alarm are flashing 5 6 8 Press the Alarm Silence button once and verify that the alarm is silenced 5 6 9 Wait 120 seconds and verify that the alarm silence times out and the audible alarm is activated again Disable the Alarm before continuing 5 6 10 Press the Increase Loudness button several times and verify that the loudness of the pulse beep tone increases 5 6 11 Press the Decrease Loudness button and verify that the loudness of the pulse beep tone decreases Press the Decrease Loudness button and verify that the loudness of the pulse beep tone can be turned off 5 7 SpCO Carboxyhemoglobin Testing If Applicable Note This is performed as a functional test only 5 7 1 Connect a Masimo SET Rainbow sensor to the Radical 7 Handheld 5 7 2 Insert the non dominate hand s ring finger into the finger sensor 5 7 3 Under SpCO a
14. 1 Docking Station is functioning 2 Portable powers up undocked Replace Interface Cable 2 Replace Docking Station System Board s Portable Will Not Turn Off 1 2 Replace Portable System Board Adjust or replace Keypad Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 6 5 Symptom Cause and Corrective Action Steps e Portable Will Not Undock 1 Ensure Portable Lock is not in s From Docking Station 2 Latch failure gently pry latch down once removed replace latch and or striker s Watchdog Alarm 1 Replace Portable System Board 1 Other than Service failures WARNING IF SYMPTOMS ARE PRESENT AND ARE NOT CORRECTABLE DO NOT USE MALFUNTIONING COMPONENT 6 6 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 6 4 SatShare Diagnostics CAUTION As SatShare Diagnostics simulates physiological information SpO and Pulse Rate values it should be performed with caution especially in areas with central monitoring The attending nurse and supervisor should always be made aware that SatShare Diagnostic testing is being performed 6 4 1 If the SpO and pulse rate values displayed on a multi parameter monitor is in question perform the following steps 6 4 1 1 Press Menu General SatShare Numbers Yes 6 4 2 With the Handheld docked and AC power applied disconnect the patient cable from Radical 7 Press the following
15. 5MM coin 3v 48mAH Tape Polyimide Acrylic Adhesive 0 75 w 0025 THK Label Radical 7 Color Screen connector with notch WARNING Disassembly or repair by authorized Service Personnel only Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 15 1 16 Radical 7 Monochrome Parts List 1 Latch 10 Display Retainer 19 NiMH Battery Pack 2 Top Shell 11 MX x Standoff Mounting Hardware 4 pcs 20 Radical 7 Logo Label 3 Swivel Connector 12 Handheld System Board 21 Lithium Coin Cell 4 Leash Pins 13 Portable System Board Mounting Hardware 2 pcs 85 22 Foam Pad 5 Speaker Gasket 14 Standoff 4 pcs 6 Speaker 15 MX xx mounting Hardware 4 pcs 7 Keypad Adhesive 16 MX 1 MX 3 8 Keypad 17 Back Shell 9 Display 18 Plastics Hardware 6 pcs Portable Board MX x board compatibility Table lower case x indicates compatibility 20755 20699 Radical 7 Portable System Board Re order Part Number 20841 MX 1 Board Re order Part Number 2143 WARNING Disassembly or repair by authorized Service Personnel only 7 The Oximeter Board re order part number is different than the part number label on the board The re order part number indicates that the board has been tested and programmed The portable Systems Board and the MX x Circuit Board must be compatible Re order the part number as indicated in the table ab
