Home

Phaser® 6360 Color Laser Printer User Guide

1. 00 2 6 Manually Setting the Printer s IP Address 0 0 2 cece eee eee 2 7 Installing the Printer Drivers 0 0 0 0 cece ccc eee etn eee nee 2 9 Available Drivers s 2 0 0 seca bee cee be RR ee be ee E hee 2 9 Windows 2000 or Latet oi cous cde eta iaa a ia ta 2 10 Macintosh OS X Version 10 2 and Higher 0 0 0 eee eee eee eee 2 10 Phaser 6360 Color Laser Printer i Contents 3 Printing Basics Overview of Basic Steps 3 2 Supported Paper and Media llis 3 3 Paper Usage Guidelines o ooooococccoconcoco e 3 4 Paper That Can Damage Your Printer leleeeee eee 3 5 Paper Storage Guidelines etes el Rer a de e acc ea ER 3 5 Supported Paper Sizes and Weights 0 0 0 0 cece eee ee eee 3 6 Loading Paper suivant IP e de n 3 9 Loading Paper in Tray 1 MPT 0 0 eee eee eee 3 9 Using Mantial Peed ccc cde e met da aa 3 13 Loading Paper in Trays 2 5 6 ect eens 3 14 Selecting Printing Options 0 0 cece eee eee n 3 19 Selecting Printing Preferences Windows 0 00 c cece cece eee nee 3 19 Selecting Options for an Individual Job Windows 0 0002 3 20 Selecting Options for an Individual Job Macintosh 00 3 21 Printing on Both Sides of the Paper 2 0 0 0 eee cece eects 3 23 Automatic 2 Sided Printing Guidelines llle 3 23 Binding Edge Opti nS ce ness esaea aau ay eens 3 24 Selecting 2 Si
2. Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position gently over smooth surfaces Any jarring movement such as pushing the printer over a raised door threshold or across a parking lot can damage the printer Preparing the Printer for Shipment Caution Do not remove the toner cartridges leave them locked in the normal operating position If the printer is shipped without the toner cartridges locked in place toner can spill in the printer and damage internal components Repack the printer using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox service representative Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 6360 Color Laser Printer 5 8 Troubleshooting This chapter includes m Clearing Paper Jams on page 6 2 m Getting Help on page 6 13 See also Troubleshooting video t
3. 6360 Color Laser Printer 4 11 Solving Print Quality Problems Grays Are Not Neutral Problem The grays on the printed page are not neutral they contain color tints Solution Follow the procedures on the Color Calibration Tutorial page to calibrate the printer s colors To print the Color Calibration Tutorial page 1 On the control panel select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Calibrate Colors and then press the OK button Select Tutorial Page and then press the OK button gem Follow the instructions on the page Colors Vary Between Computers Problem The colors printed from one computer do not match the colors printed from a different computer Solution To prevent color differences in print jobs 1 Confirm that the driver settings for Print Quality and Color Correction are identical on both computers 2 Adjust the settings as needed Note Driver settings override the settings selected on the control panel Phaser 6360 Color Laser Printer 4 12 Solving Print Quality Problems Color Settings Not Applied Problem If you change color settings on the control panel it does not affect the colors in the printed document Solution To change color settings 1 In the printer driver change the settings for Print Quality and Color Correction Note Driver settings override the settings selected on the control pa
4. Phaser 6360 Color Laser Printer 3 6 Paper Sizes and Weights for Tray 1 MPT Supported Paper and Media 6360 055 Tray 1 MPT 65 216 g m 17 40 Ib Bond 50 80 Ib Cover Statement 5 5x8 5in Executive 7 25 x 10 5 in Letter 8 5 x 11 in US Folio 8 5 x 13 in Legal 8 5 x 14 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm 10 Commercial 4 12 x 9 5 in Monarch 3 87 x 7 5 in A7 5 25 x 7 25 in DL 110 x 220 mm C6 114 x 162 mm C5 162 x 229 mm B5 176 x 250 mm Custom Sizes Short edge 89 216 mm 3 5 8 5 in Long edge 140 914 mm 5 5 36 in 3 7 Phaser 6360 Color Laser Printer Paper Sizes and Weights for Trays 2 5 Supported Paper and Media 6360 056 60 Ib Cover Trays 2 5 65 163 g m 17 40 Ib Bond 50 Executive 7 25 x 10 5 in Letter 8 5 x 11 in US Folio 8 5 x 13 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm B5 JIS 182 x 257 mm Phaser 6360 Color Laser Printer 3 6 Loading Paper Loading Paper This section includes m Loading Paper in Tray 1 MPT on page 3 9 m Loading Paper in Trays 2 5 on page 3 14 m Using Manual Feed on page 3 13 Loading Paper in Tray 1 MPT Use Tray 1 MPT for a wide range of media including Plain paper heavy plain paper letterhead colored paper and prepunched paper Card stock Labels Envelopes Transparencies Glossy paper Special
5. location A 3 maximum print speed 1 4 maximum resolution dpi 1 4 moving 5 8 moving within the office 5 8 options 1 5 precautions for moving 5 8 preparing for shipment 5 8 registration 6 15 repacking 5 8 setting the IP address 2 6 side view 1 3 standard features 1 4 supplies A 4 Index trays 1 4 upgrades 1 5 views 1 2 1 3 printer driver available 2 9 controlling print quality 4 2 installing 2 9 Layout Watermark tab 3 20 Macintosh 2 9 Macintosh OS X version 10 2 and 10 3 2 10 Macintosh OS X version 10 4 2 12 operating systems 2 9 page description languages 2 9 Paper Output tab 3 20 PCL 2 9 PostScript 2 9 UNIX 2 9 Windows 2000 or later 2 10 Xerox Support Centre 1 10 printing 2 sided 3 24 automatic 2 sided 3 23 basics 3 2 binding edge options 3 24 custom size paper 3 44 envelopes 3 31 glossy paper 3 39 labels 3 34 Layout Watermark tab 3 20 margins 3 7 3 8 on both sides of the paper 3 23 options Macintosh 3 21 selecting 3 20 3 21 Windows 3 20 Paper Output tab 3 20 safety guidelines A 4 selecting 2 sided 3 24 selecting individual job printing options Macintosh 3 21 Windows 3 20 selecting options 3 19 selecting printing preferences Windows 3 19 transparencies 3 25 two sided pages 3 23 PrintingScout alerts 6 13 Phaser 6360 Color Laser Printer print quality mode automatic 4 3 enhanced 4 3 standard 4 3 pro
6. m Open the Print Center utility for Mac OS X version 10 2 x m Open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 2 Click the Add button 3 Select USB from the drop down menu 4 Select the printer in the window 5 Select Xerox from the manufacturers in the drop down menu 6 Select the appropriate printer configuration from the list of available printers 7T Click the Add button LPD LPR Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software 2 Once installation is complete select one of the following options m Open the Print Center utility for Mac OS X version 10 2 x m Open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3 Click the Add button 4 Select one of the following options m MacOS X Version 10 2 Select IP Printing from the pull down menu Enter the printer s IP address in the Printer Address field Select Xerox from the Printer Model pull down menu and then select the corresponding PPD file Click the Add button The printer is added to the list m MacOS X Version 10 3 Select IP Printing from the first pull down menu
7. Onthe control panel select Change press the OK button and then do one of the following m Select the correct paper type and then press the OK button m Select the next heavier type of paper and then press the OK button Note Paper types from lightest to heaviest are Plain Paper Heavy Plain Paper Thin Card Stock Thick Card Stock Extra Thick Card Stock Phaser 6360 Color Laser Printer 4 10 Solving Print Quality Problems All Colors Are Too Light or Too Dark Problem Colors appear faded or too dark Solution 1 Use a different color correction in the printer driver Note Setting the color correction to Automatic produces the best results for most documents 2 Verify the print quality mode selected is appropriate for the paper type 3 Ifthe problem continues in the Xerox printer driver Windows 2000 or later select the Color Options tab click the More Color Adjustments button and then adjust the Lightness level 4 Ifthe problem continues calibrate the colors using the procedures on the Color Calibration Tutorial page To print the Color Calibration Tutorial page a On the control panel select Troubleshooting and then press the OK button b Select Print Quality Problems and then press the OK button C Select Calibrate Colors and then press the OK button d Select Tutorial Page and then press the OK button e Follow the instructions on the page See also Adjusting Color on page 4 4 Phaser
8. amp Pages m Copies m Pages Layout m Pages per sheet m Layout direction m Border m Two sided printing Paper Handling m Reverse page order m Print all odd even ColorSync m Color matching Cover Page m Cover pages Paper Feed m Paper source Job Types m Secure prints personal prints proof prints and saved prints Image Quality Print quality RGB oolor corrections neutral grays Image smoothing Printer Features Paper types Separation pages Phaser 6360 Color Laser Printer 3 22 Printing on Both Sides of the Paper Printing on Both Sides of the Paper This section includes m Automatic 2 Sided Printing Guidelines on page 3 23 m Binding Edge Options on page 3 24 m Selecting 2 Sided Printing on page 3 24 Note For information about manual two sided printing go to the Online Support Assistant at www xerox com office 6360support Automatic 2 Sided Printing Guidelines Automatic 2 sided printing is available from the Phaser 6360DN 6360DT and 6360DX configurations Before printing a 2 sided document verify that the paper is a supported size for the tray For a list of supported paper sizes see Supported Paper and Media on page 3 3 For a list of paper types and weights print the Paper Tips page a Select Information and then press the OK button b Select Information Pages and then press the OK button C Select Paper Tips Page and then press the OK button The following paper and media cannot b
9. but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the EtherTalk protocol to talk to a networked printer For Mac OS X systems TCP IP is preferred Unlike TCP IP however EtherTalk does not require printers or computers to have IP addresses Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP A DHCP server is built into most cable and DSL routers If you use a cable or DSL router see your router s documentation for information on IP addressing See also Online Support Assistant at www xerox com office 6360support Phaser 6360 Color Laser Printer 2 5 Configuring the Network Address Automatically Setting the Printer s IP Address If the printer is connected to a small established TCP IP network without a DHCP server use the installer on the Software and Documentation CD ROM to detect or assign an IP address to your printer For further instructions insert the Software and Documentation CD ROM into your computer s CD ROM drive After the Xerox Installer launches follow the prompts for installation Note For the automatic installer to function the printer must be connected t
10. Color Laser Printer 2 13 Printing Basics This chapter includes Overview of Basic Steps on page 3 2 Supported Paper and Media on page 3 3 Loading Paper on page 3 9 Selecting Printing Options on page 3 19 Printing on Both Sides of the Paper on page 3 23 Printing on Specialty Media on page 3 25 Creating Custom Paper Types on page 3 47 See also Using paper trays video tutorials at www xerox com office 6360support Phaser 6360 Color Laser Printer 3 Overview of Basic Steps Overview of Basic Steps 1 Load paper in the tray 2 If you are prompted by the control panel either confirm the paper type and size or change it as required 3 From the software application access the Print dialog box and then select printing options in the printer driver 4 Send the job to the printer from the software application s Print dialog box See also Loading Paper on page 3 9 Selecting Printing Options on page 3 19 Printing on Specialty Media on page 3 25 Phaser 6360 Color Laser Printer 3 2 Supported Paper and Media Supported Paper and Media This section includes Paper Usage Guidelines on page 3 4 Paper That Can Damage Your Printer on page 3 5 Paper Storage Guidelines on page 3 5 Supported Paper Sizes and Weights on page 3 6 Your printer is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xero
11. Features m Maximum print speed pages per minute m 42 ppm color m 42 ppm monochrome m Maximum resolution dpi 2400 m Fonts PostScript and PCL m Trays m Tray 1 MPT 150 sheet capacity m Tray 2 550 sheet capacity m Connection m USB2 0 m Ethernet 10 100 Base Tx Available Configurations Printer Configurations Printer Configurations Features 6360N 6360DN 6360DT 6360DX Memory MB 256 256 512 512 Hard Drive No No No Yes Automatic 2 Sided Printing No Yes Yes Yes 550 Sheet Feeder Tray 3 No No Yes No 1100 Sheet Feeder No No No Yes Trays 3 and 4 or Trays 4 and 5 This option can be purchased separately for these configurations Phaser 6360 Color Laser Printer 1 4 Printer Configurations Options You can order additional trays memory and a hard drive if these items are not standard on your printer Print the Configuration page to see which options are already installed To print the Configuration page see Information Pages on page 1 7 Additional Trays m 550 Sheet Feeder m 1100 Sheet High Capacity Feeder Phaser 6360 printers can have feeders in the following combinations m One 550 Sheet Feeder Tray 3 m One 1100 Sheet High Capacity Feeder Trays 3 and 4 m One 550 Sheet Feeder Tray 3 and one 1100 Sheet High Capacity Feeder Trays 4 and 5 Memory All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules up to a total of 1 GB
