VIP-560 Series User's manual
Contents
1. N 4 PLANET p aN Ny d Networking amp pale m F D g s ul m a E i x E LA VIP 362 VV Copyright Copyright C 2011 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET as2. Connect Request User Name Password SSL Kev 56 Appendix A Frequently Asked Questions List a No Operation after Power On A1 Check if the power adapter is properly connected Q2 No Dial Tone A2 Check if the handset cord is properly connected Q3 Can not Make a Call A3 Check the status of your SIP registration status or contact your administrator supplier or ITSP for more information or assistance Q4 Can not Receive Any Phone Call A4 Check the status of your SIP registration status or contact your administrator supplier or ITSP for more information or assistance Q5 No Voice during an Active Call A5 Check if the servers support the current audio codec type or contact your administrator supplier or ITSP for more information or assistance Q6 Can not connect to the configuration Website A6 Check if the Ethernet cable is properly connected Check if the URL is right wrote the format of URL is http the Internet port IP address Check if your firewall NAT settings are correct Check if the version of IE is IE8 or use other browser such as Firefox or Mozilla or contact your administrator supplier or ITSP for more information or assistance Q7 Forget the Password A7 Default password of website and menu is null If user changed the password and then forgot you can not access to the configuration website or the menu items which need password Solu
3. HTTP Server for Web Management TETPIHTTPIHTTPS for Auto Provisioning Message Waiting Indicator RFC3842 B DHCP Option Codes for SIP RFC3361 B DNS DNS SRV RFC1706 and RFC 2782 B IEEE802 1Q VLAN 802 1p and IP TOS gt Call Features B lines B Auto Answer 3 way Conference Music on hold E Call Hold Call Forwarding Call Mute Call Transfer Call Waiting Call Pickup B CID and CWCID B DIMF Relay In band Out band RFC2833 and SIP Info B Full duplex Speakerphone B Hotline Redial Dial Plan B MWI Management Firmware Upgradeable Web Management Interface Password Management Local and Remote Syslog RFC3164 Auto Provisioning TFTP HTTP and HTTPS SNTP Time Synchronization Multi User Level SNMPv2 TRO69 Package Content SIP IP Phone unit Power Adapter Quick Installation Guide CD ROM containing the on line manual RJ 45 cable x1 Physical Details The following figure illustrates the front rear panel of IP Phone Front View and Keypad function VIP 362WT Front Keypad Description Handset top cradle Hook switch For hang up and hang off of handset For the placement of handset Receiver end Cradle latch To prevent the handset from dropping when it is wall mounted Handset bottom cradle Handset cord port For the placement of handset Transmitter end RJ 11 jack on the left side of the IP phone 10 11 12 13 14 15 16 Headset wire port Headset LCD screen Li
4. 0 0 or higher with Java support Default IP address of IP Phone is 192 168 0 1 You may now open your web browser and insert http 192 168 0 1 in the address bar of your web browser to logon IP Phone web configuration page IP Phone will prompt for logon username password please enter admin 123 to continue machine administration In order to connect machine for administration please b Note locate your PC in the same network segment 192 168 0 x of IP Phone If you re not familiar with TCP IP please refer to related chapter on user s manual CD or consult your network administrator for proper network configurations 16 Chapter 3 Netyvork Service Configurations Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web based graphical user interface that can cover most configurations and machine status monitoring Via standard web browser you can configure and check machine status from anywhere around the world Manipulation of IP Phone via web browser Log on IP Phone via web browser
5. 168 10 75 SIP 2 D z135 15 08 11 08 47 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 08 432 SEND REGISTER sip 192 168 10 75 SIP 2 z135 15 08 11 08 38 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 08 352 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 15 08 11 08 31 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 08 27 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 15 08 11 08 25 SEND REGISTER sip 192 168 10 75 SIP 2 D 2135 185 08 11 08 24 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 15 08 11 08 24 SEND REGISTER sip 192 168 10 75 SIP 2 D lt 134 gt lt 16 08 11 08 2420 Registing Ta sip 1005 192 1568 10 75 z131 185 08 11 07 5720 Register Terminate 27s later retry z131 18 U08 11 07 56 gt 0 Register Fail Timeout z135 15 08 11 07 55 gt SEND REGISTER sip 192 168 10 75 SIP 2 0 lt 155 gt lt 16 08 11 07 51 SEND REGISTER sip 192 168 10 75 SIP 2 0 z135 15 08 11 07 47 gt SEND REGISTER sip 192 168 10 75 SIP 2 0 lt 155 gt lt 16 08 11 07 43 SEND REGISTER sip 192 168 10 75 SIPJA 0 4 7E OT d AAS CETEROS LETTORE oe aA dc 4n rm oem nm Syslog It show s the log af system Lll 21 Chapter 5 SIP Account Setting SIP is a request response protocol dealing with requests from clients and responses from servers Participants are identified by SIP URLs Requests can be sent through any transport protocol SIP establishes
