Internet Telephony Gateway 2 & 4 Port DeskTop Version User's Guide
Contents
1. Console __ for configuring the ITG 2 Overview ITG User s Guide Chapter 2 Installing the ITG This chapter gives information on how to install the ITG 2 1 Network Requirements For the ITG to successfully operate in your network your network must meet the following requirements 1 A working 10 100 Base T Ethernet The ITG connects to Internet via an Ethernet LAN 2 IP network that supports gateway and subnet mask You ll need a static IP address to assign the ITG 2 2 Installing the ITG Due to the ITG is used in a desktop configuration Ensure that the ITG is placed in a clean well ventilated and vibration free environment When the ITG is used be certain that the unit is placed on a sturdy flat surface near a grounded power outlet At least three inches of clearance must be provided on both sides of the ITG for good ventilation 2 3 Connecting to the telephony devices The ITG supports two types of TIM One is FXO and the other is FXS 2 ports ITG supports FXS only and 4 ports ITG supports 2 FXO and 2 FXS Each port has RJ11 ports for connecting to telephony devices The FXO module is designed for connecting to PBXs or central office switches The FXS module is designed for connecting to analog telephone sets or G3 fax machines Connecting the telephony devices to the appropriate RJ11 ports on the TIM Warning connection of incorrect telephony devices to the ports on the TIM can cause permanent damage2. Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Local_Destination_Channel from Main Menu Add Local Destination ID Destination ID B Channel Number P Local_Destination Channel Complete Clear All Changes aa 2 Push Complete button And screen will show Add Destination ID Result table The Destination ID 3 is bound to local channel 2 3 Purpose add destination ID to destination IP mapping table of phone number 201 into dial plan Back To Dial Plan Menu Gateway A s telephone number 301 setting 301 locate in Port 4 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Telephone from Main Menu 2 Push Complete button And screen will show Telephone Number Added 301 OK table Telephone number 301 is added in gateway dial plan 3 Purpose add telephone address to hunt group mapping table of phone number 301 into dial plan Making a Call with ITG ITG User s Guide Add Telephone Mumbers Telephones Number Cs pi Hunt arope E Min DigiE Max iaf Strip Length P Append Tretie eat 4 Purpose add telephone address to hunt group mapping table of phone number 301 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Hunt Gr
3. Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Telephone from Main Menu Add Telephone Numbers Hunt Group ID 11 Telephone Number LRO CS Min Digits D Max Digits p i Strip Length 0 Telephone Append Prefix Noe More Entries for The Same Hunt Group Complete Clear All Changes 2 Key in 301 firstly and push More Entries for The Same Hunt Group button and key in 201 and push More Entries for The Same Hunt Group button and key in 800 and push More Entries for The Same Hunt Group button and key in 801 3 Push Complete button And screen will show Telephone Number Added 301 amp 201 amp 800 amp 801 OK table Telephone number 301 amp 201 amp 800 amp 801 are stored in gateway dial plan 600 Making a Call with ITG ITG User s Guide 4 Purpose add telephone address to hunt group mapping table of phone number 301 amp 201 amp 800 amp 801 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Hunt Group from Main Menu Add Hunt Group IDs Hunt Group E fii Destination IDC El Moc Destinations dor The Same Hum Group Hunt Sroup 2 Push Complete button And screen will show List All Hunt Group IDs Result table 3 Purpose add hunt group to destination I
4. They are described in the following sections Making a Call with ITG 24 ITG User s Guide Application A FXS Application A has two possible connections The A 1 connection shows the connection between the gateway to telephone set POTS or FAX machine The FXS module is used in the A 1 connection The other connection A 2 on the right hand side is used to connect the gateway and PBX that has the CO trunk interface FXS is also used in this connection The telephone sets connected to PBX can be either POTS or digital telephone depending upon the PBX capability PBX Connection A1 il FXS L sae ee A WN NIII Tdephor Td ephor Tdephor Te echone Making a Call with ITG 25 ITG User s Guide Application B FXS FXO combination Application B has three possible connections The B 1 connection is a normal trunk connection between the CO switch and PBX The B 2 connection is identical to the A 1 connection mentioned in Application A The B 3 connection is used to connect the PBX and gateway through the internal analogue lines provided by the PBX In this case the FXO module has to be used and the FXO ports will serve the same roles as the analogue telephone sets Note If the PBX used in the B 3 connection is a digital type a certain analog terminal adapter is needed to provide an analog interface to the FXO module In this application The caller