12. Hard Drive The hard drive is 40 GB or greater and provides additional printer features m Secure personal personal saved print with proof and saved print jobs m Font storage Upgrades To order the Phaser 6360N to 6360DN upgrade contact your local reseller or go to www xerox com office 6360supplies Phaser 6360 Color Laser Printer 1 5 Control Panel Control Panel This section includes Control Panel Features on page 1 6 Control Panel Layout on page 1 6 Menu Map on page 1 7 Information Pages on page 1 7 Sample Pages on page 1 7 Control Panel Features The control panel m Displays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts you to load paper order and replace supplies and clear jams Enables you to access tools and information pages to help resolve problems Enables you to change printer and network settings Enables you to access supply status Control Panel Layout 6360 044 1 2 4 6 1 Status Indicator LED 4 Back button Green Printer is ready to print Returns to the previous menu item Yellow Warning condition printer continues to 5 Up Arrow button print Scrolls upward through the menus Red Startup sequence or error condition 6 Down Arrow button Blinking Printer is busy or warming up Scrolls downward through the menus 2 Graphic display indicates status messages 7 OK button menus and toner levels 3 Cancel
13. Select LPD LPR from the second pull down menu Enter the printer s IP address in the Printer Address field Verify that the Queue Name field is blank Select Xerox from the Printer Model pull down menu and then select the corresponding PPD file Click the Add button The printer is added to the list Phaser 6360 Color Laser Printer 2 11 Installing the Printer Drivers Macintosh OS X Version 10 4 Bonjour Connection To install the printer driver from the Software and Documentation CD ROM 1 2 Pp 5 Insert the CD ROM into the CD ROM drive Open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select the Default Browser in the Printer Browser Select the Bonjour printer in the list of available printers If the Printer Browser m Selects the appropriate printer from the Print Using drop down list go to Step 8 m Does not select the appropriate printer from the Print Using drop down list go to Step 6 Select Xerox from the list of manufacturers in the lower drop down menu Select the appropriate printer from the list of available printers Click the Add button USB Connection To install the printer driver from the Software and Documentation CD ROM 1 2 N Insert the CD ROM into the CD ROM drive Open the Printer Setup Utility Note To locate utilities on the Macintosh hard
14. Y N UAS Lg SH 6360 014 Clearing Paper Jams Misfeed at Trays 2 5 To clear the misfeed 1 Pull the tray specified on the control panel completely out of the printer 6360 007 6360 015 3 Verify that the paper is loaded correctly in the tray below the fill line Adjust the paper guides to fit the paper 6360 023 Phaser 6360 Color Laser Printer 6 5 Clearing Paper Jams 4 Remove any jammed paper from inside the printer tray slot Verify that all scraps of paper are removed 6360 008 5 Insert the tray into the tray slot and push it completely into the printer 6360 009 6360 010 Phaser 6360 Color Laser Printer 6 6 Clearing Paper Jams 7 Remove any jammed paper 6360 011 8 Close Front Door A Jam at the Fuser To clear the jam 1 Press the button on the right side of the printer to open Front Door B 6360 001 Phaser 6360 Color Laser Printer 6 7 Clearing Paper Jams 2 Pullup the two levers at both ends of the fuser Warning The fuser is hot To prevent burns only touch the fuser handles 6360 003 Phaser 6360 Color Laser Printer 6 8 Clearing Paper Jams 5 Close Front Door B 6360 005 Jam at the Duplex Unit To clear the jam 1 Press the button on the right side of the printer to open Front Door B 6360 001 2 Remove the jammed paper 6360 006 Phaser 6360 Color Laser Printer 6 9 Clearing Paper Jams 3 Clo
15. button Cancels the current print job Accepts the setting selected 8 Help button Displays a help message with information about the printer such as printer status error messages and maintenance information Phaser 6360 Color Laser Printer 1 6 Control Panel Menu Map The Menu Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel select Information and then press the OK button 2 Select Menu Map and then press the OK button to print Note Print the Menu Map to see other information pages available for printing Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer Access these pages from the control panel Print the Menu Map to see where these information pages are located in the control panel menu structure Note This print icon appears before the titles of information pages that can be printed When the page is highlighted on the control panel press the OK button to print that page For example to print the Configuration page or the Supplies Usage page to view current information about your printer do the following 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Configuration Page or Supplies Usage Page and then press the OK button to print Note You can also print information pages from CentreW
16. drive open the Applications folder and then open the Utilities folder Click the Add button Select the Default Browser in the upper left corner of the Printer Browser Select the USB connected printer in the printers window The Printer Browser selects the appropriate printer configuration in the Print Using drop down list m Ifthe appropriate printer configuration is selected proceed to Step 8 m Ifthe appropriate printer configuration is not selected proceed to Step 6 Select Xerox from the manufacturers in the drop down menu Select the appropriate printer configuration from the list of available printers Click the Add button The printer is displayed as an available printer in the Printer Setup Utility Phaser 6360 Color Laser Printer 2 12 Installing the Printer Drivers LPD Connection To install the printer driver from the Software and Documentation CD ROM 1 2 Pe ee Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software Once installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select IP Printer from the upper left corner of the Printer Browser Select LPD from the pull down menu Enter the printer s IP address in the Address field Click the Add button The printer is added to the list Phaser 6360
17. either Glossy Paper as the paper type or the appropriate tray as the paper source Phaser 6360 Color Laser Printer 3 43 Printing on Specialty Media Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you can use for printing you can also print on custom size paper within the following dimensions Note You can only print custom size paper from Tray 1 MPT Tray 1 MPT Short edge 89 216 mm 3 5 8 5 in Long edge 140 914 mm 5 5 36 in Printing Custom Size Paper from Tray 1 MPT 1 Open Tray 1 MPT by pulling out on the handle 6360 046 6360 062 Phaser 6360 Color Laser Printer 3 44 m Printing on Specialty Media Insert the paper into Tray 1 MPT and adjust the paper guides to fit the paper The paper can be loaded with either the long or short edge entering first as shown in the illustrations The maximum width is 216 mm 8 5 in For single sided printing if you are using preprinted or prepunched paper place the side to be printed facedown with the top of the paper entering the printer first For automatic 2 sided printing if you are using preprinted or prepunched paper place the first side to be printed faceup with the bottom of the page entering the printer first 6360 064 6360 065 Single Sided Printing 2 Sided Printing On the control panel select Change setup and then press the OK button Select the paper
18. for general image processing See the following table to determine what option you want to use Color Correction Description Automatic Applies the best color correction to each graphic element text artwork and photographs Office Color sRGB Display Approximates the colors on a CRT computer display sRGB Vivid Produces brighter more saturated colors than sRGB Display LCD Display Approximates the colors on a LCD computer monitor Press Match SWOP Press Matches Specifications for Web Offset Publications Euroscale Matches FOGRA glossy paper specification Commercial Approximates U S commercial press target SNAP Press Matches Specifications for Newsprint Advertising Production Japan Color Matches Japan Color 2001 specification ISO Coated Matches FOGRA 27L specification ISO Uncoated Matches FOGRA 29L specification None Applies no color correction Use with other color management tools such as ICC International Color Consortium profiles ColorSync or the PANTONE Color Chart for your printer Black and White Converts all colors to shades of gray Use Printer Control Panel Setting Uses the color correction set in the printer The color correction can be set in the printer using either the control panel or the CentreWare software if available Phaser 6360 Color Laser Printer 4 4 Controlling the Quality of Your Prints To select the color correction in a supported dri
19. from Tray 1 MPT 3 26 printing from Trays 2 5 3 28 Tray 1 MPT loading paper 3 9 manually feeding paper 3 13 margins 3 7 mode 3 13 paper and media types 3 7 paper jam 6 2 printing custom size paper 3 44 printing envelopes 3 31 printing glossy paper 3 39 printing labels 3 34 printing transparencies 3 26 supported paper sizes and weights 3 7 trays additional 1 5 options 1 5 Phaser 6360 Color Laser Printer Index 6 Trays 2 5 loading paper 3 14 margins 3 8 paper and media types 3 8 printing glossy paper 3 41 printing labels 3 36 printing transparencies 3 28 supported paper sizes and weights 3 8 troubleshooting all colors too light or too dark 4 11 color settings not applied 4 13 colors align incorrectly 4 9 colors vary between computers 4 12 fusing incomplete 4 10 grays not neutral 4 12 lines smudges streaks 4 7 Online Support Assistant 6 14 PANTONE colors do not match 4 14 paper jams 6 2 PhaserSMART 1 9 print quality 4 6 printed area does not fit on the paper 4 15 printed colors do not match monitor colors 4 14 repeating defects 4 8 technical support 1 9 turning off the printer A 5 two sided printing 3 23 automatic 3 23 binding edge options 3 24 selecting 3 24 U unacceptable paper and media 3 5 usage guidelines paper 3 4 USB 2 4 user safety A 1 W warning and error messages 6 13 web links 6 15 information 1 9 website resources 6 15 Index Window
20. has a properly configured IP address for your network Contact your network administrator for more information If you are on a network without a DHCP server or in an environment where the network administrator assigns printer IP addresses you can use this method to manually set the IP address Manually setting the IP address overrides DHCP and AutoIP Alternatively if you are in a small office with a single PC and use a dialup modem connection you can manually set the IP address Information Required for Manual IP Addressing Information Comments Internet Protocol IP address of the printer Format is xxx xxx xxx xxx where xxx represents a decimal number from 0 255 Network Mask If you are unsure leave this blank the printer chooses an appropriate mask Default Router Gateway address Router address is required to communicate with the host device from anywhere other than the local network segment To manually set the IP address On the control panel select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IP Setup and then press the OK button Select DHCP BOOTP and then press the OK button to select Off Select TCP IP Address and then press the OK button Enter the printer s IP address and then press the OK button Cee Ee M Phaser 6360 Color Laser Printer 2 7 Configuring the Networ
21. or streaks from printing on the page m Verify that the paper you are using is the correct type for the printer and is properly loaded For more information on supported paper types print the Paper Tips page a b c On the control panel select Information and then press the OK button Select Information Pages and then press the OK button Select Paper Tips Page and then press the OK button Verify that the paper loaded in the tray matches the paper type selected on the control panel and in the computer s printer driver m Runthe Remove Print Smears procedure a b c Select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Remove Print Smears and then press the OK button Three cleaning pages run through the printer Repeat the previous step until no toner appears on the pages Phaser 6360 Color Laser Printer 4 7 Solving Print Quality Problems Repeating Defects Problem Marks or voids are regularly repeated on a page Solution Print the Repeating Defects page to view instructions for correcting the problem To print the Repeating Defects page 1 2 3 On the control panel select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Repeating Defects and then press the OK button The Repeating Defects page prints Follow the instructions on the page to measure th
