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Hughes 9201 User Guide

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1. Resetting modem Wait 40 seconds 9 After about 30 seconds the new Software version will be indicated 122 BGAN Upgrader Fie Tools Help IP Address 132 168 128 100 Software Hew Software version Modem SY yversior 3 5 0 2 3 0 0 2 PIC Info Hew PIC version Modem PIC version Jul 10 Jul 10 Select the items above to Upgrade F eceved Release Information Restore Upgrade 5w Upgrade PIC Upgrade BGAN 9201 User Manual 10 The terminal has been successfully upgraded and the power and Ethernet connections can be removed 11 If you want to upgrade another terminal there is no need to close the BGAN Upgrader window Just repeat steps 2 through 10 but omit step 4 Note if you encounter problems downloading a file check the firewall and other settings on your PC such as McAfee Host Intrusion Prevention These can sometimes block FTP Note The upgrader has to be run with Administrator privileges If you see the following error on Vista or Windows 7 right click on the BGAN_Upgrader exe and choose the option Run As Administrator HNS_BGAN Upgrades ree Som Component MSWINSCK OCX or one of ts dependencies not correctly regatered 2 file is mesono of weld The following functions are also available from the pull down menu items in the Upgrader program File gt e Upgrade upgrade modem software same function as 5 above e Restore restores the
2. 2 Select the Power Interface check box to activate the ISDN 40V phantom power or uncheck the check box to turn off the power The ISDN interface Itself is always active 3 For a 4 Kbps speech call enter MSN 1 into the MSN Speech number text box To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port 4 Fora3 1 KHz audio call enter MSN 2 info the MSN Audio number text box To receive incoming calls you must program the same MSN into your ISDN fax machine connected to the ISDN port 5 For an Unrestricted Digital Information UDI call 64 Kops ISDN enter MSN 3 into the MSN UDI number text box Check the documentation supplied with your ISDN device for details on whether it is a UDI device 6 Fora Restricted Digital Information RDI call 56 Kops ISDN enter MSN 3 same as UDI into the MSN RDI number text box Check the documentation supplied with your ISDN device for details on whether it is an RDI device 7 Click OK to save the changes or Cancel to exit without saving Note You can use MSNs other than the ones above for any of the ISDN call tyoes But your ISDN equipment must be programmed with the same MSNs to accept incoming calls and you must use different numbers for soeech audio and UDI RDI calls Any changes to this screen require a re boot of the terminal fo save the new configuration Use the power button to gracefully power down and power back up
3. PROPERTIES SETUP Channel 11 STATISTICS FDP CONTEXTS WLAN WEP Security Disabled WEP SECURITY Edit WLAN Security Settings ACA ISDN SMS Es z Mati as FEATURES 4 BGAN 9201 User Manual gt WEP Security The Wireless LAN Security page allows the User to configure WEP for use when the terminal is communicating wirelessly to TEs Note that WEP Is the only form of wireless encryption offered on the terminal at this time Fields on this page include m WEP Protection Status Select On from the drop down list fo enable the Wireless Encryption Protocol WEP for added security When the terminal s WLAN interface is enabled the WLAN LED Is either green WEP is enabled or red WEP is not enabled When the LED Is red any computer with a WLAN interface can detect the terminal s WLAN SSID and connect to it automatically Therefore it is recommended that WEP Security be configured enabled Hughes Control Pad Wireless LAN Securi nn E WEP Protection Status BEAM HARROW g4 T 128 bit WEP 64 bit WEP par LC WEP Key 1 351785000079930123456789AB Default MAINS WLAN On s PROPERTIES Note Only Key 1 is supported for 128 bit WEP mode a SETUP 3 a STATISTICS SSID Broadcast Enable PDP CONTEXTS roadcast Enable v a WLAN MAC Filtering u WEP SECURITY s ACA MAC i 00 90 48 F2 D1 25 MAC Ge EF PE EP EE PE PE ISDN mac 2 FF FF FF FF FF FF
4. BGAN LaunchPad 4 0 4T2 Ioj x File Terminal BGAN services Update Help p p E TTT ETI E TIT iia ieee Y a d w Phone Text Usage Services Support r Welcome to BGAN 5an Diego x Global Coverage Register with network now Americas Antenna angle 47 Compass direction 55E 147 Ma E LEE EEE fe Connected to Status Signal strength igerem 1 In pointing mode To use Inmarsat services please setup the BGAN terminal DY p QJ GPS New inmarsat Correctly point the terminal using one of the methods described below When you are ready to register with the network click on Register with Network now Refer to Registering with the BGAN Network Note You can also register with the network by pressing the Audio button on the terminal for 3 4 seconds Alternatively if you have an ISDN handset connected to the terminal you can exit pointing and register by pressing the 1 keys Once the GPS light goes out on the terminal the terminal is registered with the network 4 When you have successfully registered with the network your position will be disolayed on the map but only if allowed by local regulations 5 You can now make phone calls or set up data connections as described later BGAN 9201 User Manual 15 POINTING USING THE BGAN TERMINAL SIGNAL QUALITY LEDS To point the antenna using the LEDs 1 Set the angle and position of the BGAN terminal using the compass and th
5. a gt ES dt AY BGAN 9201 User Manual 13 5 After you have positioned the Terminal at the desired angle tighten the knobs by turning them away from the unit Tighten them so that they are firm and hold the angle but are still movable in case further adjustments are needed Note that both knobs will gradually tighten if you push the unit to a lower angle This can help with locking the unit when the desired protractor angle is close to 90 degrees 6 You can use the built in compass for pointing the terminal in the correct direction Refer to the Antenna Pointing section for further instructions Do not stand in front of the Antenna The Satellite Terminal emits radio frequency energy when in operation Do not stand or place objects in front of the antenna while the terminal is operational Warning 14 BGAN 9201 User Manual USING THE BGAN LAUNCHPAD SOFTWARE Start the BGAN LaunchPad application on your computer The Setup Screen is shown below in Pointing Mode 1 Confirm your nearest city in the information box to the left of the map You can change it by clicking on the map at your current location or click on nearest city and then select from the list Your location will be used to determine the recommended antenna angle and compass direction to any visible satellites LaunchPad gives the compass direction in both degrees and direction the compass shows direction as North South East and West with 10 degree divisions
6. 19000 OOOOOD The main processor has The main processor has failed tostat to start Notei 1 The main processor has detected a fault in its Note 1 memory G er sc er B B The terminal SW is not properly installed e Br ecjec er B The terminal SW is not properly installed G G The main processor has detected a fault in the Note 1 Ethernet interface GIG BG The main processor has detected a fault in the Note 1 USB interface amp BR BG BG Br The main processor has detected a fault on the BGAN 9201 User Manual Ja e peenar arrana O a E a O O ee Cod ad fag ad p The main processor has detected a fault in the Note 1 ASIC GiG G BG The main processor has detected a fault in the Note 1 transmitter Gi G G BG The secondary processor has detected a fault in Note 1 its memory e e 6 8 BR BR The secondary processor has failed to start Note 1 Remove all data cables and power cables from the terminal remember to remove the battery Wait 30 seconds then reconnect power and re start the terminal If this does not clear the failure follow the troubleshooting procedures below Note2 Re load the terminal s software TROUBLE SHOOTING BOOT MODE PROBLEMS If a software upgrade fails the UT will come up in boot mode and the LEDs will be lit up as indicated in the above chart A limitation in this mode is that the DHCP server is not enabled If the communication to the UT cannot be established then you have t
7. Hughes 9201 User Guide P N 3500152 Version 5 0 DY inmarsat Copyright 2010 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks All trademarks marks names or product names referenced in this publication are the property of their respective owners and Hughes Network Systems LLC neither endorses nor otherwise sponsors any such products or services referred to herein HUGHES and Hughes Network Systems are trademarks of Hughes Network Systems LLC INMARSAT is a trademark of the International Mobile Satellite Organization The Inmarsat LOGO and the trademark BGAN are trademarks of Inmarsat IP Company Limited All trademarks are licensed to Inmarsat Limited inmarsat SAFETY IN
8. mac7 FF FF FF FF FF FF ae SMS es M2m Mac 3 FF FF FF FF FF FF Mace FF FF FF FF FF FF a FEATURES MAZ 4 FF FF FF FF FF FF Macg FF FF FF FF FF FF MAC 5 FF FF FF FF FF FF mac 10 FF FF FF FF FF FF Cane O E Encryption Level 64 or 128 bit WEP Encryption can be enabled To switch from one level of encryption to another click the button in the upper right corner of the page m WEP Key 1 Default WEP keys are formulated using the IMEI number of the terminal If you want to use different WEP keys please use the following table as a reference when entering the new WEP keys o Hexadecimal 128 bit Requires 26 characters Recommended o Hexadecimal 64 bit Requires 10 characters When using 64 bit WEP Encryption additional WEP Keys appear on the page Note If WEP is enabled you must provide other WLAN users with the proper WEP key in order for them to connect to the terminal wirelessly SSID Broadcast For added security you can choose to not broadcast the terminal s WLAN SSID Note this feature does not work with older 9201 units equipped with the Agere Wireless LAN card These units are marked MCN 3003920 0001 E MAC Filtering For added security click on ENABLE from the drop down list and then you can define up to 10 selected MAC addresses that are allowed to connect to your WLAN Note To find out the MAC address of a PC go to a DOS prompt and type ipconfig all For Mac OS X under the Apple Menu go to
9. 32k v Password 46 BGAN 9201 User Manual gt PlISDN You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Terminal s ISDN port with the supplied ISDN cable which is the same as the Ethernet cable This web page allows you to activate 40V power sourcing on the ISDN interface and set MSN numbering options Hughes Control Pad ISDN Pro nn ISDN Power Sourcing on off BEAM REGIONAL 13 w a 2 MSN Speech MAINS WLAN On MSN 3 1 KHz PROPERTIES MSN UDI SETUP MSN RDI STATISTICS E E l f Trigger for bid baie bie ied m call type Bearer e WEP SECURITY a ACA l ISDN Apply Cancel ae SRS 3 a M2M me FEATURES 1 ISDN Power Sourcing To turn on the ISDN power sourcing click on the On radio button The ISDN device should receive 40V power immediately via the ISDN cable This field should be on unless you never use ISDN or are using an ISDN device that has its own Dower source 2 MSN Speech By default MSN 1 is entered into the MSN Speech number text box To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port 3 MSN 3 1 KHz audio By default MSN 2 is entered into the MSN 3 1 KHz Audio number text box To receive incoming calls you must program the same MSN into your ISDN fax machine connected to the ISDN port 4 MSN UDI Unrestricted Digital Information By default MSN 3 is
10. Currently Defined PDP Contexts Select ID i Pei aiai 192 168 128 101 APN BGAN INMARSAT COM a 161 30 23 217 QoS Background DNS1 172 30 194 8 DNS2 172 30 194 11 Deactivate Clear Add a New PDP Context CID Local IP Address 1927 168 128 101 APN Name BGAN INMARSAT CO Requested QoS Background Username ft Password EN u PROPERTIES m WLAN e SETUP eE WEP SECURITY e STATISTICS PDP CONTEXTS E ACA eE ISDN m M2M E SMS m FEATURES BGAN 9201 User Manual gt MoBILE WEB ACA PAGE There is insufficient room to display all the ACA IP address ranges on mobile version of the ACA page To configure IP address ranges for different ACA QoSs select the required IP range and then press Update BGAN 9201 User Manual IP ACA PROPERTIES DHCP Address Range USIM APN Name 192 166 126 101 to 199 BGAN INMARSAT COM ACA Settings for TEs with Static IP Addresses Select IP Range Mel Status n of Low IP Address 192 168 128 200 High IP Address 192 168 128 209 Qos Background APN Username Password ACA Settings for TEs Using DHCP Assigned IP Addresses Dynamic Background off Oo ACA Only DA NOTE DA Data Activated context PROPERTIES m WLAN a SETUP e WEP SECURITY ae STATISTICS PDP CONTEXTS ACA E ISDN a M2M E SMS e FEATURES 59 inmarsat LAUNCHPAD SOFTWARE INSTALLATION SUPP
11. DEDICATED STREAMING CONNECTIONS If required you can set up one or more dedicated streaming connections for applications such as live video and FIP using only one TE A dedicated streaming connection ensures that a selected application does not have to share the connection with any other traffic from that same TE The Terminal supports up to ten dedicated connections alongside the primary connection through the use of Traffic Flow templates TFT s A dedicated streaming connection is charged by the length of time that the connection Is live LaunchPad displays an information note if you are about to open a streaming connection or open two or more connections at the same time Refer fo About PDP Contexts for details on how LaunchPad manages data connections 74 BGAN 9201 User Manual VPNs If you require extra security when transmitting data you can add a VPN connection to LaunchPad and use this connection to run a VPN application on your computer When your VPN connection is open and the VPN application is running communications between LaunchPad and the Terminal are closed down Therefore when a VPN connection is open information about the Terminal does not display on the LaunchPad status bar ISDN DATA Data can be sent and received via the ISDN interface on the BGAN IP Terminal To make use of this service you will need to connect an appropriate ISDN terminal equipment Examples of ISDN equipment are ISDN cards in PCs or MACs ISD
12. Do not use near fuel or chemicals QUALIFIED SERVICE Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment BATTERIES AND ACCESSORIES Use approved batteries and accessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric shock or injury The AC power adapter is for indoor use only If has an indoor operating temperature range of 0 C to 40 C and provides an output voltage of 19 VDC The storage capacity of the battery decreases when operated The terminal will only charge the battery when the temperature Is within the range of O to 45 C CONNECTING DEVICES Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions BGAN 9201 User Manual PACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If as a pacemaker user you are still concerned about interaction with the Satellite Terminal we suggest you follow these guidelines mM Maintain a distance of 30 cm between the Terminal and your pacemaker
13. P OBTAINING A GPS FIX Your Satellite Terminal contains an integrated GPS receiver that is used to provide location information to the BGAN network GPS location information is required to register with the BGAN network and the terminal automatically tries to get a GPS every time it is powered on The GPS antenna is located in the main antenna For optimum GPS signal reception make sure the Terminal is placed in a horizontal position pointed towards the sky Since the GPS receiver needs to see at least 3 satellites it should have visibility of a large part of the sky without obstructions from buildings mountains or trees To accomplish this it might be necessary to take your Satellite Terminal out to a clear space to obtain a new GPS location It may be possible to obtain a new GPS location in a less favorable circumstance but the time to get the fix may be longer Once the terminal gets a GPS fix it stores the location and the terminal can be moved to a more convenient working area such as inside a building by a window facing the BGAN satellite GENERAL INSTRUCTIONS 1 Take the Satellite Terminal outside and lay it down flat Verify that the unit has an open view of the sky to get a GPS fix 2 Power up the Terminal The GPS LED will start to flash green indicating the terminal is getting a GPS fix 3 Monitor either the BGAN LaunchPad GPS indicator or the Terminal s GPS LED for the status of the GPS fix It may take a few minu
14. PDP CONTEXTS WLAN WEP SECURITY ACA ISDN SMS M2M FEATURES Hughes Control Pad Connection Control Global IP ID Local IP Address APN Address O05 DNSi DNS2 1 192 168 128 101 BGAN INMARSAT COM 2 192 168 128 102 BGAN INMARSAT COM 161 30 22 202 i 172 30 194 8 172 30 194 11 gt s a 7 1o 192 168 128 32k v APN Name BGAN INMARSAT COM Username Password oO u 5 n o PDP Contexts Page Example CID 1 Inactive CID 2 Active Activating Multiple PDP Contexts To activate multiple PDP contexts for additional TE devices follow the same procedures above Each time you activate a context for a particular local IP address it will show up in the table similar to the screen shot below C NO mm BEAM NARROW 84 BATT Ld MAINS WLAN Off PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ACA ISDN SMS M2M FEATURES Hughes Control Pad Connection Control ID LocalIP APN GloballP oos DNS1 DNS2 1 192 168 128 101 BGAN INMARSAT COM 161 30 22 200 Background 172 30 194 8 172 30 194 11 2 192 168 128 102 BGAN INMARSAT COM 161 30 22 202 eae 172 30 194 8 172 30 194 11 _Deactivate_ Clear i z 8 gt 1o sia CID v APN Name BGAN INMARSAT COM Local IP 192 168 128 102 Username BGAN 9201 User Manual 4 ke ii P WLAN m P The Wireless LAN web page allows the User to enable disable and configu
15. PDP type that is static or dynamic address the QoS requested for this context the APN of the external network to which connectivity is requested the user s identity IMSI and any necessary IP configuration parameters for example security settings 3 Onreceiving the Activate PDP Context message the Core Network checks the user s subscription record to establish whether the request is valid If the request is valid a virtual connection is established between the Terminal and the Core Network and data transfer can then take place between the Terminal and the external data network within the scope of the current PDP Context The PDP Context Is stored in both the Terminal and the Core Network A single Terminal may have multiple PDP Contexts each with different QoS profiles The primary PDP Context is a PDP Context with default QoS profile attributes and is always activated first All other PDP Contexts with the same PDP Address are secondary PDP Contexts Secondary PDP Contexts share the same PDP Address and connect to the same APN but may have different QoS profiles BGAN 9201 User Manual 131 gt WLAN Wireless Local Area Networking WLAN enables two or more computers equipped with wireless adapter cards to share resources A wireless network Comprises of two or more Computers each equipped with wireless adapter cards forming a network When the computers are within range of each other each computer has access only to the resource
16. SIM Hughes Control Pad SMS Remote Management Settinc eS Inbox Sent Drafts Compose Settings Remote Settings REGIONAL 13 Lo MAINS WLAN On SMS Remote Control Enable Disable PROPERTIES SETUP SMS Remote Password HUGHES STATISTICS For Remote SMS Authentication when Service is 52 PDP CONTEXTS enabled WLAN WEP SECURITY ACA l ISDN SMS App Cancel M2M FEATURES BGAN 9201 User Manual gt gt M2M The M2M page allows you to configure features specially designed for unattended units e g Units used for Machine to Machine applications such as SCADA Hughes Control Pad M2M nn Emm Sends a PING to keep the context alive and Context Watchdog test connectivity If ping fails and the unit BEAM REGIONAL 13 cannot recover resets unit a as Context Watchdog on off Primary Ping IP Address 0 0 0 0 MAINS WLAN On a PROPERTIES 3 Secondary Ping IP Address 0 0 0 0 Optional a SETUP Tertiary Ping IP Address 0 0 0 0 Optional a STATISTICS PDP CONTEXTS Number of Pings WLAN Time between Pings 20 utes WEP SECURITY 3 minos ACA Ping Required a ISDN Always send ping even if other data sent recently O Yes No SMS 3 lt On Cantey When enabled disables all other forms of M M Always On Context ACA and only one user device is supported FEATURES Always On Context On off 192 166 126 200 1f the Local IP address field
17. a router or a switch If a hub or switch is used the BGAN terminal will allocate private IP addresses to each TE connected to the hub and so each TE will be able to have a primary PDP context If a router which includes a NAT is used the whole private network would appear as a single device to the BGAN terminal and so the TEs connected to the router will share a single primary PDP context The NAT in the router would assign IP addresses within its own subnet Multiple computers connected via the WLAN interface will each be allocated a private IP address gt MANAGING CONTACTS The Contacts window enables you to manage your Phone and Text contacts You can add a new contact edit or delete an existing contact In addition you can export a contact to a file on your computer or import a contact from any file on the computer The Contacts screen shown below displays when you click on the Phone icon or the Text icon on the launch bar 5 BGAN SIM Contacts I Search 60 al Mame 9201 on roof Mumber 870772420035 9701 on root S 93550 c11 S C2 on root 5 Contacts are stored in the BGAN SIM From this window you can mE Create or Add a New Contact m Edit a Contact mM Export a Contact to a File E Import a Contact from a File Click on a contact name in the Contacts column to display the details of the contact alongside You can also search for a contact by typing in the first few letters of the contact
18. 4 Network Monitor Driver O iPass Protocol IEEE 802 1x v 3 1 9 Intemet Protocal TCP IP Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected Notify me when this connection has limited or no connectivity The following screen appears Click on the radio button that says Use the following IP address The static IP address information below should be entered IP Address 192 168 128 101 Subnet Mask 255 255 255 0 Default GW 192 168 128 100 Click on OK to confirm the entries Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 128 101 Subnet mask 255 255 255 0 Default gateway 192 168 128 100 Use the following DNS server addresses Preferred DNS server Altemate DNS server To verify the connection to the terminal open a DOS command window and at the DOS prompt try pinging the UT by typing ping 192 168 128 100 If you get 4 replies back you know you have connectivity to the UT Once you have connectivity to the UT then you can u
19. Connecting Terminal to PC and other devices via WLAN interface Locate the terminal and computer to reduce any obstructions between them and locate them closer together Ensure the appropriate MSN is programmed into the ISDN device see Voice Telephony Services and ISDN Data Ensure the appropriate MSN is programmed into the terminal see ISDN Equipment Enable the ISDN interface from the BGAN LaunchPad or web UI see ISDN Equipment Alternatively turn the terminal off then turn it on and immediately connect the ISDN device Exit antenna pointing BGAN 9201 User Manual Terminal is connected to the BGAN network but cannot obtain the requested Quality of Service Terminal does not obtain a GPS fix You hear a continuous beep from the terminal when you connect an ISDN device to the ISDN port None of the above solutions resolve the problem The terminal is not optimally pointed at the satellite Terminal s location limits visibility of 4 or more GPS satellites See Field Service Bulletin FSB0306 01 odf for instructions on tightening chassis screws around GPS antenna area The ISDN device is trying to draw too much power from the satellite terminal s ISDN interface The device you are connecting Is not an ISDN device It might be an Ethernet device that you are accidentally connecting to the ISDN port Terminal may have a hardware or software fault and needs to be re booted BGAN 9201
20. E Maintain a distance of two meters from the front of the unit s antenna mM Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately HEARING AIDS Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making It very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal BGAN 9201 User Manual y ee CONTENTS SAFETY INFORMATION l Warning Symbols Used in this MANUOIL ssssesssesssesessssssrrrrrrrrrreeseeeeessseeens i Warnings for Satellite Terminal eseeeeeeeeeeeeeoeeeeeeererereeeeeeeeeeeeeeeeeeeeeeereeeeee i CONTENTS IV INTRODUCTION ADOUT WMS POOUC erea E A EEE EE EOT EEEO POO Wis U G Se areca a sere cis E E E 2 Cova SF alates cere EAE E A AT 2 FO KOJE C ONON aaa 3 MINIMUM System Requirements ccceeceeeccecsccceeccssscsesssceescesseeeessecseeeees 3 GETTING STARTED 4 PATFOGUCTION to Gening Stared ccevcsssesessonsparactexsecasteendenscasesenssnartencenecereets 4 Seling UO OUr SrA Gl eenas apni 4 TO OOS BAE Yee cers sanceonssoncntencincxeenecouessssareesnsataueoesstacreedconceuesees 6 STING BGAN ONC A sree ase 7 Opan TOFS Fenna
21. Fixed Mount Kit accessory This kit includes all the installation brackets mounting hardware tools and instructions fo complete the installation except for the screws bolts etc required to mount it to the structure Proper installation ensures that the terminal is always correctly pointed at the satellite Once properly mounted the terminal can then be left alone for an extended period of time without having to be re pointed or set up The Fixed Mount Kit accessory can also be re used to install the terminal in different locations When mounted in a location where access to the terminal may not be straightforward for example mounted high on a wall you may want the terminal to recover automatically after a power outage To permit this the following automatic mode settings are recommended see the Automatic Mode section on page 88 for more details E Auto on mode is enabled m LED off mode is enabled mM Antenna pointing bypass is enabled or Point Once mode is selected E Automatic context activation ACA is enabled or an Always On context is configured see the M2M Web page mM SIM PIN entry is disabled In addition it is recommended that the battery be removed to prevent it from being damaged at extreme temperatures gt M2M OVERVIEW The 9201 BGAN Terminal can be used unattended in a Machine to Machine M2M scenario e g for SCADA applications For this scenario the terminal should be configured as described below Not
