eClinic SMSC eResults Installation & User Guide
Contents
1. 17 eClinic SMSC Installation amp User Guide Chapter 4 Using The Files Viewer eClinic SMSC has a built in Files Viewer which can be used to view all downloaded files independently of the Clinic CMS 1 eClinic SMSCO 3 3 Build 006 e To view result files click the View Files button at the eClinic SMSC interface wre a e Ifenabled enter your password to open the Ber eclinic Files Viewer l e Then click OK 857 Nicholson Street Cariton North Victoria 3054 Australia p 1300 66 99 61 e helpdeskivectinic com au we wvaw eclinic com au View Files Close Below is an example of a results list from within the Files Viewer The result details are listed in columns e g Patient Surname Lab No etc To list by a particular detail click the corresponding column A blue arrow will appear indicating either ascending or descending sorting order of detail Note The results in red indicate abnormal test results To view other files click Other Files 3 eClinic SMSC Files Viewer 3 3 Build 006 BER s l GA wy 5 a E gE gt View curentfiles archived files current amp archived files View Print List ll Archive Export Close Results A Binary Downloads Patient Sumame Patient First Name Patient DOB Dat Y Test Status Referred By Reference I Download Vendor Search By Patient Surname Referred By Patient First Nam2. eClinic SMSC Installation amp User Guide Chapter 3 Operation Interface eClinic SMSC Interface After launching the application you should see an eClinic SMSC test tube icon on the desktop and in the systems tray Double click on either of these icons to open the eClinic SMSC interface eClinic SMSC 3 3 Build 006 D Send Receive Now Ed gt _ 19 06 08 15 54 no new reports available Ls eclinic 657 Nicholson Street Carlton North Victoria 3054 Australia p 1300 66 99 61 e helpdeskijectinic com au ec co Settings Hep _ Close Downloading Results To begin downloading results click Send Receive Now Following a successful connection eClinic SMSC will request a list of results from the server and display the download status e g downloading 1 of 4 files in the bar at the base of the screen This will then be replaced with a successful download message e g 4 files successfully downloaded along with the date and time send Recelve Now 0609 05 10 54 no new reports available 06 09 05 10 54 4 files successtully downloaded If eClinic SMSC fails to successfully retrieve results an error message starting with Operation Failed will be displayed in the text box instead If this occurs phone eClinic on 1300 66 939 61 for assistance eClinic SMSC Installation amp User Guide Configuration Configuration of eClinic SMSC is done via the Set
3. e f database archiving is required the Archive results option should be ticked downloaded e This option also allows you to set the archive anniversary in monthly increments Compact amp Repair Database Please close all open windows in eClinic SMSC and all the Desktops connecting to the SMSC database before compact and repair Compact amp Repair SMSC Database Reset Database Reset database will delete the current database and create an empty database All of pour data will be lost Reset Archive Database Restore Archived Data Restore archived data will move data from the archive back to the main database Restore Archived Data Apply SMSC Information Clicking the Compact amp Repair SMSC Database The SMSC Database has been compacted and repaired button will compact and attempt to repair both the main database and the archive database if they have Lo become corrupt Note The viewer and all the desktop clients will need to be closed as this operation needs exclusive access to the databases SMSC Question Reset SMSC database will delete all the data If you have a corrupt database please try compact and repair first Do you really want to reset the database Clicking either Reset Database button will delete the old database and create the new one if it has become corrupt Note The viewer and all the desktop clients will need to be closed as this operation
4. needs exclusive access to the databases SMSC Information Clicking Restore Archived Data will move the data from the archived database to the main database DL The archived data has been restored Mio 16 eClinic SMSC Installation amp User Guide New Versions amp Support New versions of eClinic SMSC are released frequently throughout the year You can determine the version you are running from the About tab in the Settings panel e From the eClinic SMSC interface select eClinic SMSCO 3 3 Build 006 Settings to open the settings panel Then select AAA the About tab re a See eclinic 657 Nicholson Street Carlton North Victoria 3054 Australia p 1300 66 99 61 e helpdeskijeciinic com au wrt re Fn Setting Settings The About screen identifies E chedle Comecion Fie Stag The Version that you are running eRequest Database e The Clinic ID o o 7 i Clinic SMSCS The Installation Type O ss er Clinic 1D Installation Type Medical Practice Y Sp niga ecli In j C Copyright 2008 eClinic Pty Ltd Also listed are ways to contact eClinic and a Help ht tostrved button for further online support 657 Nicholson Street For more information please contact Cariton North eClinic on 1300 66 99 61 or by email at Victoria 3054 Austraks helpdesk eclinic com au p 1300 66 99 61 e helpdeskeclinic com au w ww eclinic com 2 amy
