CASHIER TROUBLESHOOTING GUIDE
Contents
1. 4 x d 4 sS d T i i N fw w AS eww F Yew EE Eee na Click on the CASHIER icon green moneybag or press F9 Always check voucher details If a voucher prints from CASHIER but IS NOT NEEDED Cancel the voucher immediately 9 Stop AUTO PRINT Click FIND binoculars Enter the voucher number Click FIND Click FINISH or press Enter Voucher details will show in window Click REPRINT F4 Voucher will re pnnt Close box Click AUTO PRINT Stop Auto Prnt Click on FIND binoculars Enter the voucher number Click on FIND Click CANCELor press FLL Check voucher details are correct Click ANISH or press ENTER At the prompt screen if the voucher isto be definitely cancelled click OKor press ENTER The voucher isnow Cancelled 10 Click AUTO PRINT2. CASHIER TROUBLESHOOTING GUIDE Isthe CASHIER window open Is Quick Cashier AUTO PRINT active Isthe Pnntertumed on Isthe Thermal Pnnter created in Cashier Tools Set Cashier Printer Has the Customer pressed COLLECT Hasthe payment already been processed Can you pnnta Test Ticket Have you pressed Refresh F5 Have you restarted Wildcat Call WILDCAT SUPPO RT DO NOTrestart computer unless instucted by Wildcat Support Stop AUTO PRINT Press F9 or click on MANUAL Complete the fields with correct information Entera comment asto why the manual voucherto be created Click ANISH or press ENTER Voucher will pnnt Complete voucherasper nomal procedures Click AUTO PRINT maxgaming Wildc at Support 1800 700 116 Machine Faults 1800 021 814 To STOP Auto Prnt click STOP in the Auto Printing Box To RESIARTAUTOPRINT click the AUTO PRINTicon at the top of the screen If hopperisempty and a voucher pnts refill the hopper with 160 record the refillon the machine and complete the voucheraspernomal procedures lf hopperis empty but no voucher has been pnnted record hopperon machine refill machine with 160 and create a manual voucher see manual voucher instructions If a voucher has been pnnted but the hopper isnot empty STOP AUTOPRINTand CANCELthe voucheras per CANCEL VOUCHER instructions p m nm gen Hi aT wow a wae aa a fr r 1 Tt Ram hrihf An a ee m Di y E po a W pa lt a el r
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