5. apihin Mowe Entries or The Same Hunt Group Complele Clear All Changes 2 Key in 550 firstly and push More Entries for The Same Hunt Group button and key in 551 3 Push Complete button And screen will show Telephone Number Added 550 amp 551 OK table Telephone number 550 amp 551 are stored in gateway dial plan 4 Purpose add telephone address to hunt group mapping table of phone number 550 amp 551 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Hunt Group from Main Menu Making a Call with ITG 11 ITG User s Guide Add Hurt Geoup ILD Hunt Group Ds M Destnaten Dc Ell Hore Destinations ior The Same Hunt Group jadi El EE EEE zl 2 Push Complete button And screen will show List All Hunt Group IDs Result table 3 Purpose add hunt group to destination ID mapping table of phone number 550 amp 551 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Remote_Destination_IP from Main Menu ar Add Remote Destination ID Destination ID I IP Address 192168035 Remote_Destination IP x Complete Clear All Changes So 2 Push Complete button And screen will show Add Destination ID Result The Destination ID 11 is boun
6. 899 is connected to Port 1 4 PBX has an outside call to PSTN Digit 0 is connected to outside call 5 Phone number 03 87654321 is an PBX representative number 03 is an area code 6 There is telephone set define phone A its number is 03 12345678 7 Port 3 of FXS has a telephone set connected its phone number is 201 8 Port 4 of FXS has a telephone set connected its phone number is 301 Gateway B 2 ports ITG is configured as following 1 Gateway B IP 192 168 0 55 mask IP 255 255 255 0 gateway IP 0 0 0 0 virtual IP 2 Port 1 of FXS has a telephone set connected its phone number is 550 3 Port 2 of FXS has a telephone set connected its phone number is 551 0 00 Making a Call with ITG ITG User s Guide Gateway A and Gateway B dial plan setting Gateway A address translation table Address Entry Gateway A hunt group table Group id Type Members Member ids 1 2 1 1 3 2 1 3 4 2 1 4 11 2 1 11 Gateway A destination table Destid Mode Destination Address Hunt Min Max Prefix Prefix Entry Grp_Id Digits Digits strip Address 550 None 55L None 2 None 3 Nga 8 None 899 None 0 None 03 del 0 10 0 None ITGB hunt group table Group id Type Members Member ids 1 2 1 1 2 1 11 2 1 11 ITGB destination table Making a Call with ITG 21 ITG User s Guide Destid Mode Destination 1 Local PORT 0 2 Local PORT 1 11 H 323 Dest 192 168 0 20 172
7. B 2 ports ITG is configured as following 1 Gateway B IP 192 168 0 55 mask IP 255 255 255 0 gateway IP 0 0 0 0 virtual IP 2 Port 1 of FXS has a telephone set connected its phone number is 550 3 Port 2 of FXS has a telephone set connected its phone number is 551 Local gateway IP setup we are setting gateway A 1 Please select Main Menu Configure System Settings ITG IP Settings from Main Menu Making a Call with ITG ITG User s Guide 2 Key in IP Address 192 168 0 20 Subnet Mask 255 255 255 0 and Default IP Gateway Address 0 0 0 0 in the related fields 3 And push Save The Change button E m Ble Bi Yew Go Conmmnime Help 22 23 28 amp 83 HO Back ocd Reload Hore rma af Boke fy Location ty 0150 16 0 etry ae B IP Address Settings Ep addi TAO Subnet Mak EED a Default F Gateway Address ROO IE a Default IF Gateway is not desired please enier 0 0 0 0 Local gateway local telephone number setup Gateway A s telephone number 800 setting 800 locates at Port 1 of FXO 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add telephone from Main Menu Auld Telephone Mumbers Telephone Humber A Hunt Group fo Min Digits P_ Max Digits F Ship Lengih P Append Pret Ped Mest intl fe The eet Hest Cheep Saegice Gc An Gangs 2 Push More Entries for The Same Hunt Group button 6
8. Settings To Flash The above setting will be stored to flash memory We have finished gateway B VoIP call application setting We can enjoy VoIP call between gateway A and gateway B application now Wo Making a Call with ITG ITG User s Guide Chapter 4 Making a Call with ITG This chapter how to make phone calls from telephony devices connected to the ITG directly or indirectly 4 1 Making a call with ITG FXS Module ITG has two slide in modules FXS module can connect to analogue phone directly and FXO module can connect to PBX Connection analogue telephone set connects to FXS module port Operation 1 Pick up this analogue telephone set you can hear the ITG dial tone at the telephone set 2 The related LED will be lighted at the green color when the telephone set is pick up For Example If the telephone set is connected to the second port of FXS When you pick up the telephone set the second LED will be lighted at the green color 3 We can dial the desired destination phone number at the telephone set If the desired destination phone number is legal the ITG will play two quick address ack tones Du Du to destination If the desired destination phone number is illegal the ITG will play three quick out of service tones please check the dial plan and your desired destination phone number 4 2 Making a call with ITG FXO Module Connection analogue telephone set connects to FXO module port Op
