IP Control User Guide V1.8
Contents
1. 2 Check the box if you want to preserve Network settings 3 Click iE 22 Saving changes and logging out Most configuration changes are saved automatically Only changes to the Network Configuration and Security gt Settings and Security gt SSL Certificate pages require saving and restarting Click MGMAAIAIENS to save any of the above mentioned configuration changes and restart the IP Control system To exit the Configuration menu and close the session click Logout f Only one Administrator can log into the Configuration area at a time An idle timeout of 30 minutes terminates the session 23 Starting a remote session At a Client computer open the web browser and type the IP Control s IP address https IP address The Login page appears see Figure 21 Type your username and password and press Enter By default the user name is admin and the password is access both lower case Note There is a shortcut to the Configuration pages from the login page Click the arrow x to toggle between the option to access a remote session or the configuration pages Remote Presence solutions Wd e Remote Access 3 or mm Figure 21 Login page On first connection install the Minicom certificate and ActiveX control You must login as an Administrator to your computer to install the ActiveX control Once the ActiveX control is installed all types of users can login When using a Firefox browser install2. Figure 31 Mouse Emulation box Select the mouse connected to the Local Console port on the IP Control e g if the local mouse is a non Microsoft 2 button mouse select Standard Mouse and uncheck Microsoft Mouse Max Rate this defines the maximum mouse report rate For Sun Solaris the default value is 20 in order to support older Sun versions 23 10 Switching to a different server device To connect to a different server device 1 From the Toolbar click LI A list of connected servers devices appears 2 Click the desired server or Serial device The screen of the server or the Serial device terminal emulation window appears 23 11 Disconnecting the remote session S KE To disconnect the session on the Toolbar click D The Login page appears You can re login or close the browser window 24 Troubleshooting Safe mode From the Safe mode you can Restore factory defaults When you cannot access the system e g you have forgotten the Username or Password restore factory defaults from the Safe mode Section 21 on page 21 explained how to restore factory settings from the web interface Restore the device firmware If during a firmware update there is a power failure and you can no longer access the system you can restore the device firmware from the Safe mode 24 1 Entering Safe mode To enter Safe mode 1 While powering up the IP Control press and hold down the Go Local button for 3 4 seconds The device bo
3. Figure 34 Safe mode menu 24 2 Restoring factory defaults To restore factory defaults l From the menu choose Restore Factory Settings A warning appears see Figure 35 Warning All device data will be lost Are you sure Restore Back Figure 35 Warning Click Restore A further warning appears see below WARNING Device Network Settings may change Cox l cl Figure 36 Warning Click OK the factory defaults are restored When the process finishes Figure 37 appears Restore succeeded Reboot Figure 37 Reboot Click Reboot to restart the unit IP CONTROL 24 3 Restoring the device firmware Contact Minicom Technical Support support minicom com to receive the Upgrade firmware required to restore the device firmware Save the Upgrade firmware on the hard disk of a computer connected to the network To restore the device firmware 1 From the Safe mode menu choose Firmware Upgrade 2 Locate the Upgrade firmware and click Install then click Start Upgrade The firmware upgrades When the process finishes Figure 38 appears Upgrade succeded Figure 38 Reboot 3 Click Reboot to restart the unit 25 Technical specifications Operating systems Target Server DOS Windows Novell Linux SUN Solaris for PC Client Computer Windows 2000 or higher with Internet Explorer 6 0 Firefox 3 0 and later Linux x86 with Firefox 3 0 and later
