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Pro Tools|HD Native User Guide

1. Common Issues Pro Tools Won t Launch Problem When you double click the Pro Tools applica tion or a Pro Tools session file Pro Tools doesn t launch or displays an error message Possible Solutions Check to be sure your computer has the re quired amount of RAM to launch Pro Tools Refer to our website www avid com Try a complete restart Turn off your audio in terfaces computer peripherals and your com puter and then turn them on again in the proper sequence If you tried to launch Pro Tools by double clicking a Pro Tools session file do the follow ing Close any error message Double click the Pro Tools application n Pro Tools choose File Open Session to open the session Reinstall the Pro Tools application using the Pro Tools Installer disc 32 Pro Tools HD Native User Guide Audio Interface Is Not Recognized Problem When you launch Pro Tools it does not recog nize an audio interface or a connected audio in terface is not available Possible Solutions Turn off your computer and check to be sure your cables are properly and securely connected to your computer and to your audio interface e Verify that your Hardware Setup dialog set tings are correct If you only have one interface make sure it is connected to the Accel Core for PCIe or HD Core for PCI card Make sure Loop Sync SuperClock or other synchronization connections to your audio in terface a
2. Hardware Setup button Setup Example using Ableton Live Using the ASIO Driver Control Panel From the ASIO Driver Control Panel you can change the Buffer Size setting or access the Hard ware Setup dialog for your Pro Tools hardware Buffer Size 1024 v Device HD v Advanced DK Cancel ASIO Control Panel Buffer Size You may select from the following buffer sizes depending on your Pro Tools hardware 128 samples 256 samples 512 samples 1024 samples 2048 samples Small buffers have the advantage of low la tency in the record monitor path Latency is the time delay between a signal entering the au dio inputs and leaving the outputs during re cording Larger buffers have the advantage of making the ASIO Driver more immune to audio drop outs during playback and recording In some ASIO compatible audio programs per forming various tasks will interrupt the ASIO Driver and may result in clicks and pops in au dio playback or recording Choosing medium or large buffers such as 256 512 or 1024 can help alleviate this problem Changing the Buffer Size setting for the ASIO Driver does not affect the H W Buffer Size set tings in the Pro Tools Playback Engine dialog Device The Device setting is always set to your installed Pro Tools hardware Advanced Button The Advanced button opens the Hardware Setup dialog for the Pro Tools hardware that you are using
3. Word clock For more information see the 192 Digital I O Guide 96 1 0 Audio Interface 96 I O is a multichannel digital audio interface designed for use with Pro Tools HD systems 96 I O features high quality 24 bit analog to digital A D and digital to analog D A con verters and supports sample rates of up to 96 KHz A DigiLink to DigiLink Mini adapter cable is required to connect 96 I O to the Pro Tools HD Native card 96 1 0 Features e Supports sample rates up to 96 KHz e Supports analog and digital connections in cluding AES EBU S PDIF and ADAT optical Analog 8 channels 1 4 inch TRS balanced or unbalanced connectors 4 dBu or 10 dBV Digital 2 channels XLR AES EBU con nectors 2 channels RCA S PDIF connec tors Optical 8 channels one pair of Lightpipe ADAT Optical connectors switchable to 2 channels S PDIF External Clock In and Out receive or send 1x Word clock For more information see the 96 I O Guide Chapter 2 Pro Tools HD Native Hardware Overview 11 96i 1 0 Audio Interface 96i I O is a multichannel digital audio interface designed for use with Pro Tools HD systems 96i I O features high quality 24 bit analog to digital A D and digital to analog D A con verters and supports sample rates of up to 96 KHz A DigiLink to DigiLink Mini adapter cable is required to connect 96i I O to the Pro Tools HD Native card 96i I O Features Supports sample rates u
4. CoreAudio client application The Pro Tools CoreAudio Driver provides up to 64 channels of I O with Pro Tools HD Native systems Y Visit www avid com for the latest CoreAu dio drivers for Pro Tools hardware as well as current known issues Limitations of the CoreAudio Driver The CoreAudio Driver has the following limita tions The CoreAudio Driver cannot be used to pre view sound files from the Mac Finder When a sound file is located in the Mac OS X navigation window a QuickTime transport bar is displayed next to it The QuickTime transport bar lets you audition the sound file The sound will always play back though the Mac s built in audio con troller through the Mac speaker or headphone jack However if you double click a sound file the QuickTime application will launch and can use the CoreAudio Driver for playback The CoreAudio Driver cannot be used for playback of Mac System Sounds Installing the CoreAudio Driver The CoreAudio Driver is installed by default when you install Pro Tools The CoreAudio Driver can also be installed as a standalone driver on Mac systems that do not have Pro Tools software installed The installer for the standalone CoreAudio Driver is available on the Drivers Installer disc that came with your Pro Tools Software package or from our website www avid com A If you uninstall Pro Tools the CoreAudio Driver is automatically uninstalled at that time Appendix a Co
5. Tools HD Software 18 Configuring Your Pro Tools System llle 18 Appendix A Configuring CoreAudio Mac OS X Only 19 CoreAudio Driver Capabilities cc eee eee 19 Installing the CoreAudio Driver 19 CoreAudio Manager 20 Configuring a Pro Tools HD Audio Interface for Third Party Applications 23 Configuring the Apple Sound Preferences or Apple Audio MIDI Setup 23 Contents iii Appendix B Configuring ASIO Windows Only 25 ASIO Driver Capabilities cles hh 25 Installing the ASIO Driver 25 ASIO Driver Control Panel LL 26 Appendix C System Delays in Mixing esses 29 Introduction to System Delay nnana nananana 29 Using Delay Compensation LL 30 Delay Factors c zs IER ira adi PUE EO Eod oe 30 Appendix D Troubleshooting eh 31 Backing Up Your Work 31 Common ISSUES x ete e DR RR er ss Sal oy ee ene ia 32 Using DigiTest as a Diagnostic TOO 33 Performance Factors llle hes 36 Before You Cal AVid es sa uo dem rene re ener CA oer e dece ta actin LS pe eee nels 36 Appendix E Compliance Information sese eee 39 Environmental Compliance llle 39 EMC Electromagnetic Compliance llle 40 Safety Compliance ilum ADR a eb EG E Roy ao daa E 41 Index vm ee pee ER E ae E 43 iv Pro Tools HD Nati
6. input ron Intereses Device Source Oetauie Format 441000 M2 JE 16ch 32bn Ch voleme Value GE Mute The Muit in Digita tegat a Built in Outat amm Built in Digna Output Wo Toji Mater a o Pro Toots Aggregate 1 0 Apple Audio MIDI Setup application Audio Devices Input settings 3 From the Audio Devices list on the left select Pro Tools HD Native 4 In the Audio Devices window click the Output tab Pro Tools HD Native Cock source Internal ou Oves Source Oetauie Format 441000 M2 JM 16ch 326n 58 Ch Volume Vae di Mute Built in Microphone Built n Une input Ruit in Digrai input a Built in Output Built in Une Output Built in Dignal Output Pro Tech D Matte TO pe eo Configure Speakers Apple Audio MIDI Setup application Audio Devices Output settings 24 Pro Tools HD Native User Guide 5 From the Audio Devices list on the left select Pro Tools HD Native A Leave System Output set to Built in Audio The CoreAudio Driver cannot be used for system sounds 6 In the Audio Input or Audio Output page se lect the Format sample rate Note that the input sample rate and output rate are linked For information on configuring MIDI de vices in AMS see the Pro Tools Reference Guide 7 Choose Audio MIDI Setup Quit Audio MIDI Setup appendix b Configuring ASIO Windows Only ASIO Driver Capabilities The ASIO Driver is a single client multichannel soun
7. on your hard drive 3 Click the Slot Info tab 4 Choose a card slot from the pop up menu Updating Audio Peripheral Firmware with DigiTest If firmware updates are available for any of your Pro Tools HD audio interfaces HD I O HD OMNI HD MADI 192 I O 192 Digital I O 96 I O or 96i I O you can use DigiTest to per form the update Within DigiTest the Firmware Update page tells you the firmware version for the selected peripheral and lets you update to a newer version if necessary To update the firmware in a Pro Tools HD audio interface 1 Quit Pro Tools if it is running 2 Locate and double click the DigiTest applica tion on your hard drive 3 Click the Audio I O Firmware tab 4 Select the card slot from the pop up menu If any Pro Tools audio interfaces are connected to the card the Primary or Secondary options be come available in the Device Selection section of the Audio I O Firmware page If any connected interfaces are not recognized check the connections and power to each inter face and click Re Scan 5 Under Device Selection select one of the fol lowing options for the corresponding connected audio interface and to view the firmware version for the corresponding interface The firmware version is displayed just below the Device Selec tion section of the Firmware page e Connector 1 Primary Connector 1 Secondary e Connector 2 Primary Connector 2 Secondary Digidesign DigiT