9. l92 168 0350 Subnet Mask 255 255 2850 m Default IP Gateway Address POOT If a Default IP Gateway is not desired please enter 0 0 0 0 Local gateway local telephone number setup Gateway B s telephone number 550 setting 550 locates at Port 1 of 2 ports ITG 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Telephone from Main Menu Add Telephone Numbers dpe ite Cti Ce S Hunt Groep E im Mia Dagits f Max Dog i amp Langa b Append ici et i SCSC C S S More Enties for The Same Hunt Group Comple Clear All Changes 2 Push Complete button And screen will show Telephone Number Added 550 OK table Telephone number 550 is stored in gateway dial plan Add E Making a Call with ITG 13 ITG User s Guide 3 Purpose add telephone address to hunt group mapping table of phone number 550 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Hunt Group from Main Menu Add Hunt Group IDs Hunt Group DE Destination IDO I _ More Destinations for The Same Hunt Group HuntGroup Complete Clear All Changes 2 Push Complete button And screen will show List All Hunt Group IDs Result table 3 Purpose add hunt group to destination ID mapping tabl
10. to the TIM and or the ITG 2 4 Connecting to the Network The RJ45 network port on the rear panel supports 10 100 Mbps half duplex connections to Ethernet You can use either Category 3 or 5 straight through UTP cable for 10 Mbps connections but use Category 5 for 100 Mbps connections To connect to Ethernet insert one end of the Ethernet cable to the RJ45 port on the rear panel of the ITG and other end of the cable to an Ethernet switching hub or repeater hub 2 5 Providing Power to the ITG To provide power to the ITG complete the following steps 1 Connect one end of the power cord that came with the ITG to the power receptacle on the rear panel 2 Connect the other end of the power cord to an AC power outlet Installing the ITG ITG User s Guide 3 The ITG will execute the memory testing and application code automatically 2 6 Assigning IP address to the ITG The IP address is the unique logical address identifying each IP node such as the ITG on an IP network An IP address is a 32 bit number expressed as four decimal numbers from 0 to 255 separated by periods The ITG needs a static IP address and be aware of the subnet mask and default gateway typically a router of your network to be able to send to and receive data from the IP network Consult your network manager to obtain a unique and static IP address for the ITG the IP subnet mask and default gateway of your network and fill out the work sheet in Appendix D bef
11. 0 TCP Making a call between gateway A and Gateway B Case 1 Gateway Phone to Gateway Phone Gateway B phone 550 calls to Gateway A phone 201 Human operation at GW B Equipment operation Human operation at GW A Caller side Called Side Pick up phone 550 1 ITG dial tone is heard 2 the first LED will be green at GW B Dial 201 1 Du Du is heard 2 VoIP communication is going Ring back tone is heard 1 The third LED is lighting at Phone 201 is ringing GW A po Pick up phone 201 Enjoy VoIP PoE joy VoIP The above process is the same as Gateway B phone 550 calls to Gateway A phone 301 800 and 801 Case 2 Gateway Phone to PSTN Phone Gateway B phone 550 calls to phone A number 03 12345678 Human operation at GW B Equipment operation Human operation at Phone Caller side A Receiver Side Pick up phone 550 1 ITG dial tone is heard 2 the first LED will be green at GW B EOS lt a oao 2 VoIP Communication is going ee o GW A 1 Gateway A is connected to PBX outside call PSTN dial tone is heard 1 Gateway B is connected to gateway A by Hub 2 Gateway A is connected to PSTN Ring back tone is heard Phone 12345678 is ringing po Phone 12345678 picks up Enjoy VP Enjoy VoIP The above process is the same as Gateway A phone 200 201 800 801 calls to phone A number 03 12345678 D2 Making a Call with ITG ITG User s Guide Case 3 PSTN Phone to Gateway Phone Phone A number 03 12345678 calls to Gateway ph
