HD OMNI Troubleshooting Read Me
Contents
1. 4 Click the Monitor tab Hardware Setup Peripherals HD OMNI 1 interface HD OMNI Main Anaiogin Analog Out Monitor Mixer Analog DB 25 AES EBU D8 25 Di HD Core PCle 1 CR Path Fold Down oy r i 1 2 3 41516 7 8 11213 4 5 6 7 8 112 Clock Source D wl tie Internal 3 Loop Master HD OMNI 1 Engage Fold Down for MAIN Sample Rate 48 kHz 3 Engage Fold Down for ALT Control Room Fold Down _ Fold Down Between CR Paths Headphone Fold Down Fold Down if Control Room is Larger than Stereo C identity om Figure 13 Hardware Setup Monitor page 5 For the MAIN CR Path select Stereo from the Format selector 6 For the MAIN CR Path Analog DB 25 1 and 2 click to assign L and R monitor output paths 7 For the ALT CR Path select None from the Format selector 8 Click the Main tab Hardware Setup Peripherals HD OMNI 1 Interface HD OMNI Maini Analogin Analog Out Monitor Mixer Input Output 1 2 Analog 1 2 ES Monitor 1 2 i 3 4 None E None E HD Core PCle 1 5 6 None E Mone E Clock Source 7 8 None E None E Internal 3 Loop Master HD OMNI 1 Digital 1 2 Input Format Optical Output Format Sample Rate Ats esu anat a8 kHz 3 O sipoir Q Optical s POIF Optical S PDIF S PDIF Output Format Sample Rate Conversion Tascam Ext Clock Output Word Clock 48 kHz _ Identify Cox Figure 14 Hardware Setup Ma2. Test B Session and Observe the Results Do the following 1 Choose File gt Open Session 2 Navigate to the location where you saved the Test B troubleshooting session select it and click Open You should be able to see the meters on all tracks registering a signal of around 20db you should not hear anything This in dicates the equipment has passed the test and is functioning properly Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 Test C Optical S MUX 176 4 kHz 192 kHz Loop Test Cable Connections for Pro Tools HD OMNI Audio Interface Make the following cable connections for Optical S MUX 176 4 kHz 192 kHz Loop Test C To perform this test you will need to connect a total of 2 Optical cables 1 Connect the first Optical cable from the left 1 2 OPTICAL OUT to 1 2 OPTICAL IN 2 Connect the second Optical cable from the right 3 4 OPTICAL OUT to 3 4 OPTICAL IN INPUT S PDIF OPTICAL REMOTE s EN ETEN a 6 j IN AE Figure 7 Optical loop back connections When the Troubleshooting session is open this lets Pro Tools pass an audio signal from the Optical output ports and receive it back on the Optical input ports Launch Pro Tools and Configure Hardware Setup and I O Setup Configure Hardware Setup for Optical S MUX 176 4 kHz 192 kHz Loop Test C 1 Launch Pro Tools 2 If the Quick Start dialog appears click Cancel 3 Choose Setup gt Hardware
3. OPTICAL IN INPUT S PDIF OPTICAL REMOTE s EN ETEN a 6 j IN AE Figure 4 Optical loop back connections When the Troubleshooting session is open this lets Pro Tools pass an audio signal from the Optical output ports and receive it back on the Optical input ports Launch Pro Tools and Configure Hardware Setup and I O Setup Configure Hardware Setup for Optical S MUX 88 2 kHz 96 kHz Loop Test B 1 Launch Pro Tools 2 If the Quick Start dialog appears click Cancel 3 Choose Setup gt Hardware Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 4 Click the Monitor tab Peripherals HO OMNI 1 Interface HD OMNI Main Analogin Analog Out Monitor Mixer HD Core PCle 1 AES EBU DB 25 Dig crru ormat rat Dow PERE PEERED ETT Secme a Internal aur None None Loop Master HD OMNI 1 __ Engage Fold Down for MAIN Sample Rat wissen _ Engage Fold Down for ALT 96 kHz Control Room Fold Down _ Fold Down Between CR Paths cr Headphone Fold Down Fold Down if Control Room is Larger than Stereo C identity Figure 5 Hardware Setup Monitor page 5 For the MAIN CR Path select None from the Format selector 6 For the ALT CR Path select None from the Format selector 7 Click the Main tab Peripherals HO OMNI 1 Interface HD OMNI Analogin Analog Out Monitor Mixer Input Output 1 2 ADAT S MUX 1 2 ES ADAT S MUX
4. Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 4 Click the Monitor tab Peripherals HOOMNI T Interface HD OMNI Main Analogin Analog Out Monitor Mixer HD Core PCle 1 AES EBU DB 25 Dig reer BEE EEE PED ED STeTe Clock Source m Fare Loop Master HD OMNI 1 __ Engage Fold Down for MAIN reaa _ Engage Fold Down for ALT 192 kHz B Control Room Fold Down Fold Down Between CR Paths E Headphone Fold Down Fold Down if Control Room is Larger than Stereo ES C identity lt Figure 8 Hardware Setup Monitor page 5 For the MAIN CR Path select None from the Format selector 6 For the ALT CR Path select None from the Format selector 7 Click the Main tab adware Setup Peripherals HO OMNI 1 Interface HD OMNI Analogin Analog Out Monitor Mixer Input Output 1 2 ADAT S MUX 1 2 ADAT S MUX l 2 3 4 ADAT S MUX 3 4 cS ADAT S MUX 3 4 HD Core PCle 1 Ls R Ta Staats 7 8 None E None 3 Internal Loop Master HD OMNI 1 Digital 1 2 Input Format Optical Output Format Sample Rate e AES EBU C ADAT S MUX _ 192 kHz J O s PoiF Optical S PDIF O Optical S PDIF S PDIF Output Format _ Sample Rate Conversion J Tascam Ext Clock Output Word Clock 192 kHz C identity ew Figure 9 Hardware Setup Main page 8 Ensure that the Sample Rate is set to 192 kHz 9 Ensure that Optical Output Format is set to ADAT S MUX 10 Set the
5. Sample Rate Cate Ch6 Speaker 10 dBu Line 24 dBu gt Ch Speaker 10 dBu Line 24 dBu Ch8 Speaker 10 dBu Line 24 dBu _ Identify Figure 16 Hardware Setup Analog Out page 14 Ensure that TRS Mirrors is set to Analog Out 1 2 15 Click OK to close the Hardware Setup dialog 16 Choose Setup gt I O 17 Click the Output tab 18 Click Import Settings and browse to where you saved a copy of this troubleshooting session Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 14 19 Select the file Test E pio in the Test E session folder and click Open 20 Click Yes when you are prompted to delete any existing unused paths 21 Click OK to close the I O Setup Open the Test E Session and Observe the Results Do the following 1 Choose File gt Open Session 2 Navigate to the location where you saved the Test E troubleshooting session select it and click Open With the volume turned down un mute your audio monitors speakers and slowly start bringing up the volume level You should hear a 1 kHz Sine wave test tone This indicates the equipment has passed the test and is functioning properly Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 15
6. 1 2 3 4 ADAT S MUX 3 4 E ADAT symux 3 4 HD Core PCle 1 meee m 5 6 ADAT S MUX 5 6 ADAT S MUX 5 6 SESS 7 8 ADAT S MUX 7 8 E ADAT s mux 7 8 Z Internal B Loop Master HD OMNI 1 Digital 1 2 Input Format Optical Output Format Sample Rate ats esu ADAT s mux 96 kHz Os Por O Optical s POIF O Optical S PDIF S PDIF Output Format Sample Rate Conversion J Tascam Ext Clock Output Word Clock 96 kHz O identity e Figure 6 Hardware Setup Main page 8 Ensure that the Sample Rate is set to 96 kHz 9 Ensure that Optical Output Format is set to ADAT S MUX 10 Set the Inputs and Outputs as follows e 1 2 to ADAT S MUX 1 2 e 3 4 to ADAT S MUX 3 4 5 6 to ADAT S MUX 5 6 e 7 8 to ADAT S MUX 7 8 11 Click OK to close the Hardware Setup dialog 12 Choose Setup gt I O 13 Click the Input tab 14 Click Import Settings and browse to where you saved a copy of this troubleshooting session Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 15 Select the file Test B pio in the Test B session folder and click Open 16 Click Yes when you are prompted to delete any existing unused paths 17 Click the Output tab 18 Click Import Settings and browse to where you saved a copy of this troubleshooting session 19 Select the file Test B pio in the Test B session folder and click Open 20 Click Yes when you are prompted to delete any existing unused paths 21 Click OK to close the I O Setup Open the
7. Click OK to close the I O Setup Open the Test D Session and Observe the Results Do the following 1 Choose File gt Open Session 2 Navigate to the location where you saved the Test D troubleshooting session select it and click Open You should be able to see the meters on all tracks registering a signal of around 20db you should not hear anything This in dicates the equipment has passed the test and is functioning properly Test E Analog 1 2 TRS 1 2 Monitor Output Test Cable Connections for Pro Tools HD OMNI Audio Interface Make the following cable connections for the Analog 1 2 TRS 1 2 Monitor Output Test Test E A Before opening Test Session E make sure the audio monitors speakers connected to the audio outputs of your HD OMNI audio interface are either muted or turned down To perform this test make one of the following cable connections a Connect 2 TRS cables to audio monitors speakers or another listening device Connect a DB 25 snake channels 1 and 2 to audio monitors speakers or another listening device Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 12 Launch Pro Tools and Configure Hardware Setup and I O Setup Hardware Setup Configuration for Analog 1 2 TRS 1 2 Monitor Output Test E Configure Hardware Setup for Analog 1 2 TRS 1 2 Monitor Output Test E 1 Launch Pro Tools 2 If the Quick Start dialog appears click Cancel 3 Choose Setup gt Hardware
