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Online Payment Service User Guide

1. Online Payment Service User Guide m ele n La d ep ONLINE PAYMENT PORTAL omg Ska USER GUIDE Table of Content irit C65 Ot ee ee ee sn nee er ear 3 PF AM CRT 3 EE 3 Accesso Pobbiz Online Payment 3S e VIloE eoa iere EI ent Ute Ten Rast Las stets dini ena exito AXI tua EA 4 usiomer Eeer Pasi Word RON m 4 AOCOSSIES he POL ERC gege 4 Logon to Online Payment Services tege tege eet 5 Eege 5 Navigation of Online Payment Servi CS eeri E EE ERE E FUPTFKEEnUUM 6 bora uc TI EA N IEAA AAN A NE N A EA AA A 6 Quicklinks MONTRER 6 EE EE era EEE EA EAE EEEE 7 uisus Dc 7 I EE 7 PE EE 7 FI EE 8 Involce amp Statement Delivery a scarcnicseceeaemsieetadinernrnsieiedeteaeiesunmdisisieddateneiasien 9 Eeer 10 Dicet UI SAEI IIR m 10 ge RTRER mT 11 bio urit TR 12 EIERE EE 12 Po re 13 vire EE ee 14 Pocono E 16 EE TM ea are nts sin m 16 Ig sic EE EEN 17 Lg e Dee ELLE SOURCE 18 luxus EROR TT 19 EEN 20 Documents Available for Download Al JU 2 8 12 E 21 Polybiz Online Payment Service User Guide Page 2 of 21 Issue Date 30 March 2012 ann na Bug ONLINE PAYMENT PORTAL med Sg USER GUIDE Introduction This 1s the User Guide for Polyaire s customer service offering of Polybiz Online Payment Service Polybiz is Polyaire s registered name for our new Business to Business systems which are being developed to improve customer service Features Access to your Polyaire ac
2. button and the total of the selected Invoices will be calculated for payment Settlement Discount will automatically calculate if applicable as explained above Short Paying an Invoice To short pay part pay an Invoice select the Invoice for payment and enter the amount to be paid and then select the Reason for the short payment from the drop down selection Whilst this will highlight the reason for the short payment to your Polyaire Credit Office it is your responsibility to advise the Polyaire selling branch that an error has occurred so that the matter can be investigated and 1f required an adjustment raised Polybiz Online Payment Service User Guide Page 14 of 21 Issue Date 30 March 2012 ONLINE PAYMENT PORTAL USER GUIDE Tris ire Onsine Payment Servi INRIT IC EIE aa e LORI Mine 2007 x perzoer e sl zeeees ED ma EIER EES e ERR ES e see scm e i Haraha 5 m s PE ka Quirttinks D Papen Fisisry dara Sitio ge DAC Kern up Teal HE DEDI EU 3290 ez If you are not paying an invoice because of a valid reason then tick for payment but enter zero dollars and select the reason code This will communicate to Polyaire that there is a problem with the Invoice If you make a mistake an error E will im Just click on Retry and correct the entry When you have finished approving the Invoices for payment then click the Calculate Total button If you
3. Melp w or f httpiljdemo ippaynk Aauircp tkrinz 145p nhzi ken epelybiz M Polyaire Online Payment Service Your Details ES invoice list Se Home SvTmermg Crad Card Purchase View All Invoices Dac Number Date Due Date Description Doc Amnt Discount Status Select Pay Amnt Variation Reason Preferences h saat Bi wey illic a oo i sees oo ee E 0 00 Le com au rcp erInz145p nhzivm5perjztiw index aspx 7 May 2007 01 Jul 2007 CRN Quicklinks Log Off j ES QE deas ee as cales caccia aaz dil LLL ANES NE LS IL et View Statements gh r ie BE O4 C c m EE cio nm MENU ee p Ce Ee Payment History The Discount and Status columns are not sortable Pay Invoices Firstly select the Payment Type at the top of the screen an um ln oe peu b aisi Your Details Home eta ceo Card Purchase Direct Entry Debit ik ee ee ee ee el Preferences Both options of Direct Debit and Credit Card will only be available if you have set the details up under Your Details Bank Account or Credit Card Polybiz Online Payment Service User Guide Page 13 of 21 Issue Date 30 March 2012 ONLINE PAYMENT PORTAL USER GUIDE Select the Invoices to be paid by clicking on the box next to the Pay Amount eelubiz dein Online Payment Syste dicc o