12. AN at 10Mb s The gateway is connected to LAN Data collision is occurring on the network connection The line is idle The line is being used The line is ringing Reset Button There is a push button located behind a small hole next to the SYSTEM LED This button allows you to reset the ITG or force the ITG to enter firmware upgrade mode To reset the gateway push a small stiff object into the hole until the SYSTEM LED stops blinking then release the button Powering on the gateway while pressing down the button for 5 seconds forces the ITG to enter download mode 1 3 Rear Panel The rear panel of the ITG has two FXS ports for 2 ports ITG and four ports with two FXO and two FXS ports for 4 ports ITG Depending on the type of the telephony interface The telephony interface ports may be connected to telephony devices such as PBX KTS and telephone sets of central office In addition to the telephony interface ports there is an power adapter connection hole on the rear panel LAN Console Ports The ITG is equipped with an Ethernet interface with 10 100 Mbps auto negotiation capability The Ethernet interface port is located on the rear panel In addition to the Ethernet interface port there is a 9 pin RS 232 interface port on the rear panel Their functions are described below a Pe ase Connecting the ITG to a 10 100 Mbps Ethernet network 9 pin RS 232 User Connecting the ITG to a VT 100 terminal or terminal emulator
13. D mapping table of phone number 301 amp 201 amp 800 amp 801 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Remote_Destination_IP from Main Menu Add Remote Destination ID Destination ID IP Address 192 168 0 20 Remote Destination IP Complete Clear All Changes a 2 Push Complete button And screen will show Add Destination ID Result The Destination ID 11 is bound to IP address 192 168 0 20 for H 323 VoIP application 3 Purpose add destination ID to destination IP mapping table of phone number 301 amp 201 amp 800 amp 801 into dial plan Back To Dial Plan Menu Making a Call with ITG 17 ITG User s Guide Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu List Telephone from Main Menu we can list the above telephone number setting Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu List Hunt Group from Main Menu we can list the above hunt group setting Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu from Main Menu and select List Remote_Destination_IP or Local_Destination_Channel we can list the above destination ID setting Please select Main Menu Dial Plan Store
14. Internet Telephony Gateway 2 amp 4 Port DeskTop Version User s Guide Table of Contents Chapter1 Overview 1 1 Features 1 2 Front Panel LED Indicators Reset Button 1 3 Rear Panel LAN Console Ports Chapter 2 Installing the ITG 2 1 Network Requirements 2 2 Installing the ITG 2 3 Connecting to the telephony devices 2 4 Connecting to the Network 2 5 Providing Power to the ITG 2 6 Assigning IP address to the ITG Chapter3 Configuring ITG from a Web Browser 3 1 Web Browser setting sample Chapter4 Making a Call with ITG 4 1 Making a call with ITG FXS Module 4 2 Making a call with ITG FXO Module 4 3 Making a call with ITG Application Sample Chapter5 Application Samples 5 1 Module Configuration Chapter6 Troubleshooting Tips ITG User s Guide pd NN Nene RWW WW WwW We 19 19 19 20 24 24 27 Preface ITG User s Guide Chapter 1 Overview This chapter gives an overview of the 2 ports amp 4 ports desktop version Internet Telephony Gateway ITG and a detailed description of its front panel and rear panel 1 1 Features The ITG is a cost effective and highly reliable analog Voice over IP VoIP Gateway that offers toll quality voice and real time fax data over IP networks With its embedded architecture the gateway is ideal for VoIP applications associated with Remote Office and Branch Office ROBO environments With its built in user friendly interface the gateway may be installed easily a
15. Making a Call with ITG ITG User s Guide Add Telephone Munbers a Hon Group ID J Telephone Humbe Min Digit E Mart Dii C r P_ a Append Fredise ome 3 Push Complete button And screen will show Telephone Number Added 800 801 OK table Telephone number 800 801 are added in gateway dial plan 4 Purpose add telephone address to hunt group mapping table of phone number 200 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Hunt Group from Main Menu Add Hunt Group IDs Hunt Group ID f Destination ID 0 f More Destinations for The Same Hunt Group HuntGroup Complete Clear All Changes 2 Push Complete button And screen will show List All Hunt Group IDs Result table 3 Purpose add hunt group to destination ID mapping table of phone number 200 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Local_Destination_Channel from Main Menu Making a Call with ITG ITG User s Guide Add Local Destination I Destination Ii f Channel Number A Local Destination Channel 2 Push Complete button And screen will show Add Destination ID Result table The Destination ID 1 is bound to local channel 0 3 Purpose add des
