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Installation Guide & Hardware Manual 설치가이드및하드웨어설명서
Contents
1. RSI Wacom Wacom
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288. HRE 5 ACK 20004 5 ACK 20005 ACK 20006 ACK 40001 ACK 30001 E se FAS RUE PR ER EE Sb ACK 30002 E se FAS RUE PR ER EE Sb ACK 30003 Wacom 71 n 738 RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates uses and can radiate radio frequency energy If it is not installed and used properly that is in strict accordance with applicable instructions it may cause interference with radio and television reception FCC NOTICE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harm
289. TAA 16 Windows XP 16 27 DuoSwitch 5 mm DuoSwitch Wacom
290. t 52 FAL T3 E HES B rlo gt H 3 preferences file Windows Macintosh preferences file dH HEU ME
291. 10 11 13 12 WACOM TECHNOLOGY CORPORATION 1311 SE Cardinal Court Vancouver WA 98683 U S A Telephone 1 360 896 9833 Fax 1 360 896 9724 WACOM CO LTD JAPAN MARKETING AND SALES DIVISION Harmony Tower 21F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Internet http tablet wacom co jp WACOM CHINA CORPORATION Unit 2807 28th Floor SK Tower No 6 Jia Jianguomenwai Avenue Beijing 100022 China Internet http www wacom com cn WACOM AUSTRALIA PTY LTD Unit 8 Stage 1 Cumberland Green 2 8 South Street Rydalmere NSW 2116 Australia Telephone 61 2 9422 6700 Fax 61 2 9420 2272 WACOM TAIWAN INFORMATION CO LTD Suite 605 6th floor No 205 Tun Hwa North Road Taipiei 105 Taiwan Telephone 886 2 2712 2675 Fax 886 2 2712 9789 WACOM EUROPE GMBH Europark Fichtenhain A9 47807 Krefeld Germany Telephone 49 0 2151 3614 0 Fax 49 0 2151 3614 111 WACOM CO LTD ASIA PACIFIC MARKETING AND SALES DIVISION Harmony Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Telephone 81 3 5309 1513 Fax 81 3 5309 1514 WACOM KOREA CO LTD 25th Floor DMC iaan Sangam 2nd Complex 1653 Sangam dong Mapo gu Seoul Korea 121 270 Telephone 82 2 557 3894 Fax 82 2 557 3895 WACOM SINGAPORE PTE LTD 3 Bishan Place CPF Bishan Building 06 08 Singapore 579838
292. 45 k AS 5007 AES Device S N amp Y amp LED 0 100 AAS
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295. 65 28 17 E NE 7 18 47 11 13 12 10 36 EIE 67 59 24 EIE 67 71 13 ER FA 28 15 38 JN 38 a ARIS 13 61 30 24 62 67 47 38 11 14 38 42 VGA 49 44 44 42 50 47 47 HP i838 PARE 38 mi H 38 14 2 3 2 3 34 34 35 34 38 Br n um um p om m m Fi mmm 77 WACOM TECHNOLOGY CORPORATION 1311 SE Cardinal Court Vancouver WA 98683 U S A Telephone 1 360 896 9833 Fax 1 360 896 9724 WACOM CO LTD
296. CD DVD CD DVD Cintiq Cintiq 10 Cintiq BOAR Cintig A Cintiq ARAMA ES 28 7 HR EID AR REGES DAS SAAR d DAE gt MRE Cintiq Busse f E2087 RTBE SaaS ok o ng OF HR RR RES A 1 Cintiq 58 12 Bi DARE ERE SA a R
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300. 24 VESA 100 62 S 34 DuoSwitch
301. OSD POSITION options include e VERTICAL Adjusts the vertical position of the OSD menu window OSD POSITION e HORIZONTAL Adjusts the horizontal position of the OSD menu window e TRANSPARENCY Changes the opaqueness of the OSD menu emm background HORIZONTAL Is TRANSPARENCY DISPLAY options include e CONTRAST Increases or decreases image contrast Changes in contrast may affect color accuracy BRIGHTNESS Increases or decreases the image brightness e BACKLIGHT Increases or decreases the backlight brightness level DISPLAY e CONTRAST 9 NND BRIGHTNESS C D pa BACKLIGHT C e COLOR options include e 5000K 6500K 9300K Enables you to adjust the pen display color temperature in degrees Kelvin e DIRECT displays the colors directly from the video card without any cone ane GE EES GHENIT NE When selected contrast or brightness cannot be adjusted e CUSTOM enables you to independently adjust the RED GREEN and BLUE display colors Note Any changes you manually make to the color settings will invalidate the color profile Customizing Page 39 SCALING options include FULL Resizes the image to fill the whole screen ASPECT Resizes the image to fill as much of the screen as possible while maintaining the correct aspect ratio 1 1 Displays the image at the actual resolution SCALING b FULL ASPECT OTHER options include e PHASE VGA only Synchroniz
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307. Next raise the stand incline to the highest position See Adjusting the display incline on page 12 Firmly grasp the pen display on both the left and right sides of the unit and lift out of the display stand Important When removing Cintiq from the display stand always lift Cintiq in a direction parallel to the front of the stand You may also need to slightly rotate Cintiq so the stand will release Note When packing Cintiq for transport first adjust the stand to its lowest position and place the foam packing blocks under the incline adjustment levers before removing Cintiq from the stand The foam blocks will keep the stand from snapping shut while in its packaging Always pack Cintiq and its stand in their original containers and protective cushions Never pack Cintiq while itis mounted on the stand this may damage the unit or stand during transport Unpacking your Cintiq Page 13 YOUR CINTIQ INTERACTIVE PEN DISPLAY After the Cintiq pen display is safely mounted on the Cintiq stand take some time to familiarize yourself with the features and components of your product The display and tablet sensor function as an integrated output and input device The tablet sensor reports pen coordinates pressure tilt switch eraser and other information FRONT VIEW Status LED Lights blue when pen is in active area of the pen display and the pen tip eraser or side switch are pressed LED will not light unless the USB
308. Wacom EAER S i Windows Wacom ERRE J an BE Eh o BANEK EEE HniBAESOCSBIBmN IQDRIEOISSESUE Wacom SERRA Windows 7 Vista Wacom SSE E o 25 Wacom SS ER mA TR LET 8 BF E p LARRABEE SSHBARS Bi Be e Microsoft Office 2007 Wacom SB RTEAZE 2 AAA Windows 7 Vista Microsoft Office 2007 WIR eig T Rape RH RLS CMe 48 EB SB UR FAR
309. Application A All Pen Eraser Calibrate Tilt Sensitivity 0 Double Click Normal High Right Click Tip Feel g Soft HP Firm Tip Double Click Distance Off Current Pressure Large m Click Full Click Default About Options Help r Closes the control panel Choose FUNCTIONS to customize your ExpressKeys Touch Strips and Radial Menu settings Choose GRIP PEN to customize your pen settings Resets the selected tab to its default settings Displays the Software User s Manual Customizing Page 35 CALIBRATING CINTIQ You must calibrate the pen display to align the screen cursor with the position of the pen on the display screen This is required to compensate for viewing angle and to adjust for parallax caused by the display screen cover glass Set Cintiq in its working position then follow the below procedure Important When using a VGA connection make sure the Cintiq is properly adjusted before calibrating See Adjusting the display on page 38 and Adjusting pitch and phase VGA only on page 37 Open the Wacom Tablet control panel If more than one pen display is installed on your system select the unit you are working with from the TABLET list Select GRIP PEN from the TOOL list Then select the CALIBRATE tab If you are working with multiple monitors select the MONITOR corresponding to the pen display Only monitors that are set to one of
310. Cintig DVI fin CRT Cintiq Ph 5 3 REUS VARI 8638 105 22 BRAT BS AMER J AR e Cintiq BE HMR ZA eS 17 TER En uu 1 Zanes FELL ZF ER Cintiq BX uh us az
311. Cintio ou interactive pen Q 6 A Khe SS F 0 DTK 2100 wacom Wacom Cintiq 21UX 1 0 A1910 Copyright Wacom Co Ltd 2010 RAMBERN o AR AYE SLANE RS CER BO Wacom Wacom Wacom REB SE amp gii BH Wacom Ei SE o Cintiq Wacom Wacom Co Ltd Adobe Reader Photoshop Adobe systems Incorporated Microsoft Windows Vista Microsoft Corporation Apple Apple Macintosh Apple Computer Inc
312. TERS rn FR 608 ng SBB age FH EB ZR S AH RE Cintiq M CR 7 Cintig Cintiq amp MRE Cintiq au EUR AGE T SH ER UR AR o ya JL Cintiq 3 61 5 FA 43 Hk 2c FS FER ox BD D Cintiq VESA 100
313. USB USB 4 5 mm WAN 44 46 5 ExpressKey 44 44 ExpressKey o 6 44 45 Wacom
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316. 5 mm Wacom 01 Intuos4 A 72 oer Es 16 RR
317. H Windows Wintab 78 CE declaration 75 FCC 74 Industry Canada statement 75 OSD On Screen Display 38 Tablet PC 66 USB 22 VGA 49 38 57 28 28 58 28 47 18 Windows 65 TV 74 42 VGA 49 42 44 44 47 50 36 rg 02 HAD TAH 72 71 E x TA 72 71 69 JE 9 O t E 70 68 70 70 34 38 35 34 34 38 17 USB 22 23 1 18 2 22 17 23 17 59 67 24
318. Microsoft Corporation Macintosh Apple Computer Inc Wacom Apple Apple ExpressKey Ginsan Industries Inc Wacom LCD Wacom
319. WACOM CHINA CORPORATION Unit 2807 28th Floor SK Tower No 6 Jia Jianguomenwai Avenue Beijing 100022 China Internet http www wacom com cn WACOM AUSTRALIA PTY LTD Unit 8 Stage 1 Cumberland Green 2 8 South Street Rydalmere NSW 2116 Australia Telephone 61 2 9422 6700 Fax 61 2 9420 2272 WACOM TAIWAN INFORMATION CO LTD Suite 605 6th floor No 205 Tun Hwa North Road Taipiei 105 Taiwan Telephone 886 2 2712 2675 Fax 886 2 2712 9789 WACOM EUROPE GMBH Europark Fichtenhain A9 47807 Krefeld Germany Telephone 49 0 2151 3614 0 Fax 49 0 2151 3614 111 WACOM CO LTD ASIA PACIFIC MARKETING AND SALES DIVISION Harmony Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Telephone 81 3 5309 1513 Fax 81 3 5309 1514 WACOM KOREA CO LTD 25th Floor DMC iaan Sangam 2nd Complex 1653 Sangam dong Mapo gu Seoul Korea 121 270 Telephone 82 2 557 3894 Fax 82 2 557 3895 WACOM SINGAPORE PTE LTD 3 Bishan Place CPF Bishan Building 06 08 Singapore 579838 Telephone 65 6258 8640 Fax 65 6258 8697 Cintio aux interactive pen display DTK 2100 wacom Wacom Cintig 21UX 1 0 Rev A1910 Copyright Wacom Co Ltd 2010 All rights reserved
320. Aspect The ratio between the vertical and horizontal dimension of the active area on the pen display Click force The amount of force you must apply to the tip of your pen for a click to occur Double click assist A function of the Wacom Tablet control panel that makes it easier to double click by setting the size of the double click distance Double click distance The maximum distance in screen pixels that the cursor can move between clicks and still be accepted as a double click Increasing the double click distance makes double clicking easier but may cause a delay in brush strokes in some graphics applications Double click speed The maximum time that can pass between clicks and still be accepted as a double click Eraser aware application A software application that has built in support for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application Journal A Microsoft Windows application that electronically simulates a physical journal pad but with the advantages of digital note taking For example you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark up Journal includes a variety of pen marker and highlighter tools plus an eraser that is easily activated by the eraser end of your Wacom pen Additionally your handwritten content is searchable within Journal Modifier Modifie
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322. RoHS Directive Precautions on use and handling Page 5 TABLE OF CONTENTS INTRODUCTION AND OVERVIEW i 1 PRECAUTIONS ON USE AND HANDLING see II 2 Physical location e m 2 Environment 42122 v v LU ees tul ud eh hahahaha qe ale oe 2 Bc TP 3 Han Gling c 3 UNPACKING YOUR CINTIQ i 9 Setting up the Cintiq stand sess yer raene ienna eee ees 10 Unpacking and mounting the Cintiq pen display 0 11 Adjusting the display incline llli 12 Adjustingirotation 23e ds pneu ba dee id tue pun ee ded dee epee oh ober aed 13 Removing Cintiq from the display stand i 13 YOUR CINTIQ INTERACTIVE PEN DISPLAY i 14 Front VIBW ss sure ene A en GUN RONDA dp KR aac OE OR UO RR AT RT ee i 14 Rear viewW eese phu Eke deals dah aie hati RUE E Rod er ub Re Rr RU e RI 15 Pen features i iz aie ee gl oe Ae ae eat a RUE ce AUR Ro ee ERR AR is 16 INSTALLATION acs eee hai RE ERE iad Bed hehe SPS REA SRM 17 System requirements 0 eae eee hn n 17 Step 1 display installation 0 18 Step 2 pen tablet installation i 22 USB cable installation Geo i a vi Sd i eens 22 Software installation ot 23 WORKING WITH YOUR CINTIQ i 24 Setting up your work area 1 tees 24 Using the Grip Pen isses en rei Ree sd edb oe EE erra Yak ene 26 Holding the pen iat scenes an ee eda eck ae dade e ut E e 26 Positioning 33i raus ve aee S Va sche ani e rc d A Le Ko del ans 27 Clicking er E cnp Meena on om Seca ed Dr e ee tei Sle uere 27 DFAG
323. SHIFT CONTROL COMMAND OPTION AA un ARIRE ERE RI RA BS PP eB A GRE ERs EEUE ENDA c HSESRE RMS LB WAMU SRR St SSRs SEGRE o Elea S778 ri AN Rs Al
324. This switch has two programmable functions that can be selected by rocking the switch in either direction You can use the DuoSwitch whenever the pen tip is within proximity 5 mm 0 2 inch of the display screen surface You do not need to touch the pen tip to the display surface in order to use the switch By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK Switch functions can be modified or disabled using the Wacom Tablet control panel See the electronic Software User s Manual for details WORKING WITH PRESSURE SENSITIVITY The pen responds to the nuance and inflection of your hand movements enabling you to create natural looking pen and brush strokes within applications that support this feature To draw and write with pressure select a pressure sensitive tool from your application s tool palette As you work on the Screen surface use various amounts of downward pressure on the tip of the pen Press lightly for thin lines or softer color Press harder for thick lines or dense color DRAWING WITH TILT The pen display recognizes when you tilt the pen from vertical to incline positions In supporting applications tilt can be used to control line shape and thickness ERASING In supporting applications the pen eraser works like the eraser on a pencil In text applications use the eraser to select text then lift the eraser from the pen display screen to delete the text Working with you
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326. the pen holder or lay it flat on your desk When the optional Airbrush is not in use lay it flat on your desk To maintain the sensitivity of your input tools do not store them in a container where they will rest on their tip or eraser Appendix Page 60 OPTIONAL DISPLAY CONFIGURATIONS After mounting the pen display unit on the Cintiq stand you can rotate the pen display to a variety of positions If you do not plan to rotate the Cintiq and want to fasten it more securely to the stand install the rotation lock screws as shown below To lock Cintiq to the display stand e Rotate the pen display to the standard landscape position with power switch located at top of unit e Two holes in the stand will line up with two screw holes on the Cintiq unit e Use a Phillips head screw driver to insert the lock screws and hand tighten them Avoid placing excess physical pressure on the Cintiq stand AN Caution going so can damage the stand Lock screws Appendix Page 61 USING AN ALTERNATE MOUNT OR STAND Cintiq can be attached to any mount arm or stand conforming to the VESA 100 standard Mounting screws that are 4 mm wide with a 0 7 mm pitch M4 Regular with a screw clearance depth from 13 18 mm are required To attach 01010 to a VESA 100 mounting platform 1 Turn off your computer and power off Cintiq Then disconnect all cables from between the unit and your computer 2 Remove Cintiq from its stan
327. then contact Wacom for Technical Support See the Technical support options on page 57 and the Read Me file for information on where to obtain support for your region TESTING CINTIQ 1 2 If Cintiq s power LED does not light check the following e First verify that the light on the power adapter is on If the light is not on check that the power cable is properly connected to the power adapter and to an active AC outlet e Check that the power adapter cable is securely connected to the Cintiq power cable and that the Cintiq power switch is turned on The Cintiq power LED will glow orange or blue whenever Cintiq is on Important Use only an AC adapter specified for use with your pen display Other adapters may cause damage to your product If there is no display e Make sure that your computer is turned on The power LED will light blue when the proper video signal is received It will glow orange if there is no video signal or if the computer is in a power saving mode e Verify that Cintiq is connected to an active DVI or VGA connector and that the DVI VGA switch is set to the correct video setting e Check that your video card has been properly installed and is functional If you have another display that is compatible with your video card you can connect that display to the card in order to verify that the video card is operating correctly Troubleshooting Page 42 5 6 Verify that the tablet portion of Cintiq a
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329. 11 Unpacking your Cintiq Page 10 UNPACKING AND MOUNTING THE CINTIQ PEN DISPLAY Remove any packing materials from the back of the display unit and cabling Mount Cintiq on the stand e Make sure the stand is placed in a stable position on your desktop or other work surface so that it will not tip or fall when Cintiq is mounted on it Securely grasp Cintiq with both hands the display should face toward you with the power switch and LEDs located at the top e Align 01010 parallel to the front of the stand so the bearing hub is located between the V shaped upper edges of the stand s bearing recess The V shaped edges will serve as a guide for positioning the bearing hub See A below e With the back of Cintiq resting against the stand lower Cintiq until the bearing hub rests securely in the bearing recess See B on the following page The display unit will be held in place by gravity there will be no audible snap to indicate a mechanical lock Bearing hub Bearing recess If you do not need to rotate the Cintiq pen display you can secure it to the stand with the rotation lock screws See Optional display configurations on page 61 To learn about other mounting options see Using an alternate mount or stand on page 62 Unpacking your Cintiq Page 11 f When operating the incline adjustment levers Warning Gintiq must be mounted on the stand with the stand feet resting on a stable flat surface The s
330. 36 ADJUSTING PITCH AND PHASE VGA ONLY Some computers and video cards may not allow the auto sync function to fully work when Cintiq is first connected If some portion of text appears blurred use the AUTO ADJUST option to automatically synchronize to the incoming signal see Factory presets auto sync and user settings on page 38 If the image is still blurred adjust pitch and phase by following the below procedure For optimal display quality set your video card to the maximum native resolution that can be used with Cintiq See the Product specifications on page 68 for details 1 2 In the Wacom Tablet control panel select the CALIBRATE tab If you are working with multiple displays be sure the option corresponding to Cintiq is selected in the MONITOR menu Click on the CALIBRATE button to activate the calibration screen Using the OSD controls open the OSD menu and select the PITCH option Then adjust the pitch level so the pattern of fine vertical stripes displays evenly For details on changing the OSD settings see On Screen Display OSD settings on page 38 In the OSD menu select the PHASE option Adjust the phase level so that the adjustment pattern shows clearly After completing these adjustments press the ENTER and MENU buttons to exit the OSD menu Click on the CANCEL button or press Esc to exit the calibration screen Calibrate Monitor Cintiq Zz Calibrate To al
