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KVM over IP Switch KN4164V / KN8132V / KN8164V User Manual

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1. 29 KVM over IP Switch User Manual Two Stage Installation To control even more servers up to 32 additional KVM switches can be cascaded from the KVM ports of the original KVM over IP switch As many as 512 servers can be controlled in a complete two stage installation In a cascaded installation the KVM over IP switch is considered the First Stage unit the cascaded switches are considered Second Stage units Note The cascaded KVM switch shown in the example is the KH1516 See Supported KVM Switches page 276 for a list of other switches To set up a two stage installation refer to the diagram on page 31 and do the following 1 Make sure that power to all the devices you will be connecting including all preexisting devices on the installation are properly grounded and have been turned off 2 Use Cat 5e cable to connect any available KVM Port on the First Stage unit the KVM over IP switch to a KVM Adapter Cable as described under KVM Adapter Cables page 8 3 Plug the adapter cable s KVM connectors to the Keyboard Video and Mouse Console ports of the Second Stage unit Note The distance between the First Stage unit and the Second Stage unit must not exceed 40m or 50m based on the KVM adapter cable used 4 Use KVM cable sets as described in the Cables section of the cascaded KVM switch s
2. EN BE Emp GaP EA me El AER CR KA7170 KA7175 gt E a a KA7177 KA7176 28 Chapter 2 Hardware Setup Adapter Cable Connection Diagram cont BE gt MN 2 EN EE OS Oe KA7166 BE a 3 ON OBO KA7168 o GE a E o KA7169
3. Z TDN a 6 E Q Q slo IL ae IDI DI JS LIL HN ES BASA 6 7 8 9 10 KVM over IP Switch User Manual No Component Description 1 Grounding The wire used to ground the unit connects here Terminal 2 Power Switch These standard slide switches power the unit on and off 3 Secondary LAN The cable that connects the unit to the backup network Port interface 10 100 1000 Mbps plugs in here 4 PON Port This connector is provided for a Power over the NetTM PON unit which allows servers attached to the KVM over IP switch to be booted remotely over the net See Single Stage Installation page 25 step 6 for installation details Contact your dealer for more information regarding PON units 5 KVM Ports The Cat 5e cables that link the unit to the KVM Adapter Cables which connect to the servers plug in here 6 Power Sockets The power cable s plugs in here The left power socket corresponds to
4. 114 Modifying a Favorite 116 User Preferences 117 SESSIONS o tdo id EE nn Ne Doang 119 ACCESS 4 la A RE EE RS E E line an suit 120 Device Level Browser GUI Interface 120 Port Level Browser GUI Interface 121 Device Level AP GUI Interface 123 Port Level AP GUI Interface 124 Saving Changes 125 Port Configurations uen te nn E wee a sers 126 Device Level aid ins dure ame Lim ane ys Geeta a eek 126 Port Level iio ii dn met ae een 127 Port Properties sai ae san gone CEET E aa ie a Oe ea 127 Associated Links 129 Power Management 130 Chapter 7 User Management OVErV EW o ce E e o a e o E des ed SR AN E 135 Browser GUI ioira danse aa oo E 135 AP GUIs see ra wed a PE past es do 135 Users tune ecto a Rugs de o BE tudo e e rl de 137 Adding USES icons pr ra eee 137 Modifying User Accounts 141 Deleting User Accounts 141 GlOUPS ii a o vate pene ales on Bees 142 Creating Groups A 142 Modifying CGFOUPS lt td eee 144 Deleting Groups 144 Users and Groups 145 Assigni
5. 15 Stacking and Rack Mounting 16 SACO LE een nr a fees pris des 16 KN8132V Rack Mounting 17 Rack Mounting Front 17 Rack Mounting Rear 19 KN8164V KN4164V Rack Mounting 21 vii KVM over IP Switch User Manual Rack Mounting Front 21 Rack Mounting Rear 23 Single Stage Installation 25 Single Stage Installation Diagram 27 Adapter Cable Connection Diagram 28 Adapter Cable Connection Diagram cont 29 Two Stage Installation 30 Two Stage Installation Diagram 31 PDU Installation gave adi AR Meee et eaten a dated 32 HOt PIUGQING ne exe sente a a heb en eee ews 34 The Adapter ID Function 34 Powering Off and Restarting 35 Port ID Numbering 36 Port Selection is sut net biel ects her RS ald ns ap yates Dah 36 Chapter 3 Super Administrator Setup OvVerVieW sd A eats il 37 First TIME S tup casada o as ot 37 Network Setup 39 Changing the Super Administrator Logi
6. 2 Select the new language from the list 84 Chapter 5 The User Interface Selecting Platforms The On screen Keyboard supports the Sun platform as well as the PC To select the platform do the following 1 Click the down arrow next to the currently selected platform to drop down the platform list On screen Keyboard 2 Select the new platform from the list Expanded Keyboard To display hide the expanded keyboard keys click the arrow to the right of the language list arrow On screen Keyboard Ctri Alt Ctri Esc Alt Tab PC w Enalish US Del Esc F2 F3 F4 FS F6 F7 F8 F9 F10 F11 F12 ere se ter 85 KVM over IP Switch User Manual E Mouse Pointer Type KVM over IP switches offer a number of mouse pointer options when working in the remote display Click this icon to select from the available choices 14948065380 19880 3 dual CH Gc EE E Crosshairs amp Single Note 1 Before accessing a port only Dual and Crosshairs are available for the Windows Viewers Once the port is accessed three pointers are available 2 The Dot pointer is not available with the Java Client Viewer or the Java Client AP 3 Selecting the Single pointer has the same effect as the Toggle mouse display hotkey function see Toggle mouse display page 65 for details 4 The icon on the Control Panel changes to match your choice
7. Port 8000 Connect 45 KVM over IP Switch User Manual The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table Item Description Menu Bar The Menu Bar contains two items File and Help The File Menu allows the operator to Create Save and Open user created Work files see The File Menu page 48 The Help Menu displays the WinClient AP version Server List Each time the WinClient exe file is run it searches the user s local LAN segment for KVM over IP switches and lists whichever ones it finds in this box If you want to connect to one of these units double click it See Connecting Windows Client AP page 47 for details Note 1 The switch will not appear in the list unless its Enable Device List configuration parameter has been enabled See Operating Mode page 155 for details 2 Only units whose Access Port settings for Program see Service Ports page 158 match the number specified for Port in the Server area of this dialog box appear in the Server List window Server This area is used when you want to connect to a KVM over IP switch at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the Port field If you don t know the port number
8. Connections Histo Favodios UserPietererces Sessions Access Pert Coriigzation EET cca MA aneo Pon Number Poa Name Device Name Statue ed OKAN 17 14 CCK ad 104 02 KATIG KNZI24y Orie ed OS RA71752K 17 200C2K m FASI2OMKI7 ACC KN2124v Orire ed 1061 vs Ollie a wh O7HASIZOCSSI34 05 KATI7S 2K 17 200C Orire 4 a Oire LA KAN 7OxP 17 CC 7 vastzoessi34 Onire no 08 KNZ124v Offine aim 09 KASI7OMP 1734002 KN2124v Orire na 10 KN I 2v Ofira An KN2124v Offi wd 14 12 KNZ124v Oline ed LISJUNCIAATECH 13 KNZI24w Oire 161 14 KNZI2Aw Otira sn 15 UMCISATECH KNZI24y Orire c a 16 KNZ124v Dilico KN2124y Orire er E y sed 121 e dr comet ala Y Doubie cick cr press Enter wd 24 son E aye FY Fer 38 Chapter 3 Super Administrator Setup Network Setup To set up the network do the following 1 Click the Device Management tab 2 Select the Network tab O 19 P hstaler Enabies View Ony Service Ports Program 9000 HTTP x HTTPS w SSH Toket n E Desble Gigsbe Network Redundant NIC PMA Settings P Adsress Odean P address automaticay DHCP Sat P n sress manu Fama F P Address Subnet Mask ONS Server Oeean DIES Sener address automanenty Sat ONS server address manually Preferred ONS server Atternate ONS server PM Setungs Y Address Obran P address automatically OHCP Set Pv address manually Fond F WM Address Subne
9. Icon Function P The icon displays in gray to indicate that the virtual media function is disabled or not available function is available Click the icon to bring up the virtual j The icon displays in blue to indicate that the virtual media Y media dialog box media device has been mounted on the remote server Click The icon displays in blue with a red X to indicate that a virtual a the icon to unmount all redirected devices Mounting Virtual Media To mount a virtual media device do the following 1 Click the Virtual Media icon to bring up the Virtual Media dialog box Virtual Media Control T x Write Mode Device Type _ Device Name Path y I Disable High Speed USB Operation Mode _ex Note The T button at the top right brings up a slider to adjust the transparency of the dialog box After making your adjustment click anywhere in the dialog box to dismiss the slider 80 Chapter 5 The User Interface 2 Click Add then select the media source Virtual Media Control Fe x Write Mode Device Type Device Name Path a 4 Drive ISO File Folder Local Smart Card P USB1 CCID USB Reader Add T Eea Depending on your selection additional dialog boxes appear to enable you to select the drive ISO file folder or removable disk you desire See Virtual Media Support page 277 for a list of supported virtual media types and d
10. Mount USB The Mount USB column is where permission to mount Virtual Media devices on remote servers is configured To cycle through the choices click the icon in the row that corresponds to the user you want to configure The icons are the same as the ones in the Access column With a Full Access setting the user can mount read and write to the virtual media With a View Only setting the user can only view the contents of the virtual media read only he can not perform any operations on it With a No Access setting the user will not see the virtual media even if it has been configured on the remote system Note This entry does not appear for switches that do not support the USB Virtual Media function Config Sets or denies permission for the user to make changes to a port s configuration settings A check mark y indicates that the user has permission an X means that the user does not have permission PON The PON column permits restricts the configuration and power operation of ports that have Power Over the Net devices connected to them A check mark y indicates that the user has permission an X means that the user does not have permission 122 Chapter 6 Port Access Device Level AP GUI Interface If a switch is chosen below E sen B anyoe Y Fam in the Sidebar the Main panel looks similar to the one LY Copy D Paie id Sme The pag
11. 113 KVM over IP Switch User Manual Favorites The Favorites page is similar to a bookmarks feature Ports that you frequently access can be saved in a list here Simply open this page and select the port rather than hunting for it in the Sidebar This feature is especially handy on large crowded installations O lo ATUSEN Fame lt lt Correction Hoy Fote Usm Poimeces Saisara Acces PottConfiguaton D iV Teche sea on a 1265 Piz a sr F wes 2 5325 352388 E gE AA AE 4 dar Adding a Favorite To add a port to the favorites do the following 1 Right click in the main panel click Add Favorite or Click Add at the bottom left of the main panel An Untitled Favorite entry appears Connections History Favorites User Preferences Log Sessions Access E Untitled Favorite E th KN2124v EA 05 71751PSto 13 232 LA 07 9120059134 Favorite 114 Chapter 6 Port Access 2 This will be a container to hold your port entries Click inside the text entry box to erase Untitled Favorite and key in an appropriate name then click on any empty space in the main panel 3 To add a port Drag it from the Sidebar and drop it onto the container Right Click on it in the Sidebar select Copy Right click on the container select Paste OI Select the container in the main panel select the port in the Sidebar then cl
12. Service Ports As a security measure if a firewall is being used the Administrator can specify the port numbers that the firewall will allow If a port other than the default is used users must specify the port number as part of the IP address when they log in If an invalid port number or no port number is specified the KVM over IP switch will not be found An explanation of the fields is given in the table below Field Explanation Program This is the port number for connecting with the WinClient ActiveX Viewer WinClient AP Java Client Viewer Java Client AP or via Virtual Media The default is 9000 HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 SSH The port for SSH access The default is 22 Telnet The port for Telnet access The default is 23 Note 1 Valid entries for all of the Service Ports are from 1 65535 2 Service ports cannot have the same value You must set a different value for each one 3 If there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no effect 158 Chapter 8 Device Management NIC Settings Redundant NIC The KVM over IP switch is designed with two network interfaces If Redundant NIC is enabled the default both interfaces make use of the IP address of Network Adapter 1 Under this configuratio
13. The KVM over IP switch supports multiple user logins which may cause access conflicts To alleviate the problem a message board has been provided which allows users to communicate with each other gt Message Board _ E eme Message Display Panel User List Panel Compose Panel Exit Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action Enable Disable Chat When disabled messages posted to the board e are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM o Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KM Show Hide User List When you Hide the User List the User List panel closes The button is shadowed when the User List is open 78 Chapter 5 The User Interface Message Display P
14. 86 Chapter 5 The User Interface Power Over the Net a The Power Over the Net icon provides the ability to power on power off and reboot outlets associated with the port on the PON device see Power Management page 130 for details from the control panel Click this icon to select from the available choices Aw 805380 98 DD pu73201051 12 PN7320106 gt PN7320107 gt PN7320103 gt On gt Off All gt On gt Reboot After clicking on the PON icon a list of the power outlets associated with the connected port appears with the available options Options Usage On gt Off Sends a Power Off signal to the selected outlet On gt Reboot Sends a Reboot signal to the selected outlet Off gt On Sends a Power On signal to the selected outlet All Sends the selected signal On Off Reboot to all associated outlets Pending A signal has been sent to the outlet and is in the process of performing the action 87 KVM over IP Switch User Manual u Mouse DynaSync Mode Na Synchronization of the local and remote mouse pointers is accomplished either automatically or manually Automatic Mouse Synchronization DynaSync Mouse DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements Note This feature is only available for Windows and Mac systems G4 and higher
15. B ID 20 3 Port Selection Port selection is accomplished by means of the GUI Port selection details are discussed in Chapter 6 Port Access 36 Chapter 3 Super Administrator Setup Overview This chapter discusses the administrative procedures that the Super Administrator performs to get the KVM over IP switch set up for the first time First Time Setup Once the KVM over IP switch has been cabled up the Super Administrator needs to set the unit up for user operation This involves setting the network parameters and changing the default Super Administrator login The most convenient way to do this for the first time is from the local console Note For remote methods of setting up the network see IP Address Determination page 250 After the local console has been connected see Single Stage Installation page 25 and the KVM over IP switch turned on a login prompt appears on the console monitor Since this is the first time you are logging in use the default Username administrator and the default Password password Note For security purposes you should change these to a unique Username and Password See Changing the Super Administrator Login page 40 for details 37 KVM over IP Switch User Manual After you successfully log in the Local Console Main Page appears E 172 17 17 10 JavaChent ALTUSCN Porras HON Est by A
16. Note Users who have been given User Management privileges cannot access or configure Groups 138 Chapter 7 User Management Field Description Permissions Note For ordinary users in addition to enabling Device Management Port Configuration and Maintenance permissions the user must also be given those rights for each device and port that he will be allowed to manage See Device Assignment page 149 for details Enabling Device Management allows a user to configure and control the settings for overall KVM over IP switch operations see Device Management page 153 Enabling Port Configuration allows a user to configure and control the settings for individual ports see Port Configuration page 126 Enabling User Management allows a user to create modify and delete user and group accounts Enabling Maintenance allows a user to perform all the Maintenance operations available under the Maintenance tab see Maintenance page 195 Enabling System Log allows a user to access the system log see Log page 191 Enabling View Only limits users to only being able to view the display of connected devices They cannot control port access nor can they input any keyboard or mouse signals to the devices they view Enabling Windows Client allows a user to download the Windows Client AP software and access the KVM over IP switch with it in addition to or instead of the browser ac
17. Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 236 Appendix Specifications KN4164V KN8132V KN8164V Function KN4164V KN8132V KN8164V Computer Direct 64 32 64 Connection s Max 512 Port Selection Pushbutton GUI Hotkey Connectors Console Keyboar 1 x USB Type A Female Black Port d Video 1 x DVI D Female White 1 x HDB 15 Blue Mouse 1 x USB Type A Female Black Audio 2 x Audio Jack Female LUC 1 x Mini USB Female Black Port Console 1 x RJ 45 Female Black Ext KVM Port 64 x RJ 45 Female 32 x RJ 45 Female 64 x RJ 45 Female Black Black Black Power 2 x 3 prong AC socke LAN 2 x RJ 45 Female Black PON 1 x RJ 45 Female Black Modem 1 x RJ 45 Female Black USB 3 x USB Type A Female Black Console Virtual Media Switches Reset 1 x Semi recessed Pushbutton Power 2 x Rocker Switch Port Selection 2 x Pushbutton LEDs On Line 64 Green 32 Green 64 Green Selected 64 Orange 32 Orange 64 Orange Power 2 Blue Link 2 Orange Green 10 100 1000 Mbps Emulation Keyboard Mouse PS 2 USB PC Mac Su
18. 02 B u 6 KA71752K 17 20CCA 0 o FA9I20059134 08 09 KAS170XP 17 4 002 10 11 12 13 14 15 UMCIGATECH 16 17 20217 14 CC Dente chick cx press Enter oma sen E uye Fite The major difference is that the Local Console Main Page doesn t have a tab for Download In addition there are two small icons at the bottom right as described in the following table Icon Function Speaker Allows sound output from the servers connected to the RZ switch s ports to be heard on the speakers connected to the Local Console Click the icon to toggle speaker support On and Off When Off a red X displays across the icon Microphone Allows microphone input from the Local Console to be EJ sent to the servers connected to the switch s ports Click the icon to toggle microphone support On and Off When Off a red X displays across the icon 58 Chapter 5 The User Interface The Control Panel WinClient Control Panel Since the WinClient Control Panel for the ActiveX Web Viewer and WinClient AP contains the most complete functionality this section describes the WinClient Control Panel Although the Java Control Panel for the Web Viewer and Java Client AP does not enable all of the features that this one does the functions that they do share are the same and you can refer to the information described here when using it The Control Panel is hidden at the u
19. Connections History Favorites User Preferences Sessions Access Port Configuration Port Property f Port Property r Status Associated Port Status Online Mountable LE Adapter Type KA7175 Power Adapter Version V1 0 074 Management Properties Access Mode Shae zi Port OS Win bd OS Language EnglishUS Y Exit Macto 7 None fel Save The Status panel provides information as to whether or not the port is online or offline the Adapter cable used to connect the server or other device to the port and the Adapter s firmware level The Properties panel allows you to make configuration settings for the selected port An explanation of the Port Properties configuration fields is given on the next page please refer to the table on page 128 for further details The Exit Macro panel contains a dropdown listbox of user created System macros You can select a macro from the list that will execute when exiting the remote server See System Macros page 70 for details on creating exit macros 127 KVM over IP Switch User Manual An explanation of the configuration fields is given in the table below Field Explanation Port OS Specifies the operating system that the server on the connected port is using Choices are Win Mac Sun and Other The default is Win OS Language Specifies the OS language being used by the server on the connected port Drop
20. Item Action Enable Put a check in the Enable checkbox to allow LDAP LDAPS authentication and authorization Type Click a radio button to specify whether to use LDAP or LDAPS LDAP Server IP Select Preferred or Alternate LDAP Server and fill in the IP and Port address and port number for the LDAP or LDAPS server You can use the IPv4 address the IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 for LDAPS the default port number is 636 Admin DN Consult the LDAP LDAPS administrator to ascertain the appropriate entry for this field For example the entry might look like this ou kn8132 dc aten dc com Admin Name Key in the LDAP administrator s username Password Key in the LDAP administrator s password 166 Chapter 8 Device Management Item Action Search DN Set the distinguished name of the search base This is the domain name where the search starts for user names Timeout Set the time in seconds that the KVM over IP switch waits for an LDAP or LDAPS server reply before it times out 167 KVM over IP Switch User Manual On the LDAP LDAPS server Users can be authenticated with any of the following methods With MS Active Directory schema Without schema Only the Usernames used on the KVM over IP switch are matched to the names on the LDAP LDAPS server User privileges are the same as the ones configured on the
21. especially in large installations with many devices ports and outlets administrators and users with port configuration permission can give each port or outlet a name To assign modify or delete a name do the following 1 Click once on the item you want to edit wait a second then click again Note 1 This is not a double click It involves two separate clicks A double click will switch you to the device attached to the port 2 Inthe AP GUI version you can right click on the port you want to edit then select Rename in the popup box that appears or you can highlight the port and press F2 After a second or two the field changes to provide a text input box El sh PMLab 8 User Management kal 103 kal 04 kal 05 kg 06 Lg 107 bal 08 kg 109 bal 10 bal 11 kg 112 2 Key in a name for the item or 717517 40 test change delete a previous one You can use any combination of letters numbers and symbols on the typewriter keys of keyboards with PC US English layout In this case the maximum number of characters allowed is 20 You can also activate your local IME to input non English characters For languages that use 2 byte encoding the maximum number of characters allowed is 9 99 KVM over IP Switch User Manual 3 When you have finished editing the name press Enter or click anywhere outside of the input box to complete the operation Y 48 U
22. Additional Video Resolution Procedures 267 ANMS 162 AP GUI 56 Array 96 Associated Links 129 Associating Ports blade servers 110 associating ports 110 Association Port Outlet 130 Authentication external 162 Auto Scanning 213 Exiting 214 Invoking 213 Pausing 214 Scan Interval 213 Auto scanning 96 B Backup 203 Beeps 154 Blade Association blade view 111 device view 110 Blade Configuration 110 Blade Configuration Page 109 Index Blade Servers 109 188 Browser Login 44 C CC Management 168 Certificate private 181 Signing Request 182 Clear Login Information 274 Components 10 Configuration outlet 131 Connecting Java Client AP 51 Windows Client AP 47 Connection screen Java Client AP 50 Windows Client AP 46 Connections KVM Devices Ports 101 Control Panel 56 Java Client AP 92 WinClient 59 Create CSR 182 Creating Groups 142 D Date Time 184 Deleting groups 144 Deleting user accounts 141 Device Assignment 149 Device Management ANMS 162 Blade Servers 188 Date Time 184 General 154 279 KVM over IP Switch User Manual KVM Devices 153 Network 157 OOBC 170 Operating Mode 155 PON Devices 186 Security 173 Device Monitor Page 104 Device Permissions assigning 149 152 Dial Back 171 Dial Out 171 DNS Server 160 161 DynaSync 88 E Event Panel 228 Exit Macro 127 External authentication 162 F Factory D
23. Pa Phone Line Remote Operator Modem Modem 2 From your client computer use your modem dial in program to dial into the KVM over IP switch s modem Note 1 If you don t know the KVM over IP switch modem s serial parameters get them from the KVM over IP administrator 2 An example of setting up a modem dial in program under Windows XP is provided on the next page 3 Once the connection is established open your browser and specify 192 168 192 1 in the URL box Note 1 The default username and password are blank 2 For the modem session the KVM over IP switch has an IP address of 192 168 192 1 the user side has an IP address of 192 168 192 101 From here operation is the same as if you had logged in from a browser or with the AP programs 257 KVM over IP Switch User Manual Connection Setup Example Windows XP To set up a dial in connection to the KVM over IP switch under Windows XP do the following 1 Thi From the Start menu select Control Panel Network Connections Create a New Connection When the Welcome to the New Connection Wizard dialog box appears click Next to move on In the Network Connection Type dialog box select Connect to the network at my workplace then click Next In the Network Connection dialog box select Dial up connection then click Next In the Connection Name dial
24. s name the description that was given when the account was created and whether the account is currently active or has been disabled Modifying User Accounts To modify a user account do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User page that comes up make your changes then click Save Note The User page is discussed on page 137 the Groups page is discussed on page 145 the Devices page is discussed on page 149 Deleting User Accounts To delete a user account do the following 1 In the main panel select the user s name 2 Click Delete 3 Click OK 141 KVM over IP Switch User Manual Groups Groups allow administrators to easily and efficiently manage users and devices Since device access rights apply to anyone who is a member of the group administrators need only set them once for the group instead of having to set them for each user individually Multiple groups can be defined to allow some users access to specific devices while restricting other users from accessing them Creating Groups To create a group do the following 1 Select Groups on the menu bar Browser GUI Select Groups in the Sidebar AP GUI 2 Click Add at the bottom of the main panel The Group notebook opens with the Group tab selected Group Members Devices Group Information Group Name AA Descr
25. JavaClient O E Server List Name IP Status KN2124v 01 172 17 17 23 Available Server is ready Server IP 172 17 17 23 x Port 9000 51 KVM over IP Switch User Manual This Page Intentionally Left Blank 52 Chapter 5 The User Interface Overview Once you have successfully logged in the KVM over IP switch s user interface Main Page appears The look of the page varies slightly depending on which method you used to log in Each of the interfaces is described in the sections that follow The Web Browser Main Page To ensure multi platform interoperability access to the KVM over IP switches can be accomplished with most standard web browsers Once users log in and are authenticated see page 44 the Web Browser Main Page comes up with the Port Access page displayed Note The screen depicts a Super Administrator s page Depending on a user s type and permissions not all of these elements appear 53 KVM over IP Switch User Manual Page Components The web page screen components are described in the table below No Item Description 1 Tab Bar The tab bar contains the KVM over IP switch s main operation categories The items that appear in the tab bar are determined by the user s type and the authorization options that were selected when the user s account was created 2 Menu Bar The menu bar contains operational sub c
26. Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificate and private encryption key save them to a convenient location on your computer Importing the Private Certificate To import the private certificate do the following 1 Click Browse to the right of Private Key browse to where your private encryption key file is located and select it 2 Click Browse to the right of Certificate browse to where your certificate file is located and select it 3 Click Upload to complete the procedure Note 1 Clicking Restore Default returns the device to using the default ATEN certificate 2 Both the private encryption key and the signed certificate must be imported at the same time 181 KVM over IP Switch User Manual Certificate Signing Request The Certificate Signing Request CSR section provides an automated way of obtaining and installing a CA signed SSL server certificate Certificate Signing Request Certificate Browse Get CSR Remove CSR To perform this operation do the following 1 Click Create CSR The following dialog box appears Certificate Signing Request State or Province Locality Organization
27. The toolbar appears at the upper left corner of the screen AAA OS 7170 17 40 Depending on the settings that were selected for ID Display see page 117 the Port Number and or the Port Name display at the right of the toolbar The meanings of the toolbar icons are given in a table on page 212 When the toolbar displays mouse and keyboard input has no effect on the server connected to the port To carry out operations on the server close the toolbar by clicking its X icon To return to the Port Access Connections page either click the appropriate icon see The Toolbar Icons page 212 or tap the GUI hotkey again Note 1 You can adjust the toolbar transparency see Video Settings page 73 2 The toolbar functions and icons are also incorporated in the Control Panel If you choose to enable them in the Control Panel see Control Panel Configuration page 90 you can disable the Toolbar see User Preferences page 117 for details To recall the Port Access Connections page when there is no Toolbar simply tap the GUI hotkey twice 211 KVM over IP Switch User Manual The Toolbar Icons The meanings of the toolbar icons are explained in the table below Icon Purpose Click to skip to the first accessible port on the entire installation without having to recall the Port Access page Click to skip to the first accessible port previous to the current one without having to recall the Port Access pag
28. and then into an AC power source When using a single power socket be sure to turn on the correct power switch see Power Switch page 14 When using both power sockets either of the power switches can be used to turn on the KVM switch To enable dual power turn on both power switches Note If you are connecting the power to a UPS or an ALTUSEN PN9108 PNO108 be sure to use the utility power cords supplied with your package instead of standard power cords 10 After the KVM over IP switch is cabled up you can turn on the power After it is powered up you can turn on the servers 26 Chapter 2 Hardware Setup Single Stage Installation Diagram PNO108 JE l Modem M db Note The diagram above shows an installation with the KN8132V Installing the KN8164V is same as the KN8132V and only differs in that it provides an additional 32 KVM ports 27 KVM over IP Switch User Manual Adapter Cable Connection Diagram BE Pa came a E ER S aem C AE El BE AN a a E
29. contact your Administrator When the IP address and Port number have been specified click Connect See Connecting Windows Client AP page 47 for details When you have finished with your session and come back to this dialog box click Disconnect to end the connection Message Panel Switch to Remote View Located just to the right of the Server panel the Message panel lists status messages regarding the connection to the KVM over IP switch Once you have been authenticated see Connecting Windows Client AP page 47 for details this button becomes active Click it to switch to the GUI Main Page The GUI Main Page is described on page 56 46 Chapter 4 Logging In Connecting Windows Client AP To connect to a KVM over IP switch do the following 1 From the Server List box double click the device that you wish to Specify its IP address and port number in the Server IP and Port input Login 172 17 17 23 EJ m Cancel Key in a valid Username and Password and then click OK connect to Or boxes 2 Click Connect The Login dialog box appears Username Password 3 4 Once you have been authenticated the Switch to Remote View button becomes active Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 48 AWinclient JUE File Server List Help KN2124v
30. page 202 199 KVM over IP Switch User Manual Adapter Firmware Info The Adapter Firmware Info button provides a list of the Adapter Cable firmware stored on the switch s Main firmware You can use this information to compare it to the F W Version listed for the connected Adapter Cables For optimum compatibility we recommend upgrading your Adapter Cable s firmware to match that stored with the switch s Main firmware Browser GUI AP GUI Upgrade Main Firmware Upgrade Adapters Beckusvmestxe PingHost System Operation Optens O KAJIZOV25 246 F Check Adapter Fermer Venon KATIZOV25 246 Name _ Acacias FN Ti Kanavan i Puna pe seo ran 1 110 KA7130V24 29 roa Mo Vi varia 1102 KASI70VA 3 222 KATITOVA 3 222 KASI 708 V3 3222 KATISVI L108 KA7176V1 1 108 KATI77VI 3128 KATITIV1 0 089 KATIEBVT 4136 KATIEBVT 4136 KATIESVT 41 KA7178V1 0 052 200 Chapter 10 Maintenance Display Information The Display Information button will query and show the locally connected monitor s EDID information as shown here Update Adapter Display Info The Update Adapter Display Info button will query the local monitor s EDID information and update it on the Adapter Cable The EDID information tells the server s video card about the hardware of the display it is connected to in this case the monitor connected to the KVM console U
31. 00120124 DNCP Discoweing M DHCP Requesting 3 DNCP Requesting 24 DNS serves 1 10 01 23 24 Acces newiP 100134 49 User hom 000123801394 10 0 8 180 soaring part 445 Uom from 00012950 1334 1008 150 scarring pert 445 Uses ho 0001 251394 1000 150 searring pod 445 Log server stat 100 12229 28 Uses hosty rom 00 1440 F 10 013229 aner er to bgn 06 Syr Connected nah 10 0 132290001485 03 3F BE 081 Sy Acces na rerdores chart PP 1010 13 229 MAC 001495093 BE User hosty OP 10013229 MAC 01465093F BE ange to bgn Fi Vide Stop I Sy Disconeaci d wats 10 0 13 22900 14 95 0336 10 A4 Uses from 00 14 05 00 3F DE 10 012229 logged out 201 User administrator bon 09146500 DE 10 0 13 229 atengang soon Sye Connected nah 10 0 13 229100 14 88 033 BE 281 User andere he PP 1010 13 223 dem Lo ban z 227 KVM over IP Switch User Manual The List Panel The List panel contains six fields Field Explanation Recording Determines whether the Log Server records the ticks for this unit or not If the Recording checkbox is checked the field displays Recording and the ticks are recorded If the Recording checkbox is not checked the field displays Paused and the ticks are not recorded Note Even though a unit is not the currently selected one if its Recording checkbox is checked the Log Server will still record its ticks Address This is the IP Add
32. 2 Lok U Plugs 1 Lok U Plug Installation Tool 2 SA0142 Serial Adapters 1 Foot Pad Set 4 pcs 1 User Instructions Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation Features may have been added since this manual was published Please visit our website to download the most up to date version of the manual Copyright 2015 ATEN International Co Ltd Manual Date 2015 08 07 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners vi KVM over IP Switch User Manual Contents EMC Information 0c 0 04 6 4 enw ede ds eee eee vu ii ROM Shy eek A AN role pe tt const ee ete iii SULT 11364 2006 ereraa a Ve A eS BE nan iii User Information iv Online Registration iv Telephone Support iv User Notice sists charting nn a e a a tu a Bre ac ee v Battery Safety Notice v Batterie avis de s curit v Package Conte
33. AC Back option after the delay time expires the PON device waits another fifteen seconds then shuts the computer down The default delay time is 15 seconds The maximum delay time is 999 seconds 132 Chapter 6 Port Access Schedule Clicking the Schedule button brings up a dialog box that lets you set up an automated power management configuration for the outlet s associated with the selected port Adding an Outlet Schedule To set up an outlet schedule do the following 1 Select the desired outlet in the main panel then click Schedule The PON Outlet Schedule dialog box with default settings similar to the one below comes up PON Outlet Schedule Station PNO108RPSwitch k Outlet OutletB r Schedule Period Mode Time Sunday ON 00 00 00 2 Click Add An Outlet Schedule dialog box similar to the one below comes up Dutlet Schedule Schedule Name Operation Mode On baal Period Once C Weekdays Sunday y C Daily Time Date Time Save Cancel 133 KVM over IP Switch User Manual 3 Configure the outlet according to the information provided in the following table Field Explanation Schedule Name Provide a name to identify the scheduled operation by Operation Select the type of power operation you want to occur at the Mode scheduled time Period Select the time period that the scheduled operation will occur at Once Wee
