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Hughes 9211 User Guide

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1. A short press of the Back button moves the cursor back to the previous digit When PIN entry is complete the UT confirms the correct PIN has been entered If it is correct 1t proceeds with the normal display If it is incorrect it displays tries left on the display where is the number of attempts remaining prior to the SIM being blocked Multiple Users Multiple TEs can be connected to the 9211 e g via the wireless LAN interface or if an external hub or switch is used To use the menu and keypad to control connections for all the TEs short press lt 2 seconds the User button and the display will cycle through the IP addresses of the connected TEs To activate a context for a particular TE press the user button until the correct IP address is displayed and then press the Accept button to enter the menu and control the PDP context Information Messages The following table shows possible error and status messages with explanations and suggested actions Most of these messages will self clear after 15 seconds or can be cleared immediately by pressing any button on the front panel When setting up contexts from the menu these messages are possible MustDeact1 st There is already a context up for this TE deactivate it before setting up a new one Deact TryAgn UT is in the process of deactivating a context try setting up the context a short time later NotPSAttachd UT is currently not PS attached context
2. BGAN Terminal Visible Satellites Satellite Name a WLAN On WPA l A Americas 147 3 IN 46 5 Mains Connected Battery Charged AA 100 Internal e Using the Hughes 9211 3500988 0001 Revision A Connecting the terminal to the computer Connecting by Ethernet Connecting by WLAN You can connect your computer to the 9211 with one or more of the following interfaces e Ethernet e WLAN Y our computer must be configured to support your chosen connection method Refer to the documentation supplied with your computer for details To connect the Hughes 9211 terminal to a device using Ethernet e Connect an Ethernet cable to your device s Ethernet port and insert the other end of the connector into the Ethernet port on the 9211 If you have not previously used the 9211 s WLAN interface it has to be enabled from the keypad or you can connect via Ethernet and use the internal webUI or LaunchPad During initial setup you can turn on Wi Fi by long pressing gt Y yD 2 seconds the button Once the icon shows solid on the LCD you can continue to configure the terminal or setup a data session using your wirelessly connected device e WLAN Power The default is off which disables the WLAN feature e SSID network name The default is Hughes 9211 but you can change it to whatever you want e Channel Number This controls the radio channel number 1 through 11 used by the access point T
3. Not Registered PS Not Attached CS Not Attached Signal Strength 53 6 40 5 3D GPS Fix Location Waiting Last Fix 29 Oct 2014 18 42 UTC BGAN Terminal WLAN Disabled Battery Only Battery Present 97 Antenna Unit Internal The Hughes 9211 UT includes its own internal Web User Interface Web UI To access the Web UI open your favorite Web Browser and type in the internal IP address of the UT e g http 192 168 128 100 The Web Ul opens up to the Home or Terminal Status page as shown below Terminal Status Antenna Pointing Mode The terminal is in pointing mode Maximize the signal quality and then press Register with Network Signal Strength 53 6 dB Register with Network 47 co 57 Visible Satellites Satellite Name 5 1 4 Americas Q 147 3 IX 465 e Using the Web UI 3500988 0001 Revision A 27 28 Home page s Connection P Registered tl PS Attached t CS Attached Beam REGIONAL 13 Signal Strength 59 5 40 a 3D GPS Fix Location 32469533 N 117 20260 W Last Fix 29 Oct 2014 18 32 UTC BGAN Terminal WLAN Disabled Battery Only Battery Present A 97 Antenna Unit Internal e Using the Web UI 3500988 0001 Revision A The Home page shows the current terminal status and allows you to setup your initial data connection On the left side of the page is the Status bar These items are updated automatically when the status of any item cha
4. inmarsat Hughes 9211 User Guide 3500988 0001 Revision A 18 Nov 2014 11717 Exploration Lane Germantown MD 20876 T 301 428 5500 F 301 428 1868 2830 Copyright O 2014 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes and Hughes Network Systems are trademarks of Hughes Network Systems LLC All other trademarks are the property of their respective owners Contents DS Peron asic ares sese race soeeserennsdasntesecresdeneeascesievieendeesatasrieaieieerensnaee V Messages cameras property damage A di ad V Hi o AP A T 1 E 3 EEA EP E E E PP Serene ee ne enemas eee eeerne ere er l AE IS oia Z PAE EOS ariete 3 Minimum System Requirements for Lap PC cin iii 5 ETAS o EAS N eee Meet A S
5. Select the service that you want by clicking on the down arrow The drop down list shows all of the different QoS types Standard Streaming 32K Streaming 64K Streaming 128K X Stream Y HDR and Full HDR Select the appropriate service required Note the two HDR options are asymmetric they have a high speed uplink but the downlink is limited to 64kbps APN The APN is read from the SIM card but if you have other APNs defined go to the Manage APNSs page you can use the down arrow to select a different APN e Using the Web UI 3500988 0001 Revision A 32 e Using the Web UI 3500988 0001 Revision A Username Password Some Service Providers require a username and password to be used when setting up a connection This is often required when using Static Global IP addresses assigned by the Service provider If this information is required a pop up dialog will appear once you select the APN These fields may also be entered when defining a new APN or when you select a different APN Once everything is defined correctly click on the Open Selected Connection button The new context will appear in the Close an Active Connection field above Close an Active Connection field In the upper field all active connections are shown and you can select and close any of these connections unless an Administration Password has been enabled See the Security Section for more information about the administration password Close an
6. from the drop down list and choose a range of addresses low and high to use e g 192 168 128 200 to 192 168 128 202 or you can leave the defaults 192 168 128 200 to 192 168 128 209 Next select the desired QoS for that range of IP addresses e g Standard The APN listed is the default APN read from the SIM card bgan inmarsat com If your SIM is provisioned for more than one APN then you can select a secondary APN from the drop down list e Using the Web UI 33 3500988 0001 Revision A Usage Automatic Contexts STATUS This feature automatically connects Devices based upon their IP Addresses Connection Static IP Address Ranges cannot intersect with the DHCP Address Range e Registered tl PS Attached Static IP Automatic Contexts t CS Attached IP Range e a Sve rine of 200 to 209 Standard bgan inmarsat com 40 E 2 off 210 to 219 Standard o GPS 3 Off 220 to 229 Standard O 3D GPS Fix Off 200 to 209 Standard ee tion 24 ty Off 210 to 219 Standard ee ocation 117 20217 W 6 off 220 to 229 Standard Last Fix 12 Sep 2014 IP Range 0936 UTC aca entes reee seme PEA 1 JJ Jon gt f200 tof208 EA boan inmarsat com z Update Static Settings WLAN Disabled Mains Connected Battery Charged DHCP Automatic Contexts 100 DHCP Address AAA Serve APN Deter amy Internal Update DHCP Settings If you want to setup additional ranges of addr
7. level Accept button confirms Level4 5 Sends predefined SMS with GPS fix lat long Displays Sending SMS and SMS Sent when complete You must configure the default destination for these messages from the SMS Settings web page Table 2 LCD Menu Structure e Using the LCD and Keypad 3500988 0001 Revision A Display Icons Battery Icon AMV Power Icon GPS Icon GPS Satellite Icons pee The battery icon displays the estimated life of the battery while under battery power The battery icon also displays the charging state while under external power Three segments 75 to full Two segments 50 to 74 One segment 25 to 49 Zero segments 10 to 24 Zero segments flashing 0 to 9 If the icon is off no battery has been detected The power icon displays the state of the external power input On if external power is connected Off if external power is disconnected The GPS icon indicates the state of the GPS information in the terminal The icon flashes after power up until a fresh GPS fix is obtained The GPS icon stops flashing when the terminal has a new fix The satellite icons located next to the GPS icon indicate the status of the GPS receiver in the terminal and the number of visible satellites The icons are off when the GPS receiver is off The icons are active when the GPS receiver is on either flashing or steady state The number of icons in steady state in
8. A A A A P 39 FN SS 41 A A ENNE ON NATE 42 A a o iia 43 E SS EAE A 43 IP Address DHC P Settings curia en srini Nr NATAKNE REE AETS RETESET TN EERE SS TOTNES TETERNO 44 AA e l EE EAT EIA EPE E TEE T EEEN EAA E ATEI IEEE A AEE EEN EE A 45 A i E A A E E E EEE E EE O E A Ree EE A E one EE AE 45 NU LAN A E E A T E A N E E Tout L E 46 Wi O N e E E E E teresa 4 E A A ENNEA 49 PN coe PRA OO nn nn RP ESTO A 50 Asc Sete eee eee ROM E NATIE E EM Te or MEE A euro ger Aer et eren E te 52 Oe E VEEE ORE AEE ONE A 53 o e E EA AE E E AEE E 54 MAA E A E E O E EE IIA 33 EUDE SI UG EEEE EE 57 as W pa 60 A A A AA nett 60 bi CESA nodo tii steel 60 AA MMM 61 Ciber 61 A AAA A a maT ee teen E Ene 61 ISI AN eC A rai RRA 63 Poche On DECO di 64 Ae MAA eaten ns oh eto nanan don EOE AA EA 65 EU RoHS 2 Restriction of Hazardous Substances Directive ccooccccnncccnnncnnnonocononocnnnnccnnnarononacononinos 66 EU WEEE Waste Electrical and Electronic Equipment Directives cccccccccccccssssessesseseeeeeeeeeess 66 E AP Au Ag A E 67 ADDNCALON ole PRONE FOX aaa 70 APPUCAHON N OLE Dali rai 72 e Contents 3500988 0001 Revision A Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them These messages are identified by the signal words DANGER WARNING CAUTION or NOTICE as illustrated below To avoid possible property damage personal injury or in some cases
9. Quality of Service Terminal does not obtain a GPS fix Analog handset has no dial tone Battery not connected properly Battery not charged SIM is not correctly oriented for insertion No interface connection between the terminal and computer Your computer is configured with a static IP address in the wrong subnet Default UT IP address is 192 168 128 100 Network temporarily not available User tried to set up a 256 Kbps streaming connection Terminal s location limits visibility of 3 or more GPS satellites Handset does not trigger the terminal s off hook detection circuitry Check battery is correctly installed Connect AC DC converter to charge the battery Ensure the SIM is pressed firmly into the SIM slot Ensure the SIM is oriented as shown in the Setup section Ensure there is a WLAN or Ethernet connection between the terminal and computer see page 11 Check the IP configuration settings on your computer Enable DHCP or use a static IP address in the same subnet as the UT local IP address Default UT IP address 1s 192 168 128 100 Retry again If problem persists contact your service provider The Inmarsat Network only supports 256K for Class 1 terminals and 128K is the max for Class 2 UT s Move the terminal to a location where there are fewer obstructions such as trees or tall buildings so that there is a clear view of the sky Disable analog power savings on the