4. and choose the correct device parameters Note Where you have a Minicom Serial Remote Power Switch or POC Power on Cable connected see below Assign to 17 1 Show Tick Show to make the Serial device appear in the list of servers devices that can be accessed 17 2 Assign to Where a Minicom Serial Remote Power Switch RPS or POC is connected to the Serial port select RPS or POC from the Assign to drop down list All other parameters are then grayed out See the RPS or POC Installation Guide for further information on installing and operating the RPS or POC Note After assigning the Serial Port to POC go to the Switch Configuration page to type the the number of PoCs attached to each server see section 16 1 above 18 Security gt Settings Configure the security features such as Account Blocking Password Policy and Idle Timeout as explained below From the Security section click Settings the Security Settings appear see Figure 17 Security gt Settings Account Blocking Block after 3 attempts within H 0 m M 1 3 m forever Block accountfor H 0 Password Policy TI High security password policy Idle Timeout Disconnect after 60 el min of inactivity Figure 17 Security Settings The security Settings elements Account Blocking decide on the number of attempts to login with a wrong username or password after which there is a time lock or a total block Password Policy You
5. have the option of a standard or high security level of password The table below shows the parameters of the 2 options Standard security policy High security policy 6 characters or more 8 characters or more must include at least 1 digit and 1 upper case letter and 1 special character as follows _ 2 Must not include the user name Must not include the user name Check the box to enable the high security password policy Unchecked the standard security policy applies Idle Timeout Select the Timeout inactivity period after which the user is disconnected from the system Choose No Timeout to disable Timeout 19 Security gt SSL Certificate You can install an SSL certificate To do so From the menu select SSL Certificate the install SSL Certificate page appears see Figure 18 Security gt t H Install SSL Certificate Certificate File Browse Private File Browse Figure 18 Install SSL Certificate page Certificate File Browse to locate the cer file Private File Browse to locate the private key file in Microsoft pvk format Remove any passwords from the private key file before uploading it Click Save amp Rest 20 Maintenance gt Firmware Upgrade Upgrade the IP Control firmware to take advantage of new features Download the firmware from Minicom s website at http www minicom com phandlh htm Save the firmware file on the Clien
6. the Minicom Firefox add on The screen of the Target Server connected directly to IP Control or the currently selected server on the KVM switch with IP Control toolbar appears see Figure 22 Toolbar D SEL GE WE DE KEE EE Figure 22 Remote session window 23 1 Sharing a remote session When connecting to a Target Server that other users are already connected to the following message appears You are connected to a shared session Figure 23 Shared remote session Up to 5 users can share the same remote session 23 1 1 Private remote session When starting a remote session and there are no other logged in users a user can prevent other users from connecting to his session from the Toolbar see Exclusive session on page 24 23 2 Displaying the Toolbar The Toolbar appears briefly at the top of the screen see Figure 22 It disappears when the mouse is not over it To make it reappear glide the mouse over the top of the screen To display the Toolbar permanantly click the tack icon on the Toolbar 23 3 Session profile You have several remote session display options to choose from From the Toolbar click Session Profile The Session Profile box appears see Figure 24 Local Mouse Pointer None Dot Default On connect OK Cancel Figure 24 Session Profile box You have the following options Local Mouse Pointer You can change the Client computer mouse pointer to appear as a dot or
7. to not appear at all Default is a regular shaped mouse cursor On connect Auto Hide Check this option to hide the Toolbar from the next connection onwards Full Screen Check this option to make the remote session screen appear in full screen mode from the next connection onwards To toggle the full screen mode on and off press F11 See section 23 4 below Exclusive Session When starting a remote session and there are no other logged in users a user can prevent other users from logging into the session by selecting the Exclusive Session checkbox 23 4 Full screen mode Work on the Target Server as if you are working on a local computer with full screen mode To work in full screen mode 1 Ensure that the Client computer has the same screen resolution as the Target Server 2 Press F11 The browser window disappears To exit full screen mode Press F11 Or place the mouse at the A of the window to display the browser toolbar and click the Restore button Note Full screen mode can also be activated from the Session Profile box see above About Click EA to verify the Client Firmware KME Keyboard Mouse Emulation firmware and Switch file versions installed on your IP Control 23 5 Changing the performance settings You can alter the performance settings from the Toolbar To alter the settings From the Toolbar click ER The Performance dialog box appears see Figure 25 Performance mode Bandwidt