34. Adding Users page 137 for details Assigning Users to a Group From the User s Notebook To assign a user to a group from the User s notebook do the following 1 4 5 6 T In the Sidebar User list click the user s name In the main panel select the user s name Click Modify Inthe User notebook that comes up select the Groups tab A screen similar to the one below appears User Gaps Devices In the Available column select the group that you want the user to be in Click the Right Arrow to put the group s name into the Selected column Repeat the above for any other groups that you want the user to be in Click Save when you are done Note If a user has permissions in addition to the ones assigned to the group the user keeps those permissions in addition to the group ones 145 KVM over IP Switch User Manual Removing Users From a Group From the User s Notebook To remove a user from a group from the User s notebook do the following 1 In the Sidebar User list click the user s name In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears User Groupi Devices Avda Selected COS EE 4 In the Selected column select the group that you want to remove the user from 5 Click the Left Arrow to remove the group s
35. Array Mode can use the Skip Mode see page 214 function Only the user who starts Panel Array Mode can switch ports Other users automatically switch to the ports that the original user selects However if one of the other users does not have access rights to the port that the original user switches to that user will not be able to view the port Individual users can increase or decrease the number of panels they wish to view in Panel Array Mode however the picture quality may decrease as the number of panels increases 218 Chapter 12 Port Operation Users and Buses The KN8164V KN8132V KN4164V support eight remote buses The first ninth 17th etc users are all on the first bus the second 10th 18th etc users are all on the second bus the third 11th 19th etc users are all on the third bus the fourth 12th 20th etc users are all on the fourth bus the fifth 13th 21st etc users are all on the fifth bus the sixth 14th 22nd etc users are all on the sixth bus the seventh 15th 23rd etc users are all on the sixth bus the eighth 16th 24th etc users are all on the eighth bus All KVM over IP switches support independent bus switching With independent bus switching if a user switches to a port that is being utilized by someone on a different bus only the user that switched ports goes to the new port and the new bus the other users on the original bus remain on the orig
36. Choices are None Hardware and XON XOFF Set this to match the flow control setting of the serial console device Default is None Note None is only supported for baud rates of 9600 and lower For baud rates greater than 9600 you must choose Hardware or XON XOFF Access Mode This allows you to set the serial console device s access mode Choices are Share Occupy and Exclusive Default is Share See Access Mode page 128 for information regarding this function 4 When you have finished making your selections click Save Operation To operate the device connected to the port in the Port Access page double click the port to establish a serial connection to the device 260 Appendix KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table below Pin Assignment a DCD RXD TXD DTR GND DSR 9 6 RTS DB9 Female CTS OO CO J BI Ww ND N A 261 KVM over IP Switch User Manual Internal Serial Interface Configuration The KVM over IP switch provides a function that lets you configure an attached device s serial interface parameters from within any accessed server To do so 1 From the accessed server open a command line terminal session or third party serial application such as HypterTerminal or PuTTY 2 Telnet or SSH to the KVM over IP switch s IP address 3 Log in with
37. Control Panel to a different position on the screen 6 Set the mouse speed and acceleration for each problematic server attached to the switch See Additional Mouse Synchronization Procedures page 265 for instructions 89 KVM over IP Switch User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel as well as its graphical settings Customize Control Panel Customize Control Panel JA Always On Top a 8 Macro MA Video Settings Video Auto Sync E Screen Mode Snapshot l Message Board MB Ctrl Alt Del P Set To Grayscale Virtual Media On screen Keyboard B Mouse Pointer Mouse Sync Mode 0 Speaker ES Macro List HE PON HA First Port M4 Previous Port DP Next Port v ss lt gt Control Panel Style N Transparent Screen Options Full Screen Mode Scrolling Method Mouse Movement Bus Info Icon l Keep Screen Size o C Scroll Bar Show Channel User Numbers Snapshot Path Format C BMP JPEG Quality Lowest 100 HE Browse Highest e JPEG Keyboard Pass Through Enable Cancel The organization of the dialog box is described in the table below Item Description Customize Control Panel Allows you to select which icons display in the Control Panel Check the ones you want to see uncheck the on
38. Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 EN Enter Return Backspace Delete Insert Help Ctrl YA rae Note When using key combinations press and release the first key Ctrl then press and release the activation key 255 KVM over IP Switch User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctri T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctri F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 O Ctrl 3 O Ctri 4 C Ctrl H Help Compose E ua Meta Note When using key combinations press and release the first key Ctrl then press and release the activation key 256 Appendix PPP Modem Operation Basic Setup The KVM over IP switch can be accessed through its RS 232 port using a PPP dial in connection as follows 1 Set up your hardware configuration to match the diagram below eas S25 Pooooooo COCO Oe CN Oo L L L R Cat 5e Cable SA0142 DB9 M DTE DCE Serial Modem Cable
39. Edit Set Hotkey Import Export Search By Name O By Key Search ext 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro Macros x Hotkeys User Macros System Macros Laam Hotkey Macro Playback Play gt NoWait Jess Delete Edit Set Hotkey Import Export Search By Name C By Key Search keiki 66 Chapter 5 The User Interface Click Record The dialog box disappears and a small panel appears at the top left of the screen Pause Done Cancel Show Press the keys for the macro To pause macro recording click Pause To resume click Pause again Clicking Show brings up a dialog box that lists each keystroke that you make together with the amount of time each one takes Macros E x c User Macros c Recording Time Interval 0 2109 1859 Release Fa 1344 Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 5 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 2 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A the alternate Chines
40. Log Server This page is available to all users The programs that can be downloaded depend on the user s permissions There are two small icons at the extreme right of the page Their functions are described in the table below Icon Function LA Click this icon to brings up a panel with information about the KVM over IP switch firmware version Click this icon to log out and end your KVM over IP switch session KVM over IP Switch User Manual The AP GUI Main Page With WinClient AP and Java Client AP access once users log in see Logging In page 43 the GUI Main Page comes up 5 O Connections History Faeries Usar Prelesences Sessions Access Por Conan Patito Pat home Deco Name En TE O A a2 x PL Offine TH a3 71751740 PML Orine de PMLab Ofi 05 7017200 Putas One a test puto Orire w Poe Ole 0 Po Lado Dif 0 TITO MOTO PM Lab Citire 10 Putas Crne Pale Or x PML Cre 3 PML Offine m PAL One 15 Pea e 16 Pmt Orire w pure omre Q Dotie chek apron Cr er Y Core BD Sen H amo y Fam The GUI Main Page is similar to that of the Web Browser The differences between them are as follows 1 The AP GUI version doesn t have a menu bar below the tab bar it has a series of tabs like a notebook instead Like the Web Browser interface however the makeup of the tabbed notebook changes depending on the items selected on t
41. Mouse gt Mouse Properties b Click the Motion tab c Set the mouse speed to the middle position 6 units in from the left d Set the mouse acceleration to None aix Buttons Pointers Motion Hardware Acceleration dE Adjust how much your pointer accelerates as YE you move it faster C Low C Medium High Snap to default QK J7 Move pointer to the default button in dialog boxes Cancel Apply 265 KVM over IP Switch User Manual 2 Windows XP Windows Server 2003 a Open the Mouse Properties dialog box Control Panel Mouse b Click the Pointer Options tab c Set the mouse speed to the middle position 6 units in from the left d Disable Enhance Pointer Precision Mouse Properties Buttons Pointers Pointer Options Wheel Hardware Motion elect a pointer speed j Slow M Enhance pointer precision Snap To yn Y Automatically move pointer to the default button in a gt ES dialog box Visibility NUS m 4 50 Display pointer trails p Y Hide pointer while typing C Show location of pointer when press the CTRL key Cox J _carcet_ 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the slowest position Sun Linux Open a terminal session and issue the following com
42. Note Cage nuts are provided for racks that are not pre threaded 24 Chapter 2 Hardware Setup Single Stage Installation In a single stage installation no additional switches are cascaded from the original switch To set up a single stage installation refer to the installation diagrams starting on page 25 the numbers in the diagram correspond with the numbers of the instruction steps and do the following 1 Plug your Local Console s keyboard monitor and mouse into the unit s Console Ports Each port is color coded and marked with an appropriate icon Note 1 USB keyboards and mice can plug into the USB ports on the front panel as well as into the ports in the console port section 2 The KVM over IP switch does not support distances that exceed 20m between itself and the local monitor Use Cat 5e cable to connect any available KVM port to a KVM Adapter Cable that is appropriate for the server you are installing see the table on page 8 for details Note 1 If you are using a KA7120 or KA7130 Adapter Cable refer to page 265 for mouse pointer synchronization information 2 If you are using a KA7140 Adapter Cable refer to page 259 for setup and operation information 3 The distance between the switch and the KVM Adapter Cable must not exceed these lengths KA7140 300m KA71xx 50m Plug the connectors on the KVM Adapter Cable into the appropriate ports of the s
43. O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C yourcountry ST yourstateorprovince L yourlocationor city O yourorganiztion OU yourorganizationalunit CN yourcommonname emailAddress name yourcompany com openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C CA ST BC L Richmond O ATEN International OU ATEN CN ATEN emailAddress eservice aten com tw Importing the Files After the openssl exe program completes two files CA key the private key and CA cer the self signed SSL certificate are created in the directory that you ran the program from These are the files that you upload in the Private Certificate panel of the Security page see Security page 173 and Private Certificate page 181 272 Appendix Fan Location and Speed Information Fan Location The KN8164V KN8132V KN4164V has 3 fans that feed real time fan speed information to the WinClient Java Client Device Management page KN8132V KN8164V The speed of each of the fans in the above image are shown on the Device Information web page See page 153 for details 273 KVM over IP Switch User Manual Clear Login Information If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you
44. Pins 8 R eu RTS 1 lt xqxX gt 7 DTR 2 lt gt 4 TXD 3 lt gt 3 CTS 4 lt x 8 GND 5 lt gt 5 RXD 6 lt gt 2 DCD 7 E gt gt 1 DSR 8 lt _ gt 6 9 NC not used 275 KVM over IP Switch User Manual Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation KH88 KH98 KH1508 KH1516 KHI508A KH1516A CS9134 CS9138 Note 1 Some of the KVM over IP switch s features may not be supported depending on the functionality of the cascaded KVM switch For example some switches do not support virtual media 2 The installation cannot be cascaded beyond the second level Supported Power Over the Net Units The following is a list of supported Power Over the Net M units that can be connected to the KVM over IP switch PNO108 PN5212 PN5320 PN7212 PN7320 Supported Power Distribution Units The following is a list of fully supported PDU devices that can be connected to the KVM over IP switch PE8r Series PE 9r Series 276 Appendix Virtual Media Support WinClient ActiveX Viewer WinClient AP IDE CDROM DVD ROM Drives Read Only IDE Hard Drives Read Only USB CDROM DVD ROM Drives Read Only USB Hard Drives Read Write USB Flash Drives Read Write USB Floppy Drives Read Write Smart Card Readers
45. Read Write KA7166 KA7168 KA7169 KA7177 Adapter Cable only These drives can be mounted either as a Drive or as a Removable Disk see Virtual Media page 80 Removable disks allow the user to boot the remote server if the disk contains a bootable OS In addition if the disk contains more than one partition the remote server can access all the partitions ISO Files Read Only Folders Read Write Java Client Viewer Java Client AP ISO Files Read Only Folders Read Write 277 KVM over IP Switch User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ALTUSEN s support department for repair or replacement of your unit ALTUSEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of any part of the product This warra
46. See The On Screen Keyboard page 84 Java performance deteriorates Exit the program and start again Pressing the Windows Menu key has no effect Java doesn t support the Windows Menu key When try to Add a folder to be mounted as a virtual media drive can t select the folder My only choice is Desktop In the folder selection entry field enter the root directory of the folder you want to add After that the folders contained under the root directory will display You can now navigate to the folder you want to select 245 KVM over IP Switch User Manual Sun Systems Problem Resolution Video display problems with HDB15 interface systems e g Sun Blade 1000 servers Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode Go to OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in The display resolution should be set to 1024 x 768 60Hz Under Text Mode Go to OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command foconfig res 1024x768x60 2 Log out 3 Login These solutions work for m
47. Speed Information 273 Fan Local pida sicko aa nant soa ts 273 Clear Login Information 274 Factory Default Settings 275 Serial Adapter Pin Assignments 275 Supported KVM Switches 276 Supported Power Over the Net Units 276 Supported Power Distribution Units 276 Virtual Media Support 277 WinClient ActiveX Viewer WinClient AP 277 Java Client Viewer Java Client AP 277 Limited Warranty 22 278 xiv KVM over IP Switch User Manual About This Manual This User Manual is provided to help you get the most from your KVM over IP switch system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 ntroduction introduces you to the KVM over IP switch Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 Super Administrator Setup explains the procedures that the super administrator empl
48. V Series Exclusive Advanced FPGA graphics processor for improved video quality Higher transmission speed for virtual media devices 8 separate buses for remote KVM over IP access Supports FIPS 140 2 level 1 security standards Chapter 1 Introduction System Requirements Remote User Computers Remote user computers also referred to as client computers are the ones the users log into the switch with from remote locations over the Internet see Terminology page xvii The following equipment must be installed on these computers For best results we recommend computers with at least a P III 1 GHz processor with their screen resolution set to 1024 x 768 IES or above web browser Browsers must support 128 bit SSL encryption For best results a network transfer speed of at least 512kbps is recommended For the browser based WinClient ActiveX Viewer DirectX 8 must be present and at least 150MB of memory must be available after installation For the browser based Java Client Viewer the latest version of the Java Runtime Environment JRE must be installed and at least 205MB of memory must be available after installation For the Windows Client AP DirectX 8 must be present and at least 90MB of memory must be available after installation For the Java Client AP the latest version of the Java Runtime Environment JRE must be installed and at least 145MB of memory must be available after ins
49. X Parity None z Stop bits 1 Y Flow control None z Access Mode E 259 KVM over IP Switch User Manual 3 In the Properties section drop down each of the lists to select the port property values that match the ones used by the connected serial console device The port property settings that the KA7140 supports are given in the following table Setting Bits per second Baud Rate Meaning This sets the port s data transfer speed Choices are from 300 38400 drop down the list to see them all Set this to match the baud rate setting of the serial console device Default is 9600 which is a basic setting for many serial console devices Data Bits This sets the number of bits used to transmit one character of data Choices are 7 and 8 Set this to match the data bit setting of the serial console device Default is 8 which is the default for the majority of serial console devices Parity This bit checks the integrity of the transmitted data Choices are None Odd Even Set this to match the parity setting of the serial console device Default is Odd Stop Bits This indicates that a character has been transmitted Set this to match the stop bit setting of the serial console device Choices are 1 and 2 Default is 1 which is the default for the majority of serial console devices Flow Control This allows you to choose how the data flow will be controlled
50. Y Enable Virtual Media Write Y Enable Local Vitual Media Browser Service Disable Authentication Disable Browser 4 An explanation of the Mode items is given in the table below Item Explanation Enable ICMP If ICMP is enabled the KVM over IP switch can be pinged If it is not enabled the device cannot be pinged The default is Enabled Enable FIPS Enables the FIPS security standard Enable Multiuser Operation Enabling Multiuser operation permits up to 32 users to log in atthe same time to share the remote bus If not enabled only one user can log in at a time The default is Enabled Enable Virtual Enabling Virtual Media Write Operation allows redirected virtual Media Write media devices on a user s system to send data to a remote server Operation as well as being able to have data from the remote server written to them Enable Local Enabling Local Virtual Media allows USB storage peripherals CD Virtual Media DVD HD flash drives etc connected to the KVM over IP switch to appear and act as if it were installed on a remote system Browser Service Enabling Browser Service allows the administrator to restrict browser access to the KVM over IP switch After checking Browser Service drop down the listbox to select the degree of restriction Disable Browser means no browser access is permitted Disable HTTP means browser access is permitted but users must access the switch wi
51. cables Route the power cord and cables so that they cannot be stepped on or tripped over 229 KVM over IP Switch User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply Ifthe system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel fo
52. can be conveniently installed in a 2U system rack and the installation can take advantage of the internal network wiring built into most modern commercial buildings Setup is fast and easy plugging cables into their appropriate ports is all that is entailed Because the switch intercepts keyboard input directly there is no need to get involved in complex software installation routines or to be concerned with incompatibility problems Since the firmware is upgradeable over the Net you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available With its powerful security features the KVM over IP switch provides the fastest most reliable most cost effective way to remotely access and manage widely distributed multiple server installations Chapter 1 Introduction KVM over IP switches have an Adapter ID function that stores port information like the adapter ID OS keyboard language adapter name operation modes and more so that when you move a KVM Adapter Cable from one port to another the switch recognizes the same adapter cable at the new location Also for greater ease of use when moving the adapter cable to another switch the adapter ID OS keyboard language adapter name and operation modes of the port stay with the adapter The KN4164V KN8132V KN8164V supports advanced virtual media functions such as a higher transmission speed map
53. character is A the alternate Chinese character obtained via keyboard switching is not recorded 6 Ifyou haven t brought up the Show dialog click Done when you have finished recording your macro You return to the Macros dialog box with your system macro key presses displayed in the Macro column Macros gt C Hotkeys C User Macros System Macros Name SendCtriL LLCtriL Record Add Delete Edit Search By Name C By Key 71 KVM over IP Switch User Manual 7 Tf you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to the one for Show You can change the content of your keystrokes change their order etc 8 Repeat the procedure for any other macros you wish to create Once the system macros have been created they are available for use on a port by port basis They get selected on a port s Port Configuration Port Properties page see Port Level page 127 for details Note 1 Information about the Search function is given on page 70 2 You can choose only one system macro per port 3 Systems macros are stored on the switch therefore macro names may notexceed 64 Bytes hotkey combinations may not exceed 256 Bytes Each key usually takes 3 5 Bytes 72 Chapter 5 The User Interface Video Settings gt Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialo
54. have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5 for the URL bar If you are logging in with the AP program you would key fe80 2001 74ff fe6e 59 5 for the ZP field of the Server panel see Windows Client AP Login page 45 Note 1 To log in with the Link Local IPv6 Address the client computer must be on the same local network segment as the KVM over IP switch 2 The 5 is the interface used by the client computer To see your client computer s IPv6 address from the command line issue the following command ipconfig a1l1 The value appears at the end of the IPv6 address 252 Appendix IPv6 Stateless Autoconfiguration If the KVM over IP switch s network environment contains a device such as a router that supports the IPv6 Stateless Autoconfiguration function the KVM over IP switch can obtain its prefix information from that device in order to generate its IPv6 address For example 2001 74ff fe6e 59 As above the address is displayed in the General list box of the Device Management Device Information page see page 154 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you w
55. id 18 kn4132 dl 119 dd 201 id 21 bl 1221 dl 23 il 124 El BladeServer Scan EH ArrayMode Sp Filter The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following Users are only allowed to see the devices and ports outlets that they have access permission for Ports outlets and child devices can be nested under their parent devices Click the in front of a device to expand the tree and see the ports outlets nested underneath it Click the to collapse the tree and hide the nested ports outlets A port s outlet s ID number is displayed in brackets next to its icon The ports outlets but can also be named see Port Outlet Naming page 99 for details Switches and ports that are on line have their monitor screen icons in Green the monitor screens are Gray for devices and ports that are offline 95 KVM over IP Switch User Manual Outlets that are On have their icons in Amber the icons are Gray for outlets that are Off To access and operate a port double click its icon Port operation details are discussed in Chapter 12 Port Operation Note 1 In the Browser version you can open as many port viewers as there are ports but the number of ports that you see depends on the number of buses that the switch supports For example if the switch supports 4 buses the 5th viewer displays the same port as the 1st viewer the 6th viewer display
56. in the list PON All All Users and Groups appear in the list Permitted Only Users and Groups with Permitted PON permissions appear in the list Restricted Only Users and Groups with Restricted PON permissions appear in the list Saving Changes Click the Save button at the lower right corner of the page to save any changes made on the Access page 125 KVM over IP Switch User Manual Port Configuration Device Level When a device is selected in the Sidebar the only item available under Port Configuration is the Port Properties page with one field to configure the Occupy Timeout setting Connections History Favorites User Preferences Sessions Access PortConfiguraton Decupy Timeout 3 sec 0 255 El Save The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy see Access Mode page 128 If there is no activity from the user occupying the port for the amount of time set here the user is timed out and the port is released The first user to send keyboard or mouse input after the port has been released gets to occupy the port Input a value from 0 to 255 seconds The default is 3 seconds A setting of 0 causes the port to be released the instant there is no input 126 Chapter 6 Port Access Port Level Port Properties When a port is selected in the Sidebar the Port Properties page looks similar to the one below
57. la prise murale contactez votre lectricit afin qu il remplace cette derni re qui doit tre obsol te N essayez pas d aller l encontre de l objectif de la fiche de terre Respectez toujours les codes de c blage en vigueur dans votre r gion pays 232 Appendix L quipement doit tre install proximit de la prise murale et le dispositif de d connexion prise de courant femelle doit tre facile d acc s La prise murale doit tre install e proximit de l quipement et doit tre facile d acc s Veillez ce que rien ne repose sur le cordon d alimentation ou les c bles Acheminez le cordon d alimentation et les c bles de sorte que personne ne puisse marcher ou tr bucher dessus En cas d utilisation d une rallonge avec cette unit assurez vous que le total des amp rages de tous les produits utilis s sur cette rallonge ne d passe pas l amp rage nominal de cette derni re Assurez vous que le total des amp rages de tous les produits branch s sur la prise murale ne d passe pas 15 amp res Pour contribuer prot ger votre syst me contre les augmentations et diminutions soudaines et transitoires de puissance lectrique utilisez un parasurtenseur un filtre de ligne ou un syst me d alimentation sans coupure UPS Placez les c bles du syst me et les c bles d alimentation avec pr caution veillez ce que rien ne repose sur aucun des c bles Lors du branc
58. media devices that you have selected are redirected to the remote server where they show up as drives files folders etc on the remote server s file system AE File Edit View Favorites Tools Help Back gt 87 Qsearch Folders DE la x 4 BAIE Address E my Computer y Pu m 293 Floppy A m d Dre eSystem2KAS D My Computer EISTORAGE E pmpact Dice fi Select an item to view its descriptioh CRTC ON Displays the files and folders on your computer See also My Documents My Network Places Network and Dial up Connections 7 object s E My Computer Once mounted you can treat the virtual media as 1f they really existed on the remote server drag and drop files to from them open files on the remote server for editing and save them to the redirected media etc Files that you save to the redirected media will actually be saved on your local client computer s storage Files that you drag from the redirected media will actually come from your local client computer s storage To end the redirection bring up the Control Panel and click on the Virtual Media icon All mounted devices are automatically unmounted 82 Chapter 5 The User Interface a Zoom The Zoom icon controls the zoom factor for the remote view window Settings are as follows Setting Description 100 Sizes and displays the remote view window at 100 75 Sizes and displays
59. name from the Selected column It goes back into the Available column 6 Repeat the above for any other groups that you want to remove the user from 7 Click Save when you are done 146 Chapter 7 User Management Assigning Users to a Group From the Group s Notebook To assign a user to a group from the Group notebook do the following 1 T In the Sidebar Group list click the group s name 0r In the main panel select the group s name Click Modify Inthe Group notebook that comes up select the Members tab A screen similar to the one below appears Group Mentas Devices od Selected inad In the Available column select the user that you want to be a member of the group Click the Right Arrow to put the user s name into the Selected column Repeat the above for any other users that you want to be members of the group Click Save when you are done Note If a user has permissions in addition to the ones assigned to the group the user keeps those permissions in addition to the group ones 147 KVM over IP Switch User Manual Removing Users From a Group From the Group s Notebook To remove a user from a group from the Group s notebook do the following 1 In the Sidebar Group list click the group s name In the main panel select the group s name Click Modify In the Group notebook that comes up select the Members ta
60. port have the same schedule configuration as the first PON outlet 134 Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed Browser GUI AP GUI 135 KVM over IP Switch User Manual The page is organized into two main areas the Sidebar at the left and the large main panel at the right Users and groups appear in the panel at the left of the page The large panel at the right provides more detailed information at a glance for each The Browser GUI has separate menu bar entries for Accounts Users and Groups Depending on the menu item selected either Users or Groups are listed in the Sidebar The AP GUI doesn t have menu entries Instead Users and Groups are listed separately in the Sidebar In the Browser GUI the sort order of the information displayed can be changed by clicking the main panel column headings In the AP GUI the section below the Sidebar list provides a filter that allows you to manage the list Filter Em _ Active emi Click the arrow at the right of the list box to select whether you want to view only Users only Groups or both Users and Groups Click to put a check in the Active checkbox to filter out any users whose accounts are not active To only select Users or Groups that match a particular string key it into the text box in front of the Go butt
61. server to a new port without its original adapter or if you connect a different server to the adapter you must manually reconfigure the port settings for the new server See Sidebar Utilities page 98 for port configuration details 34 Chapter 2 Hardware Setup Powering Off and Restarting If it becomes necessary to power off the switch or if the switch loses power and needs to be restarted wait 30 seconds before powering it back on The servers should not be affected by this but if any of them should fail simply restart them 35 KVM over IP Switch User Manual Port ID Numbering Each server on the installation is assigned a unique Port ID Its Port ID is a one or two segment number that is determined as follows A server attached to a First Stage unit has a one segment Port ID from 1 64 that corresponds to the KVM Port number that it is connected to A server attached to a Second Stage unit has a two segment Port ID The second segment from 1 16 represents the KVM Port number on the Second Stage unit that the server is connected to The first segment from 1 64 represents the KVM Port number on the First Stage unit that the Second Stage unit links back to For example a Port ID of 20 3 refers to a server that is connected to KVM Port 3 of a Second Stage unit that links back to KVM Port 20 of the First Stage unit CODO 000000 EL OO O A Y A A OOo CIC a Sa 3
62. service port numbers for the Preferred and Alternate RADIUS servers You can use the IPv4 address the IPv6 address or the domain name in the IP fields 4 In the Timeout field set the time in seconds that the KVM over IP switch waits for a RADIUS server reply before it times out 5 In the Retries field set the number of allowed RADIUS retries 165 KVM over IP Switch User Manual 6 In the Shared Secret field key in the character string that you want to use for authentication between the KVM over IP switch and the RADIUS Server minimum of 6 characters is required 7 On the RADIUS server Users can be authenticated with any of the following methods Set the entry for the user as su xxxx Where xxxx represents the Username given to the user when the account was created on the KVM over IP switch Use the same Username on both the RADIUS server and the KVM over IP switch Use the same Group name on both the RADIUS server and the KVM over IP switch Use the same Username Group name on both the RADIUS server and the KVM over IP switch In each case the user s access rights are the ones assigned that were assigned when the User of Group was created on the KVM over IP switch See Adding Users page 137 LDAP LDAPS Authentication and Authorization Settings To allow authentication and authorization for the KVM over IP switch via LDAP LDAPS refer to the information in the table below
63. the browser with the administra tor account If you are not your client computer s administrator you must ask your client computer s administrator to disable UAC The Java Applet and Java Client AP Problem Resolution can t connect to the KVM over IP switch 1 The latest Java version must be installed on your cli ent computer Check if you need to specify the Program port along with the IP address See Java Client AP Login page 49 for details 3 Close Java reopen it and try again have installed the latest Java JRE but am having performance and stability problems There may be issues with the latest version because it is so new Try using a Java version that is one or two versions earlier than the latest one After upgrading the firmware after logging in with the Java Client Viewer or the Java Client AP the switch appears to still be using the old firmware version The national language characters that input do not appear Log out Delete your Java temporary internet files as follows 1 Open Control Panel Java 2 Inthe Temporary Internet Files section click Settings 3 In the Disk Space section click Delete Files 4 In the dialog box that comes up click OK Change the keyboard language of your client computer to English UK Use the KVM over IP switch s On Screen Keyboard and setthe on screen keyboard to the same language that the other system is using
64. the left power switch and the right power socket corresponds to the right power switch 7 Primary LAN The cable that connects the unit to the primary network Port interface 10 100 1000 Mbps plugs in here 8 Modem Port For dial in connection should the unit be unavailable over the network See Single Stage Installation page 25 step 7 for installation details 9 Remote This port is reserved and will be available for use with future Console Port upgrades as a remote console port 10 Local Console The unit can be accessed via a local console as well as over Port s the Net The local console devices USB keyboard USB mouse DVI D or VGA monitor plug in here 14 Chapter 2 Hardware Setup Overview For convenience and flexibility that allows USB interfaces as well as multiple platforms the KVM over IP switch design utilizes KVM Adapter Cables that serve as intermediaries between the switch and the connected devices see Adapter Cable Connection Diagram page 28 for details A separate KVM Adapter Cable is required for each server or device connection The model numbers of the Adapters are given in the KVM Adapter Cables section page 8 Before You Begin grounding of this device is provided on page 229 and onwards 1 Important safety information regarding the placement and Please review it before proceeding 2 Make sure that the power to any device that you connect to the installation has been turned off You m
65. the rack and align the holes in the mounting brackets with the holes in the rack 4 Screw the mounting brackets to the rack AAA cccoces IATA EEE EE EEE Q D 8 Q Q Q 8 Q Q Note Cage nuts are provided for racks that are not pre threaded 18 Chapter 2 Hardware Setup Rack Mounting Rear To mount the unit at the rear of the rack do the following 1 Remove the two screws at the rear of the unit Phillips head hex M3 x 6 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit 19 KVM over IP Switch User Manual 3 Position the device in the rack and align the holes in the mounting brackets with the holes in the rack 4 Screw the mounting brackets to the rear of the rack DED ET ED ED EIDE PIDA V BO D DE E DE E 0000000000 0000000 Sb 0000909 PEPEO DEE DE A GEES Note Cage nuts are provided for racks that are not prethreaded 20 Chapter 2 Hardware Setup KN8164V KN4164V Rack Mounting The KN8164V KN4164V can be mounted in a 19 2U rack The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack Rack Mounting Front T
66. the signature is invalid Check for publisher s certificate revocation O Check for server certificate revocation requires restart Check for signatures on downloaded programs O Do not save encrypted pages to disk C Empty Temporary Intemet Files folder when browser is closed Enable Integrated Windows Authentication requires restart Enable Profile Assistant E Use SSL 20 Use SSL 3 0 9 3 Ewer and not secure mode Wam if forms submittal is being redirected 3 Click OK The next time you run the browser the change will be in effect 271 KVM over IP Switch User Manual Self Signed Private Certificates If you wish to create your own self signed encryption key and certificate a free utility openssl exe is available for download over the web at www openssl org To create your private key and certificate do the following 1 2 To Go to the directory where you downloaded and extracted openssl exe to Run openssl exe with the following parameters openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf Note 1 The command should be entered all on one line i e do not press Enter until all the parameters have been keyed in 2 If there are spaces in the input surround the entry in quotes e g ATEN International avoid having to input information during key generation the following additional parameters can be used c ST L
67. 01 Server 172 17 17 23 Available 172 17 17 23 xl Server is ready 3000 Disconnect Switch to remote view 47 KVM over IP Switch User Manual The File Menu The File Menu allows the operator to Create Save and Open user created Work files A Work File consists of all the information specified in a Client session This includes the Server List and Server IP list items as well as the Hotkey settings Whenever a user runs the Client program it opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File menu consists of the following items New Allows the user to create a named work file so its values will not be lost and it will be available for future recall Open Allows the user to open a previously saved work file and use the values contained in it Save Allows the user to save the values presently in effect as the current work file Exit Exits the WinClient 48 Chapter 4 Logging In Java Client AP Login In those cases in which the Administrator does not want the KVM over IP switch to be available via browser access but the local client users aren t running Windows the Java AP Client provides direct remote access to non Windows systems users although you initially download the Java AP Client program from the browser page s