6. After TCP IP configurations on your PC you may now open your web browser and input htip 1192 168 0 1 to logon IP Phone web configuration page IP Phone will prompt for logon username password admin 123 Connect to 192 168 0 1 A The server at 192 168 0 1 requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name Password Remember my password When users login the web page users can see the IP Phone system information like firmware version company etc in this main page 17 Chapter 4 VolP IP Phone Status You can check the basic phone status to find out more information about the phone They include three parts Basic DHCP and Syslog Basic In this page include Product Information Line Straus Network Straus System Status Status Basic DHCP Syslog Product Information Product Information It shows the basic information of the Product Name VIP SBANT product Internet Wohl MAC Address 00 30 dE SS 66 0 7 Line Status PC LAM MAC Address A AF SE 3T a It shows the registration state of each Hardware version 1 0 1 line Firmware Version 1 2 5 Hy0602161121 Network Status DSP Version D2 57 IE shows the information of WAR pork VPM and LAM pork Line Status System Status din Statut It shows the current time
7. OTA aes fobs cscs socten cetccaeenssticcest lecavecsnncdvssetccawecaensvuvetecavessanseusaesccamscesnesvecarcccucdetassevceiacauene 37 Call Ovale 38 Miscellanous 5 e EI e eet mein ni E 38 Dia R N E 39 Phone Hook 50e n DR Ere EDT Ene wisi M nei iid iv 43 Phone Dook 2o ENTE I vers Unete e OO Uwe RD TIN OD D UOE 43 Black b oe i 44 CAN a M E 45 Chapter 8 VoIP IP Phone Administration 46 Manageme IG ien TR 46 R K Dale e M 46 CC silo RE M 48 MOD ACCESS iced a 49 System 1 00 SOLO nan Wevanaeseeseuesevevesoads CveusewNaveuanuecdouevsaenenes 49 Factory bri IS nn 50 Update BIPM WAKE nd 50 SeCUPID e ie e mU iE eE 31 PO VISION nn 52 SNMP e M M S 54 X OGD R 55 Appendix A Frequently Asked Questions List ssscsccscssssssssssssscccccccccssssssscccccsssssssssssees 357 Appendix B ASpecilicatlOlis v uos ioci eet eive Cree Ra euni ee a eee uas i o Ces eda eee p Eee o eee vss eaae o eee vns i RENS 59 Chapter 1 Introduction Overvievv Based on years of VoIP manufacturing experiences PLANET Technology introduces the 802 11 b g n Functional Wireless desktop Phone The VIP 362WT is a cost effective easy to install and simple to use Desktop SIP phone that unleash
8. Port 5060 DTMF Type RFC2833 w Register Refresh RFC2833 Payload gt 96 interi cet 3600 RTP Port 0 Cancel Message Enable Disable 0 auto select Prack Enable Disable s SIP Ping Enable Disable s saat Intervali 10 604 tem pees ZZ Domain name If or not use domain name in the SIP URI Mode Signal Port The local port of SIP protocol default is 5060 RFC2833 Payload User can use the default setting gt 96 Set the port to send RTP RTP Port IP Phone will select one idle port for RTP if you set 0 otherwise use the value user set Prack Enable Keep alive interval 10 60s Enable Disable prack The interval that IP Phone will send an empty packet to Proxy ZI Chapter 6 Network Setting In this item you can program all the Network parameters Basic Wireless Mac Address Clone YPN DMZ nos Internet Port WAN Internet Port WAN neret Cran o a ee DNS Type have gotten from vou ISP provider diad daus 168 95 Ll DHCP You will qet an IP Second DNS 168 895 al Address Subnet Mask and Default Gateway from some DHCP Server PC Port LAN PPPoE Set the PPPoE Account and PPPoE Password that you have gotten PC Port LAN From your ISP provider PC Port Connection Type PC Porti LAN3 Local IP Address E 168 FEE AHT The product will be same as a router Subnet Mask EE PEE Bragas The LAN port is same as the Network Address Server Setting
9. Upgrade Upgrade Types Upgrade Software X Local Upgrade CA Certificate The issuer of the certificate Client Certificate user s certificate issued by CA Private Key user s private key file Description TRO69 CA Certificate The CA certificate file of TRO69 TRO69 Private Key The Private Key file of TRO69 Provision Client The Client Certificate file of provision Certificate Certificate Update TRO amp S CA Certificat TRO69 Client Certificat TAUS Private Kev Provision CA Certificat Provision Client Certificat Provision Private key Update 51 Upload TROG69 and Provision User can upload cert files for TRO69 and Provision as follows Step 1 Choose one File Type from RUBY Private ke Step 2 Press browser to browser file Step 3 Press Update to start upgrading Next is the webpage which all files have well uploaded Firmware Upgrade Security Provision SNMP TR B amp S Certificate Management 1 RO64 TT Issued To Issued By Expiration CA Certificat none none none Clienk Certificat none none none Private Key none Provision Issued By Expiration CA Certificat none none none Client Certificat none none none Private Rey none Certificate Update Update Type TRO69 CA Certificat k Local Upload Provision Provision allow a device automatically resync to a specific configuration file on a
10. 01 01 00 02 00 00 08 CI 3 1002 1002 06 03 18 44 00 00 03 CI 4 1006 1006 01 01 00 01 00 00 15 CI 5 1001 1001 05 16 15 01 00 00 16 L1 6 1006 1006 01 01 00 00 00 00 29 CI 7 1001 1001 05 16 14 38 00 00 37 CI 8 1001 1001 01 01 00 06 00 00 25 L1 9 1001 1001 01 01 00 06 00 00 22 CI Missed Calls 45 Chapter 8 VolP IP Phone Administration In this item can configuration the Time Date password web access system log and so on Management In this page can configuration the value of Time Date password web access and system log and so on 00 ems 0 Peseription OOOO NTP Server Fill in the NTP server IP address or Domain name Adjust time by manual Alarm Time Set alarm time Offset time 60 means advancing 60miniter 60 means delaying 60minite Start Day of Week Choose starting day Stop Day of Week Choose stopping day Stop Hour of Day Choose stopping the function hour Start Hour of Day Choose starting hour 46 Time Date Time Date MTF Server Time Zone Manual Time Alarm Enable Alarm Time Daylight Saving Time m 3 D Lr mc X 3 Offset l Start Month Start Dav of Week Start Dav of Week Last in Month Start Hour of Day Stop Month Stop Day of Week Stop Day of Week Last in Month Stop Hour of Day Description Alarm Setting Step 1 Enable alarm Step 2 Set alarm time Step 3 Press Save Settings button to save changes and then press Reboot button