16. 62 62 86 33 w MEDICAL ELECTRICAL EQUIPMENT WITH RESPECT TO ELECTRIC SHOCK gi DL Jug FIRE AND MECHANICAL HAZARDS ONLY IN ACCORDANCE WITH UL 60601 e 1 CAN CSA C22 2 No 601 1 Covered by one or more of the following U S Patents RE38 492 RE38 476 7 221 971 7 215 986 7 215 984 7 186 966 6 979 812 6 861 639 6 850 787 6 826 419 6 816 741 6 745 060 6 699 194 6 684 090 6 654 624 6 650 917 6 643 530 6 606 511 6 515 273 6 501 975 6 463 311 6 430 525 6 388 240 6 360 114 6 263 222 6 236 872 6 229 856 6 157 850 6 067 462 6 011 986 6 002 952 5 919 134 5 769 785 5 758 644 5 685 299 5 632 272 5 490 505 5 482 036 international equivalents or one or more of the patents referenced at www masimo com patents htm Products containing Satshare feature are also covered by U S Patent 6 770 028 Other patents pending 2007 Masimo Corporation LNOP Masimo Radical the Radical logo Rainbow Satshare SET Signal IQ and SpCO are federally registered trademarks of Masimo Corporation FlashApp PVI Radical 7 RDS SpMet and Signal Extraction Pulse CO Oximeter are trademarks of Masimo Corporation ii Radical 7 Signal Extraction Pulse CO Oximeter Service Manual Table of Contents Page 1 Overview TTT 1 1 1 1 About this Manual isnie ni te aia ieee a 1 1 1 2 Warnings Cautions and Notes sese eee eee 1 1 2 Maintenance ss Cesceced scan cede fensntad vesnee evp toare Taras 2 1 2 1 Introduction i ai aaraa daaa raada ti
17. Interconnect Yellow Docking Front Green Panel LED s LED Status AG Power DC Power Power Entry Module J23 Handheld Docking Unn GROUND Fan A Yellow Equipotential Green Stud J22 System Board Interface Optional Battery Pack J20 J24 J27 ET LT TE NOTE P1 P2 and P3 are not available Serial Port Analog Out SatShare with RDS 2 E es Sall P3 NOTE P3 is not available with RDS 3 See Page 11 Operators Manual for illustration of the back panel Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 14 1 15 OONDARON Radical 7 Color Parts List Shell Front Radical 7 Color Lens Radical 7 Color Keypad Radical 7 Color LCD Module 480 x 272 Color TFT Bracket LCD Radical 7 Color Radical 7c User Interface circuit board Screw 4 40 x 3 8 Phillips pan head machine 18 8 SS Radical 7 Color system circuit board Standoff Hex 3 16 4 40 IT 5 16 L ACI ROHS Compliant Screw 4 40 x 3 16 Phillips pan head machine 18 8 SS MX 1 Standard Speaker Radical Reinforcement Spring Speaker Radical 7 Color Assembly FIC Radical 7 Color Shell Back Radical 7 Color Screw 4 40 x 3 4 Phillips pan head machine 18 8 SS Latch Radical 7 Color Battery Pack NiMH AA 4 8V 2000mAH Door Battery Radical 7 Color Label Radical 7 Color HH SN 4 UP MX 1 Battery Lithium 12
18. Radical Signal Extraction Pulse CO Oximeter Monochrome and Color Display Service Manual Shs ow Radical 7 Signal Extraction Pulse CO Oximeter Service Manual The Radical 7 Pulse CO Oximeter Service Manual is intended to provide the necessary information for proper servicing of all models of the Radical 7 Pulse Oximetry and CO Oximetry systems This manual is structured to support troubleshooting to the assembly or module level This manual does not provide instructions for troubleshooting to the printed circuit board component level There may be information provided in this manual that is not relevant for your system Do not service the Radical 7 pulse oximeter without completely reading and understanding these instructions Service training provided by Masimo is required prior to utilization of this manual NOTICE Purchase or possession of this device does not carry any express or implied license to use this device with replacement parts which would alone or in combination with this device fall within the scope of one of the patents relating to this device CAUTION Federal law U S restricts this device to sale by or on the order of a physician Masimo Corporation 40 Parker Irvine CA 92618 USA Tel 949 297 7000 Fax 949 297 7001 www masimo com LE 0123 EU Authorized Representative for Masimo Corporation EC REP MDSS GmbH Schiffgraben 41 30175 Hannover Germany Tel 49 511 62 62 86 30 Fax 49 511