22. packaging and reseal it m Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer m Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam the printer Printing Labels from Tray 1 MPT 1 Open Tray 1 MPT by pulling out on the handle 6360 046 Phaser 6360 Color Laser Printer 3 34 Printing on Specialty Media 2 Pull out the tray extension and open the paper guides 6360 062 3 Fan the labels to release sheets that are stuck together 4 Insert the labels into Tray 1 MPT and adjust the paper guides to fit the sheets m Place the side to be printed facedown with the top of the sheets entering first m Do not load more than 25 sheets 6360 013 Phaser 6360 Color Laser Printer 3 35 Printing on Specialty Media 5 On the control panel select the paper type and size a Select Change setup and then press the OK button b Select Labels and then press the OK button C Select the label sheet size and then press the OK button 6 Inthe printer driver select either Labels as the paper type or Tray 1 MPT as the paper source Printing Labels from Trays 2 5 1 Pull the tray out of the printer 6360 020 2 If necessary open the paper guides m Squeeze the green tab on the length guide and th
23. page 2 3 m Connecting via USB on page 2 4 Connecting via Ethernet Recommended Ethernet can be used for one or more computers It supports many printers and systems on an Ethernet network An Ethernet connection is recommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS The CentreWare IS web interface enables you to manage configure and monitor networked printers from your desktop Network Connection Depending on your particular setup the following hardware and cabling is required for Ethernet m If you are connecting to one computer an Ethernet RJ 45 crossover cable is required m If you are connecting to one or more computers with an Ethernet hub or cable or DSL router two or more twisted pair category 5 RJ 45 cables are required One cable for each device If you are connecting to one or more computers with a hub connect the computer to the hub with one cable and then connect the printer to the hub with the second cable Connect to any port on the hub except the uplink port See also Configuring the Network Address on page 2 5 Installing the Printer Drivers on page 2 9 Phaser 6360 Color Laser Printer 2 3 Choosing a Connection Method Connecting via USB If you are connecting to one computer a USB connection offers fast data speeds However a USB connection is not as fast as an Ethernet connection To use USB PC users must have Windows
24. paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock Phaser 6360 Color Laser Printer A 1 If you notice unusual noises or odors 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative to correct the problem The power cord is attached to the printer as a plug in device at the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard The following are hazards to your safety m The power cord is damaged or frayed m Liquid is spilled into the printer m The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Laser Safety With
25. paper type and size settings on the control panel to print from Tray 1 MPT Tray 1 MPT Mode controls two aspects m Tray 1 MPT is used if paper is present in it and no other tray is specified m How the paper type and size are determined if not set from the control panel See also Advanced Features Guide at www xerox com office 6360support Using Manual Feed If you are using paper such as letterhead and do not want others to use it by mistake you can set the printer to prompt you when it is time to load the paper for your print job Windows To select manual feed using Windows 2000 Windows XP or Windows Server 2003 In the Windows printer driver click the Paper Quality tab Select Force Printing from a Specific Tray and then select Tray 1 MPT from the list Select Manual Feed and then click OK to save the driver settings Submit your print job When prompted by the control panel remove the paper from Tray 1 MPT Pax eme Load the appropriate paper for your job into the tray Phaser 6360 Color Laser Printer 3 13 Loading Paper Macintosh To select manual feed using Macintosh OS X version 10 2 or higher 1 Inthe Print dialog box select Paper Feed from the drop down list 2 Select Manual Feed in the All pages from drop down list 3 Submit your print job 4 When prompted by the control panel remove the paper from Tray 1 MPT 5 Load the appropriate paper for your job into the tray Se
26. problems Printer and supplies status Supplies ordering and recycling Answers to frequently asked questions Default printer driver settings Windows only To start the Xerox Support Centre utility 1 Select one of the following options m Windows Double click the Xerox Support Centre icon XE RAX on your desktop gt m Macintosh Click the Xerox Support Centre icon in the dock 2 Select your printer from the Select Printer drop down list Xerox Support Centre See also Using the Xerox Support Centre tutorial at www xerox com office 6360support Note If you have a USB connection some of the status information is not available You must have an Internet connection to view manuals and videos on the website Phaser 6360 Color Laser Printer 1 10 Network Basics This chapter includes Overview of Network Setup and Configuration on page 2 2 Choosing a Connection Method on page 2 3 B A m Configuring the Network Address on page 2 5 H Installing the Printer Drivers on page 2 9 This chapter provides basic information about setting up and connecting to your printer See also Advanced Features Guide at www xerox com office 6360support Phaser 6360 Color Laser Printer 2 1 Overview of Network Setup and Configuration Overview of Network Setup and Configuration To set up and configure the network 1 Connect the printer to the network using the recommended hardware and cables 2 Turn on the printer a
27. specific regard to lasers this printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance Maintenance Safety m Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer m Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition m Do not attempt to open reuse or burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa Phaser 6360 Color Laser Printer A 2 Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location Place the printer in a dust free area within a temperature range of 50 F to 90 F 10 C to 32 C and a relative humidity range of 10 percent to 85 percent Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommen
28. to release sheets that are stuck together 6360 047 Phaser 6360 Color Laser Printer 3 28 Printing on Specialty Media 4 Insert the transparencies into the tray Caution Do not load transparencies above the fill line indicated on the paper tray Overloading the tray may cause jams In the following illustration 2 indicates the maximum fill line for transparencies labels glossy paper and thin card stock 6360 051 5 Ifnecessary press the guides inward to fit the transparencies Note When the paper guides are adjusted correctly there may be a small space between the transparencies and the guides 6360 052 Phaser 6360 Color Laser Printer 3 29 Printing on Specialty Media 6 Insert the tray into the tray slot and push the tray completely into the printer 6360 053 7 Onthe control panel select the transparency type a Select Change setup and then press the OK button b Select Transparency and then press the OK button 8 In the printer driver select either Transparency as the paper type or the appropriate tray as the paper source Phaser 6360 Color Laser Printer 3 30 Printing on Specialty Media Printing Envelopes Envelopes can be printed only from Tray 1 MPT See also Paper Sizes and Weights for Tray 1 MPT on page 3 7 Guidelines m Use only paper envelopes specified in the Supported Paper Sizes and Weights table Successful envelope printing is highly dependent on the qu
29. 2000 XP Server 2003 or newer Macintosh users must use Mac OS X version 10 2 and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB 1 x or 2 0 cable for your connection 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the other end of the USB cable to the computer See also Installing the Printer Drivers on page 2 9 Phaser 6360 Color Laser Printer 2 4 Configuring the Network Address Configuring the Network Address This section includes TCP IP and IP Addresses on page 2 5 Automatically Setting the Printer s IP Address on page 2 6 Dynamic Methods of Setting the Printer s IP Address on page 2 6 Manually Setting the Printer s IP Address on page 2 7 TCP IP and IP Addresses If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet follow the procedure for automatically setting the printer s Internet Protocol IP address PCs and printers primarily use TCP IP protocols to communicate over an Ethernet network With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar
30. Phaser 6360 XEROX co color laser printer User Guide Guide d utilisation Guida dell utente Benutzerhandbuch Gu a del usuario Guia do Usu rio Gebruikershandleiding Anvandarhandbok Betjeningsvejledning PyKOBOACTBO NONIb3OBATENA Evyxelpidlo XP OTN Copyright 2007 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX CentreDirect CentreWare Phaser PhaserSMART PrintingScout TekColor and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour ColorSync EtherTalk LaserWriter LocalTalk Macintosh Mac os and TrueType are trademarks of Apple Computer Inc in the United States and or other countries HP GL HP UX and PCL are trad
31. Windows 2000 or later 2 10 Xerox Support Centre 1 10 duplex unit paper jam 6 9 dynamically setting the printer s IP address 2 6 E electrical safety A 1 enabling AutoIP on the printer 2 6 enabling DHCP on the printer 2 6 enhanced print quality mode 4 3 Index envelopes 3 31 guidelines 3 31 printing from Tray 1 MPT 3 31 error and warning messages 6 13 Ethernet connection 2 3 F features printer configurations 1 4 standard 1 4 format IP address 2 6 fuser paper jam 6 7 fusing incomplete 4 10 G getting help 6 13 Online Support Assistant 6 14 PhaserSMART 6 14 PrintingScout Alerts 6 13 technical support 1 9 web links 6 15 glossy paper 3 39 printing from Tray 1 MPT 3 39 printing from Trays 2 5 3 41 printing guidelines 3 39 guidelines automatic 2 sided printing 3 23 envelopes 3 31 glossy paper 3 39 labels 3 34 operational A 3 paper storage 3 5 paper usage 3 4 printing on both sides of the paper 3 23 printing safety A 4 H hard drive 1 5 help resources 1 9 Phaser 6360 Color Laser Printer Index 2 imaging unit ordering supplies 5 5 information about your printer 1 9 Advanced Features Guide 1 9 information pages 1 9 Installation Guide 1 9 PhaserSMART 1 9 printer management tools 1 9 Quick Use Guide 1 9 resources 1 9 technical support 1 9 video tutorials 1 9 web links 1 9 information pages 1 7 Menu Map 1 7 Paper Tips page 3 6 instal
32. access the Online Support Assistant go to www xerox com office 6360support Phaser 6360 Color Laser Printer 6 14 Web Links Getting Help Xerox provides several websites that offer additional help on your Phaser 6360 printer A set of Xerox links is installed in your web browser s Favorites folder when you install the Xerox printer drivers on your computer The Troubleshooting tab in your Windows printer driver also includes useful links Use the following websites to obtain more information Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions www phasersmart com Technical support information for your printer includes online Technical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and much more www xerox com office 6360support Supplies for your printer www xerox com office 6360supplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www colorconnection xerox com Local sales and support center www xerox com office contacts Printer registration www xerox com office register Material Safety Data Sheets identify materials and provide information on safely handling and storing hazardous materials www xerox com ms
33. ad the paper trays Do not load paper above the fill line on the inside of the paper guide m Adjust the paper guides to fit the paper size For Trays 2 5 the paper guides click into place when they are adjusted correctly m If excessive jams occur use paper or other media from a new package See also Printing Transparencies on page 3 25 Printing Envelopes on page 3 31 Printing Labels on page 3 34 Printing Glossy Paper on page 3 39 Printing Custom Size Paper on page 3 44 Phaser 6360 Color Laser Printer 3 4 Supported Paper and Media Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs However some media can cause poor output quality increased paper jams or damage to your printer Unacceptable media includes Rough or porous media Plastic media other than supported transparencies Paper that has been folded or wrinkled Paper with staples Envelopes with windows or metal clasps Padded envelopes Non laser glossy or coated paper Perforated media Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality m Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visib