5. of printing options available e For printer options click the Settings button from the eClinic SMSC interface and then click the Printer tab e After downloading of files has occurred eClinic SMISC can be enabled to automatically print the result files If this option is required select the Print files automatically after each download option e The default is Print manually e The Select a printer option allows the user to specify where to send the print jobs By selecting the down arrow available printers are listed Installation amp User Guide eClinic SMSCO 3 3 Build 006 Send Receive Now aone 19 06 08 15 54 no new reports available ss eclinic 657 Nicholson Street Carlton North Victoria 3054 Australia p 1300 66 99 61 e helpdeskibecl nic com au ve www eclinic com au View Files Close Print results automatically after each download Select a printer Results System default printer Y Pee 14 eClinic SMSC Installation amp User Guide Viewer Settings The Viewer screen makes available options specifically for the Files Viewer screen e The UR No option is unique to hospital Settings installations and allows the unique identification of a hospital patient Tick this option if you would like the UR No to be displayed The UR Number Unique Record Number is to identify individual patient in hospitals is
6. still valid Are you sure you want to continue e Enter the Activation Code as provided by the eClinic Support team Click Next e After entering the activation code you will be prompted with a message asking you to exit and restart eClinic SMSC e Click Finish for the reactivation e To exit eClinic SMSC right click on the test tube icon in the systems tray at the bottom right hand side of the screen and select Exit from the pop up menu e Reopen eClinic SMSC via the test tube icon located on the desktop Viewer eRequest Database Schedule Connection File Storage Certificates User certificates to positively identify yourself certification and authorities View Files Password A View Files function is password protected To enable this function provide a new password To disable this function provide empty password You also can modify your password C Enable password protection for View Files Set Password asv Please provide your activation code Activation Code Setup Download Certificate Please exit and restart SMSC Then click Send Receive to download the new certificate online Peclinic web site Update to new version Open a ao Settings i da view Files TW Exit eclinic SMSC Tte eClinic SMSC Installation amp User Guide View Files Password The built in Files Viewer can be password protected allowing o
7. MSC software Installation amp User Guide re eClinic SMSC InstallShield Wizard Security Setup Account activation code Please provide your activation code Activation code m installshield Kar ie eClinic SMSC InstallShield Wizard File Storage Target directory for downloaded Files The SMSC software always downloads pathology results into SMSC database The software can also generate HL files after download for practice management software to import and manage results Directory C Program Files eClinic SMSC eClinic eDiagnostics Find MD3 Tra i eClinic SMSC InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard if eClinic SMSC InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed eClinic SMSC Click Finish to exit the wizard Finish eClinic SMSC Installation amp User Guide After finishing the installation the eClinic SMSC test pal oe tube icon will be placed on your desktop and in the systems tray at the bottom right hand side of the screen icrosort Pow et 2 E 216M mainin CNACO Intang Pe eCuUINIC OIVIOU AC The installer will finish by launching the eClinic SMSC interface el 4 eclinic
8. Password as provided by the Type the password for the private key eClinic Support Team Click Next ee e Enter the Activation Code as provided by the Please provide your activation code eClinic Support Team Click Next AE e fthe import was successful you will see a adi e Cay message advising you to exit and reopen eClinic SMSC e To exit eClinic SMSC right click on the test Open tube icon in the systems tray at the bottom epocas right hand side of the screen and select Exit ik veris from the pop up menu Peclinic web site Update to new version e Reopen eClinic SMSC via the test tube icon Exit eee mee OPM located on the desktop 1 1 eClinic SMSC Security Reactivation Installation amp User Guide In some instances eClinic SMSC will require reactivation This is the process of resetting the digital security certificate and activation code combination A new activation code will need to be acquired from the eClinic Support team The digital certificate will be automatically downloaded from the eClinic server e To start the reactivation process open security settings by clicking Settings from the eClinic SMSC interface and then the Security tab e Click the Reactivation button If a valid certificate already exists you may be prompted with a The certificate is still valid message Click Yes to continue Medical Services Client YD The certificate is