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333. JAPAN MARKETING AND SALES DIVISION Harmony Tower 21F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Internet http tablet wacom co jp WACOM CHINA CORPORATION Unit 2807 28th Floor SK Tower No 6 Jia Jianguomenwai Avenue Beijing 100022 China Internet http www wacom com cn WACOM AUSTRALIA PTY LTD Unit 8 Stage 1 Cumberland Green 2 8 South Street Rydalmere NSW 2116 Australia Telephone 61 2 9422 6700 Fax 61 2 9420 2272 WACOM TAIWAN INFORMATION CO LTD Suite 605 6th floor No 205 Tun Hwa North Road Taipiei 105 Taiwan Telephone 886 2 2712 2675 Fax 886 2 2712 9789 WACOM EUROPE GMBH Europark Fichtenhain A9 47807 Krefeld Germany Telephone 49 0 2151 3614 0 Fax 49 0 2151 3614 111 WACOM CO LTD ASIA PACIFIC MARKETING AND SALES DIVISION Harmony Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Telephone 81 3 5309 1513 Fax 81 3 5309 1514 WACOM KOREA CO LTD 25th Floor DMC iaan Sangam 2nd Complex 1653 Sangam dong Mapo gu Seoul Korea 121 270 Telephone 82 2 557 3894 Fax 82 2 557 3895 WACOM SINGAPORE PTE LTD 3 Bishan Place CPF Bishan Building 406 08 Singapore 579838 Telephone 65 6258 8640 Fax 65 6258 8697 1010 interactive pen display Installation Guide amp Hardware Manual Wacom Co Lt
334. MER c E ee SIND ZR o 4 AMETE REA O07 AB M4 13 18 Cintig VESA 100 1 Cintiq 2 Cintiq 3 rcm xX hess Hits Maria R MISR 62 ES Ax es PR OSM OE ER it Ran AL Gn TREE HR AR UTR ARS Eo PAB RRO ARE TEE ERAN EAR AR Re SR A EL Te PS SEH RAR E FA fie 83 Sh eS BN RAK RES Ree Ne AE o VESA Cintiq
335. Olt rir a ni 02 ot D Pa Fo ASS EL 71 EH 8 C Hes D JAS E CDS Windows 7 Vista e AHA AX CD e SOE Windows XP OHA Windows SHS e CD ROM OL EN e
336. Play LCD quality a Si active matrix TFT LCD IPS type 21 3 in 432 x 324 mm 17 0 x 12 8 in 4 3 1600 x 1200 Digital DVI 1 0 compliance Analog RGB 1600 x 1200 1280 x 1024 1024 x 768 800 x 600 640 x 480 72 typ center 50 to 75 Hz vertical 30 to 80 kHz horizontal UXGA 60 Hz vertical 75 kHz horizontal 5 preset modes 24 user modes 0 270 H x 0 270 V mm 0 011 x 0 011 in 170 85 85 170 85 85 typ 16 7 million colors 550 1 typ 20 ms typ 220 cd m2 typ LCD panel only 200 cd m2 typ with protection glass Brightness contrast pitch phase vertical position horizontal position transparency auto adjust language back light menu position reset scaling color temperature 9300K 6500K 5000K Custom User Direct DDC 2B DDC CI Each LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect TFT display Wacom does not allow any pixel to be always white or always black A small number of pixels are allowed to show a wrong color for some parts of the color spectrum This does not mean the display is defective Appendix Page 69 PEN TABLET Reading technology Active area Resolution Accuracy Maximum pen tilt range Pen tilt levels Reading height Maximum report rate Pressure levels Communication interface DISPLAY STAND Patented Physical dimensions W x D x H Weight Rotation Incline Primary orientat
337. To view the manual open the Wacom Tablet control panel and click on the HELP button To read the Software User s Manual before installing Cintiq first insert the Installation CD into your computer s CD ROM drive When the software menu appears select the USER S MANUAL option You will need Adobe Reader or another pdf viewer to view the manual Customizing Page 34 CUSTOMIZATION BASICS This manual covers only the basics of customizing Cintiq For detailed information see the Software User s Manual Open the Wacom Tablet control panel to customize Cintiq When you open the control panel an icon for the GRIP PEN is displayed in the TOOL list and the appropriate tabs are displayed To customize the pen and pen display make your changes to the tab controls Experiment with different settings to find what works best for you Any changes you make will take effect immediately Click DEFAULT to return to the factory settings Note Application specific settings are for advanced users This topic is covered in the Software User s Manual The upper portion of the control panel displays icons representing your pen display TABLET TOOL and APPLICATION settings Wacom Tablet Properti Tabs display customizable settings for the selected TOOL Displays an information dialog and an option to access the DIAGNOSTICS Tool P S Functions Grip Pen dialog Displays advanced options
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339. Y 0 60 6 BREAN WS 7 46 RAN aS ERE DERE Cintig BPR SMS Nie
340. cable connector is plugged into an active USB port and a video signal is present Power switch Turns unit on or off Power LED Lights blue when power has been supplied to Cintiq and a video signal is present Glows orange when no video signal is detected e g Your computer is turned off starting up or has entered a power management mode in which video signals are not sent Touch Toggle button ExpressKeys Touch Toggle button Press to toggle between Touch Strip functions See Pen display controls on page 30 LEDs indicate which of the four Touch Strip functions are active ExpressKeys These customizable keys simulate modifier keys keystrokes and other frequently used functions A Display Toggle function is also available enabling you to toggle the screen cursor between the Cintiq pen display and your other displays See Pen display controls on page 30 Your Cintiq interactive pen display Page 14 REAR VIEW On Screen Display OSD controls Integrated pen holder and alternate cable exit Use these controls to adjust a variety The pen can be stored here If you are not of display settings See Adjusting the using the Cintiq stand supplied with the unit display on page 38 you can route the cable to exit from this location See Using an alternate mount or Digital Analog DVI VGA switch stand on page
341. from the delivery of the exchange unit Note You will not get back the very same unit that you handed in Should you prefer to get back the very same unit please send in your defective Cintiq directly to your nearest Wacom office or ask your local dealer or distributor Note Wacom Europe GmbH reserves the right to invoice for shipping checking and refurbishing the sent in Cintiq unit if a copy of the original invoice or the error description is missing or if they do not correspond with the sent in unit Note Wacom Europe GmbH reserves the right to invoice for the exchange unit if the defective unit has not arrived at Wacom Europe GmbH headquarters within 7 days after delivery of the exchange unit In any case you can send in your defective Cintiq to any Wacom office for repair either directly or through your dealer or distributor however the fast exchange program is only available as described above Note Wacom Europe GmbH reserves the right to change or cancel this service for all or some regions without further notice Appendix Page 81 GLOSSARY Active area The area of the pen display where your pen is detected Application specific settings Pen display tool and tablet settings that have been customized for individual applications The Wacom Tablet control panel enables you to customize the pen to behave uniquely in different applications Your application specific settings are in effect whenever you use the application
342. http www wacomkorea com Taiwan http www wacom com tw Thailand http www wacom thai com ORDERING PARTS AND ACCESSORIES To purchase parts and accessories refer to the Wacom pen display Read Me file and see who to call for your region You can also do the following To purchase parts and accessories in the USA or Canada call 1 888 884 1870 toll free or visit Wacom s web site at http www WacomDirect com USA only To purchase parts and accessories in Europe call 49 0 180 500 03 75 or send an email to spareparts wacom eu Or visit http shop wacom eu You can also contact your local dealer distributor or technical support using the appropriate number for your region To purchase parts and accessories in Australia Singapore Taiwan and Korea please visit www BuyWacom com au www BuyWacom com sg www BuyWacom com tw and www BuyWacom co kr respectively To purchase parts and accessories in other countries please contact your local dealer or distributor Please note that not all parts and accessories may be available in all regions Appendix Page 71 AVAILABLE PARTS AND ACCESSORIES DESCRIPTION PART NUMBER Grip Pen Sensitive to pressure and tilt the Grip Pen is an all purpose tool for KP 501E 01 drawing erasing and mouse operations The easy to use DuoSwitch gives you two programmable switch functions The pressure sensitive pen has an ergonomically waisted grip area optimum weight and balanc
343. interference by using one or more of the following measures e Rotate the television or radio antenna until the interference stops e Move the equipment farther away from the television or radio e Plug the equipment and computer into an outlet that is on a different circuit from the television or radio If necessary consult your Wacom dealer or an experienced radio television technician for help Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product Appendix Page 74 INDUSTRY CANADA CANADA ONLY Industry Canada Class B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada CE DECLARATION The DTK 2100 interactive pen display has been tested and found to comply with the following harmonized European Norms e 160 60950 1 2005 2nd Edition e EN 60950 1 2006 A11 2009 e EN 55022 2006 A1 2007 e EN 61000 3 2 2006 e EN 61000 3 3 1995 A1 2001 A2 2005 e EN 55024 1998 A1 2001 A2 2003 EC61000 4 2 2008 EC61000 4 3 2008 1EC61000 4 4 2004 Corr 1 2006 Corr 2 2007 EC61000 4 5 2005 EC61000 4 6 2008 EC61000 4 8 2001 EC61000 4 11 2004 Based on the results of these tests Wacom declares that the above mentioned device conforms to the EMC Directive 2004 108 EC Based on the results of these tests Wacom declares that
344. little higher than your desk consider adjusting the height of your desk or chair to assure comfortable use of the device SETTING UP YOUR WORK AREA The Cintiq interactive pen display and stand were designed to provide you with the widest possible range of flexibility and ergonomic work approach The design allows you to quickly adjust Cintiq to a different position whenever the need arises Experiment with different height and position adjustments to determine which best fits your particular working style and tasks To minimize fatigue organize your work area so you can work comfortably Position Cintig the pen and your keyboard for easy access without unnecessary reaching The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain e Take short breaks between tasks to stretch and relax your muscles e Use a gentle grip when working with the pen e Alternate tasks throughout the day e Maintain a good posture at all times Minimize awkward postures and repetitive movements that cause discomfort e Change your position if you feel any discomfort due to your work position e Alternate between different modes of use To emulate a traditional animator s table adjust Adjustment of the stand to its highest position is the stand to its lowest position Cintiq can be common when your work requires a large freely rotated to any angle without touching the amount of keyboard in
345. may want to assign the and keysto a Touch Strip Sliding your finger up or down the Touch Strip will then change the brush size without the need to reach for the keyboard or access the Photoshop Brushes palette See the electronic Software User s Manual for detailed information on customizing the way your pen display Touch Strips work Working with your Cintiq Page 33 CUSTOMIZING After mastering the basics of using your Grip Pen on the Cintiq interactive pen display you may want to customize the way your product works The Wacom Tablet control panel make it easy to adjust your Cintiq and pen settings OPENING THE CONTROL PANEL To open the Wacom Tablet control panel use the pen on the pen display Windows Click on the Windows START button and choose ALL PROGRAMS Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option Macintosh Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APPLICATIONS folder Then click on the WACOM TABLET icon You can begin customizing the pen display after opening the control panel See Customization basics on page 35 Note User specific preferences are supported After logging in each user can customize their personal settings in the Wacom Tablet control panel Switching to another user will automatically load the settings for that user LEARNING MORE ABOUT CINTIQ See the electronic Software User s Manual for detailed information on customizing Cintiq
346. of the pen display The section containing the bearing stopper should be positioned toward the top of the pen display 7 Attach the bearing hub sections to the unit making sure to use the correct screws for reattachment The bearing hub screws are longer than the cable cover plate screws Appendix Page 64 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista provide extensive support for pen input When using the interactive pen display with a computer running Windows 7 or Vista your experience is enhanced by powerful note taking handwriting recognition fast navigation and other digital inking options designed to give you quick intuitive results with the Wacom pen e Note taking Use your Wacom pen to jot notes and capture quick sketches in Windows Journal Journal simulates a physical notebook but with the advantages of digital note taking You can choose from a variety of pen marker and highlighter tools plus an eraser that is easily activated by the eraser of your Wacom pen Journal also includes a powerful search engine that can even locate your handwritten content e Handwriting recognition Because Windows 7 and Vista include powerful handwriting recognition capabilities you can use your Wacom pen to quickly enter handwritten information anywhere the computer accepts typed input You can convert your handwritten content to typed text at any time e Gestures Use your Wacom pen to make si
347. or through your deal er or distributor however the fast exchange program is only available as described above Note Wacom Europe GmbH reserves the right to change or cancel this service for all or some regions without H further notice 76 Al gt H 71 L SSE of AAS
348. the LCD screen This may result in a temporary discoloration and blotching of the display If discolorations occur leave the display on and the discolorations should disappear within a few hours Reuse recycling and recovery You are urged to recycle this product when replacing it with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region By doing this you can help improve the environment of your community as well as minimize the potential negative effects created should any hazardous substance that may possibly be present within waste material reach the environment during the disposal process Within the European Union users are required not to dispose of Waste Electrical and Electronic Equipment WEEE as unsorted municipal waste according to the Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 or the corresponding local laws of the Member States Products for which this is applicable will be marked with the WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the function of the product Wacom products are subject to the Directive 2002 96 EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region Wacom pen display products comply with the European Union RoHS Directive 2002 95 EC
349. the restrictions Note The Cintiq exchange program can only be offered for countries of the European Union with the exception of Malta Cyprus the Canary Islands and the French Overseas Territories Note You must have registered your Cintiq Interactive Pen Display at Wacom Europe GmbH if you want to take advantage of the exchange program If you believe your Cintiq Interactive Pen Display is defective please contact our Technical Support Staff see section Support Staff in this manual Please have the serial number of the defective unit an error description and a copy of your original invoice at hand If our support staff agrees that your Cintiq is defective you will be asked to give your address for picking up the defective unit You will receive a refurbished Cintiq display unit in exchange for your defective unit Note The delivery time for the exchange unit varies between 2 and 5 work days depending on the country it is shipped to Pick up service of the defective unit may be separate from the delivery of the exchange unit Note You will not get back the very same unit that you handed in Should you prefer to get back the very same unit please send in your defective Cintiq directly to your nearest Wacom office or ask your local dealer or distributor Note Wacom Europe GmbH reserves the right to invoice for shipping checking and refurbishing the sent in Cintiq unit if a copy of the original invoice or the error description i
350. toggle sequence Tip Press an ExpressKey set to the HELP function do display a diagram of the Cintiq ExpressKeys and Touch Strips showing the current function settings for each control Working with your Cintiq Page 32 The Touch Strip default setting states are as listed below See the electronic Software User s Manual for details on other available settings The defaults are the same for the left and right side Touch Strips AUTO SCROLL ZOOM Sets the Touch Strip to zoom in most graphics applications and scroll in most other applications Page scrolling is not supported Some applications may interpret zoom events as scroll events or may completely ignore zooming Likewise scroll events may be interpreted as zoom events or ignored completely KEYSTROKE CYCLE LAYERS Enables you to cycle up or down through a stack of layers when working in Adobe Photoshop Move your finger up along the Touch Strip to cycle up through layers KEYSTROKE BRUSH SIZE Sets the Touch Strip to increase or decrease the brush size of your drawing tool when working in Adobe Photoshop KEYSTROKE CANVAS ROTATION Enables you to rotate or flip an entire image when working in Adobe Photoshop CS4 or later Important Some applications can override and control the Touch Strip functions For details see the Tip section on using applications integrated for tablet control in the Software User s Manual Photoshop users who frequently change brush sizes
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352. when the button is pressed In this case you may want to change the button function before testing TESTING THE EXPRESSKEYS 1 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each ExpressKey 11 more than one Cintiq unit is connected to your system be sure you have selected the unit you are testing from the TABLET INFO column 2 Testthe keys by clicking them one at a time Each time you press a key its number will be displayed next to either the LEFT KEvs or RIGHT KEYS category depending on which keys group you are testing 3 When you are done click the CLOSE button to exit the dialog box Important Remember that some applications can override and control the ExpressKey functions Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys Troubleshooting Page 44 TESTING THE TOUCH STRIPS 1 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each Touch Strip If you have more than one Cintiq unit connected to your system be sure you have selected the unit you are testing from the TABLET INFO column Slide your finger up or down along the entire length of the Touch Strip you want to test As you touch and move your finger along the Touch Strip a number will indicate the current finger position for the respective Touch Strip next to LEFT TOUCH STRIP or RIGHT TOUCH STRIP Press the corresponding Touch Toggle button fo