22. Flashing Red Fault detected Flashing Green Operating on battery power or the power button has been pressed and the terminal is powering down BATTERY LED The Battery LED indicates the battery status and functions differently depending on whether the terminal is powered from an external power adapter or from the internal battery LED While on External Power Status Off No battery Green Battery fully charged Flashing Green Battery charging 26 BGAN 9201 User Manual Flashing Red Battery Fault not charging LED While on Internal Battery Status Off Unit is off Green Terminal on in pointing mode Flashing Green Terminal on pointing completed Flashing Red Terminal on battery low Power LED Is green fast Flashing Red Terminal on battery fault detected Power LED is also flashing slow red POINTING LEDS ee00009 These six two color LEDs are used during power up Antenna Pointing and ACA Automatic Context activation see ACA Section on page 45 for details When the terminal is powered on the power LED turns green As the Satellite Terminal progresses through the power on self tests each of the 6 pointing LEDs turn green or red green in turn and then turn off if the terminal successfully completed power on self test See the Power On Self Test section on page 117 for full details These LEDs also indicate the signal quality during antenna pointing see the Antenna Pointing section on page 16 for
23. Integrated Services Digital Network ISDN and WLAN interfaces over the Inmarsat BGAN satellite network The 9201 unit offers you the following features and benefits 492 Kops data transmit and receive Speech 4Kbps ISDN voice 3 1KHz audio ISDN data 64Kbps WLAN access point Multi user capability for sharing a single unit Selectable Quality of Service QoS Full IP compatibility for Email tile transfer FTP browsing VPN etc Cost effective always on access charges only for data sent and received UMTS IP based services WLAN FCC CE and GMPCS certified Subscriber Identification Module SIM card security LED indicators and audio pointing aids for obtaining an Inmarsat satellite signal GPS and WLAN status LEDs Built in battery for operation when AC power is not available Built in antenna with look angle and compass guides on the unit Support for optional external passive antenna The unit is easy to install and connects in minutes It is built for Use in fixed semi fixed and portable environments The rugged design allows the unit to be installed outside in extreme weather conditions for extended periods of time and the small size and weight lets you easily move it from site to site The Satellite Terminal carries a warranty for 12 months from the date of sale Contact your Service Provider if you have questions about the warranty or need to return the terminal for repair In this document the foll
24. Not all computer Operating Systems will convert ASCII to hexadecimal when setting up a WLAN connection If you have any problems please use the hexadecimal WEP key to connect your computer to the terminal Up to a total of eleven users can access the Satellite Terminal simultaneously through the Ethernet USB and WLAN interfaces For example a hub or router may be connected to the terminal s Ethernet port thereby allowing multiple computers to have access note that if a hub is used each computer can have its own PDP Context but if a router is used then all connected computers must share one PDP Context 24 BGAN 9201 User Manual gt gt TERMINAL FEATURES USIM SIM CARD The USIM card contains an identity that uniquely identifies a subscriber The USIM provides storage for subscription and subscriber related information Access to the USIM and therefore to the BGAN system can be restricted to an authorized user or number of users using the USIM Personal Identification Number PIN The PIN is stored securely in the USIM The USIM personalization feature ensures that access to a terminal or other user equioment can be restricted to an authorized USIM The USIM and the terminal share a code stored securely in the USIM and the terminal If a USIM fails to prove its knowledge of the code it is denied access to the terminal If the USIM is removed during operation the terminal will deactivate any active PDP contexts detach
25. Off Streaming 64K 00 12 26 PROPERTIES Streaming 128K 00 G3 21 ae SETUP f STATISTICS Streaming 176K 00 O3 10 a PDP CONTEXTS Streaming 256K oo oS 50 a WLAN Streaming X STREAM 00 00 00 e WEP SECURITY e ACA e SMS a 7 a MOM 7 Lifetime Rx 275 336 MB s FEATURES Lifetime Tx 64 813 MB Streaming 32K 01 05 04 Streaming 64K 00 45 05 Streaming 128K 00 15 04 Streaming 176K 00 03 38 Streaming 256K 00 13 17 Streaming X STREAM 00 00 00 Lifetime OO 36 19 Latest call 00 00 00 Trip 00 36 19 Note If the UT power is abruptly disconnected for some reason the UT will not be able to save the statistics to flash and hence the statistics for the session may be inaccurate 38 BGAN 9201 User Manual pp PDP CONTEXTS PAGE The PDP Contexts page allows the User to setup and configure PDP Contexts for any TE that is connected or even not connected yet to the UT To activate a PDP Context go to the bottom of the page You will see the CID Context ID Local IP Address Requested QoS APN Username and Password fields hes Control Pad Connection Control cino a ID Local IP Global IP gt Address APN Address QoS DNS1 DNS2 BEAM REGIONAL 12 1 Clear am L J a IN WLAN et a a STATISTICS a PDP CONTEXTS i Activate Clear WLAN e a WEP SECURITY gt A A ee 0 SMS an Clear a M2M E CID APN Name
26. Password boxes then click on Create Context The new connection will show up in the connection table see screen shot below for example Note In Relay Mode you can only have one context and it must be configured to use CID 1 hes Control Pad Connection Control coo ID Local IP Global IP O Address APN Address oS DNS1 DNS2 BEAM NARROW 84 1 192 168 128 101 BGAN INMARSAT COM 161 30 22 200 Background 172 30 194 8 172 30 194 11 a 2 a sate p a PROPERTIES 5 a SETUP PDP CONTEXTS WAN 8 a WEP SECURITY Z A f a i ee 1 Ces a M2M FEATURES CID Q APN Name BGAN INMARSAT COM Local IP 493 168 128 102 Username QoS Background v Password Operation Successful Create Context Background Context activated for 192 168 128 101 Once the context has been setup whether it is successful or not the context field row in the table will always be populated until you click on the Clear box This allows you to be able to retry re activate using the existing context parameters see CID 1 below You can fell if a context is active by looking to see if the Global IP Address and DNS fields are populated on the context s row in the table If they are populated the context Is active AO BGAN 9201 User Manual C NO a BEAM NARROW 84 BATT Ld MAINS WLAN Off PROPERTIES SETUP STATISTICS
27. SUBSCRIBER NUMBERING MSN ISDN supports Multi Subscriber Numbering MSN MSN is a facility whereby more than one telephone number can be allocated to an ISDN line The BGAN Satellite Terminal assigns different MSNs for Voice 3 1KHz Audio UDI and RDI devices Each incoming call will be directed to the appropriate MSN depending on the type of call This allows to route incoming calls to the correct ISDN device e g ISDN phone data card or Fax gt PDP Context A Packet Data Protocol PDP Context defines connection aspects such as routing Quality of Service QOS security and billing between a mobile user terminal such as the BGAN Terminal and a data network PDP Contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMITS based 3G networks worldwide for transmitting data In order for a user to be able to transfer data across a network a PDP Context must be activated in the Terminal and associated Core Network The procedure for this is as follows 1 After registration with the network the user activates a PDP Context using an application on the computer or Terminal and requests sufficient radio resources that is power and bandwidth to support the context activation procedure 2 Once the resources are allocated the Terminal sends the Activate PDP Context request to the Core Network This request includes key information about the mobile user s PDP address for example an IP address
28. Select the default Use Dynamic Network Assigned DNS Servers 4 If required check the Use Header compression check box fo turn on header compression If required check the Use VPN with this connection check box and select a VPN from the drop down list Note This option does not display if you are configuring a VPN connection using Profile Manager 6 Click on Apply to save the displayed configuration and continue editing the connection click on OK to save the displayed configuration and exit the configuration screens or click on Cancel fo edit without saving BGAN 9201 User Manual 103 CONFIGURING RESTRICTIONS Using the Settings tab you can set restrictions on the selected profile To set restrictions 1 Click on the Settings tab The Settings screen displays as shown below User Profile Maker File Help ese General Connections Settings Support Launchpad restriction Launchpad features can be restricted Select the level of restriction required No restriction O Medium restriction the user cannot change connection settings i e icons in the launch area cannot be added deleted of configured O Maximum restriction the user cannot change connection settings or BGAN device settings BGAN device settings include SIM PIN BGAN device interface settings and telephony settings F Disable control of all open connections in the device This restriction is useful when working in a group Disablin
29. Traffic Flow Template for the dedicated connection from the list 7 Select the desired and minimum streaming data rate for this connection 8 Check the Use error correction check box if you want to turn error correction on 7 Click on Apply to save the displayed configuration or click on Cancel to exit without saving BGAN 9201 User Manual 81 CONFIGURING CONNECTION QUALITY To configure the Connection quality for a data connection 1 Either From the LaunchPad Data Screen right click the icon you want to edit Or From the LaunchPad Data Screen click on Advanced select the icon you want to edit and click on Edit Or To create anew connection From the LaunchPad Data Screen click on Advanced then click on Add new Connection select Standard IP or Streaming IP or BGAN X Stream IP Data Connection and click OK Primary Connection Routing Select APN BGAN INMARSAT COM y Icon label IF Configuration Use Dynamic Network Assigned IF Address IP Data service O Use Static IP Address LS Standard 2 BGAN X Stream Use Dynamic Network Assigned DNS Servers Streaming O Use Static DNS Server Streaming Parameters Desired Rate 32k Ww Minimum Rate Use Header compression Use error correction 2 Enter a name for the connection in the field next to Icon label 3 Select a Connection class This can be either Standard Streaming or BGAN X Stream If you choose Streaming the Streaming Pa
30. Useful for transferring small amounts of data since traditional TCP is often slow with smaller data transfers Increased window size improves TCP performance in larger bandwidth applications Delay based congestion control ensures high transfer rates and less delay TCP PEP software can be downloaded from the Inmarsat web page You can enable or disable TCP PEP and monitor any errors using the TCP Accelerator screen mM From BGAN Launch Pad main menu select BGAN Services gt TCP Accelerator The TCP Accelerator screen is then displayed To turn on TCP PEP select ON from the drop down in the TCP PEP State and then hit Apply TCP PEP Status Actie Connections 2 TCP PEP State Active For Ge Mins Apel 96 BGAN 9201 User Manual Exit RESET AND RESTART FEATURES EXITING LAUNCHPAD You can exit LaunchPad and leave any active connections open Refer to Closing a Data Connection or Closing a Connection in Multi User Mode for details Exit LaunchPad as follows 1 Click File gt Exit BGAN LaunchPad The Shutdown Confirmation dialog box displays Shutdown contirmation A Gre you sure vou want to shutdown the BGANLaunchPad _tes no 2 Click Yes to confirm shutdown or No to cancel RESETTING THE TERMINAL SECURITY CODE If you have the required access privileges you can reset all the configuration settings of the Terminal to the factory default Note that your current set
31. and ask permission to associate with it The SSID is not intended as a security measure it is used only to identify different networks 132 BGAN 9201 User Manual y X inmarsat TECHNICAL SPECIFICATIONS Weight Dimensions Battery Life actual performance based on range of factors and actual usage Humidity Temperature Water amp Dust Transmitter power Antenna characteristics 2 8 Kg terminal with battery 27 5 CM x 34 5 cm x 5 0 cm Transmit 162 Mbits Receive 864 Mbits 36 hours standby time standard battery 95 RH at 40 C 25 C to 60 C operating 25 C to 80 C storage IP 55 standard 2OdBW EIRP maximum Nominal gain 15dBi nominal 3dB beam width 20 degrees The Satellite Terminal carries a warranty for 12 months from the date of sale Contact you Service Provider if you have questions about the warranty or need to return the terminal for repatr BGAN 9201 User Manual 133 DECLARATION OF CONFORMITY Hughes Network Systems LLC of 9605 Scranton Road San Diego CA 92121 USA declares under our sole responsibility that the product Hughes 9201 Satellite IP Terminal to which this declaration relates is in conformity with the following standards and or other normative documents ETSI EN 301 444 ETSI EN 300 328 ETSI EN 301 489 1 ETSI EN 301 489 17 ETSI EN 301 489 20 IEC 60950 1 Council Recommendation 1999 519 EC We hereby declare that all essential radio test suite
32. connection can be open when a VPN application is running LaunchPad closes all other functionality related to the Terminal while a VPN connection is open and a VPN application is running For this reason you must carefully select when to open a VPN connection so that other operations are not affected To configure a VPN icon and VPN icon name and launch an application with the VPN icon 1 Click on the Data icon in the launch bar to display the Data Connections tab 2 Click on Advanced to display the Connection Configuration window 3 Click on Add New Connection to display the connection configuration screen 4 Select Create new VPN IP Data Connection and click OK VPM connection Routing Select APN EGAN INMARSAT COM T IF Configuration Use Dynamic Network Assigned IP Address IP Data service O Use Static IP Address Standard Use Dynamic Network Assigned DNS Servers Streaming O Use Static DNS Server Streaming Parameters Primary DNS Server Secondary DNS Server ae Lise Header compression 5 Type in a name for the VPN connection in the Icon label text box The name and icon that you select here will disolay when you open the Data tab in LaunchPad 6 You can now configure the VPN Connection Quality and Routing Options The way to do this is identical to other data connections For full details see Configuring Connection Quality and Setting Up Routing Options in the Adding Or
33. details WIRELESS LAN LED m This LED is green if the terminal s Wireless LAN is on and Wireless Encryption Protocol WEP is enabled m This LED ts red if the Wireless LAN is on and WEP is disabled BGAN 9201 User Manual 27 m If the Wireless LAN is enabled and the terminal is operating on battery power alone this LED flashes to save power after the unit exits pointing GPS LED The GPS unit in the Satellite Terminal will attempt to get a GPS fix each time the unit powers up The GPS LED indicates the state of the GPS fix see the Obtaining a GPS Fix section on page 7 for details COMPASS Use the compass during the Antenna Pointing process to point the terminal in the direction of the satellite The BGAN LaunchPad software can be used to determine the correct direction North is O degrees East is 90 degrees South is 180 degrees and West is 270 degrees with each division on the compass corresponding to 10 degrees The compass accuracy can be affected if the terminal is placed close to magnetic fields or ferromagnetic materials SOLAR PANEL COMPATIBILITY The terminal is compatible with several solar panels The easiest way to interface to a solar panel is through the supplied DC Power Adapter The output of the DC power adapter is plugged into the terminal with the input cigarette lighter adapter connected to the output of the solar panel The terminal has been tested to work with the following solar panel
34. does not fit into your power outlet use the travel adapter You can operate the Satellite Terminal while the battery is charging You are now ready to install the BGAN LaunchPad Software 6 BGAN 9201 User Manual Pi INSTALLING BGAN LAUNCHPAD As q first step Inmarsat recommends that you install the BGAN LaunchPad Software on your computer You can use BGAN LaunchPad to open and manage data connections manage and monitor terminal operations and monitor the status of the connections between your terminal and your computer Alternatively you can use the Web based User Interface UI built into the UT by navigating your web browser to 192 168 128 100 To install BGAN LaunchPad on your computer Download the latest LaunchPad from www inmarsat com support If you need more details go to the section LaunchPad Software Installation on page 60 When you start the BGAN LaunchPad application on your computer TE and connect to the Terminal the Terminal will query the current USIM SIM card to see if the Personal Identification Number PIN is enabled If the PIN is enabled the BGAN LaunchPad application displays a PIN window and requires you to enter the correct SIM PIN If the SIM PIN is disabled then the BGAN LaunchPad application bypasses this display The correct PIN for your SIM should have been supplied by your service provider when you received the USIM SIM If SIM authentication was successful you are now ready to obtain a GPS fix
35. gt PHONEBOOK BGAN supports a phonebook feature to facilitate the management of phone numbers The phonebook Is stored on the USIM and can have up to 250 entries The phonebook can also be saved as a file fo your computer and your computer can also load phonebook entries from this file back to the USIM gt EMERGENCY CALLS You can make emergency calls with an ISDN handset or an analog handset plus ISDN terminal adapter connected to the terminal You must have exited pointing and you do not need to have a USIM in the terminal assuming the network is configured to allow emergency calls without a SIM BGAN 9201 User Manual 9 gt PDP CONTEXTS OVERVIEW PDP CONTEXTS PRIMARY AND SECONDARY Resource management for BGAN is based on PDP contexts or connections This means that in congested networks each user needs his or her own context to ensure a fair allocation of bandwidth from the network Therefore the Satellite Terminal creates a PDP context for each connected computer that has traffic to send over the network The multiple contexts can be primary or secondary E Primary contexts can connect to different APNs each with an individual username and password This is useful be cause each APN will only support a single set of subscribed Quality of Service QoS values m Primary contexts each get their own global IP address The total number of primary and secondary contexts that the Satellite Terminal can support is 11 F
36. strength aipee DO P Attempting registration with network yp inmarsat ry y PS Hew gt gt MULTIPLE USERS Up to 11 users attached to the Ethernet USB and Wireless LAN interfaces can access the BGAN LaunchPad at the same time IN a multi user scenario each user must establish their own PDP context with the network either using LaunchPad or the ACA feature 68 BGAN 9201 User Manual P CONNECTING TERMINAL TO PC AND OTHER DEVICES VIA WLAN INTERFACE The terminal provides WLAN access to any computer which has a WLAN interface The terminal s WLAN interface is configurable via the BGAN LaunchPad as follows la a From the BGAN LaunchPad main menu select Terminal gt WLAN Interface Settings The Configure WLAN Interface dialog box Is then displayed Configure WLAN Interface General Wireless access Enable O Disable Wireless network Network name SSID EGAM Region Rest of the world Channel number Ww WEP security Data encryption Enter WEP key in Hex O ASCII ve he TTTILITIITIIII owu ve hey PTTITLCITIT III Owu ve hey TTTITLCITIITCIII1 1 Owu ve he PTTITLCITIIITII II Ow Select Enable to activate the WLAN interface Enter a Network Name SSID The default is BGAN but you can change this if required Select a Region from the drop down list France Spain or The rest of the World Select a Channel number from the drop down list This contro
37. terminal software back to the version prior to the Upgrade e Upgrade PIC upgrades only the PIC software not the main modem software The PIC software is normally not part of the software release so it is normally not upgraded at the same time as the modem software If the Upgrader includes PIC software then it will be indicated in the PIC info field Tools gt e Configure Modem Interface allows you to change the IP address the application uses if your 9201 has been changed from the default IP address e Get SW version reads the software version loaded on your modem and the version that is available to be upgraded e Reset Modem turns the modem off and back on Help gt e About upgrades shows the version number of the upgrader Once the upgrade is complete you can check the SW version on the Properties page of the Web UI You can also use the Diagnostic Report function under the LaunchPad Help pull down window to validate that the download was successful BGAN 9201 User Manual 123 PIC UPGRADE If the PIC versions do not match in the PIC Info area you may upgrade the PIC software You should check the release notification to see if the PIC upgrade Is required During the PIC Upgrade process it is imperative that the power supply and Ethernet connections to the BGAN modem are not removed or interrupted or the terminal may become unusable The PIC upgrade uses the same steps as the regular software upgrade and can be done at t
38. then displayed Check for updates x Check For update to M LaunchPad Software M BGAN Satellite Terminal Software Check For updates now OK 2 Inthe Check for update to section choose which software types you want to check for 3 Click Check for updates now or exit the window to skip the check SOFTWARE VERSIONS AND AVAILABILITY You can install the software upgrades that LaunchPad has found 1 From BGAN LaunchPad main menu select Update gt Versions and Availability The following screen is then displayed Version and Availability of BGAN Software Version availability Update Availability of BGAN Software Product Version Size in bytes Downloaded Installed O LaunchPad 4 0 4 7996416 Yes Yes TerminalSoftware No Updates Available 0 O TCP Accelerator 17 3 0 Select an update to read release notes 110 BGAN 9201 User Manual Select which software you want to download or install on the terminal or on your computer Click on Download now if the software has not already been download followed by Install Now 4 LaunchPad will inform you when the download has completed Note Make sure that a loss of power will not interrupt the download process You should install the terminal s battery and fully charge it in case there is a power outage and connect the AC or DC power adapter in case the battery runs flat during the download Similarly if your computer is operating from a battery ma
39. to this field will not take effect until the UT is restarted 6 Connected Mode DHCP Lease Time The Connected Mode DHCP Lease Time refers to the DHCP lease time used when the UT is connected to the network Most Users will have no need to change this parameter Note Updates to this field will not take effect until the UT is restarted Also note the value of the Connected Mode DHCP Lease Time is automatically changed if the User changes the Netmode to Relay Mode this is done in order to better operate while deactivating a PDP Context while in Relay Mode 7 PIN and PUK The PIN and PUK fields indicate whether the PIN or PUK needs to be entered to unlock the terminal When grayed out they indicate the field is not required or it has already been satisfied 8 Bypass Antenna Pointing This parameter allows the User to bypass the antenna pointing procedure at startup and have the UT go straight into Registering with the Network Point Once is another form of pointing bypass and is described in the M2M Satellite Terminal Point Once Installation Procedure section on page 20 9 Auto Power On This parameter is set when the User wants the UT to power up automatically when AC DC power is applied to the UT instead of having to press the power button 10 Terminal Indicator LEDs Determines whether the indicator LEDs on the terminal are on or off by default Typically this should be set to on but if the unit is installed outdoors you may want to t
40. will not make outgoing ISDN calls 128 No interface connection between the terminal and computer Terminal is in Boot Mode The IP address of the UT may have been changed The IP address of the UT may have been changed and DHCP turned off WLAN WEP is enabled on terminal and the computer s WLAN is not programmed with the WEP key WLAN signal is not strong enough The MSN programmed into the ISDN device does not match the MSN programmed into the terminal The ISDN interface is turned off Note the interface turns off automatically when the terminal is operating from battery power if no ISDN device is detected within 5 minutes from power on Terminal is still in antenna pointing mode Possible Cause Possible Solution Ensure there is a WLAN Ethernet or USB connection between the terminal and computer see Connecting the Terminal to the Computer Follow the instructions in Troubleshooting Bootmode Problems to recover the terminal from Boot Mode From a PC cmd window enter the ipconfig command to check the UT address which is shown as the Default Gateway Power up the UT with no SIM installed The UT will enable the DHCP server and should now assign the PC an address Use the ipconfig command to get the Default Gateway address This can then be used as the UT address in LaunchPad or the Web UI to talk to the UT Disable WEP or use the same WEP keys for both the terminal and computer For details go to