34. ality and construction of the envelopes Use envelopes made specifically for laser printers m Itis recommended that you maintain constant temperatures and relative humidity m Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing m Avoid padded envelopes purchase envelopes that lie flat on a surface m Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes m If wrinkling or embossing problems occur use a different brand of envelopes made specifically for laser printers Caution Never use envelopes with windows or metal clasps they can damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Printing Envelopes from Tray 1 MPT 1 Open Tray 1 MPT by pulling out on the handle 6360 046 Phaser 6360 Color Laser Printer 3 31 Printing on Specialty Media 2 Pull out the tray extension and open the paper guides 6360 062 3 Insert the envelopes into Tray 1 MPT and adjust the paper guides to fit the envelopes m For 10 Commercial C5 and B5 e
35. ansparencies or other specialty media contact your local reseller or go to www xerox com office 6360supplies Guidelines m Do not open sealed packages of glossy paper until you are ready to load them into the printer m Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use m Remove all other paper from the tray before loading glossy paper m Load only the amount of glossy paper you are planning to use Do not leave glossy paper in the tray when you are finished printing Reinsert unused glossy paper in the original wrapper and seal m Rotate stock frequently Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer Printing Glossy Paper from Tray 1 MPT 1 Open Tray 1 MPT by pulling out on the handle 6360 046 Phaser 6360 Color Laser Printer 3 39 Printing on Specialty Media 2 Pull out the tray extension and open the paper guides 6360 062 3 Fan the glossy paper to release sheets that are stuck together 4 Insert the glossy paper into Tray 1 MPT and adjust the paper guides to fit the paper m Place the side to be printed facedown m Do not load more than 25 sheets 6360 013 Phaser 6360 Color Laser Printer 3 40 Printing on Specialty Media 5 On the control panel select the glossy paper type and size a Select Change setup and then press the OK button b Select Glossy Paper and then pr
36. are Internet Services IS and from the printer driver Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions To print sample pages 1 Onthe control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select the desired sample page and then press the OK button to print Phaser 6360 Color Laser Printer 1 7 Control Panel Color Sampler Pages The color sampler pages are designed to help you select colors to use in your print jobs Each sampler page lists either the percentages of cyan magenta yellow and black that are used or the amounts from 0 to 255 of red green and blue that are used Note Before you print the sampler pages select the appropriate PostScript Setup settings for the default print quality mode and color correction from the Printer Setup menu on the control panel To print the color sampler pages 1 On the control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select either CMYK Sampler Pages or RGB Sampler Pages and then press the OK button to print See also Advanced Features Guide at www xerox com office 6360support Phaser 6360 Color Laser Printer 1 8 More Information This section includes m Resources on page 1 9 m Xerox Support Centre on page 1 10 More Information Obtain information regarding
37. b select Automatic color correction click the Advanced button and then select the Spot Colors tab For example print documents using the None color correction if the PANTONE Color chart was printed using none the recommended setting Also verify that the color s CMYK values match the CMYK values on the chart m The printed PANTONE charts can fade over time or when exposed to sunlight Check the color charts you printed against the PANTONE Color swatch book available from PANTONE Inc You may need to re print the chart especially if it has been exposed to light for some time Storing the charts in a dark place helps preserve the color m Print a test page from your control panel to check the colors If your printer has media that is out of specification or other supplies that are at the end of useful life color adjustments may not be able to get the printer to match PANTONE Colors See also Advanced Features Guide at www xerox com office 6360support Phaser 6360 Color Laser Printer 4 14 Solving Print Quality Problems Print Area Is Not Centered on the Paper Problem The printed area appears outside the margins on the page Solution 1 2 3 4 On the control panel select Paper Tray Setup and then press the OK button Select the tray you are using and then press the OK button Verify that the tray is set to the correct paper size If the problem continues use the Calibrate Margins page to shift the print area
38. ded Printing oooocoococcococrro ees 3 24 Printing on Specialty Media occse serci tcrnessin t entia een eae 3 25 Printing Transparencies l l 3 25 Printing Envelopes ipeo te dex o eer de vp d c a ed 3 3 Printing Labels sinuosas ri eb E Pu ela d are Era eds 3 34 Printing Glossy Papers ee eR RR RATE RR SR Rea 3 39 Printing Custom Size Paper 0 0 eee e 3 44 Creating Custom Paper Types 1 0 0 cece eect tenn 3 47 Phaser 6360 Color Laser Printer ii Contents 4 Print Quality Controlling the Quality of Your Prints 0 0 cece ee 4 2 Selecting a Print Quality Mode 1 0 0 0 ect eee eee 4 3 Adjusting Color si oan e eine ee eat e ere eR ea Reet ies ae 4 4 Solving Print Quality Problems ooooooococococcccro eh 4 6 Lines Smudges or Streaks 0 0 0 cette eee eae 4 7 Repeating Detects ss uere Rete See eo Cert VR RUN I URP RR ERE DS 4 8 Colors Align Incorrectly 0 0 ee ce I 4 9 Fusing Is Incomplete 0 0 cece RII 4 10 All Colors Are Too Light or Too Dark 2 0 0 eee 4 11 Grays Are Not Neutral 4 12 Colors Vary Between Computers 0 0 0 0 0 c eee eee ee eee 4 12 Color Settings Not Applied ooococococcoocococor eh 4 13 Printed Colors Do Not Match Monitor Colors selle 4 14 PANTONE Colors Do Not Match 0 0 0 cece e 4 14 Print Area Is Not Centered on the Paper 4 15 9 Maintenance Cleaning the Printers loeum etae dio ed ad daci n 5 2 Clean
39. ded minimal spacing is Overhead Clearance m 350 mm 14 in above the printer Total Height Requirements W Printer 513 mm 202 in m Add 130 mm 5 2 in for the 550 Sheet Feeder m Add 341 mm 13 6 in for the 1100 Sheet High Capacity Feeder Other Clearances 100 mm 4 in behind the printer 600 mm 24 in in front of the printer 100 mm 4 in on the left side of the printer 100 mm 4 in on the right side of the printer Operational Guidelines m Do not block or cover the slots and openings on the printer The printer may overheat without adequate ventilation m For optimum performance use the printer at elevations below 3 000 m 11 480 ft m Do not place the printer near a heat source m Do not place the printer in direct sunlight to avoid exposing light sensitive components when the doors are open m Do not place the printer in line with the cold air flow from an air conditioning system m Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 2 of horizontal with all four feet in solid contact with the surface The base printer weight with consumables is 35 kg 77 1b Phaser 6360 Color Laser Printer A 3 Printing Safety Guidelines m Wait 10 15 seconds between turning the printer off and on m Keep hands hair neckties etc away from the exit and feed rollers When the printer is printing m Do not remove the paper source t
40. ds U S and Canada www xerox com environment_europe European Union Information about recycling supplies WWW Xerox com gwa Phaser 6360 Color Laser Printer 6 15 User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your printer Electrical Safety m Use the power cord supplied with your printer m Plug the power cord directly into a properly grounded electrical outlet Make sure each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet m Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal m Do not use an extension cord or power strip m Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused m Do not place the printer in an area where people might step on the power cord m Do not place objects on the power cord m Donot block the ventilation openings These openings are provided to prevent overheating of the printer m Do not drop
41. duct disposal A 7 product recycling A 7 R recycling supplies 5 6 registering your printer 6 15 registration roller paper jam 6 10 repacking the printer 5 8 repeating defects 4 8 resolution maximum dpi 1 4 resources information 1 9 router address IP address 2 6 routine maintenance items 5 5 e safety electrical A 1 laser A 2 maintenance A 2 operational A 3 printing guidelines A 4 symbols A 6 user A 1 safety symbols marked on product A 6 sample pages printing 1 7 selecting 2 sided printing 3 24 a print quality mode 4 3 printing options 3 19 printing options for an individual job Macintosh 3 21 Windows 3 20 printing preferences Windows 3 19 setting printer s IP address dynamically 2 6 printer s IP address manually 2 7 the printer s IP address automatically Windows only 2 6 setting Tray 1 MPT mode 3 13 Index setting up the network 2 2 solving print quality problems 4 6 specialty media 3 25 custom size paper 3 44 3 47 envelopes 3 31 glossy paper 3 39 labels 3 34 transparencies 3 25 standard print quality mode 4 3 supplies A 4 ordering 5 5 recycling 5 6 when to order 5 6 Support Centre 1 10 supported paper and media 3 3 3 6 supported paper sizes and weights 3 6 Tray 1 MPT 3 7 Trays 2 5 3 8 T TCP IP addresses 2 5 technical support 1 9 toner missing from the print or is easy to rub off 4 10 transparencies 3 25 guidelines 3 25 printing
42. e also Loading Paper in Tray 1 MPT on page 3 9 Loading Paper in Trays 2 5 Use Trays 2 5 for a wide range of media including Plain paper heavy plain paper letterhead colored paper preprinted paper and prepunched paper Thin card stock Glossy paper Transparencies Labels See also Paper Sizes and Weights for Trays 2 5 on page 3 8 Printing on Specialty Media on page 3 25 Phaser 6360 Color Laser Printer 3 14 Loading Paper To load paper into Trays 2 5 1 Pull out the tray 6360 020 2 If necessary open the paper guides m Squeeze the green tab on the length guide and then slide it back The guide clicks into place m Slide the green side guides outward 6360 021 Phaser 6360 Color Laser Printer 3 15 Loading Paper 3 Fan the paper to release sheets that are stuck together 4 Insert paper into the tray If you are using preprinted or prepunched paper follow these guidelines m For single sided printing place the side to be printed faceup with the top of the page toward the front of the tray 6360 048 m For 2 sided printing place the first side to be printed with the odd numbered pages facedown and the top of the page toward the back of the tray For more information on 2 sided printing see Printing on Both Sides of the Paper on page 3 23 Phaser 6360 Color Laser Printer 3 16 Loading Paper m For prepunched paper place the paper with the holes toward the r
43. e distance between the defects and identify the item causing the defects Replace the item causing the defects Phaser 6360 Color Laser Printer 4 8 Solving Print Quality Problems Colors Align Incorrectly Problem Printed items appear to be blurry hazy or have halos DO Solution To prevent printed items from appearing blurry hazy or with halos m Verify that the printer is on a solid level flat surface m Onthe control panel print the Color Registration page a Select Troubleshooting and then press the OK button b Select Print Quality Problems and then press the OK button C Select Color Registration and then press the OK button Follow the instructions on the page Phaser 6360 Color Laser Printer 4 9 Solving Print Quality Problems Fusing Is Incomplete Problem The toner appears to be missing from the print or is easy to rub off Solution To prevent toner from rubbing off the page 1 Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 2 Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3 9 If the problem continues 1 Doone of the following m Tray 1 MPT Remove and re insert the paper m Trays 2 5 Open and close the selected paper tray The control panel prompts you to confirm or change the paper type 2