8. such as HD I O HD OMNI or SYNC HD Chapter 2 Pro Tools HD Native Hardware Overview 9 Dedicated BNC Word Clock input and XLR AES EBU input clock input only for external MADI synchronization when using SRC on output e Clock support for the following formats In ternal Loop Sync Word Clock AES EBU and MADI Varispeed modes supports both 64 and 56 channel standards For more information about HD MADI see the HD MADI Guide 192 1 0 Audio Interface 192 I O is a multichannel digital audio interface designed for use with Pro Tools HD systems 192 I O features high quality 24 bit analog to digital A D and digital to analog D A con verters and supports sample rates of up to 192 KHz You can also add or remove analog cards ADC and DAC and digital cards for custom configu rations A DigiLink to DigiLink Mini adapter cable is required to connect 192 I O to the Pro Tools HD Native card 10 Pro Tools HD Native User Guide 192 1 0 Features e Supports sample rates up to 192 KHz Supports both analog and digital connections including AES EBU S PDIF TDIF and ADAT Optical Digital Digital I O Card 8 channels DB 25 AES EBU and TDIF or one pair of Lightpipe ADAT Optical connectors Ex pandable up to 16 of channels digital I O with the addition of the 192 Digital expan sion card Analog 8 channels DB 25 balanced con nectors inputs selectable between 4 dBu or 10 dBV outpu
9. trademarks of Avid Technology Inc Xpand is Registered in the U S Patent and Trademark Office All other trademarks are the property of their respective owners Product features specifications system requirements and availability are subject to change without notice Guide Part Number 9320 65003 00 REV B 10 10 Documentation Feedback At Avid we are always looking for ways to improve our documentation If you have comments corrections or suggestions regarding our documentation email us at techpubs avid com Chapter 1 Welcome to Pro Tools HD Native 1 Pro Tools HD Native Package LL 1 Pro Tools HD Native Systems 1 Pro Tools HD Native Capabilities LL 2 System Requirements and Compatibility 2 Registration sms A LA RA E PR E 3 Conventions Used in This Guide LL 4 About www avid COM LL 4 Chapter 2 Pro Tools HD Native Hardware Overview 5 Pro Tools HD Native PCle Card 5 DigiLink Mini and DigiLink Cables llle RA 6 Audio Interfaces ac sine ee hae ee ae Se EA D DDT e RR EEUU GIA XR 7 Additional Hardware Options cccccccccc ee eee ene 12 Chapter 3 Installing Pro Tools Hardware 13 Installing Pro Tools HD Native Card in a Mac Pro 13 Installing Pro Tools HD Native Card in a Windows Computer llli lesen 15 Connecting Audio Interfaces naana aaa hh 16 Installing and Authorizing Pro
10. 00000 DigiTest main test window 4 Select the card in your system you want to test by selecting Test in the left hand column for the card 5 Click Run If the card is not installed correctly DigiTest will display an error code in the Status box for the card 6 When prompted power cycle all Pro Tools pe ripherals in your system Click Continue 7 To test the interfaces connected to your sys tem check Test I O Box V LEDs on your audio interfaces may light up during this test This is normal Appendix d Troubleshooting 33 8 When the test is finished you can view the test results by doing one of the following e Click the Get Results button next to a card name e Click the Results tab and choose a card slot from the pop up menu 9 In the Results page of the DigiTest window click Show Failures Only to display failed tests for the selected card or click Show All Results to dis play all test results for the selected card For descriptions of error codes refer to DigiTest Error Codes on page 34 10 Click Quit to close DigiTest 11 Restart your computer Errors and Undetected Cards Complete the steps below if any of the following occur a DigiTest fails to launch An error message has been displayed for a card in DigiTest A supported card is installed but not automat ically detected during DigiTest If a supported card is installed and is not automatically detected 1 Q
11. 048 samples Changing the Buffer Size for the CoreAudio Driver does not affect the H W Buffer Size setting in the Pro Tools Playback Engine dialog To configure CoreAudio Hardware Buffer Size 1 Double click the CoreAudio Manager file lo cated in Applications Digidesign 2 From the Buffer Size pop up menu select the desired CoreAudio buffer size in samples Gen erally smaller buffer sizes are preferable How ever if you experience any problems with performance such as clicks and pops during re cording or playback try increasing the CoreAu dio Buffer Size setting You can also change the buffer size from within the client application if itis the only client attached to the CoreAudio Driver Once two or more clients are active you will not be able to change the sample rate or the buffer size HW Setup Button The HW Setup button opens the Hardware Setup dialog for your Pro Tools hardware The HW Setup button is only available when no clients are using the CoreAudio Driver To configure CoreAudio HW Setup 1 Quit any CoreAudio client applications 2 Double click the Digi CoreAudio Manager file located in Applications Digidesign 3 Click the HW Setup button to open the Hard ware Setup dialog 4 Configure the Hardware Setup dialog for your Pro Tools hardware If you have more than one audio interface connected to a Pro Tools HD sys tem be sure to select and configure only the pri mary audio interface c
12. 15 14 Pro Tools HD Native PCle card 5 44 Pro Tools HD Native User Guide
13. A HW Setup J Pref Connect CoreAudio Manager Pro Tools HD shown CoreAudio Manager cannot be accessed under the following circumstances When Pro Tools is running When another application is using Direct IO w To ensure proper playback with the CoreAu dio Driver launch the CoreAudio Manager first making sure that its status is Con nected Preventing an Application from Accessing CoreAudio Driver You can prevent an application from accessing the CoreAudio Driver by holding down the Shift key just before the application would access the CoreAudio Driver typically during launch of the application Certain applications such as Apple Mail and iChat do not access the Core Audio application until they first play a sound so you will need to hold down the Shift key just prior to sound playback in order to prevent the use of Pro Tools hardware for playback Using the CoreAudio Manager Use CoreAudio Manager to change the CoreAu dio Buffer Size setting access the Hardware Setup dialog for your Pro Tools hardware and control volume and mute for the CoreAudio Driver CoreAudio Manager also identifies your Pro Tools hardware the supported number of Input and Output Channels and the number of attached clients applications Buffer Size You may select from the following buffer sizes depending on your Pro Tools hardware 64 samples 128 samples 256 samples 512 samples 1024 samples 2
14. AV I Pro Tools HD Native User Guide Version 9 0 Legal Notices This guide is copyrighted 2010 by Avid Technology Inc hereafter Avid with all rights reserved Under copyright laws this guide may not be duplicated in whole or in part without the written consent of Avid 003 96 I O 96i 1 0 192 Digital I O 192 1 0 888 24 1 0 882 20 1 0 1622 1 0 24 Bit ADAT Bridge I O AudioSuite Avid Avid DNA Avid Mojo Avid Unity Avid Unity ISIS Avid Xpress AVoption Axiom Beat Detective Bomb Factory Bruno C 24 Command 8 Control 24 D Command D Control D Fi D fx D Show D Verb DAE Digi 002 DigiBase DigiDelivery Digidesign Digidesign Audio Engine Digidesign Intelligent Noise Reduction Digidesign TDM Bus DigiDrive DigiRack DigiTest DigiTranslator DINR DV Toolkit EditPack Eleven EUCON HD Core HD Process Hybrid Impact Interplay LoFi M Audio MachineControl Maxim Mbox MediaComposer MIDI 1 0 MIX MultiShell Nitris OMF OMF Interchange PRE ProControl Pro Tools M Powered Pro Tools Pro Tools HD Pro Tools LE QuickPunch Recti Fi Reel Tape Reso Reverb One ReVibe RTAS Sibelius Smack SoundReplacer Sound Designer Il Strike Structure SYNC HD SYNC 1 0 Synchronic TL Aggro TL AutoPan TL Drum Rehab TL Everyphase TL Fauxlder TL In Tune TL MasterMeter TL Metro TL Space TL Utilities Transfuser Trillium Lane Labs Vari Fi Velvet X Form and XMON are trademarks or registered
15. HD software A DVD drive is required to use the Pro Tools In staller disc Avid can only assure compatibility and provide support for hardware and software it has tested and approved For complete system requirements and a list of qualified computers operating systems hard drives and third party devices refer to the latest information on our website www avid com compatibility iLok USB Key Authorization Pro Tools HD Native systems include an iLok USB key and an Activation code on the in cluded Activation card for your Pro Tools HD software An authorized iLok must be inserted in an available USB port on your computer to run Pro Tools Pro Tools software is authorized using the iLok USB Smart Key iLok from PACE Anti Piracy iLok An iLok can hold hundreds authorizations for all of your iLok enabled software Once an iLok is authorized for a given piece of software you can use the iLok to authorize that software on any computer A An authorized iLok must be inserted in an available USB port on your computer to run Pro Tools HD For information about installing and au thorizing your Pro Tools HD software see the printed Pro Tools Installation Guide in cluded with your Pro Tools Software Pack age MIDI Requirements USB MIDI interfaces such as the M Audio MIDI SPORT series and USB MIDI controllers such as the M Audio Axiom Pro series work ef fectively with Pro Tools systems on Windows or M