68. 192 168 0 126 abcdefg Note 1 Users must place a forward slash between the IP address and the string 2 If no login string is specified here anyone will be able to access the KVM over IP switch login page using the IP address alone This makes your installation less secure The following characters are allowed in the string 0 9 a z A Z amp _ The following characters are not allowed NN YEN EL lt gt Space Compound characters etc For security purposes we recommend that you change this string occasionally 177 KVM over IP Switch User Manual Account Policy In the Account Policy section system administrators can set policies governing usernames and passwords r Account Policy Minimum Username Length 1 Minimum Password Length 0 Password Must Contain At Least One Upper Case One Lower Case One Number Disable Duplicate Login The meanings of the Account Policy entries are explained in the table below Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username Acceptable values are from 1 16 The default is 6 Minimum Password Length Sets the minimum number of characters required for a password Acceptable values are from 0 16 A setting of 0 means that no password is required Users can login with only a Username The default is 6 Password Must Conta
69. 235 Technical Support 236 Internationale cai veine RE Ste ue a a ee BE 236 North America rima aci amen ee Ae pk 2 236 Specifications cia tn 237 KN4164V KN8132V KN8164V 237 Troubleshooting 239 General Operation 239 Mouse Problerms 2 ia Dome Porn ein ees es 241 Virtual Mela ccoo A A A fi 243 Web Browse iis cc sce cece ee A E dans cr ae 243 The WinClient ActiveX Viewer and the WinClient AP 244 The Java Applet and Java Client AP 245 SUN SYSTEMS os St ok ache nee ere Geet En DR dr ase 246 Mac Systems wc sus wee ee dae DN pee era ds 246 Redhat Systems 247 The Log Server 0 0 cece eee ee 247 Panel Array Mode 247 IP Address Determination 250 The Local Console 250 IP Installer coo cora ene ei ee a eels Geka vias 250 Browse sce eae ia o ea a e 251 PVG rds wee A hee eo oe len aes helt Abe SORTE Be ashe ser te 252 Link Local IPv6 Address 252 IPv6 Stateless Autoconfiguration 253 Port Forwarding sere oriee dromit a nane Sek PS ee ek Reed ela 254 Keyboard Emulation 255 Mac Keyboard ss ii
70. 3 associated with port 03 7175 17 40 po 1041 fer 105 associated with port 03 7175 17 40 per 08 associated with port 03 7175 17 40 schedule is running 107 associated with port 03 7175 17 40 108 109 4110 mo n2 03 na mns 6 ma meng E ens FT anizo HEEE aaa a 09999999999999990 1 a EERERE 00 3 SF Group View SR Group 2 Ungroup On of EB Reboot 104 Chapter 6 Port Access PON View is the default page view All PON devices and their outlets that are connected to the switch are listed under the Name column Outlets that are synchronized or that belong to groups have a green power outlet icon in front of their names Click an outlet s green icon to display which other outlets it synchronizes with or is grouped with Click the green outlet again to close the information display The Description column displays which KVM port the outlet is associated with Action Buttons The actions that the buttons at the bottom of the page perform are described in the table below Button Action Group View Click this button to switch the display to Group View see The Main Panel Group View page 107 for details Group Select the outlets that you want to form into a group then click this button to create it see Outlet Groups page 106 for details Ungroup Select the outlets that you want to remove from a group then click this button to remove them On Send
71. 54 User Management 135 User Notice v Users Adding 137 assigning to groups 145 147 Deleting 141 Managing 137 Modifying 141 removing from groups 146 148 Users and Groups 145 V Video Resolution additional procedures 267 Video Settings 73 Virtual Media icons 80 mounting 80 Troubleshooting 243 WinClient 80 Virtual Media Support 277 W Warning beeps 154 Web Browser Main Page 53 Windows Client Auto Scanning 213 Message Board 78 Windows Client AP Connecting 47 Connection Screen 46 File Menu 48 Logging in 45 283
72. 7177 KVM Adapter Cables with V Series KVM over IP switches 2 You must be have Administrator privileges on your client computer This is a Windows limitation can t boot my remote server from my Virtual Media drive If connect a USB floppy drive to a remote server it can boot the remote server But if map it to the remote server as a Virtual Media drive it cannot boot the remote server Your remote server s BIOS doesn t support booting from a USB drive Get the latest firmware and BIOS version for your mainboard from the manufacturer and upgrade your mainboard BIOS USB floppy drives have two types of format UFI and CBI Both can be used for OS level virtual media functions but currently only UFI is supported for BIOS level such as boot functions cannot mount a Folder as a Virtual Media device If the actual Folder is formatted with the FAT16 file system it cannot be mounted if its size exceeds 2GB Web Browser Problem Resolution After upgrading the firmware after logging in with my web browser the switch appears to still be using the old firmware version The switch is using the new firmware version but the browser is displaying a page that is stored in its cache Simply log out and clear your browser s cache IE Tools Internet Options gt Temporary Internet Files gt Delete Files Firefox Tools gt Clear Private Data Firefox only ope
73. ATEN KVM over IP Switch KN4164V KN8132V KN8164V User Manual www aten com KVM over IP Switch User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate meas
74. M over IP Switch User Manual Gamma Adjustment 77 The Message Board 78 Button Bar sers ean aaea rita ve lito ae dd 78 Message Display Panel 79 Compose Panel ge ohen teen a dt us 79 User List Panel he ia 79 Virtual M dia siri aaie a Ride nn ren het eue nn eS 80 Mounting Virtual Media 80 ZOOM Sarre E A da Rs ne AE 83 The On Screen Keyboard 84 Changing Languages 84 Selecting Platforms 85 Expanded Keyboard 85 Mouse Pointer Type 86 Power Over the NetTM 87 Mouse DynaSync Mode 88 Automatic Mouse Synchronization DynaSync 88 Mac and Linux Considerations 89 Manual Mouse Synchronization 89 Control Panel Configuration 90 The Java Control Panel 92 Chapter 6 Port Access OVEIVICW 2366 5 35 25 Sebo rd od ata durent ht DA 93 BrowserGUl oi vies ia een sen tata Ana tent de due 93 CO AAA rs ni D EE ne tine 93 The Sidebar 12142882 gens A past rater re 95 The Sidebar Tree Structure 95 A
75. R Rack Mounting Front 17 21 Rear 19 23 RADIUS settings 165 Redhat 247 Redundant NIC 159 refresh screen 75 Requirements Operating Systems 9 OS Support 9 Reset on exit 206 Restore 203 Restore Values 206 RoHS iii S Safety Instructions General 229 Rack Mounting 231 Scan 96 Schedule outlets 133 screen refresh 75 Search Macros 70 Security 173 Login string 177 Self signed certificates 272 Serial Adapter pin assignments 275 Serial Interface Configuration 262 Sessions 119 Sidebar ports outlets 95 Sidebar Utilities 98 Single Station Installation 25 SJ T 11364 2006 iii 282 Index Skip Mode 214 SSH 158 Stacking 16 Sun Keyboard Emulation 256 Supported KVM Switches 276 Synchronization 134 mouse 88 System Requirements 7 KVM Adapter Cables 8 T Tab bar 55 Technical Support 236 Telephone support iv Time 184 Toolbar Hotkey port switching 213 Icons 212 port switching 211 Troubleshooting General Operation 239 Java Applet 245 Log Server 247 Mac Systems 246 Mouse problems 241 Panel Array Mode 247 Redhat 247 Sun Systems 246 Virtual Media 243 Web Browser 243 WinClient ActiveX Viewer 244 WinClient AP 244 Trusted Certificates 268 Two IP Addresses 159 Two Stage Installation 30 U Unassociating Ports 112 Upgrade firmware 195 User Interface 53 Local Console 58 Tab bar 55 Web Browser Main Page 53 User interface Page components
76. Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Panel Array Mode Problem Resolution Low resolution video the screens don t display clearly This sometimes occurs due to the screens being scaled to fit in the panels Decrease the number of panels that are displayed When multiple remote users are logged in some of them only receive a partial image The first user to invoke Panel Array Mode should set it to display at least four panels When try to move forward or backward one port the display sometimes moves forward two ports or remains on the original port This occurs occasionally due to a net lag problem The array automatically moves through the ports at a pre selected time By the time it gets your input It has already moved forward a port on its own but that hasn t shown up on your display as yet So when it moves ahead or back due to your input it appears to have moved two ports from its own movement plus your forward one port commana or remains on the original port from its own forward movement plus your back one port command 247 KVM over IP Switch User Manual Q1 When I open a viewer the web page does not display or work correctly and I receive an error message th
77. Reset 64 Chapter 5 The User Interface An explanation of the Hotkey actions is given in the table below Action Explanation Exit remote location Breaks the connection to the KVM over IP switch and returns you to local client computer operation This is equivalent to clicking the Exit icon on the Control Panel The default keys are F2 F3 F4 Adjust Video Toggle Control Brings up the Video Settings dialog box This is equivalent to clicking the Video Settings icon on the Control Panel The default keys are F5 F6 F7 Toggles the Control Panel Off and On The default keys are F3 Panel F4 F5 Toggle mouse If you find the display of the two mouse pointers local and display remote to be confusing or annoying you can use this function to shrink the non functioning pointer down to a barely noticeable tiny circle which can be ignored Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration This is equivalent to selecting the Dot pointer type from the Mouse Pointer icon on the Control Panel The default keys are F7 F8 F9 Note The Java Control Panel does not have this feature Adjust mouse This synchronizes the local and remote mouse movements The default keys are F8 F7 F6 Video Auto sync This combination performs an auto sync operation lt is equivalent to clicking the Video Autosync icon on the Control Panel The def
78. Restore menu item gives you the ability to back up the switch s configuration and user profile information Backup Password Restore Filename Password Select All m Options Device Information ANMS OOBC Operating Mode Browse O User Account O User Select Network Security Date Time Account Backup To backup the device s settings do the following 1 In the Password field key in a password for the file be restored without specifying a password Note 1 Setting a password is optional If you do not set one the file can 2 If you do set a password make a note of it since you will need it to be able to restore the file Click Backup When the browser asks what you want to do with the file select Save to disk then save it in a convenient location 203 KVM over IP Switch User Manual Restore To restore a previous backup do the following 1 Click Browse navigate to the file and select it Note If you renamed the file you can leave the new name There is no need to return it to its original name 2 If you set a password when you created the file key it in the Password field 3 Select as many of the options that are presented as you wish to restore 4 Click Restore After the file is restored a message appears to inform you that the procedure succeeded 204 Chapter 10 Maintenance Termi
79. SS pon P KN8164V KN4164V Front View 00000 0000000000000 10 Chapter 1 Introduction No Component Description 7 2 Power LED Port LEDs Lights BLUE when the unit is powered on and indicates which of the two power sources are available The Port LEDs provide status information about their corresponding KVM Ports GREEN The computer attached to the port is On Line RED The computer attached to the port is Selected has KVM focus GREEN RED ORANGE The computer attached to the port is On Line and Selected The LEDs are steady under normal conditions A LED will flash at half second intervals however when its corresponding port is accessed under Auto Scan Mode or Skip Mode see pages 213 and 214 LAN LEDs Primary and Secondary 10 100 1000 Mbps LAN LEDs RED 10 Mbps RED GREEN ORANGE 100 Mbps GREEN 1000 Mbps Flashes to indicate that the switch is being accessed over the Net Laptop USB Console Port A dedicated USB port for directly connecting a laptop to the switch for easy console operation USB Ports A USB keyboard and mouse can plug in here This can either be in place of or in addition to plugging a keyboard and mouse into the ports on the rear panel This port can also be used to connect USB storage peripherals CD DVD HD flash
80. Supports SSL 128 bit data encryption and RSA 2048 bit certificates to secure user logins from browsers Flexible encryption design allows users to choose any combination of 56 bit DES 168 bit 3DES 256 bit AES 128 bit RC4 or Random for independent KB Mouse video and virtual media data encryption Support for IP MAC Filter KVM over IP Switch User Manual Configurable user and group permissions for server access and control Automated CSR creation utility and third party CA certificate authentication Virtual Media Virtual media enables file applications OS patching software installation and diagnostic testing Works with USB enabled servers at the operating system and BIOS level Supports DVD CD drives USB mass storage devices PC hard drives and ISO images Supports Smart Card Readers on computers connected with KA7166 KA7168 KA7169 KA7177 Adapter Cables Virtual Remote Desktop Video quality can be adjusted to optimize data transfer speed monochrome color depth setting threshold and noise settings for compression of the data bandwidth in low bandwidth situations High performance graphics for the best image quality Full screen video display or scalable video display Message Board for communication among remote users Mouse DynaSync automatically synchronizes the local and remote mouse movements Exit Macros support On screen keyboard with multilanguage support BIOS level access KN8
81. Unit Common Name Email Address Country 2 letter code Create 2 Fill in the form with entries that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Unit Your Company Ltd Techdoc Department Common Name mycompany com Note This must be the exact domain name of the site that you want the certificate to be valid for If the site s domain name is www mycompany com and you only specify mycompany com the certificate will not be valid Email Address administrator yourcompany com 182 Chapter 8 Device Management 3 After filling in the form all fields are required click Create A self signed certificate based on the information you just provided is now stored on the KVM over IP switch 4 Click Get CSR and save the certificate file csr cer to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to store it on the KVM over IP switch Note When you upload the file the KVM over IP switch checks the file to make sure the specified information still matches If it does the file is ac
82. User Manual to connect any available KVM port on the Second Stage unit to the Keyboard Video and Mouse ports of the servers you are installing 5 Plug the power cord that came with the cascaded KVM switch into its Power Socket and then into an AC power source 6 Repeat these steps for any additional Second Stage units you wish to connect 7 Power on the Second Stage unit s then power on the First Stage unit 8 Turn on the power to all the servers Note The Power On sequence requires that all Second Stage switches be powered on first After all Second Stage switches are powered on 30 Chapter 2 Hardware Setup the First Stage switch can be powered on After all the switches are powered on the servers can be powered on Two Stage Installation Diagram SS A Eo KN8132V m HS oo FEES LE COSO e BSS SSS S553 be E na KH1516 0 O O E CU CC y KA9120 B Bo o o Note The diagram above shows an installation with the KN8132V Cascading the KN8164V or KN4164V is same as the KN8132V and only differs in that they provide an additional 32 KVM ports 31 KVM over IP Switch User Manual PDU Installation ATEN PDU products are intelligent Power Distribution Units that offer outlet level control combined with remote access to give IT administrators the ability to power control de
83. VM over IP Switch User Manual The Java Control Panel The Java Client Viewer and Java Client AP Control Panel is similar to the one used by the WinClient AGHABOSEMEO QS DD wmennch Soa EE a A The major differences between them are Inthe Macros dialog box Toggle Mouse Display is not available The Dot mouse pointer type is not available Inthe Message Board there is no Show xl Hide button to show or hide the user list QE nes This function is achieved by clicking the barres dos arrows at the top of the bar that separates the User List panel from the Main panel In Virtual Media only ISO and Folder are supported See Java Client Viewer Java Client AP page 277 for further details The Control Panel Lock LED icons are not in sync with your keyboard When you first connect the LED display may not be accurate To be sure click on the LED icons to set them In Control Panel Configuration the BMP Snapshot format has been replaced by PNG Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the KVM over IP switch s KVM Connections page displayed Browser GUI HAINE awe 3 MIT Pom ES EN 3 g Pue mua re Sm mite yoma ita So a ena mie re era pure e gra pr ome ye me me qn mue ul mue od de mue e 4 om El casio opti A ma Soa E tater Dim Ese y Fe 93 KVM ov
84. a ne tee Drame ere va dunes 255 SUN Keyboard ie eu Grey ee A Bae ete es 256 PPP Modem Operation 257 Basic Setup cenicienta e ia dede ena dae hk 257 Connection Setup Example Windows XP 258 KA7140 Configuration and Operation 259 Configuration 259 Operation 260 KA7140 Pin Assignments 261 Internal Serial Interface Configuration 262 Navigation osaid i a a ra eee RE 262 Operation a est in a Pee a qu 263 Switch Level Configuration 263 xiii KVM over IP Switch User Manual Port Level Configuration 264 Additional Mouse Synchronization Procedures 265 ANINdOWS 2 rai orne da een Mendes dae AR e ete 265 SUN LINUX ss eee bea ee ee ne ee nee 266 Additional Video Resolution Procedures 267 Trusted Gentificates 00 pee Ve yee re 268 OVEM Wir a ooo sa des 268 Installing the Certificate 269 Certificate Trusted 270 Mismatch Considerations 271 Self Signed Private Certificates 272 Examples ss ioe se ti dese lege doe ee dal pdt tonnes dees 272 Importing the Files 0 0 eee eee eee 272 Fan Location and
85. age 212 The toolbar closes and the Port Access Page appears GUI Hotkey Summary Table The following table presents a summary of the GUI Hotkey actions after you have accessed a port See User Preferences page 117 to set the GUI Hotkey To Do This Open the Toolbar Click the GUI Hotkey twice Open the Port The Toolbar is open Click the GUI Hotkey once Access Page The Toolbar is not open Click the GUI Hotkey three times 215 KVM over IP Switch User Manual Panel Array Mode Clicking the toolbar s Panel icon invokes Panel Array Mode Under this mode the screen divides into a grid of up to 42 panels alol CLALELE SEE X Each panel represents one of the switch s ports beginning with Port 1 at the upper left and going from left to right top to bottom The number of panels in the array can be selected by clicking the Show More Ports and Show Fewer Ports symbols on the panel array toolbar see the following page for an explanation of the panel array toolbar When the Array is first invoked it scans through each of the ports that were selected for Auto Scanning with the Filter function see Filter page 97 As it scans the border of the panel that has the focus becomes highlighted Only ports that are accessible to the user are displayed For ports that are not accessible the panel is blank If the server connected to a port is on line its scree
86. aite Unassociate To make an association from the device view you first select a KVM port then select a blade server or blade to associate it with as follows 1 Select the port in the main panel 2 Click Associate 3 In the screen that comes up select the blade server or individual blade that you want to associate with the selected port E Mbladeserver 5 hp 9 01 9 02 ED 03 B 04 19 05 9 06 19 07 110 Chapter 6 Port Access 4 Click Save After the association completes successfully the blade icon appears as the port indicator in the Sidebar tree To access the device running on the blade click on its entry in the Sidebar Main Panel Blade View At the bottom of the Device View main panel is a button labeled Blade View This is a button that toggles the main panel between the two views Click it to bring up the main panel in Blade View sY Device View 3 Assocaite Unassociate Blade View lists all of the blade servers IBM and Dell servers and individual blades HP servers that are installed on the system and the ports if any that they are associated with To make an association from the blade view you first select a blade server or blade then select a KVM port to associate it with as follows 1 Select the blade server or blade in the main panel 2 Click Associate at the bottom of the main panel 111 KVM over IP Switch User Manual 3 In the screen that comes
87. alog box comes up with a list of all the outlets available for association Name J le PON Device P Sie PN7320 E 61041 oK Cancel 130 Chapter 6 Port Access 2 Check the outlet or outlets you want to associate with the port 3 Click OK To disassociate an outlet from a port select it in the main panel and click Remove Configuration You can configure an outlet s settings directly from this page by clicking the Configuration button When you do the Pon Outlet Configuration dialog box appears PON Outlet Configuration El m Settings Station PN7320 Port 03 Name Mode PN5 PN7 Wake on LAN 52 Mac Adress J Power On Delay 5 sec Power Off Delay 50 sec Save Cancel Set the configuration options according to the information in the table below Heading Explanation Station The name of the device that the outlet belongs to Port The outlet s current name Name An editable field for naming the outlet Each outlet can be given a distinctive name The maximum number of characters is 15 131 KVM over IP Switch User Manual Heading Explanation Mode Drop down the list to select a choice of power operation mode as follows Wake On LAN and System after AC Back are Safe Shutdown and Reboot options and can be used for scheduled restarts When an Outlet s Power Button is clicked OFF the PON device first sends a message t
88. anel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board won t appear Compose Panel Key in the messages that you want to post to the board in this panel Click Send or press Enter to post the message to the board User List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message Ifa user s name is selected and you want to post a message to all users select All Users before sending your message Ifa user has disabled Chat its icon displays before the user s name to indicate so Ifa user has occupied the KVM or the KM its icon displays before the user s name to indicate so gt Message Board rh x e e S g administrator the system will be going down in minutes AI Users administrator brett saananda user sally Exit 79 KVM over IP Switch User Manual Virtual Media The Virtual Media feature allows a drive folder image file removable disk or smart card reader on a user s system to appear and act as if it were installed on the remote server The Virtual Media icon changes depending on the status of the virtual media function as shown in the table below
89. are Upgrade 196 xi KVM over IP Switch User Manual Firmware Upgrade Recovery 197 Upgrade Adapters 198 Browser QUI rare a it dea vided ita lets 198 AP GUI eia e ea e a ie eee a i n 198 Upgrade Adapters 199 Adapter Firmware Info 200 Browser QUI Is Re Oa a a Sac A a a ee 200 ARGU scat br pre di ao 200 Display Information 201 Update Adapter Display Info 201 Adapter Firmware Upgrade Recovery 202 Backup Restore cei cecal ca ot de sepa A A A des 203 BACKUP circo tg eda aren melee dat ao et pd 203 Restore a o ds 204 kerminal it a a ta ate Be ER eee eae 205 Restore Values 206 Clear Port Names 206 Restore Default Values 206 Reset on exit in nn a a patie Gree nn met sh 206 Chapter 11 Download OVA Pee eee ae dard dans ee e E 207 Chapter 12 Port Operation O 2 os eile ann tre nanas SRE EU 209 Connecting to a Port 210 Th Port Toolbars ta e en pees seh leak les 211 The Toolbar Icons iii hte in ee ed 212 Toolbar Hotkey Port Switching 213 AUtO SCANNING ae Sten a
90. at is similar one of the following 1 le Internet Explorer Problems with this Web page might prevent it from being displayed properly A or functioning properly In the future you can display this message by double clicking the waming icon displayed in the status bar I Always display this message when a page contains errors Hide Details lt lt Line 166 Char 2 Error Object doesn t support this property or method Code 0 4 nie Previou Next Reset the Internet Explorer security settings to enable Active Scripting ActiveX controls and Java applets By default Internet Explorer 6 and some versions of Internet Explorer 5 x use the High security level for the Restricted sites zone and Microsoft Windows Server 2003 uses the High security level for both the Restricted sites zone and the Internet zone To enable Active Scripting ActiveX controls and Java applets follow these steps a Start Internet Explorer b On the Tools menu click Internet Options c In the Internet Options dialog box click Security d Click Default Level e Click OK Verify that Active Scripting ActiveX and Java are not blocked If some client computers work but others do not verify that Internet Explorer or another program on your client computer such as an anti virus program or a firewall are not configured to block scripts ActiveX controls or Java applets Verify that your anti virus program is not set to scan th
91. ated down the hall down the street or half way around the world Remote operators can log in via their browser or make use of stand alone Windows or Java GUI applications Java allows the switches to work with JRE Java Runtime Environment enabled operating systems ensuring multi platform operability The client software allows operators to exchange keyboard video and mouse signals with the servers attached to the switches just as if they were present locally and working on the equipment directly Up to 32 users can share the switch s buses A Message Board feature allows them to communicate with each other to facilitate port sharing Administrators can handle a multitude of maintenance tasks with ease from installing and running GUI applications to BIOS level troubleshooting routine monitoring concurrent maintenance system administration rebooting and even pre boot functions Local console operation is easily accomplished by entering hotkey combinations from the keyboard with a full screen GUI display Monitoring the installation s activities couldn t be easier A convenient Auto Scan feature permits automatic switching from port to port at user specified intervals while the Panel Array Mode can display the video output of up to 42 servers at the same time The switches feature RJ 45 connectors allowing them to use CAT 5e cable to link to the servers This space saving innovation means that a full 32 or 64 port switch
92. ategories that pertain to the item selected in the tab bar The items that appear in the menu bar are determined by the user s type and the authorization options that were selected when the user s account was created 3 Sidebar The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections Clicking a node in the Sidebar brings up a page with the details that are relevant to it There is a Filter button at the bottom of the Sidebar that lets you expand or narrow the scope of the ports that appear in the tree The Filter function is discussed in detail on page 97 4 About About provides information regarding the switch s current firmware version 5 Logout Click this button to log out of your KVM over IP switch session 6 Welcome Message If this function is enabled see Welcome Message page 118 a welcome message displays here 7 Interactive Display Panel This is your main work area The screens that appear reflect your menu choices and Sidebar node selection 54 Chapter 5 The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user s type Super Administrator Administrator User and the permissions assigned when the user s account was created The functions associated with each of the icons are explained in the table below Icon Function Port Access The Por
93. ation according to the Username that was keyed into the Login dialog box D mnro Language Eran z OSD Kothay HematoiScrentse 10 Dci PutNunter Potier 10 Dati P Sean Duster F ScseenBlrkre Po Lagat Teens F Toolbar Ena C Drenthe A Charge Porrera id Swe xe M anhs Y Faw The page settings are explained in the following table Setting Function Language Selects the language that the interface displays in OSD Hotkey Selects which Hotkey controls the GUI function Scroll Lock Scroll Lock is the default To select a different combination click the arrow at the right of the box to drop down the list of choices ID Display Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME ID Duration Determines how long a Port ID displays on the monitor after a port change has taken place You can choose an amount from 1 255 seconds The default is 3 Seconds A setting of 0 zero means the Port ID is always on 117 KVM over IP Switch User Manual Setting Function Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode see Auto Scanning page 213 Key in a value from 1 255 seconds The default is 5 seconds a setting of O disables th
94. ault keys are F6 F7 F8 Show Hide Local Cursor Toggles off and on hides local cursor and locks the mouse pointer and keyboard use within the Windows Java Client AP window plus hides the control panel This is equivalent to selecting the Single pointer type from the Mouse Pointer icon on the Control Panel The default keys are F4 F5 Substitute Ctrl key If your local client computer captures Ctrl key combinations preventing them from being sent to the remote server you can implement their effects on the remote server by specifying a function key to substitute for the Ctrl key If you substitute the F11 key for example pressing F11 5 would appear to the remote server as Ctrl 5 The default key is F11 Substitute Alt key Although all other keyboard input is captured and sent to the KVM over IP switch Alt Tab and Ctrl Alt Del work on your local client computer In order to implement their effects on the remote server another key may be substituted for the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del The default key is F12 65 KVM over IP Switch User Manual User Macros User Macros are created to perform specific actions on the remote server To create the macro do the following 1 Select User Macros then click Add Macros x C Hotkeys System Macros Name Hotkey Macro Playback Play gt Record
95. b A screen similar to the one below appears Grop Mentes Devices Aralab e Selectos ons In the Selected column select the user that you want to remove from the group Click the Left Arrow to remove the user s name from the Selected column It goes back into the Available column Repeat the above for any other users that you want to remove from the group Click Save when you are done 148 Chapter 7 User Management Device Assignment When a user logs in to the KVM over IP switch the interface comes up with the Port Access page displayed All the ports that the user is permitted to access are listed in the Sidebar at the left of the page Access permissions for those ports and the devices connected to them are assigned on a port by port basis from the User or Group list on the Sidebar of the User Management page Assigning Device Permissions From the User s Notebook To assign a device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Devices tab A screen similar to the one below appears User Groups Devices Acs USB Contig PON J dp a e su SI ad po wn wi wn on W ar Wor rer wit Dn PT we ue id 149 KVM over IP Switch User Manual 4 Make your permis
96. be given a fixed IP address For dynamic IP address assignment select the Obtain IP address automatically radio button This is the default setting To specify a fixed IP address select the Set IP address manually radio button and fill in the fields with values appropriate for your network Note 1 If you choose Obtain IP address automatically when the switch starts up 1t waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 2 If the switch is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 250 for information DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network Note Specifying the Alternate DNS Server address is optional 160 Chapter 8 Device Management IPv6 Settings IP Address IPv6 is the new 128 bit format for specifying IP addresses See ZPv6 page 252 for further information The KVM over IP switch can either have its IPv6 address assigned dynamically DHCP or it can be given a fixed IP a
97. cepted if not it is rejected If you want to remove the certificate to replace it with a new one because of a domain name change for example simply click Remove CSR 183 KVM over IP S witch User Manual Date Time The Date Time dialog page sets the KVM over IP switch time parameters Device Information Operation Made Network ANMS 00BC Securty Date Time r TimeZone Y Daylight Savings Time r Date 1 2 3 4 5 6 7 8 El 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 r Time 11 47 43 Set r Network Time V Enable auto adjustment Preferred time server AU ntp1 cs mu OZ AU J Preferred custom server IP Y Altemate time server AU Intp1 cs mu OZ AU z 7 Altemate custom serverIP Adjust time every i days Adjust Time Now H Save Close Set the parameters according to the information below Time Zone To establish the time zone that the KVM over IP switch is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at If your country or region employs Daylight Saving Time Summer Time check the corresponding checkbox 184 Chapter 8 Device Management Date Select the month from the drop down listbox Click lt or gt to move backward or forward by one year increments In the calendar click on the day To set the time use t
98. cess method Enabling Java Client allows a user to download the Java Client AP software and access the KVM over IP switch with it in addition to or instead of the browser access method Enabling SSH Client allows a user to log in and access the KVM over IP switch via an SSH session Enabling Telnet Client allows a user to log in and access the KVM over IP switch via a Telnet session Force to Grayscale forces the user s view of the remote display to be in grayscale This can speed up l O transfer in low bandwidth situations 139 KVM over IP Switch User Manual 5 6 Field Description Status Status allows you to control the user s account and access to the installation as follows Disable Account lets you suspend a user s account without actually deleting it so that it can be easily reinstated in the future If you don t want to limit the time scope of the account select Account never expires if you do want to limit the amount of time that the account remains in effect select Account expires on and key in the expiration date To require a user to change his password at the next logon select User must change password at next logon This can be used by the administrator to give the user a temporary password to log in for the first time and then let the user set the password of his choice for future logins To make a password permanent so that the user cannot change it to something el
99. configured as Full Access ports appear in the list Access View Only Only ports configured as View Only ports appear in the list No Access Only ports configured as No Access ports appear in the list USB All All ports appear in the list Full Only ports configured as Full Access USB ports appear in the Access list Read Only Only ports configured as Read Only USB ports appear in the list No Access Only ports configured as No Access USB ports appear in the list Config All All ports appear in the list Permitted Only ports configured as Permitted appear in the list Restricted Only ports configured as Restricted appear in the list PON All All ports appear in the list Permitted Only ports configured as Permitted appear in the list Restricted Only ports configured as Restricted appear in the list 151 KVM over IP Switch User Manual Assigning Device Permissions From the Groups Notebook To assign a device permissions to a Group of users do the following 1 In the Sidebar Groups list click the group s name _ or In the main panel select the group s name 2 Click Modify 3 In the Groups notebook that comes up select the Devices tab 4 The screen that comes up is the same one that appears in the User s notebook The only difference is that whatever settings you make apply to all members of the group instead of just one individual me
100. d If Fixed Number Dial Back is enabled when there is an incoming call Number Dial the KVM over IP switch hangs up the modem and dials back to the Back modem whose phone number is specified in the Phone Number field Key the phone number of the modem that you want the KVM over IP switch to dial back to in the Phone Number field Enable _ If Flexible Dial Back is enabled the modem that the KVM over IP Flexible Dial switch dials back to doesn t have to be fixed It can dial back to any Back 1 2 modem that is convenient for the user as follows Key the password that the users must specify in the Password field When connecting to the KVM over IP switch s modem users spec ify the phone number of the modem that they want the KVM over IP switch to dial back to as their Username and specify the password set in the Password field for their password Enable Dial Out For the dial out function you must establish an account with an Internet Service Provider and use a modem to dial up to your ISP account An explanation of the Enable Dial Out items is given in the table below Item Action ISP Settings Specify the telephone number account name username and password that you use to connect to your ISP Dial Out Schedule This entry sets up the times you want the KVM over IP switch to dial out over the ISP connection Every provides a listing of fixed times from every hour to every four hou