44. e used for 2 sided printing Transparencies Envelopes Labels Any die cut specialty media such as business cards Thick card stock See also Supported Paper and Media on page 3 3 Printer Configurations on page 1 4 Phaser 6360 Color Laser Printer 3 23 Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2 sided printing also select the binding edge which determines how the pages turn The actual outcome depends on the orientation portrait or landscape of images on the page as displayed in the following illustrations Portrait Landscape CEA n Bind on Side Edge Bind on Top Edge Bind on Side Edge Bind on Top Edge Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge Selecting 2 Sided Printing To select automatic 2 sided printing 1 Insert paper in the tray For more information see Loading Paper on page 3 9 2 Inthe printer driver select 2 sided printing as shown in the following table and then press the OK button To select automatic 2 sided printing Operating System Steps Windows Vista 1 Select the Paper Output tab Windows 2000 2 Select 2 Sided Print under 2 Sided Printing Windows XP or Windows Server 2003 Mac OS X version 1 In the Print dialog box select Layout 10 2 and higher 2 Select Print on Both Sides 3 Click the Binding icon that matches the edge to bind Note If your driver do
45. emarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare N DPS NDS Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks of Sun Microsystems Incorporated in the United States and or other countries SWOP is a trademark of SWOP Inc UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product Phaser 6360DN Phaser 6360DT and Phaser 6360DX configurations meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks P ENERGY STAR PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Pantone Inc 2000 Contents 1 Printer Features Parts of the Printer i cat ea dem Rh E RE ceed be APR T EET 1 2 Front Right VIEW sie cese Win wa
46. en slide it back The guide clicks into place m Slide the green side guides outward 6360 021 Phaser 6360 Color Laser Printer 3 36 Printing on Specialty Media 3 Fan the label sheets to release sheets that are stuck together 4 Insert the label sheets into the tray Place the the side to be printed faceup with the top of the page toward the front of the printer Note Do not load the paper above the fill line indicated on the tray Overloading the tray may cause jams In the following illustration 2 indicates the maximum fill line for transparencies labels glossy paper and thin card stock 6360 022 Phaser 6360 Color Laser Printer 3 37 Printing on Specialty Media 5 Ifnecessary press the paper guides inward to fit the sheets Note When the paper guides are adjusted correctly there may be a small space between the labels and the guides 6360 023 6 Insert the tray into the tray slot and push the tray completely into the printer 6360 009 7 On the control panel select the paper type a Select Change setup and then press the OK button b Select Labels and then press the OK button 8 In the printer driver select either Labels as the paper type or the appropriate tray as the paper source Phaser 6360 Color Laser Printer 3 36 Printing on Specialty Media Printing Glossy Paper Glossy paper can be printed from any tray It can be printed on both sides To order paper tr
47. ended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Recycling Supplies For information on Xerox supplies recycling programs go to www xerox com gwa Phaser 6360 Color Laser Printer 5 6 Requesting a Maintenance Kit Requesting a Maintenance Kit A long life maintenance kit is required once your printer reaches 300 000 pages The long life maintenance kit contains m Developers Cyan Magenta Yellow and Black m Feed Roller Kit m Registration Roller When you receive a warning message contact a Xerox support representative For the Customer Support phone numbers go to www xerox com office contacts Phaser 6360 Color Laser Printer 5 7 Moving and Repacking the Printer Moving and Repacking the Printer This section includes m Precautions for Moving the Printer on page 5 8 m Moving the Printer Within the Office on page 5 8 m Preparing the Printer for Shipment on page 5 8 See also User Safety on page A 1 Precautions for Moving the Printer To view precautions and guidelines for safely moving your printer see the User Safety appendix in this user guide
48. es control all of your print jobs unless you override them specifically for a job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings To select printer preferences 1 Select one of the following options m Windows 2000 and Windows Server 2003 Click Start select Settings and then click Printers m Windows XP Click Start and then select Printers and Faxes 2 Inthe Printers folder right click the icon for your printer ga From the pop up menu select Printing Preferences or Properties 4 Make selections on the driver tabs and then click the OK button to save your selections Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help Phaser 6360 Color Laser Printer 3 19 Selecting Printing Options Selecting Options for an Individual Job Windows If you want to use special printing options for a particular job change the driver settings before sending the job to the printer For example if you want to use Photo print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the desired document or graphic open in your application access the Print dialog box 2 Select the Phaser 6360 printer and click its Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific pr
49. es not display the options listed in the table above go to the website at www xerox com drivers to download the latest driver See also Loading Paper in Tray 1 MPT on page 3 9 Loading Paper in Trays 2 5 on page 3 14 Phaser 6360 Color Laser Printer 3 24 Printing on Specialty Media Printing on Specialty Media This section includes Printing Transparencies on page 3 25 Printing Envelopes on page 3 31 Printing Labels on page 3 34 Printing Glossy Paper on page 3 39 Printing Custom Size Paper on page 3 44 Printing Transparencies Transparencies can be printed from all trays They should be printed on one side only For best results use only recommended Xerox transparencies To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6360supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Recommended Media List United States Recommended Media List Europe Guidelines m Remove all paper before loading transparencies in the tray m Do not load more than 25 sheets in Tray 1 MPT Do not load more than 200 sheets in Trays 2 5 Overloading
50. ess the OK button C Select the paper size and then press the OK button 6 In the printer driver select either Glossy Paper as the paper type or Tray 1 MPT as the paper source Printing Glossy Paper from Trays 2 5 1 Pull the tray out of the printer 6360 020 2 If necessary open the paper guides m Squeeze the green tab on the length guide and then slide it back The guide clicks into place m Slide the green side guides outward 6360 021 Phaser 6360 Color Laser Printer 3 41 Printing on Specialty Media 3 Fan the paper to release sheets that are stuck together 4 Insert the paper into the tray Note Do not load the paper above the fill line indicated on the tray Overloading the tray may cause jams In the following illustration 2 indicates the maximum fill line for transparencies labels glossy paper and thin card stock 6360 022 Phaser 6360 Color Laser Printer 3 42 Printing on Specialty Media 5 Ifnecessary press the paper guides inward to fit the paper Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 6360 023 6 Insert the tray into the tray slot and push the tray completely into the printer 6360 009 7 On the control panel select the glossy paper type a Select Change setup and then press the OK button b Select Glossy Paper and then press the OK button 8 In the printer driver select
51. g 4 4 align incorrectly 4 9 all colors too light or too dark 4 11 calibrating 4 11 change settings on the control panel 4 13 color settings not applied 4 13 grays contain color tints 4 12 grays not neutral 4 12 PANTONE colors do not match 4 14 printed colors do not match monitor colors 4 14 vary between computers 4 12 configuring the network address 2 5 connection Ethernet 2 3 USB 2 4 consumables 5 5 control panel 1 6 change color settings 4 13 controlling print quality 4 2 features and layout 1 6 information pages 1 7 layout 1 6 Menu Map 1 7 messages 6 13 printing sample pages 1 7 creating custom paper types 3 47 custom paper types creating 3 47 Phaser 6360 Color Laser Printer Index 1 custom size paper 3 44 3 47 printing from Tray 1 MPT 3 44 single sided printing 3 44 supported for Tray 1 MPT 3 7 3 44 supported for Trays 2 5 3 8 3 44 custom size printing 2 sided printing 3 44 D default router gateway address 2 6 density sensor cleaning 5 2 DHCP enabled by default on Phaser printers 2 6 enabling on the control panel 2 6 enabling with CentreWare IS 2 6 manually setting the printer s IP address 2 7 setting the printer s IP address dynamically 2 6 drivers available 2 9 description 2 9 installing 2 9 Macintosh 2 9 Macintosh OS X version 10 2 and 10 3 2 10 Macintosh OS X version 10 4 2 12 PCL 2 9 PostScript 2 9 selecting 2 sided printing 3 24 UNIX 2 9
52. ge 5 6 Certain consumables and routine maintenance items need to be ordered occasionally Each supply includes installation instructions Consumables Genuine Xerox Toner Cartridges Cyan Magenta Yellow and Black m Standard capacity m High capacity 6360 066 Note Each toner cartridge includes installation instructions on the box Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements may be parts or kits Routine maintenance items are typically customer replaceable Imaging unit Fuser Transfer roller Feed roller kit Phaser 6360 Color Laser Printer 5 5 Ordering Supplies When to Order Supplies The control panel displays a warning when the supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing The control panel displays an error message when the supply must be replaced To view the current status of your printer supplies print the Supplies Usage page 1 On the control panel select Information and then press the OK button 2 Select Supplies Info and then press the OK button 3 Select Supplies Usage Page to print To order supplies contact your local reseller or go to the Xerox Supplies website at www xerox com office 6360supplies Caution Use of non Xerox supplies is not recomm
53. ight side of the tray 6360 049 Caution Do not load paper above the fill line indicated on the tray Overloading the tray may cause jams In the following illustration 1 indicates the maximum fill line for paper and 2 indicates the maximum fill line for transparencies labels glossy paper and thin card stock 6360 022 Phaser 6360 Color Laser Printer 3 17 Loading Paper 5 Ifnecessary press the paper guides inward to fit the paper 6360 023 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 6 Insert the tray into the tray slot and push the tray completely into the printer 6360 009 7 Touse the current tray setup press the OK button on the control panel If you load a new type of paper in the tray a Select Change setup and then press the OK button b Select the paper type and then press the OK button See also Printing on Specialty Media on page 3 25 Printing Custom Size Paper on page 3 44 Phaser 6360 Color Laser Printer 3 18 Selecting Printing Options Selecting Printing Options This section includes m Selecting Printing Preferences Windows on page 3 19 m Selecting Options for an Individual Job Windows on page 3 20 m Selecting Options for an Individual Job Macintosh on page 3 21 See also Advanced Features Guide at www xerox com office 6360support Selecting Printing Preferences Windows Printer preferenc
54. ing the Outside of the Printer 2 0 2 eee eee eee 5 2 Cleaning the Density Sensor 0 0 20 eee eee teens 5 2 Ordering Supplies dae Hawt route Pes eem Medea dd ar dead S 5 5 Consumables oae dore obe Roe tended as 5 5 Routine Maintenance Items 0 ccc n 5 5 When to Order Supplies 0 0 0 0 00 cc eee eh 5 6 Recycling Supplies scenes ep ee ke ee eee DR o a eee 5 6 Requesting a Maintenance Kit 2 0 0 cece eee ene nen ene 5 7 Moving and Repacking the Printer 2 0 0 0 eee cee eee ene 5 8 Precautions for Moving the Printer 5 8 Moving the Printer Within the Office lese ee 5 8 Preparing the Printer for Shipment slelleeeleeee eese 5 8 Phaser 6360 Color Laser Printer iii Contents 6 Troubleshooting Clearing Paper J ms osoei eime erien wa A a p eph E og aa 6 2 Preventing Jams uet vae rd ade PR he a HR ie daa a eda 6 2 M steed at Eray 1 MPT s sers e ee ee eee IS RON D ERREUR S 6 2 Misf ed at Trays 2 5 lia Re Re rase aeta tae Ra d A Ea Ec 6 5 Jam at the FUSED eoe 0014009 de Leen beta aga Pu X WU A ghee dts 6 7 Jam at th Duplex Unit cad iecit cL ida dae EROR 6 9 Jam at the Registration Roller 0 2 0 ccc cee eee ee 6 10 Getting Help sede cao rai oet e X Roe Gee wkd ee a 6 13 Control Panel Messages 00 c cece cece a a a 6 13 PrintingScout Alerts 2 0 0 cent e ene 6 13 PhaserSMART Technical Support 0 0 0 0 cece cece 6 14 Onli