41. window click on the Standard connection icon The message Primary PDP Context has been established successfully displays Click on OK to continue OPENING A STREAMING CONNECTION To open a primary streaming connection 1 If the standard connection is open close this connection by clicking on the Standard connection icon Ihe message The Primary PDP context has been closed displays Click on OK to close this dialog box 2 Inthe Data Connections window click on a Streaming connection icon The following didlog box displays Contirmation A The requested Streaming class connection will be charged by time rather than volume Yes Jil ne 3 Click on Yes to open the Premium connection The message Primary PDP Context has been established successfully displays 4 Click on OK fo continue To close a data connection 5 You can close any connection that is currently open by clicking on the appropriate icon 6 Alternatively click on View all data connections on terminal and then click on the close button next to the connection you want to close BGAN 9201 User Manual 77 Connection control Disconnect Connect Connect Connect Connect Standard 32 Streaming 64 Streaming 125 Streaming 256 Streaming Cy her Service APH Disconnect This_PC_only Standard BGAN INMARSAT COM Update connection list OPENING A DEDICATED STREAMING CONNECTION To open a dedicated streaming connection 1 Click on the Dedicated connecti
42. you with a Subscriber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to access the network Note The SIM card will also have four 4 MSISDN numbers associated with it for the following ISDN services AK Voice 3 1KHz Audio Fax 64K UDI data 56K RDI data gt MINIMUM SYSTEM REQUIREMENTS These are the minimum computer system requirements for successful interface with the Satellite Terminal mE Internet Browser Microsoft Internet Explorer 7 or 8 Mozilla Firefox or Safari Java must be active and running version 1 6 or newer Support for at least one of these interfaces USB Ethernet or WLAN 802 116 or b g 100 MB of free hard disk space if using Inmarsat s LaunchPad software BGAN 9201 User Manual D GETTING STARTED PP INTRODUCTION TO GETTING STARTED This section describes the simplest and quickest way to connect the 9201 Satellite UT to the BGAN Network If you are a first time user you will be guided through the procedure for powering up your terminal obtaining a GPS fix connecting your computer to the terminal and registering with the BGAN Network You are then ready fo start using voice and broadband services gt gt SertiInG UP Your TERMINAL To set up your terminal you must m Install the USIM SIM Card and the Battery supplied with your terminal m Charge the battery To set up the terminal 1 Position the terminal so that the
43. 3 nn CS Attach Status Attached Services available em LC MAINS WLAN Off PROPERTIES MS ISDN 1 MS ISDN 2 MS ISDN 3 MS ISDN 4 Fix Quality 3D Last Update 10 11 02 01 03 19 m EN ae GPS Position atitude 32 89 Longitude 117 20 e STATISTICS PDP CONTEXTS Emergency Call Numbers 000 008 1123 110 118 119 911 999 WLAN Software Version 0 0 0 140 ae WEP SECURITY Alarms None ACA Satellite Modem IMEI 351785 00 007883 3 m ISDN a sms Satellite Modem IMSI 901112112101177 a MOM USIM PIN Status READY e FEATURES USIM APN Name BOAN INMARSAT COM Unavailable Unavailable Unavailable Unavailable In the Top left hand corner of the screen you will notice the following Status Display items Satellite Signal Strength C No Beam ID Battery Power status and Wireless LAN status These items are updated automatically when the status of any of these items changes Below the Status Display is a column of links to the other UT web UI pages all of them will be described in the following pages This part of the web page is common to all web pages and provides for navigation between pages The main center part of the page shows lig 34 Registration Status This field indicates whether you are Registered with the Network To register click on the Register with Network button Once the registration process begins or is complete the button will be grayed out as shown above PS Attach Status T
44. BGAN 9201 User Manual Z ee BGAN SERVICES VOICE TELEPHONY SERVICES You can make and receive voice calls using the BGAN Satellite Terminal To do this you have to connect a phone handset You can use two general types of phone handsets either an ISDN handset or a 2 wire analog handset with an ISDN terminal adapter Before your handset can accept incoming voice calls you have to program its MSN mobile subscriber number to the same number as programmed in the terminal default is 1 This ensures that incoming voice calls are directed to your handset The handset s instruction manual will explain how to do this Note you can make emergency calls without the correct MSN programmed into the handset 72 BGAN 9201 User Manual P MESSAGING SERVICES SHORT MESSAGE SERVICE SMS VIA BGAN LAUNCHPAD The BGAN Satellite Terminal supports Short Message Service SMS capabilities The Short Message Service handles point to point messages and SMS messages can be sent from the terminal and received by the terminal The text messages can contain up to 160 ASCII characters The amount of data actually transmitted with an SMS message is dependent on the message size SMS Messages can be read edited created and sent via the SMS Application in the BGAN LaunchPad You cannot access SMS from an ISDN Handset or any other ISDN equipment The configuration screen for Text Messages can be accessed from the Settings Pull Down menu of the Tex
45. BGAN INMARSAT COM Local IP 192 168 128 101 Username Qos Background v Password Create Context 1 CID The CID Context ID of each context is automatic by default If for some reason the User wants to assign a particular context to a specific CID use the drop down arrow and select the desired CID number Most users will not need to change this field from the automatic default setting 2 Local IP This is the local IP address of the TE that you want to setup the PDP Context for The TE IP address is automatically filled in based on the IP Address of the computer currently connected to the Web UI Note that the first three octets of the IP address will reflect any changes made on the Setup web page to the UT local IP address You can use the ipconfig command from a cmd DOS prompt window on your PC computer to find the IP address of your computer note this will also give you the Gateway IP address of the UT assuming Obtain an IP Address Automatically is set for the computer s network connection to the terminal To determine the computer s IP address on a Mac for Mac OS X under the Apple Menu go to System Preferences gt Network and Show Built in Ethernet or Airport The IP address is under TCP IP Alternatively go to About this Mac gt More Info gt Network and select Built in Ethernet or Airport 3 QoS The drop down list shows all of the different QoS type
46. E DA Data Activated context pp Cancel ___RestartTerminal___ ACA Settings for TEs Using DHCP Assigned IP Addresses This option allows you to set up the UT for Dynamic Background ACA This means that any device configured to connect to the terminal via DHCP will automatically receive a background PDP context To activate this feature select the On radio button and click on Apply To have the context only be activated when the TE sends data select DA instead of On To see If the ACA context s have been setup properly restart the terminal and ensure the TE s desired for ACA operation are connected to the terminal Next click on the PDP Contexts web page and it will show you all the contexts that have been setup active or inactive See the screen shot below as an example Hughes Control Pad Connection Control cmo mmm ID Local IP Global IP Address APN Address QoS DNS1 DNS2 DEAN AUVES 1 192 168 128 200 BGAN INMARSAT COM 161 30 23 153 Background 172 30 194 8172 30 194 11 Deactivate _ Clear Bam 2 192 168 128 210 BGAN INMARSAT COM 161 30 23 154 Secs 172 30 194 8172 30 194 11 _ Deactivate _ Clear MAINS WLAN Off 3 4 Activate Clear PROPERTIES SETUP Gea a STATISTICS j PDP CONTEXTS 7 Clear NEP SECURGY f e ISDN a e SMS 11 Clear e M2M a FEATURES CID APN Name BGAN INMARSAT COM Local IP 499 169 128 101 Username lt QoS
47. EEVA IRE ER 7 Connecting the Terminal to the COMPUtEr eeeeeeeeeeoeeeeeereereeeeeeeeereeee 8 SC STIS Dy US acres crete naaa aa S ai 9 C nnecing Dy EINEME essesresseiiiciennepiseinieni eirati ini 10 COMMS CITING Dy SDN cercaire 1 OS SMG DY WLAN ae sees cece encrcsacens leven na n aE rE RE 11 Connecting to the BGAN NetWork eesessssssrrrrrrerreseseeessssseererrererereeseses 12 Checking the GPS SHAtUS esseseeeseeseseseersrerseerererrseserersrresrrrsseeeeeees 12 POINTING TNE TEPMiNl cccccccccccccssseccccssssssssscseccecccccsssseeecccesssssssseseess 13 Terminal Stand Positioning ssecsvsesensesoseseceesaeveisiervsesgvaeveorscarseeconavedss 13 Using the BGAN LaunchPad SOTTWOTLE eeeeesesseeesesssrrrrrrrrrrreeeessss 15 Pointing Using the BGAN Terminal Signal quality LEDs 16 Pointing Using the Audio BUZZET eeeessssseesssrrreeeeesssessssrreeesrrreeeresess 16 Registering with the BGAN Network using the Web Ul essssssssssssss 17 Registering with the BGAN Network using LaunchPad eee 17 Registration STATUS and coverage MAP cc ceeessssssseeeececceeseseeeees 17 Fixed Semi Fixed Installation asswancctnecsasesoonscsctascsacwaeanscdcsnsvsnestoocsndesatuanentes 19 MAM OVON IE et cca sare e E E E E 19 M2M Satellite Terminal Point Once Installation Procedure n se 20 EEEE e EE EE A EE E E I EE AT 21 TERMINAL OVERVIEW 23 Size and Weight sccccsssssssesecccccccccssseeccccsssssssscessss
48. ES WELAN m SETUP STATISTICS E ACA a M2M e FEATURES a WEP SECURITY es POP CONTEXTS e ISDN a SMS BGAN 9201 User Manual gt gt MoBILE WEB PDP CONTEXTS There is insufficient room to display all the PDP Contexts on one page in the mobile web version PDP contexts are created in the usual way from the Add a New PDP Context section of the screen BGAN 9201 User Manual PDP CONNECTIONS Currently Defined PDP Contexts Select ID Local IP Address APN Global IF Address gos DNS1 DNS2 Clear Add a New PDP Context CID Local IP Address 192 168 128 fio BGAN INMARSAT CO APN Name Requested QoS Background Username Password SSS u PROPERTIES m WLAN gm SETUP a WEP SECURITY me STATISTICS PDP CONTEXTS E ACA a ISDN m M2M ge SMS e FEATURES 5 However to display a defined context select it from the Select Id field and then press update PDP CONNECTIONS Operation Successful Currently Defined PDP Contexts Select ID Local IP Address APN Global IF Address QoS DANS1 DNS Activate Clear Add a New PDP Context CID H Local IP Address 192 168 128 101 _ APN Name BGAN INMARSAT CO Requested QoS Background Username Password EEN a eee u PROPERTIES m WLAN mg SETUP me WEP SECURITY a STATISTICS PDP CONTEXTS E ACA E ISDN a M2M E SMS m FEATURES 58 PDP CONNECTIONS
49. ESTS a WLAN a WEP SECURITY a ACA a ISDN es SMS e 2M a FEATURES On the Settings page you can configure the default settings for messages You must have a valid Service Center number configured in order to send messages Hughes Control Pad SMS Messagi cm Eem 7 l o Inbox Sent Drafts Compose Settings Remote Settings BEAM REGIONAL 13 Current Service Centre 870772001799 part MAINS WLAN On Default Message Options e PROPERTIES m SETUP e STATISTICS e PDP CONTESTS a WLAN a WEP SECURITY a ACA ISDN ae SMS a M2M e FEATURES BGAN 9201 User Manual Validity Request status report Add signature Specify signature on off on off John Dl On the Remote Settings page you can enable the unit to receive and act on special remote control SMS messages Contact your service provider for more information on this feature Before this feature can be enabled you must obtain the feature activation code from your service provider and activate the feature from the Features Web page You can configure the password that must be contained in remote control SMS messages Be sure to make a note of the password if you change it from the default Note If you activate this feature and do not change the password it is possible that other people may be able to send control messages to your unit Remote control messages will be deleted after they are received and will not be stored in the
50. Editing A Dedicated Connection section below 7 Click on Apply to save the displayed configuration or click on Cancel to exit without saving OPENING A VPN To open a VPN connection and run a VPN application Click on the VPN icon in the Data Connections window 1 Click on OK to continue This opens the VPN connection ready for you to open a VPN application and closes all other connections Note the following All other data connections remain unavailable until you close the VPN application and the VPN connection BGAN 9201 User Manual 79 The Status section of the status bar indicates that there is No Open Connection and the Connected to and Signal strength sections of the status bar do not display any Terminal information Launch Pad closes all other functionality related to the Terminal whilst the VPN application and VPN connection Is open 2 Open the VPN application on your computer Note If you selected a VPN application when Setting Up an Icon this application automatically launches when you open the VPN connection CLOSING A VPN A VPN differs from other data connections in that the LaunchPad closes the interface with the Terminal whilst the VPN connection is open and the VPN application is running For this reason you must close your VPN application and reconnect to the Terminal when you want to return to normal LaunchPad functionality To close a VPN 1 Close the VPN application on your computer 2 Inthe
51. FORMATION For your safety and protection read this entire user manual before you attempt to use the Broadband Global Area Network BGAN Satellite Terminal In particular read this safety section carefully Keep this safety information where you can refer to it if necessary WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential radio Frequency RF hazard Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid injury to eyes or other personal injury A WARNING Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury A DANGER Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death WARNINGS FOR SATELLITE TERMINAL j DO NOT STAND IN FRONT OF THE ANTENNA This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite antenna when system is operational Maintain a distance of two meters or more from the front of the Satellite Terminal antenna PROPERLY GROUND THE EXTERNAL ANTENNA AN Failure to properly ground the optional external antenna may result in severe personal injury or death Do not attempt to ground the optional external antenna unless you have the skills to do so in accordance with local electrical codes DO NOT OPERATE DURING ELECTRICAL STORM
52. Information 6 The terminal has been successfully upgraded and the power and Ethernet connections can be removed BGAN 9201 User Manual 125 MAC UPGRADER The MAC version of the Upgrader is distributed as a zip file 9201_Upgrader_a b c d_Mac zip Run the application and click the Upgrade button The MAC upgrader does not support the PIC Upgrade Included Terminal Software On the Hughes Terminal The Hughes 9201 is running Terminal Software version 3 6 3 5 Included Terminal Software On the Hughes Terminal Software version 3 8 0 2 gt gt Upgrade gt gt 3 6 3 5 Status Downloading a backup copy of Terminal Software version 3 6 3 5 from the Hughes 9201 e a a a ae a a a Included Terminal Software On the Hughes Terminal Software version 3 8 0 2 gt gt Upgrade gt gt Preparing the Hughes 9201 for Terminal Software upgrade 126 BGAN 9201 User Manual y TROUBLE SHOOTING Possible Cause Possible Solution Terminal will not turn on Power button not pressed for long Press the button for 2 seconds enough Discharged battery Connect the AC or DC power adapter Battery not fitted Connect the AC or DC power adapter Battery does not charge Battery is defective battery LED Is Replace battery flashing red Battery temperature is outside charging Battery will only be charged at range temperatures between 0 C and 45 C Cannot insert battery Battery inc
53. LOG FIGS ai sos duanveaste scacceencag tesa soeseedensaae 113 EMEN LOO FilGS vasuhia cette is A 114 FLMC LOCH IGS asscetnrckcaet ch occa Scat tesnacageh anette 115 SVING EOG FIESTO DISK urner nena ra ANTANTA 116 ANNS HOO OIG OMG GOTT eaa aE 116 POWER ON SELF TEST Satellite Terminal Boot BENG VION sche tices ces teeta es elie se aes 117 SOFTWARE UPGRADER Instructions for the Hughes 9201 software Upgrader eesse 120 EREE ase E A terme ana reese Seren Cnr fry oi Set BREN Sn ITT 3 Aven E tS ee ee A 124 MAC UDOLOGCR accurate ee ee ee E TO S 126 TROUBLE SHOOTING TECHNOLOGY OVERVIEW GP rea a a a lean deh aatnete 130 OM TOMUNG O GPS TX sie sarees ers ose are eee en ee weet 130 GES Gn BGAN REGISTRO oirrsa E EEA 130 POR ai teeta ete het N ERT E EER E O 131 DIGIMON IN UMD SING ssr Na 131 POPC OM OA AEE ee nae A ATON 131 BGAN 9201 User Manual 117 120 127 130 vii TECHNICAL SPECIFICATIONS 133 DECLARATION OF CONFORMITY 134 EU ROHS Restriction of Hazardous Substances Directive 134 EU WEEE Waste Electrical and Electronic Equipment Directives 134 GLOSSARY 135 viii BGAN 9201 User Manual y INTRODUCTION gt ABouT THIS PRODUCT The Hughes Network Systems HNS 9201 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication The 9201 allows you to simultaneously send and receive IP packet and circuit switched data via Universal Serial Bus USB Ethernet
54. LaunchPad status bar click on Search for BGAN Terminal The LaunchPad closes the VPN connection re connects to the Terminal and opens a standard data connection The process is the same as if the Terminal was Registering with the Network for the first time You can now use all LaunchPad features 80 BGAN 9201 User Manual P ADDING OR EDITING A DEDICATED CONNECTION SETTING UP AN ICON To configure an icon and icon name and launch an application with the icon 1 Click on the Data icon in the launch bar to display the Data Connections tab 2 Click on Advanced to display the Connection Configuration window 3 Click on Add New Connection if you want fo set up a new connection then select Create new Dedicated Streaming IP Data connection and click OK or select a connection icon and click on Edit if you want to edit an existing connection The Dedicated Connection window displays Dedicated connection Icon Select icon to represent this application Application Traffic Flow Template Select template to define which traffic is sent down this IF Data connection eae IF Data streaming service Desired Rate 32k Minimum Rate 32k Use error correction Select an icon The icon displays in the box next to the Icon label text box gt Type in a name for the connection in the Icon label text box The name and icon that you select here will disolay when you open the Data tab in LaunchPad 6 Select the Application
55. N Audio Video cameras and video conferencing systems and ISDN group 4 fax machines To accept incoming calls you first have to program the ISDN terminal with the same MSN as is programmed in the satellite terminal for that call type The MSNs are pre set in the terminal to be 2 for 3 1KHz audio and 3 for UDI RDI data but any number can be programmed It Is Important that for each call type the MSNs programmed in the terminal and the ISDN equipment match to ensure that incoming calls can be accepted To re program the terminal MSN numbers to match the ISDN device go to LP gt Terminal ISDN Interface Any changes to this screen require the terminal to be re booted prior to the changes taking effect Configure ISDN Interface anaa ES ES Ea ESSE InterFace status ISON interface status Power interface Configure MSN numbers MSN speech number MSN audio number MSN UDI number MSN RDI number Refer to the instructions supplied with the ISDN equipment for information on the equipment capability the type of call that it uses and how to program the appropriate MSN OPENING DATA CONNECTIONS Data connections can be opened added and managed from the Data Connections tab To open the Data Connections tab click on the Data icon in launch bar The Data Connections tab opens as shown below BGAN 9201 User Manual 75 BGAN LaunchPad 4 0 4T2 a Lettie BGAN services apaa Help Phone Services Support i Connect Connect Con
56. N is enabled the BGAN LaunchPad displays a SIM PIN window and asks for a valid SIM PIN before service Is enabled Authenticate SIM PIN Enter SIM PIN If the SIM PIN is disabled then the BGAN LaunchPad will bypass this display Pp PERSONALIZATION After the PIN check If Personalization is enabled and any checks fail the BGAN LaunchPad displays the Security window and asks you to enter a valid de personalization code If all Personalization checks pass the terminal will bypass the Security window If personalization is enabled the de personalization code should have been supplied with the USIM SIM gt gt PoINTING After the PIN and Personalization checks the pointing screen Is disolayed Once you have completed pointing click the Register with Network Now button to exit pointing and connect to the network See the section on Pointing the Terminal Using the BGAN LaunchPad for details on how to use the Pointing Screen BGAN 9201 User Manual 6 gt MAIN DISPLAY Once all the initial checks have been completed and the user presses the Register button the main BGAN LaunchPad page is displayed showing progress towards acquiring the network ABGAN LaunchPad 4 0 4T2 File Terminal BGAN services Update Help ZG 7 Services Support Welcome to BGAN Global Coverage Register with petwork mow k Americas Antenna angle 47 Compass direction 55E 147 k E Connected to Status Signal
57. Note Check that each key that you set up here is exactly the same as each key on your computer s WLAN interface i e WEP Key 1 on the LaunchPad must be the same as Key on the computer WLAN interface and so on 9 Click OK to save the changes Cancel fo exit without saving or Apply to apply the settings for this WLAN session only The following table summarizes the default settings rerameter Description Detaut Turn on off Disabled Wireless access WLAN Interface Network Name BGAN edon Region of Rest of the 9 Operation world Wireless Channel Channel of Operation Turn on off Off WEP Keys 1 4 Four WEP Keys Vaya ian Selects the No key y WEP Key selected The terminal supports MAC Address Filtering via the web Ul 70 BGAN 9201 User Manual PD ISDN EQUIPMENT You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Terminal s ISDN port with the supplied ISDN cable which is the same as the Ethernet cable To activate the ISDN interface and set MSN numbering options perform the following steps 1 From BGAN LaunchPad main menu select Terminal gt ISDN Interface Settings The Configure ISDN Interface dialog box Is then displayed with suggested MSNs set for each ISDN call Types Configure ISDN Interface ISON interface status Power interface Configure MS numbers MSN speech number MSN audio number MSN UDI number MSN ROI number
58. ORTED OPERATING SYSTEMS LaunchPad supports the following Laptop PC operating systems mE Microsoft Windows 7 Vista XP and 2000 E Mac OS X Intel and non Intel hardware You must disconnect any existing LAN connections on your PC before proceeding with installation This avoids any conflict with the network configuration that you are setting up for the Satellite Terminal You must verify that the proxy server settings in your browser are disabled For Microsoft Internet Explorer select Tools Internet Options Connections LAN Settings and uncheck the box labeled Use a proxy server for your LAN For Netscape go to Advanced Preferences and select Direct connection to the Internet When complete please close your browser DO NOT FORGET TO RECHECK THIS BOX ON RETURN TO YOUR OTHER INTERNET CONNECTION BGAN LAUNCHPAD CORPORATE EDITION OR PERSONAL EDITION You can install either the Personal Edition or the Corporate Edition BGAN LaunchPad Personal Edition is designed for personal use mE All BGAN LaunchPad features are available mM You can personalize all of BGAN LaunchPad s functions and features without restriction BGAN LaunchPad Corporate Edition is for corporate users m Avuser profile is required with the corporate edition A user profile is created with a separate application called BGAN LaunchPad Corporate Profile Maker m The user profile defines user restrictions so some features may not be available to you d
59. OW sed ccossevsscbavednciosdevtattocedlaseadecsecbacedueceadeeteteaceduetontes 92 PDP Contexts Primary ANd Secondary 0 ccscssseseesccceeeeeeeees 92 BGAN 9201 User Manual FAITES NO ana taacetatsisuaud hictesa igsaah ect scaeet ca 92 AUG hill ERE i S EEA re eae Cee eae te en ae PLO ee Mt mr 93 PACOIMA CS Ol OCIS aena tietssrsacess tat onde sara ichnoulusuusauns ucaateannat 93 Adding and EGANG Omi Cis sexes oranan 94 Exporting and Importing COMIC 1S esesseeseeeeeseeseeesesssrrrrrrrrrrrreeessee 94 TOPPER SOFIWARE pnra i a 96 Exit Reset And Restart Features sesseeeeesesesesssssrrecsserreereesesssssseeeeeseree 97 EXIT O EGUN CAR G Oera a aiaaMeniaawenes 97 Resetting the Terminal Security code eseessssesessssrrrersrereeeesssss 97 Restaning the Terminai eanna N 97 GETING HELP on A vacuneutaenceettaoneatas 98 BGANPrOIG MONGGO are EE E 99 ADOUFE MONGO akanan a a ier cet ht 99 Manaan Ie OW SS arrn cstncesauncisaewaniandunen ined aosiandusasaecnaacaseuaeandsosses 106 SSC OIG aen E 108 ADOUT SECUNIY CNG Controlee a E ETRA 108 Changing the SIM PIN and Facility Password eeseseeceeeereee 108 ETC MIG CRIN eaeoe 109 SOW GN CWO CIAO Oaa Aa R 110 CHECKING TOP UDOGO entao aaa A ENA a 110 Software Versions and Availability eesseeesssessseeesessssseeerssssss 110 LOOO e tea ianante cetsetetneeteatetaute soured 112 Deleting or Clearing LOG Files 0 cccccccsssseceeesesssssseseeecceceeeeees 112 DISDIGVING