10. Requirements for Laptop PC These are the minimum computer system requirements for successful interface with the Satellite Terminal e Internet Browser Microsoft Internet Explorer IE8 or above Mozilla or Safari e PC Support for Ethernet or WLAN 802 11b or b g n e 100 MB of free hard disk space if using LaunchPad Only LaunchPad version 5 0 7 or newer supports the 9211 Getting Started This guide is the simplest and quickest way to connect to the BGAN network If you are a first time user you will be guided through the procedure for powering up your terminal obtaining a GPS fix connecting your computer to the terminal and registering with the BGAN network You are then ready to start using voice and broadband services e Introduction 3500988 0001 Revision A Using the Hughes 9211 Setup e Using the Hughes 9211 3500988 0001 Revision A Remove the battery and install the USIM card supplied by your service provider in the battery compartment The SIM card icon on the casting shows the proper way to install the SIM card Install the battery in the terminal unit and then fully charge the battery using the supplied AC DC converter A KEEP AWAY 1 METER RF RADIATION LCD Quick Start WiFi Cancel HHH if 3 co Dep ATTA UE Pressing the power button for at least two 2 seconds in order to Power On the terminal The LCD will display Hughes 9211 for about 30 seconds while the terminal is booti
11. Telephony Settings page e Troubleshooting 3500988 0001 Revision A 57 Possible Cause Possible Solution None of the above solutions Terminal may have a hardware or software Remove power Wait 30 resolve the problem fault and needs to be re booted seconds Reconnect the DC power and turn on the terminal 58 e Troubleshooting 3500988 0001 Revision A PDP Context CME error number pu KN 21 55 62 65 7 6 70 72 74 75 76 TT 7 7 8 9 81 92 Activation Errors CME Error Text on LCD display or ese ener Web UI Problem in PDP context request no network service Could be poor signal or signal blockage or network problem Implicitly detached 10 Check attach and registration status Network failure 17 Could be problem accessing the network or could be invalid streaming rate or too many streams requested Retry later problem Requested service option not subscribed Requested invalid APN or SIM 33 subscription problem 34 rebooting the unit rebooting the unit password PDP context request implemented 97 Message type not compatible with the protocol state 98 implemented 99 Conditional IE error 100 Problem in PDP context request Message not compatible with the protocol Problem in PDP context request state 101 Protocol error unspecified 111 Problem in PDP context request Network access forbidden Retry activating the context then try reboo
12. UTC BGAN Terminal ej WLAN On Mains Connected Battery Charged 36 e Using the Web Ul 3500988 0001 Revision A Some SIM cards are provisioned with multiple APNs so you can use this page to pre configure those additional APNs if needed Once the APN is defined you can select it from the drop down list without having to put in the username and password every time Manage APNs Enter the information suppbed by your senace provider to access the BGAN Network Your APN data wal be saved so the terminal can be easily configured Defined AF Ha Defined APM s Add an APH Eqan Far CE User Hame Fl APN Requres Password Add an APN field Use this field to add an additional APN that you want to use or to edit an existing APN For adding a new APN type in the new APN and username if required then select Add New APN If the APN requires a password select the APN Requires Password box If you want to save the password so you don t have to re type it each time you configure a PDP context for that APN check the Remember my Password box and then click the Add New APN button The username is always saved if entered The new APN name will show up in the Defined APNs field with the username in parentheses This APN will now be available to use from any APN drop down menu User Name Password Some Service Providers require a username and or password to be used when sett
13. a device that supports voice and 3 1kHz fax with a single line you can configure the RJ14 port to support both services on line 1 Refer to the Telephony section 70 e Glossary 3500988 0001 Revision A Hughes suggests one of the following splitters for applications requiring both voice and fax modem No splitter is needed when accessing the Hughes 9211 RJ11 connector for voice services only Two line splitter from Calradstore http www calradstore com 70 489 html Omnicron Electronics MTJ S2 http www omnicronelectronics com digital mtj s2 htm Radio Shack 2 Line 4 conductor Splitter Adapter http www radioshack com product index jsp productId 3900035 e Glossary 71 3500988 0001 Revision A 72 Application Note Battery The Hughes 9211 battery is a high capacity lithium ion battery pack When using the 9211 HDR terminal in extremely hot environments with an HDR PDP context active you may receive a Battery Too Hot error message after about an hour of usage To get rid of this error you can connect an external power source Some standard external power sources are listed below e AC DC power adapter P N 350041 1 0002 e Hughes DC DC power adapter P N 3500099 0001 e Various military batteries e g BA 5590 Must have 2 5mm ID X 5 5mm OD barrel connector e Anton Bauer or a PAGlink battery with an off the shelf adapter for external power The off the shelf adapter for Anton Bauer battery pack can be found
14. after they are received and will not be stored in the SIM The Default SMS destination is the SMS address that is used when sending any of the pre defined text messages from the keypad See Menu Navigation on page 21 Settings page General Setup General Setup IP Address DHCP Terminal Startup Wireless LAN WLAN Security Telephony SSC Lay Features This page allows the user to configure various parameters of the UT A description of each item follows Terminal Startup by default Bypass Antenna pointing is not selected but if the terminal is permanently mounted you can select this option to bypass antenna pointing on subsequent power ups For permanent installs you can also configure the unit to always power on when mains is connected to avoid having to use the power button General Setup LJ Bypass the Antenna Posting mode when the terminal r powered up O Always power on ihe terminal when if 6 connected lo mars swearing Enable Streaming inactraty Tires Emergency Call Numbers Emergency Call Numbers Ce eS 11 10 1718 179 911445 Streaming By enabling this parameter the user can turn on a timer for inactivity on streaming connections The timer is in either seconds or minutes and will tear down a streaming context after X seconds or minutes of inactivity Emergency Call Numbers Allows the user to add the emergency call number that is applicable in the part of the w
15. chck the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Packet Log Download Current Not Avadable Reset Packet Log Circuit Log Download Current Not Avadablo Reset Terminal to Factory Detaults Click thes button to restore all termenal settengs to thew onginal default values Hoboot lorminal Chick this button to reboot the terminal sofware Reboot Terminal Antenna Unit 54 e Using the Web Ul 3500988 0001 Revision A Support and Information Terminal Information Model this displays the UT model number Class this indicates the UT Class IMEI This displays the IMEI serial number of the UT Software Version This displays the current version of software that is running on the UT SIM Information IMSI This displays the IMSI number of the SIM card in the UT If is the IMSI is not displayed it indicates that there is a problem reading the SIM card e g because there is no SIM it is installed incorrectly or PIN must be entered APN This is the APN read from the SIM card Subscriber Phone Number this field displays the MSISDN or phone number for the terminal s voice service The number is only displayed if the number was configured in the SIM by your service provider Even if no number is shown the service may still be active because this field is just for your information and is not required for the service to operate Terminal Suppo
16. equipment that is connected to the BGAN UT e g laptop video equipment phone etc Traffic Flow Template A Traffic Flow Template also called an Application Template is a series of data filters such as QoS Quality of Service PDP Context and security settings that allow the Core Network to classify packets received from an external network into the correct PDP Context When incoming data arrives at an access point in the core network a packet classifier will make a PDP Context selection based on the Traffic Flow Template and map the incoming data packets into the PDP Context with the correct QoS attributes The use of a Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address UT User Terminal The user terminal is the BGAN modem device 1 e the Hughes 9211 SIM Card Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM SIM Card The SIM card is similar to the SIM Card that is commonly used in a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it extremely difficult to listen in on calls The SIM Card also stores data that identifies the caller to the BGAN Service Provider Virtual Private Network A Virtual Private Network VPN enables remote offices or users to gain secure access to their organization s network over the public telecommunications network This provides the
17. forward them to another number Send Receive SMS Compose Messagen Ta ig Characters Remaining 160 You may need to periodically delete messages to prevent the SIM from filling up which will prevent the receipt of new messages Select a single message by checking the box next to 1t and press the Delete Checked button To delete multiple messages just select the check box next to each message After composing a message you can save it to drafts rather than sending it by pressing the Save button The Saved Drafts page allows you to view previously saved messages After editing a message you can resave Save or send e Using the Web UI 39 3500988 0001 Revision A the message Send You can also compose a message from this page Saved Drafts Saved Drafts SHS MAILBOFES To A SendiRecene El Saved Drafts Dx sen Messages ea SMS Settings Compose Message Te y jand i Characters Remaining 160 40 e Using the Web UI 3500988 0001 Revision A Sent Messages The Sent Messages page allows you to view previously sent messages Again you may need to periodically delete messages to prevent the SIM from filling up You can also compose a new message from this page a hi 9211 Sent Messages Sent Messages SHAS MAILBOXES A Send Recene To Saved Drafts p sen Messages E Compose Message SMS Settings AAA m T ni Characters Remaining 160 e Using