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354. 62 Set this switch for the video connection you will be using Bearing hub Fits into the bearing recess on the Cintiq stand Allows rotation of Cintiq and easy mounting and removal from the stand Touch Strip Slide your finger over the Touch Strips to zoom Scroll or perform custom keystroke actions See Pen display controls on page 30 Touch Strip Pen tether attachment point Security slot One located on each side of unit Cabling and connectors jE The connectors on the integrated cable are for DVI I video USB data and power Important Always store the interactive pen display on the Cintiq display stand or in its original packing carton when not in use Do not store the display unit on a surface that would excessively bend or crimp the cable Next step See Installation on page 17 Your Cintiq interactive pen display Page 15 PEN FEATURES Eraser When brought within proximity of the pen display 5 mm 0 2 inch the tablet portion of the display reports the pen location Pressure information is reported as you press down on the eraser By default the eraser function is set to ERASE DuoSwitch Be sure the programmable switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen You can use the switch whenever the pen tip is within
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358. CD or click on the Wacom Tablet control panel ABOUT button The make and model of your computer and operating system version number The make model and connection type of your video card A list of peripheral devices attached to your computer The software application and version you were using when the problem occurred The exact wording of any error message that appeared on your screen What happened and what you were doing when the problem occurred How you tried to solve the problem Troubleshooting Page 57 OBTAINING DRIVER DOWNLOADS Wacom periodically updates the software driver for the tablet portion of the interactive pen display to maintain compatibility with new products If you are having a compatibility problem between your interactive pen display and a new hardware or software product it may be helpful to download a new Wacom software driver when available from the Internet USA Canada Central and South America Worldwide Web http www wacom com productsupport Software updates Europe Middle East and Africa Worldwide Web http www wacom eu downloads Software updates Japan Worldwide Web http tablet wacom co jp download Software updates Japanese Asia Pacific English Worldwide Web http www wacom asia com Software updates English China Worldwide Web http www wacom com cn Software updates Simplified Chinese Korea Worldwide Web http www wacomkorea com Software updates Korean Tai
359. Caution DVI VGA switch for the video connector you are using Use only a power adapter specified for use with Cintiq use of an improper power adapter may damage the unit Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on This can damage the display or computer video card Make sure the display refresh rate does not exceed the maximum vertical frequency that Cintiq can support See the Product specifications on page 68 for details Installation Page 19 7 Next turn on your computer For Windows The interactive pen display will automatically install as a default monitor To identify the unit as a pen display and install the color calibration profile A Open the system CONTROL PANEL folder e For Windows 7 and Vista under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN RESOLUTION e For Windows XP open the DISPLAY PROPERTIES control panel and select the SETTINGS tab If you have more than one monitor click IDENTIFY MONITORS to determine which display corresponds to the pen display Select the number corresponding to the pen display B Click ADVANCED SETTINGS C Select the MONITOR tab and click PROPERTIES D Select the DRIVER tab and click UPDATE DRIVER An update driver dialog or Wizard will appear E Insert the Installation CD If the Wacom Tablet installation menu displays close it Windows 7 and Vista e Select BROWSE MY COMPUTER FOR DRIVER SOFTWARE e Ent
360. Cintia aux interactive pen display Installation Guide amp Hardware Manual zog m Steet DTK 2100 wacom Cintio aux interactive pen display Installation Guide amp Hardware Manual Model DTK 2100 Wacom Wacom Cintiq 21UX Installation Guide amp Hardware Manual Version 1 0 Rev A1910 Copyright Wacom Co Ltd 2010 All rights reserved No part of this manual may be reproduced except for your express personal use Wacom reserves the right to revise this publication without obligation to provide notification of such changes Wacom does its best to provide current and accurate information in this manual However Wacom reserves the right to change any specifications and product configurations at its discretion without prior notice and without obligation to include such changes in this manual The above year indicates when this manual was prepared However the date of release to the users of the manual is simultaneous with the introduction into the market of the applicable Wacom product DuoSwitch is a trademark and Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe Reader and Photoshop are either registered trademarks or trademarks of Adobe systems Incorporated in the United States and or other countries Microsoft Windows and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United S
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362. E should change from approximately 096 with no pressure applied to approximately 10096 when full pressure is applied e Next press the side switch without pressing the tip to the tablet The SWITCHES state should change For the Grip Pen do this for both positions of the DuoSwitch Pen Tip 1 DuoSwitch lower position 2 DuoSwitch upper position 3 Eraser 1 Airbrush Tip 1 Side switch 2 Eraser 1 Press the tool s eraser to the display screen The SwITCHES state and PRESSURE value should change PRESSURE should change from approximately 096 with no pressure applied to approximately 10096 when full pressure is applied For the optional Airbrush move the fingerwheel forward The WHEEL value should decrease to a value of approximately 0 when the fingerwheel is all the way forward Move the fingerwheel backward The WHEEL value should increase to approximately 1000 when the fingerwheel is all the way back Test tilt for the x axis by moving the pen from a vertical position toward the right the X TiLT value should change from approximately 0 to 60 Now move the tool to the left of vertical the X TILT value should change from approximately O to 60 Test the tilt for the y axis by moving the pen from a vertical position toward the bottom of the tablet the Y TILT value should change from approximately 0 to 60 Now move the tool toward the top of the tablet the Y TiLT value should change from approximately O to 60 Fo
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364. JUST option Then if necessary manually adjust pitch and phase Verify that the display adapter or video card matches the specifications for Cintiq Adjust the refresh rate in the display properties control panel The display is not clear Text or other portions of the screen appear blurred Set the display resolution of your video card to the maximum native resolution that can be used with Cintiq See the Product specifications on page 68 for details Turn off the Cintiq then turn it back on Open the OSD menu and select the AUTO ADJUST option If necessary manually adjust the brightness pitch and phase settings The display and LCD panel are not lined up The display size is not correct Open the OSD menu and select the AUTO ADJUST option As necessary adjust pitch and phase and horizontal and vertical position Note that some video cards may not show the display in proper sizing The display ripples or shows a moir pattern The display color is not even Open the OSD menu and select the AUTO ADJUST option If this does not solve the problem select the RESET option to set the display back to the factory default settings As necessary adjust pitch and phase Troubleshooting Page 49 PEN TABLET TROUBLESHOOTING If you encounter problems with the tablet portion of your Cintiq see the following tables Your problem may be described here and you can try the solution offered Be sure to see
365. MW DERI M OMNE 72 Radio and television interference i 74 FOGDOLUOGB 5 hao nega Mle en px ME as RO disease ein eiu sd herein 74 Industry Canada Canada only i 75 CE declaration iit ope Pe BEL PEMEX EE toa 75 Cintiq exchange policy Europe Africa and Middle East 00000000 76 pM x D UU Ru V t T ae 77 gs RS eee ee eee teat Lo a d eT oer re rere oe ene Caer 79 Cintiq Cintiq Cintiq Cintiq Cintiq MST A155 PESIAR M hs EAS dn PST A042 02 J amp A 2 MNE A185 4 KP 501E 01 gt FUZ A157 9 9 Bs v PPL A274 MNE A186 CD POW A111 SCD A96 01
366. ODUCT SPECIFICATIONS GENERAL SPECIFICATIONS Dimensions W x D x H Weight Input voltage Power consumption with AC adapter Power management Plug and Play Compatibility Cover plate Cable integrated Operating temperature and humidity Storage temperature and humidity Certification and compliance Appendix Page 68 561 x 421 x 47 8 mm 22 10 x 16 59 x 1 88 in excluding center bearing and stand 8 7 kg 19 14 Ib excluding stand 10 4 kg 22 88 Ib with stand 12 VDC 54 W max 2 W or less in sleep modes 1 W or less in off mode VESA DPMS DDC 2B DDC CI Windows 7 Vista XP 32 and 64 bit Macintosh OS X v10 4 or later Tempered etched glass with AR film DVI I USB DC power 5 to 35 C Humidity 2096 to 8096 non condensing 10 to 60 C Humidity 2096 to 90 non condensing maximum storage humidity is 3896 at a temperature of 60 C and maximum storage temperature is 42 C at a humidity of 9096 FCC Part 15 Subpart B Class B and C CE VCCI Class B C tick BSMI KCC CCC GOST R CB The European Union RoHS Directive 2002 95 EC Chinese RoHS Korean RoHS DISPLAY Display panel Screen size Aspect ratio Number of pixels Input video signal Supported resolution White luminance uniformity Synchronization range Timing modes Pixel pitch Viewing angles 9 CR10 1 horizontal vertical Display colors Contrast ratio Response time Tr Tf Luminance OSD manual control Plug and
367. OVE THERE ARE NO OTHER WARRANTIES MADE BY WACOM ON THIS PRODUCT NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM ITS DEALERS DISTRIBUTORS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF WACOM S EXPRESS WARRANTY SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION PRODUCTION OR DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU In the event that any of the above limitations are held unenforceable Wacom s liability for any damages to you or any party shall not exceed the purchase price you paid regar
368. Page 21 STEP 2 PEN TABLET INSTALLATION In this step Cintiq is installed as a pen tablet USB CABLE INSTALLATION Plug the USB connector into an available USB port on your computer or into a USB hub attached to your computer To USB port ite Computer i Next install the pen tablet software See Software installation on page 23 Installation Page 22 SOFTWARE INSTALLATION Important You MUST install the Wacom driver software for correct pen on screen functionality Save your work and close all open applications Temporarily disable any virus protection programs Insert the Installation CD into your computer s CD ROM drive If the software installer menu does not automatically display double click on the INSTALL icon located on the CD Click INSTALL TABLET and follow the prompts to install the driver software Reactivate your virus protection program After completing the software installation make sure you can use your pen on the Cintiq display Screen to move the screen cursor When you place the pen tip on the display screen the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip Lift the pen tip and place it on the display screen surface in a different location The screen cursor should again jump to the new position This is known as absolute positioning and enables you to position the screen
369. Pen tablet troubleshooting i 50 General problems wie ipla Bias een eee a eG RET d Red 50 Windows specific problems sese 54 Macintosh specific problems eee 55 Technical support options 0 57 Obtaining driver downloads i 58 APPENDIX Sik ubt alte det ee uU dk al a a A oa Poeta A aM ee 59 Caring for Cintig co S00 0 Rte eed ae a E eer ar Pe ata ere rcr 59 Replacing the pen tipo erre ee ete tu edis E er RR eie rt 60 Optional display configurations 0 0 cee I 61 Using an alternate mount or stand i 62 Pen and digital ink capabilities in Windows cece eee eee eee 65 About the Windows Tablet PC Input Panel 00 66 Uninstalling Cintig ic sees ee RRR RR Ee ERROR EX UR eRe aw ee 67 Product specifications eie na oan oe mn a eee eee ran 68 General specifications 000 eee 68 Display 2 gies tence nec b RED DUMP URINE UR DRE es 69 Pen tablet 33 513 oo S dte best uei tad unt dee had toe t ux aspe cds 70 Display stand i e ia ele Pelee RA kl eh ate hin eet 70 Power adapter is ite aso eee t bote S ale ara TE Re ees dat Ga a 70 Grip pen Model KP 501E 01 lssesssseeeesle eee 70 Productirformation ss mi ef me reae Oe eat oka ERROR 71 Table of contents Page 7 Ordering parts and accessories llle nen 71 Available parts and accessories et 72 Radio and television interference lille 74 FCG notice n Sm iid anand oU EUR RR Eas 74 Industry Canada Canada o
370. QGING MEL 28 Using the side switch si ns cast i ee hs Se eeu Dri eda 28 Working with pressure sensitivity llle 28 Drawing Withi tilt iis os bach be eae tte blag nee shen enn EN EG SU 28 Erasing initiate eatin ye ek PORE Aud ROS Ere AUN ER n pum bens ae 28 Using the pen holder 0 as sD TD age IIIA 29 Pen display controls cece nhe 30 Using the ExpressKeys 0 0 eee eee I nh 31 Using the Touch Strips 0 0 eee I III 32 Table of contents Page 6 CUSTOMIZING 4 xi de doe ee on DD er Uo eiue sam retos et 34 Opening the control panel i 34 Learning more about Cintiq cc cc ccc 34 Customization basics nas cs de eee eee 35 Calibrating CIntid s scs se rur da oa Sa Gees Meee de dena roe dw PHP CPUS 36 Adjusting pitch and phase VGA only i 37 Adjusting thie dis play 1 ne si set they eee adde ati nid Socata gene 38 Factory presets auto sync and user settings cece eee eee 38 On Screen Display OSD settings es 38 Power saving sa eo eS 41 TROUBLESHOOTING in ainda dons eb de A Ra en eu ate 42 Testirig Clhtlq aces eg Sache erat EY Dep EE ecce et de recede Ie RE Ded ae 42 Testing controls and input tools lellleee nee 44 Testing the ExpressKeys i 44 Testing the Touch Strips ne es so De eee eee eee 45 Testing a Pen oes he chee wate at Babe ke Pee DP oad eet 46 Display troubleshooting ot 47 General display problems i 47 VGA probl tri re i Xo ek DRE RO UD AMI RO DERE RI 49
371. RER BALK ESD Microsoft Windows Windows FI ERR TABLET PC TABLET PC K n x Windows 7 Vista Wintab API
372. Removing Cintiq from the display stand on page 13 to remove the display unit from the stand Precautions on use and handling Page 3 A Warning AN Warning A Warning AN Warning If the LCD screen has been damaged DO NOT touch any liquid that may be leaking from it this liquid is an irritant In case of contact with skin eyes or mouth rinse immediately with running water for at least 15 minutes or more If contact is made with the eyes or mouth also consult a physician LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS The pen display has a backlight which contains mercury Hg Be sure to dispose of properly and to manage any disposal of this unit in accordance with your local ordinances and laws Do not disassemble the Cintiq stand Improper disassembly could result in physical injury or damage to the stand In this case Wacom shall have no responsibility to repair or replace the product Choking hazard Prevent children from swallowing the pen tip or side switch The pen tip or side switch may accidentally be pulled out if children are biting on them Do not disassemble the Grip Pen This may cause the device to malfunction In this case Wacom shall have no responsibility to repair or replace the product Do not scratch the display screen Avoid placing sharp objects on the display screen surface Avoid intensive shock or vibration to Cinti
373. Telephone 65 6258 8640 Fax 65 6258 8697 21UX interactive pen display DTK 2100 wacom Wacom 21UX 1 0 A1910 Wacom Co Ltd 2010 Wacom Wacom Wacom Wacom DuoSwitch Wacom Co Ltd Wacom Adobe Reader Photoshop Adobe systems Incorporated Microsoft Windows Vista
374. a ti LCD a Si TFT LCD IPS 21 3 432 x 324 mm 17 0 x 12 8 4 3 1600 x 1200 DVI 1 0 RGB 1600 x 1200 1280 x 1024 1024 x 768 800 x 600 640 x 480 72 PR 50 75 Hz 30 80 kHz UXGA 60 Hz 75 kHz 5 24 0 270 x0 270 mm 170 85 85 170 85 85 1670 550 1 26 ms 220 cd m2 LCD 200 cd m2 9300K 6500K 5000K DDC 2B DDC C LCD TFT Wacom
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376. apply if the registered office of the vendor is in the EU or in Iceland Norway Jersey Switzerland Russia Ukraine Croatia Serbia Tunisia Turkey Syria Lebanon Jordan Israel Egypt United Arab Emirates Iran or South Africa The granting of this limited warranty is subject to the laws of the Federal Republic of Germany However the applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded Krefeld is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from the formation handling or termination of the contractual relationship provided that the customer is a trader a legal entity under public law or a special fund under public law The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany The jurisdiction agreement shall not apply if due to legal provisions a different sole place of jurisdiction must be established for the case Furthermore WACOM is authorised to file a lawsuit against the headquarters of the customer Should one of the provisions of these limited warranty conditions be or become void the validity of the other provisions shall not be affected in full or in part Should a provision be invalid the legally permissible regulation most closely resembling the invalid regulation shall apply in its place If you have any questi
377. as far for the screen cursor to cover the same distance on the display screen To activate press and hold the tool button to which this function has been assigned Releasing the button returns to normal mapping DISPLAY TOGGLE For multiple monitor systems Enables you to toggle the screen cursor between the Cintiq pen display and your other displays When selected Cintiq can be used either as a pen display the screen cursor is positioned at the pen tip location or as a standard Wacom tablet the Screen cursor can be moved across the entire desktop or additional displays SHIFT modifier key CTRL CMD modifier key ALT OPT modifier key PAN SCROLL Enables you to position a document or image in any direction within the active pane by pressing a button set for PAN SCROLL and then dragging with the pen tip across the pen display Screen active area Working with your Cintiq Page 31 Here are a few ideas for using the ExpressKeys Set a pair of keys to commonly used keystrokes such as and to decrease and increase your brush size in Photoshop Set a key to a commonly used keyboard shortcut in order to open files or start an application If you prefer not to or cannot use the side switches on your Grip Pen then set a key to right or double click Choose from any of the other available functions Important Some applications can override and control the ExpressKey functions For detail
378. ated The tablet portion of the pen display was not detected at startup Make sure the USB interface cable is securely connected to an active USB port on your computer or to a USB hub Make sure that the Cintiq power LED is on and is glowing blue If this does not correct the problem see Troubleshooting on page 42 From the Go menu select the UTILITIES folder and launch the SYSTEM PROFILER Select USB from the HARDWARE section of the CONTENTS list A Wacom USB pen display model should be listed If a pen display model is not listed check the pen display USB cable connection or try plugging the pen display into a different USB port If this does not help contact Wacom for Technical Support See Technical support options on page 57 You suspect the pen display preferences may be corrupted or want to make certain that all settings are at their factory defaults Use the Wacom Tablet Utility to work with your preferences Close any open applications Open the main APPLICATIONS folder Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY e It is a good idea to first back up your tablet preferences In the WACOM TABLET UTILITY dialog box select CURRENT USER or ALL USERS Then click BACKUP and follow the prompts e Then delete the tablet preferences as follows Single user When the utility starts select CURRENT USER and click on the REMOVE button Log out then log back in When the pen display drive