11. AT NAT Traversal VIP 362WT supports STUN traversal choose STUN in the NAT Traversal Mode if you want traverse NAT Firewall NAT Refresh the interval to refresh Interval sec In this webpage users can configuration the information about SIP account1 including the following 4 23 parts Basic Audio Configuration User and Advanced user can program all the SIP parameters For VIP 362WT it can support 5 lines registered Set the basic information provided by your VOIP Service Provider such as Phone Number Account password SIP Proxy and so on Basic Basic Setup Line Enable Enable lt Peer To Peer Disable Proxy DNS Type 4 Type VPN Disable Proxy and Registration Domain Name pO SIP Server 192 168 100 10 sIP Port ioo Outbound Proxy 1 Outbound Port noo Subscriber Information Display Name Phone Number 6588 Account Password esse MEC MN Line Enable Enable Disable SIP Line Domain Name The domain of SIP Server Proxy DNS Type Choose DNS type from A Type and DNS SRV SIP Port The port which SIP Server supports for VOIP service default is 5060 Outbound Port Outbound Proxy s Service port Phone Number Number of telephone provided by SIP Proxy Password SIP password provided by SIP Proxy 24 TT Pel e E AUC Oo LOnTauration Select the audio Codec you want to use Audio Configuration Codec Setup Au
12. C Address Clone MAC Clone Clone WAN MAC Get Current PC MAC Address Save Settings Reboot tem serps O MAC Clone VPN A Virtual Private Network VPN is the extension of a private network that encompasses links across MAC is the hardware address of network equipment Sometimes network providers may bind network account with the network equipment s MAC address So you may not pass the provider s authentication when you use a new VIP 362WT In this case you can use MAC Clone to copy your PC s MAC address to VIP 362WT s Internet port MAC is an important parameter for network equipments so you should make sure that the MAC is right in order to prevent to make VIP 362WT unusable You can login VIP 362WT s Web via PC port if you are incautious to make it wrong And then cloning the right MAC or resume the default settings Get Current PC MAC Address save Settings Clear 33 shared or public networks like the Internet In short by VPN technology you can send data between two computers across a shared or public network in a manner that emulates the properties of a point to point private link VPN Settings Administration VPN Enable Initial Service IP Initial Service Port fo 0 User Name b 0 Password bi sis Route Strategy All Enable Disable VPN And user can choose the VPN mode from PPTP and L2TP VPN Enable Initial Service VPN server port Port Enabling this option wi
13. Ka Resync On Reset Resync Random Delay Resync Periodic BO T Resync Error Retry Delay S600 Forced Resyne Delay 14400 c Resvnc After Upgrade Attempt VBS lt Frofile Rule Private Key Password whatever Phone Mumt Far Config Phone Mumz for Contig Firmware Upgrade ll Upgrade Enable yes we Upgrade Error Retry Delay Downgrade Rew Limit Upgrade Rule Allow the device to be managed by the Manager which is set in the SNMP Manager IP 00 WwWems peeenignan o o SNMP Enable If or not enable SNMP otring as an express password between management process and the Set Community agent process 54 Management Firmware Upgrade Security Provision SHMF TR GG SNMP Configuration SNMP Configuration SHMP Service Read Community Name public Write Community Hame private SNMP Manager IP 1 SAMP Manager IP 2 SAMP Manager IP 3 SNMP Manager IP 4 SMMP Trap Server IP TR 069 Allow the device to be managed by the ACS server which is set in the ACS URL Description TRO69 Enable If or not enable TRO69 ACS URL The URL of TRO69 server Password The VIP 362WT s password for connecting to TROGO9 server Periodic Inform The interval to send information to TRO69 server Interval Password The TRO69 server s password for connecting to VIP 362WT 55 Management Firmware Upgrade Security Provision SMP TROGS ACS TROG Enable Periodic Inform Enable Periodic Inform Interval
14. Management TFTP HTTP HTTPS for Auto Provisioning Message Waiting Indicator RFC3842 DHCP Option Codes for SIP RFC3361 DNS DNS SRV RFC1706 and RFC 2782 IEEE802 1Q VLAN 802 1p and IP TOS PPTP and L2TP G 711 A Law p Law G 729 G 723 G 722 Adaptive Jitter Buffer Management Voice Activity Detection Comfort Noise Generation Echo Cancellation 802 1p QoS User Authentication for configuration pages 4 lines Auto Answer 3 way Conference Music on hold Call Hold Call Forwarding Call Mute Call Transfer Call Waiting Call Pickup MWI CID and CWCID DTMF Relay In band Out band RFC2833 and SIP Info Full duplex Speakerphone Delayed Hotline Redial Dial Plan Volume Adjustment SMS Function 59 Network and Configuration Internet Connection Type Management Dimension W x D x H Operating Environment Power Requirement EMC EMI MAC Address Cloning SIP proxy redundancy dynamic via DNS SRV A records Direct IP to IP calling Alarm Clock Day Light Saving NAT Traversal Traversal by STUN Built in NAT Router VPN QoS with Layer 2 and Layer 3 DHCP Server and Client IP conflict detection Fixed IP DHCP PPPoE LCD Keypad UI Web HTTP Auto Provision TFTP HTTP HTTPS 220 x 187 x 97 W x D x H mm 0 50 Degree C 10 9096 humidity 5 V DC 1A FCC CE 60