8. MINIC M advanced systems IP Control User Guide International HQ North American HQ Jerusalem Israel Linden NJ USA Tel 972 2 535 9666 Tel 1 908 486 2100 minicom minicom com info usa minicom com Technical support SC_5UM70166 V1 8 5 09 Table of Contents DWV CLC ONG ret ead oie oes ze ats cael teeta geeiert 3 Secret EE EE EE 4 Si Key features ee NEEN EE See 4 4 System COMPONENES ccccececeeeeneeeeeeeeeeeeeeeeccneeeseeeeaseeeeaneeeeeneeesnegeeesaeenseeneeesnsseeesesenaeenees 4 STH IP Control unitai aeara aena eet aeania Kaea air Eaa T aaa eaaa Eege 6 Pre installation guidelines 6 1 Avoiding general rack mounting problems 7 Rack mounting the IP Control 8 duu lte e VE 9 Client computer operating system 7 10 Connecting the System sek 7 11 Initial settings Default IP address cccecececeeceeeeeeeeeeeee ee eeee eee ee eeseeeeeeeeeeeeaneeeenees 9 11 1 Static IP addresses for a number of units 12 Logging into the Web interface ccccccceeseeee cece eeeeeeeeeeeeseeeeeeeeseaeeeeseeseseeaeeeeeeeees 12 A SSE Certificate Dee iiaiai iia Ed eet EES aed 13 Network gt Configuration ccccccceseeceeeceeeeeece cee dardan aa aana aair Edena Ena KE RE E 13 2 Centralized Managemert 14 Network gt SNMP settings 15 Administration gt User Settings 15 1 Adding a user 15 2 Editing RTE 15 3 Deleting a user 15 4 Blockin
9. Resolution Target Server Up to 1600 x 1200 85Hz Client Computer Recommended resolution should be higher than on Target Server Video and mouse synchronization Both auto and manual modes Security SSL high grade 256 bit AES encryption Connections Ethernet RJ45 10 100 Mbit sec autosensing Serial RJ45 Local KVM connection Screen HDD15 Keyboard Mouse MiniDIN6 Computer switch connection HDD15 KVM cable 1 8m Monitor HDD15 Keyboard Mouse MiniDIN6 Weight 0 2kg 0 45lb Dimensions H x D x W 3 x 10 x 8 cm 1 1 x 3 9 x3 1in Power adapter 3 3VDC 2 A Operating temperature 0 C to 40 C 32 to 104 F Storage temperature 40 C to 70 C 40 F to 158 F Humidity 80 non condensing relative humidity 26 Video resolution and refresh rates Hz 56 60 65 66 70 72 73 75 76 85 86 640x480 x x x x D x 720x400 x x 800x600 D D x D D x 1024x768 x x x D D D D 1152x864 x 1152x900 D D 1280x720 x 1280x768 x D 1280x960 x x 1280x1024 D D D D x 1600x1200 D x x D x 27 Safety The device must only be opened by an authorized Minicom technician Disconnect device from the power source and all cables from the device before service operation 28 User guide feedback Your feedback is very important to help us improve our documentation Please
10. To add a predefined sequence 1 Click Add Predefined A list of sequences appears 2 Select the desired sequence and click OK The sequence appears in the Special Key Manager box 3 Click OK The sequence appears in the Keyboard Key sequence list To record a key sequence 1 From the Special Key Manager box press Record New The Macro box appears see Figure 29 Label Click Start Recording to record your macro Click Stop Recording to finish Start Recording Figure 29 Macro box 2 Give the key sequence a name in the Label field 3 Click Start Recording WEN 4 Press the desired keys The keys appear in the area provided 5 Click Stop Recording 6 Click OK To edit a key sequence 1 From the Special Key Manager box select the desired key Click Edit Click Start Recording Press the desired keys The keys appear in the area provided Click Stop Recording Click OK NH nA A UU N 23 9 Synchronizing mouse pointers When working at the Client computer two mouse pointers appear The Client computer s is on top of the Target Server s The mouse pointers should be synchronized The following explains what to do if they are not synchronized Warning Before synchronizing mouse pointers adjust the video of the Target Server explained above otherwise mouse synchronization may not work 23 9 1 Aligning the mice pointers When accessing the Target Server the mice may appea