19. battery health Refer to the Battery Deep Discharge function as described in the Radical 7 Operators Manual Section 4 Service See CAUTIONS on next page Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 3 1 CAUTIONS e If the Radical 7 has not been charged for 1 month or more then recharge the battery prior to use At low battery warning connect the Radical 7 to AC power to prevent interruption of power Additional information on the Radical 7 batteries may be found in the Radical 7 Operators Manual 3 3 Replacing the Handheld Battery 3 3 1 Turn the Radical 7 Handheld off and remove the patient cable connection Detach the Radical 7 Handheld from the Docking Station if docked 3 3 2 Place the Handheld face down on a soft surface such that no cosmetic damage occurs to the unit 3 3 3 Loosen the closure screw on the battery or on color models the battery compartment door and remove the battery 3 3 4 Position the replacement battery into the Handheld bottom first On color models the battery needs to be plugged in unplugged 3 3 5 Replace the enclosure if applicable and tighten the battery screw until it is secure If there is a grasp loop make sure it is pointing towards the top of the Handheld and lays flat into the plastic housing 3 3 6 Place Handheld into Docking Station Turn on power and if necessary charge battery according to Section 9 of the Radical 7 Operator s Manual Battery Ope
20. ch the warranty history of the unit to determine if the unit will be covered under warranty WARNING AHI POT SAFETY TEST IS REQUIRED IN THE EVENT THE DOCKING STATION HAS BEEN DISASSEMBLED 6 3 Troubleshooting 6 3 1 The troubleshooting procedures in this manual instruct the technician to isolate the failure down to the sub assembly level The intention is to have the Unit Under Test UUT repaired with minimal steps A safety analyzer or Hi pot Current Leakage test unit will be needed in the event the Docking Station is disassembled The Masimo SET Tester will be needed to perform the Performance Verification in Section 5 upon completion of repairs Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 6 1 Tools required are as follows Phillips head screwdriver Multimeter 10mm wrench or small pliers 6 3 2 The troubleshooting steps below are presented in order of the most probable cause first Proceed to the next step only if unit continues to fail 6 3 3 Always note the software versions of all three boards prior to repair 6 3 4 All units must have Performance Verification in Section 5 performed after repairs have been affected 6 3 5 All Docking Stations that have been opened must be safety tested after reassembly 6 3 6 Service Messages 6 3 6 1 R2 0 x x When a fault is detected the unit either watchdogs or displays Service Required XXX where XXX indicates one o
21. e Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 5 1 5 4 2 Verify that the newly set parameter is shown on the Saturation Alarm Limit Display next to the SpOz or pulse rate measurement display 5 4 3 Return the Alarm parameter to its original setting 5 4 4 Perform steps 5 4 1 through 5 4 3 with the High Saturation Alarm parameter 5 4 5 Perform steps 5 4 1 through 5 4 3 with the Low Saturation Alarm parameter 5 4 6 Perform steps 5 4 1 through 5 4 3 with the High Pulse Rate Alarm parameter 5 4 7 Perform steps 5 4 1 through 5 4 3 with the Low Pulse Rate Alarm parameter 5 4 8 Reset the alarm limits again to the original settings 5 5 Display Contrast Test on Monochrome only 5 5 1 With the monitor turned on select the Menu key and enter the Display menu Change the Contrast parameter by scrolling through the contrast settings 5 5 2 Return the Contrast setting to the original value or a value that allows maximum viewing contrast 5 5 3 Exit the Menu system and press and hold down the Backlight Contrast button for several seconds The display will scroll again through all the contrast settings 5 5 4 Release the Backlight Contrast button again when the display shows maximum viewing contrast 5 6 Testing with Masimo SET Tester 5 6 1 Turn the Radical 7 off and then on again 5 6 2 Set the alarm limits to SpO Pulse Rate High 100 140 Low 90 50 5 6 3 Connect the Masimo tester to