379. be altered by means of a written and signed contract Should one of the provisions of these licence conditions be or become void the validity of the other provisions shall not be affected in full or in part Should a provision be invalid the legally permissible regulation most closely resembling the invalid regulation shall apply in its place LIMITED WARRANTY WACOM guarantees to you as the initial purchaser that the product hardware when used as intended will remain free from material defects and processing errors for a warranty period of TWO 2 YEARS and Cintiq products shall be guaranteed for a warranty period of THREE 3 YEARS commencing from the purchase date and provided that the product was unused at the time of purchase Defects in wear parts e g pen tips resulting from normal wear and tear are exempt from the warranty Furthermore WACOM guarantees that the data carriers delivered with the product are free from material defects and processing errors for a period of SIX 6 MONTHS from the date of purchase If the product excluding any software is discovered to be faulty it must be returned immediately to the place of purchase in its original packaging within the warranty period together with your name address and telephone number a description of the problem and a copy of the original receipt The customer shall be liable for any possible damage or loss of the product during transit for this purpose Under the provisions of this wa
380. clicking drawing or Move the TIP FEEL slider toward SoFT or select the DETAILS writing button and decrease the SENSITIVITY and CLICK THRESHOLD settings The pen tip does not function Be sure you are using the pen that originally came with your interactive pen display or an Intuos4 pen which has a part number ending in 01 Other pens may not function properly on the pen display Check the control panel s PEN tab and verify that the tip is assigned to a CLICK function Make sure the status LED lights blue when the pen tip is pressed If the LED does not light verify that the USB cable is plugged into an active USB port on your computer or on a USB hub If the LED still does not light you may have defective hardware see Troubleshooting on page 42 Changing the function settings for Make sure that you change the settings for the tool and an input tool has no effect application that you are using See the electronic Software User s Manual for details on working with multiple tools and with application specific settings Troubleshooting Page 51 The pen side switch does not work Be sure you are using the pen that originally came with your interactive pen display or an Intuos4 pen which has a part number ending in 01 Other pens may not function properly on the pen display Be sure you press the side switch when the pen tip is within proximity 5 mm 0 2 inch of the pen display active area Do this with
381. com driver software and Cintiq interactive pen display from your system Important When you remove the Wacom driver software from your system your Wacom interactive pen display will no longer operate with full tablet functionality but will continue to function as a mouse device Windows 1 Click on the Windows START button and open the CONTROL PANEL 2 In the CoNrROL PANEL window for e Windows 7 and Vista click on UNINSTALL A PROGRAM In the dialog box that appears choose WACOM TABLET and click on the UNINSTALL button e Windows XP or XP x64 select ADD OR REMOVE PROGRAMS In the ADD OR REMOVE PROGRAMS window choose WACOM TABLET and click on the REMOVE button 3 Follow the prompts to remove the software driver If prompted enter your administrator login name and password 4 When the driver has been removed shut down your system power off your computer and turn off the pen display When your computer and pen display are off disconnect the pen display from your computer Macintosh 1 From the Go menu choose APPLICATIONS and open the WACOM TABLET folder 2 Double click on the WACOM TABLET UTILITY icon and select the TABLET SOFTWARE REMOVE button Enter your administrator login name and password 3 After the removal is completed click OK Shut down your computer and turn off the pen display When your computer and pen display are off disconnect the pen display from your computer Appendix Page 67 PR
382. cursor without having to drag your pen across the display screen surface Be sure to check the Read Me file for updated information If you have trouble installing Cintiq see Troubleshooting on page 42 Notes Driver installation automatically activates the new pen input functions available within Microsoft Windows 7 Vista and Office 2007 or later except for Windows 7 Starter and Home Basic and Windows Vista Home Basic Visit the Wacom web site at www wacom com vista for additional information on using your Wacom pen in Windows User specific preferences are supported After logging in each user can customize their personal settings in the Wacom Tablet control panel Switching to another user will automatically load the settings for that user If the pen display does not respond properly or you lose cursor control the pen display preferences may be corrupted You can delete the current preference settings and return the pen display to its factory default condition See the Software User s Manual for details on managing preferences To uninstall the software driver see Uninstalling Cintiq on page 67 Next see Calibrating Cintiq on page 36 to precisely align the screen cursor to the pen tip Installation Page 23 WORKING WITH YOUR CINTIQ As you work with 01010 you can rest your hand lightly on the display screen just as if it were a drawing board or sheet of paper Because the Cintiq pen display surface will be a
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384. d pen If this procedure does not resolve your problem with Ink contact Apple Support for further assistance Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application TECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq pen display first check the Installation section in this guide to make sure the unit is installed correctly Then review the Troubleshooting procedures If you cannot find the answer in this guide you may find updated information about your problem in the appropriate Read Me file for your platform located on the Installation CD You can also check the product FAQs Frequently Asked Questions on the Wacom web site for your region If you have an Internet connection you can download the latest software drivers from the Wacom web site for your region See Obtaining driver downloads on page 58 If you cannot solve the problem and you think your Wacom product is not working properly contact the Wacom support staff for the area where your product was purchased See the Wacom tablet Read Me file located on the Installation CD for contact information When you call you should be at your computer with the following information available This manual Pen display serial number See the label on the back of the unit You may have to rotate the unit in order to see the serial number label Driver version number See the Installation
385. d and place it face down on a flat soft surface such as a cloth spread across a desktop 3 Remove the bearing hub by unscrewing the four bearing hub attachment screws Then carefully separate the bearing halves and remove the bearing stopper to free up the cabling Take care not to lose the small bearing stopper found within the inner groove of one of the hub sections Cable channel Bearing stopper SN Bearing hub sections T removed and f attachment screws Cable cover plate removed and attachment screws Appendix Page 62 Next remove the four attachment screws from the cable cover plate and lift the plate away from the pen display unit Place the cable into the cable exit channel Then reattach the cable cover plate making sure to use the correct screws for reattachment The cable cover plate screws are shorter than the bearing hub attachment screws Using the screws that came with the bearing cover plate install the cover plate to protect the interior of the unit from dust particles Now using the appropriate VESA mounting screws firmly attach Cintig to the alternate mounting platform Cauti When attaching Cintiq onto an alternate mounting platform be sure to follow all instructions AN 84400 jn the documentation supplied by the platform manufacturer If improperly installed the unit could fall resultin
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387. dless of the form of any claim This Limited Warranty is governed by the laws of the United States of America and the state of Washington This Limited Warranty is valid for and only applies to products purchased and used inside the United States and its territories or possessions and Canada Appendix Page 76 WARRANTY SERVICE IN THE U S A AND CANADA To obtain Warranty service within the U S or Canada contact Wacom Customer Care Center Phone 1 360 896 9833 Email Inquiry form http www wacom com productsupport email cfm WARRANTY SERVICE OUTSIDE OF THE U S A AND CANADA For products purchased or used outside of the United States and Canada the warranty period is one 1 year from the date of original purchase Upon discovery of a defect in the product except in the Software within the Warranty Period you should contact your local dealer or distributor If an authorized Wacom repair center is not available in your local country you will be responsible for all transportation costs including duties and taxes to and from the Wacom repair center In all other respects the terms of the warranty as set forth above apply to such sales Wacom Technical Support in Asia Pacific except Japan and China Detailed Asia Pacific Limited Warranty policy and product registration may be found online at http www wacom asia com To obtain technical support or Warranty service within Southeast Asia Oceania and Taiwan please contact the Wacom Cust
388. e and superior tip sensitivity making it the most natural freehand tool Includes the following accessories Pen stand standard nib qty 1 stroke nib qty 1 hard felt nib qty 1 and flex nib qty 1 Airbrush A true digital airbrush incorporating a pressure sensitive tip and KP 400E 01 eraser tilt sensitivity and a fingerwheel that provides an additional degree of control over the application of digital paint This tool also has a programmable top button Includes the following accessories Pen stand standard nib qty 1 stroke nib qty 1 hard felt nib qty 1 and flex nib qty 1 Art Pen This specialty pen provides 360 degrees of barrel rotation and like KP 701E 01 the Grip Pen is pressure and tilt sensitive Combining these features with a unique chisel shaped nib makes the Art Pen the most realistic tool for emulating brushes markers and calligraphic pens Includes the following accessories Pen stand chisel tipped nibs qty 2 chisel tipped felt nibs qty 2 bullet tipped nibs qty 3 and bullet tipped felt nibs qty 3 Classic Pen This pen has the same feature set as the Grip Pen but with a KP 300E 01 slimmer profile that does not include a rubberized grip Includes the following accessories Pen stand standard nib qty 1 stroke nib qty 1 hard felt nib qty 1 and flex nib qty 1 Inking Pen This pressure and tilt sensitive drawing pen was created to KP 130 01 provide immediate feedback at your pen t
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391. e pen holder or at some location near the pen display but not on the display Leaving your pen on the display may interfere with screen cursor positioning when using other input devices The screen cursor moves erratically or jumps around on the display Screen when another tablet is connected to your computer The tablet portion of Cintiq emits electromagnetic waves at a certain frequency If another tablet is too closely placed to Cintiq it may interfere with screen cursor positioning If this occurs move the tablet further away from Cintiq When working in some applications the ExpressKeys or Touch Strips perform a different function than what is set in the Wacom Tablet control panel Some applications can override and control the ExpressKey and Touch Strip functions See the Software User s manual for information on using applications integrated for tablet control If you use application specific settings be sure you have updated the settings for the correct application Touch Strip functions do not toggle properly or toggle erratically when pressing the Touch Toggle button As you press the Touch Toggle button be sure you are not inadvertently touching the Touch Strip on the back of the unit The toggle function will not activate if you are using or touching a Touch Strip at the same time you press the Touch Toggle button Troubleshooting Page 53 WINDOWS SPECIFIC PROBLEMS Use the Wacom Tablet Prefere
392. e the DuoSwitch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while drawing As you work with Cintiq you can rest your hand lightly on the display screen You can tilt the pen in any way that feels most comfortable To personalize your pen unscrew qj the tip cone and replace the BP nee ring with one of another color included Refer to Customizing on page 34 and to the electronic Software User s Manual for information on customizing the pen settings Place the pen stand within easy reach When the pen is not in use place it in the pen stand the pen holder or lay it flat on your desk The stand allows for vertical or horizontal placement of the pen To maintain the sensitivity of your pen do not store it in a container where it will rest on its tip or eraser Unscrew the base of the pen stand to access a nib extraction tool and assorted replacement nibs Nib extractor Replacement nibs e 6 standard nibs black e 1 stroke nib white e 3 hard felt nibs gray Working with your Cintiq Page 26 POSITIONING To position the screen cursor move the pen slightly above the Cintiq display screen without touching the screen surface Press the pen tip on the display screen to make a selection Note You must calibrate the pen display to correctly align the Screen cursor with the pen tip See Calibrating Cintiq on page 36 If the screen cursor does
393. e your Cintig Interactive Pen Display is defective please contact our Technical Support Staff see section Support Staff in this manual Please have the serial number of the defective unit an error description and a copy of your original invoice at hand If our support staff agrees that your Cintiq is defective you will be asked to give your address for picking up the defective unit You will receive a refurbished Cintiq display unit in exchange for your defective unit Note The delivery time for the exchange unit varies between 2 and 5 work days depending on the country it is shipped to Pick up service of the defective unit may be separate from the delivery of the exchange unit Note You will not get back the very same unit that you handed in Should you prefer to get back the very same unit please send in your defective Cintiq directly to your nearest Wacom office or ask your local dealer or distributor Note Wacom Europe GmbH reserves the right to invoice for shipping checking and refurbishing the sent in Cintiq unit if a copy of the original invoice or the error description is missing or if they do not correspond with the sent in unit Note Wacom Europe GmbH reserves the right to invoice for the exchange unit if the defective unit has not arrived at Wacom Europe GmbH headquarters within 7 days after delivery of the exchange unit In any case you can send in your defective Cintiq to any Wacom office for repair either directly
394. eed specifications e g outdoors or inside a vehicle e The pen display the Grip Pen and the Cintiq stand are exposed to direct sunlight or heat from an appliance or are exposed to water or any other kind of liquid A Caution Do not use Cintiq in a dusty environment this may damage the unit Precautions on use and handling Page 2 USAGE AN Warning AN Caution AN Caution HANDLING Warning Warning Warning Only use a power adapter specified for use with your Cintiq If a different type of power adapter is used Cintiq will not work properly or may be damaged Using a different type of power adapter also has the potential to result in fire Use of a different power adapter will void your warranty Be sure to use a grounded power source when applying power to Cintiq Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on this may damage the display or computer video card In this case Wacom shall have no responsibility to repair or replace the product This product is for use with a DVI or VGA video card using an inappropriate video card may damage Cintiq Do not block the rear panel ventilation holes this may overheat and damage the unit When not using Cintiq for long periods of time unplug the power adapter from the AC outlet High Voltage Do not open or disassemble the Cintiq interactive pen display There is a risk of electrical shock when the ca
395. er the drive letter for the Installation CD and click NEXT e After installation is complete close any open control panel windows Windows XP e The Wizard will ask if Windows can search for software Choose NO NOT THIS TIME and click NEXT e Select INSTALL FROM A LIST OR SPECIFIC LOCATION ADVANCED and click NEXT e Select DON T SEARCH WILL CHOOSE THE DRIVER TO INSTALL and click NEXT e Select the pen display option and click HAVE DISK Enter the letter of your CD ROM drive e g E and click OK e Follow the prompts If the HARDWARE INSTALLATION dialog box displays click CONTINUE ANYWAY After installation is complete click FINISH and close any open control panel windows For Macintosh a color profile is added to your color management system during the driver software installation process To activate this color profile for use with Cintiq you may need to select the Cintiq profile in the system s ColorSync Utility control panel For details see the color management information in your operating system and application documentation Installation Page 20 8 As necessary configure the display control panel settings for the proper size and color resolution 9 See the Product specifications on page 68 for details about the maximum native resolution and other resolution sizes that can be used with Cintig The display size and color resolution may be constrained by the capabilities of your video card Windo
396. es the signal timing of the pen display to that of your graphics card Use when you experience an unstable or flickering image or horizontal distortion lines PHASE e PITCH VGA only Changes the display data frequency to match that of your graphics card Use when you experience an unstable uhr or flickering image or vertical distortion lines VEEL e VERTICAL VGA only Changes the vertical position of the image HORIZONTAL To automatically adjust use the AUTO ADJUST option e HORIZONTAL VGA only Changes the horizontal position of the image To automatically adjust use the AUTO ADJUST option e AuTo ADJUST VGA only Choose this function to automatically optimize the display screen image AUTO ADJUST RESET returns the display parameters of the current mode to their factory default settings RESET FACTORY RESET EXIT dismisses the OSD without making changes 1024x768 60 Hz Customizing Page 40 POWER SAVING Cintiq conforms to VESA power saving guidelines When used with a Display Power Management Signaling DPMS compliant computer or video card the display will automatically comply with the below power saving parameters When these power saving functions are in effect the screen display is darker than usual Computer mode H sync V sync Video Power consumption Power lamp Power ON Yes Yes Active 54 W max Blue Standby mode No Yes Blanked 2 W max Blue Orange Sus
