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ANZ Transactive user guide (PDF 4.75MB)

1. This section covers the essentials functions performed by ANZ Transactive Administrators TRANSLATIONS Language content within ANZ Transactive can be customised to suit organisation Users The following range of User languages are available gt Traditional Chinese gt Vietnamese gt Simplified Chinese gt Korean gt Japanese The following categories of translated content are available gt Labels gt Buttons gt Error messages gt Warning and information messages ASSIGNING USER LANGUAGE Simply follow the steps below to assign the language option for each of your users STEP ACTION 1 Log on to ANZ Transactive 2 Select the REFERENCE DATA tab 3 Select Users from the drop down list ANA ANZ Transactive ee OU Messages Reports Reference Data Cash Management Reference Data Reference Data Please select the type of Reference Data to display from the dropdown list below Tre Users x Create a user Click on the column headers below to sort the data in ascending or descending order indicated by the red arrow FirstName Security Profile Threshold Group Work Group Presley Presley Nicki Full Access ER1 Name User s Administrator USER11 Name user s Administrator USER12 Name User s Initiate Authorise USER13 Name User s Initiate Authorise USER14 Name User s Initiate Authorise USER15 Name User s Initiate Authorise USER16 Name User s Full Access USER17 Name Usre s Full Access US
2. 1 0 1 1 1 2 1 3 1 4 1 5 1 6 2 0 2 1 2 2 2 3 24 2 5 3 0 3 1 3 2 3 3 3 4 3 5 3 6 4 0 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 4 10 4 11 4 12 4 13 4 14 4 15 4 16 INTRODUCTION TO ANZ TRANSACTIVE About this Guide Learning about ANZ Transactive Minimum Specifications ANZ Transactive Security Information Protecting your Banking Key Concepts and Terms GENERAL SYSTEM TASKS Session timeouts and saving your work Logging Out Viewing your User profile Changing your Password Changing your Smartcard Passphrase ADMINISTRATOR Translations Create a User ID Password User Password Rules Resetting A User s Password Types of Reference Data Managing of Reference Data WORKING WITH PAYMENT TRANSACTIONS Payment Transaction Overview Transaction Status Creating Payment Transactions Creating Transactions Creating Transactions using Templates Creating Transactions using a Payment File Creating Transactions Requesting Live Market Rates Future Dated Payments Future Value Dated Transactions Validation Status Verify FX Button Upload Log Screen Function Buttons Beneficiary List View Beneficiary Email Notification Overview Creating Direct Debits oO N WD fF FA 10 11 12 12 14 16 18 19 19 21 22 24 25 25 26 27 27 28 29 29 30 31 31 32 33 33 34 5 0 5 1 5 2 5 3 5 4 5 5 6 0 6 1 6 2 6 3 6 4 6 5 6 6 6 7 6 8 6 9 6 10 7 0 vA 7 2 73 74
3. Most of your use of the reporting function in ANZ Transactive will involve generating existing reports WHAT HAPPENS WHEN YOU GENERATE A REPORT When you generate a report ANZ Transactive gt Retrieves the data for the report gt Prompts you for any additional report criteria such as date ranges or transaction types gt Produces the report and displays it on the Reports page 48 GENERATING A REPORT Follow the below steps to generate a report STEP 1 ACTION Click the REPORTS navigation button The Standard Reports page appears If you want to generate a custom report rather than a standard report click the Custom Reports tab The Custom Reports page appears In the Report Name column click the report you want to generate If the report requires you to specify any criteria the Report Criteria page appears Otherwise the system generates the report and displays it on the Reports page Which page is displayed Report Criteria Specify the criteria required for the report Reports The report is now ready for you to print or perform other actions see Report actions If the report is not currently displayed click the Show Report button The system generates the report and displays it on the Reports page The report is now ready for you to print or perform other actions see Report actions REPORT ACTIONS After generating a report the report is now ready for you to gt Print see Printing a Report gt
4. Note Standard Reports cannot be edited or deleted by company users gt Custom reports Custom reports are reports that your organisation has created and or customised Custom reports that you create are only available for your organisation All Users with report access can create and edit the custom reports that appear in the Custom Reports Listing THE REPORTING PROCESS The reporting process comprises of three stages Note that most of your reporting activities will involve stages 2 and 3 of this process STEP NAME ACTION Create Create a new report from scratch or base it on an existing report Save the report as a gt Custom report available only to you For more information on creating reports see Creating Your Own Reports 2 Generate Selecta report from the list of custom reports or standard reports and generate it Generating some reports requires you to specify report criteria such as date ranges or transaction types For more information on generating reports see Generating existing reports 3 Actions After generating the report you can perform various actions such as gt printing the report gt downloading data from the report gt deleting a customised report gt creating a copy of the report and saving it as a standard report or a custom report gt editing the report s design For the latest list of standard default reports available please contact your ANZ PCM or Trade Manager GENERATING EXISTING REPORTS
5. Download data from see Downloading Data from Reports gt Delete customised reports see Deleting Reports gt Copy as the basis of a new report see Making a copy of an existing report gt Edit see Editing Reports PRINTING A REPORT Follow the below steps to print a report STEP ACTION 1 If you haven t already generated the report you will be required to do so For instructions see Generating a report 2 There are two options for printing displayed reports you will be required to perform one of the two options below gt Click View PDF then from the File menu in the PDF document select Print or gt Click View Excel then form the File menu in the Excel document select Print The Print dialog box appears Most reports produce best results when printed with a landscape orientation so change the page layout settings so that the report prints with this orientation For instructions see your web browser s online help Click the OK button The report prints on your printer If the report does not print check your printer or network connection Once completed close out of the reports and return to the ANZ Transactive reports page 49 DOWNLOADING DATA FROM REPORTS FILE FORMAT You can download a report to your PC or network as a file in CSV format Comma Separated Values CSV is a file format available for exporting data from ANZ Transactive reports to other software packages especially spreadsh
6. Save As option Click the Next Step button then go to step 6 The New Report Edit Report Step 3 Finalise Report page appears No Select Edit Report option Click the Previous Step button then repeat steps 3 to 5 6 Enter the details required for the report such as gt title of the report gt description of the report gt the type of the report standard or custom For information on the data required in particular fields click the amp button When selecting a report type keep in mind that gt standard reports are available to everyone in your organisation including any subsidiaries and branches gt custom reports are available only to you 7 Click the SAVE button The Standard Reports or Custom Reports page appears depending on the report type you selected in the previous step MAKING A COPY OF AN EXISTING REPORT Follow the below steps to make a copy of an existing report STEP 1 ACTION Generate the report you want to make a copy of For instructions see Generating A Report Click the Create a Copy of This Report button The Create a Copy of This Report page appears Enter the details required for the report such as gt Report Name gt Report Description gt The type of the report standard or custom and the reports category For information on the data required in particular fields click the button When selecting a report type keep in mind that gt Standard reports are available to
7. Transaction History tab VIEWING AUTHORISATION ERRORS ANa ANZ Transactive No Foreign Exchange Rate has been defined for currency of this transaction Please define an FX rate for this currency D1194158100 Domestic Payment gt Issue Started You can only view information on an authorisation error at time of authorising as per below Transactions will remain in pending transactions queue pending editing or deletion 38 MULTIPLE AUTHORISATIONS For some transactions your organisation might require more than one user to authorise If e g the first authorisation is successful but the second one fails then both authorisations must be repeated AUTHORISING MULTIPLE TRANSACTIONS AFTER VIEWING THEM Follow these steps to authorise multiple transactions at the same time after viewing them STEP ACTION 1 Click the CASH MANAGEMENT navigation button 2 Click the TRANSACTIONS tab The Pending Transactions page appears default tab Select the check box of each transaction you want to authorise 4 Click the Authorise Selected Item s button If the authorisation was successful the transaction is gt changed to a status of Authorised or Partially Authorised gt listed on the Pending Transactions page if its status is Partially Authorised or gt listed on the Authorised Transactions page if its status is Authorised see Viewing an authorised transaction gt sent to ANZ for processing If the authorisation was un
8. complete the following steps STEP ACTION 1 Log on to ANZ Transactive 2 Click the REFERENCE DATA navigation button The Reference Data page appears From the Show list select the type of reference data item you want to view A table appears listing the existing reference data items of the selected type Click the reference data item you want to view The item you selected is displayed CHANGING REFERENCE DATA To change a reference data item complete the following steps STEP ACTION 1 For instructions see Displaying a reference data item Display the reference data item you want to change Change the reference data item as required For information regarding data required in particular fields click the button for the relevant section of the page When you have finished changing the reference data item click the Save amp Close button DELETING REFERENCE DATA NOTE You cannot edit or delete any reference data that was Added by the bank To delete a reference data item complete the following steps STEP ACTION 1 For instructions see Displaying a reference data item Display the reference data item you want to change Click the Delete button A message appears asking you to confirm the deletion of the item Click the OK button The item is deleted 23 This section contains details on ANZ Transactive payment transactions PAYMENT TRANSACTION OVERVIEW ANZ Transactive
9. 75 8 0 8 1 8 2 8 3 8 4 9 0 9 1 9 2 9 3 EXISTING TRANSACTIONS Editing Pending Transactions Routing Transactions Deleting Pending Transactions Verifying Transactions Authorising Transactions WORKING WITH TRADE INSTRUMENTS AND TRANSACTIONS Viewing Transactions Transaction History Log What is a Trade Instrument Types of Trade Instrument What is a Transaction Transaction and Instrument Statuses Creating Trade Instruments Creating an Amendment Downloading Transaction Data Viewing Document Images WORKING WITH REPORTS Generating Existing Reports Downloading Data from Reports Deleting Reports Creating New Reports Editing Reports WORKING WITH ACCOUNT REPORTS Reporting Overview Viewing Real Time Account Balances Viewing Current Day Transactions View Print Bank Statements WORKING WITH MESSAGES Messages Overview Viewing Messages Creating and Sending Messages 35 36 37 37 38 40 40 41 42 43 43 44 44 45 47 48 50 50 52 53 55 55 55 55 56 58 59 ABOUT THIS GUIDE This document covers essential processes and procedures for ANZ Transactive Administrators and Users It is recommended that Administrators and Users read this guide in conjunction with the Terms Governing the Use of ANZ Transactive LEARNING ABOUT ANZ TRANSACTIVE The following range of resources are available to assist you in your use of ANZ Transactive 1 ONLINE HELP The online help should be
10. As a transaction progresses through the workflow shown in the previous section its status changes to reflect where the transaction is in the workflow The transaction status is shown in the following Trade tabs gt Pending Transactions Authorised Transactions and Instrument History gt the Instrument Summary page An instrument is Pending until ANZ processes the transaction once completed the status will change to Active The table below describes each possible transaction status Status Description Page in system Started The transaction has been created but not verified Pending Transactions Instrument History Ready to Authorise The transaction s data has been verified and the transaction is ready for Pending Transactions authorisation Instrument History Authorise Pending The transaction is in the process of being updated by the system Pending Transactions Instrument History Authorise Failed Your organisation s user access management criteria has not been met at Pending Transactions time of authorisation eg User attempting to authorise a payment over their Instrument History threshold limit Partially Authorised Your organisation requires two users to authorise each transaction but only one Pending Transactions user has authorised the transaction Instrument History Authorised The transaction has been authorised by all required authoriser s It is waiting for Auth
11. Click the AUTHORISE button The system processes the authorisation request then displays the Pending Transactions page A message at the top of the page tells you whether the authorisation was successful If the authorisation was successful the transaction is gt changed to a status of Authorised or Partially Authorised gt listed on the Pending Transactions page if its status is Partially Authorised or gt listed on the Authorised Transactions page if its status is Authorised see Viewing an authorised transaction gt sent to ANZ for processing If the authorisation was unsuccessful the transaction gt remains on the Pending Transactions page gt has an Authorise Failed link in the Status column see Viewing authorisation errors Note authorised means sent to the bank partially authorised means further authorisation is required VIEWING AN AUTHORISED TRANSACTION Follow these steps to view an authorised transaction STEP ACTION 1 Click the CASH MANAGEMENT button 2 Click the TRANSACTIONS tab Select the Authorised Transactions tab The Authorised Transactions page appears 3 In the Transaction column click the transaction that you want to view The details of the transaction appear 4 When you ve finished viewing the transaction click the Close button The Authorised Transactions page redisplays Note Once the bank has processed the transaction the payment will move form the Authorised Transaction tab to the