4. a Credit Officer in Polyaire s Support Services Department who will be able to assist you with 1ssues in using Polybiz payment web site only Any technical issues must be directed to your IT provider You can also email supportservices polyaire com au with requests for information or your suggestions on how we can improve the Online Payment Service Polybiz Online Payment Service User Guide Page 21 of 21 Issue Date 30 March 2012
5. of Account Name nci Suburb Ad State eal No bank account details registered Once you have entered your Bank Account details click the Update aco You will now be asked to agree to the Direct Debit Request Service Agreement and the following screen will appear Direct Debit Service Agreement This Direct Debit Service Agreement is a standard agreement provided by our Banker s the National Australia Bank Ltd In order to use the Direct Debit payment method you must agree by clicking on the I Accept button and entering your Logon Password and then press the Confirm button A PDF copy of this Agreement is available from the Polybiz page on the Polyaire website gelybiz Potyadre Oreine Panyen a Yous Coran E eeieczse Tess deed daa Ee Ee Gti Lee EIE D Seige med iijn Solya My ism Septi Sebel the Acl wher hed Sh the eee purga ber ey pete ors coheed aru iar m mr ge AA REIS i Ape mde ard agree ICM TIS SOR auiheciatier rh gered Dy he enm and condo af the Deg cub AedquRE Beyit armen baiza E Potyaire Air Conditioning Products eet en e de e Direct Debit Request 11 13 WHITE ROAD Gres CSS SA BOR rvice Ag men TELE amp P ONE Lt Ha did se ree nt The File sec nm cuius Demet Debr Eer geag ad Polymers Fly Ltd The hrenin d egre rt est what vri chiigatinna mcm aar urcl rt ienr e Ornaci Dirt errengernent arth op D mini dete whet us bigeare ace be yn odd pour Crer Debt rzvider We mocor
6. L TEET ta i hid EDU E 1a inomms Swt eg Oi Mart tiem oie haet Example download format which will automatically be opened in MS Excel Delivery Delivery Delivery Delivery Delivery Document Document Address Address Address Address X Address Type Date Number 1 2 d 4 5 Total GST Document Due Date Customer Order Number You should then be able to upload the data into your own Accounting Software The file specifications can be downloaded from the Polyaire website at www polyaire com au payment htm You will need to consult your service provider for your accounting software if assistance 1s required to import this file into your Accounts Payable module Polyaire will be adding to the number of reports as the product matures and to meet the customer requirements Polybiz Online Payment Service User Guide Page 20 of 21 Issue Date 30 March 2012 ease ONLINE PAYMENT PORTAL Seu USER GUIDE Documents Available for Download The following documents are available from the Polybiz page on the Polyaire website at www polyaire com au payment htm Terms amp Conditions of Use Security Statement Direct Debit Service Agreement User Guide Download Format Document VV VV wv Support You can ring the following telephone number to obtain assistance in using the Online Payment Service User Support 1300 550 418 However for technical issues consult your IT provider The User Support telephone number will connect you to
7. are entitled to a Settlement Discount this will be calculated and recorded against Discount Total The amount appearing against Calculate Total is the amount to be paid Once this screen has been completed click the Next button to move to the payment screen Polybiz Online Payment Service User Guide Page 15 of 21 Issue Date 30 March 2012 ann na Bug ONLINE PAYMENT PORTAL o USER GUIDE ivi URS wier Te Paymer TER Lef Card Mamhban agg ss vg Hepie tied po Aermicie Express dey Earp Cen pd er Bae si dere ees zar dirxid r Mame Jet Cuore a Secure Coe going Pad that Mere Pa LUI m Aerie PETE ES cs Lmmwcm Waben Clecumart Paemart You must have selected the Payment Type from the drop down list on the previous screen to determine if you are paying by Credit Card or Direct Debit You can however enter new credit Card details at this stage When you are sure the information is correct click on Submit Payment If the payment is approved the following message and receipt number will appear at the bottom of the screen Polybiz will remember and securely store your Credit Card details and will store multiple credit card details Payment Receipt pelybiz Wunde Onlin Payment Serv Farc iniii BPP Berwepg Tanp Gimme Calas Die KE irasimmg 47 mpv 20D7 D4 22 23 nme Cmmi Cmi bierg ee ee Ewpiry Cote LZ cube bae enne het Carica Fait gel 2st WS T E a mrmr m Mita Curcuma Eger lend dered se