11. can now change all the parameters user name permission and password 3 Click ETE the changes are saved 15 3 Deleting a user To delete a user 1 Select the user from the list 2 Click BEEN 3 Click Amy f the changes are saved 15 4 Blocking a user An alternative to deleting a user is blocking a user This means that the user s name and password is stored but the user is unable to access the system Check Block to block a user Uncheck Block to allow the user access 16 Administration gt Switch Configuration When a KVM switch is connected to the IP Control system you must configure the switch parameters To do so 1 From the menu click Switch Configuration The KVM Switch Configuration window appears see Figure 14 Manufacturer jtinicom a 7 Model Minicom Smart CATS Switch 16 Port Prtscr El Server Name a ba Apply I Install Switch Definition File D Bowe Figure 14 Switch Configuration 2 Choose the manufacturer and model of the connected KVM switch The number of possible connected servers appears in the Server Name section 3 Change the name of the connected servers by highlighting the server and typing a new name Click to save changes Note Server names left as UNUSED cannot be accessed Install switch definition file Where the KVM switch type is not listed in the manufacturer model drop down lists you can find the correct Switch Definition file in th
12. device number D N can also be found there If no DHCP server is found on the network IP Control boots with the static IP address 192 168 0 155 Note If a DHCP server later becomes available the unit picks up the IP settings from DHCP server To keep the static IP address disable DHCP explained in section 13 1 on page 12 Unit boots up Device network setting is set to obtain IP address from DHCP Server Every 5 minutes Is DHCP Server present in the connected LAN Device IP is 192 168 0 155 No Yes IP address is assigned by the DHCP server A o access the configuration page of the unit open I E 6 0 Firefox 3 or higher an type https IPaddress No Select Configuration Default user admin Default password access Set static IP deselect the DHCP and set the IP Yes y G he unit operates with the static IP address Figure 9 Boot up process 11 1 Static IP addresses for a number of units Where you want to connect more than IP Control to the same network and there is no DHCP server or you want to use static IP addresses do the following Connect the IP Control units one at a time and change the static IP address of each unit before connecting the next unit 12 Logging into the Web interface Complete the initial setup via the Web configuration interface 1 Open your Web browser Internet Expl
13. e Support section of our website http www minicom com phandlj htm 1 Download the file onto the Client computer and unzip it 2 Locate and install the KVM switch definition file The switch definition file is replaced IP CONTROL 16 1 Configuring PoCs When there are PoCs attached to the servers the page appears as follows Administration gt Switch Configuration Manufacturer Minicom Model Minicom Smart CATS Switch 8 Port Priser El Server name Server Name PAR Maag T Number of 3 DEE PoCs S pee a connected S ses z to the Serveri 1 Son Server2 H 7 Server 1 8 Server 2 Install Switch Definition File Km Figure 15 PoCs attached to the servers Type a name for the server and type the number of PoCs attached to each server as illustrated in Figure 15 Note For the page to appear as in Figure 15 you must first configure the Serial settings as explained in section 17 below 17 Administration gt Serial Settings Where you have a Serial device connected to the system you must configure the RS232 settings To do so From the menu click Serial Settings the Serial Settings appear see Figure 16 Administration gt Se H Serial Port Device Name Serian Char et ANSI E Baud Rate 1200 z Data sits 8 d Parity NONE d StopBits 7 d Show Vv Assign to Figure 16 Serial Settings Type a device name
14. e the organization The IP Control is a cost effective hardware solution for secure remote KVM access amp control of a computer server from the BIOS level independent of the OS It is designed to connect to a single computer or to a KVM switch to control multiple servers over TCP IP communication 3 Key features BIOS level control to any server s brand and model regardless of the server condition and network connectivity covering the entire spectrum of crash scenarios Compatible with all major operating systems Supports many hardware and software configurations for the remote client and the target server computers as well as the KVM switch in use Web based control Browser based control of a target server from any location via secured standard IP connection Multi user share mode Allows up to 5 simultaneous users to share a remote session 4 System components The IP Control system consists of e IP Control p n 1SU70017 e 1 KVM cable p n 5CB00565 e 1 RS232 cable p n 5CB00566 e Universal power adapter p n SPSB0005 e Rack mount set p n 5AC00297 The RS232 cable connects the IP Control to Serial manageable devices such as Power Management units routers etc 5 The IP Control unit Figure 1 illustrates the front panel of the IP Control Keyboard Monitor t LAN Ethernet Mouse connector Figure 1 IP Control ports side 1 For optional local access to the connected computer you con