16. d to IP address 192 168 0 55 for H 323 VoIP application 3 Purpose add destination ID to destination IP mapping table of phone number 550 amp 551 into dial plan Back To Dial Plan Menu Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu List Telephone from Main Menu we can list the above telephone number setting Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu List Hunt Group from Main Menu we can list the above hunt group setting Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu from Main Menu and select List Remote_Destination_IP or Local_Destination_Channel we can list the above destination ID setting Roo Making a Call with ITG ITG User s Guide Please select Main Menu Dial Plan Store Settings To Flash The above setting will be stored to flash memory At this moment we have finished gateway A VoIP call application setting We are going to have the same process to setup gateway B Local gateway IP setup we are setting gateway B 1 Please select Main Menu Configure System Settings ITG IP Settings from Main Menu 2 Key in IP Address 192 168 0 50 Subnet Mask 255 255 255 0 and Default IP Gateway Address 0 0 0 0 in the related fields 3 And push Save The Change button IP Address Settings u IP Addresss
17. e of phone number 550 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Local_Destination_Channel from Main Menu Add Local Destination 1D Destinzdon IE fi Chancel Sumber E Local Dectiration Channel E Complete Chea All Changes 2 Push Complete button And screen will show Add Destination ID Result table The Destination ID 1 is bound to local channel 0 3 Purpose add destination ID to destination IP mapping table of phone number 550 into dial plan Gateway B s telephone number 551 setting 551 locates at Port 2 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Telephone from Main Menu 2 Push Complete button And screen will show Telephone Number Added 551 OK table Telephone number 551 is stored in gateway dial plan 14 Making a Call with ITG ITG User s Guide 3 Purpose add telephone address to hunt group mapping table of phone number 551 into dial plan Add Telephone Numbers Telephone Number BE CS Hunt Group DE Min Digits h Max Digits BT add E Strip Length P Telephone Append Prefix None More Entries for The Same Hunt Group Complete Clear All Changes Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Ph
18. eration 1 Pick up this analogue telephone set you can hear the PBX dial tone at the telephone set In some cases you have to dial a specific number to get the connection between telephone set and PBX 2 Dial the phone number which is connected between PBX and ITG FXO module port 3 When the ITG is connected the related LED will be lighted green Making a Call with ITG 19 ITG User s Guide For Example If the telephone set is connected to the second port of FXO When the PBX is connected to ITG FXO port the second LED will be green 4 We can dial the desired destination phone number on the telephone set If the desired destination phone number is legal the ITG will plan two quick sounds Du Du to destination If the desired destination phone number is illegal the ITG will plan out of service sound please check the dial plan and your desired destination phone number 4 3 Making a call with ITG Application Sample amp gt Phone A Number 03 12345678 PBX Number 03 87654321 PSTN GW B Hub LAN amp Console m MI sso sor l D O Quo D Scenario description There are two gateways connected by a Hub Gateway A 4 ports ITG is configured as following 1 Gateway A IP 192 168 0 20 mask IP 255 255 255 0 gateway IP 0 0 0 0 virtual IP 2 Port 1 of FXO is connected to PBX There are two telephone sets connected by PBX their phone numbers are 800 and 801 3 PBX has a number
19. in the B 2 connection can use the Gateway through its FXS module to communicate with the party on the other end in the B 3 connection The phone call is forwarded through the FXS module in the B 2 Gateway and is received by the FXO module in the B 3 gateway which is connected to the PBX which will then switch to the dedicated terminal The same caller can also use the feature that the Gateway provides to redial the local number through the PBX to the public switch in order to reach the person inside the region that the public switch serves Connection B 1 PBX nt SSS 6 Making a Call with ITG ITG User s Guide Chapter6 Troubleshooting Tips This section provides solutions for problems you may possibly encounter while installing and connecting your Internet Telephony Gateway Power PWR LED is not illuminate 1 Check the power adapter connection 2 If the power adapter or power cord is connected to the gateway check that the cord is securely plugged into the power socket on the rear of the console 3 Check that the other end of the power adapter or power cord is securely plugged into the power outlet 4 If both ends of the power cord are properly connected and there is still no power the gateway might have a faulty power outlet power adapter or power cord 5 Change to another power outlet or obtain another power adapter or power cord LNK LED i