16. Hardware Setup Pegar DOR merar ouo fam ao e mea Onpa Dita formar ETT LEE TIE al Bart 3 4 anaie 3 D aros 3 4 a O surcar tna 4 anales 5 a ammo se a O Optic vow po a ri rima Loop Matter MO O 1 9 10 onc12anatitni 1 osinaren 18 Tascam Sapte Rane 11 12 OscisuaDanit 18 OsciaabaTaen 18 LII a 3 14 OsosuaDa nit i oscar 18 15 16 omoreacarica i Osesirmanaren 18 Da Clack Ovast Wore Gioca 44 unta ai PS TEILT os Hardware Setup dialog Pro Tools HD 1 0 shown For more information on the Hardware Setup dialog refer to the Pro Tools Reference Guide or the User Guide that came with your Pro Tools system Appendix b Configuring ASIO Windows Only 27 28 Pro Tools HD Native User Guide appendix c System Delays in Mixing This appendix provides an overview of system mixer delays in Pro Tools HD Native systems and explains how you can compensate for these delays for phase coherent time alignment of au dio in complex or critical mixing situations For detailed information on using Auto matic Delay Compensation see the Pro Tools Reference Guide Introduction to System Delay In all digital systems digital signal processing DSP causes signal delays of varying amounts These delays can vary from as short as several microseconds to as long as several milliseconds depending on the type of processing or routing being performed With Pro Tools HD Native sys tems these delays result from host bas
17. ac For a list of supported MIDI interfaces and con trollers refer to our website www avid com Hard Drive Requirements For optimal audio recording and playback Pro Tools HD Native systems require one or more qualified hard drives Initialize your hard drives with the Disk Utility application included with Apple System soft ware Mac or using Windows Disk Manage ment Windows Avoid Recording to the System Drive Recording to your system drive is not recom mended Recording and playback on a system drive may result in lower track counts and fewer plug ins w If you have multiple hard drives in your sys tem use DigiBase to designate the system drive as a Playback or Transfer only drive for optimal performance For more informa tion about using DigiBase see the Pro Tools Reference Guide Registration Review the enclosed Registration Information Card and follow the instructions on it to quickly register your purchase online This is one of the most important steps you can take as a new user Registering your purchase is the only way you can be eligible to receive Information regarding technical support Future upgrade offers Limited warranty on hardware Chapter 1 Welcome to Pro Tools HD Native 3 Conventions Used in This Guide All Pro Tools guides use the following conven tions to indicate menu choices and key com mands Convention Action File gt Save Choose Save from the Fil
18. ached to the Manager application when quitting you may get an error message indicating that the Pro Tools hardware is no longer available You may have to change the application s preferences to use different hardware for playback or possibly quit and re launch the application for proper playback to be resumed Configuring a Pro Tools HD Audio Interface for Third Party Applications When using a Pro Tools HD Native with an ap plication other than Pro Tools such as Apple GarageBand you can configure hardware set tings through the audio preference settings available in that application To configure hardware settings through a client application such as Apple GarageBand 1 Choose CoreAudio for Audio Output and Au dio Input 2 Select a buffer size for your system by selecting an Optimize For option Maximum Large buffer size or Minimum Small buffer size Refer to the documentation for your third party application to learn more about how these op tions affect that application Configuring the Apple Sound Preferences or Apple Audio MIDI Setup Required for Using Qualified Pro Tools System Interface with Apple iTunes or QuickTime Player To use your Pro Tools hardware with certain CoreAudio compatible playback applications such as Apple iTunes or QuickTime Player you will need to configure either Sound Preferences or Audio MIDI Setup in addition to CoreAudio Manager However for most CoreAudio com patible c
19. d 3 Use XMON Stereo Routing L R to 1 5 When using D Control or D Command enable this option to configure the CoreAudio Driver to output through the D Control or D Command standard stereo routing outputs 1 and 5 22 Pro Tools HD Native User Guide Mirror Analog Outs 1 amp 2 to Digital Outs 003 003 Rack 003 Rack Digi 002 or Digi 002 Rack Only When using 003 003 Rack 003 Rack Digi 002 or Digi 002 Rack enable this option to mirror the main outputs through the digital out puts that are selected in the Hardware Setup di alog This option is grayed out for Pro Tools HD systems Connect Button The Connect button is available when the Core Audio Manager is launched and cannot connect with the Pro Tools hardware such as when Pro Tools is launched and the hardware is dis connected or disabled Before trying to con nect make sure to quit Pro Tools and make sure that your hardware is connected and turned on You can then click on the Connect button to ac quire the hardware A If any application is launched prior to press ing the Connect button and you want that application to use the CoreAudio Driver for playback you will need to quit and re launch the application for it to connect properly to the CoreAudio Manager Quit Button Use the Quit button to quit the CoreAudio Man ger Be sure to quit any client applications before using the Quit button in the Manager If any ap plications are currently att
20. d driver that allows third party audio pro grams that support the ASIO Driver standard to record and play back through qualified Pro Tools audio interfaces Full duplex playback of 24 and 16 bit audio are supported at sample rates up to 96 kHz depend ing on your Pro Tools hardware and ASIO client program used such as Cubase or Reason The ASIO Driver provides up to 64 channels of input and output with Pro Tools HD Native sys tems gt Visit www avid com for the latest ASIO drivers for Pro Tools hardware as well as current known issues Limitations of the ASIO Driver The ASIO Driver cannot be used with multiple applications at the same time Only one applica tion at a time can use the ASIO Driver Be sure to disable the Windows system sounds It is also recommended that you use a separate sound card for games or other general work Installing the ASIO Driver The ASIO Driver is installed by default when you install Pro Tools The ASIO Driver can also be in stalled as a standalone driver on Windows sys tems that do not have Pro Tools software in stalled The installer for the standalone ASIO Driver is available on the Drivers Installer disc that came with your Pro Tools Software package or from our website www avid com A If you uninstall Pro Tools the ASIO Driver is automatically uninstalled at that time To install the standalone ASIO Driver 1 Ensure that your Pro Tools HD Native hard ware is correctly i
21. e menu Control N Hold down the Control key and press the N key Control click Hold down the Control key and click the mouse button Right click Click with the right mouse button The names of Commands Options and Settings that appear on screen are in a different font The following symbols are used to highlight im portant information o User Tips are helpful hints for getting the most from your Pro Tools system Important Notices include information that could affect your Pro Tools session data or the performance of your Pro Tools system w Shortcuts show you useful keyboard or mouse shortcuts Cross References point to related sections in the Pro Tools Guides 4 Pro Tools HD Native User Guide About www avid com The Avid website www avid com is your best online source for information to help you get the most out of your Pro Tools system The fol lowing are just a few of the services and features available Product Registration Register your purchase on line Support and Downloads Contact Avid Customer Success technical support download software updates and the latest online manuals browse the Compatibility documents for system re quirements search the online Knowledge Base or join the worldwide Pro Tools community on the User Conference Training and Education Study on your own using courses available online or find out how you can learn in a classroom setting at a certi