55. inting options Note In Windows 2000 Windows XP and Windows Server 2003 you can save current printing options with a distinctive name and apply them to other print jobs Select Saved Settings at the bottom of the tab Click the Help button for more information 4 Click the OK button to save your selections 5 Print the job See the following table for specific printing options Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista Paper Output tab m Job Type Windows 2000 m Document size paper type and tray selection Windows XP or Windows Server m 2 sided printing 2003 m Print quality m Output destination m Saved settings Color Options tab Color corrections Black and white conversion Color adjustments Saved settings Layout Watermark tab Pages per sheet Booklet layout Orientation 2 sided printing Watermark Advanced tab Paper Output copies collate Image options reduce enlarge image smoothing m Booklet layout Note If your driver does not display the options listed in the table above go to the website at www xerox com drivers to download the latest driver Phaser 6360 Color Laser Printer 3 20 Selecting Printing Options Selecting Options for an Individual Job Macintosh To select print settings for a particular job change the driver settings before sending the job to the printer 1 With the document open i
56. k Address Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked printers from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the printer s IP address you can modify TCP IP settings using CentreWare IS Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Select the Protocols folder on the left sidebar Select TCP IP Enter or modify the settings and then click Save Changes at the bottom of the page rTP Se PS See also Advanced Features Guide at www xerox com office 6360support System Administrator Guide at www xerox com office 6360support Phaser 6360 Color Laser Printer 2 8 Installing the Printer Drivers Installing the Printer Drivers This section includes m Available Drivers on page 2 9 m Windows 2000 or Later on page 2 10 m Macintosh OS X Version 10 2 and Higher on page 2 10 Available Drivers To access special printing options use a Xerox printer driver Xerox provides drivers for a variety of page description languages and operating systems The following printer drivers are available Printer Driver Source Description Windows PostScript Driver CD ROM and The PostScrip
57. le light on paper items should be reduced as much as possible m Maintain constant temperatures and relative humidity m Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect m Store paper flat Paper should be stored on pallets cartons shelves or in cabinets m Avoid having food or drinks in the area where paper is stored or handled m Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain m Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty media is packaged inside resealable plastic bags Phaser 6360 Color Laser Printer 3 5 Supported Paper and Media Supported Paper Sizes and Weights The following sections provide information about paper sizes and weights that can be used in the printer trays For more detailed information about paper and other media print the Paper Tips page 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Paper Tips Page and then press the OK button to print See also Recommended Media List United States Recommended Media List Europe
58. ling printer drivers 2 9 Mac OS X version 10 2 and 10 3 2 10 Mac OS X version 10 4 2 12 Windows 2000 or later 2 10 IP address changing or modifying using CentreWare IS 2 8 dynamically setting 2 6 format 2 6 router address 2 6 setting automatically Windows only 2 6 setting manually 2 7 J jams duplex unit 6 9 fuser 6 7 preventing 6 2 registration roller 6 10 Tray 1 MPT 6 2 Trays 2 5 6 5 job individual printing options Macintosh 3 21 Windows 3 20 selecting a print quality mode 4 3 selecting printing options Windows 3 20 Index L labels 3 34 guidelines 3 34 printing from Tray 1 MPT 3 34 printing from Trays 2 5 3 36 laser safety A 2 lifting the printer 5 8 lines smudges streaks 4 7 loading paper Tray 1 MPT 3 9 Trays 2 5 3 14 Local Area Network LAN 2 5 location of the printer A 3 Macintosh manual feed 3 14 PostScript driver settings 3 21 selecting printing options for an individual job 3 21 Xerox Support Centre 1 10 Macintosh OS X version 10 2 and 10 3 printer drivers 2 10 Macintosh OS X version 10 4 2 12 maintenance cleaning the density sensor 5 2 cleaning the printer 5 2 ordering supplies 5 5 5 6 routine maintenance items 5 5 safety 5 8 A 2 maintenance kit 5 7 manual feed 3 13 Macintosh 3 14 Windows 3 13 manually setting the printer s IP address 2 7 overrides AutoIP 2 7 overrides DHCP 2 7 margins printed area does not fit on the paper 4 15
59. lling the Quality of Your Prints Selecting a Print Quality Mode There are three print quality modes Print Quality Mode Type of Print Job Automatic Automatically selects the optimal print quality mode for the paper type selected For example Enhanced print quality mode is used when printing on Glossy Paper and Standard print quality mode is used when printing on Plain Paper This setting is only available in the printer driver Standard General purpose mode for crisp bright color prints at high speed Recommended for most office use and quick prints Enhanced High quality mode for fine lines and sharp text Recommended for vibrant saturated color prints To select the print quality mode in a supported driver Operating System Steps Windows Vista 1 Select the Paper Output tab Windows 2000 2 Select a print quality mode Windows XP or Windows Server 2003 Mac OS X version 1 In the Print dialog box select Image Quality from the drop down list 10 2 and higher 2 Select a print quality mode from the Print Quality drop down list Note If your driver does not display the options listed in the table above go to the website at www xerox com drivers to download the latest driver Phaser 6360 Color Laser Printer 4 3 Adjusting Color Controlling the Quality of Your Prints The color correction options provide simulations of different color devices Automatic is the default correction
60. llowing a Select Change setup and then press the OK button b Select the paper type and then press the OK button C Select the paper size and then press the OK button See also Paper Sizes and Weights for Tray 1 MPT on page 3 7 Printing on Specialty Media on page 3 25 Printing Custom Size Paper on page 3 44 Phaser 6360 Color Laser Printer 3 12 Loading Paper Setting Tray 1 MPT Mode Tray 1 MPT Mode defines the printer s media handling behavior to better fit the kind of printing you want to do Three distinct modes determine how paper type and size are set for Tray 1 MPT and which tray is used if you do not select a specific tray Automatic Factory Default Tray 1 MPT is the highest priority tray It allows incoming print jobs to set paper type and size It prints from Tray 1 MPT if paper is present at the start of a job that does not select another tray Dynamic The printer searches the trays to find the paper size and type to match your print job If no size or type matches are found in Trays 2 5 and Tray 1 MPT media size and type have not been set on the printer s control panel the printer sets the paper type and size from the print job and then prints from Tray 1 MPT Static Set the paper type and size on the printer s control panel so that the printer can determine which tray contains the paper type and size each print job requires The paper type and size of your print job must match the Tray 1 MPT
61. maximum resolution dpi 1 4 media supported 3 3 unacceptable types 3 5 memory 1 5 Phaser 6360 Color Laser Printer Index 3 Menu Map 1 7 messages control panel 6 13 PrintingScout 6 13 modes print quality 4 3 modifying the IP address using CentreWare IS 2 8 monitor colors do not match printed color 4 14 moving and repacking the printer 5 8 moving the printer precautions 5 8 preparing for shipment 5 8 within the office 5 8 network address configuring 2 5 choosing a network connection 2 3 configuring the network address 2 5 creating a Local Area Network LAN 2 5 mask 2 6 setup and configuration 2 2 TCP IP and IP addresses 2 5 network connection 2 3 Ethernet 2 3 0 Office Color 4 4 Online Support Assistant 6 14 operating systems printer drivers 2 9 operational guidelines A 3 operational safety A 3 options additional trays 1 5 hard drive 1 5 memory 1 5 printer 1 5 printing 3 19 ordering supplies 5 5 5 6 Index P paper custom sizes 3 44 3 47 damaging to the printer 3 5 envelopes 3 31 feeding manually in Tray 1 MPT 3 13 glossy 3 39 labels 3 34 loading in the paper trays 3 9 printing on specialty media 3 25 storage guidelines 3 5 supported 3 3 supported for Tray 1 MPT 3 7 supported for Trays 2 5 3 8 supported sizes and weights 3 6 transparencies 3 25 types 3 3 unacceptable media types 3 5 usage guidelines 3 4 paper jams 6 2 duplex unit 6 9 f
62. n your application click File and then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing options Macintosh PostScript Driver Settings Operating System Driver Drop Down Title Printing Options Mac OS X Version Copies amp Pages 10 4 m Copies m Pages Layout m Pages per sheet m Layout direction m Border m 2 sided printing Paper Handling m Reverse page order m Print all odd even ColorSync m Color matching Cover Page m Cover pages Paper Feed m Paper source Job Type m Secure prints personal prints personal saved prints proof prints saved prints print with Image Quality Print quality Color correction or color conversion Image smoothing Printer Features Paper types Separation pages Phaser 6360 Color Laser Printer 3 21 Macintosh PostScript Driver Settings Continued Selecting Printing Options Operating System Driver Drop Down Title Printing Options Mac OS X Version 10 2 and 10 3 Copies
63. nd the computer 3 Print the Configuration page and keep if for referencing network settings 4 Configure the printer s TCP IP address which is required to identify the printer on the network m Windows operating systems Run the Installer on the Software and Documentation CD ROM to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the control panel m Macintosh systems Manually set the printer s TCP IP address on the control panel 5 Install the driver software on the computer from the Software and Documentation CD ROM For information on driver installation see the section in this chapter for the specific operating system you are using Note If the Software and Documentation CD ROM is not available you can download the latest driver from www xerox com drivers See also Advanced Features Guide at www xerox com office 6360support Phaser 6360 Color Laser Printer 2 2 Choosing a Connection Method Choosing a Connection Method Connect the printer via Ethernet or USB A USB is a direct connection and is not used for networking An Ethernet connection is used for networking Hardware and cabling requirements vary for the different connection methods Cabling and hardware are generally not included with your printer and must be purchased separately This section includes m Connecting via Ethernet Recommended on
64. ne Support Assistant 0 0 ee eect teens 6 14 Web LIO ccn I 6 15 A User Safety Index Phaser 6360 Color Laser Printer iv Printer Features This chapter includes Parts of the Printer on page 1 2 Printer Configurations on page 1 4 Control Panel on page 1 6 More Information on page 1 9 Phaser 6360 Color Laser Printer 1 1 Parts of the Printer Parts of the Printer This section includes Front Right View on page 1 2 Rear Left View on page 1 3 Inside View on page 1 3 Printer Configurations on page 1 4 Front Right View 1 2 7 3 4 8 5 9 6360 040 Top cover Control panel Front door Handle to open Tray 1 Multi Purpose Tray Tray 2 Trays 3 4 and 5 optional Button to open Front Door B Latch to open Front Door A Power switch O NO ST s C M Phaser 6360 Color Laser Printer 1 2 Parts of the Printer Rear Left View 1 2 SSG 3 A 9 6360 041 1 Top cover 2 Toner cartridges high capacity 3 USB connection 4 Ethernet 10 100 Base Tx connection 5b Power cord connection Inside View Doors A and C Open Door B Open 6360 042 6360 043 1 Front Door A 1 Front Door B 2 Transfer roller 2 Fuser 3 Imaging unit 4 Door C 5 Door C latch Phaser 6360 Color Laser Printer 1 3 Printer Configurations This section includes Standard Features on page 1 4 Available Configurations on page 1 4 Options on page 1 5 Upgrades on page 1 5 Standard
65. nel Phaser 6360 Color Laser Printer 4 13 Solving Print Quality Problems Printed Colors Do Not Match Monitor Colors Problem The color produced by the printer looks different from the color that appears on the monitor Solution For more information about color matching between the monitor and the printed document see the Advanced Features Guide at www xerox com office 6360support PANTONE Colors Do Not Match Problem The colors printed on the document do not match the Phaser 6360 PANTONE color chart Solution To match the document colors to the color chart m Ifthe application software allows the user to select a printer PPD file for printing a document make sure the Phaser 6360 PPD is selected The PANTONE colors in the printer are calibrated for the printer s default halftone overriding the printer s default halftone will change the printer s color reproduction For more information about software settings for your applications consult your application s user manual m Turning off other color matching software such as ColorSync or ICM color matching when trying to match PANTONE Colors is recommended Using other color matching software while matching PANTONE Colors can cause unpredictable color output If you choose to use a Color Management software set the printer s color correction to none and do not use the printer specific charts m To match PANTONE spot colors select Properties click the Color Options ta