9. clinic msc M e aclinic eClinic Pty Ltd ABN 80 092 450 274 657 Nicholson Street Carlton North Victoria 3054 Australia p 61 3 9381 4567 f 61393814657 e helpdesk eclinic com au w www eclinic com au eClinic SMSC Installation amp User Guide Contents Chapter 1 Overview El SO SRA Dra AOS 3 Chapter 2 Installation AEL TEE E E a steht e AOA o A 4 E o E etc A ces EE T EN E O A EA ET 4 B aE e AATA A EEA A OE EN 4 E E PE PI IP 5 A A A T AE PO E POE PO GO E E S omen O aa a a e o o PP O NSTaMammela yy izard Bi aga Imi f 0 sidad oda 6 Bo ade spa Alo a y PPP meen ee are O nearer Serre in ee re Centre eter O OO E 6 SLIM ONDE MET IOE iaa a raues ida crenncea de anaes eden eh aesaoes a 6 Chapter 3 Operation o e e 7 Elis o AA A e A EA E SE E psa E E E ET 7 Conn a rat a 8 Borg A A O a A A IP PU e PL O eer tet eres nee 9 EE A NE ES ANE A A EI E A E eniaN 10 SEEN My A E o neni A E Y 11 B E E eramos 11 ARE RAAE N O A ROA nues ROA le eda dae AO da 13 A E Ro Anna 14 A A E o A meet errr are 14 TU SUIS taa 15 SEE B a a PANEN ANEA A E A E EE E AAA A EIEE AA AE E E E TE AN 15 BETE a e ne a EAA N UP In AE A E POCO A IEA A A A ORE 16 SLING SMSC Versions GSU DOIG sccccnsasesenravenisuceessastavnesseaiisenssinsersercaseassseuasrsesieasansasunlsnenetsestoxneddnusencseiderizauaclapssivetdovecnan 17 Chapter 4 Using The Files Viewer Usma The li Mata 18 eClinic SMSC Installation amp User Guide Chapter 1 Overv
10. ction Installation amp User Guide The Connection tab in the Settings panel allows you to change the details of your connection to the internet e Make sure Use Dial up Networking is NOT ticked e Enter Proxy Settings if applicable e Click Apply and OK to save changes e Tick Use Dialup Networking e Select your internet service provider in the Dial up Settings box e If you require that eClinic SMSC disconnects from the internet after downloading results tick the Hang up when download request completed box e Enter Proxy Settings if applicable e Click Apply and OK to save changes r Dial up Settings Add Remove Settings _ Hang up when downioad request completed Current Cormection 0 Proxy Settings Use Windows preconfigured proxy settings in Intemet Options as 1E Direct connect to Intemet no proxy Use following proxy settings Dial up Settings _ Hang up when download request completed Current Connection 0 Proxy Settings Use Windows preconfigured proxy settings in Intemet Options as IE O Direct connect to Intemet no proxy O Use following proxy settings E sea J aoe Hee eClinic SMSC Installation amp User Guide File Storage The File Storage tab in the Settings panel allows you to specify where you wish the pathology result files to be
11. dit and account administration systems The eClinic SMSC built in files viewer may be password protected to allow authorised users only to access pathology result files Viewing files via the eClinic website is password protected Installation amp Support eClinic SMSC is simple to install and is fully supported by qualified and dedicated staff who are involved with all aspects of software development maintenance and customer support eClinic SMSC Installation amp User Guide Chapter 2 Installation To install eClinic SMSC double click on the Setup exe file on the CD supplied or if you have downloaded the installation file run the SMSC Version exe file from your download directory This will start the InstallShield Wizard which breaks down the installation to a series of interactive steps Welcome fe eClinic SMSC InstallShield Wizard Welcome to the InstallShield Wizard for eClinic SMSC You should see the InstallShield Wizard Welcome screen The InstallShield R Wizard will install eClinic SMSC on your computer To continue click Next Click Next to continue WARNING This program is protected by copyright law and international treaties Customer Information 8 eClinic SMSC InstallShield Wizard Customer Information Please enter your information Select the installation type Note that hospital installations display the UR No tn the Files Viewer aT O Veterinary Prac
12. e No 3294616363 Reference Referredby DRTARA THYAGARAJAN Lab No 05 3287111 HAE 0 Test HAE HAEMATOLOGY GENERAL HAEMATOLOGY SPECIMEN WHOLE BLOOD Date 05 07 05 Refers to current Lab Number 3287111 result only HAEMOGLOBIN 153 130 180 g L RBC 5 25 4 50 6 50 x10 12 L PCU 0 46 0 40 0 55 mcv 88 78 99 f W C C 12 3 4 0 11 0 x10 9 L Neutro 9 7 2 0 8 0 10 9 L Lymph 1 7 1 0 4 0 x10 9 L no 0 5 lt 1 0 x10 9 L sin 0 4 lt 0 6 x10 9 L PLATELETS 292 150 450 x10 9 L ESR s 26 lt 11 mm h 3287111 Mild neutrophilia infection or inflammation Mildly raised Film viewed at Gribbles Central Laboratory All tests on this request have now been completed Done Total Reports 4 Current Report 1 13