22. f the symptoms below and generates high priority alarm sound In either case the fault is latched until power is cycled or the alarm silence key is pressed 6 3 6 2 R2 1 x x When a fault is detected the unit either watchdogs or displays XXX and generates high priority alarm sound When the fault triggers watchdog alarm it is latched until the power is cycled or the alarm silence key is pressed But when the unit displays XXX it also resets itself to clear the fault If the fault is one time event software clears the fault and continues to operate normally If the fault is permanent the Radical 7 will display XXX reset display XXX reset Symptom Cause and Corrective Action Steps e 001 s SRAM Memory Failure 1 Replace Portable System Board e 002 s Flash Memory Failure 1 Replace Portable System Board s 003 s Low Speed Bus Timeout 1 Replace Portable System Board e 004 s Display or Low Speed Bus Replace Portable System Board Failure 6 2 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual Symptom Cause and Corrective Action Steps 2 Replace Display e 005 Dual UART Failed at Power Up Replace Portable System Board e 006 9 0 Oximeter Board Failure Replace Oximeter Board s 007 Oximeter MX Board Communication Error Verify Oximeter Board SET Software is correct a If version is incorrect or not displa
23. gnal Extraction Pulse CO Oximeter Service Manual 11 1 12 Radical 7 Isolation Block Diagram z gt x A RADICAL ISOLATION BLOCK DIAGRAM ig 2 E 5 a kv C a pe 72 2 E 2 20241 2 FILTER MODULE POWER SUPPLY DOCKING STATION SYSTEM BOARD FUSE 1A AC PLUG 2 0mH 12V SELV T oto Ne E ji bie i DC DC PS Satshare Ga oo gp R WAY CF Rated Ye sw Np S l Paa i LYYYYY FUSE 1A HO00pF 1000pF HOOPF 100pF h 2 RL OPTO Protective Earth l l RT I l Basic Insulation 1 5kV FERRITE SEE i S NOTE Verify Power Supply Part Number i gas 20293 SIP SOP Serial Port Analog Out Nurse Call AE POWER SUPPLY IEC 60950 Compliant Device FERRITE vw RL YaN OPTO Equipotential Terminal 12V SELV Oo LOC x eer 5 Handheld Interface r 5 kv HANDHELD 3 680pF L e n Patient Cable g BF Type Applied I Part Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 12 1 13 Portable Wiring Interconnect vispla Front Panel Patient Connector Portable System Board Speaker NiMH Battery J16 JO Pack Connection to Docking Station Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 13 1 14 Docking Station Wiring
24. key sequence Menu About More 2 1 1 see Service menu for number key assignments Five 5 different SatShare values can be selected by pressing the Select key The selected value will be displayed on the multi parameter monitor if the unit is working properly The SatShare Diagnostics feature times out if a key is not pressed within 1 minute Note During transient situations the SpO and pulse rate values on the Radical 7 and multi parameter monitor may differ by more than the specified tolerance The averaging time set on the multi parameter monitor may also affect the delay during transient situations Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 6 7 7 Repair and Returns 7 1 Repair Policy 7 1 1 7 1 2 7 1 3 Masimo or an authorized Service Department must perform warranty repair and service Do not use malfunctioning equipment The product must be repaired Please clean contaminated dirty equipment before returning Make sure it is fully dry before packing the equipment To return the Radical 7 unit for service please follow the Return Procedure outlined in this section 7 2 Return Procedure 7 2 1 7 2 2 7 2 3 7 1 Please clean contaminated dirty equipment before returning and make sure it is completely dry before packing the equipment Recommended decontamination procedure for Radical 7 equipment that has the potential for being exposed to blood or other potential
25. l LED Status Label Radical Logo Label LED Status Cable Interface Cable Interface Cable Hardware 4 pcs 2x2 Bottom Shell Equipotential Hardware 4 different pcs Plastics Hardware 5 pcs OO NO OP Oil 10 11 12 13 14 15 16 17 18 AC Filter Module Fuses 2 pcs AC Power Entry Module AC Filter Module Bracket AC Power Entry Module Bracket Hardware 5 pcs 1x2x2 AC Cable Insulator Power Supply 20179 AC Power Cable or 20320 required with 20293 Power Supply Insulator DC Power Cable Top Shell RDS2 System Board Standoff Docking Station System Board Mounting Screw No Implied License Label Power Supply Hardware 4 pcs Certification Label Port P1 P2 and P3 closed Front Shell Mounting Hardware 4 pcs 2x2 WARNING Disassembly or repair by authorized Service Personnel only Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 18 1