397. et Therefore the installation process is completed in two stages First install as a display e Then install as a pen tablet Both stages require hardware and software installations and adjustments Carefully follow ALL instructions Important You MUST install the Wacom driver software for correct pen on screen functionality SYSTEM REQUIREMENTS Make sure your computer meets the following minimum system requirements e PC Windows 7 Vista XP 32 and 64 bit DVI or VGA connector available USB port and CD ROM drive e Macintosh OS X v10 4 or greater DVI or VGA connector available USB port and CD ROM drive Cintiq supports both digital DVI and analog VGA video signals If updating your video card first complete the video card installation before connecting Cintiq If you have another display that is compatible with your video card you can use that display to verify the video card is operating correctly Although you can connect Cintiq to either a DVI or VGA video card connecting to a DVI video card generally results in optimum performance Notes Cintiq can be used alone or with another display such as a CRT monitor or LCD projector To use Cintiq with another display you will need two video cards or a video card with dual output You may be able to set up Cintiq as a mirrored extended or independent display When working with more than one monitor Cintiq will map to the monitors based upon how your
398. face wet Do not use detergent to clean the display screen this may damage the pen display screen Damage of this kind is not covered by the manufacturer s warranty Appendix Page 59 REPLACING THE PEN TIP The pen tip nib will wear with normal use Excessive pressure will cause it to wear sooner If your interactive pen display has a coated surface a worn nib may cause damage To avoid this periodic tip replacement is recommended 1 Unscrew the pen stand base to access the nib extraction tool and replacement nibs Nib extractor Replacement nibs e 6 standard nibs black e 1 stroke nib white e 3 hard felt nibs gray 2 Clasp the old nib with the nib extraction tool pair of tweezers needle nosed pliers or similar instrument and pull it straight out of the pen 3 Slide the end of the new nib straight into the barrel of the pen Firmly push the nib until it stops PS OR Pen nib 1 mm 0 04 inch or less Note Stroke nibs are spring loaded providing additional tactile feedback when you are working with the pen or optional airbrush They are installed in the same manner as a standard pen nib Choking hazard Prevent children from swallowing the pen nip or side switch The pen nib or AN Warning side switch may accidentally be pulled out if children are biting on them To order replacement parts see Available parts and accessories on page 72 Important When the pen is not in use place it in the pen stand
399. ful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation You can determine whether the equipment is causing interference by powering it off If the interference stops it was probably caused by the equipment If the equipment does cause interference to radio or television reception you may be able to correct the interference by using one or more of the following measures e Rotate the television or radio antenna until the interference stops e Move the equipment farther away from the television or radio e Plug the equipment and computer into an outlet that is on a different circuit from the television or radio If necessary consult your Wacom dealer or an experienced radio television technician for help Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product INDUSTRY CANADA CANADA ONLY Industry Canada Class B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada CE DECLARATION The DTK 2100 interactive pen display has been tested and found to c
400. g in damage to the unit or physical injury Reattach the cabling to your computer As necessary refer to Step 1 display installation on page 18 To remove Cintiq from an alternate mounting platform 1 2 3 Turn off your computer and power off Cintiq Then disconnect all cables from between the unit and your computer Remove Cintiq from the alternate mounting platform Place the pen display unit face down on a flat soft surface such as a cloth spread across a desktop Remove the bearing cover plate Remove the cable cover plate and lift the cable out of the cable channel After freeing up the cable replace the cable cover plate Lay out and study the bearing hub components you should have two bearing hub sections a bearing stopper and four screws Locate the bearing stopper within one of the bearing hub sections Either hub section can be used as they are identical parts When correctly placed the bearing stopper will shift smoothly from side to side within the stopper groove The stopper will also sit flush with the rear hub surface Illustrates correct location of bearing stopper within bearing hub section Appendix Page 63 6 Taking care not to dislodge the bearing stopper from the hub section position the two halves of the bearing hub together around the pen display cable and over their attachment points o o Proper positioning shows the hub sections aligned along the horizontal axis
401. hen such an essential contractual obligation is breached is however limited to damages typical to this type of contract which WACOM must have determined at the conclusion of the contract based on the known risks and circumstances at that time Claims for reduced profits or expenses saved indemnity claims from third parties or claims for any other direct or consequential damages still cannot be asserted in this case The laws of the Federal Republic of Germany shall apply to this agreement However the applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded Krefeld is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from the formation handling or termination of the contractual relationship provided that the customer is a trader a legal entity under public law or a special fund under public law The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany The jurisdiction agreement shall not apply if due to legal provisions a different sole place of jurisdiction must be established for the case Furthermore WACOM is authorised to file a lawsuit against the headquarters of the customer This licence constitutes the entire contractual agreement between the parties It overrides all other verbal and written contracts and agreements and may only
402. identally release and snap shut If the display unit is in landscape orientation use one hand to grasp the bottom of the display and with your other hand grasp the back of the stand Be sure to lift on both the display and the stand so the stand will not separate from the display when moving Cintiq If Cintiq is in portrait orientation or has been locked to the stand with the rotation lock screws see page 61 the stand will not separate from the display unit and 01010 can be safely lifted by grasping the display unit with both hands Next step Go to page 14 and familiarize yourself with the pen display Unpacking your Cintiq Page 12 ADJUSTING ROTATION To adjust rotation grasp Cintig by the main body and rotate the unit to the desired position it will move on the bearing hub Cintiq can be rotated on the display stand when the incline is less than or equal to 25 degrees You can only rotate the pen display 180 degrees in either direction If you do not plan to rotate the pen display use the rotation lock screws and fasten the display to the stand in a horizontal position See Optional display configurations on page 61 REMOVING CINTIQ FROM THE DISPLAY STAND To remove Cintiq from the display stand If the rotation lock screws are attached remove them from the back of Cintiq Position the pen display to landscape orientation before removing it from the display stand The stand will not release unless Cintig is in landscape orientation
403. ign the tablet to the LCD display click the Calibrate button and follow the directions in the Calibration dialog box Adjustment pattern for pitch and phase Customizing Page 37 ADJUSTING THE DISPLAY FACTORY PRESETS AUTO SYNC AND USER SETTINGS Factory presets For optimal display quality set your video card to the maximum native resolution that can be used with Cintiq See the Product specifications on page 68 for details Auto sync Cintiq automatically synchronizes to the incoming signal The auto sync function sets the horizontal and vertical screen position as well as pitch and phase Auto sync will function between the supported horizontal and vertical frequency ranges See the Product specifications on page 68 for details If Cintiq does not automatically synchronize with the incoming signal you can use the OSD AUTO ADJUST option to initiate display synchronization Further screen display adjustments can be manually made using the On Screen Display OSD controls Color calibration Changing the color color temperature contrast brightness or backlight from their default settings will invalidate the ICC color profile that was included on the Installation CD ON SCREEN DISPLAY OSD SETTINGS The OSD function enables you to optimize a variety of display settings at the touch of a button Make adjustments using the OSD controls located on the back of the unit Reach over the top of the display to locate the but
404. ing with 24 Cleaning pen 59 pen display 59 Clicking 27 Control panel opening 34 Controls testing 44 Customizing 34 basics 35 learning more 34 opening control panel 34 Digital ink capabilities in Windows 65 Display installation 18 problems troubleshooting 47 Display stand adjusting incline 12 mounting the pen display 11 removing pen display from 13 setting up 10 Dragging 28 Driver downloads obtaining 58 Erasing 28 Ergonomics 24 ExpressKeys 30 testing 44 using 31 FCC notice 74 Front view pen display 14 Index Page 84 Industry Canada statement 75 Information product 71 Input tools testing 44 Installation 17 software 23 step 1 display installation 18 step 2 pen tablet installation 22 system requirements 17 USB cable 22 Interference radio and television 74 On Screen Display OSD 38 Ordering parts and accessories 71 Parts available 72 ordering 71 Pen clicking with 27 dragging with 28 erasing with 28 features 16 holding 26 positioning with 27 pressure sensitivity working with 28 testing 46 tilt drawing with 28 tip replacing 60 using 26 using side switch 28 Pen display adjusting display settings 38 adjusting rotation 13 auto sync 38 controls 30 factory presets 38 front view 14 mounting on stand 11 optional configurations 61 rear view 15 troubleshooting 47 uninstalling 67 user settings 38 using an alternate mount 62 working with 24 Pen holder using 29 Pen tablet general problems 50 insta
405. ion POWER ADAPTER Input voltage Output voltage Electro magnetic resonance technology 432 0 x 324 0 mm 17 0 x 12 8 in 0 005 mm point 5080 Ipi 0 5 mm 0 02 in center Edge area 1 20 mm wide from edge of display area to be 2 0 mm 0 08 in Edge area 2 3 mm wide from edge of display area to be 4 0 mm x0 16 in 40 degrees from vertical except for corners 60 levels 5 mm 0 2 in or more center 133 points sec 2048 levels USB Patent no 6 874 744 329 x 299 x 165 mm 13 0 x 11 8 x 6 5 in 1 7 kg 8 74 Ib 180 30 to 80 from vertical Landscape lockable 100 to 240 VAC 50 60 Hz 12 VDC 6 0A max GRIP PEN MODEL KP 501E 01 Pressure levels Pen tip travel Eraser tip travel Physical dimensions L x D Weight Side switch type Appendix Page 70 2048 levels 1 0 mm 0 04 in max 2 0 mm 0 08 in max 156 5 x 14 9 mm 6 17 x 0 59 in 17 g 0 60 oz approximately Rocker switch PRODUCT INFORMATION To learn more about your interactive pen display and how to take full advantage of the many pen and digital inking features in Microsoft Windows 7 and Vista visit the Wacom web site for your region USA Canada Central and South America http www wacom com productinfo Europe Middle East and Africa http www wacom eu Japan http tablet wacom co jp Asia Pacific English http Awww wacom asia com China Simplified Chinese http www wacom com cn Korea
406. ip on the drawing as well as on your computer screen The pressure sensitive Inking Pen comes with inking cartridges and two polyacetal tips for inkless drawing It has a pressure sensitive tip but no eraser and no side switches Includes the following accessories Pen stand standard nibs qty 2 inking nibs qty 3 Note When you purchase an Inking Pen it comes with a polyacetal nib in the pen Use the nib extractor silver ring to gently remove the polyacetal nib from the pen Then insert one of the silver colored cartridges that come with the Inking Pen The cartridge tip has a waxy coating that you will need to rub off before you can begin inking Appendix Page 72 DESCRIPTION PART NUMBER Replacement nibs for Grip Pen Airbrush or Classic Pen Standard nib firm plastic nib black qty 5 ACK 20001 Stroke nib spring loaded nib more of a brush like feel qty 5 ACK 20002 Hard felt nib softer nib for a pencil or marker on paper feel qty 5 ACK 20003 ee a flexible elastomeric nib that provides a higher friction feel ACK 20004 qty Felt nib chisel tip qty 5 ACK 20005 Nib set for Art Pen ACK 20006 Grip Pen professional accessory kit ACK 40001 Pen grip standard ACK 30001 Pen grip thick bodied for pen use without side switch ACK 30002 Pen grip standard for pen use without side switch ACK 30003 For a list of other available parts and accessories visit the Wacom web site for your region For order i
407. iver for proper operation If you have customized the side switch on your pen to toggle between PEN mode and MousE mode make sure that your pen display is operating in PEN mode When using Cintiq on a multiple monitor system you cannot use the pen to control the other monitor s Troubleshooting Page 52 Press an ExpressKey that is set to DISPLAY TOGGLE in order to cycle between pen control for Cintig and your other displays See the Software User s Manual for details on working with Display Toggle You can also use your pen to control the other monitors in Mouse mode To use MOUSE mode first set a pen button to MODE ToGGLE Then use the button to toggle between PEN mode and MOUSE mode The line you are drawing does not line up with the location of the Screen cursor To function properly some applications require that the pen is set to PEN mode Make sure the pen has not been toggled to MOUSE mode If the pen is set to PEN mode and the problem still exists then you may have a corrupted preferences file Follow the instructions in the Windows or Macintosh troubleshooting sections to create a new preferences file The computer does not go to sleep When you are not using the pen remove it from the pen display surface or the Cintiq will continue to send data keeping the computer awake The screen cursor jumps back when using your regular mouse or trackball When the pen is not in use place it in th
408. izable ExpressKeys to perform frequently used functions or keystrokes or to emulate button clicks or modifier keys See Using the ExpressKeys on page 31 A Display Toggle function is also available for use on multiple monitor systems This feature allows you to use your pen on the Cintiq pen display to navigate the screen cursor to any display on your system Working with your Cintiq Page 30 USING THE EXPRESSKEYS Press individual keys to perform frequently used functions or keystrokes ExpressKeys can also be used to modify your pen or other input tool properties as you work The ExpressKeys can also be operated in combination with one another For example if you program one key to simulate the CTRL key and another to simulate an ALT keystroke when you press both keys at the same time a CTRL ALT is simulated From top to bottom the ExpressKey default settings are as listed below See the electronic Software User s Manual for details on other available key settings The defaults are the same for the left and right side ExpressKey sets HELP Displays a diagram of the Cintiq ExpressKeys and Touch Strips showing the current function settings for each control RADIAL MENU Displays a Radial Menu Each level of the hierarchical menu consists of eight menu slices which may contain various features and options to choose from PRECISION MODE Changes the mapping around the current pen tip position such that you must move the pen twice
409. llation 22 Macintosh specific problems 55 troubleshooting 50 Windows specific problems 54 Pen tip replacing 60 Pitch and phase adjusting for VGA 37 Positioning 27 Power saving functions 41 Precautions 2 environment 2 handling 3 physical location 2 usage 3 Presets factory 38 Pressure sensitivity working with 28 Rear view pen display 15 Rotation adjusting 13 settings user 38 Side switch using 28 Software installation 23 Specifications display 69 display stand 70 general 68 pen 70 pen tablet 70 power adapter 70 product 68 System requirements 17 Tablet PC Input Panel about 66 Technical support options 57 Testing Cintiq 42 controls 44 Expresskeys 44 input tools 44 pen 46 Touch Strips 45 Tilt drawing with 28 Touch Strips 30 testing 45 using 32 Troubleshooting 42 general display problems 47 pen display 47 pen tablet 50 testing Cintiq 42 testing controls 44 testing input tools 44 VGA problems 49 Uninstalling 67 Unpacking Cintiq pen display 11 product contents 9 USB cable installation 22 User settings 38 VGA mode troubleshooting 49 Work area setting up 24 Working with Cintiq 24 Index Page 85 WACOM TECHNOLOGY CORPORATION 1311 SE Cardinal Court Vancouver WA 98683 U S A Telephone 1 360 896 9833 Fax 1 360 896 9724 WACOM CO LTD JAPAN MARKETING AND SALES DIVISION Harmony Tower 21F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Internet http tablet wacom co jp
410. m 43 TUAE BU BE AD Ga TR ESSE Cintiq PRM TIME EAR IUS ARER EH a PREF amp HEME amp R 3 EE ft Ht IR DeBSP ERSS a B FRR BA Ss SET IR o Cintiq fi GAN HH m o FARK Wacom i T RAM Cintiq Cintiq Zan
411. mple gestural movements on the pen display to trigger customizable actions for navigation editing and other functions To customize your gestures select the FLICKS tab in the PEN AND INPUT DEVICES control panel e Digital Ink in Microsoft Office 2007 Use your Wacom pen to full advantage with the enhanced digital mark up and inking tools available in Microsoft Office 2007 or later applications running on Windows 7 or Vista Found on the REVIEW tab within applicable applications these tools provide a consistent set of inking options For quick access you can add specific inking tools to the Quick Access Toolbar located at the top of each application To make the most of the pen in Microsoft Windows be sure to study the documentation that came with your system including the Windows training tools and Tablet PC tutorial You can access the Tablet PC Pen Training from the START menu by choosing ALL PROGRAMS TABLET PC and TABLET PC PEN TRAINING Note The following workarounds in the software driver for the tablet portion of the pen display improve performance in Windows 7 and Vista The Pen Flicks and press and hold to right click features are disabled in graphics applications using the Wintab API There is no pressure sensitivity in Journal and other Ink features when both the FLICKS and press and hold to right click features are disabled in the PEN AND INPUT DEVICES control panel Pen features supported in all versions
412. n CD Note Some configurations may include additional CDs or DVDs containing application software To install see the instructions for those CDs or DVDs Retain the package box for use when storing or shipping Cintiq Power supply POW A11 1 and power cable SCD A069 01 Next step Set up the Cintig stand See page 10 Unpacking your Cintiq Page 9 SETTING UP THE CINTIQ STAND Place the stand on your desktop or work surface Make sure the stand is stable and will not tip or fall when the pen display is mounted on it Then familiarize yourself with the stand components Do not operate the incline adjustment levers when Cintiq is not mounted on the stand and do AN Warning not lift the stand by the adjustment levers The stand is spring loaded and may cause injury or damage if released without the weight of Cintiq on the stand Improper operation may lead to physical injury or damage to the stand Be careful to avoid catching your finger in the gap of the movable portion of the stand Incline adjustment levers When Cintig is mounted on the stand use these levers to adjust the display incline as described in Adjusting the display incline on page 12 Bearing recess Rear feet The rear feet are on rollers allowing them to move when adjusting incline Front feet The front feet have rubber pads to reduce slippage on the desktop Next step Unpack the pen display and mount it on the Cintiq stand See page