101. d Windowed Mode ip ch Click to take a snapshot screen capture of the remote display See Snapshot page 91 for details on configuring the Snapshot parameters Click to bring up the Message Board see The Message Board page 78 Click to send a Ctrl Alt Del signal to the remote system Click to toggle the remote display between color and gray scale views Click to bring up the Virtual Media dialog box The icon changes depending on the status of the virtual media function See Virtual Media page 80 for specific details Note This icon displays in gray when the function is disabled or not available Click to zoom the remote display window Note This feature is only available in windowed mode Full Screen Mode is off See Zoom page 83 for details E O mas Click to bring up the on screen keyboard see The On Screen Keyboard page 84 FP Click to select the mouse pointer type Note This icon changes depending on which mouse pointer type is selected see Mouse Pointer Type page 86 61 KVM over IP Switch User Manual Click to toggle Automatic or Manual mouse sync When the selection is Automatic a green y appears on the icon When the selection is Manual a red X appears on the icon See Mouse DynaSync Mode page 88 for a complete explanation of this feature Click to toggle sound from the remote server to be heard on the client computer s speakers on
102. dan Do te E atin yaad Aint aye tne nn ent CALE 96 EN he Rhone Gre hehe te fet O Re gue dns aie Gok 96 FIBRE O SOs Se ee eee Eas ats 97 Sidebar Utilities 98 Port Outlet Naming 99 KVM Devices and Ports Connections Page 101 Device Level crin ieee is ne Annie Weed EE aceite A 101 Port Level ici ee a A ee A Re 102 Statuses sn cee kaye tele ee Ret fe Son tae as ee en a 102 Associated Links 102 Power Management 103 PON Devices Device Monitor Page 104 The Main Panel PON View 104 Action Buttons sce e en nan n e aptes A 105 O tlet Groups ccoo he bee ee ed et Bape donk mas 106 The Main Panel Group View 107 Outlet Settings sci ita Reed ovine a ere A etal ae 108 Blade Servers Connections Page 109 The Blade Configuration Page 109 Associating Ports 110 Main Panel Device View 110 Main Panel Blade View 111 KVM over IP Switch User Manual Unassociating Ports 112 HISTORIA oa 113 Favorite Sije s a ne le a A ee Ble te a 114 Adding a Favorite
103. ddress For dynamic IP address assignment select the Obtain IP address automatically radio button This is the default setting To specify a fixed IP address select the Set IP address manually radio button and fill in the fields with values appropriate for your network DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network Note Specifying the Alternate DNS Server address is optional Network Transfer Rate This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by setting the rate at which the KVM over IP switch transfers data between itself and the client computers The range is from 4 99999 Kilobytes per second KBps Finishing Up After making any network changes be sure Reset on exit on the Device Management System Operation page see Reset on exit page 206 has been enabled there is a check in the checkbox before logging out This allows network changes to take effect without having to power the switch off and on 161 KVM over IP Switch User Manual ANMS The ANMS Advanced Network Management Settings page is used to set up login authentication and authorizatio
104. de see Multiuser Operation page 218 Auto Scanning The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals so that the user can monitor their activity automatically Users can also limit the number of ports scanned with the Filter function of the Sidebar See KVM Devices and Ports Connections Page page 101 and Filter page 97 for further details Setting the Scan Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting see Scan Duration page 118 Invoking Auto Scan To start Auto Scanning with the toolbar showing tap the A key The Auto Scan function cycles through the ports in order starting from the first port on the installation An s appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode 213 KVM over IP Switch User Manual Pausing Auto Scan While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular server by pressing P During the time that Auto Scanning is paused the S in front of the Port ID blinks On and Off Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you were to exit and then restart Auto Scan Mode the scanning would sta
105. de eee Sate ened gee es Sete alee a ei Sad es ok 213 Skip Mode rte ea ae ae ee ee um 214 Recalling the Port Access Page 215 GUI Hotkey Summary Table 215 Panel Array Mode 216 Panel Array Toolbar 217 Multiuser Operation 218 Users and Buses 219 Chapter 13 The Log Server installati n ses ai eae A oe E dees 221 Starting UD cta a oleae tasters allie etek 222 Te MenW Barci esse we Shee er Sek pacer edna ak nm ea eut 223 GONGUL eee Late be ane Bra aed mine resol 223 Events uen A ee pe ee 224 SAC ra eee E A rial cat GE 224 Maintenance 225 Options nee gars re tete ie boat 226 Olinda A A LE mes ah es 226 xii KVM over IP Switch User Manual The Log Server Main Screen 227 OVEIVISW oi tapa Se 227 The list Panel ii a A me ble ns 228 The Event Panel wee ee eee da eee aan La 228 Appendix Safety Instructions 229 General Laisse tuer Sahar BAR TA ado ie cree 229 Rack Mounting 231 Consignes de s curit 232 G n rales nee aS ee ae EE i Re R A eee S 232 Montage sur b ti
106. ded The default for this function is enabled Temperature Temperature readings from the switch s built in sensors are indicated here and can be displayed in degrees Celsius or Fahrenheit See Clear Login Information page 274 Operating Mode Device Information Operating Mode Network ANMS DOBC Security Date Time Mode 7 ForceAllto Grayscale 7 Enable Client AP Device List Y Enable Adapter ID Enable First Logon Transfer Keyboard Mouse Broadcast Enable Keyboard z Console Keyboard Language English US xj Hi Save Close The Operating Mode page is used to set working parameters as described below If Force all to grayscale is enabled the remote displays of all devices connected to the KVM over IP switch are changed to grayscale This can speed up I O transfer in low bandwidth situations If Enable Client AP Device List is enabled the switch appears in the Server List when using the WinClient or Java Client AP see Windows Client AP Login page 45 and Java Client AP Login page 49 If this option is not enabled the switch can still be connected to but its name will not appear in the Server List 155 KVM over IP Switch User Manual When the Enable Adapter ID function is enabled the default the switch stores adapter cable information for each of its ports so that when you move a KVM Adapter Cable from one port to another 1t remembers the adapter cable
107. dow to enable it Configure The Configure menu contains three items Add Edit and Delete They are used to add new units to the List edit the information for units already on the list or delete units from the list To add a unit to the list click Add To edit or delete a listed unit first select the target in the List window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box similar to the one below appears x Port 9001 Address Description fs erver Description Limit 100 Days 223 KVM over IP Switch User Manual A description of the fields is given in the table below Field Explanation Address This can either be the IP address of the computer the Log Server is running on or its DNS name Port The port number that was assigned to the Log Server under Device Management see Log Server page 163 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should be kept in the Log Server s database Events that exceed the amount of time specified here can be removed with the Maintenance function see Maintenance page 225 Fill in or modify the fields then click OK to finish Events The Events Menu has two items Search and Maintenance Search Search allows you to search for events contain
108. down the list to see the available choices The default is English US Access Mode Defines how the port is to be accessed when multiple users have logged on as follows Exclusive The first user to switch to the port has exclusive control over the port No other users can view the port The Timeout function does not apply to ports which have this setting Occupy The first user to switch to the port has control over the port However additional users may view the port s video display If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferred to the first user to move the mouse or strike the keyboard Share Users simultaneously share control over the port Input from the users is placed in a queue and executed chronologically Under these circumstances users can take advantage of the Message Board which allows users to communicate with each other regarding control of the keyboard and mouse or keyboard mouse and video of a Share port see The Message Board page 78 When you have finished making your configuration changes click Save 128 Chapter 6 Port Access Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port This function is primarily intended to be used when connecting both KVM and serial ports KA7140 KA9140 from a single server to the switch Connections Hi
109. drives etc on V series switches Reset Switch Note This switch is recessed and must be pushed with a small object such as the end of a paper clip or a ballpoint pen Pressing and releasing this switch when the unit is running performs a system reset Pressing and holding this switch in for more than three seconds when the unit is running resets its configuration to the factory default settings Note This does not clear User Account information See Clear Login Information page 274 for information on clearing user account information Pressing and holding this switch while powering on the switch returns the unit to its factory default firmware level rather than the firmware version that the switch has been upgraded to This allows you to recover from a failed firmware upgrade and gives you the opportunity to try upgrading the firmware again Note This operation should only be performed in the event of a firmware upgrade failure that results in the device becoming inoperable 7 Audio Ports Speakers and microphone plug in here 11 KVM over IP Switch User Manual No Component Description 8 Port Switching Press PORT DOWN to manually switch from the current port Buttons to the previous port on the installation Press PORT UP to manually switch from the current port to the next port on the installation Chapter 1 Introduction KN8132V Rear View 1 2 34 5 Q Q
110. e Click to begin Auto Scan Mode The KVM over IP switch automatically switches among the ports that were selected for Auto Scanning with the Filter function see Filter page 97 This allows you to monitor their activity without having to switch among them manually Click to skip from the current port to the next accessible one without having to recall the Port Access page z 2 Click to skip from the current port to the last accessible port on the entire installation without having to recall the Port Access page Click to recall the Port Access page Click to close the toolbar EX SE Click to invoke Panel Array Mode see Panel Array Mode page 216 212 Chapter 12 Port Operation Toolbar Hotkey Port Switching When the toolbar displays you can use hotkeys to provide KVM focus to a port directly from the keyboard The KVM over IP switch provides the following hotkey features Going directly to a port by keying in its port number and clicking Enter Auto Scanning Skip Mode Switching The hotkeys are A and P for Auto Scanning and the Arrow Keys for Skip Mode Note 1 In order for hotkey operations to take place the toolbar must be visible see The Port Toolbar page 211 2 To use the keys designated as hotkeys 1 e A P etc for normal non hotkey purposes you must first close the toolbar 3 For issues affecting multiple user operation in Auto Scan Mo
111. e administrator see page 177 for details If so you must include a forward slash and the login string along with the IP address when you log in For example 192 168 0 100 kn8164v If you don t know the IP address and login string ask your Administrator When a Security Alert dialog box appears accept the certificate it can be trusted See Trusted Certificates page 268 for details If a second certificate appears accept it as well Once you accept the certificate s the login page appears KN8164V Login Username Password i Login al Provide your username and password set by the administrator then click Login to bring up the Web Main Page For a discussion of the Web Main Page see page 53 44 Chapter 4 Logging In Windows Client AP Login In some cases the Administrator may not want the KVM over IP switch to be available via browser access The Windows AP Client allows direct remote access to Windows systems users without having to go through a browser although you initially download the Windows AP Client program from the browser page see Chapter 11 Download To connect to the KVM over IP switch go to the location on your hard disk that you downloaded the Windows AP Client program to and double click its icon WinClient exe to bring up the Windows Client Connection Screen E Winclient Joe File Server List Help Server IP
112. e Filter function see Filter page 97 This allows you to monitor their activity without having to switch among them manually HH EE F2 E Under an accessed port click to invoke Panel Array Mode see Panel Array Mode page 216 E c H Under an accessed port click to recall the GUI El Click to bring up the Control Panel Configuration dialog box See Control Panel Configuration page 90 for details on configuring the Control Panel 62 Chapter 5 The User Interface Click to exit the viewer Exiting from a Browser Viewer session brings you back to the web browser Main Page Exiting from a WinClient AP session brings you back to the login dialog box see page 45 Exiting from a Java Client AP session brings you back to the login dialog box see page 49 These icons show the Num Lock Caps Lock and Scroll Lock status of the remote computer When the lock state is On the LED is bright green and the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note These icons and your local keyboard icons are in sync Clicking an icon causes the corresponding LED on your keyboard to change accordingly Likewise pressing a Lock key on your keyboard causes the icon s color to change accordingly 63 KVM over IP Switch User Manual Macros A The Macros icon provides access t
113. e Scan function Screen Blanker If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes A setting of 0 disables this function The default is 0 disabled Note Although this function can be set from either the local console or a remote login it only affects the local console monitor Logout Timeout Toolbar Viewer If there is no user input for the amount of time set with this function the user is automatically logged out A login is necessary before the KVM over IP switch can be accessed again Selects whether or not the Port Toolbar is enabled when a port is accessed see The Port Toolbar page 211 for details Since the Toolbar functions are also available from the GUI Control Panel see The Control Panel page 59 you may prefer to disable it here You can choose which viewer is used when accessing a server Auto Detect will select the appropriate viewer based on the web browser used WinClient for Windows Internet Explorer Java Client for other web browsers ex Firefox Java Client will open the Java based viewer regardless of the web browser being used Welcome Message You can choose to hide or show the welcome message displayed in the submenu bar The default is disabled Save Click Save to save any changes made to the User Preferences settings Changing a Password In the Brows
114. e Temporary Internet Files or Downloaded Program Files folders 248 Appendix 4 Delete all the temporary Internet related files To remove all the temporary Internet related files from your client computer follow these steps a Start Internet Explorer b On the Tools menu click Internet Options c Click the General tab d Under Temporary Internet files click Settings e Click Delete Files f Click OK g Click Delete Cookies h Click OK 1 Under History click Clear History and then click Yes j Click OK 5 Make sure that you have the latest version of Microsoft DirectX installed For information about how to install the latest version of Microsoft DirectX visit the following Microsoft Web site http www microsoft com windows directx default aspx url windows directx downloads default htm 6 Make sure that you have the latest version of the Java JRE installed For information about how to install the latest version of the JRE visit the Java Web site www java com 249 KVM over IP Switch User Manual IP Address Determination If you are an administrator logging in for the first time you need to access the KVM over IP switch in order to give it an IP address that users can connect to There are three methods to choose from In each case your client computer must be on the same network segment as the KVM over IP switch After you have connected and logged in you can give the KVM over IP sw
115. e address click OK 5 Repeat these steps for any additional IP addresses you want to filter 175 KVM over IP Switch User Manual To add a MAC filter do the following 1 Click Add A dialog box similar to the one below appears Mac Filter xi MAC Address Cancel 2 Specify the MAC address in the dialog box then click OK 3 Repeat these steps for any additional MAC addresses you want to filter IP Filter MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters To modify a filter select it in the IP Filter or MAC Filter list boxes and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it with the new one s Deleting Filters To delete a filter select it in the IP Filter or MAC Filter list box and click Delete 176 Chapter 8 Device Management Login String The Login String entry field lets the super administrator specify a login string in addition to the IP address that users must add to the IP address when they access the KVM over IP switch with a browser For example if 192 168 0 126 were the IP address and abcdefg were the login string then the user would have to key in
116. e character obtained via keyboard switching is not recorded 67 KVM over IP Switch User Manual 6 If you haven t brought up the Show dialog click Done when you have finished recording your macro You return to the Macros dialog box with your system macro key presses displayed in the Macro column Macros ES x C Hotkeys User Macros C System Macros Name Hotkey Jiacto Playback Play gt SendCtrlL cer Nowait Record Add Delete Edit Set Hotkey Import Export Search By Name C By Key If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to the one for Show You can change the content of your keystrokes change their order etc 8 Repeat the procedure for any other macros you wish to create 68 Chapter 5 The User Interface After creating your macros you can run them in any of three ways 1 By using the hotkey if one was assigned 2 By opening the Macro List on the Control Panel and clicking the one you want see page 62 3 By opening this Macros dialog box and clicking Play dal a EME Play Without Wait If you run the macro from this dialog box Record Play With Time Control you have the option of specifying how the macro runs If you choose Play Without Wait the macro runs the key presses one after another with no time delay between them If you choose Play With Time Control th
117. e client computers attempting to connect A maximum of 100 IP filters and 100 MAC filters are allowed If any filters have been configured they appear in the IP Filter and or MAC Filter list boxes To enable IP and or MAC filtering Click to put a check mark in the ZP Filter Enable and or MAC Filter Enable checkbox Ifthe include button is checked all the addresses within the filter range are allowed access all other addresses are denied access Ifthe exclude button is checked all the addresses within the filter range are denied access all other addresses are allowed access 174 Chapter 8 Device Management Adding Filters To add an IP filter do the following 1 Click Add A dialog box similar to the one below appears C IPy6 Single IP OK Cancel 2 Specify whether you are filtering an IPv4 or IPv6 address 3 Key the address you want to filter in the From field To filter a single IP address click to put a check in the Single IP checkbox To filter a continuous range of addresses key in the end number of the range in the To field Note This description is for the AP GUI The Browser GUI differs as follows 1 It doesn t offer an IPv4 or IPv6 choice It only has From and To fields for IPv4 filtering 2 It doesn t have a checkbox to specify a single IP address To filter a single IPv4 address key the same address in both the From and To fields 4 After filling in th
118. e is essential ly the same as the one for the Browser GUI see page 120 with the exception that there are filters at the top of the columns The filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table Filter Description Name To filter on the User or Group name key in the name partial name or partial name then press Enter Only the Users and Groups whose names correspond to what you have keyed in appear in the list Wildcards for single characters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks Config All All Users and Groups appear in the list Permitted Only Users and Groups with configuration permissions appear in the list Restricted Only Users and Groups that do not have configuration permissions appear in the list 123 KVM over IP Switch User Manual Port Level AP GUI Interface If a port is chosen in the Sidebar the Main panel looks similar to the one below SALE dl ted 4 Lu PEZ D ea B sen E tnyrtode Y Fie O 19 MENSEN Connections Hits Favostes UserPreterences Sessions Accers Port Condiauson Access Into Mart USB Elg gt Name Cori a CERRAR xx O Cow Py Pave The page is e
119. e macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice If you click Play without opening the list the macro runs with the default choice NoWait or TimeCtrl which is shown in the Playback column Macros E C Hotkeys User Macros System Macros Name Hotkey Macro p Mode Play gt SendCtriL LCtriL nowat Record Add Delete Edit Set Hotkey Import gt Export Search By Name By Key You can change the default choice by clicking on the current choice NoWait in the screenshot above and selecting the alternate choice Note 1 Information about the Search function is given on page 70 2 User Macros are stored on the Local Client computer of each user Therefore there is no limitation on the of number of macros the size of the macro names or makeup of the hotkey combinations that invoke them 69 KVM over IP Switch User Manual m Search Search at the bottom of the dialog box lets you filter the list of macros that appear in the large upper panel for you to play or edit Click a radio button to choose whether you want to search by name or by key key in a string for the search then click Search All instances that match your search string appear in the upper panel System Macros System Macros are used to create exit macros for when you close a session For example as an added mea
120. ect either Obtain an IP address automatically DHCP or Specify an IP address If you chose the latter fill the IP Address Subnet Mask and Gateway fields with the information appropriate to your network 5 Click Set IP 6 After the IP address shows up in the Device List click Exit See ZP Installer page 158 for more information Browser 1 Set your client computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the KVM over IP switch 2 Specify the switch s default IP address 192 168 0 60 in your browser and you will be able to connect 3 Assign a fixed IP address for the KVM over IP switch that is suitable for the network segment that it resides on 4 After you log out reset your client computer s IP address to its original value 251 KVM over IP Switch User Manual IPv6 At present the KVM over IP switch supports three IPv6 address protocols Link Local IPv6 Address IPv6 Stateless Autoconfiguration and Stateful Autoconfiguration DHCPv6 Link Local IPv6 Address At power on the KVM over IP switch is automatically configured with a Link Local IPv6 Address for example fe80 210 74ff fe61 1ef To find out what the Link Local IPv6 Address is log in with the KVM over IP switch s IPv4 address and open the Device Management Device Information page The address is displayed in the General list box see page 154 Once you
121. ect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE Battery Safety Notice There is a risk of explosion if the battery is replaced with an incorrect type Dispose of used batteries according to the relevant instructions Batterie avis de s curit Ilexiste un risque d explosion si la batterie est remplac e par un incorrect tapez Jeter les piles usag es selon la pertinente instructions KVM over IP Switch User Manual Package Contents The KVM over IP switch package consists of 1 KN4164V KN8132V KN8164V Switch 2 Power Cords 1 Mounting Kit
122. eded RRR xk RRR Modem dial back failed El Device events Modify Port Configuration Add user x EJE g Notifications can be sent via SNMP trap SMTP email written to the SysLog file or any combination of the three A check mark y indicates that notification of the event is enabled for the method specified in the column heading an X indicates that notification is not enabled Note In any of the columns you can use Shift Click or Ctrl Click to select a group of events Clicking to enable disable any one of them causes all of them to change in unison 194 Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware backup and restore configuration and account information ping network devices and restore default values Browser GUI AP GUI PES ta crio gado cr Bacotan Pigi Stem nat tammia E Out Mm mr I Ame Pages i 195 KVM over IP Switch User Manual Main Firmware Upgrade In addition to upgrading the KVM over IP switch s main firmware this function can also be used to upgrade any PON units and Blade Servers deployed on the installation As new versions of the firmware become available they can be downloaded from our website Check the website regularly to find the latest information and packages To upgrade the main firmware do the following 1 Download the new firmware file switch PON or blade server module to
123. ee Chapter 11 Download To connect to the KVM over IP switch go to the location on your hard disk that you downloaded the Java AP Client program to and double click its icon JavaClient jar to bring up the Java Client Connection Screen JavaClient ok Server List Name IP Status Server IP E y Port 2000 49 KVM over IP Switch User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table Item Description Server List Each time the JavaClient jar file is run it searches the User s local LAN segment for KVM over IP switches and lists whichever ones it finds in this box If you want to connect to one of these units double click it See Connecting Windows Client AP page 47 for details Note 1 The switch will not appear in the list unless its Enable Device List configuration parameter has been enabled See Operating Mode page 155 for details 2 Only units whose Access Port settings for Program see Service Ports page 158 match the number specified for Port in the Server area of this dialog box appear in the Server List window Server This area is used when you want to connect to a KVM over IP switch at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP
124. efault Settings 275 Fan Location and Speed 273 Fan Warning Message 154 Favorites 114 Features V Series exclusive 6 Filter 97 192 Filtering IP 174 MAC 174 Firmware upgrading 195 Firmware Upgrade Main firmware 196 Firmware upgrade recovery 197 G General page 154 Groups assigning users 145 147 creating 142 Deleting 144 Managing 142 Modifying 144 removing users 146 148 GUI AP 56 H Hardware Setup 15 History 113 Hot Plugging 32 Installation Single Station 25 Two Stage 30 Introduction 1 Invalid login 43 IP Address determination 250 Filtering 174 IP Installer 158 250 IPv4 Settings 160 IPv6 Settings 161 J Java Client AP Connecting 51 Connection Screen 50 Logging in 49 K KA7140 Pin Assignments 261 KA7140 Setup and Operation 259 Keyboard On Screen 84 280 Index Keyboard Emulation Mac 255 Sun 256 KVM configuration 101 LDAP LDAPS 166 List Panel 228 Local Console GUI 58 logging in 43 Main Page 58 Log 191 filter 192 Information page 192 Notification Settings 194 Log Server 247 Configure 223 Event Panel 228 Events 224 Installation 221 List Panel 228 Main Screen 227 Menu Bar 223 Options 226 Starting Up 222 Log server 163 221 Logging in Browser 44 Java Client AP 49 Local console 43 Windows Client AP 45 Login Invalid login 43 Login Failures 173 Login String 177 M MAC Filtering 174 Mac Keyboa
125. en appears Welcome to the LogServer Setup This program will install the LogServer on your computer We strongly recommend that you exit all Windows programs before running this program 4 Click Next Then follow the on screen instructions to complete the installation and have the Log Server program icon placed on your desktop 221 KVM over IP Switch User Manual Starting Up To start the Log Server either double click the program icon or key in the full path to the program on the command line The first time you run it a screen similar to the one below appears Note 1 The MAC address of the Log Server computer must be specified in theANMS settings see Log Server page 163 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 247 if the program doesn t start The screen is divided into three components A Menu Bar at the top A panel that will contain a list of KVM over IP switches in the middle see The Log Server Main Screen page 227 A panel that will contain an Events List at the bottom Each of the components is explained in the sections that follow 222 Chapter 13 The Log Server The Menu Bar The Menu bar consists of four items Configure Events Options Help These are discussed in the sections that follow Note If the Menu Bar appears to be disabled click in the List win
126. ept for the Port Names as well as the Network Transfer Rate on the Network page and returns the parameters to the original factory default settings Reset on exit Place a check here and click Apply to have the KVM over IP switch reset itself and implement all the new settings when you log out Following the reset wait approximately 30 to 60 seconds before logging back in If you change the switch s IP Address see Network page 157 the checkbox is automatically checked and the KVM switch will reset when you log out If you clear the check mark before logging out the changed IP settings will be ignored and the original IP address settings will remain in effect Note Even though the changed IP settings are ignored they still remain in the network settings fields Which means that the next time you open this page the Reset on exit checkbox will automatically be enabled and when the switch resets the new IP settings that you thought you discarded will become the ones used by the switch To avoid this problem you should go back to the network settings page and be sure that the IP settings that appear in the fields are the ones you want to use 206 Overview Chapter 11 Download Download is used to download stand alone AP versions of the Windows Client the Java Client and the Log Server gt FE a 101 T echdoe 01 g 02 id 03171751740 104 E irese O MS vas Ramana
127. er 13 The Log Server explains how to install and configure the Log Server An Appendix at the end of the manual provides technical and troubleshooting information Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information xvi KVM over IP Switch User Manual Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM over IP switch installation Depending on the point of view users and servers can be considered Local under some circumstances and Remote under others Switch s Point of View Remote users We refer to a user as a Remote user when we think of him as someone who logs into the switch over the net from a location that is remote from the switch Local Console The keyboard mouse and monitor connected directly to the switch Serve
128. er GUI to change a user s password key in the old password and new password into their input boxes key the new password into the Confirm input box then click Change Password to apply the change In the AP GUI version click Change Password key in the old password and new password into their input boxes key the new password into the Confirm input box then click Save This item is only available with the Browser version 118 Chapter 6 Port Access Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the KVM over IP switch and provides information about each of their sessions waaay 2 mana an mCi SA mle Nowe i i SRREE 7 FEFECEFFFEETE E z AO AA AAA FREES 7 FZEESS Serem Ej tnctawon Peh Dison El uwe y Few Note 1 The Session page isn t available for ordinary users 2 Users with User Management permissions can only see the sessions of ordinary users 3 The Category heading lists the type of user who has logged in SA Super Administrator Admin Administrator Normal user User The meanings of the headings at the top of the page are fairly straightforward The P heading refers to the IP address that the user has logged in from the Device and Port headings show which device and port the user is currently accessing The Bus ID refers to the bus that the us
129. er IP Switch User Manual The Connections page is organized into several main areas All the devices ports and outlets that a user is permitted to access are listed in the Sidebar at the left of the page In addition to KVM over IP device listings if any PON Power Over the Net devices are connected to the switches they are listed separately below the switch listings If any Blade Servers have been deployed they are listed separately below the PON devices Configuration and operation of KVM devices and ports are discussed on page 101 configuration and operation of PON devices and outlets are discussed on page 104 configuration and operation of Blade Servers are discussed on page 109 Note Power Over the Net devices are also referred to as PDUs Power Device Units After selecting a device port or outlet in the Sidebar clicking entries on the menu bar Browser GUI or tab bar AP GUI opens information and configuration pages related to the item selected in the Sidebar 94 Chapter 6 Port Access The Sidebar All KVM switches PON devices and Blade Servers including their ports and outlets are listed in a tree structure in the Sidebar at the left of the screen JMO User Management ag 01 Linux CC 123 dl 102138 Lg 03 717517 40 Lg 104 dl 10517170 17 200 kg 06 test id 107 Lg 108 Ed 0917170 17 24 CC2000 ia 1101 2m kg 112 Le 113 dl 14 Le 15 La nel dd 17
130. er is currently on Bus 0 refers to the Local Console s bus Note 1 The sort order of the information displayed can be changed by clicking the column headings 2 The Bus ID also displays on the control panel see page 59 See Users and Buses page 219 for information about buses This page also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session at the bottom of the main panel 119 KVM over IP Switch User Manual Access Administrators use the Access page to set user and group access and configuration rights for switches and ports Note The Access page only appears for those users with User Management permissions It isn t available for other users Device Level Browser GUI Interface If a switch is chosen in the Sidebar the Main panel looks similar to the one shown below G Lane E 7 i ri i E ri gt The main panel consists of two columns Name and Config Name lists all the users and groups that have been created Config indicates the users who have Configuration privileges A check mark y indicates that the user has permission to make changes to the switch configuration settings see Chapter 8 Device Management an X means that the user is denied permission to make configuration changes Click the icon to toggle permission for Administrators and Users S
131. erver you are installing See Adapter Cable Connection Diagram page 28 Plug a cable from the LAN or WAN into the KVM over IP switch s primary network interface socket Optional Plug another cable from the LAN or WAN into the KVM over IP switch s backup secondary network interface socket Optional Use Cat 5e cable to connect the KVM over IP switch s PON port to an SA0142 Adapter Connect the Adapter to the PON IN port of a Power Over the Net unit 25 KVM over IP Switch User Manual Note 1 For Power Over the Net M units and Power Distribution Units go to Device Management OOBC Console Port Settings of the GUI and select a Baud Rate of 38400 bps 2 Make sure the CC Management function is disabled for both the KN and PN 3 The PON unit shown in the example is the PNO108 See Supported Power Over the Net Units and Supported Power Distribution Units page 276 for a list of suitable units 7 Optional Use Cat Se cable to connect the KVM over IP switch s Modem port to an SA0142 Adapter Connect the Adapter s serial connector to the modem s DB 9 port 8 Ground the switch using proper grounding wire to connect the switch s grounding terminal to a suitable grounded object Note Do not omit this step Proper grounding helps to prevent damage to the unit from surges or static electricity 9 Plug the power cords supplied with your package into the switch s power socket
132. ervice Ports Program 9000 HTTP 80 HTTPS 443 SSH 22 Telnet 23 Redundant NIC m IPv4 Settings IP Address Obtain IP address automatically DHCP Set IP address manually Fixed IP IP Address 172 17 17 23 Subnet Mask 255 255 255 0 Default Gateway 0 0 0 0 DNS Server Obtain DNS server address automatically Set DNS server address manually Preferred DNS server Alternate DNS server IPV6 Settings IP Address Obtain IPv6 address automatically DHCP O Set IPv6 address manually Fixed 1P IPv6 Address Subnet Prefix Length Default Gateway DNS Server obtain DNS server address automatically O Set DNS server address manually Preferred DNS server Alternate DNS server Network Transfer Rate 99999 KBps H Save cose Each of the elements on this page is described in the sections that follow 157 KVM over IP Switch User Manual IP Installer The IP Installer is an external Windows based utility for assigning IP addresses to the KVM over IP switch Click one of the radio buttons to select Enable View Only or Disable for the IP Installer utility See ZP Installer page 250 for IP Installer details Note 1 If you select View Only you will be able to see the KVM over IP switch in the IP Installer s Device List but you will not be able to change the IP address 2 For security we strongly recommend that you set this to View Only or Disable after each use
133. es you don t want Control Panel Style comes up Enabling Transparent makes the Control Panel semi transparent so that you can see through it to the display underneath Enabling con causes the Control Panel to display as an icon until you mouse over it When you mouse over the icon the full panel 90 Chapter 5 The User Interface Item Description Screen Options If Full Screen Mode is enabled the remote display fills the entire screen If Full Screen Mode is not enabled the remote display appears as a window on the local desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll If Keep Screen Size is enabled the remote screen is not resized Ifthe remote resolution is smaller than that of the local monitor its display appears like a window centered on the screen Ifthe remote resolution is larger than that of the local monitor its display is centered on the screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll If Keep Screen Size is not enabled the remote screen is resized to fit the local monitor s resolution Scrolling Method In cases where the remote screen display is larger than your monitor you can choose how