18. receiver has not been used for more than two hours then it may take up to 45 seconds to obtain a GPS fix e Cold start if the GPS receiver has not been used for some time or 1s 300 km or more from where it was last used it can take a few minutes to obtain a valid position fix The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS receiver has of the GPS satellites The GPS system is relatively tolerant of atmospheric conditions such as heavy cloud or rainfall However physical blockages such as tall buildings or terrain can significantly degrade the ability of the GPS receiver to obtain a fix For this reason ensure that the GPS receiver has a clear view of as much open sky as possible GPS and BGAN Registration Dialing and Numbering PDP Context BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a BGAN Terminal with the BGAN network Dialing As the BGAN numbering system follows the same pattern as the normal telephone system dialing is carried out in exactly the same manner as making a normal telephone call The subscriber number is used with the same international and area codes as any other telephone network Start the dialed number with 00 and terminate it with If you are calling another BGAN unit dial 00 870 number plus to initiate the call Multi Subscriber Numbering MSN The BGAN SIM card has a master MS IS
19. 20 to 229 Standard bgan inmarsat com 3D GPS Fix off 200 to 209 Standard bgan inmarsat com off 210 to 219 Standard S R Location 32 89573 N 117 20217 W 6 220 to 229 Standard bgan inmarsat com Last Fix 12 Sep 2014 00 35 UTC ACA APN BGAN Terminal De te 200 to 209 _ bgen inmersa com i Update Static Settings SS WLAN Disabled Mains Connected Battery Charged DHCP Automatic Contexts 100 DHCP Address Range 192 168 128 x Internal Update DHCP Settings Once you hit Update Static Settings you will get a pop up message saying that the ACA settings were updated successfully and to take effect you will have to reboot the terminal Once you reboot the terminal check that the settings took effect To see 1f the context has been setup properly click on the Connections tab gt Manage Connections Page and this will show you all contexts that have been setup active or inactive Connecibon P tl PS Anached CS Anached Beam NARROW El Signal Strength 57 40 i 30 GPS Fix Location 32 89570 N 117 20218 W Last Fix 27 Jun 2014 17 42 UTC BGAN Terminal ly WLAN On Maina Connectod Battery Charged 100 e Using the Web UI 35 3500988 0001 Revision A Manage APNs Comeacilan Registered th PS Artached Lu C5 Atached Beam REGIONAL 13 Signal Strength 57 4o MA i a 30 GP S Fix Location 32 83570 H 117 20218 W Last Fix 27Jun 2014 1142
20. Active Connection Automatic Contexts This web page allows you to use Automatic Context Activation ACA in two different ways e One way is to use a static IP addresses in the TE device so you can establish an automatic PDP context with any QoS that 1s offered by the network upper half of the web page e The second way is to use DHCP IP addresses so you can establish an automatic standard PDP context for any TE that connects via DHCP to the UT lower part of the web page e There are also two ways to set the ACA whether you choose Static or DHCP You can choose whether the context should be activated as soon as the UT detects the device ON or 1f the context should only be activated when the TE attempts to send data to the satellite link Data o Always ON Select ON in the drop down menu if you want the context to be On all the time o Data Select Data if you want the context to be activated when the TE attempts to send data to the satellite link NOTICE When using Data ACA 1f the context is ever deactivated it will be reactivated when more data is sent The On option will always reactivate the context 1f it is deactivated even 1f data is not sent by the TE Static IP Automatic Contexts You can configure your own range of static IP addresses and QoS s to use with a static automatic context To turn on a particular range of static addresses select On or Data
21. DN number that is used for making voice calls and sending SMS messages to another BGAN terminal A Packet Data Protocol PDP Context defines connection aspects such as routing Quality of Service QoS security and billing between a mobile user terminal such as the BGAN Terminal and a data network PDP Contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMTS based 3G networks worldwide for transmitting data In order for a user to be able to transfer data across a network a PDP Context must be activated in the Terminal and associated Core Network The procedure for this is as follows 1 After registration with the network the user activates a PDP Context using an application on the computer or Terminal and requests sufficient radio resources that is power and bandwidth to support the context activation procedure 2 Once the resources are allocated the Terminal sends the Activate PDP Context request to the Core Network This request includes key information about the mobile user s PDP address for example an IP address PDP type that is static or dynamic address the QoS requested for this context the APN of the external network to which connectivity is requested the user s identity IMSI and any necessary IP configuration parameters for example security settings e Technology Overview 61 3500988 0001 Revision A 62 e Technology Overview 3500988 0001 Revision A 3
22. EE EAIA eT eo A 5 Ma PPP ae ea aoe 6 A A 6 E ci 7 VO cia 8 Connecting the terminal to the computer cc iio 11 Bare do AM II A E RSET 11 Cana DILO at 11 A o A A eee cones 12 Eo AAA A La LA AU riot te te vee sects ese ane ine ee poda 14 Mi AA A A A II A O 14 E ARA A a cleioanseoide 15 sine ME LCD amd Kerala das 17 LORI O is 17 o o aera E Seunesonrecaeeondanee redeesy Sbesumrecaaapataren 17 AS AA do arnt ene ar hm eer 18 RR AAA E eee pecsedctstamaast 18 ll OV AAA A E A O 18 Exit Pointing and Registering with the network cccccccccccscsssnssssssssssseceeceesecccccceeecceasssessseeseceeees 19 agree secession tect neste ee A 19 Eu A A 19 A AS A E E E 20 A MA re SOE tear ent ORE TO nO re Tope EU eve 0 ei TT mR ar vont FO 21 a AAA SA 23 A E eneenn Se ren et ete Tremere eteeer te eet 23 o A a a 23 E Bs PEIEE N ISA SI verre ne aera 23 SAI A e A E e RE PNE E P AA Lo ba e O Beet Bs 0 eee ee nese en ne een nee Nore ert E tr eenen eee ere ener cee err neem E E ect 24 WA LALO iaa 24 E D a EAE EAIA AEN AN AE AETA AA i eta A ssi saturn hated E A 24 e Contents 3500988 0001 Revision A iii A e nee 24 A 25 o A A Da E ERA 29 OA A EA AT EE EE E E A 27 eee A Web is A A ET AN E A N O al ai AAA A AS SS A 28 BA o OA 30 is AA A E en eran earn tr atreT oe Tre ere ta eet Sanetennere eee tent rere 31 A o PE CO OO RI E 33 A A II A E Ei 36 A AA e UE aaa ENAINT AE T ea EA OT 39 A PPP nen co i none O POPE PEO erie et eee ener cova E 39
23. Each button has two primary functions one invoked with a short press and the other invoked with a long press The top icon associated with a button is the long press function The bottom icon associated with a button is the short press function Button Name ShortPress LomgPress User WiFi Selects the user to display Turns WiFi on off Back Cancel Up one level in menu Exit pointing Cancel to top menu Accept Power Enters menu and confirms selection Power on off scroll Audio Scrolls through a menu or screen message Audio on off A short press is any keystroke less than two seconds A long press is any keystroke that 1s two seconds or greater e Using the LCD and Keypad 17 3500988 0001 Revision A 18 Pointing mode display Audible pointing indicator e Using the LCD and Keypad 3500988 0001 Revision A An extra long press of more than five seconds of the power button will cause a hardware enforced power down All buttons start or restart the backlight time period even 1f they have no function in the current context LCD Status Display By default at power up the LCD shows the pointing display The top line alternates between Pointing and the compass bearing and elevation angle of the closest satellite In the picture below the satellite bearing is South Southeast SSE and the elevation angle to the satellite is 46 degrees The lower line displays the received signal quality both gra
24. On receiving the Activate PDP Context message the Core Network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection 1s established between the Terminal and the Core Network and data transfer can then take place between the Terminal and the external data network within the scope of the current PDP Context The PDP Context is stored in both the Terminal and the Core Network A single Terminal may have multiple PDP Contexts each with different QoS profiles The primary PDP Context is a PDP Context with default QoS profile attributes and is always activated first All other PDP Contexts with the same PDP Address are secondary PDP Contexts Secondary PDP Contexts share the same PDP Address and connect to the same APN but may have different QoS profiles Technical Specifications Satellite TX Frequency Satellite RX Frequency GPS Frequency Continuous transmit on HDR stream Continuous receive256Kbps stream Standby Time Weight Dimensions Operating Temperature with battery Operating Temperature with DC supply Battery Charging Temperature Storage Temperature including battery Storage Temperature excluding battery Humidity Wind Water and Dust Non operational Mechanical Vibration Input Voltage Data Connectivity Other Features 1626 5 1660 5 MHz and 1668 1675 MHz 1518 1559 MHz 1574 42 1576 42 MHz Up to 2 hours Up to 4 ho
25. aint or labeling When inserting the SIM do not bend it or damage the contacts in any way When connecting the interface cables do not use excessive force In the vicinity of blasting work and in explosive environments Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol filling station Do not use near fuel or chemicals Qualified Service Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment Accessories Use Hughes approved accessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric shock or injury Battery Use only a battery approved by Hughes Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Connecting Devices Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions e Safety vii 3500988 0001 Revision A vill e Safety 3500988 0001 Revision A Pacemakers The various brands and models of cardiac pacemakers ava
26. al Radio Frequency RF hazard Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid injury to eyes or other personal injury Warning Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury Danger Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death Warnings for Satellite Terminal Do not stand in front of the Antenna This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite antenna when system 1s operational Maintain a distance of one meter or more from the front of the Satellite Terminal antenna General Handle your Satellite Terminal with care The unit is weather resistant per IEC 60529 IP55 however do not submerge the unit Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 60 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment Only use a soft damp cloth to clean the Terminal To avoid impaired Terminal performance please ensure the unit s antenna is not damaged or covered with foreign material like p
27. all Progress Tones Two options are provided for call progress tones Option 1 1s the default tones used in the USA Option 2 provides an alternative set of tones that are used in Brazil and some European countries With Option 2 the ringing voltage changes to 36V rms on 48V DC rather than just 48V rms AC Call Progress Option 1 US Option 2 Alternative Tone Freq Hz Cadence Freq Hz Cadence Dia 350 440 Steady ON Steady On Ring Back 440 480 2 sec ON 1 sec ON 4 sec OFF 4 sec OFF Repeating Repeating Network 480 620 0 25 sec ON 0 5 sec ON Congestion 0 25 sec OFF 0 5 sec OFF Repeating Repeating Busy 480 620 0 5 sec ON 0 25 sec On 0 5 sec OFF 0 25 sec OFF Repeating Repeating You can configure three separate security settings on this page 1 SIM PIN 2 Phone to SIM PIN and 3 Administration Password Security SIM PIN this is a four digit field that can be Enabled and configured by the user to secure the terminal against unwanted use Once enabled the terminal will require the SIM PIN at startup Phone to SIM PIN use up to 5 digits to lock the terminal to the current SIM card The Phone to SIM PIN code will have to be entered any time the SIM card is changed This setting 1s similar to your GSM phone s security code Default password is 12345 Administration Password this configuration allows the user to prevent terminal settings from being changed once the terminal is configured pro