60. Or To edit an existing connection select the icon that you want to edit and click on Edit configuration Or To add a VPN click on Add new VPN The Connection icon setup screen displays as shown below Connection icon setup Choose an loon to create ENET Application association C Launch application on selection Doo Cancel The Connection icon setup window has three components as follows Icon Connection Quality Routing CONFIGURING AN ICON To configure an icon l 2 Select an icon The icon displays in the box next to the icon label text box Type in a name for the connection in the icon label text box The name and icon that you select here will disolay when you open the Data tab in BGAN LaunchPad Check Launch Application on selection check box to launch a particular application when you click on this icon in BGAN LaunchPad For example you may want to launch Internet Explorer when you select this icon Use the Browse button to search for the file name of the application you want to launch with this icon or if you know the file name enter it in the Path text box When you open this connection in BGAN LaunchPad the application automatically opens You must close the application before you can close this connection BGAN 9201 User Manual 101 5 Click on Apply fo save the displayed configuration and continue editing the connection click on OK to save the displayed configurati
61. Pointing tones not heard on power up when trying fo install Unit may have been previously pointed power down with the power button and power up again Alternatively the wrong terminal software may be installed or the point once configuration option may not be set you can check these on the terminal s Properties and Setup web pages Registering tone does not turn off The unit may be incorrectly pointed and the signal may be too weak check pointing procedure The SIM may be inactive and may be rejected check with the satellite service provider Connecting tone does not turn off The unit may be incorrectly pointed and the signal may be too weak check pointing procedure BGAN 9201 User Manual 2 The SIM subscription may be wrong check with the satellite service provider Connecting tone does not turn on Always on data connection may not be configured check M2M web page 22 BGAN 9201 User Manual y TERMINAL OVERVIEW gt Size AND WEIGHT The 9201 Satellite User Terminal UT is 27 5 cm x 34 5 cm x 5 0 cm Its weight Is 2 8 kg including the battery The small size and weight allow you to easily move it from site to site and it can be connected at a new site in minutes gt TERMINAL INTERFACES INTERFACE OVERVIEW AND DEFAULTS The 9201 Satellite Terminal includes four interfaces that can connect to your computer m Ethernet m USB mE ISDN for voice and data m WLAN IEEE 802 1 1b By
62. S Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death Disconnect the Terminal from the computer and store the unit indoors if lightning is anticipated in the area of operation BGAN 9201 User Manual GENERAL Handle your Satellite Terminal with care The enclosure is weather resistant per IEC 60529 IP55 however do not submerge the unit or expose it to severe rain storms Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 60 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changes or modifications to the Terminal not expressly approved by Hughes Network Systems Could void your authority to operate this equioment Only use a soft damp cloth to clean the Terminal To avoid impaired Terminal performance please ensure the unit s antenna is not damaged or covered with foreign material like paint or labeling When inserting the USIM SIM do not bend it or damage the contacts in any way When connecting the interface cables do not use excessive force IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS Never use the Satellite Terminal where blasting work is in progress Observe alll restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol filling station
63. System Preferences gt Network and Show BGAN 9201 User Manual 43 44 Airport The Airport Id is the MAC address Alternatively go to About this Mac gt More Info gt Network and select Airport BGAN 9201 User Manual PLACA Automatic Context Activation or ACA is a function where the 9201 terminal can detect the presence of TE s at startup and based on configuration set on the ACA web page the terminal can automatically create and activate PDP Context s as soecitied no manual creation is needed on the PDP Contexts web page in this case In addition the context s can be configured to activate only upon the presence of data from each TE The ACA web page allows you to configure the Automatic Context Activation function based on two different kinds of TE IP connections to the terminal 1 If using a static IP address on the TE you can establish an automatic ACA PDP context with any QoS that is offered by the network refer to the Upper half of the ACA web page 2 If using DHCP on the TE Obtain an IP Address Automatically you can establish an automatic ACA background PDP context for any TE that connects to the UT via DHCP refer fo the lower part of the ACA web page Note that streaming QoSs are not supported when ACA is used for DHCP clients hence the function is referred to Dynamic Background ACA on the web page In either case you can also choose whether the context should b
64. User Manual Possible Cause Possible Solution Re point the terminal see Pointing the Terminal Ensure the following minimum LEDs are lit for the requested Quality of Service Streaming 256 4 green LEDs Streaming 128 3 green 1 red LED Streaming 64 2 green 1 red LED Streaming 32 1 green 1 red LED background or standard 1 red LED ISDN data 64Kbps 2 green red LED CS voice 4 1 red LED Move the terminal to a location where there are few obstructions such as trees or tall buildings so that as much as possible of the sky Is visible see Obtaining a GPS fix Only connect an ISDN device that draws less than 7OmA of current at 40V equivalent power 2 8W Make sure you connect only ISDN devices to the ISDN port Remove the power adapter and battery Wait 30 seconds Reconnect the AC or DC power adapter or the battery and turn on the terminal As the terminal powers up check the status of the LEDs see Satellite Terminal Boot Behavior 129 y TECHNOLOGY OVERVIEW IGPS The Global Positioning System GPS uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe OBTAINING A GPS FIX In normal operation a GPS receiver such as that built in to the Terminal needs to be able to receive signals from at least four satellites so that it can then calculate a latitude a longitude and an altitude this position fix is referred to as a 3 dimen
65. WLAN SSID and connect to it automatically Note If WEP is enabled you must provide other WLAN users with the proper WEP key in order for them to connect to the terminal You are now ready to Register with the Network BGAN 9201 User Manual 1 gt CONNECTING TO THE BGAN NETWORK Establishing a connection with the BGAN network requires the careful orientation of the BGAN terminal towards the satellite a process called pointing Accurate and precise pointing is important because a badly pointed antenna can reduce the data rate achievable over the network When pointing is complete you can register the terminal onto the BGAN network registration is required before you can begin to use voice and data services over the BGAN network CHECKING THE GPS STATUS After you have connected your terminal to a computer you can check the GPS status by opening the BGAN LaunchPad application Refer fo the BGAN LaunchPad status bar and the GPS indicator light on your BGAN terminal for the current GPS status The table below indicates each possible status LaunchPad Status Terminal GPS indicator bar symbol light The terminal is getting a GPS fix after being turned on If you have not changed location since last registering you may be able to re Flashing Green register with your last valid fix Otherwise you must wait until a new fix has been obtained and the antenna is properly pointed before registration can successfully occur Solid G
66. able to users of the Corporate Edition of LaunchPad The Profile Manager enables the BGAN LaunchPad Administrator to create and edit user profiles and so customize BGAN LaunchPad to your organization s requirements Using the Profile Manager you can quickly and easily configure connections apply user restrictions and set up the customer support details available from within BGAN LaunchPad This enables you to manage the functionality of BGAN LaunchPad and gives you more control over how BGAN LaunchPad is used Note the following about the Profile Manager mM You can configure and create user profiles for use either on a standalone PC or across a network of users You can create an unlimited number of user profiles All user profiles are held in the Profile Manager Image Library stored on a network shared drive of the computer Profile Manager is installed automatically when you install the Corporate Edition of BGAN LaunchPad Refer to Installing Corporate Edition for details Creating and Editing a Profile CONFIGURING A PROFILE When you open the Profile Manager the General tab is active and the default profile is displayed as shown below E User Profile Maker File Help User Profile User profiles can be created and edited using this tool Toa create an entirely new profile adjust the default profile described below using the tabbed menus above To edit an existing profile or create one or more new profiles based on an e
67. addresses MSN Multiple Subscriber Number for ISDN call types PDP Packet Data Protocol SIM Card Your Service Provider supplies you with a Subscriber Identification Module SIM Card or a Universal Mobile Telecommunications System Subscriber SIM USIM Card A SIM or USIM Card is a card commonly used in a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it difficult to listen in on calls The USIM Card also stores data that identifies the caller to the Service Provider Standard Connection A standard connection is charged by volume of data sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on your requirements and the requirements of other users of the BGAN network or BGAN Terminal This connection class Is suitable for most data types other than multimedia Streaming A streaming connection is charged by time You are charged for the amount of time the connection is active Streaming enables multimedia data such as video to be sent in a continuous data stream and converted into sound and pictures Symmetrical Rate The rate at which streaming data Is transmitted in kilobits per second Kbps This rate applies to transmitted uplink and received downlink data Desired Symmetrical Rate From the drop down list choose the desired data rate for your Str
68. ard is a card commonly used in a GSM phone The card holds a microchip that stores information and encrypts voice and data transmissions making it difficult to listen in on calls The USIM Card also stores data that identifies the caller to the Service Provider UT User Terminal BGAN Satellite Terminal Virtual Private Network A Virtual Private Network VPN enables remote offices or users to gain secure access fo their organization s network over the public telecommunications network This provides the benefits of remote access without the expense of dedicated leased or owned lines VPNs work by using tunneling protocols such as L2TP to encrypt data at the 136 BGAN 9201 User Manual sending end and decrypt the data at the receiving end This tunnel cannot be accessed by data that is not properly encrypted BGAN 9201 User Manual 137
69. ation addressed to your support contact and with the log file attached You can type in a message if required PRINTING LOG FILES You can print a log file from BGAN LaunchPad main menu 1 Select File gt LaunchPad event log LaunchPad network log LaunchPad debug log or Terminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile cs Display Delete Save Print Turn logging on off 2 Select a log file from the drop down list 3 Click on Print to open your Operating system s print dialog box and print the log file BGAN 9201 User Manual 115 SAVING LOG FILES TO DISK You can save a LaunchPad event network debug or Terminal log file to a file on your computer from BGAN LaunchPad main menu 1 Select File gt LaunchPad event log LaunchPad network log LaunchPad debug log or Terminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile csv Display Delete Save Print Turn logging on off 2 Select a log file from the Select event log file drop down list 3 Click on Save The directory folder for your operating system opens 4 Navigate through to the required directory and save the log file Under the selected name TURNING LOGGING ON AND OFF 1 Select File gt LaunchPad event log LaunchPad network log LaunchPad debug log or Terminal Log File A dialog box displays Click the Turn logging
70. ave the logins in a selected directory IMPORTING A USER LOGIN If required you can import a user login To import a user login in the User information window 1 Click on Import The Open dialog box displays 2 Navigate to the directory where the profile is stored select the required login and click Open 3 The user login is imported into the login table EXPORTING A USER LOGIN If required you can export a user login To export a user login in the User information window 1 Click on the user login you want to export and click Export The Save dialog box displays 2 Navigate to the required directory and click Save MANAGING PROFILES CHANGING THE ICON ORDER The available data connections display in the BGAN LaunchPad Data connections window You can change the sequence in which the icons displays using Profile Manager To change the icon sequence 1 In Profile Manager click on the Connections tab 2 Select an icon you want to move and use the Move Left and Move Right buttons to move the icon to its new position in the sequence Note If you want to move an icon more then one place to the right or left you must select the icon each time before using the arrow keys 3 If required repeat step 2 for any other icon you want to move 106 BGAN 9201 User Manual DELETING A DATA CONNECTION To delete a connection 1 In Profile Manager click on the Connections tab 2 Select an icon from the Existing icons s
71. battery door is facing you 2 Open the battery door If you have already installed the battery release and then remove it 3 Push the button on the left hand side of the USIM SIM card holder use a retracted pen or similar non metallic object if needed This releases the SIM holder from its slot 4 BGAN 9201 User Manual 4 Install the USIM SIM card in the card holder making sure it is snapped into place 5 With the card in place orient the holder with the card s gold contacts facing down Place the holder back in its slot in the BGAN terminal 6 Put the battery into its slot in the BGAN terminal and lock it in place Close and lock the battery door BGAN 9201 User Manual CHARGING THE BATTERY To charge the battery connect the AC power adapter to the terminal and to an external power source The temperature of the battery must be within 0 C to 45 C for charging to take place successfully USING THE AC POWER ADAPTER The AC power adapter is for indoor use only It has an indoor operating temperature range of O C to 40 C and provides an output voltage of 19 VDC To power the terminal using the AC power adapter 1 Remove the power adapter from the terminal box 2 Insert the power adapter output connector to the DC Power Input Jack on the back of the terminal as shown below 3 Plug the AC Power Cable into a suitable AC power outlet and charge the battery for three hours If the AC Power cable
72. ce the terminal registers and attaches to the network the registering tone will turn off atter about 10 seconds 12 The unit will then activate a data connection to the network if an Always On context Is configured on the M2M Web UI page While the connection is being activated a connecting tone will be heard 2 pairs of high low beeps which repeat after 2 seconds of silence If the unit connects quickly this tone may not be heard at all 13 Once the data connection is active the connecting tone will turn off after 5 to 10 seconds and the installation complete tune will play low to high scale 3 times The Unit is now fully functional 14 The installer should now verify correct operation end to end connectivity between the user equipment and the BGAN network before leaving the site Once the Point Once install process completes successfully the satellite terminal will set a flag in its non volatile memory The unit will use this flag to bypass the pointing operation and tone generation on subsequent power ups for example if the unit reboots or power Is lost and then restored If any problem is encountered during the installation process the installer can long press the terminal s power button at any time This will power down the unit and delete the pointing complete flag As a result of this on the next power up the unit will re enter the pointing process see Step 3 above ERROR CASES
73. ce with the Terminal 1 Program an MSN Mobile Subscriber Number into the device The number you use depends on the capability of your ISDN device If the device sends and receives data as 3 1KHz audio such as Group 3 fax machines use MSN 2 The device sends and receives data as Unrestricted Digital Information UDI or as Restricted Digital Information RDI use MSN 3 Refer to the instructions supplied with your ISDN device for information on its capability and how to program the appropriate MSN 2 Make sure that the ISDN interface Is set up in LaunchPad or the Web UI Refer to Setting up the ISDN Interface for details 3 Connect the ISDN device to the ISDN connector on the BGAN Terminal You are now ready to access ISDN Data Services BGAN 9201 User Manual 87 DY bgan inmarsat SERVICE FEATURES gt Automatic MODE The Satellite Terminal includes four automatic options auto power on LED on off antenna pointing bypass and automatic context activation You can set all of these options with the BGAN LaunchPad or Web Ul AUTO ON MODE When the Satellite Terminal is mounted on a pole the power button may be inaccessible This can be a problem if there is a power failure since the unit will turn off and will not turn back on when power is applied You could use the unit with a battery to provide battery backup in case of power failure However at extreme temperatures a battery could be damaged and should no
74. creen 3 Click on Delete You are prompted to confirm the deletion 4 Click on Yes to confirm the deletion or click on No fo exit without deletion HIDING AN ICON The available data connections display in the BGAN LaunchPad Data connections window You can hide an icon if required using Profile Manager To hide an icon 1 In Profile Manager click on the Connections tab 2 Select an icon you want to hide and select the Hide icon radio button The selected icon is grayed out and does not display when you open the BGAN LaunchPad Data connections window Note To restore the icon repeat step 2 and deselect the Hide icon radio button 3 If required repeat step 2 for any other icon you want to hide BGAN 9201 User Manual 107 gt P Security ABOUT SECURITY AND CONTROL Using BGAN LaunchPad you can change the SIM PIN and enable a PIN to give a high level of management control over security The Security and Control options are as follows mE Changing the SIM PIN mE Enabling a PIN CHANGING THE SIM PIN AND FACILITY PASSWORD Using BGAN LaunchPad you can change the SIM PIN To change the SIM PIN 1 From the LaunchPad main menu select Terminal gt Change PINs The Change PINs dialog box displays Change PINs CO Change Facility Password 2 Select the Change SIM PIN radio button Enter the current pin in the Existing Pin Password text box Enter the new pin in the New Pin Password text box then re enter
75. ddresses This is a basic NAT that only performs IP address translation It does not use port translation RELAY MODE In Relay mode the UT will supply the global IP address to the TE when the context is established Relay mode Is single user and only supports a single connected TE In Relay mode DHCP Is required to provide the global IP address to the TE When the context is activated the DHCP server in the UT will NACK the next DHCP lease renewal from the TE and assign the global IP address assigned by the network The local IP connection will be torn down and reestablished as the IP address changes Similarly when the context is deactivated the DHCP server will NACK the lease renewal and then reassign the original private IP address LaunchPad and the Web UI will lose and reestablish their connections to the terminal as the IP address is changed To make the IP address change happen quickly a short DHCP lease should be used The terminal defaults the lease time to 60 seconds in idle and connected mode Web UI Setup page Note that Relay mode only supports a single user TE 86 BGAN 9201 User Manual gt MANAGING ISDN CONNECTIONS OPENING AN ISDN DATA CONNECTION Data can be sent and received via the ISDN interface on the Terminal To make use of this service you must connect an ISDN device to the Terminal Examples of ISDN devices are ISDN cards in PCs or MACs ISDN Audio Video cameras and ISDN fax machines To use the ISDN devi
76. de is used if Automatic Context Activation is enabled and the user has not defined a specific APN to be used If no APN Is defined the UT will read the APN name directly from the USIM when attempting to establish a PDP context MANUAL APN MODE Manual APN Mode is used if Automatic Context Activation is enabled and the user has defined a specific APN to be used If an APN is defined the UT will use that APN when attempting to establish a PDP context If the APN requires a username and password to successfully establish a PDP context if must be defined as well LaunchPad allows the user to define the APN along with any required username and password under BGAN Services After the APN has been defined it will be available when configuring the UT Automatic Connection Mode ABGAN LaunchPad 4 0 472 File Terminal BGAN services Update Hel at a ate tata gt a eat gt a att i a at a gt ta eat sa tat et tat rat att at at ata anana ey Services Support APN Configuration E E x connection Cont Defined APNs Select APM BGAN INMARSAT COM F Add Edit Delete Make default APN Configuration al Current defau BGAN INMARSAT COR Connect Standard Username Password view all Data connections on ter Prompt for credentials LE EE LL EL EEE mae Fd EE EE ae ae eee ghee me 2 Connected to Sti F ste Help Cancel Hughes 9201 Phone and Text Select Data to enable IP Data 90 BGAN 9201 User Manual
77. default the ISDN USB and Ethernet interfaces are active when the unit is turned on The 802 116 Wireless LAN WLAN interface is disabled by factory default but it can be enabled by using the BGAN LaunchPad application software or the terminal s built in Web UI When the Terminal is connected to a DC power source such as an AC adapter the ISDN interface remains on at all times Conversely when running only from the battery the ISDN interface will turn off 5 minutes after pointing is completed if no ISDN device is connected You can re enable the ISDN interface from the BGAN LaunchPad or Web UI if you subsequently need to connect an ISDN device This saves power and maximizes operating times because the ISDN power sourcing circuitry uses power even if no device is connected If an ISDN device Is connected at power up and then disconnected before the 5 minute timer expires the ISDN interface will power off The following table summarizes the interface on off behavior during battery and AC Power operation On ISDN On After 5 minutes if no ISDN device is detected turns off WLAN Off Off default BGAN 9201 User Manual 23 ESTABLISHING COMMUNICATIONS BETWEEN A COMPUTER AND THE UT ETHERNET Ethernet communications are established by connecting your computer Ethernet LAN port directly to the Satellite Terminal LAN port via the supplied Ethernet cable USB USB communications are established by connecting your computer USB p
78. dows operating system the installation is carried out using a Found New Hardware Wizard Your computer will then use this driver fo connect to the terminal BGAN 9201 User Manual 9 CONNECTING BY ETHERNET To connect the BGAN terminal to a computer using Ethernet 1 Connect the supplied Ethernet cable to your computer s Ethernet port and insert the other end of the connector into the BGAN terminal s Ethernet port 2 At the terminal slide the cable through the rubber door slot in order to secure and protect the connection 10 BGAN 9201 User Manual CONNECTING BY ISDN 1 Connect the ISDN cable use the provided Ethernet cable it is a dual use cable for both Ethernet and ISDN to your computer s or phone s ISDN port and insert the other end of the connector into the Terminal s ISDN port 2 At the Terminal slide the cable through the rubber door slot in order to secure and protect the connection CONNECTING BY WLAN If you have not previously used the terminal s WLAN interface it has to be enabled from LaunchPad or the terminal s built in Web UI with your computer connected to the terminal using either the USB or Ethernet interface You can also enable the Wireless Encryption Protocol for added security When the terminal s WLAN interface is enabled the terminal s WLAN LED is either green WEP is enabled or red WEP is not enabled Once configured any computer with a WLAN interface can detect the terminal s