134. etails about mounting them I Disable Hig 3 If your device only supports full speed USB put a check in the Disable High Speed USB Operation Mode checkbox 4 To add additional media sources click Add and select the source as many times as you require Up to three virtual media choices can be mounted The top three in the list are the ones that are selected Virtual Media and Smart Card readers can be mounted at the same time To rearrange the selection order highlight the device you want to move then click the Up or Down Arrow button to promote or demote it in the list 5 Read refers to the redirected device being able to send data to the remote server Write refers to the redirected device being able to have data from the remote server written to it For the redirected device to be writable as well as readable click to put a check in the Enable Write checkbox Virtual Media Control T x write Mode Device Type Device Name Path Local Smart USB1 CCID USB Reader Drive DA A C Enable write Folder E manuals O Enable write Disk USB Mass Storage Device G y I Disable High Speed USB Operation Mode Remove Mount Note If a redirected device cannot be written to it appears in gray 81 KVM over IP Switch User Manual 6 7 To remove an entry from the list select it and click Remove After you have made your media source selections click Mount The dialog box closes The virtual
135. ey in the IPv4 address IPv6 address or domain name of your SMTP server in the SMTP Server IP Address field Key in the email address of the person responsible for the SMTP server or some other equally responsible administrator in the Email From field Key in the email address addresses of where you want the report sent to in the To field If you are sending the report to more than one email address separate the addresses with a comma or a semicolon If your server requires a secure SSL connection put a check in the SMTP server requires secure connection SSL checkbox If your server requires authentication put a check in the SMTP server requires authentication checkbox then key in the appropriate account name and password in the fields below When you have finished making your settings on this page click Save 172 Chapter 8 Device Management Security The Security page is divided into 7 main panels as described in the sections that follow Login Failures For increased security the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully Login Failures Enable Allowed Timeout min Lock Client PC Lock Account To set the Login Failures policy check the Enable checkbox the default is for Login Failures to be enabled The meanings of the entries are explained in the table below Entry Expla
136. field and its port number in the Port field If you don t know the port number contact your Administrator When the IP address and Port number have been specified click Connect See Connecting Windows Client AP page 47 for details When you have finished with your session and come back to this dialog box click Disconnect to end the connection Message Panel Located just to the right of the Server panel the Message panel lists status messages regarding the connection to the KVM over IP switch Switch to Remote View Once you have been authenticated see Connecting Windows Client AP page 47 for details this button becomes active Click it to switch to the GUI Main Page The GUI Main Page is described on page 56 50 Chapter 4 Logging In Connecting Java Client AP To connect to a KVM over IP switch do the following 1 From the Server List box double click the device that you wish to connect to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Login The Login dialog box appears Login Username Po Password 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Remote View button becomes active Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 48
137. for details 2 If Keep Screen Size is not enabled see Screen Options page 91 use the AutoSync feature see Video Settings page 73 to sync the local and remote monitors 3 If Keep Screen Size is enabled you can scroll to the areas that are off screen The remote screen is rotated 90 degrees Enable Keep Screen Size see Control Panel Configuration page 90 cannot run Net Meeting when the WinClient is running Enable Keep Screen Size see Control Panel Configuration page 90 After logging in can t open the WinClient ActiveX viewer You don t have the authority to install the WinClient Con trol add on on your client computer Have the person with administrator privileges on your client computer run the program the first time to get it installed It will open for you after that 2 Under Vista you must also add the switch s URL address to the list of trusted sites Tools Internet Options Security Trusted Sites Sites 244 Appendix Problem Resolution Under Vista after open the WinClient ActiveX viewer and try to mount a 4 driver or removable disk get a Driver not ready message This is a result of Vista s UAC User Account Control There are two methods to resolve this problem If you are your client computer s administrator open your browser by right clicking its icon and choosing Run as then choose to run
138. g box with basic settings The options in the basic dialog box allow you to adjust the Screen Position set Auto Sync and slide the Performance bar setting Selecting the Advanced button opens the Advanced Video Settings dialog box providing more detailed options including RGB Gamma Video Quality Enable Refresh Transparency and Color Depth Control as shown below Basic Video Settings Video Settings JE Screen Position mn a Preset Custom 4 Fair lt Video Quality gt Excellent Performance E Low 512K ADSL High Enhanced Text Mode OK Cancel l 73 KVM over IP Switch User Manual Advanced Video Settings Video Settings Auto Sync Fair Performance Low ES r Screen Position RGB t Red Gain y e hal gt Green Gain 15 Preset 9 Custom y o Blue Gain E lt Video Quality gt Excellent Pl Set To Grayscale Hess 0 A BI2KADSL High Gamma Default v C Enhanced Text Mode Min Max Video Quality g 7 Enable Refresh Refresh every 10 seconds Transparency Low Color depth control 7 Enabled Low Hiah High OK Cance Userdef 1 y Save As Reset The meanings of the video adjustment options are given in the table Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons Auto Sync Click Auto Sync to have the vert
139. g the remote server pointer may not be at the location that your client computer pointer is at Mouse pointer confusion When log in with my Windows system the local and remote mouse pointers do not sync If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the non functioning pointer See Toggle mouse display page 65 and Mouse Pointer Type page 86 1 Check the status of the Mouse Sync Mode setting see Mouse DynaSync Mode page 88 If it is set to Automatic change the setting to Manual and refer to the information for Manual Mouse Synchronization on page 89 2 If you are in Manual mode use the AutoSync feature see Video Settings page 73 to sync the local and remote monitors 3 If that doesn t resolve the problem use the Adjust Mouse feature see Adjust mouse page 65 to bring the pointers back in step 4 If the above fails to resolve the problem refer to Additional Mouse Synchronization Procedures page 265 for further steps to take 241 KVM over IP Switch User Manual Problem Resolution When log in with my Mac system the local and remote mouse pointers do not sync There are two automatic Mouse DynaSync settings the default and Mac2 If mouse synchronization is not satisfactory with the default try the Mac 2 setting See the Note on page 89 for details When l
140. have forgotten it for example you can clear the login information with the following procedure Note Performing this procedure also returns all settings to their defaults To clear the login information and return all settings to their defaults do the following 1 Power off the KVM over IP switch and remove its housing 2 Use a jumper cap to short the mainboard jumper labeled J25 NU ET Power on the switch When the Link and 10 100Mbps LEDs flash power off the switch Remove the jumper cap from J25 NY En BY Close the housing and start the KVM over IP switch After powering on the unit you can use the default Super Administrator Username and Password see First Time Setup page 37 to log in 274 Appendix Factory Default Settings The default settings are as follows Setting Default Language English GUI Hotkey Scroll Lock Scroll Lock Port ID Display Port Number Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes disabled Beeper On Viewer Auto Detect Welcome Message Hide Accessible Ports Super Administrators Full for all ports All other users None for all ports Serial Adapter Pin Assignments SA0142 RJ45 F to DB9 M Black Connector DTE to DCE ee IP
141. he 24 hour HH MM SS format Click Set to save your settings Network Time To have the time automatically synchronized to a network time server do the following 1 Check the Enable auto adjustment checkbox 2 Drop down the time server list to select your preferred time server Check the Preferred custom server IP checkbox and key in either the IPv4 address IPv6 address or domain name of the time server of your choice 3 If you want to configure an alternate time server check the Alternate time server checkbox and repeat step 2 for the alternate time server entries 4 Key in your choice for the number of days between synchronization procedures 5 If you want to synchronize immediately click Adjust Time Now 185 KVM over IP Switch User Manual PON Devices Configuration Page When a PON device is selected in the Sidebar its Configuration page comes up Browser GU AP GUI 000000000000 200000000000 KA te Pons s 1 aooo 186 Chapter 8 Device Management Outlet Configuration The outlet configuration settings that can be made on this page are the same ones described under Power Management in the table on page 132 Click on a setting to drop down the list of choices To give more than one outlet the same setting at the same time click to put a check mark in front of the outlets you want to configure When you change the setting for any one of the outlets each
142. he KVM over IP switch cannot be accessed with the usual LAN based methods it can be accessed via the switch s modem port To enable support for PPP modem operation click to put a checkmark in the Enable Out of Band Access checkbox Note See PPP Modem Operation page 257 for PPP setup and operation PPP Settings C Enable Out of Band Access Dial Back Enable Dial Back Enable Fixed Number Dial Back Phone Number Enable Flexible Dial Back Use dial back phone number for the Username Password Dial Out Enable Dial Out ISP Settings Phone Number Account Name Password ee m Dial Out Schedule Every Daily at PPP online time minute s r Emergency Dial Out PPP stays online until network recovery PPP online time minute s r Dial Out Mail Configuration SMTP Server IP Address SMTP server requires secure connection SSL SMTP server requires authentication Account Name Password Email From To H Save close When you enable Out of Band Access the Enable Dial Back and Enable Dial Out functions become available as described in the sections that follow 170 Chapter 8 Device Management Enable Dial Back As an added security feature if this function is enabled the switch disconnects the calls that dial in to it and dials back to one of the entries specified in the table below Item Action Enable Fixe
143. he information displayed can be changed by clicking the column headings You can access a port from the main panel either by double clicking anywhere on its line entry or selecting it anywhere on its line entry and clicking Connect at the bottom right of the page 101 KVM over IP Switch User Manual Port Level When a port is selected in the Sidebar the Connections page changes to display the port connection and configuration options arte 2 Connections His Favorites Use Pr mences Sessions conss Pest Corgan i Sun t Peat Stakes Or rehourtatie im Sve ps Associated Link o wm res ana Port Number Port Nace e Connect PRE ice 7917 20 na 15 aus sn da ana i 20 di sr sir s ad he Oat Err On Le a ON 06 ON ON schedule muero 1 07 ON E B ata r I Select Alt sem FB Aho Y Fee The screen is divided into three major panels as described in the sections that follow Status The Status Panel displays the port s current status information including whether the port is online or offline and if the port is mountable Click the Connect button to view the port display via the switch s built in Win Viewer when using Windows Internet Explorer or Java Viewer when using other web browsers Associated Links The Associated Links panel displays ports that have been associated with the currently selected port Associations are configured on
144. he main Tab Bar and in the Sidebar 2 In addition to Filter there are also buttons for Scan and Array Mode at the bottom of the Sidebar These functions are discussed in Chapter 6 Port Access 3 There is a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it The default is at the upper center of the screen 56 Chapter 5 The User Interface There is an additional icon at the extreme right of the page E Click this icon to close the GUI Main Page and go to the display of the last selected port The GUI can be navigated via the keyboard as shown in the table below Keys Action Ctrl P Opens the Port Access page Ctrl U Opens the User Management page Ctrl D Opens the Device Management page Ctrl L Opens the Log page Ctrl M Opens the Maintenance page Ctrl A Opens the Download page F1 To see About information F2 To edit the port name of the selected port F4 Selects the Sidebar left panel F5 Selects the main right panel F7 Closes the GUI F8 To log out 57 KVM over IP Switch User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page E 172 17 17 10 JavaChent TA 4 Connections History Favoris UserPreterercos Sessions Access Pot Contigua Por Number Por Name Device Name Status
145. heckbox then check the severity options you want to filter for you can check more than one item Only events that match the severity ratings you specified appear in the display Note If the Severity checkbox is not checked here in the Filter panel the entire Severity column does not appear in the main panel Apply Click to apply the filter choices Reset Click this button to clear the entries in the dialog box and start with a clean slate Exit Click this button to exit the log filter function 193 KVM over IP Switch User Manual Log Notification Settings The Notification Settings page lets you decide which events trigger a notification and how the notification are sent out E Authentication events Login x A E Login fail x 7 E User locked x z 1P address locked x A Logout x gt End Session ES Browser Viewer started x Ea Browser Viewer ended ES A E KVM Viewer events Viewer switch port x x A Remote Virtual Media started x x A Remote Virtual Media stopped x x a Local Virtual Media started x x A Local Virtual Media stopped x x E Remote Card Reader started ES ES E Remote Card Reader stopped x x E Local Card Reader started x x z Local Card Reader stopped ES x E El PDU events PDU Outlet On PDU Outlet Off PDU Outlet Cycle E Modem events X x x K amp Modem dial in succeeded Modem dial in failed Modem dial out succeeded Modem dial out failed Modem dial back succe
146. hement ou du d branchement des blocs d alimentation permettant la connexion chaud veuillez respecter les lignes directrices suivantes Installez le bloc d alimentation avant de brancher le c ble d alimentation celui ci D branchez le c ble d alimentation avant de retirer le bloc d alimentation Si le syst me pr sente plusieurs sources d alimentation d connectez le syst me de l alimentation en d branchant tous les c bles d alimentation des blocs d alimentation N ins rez jamais d objets de quelque sorte que ce soit dans ou travers les fentes du bo tier Ils pourraient entrer en contact avec des points de tension dangereuse ou court circuiter des pi ces entra nant ainsi un risque d incendie ou de choc lectrique N essayez pas de r parer l unit vous m me Confiez toute op ration de r paration du personnel qualifi Si les conditions suivantes se produisent d branchez l unit de la prise murale et amenez la un technicien qualifi pour la faire r parer Le cordon d alimentation ou la fiche ont t endommag s ou raill s Du liquide a t renvers dans l unit 233 KVM over IP Switch User Manual L unit a t expos e la pluie ou l eau L unit est tomb e ou le bo tier a t endommag Les performances de l unit sont visiblement alt r es ce qui indique la n cessit d une r paration L unit ne fonctionne
147. ical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen Note 1 If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync 2 This function works best with a bright screen 3 If you are not satisfied with the results use the Screen Position arrows to position the remote display manually 74 Chapter 5 The User Interface Options Usage RGB Drag the slider bars to adjust the RGB Red Green Blue values When a RGB value is increased the RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote video display is changed to grayscale Clicking the Reset button brings the RGB settings back their default values Gamma Performance Enhanced Text Mode This section allows you to adjust the video display s gamma level This function is discussed in detail in the next section Gamma Adjustment Use the slide bar to select the type of Internet connection that the local client computer uses The switch will use that selection to automatically adjust the Video Quality settings to optimize the quality of the video display Since network conditions vary if none of the pre set choices seem to work well you can select Advanced and use the Video Quality slider bar to adjust the settings to suit your conditions Check this to solve
148. ick Add to at the bottom of the main panel The switch that the port belongs to is added to the container the selected port is appended under the switch Note To add multiple ports at the same time hold the Shift or Ctrl key down while you make your Sidebar selections then drag or copy the entire group to the Favorites panel 4 Repeat step 3 for any other Favorite categories you wish to create Connections History Favertes UsesPreferences Sessions Access Pot Configzston gt Tapa 5 ad NIZA a Note Favorites can be selected for filtering in the Sidebar See Filter page 97 for details 115 KVM over IP Switch User Manual Modifying a Favorite To modify a Favorite or one of the items contained in it right click on it then select a choice from the popup menu that appears To edit a Favorite s name Click on it once wait a second then click again You can edit the name after the display changes to provide a text input box This is the same procedure as the one described for port naming see Port Outlet Naming page 99 OT Select the Favorite in the main panel then click Modify at the bottom of the main panel 116 Chapter 6 Port Access User Preferences The User Preferences page allows users to set up their own individual working environments The switch stores a separate configuration record for each user profile and sets up the working configur
149. ils 2 For the Reboot option the outlet must be configured with System After AC Back or Modem Ring Resume as its operating mode The Synchronization checkbox is read only Whether it is enabled or not is set on the Port Configuration Power Management page see page 126 When Synchronization is enabled the outlets on devices with more than one power supply can all be operated at the same time Note For the Reboot option the outlets must be configured with System After AC Back as the operating mode 103 KVM over IP Switch User Manual PON Devices Device Monitor Page Power Over the Net PON devices that are connected to the switches display below the KVM switches in the Sidebar When a PON device is selected in the Sidebar the Device Monitor page appears 3 3 fe 19 ATUSEN Pia Peones psc Faces Use Polanco Sessera dm sua wna Ji ie F 8 PA dns ra dns re wr rs il 1104122 re win re di rw win re qu e ea PE rw gt i re Pm rw ace 103 ce 410 E cw 108 re 108 rs ra ce we Cow wl re o 109 s N0 em wna 111 na wns ene na a a Y ova SR cre 2 bone 1 Oa ow B rusa ss 20 B niione Osn El ayos y Fe The Main Panel PON View Device Monitor History Favorites UserPreferences Sessions Access Name Description S 1 Ela PN7320 pe 101 port 1 associated with port 05 per 102 associated with port 05 pa 10
150. ils Une fois qu une unit a t ins r e dans le b ti tendez avec pr caution le rail dans une position de verrouillage puis faites glisser l unit dans le b ti Ne surchargez pas le circuit de l alimentation CA qui alimente le b ti La charge totale du b ti ne doit pas d passer 80 de la capacit du circuit Assurez vous que tous les quipements utilis s sur le b ti y compris les multiprises et autres connecteurs lectriques sont correctement mis la terre Assurez vous que les unit s pr sentes dans le b ti b n ficie d une circulation d air suffisante Assurez vous que la temp rature ambiante de fonctionnement de l environnement du b ti ne d passe pas la temp rature ambiante maximale sp cifi e pour l quipement par le fabricant Ne marchez sur aucun appareil lors de la maintenance d autres appareils d un b ti 235 KVM over IP Switch User Manual Technical Support International For online technical support including troubleshooting documentation and software updates http eservice aten com For telephone support see Telephone Support page iv North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand
151. in At Checking any of these items requires users to Least include at least one uppercase letter one lowercase letter or one number in their password Note This policy only affects user accounts created after this policy has been enabled and password changes to existing user accounts Users accounts created before this policy was enabled and there is no change to the existing passwords are not affected Disable Duplicate Login Check this to prevent users from logging in with the same account at the same time 178 Chapter 8 Device Management Encryption Encryption Keyboard Mouse O Des O 3DEs O AES O RC4 O Random Video O Des O 3DEs O Ags O RC4 C Random Virtual Media O DES O 3DES O AES O RC4 CI Random These flexible encryption alternatives for keyboard mouse video and virtual media data let you choose any combination of DES 3DES AES RC4 or a Random cycle of any or all of them Enabling encryption affects system performance no encryption offers the best performance the greater the encryption the greater the adverse effect If you enable encryption the performance considerations are as follows RC4 offers the least impact on performance DES is next then 3DES or AES The RC4 DES combination offers the least impact of any combination 179 KVM over IP Switch User Manual Mode r Working Mode Y Enable ICMP Enable FIPS Y Enable Multiuser Operation
152. inal port and original bus Note 1 Independent bus switching does not work when Auto Scan Mode or Panel Array Mode is being used by one of the members of the bus 2 If Enable First Rider Transfer is enabled see page 156 only the first user on a bus can switch to an un accessed port Other users on the bus cannot switch ports unless there is a bus that is already connected to the port they would like to access or there is a free bus available We recommend that the user who starts Panel Array Mode set it to display at least four panels Otherwise 1t is possible that the other users may only receive part of the picture 219 KVM over IP Switch User Manual This Page Intentionally Left Blank 220 Chapter 13 The Log Server The Windows based Log Server is an administrative utility that records all the events that take place on selected KVM over IP switches and writes them to a searchable database This chapter describes how to install and configure the Log Server Installation 1 Log into the KVM over IP switch see page 43 2 Click the Download tab and download the Log Server AP program 3 Go to the location on your hard disk that you downloaded the Log Server program to and double click its icon LogSetup exe to bring up the Windows Client Connection Screen Note If the browser cannot run the file save it to disk instead and run the file from your disk The Log Server installation scre
153. ing specific words or strings When you access this function a screen similar to the one below appears xi Search Options Server List Priority List New search 10 0 13 233 Search last results C Search excluding last results Start date Start time End date End time Pattern 200816 135518 Result 7 fss19 erver 10 0 13 233 2009 11 16 15 13 27 2009 11 17 13 49 06 2009 11 17 13 51 02 2009 11 17 13 51 48 2009 11 17 13 51 49 2009 11 17 13 51 49 2009 11 17 13 51 56 2009 11 17 13 51 56 2009 11 17 13 52 21 2009 11 17 13 52 22 Search User administrator changes to 03 9120 CN8 to 14 User administrator from 00 19 DB E4 8C C5 10 0 13 178 attemping to login User at 00 19 DB EA 8C C5 10 0 13 178 logged out Sys Connected to 10 0 13 178 00 19 DB EA 8C C5 User administrator IP 10 0 13 178 attemping to login Sys Access via Java client IP 10 0 13 178 Sys Disconnected from 10 0 13 178 00 19 DB EA 8C C5 User IP 10 0 13 178 logged out Sys Connected to 10 0 13 178 00 19 DB EA 8C C5 User administrator IP 10 0 13 178 attemping to login Print Export Exit _ eee 224 Chapter 13 The Log Server A description of the items is given in the table below Item Description New search This is one of three radio buttons that define the scope of the search If it is selected the search is performed on all the events in the database f
154. ion that the certificate is trusted Certificate 2h x General Details Certification Path Ed This certificate is intended for the following purpose s Ensures the identity of a remote computer Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Install Certificate Issuer Statement 270 Appendix Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs Security Alert xi Information you exchange with this site cannot be viewed or Ly changed by others However there is a problem with the site s security certificate iv The security certificate is from a trusted certifying authority iv The security certificate date is valid 4 The name on the security certificate is invalid or does not match the name of the site Do you want to proceed va Veeco You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Select Internet Options gt Advanced Scroll to the bottom of the list and uncheck Warn about trusted certificates internet options rE Settings O Allow active content from CDs to run on My Computer Allow active content to run in files on My Computer Allow software to run or install even if
155. iption Permissions M Device Management F Port Configuration User Management M Maintenance M System Log T View Only I windows Client I Java Client F SSH Client I Telnet Client I Force to Grayscale I Power Management H Save 142 Chapter 7 User Management 3 Enter the required information in the appropriate fields A description of each of the fields is given in the table below Field Description Group Name A maximum of 16 characters is allowed Description Additional information about the user that you may wish to include A maximum of 63 characters is allowed Permissions Permissions and restrictions for groups are set by checking the appropriate boxes These are the same permissions as the ones specified for Users See Permissions page 139 for details At this point you can assign users to the group by selecting the Members tab the Members page is discussed on page 147 You can also assign the group s port access rights by selecting the Devices tab the Devices page 1s discussed on page 149 Note Optionally you can skip this step now to add more groups and assign users to them and come back to it later When your selections have been made click Save When the Operation Succeeded message appears click OK Click Group in the Sidebar to return to the main screen The new group appears in the Sidebar Group list and in the main panel The Sidebar Gro
156. itch its fixed network address See Network page 157 The Local Console The easiest way to assign an IP address is from the local console Refer to First Time Setup page 37 for details on the procedure involved IP Installer For client computers running Windows an IP address can be assigned with the IP Installer utility The utility can be obtained from the Download area of our website Look under Driver SW and the model of your switch After downloading the utility to your client computer do the following 1 Unzip the contents of PInstaller zip to a directory on your hard drive 2 Goto the directory that you unzipped the IPInstaller program to and run IPInstaller exe A dialog box similar to the one below appears Network Device IP Installer 5 xi Device List Model Name MAC Address IP Address KN4132 00 10 74 61 00 02 10 0 100 80 About j Obtain an IP address automatically DHCP Specify an IP address Enumerate IP Address 10 0 100 80 Set IP Subnet Mask 255 255 255 0 10 0 100 1 Gateway 250 Appendix 3 Select the KVM over IP switch in the Device List Note 1 If the list is empty or your device doesn t appear click Enumerate to refresh the Device List 2 If there is more than one device in the list use the MAC address to pick the one you want The KVM over IP switch s MAC address is located on its bottom panel 4 Sel
157. kdays or Daily then drop down the list to select which day the operation is to start on Time Click the Date Time button to select the time and date the operation is to start on Note If there is a conflict between the day set in the Period panel and the time the operation is supposed to start a message will appear informing you of the problem Click the Date Time button and reset the time and date 4 When you have finished making your configuration settings click Save 5 Repeat the above steps to set up additional schedules To modify a schedule select it in the main panel then click Modify The Outlet Schedule dialog box comes up make your changes then click Save To delete a schedule select it in the main panel then click Remove To run all power operations listed in the Outlet Schedule dialog box now without waiting for the scheduled time to arrive click Run To stop all power operations listed in the Outlet Schedule dialog box click Stop Synchronization If more than one outlet has been selected for association with a port Synchronization can be used to standardize their configurations Enabling Synchronization by checking the checkbox brings up the Pon Outlet Configuration dialog box see Configuration page 131 The settings that you make are applied to all the outlets associated with the port so that their settings are all the same and all the outlets associated with the
158. keys to highlight the tar get item 2 Press Enter to bring up the list of choices 3 Use the Up and Down Arrow keys to highlight your choice then press Enter When you have finished press the Down Arrow key to highlight Save then press Enter User Preferences User Preferences lets you set a hotkey that brings you back to the access screen from the session you are working in When User Preferences is selected press the Down Arrow key to highlight the current hotkey letter Key in the new letter to overwrite the current one When you have finished use Down Arrow to highlight Save then press Enter Logout When Logout is selected press the Down Arrow key to highlight Exit then press Enter 264 Appendix Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization you should perform the following Operations on the servers that connect to the switch Note 1 These procedures are to be performed on the servers attached to the switch s ports not on the client computer you are using to access the KVM over IP switch 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it Windows 1 Windows 2000 a Open the Mouse Properties dialog box Control Panel
159. l Server 2 show up in the list Exit Clicking Exit closes the filter dialog 97 KVM over IP Switch User Manual Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree When you right click an item a list with various options pops up Expand Copy Note The screenshot shows an example of just one of the pop ups that can appear The items that appear in the pop up depend on whether you are logged in remotely or from a Local Console what your user type is and whether you selected a switch or a port The following table lists and explains all of the possible items that may appear Item User Type Explanation Expand Administrators If the device s ports are nested not displayed Collapse Users the dialog box entry is Expand Click Expand to display the nested ports If the device s ports are displayed the dialog box entry is Collapse Click Collapse to nest the ports Note 1 This item only appears for switches or for ports that have child devices connected to them 2 This has the same effect as clicking the or in the tree structure Copy Administrators This item is only available for ports After selecting Users Copy you can Paste the port into the Favorites page See Adding a Favorite page 114 for details 98 Chapter 6 Port Access Port Outlet Naming For convenience
160. l KA7177 media smart card reader support Note If you use Adapter Cables purchased prior to your switch purchase you may have to upgrade the Adapter s firmware see page 198 Chapter 1 Introduction Operating Systems Supported operating systems for remote user computers include Windows 2000 and higher and those capable of running the Java Runtime Environment JRE 6 Update 3 or higher Linux Mac Sun etc Supported operating systems for the servers connected to the switch s ports are shown in the table below OS Version Windows 2000 and higher Linux RedHat 7 1 and higher Fedora Core 2 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 2 and higher Browsers Supported browsers for users that log into the KVM over IP switch include the following Browser Version IE 8 and higher Chrome 8 0 and higher Firefox Windows 3 5 and higher Linux 3 0 and higher Safari Windows 4 0 and higher Mac 3 1 and higher Opera 10 0 and higher Mozilla Windows 1 7 and higher SUN 1 7 and higher Netscape 9 0 and higher See Mac Systems page 246 for further information KVM over IP Switch User Manual Components KN8132V Front View M
161. l result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company To prevent damage to your installation it is important that all devices are properly grounded The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or
162. local and remote operators to monitor and access multiple servers from a single console The KN4164V KN8132V KN8164V can control up to 32 64 servers and by cascading compatible KVM switches as many as 512 servers can be controlled on a complete two stage installation These V Series KVM over IP switches provide superior video quality with resolutions up to 1920 x 1200 fast virtual media access to connected USB drives and supports IPS 140 2 level 1 security standards The switches in this series are differentiated according to the number of buses they support and the number of KVM ports they provide as shown below Model Bus Support KVM Ports KN4164V 1 Local 4 Remote 2U 64 KN8132V 1 Local 8 Remote 1U 32 KN8164V 1 Local 8 Remote 2U 64 Each bus permits a separate user session so that up to 5 1 Local 4 Remote or nine 1 Local 8 Remote concurrent independent connections to the attached servers can take place The diagram below shows how the KN8164V KN8132V switches can be connected and accessed locally and remotely CLR dE 0 Y a gt Pil emote 0 0 0 ya y0 ya ani 2 ET y E Remote Remote KVM over IP Switch User Manual Since the switches use TCP IP for their communications protocol they can be accessed via their IP addresses from anywhere on the LAN WAN or Internet whether the connecting computer is loc
163. ltiple users to gain access to a server simultaneously Chapter 1 Introduction Integration with ALTUSEN CC2000 Management software Power Association enables the switch s KVM ports to be associated with a PDU s power outlets for remote power management of the servers from the switch s interface Manage browser access Browser http https IPv6 capable Easy to Use Interface Local Console browser based and AP GUIs offer a unified multi language interface to minimize the user training time and increase productivity Multiplatform client support Windows Mac OS X Linux Sun Multi browser support Internet Explorer Chrome Firefox Safari Opera Mozilla Netscape Browser based Ul in pure Web technology allows administrators to perform administrative tasks without pre installed Java software package required Launch multiple Virtual Remote Desktops to control multiple servers from the same login session Magic Panel Full screen or sizable and scalable Virtual Remote Desktop Panel Array Mode available to both local console and remote access users Keyboard Mouse Broadcast keyboard and mouse inputs can be duplicated on all the attached servers Video syncing with the local console local console monitor s EDID information stored on the KVM Adapter Cables for display resolution optimization Advanced Security Remote authentication support RADIUS LDAP LDAPS and MS Active Directory
164. luding the number of blades installed Click Save to add the blades server to the installation Modifying Deleting a Blade Server To modify a blade server s configuration first select it in the Sidebar then click Modify Make your changes on the Setup Blade Server dialog box To remove a blade server first select it in the Sidebar then click Delete Web Access To access the blade server s Web page first select it in the Sidebar then click Access Web 190 Chapter 9 Log Overview The KVM over IP switch logs all the events that take place on it To view the contents of the log click the Log tab The device s Log Information page similar to the one below appears Browser GUI A AP GUI 191 KVM over IP Switch User Manual Log Information The Log Information page displays events that take place on the KVM over IP switch and provides a breakdown of the time the severity the user and a description of each one You can change the sort order of the display by clicking on the column headings The log file tracks a maximum of 512 events When the limit is reached the oldest events get discarded as new events come in The purpose of the buttons at the bottom of the page are described in the following table Button Explanation Pause Clicking Pause stops the display of new events When the display is paused the button changes to Resume Click Resume to start displa