15. Second DNS 219 1411 140 mm pre Enable Disable DHCP Server Local DHCP Server If PC port is not in NAT mode user can not enable DHCP server Number of Address Number of IP address will distribute to clients Primary DNS Primary DNS that DHCP Server will distribute 31 i You can use the default setting Enable Disable DHCP Server Local DHCP Server If PC port is not in NAT mode user can not enable DHCP server Wireless Wireless Setting Wireless Settings Internet Connection Type Automatic Configuration DHCP k DNS Type Auto w Primary DNS EH si Second ONS T eal ry E 10 r Same as Internet Port WAN support Fixed IP PPPoE DHCP Wireless Connection Wireless Connection Wireless Connection Connection Status Disconnected Authentication Status HJ Wireless OPEN WEP 41 Connect Refresh Display the current connection status and the name of connected AP appear in the brackets if the wireless is connected Authentication Display the authentication type of the AP Display tha etatus of the AP The icon af stands for the IP542N have connected to the AP Theicon all i stands for the signal strength of the AP 32 MAC Address Clone MAC Address Clone Some ISPs will require you to register your MAC address If you do not wish to re register your MAC address you can have the router clone the MAC address that is registered with your ISP MA
16. TFTP server or a web server which use HTTP or HTTPS 1 Provisioning allow VIP 362WT auto upgrading or auto configuring 2 VIP 362WT supports 3 ways to provision TFTP HTTP and HTTPS 9 Before testing or using TFTP user should have titp server and upgrading file and configuring file 9 Before testing or using HTTP user should have http server and upgrading file and configuring file Before testing or using HTTPS user should have https server and upgrading file and configuring file and CA Certificate file should same as https server s and Client Certificate file and Private key file 22 3 User can uploading CA Certificate file and Client Certificate file and Private Key file in Equipment Manage Cert Manage page tems scription 00000 Provision Enabled If or not enable provision Resync Random Delay Resync Error Retry Delay Resync After Upgrade Attempt Phone Numi for Config Auto upgrade Enabled Upgrade Rule Set the maximum delay for request the synchronization file If the last resync was failure VIP 362WT will retry resync after the Resync Error Retry Delay time default is 3600s If or not enable firmware upgrade after resync yes is enable The first phone number which used to reboot VIP 362WT in remote If or not enable firmware upgrade URL of upgrade file 53 Firmware Upgrade Security Provision SNMP TRO59 Provision Configuration Profile Provision Enable yes
17. and the running time of the product Line 1 Status Failt Timeout Line Z Status Disable Line 3 Status Disable Line 4 Status Disable Line 5 Status Disable 18 Network Status Internet Port Status Connection Status Connection Type IP Address Subnet Mask Default Gateway Primary DMS Secondary DMS WIFI Status Connection Status Connection Type IP Address Subnet Mask DeFault Gateway Primary OMS Secondary DHS TPA Status WPM Type Virtual IP Address PC Port Status Connection Status Connection Type IP Address Subnet Mask Connected DH _P 192 169 2 10 2 255 255 255 0 152 168 2 1 158 35 1 1 1B58 35 1 2 Disconnected DHCP 0 0 0 0 0 0 0 0 0 0 0 0 132 158 1 1 219 141 140 10 Disable D Failed Bridge 132 158 252 1 55 255 2656 System Status System Status Curent Time Jan 2 02 20 35 2000 Elapsed Time 1 Diz HO M SE NNNM Product Information It shows the basic information of the product It shows the information of Internet port VPN and PC Network Status port Refresh Cl Refresh button to refresh status of phone 19 DHCP This page displays the status about DHCP server enable disable start IP address end IP address and client lease time Click Refresh button to refresh status of DHCP server Status Basic DHCP Syslog Dynamic Host Configuration Protocol DHCP Status DHCP Server Disable Start IP Address 192 168 252 2 E
18. call or for entering configuration information Rear View Gn mie N a UU L L N NN UE L E D ET N LI LLL ee VIP 362WT Rear Keypad Description 1 DC 5V Power port 2 PC Connects to a PC 3 LAN Connects to the Ethernet switch router or Internet 4 Headset Headset console connect to headset Phone Screen Features This is what your main phone screen might look like with an active call wd Ul wye Graphic Icon Description 10 Date Time Wired Icon Wi Fi Icon Logo Internet port IP Address Softkey Function Softkey Button Phone Numbers Indicator Lines 9 10 To display the current date Date format is mm dd To display the current time Time format is mm ss A or P To display the status of wired connection To display the status of Wi Fi connection To display the name To display the current IP address of Internet ports if the Internet port have worked normally Or to display the current IP address of WI FI If the port not connected it will display WAN down To display the current softkey function One softkey button mapping to one softkey function in LCD according to the wire between them To display the phone number of lines To display the status of lines The icon li means unregistered l1 12 Chapter 2 2 Preparations amp Installation Physical Installation Step 1 Handset Connection Plug Handset Core with Handset and Han
19. call parameters at either end of the communication and handles call transfer and termination SIP setting Set your SIP server in the following interface These parameters are related to registration and call SIP Account SIP Settings Line 1 Line 2 Line 3 Line 4 Line 5 SIP Parameters SIP Parameters These parameters are related to MAT Traversal Mark All AVT Packets Enable t RFE 2543 Call Hold Enable It is helpful for the device behind SRTP SRTP Prefer Encryto AES CM v NAT NAT Traversal NAT Traversal MAT Traversal Disable STUN Server Address MAT Refresh Intervali sec 1 STUN Server Port Cancel Changes Reboot I RFC 3261 T1 value RTT estimate which can range from 0 to 64 second Defaults to 5 seconds SIP Reg User Agent User Agent name to be used in a REGISTER request Name If this is not specified the lt SIP User Agent Name is also used for the RE GISTER request Defaults to blank 22 Make ALL AVT For second dial tone enable this item package Mark position is 1 disable Package this item will be O SRTP Enable Disable SRTP Secure Real time Transport Protocol Set your NAT Traversal parameters in the following interface It is helpful for the device behind NAT HAT Traversal HAT Traversal NAT Traversal Disable STUN Server IP stun fwdnet net MAT Refresh Interval sec 60 Port 347 8 Save Settings v i tem raen Enable Disable N