79. e if you want the traffic from a selected FIP application be routed through this dedicated connection select the FIP template from the drop down list 102 BGAN 9201 User Manual 4 Click on Apply to save the displayed configuration and continue editing the connection click on OK to save the displayed configuration and exit the configuration screens or click on Cancel to edit without saving CONFIGURING ROUTING OPTIONS To configure the Routing options for a data connection From the Connection Icon Setup window click on the Routing tab The Connection Icon Setup Routing window displays as shown below Connection icon setup select AFM padmaja Ld APN IP Configuration Use DynarmiciMetwork AssignedP Address Use Static IP Address Use Dynarmictihetwork AssignediDNs Servers Cy Use Static DNS Server Primary DMS Server secondary DMS server C Header compression a Wee VPM with this connection Cancel 1 If the drop down box is activated select an APN from the Select APN drop down list If it is not activated only the default APN is available 2 Inthe IP Configuration section set up your IP Address requirements Select either Use Dynamic Network Assigned IP Address or Use Static IP Address If you select Use Static IP Address enter the IP Address in the text box You can get a static IP address from your Service Provider 3 Inthe IP Configuration section set up your DNS Server requirements
80. e activated as soon as the UT detects the device on or off in the web page settings or if the context should only be activated when the TE attempts to send data over the satellite link DA in the web page settings which stands for data activated Note that with Data Activated contexts if the context is ever deactivated it will automatically be reactivated when more data is sent The UT must be restarted before it will automatically activate contexts for newly configured ACA entries Note If you change the SIM card you may need to reconfigure your ACA settings e g if the APN or username or password is different between the two SIM cards Fields on this page include ACA Settings for TEs with Static IP Addresses You can define your own range of static IP addresses for setting up an automatic ACA PDP context with any of the QoSs offered by the network In this way when a TE connects to the terminal using any IP address in the range a PDP Context for it will be setup using the QoS specified To turn on a particular range of addresses select the On radio button and choose a range of addresses low and high to use e g 192 168 128 200 to 192 168 128 209 or leave the defaults To have the context only be activated when the TE sends data select DA instead of On Next select the desired QoS for that range of IP addresses 32K streaming 64K streaming etc The APN listed is the defaul
81. e graduated scale If you do not know the angle and position to set the terminal to use the BGAN LaunchPad pointing screen for guidance Watch the behavior of the Pointing Indicator LEDs as you point the terminal in order to obtain the maximum possible signal quality Remember the better the job you do pointing the terminal the better the quality of the data and voice connections you will be able to make with it later ss K Oeri 2 The following table shows the colors of the pointing LEDs from the weakest to strongest as you point the terminal to the BGAN satellite No Signal GOC ION O00000 O00000 e A BE OO O OO ICMS Oo 0O00000 AA A A 1 101010 OOCGOO9O 00060 OOOC90 C Best gnal I IOIO 3 When you have finished pointing the terminal you are ready to register with the network Go to the next section Registering with the BGAN Network POINTING USING THE AUDIO BUZZER You can also monitor the signal quality during pointing by using the terminal s built in audio buzzer By default the audio buzzer is switched off To use the buzzer when the terminal is in pointing mode 1 Press the audio button to turn the buzzer on 2 Monitor the signal quality using the buzzer The higher the pitch and the shorter the interval between tones the stronger the signal eeceoeedo OK E n K o Audio Buzzer 16 BGAN 9201 User Manual 3 When you have finished poi
82. e that the parameters described below are only supported on the terminal s Web UI i e they are not accessible using the LaunchPad application SETUP Page Bypass Antenna Pointing Point Once or On Auto Power On On This allows the unit fo come back on line automatically after a power cycle M2M Page If you need the terminal maintain a PDP context at all times use the Context Watchdog option 1 Configure one or more IP addresses that can be pinged by the UT over the satellite link For example use DNS server IP addresses Note that at least one address must be provided if this feature is enabled but setting two or three addresses may help if there is difficulty reaching the first address 2 Set the time between watchdog pings in order to control the interval at which the UT will check the link Note that the minimum allowed value is 5 minutes To have the terminal automatically set up a context on power up use the Always On Context feature 1 If you only require a single always on context set the Always On Context parameter on the M2M web page to On If you require multiple contexts use the options on the ACA page instead BGAN 9201 User Manual 19 2 Set the Always on Static ACA IP Address if the desired TE has a known static IP address or if it never sends ARPs to the terminal Alternatively you can leave this IP address field blank 0 0 0 0 and the UT will set up a context for the first device it detects t
83. eaming connection This can be 32 Kops 64 Kops 128 Kops 176 Kops or 256 Kbps This figure Is guaranteed unless the connection cannot meet this requirement because of bandwidth restrictions In this case the rate defaults to the minimum symmetrical rate Minimum Symmetrical Rate From the drop down list choose the minimum data rate that you are prepared to accept for your Streaming connection This can be 32 Kbps 64 Kops 128 Kops 176 Kops or 256 Kbps This rate must be the same or lower than the Desired Symmetrical Rate If the connection cannot meet this requirement an error message Is displayed TE Terminal Equipment e g your computer or ISDN phone Traffic Flow Template A Traffic Flow Template also called an Application Template is a series of data filters such as IP address or port number that allow the Core Network to classify packets received from an external network into the correct PDP Context When incoming data arrives at an access point in the core network a packet classifier will make a PDP Context selection based on the Traffic Flow Template and map the incoming data packets into the PDP Context with the correct QoS attributes The use of a Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address USIM Card Your Service Provider supplies you with a Subscriber Identification Module SIM Card or a Universal Mobile Telecommunications System Subscriber SIM USIM Card A SIM or USIM C
84. ecccessseeecceessseessessess 23 Terminal Interfaces sevescsncavesanessnnectasanersendnnnndtucdvaswnesssanstwddenssenscrensnedsseveneden 23 BGAN 9201 User Manual Interface Overview and Defaults ccccccccsssseseseseseceseseeeeeseseeeees 23 Establishing Communications Between a Computer And the UT24 IEDF EO UE e rere ever anne waren te rene tannin wnrene Arter err 25 USDA IMC O e aaa 25 PAOS Sa cee etnias tiae cas Neocles ea toe Santee ena 25 HACO HGA LEDS rasor E T 26 COMO S e aE E E E 28 Solar PGME COMMOGTIONIY meneses Aee T AEN 28 EmA ACCES SONG ea a a R 29 BC FOWS r AGODIO srein a a R G 29 Extended BOON monano a S 29 FACS OW Sl IO Cl oaiae a aa 30 COIS sonnen T T a a aE 30 FIONN NA K Toerana a E cnstal iste 30 KERN ll NP ML Eaa N 31 SDN COMPENDI DENCE S r einer een ner nner ne ere 32 USING THE HUGHES UT Wes UI ACCESSING The UT Wen ciicccisiomeidimetciareediiasidiawrddlanceionsdeinans 33 PROMS MISS OG Cs ann E E 34 SIUD FIC naneta aaa aa bia Meigen es a a 36 STOAUSTICS PAGO a E E nie aienequecnotetercsemsspasiame 38 PDP COMEX FOGE nirun anun a a a a na a a a 39 VARIN is cased sani E E E 42 WEP SCCM ateut sciatic cut act hah a ar 43 TP eect ae gece sega aaa te ae ardasaa a tee an aee atearan as 45 SSID EE EET AE A I E I T E E 47 ES eer ee ne E S E N EINE A I ANAE A IE ASA R ae eeT o 49 RA SEERA EA E E AE A E A E A EE E ATS 53 PE ie E E acd saa tua ecetacaseceta ines aaasacctad sacra 55 Accessing the UT M
85. eed to periodically delete messages to prevent the SIM from filling Up non BEAM REGIONAL 13 par MAINS WLAN On e PROPERTIES a SETUP a STATISTICS e PDP CONTEXTS a WLAN a WEP SECURITY m ACA e ISDN ae SMS a M2M u FEATURES thes Control Pad SMS Messaginc Inbox Sent Drafts Settings Remote Settings Page Compose 870772103698 870772103698 870772103698 870772103698 y 870772103698 To 870772103698 This is where you write the message John The Drafts page allows you to view previously saved messages After editing a message you can resave Update or send the message non z BEAM REGIONAL 13 parr Ld 50 MAINS WLAN On e PROPERTIES a SETUP e STATISTICS e PDP CONTEXTS a WLAN e WEP SECURITY m ACA m ISDN se SMS me MM e FEATURES thes Control Pad SMS Messaging Drafts Settings Remote Settings Page Inbox Sent Drafts Compose To 870772103698 w To 870772103698 This is where you write the message John BGAN 9201 User Manual On the Compose page you can write new messages After entering a message you can save It to drafts or send it Hughes Control Pad SMS Messaging Compose E l l Inbox Sent Drafts Compose Settings Remote Settings BEAM REGIONAL 13 a To 670772103698 pat Lo This is where you write the message MAINS WLAN On John em PROPERTIES ea SETUP a STATISTICS a PDP CONT
86. entered into the MSN UDI text box UDI is a 64 Kbps service that is a European standard ISDN data service 5 MSN RDI Restricted Digital Information By default MSN 3 is entered into the MSN RDI text box RDI is a 56 Kops service that is normally found in the USA 6 Trigger for Mobile Originated call type Bearer This box controls the mechanism used by the terminal to select the bearer type for mobile originated calls By default Bearer capability is set as the trigger in this text box There is also an option under the drop down arrow to set the trigger to use the MSN rather than the bearer Most ISDN devices correctly signal the call type soeech 3 1KHz audio UDI RDI via the bearer capability If there is a problem this field can be changed to use the MSN number instead BGAN 9201 User Manual 47 Once all changes have been made click on Apply Any changes to this screen require a re boot of the terminal to save the new configuration Use the power button on the UT or the Restart Terminal button to gracefully power down and power back up the UT Note You can use different MSNs for any of the ISDN call types above but your ISDN equipment must be programmed with the same MSN to accept incoming calls and you must use different numbers for soeech audio and UDI RDI calls 48 BGAN 9201 User Manual gt gt I SMS You can manage SMS text messages from the SMS pages which provide a similar function to LaunchPad Yo
87. epending on the configuration that has been set up by your Corporate IT Manager or service provider mM You are asked to enter a username and password when logging in to BGAN LaunchPad 60 BGAN 9201 User Manual bP INSTALLATION WIZARD Run the LaunchPad Installation Wizard The following steps show the installation process 7 The Installer prepares to install the LaunchPad software If asks you accept the licensing agreement Setup BGAN LaunchPad 4 0 474 Seis License Agreement i Please read the Following important information before continuing inmarsat Please read the Following License Agreement You must accept the terms of this agreement before continuing with the installation Terms and Conditions of Use Whilst all reasonable efforts have been made to maximise the accuracy and performance of BGAN LaunchPad users are advised that accuracy and performance may be affected by a variety of conditions including conditions which are outside the control of Inmarsat Global Limited hereafter Inmarsat This BGAN LaunchPad is provided as is and use is at one s own risk Any express or implied Warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are specifically disclaimed In no event shall Inmarsat I do not accept the agreement 8 Follow the on screen instructions Note the following recommended choices Make sure you select the ap
88. er Manual 113 The BGAN Terminal Logging dialog box is slightly different to the network or event log box and gives a choice fo display all the lines in the log file check the Retrieve all lines of log file check box Or display selected lines in the log file uncheck Retrieve all lines of log file check box and enter the number of lines you want to retrieve in the Number of lines to retrieve from BGAN terminal text box BGAN Terminal Log File Management Select BGAN terminal log file syslog Retrieve all lines of log file Number of lines to retrieve from BGAN terminal 2 Click on Display to see the contents of the file you selected 3 Clock the Turn logging on off box to turn logging on or off 4 Click OK to save the change EMAILING LOG FILES You can email the log files from BGAN LaunchPad main menu 1 Select File gt LaunchPad event log LaunchPad network log LaunchPad debug log or Terminal Log File A dialog box displays as shown below Event Log Select event log file EventLogFile csv Turn logging on off 114 BGAN 9201 User Manual Select the file to email from the drop down list Click on E Mail to open a new message in your Email application addressed to your support contact and with the log file attached You can type in a message if required 4 Select the file to email from the drop down list Click on E Mail to open a new message in your Email applic
89. er users of the BGAN network or BGAN Terminal This connection class is suitable for most data types other than multimedia mE Streaming A streaming connection is charged by time You are charged for the amount of time the connection is active Streaming enables multimedia data such as video to be sent in a continuous data stream and converted into sound and pictures The bandwidth required for a streaming connection is difficult to predict and depends on factors such as length of connection and number of receivers The standard connection is suitable for most basic data requirements and is charged by the amount of data sent If you require a guaranteed data rate for your connection to eliminate delay for example you can connect using one of the streaming connections at the following data rates mM 32 Kbps streaming 64 Kbps streaming 128 Kbps streaming 176 Kops streaming 256 Kops streaming BGAN X Stream up to 512 kbps Each streaming class connection is charged by the length of time that the connection is live The standard and streaming connections are primary connections and are alternatives to each other that is only one can be open ata time You must close one connection before you can open another This is per TE Each TE can have Its own primary PDP context e g background or streaming connection and up to 11 TE s may be connected to one UT at a time Each TE will have a separate global IP address to the network
90. es Network Systems at www hughes com 134 BGAN 9201 User Manual y GLOSSARY APN An Access Point Name APN provides access to an external network By default the SIM Card in your terminal is configured with the APN of your Internet Service Provider You may want to configure further APNs if you have arranged with your Service Provider to use more than one SIM Card ARP Address Resolution Protocol is used to find out the physical Ethernet address of a host BGAN Satellite Terminal Referenced throughout this document as the Satellite Terminal The Terminal or the UT User Terminal this device implements and manages BGAN satellite communications between your computer and your Service Provider s network CID Context Identifier for a PDP context Quality of Service Quality of Service QoS assigns a level of priority to certain types of data traffic in particular high bandwidth applications such as video and multimedia QoS attempts to maintain a guaranteed throughput level and minimize error rates and end to end latency so providing a higher level of service than best effort protocols DHCP Dynamic Host Control Protocol a protocol used to assign an IP address to a host DNS Server The Domain Name System DNS is an Internet service that is required because the Internet does not recognize the text based Web address or email address that you type into your Web browser or email application All or part o
91. ess After restarting the UT to change the IP address disconnect and reconnect the TE to allow it to clear and update its IP configuration You must then enter the new IP adaress of the UT in the browser to re access the web UI 2 Terminal Subnet Mask This allows the User to change the UT subnet mask For example if you wish to use a Class B address on the UT set the subnet mask to 255 255 0 0 Note Updates to this field will not take effect until the UT is restarted 3 DHCP Server This allows the User to enable or disable the UT s on board DHCP server Note Updates to this field will not take effect until the UT is restarted 4 DHCP Address Range This allows the User to set the range of DHCP addresses that are given out by the UT fo any connected TE DHCP client Note Updates to this field will not take effect until the UT is restarted 36 BGAN 9201 User Manual 5 Idle Mode DHCP Lease Time The Idle Mode DHCP Lease Time refers to the DHCP lease time used when the UT is not connected to the BGAN network This parameter allows the User to change the default time 60 seconds that the DHCP lease fo the TE is good for This parameter was introduced because of a problem with some models of Cisco routers that would not accept a short DHCP lease time Note The longer the idle mode DHCP lease time the longer it will fake the Network UT to update the TE with the correct DNS servers for web browsing after establishing a PDP context Updates
92. f a Web address or an email address is a domain name and DNS translates this domain name into an IP address that is recognized by the Internet A DNS Server holds a database of domain names and IP addresses so that when you enter a Web address or email address you are directed to the correct IP address over the Internet Error correction Error correction ensures that very little data is lost during transfer by asking for dropped packets to be resent However because it holds subsequent data whilst the packet is being resent you may notice some jitter or delay in the received data This is normal for most data types For real time applications such as Voice over IP VoIP or video it is recommended that you remove error correction Removing error correction minimizes delay and jitter Ethernet Ethernet is a local area networking method used widely throughout the computer industry It is one of the three communications interfaces supported by the Satellite Terminal Fault Code A number which uniquely references an error in a hardware or software system In the Satellite Terminal if there is a fault detected the fault code and a description are displayed in suitable LaunchPad windows GPS Global Positioning System The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites It uses these signals to determine the Terminal s location on earth That location is used during registration to ga
93. fect A description of each item on the page follows Hughes Control Pad Terminal Setup cuo Terminal Local IP Address i BEAM REGIONAL 13 Terminal Subnet Mask 255 255 255 0 part LC DHCP Server On off MAINS WLAN Off DHCP Address Range 192 168 128 to PROPERTIES Idle Mode DHCP Lease Time seconds a SETUP a STATISTICS Connected Mode DHCP Lease Time seconds a PDP CONTEXTS PIN 3 attempts left PUK 10 attempts left a WLAN a WEP SECURITY 3 Bypass Antenna Pointing On off Point Once e ACA Auto Power On T a ISON oo a SMS 3 Terminal Indicator LEDs On off m M2M ou ae eae 24 7 PDP Context Keep Alive On off Netmode NAT Streaming Inactivity Timer On Off Streaming Inactivity Timeout seconds Emergency Call Numbers 000 008 112 110 118 119 911 999 1 Terminal Local IP Address This allows the User to change the local IP address of the terminal from the default 192 168 128 100 IP address All four octets can be changed Once the local IP address is changed on this page and applied the IP address ranges for the DHCP server the PDP Context page the ACA page and the M2M page will also be changed automatically Note Updates fo this field will not take effect until the UT is restarted When changing the IP Address be sure to make a note of the new address as you will need it to access the UT Refer to Trouble Shooting page 127 if you forget the addr
94. from the network and enter a NO SIM operational mode If the USIM is reinserted while the terminal is still powered on it must be restarted use the terminal s power button to accomplish this to detect the new or replaced USIM If you change the SIM card you may need to reconfigure the terminal s ACA settings e g if the APN or username password are different between the two SIM cards as this information is stored in each SIM BUTTONS The Satellite Terminal has two buttons m The Power button is used for turning the terminal on or off Along press of the button will either turn if on or off eeeoe0000o O K G Audio Buzzer E The Audio button is used for switching the audio tones on and off These tones occur only while the terminal is in pointing mode see the section Using the Audio Buzzer on page 16 Press the button to turn the tones on and off BGAN 9201 User Manual 25 mM Once you have the terminal correctly pointed to the satellite you can long press 3 4 seconds the Audio button to register with the network You can fell when you are registered with the network when the solid green GPS LED goes out INDICATOR LIGHTS LEDs The terminal LEDs indicate the status of the Satellite Terminal The figures below illustrate where the LEDs are located on the terminal and the function of each POWER LED The Power LED indicates power status LED Status Off Terminal is turned off Green Terminal is powered on
95. g access stops an individual frorn controlling connections created by other people in the group Cancel Close 2 Select one of the radio buttons The options are as follows No restriction the BGAN LaunchPad user can change the connection and BGAN device settings Medium restriction the BGAN LaunchPad user cannot change connection settings but can change BGAN device settings Maximum restriction the BGAN LaunchPad user cannot change connection settings or BGAN device settings 3 If required check the Disable control of all open connections in a device check box The ensures that users cannot edit connections owned by other users 4 Click Save fo save the displayed configuration and exit from the Settings window CONFIGURING SUPPORT DETAILS Using the Support tab you can set the Support contact details that will disolay on BGAN Launch Pad To set support details 1 Click on the Support tab The Support window displays as shown below 104 BGAN 9201 User Manual User Profile Maker File Help i RRR General Connections Settings Support The folowing details will appear on the user support page A No user support available Email C None Available Website C None Available Telephone number C None Available Cancel Close 2 Either f no user support is available click on the No user support available check box or Enter the de
96. he same time or separately 1 If the new PIC version is newer than the Modem PIC version and you want to upgrade click the Upgrade PIC box and then click the Upgrade button BGAN Upgrader File Tools Help IF Address 192 168 128 100 O Software New Software version Modem SW version _ Restore 3 8 0 2 3 6 1 5 Upgrade Sw PIC Info Hew PIC version Modem PIC version Jul 10 Dec 05 Select the ttems above to Upgrade Upgrade Receved Release Information 2 During the Upgrade process it is imperative that the power supply and Ethernet connections to the BGAN modem are not removed or interrupted 3 The status and progress of the Upgrade is shown in the BGAN Upgrader window BGAN Upgrader IF Address Software Hew Software version Modem SY versiorn 3 0 0 2 IE gE PIC Info Hew PIC version Modem PIC version Jul 10 Dec 05 a Select the items above to Upgrade PIC reflashing in progress DO NOT INTERRUPT 4 The upgrade process will proceed After about a minute the unit will reboot 124 BGAN 9201 User Manual 5 After about 30 seconds the new Software version will be indicated BGAN Upgrader Fie Tools Help IP Address 192 168 128 100 Software New Software version Modem SWW version _ Restore 3 8 0 2 3 6 1 5 Upgrade Sw PIC Info Hew PIC version Modem PIC version Jul 10 Jul 10 M Upgrade PIC Select the items above to Upgrade Received Release
97. he PIN needs to be entered go to the SETUP page USIM APN Name This displays the default APN that has been provisioned on the USIM card Note that some USIM cards may have multiple APNs provisioned in them MS ISDN 1 thru 4 Every USIM card has four 4 separate MS ISDN numbers if the USIM has been provisioned for these services MS_ISDN 1 is for 4K Speech MS ISDN 2 is for 3 1 KHz Audio fax etc MS ISDN 3 is for UDI data and MS ISDN 4 is for RDI data The numbers are shown here if they have been programmed into the USIM Extract System Log Clicking this button allows the User to automatically extract a UT system log and save the file to a location on the TE for debugging purposes This file can be e mailed to Hughes directly for fault analysis if the User experiences any problems Note if you encounter problems downloading the file check the firewall and other settings on your PC such as McAfee Host Intrusion Prevention as these can sometimes block FTP Restore Factory Defaults Clicking this button will restore the UT back to factory defaults and delete any of the User parameters that have been set up in the UT Hughes highly recommends that the User exhaust all possible debug procedures before using this feature BGAN 9201 User Manual 35 gt gt Setup PAGE The Setup page allows the User to configure various parameters of the UT Many of the parameters on this page require a restart of the terminal to take ef