8. ayments until this authority is cancelled Polybiz Online Payment Service User Guide Page 11 of 21 Issue Date 30 March 2012 CN ONLINE PAYMENT PORTAL pb USER GUIDE View Invoices Functionality To pay your account just tick Select All next to the amount due and click on the Calculate Total button at the bottom of the screen The amount to be paid will be calculated then click on the Next button to proceed to the next screen and enter your Credit Card Details or pay by the EFT previously set up under Preferences Example Polybiz Screen mi 1 1 mi tlI Lg cru To unselect an individual Invoice or Short pay an Invoice just click on the appropriate period in the grey area and a list of invoices will appear Unselect the Invoice and select a reason from the dropdown box You can also change the invoice amount being paid but you must select a reason To return to the previous screen click on Summary Polybiz Online Payment Service User Guide Page 12 of 21 Issue Date 30 March 2012 dila li 2 ONLINE PAYMENT PORTAL TEE USER GUIDE Sorting the transactions is easy Just click on the heading to sort by any of the columns Use scroll bar to navigate up and down the screen IX e http demo ippaymenis com au rep krin2145p0nhzivm5pwjztiw jf index aspx Windows Internet Explorer provided by Note All use 1 Qc ER bere dere lppaymek File Edit View Favorites Yol
9. count information via the Internet View and print Invoices and Credit Notes View and print your Statement of Account Pay your account by Direct Debit or Credit Card Visa Mastercard or Amex accepted Record the reason for short paying or not paying an invoice Download invoice amp credit note details into your Accounting Software in CSV format VV VV VW Security The payments service provided by Polyaire is hosted on a secure fault tolerant telecommunications and server infrastructure hosted within the Australian Securities Commission ASX Data Centre in Melbourne This service is used by a number of Banks The facility is monitored 24 hours per day 7 days a week and 365 days a year The Polybiz Online Payment Service is hosted by IP Payments who ensures confidential information remains secure through the use of multiple layers of security and industry standard encryption technology From the moment you submit your payment confidential data including credit card details are encrypted using 128 bit SSL certificates and in accordance with Visa amp MasterCard standards your credit card details are never stored in clear text You can confirm you have established a secure SSL connection by looking for the locked padlock in the status bar of your browser You can confirm the validity of the certificate by double clicking the padlock and checking the certificate Has been issued to www ippayments com au e Issued by Thawt
10. e Premium Server CA and e The date range is valid If the certificate appears invalid then do not proceed with the transaction take a screen shot of the certificate and email support ippayments com au for further assistance A Security Statement is available from the Polybiz page on the Polyaire website at www polyaire com au payment htm Polybiz Online Payment Service User Guide Page 3 of 21 Issue Date 30 March 2012 lt 5 ONLINE PAYMENT PORTAL e Seu USER GUIDE Accessing Polybiz Online Payment Service Customer Number amp Password You will receive an email from Polyaire informing you of your 5 digit Polyaire customer account number and your 8 digit numeric password Have your Polyaire customer number handy and your password and logon to www polyaire com au payment htm If you have not received your password to access Polybiz Online Payment Service then email supportservices polyaire com au Accessing the Polybiz web page Use you Internet Browser to log onto www polyaire com au payment htm you have accessed the Polybiz page on the Polyaire website Click to Logon to Online Payment Services Download Documents ONLINE PAYMENT SERVICE a i L abi EF Save this URL as your Favorites by selecting Favorites Add to Favorites Google Windows Internet Explorer provided by Note All use Kod Gud Athos Haw polyaire com aujpayment ben File Edit View ms Tools Help di a fred Add T Favori