13. e Test Patient DOB E UE Date Refened _ Clear All Ready 7 Total Reports 0 Search Results ed 18 eClinic SMSC Installation amp User Guide When a result is selected in the Files Viewer screen a number of options become available in the menu bar View Opens the pathology result files for viewing Print Sends the file to the printer List All Refreshes the results list Archive Places the selected result into the result archive database Export Enables the selected result to be exported as a stand alone html file Close Closes the Files Viewer and returns to eClinic SMSC Also listed in the menu are the archive options eClinic SMSC stores results in two separate databases current files and archived files You may select the list is to be viewed or select current amp archived files to view the complete list of result files available To view a particular result select it and click the View button or simply double click it The example shown is a mocked up Gribbles pathology result file 3 eClinic SMSC Result Viewer ie gt amp p i Previous Next Print Export Close Gribbles Pathology Radiology 1868 DANDENONG RD CLAYTON 03 9538 6777 Patient MRGAVAN LIM JOON Referred 05 07 2005 4 845 BURWOOD RD Collected 05 07 2005 HAWTHORN EAST VIC 3123 Tested 05 07 2005 12 50 DOB 25 12 1970 Reported 13 07 2005 11 14 Medicar
14. i i Display the UR Number for downloaded results in the Pathology Files e The Display abnormal results in red in the results ls list option is for displaying abnormal results in red in the View Files list Tick if you require this fu nct i on 4 Display abnormal results in red color in the results list Abnormal Result Lox J cance J tm Hee eRequest Options eRequest is for sites that are running Medical Director Zedmed and MedTechx32 and which have enabled the sending of electronic pathology requests For more information on eRequest see the eRequest Installation amp User Guide Settings e To enable the eRequest function make sure a CMS Integration option is selected e You can send a test request to the printer by selecting the Test Printing button PMS Integration FileSystem COM MedT ech32 Zedmed s HEN Medical Director 2 e If the request is not properly aligned you can adjust the layout by modifying the margins HEN Medical Director 3 Set MD3 Login Cleanup of Sent Queued requests Delete sent files after days Delete queued eRequests Page Setup for Printing Left margin Right margin Top margin Bottom margin O c Test Printing 19 eClinic SMSC Installation amp User Guide Database Settings The database settings options screen allows the database archiving times be set as well as various database maintenance functions Settings
15. iew eClinic SMSC Overview Overview eClinic SMSC is a secure messaging network which fully automates the transfer of pathology result files HL7 PIT and reports and summaries in any file format from Diagnostic Laboratories securely and directly to the clinic management software CMS of Medical Practitioners eClinic SMSC may also operate independently of CMS via a built in viewer or via the web with results viewed securely online at the eClinic website Reports and summaries are presently viewed via the built in viewer or the eClinic website eClinic SMSC is compatible with all known CMS operating in Australia lts easy to use interface allows Operators to simply set the retrieval schedule for automatic download of results reports and summaries or for manual download at any time Pathology Requests eRequests Pathology requests may also be sent via eClinic SMSC The customised requests interface is seamlessly presented to the referring Medical Practitioners when they select the particular Diagnostic Laboratory on their CMS Output includes both printed test request forms with bar codes and electronic HL7 pathology test requests Security eClinic SMSC utilises PKI x 509 v3 digital certificates with the 128 SSL data transfer providing highly secure communication authentication and data integrity for all parties It is fully supported by an integrated data management system involving professionally maintained servers extensive back end au
16. ng lab 10 eClinic SMSC Installation amp User Guide security Certificates eClinic SMSC utilises PKI x 509 v3 digital certificates Digital certificates can be either manually imported or downloaded from the server upon request The security system uses a combination of certificate and activation code to validate a user An activation code is only valid for one instance of an install A new activation code can be obtained from the eClinic Support Team e Open security settings by clicking Settings from the eClinic SMSC interface and then the Settings Security tab Viewer e Click the Import button to start the manual A m p O rt d ia lo g UE ee certificates to positively identify yourself certification and e Click the Browse button and navigate to the authorities certificate file Click Next impor view Reactivation _ View Files Password View Files function is password protected To enable this function provide a new password To disable this function provide empty password You also can modify your password Certificate Import Wizard File To Import Specify the file want to import fe da E C Enable password protection for View Files Set Password File name B Note Only one certificate can be imported into this certificate store in the following format Personal Information Exchange PKSC 12 PFX P12 GM 0 Enter the