12. Direct Debits can be future dated and authorised An authorised future dated payment will be held in the Future Value Transactions tab awaiting the execution date Users will be able to edit or update the payment and re authorise or delete the payment prior to the execution date FUTURE VALUE DATED TRANSACTIONS ANZ Transactive Payment File Upload Pending actions Aa mi ee These transactions are al authorised and have future value payment dates They remain here until the future date and only then are they transmitted to the bank Click on the column headers below to sort cated by the red arrow E ransncion 10 rnsecton eseTrneacion Parx ear amount _ enman ta imac Reference ona Sted _ bntahutorzed 21667318110 Payment Multiple Beneficiaries 1 815 00 22Apr2010 Multiple References 21 Apr 2010 21 Apr 2010 O 1667328119 Payment b16p4s95110 Payment O P1684708110 CNY Multiple Beneficiaries CNY 1 815 00 29 Apr 2010 Multiple References 21 Apr2010 21 Apr 2010 Multiple Beneficiaries CNY 3 00 0 Jun 2011 Multiple References 25 Mar 2011 28 Mar 2011 Multiple Beneficiaries CNY 3 00 062un 2031 Multiple References 25 Mar 2011 28 Mar 2011 FENE VIEWING FUTURE DATED TRANSACTIONS If the transaction ID from the list view is selected the payment screen will be presented The following options will be available Edit Route Transactions or Close EDITING A FUTURE DATED PAYMENT If the Edit option is selected
13. PASSWORD IN ANZ TRANSACTIVE To create a User ID password User complete the following steps STEP ACTION 1 Log on to ANZ Transactive if you are not already logged in 2 Click the REFERENCE DATA navigation button The Reference Data page appears 3 From the Show list select Users A list of your organisation s Users appears 4 Click the Create a User button The User page appears 5 Create a unique User ID for the User as per the below suggested naming conventions gt Whole ID must be in uppercase gt Maximum 10 characters gt The ID must comprise of Surname first 1st 6 letters only then the initial of the user s first name followed by first three letters of company ID e g David Wong from ABC Book Shop would be WONGDAB C 6 Enter User information into the page by completing all mandatory fields For information about what data is required in particular fields click the button for assistance 7 n the Security section ensure the radio button is selected for the user to enter a Login ID and Password for authentication 8 Enter the User s unique User ID as created in Step 5 into the Login ID field This is the Login ID the user will use to access ANZ Transactive 9 Enter a temporary password into the New Password and Retype New Password fields See Password Rules for creating and or resetting a user s password in ANZ Transactive 10 Select the user s Security Profile which will determine the user s rights w
14. Pending Market Rate 17 Mar 2010 12 00PM Confirm FX Deal CNPROJECT1 China Child Project Team English Authorised Each time the user selects the Save or Save and Close or Verify or Authorise button the system will capture the entry in the transaction history log in a listview as described below COLUMN HEADING DESCRIPTION Date amp Time Date and time of when the action was performed Action The type of action that was performed by the user e g Create Save Verify Authorise Bank etc User User ID first amp last name of the user whom performed the action Panel Level Panel level of the user authorising the transaction This field will only be updated when the user authorises the transaction The values in this field will be either A B or C Status The status of the transition as at Save or Save and Close e g Started Ready to Authorise Partially Authorised Authorised Authorised Failed Rejected by Bank Cancelled by Bank Processed by Bank Where the action status appears as Bank this function was performed at ANZ and will display a status e g Processed by bank Rejected by Bank etc 40 Each time the user selects the Save or Save and Close or Verify or Authorise button the system will capture the entry in the transaction history log in a listview as described below COLUMN HEADING DESCRIPTION Date amp Time Date and time of when the a
15. STEP ACTION 1 View the transaction that you want to download data from 2 Click the DOWNLOAD SAVED DATA button The File Download dialog box appears 3 Select the Save This File to Disk option then click the OK button The Save As dialog box appears 4 Specify the location and file name for the file to be downloaded then click the OK button The system downloads the file to the specified location You can now open it using a word processor or text editor such as Notepad 46 VIEWING DOCUMENT IMAGES VIEWING A DOCUMENT IMAGE FROM THE TRANSACTION SUMMARY PAGE To view a document image from the Transaction Summary page complete the following steps STEP ACTION 1 Click the Transaction History Tab 2 Click Issue from the Transactions for this Instrument Tab 3 Click issue for the transaction that you want to view a document image for 4 Are there any documents listed in the Documents section of the page Yes Go to step 5 No There are no document images available for this transaction End the procedure here 5 Click the document or the PDF version to view The Document View page appears showing an image of the selected document 6 Use the controls provided on the Document View page to navigate through the document For information on how to use these controls click the button 7 When you have finished viewing the document image click the Close button VIEWING A DOCUMENT IMAGE FROM THE MAIL MESSAG
16. ZA Mar 2010 68 00AM Validated wth Errors Verified Ampiting Asprowel PAEMEEWHLID yew Errors T 02 Feb 2022 22 509M saenpheACH Fite Coted tat 24779NCNVERDOL oww Validation Seccessht Resty 1o Autharine pismom Wem bag In the event the uploaded file has been partially successful the link will be displayed as View Errors Once the View Errors link has been selected a log displaying the information pertaining to the file and the failed beneficiaries will be displayed as follows gt User Name User whom uploaded the file gt Validation Status See also Validation Status gt Validation Processing Complete Time Date and time the uploaded file was completed gt Number of Beneficiaries Uploaded total of Beneficiaries originally loaded in the file gt Number of Beneficiaries that Failed number of Beneficiaries that did not pass validation gt Beneficiary Listview gt Beneficiary Name gt Payment Amount gt Customer Reference gt Error Message relating to that beneficiary 31 The code valve 22 is invalid for Bank Charge Type Please contact technical support Charges is required The coge valve 22 is invalid for Bank Charge Type Please contact technical support Charges is required Dependent on the errors displayed in the Error Message field there is the option to either 1 Confirm the file by accepting the number of successful beneficiaries and opting to omit the failed
17. appear 3 Select the existing template from the drop down list provided then click the arrow button to load Note Any Users assigned to Template Groups will only have access to assigned templates 4 If additional details are required for the payment complete as per required If working with a fixed template no content will be editable and no additional details can be added Once complete gt select Save or Save amp Close if you wish to continue working with the transaction at a later time gt select verify data to validate the payment details gt payment is ready to be authorised If the transaction is not routed to the bank you can amend delete or save it for later You can also create a mail message for this transaction ID Each additional transaction you create also progresses through the transaction workflow CREATING TRANSACTIONS USING A PAYMENT FILE WHAT IS A PAYMENT FILE A payment file is a configured file format containing one or more payees e g Payroll PAYMENT FILE UPLOAD To upload a payment file complete the following steps STEP ACTION 1 Click the TRANSACTION navigation button 2 Click the Payment File Upload tab 3 Click the Browse and search the pipe delimited file or fixed length file for upload 4 Select the file for upload and double click the file 5 Select the File Upload button 6 Click the Refresh button to check progress of the file upload status 27 CREATING TRANSACTI
18. authentication methods gt User ID password gt A Token OR gt A Smartcard Taiwan only To authenticate a User the following action is taken gt Determine the type of User and verify the User s identity gt Confirm the User is permitted access ANZ Transactive Once authenticated the User s functionality is controlled by the assigned security profile which is discussed in the Security Profiles section SMARTCARD AND DIGITAL CERTIFICATES TAIWAN ONLY A Smartcard is a credit card sized plastic card with a computer chip embedded in it that gt Holds information in electronic form gt Controls the use of that information Each Smartcard contains a digital certificate and is used to identify and authenticate someone making online transactions Compared with software based certificates smartcard protect against impersonation by providing gt Amore secure method for storing information gt Protection against theft of this information from the smartcard You use the Smartcard Taiwan only in conjunction with a password The Smartcard activation and password will be provided to you by the ANZ Transactive Support Centre Note Token and User ID password Users do not require digital certificates SECURITY PROFILES An Administrator assigns a security profile for all Users excluding Authorisers of on ANZ Transactive gt Asecurity profile determines which module of ANZ Transactive Users can access gt The functions User
19. everyone in your organisation including any subsidiaries and branches gt Custom reports are available only to you Click the Save button The Standard Reports or Custom Reports page appears depending on the report type you selected in the previous step 52 After creating and refining a customised report you can save it as a standard report if you want to make it available to other users in gt Your organisation gt Any subsidiaries or branches To do this complete the following steps STEP ACTION 1 Generate the custom report you want to save as a standard report For instructions see Generating a report 2 Click the Save as option The Save as Standard Report page appears 3 Enter the details required for the report such as gt Report name gt Report description gt The type of the report standard or custom and the reports category For information on the data required in particular fields click the button When selecting a report type keep in mind that gt Standard reports are available to everyone in your organisation including any subsidiaries and branches gt Custom reports are available only to you 4 Click the Save button The Standard Reports page appears EDITING REPORTS Apart from creating new reports you might also want to change the design of a report WHAT REPORTS CAN BE EDITED You can only edit gt Custom reports that you have created gt Standard reports created by us
20. gt Transactions gt Payment Transaction History tab Select the Create a Mail Message button see Creating and sending messages VIEWING TRANSACTIONS Follow these steps to view a transaction STEP ACTION 1 Click the CASH MANAGEMENT navigation button 2 Click the TRANSACTIONS tab to view the transaction Select the tab that contains the transaction you want to view If you want to filter the list of transactions that meet certain criteria select the required option from the Show or Display list 4 In the Transaction ID or Transaction column click the transaction that you want to view The transaction s details appear 5 To view the advice click on the advice link or PDF link TRANSACTION HISTORY LOG This function enables all users with Cash Payment products assigned to view the history of the cash payment transaction The transaction history log is displayed in the payment summary screen under the Transaction Log tab this will be available for the following cash payment products gt Transfer between Accounts gt Payments gt International Payments ETEN Log ding order indicated li rrow ions panetteria scending or 09 Mar 2010 12 00PM Create CNPROJECT1 China Child Project Team English Started 09 Mar 2010 12 00PM Verify CNPROJECT1 China Child Project Team English Ready to Authorise 09 Mar 2010 12 00PM Authorise CNPROJECT1 China Child Project Team English Authorised
21. if you authorise a Cash or Trade transaction When prompted enter the six digit Token Code that appears on the screen of your Token at that time ANZ will verify this Code as part of your log on process If you enter the Token Code incorrectly you will be asked to enter a new Code to successfully log on Your Token has a serial number on the back of it This number is unique to your Token Serial number Before you can log on to ANZ Transactive you need to activate your Token You will need to quote the serial number to link your Token to your ANZ Transactive User ID PROTECTING YOUR BANKING gt Users should check the authenticity of the financial institution s website prior to accessing available products and services gt Users should verify when accessing products and services offered by the financial institution that the browser session is secure This can be verified by ensuring the webpage begins with https rather than http and the security lock is displayed on the bottom right of the browser Users should not commence transactions prior to verifying gt Always log out of ANZ Transactive by using the log out button in the top right hand corner of the browser gt Do not install software or run programs of unknown origin gt Delete junk or chain emails gt Do not open email attachments from unknown senders gt Do not disclose personal financial or credit card information to suspect websites or unknown reci
22. offers the following Payment product types gt Direct Debits an instruction to collect an amount directly from another account that is typically held by another account holder gt Transfer Between Accounts a transfer between a clients ANZ accounts within the same region associated with the same organisation gt Payments made up of the following Low value domestic funds transfer ACH GIRO Book Transfer BKT Cross Border Funds Transfer CBFT Real Time Gross Settlement RTGS Bank Cheque BCHK Customer Cheque CCHK gt Note Product offerings may differ across countries For each transaction created for the above payment types the system will automatically generate an instrument ID for each transaction This ID is also known as the transaction ID The payment transaction area is accessed by clicking the Cash Management tab then selecting Transactions tab TRANSACTION AND TRANSACTION ID STATUS ANZ Transactive CPOE EER Cash manageren ME My Work zj Transactions o the data in ascending c ent lon 1D Trensection Tyne Payment Issue Transfer Between Accounts Issuc Transfer Between Accounts Issue CNY Show Display ai 14637708110 M 11637728110 100 00 Started 22 Mar 2010 Started 22 Mar 2010 Ready to Authorise test 22 Mar 2010 Items 1 3 3 Total 22 Mar 2010 22 Mar 2010 22 Mar 2010 24 TRANSACTION STATUS As a transaction progresses through the workflow as shown above
23. pages to exit the system e Be sure to let each page load fully before you begin entering information or performing actions e Make sure you are using a supported Internet Explorer Version Version 7 0 0 00082 11 VIEWING YOUR USER PROFILE WHAT IS A USER PROFILE Your ANZ Transactive User profile contains details stored about you in ANZ Transactive In particular it contains gt Personal details such as your name gt Security details such as the digital certificate ID from your Smartcard Taiwan only gt Details of the security profile and threshold group your organisation s Administrator has assigned to you see security profiles and Threshold groups HOW TO VIEW YOUR USER PROFILE To view your User profile complete the following steps STEP ACTION 1 If your ANZ Transactive Home page is not displayed click the HOME navigation button to display it 2 Click the View My User Profile button Your User profile appears 3 When you ve finished viewing your User profile click the Close button Welcome user s Name 7 Summary View my user profile You have Q new mail messages awaiting attention You have 42 notifications from the bank Payment Transactions You have 43 pending transactions System Overview and Bank Support Information A system overview is available to help you learn about the application Helpful Hints o Co not use your browser s Back Forward or Reload