165. mand Sun xset m 1 Linux xset m 0 or xset m 1 If one doesn t help try the other Linux using the Redhat AS3 0 mouse mode xset m 1 266 Appendix Additional Video Resolution Procedures If you are running Windows and wish to use new refresh rates do the following 1 Open Control Panel Display Settings Advanced Monitor 2 Inthe dialog box that comes up make sure that the Hide modes that this monitor cannot display checkbox is unchecked 3 Click the arrow at the right of the Screen refresh rate listbox and select the refresh rate you want from the list that appears Note Make sure that your monitor supports the refresh rate you choose if not you may seriously damage your monitor 267 KVM over IP Switch User Manual Trusted Certificates Overview When you try to log in to the device from your browser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed Security Alert xj Information you exchange with this site cannot be viewed or changed by others However there is a problem with the site s security certificate A The security certificate was issued by a company you have not chosen to trust View the certificate to detemine whether you wart to trust the certifying authority The security certificate date is valid A The name on the security certificate is invalid
166. mber Make your device assignments according to the information described under Assigning Device Permissions From the User s Notebook page 149 152 Chapter 8 Device Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar Browser GUI AP GUI k See OG 153 KVM over IP Switch User Manual General The General section of the Device Information page displays the name of the selected device its firmware version the FPGA Field Programmable Gate Array and information about its network configuration Note The AP GUI version presents the same information as the Browser version Scroll through the list to see the additional entries Environment The lower panel presents information concerning the device s environment as described in the table below Item Description Power Supply Detection The icons for Power Supply 1 and Power Supply 2 display in gray when there is no power to the power supply they display in blue when power is present When this function is enabled there is a check in the checkbox if there is only one source of power the switch will beep constantly to warn you of the problem If you are at the Local Console you will see a message asking you to confirm that your intention is to only have one power s
167. ment endommag e N utilisez pas l unit proximit de l eau Ne placez pas l unit proximit de ou sur des radiateurs ou bouches de chaleur Le bo tier de l unit est dot de fentes et d ouvertures destin es assurer une ventilation ad quate Pour garantir un fonctionnement fiable et prot ger l unit contre les surchauffes ces ouvertures ne doivent jamais tre bloqu es ou couvertes L unit ne doit jamais tre plac e sur une surface molle lit canap tapis etc car ses ouvertures de ventilation se trouveraient bloqu es De m me l unit ne doit pas tre plac e dans un meuble ferm moins qu une ventilation adapt e ne soit assur e Ne renversez jamais de liquides de quelque sorte que ce soit sur l unit D branchez l unit de la prise murale avant de la nettoyer N utilisez pas de produits de nettoyage liquide ou sous forme d a rosol Utilisez un chiffon humide pour le nettoyage de l unit L appareil doit tre aliment par le type de source indiqu sur l tiquette Si vous n tes pas s r du type d alimentation disponible consultez votre revendeur ou le fournisseur local d lectricit Afin de ne pas endommager votre installation v rifiez que tous les p riph riques sont correctement mis la terre L unit est quip e d une fiche de terre trois fils Il s agit d une fonction de s curit Si vous ne parvenez pas ins rer la fiche dans
168. n 40 MOVING ON Eee de Are Re can cats oe asis 42 Chapter 4 Logging In OVervie Wen See a va eS ae Ge ees 43 Local Console Login 43 Browser Login s2 inam feta een tee wd doe ann e are et Paes 44 Windows Client AP Login 45 The Windows Client AP Connection Screen 46 Connecting Windows Client AP 47 The File Mende ete kere ale Sard ment en eee 48 Java Client AP Login 49 The Java Client AP Connection Screen 50 Connecting Java Client AP 51 Chapter 5 The User Interface The Web Browser Main Page 53 Page Components 54 The Tab Bar ii ri ties ea te ga aga laa eRe a 55 The AP GUI Main Page 56 The Local Console GUI Main Page 58 The Control Panel sco se ste vee dates E fe dah Sale a 59 WinClient Control Panel 59 WinClient Control Panel Functions 61 A T e R Al dd 64 O aos cence eck eg ek EEG a a Mn Ged hace ged en goa Anar 64 User Macros s tects athe Gti wha dase wa ped lt oe oes 66 System Macros 70 Video Settings punn in ged manne db un dus 73 viii KV
169. n Serial Video 1920 x 1200 60Hz Scan Interval 1 255 secs I P Rating 100 240VAC 50 100 240VAC 50 100 240VAC 50 60Hz 1 0A 60Hz 1 0A 60Hz 1 0A 237 KVM over IP Switch User Manual Function KN4164V KN8132V KN8164V Power Single Power 110V 67 9W 220V 110V 72 6W 220V 110V 82 5W 220V Consumptio 66 4W 71 7 81W n Dual Power 110V 26 2W 220V 110V 28 3W 220V 110V 35 5W 220V 25 4W 28W 34W Environmen Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Non condensing Properties Weight 7 00 kg 5 80 kg 7 07 kg Dimensions 43 36 x 41 26 x 43 36 x 41 21 x 43 36 x 41 26 x LxWxH 8 80 cm 4 40 cm 8 80 cm 238 Appendix Troubleshooting General Operation Problem Resolution lam confused about which equipment the terms Local and Remote refer to See Terminology page xvii for details Erratic Operation The KVM over IP switch needs to be started before any cascaded switches 1 Make sure to power it on before powering on the switch 2 If the cascaded switch was started before the KVM over IP switch reset or restart the cascaded switch Press and release the Reset switch see Reset Switch page 11 have been given an account but am unable to log in 1 Make sure that you have correctly specified your Username and Password 2 Make sure that the administra
170. n The KVM over IP switch supports multiuser operation When multiple users simultaneously access the switch from client computers the rules of precedence that apply are shown in the following table Operation Rule General Each bus is independent For an explanation of the method by which users are assigned to buses see the next section Users and Buses Each user can open his own independent GUI Main Page Auto Scan Mode If a user has invoked Auto Scan Mode see page 213 and then another user logs on and gets assigned to the same bus at first the new user sees the GUI Main Page but as soon as he accesses any port he automatically enters Auto Scan Mode since he is sharing the bus with the original user Any user on the bus can halt Auto Scan Mode by recalling the GUI Main Page When this occurs Auto Scan Mode stops and all the other users on the bus are switched to the port that was being accessed when Auto Scan Mode stopped Panel Array Mode If a user has invoked Panel Array Mode see page 216 and then another user logs on and gets assigned to the same bus at first user the new user sees the GUI Main Page but as soon as he accesses any port he automatically enters Panel Array Mode since he is sharing the bus with the original user Panel Array Mode continues until the original user stops it Administrators can override Panel Array Mode however Only the user who starts Panel
171. n the second interface is usually inactive If there is a network failure on the first interface the switch automatically switches to the second interface Redundant NIC Enabled Single IP Address for Both Interfaces To enable the Redundant NIC function do the following 1 Click to put a check in the Redundant NIC checkbox 2 Network Adapter I is selected in the network adapter listbox and the listbox is disabled you cannot configure Network Adapter 2 3 Configure the IP and DNS server addresses for Network Adapter 1 see the sections below Redundant NIC Not Enabled Two IP Addresses If you choose not to enable the Redundant NIC function the two NICs can be configured with separate interfaces Users can log into the KVM over IP switch with either IP address To set up the switch with this configuration do the following 1 If there is a check in the Redundant NIC checkbox click to remove it 2 In the network adapter listbox select Network Adapter 1 3 Configure the IP and DNS server addresses for Network Adapter 1 see the sections below 4 Drop down the network adapter listbox select Network Adapter 2 5 Configure the IP and DNS server addresses for Network Adapter 2 159 KVM over IP Switch User Manual IPv4 Settings IP Address IPv4 is the traditional method of specifying IP addresses The KVM over IP switch can either have its IP address assigned dynamically DHCP or it can
172. n By a3 Corrector History Favoites UsecPretorences Sessions Access PoxtConfigawiy Sovriont Windows Cert AP DowrlosdJ ave Chert AP Port Number Pot Name Device Name Dowwtend Log Server AP ML 02 PALA Otfine 03 71751740 PAL Orire a PML Otfine 6 PAL Offre tes PM Lab Otfine or PM Lab Offine PM Lab Offine ci PM Lab Otfine 10 PMLab Offine n PML Offine 12 PML Offine y PM Led Offine m PML Oifine 5 PML Offine 16 PML Offine 7 PML Offine gt Derbi chek apres Enter Correa O sen E ame F Fam Click the program you want to download save it to a convenient location on your hard disk and run it from there 207 KVM over IP Switch User Manual This Page Intentionally Left Blank 208 Chapter 12 Port Operation Overview After you have successfully logged in see Logging In page 43 the KVM over IP switch opens to the Port Access tab s Connections page with the first KVM over IP switch selected in the sidebar Y amp 2 O 10 E A Sana o Conmecicna History Faventie Uca Preta Sessera Access Pod Configuration il ML CC 173 2 K o TIS 17 Pile Online u PU Lab Dire 6 717017 200 PALA Dire 05 tes PAUL Dire o TES One 0 Pub Offre 03 NOHA PL Oire 1 PM Lado Cir n ETES Dire 12 TES Otte 13 ae Orire Pile Oike 15 TES Omen 16 PM La ome 7 Po Lab Otre a Y Dobie cick or prer Erter Q coma Bs
173. n El awhe Y Po Note 1 The WinClient and Java Client AP programs have a hidden Control Panel at the upper center of the screen that becomes visible when you mouse over it The Browser version s Control Panel only appears after you switch to a port The Control Panel is discussed on page 59 2 See KVM Devices and Ports Connections Page page 101 for details about the Port Access Connections page 209 KVM over IP Switch User Manual Connecting to a Port All the devices ports and outlets that a user is permitted to access are listed in the Sidebar at the left of the page To connect to a port when a device is selected in the Sidebar double click its icon in the Sidebar or double click anywhere on its line entry in the main central panel or select it in the main panel and click Connect at the bottom right of the page To connect to a port when the port is selected in the Sidebar click Connect at the right of the Status panel see Status page 102 Once you switch to a port its screen displays on your monitor and your keyboard and mouse input affects the remote server 104 Places System ORQAAS Java Chen Comets nil Or fedora 210 Chapter 12 Port Operation The Port Toolbar The KVM over IP switch s interface provides a toolbar to help you with port switching operations from within the captured port To bring up the toolbar tap the GUI Hotkey Scroll Lock or Ctrl twice
174. n displays in its panel otherwise the panel is blank Mousing over a panel displays information about the port port name online status port access status and resolution You can access a server connected to a port by moving the mouse pointer over its panel and clicking You switch to the server exactly as if you had selected it from the Port Access page 216 Chapter 12 Port Operation Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array The toolbar can be dragged anywhere on the screen Mousing over an icon brings up a tooltip that provides a short description of the icon s function The icon functions are described in the table below Click and drag to move the toolbar Note This icon is only available with the Windows Clients To move the Java Client toolbars click on any empty space and drag Pause panel scanning leaving the focus on the panel that currently has it Move back four panels Move to the previous panel Move to the next panel Move ahead four panels Show More Ports Increase the number of panels in the array Show Fewer Ports Decrease the number of panels in the array Toggle 4 3 aspect ratio Exit Panel Array mode Note For issues affecting multiple user operation in Panel Array Mode see Multiuser Operation page 218 217 KVM over IP Switch User Manual Multiuser Operatio
175. n management from external sources It is organized as a notebook with two tabs each with a series of related panels as described below Event Destination Device Information Operating Mode Network ANMS oosc Security Date Time Bax SMTP Settings Destination 7 Enable report from the following SMTP Server SMTP Server FF Myserverres ecure connection 5 pa FT Myser ication SNMP Agent Account Name Password Authentication r Log Server Jv Enable MACAddess ICEFE5DESCB3 Service Port 8001 SNMP Trap 7 Enable Server IP Service Port r Syslog Server 7 Enable ServerlP Service Port H Save Close SMTP Settings To have the KVM over IP switch email reports from the SMTP server to you do the following 1 Enable the Enable report from the following SMTP server and key in either the IPv4 address IPv6 address or domain name of the SMTP server 2 If your server requires a secure SSL connection put a check in the My server requires secure connection SSL checkbox 162 Chapter 8 Device Management 3 If your server requires authentication put a check in the My server requires authentication checkbox and key in the appropriate account information in the Account Name and Password fields 4 Key in the email address of where the report is being sent from in the From field Note 1 Only one email address is allo
176. n order to bring up the calendar When you have made your calendar choices click the A icon at the lower right of the calendar panel End Date Time Filters for events from a specific date and time to a specific date and time First select the Start Date Time described above check End Date Time to set the ending date and time For the Web Browser interface after checking End Date Time you have to click inside the text box in order to bring up the calendar When you have made your calendar choices click the A icon at the lower right of the calendar panel Information Filters for a particular word or string Key the word or string into the Information text box Only events containing that word or string are displayed Wildcards for single characters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks User Filters for specific users First put a check in the User checkbox then key in the user s Username then click Apply Only events containing that Username are displayed Note If the User checkbox is not checked here in the Filter panel the entire User column does not appear in the main panel Severity Filters based on the severity rating of the event Least events appear in black Less events appear in blue Most events appear in red First put a check in the Severity c
177. nal Terminal is also available for access to more advanced instructions through a terminal like interface Available commands include BLADEDEBUG gt Debug blade server CLS gt Clears the screen ENABLERC4 gt Enable RC4 cipher ENABLESSLV2 gt Enables SSLv2 protocol ENABLESSLV3 gt Enables SSLv3 protocol GET gt Gets current configuration HELP gt Provides Help information for commands LDAPDEBUG gt Debugs Idap communication NETINFO gt Displays network statistics information PING gt Displays ping host information SETLDAPMEMBER gt Sets new value for ldap member SETLDAPMEMBEROF gt Sets new value for ldap memberof SETPROMPT gt Sets prompt string SETSSLCIPHER gt Sets SSL cipher strength SOCKINFO gt Displays socket connection information TRACERT gt Displays trace route information 205 KVM over IP Switch User Manual Restore Values The Restore Values page lets you restore certain configuration changes that were made to the KVM over IP switch back to their original factory default values System Operation Reset Default Values Reseton exit Apply The functions performed on this page are as follows Clear Port Names Clicking this button removes names that have been assigned to the ports Restore Default Values Clicking this button undoes all Customization page changes that have been made to the KVM over IP switch exc
178. nation Allowed Sets the number of consecutive failed login attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures The default is 3 minutes Lock Client PC If this is enabled after the allowed number of failures have been exceeded the computer attempting to log in is automatically locked out No logins from that computer will be accepted The default is enabled Note This function relates to the client computer s IP If the IP is changed the computer will no longer be locked out Lock Account If this is enabled after the allowed number of failures have been exceeded the user attempting to log in is automatically locked out No logins from the username and password that have failed will be accepted The default is enabled Note If Login Failures is not enabled users can attempt to log in an unlimited number of times with no restrictions For security purposes we recommend that you enable this function and enable the lockout policies 173 KVM over IP Switch User Manual Filter Filter CO Enable IP Filter Include Exclude Login String Enable MAC Filter Include Exclude IP and MAC Filtering IP and MAC Filters control access to the KVM over IP switch based on the IP and or MAC addresses of th
179. ng Users to a Group From the User s Notebook 145 Removing Users From a Group From the User s Notebook 146 Assigning Users to a Group From the Group s Notebook 147 Removing Users From a Group From the Group s Notebook 148 Device Assignment 149 Assigning Device Permissions From the User s Notebook 149 Elton RS il diras nde 151 Assigning Device Permissions From the Groups Notebook 152 Chapter 8 Device Management KVM Devices 25e td a A en ke a ates 153 Device Information 153 Generale eee lb Art o e fate oe due 154 Environment uri A a E 154 Operating Mode 155 NetWork se wee rar Cota es aer Orta gy ala stands 157 KVM over IP Switch User Manual PUnstallOr ia pa Ann te Be nn 158 Service Policiaca EME a y Dear dot de 158 NIC Settings 2 22 dents sum a are ae dre te 159 Network Transfer Rate 161 FINISHING Up ista NE Re aio e wad oat 161 ANM S ci a Pate ee A 162 Event Destination 162 Authentication 165 CC Management Settings 168 SNMP AGENT oein o on etc secede a ee 169 OOBG aia ee ie be ae Pe ee es 2 170 Enable Dial Back 171 Enable Dial OUt 353 558 dalt alas 171 SECUTI ES one s
180. ns the Java Client Viewer It doesn t open the WinClient Activex Viewer The WinClient ActiveX Viewer requires ActiveX Since Firefox doesn t support ActiveX only the Java Client Viewer is available 243 KVM over IP Switch User Manual The WinClient ActiveX Viewer and the WinClient AP Problem Resolution My KVM over IP units don t show up in the Server List window when start the WinClient AP program Only units whose Access Port settings for Program see page 157 match the number specified for Portin the Server area of this dialog box appear in the Server List window Make sure that your entry for Port matches the entry you have specified for Program on the Device Management Network page The WinClient ActiveX Viewer and the WinClient AP won t connect to the KVM over IP switch DirectX 8 0 or higher must be installed on your client computer After upgrading the firmware the WinClient ActiveX Viewer or WinClient AP do nat run The old version of your ocx file was not deleted You must delete the old file There are two methods to delete the file 1 For the ActiveX Viewer Open IE Tools Manage Add ons Delete or disable all occurrences of WinClient 2 For the WinClient AP Open Explorer and search for WinClient ocx Delete all occurrences Part of the remote window is off my monitor 1 Perform an Auto Sync see WinClient Control Panel Functions page 61
181. nts vi About This Manual XV OVErVISW 2 ra ha nn a ado sod nest XV Conventions 2 224 cee a oe Ns eee a Ee givre eee xvi Terminology si 2228 feces ess Ga ae sun seo Slee oe au gee xvii Product Information xvii Chapter 1 Introduction OVA a dat 1 Features a O As 4 Hardware Li e abarca aan 4 Management moore a di pa ed dans Gin 4 Easy to Use Interface 5 Advanced Security 5 Virtual Media 6 Virtual Remote Desktop 6 KN8 V Series Exclusive 6 System Requirements 7 Remote User Computers 7 SETVErS iia A Te nee eee eee de dat 7 KVM Adapter Cables 8 Operating Systems 9 Browsers eu ets aa lan ati dan ie D RSR Mes eet 9 COMPONENTS seine peer bi at 10 KN8132V Front View 10 KN8164V KN4164V Front View 10 KN8132V Rear View 13 KN8164V KN4164V Rear View 13 Chapter 2 Hardware Setup OUR Wii a a 15 Before You Begin
182. nts appear on the local console and mouse clicks have no effect The display on the client computer is distorted and performing an Autosync doesn t resolve the problem Press and release the left Alt key then press and release the right Alt key Switch ports to a port with a different resolution then switch back If the above didn t resolve the problem change the resolution and refresh rate for the system running on the port Afterward you can either run at the new resolution or switch back to the original resolution The Lock Key LEDs on the Control Panel don t accurately reflect the actual locked status of my keyboard input When you first connect the LED display may not accurately reflect the LEDs on your keyboard To resolve the problem click the LEDs on the Control Panel until they match your keyboard Afterward when you change them from the keyboard they will change on the Control Panel When log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate s name is not found on Microsoft s list of Trusted Authorities The certificate can be trusted See Trusted Certificates page 268 for details In multiuser operation had exclusive or occupy rights on the port was viewing After recalled the Port Access page and then came back to the port was occupying it had been taken over by another user Why did this happen If you
183. nty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ALTUSEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ALTUSEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 278 A Access 120 Access Ports 158 Adapter cables firmware upgrade recovery 202 Adapter connection diagram 28 29 Adapter ID Function 34 Adding Users 137
184. o mount the unit at the front of the rack do the following 1 Remove the six screws at the front of the unit Phillips head e hex M3 x 6 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit 21 KVM over IP Switch User Manual 3 Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack 4 Screw the mounting brackets to the rack os S SS Se SR ss NN ke ie SC S a Note Cage nuts are provided for racks that are not pre threaded El Vade e J A 0000000000 000 0000300700 00000 22 Chapter 2 Hardware Setup Rack Mounting Rear To mount the unit at the rear of the rack do the following 1 Remove the six screws at the rear of the unit Phillips head hex M3 x 6 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit 3 Position the device in the rack and align the holes in the mounting brackets with the holes in the rack 23 KVM over IP Switch User Manual 4 Screw the mounting brackets to the rear of the rack 100000000000 000000 0000000 10000000050 000000 000 y BEGG GES DDD BEGGS EEE 35055
185. o the computer telling it to prepare for a shutdown it then waits for the amount time set in the Power Off Delay field to give the computer time to close down and then turns off the power When it is time to turn the power On the PON device waits for the amount time set in the Power On Delay field and then depending on the mode chosen either calls the computer s modem or sends an Ethernet message to the computer instructing it to start up again Note Refer to your PON manual for details on setting up Safe Shutdown and Reboot If Kill the Power is selected the PON device waits for the amount time set in the Power Off Delay field and then turns the Outlet s power Off Turning the power off performs a cold non safe shutdown There is no scheduled restart available with this shutdown method Mac Address The Mac Address of the PON unit goes here Power On Delay Sets the amount of time the PON device waits after the Power Button is clicked before it turns on the computer attached to the corresponding outlet Note The default delay time is O seconds the maximum is 999 seconds When a series of outlets are scheduled to be powered up they turn on in sequence with a default delay of 10 milliseconds between each outlet Power Off Delay Sets the amount of time the PON device waits after the Power Button is clicked before it shuts down the computer attached to the corresponding outlet For the System after
186. o three functions found in the Macros dialog box Hotkeys User Macros and System Macros Each of these functions is described in the following sections Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys The Hotkey Setup utility accessed by clicking this icon lets you configure which hotkeys perform the actions The hotkeys that invoke an action are shown to the right of its name Use the checkbox to the left of an action s name to enable or disable its hotkey Macros y x Hotkeys C User Macros C System Macros Enable Actions Hotkeys Exit Remote Location F2 F3 F4 o Adjust Video F5 F6 F7 o Toggle Control Panel F3 F4 FS Toggle Mouse Display F7 F8 F9 _ na o Adjust Mouse F8 F7 F6 oO Video Auto Sync F6 F7 F8 Doe Show Hide Local Cursor F4 FS a o Substitute Ctrl Key Fil Substitute Alt Key F12 Set Hotkey Search e To change the hotkey for an action do the following 1 Highlight the Action then click Set Hotkey 2 Press your selected Function keys one at a time The key names appear in the Hotkeys field as you press them You can use the same function keys for more than one action as long as the key sequence is not the same To cancel setting a hotkey value click Cancel to clear an action s Hotkeys field click Clear 3 When you have finished keying in your sequence click Save To reset all the hotkeys to their default values click
187. of the selected outlets will get the new setting To change the setting for all of the outlets at the same time click to put a check mark in front of the PON s name All of the outlets are selected When you change the setting for any one of the outlets all of the outlets will get the new setting 187 KVM over IP Switch User Manual Blade Servers Configuration Page For Super Administrators when a Blade Server is selected in the Sidebar its Configuration page comes up Browser GUI AP GUI ALTUSEN a asc DES Teton Serveiane Serenade ET ETE JA pa EE 188 Chapter 8 Device Management Blade Server Setup Adding a Blade Server To configure a new Blade server do the following 1 Select its icon in the Sidebar then click Add in the main panel The Setup Blade Server dialog box comes up with the Step 1 tab displayed Setup Blade Server Step1 Step2 Server Model IBM BladeCenter S Y Include KVM Server Name IBM BladeCenter S Server IP 10 3 166 29 Service Port 22 User Name USERID Password ss Scan Interval 1 min Timeout 60 sec Web URL tps 10 3 166 29 shared userlogin php Login Name USERID Login Password ITTI he 2 Fill in the fields according to the information provided in the table below Field Explanation Server Model Drop down the list to select the blade server chassis model If your model isn t incl
188. og box key in a name for the connection for example TPE KN8132 01 then click Next In the Connection Availability dialog box you can select either Anyone s use or My use only depending on your preferences then click Next Note Ifyou are the only user on this client computer this dialog box won t appear In the Phone Number to dial dialog box key in the phone number of the modem connected to the KVM over IP switch be sure to include country and area codes if necessary then click Next In the Completing the New Connection Wizard dialog box check Add a shortcut to this connection on my desktop then click Finish s completes the connection setup Double click the desktop shortcut icon to make a PPP connection to the KVM over IP switch 258 Appendix KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the KVM over IP switch Configuration To configure the KA7140 to interact with the connected device you need to set its serial parameters to match the parameters of the device as follows 1 Inthe Port Access page Sidebar select the port that the KA7140 is connected to 2 Select Port Configuration on the menu bar The page comes up with the Port Properties tab selected Port Property Associated Link Power Management Status Port Status Online Adapter Type KA7140 Adapter Version V1 1 101 Properties Bits per second 9600 Data bits 8
189. og in with my Sun system the local and remote mouse pointers do not sync Automatic Mouse DynaSync sync only supports USB mice on Windows and Mac G4 or higher systems You must sync the pointers manually See Mouse DynaSync Mode page 88 and Manual Mouse Synchronization page 89 for further details After doing the above refer to Sun Linux page 266 under Additional Mouse Synchronization Procedures tor further steps to take When log in with my Linux system the local and remote mouse pointers do not sync Automatic Mouse DynaSync sync only supports USB mice on Windows and Mac G4 or higher systems You must sync the pointers manually See Mouse DynaSync Mode page 88 Manual Mouse Synchronization page 89 and Mac and Linux Considerations page 89 for further details After doing the above refer to Sun Linux page 266 under Additional Mouse Synchronization Procedures for further steps to take 242 Appendix Virtual Media Problem Resolution Virtual Media doesn t work The remote server s mainboard does not support USB If there is a newer firmware and BIOS version for the remote server s mainboard one that supports USB get it from the manufacturer and upgrade the server s mainboard firmware and BIOS There is no Virtual Media icon on my Control Panel Virtual Media only supports devices connected with KA7166 KA7168 KA7169 KA7175 KA7176 or KA
190. on then click Go Only Users or Groups that match the string will appear in the list Wildcards for single characters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks The buttons below the main panel are used to manage users and groups as shown in the sections that follow 136 Chapter 7 User Management Users The KVM over IP switch supports three types of user as shown in the table bellow User Type Role Super Administrator Access and manage ports and devices Manage Users and Groups Configure the overall installation Configure personal working environment Administrator Access and manage authorized ports and devices Manage Users and Groups Configure personal working environment User Access authorized ports and devices Manage authorized ports and devices configure personal working environment Note Users who have been given permission to do so may also manage other users Adding Users To add a user and assign user permissions do the following 1 Select Users on the menu bar Browser GUI OT Select Users in the Sidebar AP GUI 2 Click Add at the bottom of the main panel The User notebook opens with the User tab selected El windows Cent Telnet Chant Dosab e account 137 KVM over IP S
191. or details 96 Chapter 6 Port Access Filter Y Filter allows you to control the number and type of ports that display in the Sidebar as well as which ports get scanned when Auto Scan and Array Modes are invoked see Scan and Array above When you click Filter the bottom of the panel changes to look similar to the image below Filter an y Powered On Q Search Scan HH ArayMode Exit The meanings of the choices are explained in the following table Choices Explanation All This is the default view With no other filter options selected all of the ports that are accessible to the user are listed in the Sidebar If any Favorites have been specified see page 114 you can drop down the list box and select Favorites instead of All If you select Favorites only the items you have selected as Favorites display in the tree Powered On If you enable Powered On by putting a check in the checkbox only the ports that have their attached devices powered on display in the tree Search If you key in a search string and click Search only port names that match the search string display in the tree Wildcards for single characters for multiple characters and the keyword or are supported so that more than one port can show up in the list For example 1 If you key in Web both Web Server 1 and Web Server 2 show up in the list 2 If you key in W 1 or M 2 both Web Server 1 and Mai
192. or does not match the name of the site Do you want to proceed Yes __no VewCertficate The certificate can be trusted but the alert is triggered because the certificate s name is not found on Microsoft list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted If you are working on a client computer at another location accept the certificate for just this session by clicking Yes If you are working at your own client computer install the certificate on your client computer see below for details After the certificate is installed it will be recognized as trusted 268 Appendix Installing the Certificate To install the certificate do the following 1 In the Security Alert dialog box click View Certificate The Certificate Information dialog box appears Certificate Ax General etais Certification Path ES This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification rities store Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 E Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific rea
193. or off The prohibited symbol a red circle with a diagonal bar displays on the icon when the speaker is toggled Off Click to display a dropdown list of User macros in order to access and run macros more conveniently than using the Macros dialog box see the Macros icon in the table above and the Macros section on page 64 The Power Over the Net M icon allows the device to be powered on powered off or rebooted when the device is connected to a compatible PON PN series unit For more information on configuring PON features see PON Devices page 186 See Power Over the Net page 87 for a complete explanation of this feature Under an accessed port click to skip to the first port accessible to the user on the entire installation without having to recall the Port Access page Under an accessed port click to skip to the first port accessible to the user that is previous to the current one without having to recall the Port Access page Under an accessed port click to skip to the first port accessible to the user that is after the current one without having to recall the Port Access page Under an accessed port click to skip to the last port accessible to the user on the entire installation without having to recall the Port Access page Under an accessed port click to begin Auto Scan Mode The KVM over IP switch automatically switches among the ports that were selected for Auto Scanning with th
194. or the selected unit Search last results This is a secondary search performed on the events that resulted from the previous search Search excluding last results This is a secondary search performed on all the events in the database for the selected unit excluding the events that resulted from the previous search Server List KVM over IP switches are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority Sets the level for how detailed the search results display should be Leastis the most general Mostis the most specific Least results appear in black Less results appear in blue Most results appear in red Start Date Select the date that you want the search to start from The format follows the YYYY MM DD convention as follows 2009 11 04 Start Time Select the time that you want the search to start from The format follows the HH MM SS convention End Date Select the date that you want the search to end at End Time Select the time that you want the search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match hands and hoods Results Lists the events that contained matches for the search Search Click this button to sta
195. ort The Blade Configuration Page The Blade Configuration page is where the amp associations between the blade servers and the KVM switch ports get made To access this page select the blade server or blade then click Blade Configuration the menu item at the far right of the menu bar User Management For IBM and Dell blade servers the entire chassis gets associated with a port and each blade in the chassis will appear in the tree as a child port of the associated port as in port 08 in the screenshot at the right For HP blade servers associations are made on a blade by blade basis Each blade is associated with a single port To access a blade click on its port entry in the tree 109 KVM over IP Switch User Manual Associating Ports Main Panel Device View Port association begins by clicking the Blade Configuration menu item at the far right of the menu bar The page comes up in Device View listing all of the KVM switch s ports and the blade servers IBM and Dell servers or individual blades HP servers that have been associated with them E E da KN4140v 40 el ol 02 DELL M1000e associated with Server dell sel O3 DVR TEST sel 04 el 05 HP ProLiant ML350 sd 06 el 07 JOVR TEST 08 IBM Blade 8677E associated with Server ibm sel 09 il 10 ri l 12 HP Blade C3000 associated with Server hp blade index 01 13 sel 14 i Graci sl Y Blade View 3 assoc
196. ory try the Mac 2 setting To select Mac 2 right click in the text area of the Control Panel and select Mouse Sync Mode Automatic for Mac 2 4g Message Board RQ Ctrl Alt Del B Set To Grayscale Virtual Media Q Zoom gt g On screen Keyboard Mouse Pointer SEE Aros Sh Speaker Sk Manual M4 First Port Automatic For MAC 2 44 Previous Port Redhat AS3 0 b gt Next Port IBM AX pe Last Port Parc an Darte Linux doesn t support DynaSync Mode but there is a setting on the Mouse Sync Mode menu for Redhat AS3 0 systems If you are using a USB Adapter Cable see the Note on the previous page with an AS3 0 system and the default mouse synchronization is not satisfactory you can try the Redhat AS3 0 setting In either case you must perform the manual mouse synchronization procedures described in the next section Manual Mouse Synchronization If the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 73 2 Perform an Auto Sync with the Video Adjustment function see Video Settings page 73 for details 3 Invoke the Adjust Mouse function with the Adjust Mouse hotkeys see Adjust mouse page 65 for details 4 Move the pointer into all 4 corners of the screen in any order 5 Drag the