11. ed eed je Corer crkberbalaes be zer aerj hit n chai iei Suc regunt nes ira d Dni cca cien On ia eta ity Eats Tote Fea ua iE Dr prairie Ur Sa sin Te Sober miia pirjati i dicic rn usta Ez re pues HY ZC mn m SD ea au m mowia 28 par minii XM vis ABEE GEM HAM JMH re s i IAS Gap Cook u dalne ionel Ey Her Sele brezepcuErtgo bacbcurrereatsusimgi attzcharctengzpsg fora TOTLEL hus beira amicti aa whe De asi Dry fee Cuala moche Tl Urrin hers zio nol ecce He scis tebe eed Dr lhat ec 11284 Dd is C ete Ee ee er Wi The bach acad Des eed LE cotes In ile an cid ete A Har Conk i Era ere ol be Canker ia To either save the Statement PDF to a file or print a copy select the option from the ADOBE Reader tool bar Reader Polyaire Statement 270071127 10490 7 1 pdf E je Document Tools Window Help 2 8 x se E E wb Ser e E d Lal EHS e aw gom Polybiz Online Payment Service User Guide Page 18 of 21 Issue Date 30 March 2012 lt SN ONLINE PAYMENT PORTAL ee USER GUIDE Payment History By selecting Payment History from the menu option you can review your payments and confirm the last payment made Select Start and End Dates and the click on Search Polyaire Online Payment Service Tour Details Figg Preferences Bank Account Log of End Date 27 Hev 2007 EA Steet Date io1 Moy 2007 EE Receipt amp maunt s ech Quscklinks Payment F
12. i wn Pay Diar TOU Fhzam az T3 Pho oaan TOO seg ny TT uina mas Strii uo a Fee oa Tux KT Tas Oo aos aes ac P 8223 mar ET piu TET ass asper cese ET Vagina GLO Gold Com GLO Arcana N SAM Reg gl EM i iiu Ser a eS ee iri Phoos Of 3256 ig Phor OF Soe aoe Phos LZ asy 04a Pho wd ont SZ bis AIRE PB al nonc ge Cha Fe GC osgpreh ICH Paes Tas D rris Fur EC e sd EXITI zem pes ETGEN da TB TA BE nn EXT KKH Iva AMT Ala Br Ai amp Et ied Abr ACCOUNT SUMMARY xxn juu A ICT itu BLUR wem vato cunREwT Ka DA vd t Deg He neg OVER pi DAYE TOTAL PAYABLE Zem kal ET cs rss Keel ni EIER 72 Beta INS Coo 536 52 ISDS ZHE Ia zugheT Bh hcm Seed 25 m ESCACH IEN adr oi TH Tip mgi fin tu reed hiv fis htt ra Lok aes rji Lok PAY ONUNE i www polyalrs com ad pario pis T r T ein BER Er pro Bh i om Sin iy ei T inse dass n 10 58 e ruta iis jamas r AT iii Szen 8314 EE REES bas piv I EK EEEE wee EK Face KN IMC SB IG BiU ME Sn Fagrrard era aco Cordina f In Ad aoc ure nena Ho Dir gees on fall Dein JO dey i Ze arra ot deg renti i5 wi n Tap Scales gg Goce Oo ra exei nur bis SOARES kel Im Zong mii T8 G Pack za IEN ART mai mI Ine mL ii That shah fe corner deei parre of atr motes due cider vs agrees en d ora be Tor Geet Sab adai ru bi Sue JLE Die aues 310 ET bea mia ewei Ge taille caries mdr iniri UI chen Ee ya oi oraid asd De Sabet sei Geert Ill js TW ah Spe inpr a5 hol thm iea a all amici nc quad bry due She Eg cept
13. iir y 2 Matches E ees presempesemenme 2 cb a rerom e View Detaili Pscie bined Teng View Stabemeriea view remera Proze A times are AEST c C I E TR E Click on Actions View details to view payment details Document Details Doc Number Amount Paid Amount Discount Card Fee Met Amount Variation Reason 262848 2088 06 1588 08 123 80 1464 26 Incorrect Pricing By selecting Additional Criteria you can filter your query lt lt Additional Criteria Credit Card Transactions First 4 Digits Last 3 Digits Bank Reference Interface Reference 1 Record Criteria Max Records Records Per Page 20 Polybiz Online Payment Service User Guide Page 19 of 21 Issue Date 30 March 2012 Kan ONLINE PAYMENT PORTAL USER GUIDE Reports You can download your invoice details in a CSV format for loading into your own accounting software Select Reports from the menu option and then click on the report Report Description 00012885 Customer Invoice List Summary CSV only dowmload 00010557 Custemer Invoice List Detail CSV only download Report Format Adobe Acrobat PDF Displaying P To view Adobe c Acrobat reports you must have the free acrobat viewer installed on your PC You can download this from here All tin AEST select the date range and the click on Download Report Fh Hry Eimhir L