26. layed Turn on the Handheld The green Program button will turn off and the red Stop button will illuminate Wait until the green button turns on again indicating a successful transfer If the message on the Status window is Complete Success continue with next step If the message is Complete Fail go back to 4 2 19 and repeat If this cycle is repeated 3 times without success troubleshooting is required To check software version numbers perform the following steps Turn off the Handheld Turn on the Handheld Press the Menu key Press the Down key and select About Verify that the Handheld Handheld Masimo SET and Docking Station D Station software version s are the intended version The Handheld must be docked to the Docking Station in order to see the version of the Docking Station Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 4 3 4 2 32 Record software version in FRM 1312 and notify Masimo as per Section 4 1 2 4 4 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 5 Performance Verification Note Under normal operation no internal adjustment or recalibration is required 5 1 Overview 5 1 1 To test the performance of the Radical 7 pulse oximeter following repairs or during routine maintenance follow the procedure outlined in this section If the Radical 7 fails any of the described tests discontinue its use and correct the problem before re
27. ly infectious materials 7 2 2 1 Put on Lab coat or other protective garment 7 2 2 2 Put on gloves 7 2 2 3 Place equipment on the designated decontamination table 7 2 2 4 Apply cleaning agent to paper towel Clean with 70 Isopropyl alcohol wipes or 1 10 bleach to water solution Wipe down all aspects of the equipment 7 2 2 5 Let the equipment air dry completely 7 2 2 6 Remove gloves 7 2 2 7 Move equipment to the area designated for equipment that has been through the decontamination process 7 2 2 8 Dispose of all contaminated products properly Package the equipment securely in the original shipping container if possible and enclose the following information and items 7 2 3 1 Call Masimo From within the United States at 800 326 4890 option 2 or from outside the United States at country code 1 949 297 7498 option 2 and ask for an RMA number Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 7 2 3 2 Place a copy of the supplied RMA inside the box and write the RMA number on the outside of the shipping container 7 2 3 3 A letter or email describing in detail any symptoms or difficulties experienced with the pulse oximeter 7 2 3 4 Warranty information a copy of the invoice or other applicable documentation must be included 7 2 3 5 Purchase order number to cover repair if the oximeter is not under warranty or for tracking purposes if the warranty is in effect 7 2 3 6 Ship to a
28. mental regulations WARNING ELECTRICAL SHOCK AND FLAMMABILITY HAZARD BEFORE CLEANING THE OXIMETER ALWAYS TURN THE UNIT OFF AND DISCONNECT THE POWER CORD FROM THE BACK OF THE UNIT 2 2 Cleaning 2 2 1 To clean the display panel use a cotton swab moistened with 70 isopropyl alcohol and gently wipe the panel 2 2 2 To clean the outer surface of the oximeter use a soft cloth moistened with a 70 isopropyl alcohol Do not allow liquids to enter the interior of the instrument 2 2 3 Todecontaminate unit refer to Section 7 2 2 CAUTIONS Do not autoclave pressure sterilize or gas sterilize this oximeter Do not soak or immerse the monitor in any liquid Use the cleaning solution sparingly Allow unit to air dry Excessive solution can flow into the monitor and cause damage to internal components Do not touch press or rub the display panels with abrasive cleaning compounds instruments brushes rough surface materials or bring them into contact with anything that could scratch the panel Do not use petroleum based or acetone solutions or other harsh solvents to clean the oximeter These substances attack the device s materials and device failure can result 2 1 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 3 Battery Operation and Maintenance 3 1 Overview 3 1 1 3 1 2 The Radical 7 Handheld includes a 2 0 Amp hr Nickel Metal Hydride NiMH battery The Radical 7 Docking Station may