28. areas sub pages to select from Manage Contexts Automatic Contexts and Manage APNs The following section reviews each of these pages Connection e Registered tl PS Anached Lu CS Attached Beam REGIONAL 13 Signal Strength 56 40 WGPs Fix Location 37 89570 H 117 20218 W Last Fix 27 Jun 2014 17 42 UTC BGAN Terminal y WLAN On 2 1 4 Americas 0 173 f 155 Mains Connected Battery Charged 100 e Using the Web UI 3500988 0001 Revision A Manage Contexts Registered th PS Attached CS Attached Beam HARROW El Signal Strength 57 ao MA E 310 GPS Fix Location J2 862570 N 117 20216 W Last Fix 27 Jun 2074 142 UTC BGAN Terminal y y WLAN On Mains Connected Battery Charged pr AN 100 Open a Mew Conrveciton The Manage Contexts page under the Connections icon allows the user to setup and configure PDP contexts data connections for any TE that is connected to the UT It also shows you all current Active Connections Open a New Connection field To open a new connection select the row and enter the required data Owner Your current IP address is shown by default 101 but you can change it to control connections for any other device connected to the terminal The page automatically displays entries for all detected devices and these entries can be selected to activate connections for those devices Service
29. at http www amazon com dp B00999GLGK ref cm_sw_r_awd_68Edub1TX5MX2 The off the shelf adapter for PAGlink can be found at http www libraprobroadcast co uk proddetail asp prod pag 9458 Note Make sure the plug on the adapter has the 2 5mm ID and 5 5mm OD barrel plug e Glossary 3500988 0001 Revision A
30. ate with For example to dial a number in the USA enter 0018005551234 00 Country code phone number The 9211 terminal has an external antenna port that can be used with a future software release to connect the existing mobile antennas for Class 10 and Class 11 so that they can be used with the 9211 terminal to get comms on the move legacy data rates Hughes 1s developing a Class 1 active antenna for use with the 9211 terminal that will provide asymmetric HDR data rates Coverage Map The Inmarsat BGAN service is operated with 3 satellites as shown below The Hughes 9211 terminal will perform best in areas where the elevation or look angle is 20 degrees above horizontal or higher but the terminal can operate down to 5 degrees of look angle e Using the Hughes 9211 3500988 0001 Revision A 15 Using the LCD and Keypad LCD Display and Keypad The 9211 terminal has an LCD display that provides status information about the terminal It has a four button keypad that allows you to control the operational features of the terminal without the need of a PC or a browser It also includes control of an audible pointing aid integrated into the terminal The figure below shows the layout of the LCD and keypad WiFi Cancel Power Audio _ DR E E t HH HH te tHe ade 44 bo T L ee p a the bo bordo HH ttt HH 44 Ht HH THT Terminal Buttons The UT provides four buttons for the user
31. benefits of remote access without the expense of dedicated leased or owned lines VPNs work by using tunneling protocols to encrypt data at the sending end and decrypt the data at the receiving end This tunnel cannot be accessed by data that is not properly encrypted e Glossary 69 3500988 0001 Revision A Application Note Phone Fax 2 line splitter Hughes 9211 o _ Line 2 Fax Modem 1 The Hughes 9211 RJ14 port allows the connection of both a telephone and a fax or modem at the same time BGAN circuit switched network restrictions mandate that only one is in use at any given time 2 The Hughes 9211 supports two distinct phone numbers one for the voice line and the other for the fax or modem line Incoming phone calls will only ring the line associated with that phone number 3 Automatic outgoing and incoming BGAN bearer selection means that no special configuration or switching between voice and fax modem is needed by the user 4kbps voice for phone 3 1KHz clear channel for fax modem 4 A two line splitter is required for this application see next page for sample splitters However Line 2 the customer can readily create their own splitter wiring using commonly available telephony hardware The 9211 port is wired per the standard A Sack RJ14 wiring convention FCC 47 CFR Part 68 68 502 6 MINIATURE 5 No splitter is needed for voice only operation Hughes 9202 Note if you have
32. cation 32 99570 N 117 20218 W Last Fix 27 Jun 2014 z 17 42 UTC Standard Ciass Data Transfers Lifetime Total Standard Recered Data 0 001 TT o ror Dat Ts A WLANOn Class Connected Time Lifetime Total Mains Connected Streaming Connected 832542 01 59 Battery Charged Circuit Switched Connected Time Lifetime Total Cucut Switch Connected 00 00 00 Amenna Unit Internal If the UT power is abruptly disconnected for some reason the UT will not be able to save the statistics to flash and hence the statistics for the session Trip may be inaccurate e Using the Web UI 53 3500988 0001 Revision A Support Page This web page allows you to display technical and support information about the terminal and retrieve logs Support and Information L 7 E L i a I k pe Comacilan Terminal Information e Registered Model BGAN USER TERMINAL Hughes 9211 Ver 1 tl PS Anached t CS Ariached Class b Beam REGIONAL 13 IMEI 351785 00 200085 9 Signal Strength 57 40 MA O Software Vergion 0 0 0 279 IS a 2D GPS Fix IMSI 9011121127559675 Location 32 82570 H APT byan inmarsat oom 117 20218 W Last Fix 27 Jun 2014 Subsciber Phone Number 17 42 UTC Terminal Support BGAN Terminal Website wwe mara com WLAN A dd Telephone 44 707728 1020 Mains Connected Battery Charged E a iHome caeai Cor A 100 nternal Troubleshooting lerminal Logs To download the logs to disk Chck or mght
33. connections for your TE You can activate a Standard connection or a Streaming connection For streaming connections use the drop down box to select the data rate for the stream Connect using APN field allows you to control the APN used for the connection Details show the status of the connection for this TE Visible Satellites shows the satellites visible from your current location and the pointing information The following figure shows how the Ul looks before you activate a Standard or Streaming connection After the connection is setup use the Disconnect button to deactivate your connection VUPME Terminal Status STATUS Current Connection Connection STANDARD STREAMING Registered t PS Attached Charged per Megabyte O Charged per Minute to C5 Attached HDR Up 64k Down Beam NARROW 64 EA Disconnect Signal Strength 66 6 427kbps 64kbps E 40 Connect using APH bgan inmarsat com gt 3D GPS Fix Details e a Fe Owner Global IP 117 20220 W as eae 192 168 128 101 Full HDR64 _ _tgsn inmarsst com 161 30 23 88 00 04 UTE BGAN Terminal Visible Satellites e9 WLAN On WPA2 SERENE 4 Americas Mains Connected Battery Charged AA 100 Antenna Unit Internal e Using the Web Ul 29 3500988 0001 Revision A 30 Connections Along the top of all 9211 Web Ul pages are icons representing the categories of available sub pages The Connections icon has three main configuration
34. ct Model 9211 Land Portable Satellite Terminal to which this declaration relates is in conformity with the following standards and or other normative documents For article 3 1 a Health and Safety of the User EN 62311 IEC EN 60950 1 IEC 60529 For article 3 1 b Electromagnetic Compatibility EN 301 489 1 EN 301 489 17 EN 301 489 20 For article 3 2 Effective Use of the Spectrum Allocated EN 301 444 EN 300 328 We hereby declare that all essential radio test suites have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC RoHS 2 Directive 2011 65 EU The European Union EU Restriction of Hazardous Substances ROHS Directive 2011 65 EU restricts the use of certain hazardous substances in electrical and electronic equipment Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors are compliant with this directive Identification mark The equipment will also carry the Class 2 equipment identifier CE The technical documentation relevant to the above equipment will be held at Hughes Network Systems 9605 Scranton Road Suite 500 San Diego CA 92121 USA Bill Lindsay me f J HA LOE gn 5 November 2014 e Declaration of Conformity 3500988 0001 Revision A FCC Compliance This device conforms to the FCC rules Any changes or modifications to Hughes Network Systems equipment
35. d and to re check your settings Manage APNs Enter the informati n supphed by your serace provider to access the BGAN Network Connection Your APN data wil be saved so the terminal can be easily configured Registered th PS Attached to C5 Attached Defined AF Ha Beam REGIONAL 13 Defined APs Add an APH Signal Strength 56 APH User Kame Access Point tame 40 MA a ban near com User Marne 310 GPS Fix O APN Requres Password Location 3282570 H 117 20218 W Last Fix 27 m 2014 17 42 UTC BGAN Terminal oy WLAN On Mains Connected Battery Charged 100 APN Updated The default APN settings were updated successfully Note some casing ACA users were already enabled with the old default APN and have now been updated Please re check their settings lo ensure proper configuration OK 38 e Using the Web UI 3500988 0001 Revision A SMS Send Receive SMS MAILBOXES A Send Recenve E Saved Drafts Inik F Dx sen Messages A SMS Settings Saved Drafts You can manage SMS text messages from the SMS pages You must have a valid Service Center number configured in order to send SMS messages see the SMS Settings Page The Send Receive page allows you to view your Inbox messages and Compose a new message If there are more than 10 messages you can view the older ones by changing the page number You can also reply to received messages or
36. dicates the number of GPS satellites in view You will need all three on solid to acquire a new GPS fix Note that once an adequate GPS fix is obtained both the GPS receiver and all of the satellite icons are turned off e Using the LCD and Keypad 23 3500988 0001 Revision A 24 Wireless LAN Icon CH Wireless LAN Lock Icon 2 Globe ICON SIM PIN entry e Using the LCD and Keypad 3500988 0001 Revision A The wireless LAN icon displays the state of the WLAN feature No icon on LCD if Wireless LAN operation is turned off Visible wireless LAN icon on LCD if Wireless LAN is on The lock icon displays the state of encryption for the WLAN feature It is displayed only if the Wireless LAN is on and WLAN encryption is turned on The globe icon displays the circuit switched attach status of the terminal No icon on LCD if not CS attached to the network no circuit switched calls possible Visible globe icon on LCD if CS attached ready for calls If the SIM PIN is enabled the PIN must be entered before the UT can be used This can be entered via the Web UI LaunchPad or the keypad The upper row of the LCD displays Enter PIN while the lower row is used for PIN entry The cursor flashes under the current digit location A short press of the Scroll button cycles the current digit O 9 A short press of the Accept button advances to the next digit When the 4 digit is entered pressing Accept enters the PIN