197. ost common Sun VGA cards If using them fails to resolve the problem consult the Sun VGA card s manual Mac Systems Problem Resolution When log in to the KVM over IP switch with my Safari browser it hangs when use the Snapshot feature Force close Safari then reopen it Don t use the Snapshot feature in the future To use the Snapshot feature with Safari upgrade to Mac OS 10 4 11 and Safari 3 0 4 246 Appendix Redhat Systems Problem Resolution With Redhat 9 0 2 4 20 8 installed as a server the keyboard and mouse aren t working normally with the KA7175 KA7176 console modules With Redhat 9 0 2 4 20 8 installed as a desktop system the keyboard and mouse aren t working normally with the KA7175 KA7176 console modules Choose the AS3 0 setting for your mouse synchronization mode See Mac and Linux Considerations page 89 for details First plug your keyboard and mouse into a USB 2 0 hub then plug the hub into the Redhat 9 0 server The Log Server Problem Resolution The Log Server program does not run The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database This driver is automatically installed with Windows ME 2000 and XP For Windows 98 or NT you will have to go to the Microsoft download site http www microsoft com and do a search for MDAC to retrieve the driver file MDAC 2 7 RTM
198. ou to select options for the Zoom Mouse Pointer and Mouse Sync Mode These functions are discussed in the sections that follow 4 Macro Video Settings Video AutoSync Screen Mode 5 Snapshot i Message Board GA ctri Alt Del Y Set To Grayscale 3 Virtual Media Q Zoom On screen Keyboard Mouse Pointer 3 Mouse Sync Mode 0 Speaker Macro List K First Port 4 Previous Port gt gt Next Port Ml Last Port Scan Ports E Array Mode 2 Cat5 Cable Length Open GUI 2 Customize Control Panel f Exit To move the Control Panel to a different location on the screen place the mouse pointer over the text row area then click and drag 60 Chapter 5 The User Interface WinClient Control Panel Functions The Control Panel functions are described in the table below Icon Function This is a toggle Click to make the Control Panel persistent i e it E always displays on top of other screen elements Click again to have it display normally Click to bring up the Macros dialog box see page 64 for details y Click to bring up the Video Options dialog box Right click to perform a quick Auto Sync see Video Settings page 73 for details IL Click to perform a video and mouse autosync operation It is the same as clicking the Auto sync button in the Video Options dialog box see Video Settings page 73 Toggles the display between Full Screen Mode an
199. ould key in http 2001 74ff fe6e 59 for the URL bar If you are logging in with the AP program you would key 2001 74ff fe6e 59 for the IP field of the Server panel see Windows Client AP Login page 45 253 KVM over IP Switch User Manual Port Forwarding For devices located behind a router port forwarding allows the router to pass data coming in over a specific port to a specific device By setting the port forwarding parameters you tell the router which device to send the data that comes in over a particular port to For example if the KVM over IP switch connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server configuration page You would then specify 192 168 1 180 for the IP address and the port number you want opened for it 9000 for Internet access for example Since configuration setup can vary somewhat for each brand of router refer to the router s User Manual for specific information on configuring port forwarding for it 254 Appendix Keyboard Emulation Mac Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctri Ctrl Ha Ctrl 1 e Ctrl 2 mg
200. ource If your intention is to only have one source of power there are two ways to stop the beeping 1 You can disable power supply warnings by unchecking the checkbox Do this if you want to disable this function on a permanent basis Or 2 you can confirm your intention in the dialog box Do this if you only want to disable the warning temporarily With this method the warning function will be back in effect after the next system reset The default for this function is enabled Fan Warning Message Place a check in the checkbox to enable a fan warning message If this function is enabled when any fan stops spinning the system records the event in the system log If it is not enabled the event will not be recorded Note The warning doesn t necessarily mean that the fan has failed since the fan will stop spinning as desired when the temperature drops below its lower setting The default for this function is enabled Fan Speed Fan speeds are indicated here See Fan Location and Speed Information page 273 154 Chapter 8 Device Management Item Description Temperature Warning Message Place a check in the checkbox to enable a temperature warning message If this function is enabled when the device s temperature drops below the Low threshold setting or exceeds the High threshold setting the system records the event in the system log If it is not enabled the event will not be recor
201. over IP Switch User Manual Options Usage Color Depth This setting determines the richness of the video display by adjusting Control the amount of color information Preset Using the Preset and Custom buttons allow you to set and save Custom custom video settings and revert back to default video settings 76 Chapter 5 The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display use the Gamma function of the Video Settings dialog box Under Advanced configuration there are ten preset and four user defined levels to choose from Drop down the list box and choose the most suitable one For greater control clicking the Advanced button brings up the following dialog box Gamma Userset v Userdef 1 v SaveAs Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click OK to save your changes and close the dialog box Click Cancel to abandon your changes and close the dialog box Note For best results change the gamma while viewing a remote server 77 KVM over IP Switch User Manual The Message Board
202. oys to set up the KN8164V KN8132V KN4164V network environment and change the default username and password Chapter 4 Logging In describes how to log in to the KVM over IP switch with each of the available access methods from a local console an Internet browser a stand alone Windows application AP program and a stand alone Java application AP program Chapter 5 The User Interface describes the layout and explains the components of the KVM over IP switch user interface Chapter 6 Port Access describes the Port Access page and how to configure the options it provides regarding port and power outlet manipulation Chapter 7 User Management shows super administrators and administrators how to create modify and delete users and groups and assign attributes to them Chapter 8 Device Management shows super administrators how to configure and control overall KVM over IP switch operations Chapter 10 Maintenance explains how to upgrade the KVM over IP switch firmware as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices Chapter 11 Download describes how to download stand alone AP versions of the Win Client the Java Client the Log Server and Power Over the Net PON programs Chapter 12 Port Operation provides detailed information on accessing and operating the devices connected to the KVM over IP switch s ports XV KVM over IP Switch User Manual Chapt
203. pas normalement bien que les instructions d utilisation soient respect es N utilisez que les commandes qui sont abord es dans le mode d emploi Le r glage incorrect d autres commandes peut tre l origine de dommages qui n cessiteront beaucoup de travail pour qu un technicien qualifi puisse r parer l unit Tenez le c ble de cat gorie 5e 6 le plus loign possible des sources potentielles d interf rences lectromagn tiques telles que les c bles lectriques transformateurs et appareils d clairage Ne nouez pas les c bles des conduits lectriques et ne les faites pas passer sur des installations lectriques 234 Appendix Montage sur b ti Avant de travailler sur le b ti assurez vous que les stabilisateurs sont bien fix es sur le b ti qu ils sont tendus au sol et que tout le poids du b ti repose sur le sol Installez les stabilisateurs avant et lat raux sur un m me b ti ou bien les stabilisateurs avant si plusieurs b tis sont r unis avant de travailler sur le b ti Chargez toujours le b ti de bas en haut et chargez l l ment le plus lourd en premier Assurez vous que le b ti est niveau et qu il est stable avant de sortir une unit du b ti Agissez avec pr caution lorsque vous appuyez sur les loquets de lib ration du rail d unit et lorsque vous faites coulisser une unit dans et hors d un b ti vous pourriez vous pincer les doigts dans les ra
204. pdate Adapter Display Information x Failed to read monitor s EDID Default setting is loaded 1D Manufacture Name LCD ID Product Code 0000 ID Serial Number 20100212V10 Monitor Name KVM Monitor Monitor Serial Number N A Preferred Resolution 1024x768 60 Select Preferred Resolution 1024x768 60 b write J Cancel Use the Display Information button to obtain the local monitor s Preferred Resolution optional and apply it with the Select Preferred Resolution drop down menu then click Write If the local console is not connected to a monitor the default EDID setting is loaded on the adapter cable 201 KVM over IP Switch User Manual Adapter Firmware Upgrade Recovery Should the adapter firmware upgrade procedure fail for one of the KVM Adapter Cables and the adapter becomes unusable the following adapter firmware upgrade recovery procedure will resolve the problem 1 Unplug the Adapter from the server it is connected to 2 Slide its Firmware Upgrade Recovery Switch located next to the Cat 5e connector to the RECOVER position 3 Plug the Adapter back into the server 4 Repeat the Adapter upgrade procedure After the Adapter has been successfully upgraded unplug the Adapter from the server itis connected to slide the Firmware Upgrade Recovery Switch back to the NORMAL position and plug the Adapter back in 202 Chapter 10 Maintenance Backup Restore Selecting the Backup
205. ping USB DVD CD hard drives and other storage media to a server Virtual media support allows you to conduct file transfers installs applications and OS patches and perform diagnostics remotely You can upgrade your entire installation from a single remote console located anywhere in the world The KN8 models offer dual power supplies so that if one of the power supplies fails the second power supply automatically takes over In addition to supporting dual power they guard against power failure from your server room outlets If your server room has more than one power source connecting the power supplies to different power sources is a wise choice If one of the server room power supplies loses power the switch will automatically adjust the power it draws from the second source to keep functioning The KN4164V KN8132V KN8164V models support temperature sensors that can control internal fans The sensors regulate the fans so that they run at optimum speed depending on the server room temperature throttling down when necessary to use energy more efficiently and prolong the life of both the fans and the switch The KN4164V KN8132V KN8164V models are also audio enabled Microphone and speakers are supported on the Local Console for the servers speakers are supported on the remote users computers KVM over IP Switch User Manual Features Hardware High port density RJ 45 connectors and Cat 5e 6 cable for up
206. pper or lower center of the screen the default is at the upper center and becomes visible when you mouse over it The panel consists of three rows an icon row at the top and two text rows below it AJA ABRI AMO E e Soc EE A A E Note The above image shows the complete Control Panel The icons that appear can be user selected See Control Panel Configuration page 90 for details By default the upper text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar however the information in the upper text row changes to describe the icon s function In addition if a message from another user is entered in the message board and you have not opened the message board in your session the message will appear in the upper row The lower row shows the IP address of the device you are accessing at the left of the row The center of the row indicates which bus the user is on the number before the slash and the total number of users on that bus the number behind the slash Note 1 The bus and user information in the center of the row only displays if it has been enabled See Bus Info page 91 for details 2 See Multiuser Operation page 218 for further information regarding the KVM over IP switch s bus assignments KVM over IP Switch User Manual Right clicking in the text row area brings up a menu style version of the toolbar In addition it allows y
207. r repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Additional protection to secure and fix the equipment is needed if the equipment is installed by stacking by locking it to the rack screwing it to the frame or other similar methods 230 Appendix Keep the Cat 5e 6 cable as far away as possible from potential sources of EMI such as electrical cables transformers and light fixtures Do not tie the cables to electrical conduits or lay the cables on electrical fixtures Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that
208. rd Emulation 255 Macros Search 70 Main Firmware Upgrade 196 Managing Groups 142 Managing Users 137 Message Board Windows Client 78 Mode 180 Modem operation 257 Modifying groups 144 Modifying user accounts 141 Module connection diagram 28 29 Mouse DynaSync Mode 88 Synchronization 88 Mouse pointer type 86 Mouse Problems 241 Mouse synchronization Windows 265 N Network page 157 Network Time 185 Network Transfer Rate 161 NIC Settings 159 O Online Registration iv On Screen Keyboard 84 OOBC 170 Operating Mode 155 Outlet Association 130 Outlet Configuration 131 Outlet Naming 99 Outlet Schedule 133 Outlet Settings 108 Overview 1 281 KVM over IP Switch User Manual P Panel array 96 Panel Array Mode 216 247 Panel Array toolbar 217 PON configuration 104 PON Devices 186 Port Access Access 120 blade servers 109 filter log 192 KVM devices 93 Sessions 119 Port Access Page Recalling 215 Port Association 130 synchronization 134 Port Configuration 126 Port Forwarding 254 Port ID Numbering 36 Port Naming 99 Port Operation 209 Port Properties Device Level 126 Port Level 127 Port Selection 36 Sidebar 95 Port Toolbar 211 Ports connecting 210 Power Management 130 Outlet configuration 131 Outlet schedule 133 synchronization 134 Power Supply Detection 154 Powering Off and Restarting 35 PPP 257 Private Certificate 181 Private Certificates 272
209. ress or DNS name that was given to the unit when it was added to the Log Server see Configure page 223 Port This is the Access Port number assigned to the unit see Configure page 223 Connection Days If the Log Server is connected to the unit this field displays Connected If the Log Server is not connected this field displays Waiting This means that the Log Server s MAC address has not been set properly It needs to be set on the Device Management Date Time page see page 184 This field displays the number of days that the unit s log events are to be kept in the Log Server s database before expiration see Configure page 223 Description The Event Panel This field displays the descriptive information given for the unit when it was added to the Log Server see Configure page 223 The lower panel displays log events for the currently selected unit Note that if there are more than one units even though they aren t currently selected if their Recording checkbox is checked the Log Server records their log events and keeps them in its database 228 Appendix Safety Instructions General This product is for indoor use only Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage wil
210. rs If you select Every two hours for example the KVM over IP switch will start dialing out every two hours beginning at 00 00 If you don t want the KVM over IP switch to dial out on a fixed schedule select Never from the list Daily at will dial out once a day at a specified time Use the hh mm format to specify the time PPP online time specifies how long you want the ISP connection to last before terminating the session and hanging up the modem A setting of zero means it is always on line 171 KVM over IP Switch User Manual Item Action Emergency Dial If the KVM over IP switch gets disconnected from the network or the Out network goes down this function puts the switch on line via the ISP dial up connection If you choose PPP stays online until network recovery the PPP connection to the ISP will last until the network comes back up or the switch reconnects to it If you choose PPP online time the connection to the ISP will terminate after the amount of time that you specify is up A setting of zero means it is always on line Dial Out Mail This section provides email notification of problems that occur on Configuration the devices connected to the KVM over IP switch s ports see SMTP Settings page 162 Note This email notification differs from the one configured under SMTP Settings page 162 in that it uses the ISP mail server rather than the internal company s mail server K
211. rs The servers attached to the switch via KVM Adapter Cables User s Point of View Local client users We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to the switch that is remote from him Remote servers We refer to the servers as Remote servers when we think of them from the Local Client User s point of view since although they are locally attached to the switch they are remote from him When we describe the overall system architecture we are usually speaking from the switch s point of view in which case the users are considered remote When we speak about operations users perform via the browser viewers and AP programs over the net we are usually speaking from the user s point of view in which case the switch and the servers connected to it are considered remote Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com xvii KVM over IP Switch User Manual This Page Intentionally Left Blank xviii Chapter 1 Introduction Overview The KN4164V KN8132V KN8164V switches are IP based KVM control units that allow both
212. rt over from the very first server on the installation To Resume Auto Scanning after a pause press any key except Esc or the Spacebar Scanning continues from where it left off Exiting Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the servers manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval The Skip Mode hotkeys are the four Arrow keys Their operation is explained in the table below Arrow Action lt Skips from the current port to the first accessible port previous to it gt Skips from the current port to the first accessible port that comes after it Skips from the current port to the very first accessible port on the installation ul Skips from the current port to the very last accessible port on the installation 214 Chapter 12 Port Operation Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page do one of the following Tap the GUI Hotkey once From the toolbar click the icon that recalls the Port Access page see The Toolbar Icons p
213. rt the search Print Click this button to print the search results Export Click this button to save the search results to file Exit Click this button to exit the Log Server Maintenance This function allows the administrator to perform manual maintenance of the database such as erasing specified records before their expiration time is up 225 KVM over IP Switch User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed When you click this item a dialog box similar to the one below appears CCSN x Interval 30 seconds Cancel Key in the number of seconds then click OK to finish Help From the Help menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server 226 Chapter 13 The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels The upper List panel lists all of the units that have been selected for the Log Server to track see Configure page 223 The lower Event panel displays the tick information for the currently selected unit If there are more than one unit the selected unit is the one that is highlighted To select a unit in the list simply click on it PTT OT 34 Condo orem sete
214. s a Power On signal to the selected outlet s Off Sends a Power Off signal to the selected outlet s Reboot Sends a Reboot signal to the selected outlet s 105 KVM over IP Switch User Manual Outlet Groups To create outlet groups do the following 1 Select the outlets you want to include in the group 2 Click Group The Outlet Group dialog box comes up Outlet Group x C Available grpl grp2 111111 H Save Cancel 3 Select whether or not the outlets will belong to a new group or to an existing group a If it is a new group give it a name in the text field b Ifit is an existing group select the group in the central panel 4 Click Save To remove outlets from groups select them in the main panel then click Ungroup 106 Chapter 6 Port Access The Main Panel Group View Device Monitor History Favorites User Preferences Sessions Access Name Description EF Ex PON Device FR op TY az Br 111111 E m07 F fis 101 16 SP PON View Delete Ungroup 01 On Off E Reboot Clicking the PON View button takes you back to the PON View page To delete a group select it in the main panel then click Delete Selecting a group in the main panel then clicking Ungroup removes all outlets from that group It provides a shortcut method to remove all of them at once rather than having to remove then one by one from the PON View page To po
215. s of the adapter firmware than the versions currently on the adapters 3 Compare the adapter firmware versions stored in the main firmware with the versions listed in the F W Version column of the Main Panel If the versions stored in the firmware are newer than the ones on the adapters you will probably want to perform the adapter upgrade 4 In the Name column of the Main Panel check the ports whose Adapters you want to upgrade 5 Click Upgrade Adapters to start the upgrade procedure If you enabled Check Adapter Firmware Version the current firmware level s are compared with that of the upgrade versions If the current version is equal to or higher than the upgrade version a message appears in the adapters Progress column informing you that no upgrade is available and stops the upgrade procedure If you didn t enable Check Adapter Firmware Version the upgrade files are installed without checking what their level is When the procedure completes the new adapter firmware version displays Note 1 The switch may work with older adapter firmware versions but for optimum compatibility we recommend upgrading your Adapter Cable firmware to that stored with the switch s Main firmware 2 You can perform the upgrade procedure anytime you add an Adapter to the installation to make sure it is working with the latest firmware version 3 To recover from a failed upgrade situation see Adapter Firmware Upgrade Recovery
216. s port properties information at the new location see The Adapter ID Function page 34 If Enable First Logon Transfer is enabled only the first user on a bus can switch ports Other users on the bus cannot switch ports unless there is a bus that is already connected to the port they would like to access or there is a free bus available For details regarding users and buses see Users and Buses page 219 For the Keyboard Mouse Broadcast setting drop down the list to make your choice If you enable Keyboard Broadcast your keystrokes will be duplicated on all the attached servers that currently appear in the Sidebar Ifyou enable Mouse Broadcast your mouse movements and clicks will be duplicated on all the attached servers that currently appear in the Sidebar Note 1 On a KVM switch that is cascaded from the KVM over IP switch only one port can perform a Keyboard Mouse broadcast at a time 2 For Mouse Broadcast you and all the servers must be running the same OS all the monitors must have the same resolution and all the screens must have an identical layout The Console Keyboard Language setting lets you specify which keyboard mapping is being used by the Local Console keyboard Drop down the list to make your choice 156 Chapter 8 Device Management Network The Network page is used to specify the network environment IP Installer Enabled View Only O Disabled m S
217. s that the user has permission to make changes to the port s configuration settings an X means that the user is denied permission to make configuration changes The PON column permits restricts the configuration and power operation of ports that have Power Over the Net devices connected to them A check mark y indicates that the user has permission an X means that the user does not have permission 150 Chapter 7 User Management 5 When you have finished making your choices click Save 6 In the confirmation popup that appears click OK Note In any of the columns you can use Shift Click or Ctrl Click to select a group of ports to configure Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison Filters There are five filters at the top of the columns that allow you to expand or limit the scope of the ports that are displayed in the Name column as described in the following table Filter Description Name To filter on the port name key in the name then press Enter Only the ports whose names correspond to what you have keyed in appear in the list Wildcards for single characters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks Access All All ports appear in the list Full Only ports
218. s the same screen as the 2nd viewer etc In the AP GUI version you can only access one port at a time To see two different ports you would have to log in two separate times 2 If the CC Management function is enabled see page 168 PON devices and Blade Servers do not appear in the Sidebar even if they are configured on the switch This is because they are managed via the CC server Scan Scan is found at the bottom of the AP GUI Sidebar It automatically switches among all the ports that are visible in the Sidebar see Filter below at regular intervals so that their activity can be monitored automatically See Auto Scanning page 213 for details Note This item doesn t appear at the bottom of the Sidebar in the Browser version In that version you must invoke it from the port s Toolbar See The Port Toolbar page 211 for details Array Array is found at the bottom of the AP GUI Sidebar It represents another way of monitoring port activity Under this function your screen is divided into a grid of panels with each panel showing the video display of a particular port Only ports that are visible in the Sidebar see Filter below and that are on line are displayed all other ports are blank See Panel Array Mode page 216 for details Note This item doesn t appear at the bottom of the Sidebar in the Browser version In that version you must invoke it from the port s Toolbar See The Port Toolbar page 211 f
219. se select User cannot change password For security purposes administrators may want users to change their passwords from time to time If not select Password never expires This allows users to keep their current passwords for as long as they like If so select Password expires after and key in the number of days allowed before the password expires Once the time is up a new password must be set At this point you can assign the new user to a group by selecting the Groups tab the Groups page is discussed on page 145 You can also assign the user s port access rights by selecting the Devices tab the Devices page is discussed on page 149 Note Optionally you can skip this step now to add more users and create groups and come back to it later When your selections have been made click Save When the Operation Succeeded message appears click OK 140 Chapter 7 User Management 7 Click Users in the Sidebar to return to the main screen The new user appears in the Sidebar list and in the main panel as well The Sidebar Users list can expand and collapse If the list is expanded click the minus symbol next to the Users icon to collapse it if it is collapsed there is a plus symbol next to the icon Click the plus symbol to expand it The icon for super administrators has two black bands the icon for administrators has one red band The large main panel shows the user
220. selected press the Down Arrow key to highlight the current timeout figure Key in a new timeout figure to overwrite the current one Note There is no way to erase the figure you key in If you want to change it use the Up Arrow key to leave the field then use Down Arrow to come back to it After you come back key in the new figure When you have finished use Down Arrow to highlight Save then press Enter User Preferences User Preferences lets you set a hotkey that brings you back to the access screen from the session you are working in When User Preferences is selected press the Down Arrow key to highlight the current hotkey letter Key in the new letter to overwrite the current one When you have finished use Down Arrow to highlight Save then press Enter Logout When Logout is selected press the Down Arrow key to highlight Exit then press Enter 263 KVM over IP Switch User Manual Port Level Configuration When a serial interface device is selected in the left panel The screen looks similar to the one below ficcess Mode Share Bits per second 9688 Data bits 8 Parity None Stop bits t Flow control None The configuration settings that can be made when a serial interface device is selected are described in the table below Setting Description Port Configuration To configure the serial parameters 1 Use the Up and Down Arrow
221. ser Management tel 03 7175 17 40 cel 04 cel 05 BA 06 test cel 107 sel 08 kg 09 a 10 La 11 100 Chapter 6 Port Access KVM Devices and Ports Connections Page For KVM over IP switches the Connections page displays port status information at the device level and port connection configuration options at the port level Device Level When a KVM over IP switch is selected in the Sidebar the Connections page displays a list of ports for the device that the user is authorized to access or view fi OT Conector History Favoites Uzes Preferences Sestione Access Pert Conpastion fod 101 Lins CC 123 tn gt Pottiumber Por Name Device Narre EM sm TEULA PE 5 Pm 6 717017 200 PH Lob Oltre D naca bd a pu l 0 ub Ofine PAU o FM Lab Dit 2 m B 0172200200 PM Lab Ottine sn 10 PHLeb Offine an Pit Lab fire anal R PM Lab Oir sus n PHLab Offine wne n FH Lab Offine 17 1 FU Lab Dit TENE 16 PLab Offine 2 ng 7 PL Offre sl PIE z ge Doubs cc ce press Ente Y coma il BB BisdeServer sen El aye F Fan The following attributes are listed for each device Port Number the port s number on the switch Port Name if a name has been assigned to a port it displays here Device Name if a name has been assigned to the switch it displays here Status the current status of the port online or offline Note The sort order of t
222. sion settings for each port according to the information provided below Name Access USB Config PON Each port accessible to the user is listed under the Names column The Access column is where device access rights are set Click the icon in the row that corresponds to the port you want to configure to cycle through the choices The meanings of the icons are described in the table below The user can view the remote screen a and can perform operations on the Full Access remote server from his keyboard and monitor The user can only view the remote b View Only screen he cannot perform any operations on it No access rights the Port will not show No Access un on the User s list on the Main Screen The USB column is where USB Virtual Media device access rights are listed This entry does not appear for switches that do not support the USB Virtual Media function Click the icon in the row that corresponds to the port you want to configure to cycle through the choices Full Access means that the User can mount read and write the virtual media View Only means that the user can only read already mounted virtual media data The Config column is where a user s permission to make changes to a port s configuration settings are permitted restricted Click the icon in the row that corresponds to the port you want to configure to cycle through the choices A check mark y indicate
223. son to choose otherwise accept the default options 4 When the Wizard presents a caution screen click Yes A A You are about to install a certificate from a certification authority CA daiming to represent Aten Windows cannot validate that the certificate is actually from Aten You should confirm its origin by contacting Aten The following number will assist you in this process Thumbprint sha 1 F3B66988 A134DD25 1F6F09BC 895F6DCD B30FB7AF Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you dick Yes you acknowledge this risk Do you want to install this certificate men 5 Click Finish to complete the installation then click OK to close the dialog box 269 KVM over IP Switch User Manual Certificate Trusted The certificate is now trusted CT x you exchange with this site cannot be viewed or k Information Y changed by others However there is a problem with the site s security certificate iv The security certificate is from a trusted certifying authority iv The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed When you click View Certificate you can see that the red and white X logo is no longer present further indicat
224. ssentially the same as the one for the Browser GUI see page 121 with the exception that there are filters at the top of the columns The filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table Filter Description Name To filter on the User or Group name key in the name partial name or partial name and wild card then press Enter Only the Users and Groups whose names correspond to what you have keyed in appear in the list Access All All Users and Groups appear in the list Full Access Only Users and Groups with Full Access permissions appear in the list View Only Only Users and Groups with View Only permissions appear in the list No Access Only Users and Groups with No Access permissions appear in the list 124 Chapter 6 Port Access Filter Description Mount All All Users and Groups appear in the list USB Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list No Access Only Users and Groups with No Access Mount USB permissions appear in the list Config All All Users and Groups appear in the list Permitted Only Users and Groups with Permitted Config permissions appear in the list Restricted Only Users and Groups with Restricted Config permissions appear
225. ssociates Link Power Management 01 nicolas 07 ON Synchronzadon Configurason Schedule Add Remove 33 KVM over IP Switch User Manual The power outlet permission will then be assigned to the port you selected ALTUSCN Hot Plugging KVM over IP switches support hot plugging components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down Note If the server s Operating System does not support hot plugging this function may not work properly The Adapter ID Function Adapter Cable information the Adapter ID port name OS keyboard language and access mode is stored on the adapter The switch s Adapter ID function takes this information and stores it along with the adapter cable s configuration information access rights etc in its database so that when you move a server together with its adapter cable from one port to another you don t have to reconfigure its settings the Adapter ID function restores them at the new location The only change is in the port number When moving the server and adapter cable to another switch however only the information that is stored on the adapter is retained For the other settings you must either reconfigure them or use the Backup Restore function see page 203 to restore them Since port settings are stored with the adapter if you move a
226. story Favorites User Preferences Sessions Access Port Configuration Port Property Associated Link Power Management Associated Link Port Number Port Name To associate a port with the currently selected one click Add In the dialog box that appears key in the port s number then click OK The port s number and name appear in the main panel To remove an unwanted associated port select it in the main panel then click Remove 129 KVM over IP Switch User Manual Power Management The Power Management page is used to associate a PON power outlet with a KVM port on the KVM over IP switch Once an association has been made the power status of the device attached to the KVM port can be controlled from the Port Access page rather than having to control the power status by opening a separate web session to the PON device When the Power Management page comes up it looks similar to the one below Connections History Favorites User Preferences Sessions Access Port Configuration Power Management Port Property Outlet Associated Link Power Management IF Synchronization Es Configuration 3 Schedule sP Add Note This page is only available when a PON device is connected to the switch Adding Removing Associations To associate an outlet with the selected port do the following 1 Click Add The PON Mapping di
227. sure of security you could create a macro that sends the Winkey L combination which would cause the remote server s log in page to come up the next time the device was accessed To create the macro do the following 1 Select System Macros then click Add Macros r x C Hotkeys C User Macros System Macros Name Macro Record Edit Search ByName C ByKey Search Exit 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro Macros T x C Hotkeys C User Macros System Macros arme Macro femme Record Delete Edit Search By Name C By Key Search Exit 70 Chapter 5 The User Interface 3 Click Record The dialog box disappears and a small panel appears at the top left of the screen Pause Done Cancel Show 4 Press the keys for the macro To pause macro recording click Pause To resume click Pause again Clicking Show brings up a dialog box that lists each keystroke that you make together with the amount of time each one takes see page 71 Note 1 Case is not considered typing A or a has the same effect 5 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 2 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default
228. switch Without schema Only Groups in AD are matched User privileges are the ones configured for the groups he belongs to on the switch Without schema Usernames and Groups in AD are matched User privileges are the ones configured for the User and the Groups he belongs to on the switch Note For more information on configuring LDAP you can download the full LDAP instructional manual from our website CC Management Settings To allow authorization for the KVM over IP switch through a CC Control Center server check Enable and fill in the CC Server s IP address and Service port in the appropriate fields You can use the IPv4 address the IPv6 address or the domain name in the CC Server IP field Note If this function is enabled PON devices do not appear in the Sidebar even if they are configured on the switch This is because they are managed via the CC server 168 Chapter 8 Device Management SNMP Agent Device Infomation OperaingMode Network ANMS DOBC Securty Date Time NMS IP HostName Version Access Type SNMPAgent To set SNMP Agent do the following 1 Check Enable 2 Click Add A window appears SNMP Agent Access Type Select the Version Key in the Community Name Key in NMS IP Host Name D nn A o Select the Access Type and click Save H Save Close 169 KVM over IP Switch User Manual OOBC In case t