29. nd Docking 1 Replace external Power Cable Station are turned on 2 Check fuses at AC Input Filter 2 Refer to Radical 7 3 Check 12VDC power Sections 7 Operators amp 8 Manual for LED status 4 Replace Docking Station System Parameters Board s No Battery Icon Displayed lt NiMH Battery Fault 1 Replace NiMH battery 2 Replace Portable System Board s Battery LED Not 1 No fault battery is fully charged Illuminated 2 Check 12VDC power Sections 7 amp 8 oO Replace Docking Station System Board e Battery LED Flashing Qn E WP Ensure Service Mode Deep Discharge is not enabled Allow NiMH Battery to cool down Verify Fan operation Replace NiMH Battery Replace Docking Station System Board e Alarm LED does not Illuminate 1 Unit must be in alarm state 2 Audible alarm can be heard Replace Docking Station System Board Replace LED Cable s Alarm Condition But No Audible Indication 1 Unit must be in alarm condition 2 Should hear sound upon button depression Alarm Fault Replace Speaker 2 Replace Portable System Board s Display Missing Segments Replace LCD Replace Portable System Board e Display Backlight Will Not Illuminate Replace Portable System Board Replace Display e Button Function Error k lM KIM Replace Keypad 6 4 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual
30. nd bill to information 7 2 3 7 Person name telephone Telex fax number email and country to contact for any questions about the repairs 7 2 3 8 A document stating the oximeter has been decontaminated for blood borne pathogens 7 2 4 Return the pulse oximeter and a copy of the RMA to the following shipping address Masimo Corporation 40 Parker Irvine California USA 92618 Domestic Toll Free 800 326 4890 option 2 International 949 297 7498 option 2 FAX 949 297 7499 Email tech masimo com Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 7 2 8 Analog Output Nurse Call Test lt 2001 w Alarm gt 1M w o Alarm OV TV L PIN 2 PIH 15 Ground Pulse Rate O poos OG 00000 0 OE SOROG lt 2001 vwo Alarm gt 1M 1 w Alarm ov 1 PIN 2 PIN 9 Ground Spo LG UD OO 7 L LOL oO O O00 8 1 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 9 Docking Station Power Supply Power Measurement Part Number 20241 and 20364 O A Ground point oS a K N E JP2 12VDC JP1 0 AC A Part Number 20293
31. ntrast DisplayVoltage Speaker Port SA MS X Reset Port ER Docking Station empty Status nput Port Docking Station Power 10 1 11 Docking Station Functional Block Diagram LED Interface data addr Vm 25 LED Status Connector I Serial EEPROM Interface data addr C K Data j 1500VAC ISOLATION SatShare j ata alidr l J27 SatShare Connector Low Speed Bus i data clock frame data addr l Reset EEE AEE EEE NE SN e Nurse Call j data addr V I I DSP SPORTO Analog Out i I data clock fr ype J28 Emulator Port Connector TAP SPORT i V J24 Analog Output Nurse Call Connector I FLASH Irqo l J21 Docking Station Battery Pack Connector lagt data add gt 7 datta addr Irgi I 7 5VDC Sepic Power Supply Last 1500VAC ISOLATION I I 12VDC0 SRAM Power Supervisdrs data addr i BVDC i eset Portable Battery Charge ADR RS 232 Level Translator gpp Dual UART 12 RX TX RS 232 Port A RX TX 3 a cs Serial Port Connector data addr RTSIGTS RS Output Port RTS GT Fan Controller Port B i J23 ACDC Connector Input Port 12VDC Interrupt J19 Portable Interface Connector J22 Fan Connector Radical 7 Si