37. e Hughes 9211 3500988 0001 Revision A Connecting by RJ11 e WPA and WPA2 Protection Status o Enter the Passphrase that you want to use and click on Hide Keys 1f you do not want to show the Passphrase NOTICE e SSID Broadcast For added security you can choose not to broadcast your SSID e MAC Filtering For added security check the box to Enable MAC Filtering You can define up to 10 MAC addresses that are allowed to connect to your WLAN NOTICE To determine the MAC address of a PC go to a DOS prompt and type ipconfig all For Mac OS X under the Apple Menu go to System Preferences gt Network and Show Airport The Airport Id is the MAC address Alternatively go to About this Mac gt More Info gt network and select Airport NOTICE When WLAN is enabled unauthorized users may be able to access your BGAN service If encryption is enabled you must provide other WLAN users with the proper encryption key or passphrase in order for them to connect to the terminal You can go to the Manage Connections page on the Web UI to see what computers are actually using the BGAN service NOTICE You can connect an analog phone directly to the RJ14 port with an RJ11 cable to make voice calls If you wish to use the fax port you can connect an RJ14 connector that breaks out the two RJ11 ports into Line 1 and Line 2 You can then connect to port 2 to access the 3 1k service for fax see Application Note at end
38. esses please follow the same instructions as above NOTICE You cannot overlap the IP address ranges If you do an error message will pop up telling you that you have an overlap region Check all of the ranges for overlaps and try again When you are finished click on Update Static Settings and you should see a message saying Operation Successful DHCP Automatic Contexts This option allows you to set up the UT for dynamic standard ACA This means that any device connected to the UT via DHCP whether wired or wirelessly will automatically receive a standard context Note Streaming contexts are not supported with DHCP ACA For Streaming contexts you must use Static ACA described above To activate this feature select On or Data from the drop down list under the DHCP Automatic Contexts section The DHCP address range is configured on the IP Address DHCP Settings page The APN will be the default APN configured on the Manage APNSs page 34 e Using the Web UI 3500988 0001 Revision A Usage Automatic Contexts STATUS This feature automatically connects Devices based upon their IP Addresses Connection Static IP Address Ranges cannot intersect with the DHCP Address Range e Registered th PS Attached Static IP Automatic Contexts t CS Attached IP Range aca Emami iguanas See ne ista 1 or 200 to 209 Standard ban inmarsat com 40 A 2 Off 210 to 219 Standard bgan inmarsat com GPS 3 Off 2
39. from the TE and assign the global IP address assigned by the network The local IP connection will be torn down and reestablished as the IP address changes Similarly when the context is deactivated the DHCP server will NACK the lease renewal and then reassign the original private IP address LaunchPad and the Web UI will lose and reestablish their connections to the terminal as the IP address is changed To make the IP address change happen quickly a short DHCP lease should be used The terminal defaults the DHCP lease time to 60 seconds in idle and connected mode NOTICE Relay mode only supports a single user TE e Using the Web UI 45 3500988 0001 Revision A 46 Wireless LAN ALL SETTINGS es General Setup IP Address DHCP A Wireless LAN a WLAN Security Telephony e Using the Web UI 3500988 0001 Revision A VE Secunty The Wireless LAN settings page allows the user to enable disable and configure the Wireless LAN functionality of the terminal Wireless LAN Settings Enable VWiireless LAH Enable Wireless LAN Interface Network Name Settings Network Name 51D Hughes 9711 fastO E Allow Others to see your wireless Network Name Region and Channel Network Region XIOFOC 1 11 Network Channel 1 e Secunty is currently disabled on your wireless network Chick here to modify the secunty settings NOTICE The Wireless LAN Security is controlled o
40. he currently selected user terminal If multiple devices are attached you can select the others by pressing the user button The signal quality is shown as a number in the right corner of the lower line typical values in idle mode are 56 to 60 When a PDP context is active the type of connection 1s displayed on the upper line Standard Stream 32k etc The lower line displays the ADDR information and the current signal level as described above e Using the LCD and Keypad 19 3500988 0001 Revision A 20 While in an active PDP context typical signal level values are 66 to 71 However 1f no data 1s sent or received for 90 seconds the unit will return to the regional beam and the signal quality will drop to the idle mode range of 56 to 60 However the PDP context will remain active Status messages The upper level of the LCD is used for status messages and menu items Status messages are listed below HUGHES 9211 On screen during power up Powering Off Displayed while the 9211 is powering down Unit is too hot if not corrected a temporary thermal shutdown may occur SIM Error SIM communication error No SIM No SIM is detected in the UT SIM Blocked The SIM is blocked due to too many SIM PIN attempts Enter the PUK via the Web UI or LaunchPad to clear Enter PIN A SIM PIN code is needed this can be entered via the front panel buttons Battery Hot Battery is too hot reduce temperature or turn off u
41. ilable exhibit a wide range of immunity levels to radio signals Therefore people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If as a pacemaker user you are still concerned about interaction with the Satellite Terminal we suggest you follow these guidelines e Maintain a distance of one meter from the main antenna front and sides and your pacemaker e Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately Hearing Aids Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making it very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal Electrical Storms Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death Introduction Overview The Hughes 9211 Land Portable Terminal is the latest Hughes BGAN product to provide reliable satellite connectivity over the Inmarsat BGAN satellite network The Hughes 9211 comes in a very small and portable package and 1t allows the user to take advantage of the new High Data Rate HDR beare
42. ing up a connection This is often required when using Static Global IP addresses assigned by the Service provider Manage APNs Enter the information suppbed by your serace provider to access the BGAN Network Connection Your APN data wal be saved so the terminal can be easily configured e Registered tl PS An ached Defined APNs te C5 Amached Beam REGIONAL 13 Defined APN s Add sn APH Signal Strength 56 APN User hare 40 z uan innmark pom lesibganinmarsat com 4 30 GPS Fix Location 32 89570 H Us Mame tesil F APH Requres Password 117 20216 W Password password Last Fix 27 Jtun 2014 17 42 UTC Remember my Password BA Terminal i WLAN On Mains Connected Battery Charged 100 The screenshot above shows the new APN that was added in the Defined APNSs section If you wish to edit an existing APN first select the APN to edit under the Defined APNSs section on the left The information for that APN will then appear in the Add an APN field to the right and you can then edit it Click the Save Changes button to save your changes e Using the Web UI 3500988 0001 Revision A 37 Make Default If you wish to change the default APN select an entry in the list of Defined APNs and then click Make Default This APN will now be the default APN on the other context control pages Note The pop up message below warns you that APN s have been updated and change
43. k dynamic IP address is a temporary address that is assigned by your BGAN Service Provider when you connect to the BGAN Network Network Static IP Address If required a static IP address can be assigned by Service Providers to BGAN users when the SIM is provisioned This static IP address 1s used every time you connect to the BGAN network and is associated with a specific username and password DHCP Address Local IP address that is assigned by the UT DHCP server to the TE once connected to the UT This is a private IP address that is not routable within the Internet Terminal Local IP Address IP address of the UT to access the web UI and talk to the UT via LaunchPad This address is configurable by the user The default local IP address of the terminal is 192 168 128 100 Standard Connection A standard connection is charged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but 1s always best effort that is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN Terminal This connection class is suitable for most data types other than multimedia Streaming A streaming connection gives you a guaranteed data rate and is charged by the amount of time the connection is active Streams are typically used for multimedia data such as video TE Terminal Equipment Terminal equipment refers to the piece of
44. level in the menu and a long press exits the menu system and returns to the status display The status display 1s the default display so after 30 seconds of inactivity while in the menu system the unit reverts to the status display Pressing the Accept button in the menu takes the display to the sub menu for that option or at the lowest level 1t selects the menu option if applicable When entering a submenu containing a list of parameter values choices such as connection types the currently set choice is displayed Alternative parameters values can then be accessed by pressing the Scroll button these flash until selected and then remain on and steady to confirm they have been selected Note that configuration and status information shown in the menu context refers to the currently selected user TE The user can change the selected user TE while in the menu system via the User button This changes the displayed menu item as needed to reflect the newly selected TE e Using the LCD and Keypad 3500988 0001 Revision A 21 22 Starts display with the current setting 13 32861 N format Shows global IP address for the selected TE Displays info about the UT MS Starts display with the current setting Controls backlight setting Ane Starts display with the current setting Starts display with the Disabled current setting Adjusts LCD contrast immediately to displayed level Starts with current
45. mn Activate Feature 699 Wireless LAN A WLAN Security 8 Telephony a Security be b Features a SMS Remote Management is Active by default and allows the unit to receive and act on special remote control SMS messages It is fully compatible with Remote terminal Manager RTM and supports over air upgrades To use the feature you must enable it on the Remote Settings SMS page 52 e Using the Web Ul 3500988 0001 Revision A Usage Page This web page provides an estimate of the amount of Packet Switched data that was sent and received along with time spent on streaming connections and CS calls The data is broken up into two types Trip Usage Statistics The trip counter is similar to the trip counter on your vehicle It can be zeroed out at any time by the user and it will track the statistics until the user resets it Lifetime Usage Statistics The Lifetime counter is similar to the odometer on your vehicle It shows the statistics of the terminal since the software version that added this feature was loaded onto the UT The user cannot reset these counters Usage Statistics Trip Total Registered Standard Rocerod Data 0 001 ti PS Attached E CS Attached Standard Transmetted Data 7 715 Beam REGIONAL 13 Signal Strength 57 Strearning Connected 00 01 58 Reset Data 40 A Circuit Switched Connected Time Trip Total Time Cleat Dutch Connected 00 600 ResetData_ A W GPS Fix Lo