98. he TE has a known static IP address or never ARPs enter this address Alternatively leave the IP address blank 0 0 0 0 and the UT will set up a context for the first device It detects through ARP during startup e The QoS should be left as Background Setting a steam QoS should only be used in exceptional circumstances where a stream is required the whole time the unit is powered on e APN will be filled in with the default value in the SIM but can be changed if necessary e Fillin the Username and Password if required for context activation If you change the SIM card you may need to reconfigure your Always On Context settings e g If the APN or username or password Is different between the two SIM cards For static units that are installed once the Point Once option on the Setup page Is recommended To control the unit remotely use the SMS Remote Control feature see the Features page and SMS Remote settings 54 BGAN 9201 User Manual b gt po FEATURES You can enable special features from this page SMS Remote Management allows the unit to receive and act on special remote control SMS messages Before this feature can be used you must obtain the feature activation code from your service provider and activate the feature by entering the UT specific code in the Feature Activation Code field You will need to provide the unit IMEI to the Service Provider This can be found on the Properties Page To use the feature you mu
99. his indicates whether you are PS Packet Switch attached to the Network Once PS Attached and assuming no ACA or Always On functions are enabled you will Then need to setup a PDP Context in order to send PS data CS Attach Status This indicates whether you are CS Circuit Switch attached to the Network Once you are CS Attached and Registered with the network you are able to make CS calls GPS Position This field displays the current GPS position status If you have received a GPS fix and the Network GPS policy has been received and it allows the GPS position to BGAN 9201 User Manual ae oY be shown fo the user it will disolay the Latitude Longitude Fix Quality and the Last time the GPS position was updated Time displayed is GMT time Emergency Call Numbers This field displays the Emergency call numbers that can be used with the UT Software Version This displays the current version of software that is running on the UT Alarms This displays any current alarms that have been detected by the terminal Satellite Modem IMEI This displays the IMEI number of the UT Satellite Modem IMSI This displays the IMSI number of the USIM card in the UT If the IMSI is not displayed it indicates that there is a problem reading the SIM card e g because there is no SIM it is installed incorrectly or the SIM PIN must be entered USIM PIN Status This field indicates whether the USIM is ready or the PIN has to be entered If t
100. hrough ARP during startup With the Always On ACA feature enabled the UT will set up the desired PDP context at startup and automatically reactivate it if it is ever deactivated SMS Remote Control To control the 9201 unit remotely use the Remote SMS Control feature see the Features page 55 and SMS Remote Settings page 52 web pages for details Pb M2M SATELLITE TERMINAL POINT ONCE INSTALLATION PROCEDURE Use the following procedure to install an M2M 9201 satellite terminal with the Point Once option Setup Web UI page This procedure assumes the 9201 terminal is mounted in the optional NEMA 4X enclosure shown below but the same basic procedure can be used without the enclosure 1 Prepare the M2M satellite terminal route power and Ethernet cables through the cable ports mount the 9201 in the enclosure and connect all cables Set the housing to the correct elevation angle for your location at O degrees the unit is vertical pointing to the horizon and at 90 degrees it is horizontal pointing to the sky 2 Mount the unit so that the satellite terminal has a clear view of the satellite Connect power to the terminal 3 The satellite terminal will power up and within a few seconds will enter pointing mode and generate audible pointing tones if in Point Once mode already During staging the unit must be configured for Point Once Note that when in Point Once mode the audio pointing tones will occur automa
101. in access to the BGAN system Header Compression A header is the component of a data packet that precedes the data that you are sending The header contains information such as source and destination address error checking and other administrative details In most data types this does not noticeably affect the data transmission rates However in multimedia applications such as voice and video the header can significantly affect performance Inmarsat recommends that you switch on header compression for multimedia applications such as video IP Address An Internet Protocol address or IP address is a number that identifies the computer that is sending or receiving information transmitted over the Internet An IP address is made up of four groups of numbers between 0 and 255 separated by periods For example 207 115 79 4 is an IP address In the BGAN system IP addresses can be dynamic or static BGAN 9201 User Manual 135 Dynamic IP Address A dynamic IP address is a temporary address that is assigned by your Internet Service Provider ISP when you connect to the Internet If you do not need a permanent IP address Inmarsat recommends that you obtain a dynamic IP address Normally individual users of the Internet use a dynamic IP address Static IP Address A static IP address is assigned permanently and is used every time you connect to the Internet Normally companies and other organizations that have their own networks use static IP
102. interfaces USB Ethernet Integrated Services Digital Network ISDN WLAN There is no need to check the active interface All interfaces can be used simultaneously to accommodate multiple users During Initial setup the terminal can only be configured using either a USB or an Ethernet connection Once the terminal has been configured all four interfaces USB Ethernet WLAN and ISDN can be used for data transfer depending on the service required Your computer must be configured to support your chosen connection method Refer to the documentation supplied with your computer for details 8 BGAN 9201 User Manual CONNECTING BY USB To connect the BGAN terminal to a computer using the USB port 1 Connect the supplied USB cable to your computer s USB port and insert the other end of the connector into the BGAN terminal s USB port 2 At the terminal slide the cable through the rubber door slot in order to secure and protect the connection When plugging in the USB cable for the first time you will see Windows installing a new driver for the device USB drivers for the terminal are available from www inmarsat com support or www ogan hughes com When you plug the USB cable into your computer for the first time your computer will detect that new USB Hardware has been connected You should then follow the computer s instruction to install the Hughes USB LAN LINK driver software for computers using the Win
103. ion 5 Click the Upgrade SW box and then the Upgrade button 120 BGAN 9201 User Manual BGAN Upgrader Fie Tools Help IP Address 192 165 128 100 Software Hew Software version Modem SWW version 3 0 0 2 3 6 5 5 PIC Into Hew PIC version Modem PIC version Jul 10 Jul 10 M Upgrade PIC Select the ttems above to Upgrade Upgrade Receved Release Information 6 During the Upgrade process it is imperative that the power supply and Ethernet connections to the BGAN modem are not removed or interrupted 7 The status and progress of the Upgrade is shown in the BGAN Upgrader window BGAN Upgrader IP Address S oftware Hew Software version Modem SY version 3 0 0 2 3 6 5 5 o PIC Info Mew PIC version Modem PIC version Jul 10 Jul 10 E Select the items above to Upgrade Preparing BGAN Unit for Upgrade BGAN 9201 User Manual 121 BGAN Upgrader IF Address Software Hew Software version Modem SWW version 3 5 0 2 3 6 5 5 PIC Into Hew PIC version Modem PIC version Jul 10 Jul 10 rn Upgrading BGAN with version 3 8 0 2 8 The upgrade process will proceed After about 2 minutes the unit will reboot BGAN Upgrader IP Address Software Hew Software version Modem SY version 3 5 0 2 UNENDO N PIC Info Mew PIC version Modem PIC version Jul 10 UN EN OWT Select the items above to Upgrade
104. is Always On Static ACA IP Address left blank a context will be set up for the first device detected via an ARP Qos APN BGAN INMARSAT COM Username e Password Note Refer to the Setup Page to configure parameters such as Relay Mode and IP Address Refer to the SMS Page to configure SMS Remote Control Context Watchdog If you need the unit to maintain a PDP context at all times use the Context Watchdog feature e Context Watchdog To detect problems and auto recover set this field to On e Configure one or more Ping IP addresses that can be pinged by the UT over the satellite link For example use DNS server IP addresses Note that at least one address must be provided if this feature is enabled but setting two or three addresses may help if there is difficulty reaching the first address e Time between pings Set this parameter to control the interval at which the UT will check the link The minimum value is 5 minutes e lf the Ping Required field is set the UT will always send the pings at the ping interval If the field is not set the UT will not send pings if data was successfully sent within half the ping interval This setting reduces the number of pings sent over the alr BGAN 9201 User Manual 53 Always On Context To have the unit automatically set up a context on power up set Always on Context to On The UT will set up the context at startup and reactivate it if it is ever deactivated e lf t
105. is connected directly to a PC if uses a regular Ethernet cable shown above If the Terminal is connected directly to a hub or router a crossover LAN cable may be required FIXED MOUNT KIT The following items are found in the Fixed Mount Kit The user is responsible for mounting the hardware to a suitable surface mE Fixed Mount Screws anti theft 30 BGAN 9201 User Manual mM 30 meter Cord for AC Power Adaptor This allows the AC Main power adaptor to be located up to 30 meters away from the terminal mM Ethernet ISDN 30 meter cable N A EXTERNAL ANTENNA m The external antenna is a 20 x 20 x 5 500mm x 500mm x 12mm passive antenna with a 10 meter long cable If can be mounted permanently using the Fixed Mount Kit accessory BGAN 9201 User Manual 3 ISDN COMPATIBLE DEVICES The 9201 Satellite terminal has been successfully tested with the following ISDN handsets 32 ASCOM Eurit 33 plus SwissVoice Eurit 25 Nera and Thrane ISDN handsets Siemens Gigaset X255 Hughes 2 4 Wire terminal adapter using any 2 wire analog handset BGAN 9201 User Manual MO USING THE HUGHES UT WEB UI P ACCESSING THE UT Wes UI The Hughes 9201 Satellite Terminal UT includes its own internal Web User Interface UI To access the UT Web UI open a Web Browser and type in the internal IP address of the UT i e http 192 168 128 100 The Web UI is supported on Internet Explorer 7 and 8 Fi
106. iswnes Ciceseseaees 7 Opening a Dedicated Streaming CONNECTION c ee eeeeeeeeeeee 78 Closing a Dara Connec ONssiisern a 78 Set up or Edit a VPN CONnNnection ssssessssssessessssssceeressssseeresesss 79 OPENING O VEN aaa awacebioteiaaianalacubactotauess 79 clono a VEN ee ase aeciaeeeccaaeiuaiatee 80 Adding or Editing a Dedicated Connection eessseserrseseessssssrrrrrrreree 8 SS TCE I GNI OM eidi a E E a N 8 Configuring Connection QUOINY cesian cesscteussan ceteeltiouathatasitienss 82 Configuring Networking PAOPTAMETETS ccccecssssssscssccccccccessseeeeeeeenes 84 NAT VS ROOY MOQ G sores orcas a E EE EEE 86 NORMO CO aaran aaa aaa a a a aS 86 CIO MOO an E E E E TA 86 MGNOGINGISDNNCOMMECTIONS incre access ce iti rtd tereiehaeaattents 87 Opening an ISDN Data Connection cccccceeccccccceeeseeeeeeeenes 87 SERVICE FEATURES 88 PAU VOICI NOG tase tale tera hua ia Aa terata esate aetatonats oeeia teases seatoe tegen 88 MOEN INO ONS r E 88 LEE OR POT MOG O ois eects ana E es 88 Antenna POINNNG BYOOSS ax dincin cian ceueinaadndeemelibels 88 AUTOMGIIC CORTEX ACTIVATION eaS 88 Front Panel LED INGiCGiOrs TOr AG An aicscctrcctiectiareessens na tccciectincs 89 LaunchPad Automatic Connection Mode Description 89 USIM APN Mode vs Manual APN MOde eeessssssseeeececeeeeeeeeees 90 PRONO DOO pene ett ee nae eS ae ER te Omen RE ene one ee eee 9 Emergency GUNG sarrerara a O T 9 PDP Contexts OV SIMI
107. ke sure the battery is charged and connect the computer s AC power adapter or charger Note if you encounter problems downloading a file check the firewall and other settings on your PC such as McAfee Host Intrusion Prevention These can sometimes block FIP For details using the terminal upgrader refer to the Software Upgrader section on page 120 BGAN 9201 User Manual 111 P LoG FILES BGAN LaunchPad maintains log files that detail the commands sent to the terminal and the responses obtained from the terminal BGAN LaunchPad also records any unsolicited events reported by the terminal LaunchPad maintains four types of log file mM Event log file reports details of all command and responses exchanged between BGAN LaunchPad and the Terminal mM Network log file reports network activity related information such as network usage QoS information and unsolicited alerts reported by the network mM Debug log tile LaunchPad debug info mE Terminal log file generated by the terminal and can be accessed from LaunchPad You can do the following for any of these log Tiles Delete or Clear a Log File Display a Log File E mail a Log File Print a Log File mM Save a Log file In addition for event logs and network logs you can E Turn Logging On and Off DELETING OR CLEARING LOG FILES You can delete a LaunchPad event network or debug log file and clear a terminal log file from BGAN LaunchPad main menu To de
108. lete an event network or debug log file from your computer do the following from BGAN LaunchPad main menu 1 Select File gt LaunchPad event log LaunchPad network log or LaunchPad debug log The Event Log dialog box Is shown below Event Log Select event log file EventLogFile csv Turn logging on off 2 Select a log file from the drop down list 3 Click on Delete The log file is deleted from your computer 112 BGAN 9201 User Manual To clear a BGAN log file from your computer do the following from BGAN LaunchPad main menu 1 Select File gt Terminal Log File The BGAN Terminal Log File Management dialog box displays as shown below BGAN Terminal Log File Management select BGAN terminal log file Syslog Retrieve all lines of log file Number of lines to retrieve from BGAN terminal 2 Selecta log file from the Select BGAN terminal log file drop down list 3 Click on Clear The log file is cleared from your computer DISPLAYING LOG FILES You can display the LaunchPad event network or debug log file or the Terminal log file from BGAN LaunchPad main menu To display any of these files do the following from BGAN LaunchPad main menu 1 Select File gt LaunchPad event log LaunchPad network log LaunchPad debug log or Terminal Log File The Event Log dialog box is shown below Event Log Select event log file EventLogFile csv Turn logging on off BGAN 9201 Us
109. lity of the GPS receiver to obtain a fix For this reason ensure that the GPS receiver has a clear view of as much open sky as possible GPS AND BGAN REGISTRATION BGAN uses the accurate position and timing information obtained trom GPS to help ensure efficient registration of a BGAN Terminal with the BGAN network Following successful registration and providing the Terminal is left switched on and remains stationary the GPS is no longer needed Periodically the BGAN Terminal contacts the BGAN network to inform the network that it is still switched on In addition the BGAN network periodically checks each Terminal for activity and if the Terminal has not automatically contacted the BGAN network as described above then the Terminal will be de registered trom the network 130 BGAN 9201 User Manual ISDN The Satellite Terminal provides an ISDN Integrated Services Digital Network interface to connect devices for Circuit Switched voice and data services If is a Basic Rate also Known as 2B D interface and uses the Euro ISDN protocol Note that the Satellite Terminal can only provide service for one 64Kbps B channel at a time DIALING AND NUMBERING DIALING As the ISDN numbering system follows the same pattern as the normal telephone system dialing is carried out in exactly the same manner as making a normal telephone call The subscriber number is used with the same international and area codes as any other telephone network MULTI
110. ls the channel number 1 14 used by the access point Depending on the country only certain options are available for selection Channel 11 is common to almost all regulatory options and so is the default Select a WEP Key Length from the drop down list There are two key lengths available 64 bit and 128 bit 128 bit offers a higher level of security but may cause a slight decrease in performance Select a WEP Key Format at the Enter WEP key in text box This can be either Hex or ASCII Hex keys use hexadecimal numbers 0 9 A F to encrypt and decrypt data and are the most widely supported format Plain text ASCII keys are supported on some operating systems check that your operating system supports ASCII before you select this option Enter up to four WEP Keys The format depends on whether you selected Hex or ASCII Hex Enter a two digit hexadecimal number 0 9 A F in each box on the WEP Key 1 row You can enter up to four keys in total and you should change the default key periodically for added security BGAN 9201 User Manual 69 ASCII Enter a string of 5 characters for 64 bit encryption or 13 characters for 128 bit encryption You can enter up to four keys in total and you should change the default key periodically for added security Note Not all operating systems can convert ASCII to hexadecimal format If you have problems connecting via WLAN using an ASCII WEP key try using the hexadecimal WEP key instead
111. marsat BGAN LaunchPad contains the following LAUNCH BAR While in the LaunchPad application you can click on any of the following icons to display the associated page of information where you can perform BGAN LaunchPad functions Y lud Phone Text 0 Services Support amp y Setup BGAN 9201 User Manual 65 The launch bar options include m Data connections Use for connecting to the Internet to browse Web sites and send and receive emails This section also includes advanced functions such as video and FIP configuration Phone options Provides a phonebook only for use with SMS Text message options Use for sending and receiving text messages Usage information Shows circuit switched and packet switched usage information Services information Lists Service Provider support options Support information Provides LaunchPad help and Service Provider contact details STATUS BAR The Connected to status terminal Status and Signal strength are all shown on the status bar at the bottom of the page as shown below Connected to Status Signal strength HMHS 9201 Standard Data connection open m iiio Ready for Phone Text and Data yy P 100 Help bgan inmarsat 66 BGAN 9201 User Manual Pr P PIN CODE ENTRY When the BGAN LaunchPad is started and connects to the Satellite Terminal the terminal queries the current SIM card to see if the SIM PIN is enabled If the SIM PI
112. ming context 15 Emergency Call Numbers Allows the User to update the emergency call numbers that are applicable in the part of the world where the terminal is being used 16 Apply Cancel and Restart Terminal buttons These buttons are self explanatory Once any desired change has been made to a field on this page click the Apply button As mentioned earlier a restart of the terminal may be required for the applied change s to take effect BGAN 9201 User Manual 37 gt statistics PAGE The Statistics web page provides an estimate of the amount of Packet Switched data sent and received on background PDP Contexts the time elapsed for streaming contexts and the time elapsed for CS calls The data is broken up into the following types Trip The trio Counter is similar to the trio Counter on your vehicle If can be zeroed out at any time by the User and it will track the statistics until the User resets it Lifetime The Lifetime counter Is similar fo the odometer on your vehicle If shows the statistics of the terminal since the software version that added this feature was loaded onto the UT The User cannot reset these counters CS Statistics The CS statistics relate to calls placed by received by the terminal These also include the time of the latest call Hughes Control Pad Usaq BEAM REGIONAL 13 Background Rx 47 983 MB wae L Background Tx 4 015 MB _ Streaming 32K 00 Of 44 MAINS WLAN
113. n Export The Choose Export Type dialog box displays as shown below 94 BGAN 9201 User Manual Choose Export Type Where do you want to export the selected contacts to Continue Cancel Check the File check box to export the contact to a file on your computer Click on Continue The Save dialog box displays Navigate through your computer s file structure using this window and click Save to save the contact details IMPORTING A CONTACT You can import a contact from a file on your computer To do this 1 Inthe Select option window click on Import The Open dialog box displays 2 Navigate through your computer s file structure using this window and click Open to select the contact details you want to import The Select Address Book dialog box displays as shown below Select Address Book Which BGAN contacts list would you like to import the contact to 3 Check the BGAN SIM check box to import the contact to the BGAN SIM 4 Click OK to import BGAN 9201 User Manual 95 P TCP PEP SOFTWARE Transmission Control Protocol TCP enables two hosts usually computers to establish a connection and exchange data It improves the efficiency of data transfer by dividing the data into packets then delivering the packets in the same order that they were sent TCP with Performance Enhancing Proxies TCP PEP enhances the performance of TCP over a satellite network such as the BGAN network by providing E Fast start
114. name in the Search text box and then click on Go The Contacts list then shows only the entries which match the search text Click on All to display all contacts again BGAN 9201 User Manual 93 ADDING AND EDITING CONTACTS This section explains how to add edit or delete a contact ADDING A CONTACT To add a contact to an address book 1 Inthe Select Option window click on New option 2 Enter the name of the contact on the Name line 3 Enter the contact number at the Number prompt 4 In the Select option window click on Save to save the contact details EDITING A CONTACT To edit an existing contact 1 Select the contact to be edited and click on Edit Edit the name or the contact number of the contact In the Select option window click on Save to save the contact details or Cancel to leave the contact unchanged DELETING A CONTACT To delete a contact 1 Select one or multiple contact from the Contacts list 2 Inthe Select option window click on Delete You are asked to confirm the deletion 3 Click on Yes to confirm or No to return to the Contacts window EXPORTING AND IMPORTING CONTACTS This section explains how to export a contact to a file on your computer and import a contact from a file on your computer EXPORTING A CONTACT You can export a contact or contacts to a file on your computer To export a contact to a file 1 Select the contact to be exported and in the Select option window click o
115. nect Connect Connect Connect Standard 32 Streaming 64 Streaming 126 Streaming 176 Streaming 206 Streaming Advanced Help status Signal ona amp Registered with the network Ready For Lion Phone and Text Select Data to enable IP yy Data H ggg Wi oe gy enna Ee WEE From this window you can do the following Open and Close Connections mM Open a Data Connection m Close a Data Connection mM Opena VPN only available if you have configured a VPN Refer to Add a VPN for details mM Close a VPN only available if you have configured a VPN Add a Dedicated Streaming Connection Mm Adda Data Connection Add a VPN m Adda VPN Manage Connections m View Data Connections m Delete a Data Connection mE Change the icon order E Hide an icon 76 BGAN 9201 User Manual OPENING AND CLOSING A CONNECTION OPENING A DATA CONNECTION To open a data connection click on the Data icon in the launch bar to open the Data Connections tab All the available data connections are displayed You can select one primary connection and as many secondary or dedicated connections as you require OPENING A STANDARD CONNECTION To open the standard connection If a primary Streaming connection is open close this connection by clicking on the Streaming connection icon Ihe message The Primary PDP context has been closed displays Click on OK to close this dialog box In the Data Connections
116. nting the terminal you are ready to register with the network Go to the next section Registering with the BGAN Network for registering with LaunchPad or the terminal s built in Web UI Note You can also register with the network by pressing the Audio button on the terminal for 3 4 seconds Once the GPS light goes out the terminal is registered with the network and you can start to make ISDN calls without the use of LaunchPad 4 When you register with the network the buzzer turns off automatically Note If the audio button is pressed when the unit is not in pointing mode it will have no effect The audio buzzer will always default to off when the unit powers on When the unit Is IN pointing mode pressing the Audio button located in the front of the terminal turns the buzzer on Pressing it again turns the buzzer off Along press of the button 3 4 seconds starts registration with the BGAN network Once you exit pointing the buzzer will turn off If the Audio button is pressed when the unit is not in pointing mode it will have no effect REGISTERING WITH THE BGAN NETWORK USING THE WEB UI When you have successfully pointed the antenna you then need to exif antenna pointing and register with the BGAN network You can do this from the Properties page of the terminal s built in Web Ul See page 34 for details REGISTERING WITH THE BGAN NETWORK USING LAUNCHPAD When you have successfully pointed the antenna y