20. dio Codec Type i c 711u lt Audio Codec Type 2 G 11A Audio Codec Type 3 6 729 Audio Codec Type 4 6 2722 lt l Audio Codec Type 5 6 723 3 723 Coding Speed 5 3k bps e Packet Cycletms 20ms Z Silence Supp Enable Disable Echo Cancel Enable mm NM Audio Codec Type2 Choose the audio codec type from G 711U G 711A G 722 G 729 G 723 Audio Codec Type4 Choose the audio codec type from G 711U G 711A G 722 G 729 G 723 G 723 Coding Speed Choose the speed of G 723 from 5 3kbps and 6 3kbps lementar on Call Waiting This call feature allows your phone to accept other incoming calls during the conversation Supplementary Service Subscription Supplementary Services Call Waiting Enable Dial Prefix J Delayed Hot Line MWI Enable Disable Ka Voice Mailbox Numbers NC MN Call Waiting Enable Disable Call waiting 25 Fill in the hotline number Pickup handset or press speaker headset button VIP 362WT will Delayed Hot Line dial out the hotline number automatically Ex xxxT4 will delay 4 seconds then transfer to xxx set to TO will not delay Voice Mailbox Fill in the voice mailbox phone number Numbers IP phone make calls based on SIP accounts IP phone can support 4 independent SIP account and each account can be configured to different SIP server Advanced Advanced Setup Domain Mame Type Disable v Carry Port Information Disable Ka Signal
21. dset Jack Step 2 Connecting Power Adapter and Network 2 1 Power adapter 2 2 Network 2 2 Wired Network Connect to LAN port to access Internet NOTE Use only the power adapter shipped with the unit to ensure correct functionality 2 2 6 Wireless Network Through wireless connection to access the Internet Internet E E a Wireless AP Router NOTE For connection with Wireless AP AP Router it may need some advance connection information SSID authorization password Security mode Please contact with the network administrator for the information Step 3 Computer Network Setup Set your computers IP address to 192 168 0 x where x is a number between 2 to 254 except 1 where is being used for the IP phone by default If you don t know how to do this please ask your network 14 administrator Step 4 Login Prompt Use web browser Internet Explorer 6 0 or above to connect to 192 168 0 1 type this address in the address bar of web browser You ll be prompted to input user name and password admin 1 123 15 Administration Interface The IP Phone provides GUI VVeb based Graphical User Interface for machine management and administration Key pad administration also available for simple configuration Web configuration access To start IP Phone web configuration you must have one of these web browsers installed on computer for management e Microsoft Internet Explorer 6
22. e eee e reete eese eee ee aaa 17 Chapter 4 VoIP IP Phone Status rece eere nennen 18 LII 18 AS ones i I ec Meme cR CE IE TUE 18 DICP otio e ratu tini eite etui even ete d eredi erede 20 DV SOS C A e 20 Ghiapter 5 SIP Account SELINO sso veas orat ARCH ayygy 2899 ast dlc gu ces ga a A gx vA a NE 22 SIP ACCOUN 22 E Set lig ouo s Tee EIIE SAN S Er pev uode bise FD AE PUDE MIN UUs 22 INAT iori ane cia even ei M 23 SIP ACCOMM bani 23 AS E 24 PSEUD EO DD T E I TT 25 Supplementary Services Subscription ccce eee e ee eee eee ee ee eee eee teet aaas 25 Advanced PHHH 26 Chapter 6 Network Setting leere Leere rn eren ennenen 28 DAS 28 interner Por WAN avni 28 PC POHO ZANJ pan ob m bn mtr n m Ge dde 30 Network Address Server Settings DHOP eee e ecce eee ee e e eee eee eee eese enean 31 MIK CIOSS RE TE D CI E I E EE iS 32 Wireless SetUllig Sa 32 Wireless COMME CUO 35 osi one a re d nive eoe eIei Ne EEEN a RET 32 MAC Address BID RR 33 bu pre CC E M 33 51 Z e 34 Chapter 7 Phone Configurations kanannanan nanen sens sere nse neser esse rene eres eee eere nenne 37 H NS ET e T t 37 VOLUMI nd 37 MR COL
23. elete the dial plan Dial Plan Syntactic o Wems eseriptie 00000 0123456789 Legal characters dialed substituted To match one character form sequence For example 1 0 9 match one digit form O to 9 2 23 5 match one character from 2 or 3 or 4 or 5 or Replace dialed with substituted For example 8 1650 123456 input is 85551212 output is 16505551212 Set the delayed time For example 9 1112 T2 VIP 362WT will dial out the matched number 111 after 2 seconds 41 Dial Plan General Dial Plan Enable 010 212 2 7892322 Line5 disi ang 1 Example 3 Example 2 Example 5 Example 4 Sesi Example 1 If user dials 12 2 VIP 362WT will call 010 12 232 immediately Example 3 If user dials 422xxxx or 522xxxx VIP 362WT will call 22xxxx333 immediately 162200 5622222 or 5622222 Example 5 If user dials 7 7 7X8 VIP 362WT will reject the phone number out 42 Phonebook Phonebook The list Show all the directory entries Please click Save Settings button to save this list after you edit or add an item Name Number Items Description Phonebook 9 er md 1 amm 111 E 2 bob 117 3 kom 113 v 4 alice 114 5 lily 115 E B arice 116 P 7 jon 117 a WHC 118 E a ve ali 119 ld al 10 luce 120 L SIS E Edit add Delete _ Move to blacklist Download tem