22. ed Delay Compensation indicator Delay Factors With Pro Tools delay is incurred when you per form the following processes Real time processing with plug in inserts Mixing and routing with hardware I O sends or inserts For information on the delay amounts for plug ins refer to the Audio Plug Ins Guide appendix d Troubleshooting Backing Up Your Work esi ur System It is highly recommended that you back up your After configuring your system and Pro Tools you should save an image of your system drive using a backup utility such as Norton Ghost Windows or Bombich Carbon Copy Cloner Backing Up Your Session Data Mac By doing this you can quickly restore your system configuration and settings if you encounter any problems work on a regular basis and especially before making changes to your system configuration Back up your session and audio data frequently There are a variety of media that are suited to back up projects of various sizes from auto mated tape backup systems to high capacity op tical drives to CD DVD burners The best way to back up an entire session is to use the Save Copy In command This command lets you save the session file and all of its associ ated files to a new location CY You can also use the Auto Save Backup fea ture in the Operation Preferences page to have Pro Tools automatically save backups of the session file while you work Appendix d Troubleshooting 31
23. ed pro cessing tasks Xy Do not confuse signal processing induced delays with monitoring latency or time do main effects processing such as delay echo reverb and other desirable delay effects In addition to delay incurred by the host buffer each plug in hardware insert and mixer assign ment on a track delays that track by an amount equal to the total of all system delay factors For more information on these delays see Delay Factors on page 30 In some cases signal processing delays matter only if you use a real time plug in on one chan nel of a stereo or multichannel signal but not the others This imparts an unequal amount of delay to the signals on that channel which sub sequently may cause undesirable cancellation of certain frequencies phase cancellation O Audible symptoms of phase issues include comb filtering and loss of high frequencies In simple terms system delay can cause audio to arrive at the main output or a submix output at different times To maintain time alignment you can compensate for these delays When to Compensate You may only really need to compensate for de lays between tracks where phase coherency must be maintained as with instruments re corded with multiple microphones or stereo pairs If you are working with mono signals and the accumulated delays are small just a few samples for example you probably do not need to worry about compensating for delays Howev
24. er Windows 25 CoreAudio driver Mac 19 audio interfaces 7 connecting 16 firmware Windows 35 HDI 08 9 7 heat and ventilation 18 Pro Tools HD 7 automatic delay compensation 30 Avid website 4 c cables DigiLink 6 compatibility 2 CoreAudio driver Mac 19 capabilities 19 CoreAudio Manager 20 installing 19 CoreAudio Manager 20 D Delay Compensation 30 enabling 30 DigiLink cable lengths 6 DigiLink Mini adapter cable 6 cable lengths 6 DigiLink Mini ports 5 DigiLink to DigiLink Mini adapter cables 6 DigiSerial port 5 DigiTest 33 troubleshooting 34 drives requirements 3 DSP delays 29 automatic delay compensation 30 error codes DigiTest 34 Euphonix controllers 12 F firmware audio interfaces Windows 35 Index 43 H R hard drives registration information 3 requirements 3 HD 1 0 8 S Analog Expansion cards 8 sample delays 29 Screen savers 36 SYNC peripheral DigiSerial port 5 analog I O 8 configurations 8 Digital Expansion cards 8 9 synchronization 9 HD MADI 9 system requirements 2 HD OMNI 7 analog 1 0 7 T digital I O 7 time alignment 29 features 7 monitoring 8 Ww synchronization 8 www avid com 4 installation Pro Tools HD Native card Mac 14 15 L Loop Sync connecting 17 M Mac Pro 13 MIDI supported interfaces 3 0 Options menu Delay Compensation option 30 P PCI Express PCle 13 phase 29 Pro Tools capabilities 2 Pro Tools HD Native card installation Windows
25. er larger sessions with higher track and voice counts many plug ins and or complex mixer routing can benefit when system delays are compensated to maintain phase coherent time alignment Appendix c System Delays in Mixing 29 In any session if you want to maintain absolute time alignment across all tracks you should al ways compensate for signal processing delays Using Delay Compensation Pro Tools provides automatic Delay Compensa tion for managing delays from plug in and hard ware inserts and mixer routing bussing and sends With Delay Compensation enabled Pro Tools maintains phase coherent time align ment between tracks that have plug ins with dif fering DSP delays tracks with different mixing paths tracks that are split off and recombined within the mixer and tracks with hardware in serts To maintain phase coherent time alignment Delay Compensation should always be enabled during playback and mixing Delay Compensa tion should also be used in most recording situ ations A With HD OMNI Delay Compensation is not supported on Monitor output paths De lay Compensation is only supported on physical output paths those not assigned for the Monitor path 30 Pro Tools HD Native User Guide Enabling Delay Compensation To enable Delay Compensation a Select Options gt Delay Compensation When Delay Compensation is enabled the De lay Compensation status indicator in the Edit Window Toolbar is display
26. est Diagnostics Tests Results Slot Info Audio 1 O Firmware SYNC Firmware Displaying Information For Slot O HD Native e This page is used for updating the firmware in HD System audio 1 O peripherals Select which device you wish to update then click the Begin Update button After updating has completed you must power cycle the device before using it Device Selection Select a Device to Update 9 Connector 1 Primary Channels 1 16 O Connector 1 Expansion Channels 17 32 Connector 2 Primary Channels 1 16 Connector 2 Expansion Channels 17 32 Select a Device Type optional 96 192 or 192Digital 1 0 96i 1 0 Re detect Devices Selected Device Type HD OMNI Firmware Version In Selected Device 1 0 Will Update To Version 1 6 LOWER GAIN ON AUDIO MONITORS FIRST _ Begin Update mi Status DigiTest Audio O Firmware page 6 If the firmware version is not current click Begin Update to update the firmware for the se lected audio interface The status of the firmware update process is dis played in the status area at the bottom of the Firmware page 7 After the update process is complete click Quit to close DigiTest Appendix d Troubleshooting 35 Performance Factors There are several conditions that may adversely affect the performance of Pro Tools These in clude Network Connections Close any network con nections unless you are using them for networ
27. fication in accordance with the specifications of UL Standards UL60065 7th IEC 60065 7th and Canadian CAN CSA C22 2 No 60065 2003 A1 2006 Avid Inc has been authorized to apply the appropriate UL amp CUL mark on its compliant equipment Warning RISK OF ELECTRIC SHOCK DO NOT OPEN Important Safety Instructions 1 Read these instructions 2 Keep these instructions 3 Heed all warnings 4 Follow all instructions 5 Do not use this equipment near water 6 Clean only with dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other equipment including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect power cords from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the equipment 11 Only use attachments accessories specified by the manufacturer 12 For products that are not rack mountable Use only with a cart stand tripod bracket
28. fied Pro Tools training center Products and Developers Learn about Avid prod ucts download demo software or learn about our Development Partners and their plug ins applications and hardware News and Events Get the latest news from Avid or sign up for a Pro Tools demo Pro Tools Accelerated Videos Watch the series of free tutorial videos Accelerated Videos are de signed to help you get up and running with Pro Tools and its plug ins quickly Pro Tools HD Native Hardware Overview This section describes each hardware compo DigiLink Mini Ports nent of a Pro Tools HD Native system The Pro Tools HD Native PCIe card includes two DigiLink Mini ports for connecting up to 32 channels of audio input and output each to your Pro Tools HD Native PCle Card Pro Tools system The Pro Tools HD Native PCIe card supports up DigiSerial Port to 64 channels of I O for direct to disk recording and playback up to 192 tracks with Pro Tools The DigiSerial port on the Pro Tools HD Native HD software and supports up to 24 bit and up PCIe card is for connecting a SYNC peripheral to 192 kHz sessions Additionally the on board This connector is an 8 pin mini DIN FPGA provides processing power for mixer con figurations and low latency monitoring with Pro Tools A The DigiSerial port on a Pro Tools HD Na tive PCIe card does not support Machine Control connections DigiLink Mini Port 1 DigiLink Mini Port 2 DigiSerial por