117. o continue with Setup click Next Product Name BGAN LaunchPad 4 0 4T4 Install Folder C Inmarsat BGAN Edition Personal Release Date 24 Sep 10 Java Version 1 6 BGAN 9201 User Manual KEX Ey inmarsat 63 Installation Complete Setup BGAN LaunchPad 4 0 4T4 Completing the BGAN LaunchPad Setup Wizard Setup has Finished installing BGAN LaunchPad on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Run BGAN LaunchPad PLEASE NOTE that the BGAN LaunchPad version numbers shown in these examples will most likely be different than the versions numbers you will see when you perform the installation 64 BGAN 9201 User Manual imm BGAN LAUNCHPAD OVERVIEW The BGAN User Interface is called BGAN LaunchPad and allows you to view and manage the terminal s operations and status via a user friendly set of tools installed on your computer This is the screen that is disolayed when you first start LaunchPad ABGAN LaunchPad 4 0 4T2 File Terminal BGAN services Update Help Y Slul amp Phone Text Usage Services Support Welcome to BGAN San See E i pii Coverage Register with network now Americas Antenna angle 47 Compass direction 55E 147 a ese EEOC Connected to Status Signal strength ails mr 1 M In pointing mode To use Inmarsat O services please setup the BGAN terminal PY y Qy GPS New in
118. o manually configure the IP address of the connected PC by going to your Network Connection icon and right click and select Properties The following screen shot shows your Network Connections You need to select the connection that is tied to your Ethernet card e g Local Area Connection 4 Right click on the LAN connection maybe named differently and select Properties s Network Connections File Edit View Favorites Tools Advanced Help Bi 2 Search Key Folders Fi Type Device Name sl Create a new F i inmarsat Dial up Disconnected Firewalled Eicon Diva Pro PCMCIA connection Change Windows E l iPassConnect Dial up Disconnected Firewalled Eicon ISDN Analog FaxM Firewall settings m Denmark Dial up Disconnected Shared Fi Eicon Diva Pro PCMCIA wt Disable this network device LAN or High Speed Internet gs Repair this connection mij Rename this connection View status of this connection tpl Wireless Network Connection 2 LAN or High Speed Inter Disabled Firewalled Intel R PRO Wireless 22 ES ocal Area Connection 4 LAN or High Speed Inter Connected Firewalled Broadcom Netxtreme 57 Change settings of this Mil The following screen appears Scroll down until you find the Internet Protocol TCP IP and then click on Properties 118 BGAN 9201 User Manual Local Area Connection 4 Properties MI Eg Broadcom NetXtreme 5A Gigabit C This connection uses the following items
119. obile Web Ul essssssssseesssessssssssressrrreeeeesesssssssseseeeeee 56 Mobile Web PDP QONTEX S sanai E N 5 7 MODIS WSD ACA FOO acoier eerror E E atendseds 59 LAUNCHPAD SOFTWARE INSTALLATION Supported Operating Systems sessssesesesessesessssreerrrrrrereeessesssssesesseeeee 60 BGAN Launchpad Corporate Edition or Personal Edition 60 ATOUR Z E a R A de 6 BGAN LAUNCHPAD OVERVIEW LOUNG BO Ati a sii a sh as he i ch ts 65 STATUS OOM ei ee E E E Es i 66 Ball Ih Be ox 5 wi eA a N 67 EE EE FSE aAA AE E mene nr E AE E T AA Sere Se A E T 67 POITO siira N E E E ET EEE 67 BGAN 9201 User Manual PONG TN ONO aa A E EA A E A AE 68 MUDIE US CNS arr A A ATA 68 Connecting Terminal to PC and Other Devices Via WLAN Interface69 CONEGUDES a a EAA TEA E EA EE E A TAE 7 BGAN SERVICES 72 Voice Telephony Services sssssssessssseeessesssssseressssssscrersssssssererssssseeeeess 72 MESSAGING SCIVICES awww a A 73 Short Message Service SMS via BGAN LaunchPad 73 Short Message Service SMS via Web Ul uo eeeeeeeeeeeeeeeeeees 73 DOTA SEMCON 74 DiS Keith CONNEC 6 picgeereeeee ree rere een Penne mom nes nner at E pene 74 Dedicated Streaming CONNECTIONS ssssseecssssssssssseccccceceeeeees 74 VPN adond sates ie N 75 SONDU seen a aa a a tT Mim enete Rate 75 Opening Data Connections essssesssrrreeeesesesessssrrerrrrreeereeeessssssees 75 Opening and Closing a SONNESCTION seven ahiseess his oait
120. on and exit the configuration screens or click on Cancel to edit without saving CONFIGURING CONNECTION QUALITY To configure the Connection quality for a data connection From the Connection Icon Setup window click on the Connection quality tab The Connection Icon Setup Connection quality window displays as shown below Connection icon setup Background O Streaming O Dedicated Cancel 1 Select a Connection class This can be either Standard Streaming or Dedicated Note that Dedicated does not display if you are configuring a VPN If you chose Standard no further configuration is required in this window If you choose Streaming the Streaming Parameters section of the window activates If you choose Dedicated the Application template drop down list and the Streaming Parameters section of the window activates 2 If you choose Streaming or Dedicated you can do the following in the Streaming Parameters section of the window Select the Desired Symmetrical Rate from the drop down list Select the Minimum Symmetrical Rate from the drop down list Check the Use error correction check box if you want to turn error correction on 3 If you choose Dedicated select an application template also known as a traffic flow template from the Application template drop down list This associates an application with this connection and enables the Terminal to correctly route certain types of traffic For exampl
121. on icon that you want to open The following dialog box displays Dedicated confirmation Message Ed The requested connection will be opened in addition to any existing connections and charged by time rather than volume OK 2 Click on OK fo continue This opens a dedicated connection alongside your current primary connection You can open as many dedicated connections as you require in this way But the total number of primary and dedicated data connections open on the terminal cannot exceed 11 CLOSING A DATA CONNECTION To close a data connection do any of the following E Click on the connection in the Data Connections tab The connection icon loses its outline indicating that the connection is closed mM Inthe Data Connections tab click on the View all data connections in terminal button to display the BGAN Connections window You can then click on Disconnect to close the appropriate connection mM Inthe LaunchPad main menu select BGAN Services gt Close All Data Connections The Close all satellite connections dialog box displays where you have the option to select Close All My Data Connections or Close all Data Connections for All Users Note If you are sharing the BGAN Terminal clicking on Close All Data Connections for All Users closes the connections of other Terminal users 78 BGAN 9201 User Manual SET UP OR EDIT A VPN CONNECTION A VPN connection differs from other data connections in that only the VPN
122. on off box to turn logging on or off Click OK to save the change 116 BGAN 9201 User Manual a POWER ON SELF TEST SATELLITE TERMINAL BOOT BEHAVIOR When the terminal is powered up it goes through a two phase boot process The first phase loads a Minimum Boot ROM MBR module which provides basic functionality including self test and basic network connectivity When the self test has completed with no failures detected the MBR then proceeds to the second phase and loads the application module This provides full terminal functionality If the applications module is not installed or is bad a new application has to be installed A bad application could cause the terminal to stall in the second phase or constantly reset To prevent this the boot process can be stopped at the MBR phase so that a new application can be installed This is achieved by holding down the audio button at the same time as the power button is pressed If the audio button is accidentally pressed during power up causing the boot process to stop at the MBR phase then simply power cycle the terminal and it will power up through both phases of the boot process If the terminal MBR module detects a failure during the self test it will stop the boot process and indicate the source of the failure through the 6 LEDs used for pointing as follow a Pointing LED Color and Status Solid green LED Blank or off LED BG Blinking green LED BR Blinking red LED
123. or example it can support 5 primary and 6 secondary contexts but not six primary and 6 secondary contexts There is only a single primary context assigned to each computer connected to the Satellite Terminal You can configure the Satellite Terminal to enable or disable automatic context activation Even if automatic context activation is used you can still manually control contexts for flexibility and exception conditions Primary Context The Satellite Terminal creates a primary context with the entered information If a primary context already exists for your local IP address you have to disconnect the current context before creating the new one This could happen if a context was created automatically and the user wants to change to a different APN or QoS Your BGAN LaunchPad or Web UI indicates whether the context is successfully created or displays any errors LaunchPad or Web UI also allows you to disconnect any contexts secondary Context Secondary contexts can be set up from the BGAN LaunchPad and must always be associated with an existing primary context Secondary contexts are used when multiple applications on your computer require different types of contexts Each secondary context requires a Traffic Flow Template to be configured which defines how the data for the secondary context should be routed This is done through the BGAN LaunchPad IP ADDRESSING Connections between each TE and the terminal are achieved with priva
124. orrectly oriented Ensure the battery is oriented as into terminal shown in First Time Setup Cannot insert USIM card USIM is not correctly seated in the card Ensure the USIM is pressed firmly holder into terminal holder into the card holder Card holder incorrectly oriented Ensure the card holder is oriented as shown in First Time Setup Cannot lock the Lock knobs are not tight enough Ensure lock knobs are turned in terminal s stand at the the direction shown on the desired protractor angle knobs Both knobs will gradually tighten if you push the unit to a lower angle This can help with locking the unit when the desired protractor angle is close to 90 degrees Terminal s lock knobs Closing the stand has tightened both Open the terminal s stand this cannot be loosened lock knobs will automatically loosen the lock knobs The Terminal tips The stabilizer has not been deployed See Terminal Stand Positioning forward In a fixed installation the Terminal s automatic modes are not set Set the automatic modes see terminal will not turn on correctly Automatic Mode and reconnect to the BGAN system after a power outage BGAN 9201 User Manual 127 The BGAN LaunchPad will not connect to the terminal Cannot talk to the BGAN terminal even though it is on and appears to be working The BGAN LaunchPad will not connect to the terminal over the WLAN interface Terminal will not accept Incoming ISDN calls Terminal
125. ort directly to the Satellite Terminal USB port via the supplied USB cable Please ensure that you have the proper USB driver installed on the computer before connecting the cable for the first time ISDN ISDN communications are established by connecting your computer ISDN port or ISDN device directly to the Satellite Terminal ISDN port via the supplied ISDN cable same as the Ethernet cable With the ISDN interface you can make voice or data calls Only one terminal at a time may make a call since only one B channel is supported per Terminal in the BGAN system However Up to four ISDN phones may be utilized with the terminal s single ISDN connection by using a passive ISDN splitter Note that only one of the ISDN devices may make a call at one time WLAN The WLAN function Is used in access point mode You can use the BGAN LaunchPad or Web UI to configure the following parameters m Wireless LAN interface on off The default is off mM Network SSID name The default is BGAN but you can change it mE Channel number This controls the radio channel number 1 14 used by the access point Depending on your country only certain subsets of these channels may be used 3 options France Spain or Rest of the World Channel 11 is common to almost all countries so it is used as the default mM Encryption 64 or 128 bif WEP encryption can be enabled Up to 4 WEP keys can be entered in either Hexadecimal or ASCII format Note
126. ou then need to exit antenna pointing and register with the network You can do this by a long press of the audio button located on the terminal Alternatively if you have an ISDN handset connected to the terminal you can exit pointing and register by pressing the 1 keys Otherwise you can click on the Register with network now button on the BGAN LaunchPad pointing window REGISTRATION STATUS AND COVERAGE MAP This page appears when you first start the LaunchPad application It displays the registration date and time terminal location information other registration information and the expected satellite coverage zone Note The map depicts the BGAN network s expectations of coverage but does not represent a guarantee of service The availability of service at the edge of coverage areas fluctuates depending on various conditions BGAN 9201 User Manual 17 CABGAN LaunchPad 4 0 472 File Terminal BGAM services Update Help 7 Services Support a Welcome to BGAN Sa Global Coverage Register with network now Americas Antenna angle 47 Compass direction 55E 147 EEE EEE EEE Connected to Status Signal strength Hughes 9201 om 27 In pointing mode To use Inmarsat T services please setup the BGAN terminal PY ry By crs New inmarsat 18 BGAN 9201 User Manual FIXED SEMI FIXED INSTALLATION The satellite terminal can be mounted on a pole or flat surface such as a wall or roof using the
127. owing names and abbreviations are used to identify the Satellite Terminal and your computer Term Definition ACA Automatic Context Activation Terminal BGAN Satellite Terminal UT User Terminal 9201 BGAN Satellite Terminal TE Terminal Equipment e g a computer BGAN 9201 User Manual gt P ABOUT THis USER GUIDE This user guide contains the most up to date information available on this product on the date it was written P COVERAGE AREA S The map shows the global coverage provided by the BGAN satellite network You are able to access one of the BGAN satellites by pointing the terminal to that satellite In addition to the satellites the BGAN system includes infrastructure equipment on the ground that connects to teleohone networks and the internet By accessing the satellites your terminal can then connect to telephone and data networks 2 BGAN 9201 User Manual gt gt PACKAGE CONTENTS When you unpack the Satellite Terminal package you will find the following E BGAN 9201 Broadband Satellite Terminal and WLAN Access Point Rechargeable lithium ion battery pack AC power adapter and cable 100 240 VAC Travel adaptor USB cable Ethernet cable ISDN cable The following are available accessories not included in the package mM Extended lithium ion battery pack Fix Mount Kit DC vehicular power adapter External passive antenna 2 4 wire ISDN terminal adapter Your Service Provider will supply
128. propriate Edition Corporate or Personal when prompted Setup BGAN LaunchPad 4 0 4T4 mfx Selection Installation Type Py BGAN LaunchPad inmarsat Personal Edition Corporate Edition BGAN 9201 User Manual 6 Special Corporate Edition Instruction Inmarsat recommends that you install BGAN LaunchPad Profile Manager with the Corporate Edition If you want to install Profile Manager select Browse CD for any extra features and follow the on screen instructions 9 Select the directory into which LaunchPad will be installed Setup BGAN LaunchPad 4 0 414 Sel Select Destination Directory Y Where should BGAN LaunchPad be installed inmarsat Select the Folder where you would like BGAN LaunchPad to be installed then click Next Destination directory Required disk space 12 6 MB Free disk space 34 955 MB 62 BGAN 9201 User Manual Other items for selection and installation messages Shortcut Destination Selection Setup BGAN LaunchPad 4 0 4T4 Select Additional Tasks Which additional tasks should be performed Sees Hy inmarsat Select the additional tasks you would like Setup to perform while installing BGAN LaunchPad then click Next Create a desktop icon Create a Quick Launch icon Pre Installation Summary Setup BGAN LaunchPad 4 0 4T4 Information Please read the Following important information before continuing When you are ready t
129. rameters section of the window activates 4 Ifyou choose Streaming you can do the following in the Streaming Parameters section of the window Select the Desired Symmetrical Rate from the drop down list Select the Minimum Symmetrical Rate from the drop down list Check the Use error correction check box if you want to turn error correction on 5 Edit the routing options for this connection Select an APN from the Select APN drop down list If it is not activated only the default APN is available Inthe IP Configuration section set up your IP Address requirements Select either Use Dynamic Network Assigned IP Address or Use Static IP Address If you select Use Static IP Address enter the IP Address in the text box You can get a static IP address from your Service Provider 82 BGAN 9201 User Manual Inthe IP Configuration section leave the default Use Dynamic Network Assigned DNS Servers option If required check the Use Header compression check box to turn on header compression 6 Click on Apply to save the displayed configuration or click on Cancel to exit without saving BGAN 9201 User Manual 83 P CONFIGURING NETWORKING PARAMETERS To configure networking parameters from LaunchPad select the Network Mode drop down menu from the terminal tab This was updated in LaunchPad release 4 0 4 to add Relay Mode support Network Mode InterFace Status Relay Mode BGAN Terminal IP Add
130. re the Wireless LAN functionality of the terminal Note that Wireless LAN Security is controlled on a different web page Connecting by WLAN If you have not previously used the terminal s WLAN interface it has fo first be enabled from the web UI with a computer connected to the terminal using a wired Ethernet or USB interface Once enabled configured TEs can connect to the terminal wirelessly Fields on this page include m WLAN Power Turns the Wireless LAN interface on off The default is off disabled mM SSID Network SSID name The default is BGAN but you can change it to whatever you want Note that you can hide the SSID on the WEP Security page mM Region This defines the geographical region in which you are operating the UT Based on your selection the Channel choices in the Channel parameter will be restricted E Channel WLAN Channel number This controls the radio channel number 1 14 used by the access point Depending on the country you are in only certain subsets of these channels may be used 7 options FCC USA IC Canada ETSI most of Europe Spain France and 2 options for Japan Channel 11 is common to almost all countries so if is used as the default Note that if performance issues occur over the WLAN interface changing the Channel may help Hughes Control Pad Wireless LAN no Zz BEAM NARROW 34 WLAN Power am D SSID BGAN MAINS WLAN On Region X30 ETSI 1 13 w
131. reen The terminal has a valid GPS fix You are ready to point the terminal and register Off The terminal has successfully registered The network will not allow you to register with Flashing Red the stored GPS fix You need to get a new GPS fix e The GPS receiver in the terminal is faulty ieee Contact your Service Provider 12 BGAN 9201 User Manual gt POINTING THE TERMINAL You can use the BGAN terminal signal quality indicator lights for pointing if you know the approximate direction to the BGAN satellite TERMINAL STAND POSITIONING The terminal s stand is used to position the terminal in the correct orientation 1 Place the Satellite Terminal on a flat surface Find the knobs located on each side of the unit Loosen the knobs by rotating them both towards the unit in the direction shown 2 To prepare fo lift the Terminal place a finger in the lower right hand corner of the unit and place your other hand in the middle of the unit 3 Pull out the front stabilizer Lay the Terminal back on the flat surface Al KEEP AWAY 2 METERS RF RADIATION 4 Lift up the Terminal while referring to the protractor on the right hand side The protractor gives you the angle at which the unit is positioned Note that an angle of 0 to 45 degrees is displayed on the inside portion of the protractor while an angle of 46 to 90 degrees is displayed on the outside portion To start select an angle between 15 and 30 degrees
132. refox and Safari The Status Display shown in the top left corner of the web pages requires Java V1 6 or newer Note that Firefox sometimes adds a space or a strange character in blank fields These need to be deleted when configuring a password or username e g on the PDP contexts or ACA pages The web UI opens up to the Properties page as shown below Hughes Control Pad Pro CNO Registration Status Not Registered PS Attach Status Not Attached CS Attach Status Not Attached BEAM Unknown D par OL Cd MAINS WLAN Off Fix Quality 3D PROPERTIES atian Last Update 10 11 02 17 16 51 a SETUP GPS Position Latitude Waiting for GPS Display Policy Longitude a STATISTICS a PDP CONTEXTS Emergency Call Numbers 000 008 112 110 118 119 911 999 WLAN l Software Version 0 0 0 140 a WEP SECURITY Alarms None a ACA Satellite Modem IMEI 351785 00 007883 3 es ISDN a SMS Satellite Modem IMSI 901112112101177 2 M2M USIM PIN Status READY e FEATURES USIM APN Name BOAN INMARSAT COM MS ISDN 1 Unavailable MS ISDN 2 Unavailable MS ISDN 3 Unavailable MS ISDN 4 Unavailable BGAN 9201 User Manual 33 gt PROPERTIES PAGE The Properties page shows the current status of the UT A description of each item on the page follows Hughes Control Pad Pro com Emm Registration Status Registered with Home network a 3 PS Attach Status Attached Services available BEAM REGIONAL 1
133. ress 192 168 128 100 DHCP Server DHCP Address Range Fom is2_ fiss fize 101 _ To s fhe fiz is You must restart the UT for any changes on this page to take effect If you change the UT IP address you should disconnect and reconnect the TE to allow it to clear and update its IP configuration LaunchPad will lose its connection When you restart LaunchPad you must select the Connect Manually option and enter the new UT IP address 84 BGAN 9201 User Manual No BGAN terminal found x The Hughes 9201 could not be Found on the LAN interface Please check that the terminal is connected to your computer and try again To search again please select an option below and search Hughes 9701 all Interfaces Search To use BGAN LaunchPad without being connected to a terminal select cancel To manually define the interface click on Connect manually Help Connect Manually Cancel Enter the new UT IP address Manual Connection Please select type of connection Enter IF address ies i 128 fioo Fort address i LON Interface Serial COM port Bluetooth Interface Help OK Cancel BGAN 9201 User Manual 85 gt NAT vs RELAY MODE The Interface status field indicates the network mode of operation of the terminal NAT MODE In NAT mode once a PDP context Is active the UT will translate between the local and global IP a
134. s mE IDG T 60 3 panels form IDG Europe 60W max 3 3A at max power E SunCatcher FOOO 2 panels from Powerline Electronics Accessories 14 5W max m 55 Watt Solar West Panel 28 BGAN 9201 User Manual gt gt TERMINAL ACCESSORIES Terminal accessories include DC Power Adapter Extended Battery AC Power Adapter Cables Compatible Devices Fixed Installation Kit Each is described in this section DC POWER ADAPTER The DC power adapter can be purchased through your distributor or supplier It has an operating temperature range of 25 C to 55 C and provides an output voltage of 20VDC It can be used with input voltages in the range 10 to 32VDC EXTENDED BATTERY The Extended lithium ion battery pack can be purchased through your distributor or supplier The Extended battery pack has the same form factor as the standard battery pack with 50 more capacity BGAN 9201 User Manual 29 AC POWER ADAPTER i The AC power adapter is for indoor use only If has an indoor operating temperature range of O C to 40 C and provides an output voltage of 19VDC When the Satellite Terminal ts first connected to AC power the unit powers on automatically Note that the Terminal will still charge the battery if it is turned off CABLES The Satellite Terminal package comes with a USB cable and cables that provide Ethernet and ISDN connectivity m USB cable mM Ethernet ISDN 10 meter cable When the Terminal
135. s have been carried out and that the above named product is in conformity to all the essential requirements of R amp TTE Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex III or IV of Directive 1999 5 EC has been followed with the involvement of the following Notified Body ies BABT Balfour House Churchfield Road Walton on Thames KT12 21D UK Identification mark 0168 Notified Body number The technical documentation relevant to the above equipment will be held at Hughes Network Systems LLC 9605 Scranton Road San Diego CA 92121 USA Signed by Peter Sroka Senior Technical Director August 12 2005 and Bill Lindsay Senior Program Manager August 12 2005 EU ROHS RESTRICTION OF HAZARDOUS SUBSTANCES DIRECTIVE 9201 units marked ROHS MCN 3500058 0001 meet the European Union EU directive on Restriction of Hazardous Substances EU WEEE WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT DIRECTIVES The European Union EU directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors will be compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hugh