24. es your voice communications free from wire or cable It is ideal for the enterprises and SOHO users to enjoy toll quality voice communication services via the existing WLAN Internet network or Internet access in daily routine communications The VIP 362WT can cooperate with PLANET Wireless Access Points devices to form a perfect solution for Voice over Wireless or through normal RJ 45 cable applications With flexible support for PLANET IP PBX systems or existing VoIP systems the VIP 362WT allows users to make or receive phone calls in the coverage of 802 11n wireless environment and offers toll quality voice communication services via the existing SIP based call servers and various VoIP client devices VIP 362WT functions not only much like a traditional phone allowing to place and receive calls and enjoy other features that traditional phone has but also it own many data services which you could not expect from traditional telephone gt PRODUCT FEATURES B IEEE 802 11 b g n compliant wireless Desktop IP Phone B 128x64 Graphic LCD with white back light B Efficient installation deployment of IP PBX solution E Cost effective field proven compatibility and stability Protocol SIP V2 RFC 3261 3262 3263 3264 Backward Compatible with RFC2543 Session Timer RFC4028 SDP RFC2327 RTP RTCP RFC1889 and RFC1890 NAPTR for SIP URI Lookup RFC2915 STUN RFC 3489 ARP RARP RFC 826 903 SNTP RFC 2030 DHCP server and client
25. input gain or the volume of handset speaker ring Preference Volume Settings Handset Input Gain s Speakerphone Input Gain s Handset Volume s Speaker Volume s Ringer Volume s E Handset Input Adjust the handset input gain from 0 7 Gain Speakerphone Input Adjust the speakerphone input gain from 0 7 Gain Ringer Volume Adjust the ringer volume form 0 7 Regional Modification the Tone type and tone parameters Regional Tone Type LIS w Min Jitter Delavims e I Max Jitter Delavitms Hook On Tone Delav Sec Ringing Time Sec Busy Tone Delavi sec 37 tems scription O Tone Type Choose tone type form China US Hong Kong and KR The Max value of VIP 362WT s jitter delay VIP 362WT s jitter is an Max Jitter Delay ms ae l adaptive jitter mechanism Ringing Time Sec How long VIP 362WT will ring A HI T E E J Kf NN WA LAN 8 NJ C WW C Lo Call Forward This feature allows you to forward an incoming call to another phone number Call Forward Cfwd All Dest Cfwd Busy Dest Cfwd No Ans Dest Cfwd No Ans Delay 20 tems Beann O The phone number which will be forwarded to Cfwd All Dest IP Phone will forward all calls to the phone number immediately when there is an incoming call The phone number which will be forwarded to when there s no answer Cfwd No Ans Dest at your phone Miscellaneou Auto Answer All the incoming calls will be put th
26. ll expose the specified host to the Internet All ports between the DMZ Start Port and the DMZ End Port will be accessible from the Internet 34 Basic MAC Address Clone VPN DMZ QoS Demilitarized Zone DM DMZ Use DMZ DM Host IP Address DMZ Start Port 1024 DMZ End Port 2024 m emm Yi m f DN DMZ Start Port set the start port of DMZ host DMZ End Port DMZ Example For example the DMZ computer s IP is 192 168 1 2 DMZ start port and DMZ end port is 20 and 1023 The DMZ function is that DMZ computer can get the requests from the ports 20 to 1023 of VIP 362WT s Internet port Layer 3 QoS Set the IP TOS value of SIP and RTP Packets Layer 2 Qos Set the value of 802 1Q and 802 1p priority Basic MAC Address Clone VPN DMZ Qos Settings Layer 3 Qos SIP Qos 0 Data QoS U Layer 2 Qos 802 1Q VLAN ID U 802 ip PRI 0 35 Item Descriptions Some ISP supply QoS services The QoS services can make the best of improving the quality of Voice application You can get the settings from the ISP if they supply QoS services Please connect with them if you need it 36 Chapter 7 Phone Configurations User can configuration volume call forward multi functional key dial plan phonebook and call log Performance User can configuration the value of ring volume speakerphone volume handset volume and so on Volume Volume Settings Adjust the
27. nd IP Address 192 158 252 254 Client Lease Time 48 Hr Refresh IEEE CNN DHCP Status It shows the information of the DHCP Server Syslog It shows all the log information of system 20 Status SIP Account Network Phone Administration Basic DHCP 5 velo S SPIT ULE lt 131 gt lt 16 08 11 09 59 0 Register Terminate 27s later retry 1351 gt lt 16 08 11 09 57 0 Register Fail Timeout lt 155 gt lt 16 08 11 09 56 gt S5END REGISTER sip 192 168 10 75 SIP 2 D lt 155 gt lt 16 08 11 08 52 SEND REGISTER sip 182 168 10 75 SIP Z U z135 15 08 11 09 48 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 09 44 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 15 08 11 08 40 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 08 36 SEND REGISTER sip 192 168 10 75 SIP 2 z135 15 08 11 08 32 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 09 28 SEND REGISTER sip 192 168 10 75 SIP 2 z135 15 08 11 08 26 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 08 25 SEND REGISTER sip 192 168 10 75 SIP 2 0 z135 185 08 11 09 25 SEND REGISTER sip 192 168 10 75 SIP 2 D zl1342 18 U08 11 09 25 gt 0 Registing Ta sip 100592 1568 10 75 z131 186 08 11 08 5820 Register Terminate 27s later retry z131 18 08 11 08 56 gt 0 Register Fail Timeout z135 15 08 11 08 55 SEND REGISTER sip 192 168 10 75 SIP 2 D z135 185 08 11 08 51 SEND REGISTER sip 192