29. igiLink Mini cables 18 0 46m included with HD I O HD OMNI and HD MADI 12 3 6m sold separately 25 7 62m sold separately 50 15 25m the maximum length sup ported for 176 4 kHz and 192 kHz sessions sold separately 100 30 5m the maximum length sup ported by 88 2 kHz and 96 kHz sessions sold separately v For more information about DigiLink Mini and DigiLink Mini to DigiLink cables visit the Avid website www avid com Audio Interfaces To record and play audio with Pro Tools HD you must have at least one Pro Tools HD audio interface connected to the Pro Tools HD Native card Pro Tools HD Native systems support up to 4 Pro Tools HD audio interfaces for up to 64 si multaneous channels of input and output A Pro Tools does not support legacy Pro Tools 24 MIX audio interfaces such as the 888 24 or 882 20 HD OMNI HD OMNI is a professional digital audio inter face designed for use with Pro Tools HD and Pro Tools HD Native systems HD OMNI pro vides a compact preamp monitoring and I O solution for music production and recording and post production studios A Only one HD OMNI can be used in a single Pro Tools HD Native system HD OMNI Features HD OMNI provides up to 8 discrete channels of Pro Tools input and output with 4 segment LED meters for input or output selectable Analog 1 0 e 24 bit analog to digital A D and digital to analog D A converters with su
30. igiLink Mini Ports 1 and 2 and the other 2 interfaces connect to the Expan sion ports on those Pro Tools HD audio inter faces You can also get a full 64 channels of I O with HD MADI connected to the Pro Tools HD Na tive card using 2 DigiLink Mini cables However HD MADI will be the only audio interface in the system 16 Pro Tools HD Native User Guide Refer to the HD OMNI Guide HD I O Guide HD MADI Guide 192 I O Guide 192 Digital I O Guide 96 I O Guide or 96i I O Guide for specific details regarding e Front and back panel connectors and indi cators e Installation of optional expansion I O cards HD I O and 192 I O only To connect Pro Tools audio interfaces 1 If you are using a single Pro Tools HD audio interface such as HD OMNI connect the Pri mary Port to DigiLink Mini Port 1 on the Pro Tools HD Native card with the included Di giLink Mini cable You must attach at least one Pro Tools HD audio interface to your system in order for Pro Tools to launch 2 Connect an additional Pro Tools audio inter face by doing one of the following e Connect the Primary Port of the secondary interface to the Expansion Port of the pri mary interface with an additional DigiLink Mini or DigiLink Mini to DigiLink cable or Connect the Primary Port of the secondary interface to DigiLink Mini Port 2 on the Pro Tools HD Native card 3 Make the necessary Loop Sync connections Connecting Loop Sync If you are us
31. ing two or more Pro Tools audio interfaces or a SYNC peripheral Loop Sync must be connected to maintain proper clock among the devices To make Loop Sync connections 1 Connect the Loop Sync Out of each interface to the Loop Sync In of the next interface with the BNC cables included in your I O packaging 2 Connect the Loop Sync Out of the last interface to the Loop Sync In of the primary interface or SYNC peripheral Pro Tools HD Native card HD OMNI 12 foot DigiLink Mini cable 18 inch DigiLink Mini cable Figure 2 Making DigiLink Mini and Loop Sync connections Chapter 3 Installing Pro Tools Hardware 17 Maximum 1 0 Configuration Pro Tools HD Native supports up to a maximum combination of up to four total of the following audio interfaces HD OMNI only one HD OMNI is sup ported in a single Pro Tools HD system e HD I O up to four HD I O can be used si multaneously HD MADI full connectivity with one HD MADI is possible when both DigiLink ports of the HD MADI are connected to both DigiLink ports on the Pro Tools HD Native card e 192 I O up to four 192 I O can be used si multaneously 192 Digital I O up to four 192 Digital I O can be used simultaneously e 961 0 up to four 96 I O can be used simul taneously e 96i I O up to two 96i I O can be used si multaneously For an example of connecting multiple Pro Tools HD audio interfaces see Figure 2 on page 17 A Pro Tools HD aud
32. io interfaces need room at their sides to maintain proper air flow for cooling Do not block the sides of the unit or disconnect the internal fan If the units are rack mounted in a case remove the case lids or doors before operating the system Failure to do so can result in the units over heating very quickly which can perma nently damage sensitive components 18 Pro Tools HD Native User Guide Installing and Authorizing Pro Tools HD Software Once you have installed your Pro Tools HD Na tive hardware in your computer you can install and authorize your Pro Tools HD software For complete installation and authorization in structions see the Pro Tools Installation Guide that came with your Pro Tools Software package Configuring Your Pro Tools System After you have installed authorized and launched Pro Tools software you can configure your Pro Tools system to meet the specific needs of your studio For detailed information on con figuring your Pro Tools software see the Pro Tools Reference Guide which is available from the Help menu in Pro Tools Configuring CoreAudio Mac OS X Only CoreAudio Driver Capabilities The CoreAudio Driver is a multi client multi channel sound driver that lets CoreAudio com patible applications record and play back through Pro Tools hardware Full duplex recording and playback of 24 bit au dio is supported at sample rates up to 96 KHz depending on your Pro Tools hardware and
33. ity to repro duce the problem under different conditions for example with another session or after changing settings such as the Hardware Buffer Size Appendix d Troubleshooting 37 38 Pro Tools HD Native User Guide appendix e Compliance Information n E Proposition 65 Warning Environmental Compliance A This product contains chemicals including Disposal of Waste Equipment by Users lead known to the State of California to in the European Union cause cancer and birth defects or other re productive harm Wash hands after han dling Perchlorate Notice This product may contain a lithium coin battery The State of TIU California requires the following disclosure statement Perchlorate Material special handling may apply See This symbol on the product or its packaging indicates that this www dtsc ca gov hazardouswaste perchlorate product must not be disposed of with other waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of Recycling Notice disposal will help conserve natural resources and ensure that ay it is recycled in a manner that protects human health and the VA e environment For more information about where you can drop 8 off your waste equipment for recycling please contact
34. k interchange of audio data Background Applications Any software utilities that run in the background or generate disk ac tivity such as virus protection disk optimiza tion or file savers should be turned off or re moved Screen Savers Screen saver software should be completely disabled on your computer before running Pro Tools Power Saver Features Some automatic power saver features such as those that spin down the system hard drive can affect Pro Tools perfor mance These features should be turned off Before You Call Avid Register Your System Register your purchase immediately after re viewing the Registration Information Card in cluded with every Pro Tools system Registering your purchase is the only way you become eligi ble to receive complimentary technical support and future upgrade offers Registering is one of the most important steps to complete as a new user 36 Pro Tools HD Native User Guide Gather Important Information Avid wants to help you resolve problems as quickly and efficiently as possible If you have the following information handy when you contact Technical Support it will make the diag nosis of your problem easier Take a few minutes to collect the following basic information System Information Computer e Make model processor speed e Amount of system RAM Operating system version of Windows or Mac OS Any Drivers Disk Utilities or other system related applicati
35. le slot 1 video card Installing Pro Tools HD Native Card in a Mac Pro The PCI Express equipped Mac Pro has three PCI Express PCIe slots named slots 2 3 and 4 The PCI Express slot numbers increase from bot tom to top as you face the open computer case from the side Install the Pro Tools HD Native PCle card into PCle slot 2 Figure 1 Mac Pro A Follow these instructions carefully to avoid damaging the card and its components A Pro Tools HD Native is supported with Mac Pro only PowerPC Macs are not supported Chapter 3 Installing Pro Tools Hardware 13 To install the Pro Tools HD Native card 4 Turn off your computer and any peripherals Leave your computer s power cable plugged in so that the computer is grounded 2 Disconnect all cables attached to the com puter such as hard drives displays and USB and FireWire devices except for the power ca ble 3 Lay the computer on its side so the access panel is facing up 4 Open the computer case using the latch lo cated on the back of the computer 5 Remove the clamp that secures the metal ac cess port covers to the chassis 6 Remove the metal access port covers for the lowest numbered PCle slot A Before handling the card discharge static electricity from your clothes or body by touching a grounded metal surface such as the power supply case inside your computer with the power cable connected 14 Pr