66. nvelopes place the envelopes in the tray flap side up with the top of the envelopes toward the right of the printer m Do not load more than 10 envelopes 6360 019 Phaser 6360 Color Laser Printer 3 32 Printing on Specialty Media m For Monarch A7 DL and C6 envelopes place the envelopes in the tray flap side up with the bottom of the envelope entering first 6360 054 On the control panel select the envelope type and size a Select Change setup and then press the OK button b Select Envelope as the paper type and then press the OK button C Select the envelope size and then press the OK button In the printer driver select either Envelope as the paper type or Tray 1 MPT as the paper source Phaser 6360 Color Laser Printer 3 33 Printing on Specialty Media Printing Labels Labels can be printed from all trays To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6360supplies See also Paper Sizes and Weights for Tray 1 MPT on page 3 7 Paper Sizes and Weights for Trays 2 5 on page 3 8 Guidelines m Do not use vinyl labels m Print only on one side of the sheet of labels m Do not use any sheet where labels are missing it may damage the printer m Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original
67. o an established TCP IP network Dynamic Methods of Setting the Printer s IP Address There are two protocols available for dynamically setting the printer s IP address m DHCP enabled by default on all Phaser printers m AutoIP You can turn on off both protocols using the control panel or use CentreWare IS to turn on off DHCP Note You can view the printer s IP address at any time On the control panel select Information press the OK button select Printer Identification and then press the OK button Using the Control Panel To turn on off either the DHCP or AutoIP protocol On the control panel select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IP Setup and then press the OK button Select DHCP BOOTP or AutolP Press the OK button to turn the selection On or Off mom mmm Using CentreWare IS To turn on off the DHCP protocol Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx Select Properties Select the Protocols folder on the left navigation panel Select TCP IP In the BOOTP DHCP Settings section set the BOOTP DHCP option to On or Off Click the Save Changes button Pa ee eS Phaser 6360 Color Laser Printer 2 6 Configuring the Network Address Manually Setting the Printer s IP Address Note Verify that your computer
68. on the paper The print area appears as a dashed rectangle on the Calibrate Margins page the printer does not print outside this rectangle On the control panel select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Calibrate Margins and then press the OK button Select Calibrate Margins Page and then press the OK button Select the appropriate tray to calibrate and then press the OK button mo aoa Follow the instructions on the Calibrate Margins page Note The standard margins are 5 mm on all sides Phaser 6360 Color Laser Printer 4 15 Maintenance This chapter includes Cleaning the Printer on page 5 2 Ordering Supplies on page 5 5 Recycling Supplies on page 5 6 Requesting a Maintenance Kit on page 5 7 Moving and Repacking the Printer on page 5 8 See also Maintenance video tutorials at www xerox com office 6360support Replacing supplies video tutorials at www xerox com office 6360support Phaser 6360 Color Laser Printer 5 1 Cleaning the Printer Cleaning the Printer This section includes m Cleaning the Outside of the Printer on page 5 2 m Cleaning the Density Sensor on page 5 2 For safety information see User Safety on page A 1 Cleaning the Outside of the Printer To remove stains clean the outside of the printer using a soft damp cloth moistened with a mild neutral detergent Do not spray detergent directly onto the prin
69. ood or liquids on the printer Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 6360 Color Laser Printer A 5 Safety Symbols Marked on Product Use caution or draws attention to a particular component See the manual s for information Hot surface on or in the printer Use caution to avoid personal injury Do not touch the item Do not burn the item It may take 30 minutes for the fuser to cool down A A E 7 00 30 Do not shake the imaging unit Phaser 6360 Color Laser Printer A 6 Product Recycling and Disposal for North America Xerox operates a worldwide equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 AS K XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment If you are managing the disposal of your Xerox product please note that the product may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of lead merc
70. played The Help button is labeled with a symbol 6360 061 PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention Click the alert to view instructions explaining how to fix the problem Phaser 6360 Color Laser Printer 6 13 Getting Help PhaserSMART Technical Support PhaserSMART Technical Support is an automated internet based support system that uses your default web browser to send diagnostic information from your printer to the Xerox website for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Open your browser and go to www phaserSMART com 2 Enter your printer s IP address in the browser window 3 Follow the instructions on the screen Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems You can find solutions for print quality media jams software installation and much more To
71. ray that you selected in either the printer driver or control panel m Do not open the doors m Do not move the printer Printer Supplies m Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard m Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 6360 Color Laser Printer A 4 Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer m Turn off the printer and unplug all power cables before moving the printer 6360 032 Caution Do not remove the toner cartridges leave them locked in the normal operating position If the printer is shipped without the toner cartridges locked in place toner can spill in the printer and damage internal components m Always use two people to lift the printer m Always lift the printer from the designated lift points 6360 045 m Do not place any f
72. s install printer drivers for Windows 2000 or later 2 10 manual feed 3 13 printing options 3 20 selecting printing options for an individual job 3 20 Xerox Support Centre 1 10 Windows PostScript driver 2 9 X Xerox supplies recycling programs 5 6 supplies website 5 6 Support Centre 1 10 website resources 6 15 Phaser 6360 Color Laser Printer Index 7
73. se Front Door B 6360 005 Jam at the Registration Roller To clear the jam 1 Pull Tray 2 completely out of the printer 6360 007 6360 015 Phaser 6360 Color Laser Printer 6 10 Clearing Paper Jams 3 Remove the jammed paper from inside the tray slot Confirm that all scraps of paper are removed 6360 008 4 Insert Tray 2 into the tray slot and push the tray completely into the printer 6360 009 6360 010 Phaser 6360 Color Laser Printer 6 11 Clearing Paper Jams 6 Remove any jammed paper 6360 011 7 Close Front Door A Phaser 6360 Color Laser Printer 6 12 Getting Help Getting Help This section includes Control Panel Messages on page 6 13 PrintingScout Alerts on page 6 13 PhaserSMART Technical Support on page 6 14 Online Support Assistant on page 6 14 Web Links on page 6 15 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality See also Xerox Support Centre on page 1 10 Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam Press the Help button on the control panel to view additional information about the message or menu dis
74. t Online Support Assistant at www xerox com office 6360support Macintosh OS X Version 10 2 and Higher Set up your printer using Bonjour Rendezvous create a desktop USB connection or use an LPD LPR connection for Macintosh OS X version 10 2 and higher Macintosh OS X Version 10 2 and 10 3 Bonjour Rendezvous Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software 2 When installation is complete select one of the following options m Open the Print Center utility for Mac OS X version 10 2 x m Open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Confirm that the first drop down menu is set to Bonjour Rendezvous Select the printer in the window Select Xerox from the list of manufacturers in the lower drop down menu Select the appropriate printer model from the list of available devices Click the Add button e E See also Advanced Features Guide at www xerox com office 6360support Online Support Assistant at www xerox com office 6360support Phaser 6360 Color Laser Printer 2 10 Installing the Printer Drivers USB Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive
75. t ane teca teet e e te a P as S 1 2 Re ar Left View is een e euer RENS ER He ia HARE Deer Eee eR 1 3 Inside View Am 1 3 Printer Configurations o e ATA Rab orn E ede UR ed Re ace 1 4 Standard Features enia es bla eed eR a whats CU GU Ra OUO ee eee 1 4 Available Configurations 00 cece cece eet nee nee 1 4 OPUONS sa cea E L 1 5 lyucn T SN 1 5 Control Panel ia a a E A E wel s ER R EREE 1 6 Control Panel Features 00 cece n ene eae 1 6 Control Panel Layout ies o do ee eo deawe dere aed 1 6 Menu Map oen een ete hla doe ete Weal Rt c e e o t E 1 7 Information Pages llsseeeeeeeeeeee eh m 1 7 sample Pages vse eee eek an veter gue ubere ea ree Ra RED ele ute 1 7 More Information 3 ais rens hig wile e Rees Lon RO ec e di o e d e e 1 9 Resources 22er deu EROR Rr ae we Rr DP uh GW ces Cre P EE HR ERR 1 9 Xerox Support Centre eeoa vase gs eae prem er AA a a adus 1 10 2 Network Basics Overview of Network Setup and Configuration leen 2 2 Choosing a Connection Method 20 0 cece eect eens 2 3 Connecting via Ethernet Recommended 0 00 c cece eee eee eee 2 3 Connecting via USB 0 ccc cee ene nen ens 2 4 Configuring the Network Address eee 2 5 TCP IP and IP Addresses oret rer ed me OR OR ED na 2 5 Automatically Setting the Printer s IP Address ooooooococoonoocoooooo 2 6 Dynamic Methods of Setting the Printer s IP Address
76. t driver is recommended to take Web full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL5c Web only The Printer Command Language driver can be used for applications requiring PCL Note For Windows 2000 XP only Xerox Walk Up Printing Driver Web only This driver enables printing from a PC to any Windows and Macintosh Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Mac OS X version 10 2 and CD ROM and This driver enables printing from a Mac OS X higher Driver Web version 10 2 and higher operating system UNIX Driver Web only This driver enables printing from a UNIX operating system Go to www xerox com drivers for the latest printer drivers Phaser 6360 Color Laser Printer 2 9 Installing the Printer Drivers Windows 2000 or Later To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the computer s CD ROM drive If the installer does not launch do the following a Click Start and then click Run b In the Run window type CD drive gt INSTALL EXE 2 Select your desired language from the list Select Install Printer Driver 4 Select the installation method you want to use and then follow the onscreen instructions See also Advanced Features Guide at www xerox com office 6360suppor
77. ter Warning To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer Use only an approved toner vacuum to clean the printer Do not lubricate the printer with oil Cleaning the Density Sensor The printer displays a message when the density sensor needs cleaning To clean the density sensor 1 Push up the latch on the front of the printer to open Front Door A 6360 046 Phaser 6360 Color Laser Printer 5 2 Cleaning the Printer 2 Remove the transfer roller Squeeze together the tabs at both sides of the transfer roller and gently lift it out of the printer Caution Avoid touching the surface of the roller 6360 035 3 Usea dry towel or cotton swab to clean the density sensor Caution Do not use isopropyl alcohol or canned air on the sensor Phaser 6360 Color Laser Printer 5 3 Cleaning the Printer 4 Reinstall the transfer roller m Insert the rounded ends of the transfer roller into the curved black guides inside the printer 6360 036 m Lock the transfer roller into the printer by pushing down on the tabs until you hear a click 6360 037 5 Close Front Door A 6360 059 Phaser 6360 Color Laser Printer 5 4 Ordering Supplies Ordering Supplies This section includes Consumables on page 5 5 Routine Maintenance Items on page 5 5 When to Order Supplies on page 5 6 Recycling Supplies on pa