8. Inputs and Outputs as follows e 1 2 to ADAT S MUX 1 2 e 3 4 to ADAT S MUX 3 4 5 6 to None e 7 8 to None 11 Click OK to close the Hardware Setup dialog 12 Choose Setup gt I O 13 Click the Input tab 14 Click Import Settings and browse to where you saved a copy of this troubleshooting session Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 15 Select the file Test C pio in the Test C session folder and click Open 16 Click Yes when you are prompted to delete any existing unused paths 17 Click the Output tab 18 Click Import Settings and browse to where you saved a copy of this troubleshooting session 19 Select the file Test C pio in the Test C session folder and click Open 20 Click Yes when you are prompted to delete any existing unused paths 21 Click OK to close the I O Setup Open the Test C Session and Observe the Results Do the following 1 Choose File gt Open Session 2 Navigate to the location where you saved the Test C troubleshooting session select it and click Open You should be able to see the meters on all tracks registering a signal of around 20db you should not hear anything This in dicates the equipment has passed the test and is functioning properly Test D Coaxial S PDIF 44 1 kHz 192 kHz Loop Test Cable Connections for Pro Tools HD OMNI Audio Interface Make the following cable connections for Coaxial S PDIF 44 1 kHz 192 kHz Loop Test D To perf
9. Read Me Pro Tools HD OMNI Troubleshooting Sessions A Please read this information thoroughly before using the Pro Tools HD OMNI Troubleshooting Sessions Introduction The Pro Tools HD Troubleshooting Sessions provide a quick way to test the audio inputs and outputs of your Pro Tools HD OMNI audio interface Connections tested include Optical ADAT ports Optical S MUX ports S PDIF ports and Analog 1 2 TRS 1 2 Monitor Outputs If any of these ports appear to not work these sessions can quickly help to establish whether your HD OMNI audio interface hardware and the cables you are using are functioning correctly Some slight modifications may be needed for the Troubleshooting Sessions to work properly with your system as explained be low Once you have configured your cabling correctly and launched the appropriate Pro Tools HD Troubleshooting Session you can quickly check if your HD OMNI audio interface is working correctly A Make sure the audio monitors speakers connected to the audio outputs of your Pro Tools hardware are either muted or turned down Some sessions may have a signal routed to the outputs and could be VERY LOUD depending on how your mon itoring level controls are set If you are using headphones be sure to reduce the headphone volume While performing the following tests you will be directed to import I O Settings files that may be different than the settings you commonly use Before you begin you may want to ex
10. alogOut Monitor Mixer input Output 1 2 S PDIF 1 2 3 S PDIF B 3 4 None w None B HD Core PCle 1 gt 5 6 None E None Clock Source 7 8 None i None 2 Internal B Loop Master HD OMNI 1 Digital 1 2 Input Format Optical Output Format Sample Rate O assegu anat 48 kHz re S PDIF Optical S PDIF U Optical S PDIF S PDIF Output Format _ Sample Rate Conversion J Tascam Ext Clock Output Word Clock 48 kH2 B l Identify Co Figure 12 Hardware Setup Main page 8 Ensure that the Sample Rate is set to 48 kHz 9 Ensure that Optical Output Format is set to ADAT 10 Make sure Digital 1 2 Input Format is set to S PDIF Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 11 11 Set the Inputs and Outputs as follows e 1 2 to S PDIF 1 2 3 4 to None e 5 6 to None 7 8 to None 12 Click OK to close the Hardware Setup dialog 13 Choose Setup gt I O 14 Click the Input tab 15 Click Import Settings and browse to where you saved a copy of this troubleshooting session 16 Select the file Test D pio in the Test D session folder and click Open 17 Click Yes when you are prompted to delete any existing unused paths 18 Click the Output tab 19 Click Import Settings and browse to where you saved a copy of this troubleshooting session 20 Select the file Test D pio in the Test D session folder and click Open 21 Click Yes when you are prompted to delete any existing unused paths 22