24. parties OR 2 Reject the entire file and re upload a corrected file Refer to Function Buttons below Once the file has either been confirmed or rejected Close the log window to return to the Payment Upload File tab FUNCTION BUTTONS New function buttons have been added to the payment upload process This is a result of the updated upload feature whereby a user can confirm reject verify the FX formatting or deleting a file from the list view uploaded payment screen or log pages The buttons are described below CONFIRM BUTTON A function button will be displayed in the View Errors window If the Confirm button has been selected the Validation status will change to File Confirmed with the User Name displaying the user whom confirmed the file The transaction status will appear as Ready to Authorise OR as Verified Pending FX REJECT BUTTON A function button will be displayed in the View Errors window If the Reject button has been selected the Validation status will change to File Rejected with the User Name displaying the user whom rejected the file The transaction status will appear as File Upload Rejected VERIFY FX BUTTON A function button will be displayed in the payment screen If the transaction status appears as Verified Pending FX the user can open the payment via the Transaction ID and enter in the exchange rate details or select the Request Market Rate checkbox if a live market rate is to be requested upon fin
25. routed to the selected organisation s default User Messages that appear in the Notifications page cannot be routed to other Users or organisations The Mail page indicates the person to whom the message is currently assigned This person is generally either gt The person to whom the message has been routed gt The person who last took action on the message Portal mail messages received from ANZ are unassigned however you may assign them to a User or organisation by routing them as required 57 FOLDERS Messages on the Mail page are arranged into folders to help organise the messages that either gt Require an action or response from your organisation OR gt Are in draft form pending submission to ANZ The table below summarises the contents of each folder in the Mail page Please note that you cannot create additional folders or change the names of the standard folders Folder Description Inbox Contains messages that have been either received from ANZ or routed by another organisational User that requires attention In the event messages are deleted within this folder the message will remain with the related transaction in the Payment Transaction History tab Drafts This folder also contains messages that have started and saved as a draft In the event a draft message is deleted the message will no longer appear within the system Once the draft message have been completed and sent the message will move to the Sent to Ban
26. see Organisation subsidiaries you can route a transaction to gt A particular User gt A particular organisation s default User For example when a transaction is ready for authorisation you could route it to an authoriser This topic describes how to route transactions individually and in groups ROUTING A SINGLE TRANSACTION WITHIN THE PAYMENT SCREEN Follow these steps to route an individual transaction STEP ACTION View the transaction For instructions see Viewing transactions Click the Route Transaction button The Route Item s page appears Select the user or organisation you want to route the transaction to For information about what data is required in particular fields click the button for the relevant section of the page Click the Route Item s button The Transactions area appears with a message at the top advising you that the transaction has been routed successfully ROUTING MULTIPLE TRANSACTIONS FROM THE PENDING TRANSACTION TAB Follow these steps to route one or more transactions at the same time STEP ACTION 1 Click the CASH MANAGEMENT navigation button 2 Click the TRANSACTIONS tab The Pending Transactions page appears default tab Select the check box of each transaction you want to route Click the ROUTE SELECTED ITEM S button The Route Item s page appears Select the User or organisation you want to route the transaction s to view Click the ROUTE ITEM
27. the transaction status will change The table below describes each possible transaction status STATUS DESCRIPTION TAB Started The transaction has been created but not verified Pending Transactions Ready to Authorise The transaction s data has been verified see Verifying transactions and the Pending Transactions transaction is ready for authorisation Authorise Pending The transaction is in the process of being updated by the system Pay History Pending Transactions ment Transacti on Authorise Failed Your organisation s user access management criteria has not been met at time of authorisation eg User attempting to authorise a payment over their threshold limit When a User presses the Edit Data button to resolve an authorisation issue the status of the transaction will return to Started Pending Transactions Partially Authorised Your organisation requires more than one User to authorise each transaction Not all required Users have authorised the transaction Pending Transactions Future Value Dated Payment has been authorised with a future date Future Value Authorised Transactions Authorised The transaction has been authorised by all required authoriser s Pending Transactions It is waiting for ANZ to process the transaction Payment Transaction History Processed by Bank ANZ has processed the transaction Payment Transaction History Cancelled b
28. the user will be presented with the following payment processing buttons Attach a Document Save Save and Close Route Transaction Verify Data and Close A payment that contains two currencies that are not the base currency or a payment that requires a booked rate can not be saved or authorised as a future value dated transaction if a forward exchange contract FEC rate has not been entered FUTURE DATED PAYMENT INVOLVING FX Future dated payment involving FX requires an FX Contract to be booked with the bank Relevant details must be entered into the FX Contract Detail fields before the payment can be authorised AUTHORISATION PROCESS ON EXECUTION DATE Upon the execution date ANZ Transactive will run through the following series of new authorisation checks before it sends the payment to the bank gt Ensure that all the users that authorised the transaction are still valid users gt Use current FX rates to determine and perform the Daily Limit Exceeded calculation gt Change the transaction status to Authorised gt Send the completed authorised transaction to the bank 29 ANZ Transactive Reports Browse to the location of your payment file and select the Upload File button Payment File Location Browse Show Click on the column headers bs sort the data in ascending or descending order indicated by the red arrow No rows found Execution Date Validation Status Transaction 1D Upload Log Refresh this
29. upload again Validation Failed All beneficiaries have failed the validation process i e all 50 beneficiaries loaded in the file have failed User to repair the pipe delimited file and re upload again File Confirmed When user has Confirmed the acceptance of the successfully passed beneficiaries the validation status will be updated to File Confirmed gt Ready to Authorise or Refer to Authorising a payment file on page 41 gt Verified Pending FX Refer to Transaction Status table on page 30 see row Verified Pending FX File Rejected When user has Rejected the entire file the validation status will be updated to File Rejected User to repair the pipe delimited file and re upload again FILE FORMAT SPECIFICATIONS For file format specifications please refer to the ANZ Transactive File Format Guides 30 VERIFY FX BUTTON If the transaction status is Verified Pending FX refer to Transaction Status table on page 25 you can open the payment via the Transaction ID and enter the exchange rate details or select the Request Market Rate checkbox if a live market rate is to be requested upon final authorisation All other fields will be uneditable upon selecting the Verify FX button The transaction will then appear as Ready to Authorise UPLOAD LOG SCREEN Once the validation has been completed on the payment upload file a new link will be visible in the upload log column ANZ Tran
30. 37738110 Payment Issue Disneyland Beijing CNY 100 00 22 Apr 2010 22 Mar 2010 22 Mar 2010 Items 1 1 1 Total BENEFICIARY LIST VIEW A total of 50 beneficiaries of an uploaded payment file are able to be viewed per a scrollable screen or via multiple pages This field allows you to customise a search for a beneficiary using the following criteria gt Payment status gt Beneficiary name gt Beneficiary bank name gt Amount The search results are dependent on the criteria you enter within the Beneficiary List View The returned results will default in order by the most current date Where no results are found based on the search criteria entered the list view will display a No Rows found message You can select the relative radio button to view and or edit the beneficiary details within the payment depending on the status of your multiple and or file upload payment transaction BENEFICIARY EMAIL NOTIFICATION OVERVIEW This section provides details on the ANZ Transactive beneficiary email facility For further details please refer to the ANZ Transactive Online Help The end beneficiary of the payment can be notified via email upon successful processing of the Portal payment by the bank EMAIL ADDRESS REQUIREMENTS Where an email is required enter the Beneficiary email address in the already existing field on payment activities only Multiple addresses can be input into this field and separated by commas up to maximum cha
31. 5 357 522 India Australia and New Zealand Banking Group Limited ANZ ABN 11005 357 522 Japan Australia and New Zealand Banking Group Limited ANZ ABN 11005 357 522 Philippines Australia and New Zealand Banking Group Limited ANZ ABN 11005 357 522 Singapore Australia and New Zealand Banking Group Limited ANZ ABN 11005 357 522 Taiwan Australia and New Zealand Banking Group Limited ANZ ABN 11005 357 522 United Kingdom Australia and New Zealand Banking Group Limited ANZ ABN 11005 357 522 ANZ SUBSIDIARY DETAILS COUNTRY Papua New Guinea DETAI Austral Austral Austral ANZPL Austral LS ia and New Zealand Banking Group PNG Limited ANZPL is a subsidiary of ia and New Zealand Banking Group Limited ANZBGL which is incorporated in ia ANZPL is incorporated and licensed in Papua New Guinea with limited liability is not an authorised deposit taking institution within the meaning of the laws of ia Deposits or liabilities with ANZPL are not deposits or other liabilities of ANZBGL and ANZBGL is not required to meet the obligations of ANZPL Vietnam ANZ Bank Vietnam Limited ANZVL is a subsidiary of Australia and New Zealand Banking Group Limited ANZBGL which is incorporated in Australia ANZVL is incorporated and licensed in Vietnam with limited liability ANZVL is not an authorised deposit taking instituti on within the meaning of the laws of Australia Deposit
32. Click the TRADE navigation button 2 Click the Instrument History tab The Instrument History page appears 3 Inthe Instrument ID column click the Export Letter of Credit that you want to create a download transaction data from The Instrument Summary page appears for the selected Export Letter of Credit 4 Click the DOWNLOAD ADVICE TERMS button The File Download dialog box appears 5 Select the Save This File to Disk option then click the OK button The Save As dialog box appears 6 Specify the location and file name for the file to be downloaded then click the OK button The system downloads the file to the specified location DOWNLOADS FOR REVIEWING OTHER TRANSACTIONS Sometimes you might want to print a copy of the data in a transaction so it can be reviewed before it is issued This type of review can minimize the need for amendments to a transaction You can download a text version of the following types of transactions but only before the transaction is processed by ANZ gt Issue Import Letter of Credit gt Issue Outgoing Guarantee gt Issue Outgoing Standby Letter of Credit Detailed After the transaction data is downloaded you can print the file and distribute it for review purposes This text version contains the most recently saved data for the transaction DOWNLOADING DATA FROM OTHER TRANSACTIONS To download data from the types of transactions listed above complete the following steps
33. E PAGE Some mail messages you receive from ANZ include document images To view a document image from the Mail Message page complete the following steps STEP ACTION 1 View the mail message 2 Inthe Related Documents section of the page click the link to the document you want to view The Document View page appears showing an image of the selected document 3 Use the controls provided on the Document View page to view the document For information on how to use these controls click the amp button 4 When you have finished viewing the document image click the Close button 47 This section outlines details on ANZ Transactive reports THE REPORTS AREA ANZ Transactive has two options for reporting in the user s security profile gt Users are able to view create or delete reports gt Users are not able to view create or delete reports To access the reports available within ANZ Transactive click the REPORTS navigation button To learn more about the reports area see the ANZ Transactive Online Help STANDARD AND CUSTOM REPORTS ANZ Transactive has two types of reports gt Standard default reports Standard Reports are reports provided by the bank and are classified into four different categories gt Cash Payments gt Trade Services gt Confidential gt Administrator Audit Users who are assigned to the report categories can view run print and extract reports to excel PDF or download the data
34. ER18 Name User s Full Access GECMIS Page 1 showing items 1 10 v REUE 16 STEP ACTION 4 Select the User profile that you want to change the language settings for from the list displayed Go to the REGIONAL SETTINGS drop down box and select the language you wish to assign to the User 5 6 Click the SAVE amp CLOSE button 7 Request the user to log into ANZ Transactive to now view the regional settings in the selected language ANZ Transactive Logout Home Messages Reports Reference Data Cash Management Subsidiary access Users gt New User Save amp close Close bal Indicates Required Information User ID Save amp close First Name Middle Initial Last Name Phone Number Fax Number Email Address Region Setting select language Select a Region Default Work View c English Australia Select a Work View E English Canada Page Display Settin English Great Britain pe y l English New Zealand For transaction pages English United States French Canada Display transactions in a single scrolling page Indonesian Indonesia Recommended for users with fast Internet connections gree Japanese Display transactions in a multiple part page Korean Recommended for users with slower Internet connections 5 Simplified Chinese Traditional Chinese Screen Resolution User s monitor has a Screen Resolution of 800x600 Display standard listview