14. isle ERT A I A wa B aic dci LR NR RN ee KI 239960 17 Sep 2007 30 Oct 2007 17 z ole Home L raient 239498 17 Sep 2007 30 Oct 2007 746 amp voolusid 1 Bank Account 240370 19 Sep 2007 30 Od 2007 16 i ooolunpaia LZ Credit Card e See Sieg 20 Sep 2007 30 Oct 2007 INV 427 46 Unpaid l Log Off TT e m 25 Sep 2007 30 Oct 2007 503 d counpad oeh Log 26 Sep 2007 30 Oct 2007 74 en 85 244331 26 Sep 2007 30 Oct 2007 156 a ee 156 K 245121 27 5ep 2007 30 0 2007 45 oi voolusid H 0 view a document click on Doc Number You must have the free Adobe c Acrobat viewer installed on your PC You can download Quicklinks A Payment History View Statements View Invoices this from here Discount Total 0 00 Next gt gt Calculate Total 27607 c 2007 IP Payments Note The oldest Invoices which are due for payment will appear at the top of the screen with the current newest Invoices appearing at the bottom of the data The due date 1s shown under the column headed Due Date Settlement Discount 1s only calculated 1f a Settlement Discount forms part of the terms and conditions of a Supply Agreement between your business and Polyaire and the payment is being made within the agreed settlement discount period When finished selecting the Invoices to be paid click on the Calculate Total
15. lacco untsgfreeaircan com au Log Off Change Password Current Password cain EE Quicklinks New Password Your password must be between 6 and 8 digits Payment History Password Confirm pl d View Statements Password On first logon to the Online Payment Service you must change your password The password on the website is encrypted However it is your responsibility to make sure you keep your password secure We recommend that you change your password at regular intervals If you forget your password email supportservices polyaire com au and you will be emailed a new password which you will need to change when you logon Polybiz Online Payment Service User Guide Page 7 of 21 Issue Date 30 March 2012 ann na Bug ONLINE PAYMENT PORTAL tech Sg USER GUIDE Forgotten your Password Click here esliueireonlne Payment Service Custamer No sor tk Password Please wee your 5 digit Customer Number to log on excluding the check digit whicFNappears an your Statement of Account and is used for BPay only Your password i xallocated by Polyaire Support Services By logging on to the Online Payment Servise you are accepting the Terms and Conditions of Use a pdf copy of which is available from the Polyaire website To log on enter your customer no and password and slick on the Log On button If you have forgotten your password click hace Enter your five digit customer number and your email addres
16. memeemd eru keen rt gaem is p tale pispa for fare reference IT arma part ol the tim asd cencbhorg El ess Cergc Diii Request COR end a cuid bw ceed e zznpudcimn eg yeu DOR form Deimina Streng feer thes econ haii e pim feet tities boe whee eg gg authgowad te arrange fer funda Ta De denga Sas je Le cem amp resmen aan h Linee Gab s uept Peete Ap heomenT Dates rite d us Confirm your Acceptance at the bottom of the Agreement Polybiz Online Payment Service User Guide Page 10 of 21 Issue Date 30 March 2012 ndis n Be Bie ONLINE PAYMENT PORTAL o USER GUIDE Credit Card If you choose to pay by Visa Mastercard or Amex Credit Card then these details can be entered into the Online Payment Service during the payment process uU pelyubiz Polyaire Coline Paymarnmt SJ YaurDetuih _ Pirmie Tym S Card urnam apps 3 0000000001 isa ec Hapeni enl Exgry Des 11 4 2008 mmy m dhoider Marma john Customer rg Dery Cana option Find Chun Mara Panett Sees OIER E EeafmsrErI bugs Diezumert Paymert mmer Exi Gagrember Ire puceg Submit Payment Clear Upon entering the credit Card details you will be asked to agree to the following By selecting I accept and clicking the Confirm button below I confirm that I am the owner of the credit card and or am authorised to make payments to Polyaire Pty Ltd to debit the credit card identified on the previous page for any p