28. ne Keys Soft keys MSG Hold Menu UP VOL OK Down VOL Hands free Headset Mute Del Numeric Keypad RJ 11 jack on the bottom of the handset To mount mouthpiece and earpiece on the single handle The LCD screen is for displaying your settings such as phone number line status and so on These keys are used as line keys you can press the line button to select the corresponding line and then user can make call or do other functions The LED under the keys used to display the status of each extension These keys are used as soft keys These can be used for item selection or control on the LCD screen The soft key function depends on their corresponding content displayed on the LCD at that time 1 The key can be used for voicemail selection press it to access voicemail must be set up by your phone administrator 2 The LED is to indicate voicemail status The Hold key is used to hold the current call press it again to release the hold function Press it to access to menu items such as phonebook multi functional key and call history and so on To scroll up when configuration LCD menu To turn up the volume Press it to confirm To scroll down when configuration LCD menu To turn down the volume Press it to use Hands free Press it to use headset During an active call press it to mute the current call When input text press it to delete a digit or number Enters numeric digits for initiating a
29. rough automatically Miscellaneous Auto Answer Disable s Dial Time Qut Call Immediately Key ICMP Ping Disable S 38 en 000 Beann O O Enable Disable auto answer If enable VIP 362WT will auto answer Auto Answer all incoming call immediately Call Immediately Key Choose call immediately key form or Dial Plan Dial Plan General Dial Plan Disable EE au pes pos eene ny Line Line 1 Digit Map Action Save Settings Cancel Changes Reboot em Peseription OOOO Dial Plan Enable Disable dial rule Digit Map Fill in the sequence used to match input number Choose the dial plan mode from Deny and Dial Out Deny means VIP 362WT will reject the matched number while Dial Out means VIP 362WT allow dial out the matched number 39 General Dial Plan Disable Digit Map Move Up f Move Down Line i z98 0107 2010110 Dial Out Line3 z 4 6 222x 3337 Dial Qut Line5 lt 2 5 5 gt 622 Deny Line Line 1 Digit Map Action Save Settings Cancel Changes wm Beepkn Adding one dial plan Step 1 Enable Dial Plan Step 2 Click Add button and the configuration table Step 3 Fill in the value of parameters Step 4 Press OK button to end configuration Step 5 Press Save Settings button to save changes Deleting one dial plan 40 Step 1 Enable Dial plan Step 2 Choose one dial plan Step 3 Click Delete button to d
30. s DHCP WAM port gaia a nai DHCP Server It will assign the IP S pum Addressed set here to devices that Start IP Address 192 1868 252 2 2 connect to Ehe LAN port Number of Address 255 Atambar n Adoterr You mary limit the i i 48 Client Lease Time Hr Q means one day number of addresses your router Primary DNS 141 136 10 hands out Second DNS ETE I 140 10 Internet Port VVAN Internet Port VVAN Static IP Internet Port WAN Internet Port WAN Internet Connection Type IP Address Subnet Mask Default Gateway Primary DNS Second DNS Descriptions Internet Connection Choose Static IP 28 TYPE M MqVqdqdq2quuUu Subnet Mask The subnet mask of Internet port Primary DNS The primary DNS of Internet port Internet Connection Choose Static IP Type Internet Port VVAN DHCP Internet Port WAN Internet Port WAN Internet Connection Type DNS Type Manual Primary DNS ADA 96 134 33 Second DNS 202 96 128 a6 ee E NMNMMJSEE F Internet Connection Type Choose Automatic Configuration DHCP Internet Port WAN PPPoE 29 Internet Port WAN Internet Port WAN Internet Connection Type PPPoE Account PPPoE Password MTU 3 0 tis MRU 530 PPPoE Auto Dial Enable lt DNS Type Manual E Primary DNS 202 56 134 az Second DNS 202 s 128 36 esi Internet Connec
31. s Beann O Adding one phone book Step 1 Click Add button and the configuration table Step 2 Fill in the value of parameters Step 3 Press OK button to end configuration Step 4 Press Save Settings button to save changes 43 Deleting one phone book Step 1 Choose one phone book Step 2 Click Delete button to delete the phone book Calls from this list can not get through Name Number m eem Name A Number 44 Sesi Adding one Black List Step 1 Click Add button then the configuration table Step 2 Fillin the value of parameters Step 3 Press OK button to end configuration Step 4 Press Save Settings button to save changes Deleting one Black List Step 1 Choose one black list Step 2 Click Delete button to delete the black list Move to phonebook To view the call log information such as redial list incoming call answered call and missed call efere onebo medial List IONICENENEN E DICENEN E 1 1001 1001 06 03 18 42 00 00 07 CI 2 1006 1006 01 01 00 00 00 00 00 L1 3 1001 1001 06 03 14 56 00 00 06 FI a 1001 1001 06 03 14 53 00 00 08 CI 5 1002 1002 05 16 14 46 00 00 00 CI 6 1001 1001 05 16 14 46 00 00 07 LI 7 1002 1002 05 16 14 30 00 00 14 CI 8 1001 1001 05 16 14 30 00 00 28 L1 9 1001 1001 05 16 14 23 00 00 03 L1 10 1001 1001 01 01 00 03 00 00 23 a s Answered Calls 1 1002 1002 06 03 18 49 00 00 02 CI 2 1007 1007
32. stand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardyvare and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for PLANET 802 11n wireless desktop IP Phone Model VIP 362WT Rev 1 0 2011 September Part No EM VIP 362WT_v1 0 Table of Contents Chapter T INIFOGUGUON sarriena e tune Ec RETE 6 MOV CR VNC NG 6 PACKAGE CON CoA 7 l NRT BS aT E M 8 Front View and Keypad function sscccssscccsscsssssscsssccccccccssssssssccccscccsssssssssccsssssesees 8 ROSE VJEN e n nie EI 10 Phone Screen ECALUK S garoi side sete 11 Chapter 2 Preparations amp Installation 13 Physical MIS CANAL OM pn 13 Administration p C x T tanseealsveecoenceusteness 16 Wep CON UTALION ACCESS kann V een ey vun Saee eura Spende tes du RT SEC ec HR ERE aaia 16 Chapter 3 Network Service Configurations 17 Configuring and monitoring your IP Phone from web browser 17 Manipulation of IP Phone via web browser eee eere ee
33. sumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Energy Saving Note of the Device This power required device does not support Stand by mode operation For energy saving please remove the DC plug or push the hardware Power Switch to OFF position to disconnect the device from the power circuit Without remove the DC plug or switch off the device the device wills still consuming power from the power circuit In the view of Saving the Energy and reduce the unnecessary power consuming it is strongly suggested to switch off or remove the DC plug for the device if this device is not intended to be active WEEE Warning 2 To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should under
34. tion Factory default press Menu button and choose 16Factory Default then a notice will appear choose OK by using the corresponding softkey button If you choose factory default you will return the phone to the original factory settings and will erase ALL current settings including the directory and call logs Q8 How to switch to different line to dail out A8 Before dial out press the correspondence line number you want to use ex want to use Line 4 to dial out must press 4 to switch to line 4 then dial out 58 Appendix B Specifications Product Model Hardware PC LAN Display Headset Jack Phone Keys Protocols and Standard Standard VPN Network Voice Code Voice Standard Security Features Call Features Application 802 11n wireless Desktop IP Phone VIP 362WT 10 100M Half or Full Duplex auto negotiation 10 100M Half or Full Duplex auto negotiation 128x64 Graphic LCD with white back light 3 5mm earphone jack 4 soft keys 4 Line keys with red green dual color LED for indication MENU DND HOLD Volume Volume and navigate key MUTE Headphone Hands free 12 Dialing Buttons 0 9 SIP V2 RFC 3261 3262 3263 3264 Backward Compatible with RFC2543 Session Timer RFC4028 SDP RFC2327 RTP RTCP RFC1889 and RFC1890 NAPTR for SIP URI Lookup RFC2915 STUN RFC 3489 ARP RARP RFC 826 903 SNTP RFC 2030 DHCP server and client HTTP Server for Web
35. tion Choose PPPoE Type PPPoE Password Fill in the PPPoE account get from Internet Service Provider E Choose DNS type from Manual and Automatic 1 In Manual user should set the Primary DNS and Second DNS DNS Type manually 2 In Automatic IP Phone will get the Primary DNS and Second DNS Second DNS The second DNS of Internet port from DHCP Server automatically PC Port LAN Support Three mode disable NAT Bridge mode PC Port LAN PC Port LAN PC Port Connection Type ACE T Local IP Address 192 168 252 i Subnet Mask 255 255 355 0 30 m Choose the PC port connection type from disable NAT and Bridge NAT The product will be same as a router PC Port Bridge The LAN port is same as the WAN port Connection Type Disable PC port switch to NAT mode but Internet port and PC port can t communication to each other The device behind the PC port still can connect to each other Set the subnet mask of PC port Efficient when user choose NAT Network Address Server Settings DHCP Support Three mode disables NAT Bridge mode DHCP Server It will assign the IP Addressed set here to devices that connect to the LAN port Number of Address You may limit the number of addresses your router hands out Network Address Server Settings DHCP Local DHCP Server Start IP Address 1921 168 252 Number af Address 25 Client Lease Time Hr 0 means one day Primary ONS
36. to active changes Alarm Enable Enable Alarm Time 17 a oo tems esi Daylight Saving Time Step 1 Enable Daylight Saving Time Step 2 Set value of offset otep 3 Set staring Month Week Day Hour in Start Month Start Day of Week Last in Month Start Day of Week Start Hour of Day analogously set stopping Month Week Day Hour in Stop Month Stop Day of Week Last in Month Stop Day of Week Stop Hour of Day Step 5 Press Saving Settings button to save and press Reboot button to active changes 47 Daylight Saving Time Enable lt Offset Ko min Start Month March E Start Day of Week Sunday E Start Day of Week Last in Month Last in Month Start Hour of Day b Stop Month October i Stop Day of Week Sunday E Stop Day of Week Last in Month Last in Month Stop Hour of Day 3 Password Reset tems eseription O User Type Choose the user type from admin and user Input the new password Password Reset Password Reset User Type admin gt Original Password TD New Password TD Confirm Passyvord TD tems eseription O Change the password Step 1 Choose the admin from the drop down list Step 2 Input original password default setting is null Step 3 Input a new password twice time in New Password and Confirm 48 tems Beann O WAN Interface If or not enable user login WEB via Internet port Login If enable user can access Web to administration Set the web idle timeo
37. ut time Web Idle Timeout The web page can be logged out after Web Idle Timeout without any operation Web Access Web Access WAN Interface Login Enable k Web Login Port 8080 Web Idle Timeout 5 Min ens 000 Beann O SysLog Server Set the SysLog Server IP address or domain name for VIP 256WT System Log Setting Syslog Server fs Log Level 49 Local and remote Syslog In local Step 1 Set syslog server null and choose one kind of Log Level Step 2 Press Saving Settings button to save and press Reboot button to active changes Step 3 User can view syslog in Statusi Syslog webpage System Log Setting System Log Setting Log Level Status Basic DHCP Syslog Syslog lt 131 gt lt 11 03 19 46 45 gt 3 Register Terminateton 27s later retry z1342z 11 03 19 46 45 2 Administrator Login Web z131 11 03 19 46 4323 Register Fail Timeout z1352zx11 03 19 46 432 5EMD REGISTER sip 192 166 100 113 SIP 2 0 z1342 11 03 19 48 42 2UI LED PRY UPDATE FAILED lt 131 gt lt 11 03 19 46 40 gt 4 Register Terminateton 27s later retry e EE Factory Defaults tems serpin OO Factory Default Press Factory Default button to set VIP 256WT default Factory Defaults Reset to Factory Default Factory Default Update Firmware Click on the Browse button to select the firmware file to be uploaded to the router 50 Firmware Management Firmware
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