46. n a separate web page WLAN Security If you have not previously used the terminal s WLAN interface it has to first be enabled from this page using a computer connected to the terminal using an Ethernet connection Once WLAN is enabled and configured TEs can connect to the terminal wirelessly Fields on this page include Enable Wireless LAN Interface Turns the Wireless LAN interface on off The default is off unchecked Network Name SSID The default is Hughes 9211 but you can change it to whatever you want NOTICE You can hide prevent the SSID broadcast on the WLAN Security page Wireless LAN Security Network Region There is only one region for all countries Network Channel This controls the radio channel number 1 through 11 used by the access point To meet FCC regulations channels 12 to 14 are not supported NOTICE If performance issues occur over the WLAN interface changing the Channel may help This page allows the user to configure WEP WPA or WPA2 Security for use when the terminal is communicating wirelessly to TEs Additional security measures that can be used with encryption to make it more secure are 1 Do not broadcast your SSID and 2 Enable MAC address filtering so that only the MAC addresses that you select can connect to the terminal A maximum of ten 10 addresses can be filtered Check the box 1f you want your SSID name to be broadcast Select from the down ar
47. ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help e Declaration of Conformity 65 3500988 0001 Revision A 66 of Hazardous Substances Directive EU WEEE Waste Electrical and Electronic Equipment Directives e Declaration of Conformity 3500988 0001 Revision A EU RoHS 2 Restriction The European Union EU Restriction of Hazardous Substances RoHS Directive 201 1 65 EU restrict the use of certain hazardous substances in electrical and electronic equipment Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors are compliant with this directive The European Union EU Directive 2002 96 EC on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com Glossary APN An Access Point Name APN provides access to an external network By default the SIM Ca
48. ng up Since the Hughes 9211 terminal is a portable device you must first obtain a GPS fix and then point the terminal to the Inmarsat satellite before setting up a data connection with the network You can use the LCD display to aid in pointing as described in Using the LCD and Keypad on Page 17 Power Audio GPS Pa a ae NEN IRH HEI DANDO HE HE EE BHI HENI IHH i UU a Accept Scroll The top line gives the compass bearing and elevation angle of the closest satellite Use the signal quality bar and numeric display on the lower line to help point the UT to the satellite While in pointing mode you may also activate the audio pointing aid by a long press of the audio button on the right Once you have accurately pointed the unit to the satellite signal level of 52 to 55dB exit pointing by a long press gt 2 seconds of the Back button The unit will now attempt to register with the satellite network Once the unit has registered and is Circuit Switched CS and Packet Switched PS attached Ready on the LCD you can create a data connection from the menu by scrolling through the various selections and by pressing the Accept button e Using the Hughes 9211 3500988 0001 Revision A 7 when the LCD says Connection Scroll through the various QoS s and select the appropriate one for your application by again pressing the Accept button Web Ul Quick Start Alternatively you can connect a compu
49. nges 1 Connection This field indicates whether you are registered with the Network It also shows the PS and CS status beam type and receive signal quality a Packet Switched PS Attach Status This field indicates whether you are PS attached with the Network Once PS attached in most cases you will still need to setup a PDP context in order to send PS data b Circuit Switched CS Attach Status This indicates whether you are CS attached with the Network Once you are CS Attached and Registered with the network you are able to make CS calls and send SMS messages 2 GPS This field displays the current GPS position status If you have received a GPS fix and the Network GPS policy has been received and it allows the GPS position to be shown to the user it will display the Latitude Longitude Fix Quality and the Last time the GPS position was updated Time displayed is UTC time If the location is Blocked it means the unit has a fix but cannot yet display it because it is waiting for the GPS display policy from the network 3 BGAN terminal This field indicates the WLAN and battery status The sample page above shows what appears while the UT is in antenna pointing mode Once antenna pointing is complete and you have successfully registered with the satellite network the middle of the page updates in the middle of the page you will find the following items Current Connection field allows you to activate data
50. nit to avoid damage to the battery tries left of SIM PIN attempts left before the SIM is blocked Fault code text A hardware fault exists preventing normal operation Scrollable text is displayed Use the right button to view the scrollable text quick text Special messages displayed for 15 seconds or until the next button press see Table 3 for the list of possible messages Pointing In pointing mode this message alternates with satellite bearing and elevation on a 3 second cycle Registering Conn Fail code text A problem occurred during context activation Scrollable text is displayed Use the right scroll button to view the scrollable text Press the left user button to clear the message See the Troubleshooting section for more information This can be caused by service subscription problems using the wrong APN or invalid APN username password Check the APN and username password on the Web UI Failing that contact your service provider to check the subscription Table 1 Status Messages Examples e Using the LCD and Keypad 3500988 0001 Revision A Menu Navigation From the status display a short press of the Accept button takes the display to menu mode and displays the first of a circular list of menu items The menu structure is shown in Table 2 below Use the scroll button to scroll between options and the accept button to select options A short press of the Back button takes the user up one
51. not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment To comply with FCC RF exposure requirements this device must be operated with a minimum separation distance of one meter from the front of the satellite terminal s antenna to a person s body Other operating configurations should be avoided This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there 1s no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna I
52. o meet FCC regulations channels 12 to 14 are not supported As you are configuring the WLAN you can enable the Wireless LAN Encryption WEP WPA and WPA2 MAC address filtering and no SSID broadcast features for added security e Using the Hughes 9211 11 3500988 0001 Revision A WLAN Security Settings Conner WLAN Security Senngs ALL SETTINGS Secure the Wireless Network using WPAZ2Prolechon e e General Setup E Allow Others to see your wareless Network Name SSID O Enable MAC Address Fiering IP Address DHCP Can Wireless LAN E tan WLAN Security AES Update interval S SCisdY 3600 secs Telephony Apply m Secunty MAL Address Filtering Th Features ABE Mac Addresses Add A Gebied Der os Once the WLAN is Enabled and configured any device with a WLAN interface can detect the 9211 s WLAN SSID and connect to it automatically WLAN Security e Use the drop down menu to select the type of encryption that you want WEP WPA or WPA2 e WEP Protection Status Select WEP from the drop down menu o Encryption Level 64 or 128 bit WEP encryption can be enabled o WEP Key You can define the WEP key or use the default WEP key which is formulated using the first 14 digits of the IMEI number of the terminal e g IMEI number 123456789AB o Hexadecimal 128 bit Requires 26 characters Recommended o Hexadecimal 64 bit Requires 10 characters e Using th
53. oduced because problems with some devices that will not accept a short DHCP lease time Nat Mode Relay Mode NOTICE The longer the Idle mode DHCP lease time the longer it will take the Network UT to update the TE with the correct DNS servers for web browsing after establishing a data context Lease Time when connected The Connected mode DHCP Lease Time refers to the DHCP lease time when the UT is connected to the network Most users will have no need to change this parameter Network Operating Mode The Netmode field indicates the mode of operation of the terminal In NAT mode the UT will translate between the local and global IP addresses In Relay mode the UT will supply the global IP address to the TE once a PDP Context is established Relay mode is single user single PDP Context and only supports a single connected TE Note Updates to this field will not take effect until the UT is restarted In NAT mode once a PDP context is active the UT will translate between the local and global IP addresses This 1s a basic NAT that only performs IP address translation It does not use port translation In Relay mode the UT will supply the global IP address to the TE when the context is established Relay mode is single user and only supports a single connected TE In Relay mode DHCP 1s required to provide the global IP address to the TE When the context is activated the DHCP server in the UT will NACK the next DHCP lease renewal
54. of User Manual e Using the Hughes 9211 13 3500988 0001 Revision A 14 Dialing and Numbering External Antenna e Using the Hughes 9211 3500988 0001 Revision A If you have a device that supports voice and 3 1 KHz fax on a single line you can configure the RJ14 port to support both services on line 1 On the Telephony Settings page set the field Route incoming 3 1kHz fax calls to RJ14 port 1 and simply connect the device directly to the RJ14 port with an RJ11 cable With this setting all incoming calls are then routed to RJ14 line 1 To initiate an outgoing 3 1kHz fax call when connected to line 1 add a 2 prefix in front of the dialed number For voice calls no prefix is required but the 9211 will accept a 1 prefix to indicate a voice call To receive incoming calls on line 1 change the Route incoming 3 1 KHz fax calls parameter on the Telephony Settings page to RJ14 Line 1 using the drop down menu Dialing As the BGAN numbering system follows the same pattern as the normal telephone system dialing is carried out in exactly the same manner as making a normal telephone call The subscriber number is used with the same international and area codes as any other telephone network Start the dialed number with OO and terminate it with If you are calling another BGAN unit you need to dial 00 then the 870 number and then to initiate the call To dial prefix the international number with 00 and termin