229. t Access page is used to access and control the e devices on the KVM over IP switch installation This page is available to all users a User Management The User Management page is used to create and manage Users and Groups It can also be used to assign devices to them User Management is discussed on page 135 This tab is available to the Super Administrator as well as administrators and users who have been given User Management permission The tab doesn t appear for other administrators and users Device Management The Device Management page is used to configure and control the overall operation of the KVM over IP switch This page is available to the Super Administrator as well as administrators and users who have been given Device Management permission The tab doesn t appear for other administrators and users Log The Log page displays the contents of the log file The Log page is discussed on page 191 Maintenance The Maintenance page is used to install new firmware backup and restore configuration and account information ping network devices and restore default values The Maintenance page is discussed on page 195 This page is available to the Super Administrator and Administrators and Users with Maintenance permission The icon doesn t display on the page of ordinary administrators and users Download Users can click this icon to download AP versions of the Windows Client the Java Client and the
230. t Prefix Length Defaut Cateway ONS Server Deleut Catenay 0 0 0 0 ki Seve O o 3 Fill in the fields according to the information provided under Network page 157 39 KVM over IP Switch User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password do the following 1 Atthe top of the screen click the User Management tab The User Management page has a list of Users and Groups in the Sidebar at the left and a more detailed list of users with more information about them in the large central panel Since this is the first time the page is being accessed only the Super Administrator appears AUR 2273 EST EZR 2 Click administrator in the left panel OT Select administrator in the central panel then click Modify at the bottom of the page 40 Chapter 3 Super Administrator Setup The User Information page appears User Information Username administrator Password AAA Confirm Password eccceeee sits Description PE Role Super Administrator Administrator C User Permissions F Device Management F Port Configuration M User Management F Maintenance F System Log F View only F Windows Client F Java Client F SSH Client I Telnet Client F Force to Grayscale M Power Management Status T Disable account Account never expires Account expires on I User mus
231. t Switch in power the switch back on This causes the switch to use the original factory installed main firmware version Once the switch is operational you can try upgrading the main firmware again by logging on to the KVM over IP switch via web browser see Main Firmware Upgrade page 196 197 KVM over IP Switch User Manual Upgrade Adapters The Upgrade Adapters page allows you to view and update KVM adapter firmware and display information This section refers to the KVM adapter cables that provide the EDID display information to the connected server which allow its video to be displayed on the local console monitor Browser GUI A amp Jo wd ALTUSCN gece hagan adage Fermer de Tea tna ata diag Copia pto AP GUI Upgrade ManFammore Upgrade Adepter GackiavRestoe PingHost System Operation Adare FAW Veson Stone ranrs vie Kanne v1 1 108 KANTO var Upgrade Adapters Adapter Fareware Into Ouaphay tr cmahon Update Adapter Display Into Ge 198 Chapter 10 Maintenance Upgrade Adapters The Upgrade Adapters button is used to upgrade the firmware of the KVM Adapter Cables To perform the upgrades do the following 1 Click the Maintenance tab select the Upgrade Adapters menu item 2 Click Adapter Firmware Info to bring up a list of the adapter firmware versions that are stored in the main firmware If you upgraded the main firmware it may contain newer version
232. t change password at next logon T User cannot change password Password never expires Password expires after lo days 3 Change the Username and Password to something unique 4 Enter the password again in the Confirm Password field to confirm it is correct 5 Click Save 6 When the dialog box informing you that the change completed successfully appears Click OK 7 Click on another item on the Local Console Main Page to close this page 41 KVM over IP Switch User Manual Moving On After setting up the network and changing the default Super Administrator password you can proceed to other administration activities These include User Management Device Management and Firmware Upgrade Maintenance These activities can be accomplished using any of the KVM over IP switch s GUI utilities These include the Local Console the browser based Windows ActiveX Viewer the browser based Java Client Viewer the stand alone Windows Client AP and the stand alone Java Client AP Choose the approach that suits you best Note Firmware Upgrade Maintenance cannot be performed from the local console You must log in remotely with one of the KVM over IP switch s other GUI utilities for this operation 42 Chapter 4 Logging In Overview KVM over IP switches can be accessed from a local console an Internet browser a Windows application AP program and a Java application AP program No matter
233. tallation For the Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed Servers Servers are the computers connected to the switch via KVM Adapter Cables see Terminology page xvii The following equipment must be installed on these servers A VGA SVGA or multisync port For USB KVM Adapter Cable Connections a Type A USB port and USB host controller For PS 2 KVM Adapter Cable Connections 6 pin Mini DIN keyboard and mouse ports KVM over IP Switch User Manual KVM Adapter Cables Cat 5e or higher cable is required to connect the KVM over IP switch to the KVM Adapter Cables see page 25 The following KVM Adapter Cables are required for use with the KVM over IP switch Function Module Connect to devices with PS 2 ports KA7120 Connect to devices with USB ports KA7170 All platforms PC Mac Sun Connect to Sun Legacy Computers KA7130 Connect to serial based devices KA9140 KA7140 For USB computers DVI output Virtual KA7166 Media and Smart Card Reader support For USB computers HDMI output Virtual KA7168 Media and Smart Card Reader support For USB computers DisplayPort output KA7169 Virtual Media and Smart Card Reader support Connect to devices with USB ports and virtual KA7175 media support Connect to devices with USB ports virtual KA7176 media and audio support Connect to devices with USB ports with virtua
234. th an HTTPS URL Disable HTTPS means browser access is permitted but users must access the switch with an HTTP URL Disable Authentication If Disable Authentication is checked no authentication procedures are used to check users attempting to log in Users gain Administrator access to the KVM over IP switch simply by entering combination of username and password Note Enabling this setting creates an extremely dangerous result as far as security goes and should only be used under very special circumstances 180 Chapter 8 Device Management Private Certificate When logging in over a secure SSL connection a signed certificate is used to verify that the user is logging in to the intended site For enhanced security the Private Certificate section allows you to use your own private encryption key and signed certificate rather than the default ATEN certificate Private Certificate Private Key Certificate Restore default There are two methods for establishing your private certificate generating a self signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate If you wish to create your own self signed certificate a free utility openssl exe is available for download over the web See Self Signed Private Certificates page 272 for details about using OpenSSL to generate your own private key and SSL certificate
235. the Log tab See Log Notification Settings page 194 for details Syslog Server To record all the events that take place on KVM over IP switches and write them to a Syslog server do the following 1 Check Enable 2 Key in either the IPv4 address IPv6 address or domain name of the Syslog server 3 Key in the port number The valid port range is 1 65535 164 Chapter 8 Device Management Authentication Device Information OperatingMode Network ANMS OOBC Security Date Time Event Destination l I Enable Authentication Prefered RADIUS z Server IP J Port 1645 SNMP Agent JT Same as prefened setting Timeout 3 sec Reties EN SharedSectet atleastB characters AD LDAP Settings T Enable TPretenedLDaP ServerlP Port 389 5 etting Timeout 0 sec Admin DN Admin Name Password Search DN r CC Management Y Enable ServerlP 10 0 90 23 Port 8000 EH Save Close Disable Local Authentication Selecting this option disables login authentication on the KVM over IP switch The switch can only be accessed using LDAP LDAPS MS Active Directory RADIUS or CC Management authentication RADIUS Settings To allow authentication and authorization for the KVM over IP switch through a RADIUS server do the following 1 Check Enable 2 Select Preferred or Alternate RADIUS server 3 Fill in the IP addresses and
236. the Port Access Port Configuration Associated Links page see page 129 for details 102 Chapter 6 Port Access Power Management If a PNO108 is connected to the KVM over IP switch and a device is connected to one of the PNO108 s outlets you can power manage On Off Reboot selected outlets directly from this page instead of having to select them on the PON device itself Associating outlets with a port is accomplished on the Port Access Port Configuration Power Management page see page 130 for details If there is more than one outlet associated with this port click on the line entry to select the one you want to manage then click the On Off or Reboot icon as appropriate Note For the Reboot option the outlet must be configured with System After AC Back or Modem Ring Resume as its operating mode If there is more than one outlet associated with this port and you want to power manage several of them at once use Shift Click for a sequential set or Ctrl Click for a non sequential set to select your group If there is more than one outlet associated with this port and you want to power manage all of them at once click to put a checkmark in the Select All checkbox Note 1 Even though the outlets all turn On Off or Reboot at the same time they do so with their own separate outlet configuration settings delay operating mode etc See Port Configuration page 126 for deta
237. the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 231 KVM over IP Switch User Manual Consignes de s curit G n ral Ce produit est destin exclusivement une utilisation l int rieur Veuillez lire la totalit de ces instructions Conservez les afin de pouvoir vous y r f rer ult rieurement Respectez l ensemble des avertissements et instructions inscrits sur l appareil Ne placez jamais l unit sur une surface instable chariot pied table etc Si l unit venait tomber elle serait grave
238. the remote view window at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and the 100 setting is that when the remote view window is resized its contents don t resize they remain at the size they were To see any objects that are outside of the viewing area move the mouse to the window edge to have the screen scroll 83 KVM over IP Switch User Manual The On Screen Keyboard The KVM over IP switch supports an on screen keyboard available in multiple languages with all the standard keys for each supported language Click this icon to pop up the on screen keyboard On screen Keyboard y N One of the major advantages of the on screen keyboard is that if the keyboard languages of the remote and local systems aren t the same you don t have to change the configuration settings for either system Just bring up the on screen keyboard select the language used by the server you are accessing and use the on screen keyboard to communicate with it Note You must use your mouse to click on the keys You cannot use your actual keyboard Changing Languages To change languages do the following 1 Click the down arrow next to the currently selected language to drop down the language list On screen Keyboard
239. to 32 ports KN8132V in a 1 U housing or 64 ports KN4164V KN8164V in a 2U housing Eight separate buses for remote KVM over IP access Two 10 100 1000 Mbps NICs for redundant LAN or two IP operation Supports PS 2 USB Sun Legacy 13W3 and serial RS 232 connectivity Local console provides USB keyboard and mouse support Supports multi platform server environments Windows Mac Sun Linux and VT100 based serial devices High video resolution up to 1920 x 1200 60Hz 24 bit color depth for the local console up to 1920 x 1200 60Hz with 24 bit color depth for remote sessions at up to 50 m Monitor and control up to 32 or 64 computers on a single level or control up to 512 computers in a cascade Cascade compatible KVM Switches include the following CS9134 CS9138 CS88A KH1508 KH1516 KH1508A and KH1516A Management Up to 64 user accounts up to 32 users simultaneously share the control End session feature administrators can terminate running sessions Event logging and Windows based Log Server support Critical system event notification via SMTP email SNMP trap and Syslog support Customizable event notification Firmware upgradable Out of Band Access Modem dial in dial out dial back support Adapter ID Function Stores port information allowing administrators to relocate the servers to different ports without having to re configure the adapters and switches Port Share Mode allows mu
240. to scroll to the areas that are off screen If you select Mouse Movement the screen will scroll when you move the mouse pointer to your screen border If you select Scroll Bars scroll bars appear around the screen borders that you can use to scroll to the off screen areas Bus Info If Bus Info is enabled the number of the bus you are on as well as the total number of users on the bus displays on the bottom row center of the Control Panel as follows Bus No Total Users See the Control Panel diagram on page 59 for an example Snapshot These settings let the user configure the KVM over IP switch s screen capture parameters see the Snapshot description under The Control Panel page 59 Path lets you select a directory that the captured screens automatically get saved to Click Browse navigate to the directory of your choice then click OK If you don t specify a directory here the snapshot is saved to your desktop Click a radio button to choose whether you want the captured screen to be saved as a BMP or a JPEG JPG file If you choose JPEG you can select the quality of the captured file with the slider bar The higher the quality the better looking the image but the larger the file size Keyboard Pass Through When this is enabled the Alt Tab key press is passed to the remote server and affects that server If itis not enabled Alt Tab acts on your local client computer 91 K
241. tor has given you the necessary permission to access the switch 3 Ask your administrator to see if the switch is under CC management If it is he will have to resolve the situation either by disabling CC management on the switch see page 162 or by deselecting it on the CC server see the CC User Manual for details can t access the switch even though have specified the IP address and port number correctly If the switch is behind a router the router s Port Forwarding also referred to as Virtual Server feature must be configured See Port Forwarding page 254 for details When logging in from a browser the following message appears 404 Object Not Found If a login string has been set make sure to include the forward slash and correct login string when you specify the KVM over IP switch s IP address See Login String page 177 Sudden loss of network connection No remote server video display on the client computer Close your connection to the KVM over IP switch Wait approximately 30 seconds and log in again Check that your KVM Adapter Cable s firmware version is the same as the version stored in the switch s Main firmware See Upgrade Adapters page 198 for details Set the remote server resolution to 1280 x 1024 or less 239 KVM over IP Switch User Manual Problem Resolution No remote server video display on the client computer but mouse moveme
242. try to return to the port by selecting again in the tree the switch acts as if you are accessing the port for the first time If another user was waiting on the port he takes precedence and gets the port The correct way to return to the port is to click the Close icon at the top right of the Port Access page 240 Appendix Mouse Problems Problem Resolution Mouse and or Keyboard not responding Mouse movement extremely slow There are two mouse pointers after the remote server is accessed Check that your KVM Adapter Cable s firmware version is the same as the version stored in the switch s Main firmware See Upgrade Adapters page 198 for details Unplug the cable s from the console port s then plug it them back in There is too much data being transferred for your connection to keep up with Lower the video quality see Video Settings page 73 so that less video data is transmitted You can select another pointer type See Mouse Pointer Type page 86 for details When the mouse pointer is in Single Pointer mode can t access the Control Panel Recall the Control Panel and immediately change the pointer to Dual mode Why is there a Dual Pointer mode When you are not in Mouse DynaSync Mode you need the two pointers so that you know the remote server pointer is actually at the location you think it is at Otherwise you might perform a mouse operation and because of net la
243. uded in the list of supported servers contact your dealer for help Include KVM This item is for information purposes and can t be edited If the server supports a KVM function this box is checked Otherwise it is unchecked Server Name For convenience you can give the server a name Server IP Key in the server s IP address IPv4 IPV6 or domain name used to access the server via a serial connection Telnet or SSH Service Port Key in the port number used for serial access User Name Key in the username required for serial access authentication Password Key in the password required for serial access authentication Scan Interval The interval between times that the KVM over IP switch scans the server for information 189 KVM over IP Switch User Manual Field Explanation Timeout The amount of time that the KVM over IP switch waits for a response from the server before it stops scanning for information Web URL Key in the server s IP address IPv4 IPV6 or domain name used to access the server via a browser Login Name Key in the username required for browser authentication Login Password Key in the password required for browser authentication 3 When you have finished configuring the fields click Next to bring up the dialog box with the Step 2 tab displayed 4 The Step 2 dialog presents a summary of the blade server s configuration inc
244. ue E aA der one tad S 173 Login Failires 22 422 kates uns Deere ee eee a aa 173 Fier x eee n PR ee eye a nn a 174 Login String 4 2 2 a ace ia A orme wea Fans 177 ACCOUNT PO ICY a aie n po pr Peed eld 178 Encryption sei tate Gani ei ent ld 179 Modes isc RA Le ee ei ee eh 180 Private Certificate 181 Certificate Signing Request 182 Date Time enti anta a ne ere mai red 184 Time Zone s lisses ns Ga cae dent nus ne chier rs 184 Da nn eee Len Sa ie ee er ah 185 Network Time 185 PON Devices cito ci ee ek ee eed gi Midd a eere AU er ew gate 186 Configuration Page 186 Outlet Configuration 187 Blade Servers as rise name en RE te wae 188 Configuration Page 188 Blade Server Setup 189 Adding a Blade Server 189 Modifying Deleting a Blade Server 190 Web Access cuco pores Ponte dun ete patte au ne 190 Chapter 9 Log OVE EW a sa A A bar rire 191 Browser GUI 4 4444408 dues er detre 191 AP Q I La A ee ME cas a me eee 191 Log formato a eens A e 192 Filter A I 192 Log Notification Settings 194 Chapter 10 Maintenance MA LR O PEE A IN 195 Browser Uli A A 195 AP GUT ce edi a eA a A 8 195 Main Firmw
245. up select the port that you want to associate it with E wh KN4140v 40 d 01 EA D3JOVR TEST 04 05JHP ProLiant ML350 06 07JDVR TEST 09 10 11 12 HP Blade C3000 13 z on w m w a a ES dl e ES 4 Click Save After the association completes successfully the blade icon appears as the port indicator in the Sidebar tree To access the device running on the blade click on its entry in the Sidebar Unassociating Ports To break the association between a port and a blade server or individual blade select the association in the main panel then click Unassociate 112 Chapter 6 Port Access History The History page provides a record of each time that a port was accessed It provides quick access to the most recently used ports You can access a port shown in the main panel by double clicking it ra PSN IAN PMLsb E Moro PMLAD PMLab PMLab ML PMLsb PM Led PALO PMLsb PL PMLsb INIA 3e 47 OA 101225 NONON 08 43 27 IO 1e 10 02 NOUS 1410 02 Double cick o press Crter Cas History g Son E Mos F Fam Y El If there are more entries than there is room on the screen a scroll bar appears to let you scroll up and down to see the entire record To clear the record and start over click the Clear History button at the bottom right of the page Note You can change the sort order of the information displayed by clicking the column headings
246. up list can expand and collapse If the list is expanded click the minus symbol next to the Users icon to collapse it if it is collapsed there is a plus symbol next to the icon Click the plus symbol to expand it The large main panel shows the group s name and the description that was given when the group was created the Status column is inactive Repeat the above procedure to add additional groups Note You must perform Step 7 before attempting to add a new group or else the new group you are creating will replace the group you just finished creating 143 KVM over IP Switch User Manual Modifying Groups To modify a group do the following 1 In the Sidebar Group list click the group s name In the main panel select the group s name 2 Click Modify 3 In the Group notebook that comes up make your changes then click Save Note The Group page is discussed on page 142 the Members page is discussed on page 147 The Devices page is discussed on page 149 Deleting Groups To delete a group do the following 1 In the Sidebar click the Groups icon 2 In the main panel select the groups name 3 Click Delete 4 Click OK 144 Chapter 7 User Management Users and Groups There are two ways to manage users and groups from the Users notebook and from the Group notebook Note Before you can assign users to groups you must first create them See
247. uper Administrators always have configuration privileges 120 Chapter 6 Port Access The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports To do so 1 Select the port whose permissions you want the other port s to follow 2 Click Copy 3 Select the port you want to receive the permissions 4 Click Paste When you have finished making your configuration changes click Save Port Level Browser GUI Interface If a port is chosen in the Sidebar the Main panel looks similar to the one shown below E ASSEN a 121 KVM over IP Switch User Manual The port access settings are explained in the following table Name Each port accessible to the user is listed under the Names column Access The Access column is where device access rights are set To cycle through the choices click the icon in the row that corresponds to the user you want to configure The meanings of the icons are as follows The user can view the remote screen and can perform operations on the w Full Access remote server from his keyboard and monitor The user can only view the remote ou View Only screen he cannot perform any operations on it No access rights the Port will not show x No Access up on the User s list on the Main Screen
248. ures RE Statement TA ASS Aw 7171 47 BS 54 7171 91 71718 AES a AAS 71324 BA LE ALLA E 0 AS FAAA 2 74 AA 49 4 ERE AS EAS auc Suggestion Shielded twisted pair STP cables must be used with the unit to ensure compliance with FCC amp CE standards KVM over IP Switch User Manual RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China ESAS HEAT ie lA ZARE ZR EM aael e o 0 0 O O we O Oo oO O ARRESE R MAEAEA RAPRA ES TEST 11363 2006 EAR SE KZ Fe O ENFRIA ER PRADA E EAS HMR AMS BAM SIT 11363 2006 REER x RTVADA E DORE DAA DMA E ER HSJIT 11363 2006 REEK KVM over IP Switch User Manual User Information Online Registration Be sure to register your product at our online support center International http eservice aten com Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 KVM over IP Switch User Manual User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with resp
249. ust unplug the power cords KVM over IP Switch User Manual Stacking and Rack Mounting The KVM over IP switch can be stacked on the desktop or rack mounted in a variety of ways The following sections take you through the procedures for each method Stacking The KVM over IP switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables To place the switch or to stack units if you are daisy chaining them remove the backing material from the bottom of the rubber feet that came with your package and stick them onto the switch s bottom panel at the corners as shown in the diagram below Note To ensure adequate ventilation allow at least 5 1 cm on each side and 12 7 cm behind the unit for power cord and cable clearance Chapter 2 Hardware Setup KN8132V Rack Mounting The KN8132V can be mounted in a 19 1U rack The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack Rack Mounting Front To mount the unit at the front of the rack do the following 1 Remove the screws at the front of the unit Phillips head Gi hex M3 x 6 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit KVM over IP Switch User Manual 3 Position the device in the front of
250. vices attached to the unit from practically any location via a TCP IP connection Note The PDU GUI shown in the example is the PE9216r See Supported Power Distribution Units page 276 for a list of other PDUs To set up a PDU in conjunction with KVM over IP switches refer to the images below and do the following 1 Connect both the KVM over IP Switch and the PDU to your Ethernet switch 2 Inthe PDU s GUI browse to Device Management then to OOBC In Console Port Settings set the Baud Rate to 38400 bps Management Console Port Settings Baud Rate 38400 bps v Data Bits gy Stop Bits LE Parity None v 3 Still in Device Management browse to ANMS In CC Management uncheck Enable Device Management Event Notification Authentication amp Authorization r CC Management Enable CC Server IP 32 Chapter 2 Hardware Setup Next connect the PDU Console PON IN directly to the KVM over IP switch PON Following this using the KVM over IP switch GUI browse to Device Management then to ANMS In Authentication uncheck CC Management Password Search DN CC Management Y Enable CC Server IP CC Service Port _ KN4116 Finally confirm that appropriate power management permission has been assigned Browse to Port Access then to Port Configuration Select the relevant port number from the left tree menu pes Pon Property A
251. video display problems related to video screen resolution that affect some interface systems e g Sun Blade 1000 and other servers This setting can improve the image color on some displays Default YUV 4 1 1 Enhanced Text Mode YUV 4 4 4 Video Quality Drag the slider bar to adjust the overall Video Quality The larger the value the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a number from 1 through 99 The KVM over IP switch will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box next to Enable Refresh to enable this feature Note 1 The switch starts counting the time interval wnen mouse movement stops 2 Enabling this feature increases the volume of video data transmitted over the network The lower the number specified the more often the video data is transmitted Setting too low a value may adversely affect overall operating responsiveness Transparency Adjusts the transparency of the toolbar that comes up when the GUI hotkey Scroll Lock Scroll Lock for example is invoked Slide the bar until the display in the example window is to your liking 75 KVM
252. wed in the From field and it cannot exceed 64 Bytes 2 1 Byte 1 English alphanumeric character 5 Key in the email address addresses of where you want the SMTP reports sent to in the To field Note If you are sending the report to more than one email address separate the addresses with a semicolon The total cannot exceed 256 Bytes Log Server Important transactions that occur on the KVM over IP switch such as logins and internal status messages are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the port used by the computer that the Log Server runs on to listen for log details in the Port field The valid port range is 1 65535 The default port number is 9001 Note The port number must different than the one used for the Program port see Program page 158 See Chapter 13 The Log Server for details on setting up the log server The Log File is discussed on page 191 163 KVM over IP Switch User Manual SNMP Trap To be notified of SNMP trap events do the following 1 Check Enable SNMP Agent 2 Key in either the IPv4 address IPv6 address or domain name of the computer to be notified of SNMP trap events 3 Key in the port number The valid port range is 1 65535 Note The logs that are notified of SNMP trap events are configured on the Notification Settings page under
253. wer manage a group of outlets first select the group s in the main panel then click the appropriate power button 107 KVM over IP Switch User Manual Outlet Settings When an outlet is selected in the Port Access page Sidebar the Outlet Settings page appears History Favorites User Preferences Sessions Access Outlet Settings Outlet Property Station RES Dutlet ETS On Off E Reboot amp Configuration Schedule Name Period Mode Time 1 Sunday On 00 00 00 Add Modify Delete Fun Stop The Outlet Properties panel indicates the name of the PON that the outlet belongs to and the outlet s name as well as On Off Reboot and Configuration buttons to manually manage the outlet s power The Schedule panel lets you set up an automated Power management configuration for the outlet The procedure for accomplishing this is the same as the one described in the Power Management section See Schedule page 133 for details 108 Chapter 6 Port Access Blade Servers Connections Page Blade Servers that are connected to the switches display below the KVM switches and PON devices in the Sidebar ec This section describes accessing and configuring the blade servers and associating the blades with KVM switch ports By associating a blade server or blade with a port the servers and blades are integrated into the Sidebar tree view and appear as devices connected to the p
254. which access method you choose the KVM over IP switch s authentication procedure requires you to submit a valid username and password If you supply invalid login information the authentication routine will return an Invalid Username or Password or Login Failed message If you see this type of message log in again with a correct username and password Note If the number of invalid login attempts exceeds a specified amount a time out period is invoked You must wait until the time out period expires before you can attempt to log in again See Login Failures page 173 for further details Local Console Login When the local console is attached see Single Stage Installation page 25 and there is no user logged in the KVM over IP switch s login screen appears on the monitor KN8164 Login Simply key in your valid Username and Password then click Login to bring up the Local Console Main Page The Local Console Main Page is similar to the Web Browser WinClient and Java Client Main Pages For a description of the Web Browser Main Page see page 53 43 KVM over IP Switch User Manual Browser Login KVM over IP switches can be accessed via an Internet browser running on any platform To access the switch do the following 1 2 Open the browser and specify the IP address of the switch you want to access in the browser s location bar Note For security purposes a login string may have been set by th
255. whose adapter attribute OS setting is configured for Win or Mac see Port Properties page 127 which are connected to the switch with one of the following Adapter Cables KA7166 KA7168 KA7169 KA7170 KA7175 KA7176 or KA7177 All other configurations must use manual mouse synchronization described in the next section The icon on the Control Panel indicates the synchronization mode status as follows Icon Function g This icon displays in gray to indicate that Mouse DynaSync is not El available you must use manual synching procedures This is the ur default setting for all KVM Adapters other than the KA7166 KA7168 KA7169 KA7170 KA7175 KA7176 and KA7177 is available and is enabled This is the default setting when Mouse T The green check mark on this icon indicates that Mouse DynaSync L Cd DynaSync is available See the Note above but is not enabled T The red X on this icon indicates that Mouse DynaSync is available L x When Mouse DynaSync is available clicking the icon toggles its status between enabled and disabled If you choose to disable Mouse DynaSync mode you must use the manual synching procedures described under Manual Mouse Synchronization page 89 88 Chapter 5 The User Interface Mac and Linux Considerations For Mac OS versions 10 4 11 and higher there is a second DynaSync setting to choose from If the default Mouse DynaSync result is not satisfact
256. witch User Manual 3 Enter the required information in the appropriate fields A description of each of the fields is given in the table below Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings See Account Policy page 178 Password From 0 to16 characters are allowed depending on the Account Policy settings See Account Policy page 178 Confirm Password To be sure there is no mistake in the password you are asked to enter it again The two entries must match Description Additional information about the user that you may wish to include Role There are three categories Super Administrator Administrator and User There is no limitation on the number of accounts that can be created in each category The Super Administrator is responsible for the overall installation configuration and maintenance user management and device and port assignments The Super Administrator s permissions see page 139 are automatically assigned by the system and cannot be altered The default permissions for Administrators include everything except Force to Grayscale but the permissions can be altered for each Administrator by checking or unchecking any of the permissions checkboxes The default permissions for Users include the Win Java and SSH clients but the permissions can be altered for each User by checking or unchecking any of the permissions checkboxes
257. ying events again Clear Log Clicking Clear Log clears the log file Export Log Clicking Export Log lets you save the contents of the log to a file on your computer Filter Clicking Filter allows you to search for particular events by date or by specific words or strings as described in the next section Filter Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users When you access this function the log filter dialog box appears at the bottom of the page J Eu Display Options Time Start Date Time 7 End Date Time 7 Today Only Information Y User Y Priority FF Least Y Less Y Most SA Apply B Reset o Pause D Clear Log la Export Log Exit 192 Chapter 9 Log A description of the filter items is given in the table below Item Description Time This feature lets you filter for events that occurred at specific times as follows Today Only Only the events for the current day are displayed Start Date Time Filters for events from a specific date and time to the present Put a check in the checkbox to bring up a calendar Set the date and time that you want the filtering to start from All events from the Start date time to the present are displayed For the Web Browser interface after checking Start Date Time you have to click inside the text box i
258. your computer 2 Log in to the KVM over IP switch and click the Maintenance tab The Maintenance tab opens to the Upgrade Main Firmware page Firmware File ni Filename Browse Upload Progress 3 Click Browse navigate to the directory that the new firmware file is in and select the file 4 Click Upgrade Firmware to start the upgrade procedure Ifyou enabled Check Main Firmware Version the current firmware level is compared with that of the upgrade file If the current version is equal to or higher than the upgrade version a popup message appears to inform you of the situation and stops the upgrade procedure Ifyou didn t enable Check Main Firmware Version the upgrade file is installed without checking what its level is As the upgrade proceeds progress information is shown in the Progress bar Once the upgrade completes successfully the switch resets itself 5 Log in again and check the firmware version to be sure it is the new one Note To recover from a failed upgrade situation see Firmware Upgrade Recovery page 197 196 Chapter 10 Maintenance Firmware Upgrade Recovery Should the switch s main firmware upgrade procedure fail and the switch becomes unusable the following firmware upgrade recovery procedure will resolve the problem 1 Power off the switch 2 Press and hold the Reset Switch in see Reset Switch page 11 3 While holding the Rese
259. your usual Username and Password to bring up the access screen Telnet 172 17 17 23 111 KA7140 Navigation The left panel shows the KVM over IP switch at the top and all the serial interface devices connected to it listed below The right panel shows the configuration parameters at the top with the configuration settings in the area below Use the Left and Right Arrow keys lt and gt to move the highlight bar between the right and left panels and to select the parameter to configure Use the Up and Down Arrow Keys Tand to select among the switch and the serial devices in the left panel use them to select the configuration items in the right panel 262 Appendix Operation Use the Up and Down Arrow Keys T and Y to highlight a device in the left panel then press Enter to open a command line terminal session on the accessed device When you have finished with your session press the hotkey see page 263 and 264 that brings you back to the access page To finish with this function move the highlight bar to Logout in the right panel of the access page Press the Down Arrow key to highlight Exit then press Enter Switch Level Configuration The right panel configuration settings that can be made when the KVM over IP switch is selected in the left panel are described in the table below Setting Description Port Configuration When Port Configuration is

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