35. ISPLAYING A USER S ANZ TRANSACTIVE DETAILS There are a number of procedures where the first step is to display the User s details on the User page in ANZ Transactive To do this complete the following steps STEP ACTION 1 Log on to ANZ Transactive 2 Click the REFERENCE DATA navigation button The Reference Data page appears 3 From the Show list select Users A list of your organisation s Users appears 4 Inthe User ID column click the name of the User details you want to display The User page appears CHANGING A USER S NAME ADDRESS OR OTHER GENERAL DETAILS To change a User s name or other general details complete the following steps STEP ACTION 1 Display the User s details For instructions see Displaying a User s ANZ Transactive details 2 Change the User s details as required For information about the data required in particular fields click the button for the relevant section of the page 3 When you have finished entering data click the Save amp Close button to save the User s details SUSPEND RE INSTATE USER ACCESS Security device Users can be temporarily suspended from accessing ANZ Transactive Please contact the ANZ Transactive Support Centre for assistance DELETING SECURITY DEVICE USERS Please contact the ANZ Transactive Support Centre to delete unassign Security Device Users from your organisation DELETING NON SECURITY DEVICE USERS Company administrators can delete a user profile that d
36. ONS REQUESTING LIVE MARKET RATE To create transactions using live market rates complete the following steps STEP ACTION 1 Click on the Cash Management navigation button 2 Click the Transaction Type link in the left hand side panel 3 Enter payment details as per normal Upon selecting the debit account the Request Market Rate checkbox will appear in the Foreign Exchange rate Detail section Select the checkbox to request a live rate upon final authorisation Once required fields have been input select Verify Data button to validate the details entered Note The carded rate calculation method will be displayed until the market rate has been requested and accepted User with authorisation rights can then authorise the payment from the Payment Screen or the Pending Transactions tab Once the transaction has been final authorised a warning will be displayed to the user as Market Rate or a Foreign Exchange Contract is required to successfully authorise the transaction All required authorisers must authorise the payment first before the Request Rate button will appear to the user with Live Market Rate access Click on the Request Rate button to send a request to the bank for a live market rate A window will appear to confirm that the request has been sent to the bank FX Online Market Rate Requesting FX Rate please wait a moment The FX rate quote will be displayed on screen Either click on the Acce
37. RTS navigation button The Standard Reports page appears 2 Inthe report name column click the report titled Account Statement 3 In the Balance Date From field enter the from date range from when the statement data is to commence for the report In the Balance Date To field enter the date end date for the settlement data period Select the account s to view for the date range entered 4 Click the Show Report button to display the report The report is now ready for you to print or perform other actions see Report actions REPORT ACTIONS After generating a report the report is now ready for you to gt Print see Printing a Report gt Download data from see Downloading Data from Reports gt Save as a PDF or Excel document 59 WORKING WITH MESSAGES This section provides details on the ANZ Transactive messages facility For further details please refer to the ANZ Transactive Online Help This function provides the ability to communicate with ANZ about a particular transaction being processed in ANZ Transactive To access refer to Mail and Notifications tabs in the Messages area or from the home page of ANZ Transactive The Messages screen appears when you click the MESSAGES button on the tool bar From this display you can complete the following Read mail and notifications from ANZ Notifications examples include Export Letters of Credit Advices Payment Advices completed Import Letter of Credit applications Creat
38. Refresh buttons to navigate in the system We recommend you set your screen resolution to 800 x 600 or gt e Always use the Logout button located st the top of most pages to exit the system e Be sure to let each page load fully before you begin entering information or performing actions e Make sure you are using a supported Internet Explorer Version Version 7 0 0 0 0082 CHANGING YOUR USER PROFILE You cannot change your own User profile This action is performed by your organisation Administrator or bank Administrator CHANGING YOUR PASSWORD This section explains how to change the password you use when accessing ANZ Transactive using a User ID password Note If you use a Smartcard Taiwan only to access ANZ Transactive the information in this topic does not apply to you 12 HOW OFTEN WILL MY PASSWORD EXPIRE ANZ Transactive passwords expire every 90 days therefore you will be required to change your password at least once every 90 days Expired passwords will inhibit access to the system and require a new password to be created via prompts at login Passwords used for accessing ANZ Transactive must follow these rules PASSWORDS MUST gt Contain at least 10 characters but no more than 14 characters gt Contain both upper and lower case letters gt Contain at least one number 0 9 PASSWORDS MUST NOT gt Contain three consecutive characters gt Start or end with a space character gt Be the
39. S button The Transaction area appears with a message at the top telling you that the transaction s have been routed successfully 36 DELETING PENDING TRANSACTIONS WHEN CAN TRANSACTIONS BE DELETED You can only delete pending transactions those that have a status of Started Ready to Authorise or Partially Authorised After a transaction has been authorised you cannot delete it Whether ANZ can cancel a transaction depends on the current state of the transaction s processing For example ANZ cannot cancel a transaction that it has already processed and transmitted DELETING PENDING TRANSACTIONS Follow these steps to delete transactions STEP ACTION Click the CASH MANAGEMENT navigation button 2 Cickthe TRANSACTIONS tab The Pending Transactions page appears default tab Select the check box of each transaction you want to delete 4 Click the DELETE SELECTED ITEM S button A message appears asking you to confirm the deletion of the transactions 5 Click the OK button The Pending Transactions page redisplays For each item you deleted a message appears at the top of the page to inform you whether the deletion was successful VERIFYING TRANSACTIONS After you have created a transaction its data must be verified before it can be authorised This topic explains what transaction verification is and how to complete this action WHAT IS VERIFICATION Verification is the second stage of the transactio
40. Z Transactive Platform online help Using the System gt Instrument Procedures gt Working with Instruments gt Working with Instruments and Transactions gt Transaction and Template Action Buttons 44 CREATING A TRACER TRANSACTION To create a Tracer transaction for an Export Collection instrument complete the following steps STEP ACTION 1 Click the TRADE navigation button 2 Click the Instrument History tab The Instrument History page appears 3 Inthe Instrument ID column click the Export Collection that you want to create a Tracer transaction for The Instrument Summary page appears for the selected Export Collection 4 Click the CREATE A MAIL MESSAGE button The New Mail Message page appears 5 Enter the details of the tracer request For information about what data is required in particular fields click the button for the relevant section of the page 6 When you have finished entering the details of the trace request click the route save as draft and close send to bank or cancel new message button For information about which button to click see the following topic in the ANZ Transactive online help Using the System gt Instrument Procedures gt Working with Instruments gt Working with Instruments and Transactions gt Transaction and Template Action Buttons VIEWING TRANSACTION TERMS To view transaction terms see the following topic in the ANZ Transactive online help Using the Sy
41. aining Only AUO 100 00 Processed by Bank 21 Apr 2020 12 00PM LX1149748110 Export LC Payment Tinks Pty Itd uso 2 000 00 Processed by Bank 21 Apr 2010 12 00PM_ 1X1149748110 Export LC Doc Examination Tinks Pty Itd Uso 2 000 00 Processed by Bank 21 Apr 2010 12 00PM 1X1149748119 Export LC Advise Tinks Pty Ite USO 500 000 00 Processed by Bank 21 Apr 2020 12 00PM 11668378119 Transfer Between Accounts Issue Trensective Training Only USO 600 00 Rejected by Bank C 21 Apr 2010 12 00PM_ P1668369110 Payment Issue Disneyland Hong Kong uso 350 00 Rejected by Bank C 24 Apr 2010 12 00PM_ GOP 1667928120 Outgoing Guarentee Issue Disneyland Beijing USO 55 000 00 Rejected by Bank C 21 Apr 2010 12 00PM GOP1667908110 Outgoing Guarantee lasus Disneyland Shanghai uso 45 000 00 Processed by Bank C 21 Apr 2010 12 00PM_ P1668478110 Payment Issue Osama Smith SGO 30 000 00 Processed by Bank Delete selected notification s WORKFLOW OVERVIEW Messages move through ANZ Transactive starting from the time that the message is either gt Received from ANZ incoming message gt Created in draft form outgoing message or response As part of the workflow of a message any authorised User can use the route message functionality to route incoming or outgoing messages in the Mail page to gt A particular User in a related organisation see Organisation subsidiaries gt A particular related organisation which results in the message being
42. al authorisation All other fields will be uneditable therefore the Edit button will not be available in this screen for this status Upon selecting the Verify FX button The transaction status will appear as Ready to Authorise DELETE REJECTED ITEMS BUTTON Only upload files with a transaction status of File Upload Rejected can be deleted from this list view The user will select the checkbox against the files that are to be deleted and then select the Delete Rejected Items button Once removed the failed file will only be visible from the Transaction History tab while the Upload Log details for this file will only be available via reporting Only transactions with a transaction status of File Upload Rejected may be deleted from this tab An error message only transactions with a transaction status of File Upload Rejected maybe deleted from this tab will be displayed in the event a file that doesn t meet this status is attempted to be deleted 32 ANZ Transactive Transactions ration s pending authorized and paid transactions These transactions are all authorised and have future value payment dates They remain here until the future date and only then are they transmitted to the bank Refresh this page Click the Link Below Click on the column headers below to sort the data in ascending or descending order indicated by the red arros WAAMINNIE Psorion 0 JrnenionTune toneain euy ox amaunt_ Prmn i I 216
43. ation button The Messages area displays with the Mail tab active 2 Click the Notifications tab Click the Notification you want to view in either the Instrument Id or the Transaction Column 3 This will display the Transaction Summary History screen Click Issue in the transaction to view the terms entered or click the Advice link or PDF link to view the attached letter CREATING AND SENDING MESSAGES DRAFTING MESSAGES Follow these steps to draft an outgoing message to ANZ STEP ACTION 1 If the Messages area is not currently displayed click the MESSAGES navigation button 2 Click the Create a Mail Message button The New Mail Message page appears 3 Enter the details of the message For information about what data is required in particular fields click the button 4 Click the Save as draft amp Close button to save the message as a draft to send or route later The message is saved and the New Mail Message page closes Note Instead of saving the message as a draft you can also send it to ANZ Send to Bank button or route the message within your organisation subsidiary via the Route button These subjects are discussed separately in the following sections SENDING MESSAGES TO ANZ Follow these steps to send a message to ANZ STEP ACTION 1 Display the message you want to send You can do this by either gt Viewing an existing message see Viewing a mail message gt Drafting a new message see Drafting message
44. blank template gt Using a predefined template gt Copying from an existing transaction instrument gt Create an instrument from an existing trade transaction For more information on using transactions see Working with Payment Transactions ORGANISATION SUBSIDIARIES When an organisation is added to ANZ Transactive future subsidiary organisations can be assigned to the assigned organisation Using ANZ Transactive subsidiary access you can route messages and transactions to gt A particular User in any of your subsidiary organisations within your organisation hierarchy To register for a subsidiary organisations please contact your local ANZ PCM or Trade Manager ACME Trading Ltd gt ACME Imports Ltd ACME Exports Ltd ACME Freight Ltd PY ACME Agn Exports ACME Auto Exports Pty Ltd Pty Ltd on eee ACME Dairy Exports ACME Beef Exports ACME Forest Products Pty Ltd Pty Ltd Pty Ltd 10 This section outlines general system tasks for ANZ Transactive The following tips will assist you in your use of ANZ Transactive SESSION TIMEOUTS AND SAVING YOUR WORK When using ANZ Transactive your session will time out after 15 minutes of inactivity A pop up window will appear two minutes prior to session timeout advising you that you have two minutes left before the session is timed out When your session times out gt The system will save any work you have done on the Transaction and Reference Data pages provided t
45. button located at the top of most pages to exit he Be sure to let each page load fully before you begin entering information or Make sure you ere waing supported Internet Explorer Version You can otiam the totowng types of hop rough iho Trace Services eysier s orane neix Gomes ntermation Mot he system toateres ai a system mite kvet e Adeseriotion of every page and page section in the system page heb a ceneronon of fetes ore cortrom on oach pago or sector You can access help for a speciic page by cicking on ihe icon nat appears at ihe top af every page and Gage section system e Suposo Fe ecsONs fer performing tasks each Isncionai aroa of iho yeten Marsac Insimonis Heworis 3ra tairas Data Agian of terme weed in the Trade Services system ang the erin help system nein es Orina biaia EDF Elna paga ia meetin whin she bse rien siowing yos to Seeman Asote Acrobat POF fiaa araning ie tn ol fe orine Pep EYEE whch you can Vew coe or save is Your covguia er etre VONG Sr Bran TeootPace Accessing Ondine Heip wine yos ciot e Wap tuton i me he HOi HONO page appears Drevicing you we intg 39 al arose of PO NOD sre Kemeny Dati ore pn hom tne ayatam ae provas o savigesse panel o balun ete eins erara Pob Sener omen el You car ese the Holp Home tunon svatatie from every Telp mot 19 return m the Heip wen yos ctea on me icon wt me isp of o pago or sec
46. ces particularly when they relate to different entities gt Users should not select the browser option for storing or retaining User names and passwords RESETTING A USER S PASSWORD Follow these steps to reset a User password USER ID PASSWORD USERS To reset a User s password complete the following steps STEP ACTION 1 Log on to ANZ Transactive if you are not already logged in 2 Click the REFERENCE DATA navigation button The Reference Data page appears 3 From the Show list select Users A list of your organisation s Users appears 4 Select the user from the list to reset their password In the Security section of the User page type the User s new temporary password in the New Password and Retype New Password boxes Note Passwords must comply with the password rules 6 Click the Save amp Close button The User s details are saved 7 Inform the User of their new temporary password The User will be prompted to change their password the next time they log on TOKEN USER If your ANZ Transactive access is suspended please contact the ANZ Transactive Support Centre to have your Token reinstated SMARTCARD USER TAIWAN ONLY If your ANZ Transactive Smartcard PIN has been disabled the user will be required to request another Smartcard via an application form and submit to the bank The PIN cannot be reset as all information is sorted on the microchip on the card 19 MAINTAINING USER DETAILS D