55. orld where the terminal is being used if 1t is not already defined e Using the Web Ul 43 3500988 0001 Revision A 44 IP Address DHCP Settings Terminal Local IP Address This section allows the user to change the local IP address of the terminal from the default 192 168 128 100 IP address All four octets are available to change Once the local IP address is changed on this page and applied the IP address ranges for the DHCP server the Manage Context page and ACA page will also be changed automatically Terminal Local IP Address Terninal Local IP Address IP Address DHCP Ley YN Wireless LAN om e Using the Web UI 3500988 0001 Revision A DHCP Server Enable DHCP Server DHCP Address Range 192 168 128 101 to 119 Lease Tene when idle 1 Minutes Lease Tene when Connected 5 Minutes Hetwork Operating Mode Metmodo HAT modo y NOTICE Updates to the IP address will not take effect until the UT is rebooted DHCP Server allows the DHCP server in the UT to be turned on or off by checking the Enable box DHCP Address Range This allows the user to set the range of DHCP addresses that are given out by the UT to connected TEs Lease Time when idle Idle mode DHCP Lease Time refers to the DHCP lease time when the UT is not connected to the network This parameter allows the user to change the default time 60 seconds that the DHCP lease to the TE is good for This parameter was intr
56. perly This password will have to be entered before any settings can be changed See screenshots below 50 e Using the Web Ul 3500988 0001 Revision A L lt gt ce 4354 Mi gt xX FF A E SMS S n Usage Support 9211 Security Passwords SIM PIN ALL SETTINGS A four chgt SIM PIN can be used to secure the mstaled SIM agamst unwanted use General Setup The terminal will require the SIM PIN to be entered at startup SIM PIN is Disabled Change Settings IP Address DHCP A Wireless LAN A Phone to SIM PIN up to 8 dgis can be used to lock the terminal to the installed SIM The terminal will require the Phone to SiM PIN before another SIM can be used te i SAD wri Security Phone to SIM PIN is Disabled Administration Password ik Telephony a An Administration Password can be used to prevent terminal settings fram being changed Security Administration Password has not been Created Change Semngs Dep Features The Enter Administrator Password pop down screen appears the first time the user tries to edit a parameter if the Administrator password is enabled Enter Administrator Password PASSWORD Submit e Using the Web Ul 51 3500988 0001 Revision A Features You can enable special features from this page 1f there are any available Available Features es General Setup SMS Remote Management Active a lt gt IP Address DHCP Feature Activation Code mm
57. phically and as a number in tenths of a dB In pointing mode typical values are 52 0 to 55 0 The higher dB value that you can get the better A buzzer provides an audible representation of the signal quality during antenna pointing When turned on the indicator emits pointing tones that increase in tempo and pitch as the signal strength increases If the satellite 1s not found one tone is followed by a pause The indicator always defaults to off when the unit powers on Use a long press of the Audio button to toggle the audio pointing indicator on and off Exit Pointing and Registering with the network Idle mode display Connection mode display Once you have accurately pointed the unit to the satellite exit pointing by a long press of the Back button This will cause the unit to attempt to register with the BGAN network note 1f audible pointing tones were enabled during pointing they will automatically turn off once you attempt to register Once the unit exits pointing it will automatically attempt to register with the network During this operation it displays Registering on the upper line of the LCD Once it registers and is ready for PDP contexts it displays Ready on the upper line Once it is ready for voice calls it displays the globe icon see below If user equipment is connected via Ethernet or Wireless LAN the lower line will display ADDR plus the last octet of the IP address of t
58. possible death read and comply with all safety alert messages Messages concerning personal injury The signal words DANGER WARNING and CAUTION indicate hazards that could result in personal injury or in some cases death as explained below Each of these signal words indicates the severity of the potential hazard A DANGER DANGER indicates a potentially hazardous situation which if not avoided will result in death or serious injury WARNING indicates a potentially hazardous situation which if not avoided could result in serious injury CAUTION indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury Messages concerning property damage NOTICE NOTICE is used for messages concerning possible property damage product damage or malfunction data loss or other unwanted results but not personal injury e Safety 3500988 0001 Revision A e Safety 3500988 0001 Revision A Safety symbols The generic safety alert symbol A calls attention to a potential personal injury hazard It appears next to the DANGER WARNING and CAUTION signal words as part of the signal word label Other symbols may appear next to DANGER WARNING or CAUTION to indicate a specific type of hazard for example fire or electric shock If other hazard symbols are used in this document they are identified in this section Additional symbols gt gt Warning Potenti
59. rd in your terminal 1s configured with the APN of your Service Provider You may want to configure further APN s 1f you have arranged with your Service Provider to use more than one SIM Card BGAN Satellite Terminal Referenced throughout this document as the Satellite Terminal The Terminal or UT This device implements and manages BGAN satellite communications between your computer and Service Provider s network Quality of Service Quality of Service QoS assigns a level of priority to certain types of data traffic in particular high bandwidth applications such as video and multimedia QoS attempts to maintain a guaranteed throughput level and minimize error rates and end to end latency so providing a higher level of service than best effort protocols DNS Server The Domain Name System DNS is an Internet service that is required because the Internet does not recognize the text based Web address or email address that you type into your Web browser or email application All or part of a Web address or an email address is a domain name and DNS translates this domain name into an IP address that is recognized by the Internet A DNS Server holds a database of domain names and IP addresses so that when you enter a Web address or email address you are directed to the correct IP address over the Internet Ethernet Ethernet is a local area networking method used widely throughout the computer industry It is one of the th
60. ree communications interfaces supported by the Satellite Terminal Fault Code A number which uniquely references an error in a hardware or software system In the Satellite Terminal if there is a fault detected the fault code and a description are displayed in suitable LaunchPad windows GPS Global Positioning System The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites It uses these signals to determine the Terminal s location on earth That location is used during registration to gain access to the BGAN system e Glossary 67 3500988 0001 Revision A 68 e Glossary 3500988 0001 Revision A HDR High Data Rate The HDR streaming options in the 9211 use higher modulation techniques to achieve higher throughput in the uplink They are asymmetric services and the downlink is a regular 64kbps stream These services are optimized for applications requiring high speed transmit such as real time video IP Address An Internet Protocol address or IP address is a number that uniquely identifies the computer accessible over a TCP IP based LAN or the Internet that is sending or receiving information An IP address is a 32 bit numeric address written as four numbers separated by periods and each number is between O and 255 For example 207 115 79 4 is an IP address In the BGAN system IP addresses for the Network and the TE can be dynamic or static Network Dynamic IP Address A networ
61. rk with a wider range of handsets but the operating time on battery will be reduced Route incoming 3 1kHz fax calls to By default incoming 3 1kHz fax calls are routed to the second RJ11 port on the RJ14 connector However 1f you have a device that supports both voice and 3 1kHz fax on a single line you can configure the RJ14 port to support both services on line 1 Set this field to RJ14 port 1 and simply connect the device directly to the RJ14 port with an RJ11 cable With this setting in Analog telephony mode all incoming calls are then routed to RJ14 line 1 To initiate a 3 1kHz fax call when connected to line 1 add a 2 prefix in front of the dialed number note this works regardless of the setting on the Web page For voice calls no prefix is required but the 9211 will accept a 1 prefix to indicate a voice call To receive incoming calls on line 1 change the Route incoming 3 1KHz fax calls parameter on the Telephony Settings page to RJ14 Line 1 using the drop down menu Telephony Settings Telephony Settings ALL SETTINGS Analog Power Savings Enable ka E ral Seh i General Setup Route incoming 3 1kHiz fax calls to RAJA Line 2 General Telephony Settings gt IP Address DHCP Call Progress Tones Opbon 1 fce Wireless LAN A WLAN Security Telephony Features VE el SSC Lay ER 3 e Using the Web Ul 49 3500988 0001 Revision A General Telephony Settings C
62. row No protection 64 bit WEP 128 bit WEP WPA or WPA2 For 64 bit WEP define a 10 hex character key For 128 bit WEP define a 26 hex character key For WPA and WPA2 define an 8 to 63 character passphrase Mac Address Filtering Check the box to Enable MAC Address Filtering If any TE is already connected to the terminal wirelessly the MAC address of that TE will be detected and show up in the Add a Detected Device field e Using the Web UI 47 3500988 0001 Revision A WLAN Security Settings AR Security iS ALL SETTINGS Secure the Wireless Network using WPFPA2 Protechbon e es General Setup E Allow Others to seo your wireless Network Name 5310 OEnable MAC Address Fi ering fe IP Address DHCP lt gt gt zz a ay WLAN Security EE j 3600 ets Telephony OOO Ay i a Secunty MAL Address Filtering Features ADL ed Mec Addresses Add A Delected berie To add the detected MAC address click on the address to highlight it and then click Add It will now show up in the Allowed MAC Address field 48 e Using the Web Ul 3500988 0001 Revision A Telephony Telephony Settings Analog Power Savings This field turns off the 48V POTS supply voltage between calls in order to save power If you do not get a dial tone a few seconds after you take your analog handset off hook try changing this field to Disable Always on The 48V will always be On so the terminal will wo
63. rs in the Inmarsat network The terminal is optimized for transmitting HDR and uses standard BGAN bearers in the forward direction You can send and receive IP packets via Ethernet and WLAN interfaces In parallel with the packet data services the Hughes 9211 supports circuit switched voice and fax calls via standard POTS interface The Hughes 9211 offers you the following features and benefits e Small compact IP terminal with the following interfaces o Wi Fi access point b g n built in e Introduction 3500988 0001 RevisionA o RJ 45 Ethernet port o POTS RJ14 port for voice and fax o External Active Antenna port e SMS Remote Control with over air software upgrades e Fully compatible with Remote Terminal Manager RTM e Multi user capability for sharing a single unit e Selectable Quality of Service QoS up to HDR streaming e Full IP compatibility for Email file transfer FTP browsing VPN etc e Cost effective always on access charges only for data sent and received e UMTS IP based services e FCC and CE certified e Subscriber Identification Module SIM card security In this document the following names and abbreviations are used to identify the Satellite Terminal and your computer Term Definition Terminal Satellite Terminal TE Terminal Equipment your computer UT User Terminal satellite terminal About this User Guide e Introduction 3500988 0001 Revision A This user guide contains the most