36. lient applications such as BIAS Peak or Ableton Live this is unnecessary because you can configure the CoreAudio Buffer Size setting and input and output channels from within the client application Apple Sound Preferences To configure the Apple Sound Preferences 1 Launch System Preferences Apple menu gt Sys tem Preferences 2 Click Sound 3 Click Output and select Pro Tools HD Native as the device for sound output aos Sound ala renna m Sound Effects iOutgate input Select a device for sound output Mame al Speakers Settings for the selected device The selected device has no output controls Output volume Q tt Fi show volume in menu bar Sound Preferences Output settings 4 Click Input and select Pro Tools HD Native as the device for sound input Select a device for sound input Mame None Line in Digital In Built in Digital Input Settings for the selected device ue d ib s Mi input level Output volume mf 4 A show volume in menu bar Sound Preferences Input settings 5 Quit System Preferences Appendix a Configuring CoreAudio Mac OS X Only 23 Apple Audio MIDI Setup To configure the Apple Audio MIDI Setup 1 Launch Audio MIDI Setup located in Home Applications Utilities 2 In the Audio Devices window click the Input tab Pro Tools HD Native Glock source Internal o I 8 778 Built in Microchone Built in Une
37. nfiguring CoreAudio Mac OS X Only 19 To install the standalone CoreAudio Driver 1 Ensure that your Pro Tools HD Native hard ware is correctly installed 2 Do one of the following Insert the Driver Installers Disc that came with your Pro Tools Software package in your computer Download the standalone CoreAudio driver installer from our website www avid com 3 Locate and double click the Install HD Family Driver mpkg 4 Follow the on screen instructions to complete the installation 5 When the installation is complete click Re start CoreAudio Manager You can configure the CoreAudio Driver using CoreAudio Manager or from within most third party CoreAudio compatible client applications such as BIAS Peak or Logic Refer to the manu facturer s documentation for more information Some applications such as Apple s iTunes or QuickTime Player also require that you config ure either the Apple Sound Preferences or Apple Audio MIDI Setup AMS to use the CoreAudio Driver The CoreAudio Manager is configured to auto hide when first launched To bring it to the fore ground click on its icon in the dock The CoreAudio Manager is not used by Pro Tools It is only used by other CoreAudio ap plications 20 Pro Tools HD Native User Guide Accessing the CoreAudio Manager The CoreAudio Manager application launches automatically when the first client application accesses the CoreAudio Driver G
38. not supported with ADAT S MUX Chapter 2 Pro Tools HD Native Hardware Overview 7 Monitoring An additional stereo CUE output path in Pro Tools for headphone monitoring from the front panel headphone jack e Front panel Control Room MAIN ALT and Headphone monitoring volume control Flexible monitoring with fold down from all stereo and surround formats up to 7 1 sur round Input mixer for low latency direct monitoring of a variety of incoming signals configured in the Pro Tools Hardware Setup Synchronization Loop Sync input and output for connecting additional Pro Tools HD interfaces and pe ripherals External Clock input and output for synchro nizing HD OMNI with external Word Clock devices For more information about HD OMNI see the HD OMNI Guide 8 Pro Tools HD Native User Guide HD 1 0 HD I O is a multichannel digital audio interface designed for use with Pro Tools HD and Pro Tools HD Native systems HD I O features extremely high quality 24 bit analog to digital A D and digital to analog D A converters and supports sample rates of up to 192 kHz HD I O comes in three standard configurations e 8x8x8 8 analog in 8 analog out and 8 digital in and out 16x 16 analog in and out 16x 16 digital in and out You can also add or remove HD I O Analog Ex pansion cards ADC and DAC and HD I O Dig ital Expansion cards for custom configurations HD 1 0 Features HD I O provide
39. nstalled 2 Do one of the following e Insert the Driver Installers Disc that came with your Pro Tools Software package in your computer or Download the standalone ASIO driver in staller from our website www avid com 3 Locate and double click the HD Family Driver Setup exe 4 Follow the on screen instructions to complete the installation 5 When the installation is complete click Finish to quit the installer and restart your computer Appendix b Configuring ASIO Windows Only 25 ASIO Driver Control Panel Configuring ASIO Driver settings can be done using the ASIO Control Panel which is accessed within some third party ASIO compatible client applications Accessing the ASIO Driver Control Panel To access the ASIO Driver Control Panel from a third party application Refer to your ASIO client program s documen tation The ASIO Driver Control Panel cannot be ac cessed under the following circumstances When Pro Tools is running e When playing or recording in an audio program that does not support the ASIO Driver When using a third party audio program that has an option to keep the ASIO Driver open even when you are not playing or re cording You must close the audio pro gram before you can open the ASIO Driver Control Panel 26 Pro Tools HD Native User Guide Example with Ableton Live For example with Ableton Live click the Hard ware Setup button in the Audio Preferences
40. o Tools HD Native User Guide 7 Install the Pro Tools HD Native PCle card into the lowest numbered slot in the computer With the card s PCle connectors facing down care fully insert the card straight down and firmly seat the card s PCIe connector into the PCle slot Inserting the Pro Tools HD Native card into a PCIe slot 8 Ensure that any additional cards are installed in the proper order for your system starting with the lowest numeric slot Display card for your computer monitor Pro Tools HD Native PCIe card Avid approved video capture card op tional 9 Reattach the clamp that secures the cards and the slot covers to the chassis A The card s PCIe connectors will not seat completely until you have replaced the clamp that secures the cards and the metal access port covers to the chassis Installing Pro Tools HD Native Card in a Windows Computer To install the Pro Tools HD Native card 4 Turn off your computer and any peripherals Leave your computer s power cable plugged in so the computer is grounded 2 Disconnect all cables attached to the com puter such as hard drives displays and USB and FireWire devices except for the power ca ble 3 Open the computer case 4 Remove the metal access port cover behind the slot you want to use by removing the screw and sliding the cover out from the access port A Before handling any card discharge static electricity from your clothes or body by
41. o Tools HD Native system Chapter 1 Welcome to Pro Tools HD Native 1 Pro Tools HD Native Capabilities Pro Tools HD running on Pro Tools HD Native hardware provides the following capabilities Up to 64 channels of I O depending on your system and the number of audio interfaces e Up to a total of 192 voiced audio tracks up to 512 voiceable audio tracks Up to 192 tracks at 44 1 kHz or 48 kHz Up to 96 tracks at 88 2 KHz or 96 kHz e Upto 48 tracks at 176 4 KHz or 192 kHz Up to 160 Auxiliary Input tracks Up to 64 Master Fader tracks Up to 128 VCA Master tracks Up to 512 MIDI tracks Up to 128 Instrument tracks Up to 64 video tracks per session 16 bit or 24 bit audio resolution at sample rates up to 192 KHz Up to 7 1 surround mixing capability Automatic Delay Compensation Low Latency Monitoring Non destructive random access editing and mix automation Audio processing with up to 10 TDM or RTAS plug ins per track depending on your com puter s capabilities Up to 10 hardware inserts per track Up to 10 sends per track e Up to 256 internal mix busses for routing and mixing For detailed information about Pro Tools software functionality see the Pro Tools Reference Guide Help Pro Tools Reference Guide Pro Tools HD Native User Guide System Requirements and Compatibility Pro Tools HD Native can be used with a quali fied Mac or Windows computer running Pro Tools
42. onnected to the HD Core card E For more information on the Hardware Setup dialog refer to the Pro Tools Refer ence Guide 5 When you are finished click OK to close the Hardware Setup dialog Appendix a Configuring CoreAudio Mac OS X Only 21 Prefs Button The Prefs button opens the CoreAudio Manager Preferences dialog for the Manager application There are several options available for control and configuration of the Manager application When finished setting these options click OK to close the CoreAudio Manager Preferences win dows Digidesign CoreAudio Manager Preferences M Hide manager if auto launched by client M Auto quit manager when last client quits CO Use CJ24 stereo routing L R to 1 3 C Use XMON stereo routing L R to 1 5 Mirror analog outs 1 amp 2 to digital outs 002 003 gt CoreAudio Manager Preferences Hide Manager if Auto Launched by Client Enable this option to hide the Manager panel after the first client application accesses the CoreAudio Driver To open the Manager panel click on the CoreAudio Manager application icon in the Dock Auto Quit Manager when Last Client Quits En able this option to make the Manager applica tion quit when there are no longer any clients using the CoreAudio Driver Use C 24 Stereo Routing L R to 1 3 When using C 24 enable this option to configure the CoreAudio Driver to output through the C 24 standard stereo routing outputs 1 an