413. nce File Utility to work with your preferences Close any open applications Click the START icon and select ALL PROGRAMS Then select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY You suspect the Cintiq preferences may be corrupted or want to make certain that all settings are at their factory defaults It is a good idea to first back up your tablet preferences In the TABLET PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts Then delete the tablet preferences a follows Single user In the TABLET PREFERENCE FILE UTILITY dialog box click the REMOVE button under MY PREFERENCES to delete the preferences for the current user Multiple users Click the REMOVE button under ALL USER PREFERENCES to delete preferences for multiple users Note that administrator rights are required to delete preferences for all users Relaunch any currently open tablet aware applications that you may be running You can quickly restore tablet preferences that have been backed up by clicking RESTORE under MY PREFERENCES After changing right and left handed settings in the computer s mouse control panel the pen tip no longer functions properly Troubleshooting Page 54 Restart Windows for your Wacom tool settings to be correctly recognized MACINTOSH SPECIFIC PROBLEMS At startup a dialog box appears telling you that either the driver failed to load or the pen display preferences have not yet been cre
414. nd the Grip Pen are working Press the pen tip against the display and verify that the status LED lights blue If the LED does not light verify that the Cintiq USB cable is plugged into an active USB port If Cintiq is plugged into a USB hub try plugging it directly into the USB port on your computer Be sure the USB port to which you are connecting has not been disabled It may be necessary to check your system BIOS setting to verify that you have connected Cintiq to an active USB port The status LED will light blue when Cintiq is registered as a USB device and the pen tip is pressed against the display Check the Grip Pen If you cannot make a selection on the display screen with the pen Test the pen by pressing the pen tip or eraser against the surface of the pen display The pen display status LED should light blue Now without applying pressure to the pen tip but keeping the pen within proximity 5 mm 0 2 inch of the pen display surface press the side switch The status LED should again light blue If the status LED does not light blue for these tests be sure you are using a pen specified for use with Cintiq See Testing controls and input tools on page 44 and Testing a pen on page 46 for more information Check the ExpressKeys See Testing controls and input tools on page 44 and Testing the ExpressKeys on page 44 for more information Check the Touch Strips See Testing controls and input tools on page 44 and Te
415. nformation see Ordering parts and accessories on page 71 Appendix Page 73 RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates uses and can radiate radio frequency energy If it is not installed and used properly that is in strict accordance with applicable instructions it may cause interference with radio and television reception FCC NOTICE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation You can determine whether the equipment is causing interference by powering it off If the interference stops it was probably caused by the equipment If the equipment does cause interference to radio or television reception you may be able to correct the
416. ng or will not stop drawing Open the Wacom Tablet control panel and go to the PEN tab Move the TiP FEEL slider toward FIRM or select the DETAILS button and increase the CLICK THRESHOLD setting If this does not help see Testing Cintiq on page 42 Double clicking is difficult Troubleshooting Page 50 Be sure you are quickly tapping the display screen twice in the same place Wacom recommends using the side switch to double click Open the Wacom Tablet control panel and go to the PEN tab Try increasing the TiP DOUBLE CLICK DISTANCE or using a lighter TiP FEEL Set an ExpressKey to DOUBLE CLICK and use it to issue double clicks Windows Try setting your system to launch programs with a single click See Clicking on page 27 The eraser selects everything or will Open the Wacom Tablet control panel and go to the ERASER not stop erasing tab Move the ERASER FEEL slider toward FIRM or select the DETAILS button and increase the CLICK THRESHOLD setting If this does not help see Testing Cintiq on page 42 You notice a delay at the beginning Open the Wacom Tablet control panel and go to the PEN tab of pen or inking strokes Try decreasing the TiP DOUBLE CLICK DISTANCE If that does not work try dragging the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double click assist You have to press hard with the Open the Wacom Tablet control panel and go to the PEN tab pen when
417. nly i 75 GE declaration a a ed geb PRESE EE ES 75 Warranty Worldwide except for Europe Africa and Middle East 76 Limited Warranty Hinia 2 4812 Rer Ree ERRARE eee ers 76 Warranty Service in the U S A and Canada i 77 Warranty Service Outside of the U S A and Canada 000 eee ee eee 77 Licence warranty conditions Europe Africa and Middle East 78 Software Licence Agreement ot 78 Limited Warranty asia a DDR ERR RR Re 79 Cintiq exchange policy Europe Africa and Middle East 2 0 81 GLOSSARY eun thar Pagan dei Soe Brass roseis dl desc ute ul esie Siar a Rite SCRAP Rad Ta ds 82 INDEX cuc 84 Table of contents Page 8 UNPACKING YOUR CINTIQ Carefully unpack and place all items on a stable surface Verify that contents are complete The product parts and accessories are packed together in the accessories box To avoid damage see the instructions on the following pages before setting up and using Cintiq or the Cintiq stand Cintiq interactive pen display Cintiq stand MST A155 with attached cabling Patented Pen stand includes replacement nibs and nib extraction tool PST A042 02 si amp A QGP Rotation lock screws al 2 MNE A185 Grip Pen pen Rt rings KP 501E 01 FUZ A15 o 9 Bearing hub recess cover plate and screws PPL A274 and MNE A186 User s manual this manual Installatio
418. not jump to a position near the pen tip when you place the pen on the display screen then the pen display software driver may not be installed or is not loading Install the driver software if necessary Otherwise see Troubleshooting on page 42 CLICKING Tap the display screen once with the pen tip or touch the pen to the display screen with enough pressure to register a click Tip Press the upper side switch when set to DOUBLE CLICK or quickly tap the display Screen twice in the same place with the pen tip Double clicking is easier when the pen is perpendicular to the pen display screen To fine tune the double click area see the electronic Software User s Manual To make navigating with the pen easier configure Windows to select when the pen is over an icon and to launch the icon with a single click To turn on this feature first open a folder For Windows 7 and Vista from the ORGANIZE pull down menu choose FOLDER AND SEARCH OPTIONS From the GENERAL tab select SINGLE CLICK TO OPEN AN ITEM POINT TO SELECT For Windows XP from the TooLs pull down menu choose FOLDER OPTIONS From the GENERAL tab select SINGLE CLICK TO OPEN AN ITEM POINT TO SELECT Working with your Cintiq Page 27 DRAGGING Select an object then slide the pen tip across the display Screen to move the object USING THE SIDE SWITCH The pen is equipped with a DuoSwitch
419. of Windows 7 and Vista except Windows 7 Starter and Home Basic and Windows Vista Home Basic Appendix Page 65 ABOUT THE WINDOWS TABLET PC INPUT PANEL The Windows 7 or Vista Input Panel enables you to use handwriting or an on screen keyboard to directly enter text with your Wacom pen There are different ways to launch the Input Panel e Click on the Input Panel icon which appears when you move the screen cursor into a text entry area e Click on the Input Panel tab located by default on the left edge of the display screen e Click on the Tablet PC Input Panel icon located on the Windows taskbar If the icon is not visible right click on the taskbar select TOOLBARS and TABLET PC INPUT PANEL To customize the Input Panel 1 First open the Input Panel and then click on Toors in the menu bar 2 Select OPTIONS to open the Input Panel Options dialog box 3 Customize the Input Panel settings for the way you like to work To learn more about using your Wacom pen in Microsoft Windows and Office 2007 or later study the documentation that came with your system and Microsoft Office applications Be sure to take advantage of the Windows training tools including the Tablet PC tutorial available from Microsoft You can visit also the Wacom web site at www wacom com vista for additional information on working with your Wacom pen in Windows Appendix Page 66 UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wa
420. of your product see Your Cintiq interactive pen display on page 14 e Follow all instructions carefully when installing your product See Installation on page 17 e There are many ways to use Cintiq See Working with your Cintiq on page 24 for details e Use the Wacom Tablet control panel to customize your pen and pen display settings To learn more see Customizing on page 34 The following information is not included with this product information about your specific computer hardware or operating system or information about your application software Your best source for this information is the set of manuals and discs that came with your hardware operating system or application Wacom s philosophy is to continually improve all of its products As a result engineering changes and improvements are made from time to time Therefore some changes modifications and improvements may not be covered in this document Introduction and overview Page 1 PRECAUTIONS ON USE AND HANDLING To ensure the safe usage of your product be sure to follow all instructions cautions and warnings found within this manual Failure to do so could cause the loss of data or damage to your computer Failure to do so could also void your warranty in which case Wacom shall have no responsibility to repair or replace the product Warni This symbol indicates an item that if disregarded may lead warning to loss of human life or serious injur
421. oftware and agrees to bear the copying and postage costs WACOM AND ITS SUPPLIERS CANNOT OFFER ANY GUARANTEE FOR THE PERFORMANCE OF THE SOFTWARE OR FOR THE RESULTS PRODUCED THERE FROM WACOM AND ITS SUPPLIERS OFFER NO GUARANTEES OR ASSURANCES EITHER EXPRESSLY OR IMPLICITLY INCLUDING THOSE THAT MAY BE DERIVED FROM A BUSINESS RELATIONSHIP OR FROM TRADE PRACTICE OR FROM LEGAL PROVISIONS OR CUSTOMARY LAW WITH REGARD TO THE MARKETABILITY FREEDOM FROM DEFECTS OF TITLE OR USEFULNESS OF THE SOFTWARE WACOM AND ITS SUPPLIERS ACCEPT NO LIABILITY FOR DAMAGES CLAIMS OR COSTS OF ANY KIND NOR FOR CONSEQUENTIAL DAMAGES SECONDARY ACCIDENTAL INDIRECT OR PENAL DAMAGES PARTICULAR OR MISCELLANEOUS DAMAGES OR FOR DEMANDS OR INDEMNITY CLAIMS FOR REDUCED PROFITS OR LOSSES THIS SHALL ALSO APPLY IN THE CASE OF A REPRESENTATIVE OF WACOM BEING PREVIOUSLY AWARE OF THE POSSIBILITY OF SUCH LOSSES DAMAGES CLAIMS OR COSTS OR DEMANDS FROM THIRD PARTIES Appendix Page 78 The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees or in case of fraudulent behaviour on the part of WACOM nor for damages arising from wilful or grossly negligent behaviour on the part of WACOM from damages leading to loss of life personal injury or sickness or in the case of binding legal provisions For slight negligence WACOM and its suppliers shall only be liable in the event of a breach of essential contractual obligations Liability w
422. omer Support Service Phone numbers can be found here http www wacom asia com support contact Should you have any questions about this Agreement or if you desire to contact Wacom for any reason please contact in writing IN NORTH AND SOUTH AMERICA IN JAPAN CONTACT CONTACT Wacom Technology Corporation Wacom Co Ltd 1311 SE Cardinal Court 2 510 1 Toyonodai Vancouver Washington 98683 Otone Machi Kitasaitama Gun U S A Saitama 349 1148 Japan IN ASIA PACIFIC IN MAINLAND CHINA EXCEPT HONG KONG CONTACT CONTACT Wacom Co Ltd Wacom China Corporation Asia Pacific Office Unit 2807 28th Floor SK Tower Harmony Tower 18F 1 32 2 Hon Cho No 6 Jia Jianguomenwai Avenue Nakano Ku Tokyo 164 0012 Beijing 100022 China Japan E mail support wacom com cn Appendix Page 77 LICENCE WARRANTY CONDITIONS EUROPE AFRICA AND MIDDLE EAST SOFTWARE LICENCE AGREEMENT Important customer information The scope of delivery of this product covers copyright protected computer programs software which are the inalienable intellectual property of WACOM Europe GmbH WACOM This software is an integral component of the product and is also held on the associated data carrier The software of WACOM and the associated rights of use are not included with the purchase of this product from your retailer WACOM grants you the user the right to use the software exclusively in accordance with the conditions stipulated in this licence agreement By
423. omply with the following harmonized European Norms e 160 60950 1 2005 2nd Edition e EN 60950 1 2006 A11 2009 e EN 55022 2006 A1 2007 e EN 61000 3 2 2006 e EN 61000 3 3 1995 A1 2001 A2 2005 e EN 55024 1998 A1 2001 A2 2003 EC61000 4 2 2008 EC61000 4 3 2008 EC61000 4 4 20044 Corr 1 2006 4 Corr 2 2007 EC61000 4 5 2005 EC61000 4 6 2008 EC61000 4 8 2001 EC61000 4 11 2004 Based on the results of these tests Wacom declares that the above mentioned device conforms to the EMC Directive 2004 108 EC Based on the results of these tests Wacom declares that the above mentioned device conforms to the Safety Directive 2006 95 EC The device must be installed and operated always in strict accordance to the instructions given in this manual Any changes or modifications to this product that were not specially authorized by Wacom will invalidate this declaration COMMISSION REGULATION EC No 1275 2008 of 17 December 2008 implementing Directive 2005 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment 5 75 A CINTIQ EXCHANGE POLICY EUROPE AFRICA AND MIDDLE EAST Should your Cintiq Interactive Pen Display become defective during the warranty period Wacom Europe GmbH offers an exchange program Please follow the procedure described below and note
424. ons about this agreement or would like to contact WACOM for another reason please contact us by post at this address WACOM Europe GmbH Europark Fichtenhain A9 47807 Krefeld GERMANY Appendix Page 80 CINTIQ EXCHANGE POLICY EUROPE AFRICA AND MIDDLE EAST Should your Cintiq Interactive Pen Display become defective during the warranty period Wacom Europe GmbH offers an exchange program Please follow the procedure described below and note the restrictions Note The Cintiq exchange program can only be offered for countries of the European Union with the exception of Malta Cyprus the Canary Islands and the French Overseas Territories Note You must have registered your Cintiq Interactive Pen Display at Wacom Europe GmbH if you want to take advantage of the exchange program If you believe your Cintiq Interactive Pen Display is defective please contact our Technical Support Staff see section Support Staff in this manual Please have the serial number of the defective unit an error description and a copy of your original invoice at hand If our support staff agrees that your Cintiq is defective you will be asked to give your address for picking up the defective unit You will receive a refurbished Cintiq display unit in exchange for your defective unit Note The delivery time for the exchange unit varies between 2 and 5 work days depending on the country it is shipped to Pick up service of the defective unit may be separate
425. op CS4 e gt E T TES T 3718 Photoshop Photoshop H 7 H e ciu CD C AVS
426. operation plug the Cintiq video cable into the DVI D to DVI I adapter supplied with Cintiq and then plug the adapter into the DVI D connector on your video card For VGA operation plug the Cintiq video cable into the VGA to DVI I adapter supplied with Cintiq and then plug the adapter into the VGA connector on your video card If connecting to a Mac Mini DisplayPort you will need to obtain an appropriate adapter For best results the Apple Mini DisplayPort to Dual Link DVI Adapter is recommended Adapters can be purchased at various retail outlets and through the online Apple Store Connect the adapter between the Cintiq video cable and your Macintosh 4 Connect the power adapter to Cintiqg See C on the next page 5 Connect the adapter power cable and plug into an AC outlet See D in the connection diagram 6 Turn on Cintiq The power LED will light orange Installation Page 18 DISPLAY CABLING DIAGRAM A DVI VGA switch Rear panel of computer Video card DVI or VGA Cintiq rear view DVI I connector To connect to a DVI D connector use the DVI D to DVI I adapter To connect to a VGA connector use the s 22 VGA to DVI I adapter To AC outlet S gt L TID Ce DC input Power adapter Make sure your video card has a DVI or VGA connector and that you correctly set the Cintiq AN
427. otoshop Photoshop Cintiq 33 01010 Cintiq P AGE rill S zi BR Wacom Hal eRe fas 7N eS Wacom E Windows Windows 24 Macintosh Dock Apple 3E sk ni oS M In
428. out pressing down on the pen tip In the Wacom Tablet control panel verify that the side switch is set to the proper function you are expecting to occur for the application and input tool you are using Check also the SIDE SWITCH MODE If CLICK amp TAP is selected you will need to first press the side switch then touch the pen tip to the pen display screen surface in order to perform a click function Make sure the status LED lights blue when you press the side switch If the LED does not light verify that the USB cable is plugged into an active USB port on your computer or on a USB hub If the LED still does not light you may have defective hardware see Troubleshooting on page 42 The pen tip and screen cursor do not properly line up Open the Wacom Tablet control panel and select the CALIBRATE tab Continue with Calibrating Cintiq on page 36 The screen cursor moves but it does not jump to the pen tip location when the pen is placed on the display screen and it does not follow the pen tip when the pen is moved across the display Make sure the Wacom driver has loaded properly by opening the Wacom Tablet control panel If the driver did not load you will see an error message If an error message appears reboot your computer If the problem persists refer to the Installation instructions and reinstall the Wacom driver software For Macintosh you must restart your computer after installing the Wacom dr