47. ction was performed Action The type of action that was performed by the user e g Create Save Verify Authorise Bank etc User User ID first amp last name of the user whom performed the action Panel Level Panel level of the user authorising the transaction This field will only be updated when the user authorises the transaction The values in this field will be either A B or C Status The status of the transition as at Save or Save and Close e g Started Ready to Authorise Partially Authorised Authorised Authorised Failed Rejected by Bank Cancelled by Bank Processed by Bank Where the action status appears as Bank this function was performed at ANZ and will display a status e g Processed by bank Rejected by Bank etc WHAT IS A TRADE INSTRUMENT A trade instrument is a group of transactions in ANZ Transactive relating to a particular business deal The first transaction for an instrument is either an gt Issue transaction that a user in your organisation creates using ANZ Transactive for example Issue Import Letter of Credit or Guarantee gt Advise or issue transaction created by ANZ for example Advising an incoming Export Letter of Credit Subsequent transactions include gt Amendments gt Tracers gt Payments issued by ANZ gt Usance s issued by ANZ An instrument can also have related instruments For example a term Letter of Credit would have related instruments representing future payment
48. e and send mail to ANZ Route mail to a particular User in your organisation hierarchy or a particular organisation s default User see Organisation subsidiaries ANZ Transactive Reports Reference Data eceivables Mgmt Cash Management Messages overview Vendor ID C Drafts 0 I 05Jul2009 04 58AM Correspondence DS5055 1166 Sunshine Trading Company Pte Ltd TYPES OF MESSAGES The Messages screen has two tabs Mail and Notifications Each tab relates to a different type of message Mail messages are Messages sent from ANZ that require action from your organisation Messages sent to ANZ Messages that have been routed to you from another User in your organisation hierarchy ANZ Transactive Reports Reference Data Receivables Mgmt Cash Management P g see Organisation subsidiaries 56 AN EXAMPLE OF A MESSAGE IS SHOWN BELOW Notification is an advice sent from ANZ that reports the status of a transaction it has processed for your organisation Based on registration requests received by your organisation ANZ will provide notifications according to the requested configuration Notifications are for information purposes only and do not require action from anyone in your organisation ANZ Transactive Cash Management Subsidiary access 21 Apr 2010 12 00PM Export LC Tinks Pty Ite Uso 60 000 00 Processed by Bank 21 Apr 2010 12 00PM 11659058110 Transfer Between Accounts Issue Trensective Tr
49. e what each User can create view edit authorise or delete within ANZ Transactive For example some Users might be able to view transactions while others can create and authorise them The security profile assigned to a User depends on their role within your organisation It is your responsibility to gt define appropriate security profiles for your organisation gt assign the correct profile to each User Note Any security profile changes to a user s profile that requires or maintains a security device can impact the user s ability to perform their related functions within ANZ Transactive INITIATOR USERS Users assigned with an Initiator security profile will automatically be assigned the ability to upload payment files by default THRESHOLD GROUPS A threshold group defines authorisation limits for Users in relation to gt the largest individual transactions they can authorise gt the combined maximum value of the transactions they can authorise each day A threshold group can have different transaction and daily limits for each instrument and transaction type The threshold group assigned to a User depends on their role within your organisation It is your responsibility to gt define appropriate threshold groups for your organisation gt assign the correct threshold group to each User Note The use of threshold groups is optional There is also the option of setting up panel authorities To set up a panel authority you will need
50. eet program In a CSV file gt Records are separated by carriage return line feeds gt Fields are separated by commas DOWNLOADING DATA FROM A REPORT Following the below steps to download data from a report STEP ACTION 1 If you haven t already generated the report generate it For instructions see Generating a report 2 Click the Download button The File Download dialog box appears 3 Select the Save option to save the report to a specific location click the OK button The Save As dialog box appears or Select OPEN to view report 4 Specify the location and file name for the file to be downloaded then click the SAVE button The file containing the report data is downloaded to the specified location You can now open the file in your spreadsheet program DELETING REPORTS You can only delete the following reports gt Custom reports that you have created You cannot delete the following reports gt Existing reports provided within ANZ Transactive gt Custom reports created by other Users in your organisation WHAT HAPPENS WHEN YOU DELETE A REPORT When you delete a report it is no longer available on the page you previously selected it from Standard Reports page or Custom Reports page Warning You cannot restore a deleted report only delete reports that your organisation no longer requires DELETING A REPORT Follow the below steps to delete a report STEP ACTION 1 If you haven t already generated the rep
51. ers in your organisation You cannot edit gt Any reports created by ANZ gt Custom reports created by other users in your organisation If you are able to edit a report you will notice an EDIT REPORT DESIGN button on the Reports page after you generate the report 53 EDITING A REPORT Follow the below steps to edit a report s design STEP ACTION 1 Gene rate the report that you want to edit For instructions see Generating a report Click Note The the EDIT REPORT DESIGN button This button only appears if you are able to edit the report ew Report Edit Report Step 1 Report Design page appears Design the report using the web panel Click The the RUN QUERY button in the top right corner of the web panel ew Report Edit Report Step 2 Report Preview page appears Are you happy with the design of the report Yes S elect the Save As option then go to step 6 Step 3 Finalise Report page appears No Select the Edit query option and then repeat steps 3 to 5 Enter the details required for the report For information on the data required in particular fields click the button Click the OK button 54 This section provides an overview of the cash management transaction and balance reporting available in ANZ Transactive REPORTING OVERVIEW The account reporting product consists of three distinct product functions gt Real time account balances View u
52. he entry meets the validation criteria It is recommended that the User should save work periodically while working in ANZ Transactive E https Avww tradeportal trade Your session will be timed out in 2 minutes unless you perform a system action such as pressing a button in the application or clicking a link to another page Close B internet LOGGING OUT When you ve finished using ANZ Transactive it is important to log out properly rather than simply closing the application window If you close the window rather than log out ANZ Transactive considers you to be still logged in This means you cannot log in again until your current session times out Please ensure you click the Log Out button to exit the session in a secure manner Log off the online session and turn off the computer when not in use ANZ Transactive Use Log out button to exit Summary rather than the X to close You have Q new mail messages awaiting attention You have 42 notifications from the bank Payment Transactions You have 43 pending transactions System Overview and Bank Support Information A system overview is available to help you learn about the application Helpful Hints Do not use your browser s Back Forward or Reload Refresh buttons to navigate in the system We recommend you et your screen resolution t 809 x 800 or higher g Always use the Logout button located st the top of most
53. is a computer generated advice Please do not reply to the sending address Hard coded text BANK GROUP Sender Name To Beneficiary Name Subject from DomesticPayment class for the specific lt payment_system_ref Beneficiary only If payment_system_ref Is blank Insert sequence_number from DomesticPayment class aka Beneficiary Sequence I0 gt Ordering Party Name Beneficiary Name Payment Method Description Bene account number last 4 digits preceded by 222 At Beneficiary Bank Branch Code Beneficiary Bank Name Processing Date Value Date Our reference Instrument number Payment Details Details of Payment from the Payment transaction Invoke Details 12345678901234567890123456789012345678901234567890123456789012345678901234567890 12345678901234567890123456789012345578901234567890123456789012345678901234567890 This e mail and any attachments to R the Commiunication is unless otherwise stated confidential may contain copyright material and is for the use only of the intended recipient If you receive the Communication in error please notify the sender immediately by return e mail delete the Communication and the return e mail and do not read copy retransmit or otherwise deal with i Any views expressed in CREATING DIRECT DEBITS A direct debit is an instruction that the bank account holder gives to his or her bank to collect an amount directly from another account that is typically held by an
54. ithin ANZ Transactive 11 Select the account numbers and or report categories for the user to have access to 12 Select the Save amp Close button when completed 18 PASSWORD RULES The following password recommendations can be used when creating a password for a User ID password PASSWORDS MUST PASSWORDS MUST NOT Contain at least 8 characters but no more than Contain three consecutive characters that are the same 30 characters Start or end with a space character Contain both upper and lower case letters Be the same as your User ID First Name Last Name or Login ID regardless of case Contain at least one number 0 9 Be the same as any of your last 13 passwords Contain three consecutive characters that are the same Consist of repeating characters i e aaaaaaaa Consist of sequential numbers or letters gt Passwords are case sensitive for example xyz0123 is different to XyZ0123 gt Passwords will expire every 90 days gt After three failed login attempts the user will be logged out and their password will be required to be reset by the company administrator gt After ten failed login attempts the user will be locked out and their password will be required to be reset by the bank This count is cumulative and is not reset after you successfully log in However the count is reset when a password is changed gt ANZ Transactive passwords should not be used for different websites applications or servi
55. k folder Sent to bank Contains messages that have been sent to ANZ After messages in this folder are deleted they remain with the related transaction in the Payment Transaction History tab ANZ Transactive Mail message MESSAGE LOCKING When more than one User in an organisation is given the ability to create and reply to mail messages sometimes two Users might try to update the same message or response simultaneously To ensure data integrity of the message ANZ Transactive uses message locking With message locking only the first User to save changes to the mail message or response will be successful any other User who has simultaneously opened the message or response must gt Cancel their changes gt Wait until the first User closes the message before reopening the message or response and re entering their changes VIEWING MESSAGES Follow these steps to view an existing message STEP ACTION 1 If the Messages area is not currently displayed click the MESSAGES navigation button Once the Messages tab is displayed select the Mail tab if not already active 2 Click one of the Mail Folders on the left side of the Mail page depending on the type of mail messages you want to view 3 Inthe Subject column click the message you want to view 58 VIEWING NOTIFICATIONS Follow these steps to view notifications STEP ACTION 1 If the Messages area is not currently displayed click the MESSAGES navig
56. ken Users BROWSER TYPE amp JAVA VIRTUAL WINDOWS XP VERSION MACHINE WINDOWS PROFESSIONAL WINDOWS WINDOWS JVM WINDOWS 7 VISTA SP1 SP2 SP3 2000 NT capac Hi SP2 N ion in Supported Supported Supported Supported Supported Microsoft Internet MS 5 00 3802 Explorer 7 0 SUN1 4 2 0 Supported Supported Supported Supported Supported SUN1 5 2 0 Microsoft Internet MS 5 00 3802 Explorer 8 0 SUN1 4 2 0 Supported Supported Supported Supported Supported SUN1 5 2 0 Below is the summary of compatible operating systems and browser versions for Smartcard Users JAVAVIRTUAL WINDOWS XP BROWSER TYPE amp MACHINE PROFESSIONAL WINDOWS VERSION JVM SP1 SP2 SP3 VISTA WINDOWS 7 Microsoft Internet MS 5 00 3802 Explorer 7 0 amp 8 0 SUN 1 4 2 0 Supported Supported supported Microsoft Internet S pponed Explorer 6 0 PP Macintosh is currently not supported for any user INTERNET CONNECTION An internet speed of 56kbps or higher is recommended VIDEO RESOLUTION A minimum screen resolution of 800 x 600 is recommended ACCESS REQUIREMENTS Smart card Users Taiwan only A Smartcard device and Smartcard device reader will be provided to all Smartcard Users Local administration rights and an available and enabled USB port are required to install the Smartcard reader Token Users There are no specific access requirements for Token Users HARDWARE REQUIREMENTS Token Users and User ID password Users gt T
57. n workflow When you verify a transaction the system gt Checks the transaction against a list of standard data requirements for the transaction gt Changes the transaction s status from Started to Ready to Authorise if the verification checks are successful If the verification is unsuccessful the system displays an appropriate error message for each verification error BEFORE YOU BEGIN You can only verify a transaction if gt Your security profile includes create modify permission for the transaction type that you want to verify gt The transaction has a status of Started VERIFYING A TRANSACTION Follow these steps to verify a transaction STEP ACTION 1 View the transaction For instructions see Viewing transactions 2 Click the VERIFY DATA button The system performs the verification checks then displays a message at the top of the page to inform you whether the verification was successful 3 Was the verification successful Yes The transaction is now ready for you to authorise it see Authorising transactions No Resolve all errors then go to step 2 37 AUTHORISING TRANSACTIONS BEFORE YOU BEGIN You can only authorise transactions that have gt Been successfully verified gt A status of Ready to Authorise or Partially Authorised AUTHORISING A TRANSACTION Follow these steps to authorise a transaction STEP ACTION 1 View the transaction For instructions see Viewing transactions 2