15. eeeeeeseeenaeeeeeeeeeeseaeeeees 31 23 11 Disconnecting the remote session sssssssssssssressrsesrerrtststterntsserrttnntsssritenntseetrrnnnnsesrnrnnanne 24 Troubleshooting Safe mode cececceceeeeseeee ee eee eee cee ee eeeeeeeee ses eeaeaeeseseseeaeeeeseeeeneee 24 1 Entering Sate mode tous EENEG 24 2 Restoring factory defaults cecceeeeeeeeeceecneeeeeeeeeeeeaeeeeeeeeeeaaaeeeeeeseccaaeeeeeeeseeenaeeeeeeeseesseeeeees 24 3 Restoring the device firmware s ssessseesssesssseesrrrnttsesrttrntssetttnrntssrtttnrnsssrtttnnnseernnnnnseenennnnn 25 Technical specifications 26 Video resolution and refresh rates PAART E 28 User guide feedback ecccceceseeeeceeeeeeceneeceeneneceeeeeeeessaaeceeeeseseeeesesesaaeeeeeeeeeeeeneeees 29 WEEE COM Plane EE 2009 Copyright Minicom Advanced Systems All rights reserved 1 Welcome Thank you for buying the IP Control system This system is produced by Minicom Advanced Systems Limited This document provides installation and operation instructions for Minicom s IP Control It is intended for system administrators and network managers and assumes that readers have a general understanding of networks hardware and software Technical precautions This equipment generates radio frequency energy and if not installed in accordance with the manufacturer s instructions may cause radio frequency interference This equipment co
16. email any comments to ug comments minicom com Please include the following information Guide name part number and version number as appears on the front cover 29 WEEE compliance WEEE Information for Minicom Customers and Recyclers Under the Waste Electrical and Electronic Equipment WEEE Directive and implementing regulations when customers buy new electrical and electronic equipment from Minicom they are entitled to e Send old equipment for recycling on a one for one like for like basis this varies depending on the country e Send the new equipment back for recycling when this ultimately becomes waste Instructions to both customers and recyclers treatment facilities wishing to obtain disassembly information are provided in our website www minicom com MINIC M advanced systems
17. er 23 6 2 Video Adjust To adjust the video automatically Click Video Adjust The process takes a few seconds If the process runs for more than 3 times there is an abnormal noise level Check the video cable and verify that no dynamic video application is running on the Target Server s desktop Perform the procedure where necessary for each Target Server or new screen resolution 23 6 3 Advanced Use the Advanced video adjustment options for fine tuning the Target Server video settings after auto adjustment or for adapting to a noisy environment or a non standard VGA signal or when in full screen DOS CLI mode To adjust the video Click Advanced The manual controls appear see Figure 26 After adjusting the video manually you can always revert to Auto settings by clicking Auto Video Adjust explained in section 23 6 2 below Brightness 50 ka Contrast 39 50 en 70 80 90 100 5 e i 4 Phase Scale Ka Es Select Filter Auto bd Noise OK Cancel Restore Figure 26 Manual Video Adjustments controls Brightness Contrast use the scales to adjust the brightness and contrast of the displayed image Move the sliders to change the displayed image Click in the area of the sliders for fine tuning For the following controls choose the appropriate measurement H Offset defines the starting position of each line on the displayed image V Offset defines the vertical starting position of
18. g a user IT 2 ASSIGN D e iran dL BASAL pat AD RASTA LASERS LSA sk CS Be ade 18 S CUrIty gt Settings nisi cece tec ianea e aea aaa aaa eaea 19 Security gt SSL Certificate SEENEN 20 Maintenance gt Firmware Upgrade Aaen 20 21 Restore Factory SettinGs aaa araar a edd 21 22 Saving changes and logging Out sssssssssssnnsrrunrrnnnrnnnnrnnnnnnnnnnnnnrnnnnnnnnnnnnnnnnnnn rennene nne 21 23 Starting a remote seesslon ee 23 1 Sharing aremGte SeSSiON arsine naaa aaia a E ae aE ee ieee an be 23 1 1 Private remote session 23 2 Displaying the Toolbar 23 3 Session profile 23 4 Full Sereen Modessa 23 5 Changing the performance settings cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeecaeeeeeeeseeeaaeeeeeessenseeeeeeess 24 23 6 Adjusting the Video settings ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeccaeeeeeeeseeeaaeeeeeeseeenieeeeeess 25 E EE 23 6 2 Video Adjust 8 E d Sg Go See 23 6 3 AVANCE WEE 237 POWT CY ClO x ict hit Ae AG SAA AS AS Ge eel ae SNS eA Ce ae Aas 23 8 Keyboard key SEQUENCES ccceceeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeeaaaeeeeeeeeecaaeeeeeeeseecnaeeeeeeseeeenaeeeeess 27 23 9 Synchronizing MOUSE pointers A 29 23 9 1 Aligning the mice pointers 7X D The EE 23 9 2 Calibrating mice pointers d oe RA 23 9 3 Manual mouse synchronization TERA 23 10 Switching to a different server device cccccccecececeeeeeeeeeeeneeeeeeeteeeeaae