429. pend mode Yes No Blanked 2 W max Blue Orange OFF mode No No Blanked 1 W max Off Depending on the specifications and settings of your computer and video card the power light may only show orange when in standby and suspend modes Customizing Page 41 TROUBLESHOOTING Most of the time your interactive pen display will work flawlessly But if you are having trouble Wacom recommends you do the following 1 If the Wacom driver failed to load properly first perform the recommended action in any error message that may appear on your screen If that does not solve the problem review the troubleshooting procedures in this chapter If Cintiq does not function properly refer to the troubleshooting sections on the following pages See also Display troubleshooting on page 47 or look in the Pen tablet troubleshooting on page 50 Your problem may be described there and you can try the solution offered Open the Wacom pen display Read Me file for any information updates You can also check the product FAQs Frequently Asked Questions on the Wacom web site for your region If you are having a compatibility conflict between Cintiq and a new hardware or software product consider downloading an updated software driver Wacom periodically updates the software driver to maintain compatibility with new products See Obtaining driver downloads on page 58 If you have tried the suggestions in this guide and still cannot resolve the problem
430. proximity of the display screen surface you do not need to touch the pen tip to the display surface Toggle the switch in either direction to activate the button functions By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK Pen tip replaceable nib The pen is activated as soon as it is brought within proximity 5 mm 0 2 inch of the pen display screen This allows you to position the screen cursor without touching the pen tip to the display screen When pressure is applied to the pen tip the pen simulates a primary mouse button click Tip click pressure can be adjusted in the Wacom Tablet control panel Important Only use a pen that is compatible with Cintiq such as the pen that shipped with the unit or pens from the Intuos4 product line which have a part number ending in 01 Other pens may not function properly See Available parts and accessories on page 72 Also the Cintiq pen tip is specifically designed for use with the Cintiq pen display The tips on other pens could damage the Cintiq display screen When the pen is not in use place it in the pen stand the pen holder or lay it flat on your desk To maintain the sensitivity of your pen do not store it in a container where it will rest on its tip or eraser Your Cintiq interactive pen display Page 16 INSTALLATION The computer treats the interactive pen display as two separate devices the display and the pen tabl
431. purchasing this product you agree to the following licence conditions Conditions for using the software WACOM issues the user with a personal non exclusive licence to use the software solely in connection with this product and for the correct operation of the product This licence may only be assigned to a third party in connection with this product Use of this software includes the creation of permanent or temporary copies of the software by means of loading displaying exporting transferring or saving for the purposes of exporting the commands and the data they contain or for observing researching or testing the software functions The customer may not license the software to a third party lease lend or in any other way provide access to the software The customer may not copy change transfer or edit the software without prior written agreement from WACOM The only exceptions to this are necessary procedures for creating a back up copy and the scenarios outlined in section 2 The customer may not carry out any reverse engineering decompile or depacketise the software or try by any other means to discover the source code of the software This restriction shall continue to apply after the termination of this agreement If the software contains interfaces to other programs that are not supported by WACOM WACOM shall provide the customer with the necessary information on request as long as the customer can prove his right to use the s
432. put This position is also desktop for the greatest comfort and accuracy useful when presenting your work to co workers of stroke while drawing or editing images or clients Note regarding RSI Wacom makes no representation promise or guarantee that Wacom products will cure or prevent in whole or in part mouse induced repetitive stress symptoms injuries or conditions Individual results may vary Always obtain competent medical advice to determine the most appropriate treatment for your specific situation Working with your Cintiq Page 24 Tips If the rotation lock screws are attached to the back of Cintiq they must be removed before Cintiq can be rotated Before rotating the display unit be sure the cable is freely rotating behind the unit Do not pull the cable out of its computer connections by accidentally moving the pen display too far from the computer Cintiq can also be mounted to articulated arms or other third party stands meeting the VESA 100 specification for monitor stands See Using an alternate mount or stand on page 62 for details Next step If you have not already done so learn about the basics of customizing your product for the way you like to work See Customizing on page 34 Working with your Cintiq Page 25 USING THE GRIP PEN The pen is cordless battery free and senses the amount of tilt and pressure you exert upon it HOLDING THE PEN Hold the pen like you would a normal pen or pencil Make sur
433. q the Cintiq stand or the Grip Pen Hitting or dropping Cintiq may damage the display screen or other components Do not put heavy articles on the pen display or push against it with a strong force this may damage the display screen or break the Cintiq stand locking mechanism Do not place heavy articles on the pen display cabling repeatedly bend the cables sharply or apply heavy stress to the cable connectors this may damage the unit or cabling Do not store the pen display on a surface that would excessively bend or crimp the cable If your pen display has a coated surface a worn pen nib that is sharp or angular may cause damage Replace the pen tip if necessary Do not use any organic solvent e g alcohol or even mild detergent to clean the display Screen Use of these cleaners can damage the display screen Damage of this kind is not covered by the manufacturer s warranty e Before cleaning always disconnect your product from the AC power source e To clean the display screen use an anti static cloth or a slightly damp cloth When cleaning apply only a light amount of pressure to the display screen and do not make the surface wet e To clean the Cintiq casing Cintiq stand or Grip Pen use a soft cloth with mild detergent such as dish washing liquid diluted with water Precautions on use and handling Page 4 Do not expose Cintiq to high voltage electrostatic discharges or to a build up of an electrostatic charge on
434. r Cintiq Page 28 USING THE PEN HOLDER An integrated pen holder is located at the back of the pen display The pen holder is a handy feature for those times when it is inconvenient to use the desktop pen stand Note The pen holder is not available for use when routing the cable to exit through the top cable opening Working with your Cintiq Page 29 PEN DISPLAY CONTROLS To improve your workflow in graphics or other applications the Cintiq pen display features ExpressKeys and Touch Strips While using the pen with your dominant hand you can simultaneously use your other hand to operate the ExpressKeys or Touch Strip Touch Strips located on back of unit one on each side Slide your finger over the Touch Strip to zoom scroll or issue an assigned keystroke function By default the Touch Strips enable you to zoom in most graphics applications and to scroll in other applications You can also set them to issue custom keystrokes For example you might set a Touch Strip function to change brush sizes when working in Photoshop See Using the Touch Strips on page 32 L 27 ae e Touch Toggle button Press to toggle between Touch Strip functions The left button toggles the left Touch Strip functions and the right button toggles the right Touch strip LEDs indicate which of four available Touch Strip functions are active a Le NN PAP ExpressKeys Press the custom
435. r keys include SHIFT ALT and CTRL for Windows or SHIFT CONTROL COMMAND and OPTION for Macintosh You can customize your pen functions to simulate a modifier key Mouse acceleration A setting that allows you to adjust the screen cursor acceleration when using mouse mode Mouse mode A method for positioning the screen cursor When you place the pen on the pen display you can move the screen cursor with a pick up and slide motion similar to using a traditional mouse This is known as relative positioning See also pen mode in this glossary Mouse speed A setting that allows you to adjust the speed at which your screen cursor moves when using mouse mode Glossary Page 82 Nib The replaceable pen tip Pen mode A method of positioning the screen cursor Wherever you place your pen on the interactive pen display the screen cursor will jump to the corresponding point on the screen This is known as absolute positioning and is the default setting for the pen Also pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the desktop See also mouse mode in this glossary Pixel The smallest unit of measure on your display screen Pressure sensitive A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied This is used to create natural looking pen brush and eraser strokes in applications that are pressure sensitive Pressure
436. r loads it will create a new preferences file with the factory defaults Multiple users When the utility starts select ALL USERS and click on the REMOVE button Log out then log back in When the pen display driver loads it will create new preferences files with the factory defaults You can quickly restore tablet preferences that have been backed up for the CURRENT USER or ALL USERS by clicking on the RESTORE button within the utility Note Do not manually remove the WACOM TABLET PREFPANE file from the main LiBRARY PREFERENCEPANES folder This file is only to be removed when uninstalling the Wacom software driver and then only when using the WACOM TABLET UTILITY Recalibrate the pen display Troubleshooting Page 55 Ink does not work correctly with the pen display Troubleshooting Page 56 There may be a problem with the Ink preferences Remove the damaged preference files as follows They will be re created when you enable handwriting recognition 1 2 3 4 Open the SYSTEM PREFERENCES pane choose SHOW ALL and select INK Then turn off handwriting recognition From the Go menu choose your HOME Open the LIBRARY and PREFERENCES folders Remove the following preferences e COM APPLE INK FRAMEWORK PLIST e COM APPLE INK INKPAD PLIST e COM APPLE INK INKPAD SKETCH Go back to SYSTEM PREFERENCES and INK and then enable handwriting recognition Test the Ink function using your Wacom pen display an
437. r the Touch Strip you are testing This will toggle between the four customizable states of the Touch Strip As you cycle between settings a corresponding LED should illuminate Within the DIAGNOSTICS dialog box the button state should also be shown If any of the functions are set to SKIP the corresponding LED will be skipped in the toggle sequence 4 When you are done click the CLOSE button to exit the dialog box Important Remember that some applications can override and control the Touch Strip functions Consider closing any open applications except the Wacom Tablet control panel when testing the Touch Strips Troubleshooting Page 45 TESTING A PEN 1 While observing the POINTING DEVICE INFO column bring your pen within 5 mm 0 2 inch of the display screen A value for PROXIMITY the DEVICE NAME DEVICE TYPE and a DEVICE S N serial number should be displayed If you have more than one Cintig unit connected to your system be sure you have selected the unit for which you are testing a pen in the TABLET INFO column Move your tool along the pen display screen surface The X and Y DATA values should change to reflect the tool position Test your pen switches The Cintiq status LED should light blue each time you click with the tool tip press the side switch or press the tool eraser to the display screen e Press on the display screen surface with the tool tip The SWITCHES state and PRESSURE value should change PRESSUR
438. r the optional Art Pen test the rotation feature by placing the pen tip on the display screen surface and slowing rotating the pen on its axis The ROTATION value should change as you rotate the pen When you are done click on the CLOSE button to exit the dialog box Troubleshooting Page 46 DISPLAY TROUBLESHOOTING If you encounter problems with the display portion of your Cintiq refer to the following tables your problem may be described here and you can try the solution offered For additional information about color issues see the documentation that came with your operating system or applications GENERAL DISPLAY PROBLEMS No display Power LED is off Verify that the light on the AC power adapter is on and the power cable is securely plugged into Cintiq s power receptacle Check that the Cintiq power switch is turned on No display Power LED is lit blue Check the contrast brightness and backlight controls Adjust as necessary Or open the OSD menu and select the RESET option The power LED is lit orange A no signal go to power save message appears briefly on your display screen e Your computer may be in a power management mode Touch the pen tip to the Cintiq display screen move the mouse or depress any key on your keyboard e Turn off both your computer and the pen display Check the video cable for bent or broken connector pins Then properly connect the video cable and turn on the pen displa
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440. riefly on your display Screen Set the refresh rate to a vertical frequency that is compatible with Cintiq See the Product specifications on page 68 for frequency range details The image appears multiple times on the display Do not extend the video cable or use an input selector switch box When a still image is displayed for a long period of time without refreshing the screen an after image remains for a short period of time Use a screen saver or other power management feature Color quality is inaccurate e Open the OSD menu and select the RESET option e Be sure the Cintiq color profile has been installed and is selected as the profile for use with your operating system and applications e Any changes to the contrast setting should be made in small increments as changes in contrast may affect color accuracy The color white does not display as white Troubleshooting Page 48 e Be sure the Cintiq color profile has been installed and is selected as the profile for use with your operating system and applications e Verify also that the display is operating at the factory default settings If that is not sufficient then adjust color as necessary For details on color management refer to your operating system and application documentation e Verify that the video cable and connector are fully connected VGA PROBLEMS The display ripples or flickers Open the OSD menu and select the AUTO AD
441. rranty WACOM only undertakes to repair or replace the faulty product or parts at its own discretion in cases where defects are proven and the product is sent within the warranty period WACOM is not obligated to repair or replace the product if a the damage to the product results from any accident misuse improper use negligence or unauthorised alteration or repair b the product was not handled or stored according to the instructions provided by WACOM c the damage resulted from normal wear and tear or d the serial number affixed by WACOM has been removed or rendered unintelligible If when a claim made under this warranty is checked it emerges that it is outside the permitted time period or is not covered by the warranty or that the product is not faulty the costs of any checks or repairs must be borne by the customer Appendix Page 79 Any descriptions drawings specifications samples models notifications or similar material provided in connection with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils the customer s requirements If this product is faulty the purchaser shall be entitled to assert legal claims against the vendor for liability due to defects These legal rights against the vendor are not limited by the existing warranty The warranty grants the customer many additional rights under the conditions stipulated in this text This limited warranty shall
442. ructions given in this manual Any changes or modifications to this product that were not specially authorized by Wacom will invalidate this declaration COMMISSION REGULATION EC No 1275 2008 of 17 December 2008 implementing Directive 2005 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment KCC of ob olm WM rx v re Ie yt M M CD TABLET DTK 2100 HV4 DTK2100 B Wacom Co Ltd SERIAL Qisda SuZhou Co Ltd re re 0 gt Pi FA ol opi HO ro lol og aA pu nt fe lo no ar WN Ibo gt E P ta 75 CINTIQ EXCHANGE POLICY EUROPE AFRICA AND MIDDLE EAST Should your Cintig Interactive Pen Display become defective during the warranty period Wacom Europe GmbH offers an exchange program Please follow the procedure described below and note the restrictions Note The Cintiq exchange program can only be offered for countries of the European Union with the exception of Malta Cyprus the Canary Islands and the French Overseas Territories Note You must have registered your Cintiq Interactive Pen Display at Wacom Europe GmbH if you want to take advantage of the exchange program If you believ
443. s see the section on using applications integrated for tablet control in the Software User s Manual USING THE TOUCH STRIPS Slide your finger over the Touch Strip to quickly zoom in or out scroll up or down or perform other functions with your secondary hand while using your primary hand to work with the Grip Pen You can also set each Touch Strip to issue custom keystrokes For example you might set a Touch Strip action to cycle through layers when working in Photoshop The Touch Strips can be operated in three different ways Press and hold here for continuous operation or press and release for single step operation Standard operation Slide your finger up or down to zoom scroll or issue an assigned keystroke function Continuous operation Press and hold your finger at either end of the Touch Strip to continuously Scroll This is useful for scrolling through long documents or web pages Single step operation Press and release your finger at either end of the Touch Strip to zoom Scroll or issue the assigned keystroke function one step at a time Press the Touch Toggle button located on front of unit to toggle between four customizable Touch Strip functions The left button toggles the left Touch Strip functions and the right button toggles the right Touch strip As you toggle between settings a corresponding status LED illuminates Any disabled settings are skipped in the
444. s missing or if they do not correspond with the sent in unit Note Wacom Europe GmbH reserves the right to invoice for the exchange unit if the defective unit has not arrived at Wacom Europe GmbH headquarters within 7 days after delivery of the exchange unit In any case you can send in your defective Cintiq to any Wacom office for repair either directly or through your dealer or distributor however the fast exchange program is only available as described above Note Wacom Europe GmbH reserves the right to change or cancel this service for all or some regions without further notice Wacom 80 2 ES AU CD RR f Bali RSS ERAS RC RAS HV