58. nto the transaction PHRASES A user can store commonly used phrases that contains a standard text statement for insertion into a specific field within a transaction Examples of phrases include gt settlement instructions or standard goods descriptions Note Phrases can then be edited once selected within a transaction TEMPLATE GROUPS gt Provides the ability to assign templates to a group and to define which Users can use which groups Enables further control over the type of Instruments a User can create INSTRUMENT TEMPLATES An instrument template is a predefined set of commonly used details within a single transaction This allows the user to select a template when creating a new transaction whereby most of the required fields have already been input Minimum details will be required to be entered or edited before Verifying the transaction An Instrument template can be assigned to a Template Group and can have a Confidential Payment Indicator assigned and can also be a fixed template FIXED TEMPLATE A fixed template is one in which the data fields can not be edited gt Is only available for Cash payments eg BKT BCHK ACH GIRO CBFT Vv FOREIGN EXCHANGE RATES Foreign exchange rates are indicative rates required for transaction authorisation purposes ANZ Transactive uses available rates to convert transaction amounts to your organisation s base currency in order to correctly calculate the user s threshold limit
59. oes not maintain a security device To do this complete the following steps STEP ACTION 1 Log into ANZ Transactive Click on Reference Data navigation button From the Show list select Users Select the User ID that is to be deleted From the user profile page select the Delete button Olaj BR w N A message to confirm deletion will be presented Select OK to complete the deletion process User will now be deleted from the list 20 TYPES OF REFERENCE DATA Reference data is information that is either gt required by the system e g security profiles Users threshold groups panel groups and template groups gt used to create transactions e g templates parties phrases When registering for ANZ Transactive your organisation will specify a number of default system settings that will govern the organisation s requirements These settings provide the base set of reference data for the organisation Permissions to create and maintain reference data are usually provided to a small number of Users only For example gt an administrator might manage system related reference data such as security profiles threshold groups panel groups and Users gt a financial controller might manage payment reference data such as templates and phrases SECURITY PROFILES A security profile is a group of system permissions that can be assigned to one or more ANZ Transactive Users The permissions assigned determin
60. oken provided by ANZ No specific access requirements Smartcard Users Taiwan only gt CD ROM drive for software installation or access over a network gt USB Smartcard reader provided by ANZ gt Available and enabled USB port gt Smartcard provided by ANZ ANZ TRANSACTIVE SECURITY INFORMATION The following security is in place to protect your organisation when using ANZ Transactive PHYSICAL SECURITY All buildings that contain ANZ Transactive web servers and or database servers use industry standard physical security to prevent access by unauthorised people DATA ENCRYPTION All data communication to and from ANZ Transactive uses 128 bit Secure Sockets Layer encryption and HTTPS Hypertext Transfer Protocol Secure as communication protocol FIREWALLS Firewalls protect all data used in ANZ Transactive Firewalls assist to ensure that data is only provided in response to valid requests from the application It is advisable for your organisation to also have a firewall to protect its own computers and networks It is recommended that antivirus and anti spyware software are installed on computers particularly when linked to a broadband connection digital subscriber line or cable modem It is recommended to update anti virus and firewall products with security patches or new versions on a regular basis AUTHENTICATION ANZ Transactive will verify the identity of each User accessing ANZ Transactive by the following three
61. orised Transactions ANZ to process the transaction Instrument History Processed by Bank ANZ has processed the transaction The instrument status changes from Pending Instrument History to Active Cancelled by Bank ANZ has cancelled the transaction after receiving it Instrument History Deleted A User in your organisation deleted the transaction before it was forwarded to Instrument History ANZ for processing Rejected by Bank Transactions returned for customer clarification Pending Transactions Instrument History Closed Trade Transaction has been completed in full Instrument History 43 CREATING TRADE INSTRUMENTS WHAT HAPPENS WHEN YOU CREATE AN INSTRUMENT When you create an instrument you create an Issue transaction for a particular type of trade instrument This transaction then progresses through the workflow shown After the Issue transaction you can also create Amend Portal mail message as required WAYS OF CREATING INSTRUMENTS You can create an instruments by gt Copying from an existing instrument gt Copying from an instrument template gt Creating the instrument from a blank form gt Creating a transaction from an existing instrument CREATING AN INSTRUMENT To create an instrument complete the following steps STEP ACTION 1 Click the TRADE navigation button 2 Click the CREATE TRANSACTION button The New Transaction Step 1 page appears 3 gt select option for creating a trade in
62. ort you will be required to do so For instructions see Generating a report 2 Click the Delete button A message appears asking you to confirm the deletion of the report 3 Click the Yes button The Standard Reports page or Custom Reports page redisplays depending on the type of report you deleted with the deleted report no longer listed 50 This section outlines details on how to create and edit your customised reports Using this function you can create reports and save them as custom reports REPORTING TOOL CONCEPTS ANZ Transactive uses a third party reporting tool called Web Intelligence When using Web Intelligence to create your own ANZ Transactive reports you should be familiar with the following terms TERM DESCRIPTION Universe The scope of the data included in the report You cannot change the reporting universe you are working with as your universe is governed by the access and privileges you have been assigned Query The specific data included in a report Web panel The area of the page where you define a report as shown in the next page THE REPORT CREATION PROCESS The high level process of creating your own reports contains the following stages For more information see Creating new reports STAGE 1 ACTION Specify the data to be included in the report This involves gt adding data to the report gt changing the order of the data in the report gt adding breaks sorts and sections g
63. other account holder You have the option of uploading a direct debit file or manually processing a single entry transaction STEP ACTION 1 Click the RECEIVABLES MANAGEMENT navigation button 2 On the Direct Debits table click the CREATE A TRANSACTION button The New Transaction direct debit transaction page will appear 3 Follow the on screen instructions For information about how to complete the page click the amp button This instruction is then printed by the bank and sent to the debit party for payment 34 VV ON Ow Wy EDITING PENDING TRANSACTIONS WHAT IS A PENDING TRANSACTION A pending transaction is one that has been started in progress and or is awaiting authorisation to be sent to the bank You can access pending transactions from the PENDING TRANSACTIONS tab or the Transaction History tab of the Cash Management button If a transaction has been authorised and subsequently not visible on the PENDING TRANSACTIONS tab you will be unable to edit You need to contact ANZ Transactive support to arrange for the payment to be rejected back to your organisation Note If the payment has been processed by bank the transaction cannot be stopped or edited EDITING A PENDING MANUAL TRANSACTION Follow these steps to edit a pending transaction STEP ACTION 1 View the transaction For instructions see Viewing transactions 2 What is the status of the transaction Started The transaction is ready to edit go
64. p to date balances on your accounts gt Current day transactions View current day transactions on your accounts gt Prior day reporting Reporting on the previous day balance and transaction data The combination of the three distinct product capabilities enables an organisation to view real time account balances prior to creating transactions view transactions incurred during the day and view or print prior day account statements GENERAL RECOMMENDATION It is recommended to frequently check your bank account s and transaction balances Any discrepancies noticed should be reported to ANZ VIEWING REAL TIME ACCOUNT BALANCES This topic will outline the steps required to view real time account balances in ANZ Transactive Follow these steps to view your real time account balances STEP ACTION 1 Ifthe cash management area is not currently displayed click the CASH MANAGEMENT navigation button 2 Click the REFRESH BALANCES button The page will now be updated with current balances VIEWING CURRENT DAY TRANSACTIONS Follow these steps to view current day transactions STEP ACTION 1 Ifthe cash management area is not currently displayed click the CASH MANAGEMENT navigation button 2 Inthe Account Number column click the account you want to view The last 50 transactions processed for that day will be displayed VIEW PRINT BANK STATEMENTS Follow these steps to view prior day transactions STEP ACTION 1 Click the REPO
65. page Browse button Upload file button Items 0 0 0 Total VALIDATION STATUS When a payment file has been uploaded ANZ Transactive will commence a series of format validations on the file VALIDATION STATUS File Validation Pending OCCURRENCE File has been uploaded to the server after the following validation gt File Format gt Payment Method gt Debit Account SOLUTIONS Nil action required System will commence second stage of the validation process Validation in Progress Verification validations will be performed behind the scenes gt Beneficiary Level Nil action required System will produce a validation status at the end of the process of gt Validation Successful gt Validated with Errors or gt Validation Failed Validation Successful All beneficiary parties have passed validation process i e All 50 beneficiaries loaded in the file are deemed successful gt Ready to Authorise or Refer to Authorising a payment file on page 41 gt Verified Pending FX Refer to Transaction Status table on page 30 see row Verified Pending FX Validated with Errors Portion of the beneficiary validations fail but not all i e two beneficiaries have failed out of 50 parties loaded Confirm the acceptance of the successfully passed beneficiaries and continue to process the balance of the file OR Reject entire file repair the file where the errors occurred and re
66. pients gt Do not use a computer or a device which cannot be trusted gt Do not use public or internet caf computers to access banking products and services gt Do not share resources from your computer i e hard drives and printers whilst operating on the internet gt Do not disclose your password or security device passphrase to anyone else gt If your Smartcard Taiwan only or Token is lost or stolen you must notify the ANZ Transactive Support Centre immediately to have the Smartcard or Token suspended or revoked KEY CONCEPTS AND TERMS This section outlines the key concepts and terms to assist you in using ANZ Transactive MESSAGES In ANZ Transactive a message is an electronic communication between ANZ and a client in relation to a transaction ANZ Transactive has its own online messaging system that enables you to gt Send mail messages to ANZ and other Users in your organisation gt Receive notifications from ANZ for transactions relating to instruments you ve initiated using ANZ Transactive For more information see Working with Messages TRANSACTIONS INSTRUMENTS A transaction is a term used to define Cash Payments such as Transfer between Accounts RTGS Cross Border Funds Transfer etc An Instrument is a term used to define Trade activities such as Import Letters of Credit Guarantees etc CREATING A TRANSACTION INSTRUMENT You can create a transaction instrument in the following ways gt Using a
67. pt Rate or Reject Rate button FX Online Market Rate Please select the Accept FX Rate button to confirm the FX Quote FX Rate Quote 6 33840 Payment Amount 100000 00 CNY Equivalent Amount 15776 85 USD Time Out 19 Seconds The user will have 20 seconds to select their option The session will time out after this period and the quote will no longer be available If the session has timed out the error message will be displayed Foreign Exchange Quote has timed out Please try requesting a quote again or enter the details of your Foreign Exchange Contract and select authorise to complete the transaction or contact the bank for assistance If Accept Rate was selected the following screen is displayed while the rate is being confirmed FX Online Market Rate Confirming FX Rate Deal please wait a moment If the rate has been successfully booked the payment screen will close and the payment will be sent to the bank for processing The status of Foreign Exchange Deal has been successfully booked will appear on the Pending Transactions page above the usual transaction status message If Reject Rate was selected the rate will be cancelled and the user can either re request a live market rate or manually input a booked Foreign Exchange contract 28 FUTURE DATED PAYMENTS CREATING A FUTURE DATED PAYMENT Payments excluding Transfers Between Accounts International Payments Cash or Trade and
68. racter limit of 255 EMAIL TRIGGER RESPONSE The email notification to the beneficiary will be triggered upon two scenarios gt GPP countries will send an email communication to the beneficiary if an email address is present on the payment transaction when the payment status is completed gt Non GPP countries will send an email communication to the beneficiary if an email address is present on the payment transaction when the payment status is Processed by Bank 33 EMAIL CONTENT The beneficiary will receive an email from ANZ with the Portal payment reference number in the subject title The body of the email will contain the message of an attached payment credit advice to which the beneficiary can then inturn contact the ordering party for any queries An attachment embedded in the email will contain the entire payment details inclusive of any invoice details but will omit the complete beneficiary account number by only stating the last 4 digits EMAIL VALIDATION Email addresses entered in the Beneficiary Email field will not be validated nor will a notification be sent via the Portal notification tab or email notification feature if the communication has not reached the beneficiary party Note The bank will obtain a report advising the failed beneficiary communication attempts in order to advise of the unsuccessful mail An example of the Email communication is shown below ANZ EMAIL MESSAGE har coded tet This