19. h Fixed High high color low compression Adaptive Medium 256 colors medium compression Low 46 colors high compression Apply l Cancel elen d n Figure 25 Performance box Performance mode You can choose fixed or adaptive these are explained below Fixed mode Fixed mode allows you to select the high medium or low bandwidth option For example ina LAN environment it is best to set the bandwidth setting on High For VPN and internet environments you may want to alter the settings to increase responsiveness Bandwidth Choose from the following options High For optimal performance when working on a LAN select High This gives a low compression and high colors 16bit Medium Select medium for medium compression and 256 colors Medium is recommended when using a standard internet connection Low Select Low for high compression and 16 colors Adaptive mode Adaptive mode automatically adapts to the best compression and colors according to the network conditions Click OK The chosen setting take effect and the screen of the last accessed Target Server appears 23 6 Adjusting the Video settings To change the video settings From the Toolbar click Vi You have the following options e Refresh e Video Adjust e Advanced Each option is explained below 23 6 1 Refresh Select Refresh to refresh the Video image Refresh may be needed when changing the display attributes of a Target Serv
20. mplies with Part 15 Subpart J of the FCC rules for a Class A computing device This equipment also complies with the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications These above rules are designed to provide reasonable protection against such interference when operating the equipment in a commercial environment If operation of this equipment in a residential area causes radio frequency interference the user and not Minicom Advanced Systems Limited will be responsible Changes or modifications made to this equipment not expressly approved by Minicom Advanced Systems Limited could void the user s authority to operate the equipment Minicom Advanced Systems Limited assumes no responsibility for any errors that appear in this document Information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Minicom Advanced Systems Limited Trademarks All trademarks and registered trademarks are the property of their respective owners 2 Introduction The IP Control extends your KVM keyboard video mouse from any computer or server over TCP IP via LAN WAN or Internet connection Now you can control monitor and manage your servers from wherever you are inside or outsid
21. nect a keyboard monitor and mouse to the above KVM ports Connect the IP Control to a 10 100 Mbit Ethernet using the LAN port Go Local KVM In Serial button ol J Bac o Pane Serial GoLocal 3 3V 2A Power Power LED Figure 2 IP Control ports side 2 Connect a computer or KVM switch to the KVM In port using the 1 to 3 CPU cable You press the Go Local button to disconnect the remote session and access the computer locally Connect an RS232 device to the Serial port using the RS232 cable 6 Pre installation guidelines Place cables away from fluorescent lights air conditioners and machines that are likely to generate electrical noise 6 1 Avoiding general rack mounting problems Elevated operating ambient temperature The operating ambient temperature of the rack environment may be greater than the room ambient when installing into a closed or multi unit rack assembly So install the equipment in an environment compatible with the maximum rated ambient temperature Reduced airflow Install the equipment in a rack in such a way that the amount of airflow required for safe operation is not compromised Mechanical loading Mount the equipment in the rack in such a way that a hazardous condition is not achieved due to uneven mechanical loading Circuit overloading When connecting the equipment to the supply circuit consider the effect that overloading of circuits might have on over current protection and