11. in page 9 Ensure that the Sample Rate is set to 48 kHz Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 13 10 Set the Inputs as follows 1 2 to Analog 1 2 3 4 to None e 5 6 to None 7 8 to None 11 Set the Outputs as follows e 1 2 to Monitor 1 2 e 3 4 to None 5 6 to None 7 8 to None 12 Click the Main tab adr Setup Peripherals TOOMI Interface HD OMNI Main Analogin AnalogOut Monitor Mixer Input Output 1 2 Analog 1 2 Monitor 1 2 E 3 4 None I None 3 HD Core PCle 1 5 6 None E None E Clock Source 7 8 None i Internal 3 Loop Master HD OMNI 1 Digital 1 2 Input Format Optical Output Format Sample Rate atsyeeu avar 48 kHz O sPoiF Optical s POIF Optical S PDIF S PDIF Output Format C Sample Rate Conversion C Tascam Ext Clock Output Word Clock 48 kHz 3 erty Ca Figure 15 Hardware Setup Main page 13 Click the Analog Out tab arene Setup Peripherals HDOMNI G O S C S C Interface HD OMNI Main Analogin AnalogQut Monitor Mixer Reference Level TRS Mirrors Chi Speaker 10 dBu Line 24 dBu Analog Out 1 2 HD Core PCle 1 Ch2 Speaker 10 dBu Line 24 dBu Analog Our 7 8 Clank COAN Ch3 Speaker 10 dBu C Line 24 dBu O None Internal 33 Ch4 Speaker 10 dBu O Line 24 dBu Loop Master HD OMNI 1 ChS Speaker 10 d u Line 24 dBu
12. one paja Ar None None mi Engage Fold Down for MAIN Engage Fold Down for ALT Control Room Fold Down Fold Down Between CR Paths iZ Headphone Fold Down Fold Down if Control Room is Larger than Stereo Figure 2 Hardware Setup Monitor page 5 For the MAIN CR Path select None from the Format selector 6 For the ALT CR Path select None from the Format selector 7 Click the Main tab r Peripherals HD OMNI 1 HD Core PCie 1 Clock Source Internal B Loop Master HD OMNI 1 Sample Rate 48 kHz E l Identify Interface HD OMNI Analogin Analog Out Monitor Mixer input Output 1 2 ADAT 1 2 I apar 1 2 B 3 4 ADAT3 4 O ADAT 3 4 a 5 6 ADAT 5 6 w aDaTs5 6 7 8 ADAT 7 8 E avat7 8 Digital 1 2 Input Format Optical Output Format acs esu aat O spor O Optical PoIF CO Optical S PDIF S PDIF Output Format Sample Rate Conversion _ Tascam Ext Clock Output Word Clock 48 kH2 3 Figure 3 Hardware Setup Main page 8 Ensure that the Sample Rate is set to 48 kHz 9 Ensure that Optical Output Format is set to ADAT Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 10 Set the Inputs and Outputs as follows e 1 2 to ADAT 1 2 e 3 4 to ADAT 3 4 e 5 6 to ADAT 5 6 e 7 8 to ADAT 7 8 11 Click OK to close the Hardware Setup dialog 12 Choose Setup gt I O 13 Click the Input tab 14 Click Import Settings and b
13. orm this test you will need to connect only 1 75 Ohm digital RCA cable Connect a 75 Ohm digital RCA cable from S PDIF OUT red to S PDIF IN white When the Troubleshooting session is open this lets Pro Tools pass an audio signal from the S PDIF output port to the S PDIF input port BU INPUT S PDIF OPTICAL 44 1K 48K 1 4 _88 2K 96K 2 176 4K 192K Figure 10 Coaxial S PDIF loop back connections Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 Launch Pro Tools and Configure Hardware Setup and I O Setup Configure Hardware Setup for Coaxial S PDIF 44 1 192 kHz Loop Test D 1 Launch Pro Tools 2 If the Quick Start dialog appears click Cancel 3 Choose Setup gt Hardware 4 Click the Monitor tab Hardware Setup Peripherals HO OMNI 1 Interface HD OMNI Main Analogin Analog Out Monitor Mixer HD Core PCle 1 epee Rmea TH __ ARTUR Oa oks mee intemal A at rene none Loop Master HD OMNI 1 Engage Fold Down for MAIN l stl be os Engage Fold Down for ALT 48 kHz Zs Control Room Fold Down Fold Down Between CR Paths i Headphone Fold Down Fold Down if Control Room is Larger than Stereo Caen CH Figure 11 Hardware Setup Monitor page 5 For the MAIN CR Path select None from the Format selector 6 For the ALT CR Path select None from the Format selector 7 Click the Main tab Hardware Setup Peripherals HO OMNI 1 Interface HD OMNI i Analogin An