69. reate and process for each instrument type l ll f O rnc soe es e E _ Coe os a TYPES OF TRADE INSTRUMENTS ANZ Transactive supports the following types of trade instruments gt Import Letter of Credit gt Export Letter of Credit Transfer advising and assignment of proceeds gt Standby Letter of Credit gt Guarantee gt Trade Loan Request The types of instruments that you can work with in ANZ Transactive are determined by gt The instruments that your organisation selected to use when registering for ANZ Transactive gt The permissions in your security profile 42 WHAT IS A TRANSACTION A transaction is an activity related to a Trade instrument ANZ Transactive allows users to create the following types of transactions gt Issue the initial transaction that advises ANZ of a new instrument this includes the assignment of an Export Letter of Credit gt Amend a transaction that advises ANZ of changes to an instrument this includes the transfer of an Export Letter of Credit gt Tracer a request to ANZ via Portal mail message to trace a transaction TRANSACTION WORKFLOW All ANZ Transactive transactions go through the common workflow process shown in the following diagram Create gt Verify _Authorise gt Bank Transaction Transaction Transaction Processing Verification Errors Failed Authorisation Notification TRANSACTION AND INSTRUMENT STATUSES
70. reated as follows gt Creating and using a template gt Manually inputting data gt Uploading a payment file 25 CREATING TRANSACTIONS CREATING A TRANSACTION MANUALLY Follow these steps to create a transaction manually STEP ACTION 1 Click the Cash Management navigation button 2 Click the Transaction Type link in the left hand side panel The new transaction Issue Started page appears as below with the transaction number assigned Enter payment details into the required fields 4 Select Confidential Payment Indicator if the payment is confidential to ensure this is ONLY visible by other Users that have been assigned the Confidential Payment Indicator 5 Select Individual Debits indicator if the bulk payment requires a matching debit per credit entry created Please contact your bank to determine if this function is available in your country 6 Select Request Market Rate checkbox if a live market rate is required upon final authorisation Please contact your bank to determine if this function is available in your country 7 Once required fields have been input select Verify Data button to validate the details entered An error message will be presented to the user if issues are encountered therefore allowing the user to edit and re verify the payment 8 User with authorisation rights can then authorise the payment from the Payment Screen or the Pending Transactions tab User s without authorisation
71. retype your new password again oO nm RY Ww Click on the Save amp Close button 13 ANZ Transactive Welcome Nicki Presley Change my password ANZ Transactive Reports To change your password please enter your current password Then create a new password that is easy for you to remember complies with these constraints and contains uppercase and lowercase characters as well as numbers After doing so press Continue Current Password FORGOTTEN YOUR PASSWORD If you have forgotten your password contact your organisation s ANZ Transactive Administrator and request your password to be reset Token and USER ID password Users can be changed by an organisation assigned Administrator CHANGING YOUR SMARTCARD PASSPHRASE PASSPHRASE RULES When changing a passphrase for a smartcard see below for a list of passphrase recommendations PASSPHRASE SHOULD PASSPHRASE SHOULD NOT Contain at least 8 characters but no more than gt Contain three consecutive characters that are the same 14 characters gt Start or end with a space character Contain both upper and lower case letters Be the same as your User ID First Name Last Name or Login ID regardless of case Contain at least one number 0 9 Be the same as any of your last 13 passwords gt Contain three consecutive characters that are the same gt Consist of repeating characters i e aaaaaaaa gt Consist of sequential numbers or lette
72. rights can select the close tab to exit the screen Note Where countries mandate the requirement of company names to be included in local language the Alternate Ordering Party Name field will auto populate with the Unicode characters if provided at time of registration ANZ Transactive Click the Link Below To GoTo Account Balances Indicator ia Indicates Required Information Transfer Between Accounts Route transaction Verify data Confidential Payment Template Payment Amount No of Credits Click on the arrow to apply the selected template Currency Amount 5 Select Template Sal 0 O Confidential Payment auo li o Execution Date Foreign Exchange Rate Details e x F xi m2 FX Contract No FX Rate S February M amp C Request Market Rate Debit from Account Rate Calc Method Equivalent Amount Account Number and Associated Currency Ordering Party Name 13551975 PNG Transactive FINET ALO 1 AUD Transactive OTL UAT Pt Request Market Rate Transaction Type Link C individual Debits Customer Upload File Reference Alternate Ordering Party Name Individual Debits Indicator 26 CREATING TRANSACTIONS USING TEMPLATES To create a transaction using an existing template complete the following steps STEP ACTION 1 Click the Cash Management navigation button 2 Click the Transaction Type link required The new transaction page will
73. rs PASSPHRASE MUST PASSPHRASE MUST NOT Be at least eight characters long Consist of sequential numerical or alphabetical details Consist of repeating characters i e aaaaaaaa gt Passphrases are case sensitive for example xyz01234 is different to XyZ01234 gt After 5 consecutive failed login attempts your security device will be blocked If your smartcard Taiwan only is blocked contact the ANZ Transactive Support Centre to reissue a new smartcard gt ANZ Transactive Passphrases should not be used for different websites applications or services particularly when they relate to different entities 14 HOW TO CHANGE YOUR PASSPHRASE Follow these steps to change your passphrase STEP ACTION 1 Click on the Start button with your Microsoft Windows operating system 2 Go to All Programs then select TrustedNet Connect 2 0 Once TrustedNet Connect has loaded select the Key Passwords tab Highlight the Smartcard Authentication key listed then select the Change Password button In the Old Password box type your existing passphrase In the New Password box type your new passphrase nln Rw In the Retype Password box retype your new passphrase again then click OK FORGOTTEN YOUR PASSPHRASE If you ve forgotten your passphrase for your smartcard Taiwan only contact the ANZ Transactive Support Centre to arrange for cancellation of your existing card and a replacement Smart card
74. s User s monitor has a Screen Resolution of 1024x768 or higher Display extended listviews UNICODE FUNCTIONALITY Unicode functionality is available for specific input data fields required for Domestic Payments in some countries Please refer to the ANZ Transactive File Format Guides for further details and clarification on the Unicode fields available gt Unicode functionality is not available for any other Payment functionality or Direct Debits apart from Domestic Payments gt Unicode functionality is not available for payment amounts dates and accounts 17 As an ANZ Transactive Administrator you are able to complete a range of activities in relation to ANZ Transactive Users within your organisation CREATE A USER ID PASSWORD USER Follow these steps to set up a new non security device User BEFORE YOU BEGIN Before you can add a User to ANZ Transactive make sure you have gt the personal details of the User that you want to create and gt details of the ANZ Transactive security profile and threshold group required for the new User If your organisation requires Users to be issued with either Smartcards Taiwan only or Tokens to access ANZ Transactive your company must complete an application form with the required user details and authorised signatures and submit to ANZ for processing Note All company authorisers and administrators require a security device to access ANZ Transactive CREATING A USER ID
75. s 41 TRADE To work with Trade instruments click the Trade navigation button To learn more about Trade click ANZ Transactive online help ANZ Transactive EELE Reports f baa Clickthe button and the Help screen will appear as shown ee o 3 ATs M LMP26118110 M LMP26118110 Import LC Glossar Online Help Help Home Instruments Overviewv The nsyumenis area is where you view areale and process trade en sections When you press the Instruments button on the naviagton bar the Instruments area displays which includes the Purchase Orders Pencing Transactions Authorised Transactions and Instrument History tabbed sectons Each tabbed section displays a listing page that enables you to work with transactons and instruments through in the processing ife cycle You can cick on any instrument or transaction under the Pending Transactions Authorised Transactons or instrument History tabs to view the detail page for the instrument or transacfon As shown In his figure you can create new trade Transactions for a variety of instrument types by copying from and esting instrument or Instrument template or by starting with a blank instrument form If you do not have minimum security righis to instruments you wil not be able to access the Instuments area For each instrument type one or more transacton types are available The following matrix iustrates the type s of transactions you can c
76. s MANAGING OF REFERENCE DATA Follow these steps to manage your reference data You can view create edit and delete reference data in ANZ Transactive For further information see the following section of the ANZ Transactive online help Using the System gt Reference Data Procedures CREATING REFERENCE DATA Note You cannot edit or delete any reference data that was Added by the bank To create reference data complete the following steps STEP ACTION 1 Log on to ANZ Transactive 2 Click the REFERENCE DATA navigation button The Reference Data page appears 3 From the Show list select the type of reference data you want to create view edit or delete A table appears listing the existing reference data items of the selected type If your security profile allows you to create reference data a Create button also appears For example if you selected Parties from the Show list the button is labelled Create a Party 4 Click the Create a reference data item button The relevant reference data creation page appears 5 Enter the details required for the reference data item into the page For information on what data is required in particular fields click the button for the relevant section of the page 6 When you have finished entering the details of the reference data click the Save amp Close button to save the reference data item 22 DISPLAYING A REFERENCE DATA ITEM To display a particular reference data item
77. s gt Creating a mail message see Creating a mail message 2 Click the Send to Bank button The message is sent to ANZ and the Mail Message page closes ROUTING MESSAGES WITHIN YOUR ORGANISATION HIERARCHY Apart from sending messages to ANZ you can route mail messages to gt A particular User in your organisation subsidiaries see Organisation subsidiaries gt A particular organisation s default User When doing this you can route either gt Asingle message from the Mail Message page gt Multiple messages from a particular message folder For instructions on how to route messages see the following topic located in the online help Using the System gt Messages Procedures gt Routing Mail Messages Copyright Australia and New Zealand Banking Group Limited ANZ ABN 11 005 357 522 ANZ is a trademark of ANZ All other trade marks and products are either trade marks or registered trade marks of their owners This document is provided to you on a commercial in confidential basis and must not be disclosed to any person outside of your organisation without express written permission of ANZ The information contained in this guide is intended as general information only The guide is subject to change without notice 59 ANZ BRANCH DETAILS JURISDICTION BANK Fiji Australia and New Zealand Banking Group Limited ANZ ABN 11005 357 522 Hong Kong Australia and New Zealand Banking Group Limited ANZ ABN 1100
78. s between employees which provides an additional form of security For example gt Transactions may need to be authorised by someone other than the last person who entered data for those transactions gt Transactions for some types of instruments may require multiple authorisations e g via a panel authorisation REPORTING CATEGORIES gt ANZ Transactive allows the ability to assign users to reports based on their roles and responsibilities within your organisation Four report categories Cash Payments Trade Services Confidential and Administrator will be available to users and can be assigned to users via their user profile page Only reports within that selected category will be available to the user from the Reports navigational tab User s can have up to all four categories assigned to them HOW YOUR TOKEN WORKS Your Token generates a new six digit number known as a Token Code every 60 seconds Each Code can only be used once Only the Code that currently appears on the screen is valid The countdown bar on the left hand side of the screen shows you how much time you have left until a new Code is generated by shrinking one block every 10 seconds as it counts down Code generation for each Token is completely random so no two devices will display the same Code at the same time Token Code Countdown bar You will need to use your Token each time you log on to ANZ Transactive You will also need to use your Token Code
79. s can use within each module of ANZ Transactive THRESHOLD GROUPS If your use of ANZ Transactive involves authorising transactions then your organisation s Administrator may have assigned you a threshold group Your threshold group determines the value of transactions that you can authorise For each type of transaction there are limits for the gt Threshold amount which is the largest single transaction you can authorise gt Daily maximum value of the transactions you can authorise TEMPLATE GROUPS If your use of ANZ Transactive involves initiating creating transactions then your Administrator may of assigned you one or more Template Groups The Template Group assigned to you will determine which type of Instruments you can create CONFIDENTIAL PAYMENT INDICATOR A Confidential Payment Indicator may of been assigned to your User profile by your Administrator enabling you to have access to confidential payment transactions and templates PANEL AUTHORITY If your use of ANZ Transactive involves authorising payment transactions then your organisation s Administrator may have assigned you a panel authority Your panel authority determines the value of the transactions that you can authorise and your panel User group For each account provided there is a limit assigned to each User and which panel User must authorise the transaction SEGREGATION OF DUTIES ANZ Transactive allows your organisation to enforce segregation of dutie
80. s or liabilities with ANZVL are not deposits or liabilities of ANZBGL and ANZBGL is not required to meet the obligat ions of ANZVL 60 This document is issued by Australia and New Zealand Banking Group Limited ANZ ABN 11 005 357 522 Item No UG0003 01 2012 77693 W257148 e N
81. sactive i D 00 feb 2028 omasa sampie ACH 6 and 3 wi faltat Yen tres O 7 0a feb 2012 onima sampie ACH 6 and 3 wi faktet 14IPPCNYO0001 CHY 453 00 6 Mar 2010 GH 0OAM Validated mth Errors Verified Ampiting Approval PISIGSAMIIO yar Errors gt O3 Feb 2032 12 800 bamphe ACH Faure Dated tat 147799CNY00001 ow 1mo TAp Imon Vakdaten Seccesshy Resty 0 Avtrorse pots ret Tey Yenbas The description of the link and content in the log will be determined by the success partial success or failure of the uploaded file In the event the uploaded file has been successful the link will be displayed as View Log Once the View Log link has been selected a log displaying the following information pertaining to the file will be displayed gt User Name User whom uploaded the file gt Payment File Name can be displayed in Unicode characters gt Validation Status See also Validation Status gt Validation Processing Complete Time Date and time the uploaded file was completed gt Payment File Amount Containing the total amount of all the beneficiaries in that file inclusive of any parties that return errors Once the log has been viewed not essential for successful payments the user can select the Close button to exit out of the upload log screen ANZ Transactive Per ms gt 02 Feb 2022 otasan sampio ACH 6 ang 3 wil fattet 7 G3 feb 2012 OF 1AM saenple ACH 6 and Imi faltt 143P9ICNYOO0O1 CNY 453 00 6