78. the tray may cause the printer to jam m Handle transparencies by the edges using both hands to avoid fingerprints and creases which may cause poor print quality m Fan transparencies before loading in the paper tray Phaser 6360 Color Laser Printer 3 25 Printing on Specialty Media Printing Transparencies from Tray 1 MPT 1 Open Tray 1 MPT by pulling out on the handle 6360 046 6360 062 3 Fan the transparencies to release sheets that are stuck together 6360 047 Phaser 6360 Color Laser Printer 3 26 Printing on Specialty Media 4 Insert the transparencies into Tray 1 MPT and adjust the paper guides to fit the transparencies Do not load more than 25 transparencies 6360 050 5 On the control panel select the transparency type and size a Select Change setup and then press the OK button b Select Transparency and then press the OK button c Select the transparency size and then press the OK button 6 In the printer driver select either Transparency as the paper type or Tray 1 MPT as the paper source Phaser 6360 Color Laser Printer 3 27 Printing on Specialty Media Printing Transparencies from Trays 2 5 1 Pull the tray out of the printer 6360 020 2 If necessary open the paper guides m Squeeze the green tab on the length guide and then slide it back The guide clicks into place m Slide the green side guides outward 6360 021 3 Fan the transparencies
79. treWare IS Use this feature to create your own custom paper type with specific settings that you can reuse for routine print jobs such as monthly reports To create custom paper types Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Select the General folder on the left sidebar Select Custom Paper Types re eS PS Enter or modify the settings and then click Save Changes at the bottom of the page Note For more information about creating custom paper types click the Help button on the Properties tab to view the online help Phaser 6360 Color Laser Printer 3 47 Print Quality This chapter includes m Controlling the Quality of Your Prints on page 4 2 m Solving Print Quality Problems on page 4 6 Phaser 6360 Color Laser Printer 4 Controlling the Quality of Your Prints Controlling the Quality of Your Prints This chapter includes m Selecting a Print Quality Mode on page 4 3 m Adjusting Color on page 4 4 The print quality mode and color correction directly control the quality of your prints The print quality mode and paper type directly control the print speed You can change these settings in the printer driver or on the control panel Note Driver settings override the control panel settings See also Advanced Features Guide at www xerox com office 6360support Phaser 6360 Color Laser Printer 4 2 Contro
80. ty media including business cards postcards trifold brochures and weatherproof paper Pre printed paper paper already printed on one side m Custom size paper See also Paper Sizes and Weights for Tray 1 MPT on page 3 7 Advanced Features Guide at www xerox com office 6360support Phaser 6360 Color Laser Printer 3 9 Loading Paper To load paper or other media in Tray 1 MPT 1 Open Tray 1 MPT by pulling out on the handle 6360 046 3 Fan the paper to release sheets that are stuck together Phaser 6360 Color Laser Printer 3 10 Loading Paper 4 Insert the paper transparencies or envelopes in Tray 1 MPT and adjust the paper guides to fit the paper If you are using preprinted or prepunched paper follow these guidelines m For single sided printing place the side to be printed facedown with the top of the paper entering the printer first 6360 064 m For 2 sided printing place the first side to be printed faceup with the bottom of the page entering the printer first Phaser 6360 Color Laser Printer 3 11 Loading Paper m For prepunched paper place the paper with the holes toward the right side of the tray 6360 065 Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 6360 013 5 To use the current tray setup press the OK button on the control panel If you load a new type or size of paper in the tray do the fo
81. type and then press the OK button Do one of the following If your custom paper size is listed in the menu select it and then press the OK button If your custom paper size is not listed in the menu select New Custom Size and then press the OK button Phaser 6360 Color Laser Printer 3 45 Printing on Specialty Media 7 If you selected New Custom Size a For Short Edge use the Up Arrow and Down Arrow buttons to specify the short edge and then press the OK button b For Long Edge use the Up Arrow and Down Arrow buttons to specify the long edge and then press the OK button C Ifthe control panel prompts you for the Paper Orientation use the Up Arrow and Down Arrow buttons to select the direction you are feeding the paper into the tray 6360 058 6360 057 Short Edge Feed Long Edge Feed Note When you define a new custom size it is stored in the printer so it can be used again Up to five custom sizes can be stored in the printer If you define a new custom size after five custom sizes have been stored the new custom size replaces the bottom custom size entry 8 Either use the custom size as the document size in the application or select Tray 1 MPT in the driver as the paper source Phaser 6360 Color Laser Printer 3 46 Creating Custom Paper Types Creating Custom Paper Types You can define custom paper types using CentreWare IS Access these custom types in the printer driver control panel and Cen
82. ury and perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market For disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate Phaser 6360 Color Laser Printer A 7 Index Numerics 2 sided printing 3 23 automatic 3 23 binding edge options 3 24 selecting 3 24 A adjusting color 4 4 all colors too light or too dark 4 11 AutoIP manually setting the printer s IP address 2 7 setting the printer s IP address dynamically 2 6 automatic 2 sided printing 3 23 color correction 4 4 print quality mode 4 3 automatically setting the printer s IP address Windows only 2 6 available printer drivers 2 9 B basic printing 3 2 binding edge printing options 3 24 black and white 4 4 C calibrate colors 4 11 margins 4 15 caution symbols A 6 CentreWare IS changing or modifying the printer s IP address 2 8 enabling DHCP 2 6 setting the printer s IP address dynamically 2 6 changing the IP address using CentreWare IS 2 8 choosing a network connection 2 3 cleaning 5 2 density sensor 5 2 the printer 5 2 clearance location of the printer A 3 color correction 4 4 automatic 4 4 selecting in the printer driver 4 4 color sampler pages 1 8 colors adjustin
83. user 6 7 misfeed at Tray 1 MPT 6 2 misfeed at Tray 2 6 5 preventing 6 2 registration roller 6 10 parts of the printer 1 2 PCL 2 9 fonts 1 4 PhaserSMART 1 9 technical support 1 9 6 14 PostScript 2 9 fonts 1 4 preparing the printer for shipment 5 8 pre printed paper 3 9 Press Match 4 4 color correction 4 4 preventing paper jams 6 2 print adjusting color 4 4 print job selecting a print quality mode 4 3 print quality all colors too light or too dark 4 11 color settings not applied 4 13 colors align incorrectly 4 9 colors vary between computers 4 12 fusing incomplete 4 10 Phaser 6360 Color Laser Printer Index 4 grays not neutral 4 12 lines smudges streaks 4 7 marks or voids appear regularly on the page 4 8 modes 4 2 4 3 PANTONE colors do not match 4 14 printed area does not fit on the paper 4 15 printed colors do not match monitor colors 4 14 repeating defects 4 8 solving problems 4 6 print speed maximum 1 4 printer advanced features 1 4 available configurations 1 4 back view 1 3 caution symbols A 6 changing or modifying the IP address using CentreWare IS 2 8 cleaning the outside 5 2 clearance A 3 configurations 1 4 connection 1 4 control panel features 1 6 drivers 2 9 enabling AutoIP 2 6 enabling DHCP 2 6 features 1 4 fonts 1 4 front 1 2 information resources 1 9 inside view 1 3 internal components 1 3 left side 1 3
84. utorials at www xerox com office 6360support Print Quality on page 4 1 Phaser 6360 Color Laser Printer 6 1 Clearing Paper Jams Clearing Paper Jams This section includes Preventing Jams on page 6 2 Misfeed at Tray 1 MPT on page 6 2 Misfeed at Trays 2 5 on page 6 5 Jam at the Fuser on page 6 7 Jam at the Duplex Unit on page 6 9 Jam at the Registration Roller on page 6 10 See also User Safety on page A 1 Preventing Jams To reduce the occurrence of paper jams follow the guidelines and instructions in the Printing Basics chapter in this guide It includes information about supported paper and media guides for usage and instructions for properly loading paper in the trays Misfeed at Tray 1 MPT To clear the misfeed 1 Remove the jammed paper from Tray 1 MPT 6360 012 Phaser 6360 Color Laser Printer 6 2 Clearing Paper Jams 2 Push up the latch on the front of the printer to open Front Door A 6360 010 3 Remove any jammed paper 6360 011 4 Close Front Door A Phaser 6360 Color Laser Printer 6 3 5 Fan the paper to release sheets that are stuck together 6 Load the paper in Tray 1 MPT m Verify that the paper is clean and not stuck together m Do not load the paper above the fill line m Adjust the paper guides to fit the paper 6360 013 Clearing Paper Jams Phaser 6360 Color Laser Printer 6 4
85. ver Operating System Steps Windows Vista 1 Select the Color Options tab Windows 2000 2 Select the desired color correction Some of the color corrections are Windows XP or grouped under Office Color or Press Match Windows Server 2003 Mac OS X version 1 In the Print dialog box select Image Quality from the drop down list 10 2 and higher 2 Select the desired color correction from the Color Correction drop down list Note If your driver does not display the options listed in the table above go to the website at www xerox com drivers to download the latest driver Phaser 6360 Color Laser Printer 4 5 Solving Print Quality Problems Solving Print Quality Problems This section includes Lines Smudges or Streaks on page 4 7 Repeating Defects on page 4 8 Colors Align Incorrectly on page 4 9 Fusing Is Incomplete on page 4 10 All Colors Are Too Light or Too Dark on page 4 11 Grays Are Not Neutral on page 4 12 Colors Vary Between Computers on page 4 12 Color Settings Not Applied on page 4 13 Printed Colors Do Not Match Monitor Colors on page 4 14 PANTONE Colors Do Not Match on page 4 14 Print Area Is Not Centered on the Paper on page 4 15 Phaser 6360 Color Laser Printer 4 6 Solving Print Quality Problems Lines Smudges or Streaks Problem Black and or colored areas appear on the page in all colors and or in non printed areas Solution To prevent black or colored lines smudges
86. x printing media specified for your Phaser 6360 printer They are guaranteed to produce excellent results with your printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office 6360supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Recommended Media List United States Recommended Media List Europe Phaser 6360 Color Laser Printer 3 3 Supported Paper and Media Paper Usage Guidelines The printer trays accommodate most sizes and types of paper transparencies or other specialty media Follow these guidelines when loading paper and media in the trays m Envelopes thick card stock and custom size paper can be printed from Tray 1 MPT only m Fan paper transparencies or other specialty media before loading in the paper tray m Do not print on label stock once a label has been removed from a sheet m Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips m All envelopes should be printed single sided only m Some wrinkling and embossing may occur when printing envelopes m Do not overlo
87. your printer and its capabilities from the following sources Resources Information Source Installation Guide Quick Use Guide User Guide PDF Packaged with printer Packaged with printer Software and Documentation CD ROM Advanced Features Guide PDF Quick Start Tutorials Video Tutorials Recommended Media List Printer Management Tools Online Support Assistant PhaserSMART Technical Support www xerox com office 6360support www xerox com office 6360support www xerox com office 6360support Recommended Media List United States Recommended Media List Europe www xerox com office pmtools www xerox com office 6360support www phaserSMART com www xerox com office 6360support Information about menu selection or error messages on control panel Information pages Control panel Help button Control panel menu Also available on the Support website Phaser 6360 Color Laser Printer 1 9 More Information Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation It is available for printers with Windows 2000 and later or Mac OS X version 10 2 and higher The Xerox Support Centre appears on the desktop for Windows printers or is placed in the Mac OS X dock It provides a central location for accessing the following information User manuals and video tutorials Solutions to troubleshooting

Phaser® 6360 Color Laser Printer User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents

Phaser&reg; 6360 Color Laser Printer User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents

Phaser® 6360 Color Laser Printer User Guide