64. rt contact information retrieved from the SIM card Website Telephone E Mail Troubleshooting Terminal Log Files This allows you to extract and save any of the following log files for troubleshooting purposes System Log Event Log Packet Log Circuit Log These files can be e mailed to Hughes directly for fault analysis if the user experiences any problems e Using the Web UI 55 3500988 0001 Revision A 56 e Using the Web UI 3500988 0001 Revision A This uses FTP to retrieve the files from the UT which can be blocked by some security software such as McAfee If you encounter problems check your PC security settings Reset Terminal to Factory Defaults Clicking the Restore to Defaults button will restore the UT back to the factory default settings and delete any of the user parameters that have been set up in the UT NOTICE Hughes highly recommends that the user exhaust all possible troubleshooting procedures before using this feature Reboot terminal Clicking this button reboots the terminal so that configuration changes can be saved into the configuration file or it can be used when just a simple reboot of the terminal is required Troubleshooting Possible Cause Possible Solution Terminal will not turn on Cannot get SIM card to lock into position The BGAN LaunchPad or web UI will not connect to the terminal Terminal is connected to the BGAN network but cannot obtain the requested
65. setup is not possible for data traffic message appears until the context is setup or an error is detected When taking down contexts from the menu these messages are possible context is deactivated or an error is detected NoCntxtActiv The TE for which context deactivation is being requested doesn t have a context setup at this time When sending SMS messages from the menu these are possible NotCSAttachd The UT is currently not CS attached so it cannot send an SMS message at this time Sending SMS The UT is sending the requested SMS message SMS Sent The UT has sent the requested SMS message SMS Failed The UT failed to send the requested SMS message If in pointing mode this message is possible on the LCD Insert SIM There was no SIM detected pointing can still continue but once complete No SIM will appear permanently and only emergency calls can be made this message remains on for about 1 minute then self clears At any time during operation this message is possible on the LCD e Using the LCD and Keypad 25 3500988 0001 Revision A Battery Low The battery is extremely low Plug in the DC cord to avoid automatic power off when the battery level becomes critical This message persists until the condition has been corrected or a button is pressed Table 3 Quick text Status Message Descriptions 26 e Using the LCD and Keypad 3500988 0001 Revision A Using the Web UI Accessing the Web UI Connection
66. ter and use the Hughes 9211 s internal web server From your terminal equipment e g PC enter 192 168 128 100 as the URL to access the Hughes 9211 s home page See Using the Web UI for more details e The Terminal Status page gives you all the information you need to point and register with the network Once you have a GPS fix and are pointed to the satellite as best you can click on the Register with Network button to start the registration process Settings Terminal Status Antenna Pointing Mode Connection The terminal is in pointing mode Not Registered Maximize the signal quality and then press Register with Network PS Not Attached CS Not Attached Signal Strength 53 6 dB Register with Network Signal Strength 53 6 47 ca 57 20 A Visible Satellite 3DGPSFix Satellite Name 5 1 4 Americas MD 147 37 45 5 Location Waiting Last Fix 29 Oct 2014 18 42 UTC BGAN Terminal WLAN Disabled Battery Only Battery Present 97 Internal e Using the Hughes 9211 3500988 0001 Revision A STATUS Connection P Registered t PS Attached to C5 Attached Beam NARROW 64 Signal Strength 66 6 40 lt 5 3D GPS Fix Location 32 89573 N 117 20220 W Last Fix 13 Nov 2014 00 04 UTC BGAN Terminal a WLAN On WPA Mains Connected Battery Charged 100 Internal e Once you are registered and CS and PS Attached you can then select the Quality of Service QoS for
67. the Web Ul 41 3500988 0001 Revision A 42 SMS Settings SMS MAILBOXES Send Recernve Saved Drafts Sam Messages ra t r SMS Settings e Using the Web UI 3500988 0001 Revision A On the SMS Settings page you can configure the default settings for messages NOTICE You must have a valid Service Center number configured in order to send messages The default Service Center number is 870772001799 Service Contra Curent Bernice Centre afr re N Fe Default Message Options Validity day Y Request status report C Add signature Sr wat Signature Characters Remaining 21 Signatura Remote SMS Feature Remote SMS Contral Remote SMS Password Predofined SMS Messages Default SS desbratron 1273456 7890 In the Remote SMS Feature section you can enable the unit to receive and act on special remote control SMS messages Contact your service provider for more information on this feature Before this feature can be enabled you must obtain the feature activation code from your service provider and activate the feature from the Features Web page You can configure the password that must be contained in remote control SMS messages Be sure to make a note of the password if you change it from the default Note If you activate this feature and do not change the password it is possible that other people may be able to send control messages to your unit Remote control messages will be deleted
68. ting the unit Check the SIM card and SIM subscription e Troubleshooting 3500988 0001 Revision A 59 60 Technology Overview GPS Obtaining a GPS Fix e Technology Overview 3500988 0001 Revision A The Global Positioning System GPS uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe In normal operation a GPS receiver such as that built in to the terminal needs to be able to receive signals from at least four satellites so that 1t can then calculate a latitude a longitude and an altitude this position fix is referred to as a 3 dimensional or 3 D fix If only three GPS satellites can be seen by the GPS receiver then the last available altitude measurement is assumed and the GPS receiver calculates a position fix based on latitude and longitude only This simpler position fix is referred to as a 2 dimensional or 2 D fix and is quicker and easier to obtain than a 3 D fix but may be less accurate The GPS receiver may take between a few seconds and a few minutes to obtain a GPS fix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal is able to start e Hot start if the GPS receiver is being used frequently that is in the last two hours it is regularly updated with data from the GPS satellites and so only takes a few seconds to obtain a GPS fix after being switched on e Warm start if a GPS
69. up to date information available on this product on the date it was generated It is focused on the specific information needed to operate the Hughes 9211 Land Portable Terminal For information on using LaunchPad please refer to the Inmarsat website where a copy of the Inmarsat LaunchPad Guide can be downloaded www inmarsat com support Package Contents When you unpack the Hughes 9211 Land Portable Terminal Kit package you will find the following e Upper Level o AC DC power adapter US Power cord EU power cord UK power cord o Ethernet cable o Lithium Ion battery e Lower level o Hughes 9211 terminal e Introduction 3500988 0001 RevisionA Do not tear the plastic cover on the lower level where the 9211 terminal is housed Lift the entire lower level up and unfold the side flaps to remove the 9211 terminal This packaging can be re used for shipping to other customers if needed Y our Service Provider will supply you with a Subscriber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to access the satellite network Note make sure the SIM card is provisioned for multiple PDP contexts to take advantage of the multiple users and remote management The SIM card may also have two 2 e Introduction 3500988 0001 Revision A MSISDN numbers associated with it for various Circuit Switched services e 4K Voice e 3 1KHz Audio Fax Minimum System
70. urs Up to 36 hours 1 9Kg 232 mm x 292 mm x 51 mm 5 C to 55 C 25 C to 55 C 0 C to 40 C 25 C to 60 C 20 C to 20 C is recommended for longer battery life 25 C to 80 C 95 RH at 40 C Operational wind loading with stand secured to ground 40kph 25mph IP 55 Compliant 200 2000Hz 0 3 m s MIL SPEC 810B Method 500 3 Procedure 1 19V 13 4A RJ45 port Ethernet 100BaseT RJ14 port POTS 802 11b g n WLAN Integrated User Interface GUI via LCD panel Web User Interface Web UI SIM USIM Slot behind battery AC DC adapter Rechargeable Li Ion battery 14 inch UNC threaded hole for tripod mounting Compass to assist pointing External Antenna options Note 1 Performance may be affected by a wide range of factors 2 The Hughes 9211 broadband satellite terminal operates on DC power which can be supplied by an AC or DC power source To comply with safety requirements the terminal must be powered with only an AC DC adapter or DC power adapter supplied or approved by Hughes 3 Recommend using external battery or power source for continuous Tx above 40 C 4 XL band 1668 1675 MHz operation available only within Alphasat I 4A F4 satellite coverage e Technical Specifications 63 3500988 0001 Revision A 64 Declaration of Conformity Hughes Network Systems LLC 9605 Scranton Road Suite 500 San Diego CA 92121 USA declare under our sole responsibility that the produ
71. your data connection by choosing either the Standard or Streaming connection e The screenshot below shows a Full HDR asymmetric data session that has been selected and setup with the network NOTICE e The bandwidth assigned to the terminal is shown as 427kbps 64kbps which is the initial reference bandwidth After a few seconds or once the device starts to send data a higher up link rate will be assigned e g gt 650kbps The Web UI will dynamically show the available bandwidth This information can be used to help with video codec settings for example Settings Terminal Status Current Connection STANDARD STREAMING Charged per Megabyte O Charged per Minute HOR Up 644k Dion Connect Disconnect 4 7kbps 64kbps 192 168 128 101 Full HDR 64 bgan inmarsat com 161 30 23 88 Visible Satellites Compass Direction l 4 Americas e Using the Hughes 9211 3500988 0001 Revision A 9 HUUMNES 9211 ia Terminal Status STATUS Current Connection Connection STANDARD STREAMING rd Registered t PS Attached Charged per Megabyte Charged per Minute t C5 Attached HDR Up 64k Down z Beam NARROW 84 ema Disconnect Signal Strength 66 8 680kbps 64kbps o Ss Connect using APH bgain inmarsat com x A 3D GPS Fix Details paisa Fenicia Owner Service aPno Globe 117 20220 W Last Fix 13 Nov 2014 192 168 128 101 Full HDR 64 bgan inmarsat com 161 30 23 88 00 04 UTC

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