82. same as your User ID First Name Last Name and personal phone number birthday date other personal information or Login ID regardless of case gt Be the same as any of your last 13 passwords gt Consist of repeating characters i e aaaaaaaa IMPORTANT DETAILS ABOUT PASSWORDS gt Passwords are case sensitive for example xyz0123abc is different to Xyz0123abc gt Passwords expire every 90 days gt After 3 failed login attempts your account will be locked and will require resetting by your company administrator This count is cumulative and is not reset after you successfully log in However the count is reset when a password is changed gt ANZ Transactive passwords should not be used for different websites applications or services particularly when they relate to different entities gt Users should not select the browser option for storing or retaining User names and passwords gt If an incorrect password is entered more than 10 times your account will be locked and will require unlocking by the bank HOW TO CHANGE YOUR PASSWORD Follow these steps to change your password STEP ACTION 1 If your ANZ Transactive Home page is not displayed click the HOME navigation button to display it 2 Click the Change My Password button The Change Your Password page is displayed In the Current Password box type your existing password In the New Password box type your new password In the Retype New Password box
83. stem gt Instrument Procedures gt Working with Instruments gt Viewing Transaction Term Details VIEWING INSTRUMENT TERMS To view instrument terms see the following topic in the ANZ Transactive online help Using the System gt Instrument Procedures gt Working with Instruments gt Viewing Current Term Details DOWNLOADING TRANSACTION DATA EXPORT LETTER OF CREDIT ADVICE TERMS To simplify the document preparation process ANZ Transactive allows you to download your Export Letter of Credit advice terms The default file format for this is XML which is useful for mapping fields as you upload the information into your document preparation system If you prefer you can elect to receive these files as text TXT files Text files can be edited by a wider range of applications and so this format may be more suitable if you have to send the information on to third parties Please contact your ANZ trade specialist if you would prefer to receive this information in text format rather than XML format 45 Regardless of the file format each file gt is created from a SWIFT message for an advise transaction for an Export Letter of Credit gt contains the same data as a SWIFT MT700 message gt is created at the instrument level and does not reflect amended terms DOWNLOADING ADVICE TERMS DATA FROM AN EXPORT LETTER OF CREDIT To download advice terms data from an Export Letter of Credit complete the following steps STEP ACTION 1
84. strument gt then select the Next Step button For information about how to complete the page click the amp button 4 Enter details of the transaction Form information about what data is required in particular fields click the help button for the relevant section of the page 5 When you have finished entering the details of the transaction click the save and close and or verify button CREATING AN AMENDMENT WHAT IS AN AMEND TRANSACTION An Amend transaction is a transaction that you use to notify ANZ of changes to an existing instrument For example if you increase the quantity of goods you are ordering the value of the relevant Import Letter of Credit must also increase CREATING AN AMEND TRANSACTION To create an Amend transaction complete the following steps STEP ACTION 1 Click the TRADE navigation button 2 Click the CREATE TRANSACTION button The New Transaction Step 1 page appears 3 Select the Create a New Transaction for an existing instrument option then click the NEXT STEP button 4 Select the instrument you wish to amend then click the NEXT STEP button 5 Enter the amended details of the transaction For information about what data is required in particular fields click the button for the relevant section of the page 6 When you have finished entering the details of the transaction click the relevant button For information about which button to click see the following topic in the AN
85. successful the transaction gt remains on the Pending Transactions page gt have an Authorise Failed in the Status column see Viewing Authorisation Errors AUTHORISING A BULK PAYMENT FILE When the transaction status appears as Ready to Authorise a file can be authorised by either of the following two options 1 Select the transaction ID from the Payment File Upload tab to open the transaction The authoriser can then select the Authorise button to proceed with the authorisation process 2 Select the Pending Transactions tab The authoriser can then select the checkbox against the transaction and select the Authorise button to proceed with the authorisation process Once the transaction has been successfully authorised the payment will be displayed in either the Authorised Transactions tab or the Future Value Transactions tab if the execution date is future dated 39 WHAT IS A MAIL MESSAGE TRACER FOR EXISTING TRANSACTION As described in the creating and sending messages section ANZ Transactive allows you to create mail messages This function can be used to trace an existing transaction For example if payee is claiming non receipt of funds on a particular date you can use a mail message Tracer transaction to ask ANZ to follow up the payment CREATING A MAIL MESSAGE TRACER FOR EXISTING TRANSACTION To create a tracer from an existing transaction select the Transaction ID from the Cash Management
86. t inserting calculations and counts You do this using the Results tab of the web panel Set up any rules or conditions to search for only certain types of data or return values For example you can specify the total amount for a particular type of transactions You do this using the Conditions tab of the web panel Format the report by gt entering a document title gt changing the font gt adjusting cell widths colours and borders gt determining how data is displayed for example by including prompts You do this using the Settings tab of the web panel Save the report as a custom report Test and refine the report If you need to make the report available to other people in your organisation save the report as a standard report 51 CREATING NEW REPORTS LEARNING ABOUT THE DATA YOU CAN INCLUDE IN REPORTS When you click a data object in the web panel s All Objects pane a description appears under the All Objects pane CREATING A NEW REPORT Follow the below steps to create a customised report STAGE ACTION 1 Click the REPORTS navigation button The Standard Reports page appears 2 Click the CREATE A REPORT button The New Report Step 1 Report Design page appears 3 Design the new report using the web panel 4 Click the RUN QUERY button in the top right corner of the web panel The New Report Step 1 Report Preview page appears 5 Are you happy with the design of the report Yes Select
87. tion mo Benes pa n tha re soas rer J 2 GENERAL SYSTEM NAVIGATION INFORMATION To navigate through ANZ Transactive simply use the page controls available within the system It is recommended you do not use the controls on your browser s toolbar such as Back Forward and Refresh to navigate through the system General system navigation information is also provided within the ANZ Transactive help See the Navigating the System section of the ANZ Transactive help 3 SUPPORT INFORMATION When you first log on to ANZ Transactive your home page appears To view ANZ contact numbers and updates about the system click the View Support Information button System Overview and Bank Support Information A system overview is available to help you learn about the application Support Information MINIMUM SPECIFICATIONS Below are the list of specifications required to access ANZ Transactive OPERATING SYSTEM The following five operating systems are supported for Token User and Users ID password Users gt Windows Microsoft 7 gt Windows Microsoft Vista gt Windows Microsoft XP gt Windows Microsoft 2000 gt Windows Microsoft NT FIREWALL AND ANTIVIRUS SETTINGS Please ensure the appropriate permissions are configured for both firewall and antivirus software to allow users to access ANZ Transactive OPERATING SYSTEM AND BROWSER VERSION Below is the summary of compatible operating systems and browser versions for To
88. to contact the ANZ Transactive Support Centre It s important to understand that if a threshold group is not assigned the User will be able to authorise an unlimited value of transactions USERS Each User has a unique User profile which contains gt general information about the User such as name and contact information gt security access settings relating to passwords Smartcards Taiwan only or Tokens gt details of the threshold group and security profiles assigned to the User gt details of the template groups account numbers and reporting categories assigned to the User gt Confidential Payment Instruments Templates settings If the indicator is selected the User will have access to confidential payments and transaction templates created The ability to initiate new payment transactions from templates that have been selected as confidential will also be possible gt access to Live Market Rate indicator If selected the user will be able to provide live market rate for payment transactions upon final authorisation 21 PARTIES A user can store commonly used Beneficiary party information in ANZ Transactive such as the party name address account numbers etc After you create a party in the Reference Data tab the party details can be retrieved from any transaction when the Search for a Beneficiary button is selected Once the required party has been selected from the list the beneficiary details will auto populate i
89. to step 3 Ready to Authorise Partially Authorised or Authorise Failed Click the Edit Data button The transaction redisplays in edit mode For information on authorisation failures see Viewing authorisation errors 3 Edit the transaction as required When you have finished editing the transaction click save and close or verify button For information about which button to click see the following topic in the ANZ Transactive System online help Using the System gt Instrument Procedures gt Working with instruments gt Working with Instruments and Transactions gt Transaction and Template Action Buttons EDITING A PENDING UPLOADED FILE When the Edit button within the payment screen is selected ANZ Transactive will determine if the payment was either uploaded using a file format OR if it was manually uploaded If the payment was uploaded via a file the following fields will be editable Execution date FX Contract Number FX Rate Request Market Rate checkbox Delete a Beneficiary Once the details have been added amended or deleted then simply select either the Verify or Verify FX button to continue the process WHAT S NEXT After a transaction is edited the data must be verified before it can be authorised This is the case even if the transaction was previously verified before it was edited 35 ROUTING TRANSACTIONS To facilitate the processing of transactions with your organisation and related organisations
90. vices syalem an the crire help system arainn were ine hele syren Blewng yos 1 download Asote Arena POF fies rap yet unen you can caw crane or aava io ou corosar for etre Vout oF Pring In peter the Soraning ine wai of ine Tenol Pace ee hawk a leg Corso cae ie tap ana baa av A Soman Suan oman Daai te tat me current pago or secson appears winen T of sector riaa a A aeeess pa Jn this way the navy soes rer Sapiny wih me 2 The amp button provides a help function for the specific page you are accessing ANZ Transactive Report Welcome user s Name 7 Summary f 7 Trade Services omer Heip mn i ala E Enos 1062546 siisoeuimenienastoneone nean e rdn EA Lue PE E wissloas nnan and the help screen You have 42 notifications from the bank D s 0 m will appear as shown A Home gt About Onine Hap gt Help Overview T r Eanair oe fl eee TTT hes y Exit He Help Overview Poyment Trenesctions rare hap tate proves dries tr Bish now ang experienced utere fe Trece Series Syoten Tre Hep Oveewiow COVEND ING DRIES Of HNG Onine hel nokding Ihe fotowing sections You have 43_pending transactions System Overview and Bank Support Information A system overview is availabie to help yeu learn about the application Do not use your browser s Back Forward or Reload Refresh buttons to resolution to 800 x 600 ee Pigher Always ute the Logout
91. y Bank ANZ has cancelled the transaction Payment Transaction History Deleted A User in your organisation deleted the transaction before it was forwarded to Payment Transaction ANZ for processing History Rejected by Bank A transaction that has been returned to the organisation by the bank Pending Transactions Pending The transaction is currently at the bank awaiting processing Payment Transaction History Closed The transaction has been released from the bank Payment Transaction File Upload Rejected Payment file for upload has been rejected awaiting deletion Pay ment File Upload Verified Pending FX Payment is verified awaiting foreign exchange rates to be entered Pay ment File Upload Verified Payment is verified after editing an upload file Pay ment File Upload Verified Awaiting Approval Payment is validated and awaiting approval or rejection of file Pay ment File Upload FX Threshold Exceeded The payment amount has exceeded the maximum spot amount for FX transactions FX Deal is required to be booked and or entered to continue Pending Transactions Authorised Pending Market Rate At time of authorisation this status will appear if the Request Market Rate has been selected on the payment User is required to select Request Rate button to proceed Pending Transactions CREATING PAYMENT TRANSACTIONS WAYS OF CREATING TRANSACTIONS Transactions can be c
92. your primary source of information about using ANZ Transactive As new operating features or functions particularly those relating to security integrity and authentication are introduced instructions covering changes and the usage of such features will be provided As shown below there are two ways to access ANZ Transactive help 1 The Help button at the top of the page provides a complete online help index for the majority of ANZ Transactive functions Clickthe button You have Dookie matmessanos sualting attantion eaea and the help screen Se will appear as shown i n Help Overview The eniro hep syrien prowiges rrtaue Wieranice tor Barh na ang experianced veers Of Me These Serene Syetem Thm HU Overview COVENS Ihe DORICD of IANG Entre hele Mckdeg Ihe KING secters a nua System Overview and Bank Support Information i A system overview is available to help yeu learn about the application Es ep You can ottan the biang types of hep Prough ine Trace Services pytiog oring hem Gener ntermation bout he system toateres ai a system migo level e Adeseriotion of every page ad page section in the system page helo 0 concretion of feiss are cortrom on oach ee ee eee ee ey ete cor nai appears ai the top of every page and e Suposo rerscone fer performing tasks i each Isncionai aroa of the yeten Nien Insinamonis Remoris arg Heaterense Daia e Akan eitame weed in the Trade Ser

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