14. port your existing I O Settings so that you have a backup copy to re store the settings after you have finished testing To export I O Settings for back up 1 Launch Pro Tools 2 Choose Setup gt I O 3 Click the Export Settings button 4 In the resulting dialog type a name for your I O Settings and click Save You can import this file to restore your I O Settings after you complete any testing For more information on exporting and importing I O Settings files see the Pro Tools Reference Guide Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 Getting Started To get started first copy the folder called Pro Tools HD OMNI Troubleshooting Sessions to an easy to find place on your hard drive Please do not yet open any of the sessions When using any of the included troubleshooting sessions it is imperative that you follow the instructions in order to achieve the desired results To test HD OMNI using the included Pro Tools HD OMNI Troubleshooting Sessions 1 Make necessary cable connections 2 Launch Pro Tools and configure Hardware Setup and I O Setup 3 Open corresponding Test session and observe the results In the Pro Tools HD OMNI Troubleshooting Sessions folder you will find a total of five Pro Tools Session folders labeled Test A through Test E The letter designation is for each test is as follows Test A Optical ADAT 44 1 kHz 48 kHz Loop Test Test B Optical S MUX 88 2 kHz 96 kH
15. rowse to where you saved a copy of this troubleshooting session 15 Select the file Test A pio in the Test A session folder and click Open 16 Click Yes when you are prompted to delete any existing unused paths 17 Click the Output tab 18 Click Import Settings and browse to where you saved a copy of this troubleshooting session 19 Select the file Test A pio in the Test A session folder and click Open 20 Click Yes when you are prompted to delete any existing unused paths 21 Click OK to close the I O Setup Open the Test A Session and Observe the Results Do the following 1 Choose File gt Open Session 2 Navigate to the location where you saved the Test A troubleshooting session select it and click Open You should be able to see the meters on all tracks registering a signal of around 20db you should not hear anything This in dicates the equipment has passed the test and is functioning properly Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 Test B Optical S MUX 88 2 kHz 96 kHz Loop Test Cable Connections for Pro Tools HD OMNI Audio Interface Make the following cable connections for Optical S MUX 88 2 kHz 96 kHz Loop Test B To perform this test you will need to connect a total of 2 Optical cables 1 Connect the first Optical cable from the left 1 4 OPTICAL OUT to 1 4 OPTICAL IN 2 Connect the second Optical cable from the right 5 8 OPTICAL OUT to 5 8
16. z Loop Test Test C Optical S MUX 176 4 kHz 192 kHz Loop Test Test D Coaxial S PDIF 44 1 kHz 192 kHz Loop Test Test E Analog 1 2 TRS 1 2 Monitor Output Test Test A Optical ADAT 44 1 kHz 48 kHz Loop Test Cable Connections for Pro Tools HD OMNI Audio Interface Make the following cable connections for Optical ADAT 44 1 kHz 48 kHz Loop Test A To perform this test you will need to connect only one Optical cable Connect an Optical cable from the left 1 8 OPTICAL OUT to 1 8 OPTICAL IN when looking at the back panel use in out ports on the left side of the two pair When the Troubleshooting session is open this lets Pro Tools pass an audio signal from the Optical output port and receive it back on the Optical input port OPTICAL PRIMARY PORT Figure 1 Optical loop back connections Pro Tools HD OMNI Troubleshooting Sessions 10 12 11 Launch Pro Tools and Configure Hardware Setup and I O Setup Configure Hardware Setup for Optical ADAT 44 1 kHz 48 kHz Loop Test A 1 Launch Pro Tools 2 If the Quick Start dialog appears click Cancel 3 Choose Setup gt Hardware 4 Click the Monitor tab Hardware Peripherals HD OMNI 1 HD Core PCle 1 Clock Source Internal 3 Loop Master HD OMNI 1 Sample Rate 48 kHz 3 l Identify Interface HD OMNI Main Analogin Analog Out Monitor Mixer AESTERU OZS are ome oom T ppoggggoagopppggddg MAIN None N
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