17. ment To print your Polyaire Statement select the Statement you want and click on View If you need to download ADOBE Reader click here 11 13 Wie Road Genes Cras SA ES 3 HM TCR TM MEM STATEMENT STATEMENT seluaire Bis uM Ni HH DA ERE rd PO Bow 2035 Regency Fark 3A ST Prone CE S349 465 Fax CS 8243 E545 Phone 38 8343 8455 Fax 08 8343 bag Pape ees AILK amp 2 DOT 73 690 ADM koga 82331 HET Hz H REF Ha 40011 CUSTOMER ACHT on STATEMENT DATE REF RENCE TRANECODE TRANEZDATE pEmr cnn BALANCE REFEREWCE BALANCE MIATT E Jus Deag us xs Hanae paris 96 xz Air Conditioning Vor FEE riy Zwee WT Tes 258308 TE CIGADLDZARAM KILL ZA 5455 TRADING TERM KU Ee pis Fa T Hii hos 258302 rA me STATEMENT i DAS 2nipti bis Det af oo afm 2800 BT d zia liv reer him Tenis fra fen x2 KK pis Home a gale waged 5 28 ACCOUNT ENQUIRIES A CREDIT CARD PAYMENTS 1302 6 18 am to Spm GETI MU inv tpe TT na wee TE SALES OFFICES up IEN rati pp AaShbt uge FREI ibd pis tritis GOAR i uid Sines LER S Gepe Cera DA Tirranlrseer et Geen His HIA Duto HFA Bal a a rin Phiam DE aad Ann Mhar DOES RO Phos 0G 91 139 Phiam DEJAN 4x24 Phir D GIAT OUONI Far DEGIAR Gg Fur G Fer DIOIIS OM Fer DOM 4c Far DENS ten K Jun ed o 1T b i 1T p4 sc tin pa prre piu itd KMA seat zen a8 i aba piv iter luem pal In be zeng uen te Canberra MACH Esrsiazeeg WE Bizrrezank HIA Wagga Sappi BT Kaf inv Ieee ri rl iiir i an f Phos D UU
18. neni Bece hy Email Wgcipeert lame opie Etre z ent sttounes irpeacch enm du Sena You can choose to email a Payment Receipt to the email address which you have set up in Preferences or change the email address at the time of processing your payment You can also print a copy by selecting the print option on your browser toolbar Forgot to print a Payment Receipt Then go to Payment History and print a copy Payment Receipt Polybiz Online Payment Service User Guide Page 16 of 21 Issue Date 30 March 2012 ndis nidi ONLINE PAYMENT PORTAL a n USER GUIDE Print a Copy Invoice You can view and print PDF copy Invoices from the Online Payment Service There is no need for you to wait to receive an Invoice in the mail Just click on the document number which will launch ADOBE to view and print a copy Invoice or Credit Note n VE ae Eee el n pees fe epee ee EE D a ee ee ed ER ae bie Pie Le kela e la bnc Example of Invoice PDF pelyeire vm If a copy Invoice is not available email credit polyaire com au for a copy Polybiz Online Payment Service User Guide Page 17 of 21 Issue Date 30 March 2012 Wm ONLINE PAYMENT PORTAL ebe Seng USER GUIDE View Statements Your Polyaire Statement will be available from the Online Payment Service on the second working day of the calendar month Select the menu option View Statements to view the statement with ADOBE Reader Print State
19. s which must match the email address registered on the Polybiz website and then press Submit and a new password will be emailed to you eeluaeireonlne Payment Service To have your password emailed to you please enter your customer na and your email address then click Submit Please note that the email address vou enter must match exactly the email address thet you have previously supplied Customer No Email amp ddress Still having problems email supportservices polyaire com au Polybiz Online Payment Service User Guide Page 8 of 21 Issue Date 30 March 2012 ann na Bug ONLINE PAYMENT PORTAL nnd Sg USER GUIDE Invoice amp Statement Delivery Options Do your part for the environment and get your Invoices and Statements by email instead of postal delivery Or download them from our Polybiz website It s faster and more environmentally friendly It s easy to signup Select how you would like your Invoices and Statements delivered to you Just click on one option for Invoices and one option for Statements and then press the Save button Invoice O Na Delivery manual download Q Email Reminder O Emad with invoice attachment Standard Postal Mail statement Che Delivery manual download Q Email Reminder O Email statement attachment Gei Standard Postal mail Trading terms amp Conditions In choosing either of the first three options it is your responsibility ta a ens