43. ons you may have installed Pro Tools Hardware Type of cards interfaces or peripherals Where the cards are installed PCI or PCIe card order in computer or chas sis Interfaces connected to each card Hard Drives Make Model Drive size GB Drive speed RPM Drive type SCSI FireWire IDE ATA Utility used to format the drive Number and size of partitions on the drive Pro Tools Software Pro Tools software version Plug In versions Other Pro Tools software options or com ponents Additional plug ins from Avid Develop ment Partners Other Hardware Refer to the manufacturer s documentation for operational details The most common hardware additions include e 1394 FireWire cards for Windows systems manufacturer model e Expansion Chassis manufacturer model bridge chip type Video Capture cards manufacturer model To verify that your hardware is qualified for use with your Pro Tools system refer to our website www avid com Other Software If you are using other audio or video applica tions refer to the manufacturer s documenta tion for operational details Make note of any other software that was run ning when a problem occurred Diagnostic Information DigiTest If you run DigiTest be sure to make a note of any error codes or messages it generates Other Information Note any DAE errors or other error codes you en counter Additionally note the abil
44. or table specified by the manufacturer or sold with the equipment When a cart is used use caution when moving the cart equipment combination to avoid injury from tip over 13 Unplug this equipment during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the equipment has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the equipment the equipment has been exposed to rain or moisture does not operate normally or has been dropped 15 For products that are a Mains powered device The equipment shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall be placed on the equipment Warning To reduce the risk of fire or electric shock do not expose this equipment to rain or moisture 16 For products containing a lithium battery CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type 17 The equipment shall be used at a maximum ambient temperature of 40 C 18 Use only with Listed ITE equipment Appendix e Compliance Information 41 42 Pro Tools HD Native User Guide Numerics 192 Digital I O 11 192 1 0 10 96 1 0 11 96i 1 0 12 A ASIO Control Panel 26 ASIO driver Windows 25 capabilities 25 26 installing 25 limitations 25 audio drivers ASIO driv
45. p to 96 kHz 16 discrete channels of input and 2 channels of output with 4 segment LED meters on each channel Audio inputs and outputs in clude 16 channels of 24 bit 96 kHz capable ana log input with adjustable input sensitivity 2channels of 24 bit 96 kHz capable analog output with selectable operating level e 2channels of 24 bit 96 kHz capable digital S PDIF RCA input and output Loop Sync In and Out for connecting Pro Tools HD interfaces and peripherals e External Clock In and Out receive or send 1x Word clock For more information see the 96i I O Guide 12 Pro Tools HD Native User Guide Additional Hardware Options Pro Tools HD Native systems also support the following Pro Tools hardware options e SYNC HD SYNC 1 0 e PRE e MIDI I O e Worksurfaces and control surfaces D Control D Command e C 24 e Command 8 EUCON compatible control surfaces Installing Pro Tools Hardware This chapter provides information on installing and connecting the Pro Tools HD Native card SATA drive trays and drives and Pro Tools HD audio interfaces Install your Pro Tools HD hardware before installing Pro Tools HD software PCle slot 4 hidden PCle slot 3 To install Pro Tools HD hardware first install the Pro Tools HD Native card Once the card is installed connect Pro Tools HD audio inter faces PCle slot 2 PC
46. pport for sample rates up to 192 KHz 2 high quality Mic DI preamps Channels 1 2 e 2 combined XLR and 1 4 inch TRS front panel inputs for microphone and instrument level input 2 XLR back panel microphone inputs 2 1 4 inch TRS Send and 2 1 4 inch TRS Re turn back panel jacks for hardware inserts on channels 1 and 2 4 analog TRS line level back panel inputs Channels 1 4 A HD OMNI provides multiple analog input connections but only provides up to four channels of simultaneous analog input Soft Clip and Curv limiting circuits to protect against clipping on analog input 8channels of analog back panel output using a DB 25 breakout cable sold separately with variable output gain 2channels of analog back panel output using TRS Mirrors channels 1 2 or 7 8 on DB 25 connector Front panel stereo 1 4 headphone jack Digital 1 0 e 8 channels of AES EBU output up to 192 kHz Single Wire using a DB 25 breakout cable sold separately 2 channels of AES EBU XLR input up to 192 kHz Single Wire e 2 channels of S PDIF RCA input and output up to 192 kHz e 8 channels of ADAT TOSLINK input and out put e Support for ADAT S MUX Optical for sample rates of 88 2 kHz 96 kHz 176 4 kHz and 192 kHz e Support for two channels of S PDIF Optical with sample rates of up to 96 kHz Real time sample rate conversion SRC on Digital Inputs 1 2 of either AES EBU S PDIF or Optical S PDIF A SRC is
47. re correct Disconnect the clock source from the interface and see if the problem per sists Using DigiTest as a Diagnostic Tool The DigiTest utility performs diagnostic tests on the Pro Tools cards in your system If DigiTest reports that the Pro Tools HD Native card has failed click the Info button next to that card Write down the information that appears and report it to your local dealer or contact Techni cal Support Running DigiTest DigiTest is installed with Pro Tools and resides in the following folder on your hard drive Digidesign Pro Tools Pro Tools Utilities A Before you run DigiTest lower the volume ofall output devices Very loud digital noise may be emitted during the test um For more information on the DigiTest appli cation see the DigiTest Guide To run DigiTest 1 Quit Pro Tools if it is running 2 Lower the volume of all output devices on your system 3 Locate and double click the DigiTest icon on your hard drive DigiTest opens and lists the supported cards it finds in your system showing their correspond ing slot locations Digidesign DigiTest Diagnostics Tests Results Slot Info Audio I O Firmware SYNC Firmware 5 Test Card Type Status Get Results a JODO HD Native WARNING Make sure the volume on your audio monitors is lowered Full scale digital noise may be emitted during these tests DODODODOODODODODOO 00000000
48. s A digital device pursuant to Part Avid is authorized to apply the CE Conformit Europ nne 15 of the FCC Rules These limits are designed to provide mark on this compliant equipment thereby declaring conformity reasonable protection against harmful interference in a to EMC directive2004 108 EC and low voltage directive residential installation This equipment generates uses 2006 95 EC and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Ifthis equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or locate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any modifications to the unit unless expressly approved by Avid could void the user s authority to operate the equipment 40 Pro Tools HD Native User Guide Safety Compliance Safety Statement This equipment has been tested to comply with USA and Canadian safety certi
49. s up to 16 discrete channels of Pro Tools input and output with 4 segment LED meters for input and output Analog 1 0 e Up to sixteen channels of 24 bit D A and A D converters for superior analog input and out put at sample rates of 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz and 192 kHz with Analog In and Analog Out HD I O cards Soft Clip and Curv limiting circuits to protect against clipping on analog input Digital 1 0 e Up to sixteen channels of 24 bit digital I O using AES EBU TDIF DB 25 or Optical at sample rates of 44 1 kHz 48 KHz 88 2 kHz 96 kHz 176 4 kHz and 192 KHz with a Digital HD I O card Real time sample rate conversion on digital inputs with a Digital I O card up to sixteen channels of AES EBU Optical or TDIF e Support for S MUX Optical for sample rates of 88 2 KHz and higher e Support for 2 channels of S PDIF Optical en closed with sample rates of up to 96 kHz e 2 channels of AES EBU I O enclosed with support for sample rates up to 192 kHz 2 channels of 24 bit capable S PDIF I O en closed with support for sample rates up to 192 kHz Synchronization Loop Sync input and output for connecting additional Pro Tools HD interfaces and pe ripherals External Clock input and output for synchro nizing HD I O with external Word Clock de vices Expandability Optional addition of I O cards to expand ana log or digital I O e Simultaneous use of multiple Pro Tools HD a