445. se Authorization number and instructions for shipping the product to a service location designated by Wacom You should send the product shipping charges prepaid to the designated service location accompanied by the return authorization number your name address and telephone number proof of purchase date and a description of the defect Wacom will pay for return shipping by United Parcel Service or by an equivalent service as chosen by Wacom Wacom s sole obligation and entire liability under this warranty shall be at Wacom s option either the repair or replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period provided however that you are responsible for i the cost of transportation of the product to the designated service location and ii any loss or damage to the product resulting from such transportation Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident abuse misuse negligence or unauthorized modification or repair or if it has been handled or stored other than in accordance with Wacom s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shall not be construed as an express warranty that the product will conform or comply with your requirements EXCEPT FOR THE LIMITED WARRANTY DESCRIBED AB
446. sensitive application Any application that supports pressure sensitive input Proximity The height above the pen display active area where the pen is detected Radial Menu A hierarchical menu in radial format Each level of the menu consists of eight menu slices which may contain various features and options to choose from You can customize the buttons of your pen to display this menu Screen cursor The pointer on the display screen Screen cursors come in different shapes such as an I beam arrow or box depending on which application you are running Tablet PC Input Panel TIP The Microsoft Windows Vista Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on screen keyboard The Input Panel dynamically converts your handwriting to text The information you create can then be inserted into other documents spreadsheets or illustrations USB Universal Serial Bus A hardware interface standard for connecting computer peripheral devices USB ports support hot plugging which allows you to connect or disconnect a USB device without turning off your computer Wintab An interface standard used by Windows applications for receiving tablet information The pen display supports all Wintab compatible applications under Windows Glossary Page 83 Accessories available 72 ordering 71 Auto sync 38 Calibration of pen display 36 CE declaration 75 Cintiq caring for 59 uninstalling 67 work
447. sing is open This will also void your warranty and Wacom shall have no responsibility to repair or replace the product Do not operate the display stand incline adjustment levers when Cintiq is not mounted on the stand and do not lift the stand by the adjustment levers the stand is spring loaded and may cause injury or damage if released without the weight of Cintiq on the stand Improper operation may lead to physical injury or damage to the stand When moving Cintiq to a different location either e remove the display unit from the stand and then move both items separately see Removing Cintiq from the display stand on page 13 e or use the lock screws to fix Cintiq to the stand see Optional display configurations on page 61 Before moving Cintiq first adjust the stand to its full upright position this will reduce the spring tension so that the stand will not accidentally release and snap shut If the display unit is in landscape orientation use one hand to grasp the bottom of the display and with your other hand grasp the back of the stand Be sure to lift on both the display and the stand so that the stand will not separate from the display when moving Cintiq If Cintiq is in portrait orientation or has been locked to the stand with the rotation lock Screws the stand will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit with both hands Always follow the instructions in
448. sting the Touch Strips on page 45 for more information If you are still having problems you may have a defective pen or pen display After testing use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using Troubleshooting Page 43 TESTING CONTROLS AND INPUT TOOLS If the Grip Pen or the Cintiq ExpressKeys or Touch Strips do not work as you expect it is a good idea to first check the assigned functions or reset them to their default conditions A quick way to return a pen to its default settings is to remove it from the TOOL list by clicking on the control panel list s button After the pen has been removed place it back onto the display screen surface The pen will be added back to the TooL list with its default settings e Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click on the DIAGNOSE button The DIAGNOSTICS dialog box displays to show dynamic information about the Cintiq pen display and pen This information is used when testing Cintiq and your input tool e f more than one Cintiq unit is connected to your system in the TABLET INFO column select the unit for which you are testing e Use the information presented in the DIAGNOSTICS dialog box when testing your pen display and pen Note When testing your tool buttons if a button is set to RADIAL MENU or OPEN RUN that function will occur
449. system is configured By default if you are in mirror mode the pen display will map to the entire space on each monitor See your hardware and operating system documentation for details on configuring your system for use with multiple monitors A Display Toggle function is available for use with multiple display systems This enables you to toggle the screen cursor between Cintiq and your other displays Installation Page 17 STEP 1 DISPLAY INSTALLATION In this step Cintiq is installed as a display on your system Important Never connect or disconnect the video or power cables while your computer or pen display are powered on This can damage the display or video card 1 Turn off your computer 2 If your computer has only one video connector unplug your previous monitor or add a second video card Determine if your computer has a digital DVI or analog VGA connector and set the DVI VGA switch located on the back of Cintiq for the video connection you are using Move the Switch toward the tablet edge for Digital DVI I or DVI D and move it toward the OSD buttons for Analog VGA See A in the connection diagram on page 19 3 Making sure to tighten the connector thumbscrews follow the below instructions for your video connector See B in the connection diagram DVI D connector VGA connector For DVI I operation plug the Cintiq video cable into the DVI I connector of your video card For DVI D
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451. tand is spring loaded and can snap back quickly causing injury or damage if not operated properly After the display unit has been mounted on the stand remove the foam blocks that lock the adjustment levers in place Save these blocks with the other packaging materials you will need them if in the future you want to ship Cintiq ADJUSTING THE DISPLAY INCLINE To adjust the display incline face the front of the Cintig pen display and grasp it on the left and right side at approximately the same height as the Cintiq stand adjustment levers Use your fingertips to gently pull the incline adjustment levers toward the display unit this will release the stand s clutch mechanism Tilt the display to adjust the incline setting e To lower Cintiq pull the left incline adjustment lever toward Cintiq and gently lower Cintiq to the desired incline angle Release the lever to lock the stand in place e To raise Cintiq pull the right incline adjustment lever toward Cintiq and gently raise Cintiq to the desired incline angle Release the lever to lock the stand in place Note The stand adjustment levers exhibit some natural play before the clutch mechanism engages When adjusting the stand incline set it slightly higher than you plan to work with then lower the display to the desired position f Before moving Cintiq first adjust the stand to its full upright position this will reduce the spring AN Warning tension so the stand will not acc
452. tates and or other countries Apple the Apple logo and Macintosh are trademarks of Apple Computer Inc registered in the U S and other countries Any additional company and product names mentioned in this documentation may be trademarked and or registered as trademarks Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Wacom assumes no responsibility with regard to the performance or use of these products ExpressKey is a registered trademark of Ginsan Industries Inc and is used with permission INTRODUCTION AND OVERVIEW The Wacom Cintiq interactive pen display combines the benefits of a Liquid Crystal Display LCD with the control comfort and productivity of Wacom s cordless battery free pen technology This gives you a direct pen on screen interface for your computer The basic components of your Cintiq include a Wacom pen tablet internally mounted behind a TFT color display the Wacom Grip Pen and a modular display stand This manual describes the installation and use of your Cintiq Grip Pen and display stand e See Unpacking your Cintiq on page 9 before setting up the Cintiq stand or unpacking the Cintiq pen display e The display stand allows you to easily rotate the pen display to any orientation and to adjust the incline of the working surface See Setting up the Cintiq stand on page 10 to learn more e To learn about the many features
453. the Cintiq Read Me file for the latest information For additional information visit the Wacom web site at http www wacom com productsupport GENERAL PROBLEMS The computer does not have an available USB port Check if there is an available USB port on a USB hub If not available you will need to add a USB hub or USB card The pen display power LED is off Make sure the pen display power switch is turned on Check that the AC power adapter is plugged into both the pen display and an active power outlet Use only a power adapter specified for use with your Cintiq other adapters may cause damage to your product The pen works only in mouse mode and does not draw with pressure sensitivity The driver software for the tablet portion of the pen display was not installed or did not load properly Make sure the tablet driver software is installed and functioning Install the pen tablet driver software in accordance with the instructions found in the Installation section of this manual The pen does not draw with pressure sensitivity Some applications require that you turn on the pressure capabilities within the application or selected tool before the pen will respond as a pressure sensitive tool Verify also that your application supports pressure sensitivity Clicking is difficult Open the Wacom Tablet control panel and go to the PEN tab Try using a lighter TiP FEEL The pen selects everythi
454. the above mentioned device conforms to the Safety Directive 2006 95 EC The device must be installed and operated always in strict accordance to the instructions given in this manual Any changes or modifications to this product that were not specially authorized by Wacom will invalidate this declaration COMMISSION REGULATION EC No 1275 2008 of 17 December 2008 implementing Directive 2005 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment Appendix Page 75 WARRANTY WORLDWIDE EXCEPT FOR EUROPE AFRICA AND MIDDLE EAST LIMITED WARRANTY Wacom warrants the product to the original consumer purchaser except for the Software and consumable items such as the pen nibs to be free from defects in materials and workmanship under normal use and service for a period of two 2 years from the date of original retail purchase as evidenced by a copy of the receipt and registration with Wacom within 30 days of purchase The Software is licensed as is Wacom makes no warranty with respect to its quality or performance Wacom cannot guarantee you uninterrupted service or the correction of any errors Upon discovery of a defect in the product except in the Software within the Warranty Period you should contact Wacom Technical Support via telephone email or fax to obtain an RMA Return Merchandi
455. the resolutions supported by the unit will appear in the list Click CALIBRATE to activate the calibration screen Hold the pen and position your head as you normally do when working with the pen display Use the pen tip to click on the center of the crosshairs in the upper left corner Then click on the center of the crosshairs that are displayed in the lower right corner Test the alignment by positioning the pen at a few different points on the display Click OK to accept the calibration Click TRY AGAIN to recalibrate Note Read the directions in the calibration E screen for detailed instructions and additional options The calibration setting applies to all applications Calibrate Monitor Cintiq Calibrate To align the tablet to the LCD display click the Calibrate button and follow the directions in the Calibration dialog box Calibrate Crosshairs orking with it and held your il Adjustment pattern for pitch and phase See Adjusting pitch and phase VGA only on page 37 To see the screen cursor slightly offset from the actual position of the pen tip calibrate by clicking on a spot showing that offset from the crosshairs For example to have the screen cursor appear 2 5 mm 1 10th of an inch above and to the left of the pen tip calibrate by clicking on a spot 2 5 mm 1 10th of an inch below and to the right of the crosshairs Customizing Page
456. tons Digital Analog DVI VGA switch 1 MENU button Press to open or exit the OSD menu DVI VGA 2 Selection buttons ENTER button Use these buttons to select and highlight an option Activates the Then press the ENTER button The current settings and selected OSD menu adjustment sub menu for that option will appear option Some settings may not be available when in DVI mode Use the buttons to select and adjust the option settings Press the up button to increase a selected item value Press the down button to decrease it After making changes press the ENTER button to save See the following pages for a detailed description of menu options Note After changing a setting the OSD menu will automatically close after a few moments of inactivity You can also press the MENU button to close the OSD menu All settings are automatically saved when the OSD menu closes and will be used the next time the unit receives a similar video signal This is applicable to all display modes If you make changes to the display appearance and cannot return to the original settings use the RESET option to return the pen display to its original factory defaults Customizing Page 38 Menu options are available when you open the On Screen Display OSD LANGUAGE options allow you to choose the language in which to display the OSD menu LANGUAGE b ENGLISH DEUTSCH BAG ESPANOL FRANCAIS ITALIANO x
457. wan Worldwide Web http www wacom com tw Software updates Traditional Chinese Troubleshooting Page 58 APPENDIX This section contains tips on caring for your Cintiq instructions on how to uninstall the software your license and warranty and more CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface clean Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface Regular cleaning will help prolong the life of your LCD screen surface and pen Keep Cintiq the Cintig stand and the Grip Pen in a clean dry place and avoid extremes in temperature Room temperature is best Cintig the Cintiq stand and the Grip Pen are not made to come apart Taking apart the product will void your warranty Important Take care to never spill liquids onto the pen display or pen Be especially careful of getting the display ExpressKeys Touch Strips or pen buttons and tip wet as they contain sensitive electronic parts that will fail if liquids enter them To clean the Cintig casing the Cintig display stand or the Grip Pen use a soft damp cloth you can also dampen the cloth using a very mild soap diluted with water Do not use paint thinner benzine alcohol or other solvents to clean the unit casing or pen To clean the display screen use an anti static cloth or a slightly damp cloth When cleaning apply only a light amount of pressure to the display screen and do not make the sur
458. ws If you are using Cintiq as a secondary display you may first need to enable the unit in your display properties control panel To fine tune the display see Adjusting the display on page 38 If using analog VGA mode see also Adjusting pitch and phase VGA only on page 37 After the LCD monitor portion of the installation is working to your satisfaction move on to Step 2 pen tablet installation For troubleshooting tips see Troubleshooting on page 42 Notes Each interactive pen display LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect display and some panels may exhibit a certain number of pixels that show an incorrect color See the Product specifications on page 68 for more information If an image has fine striping such as screen stripes it may appear to flicker or display a moir pattern Do not apply excessive pressure on the display screen surface it may cause the appearance of a moir or pooling pattern If this occurs use less pressure on the display screen when working with the pen When a still image is displayed for a long period of time an after image may remain for a short time To prevent this use a screen saver or other power management feature To extend the life of the pen display backlight set your computer s power management to turn off the display when it is not in use for extended periods of time Installation
459. y This symbol indicates an item that if disregarded may lead Caution to human injury or damage to personal property This symbol indicates an item that if disregarded may lead ZX Warning to loss of human life or serious injury Exercise due care and diligence whenever engaging in a described action PHYSICAL LOCATION The interactive pen display is solely applicable in normal office environments but may be AN Warning used also as center consoles in climate controlled environments The product was tested by Wacom for the usage in a normal office environment only and there was no particular inspection with regards to its compatibility in medical and military application areas In addition the interactive pen display is neither waterproofed nor explosion resistant It serves and can be used solely as a passive display and input device In all applications that are not designated for its sole usage no information on the functionality and possible malfunctions of the interactive pen display can be supplied due to inadequate execution of tests The adoption of the interactive pen display in other application areas than normal office environments is at the user s risk ENVIRONMENT Temperature and humidity e Operating temperature and humidity 5 to 35 C 20 to 8096 RH e Storage temperature and humidity 10 to 60 C 20 to 9096 RH gt Do not use or store Cintiq where A Caution Temperature changes are severe or exc
460. y and your computer e Verify that the DVI VGA switch is properly set Restart your computer after changing the position of the Switch e Verify that the video card is properly installed A cable disconnect go to power save message briefly appears on your display screen e Check that your computer is turned on e Verify that the video cable is properly connected e Turn off both your computer and the Cintiq pen display Check the video cable and any video adapters for bent or broken connector pins Then properly reconnect the cables and turn on Cintiq and your computer Troubleshooting Page 47 An out of range message appears briefly on your display screen e The input signal frequency is incorrectly set or not compatible with Cintiq Set the refresh rate to a vertical frequency that is compatible with Cintiq If your video card driver supports adjustment of the horizontal frequency make sure it is set to a compatible value See the Product specifications on page 68 for frequency range details On a single monitor system you will need to connect a different display to change the refresh rate e The resolution or refresh rate is set too high See the Product specifications on page 68 for details about the maximum native resolution refresh rate and other resolution sizes that can be used with Cintiq e Set the display properties to detect plug and play monitors A set refresh range message appears b
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