32. op plastic cover Make sure no internal cables are pinched between top and bottom case Turn the unit over and re install the screws Attach the Handheld onto the Docking Station If necessary charge the battery before using the Docking Station according to Section 3 2 of this manual Follow local governing guidelines for proper disposal of internal batteries Do not incinerate 3 5 Replacing the Fuses 3 5 1 3 5 2 3 5 3 Disconnect unit from AC power Use a small flat blade screwdriver and gently pry loose the fuse holder from the power entry module Note how the fuses are placed in the fuse holder for installation of the new fuses Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 3 3 3 5 4 To remove the fuses from the fuse holder use the edge of the screwdriver blade to pry against the bottom of the metal portion of the fuse 3 5 5 Place fuses as needed 1 Amp Metric fast acting 5x20mm 250V in the fuse holder observing the proper orientation 3 5 6 Slide the fuse holder back into the power entry module and press firmly to make sure it is firmly inserted 3 5 7 The unit is ready to be reconnected to AC power Note If the fuses blow after replacement troubleshoot the unit WARNING FIRE HAZARD TO PROTECT AGAINST FIRE HAZARD REPLACE ONLY WITH FUSES OF THE SAME TYPE CURRENT RATING AND VOLTAGE RATING 3 4 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 4 Software
33. ove Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 16 1 17 Docking Station Parts List RDS 1 RDS 1B and RDS 3 Note Only RDS 1B configured Docking Stations will contain the 20284 Optional Battery Pack 1 Front Shell 10 2 LED Status Label 11 3 Radical Logo Label 12 4 LED Status Cable 13 5 Interface Cable 14 6 Interface Cable Hardware 4 pcs 2x2 15 7 Bottom Shell 16 8 Equi potential Hardware 4 different pcs 17 9 Plastics Hardware 5 pcs 18 AC Filter Module Fuses 2 pcs AC Power Entry Module AC Filter Module Bracket Fan AC Power Entry Module Bracket Hardware 5 pcs 1x2x2 AC Cable Insulator Power Supply 20179 AC Power Cable or 20320 required with 20293 Power Supply Insulator DC Power Cable Top Shell Docking Station System Board 2 types RDS 1 and RDS 1B All ports available P1 P2 and P3 RDS 3 Only ports P1 and P2 available Standoff Docking Station System Board Mounting Screw No Implied License Label Certification Label Note Port P3 Closed RDS 1 and RDS 1B All ports open RDS 3 P3 closed Power Supply Hardware 4 pcs Front Shell Mounting Hardware 4 pcs 2x2 Docking Station Battery Pack Optional WARNING Disassembly or repair by authorized Service Personnel only Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 17 1 18 RDS2 Parts List Front Shel
34. ration and Maintenance 3 4 Replacing the Docking Station Battery CAUTION Do not over tighten screws Tighten the screws throughout the Radical 7 Handheld and Docking Station to 80 in oz Note Docking Station Battery can only be installed in RDS 1B or RDS 3B type replacement units Note It will be necessary to perform safety testing after replacement 3 2 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 3 4 1 3 4 2 3 4 3 3 4 4 3 4 5 3 4 6 3 4 7 3 4 8 3 4 9 3 4 10 3 4 11 3 4 12 CAUTION With the AC power cord disconnected remove the Handheld from the Docking Station Lay the Docking Station on its side on a soft surface with the screw holes facing up Remove the five 5 screws from the unit using a 1 Phillips screw driver Carefully turn the Docking Station over to allow the screws to fall out of the unit in a manner that allows the technician to catch the screws Lay the Docking Station on its feet and remove the top plastic cover For units with a battery installed disconnect the battery connector J21 from the Docking Station system board Remove the screw that holds the Docking Station System board in place Lift this board to allow access to the Battery Remove the battery Carefully install the replacement battery into its compartment Reinstall the screw to secure the Docking Station system board Attach the battery connector Carefully install the t