136. s of the other computer but not to any central server or other resource This type of basic configuration is Known as an ad hoc network A more common and efficient use of a wireless network is one In which two or more computers equipped with wireless adapter cards are linked to a WLAN Access Point The Access Point allows each computer to have access to shared resources such as a broadband Internet connection as well as to other computers on the network Such a configuration is known as Infrastructure Mode This is the default configuration for WLAN in the UT PERFORMANCE The performance of a WLAN network will be influenced by several factors including the number of users on the network the location of the antenna the distance from the antenna and the degree of blocking from buildings and other infrastructure Typical operating ranges are 200 300 meters outdoors and 30 60 meters indoors the performance degrades gradually as the signal strength decreases SSID A wireless network is identified by a Service Set Identifier or SSID An SSID is also referred to as a Network Name because it is a name that identifies a wireless network Wireless devices that wish to communicate with each other must be configured with the same SSID Several Access Points can be set up using the same SSID so that users can roam from one Access Point to the other without losing network access The SSID is broadcast so that any wireless device in range can read the SSID
137. s supported Background 32K 64K 128K 176K 256K and X Stream Select the appropriate QoS required for the PDP context that you are setting up Note that the look angle elevation setting once properly pointed of the terminal may limit your ability fo successfully use higher QoS rates 4 APN name This field is configurable but it will always show the default APN that has been provisioned on the USIM If you have a USIM that has been provisioned with multiple APNs you can type in any of these other APN names here if desired BGAN 9201 User Manual 39 5 Username UN Password PW Some Service Providers require a Username and Password to be used when setting up a PDP Context this is often required when using Static Global IP addresses assigned by the Service provider Provide those values here Activating a PDP Context To activate a PDP context perform the following Do not modify the CID field unless you need to setup a specific ID for one of your devices Leaving it blank will allow the software to automatically choose the next CID that is available Next enter the local IP address of the device that you want to setup the connection for Next select the QoS that is needed by selecting it from the drop down list The APN is read from the USIM card and is usually not changed unless you have more than one APN provisioned on the USIM card If your Service Provider requires a username or password enter it in the Username and
138. se the Hughes Upgrader to load the latest software into the UT BGAN 9201 User Manual 119 Y SOFTWARE UPGRADER The 9201 software upgrader for the latest release is available from the following web sites www inmarsat com support and www bogan hughes com INSTRUCTIONS FOR THE HUGHES 9201 SOFTWARE UPGRADER The PC upgrader is distributed as a self extracting executable 1 Run the exe file which will unpack the BGAN upgrader into the c BGAN a b c d folder on your computer Note that a b c d is the version of software that the upgrader will load onto your Hughes 9201 satellite terminal 2 Connect the Ethernet port of the BGAN modem to be upgraded to the LAN port of the PC using a standard Ethernet cable 3 Connect an AC DC converter supplied in the BGAN install kit to the BGAN modem if it does not power on automatically press the power button to turn if on 4 Run the BGAN_Upgrader exe file in the above folder It will show the current terminal status If the New software version is higher than the Modem SW version then the unit can be upgraded If the PIC Info versions do not match then see the PIC upgrade section below BGAN Upgrader File Tools Help IP Address 132 168 128 100 Software New Software version Modem SWW version _ Restore 3 8 0 2 3 6 5 5 Upgrade 5w PIC Info Hew PIC version Modem PIC version Jul 10 Jul 10 Upgrade PIC Select the items above to Upgrade Received Release Informat
139. sional or 3 D fix If only three GPS satellites can be seen by the GPS receiver then the last available altitude measurement is assumed and the GPS receiver calculates a position fix based on latitude and longitude only This simpler position fix is referred to as a 2 dimensional or 2 D fix and is quicker and easier to obtain than a 3 D fix but may be less accurate The GPS receiver may take between a few seconds and 20 minutes to obtain a GPS fix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal is able to start E Hot start if the GPS receiver is being used frequently that is in the last two hours it is regularly updated with data from the GPS satellites and so only takes a few seconds to obtain a GPS fix after being switched on mE Warm start if a GPS receiver has not been used for more than two hours then it will take up to 45 seconds to obtain a GPS fix E Cold start if the GPS receiver has not been used for some time or is 300 km or more from where it was last used it can take as long as 15 minutes to obtain a valid position fix The time taken to obtain a valid GPS fix can also be affected by the visibility that the GPS receiver has of the GPS satellites The GPS system is relatively tolerant of atmospheric conditions such as heavy cloud or rainfall However physical blockages such as tall buildings or terrain can significantly degrade the abi
140. st next enable it on the Remote Settings SMS page CINO BEAM REGIONAL 13 BATT MAINS WLAN Off PROPERTIES SETUP STATISTICS PDP CONTEXTS WLAN WEP SECURITY ACA ISDN 5M5 MoM FEATURES Hughes Control Pad Feature Mana Feature Name Feature Status 5M5 Remote Management Inactive Feature Activation Code BGAN 9201 User Manual 55 gt ACCESSING THE UT MOBILE WEB UI The UT includes special versions of the web pages formatted for mobile devices with small screens such as PDAs BlackBerrys and iPhones The UT queries the connecting device screen resolution to determine whether to load the normal or the mobile version of the web pages The pages contain the same information and most operate the same way as the regular pages 56 PROPERTIES Registration Registered with Home Status network PS Attach Attached Services Status avallable CS Attach Attached Services Status avallable resister with HENE GPS Position Fix Quality 3D Last Update 10 09 30 21 05 20 Latitude 32 89 Longitude 117 20 Emergency Call Numbers 000 008 112 110 116 119 911 999 Software Version Alarms Satellite Modem IMEI Satellite Modem IMSI USIM PIN Status USIM APN Name MS ISDWN 1 MS ISDWN 2 MS ISDWN 3 MS ISDN 4 0 0 0 217 None 351785 00 008116 7 901112112100989 READY BGAN INMARSAT COM Unavailable Unavailable Unavailable Unavailable PROPERTI
141. t APN read from the USIM card ogan inmarsat com If your USIM is provisioned for more than one APN then you can enter a different APN in this field If your Service Provider requires a username and password enter them in the next two fields If you want to setup additional ranges of addresses follow the same instructions as above Note You cannot overlap the IP address ranges If you do an error will pop up Telling you that you have an overlap region Check all of the ranges for overlaps and try again When you are finished click on Apply and you should see a message saying Operation Successful A restart is needed for the changes to take effect BGAN 9201 User Manual 45 Hughes Control Pad IP ACA Pro ono DHCP Address Range 197 168 128 101 to 149 eas reese USIM APN Name BGAN INMARSAT COM i ACA Settings for TEs with Static IP Addresses Off On DA Low IP Address High IP Address gos APN Username Password MAINS WLAN On O 1s2 168 128 200 192 168 128 208 pGaNINMARSATI a e PROPERTIES STATISTICS O 192 168 128 220 192 168 128 229 BGANINMARSAT sf Se eee 192 168 128 230 192 168 128 239 _ BGAN INMARSAT a WLAN a WEP Security O O 192 168 128 240 192 168 128249 BGANINMARSAT J ACA O 192 168 1280 192 168 1280 BGANINMARSAT J a ISDN e SMS a MoM ACA Settings for TEs Using DHCP Assigned IP Addresses a FEATURES Dynamic Background ACA Only off Oon ODA NOT
142. t be used To solve this problem you can activate the terminal s auto on feature With auto on enabled if a power adaptor is connected the terminal turns on as if the power button was pressed The terminal can still be powered off by pressing the power button with this feature enabled The terminal can be powered on by reconnecting the AC or DC power adaptor or pressing the power button The default configuration of the terminal is for auto on to be enabled The auto on feature can be used in conjunction with antenna pointing bypass to allow the Satellite Terminal to automatically recover from a power outage assuming PIN etc are disabled LED ON OFF MODE In a semi fixed installation you can use this option to operate with all LEDs off fo make your unit and operation less Conspicuous ANTENNA POINTING BYPASS You can configure a pointing bypass option that causes the unit to skip the pointing phase The unit then performs soot beam selection registration and network connection This option should only be used for fixed installations where pointing Is not required on subsequent power ups With this option active if the unit is moved or the signal attenuated the unit will remain in global beam scan until the problem is fixed and the global beam acquired After acquiring the global beam the Satellite Terminal automatically continues with network registration Point Once is another form of pointing bypass and is described in the M2M Sa
143. t screen To be able to send text messages you need to have the SMS service center configured with the following number 870772001799 Configure Text x Service Centres Current service centre Inmarsat 570772001799 Manage service centre address Default Message Options validity maximum Class ise default mode Use same centre for reply Request status report Send unicode message Add signature Specify signature Return to Defaults Help OK Cancel Apply SHORT MESSAGE SERVICE SMS VIA WEB UI Refer to the Web UI SMS section on page 49 BGAN 9201 User Manual 73 gt DATA SERVICES LaunchPad provides a variety of connection options to help ensure that all your data requirements are met LaunchPad is configured with seven connections by default You can edit these default connections or add to them by setting up any number of customized connections called dedicated connections using a configuration tool DEFAULT CONNECTIONS The seven default types of data connections consist of one standard and six streaming types mE Standard A standard connection is charged per Mb You are charged only for the amount of data that Is sent The bandwidth you are allocated depends on terminal type and network availability but is always best effort that is you are allocated bandwidth depending on your requirements and the requirements of oth
144. tails of the available user support in the Email Website and Telephone number text boxes If one of these options is not available click the appropriate None Available check box 3 Click Save to save the displayed configuration and exit from the Support window CONFIGURING USER INFORMATION After you have completed all screens in the Profile Manager and clicked on Save the User Information window displays as shown below Passworgd Fi Create multiple identical images with different usernames and passwords Username Password BGAN 9201 User Manual 105 This window enables you to create a user login for use with this profile or fo create multiple profiles with different user logins To create a user login for the current profile 1 Type a user name in the User name text box 2 Type a password in the Password text box Either If you only require one user login for this profile click Save A dialog box opens enabling you to save the login in a selected directory or If you want to add in additional profiles with different user logins click the Create multiple different images with different user names and passwords check box An Add button displays beneath the Password text box Click Add The user login displays in the login table Repeat steps 1 2 and 4 for each additional profile you want to create Click Save when you have created all required logins A dialog box open enabling you to s
145. te IP addresses and between the terminal and the BGAN network with global addresses Private addresses are dynamically assigned by the DHCP server in the terminal starting from192 168 128 101 and up to 192 168 128 199 if the TE is configured to obtain an IP address automatically You can also manually configure the IP address of the TE with the operating system s administrative tools See the Automatic Context Section for the range of static and dynamic addresses that can be used The global address of the terminal is assigned by the Network Service Provider and can be either static or dynamic Dynamic global address configuration is automatically carried out by the mechanism in the terminal that activates contexts Static global addresses must be setup with your Network Service Provider in advance 92 BGAN 9201 User Manual The local IP address of the terminal can be modified for soecial applications using the web server of the terminal To access the web server open an Internet browser and type in http 192 168 128 100 in the URL address field To access the local IP address of the terminal Click on Setup Change the last octet e g 192 168 128 xxx and click on Apply You must re boot the terminal for the change to take effect gt P MULTIPLE USERS Up to 11 computers can be connected to the BGAN terminal using the Ethernet WLAN and USB interfaces More than one TE can be connected to the Ethernet interface by using either a hub
146. tellite Terminal Point Once Installation Procedure section AUTOMATIC CONTEXT ACTIVATION If you have enabled automatic context activation the Satellite Terminal automatically activates a PDP context when it exits antenna pointing registers with the network and detects a connected TE The context create request uses the default Access Point Name APN username and password stored in the Satellite Terminal You can modify these parameters using the BGAN LaunchPad or Web UI see the ACA and M2M Web pages 88 BGAN 9201 User Manual FRONT PANEL LED INDICATORS FOR ACA The Automatic Context Activation feature uses the front panel LED s to give visual feedback to the user what the context status is for each QoS The position of the LED indicates the type of service as shown in the figure below 176k 256k or x stream 128k 64k 32k Static Dynmc Oo 0C O O Background 4 D Power The leftmost LED is used to indicate a 176k 256k or X Stream connection Blinking Green LED The UT is currently trying to establish a PDP context with the desired QoS Solid Green LED The UT currently has at least one PDP context using this QoS Blinking Red LED The UT failed to establish a PDP context using the desired QoS but it is retrying Solid Red LED The UT failed to establish a PDP context using the desired Qos If a second TE attempts to establish a connection for a context with the same QoS as an already established con
147. tes to get a fix Once the terminal gets a GPS fix the GPS LED will turn solid green then the LED will turn off once the UT registers with the BGAN network The following describes the behavior of the GPS LED display as the terminal attempts to get a GPS fix BGAN 9201 User Manual 7 E Getting a fix The LED flashing green indicates the terminal has not obtained a fix since it was last powered on The stored fix may be acceptable in which case the terminal may be able to register but the LED will continue to flash indicating the terminal is still trying to get a fix m Needs a fix The LED changes to flashing red indicating that the terminal tried to register but the GPS fix was rejected by the network In this case you may need to place the UT under open sky and try again mE Gota fix Ihe LED changes to solid green when a new GPS fix is obtained The LED will remain on until the unit registers with the network and the fix is accepted Note that once the fix Is obtained the GPS receiver will be turned off unless it is still downloading almanac data from the GPS satellites Complete The LED turns off when the unit successfully registers with the BGAN network GPS Failure The LED will be solid red if the Terminal detects a hardware fault with the GPS module You are now ready to Connect the Terminal to the Computer P CONNECTING THE TERMINAL TO THE COMPUTER You can connect devices to the BGAN terminal over any of the following
148. text there will be no change to the front panel LED i e if will remain solid green LAUNCHPAD AUTOMATIC CONNECTION MODE DESCRIPTION The Inmarsat LaunchPad application controls ACA via a feature called Automatic Connection Mode that can be found by going to the Terminal tab and selecting automatic connection mode This is the same feature as Dynamic Background ACA on the ACA web page It is used to automatically establish a background PDP Context for any TE that connects to the 9201 f Automatic SPN selection C Manual SPM selection Select APN of the connection BGAN INMARSAT COM Help OIE Cancel Apply Note LaunchPad also includes a different LaunchPad automatic connection option on the BGAN Services tab If this option is configured LaunchPad will automatically request a standard Data connection after network registration This parameter is part of the LaunchPad configuration and there is no corresponding feature on the web UI CONFIGURING ACA VIA THE WEB UI The ACA feature can be fully configured from the Web UI ACA page To configure ACA for TEs with static IP address refer to the Web Ul ACA page and the M2M page for Always On ACA BGAN 9201 User Manual 89 USIM APN MODE vs MANUAL APN MODE The ACA feature supports two different modes USIM APN mode and Manual APN mode These two modes are supported across all IP Address Ranges for all QoS assignments USIM APN MODE DEFAULT USIM APN Mo
149. the new pin in the Confirm Pin Password text box 5 Click on Ok to save the changes or Cancel to exit without saving 108 BGAN 9201 User Manual CHANGING THE FACILITY PASSWORD You can control the password for selected phone personalization features These are typically only used by service providers ENABLING A PIN Using BGAN LaunchPad you can enable or disable a configured PIN To enable a PIN 1 From Launch Pad main menu select Terminal gt Require PINs The Require PIN dialog box displays Require PIN Select FIM 2 From the Select PIN drop down list select the facility for which you want to enable or disable the PIN 3 Click on the Enable radio button to enable the PIN or click on the Disable radio button to disable the PIN Before you can disable the PIN you must enter the current PIN in the Enable PIN text box 4 Click on OK to save the changes and exit or click on Cancel to exit without saving the changes BGAN 9201 User Manual 109 gt SOFTWARE UPGRADE BGAN LaunchPad can check for software updates for the LaunchPad terminal and other software It can check for these Updates using the BGAN system or a terrestrial connection BGAN LaunchPad can also install the appropriate software to the terminal or computer CHECKING FOR UPDATES You can set the types of upgrade you want BGAN LaunchPad to check for 1 From BGAN LaunchPad main menu select Update gt Check for Updates The Check for Updates screen Is
150. tically without having to press the audio button 4 Standing to the side behind or below the terminal so as not to block the signal rotate It to maximize the signal the audio tones will increase in pitch and frequency as the signal improves 20 BGAN 9201 User Manual 5 Once the direction has been optimized rotate the elevation to maximize the signal This may be unnecessary if the unit was previously set to the correct elevation angle 6 The signal may also be checked by viewing the reflection of the pointing LEDs on the inside top surface of the enclosure Ideally at least 4 green LEDs should be visible This represents a C No value of 54cB When the signal has been maximized tighten the mounting screws 8 Press the audio button on the top of the unit you may have fo tilt it out of the housing to get access to the button The pointing tones and pointing LEDs will turn off 9 Close the lid and insert and tighten the 4 screws that hold the lid closed Apply a padlock to the latch If required 10 Two minutes after the audio button is pressed the unit will start to transmit and register with the network it will start a registering audio tone high pitched beep beep which repeats after a 2 second silence Note that this tone will be muffled because the box Is sealed From this point forward the installer should avoid putting their body within 1 meter of the front of the satellite terminal due to RF fields 11 On
151. tings are lost during the reset Note This will delete all User Parameters that have been previously setup WLAN User name and password etc To reset the terminal to factory default Select the Terminal gt Reset to Factory Default option on LaunchPad main menu The Reset to Factory Default dialog box displays as shown below Reset to Factory Defaults x To reset the terminal to Factory defaults enter security PIM code and click OK Security code Help OK Cancel 1 Enter the security code in the Security Code text box The security code is broadband lowercase 2 Click on OK fo reset the terminal or click on Cancel to exit without resetting RESTARTING THE TERMINAL You may want fo restart the terminal if an error occurs To restart the terminal 1 Select Terminal gt Restart Terminal from the LaunchPad main menu The Restart BGAN Terminal dialog box displays as shown below BGAN 9201 User Manual 97 Restart BGAN Terminal Are You sure You want to re start BGAN terminal gt gt GETTING HELP Support for the BGAN Satellite Terminal is provided via the following help options 98 Using Services Using Support Using Diagnostics Using LaunchPad Help Viewing Properties 2 Click on OK fo restart the terminal or click on Cancel to exit without restarting BGAN 9201 User Manual gt BGAN PROFILE MANAGER ABOUT PROFILE MANAGER Note The Profile Manager Is only avail
152. u must have a valid Service Center number configured in order to send messages see the SMS Settings Page On the Inbox page you can view your received messages If there are more than 10 messages you can view the older ones by changing the page number and pressing Go You can also reply to messages or forward them You may need to periodically delete messages to prevent the SIM from filling Up which will prevent the receipt of new messages You can select a single message and press the Delete button or use the Delete All button which deletes all received sent and draft SMS messages After entering a message you can save it to drafts rather than sending it by pressing the Save button Hughes Control Pad SMS Messaging Inbox cu oe Inbox Sent Drafts Compose Settings Remote Settings BEAN REGIONAL 13 OO Page pat Ld ee ene From 870772103698 at 10 11 01 23 21 59 00 gt a PROPERTIES lt From 8707 72103698 at 10 11 01 23 21 24 00 gt From 870772103698 lt From 870772103698 at 10 11 01 23 20 58 00 gt SETUP lt From 870772103698 at 10 11 01 23 20 04 00 gt ii STATISTICS PDP CONTEXTS a WLAN WEP SECURITY ACA ISDN o Read __ Delete __ DeleteAl Reply _ Foward e SMS M2M FEATURES To 870772103698 Here is where I write my test message BGAN 9201 User Manual 49 The Sent page allows you to view previously sent messages Again you may n
153. urn off the LEDs to make the unit less noticeable 11 24 7 PDP Keep Alive If this option is enabled the UT will automatically request another PDP context if the current PDP context is torn down due fo inactivity This is an older style capability of the terminal the Always On PDP context with keep alive configured on the M2M web page may be a better option Note The 24 7 function should not be enabled unless you need to keep the PDP context alive for critical information Enabling this function is not a good use of satellite resources Updates to this field will not take effect until the UT is restarted 12 Netmode This field indicates the mode of operation of the terminal In NAT mode the UT will translate between the local and global IP addresses In Relay mode the UT will supply the global IP address to the TE once a PDP Context is established Relay mode is single user single PDP Context and only supports a single connected TE see NAT vs Relay Mode section on page 86 for details Note Updates to this field will not take effect until the UT is restarted 13 Streaming Inactivity Timer When enabled this allows the terminal to utilize a timer that can detect inactivity for a Streaming QoS that has been setup 14 Streaming Inactivity Timeout When the Streaming Inactivity Timer function is enabled the value of the timeout denotes how much streaming inactive time in seconds must elapse before the UT automatically tears down the strea
154. xisting template import the existing profile using the file menu above Current user profile summary Default protile Connections Restrictions Support info Cancel Close BGAN 9201 User Manual 99 Note the following when creating or editing a connection m lf at any time you want to clear all the existing settings for a profile click on the File menu and select New You will be asked to confirm the operation Click Yes to confirm mM You must go into each of the tabs in Profile Manager and complete all mandatory fields before you can save the profile mE When you first open Profile Manager any default profile is disolayed To create a connection 1 Configure a Connection Configure Restrictions Configure Support Details oe Configure User Information CONFIGURING A CONNECTION This section describes how to set up a connection To do this 1 In Profile Manager select the Connections tab The Connections screen displays as shown below E User Profile Maker A is A File Help General Connections i Settings Support Configure the icons you vould like to appear on the launch bar Existing icons pleon Current profile Cos Application launch APM Use WEM d Change icon order gt Add new connection Edit configuration Add new WEN Hide icon Cancel Close 100 BGAN 9201 User Manual 2 Either To add anew connection click on Add new connection

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