20. nd conveniently to yield immediate cost savings One Internet Telephony Gateway supports up to eight voice or Fax communications simultaneously Implemented with an efficient Real Time Operating System RTOS and flash memory the ITG provides upgradeable capabilities so it may be programmed with updated firmware locally or via the network at any time It comes equipped with remote management capabilities configurable signaling to work with PBX KTS and or telephone The ITG utilizes advanced VoIP related technology It includes various voice coders and fax algorithms echo cancellation Voice Activity Detection VAD Comfort Noise Generation CNG and lost packet recovery algorithms 1 2 Front Panel The front panel of the ITG contains a push button and LED indicators The following figure illustrates the front panel of the ITG Internet Telephony Gateway SYSTEM LAN ENE A ACT 100 LINK COL e A e e Figure 1 1 2 ports ITG Front Panel Internet Telephony Gateway SYSTEM LAN ee Nea ACT 100 LINK COL e PWR e Figure 1 2 4 ports ITG Front Panel LED Indicators The LED indicators on the front panel display the current status of the ITG as described in the following table Overview 1 ITG User s Guide Power is supplied to the gateway SYSTEM Green Blinking The system is running Heartbeat LED Data is presented on LAN The gateway is connected to LAN at 100Mb s The gateway is connected to L
21. one 551 me A Caller side B Po ee 551 Receiver Side ee 2 PBX ee voice greeting Dial Dial 889 TRS aa The first LED is green at GWA 2 ITG dial tone is heard Dial 551 1 Du Du is heard 2 VoIP eee is going Ring back tone is heard back tone is heard eT 551 is ringing nee Sauer Pick up phone 551 Enjoy VoIP Po Enjoy VoIP The above process is the same as Phone A calls to phone numbers 200 201 800 801 or 550 Making a Call with ITG ITG User s Guide Chapter5 Application Samples This section discusses the various environments and situations where you can use the Internet Telephony Gateway 5 1 Module Configuration Internet Telephony Gateway supports FXS and FXO modules FXS Foreign Exchange Station FXS provides power and ringing signals to its interfacing equipment It is not intended for connection to the Public Switched Telephone Network It is a station loop start operation that provides a connection to 1 a standard single line analog telephone system 2 the line circuit of a key telephone system 3 a loop start trunk circuit of a Private Branch Exchange PBX that normally connects to incoming Central Office circuits FXO Foreign Exchange Office FXO recognizes signals and draws current to indicate an active state It is a trunk loop start operation that emulates a single line telephone to 1 Central Office lines 2 PBX station There are three basic environments that the ITG can be applied to
22. one Hunt Group Dest Setting Menu Add Hunt Group from Main Menu Add Bunt Group TDs Hoot Giep ID i Destination IDO E Mare Destinations for The Same Hunt Group Ea TET Compete Cear AT Changes 2 Push Complete button And screen will show List All Hunt Group IDs Result table 3 Purpose add hunt group to destination ID mapping table of phone number 551 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Local_Destination_Channel from Main Menu 2 Push Complete button And screen will show Add Destination ID Result table The Destination ID 2 is bound to local channel 1 3 Purpose add destination ID to destination IP mapping table of phone number 551 into dial plan Making a Call with ITG 15 ITG User s Guide Add Local Destination ID Destination ID Channel Number E Local Destination Channel Complete Clear All Changes ee Local gateway remote gateway IP amp remote telephone number setup Gateway B s remote gateway IP amp remote telephone number 301 amp 201 amp 800 amp 801 setting Back To Dial Plan Menu Gateway B s remote telephone number 301 amp 201 amp 800 amp 810 setting Due to 301 amp 201 amp 800 amp 801 locate in remote gateway we usually define its hunt group number is beginning at number 11 at this dial plan setting 1