35. tnuvi urter 6 1 6 4 SatShare Diagnostics see eee eee eee eee 6 7 7 Repair and ReturnS s rusannvnnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnvennnnnne 7 1 7 1 Repar eT 7 1 7 2 Return Procedure sese 7 1 8 Analog Output Nurse Call Test rrnnrnnnnvnnnnnvnnnvvnnnnvnnnnnnnnnnvnnnnvnnnn 8 1 9 Docking Station Power Supply Power Measurement 9 1 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual iii 10 11 12 13 14 15 16 17 18 Portable Functional Block Diagram srurnnannvnnnnnnnnvnnnnnnnnnnnnnnenn 10 1 Docking Station Functional Block Diagram rrsavnnnnnvnnnvvnnnnenn 11 1 Radical 7 Isolation Block Diagram ssrrrnnnnnvnnnnnnnvnnnnnnnnnnnnnnnenn 12 1 Portable Wiring Interconnect sese esse esse essere essere essere essere essere ss 13 1 Docking Station Wiring Interconnect rsssrnnnvnnnnnnvnnnnnnnnnvnnnnenn 14 1 Radical 7 Color Parts List rrrnnnrnnnvnnnnnvnnnnvrnnnvnnnnnvnnnnnnennnvnnnnenn 15 1 Radical 7 Monochrome Parts LiSt nnnrnnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnenn 16 1 Docking Station Parts List RDS 1 RDS 1B and RDS 3 17 1 RDS2 P rts RT oser 18 1 Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 1 Overview 1 1 About this Manual This manual explains how to service the Radical 7 Pulse CO Oximeter Important safety information relating to general use of the Radical 7 Pulse CO Oximeter appears in the Radical 7 CO Oximeter Operator s Manual Other
36. turning the unit back to the user 5 1 2 Before performing the following tests place the Radical 7 Handheld into the Docking Station connect the Radical 7 to AC power and fully charge the Radical 7 Handheld battery the AC mains switch must be on Disconnect any patient cables or pulse oximetry sensors as well as SatShare serial or Analog Output Nurse Call cables from the instrument 5 2 Power On Self Test 5 2 1 Connect the unit to AC power and verify that the AC Power Indicator LED is illuminated If it is not verify that the AC mains switch is on 5 2 2 Turn the unit on by depressing the Power Standby Button Within 5 seconds all available LEDs are momentarily illuminated a 1 second beep tone sounds and the Masimo SET logo is displayed 5 2 3 The Docking Indicator LED AC Power Indicator LED Handheld Battery Charge LED and Docking Station Charge LED if Docking Station is equipped with optional battery are illuminated and the Radical 7 begins normal operation 5 3 Key Press Button Test 5 3 1 With the exception of the Power Standby Button press each soft key button and verify that the Radical 7 acknowledges each key press with an audible beep tone or by indicating an associated change on the display 5 4 Alarm Limit Test 5 4 1 With the monitor turned on select the Menu Access key and enter the Alarm menu Change the desired parameter below to a value two points below the currently selected value and accept the chang
37. yed return unit to an authorized service center or use a field upgrade tool to reload the oximeter board software b If version is correct replace Oximeter Board c Replace Portable System Board s 008 Real Time Clock Failure Replace Portable System Board e 009 Watchdog Failure Replace Portable System Board e 010 e j e Docking Station Watchdog Failure Replace Docking Station System Board 2 Replace Portable System Board e 200 Invalid SatShare coefficients Replace Docking Station System Board Symptom Cause and Corrective Action Steps e All Flashing LED s 1 Flashing alternates between all LED s and AC Power LED 2 Refer to Radical 7 Operators Manual for LED status Parameters 1 Communication error between Portable and Docking Station Verify software versions of Portable and Docking Station System Boards using the Portable menu a If versions are incorrect or not displayed reload System Application Software for that device utilizing procedures outlined in the Software Radical 7 Signal Extraction Pulse CO Oximeter Service Manual 6 3 Symptom Cause and Corrective Action Steps 2 Download Procedure Replace The Interface Cable 3 Replace the Portable System Board Replace the Docking Station System Board s No LED S Illuminated s Power fault 1 Both Portable a

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