50. t Pro Tools HD Native PCle card Chapter 2 Pro Tools HD Native Hardware Overview 5 DigiLink Mini and DigiLink Cables Use DigiLink cables to connect 192 I O 192 Dig ital I O 96 I O and 96i I O audio interfaces to Pro Tools HD cards Use DigiLink cables with a DigiLink to DigiLink Mini adapter cable to con nect HD I O HD OMNI and HD MADI audio in terfaces to Pro Tools HD cards DigiLink Cable Length Specifications There are six different lengths of DigiLink ca bles 18 0 46m included with 192 I O 192 Digital I O 96 I O and 96i I O e 12 3 6m included with Pro Tools HD cards e 25 7 62m sold separately e 50 15 25m the maximum length sup ported for 176 4 kHz and 192 KHz sessions sold separately e 100 30 5m the maximum length sup ported by 88 2 kHz and 96 kHz sessions sold separately 6 Pro Tools HD Native User Guide DigiLink to DigiLink Mini Adapter Cables Use DigiLink to DigiLink Mini adapter cables to connect HD I O HD OMNI and HD MADI to Pro Tools HD cards You can also use DigiLink to DigiLink Mini adapter cables to connect older HD peripherals such as 192 I O to the Expan sion port of HD I O and HD OMNI There are two types of DigiLink to DigiLink Mini adapter cables 12 DigiLink female to DigiLink Mini male included with each interface 12 DigiLink Mini female to DigiLink male DigiLink Mini Cable Length Specifications There are six different lengths of D
51. touching a grounded metal surface such as the power supply case inside your computer 5 Install the Pro Tools HD Native card in the first available PCle slot typically it will be the slot right next to the video card Inserting the Pro Tools HD Native card into a PCle slot 6 Secure the card in place with the slot access port screw you removed earlier 7 Ensure that any additional cards are installed in the proper order for your system starting with the lowest numeric slot Display card for your computer monitor e Pro Tools HD Native card for PCIe Chapter 3 Installing Pro Tools Hardware 15 Connecting Audio Interfaces Each Pro Tools HD audio interface provides sev eral different input and output options For ex ample HD OMNI supplies up to 8 channels of input and output to your Pro Tools system HD I O supplies up to 16 channels of input and output and HD MADI provides up to 64 chan nels Audio interfaces can be connected directly to the Pro Tools HD Native card or through the Expansion ports on other Pro Tools HD audio interfaces A At least one Pro Tools HD audio interface must be connected to the Pro Tools HD Core card for Pro Tools to launch The Pro Tools HD Native card supports up to 64 channels of audio input and output To get a full 64 channels of I O you can connect up to four 16 channel Pro Tools HD audio interfaces to the Pro Tools HD Native card Two of the interfaces connect directly to D
52. ts 4 dBu only Expand able up to 16 analog inputs or 16 outputs using an optional 192 AD or 192 DA ex pansion card respectively Digital Enclosure 2 channels XLR AES EBU connectors 2 channels RCA S PDIF connectors Optical Enclosure 8 channels one pair of Lightpipe ADAT Optical connectors swit chable to 2 channels S PDIF Loop Sync In and Out for connecting Pro Tools HD interfaces and peripherals External Clock In and Out receive or send 1x Word clock For more information see the 192 I O Guide 192 Digital 1 O Audio Interface 192 Digital I O is a multichannel digital audio interface designed for use with Pro Tools HD systems and supports sample rates of up to 192 kHz A DigiLink to DigiLink Mini adapter cable is required to connect 192 Digital I O to the Pro Tools HD Native card 192 Digital I O Features e Supports sample rates up to 192 kHz Supports digital connections including AES EBU S PDIF TDIF and ADAT Optical Digital 2 Digital I O Cards 16 channels DB 25 AES EBU and TDIF or two pairs of Lightpipe ADAT Optical connectors Digital Enclosure 2 channels XLR AES EBU connectors 2 channels RCA S PDIF connectors Optical Enclosure 8 channels one pair of Lightpipe ADAT Optical connectors se lectable to 2 channels S PDIF Loop Sync In and Out for connecting Pro Tools HD interfaces and peripherals External Clock In and Out receive or send 1x
53. udio interfaces to further expand system in put and output for more information see the Expanded Systems Guide For more information about HD 1 0 see the HD I O Guide HD MADI HD MADI is a 64 channel digital audio inter face designed for use with Pro Tools HD and Pro Tools HD Native systems HD MADI sup ports the Multichannel Audio Digital Interface MADI format and sample rates of up to 192 kHz HD MADI provides simplified connec tivity between your Pro Tools HD or Pro Tools HD Native system and MADI compat ible audio equipment such as routers digital mixing consoles and converters y Ox To use the full channel capacity of HD MADI only a single HD MADI can be con nected to a Pro Tools HD Native card using two DigiLink Mini cables No additional I O may be used with this configuration HD MADI Features 2 MADI Optical and Coaxial inputs and 2 MADI Optical and Coaxial outputs for up to 64 discrete channels of digital input and out put 32 channels per DigiLink Mini port Supports sample rates of 44 1 kHz 48 kHz 88 2 kHz 96 KHz 176 4 kHz and 192 kHz 24 or 16 bit resolution Sample Rate Conversion SRC on input or output Front panel clock and SRC indicators Front panel signal present LEDs for input and output BNC Word Clock I O for synchronizing HD MADI with external 1x Word Clock BNC Loop Sync I O for synchronizing HD MADI with additional Pro Tools HD audio in terfaces and peripherals
54. uit DigiTest 2 Turn off the entire Pro Tools system 3 Reinstall the Pro Tools HD Native card 4 Check the card seating 5 Turn on the system 6 Run DigiTest again 34 Pro Tools HD Native User Guide DigiTest Error Codes DigiTest Error Codes Code Description Err3 Cards from different Pro Tools systems are incorrectly mixed See the configuration chapters Err4 Cards marked with this error are installed in the wrong order See the configuration chapters Err5 Too many cards of this type are installed in the system Refer to the Avid website for compatibility information Err6 A card is installed in a reserve slot For example a Pro Tools card is installed in the slot reserved for the Expansion Chas sis Host Interface card Err1220 SCSI Accelerator card is installed in the wrong slot See the configu ration chapters for correct loca tion of the card Err1221 Expansion Chassis Host Interface card is installed in the wrong slot see the Expanded Systems Guide Viewing Card Information with DigiTest DigiTest can display identifying information such as serial number date of manufacture and firmware ROM version for each card in your sys tem This information is useful if you need to contact Technical Support about your Pro Tools hardware To display information for a card in your system 1 Quit Pro Tools if it is running 2 Locate and double click the DigiTest icon
55. ve User Guide Welcome to Pro Tools HD Native Pro Tools HD Native provides high definition digital audio recording editing signal process ing mixing and I O capabilities This guide covers installation of Pro Tools HD Native hardware on Mac and Windows plat forms For information about installing Pro Tools software see the Pro Tools Installation Guide included with your Pro Tools software package Pro Tools HD Native Package The Pro Tools HD Native package includes the following e Pro Tools HD Native PCle card 12 DigiLink Mini cable for connecting the Pro Tools HD Native card to an audio interface DigiLink Mini to DigiLink adapter cable Pro Tools Software Installer package e An iLok USB key e An Activation Card with an Activation code for a Pro Tools HD license e Registration Information Card e This User Guide covering installation and configuration of Pro Tools HD Native Pro Tools HD Native Quick Setup covering basic hardware installation Health and Safety Guide Pro Tools HD Native Systems All Pro Tools HD Native systems consist of the following e Pro Tools HD software e Pro Tools HD Native PCIe card e At least one up to four of the following Pro Tools HD audio interfaces HD OMNI HDI O HD MADI e 1921 0 192 Digital 1 0 96 1 0 e 96i 1 0 A Only one HD OMNI can be used in a single Pro Tools HD Native system Only one HD MADI can be used in a single Pr
56. your local city recycling office or the dealer from whom you purchased the product Appendix e Compliance Information 39 Australian Compliance EMC Electromagnetic Compliance Avid declares that this product complies with the following standards regulating emissions and immunity FCC Part 15 Class A EN55103 1 E4 Avid EN55103 2 E4 AS NZS CISPR 22 Class A E CISPR 22 Class A Canadian Compliance This Class A digital apparatus complies with Canadian FCC Compliance for United States ICES 003 Cet appareil num rique de la classe A est conforme la norme ES NMB 003 du Canada Radio and Television Interference This equipment has been tested and found to comply with the Taiwan Compliance imits for a Class A digital device pursuant to Part 15 of the FCC Rules DECLARATION OF CONFORMITY FERA We Avid 75 Network Drive Ke PRR gt DS ER PADS gt CRE RIERA Burlington MA 01803 USA MEM MMT ERES REIS MN 650 731 6300 declare under our sole responsibility that the product Pro Tools HD Native complies with Part 15 of FCC Rules CE Compliance Operation is subject to the following two conditions 1 this device may not cause harmful interference and EMC and Safety 2 this device must accept any interference received including interference that may cause undesired operation Communication Statement C 97 NOTE This equipment has been tested and found to comply with the limits for a Clas

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