23. ore configuring the gateway Procedures for assigning IP address default gateway and subnet mask is available in Chapter 4 4 Installing ITG ITG User s Guide Chapter 3 Configuring ITG from a Web Browser 3 1 Web Browser setting sample This section describes how to use web browser to build a sample scenario dial plan in ITG We suggest some steps to setup dial plan at web browser setting Please draw down scenario to have a VoIP call application Local gateway IP setup Local gateway local telephone number setup Local gateway remote gateway IP amp remote telephone number setup Oh Please draw down scenario to have a VoIP call application In order to describe the dial plan of Internet Telephony Gateway we would like to have the following scenario to step by step the gateway setting by web browser In case you don t have PBX on hand please ignore GW A Port 1 setting GWA GW B LAN amp Console 301 gor LD 550 D gt amp gt Dro Scenario description There are two gateways connected by a Hub Gateway A 4 ports ITG is configured as following 1 Gateway A IP 192 168 0 20 mask IP 255 255 255 0 gateway IP 0 0 0 0 virtual IP 2 Port 1 of FXO is connected to PBX There are two telephone sets connected by PBX their phone numbers are 800 and 801 3 Port 3 of FXS has a telephone set connected its phone number is 201 4 Port 4 of FXS has a telephone set connected its phone number is 301 Gateway
24. oup from Main Menu Add Hum Creup 1s imne Destination 1D cs 2 Push Complete button And screen will show List All Hunt Group IDs Result table 3 Purpose add hunt group to destination ID mapping table of phone number 301 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Local_Destination_Channel from Main Menu 2 Push Complete button And screen will show Add Destination ID Result table The Destination ID 4 is bound to local channel 3 3 Purpose add destination ID to destination IP mapping table of phone number 301 into dial plan W000 Making a Call with ITG ITG User s Guide Auld Local Destination MO a Destination 1D Channel Humber F Local gateway remote gateway IP amp remote telephone number setup Gateway A s remote gateway IP amp remote telephone number 550 amp 551 setting Back To Dial Plan Menu Gateway A s remote telephone number 550 amp 551 setting Due to 550 amp 551 locate in remote gateway we usually define its hunt group number is beginning at number 11 at this dial plan setting 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu from Main Menu Add Telephone Numbers Hunt Group IDs L Telephone Numba L Min Digits BO Max Digit A Ship Length A
25. s not illuminate 1 Check the ITG was connected correctly a Powered on b Correctly connected 2 Check if the cable connect to an end device is a standard straight through network Ethernet cable 3 Make sure connectors at both end are securely seated 4 Check the ITG IP setting is correct Line module port LED is not illuminate when pick up the phone 1 Check the RJ11 telephone line is connected correctly between phone set and line module port There is no dial tone when pick up the phone 1 Check line module port LED illuminate 2 Check the RJ11 telephone line is connected correctly between phone set and line module port There is an out of service tone when dialing destination phone number 1 Check the dial plan setting address table hunt group table and destination table at the destination phone number There is no connected tone when dialing destination phone number 1 Check the IP network Ethernet cable Ethernet port and GW IP setting is connected correctly 2 Check the destination ITG and phone is available Final Steps If the procedures in this section have not solved the problem reset the gateway Making a Call with ITG 27 ITG User s Guide several times by turning the power on and off If the problem still exists contact customer support Bo Making a Call with ITG
26. tination ID to destination IP mapping table of phone number 200 into dial plan Channel Number can have values from 0 to number of ports 1 Back To Dial Plan Menu Gateway A s telephone number 201 setting 201 locates at Port 3 of FXS 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add telephone from Main Menu Add Telephone Mambers e Telephone Murta tf Cis Hani Group I0 F hin Dighs t hax Digit Grip Lengi E Append Felis eS Mote Entia fea The Same Heat Group Compiee Clear All Changes 2 Push Complete button And screen will show Telephone Number Added 201 OK table Telephone number 201 is added in gateway dial plan 3 Purpose add telephone address to hunt group mapping table of phone number 201 into dial plan Back To Dial Plan Menu 1 Please select Main Menu Dial Plan Phone Hunt Group Destination Settings Phone Hunt Group Dest Setting Menu Add Hunt Group from Main Menu 8 Making a Call with ITG ITG User s Guide Add Hunt Group IDs Hunt Group DB Destination DOP More Destinations for The Same Hunt Group HuntGroup Compete Clear All Changes 2 Push Complete button And screen will show List All Hunt Group IDs Result table 3 Purpose add hunt group to destination ID mapping table of phone number 201 into dial plan Back To Dial Plan Menu 1 Please select
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