17. nly authorised users to access pathology result files e To enable password protection on the files Settings viewer Click Settings from the eClinic SMSC Viewer e equest interface and then click the Security tab Schedule Connections FleStorage Secumy Pinter Certificates User certificates to positively identify yourself certification and e Tick the Enable password protection for view suboiies files box and click on the Set Password button View Files Password 2N View Files function is password protected To enable this function provide a new password To disable this function provide empty password You also can modify your password C Enable password protection for View Files Set Password a Enter your chosen password in the New Set Password for View Files password field and reenter it into the Confirm password field Old password New password E Click OK to set Confirm password e Next time you wish to view pathology result files LI eClinic SMSC 3 3 Build 006 via eClinic SMSC View Files you will be prompted to enter the chosen password e a 82 eclinic Please enter your password 657 Nicholson Street Cariton North Victoria 3054 Australia p 1300 66 99 61 e helpdeskifeciinic com au we wwaww eclinic com au View Files Close 13 eClinic SMSC Printer Settings There are a number
18. stored upon downloading e Make sure Store downloaded HL 7 PIT files is ticked e To locate the Medical Director path click Find HL7 PIT Files MD3 HCNMSGS or Find MD2 MDWPath Y Store downloaded HL7 PIT files which ever is relevant C Data Results e For other CMS click Browse and navigate to the appropriate results storage directory Find MD2 MDWPath e Ifyour CMS uses a global inbox or only one Setup different directories for different labs Advanced pathology lab is being used for results leave Setup different directories for different labs unticked Other Files e The default path for Other Files Enable other files downloads is CX Program Files eClinic SMSC eClinic Received Other Files Enable other files downloads C Program Files eClinic SMSC eClinic Received C File download email notifications Comma separated list of email addresses e fyou wish to change the file storage path click Log File Browse and navigate to the appropriate results pion or htop E se sc ere storage directory SMSC main window o If your CMS does not use a global inbox and you Setup different directories for different labs are receiving results from more than one lab Gribbles Pathology tick the Setup different directories for different a bs option Wictorian Cytology Service e Then specify each directory for each Other Labs correspondi
19. tice Click Next to continue Install this application For Anyone who uses this computer all users O only For me InstallShisid Destination Folder i eClinic SMSC InstallShield Wizard Destination Folder Th e D e stin ati on F ol d er d ef au lt p ath iS eae P ro g ram Click Next to install to this Folder or click Change to install to a different Folder Files eClinic SMSC Install eClinic SMSC to C Program Files eClinic SMSC If you wish to change this click Change and browse to your selected path Click Next to continue InstallShield eClinic SMSC Security Setup Enter the Activation Code as provided by eClinic Click Next to continue If you do not have an Activation Code phone eClinic on 1300 66 99 61 File Storage eClinic SMSC can generate HL7 PIT result files for integration with your CMS For storage in Medical Director click Find MDS For storage within other systems click Change and navigate to the appropriate directory If you have no CMS leave the checkbox unticked Ready To Install The Program If the setup has been successful you will see the Ready To Install The Program screen Click Install to continue InstallShield Wizard Completed Once the installation is completed you will see the InstallShield Wizard Completed screen Click Finish to finalise the installation and launch eClinic S
20. tings panel Open the Settings panel by clicking the Settings button located at the bottom of the eClinic SMSC interface 1 eClinic SMSCO 3 3 Build 006 e a ts eclinic 657 Nicholson Street Carlton North Victoria 3054 Australia p 1300 66 99 61 e helpdeskijectinic com au ve wvaw eclinic com au View Files Close Download Schedule The Schedule tab in the Settings panel allows you to set eClinic SMSC to download results automatically e Upon clicking Settings to open the eClinic SMSC Settings panel the Schedule tab is displayed by default e Select Automatically and set your receipt schedule based on how often you would like to receive results during the week and during the Windows Task Scheduler Integration day via Auto Send Receive Settings Auto Send Receive Settings Active Days V Monday Y Tuesday Y Wednesday Y Thursday i M Friday Saturday _ Sunday e f eRequest functionality is enabled you need to set the sending pattern for generated ees Hee SSL eRequests P 00 00 E 03 30 E 07 00 E 10 30 C 14 00 C 17 30 C 21 00 EC 00 30 E 04 00 E 07 30 v 11 00 O 14 30 E 18 00 C 21 30 e Ifyou are running broadband internet select Immediately otherwise select Follow scheduled ume F 03 00 O 06 30 O 10 00 O 12 30 17 00 C 20 30 Immediately Onehourbatched Follow scheduled time eClinic SMSC Internet Conne
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