20. tes Polybiz Online Payment Service User Guide Page 4 of 21 Issue Date 30 March 2012 y ONLINE PAYMENT PORTAL we USER GUIDE Logon to Online Payment Services Enter your 5 digit customer number and 8 digit password as supplied by Polyaire and click the Logon button to access your information on the Online Payment Services website hiv pm uy siysirs online Payment Service Customer No 55238 Password eeceeees Please use your 5 digit Customer Number to log on excluding the check digit which appears on your Statement of Account and is used far BPay only Your password is allocated by Polyaire Support Services By logging on to the Online Payment Service you are accepting the Terms and Conditions of Use a pdf copy of which is available from the Polyaire website To log on enter your customer no and password and click on the Log On button If you have forgotten your password click here Forgotten your password Click here and a new password will be emailed to you Please Note By logging onto the Online Payment Service you are accepting the Terms and Conditions of Use You can view and download a copy from the Polybiz page on the Polyaire website at www polyaire com au payment htm Agreeing to the Terms amp Conditions of Use is a requirement of the website host and our bankers PC Compatibility Polyaire has applied its best endeavour to ensure compatibility with the majority of
21. ure that the correct email address is maintained on this portal and or b download invoice details from the Online Payment Service portal Failure to do so will not be accepted as a reason for non payment of invoices within agreed trading terms Save Polybiz Online Payment Service User Guide Page 9 of 21 Issue Date 30 March 2012 ay a ONLINE PAYMENT PORTAL a n Seu USER GUIDE Bank Account By selecting menu option Bank Account under Your Details you can enter your Bank Account details for direct debit payments from your Bank Account We stress that these direct debit payments are initiated by you our Customer and not by Polyaire sslubiz Polyaire Online Payment Service Your Details Home Preferences Please update the fields below ta begin making direct debit payments with Polyaire immediately Bank Account Log Off This form is to authorise Palyaire ACN 007 673 690 User ID 338559 until further notice to process your Polyaire payments by direct debit from your nominated account upon initiation by you It will allow you to use innovative Quicklinks Folyaire anline payment service DECHE Please fill in the details below ensuring the BSB number is entered in the format of xxx xxx then click Update View Statements View Inveices Note that these details will not be saved until you accept the Direct Debit Service Agreement on the next page Reports EE EE gi Account Number Loo BSB Loes Mamme
22. users and environments Polybiz is compatible with the following web browsers e MS Internet Explorer V6 and above e Netscape 8 and above e Mozilla Firefox V2 and above Polybiz is not compatible with Mac Safari browser Polybiz Online Payment Service User Guide Page 5 of 21 Issue Date 30 March 2012 nidi li 2 ONLINE PAYMENT PORTAL groom USER GUIDE Navigation of Online Payment Service The menu options appear on the left of the screen Your Details Click on the appropriate menu option to maintain your details Home gt Preferences your contact information and password gt Bank Account gt Credit Card gt Log Off Quicklinks Under the Quicklinks menu options you can gt View your payment history gt View amp print Statements gt View Invoices and Credit Notes plus print copies and pay your Polyaire account gt Download reports Your Details Fab air Online Poayrment Serwies gslysir online Payment Service Polybiz Online Payment Service User Guide Page 6 of 21 Issue Date 30 March 2012 ONLINE PAYMENT PORTAL USER GUIDE Setting Up Your Details It s important to maintain you contact details Preferences Email The email address should be your preferred email address for receiving account information such as payment receipts and correspondence relating to your account Your Details Customer Ne 30012 Home Bank Account Email

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