22. nl erify that En F uss Advanced Cancel Figure 30 Relative Mouse Settings 1 From the drop down menu select the Target s Operating system Instructions and sliders appear 2 Follow the instructions and set any relevant sliders to the same values as set in the Target s Mouse Properties window 3 Click OK to save the settings 2 examples For Windows XP Go to the Mouse settings on the Target and uncheck Enhance pointer precision For Windows 2000 If Mouse Properties were ever changed for the Target even if they have been returned to their original state uncheck default ice Click OK The mouse pointers should be synchronized 23 9 3 1 USB The USB option in the Mouse Settings box is available for USB to PS 2 adapters RICC ROC USB X RICC USB and Phantom Specter USB and for unsupported operating systems and SUN Solaris Use this option if you are sure of the custom acceleration algorithm you are using or have been informed so by customer support 23 9 3 2 Advanced Mouse Emulation In the Advanced Mouse settings you can set the type of mouse that you would like IP Control to emulate We recommend not changing the advanced settings unless there is erratic mouse behavior the mouse is making random clicks and jumping arbitrarily around the screen Click 7 2I777 e Mouse Emulation box appears see Figure 31 Standard Mouse Wheel Mouse M Microsoft Mouse Max Rate 100 Cancel
23. orer 6 0 Firefox 3 or later 2 Type the IP Control system IP address https IP address and press Enter The login page appears see Figure 10 Remote Presence solutions gB Configuration 3 Figure 10 Login page 3 Click the arrow to select Configuration mode Clicking the arrow toggles between the option to access a remote session or the configuration pages 4 Type the default Administrator user name admin and password access both lower case 5 Press Enter The Web interface opens at the Network Configuration page See Figure 11 Network gt Configuration p Device Name D1159485 TCP Port 900 i LAN Enable DHCP Jk MAC Address 00 15 9D 02 66 FC IP Address 192 168 2 103 ainte Subnet Mask 255 255 255 0 d Firmware Upgrade Default Gateway 192 168 2 1 Restore Factory Settings ntralized Management Enable Centralized Management Vv Manager Auto Discovery B Manager IP Address 192 168 2 12 KVM net Configuration Updated May 07 2009 11 30 22 ZS MINICOM Figure 11 Configuration page 12 1 SSL Certificate notes When first connecting to IP Control s configuration page 2 browser security warnings appear Click Yes to proceed The first warning disappears upon first IP Control client installation when Minicom s root certificate is installed 13 Network gt Configuration Consult your Network Administrator for the ne
24. ots up in Safe mode 2 Wait until the unit finishes booting 1 2 minutes 3 You need to know the IP address of the IP Control The IP address depends on whether there is a DHCP server on the network If there is the DHCP server assigns an IP address to the IP Control If there is no DHCP server the unit boots with the static IP address 192 168 2 155 See Figure 32 for an overview of this procedure Follow the instructions in the user guide to boot the unit into Safe Mode J Is DHCP Server present in the connected LAN Device IP is y 192 168 2 155 Yes IP address is assigned by the DHCP server To access the configuration page of the unit open Internet Explorer 6 0 or higher and type http IPaddress config Note Safe mode is HTTP not HTTPS Default user admin Default password SAFEmode case sensitive Figure 32 Safe mode procedure Open Internet Explorer and type the following into the Address box http IP address config Do not start the address with https The Login page appears see Figure 33 User Password l Ei Figure 33 Login page 4 Type username admin password SAFEmode Case sensitive This username and password works only in Safe mode A menu appears see Figure 34 Maintenance gt Firmware Upgrade Firmware Upgrade Restore Factory Settings ogo _ Resen Upload File Browse
25. r at a distance to each other To align the mouse pointers From the Toolbar click Align or press Ctrl M The mice align 23 9 2 Calibrating mice pointers A Target Server may have a different mouse pointer speed to the Client computer Calibrating automatically discovers the mouse speed of the Target Server and aligns the two pointers To perform the calibration when the Target Server Operating system is Windows NT4 2000 or 98 From the Toolbar click Calibrate IP Control saves this alignment so calibration is only needed once per Target Server If the Video Noise Level is above zero calibration may not work Go to Video Adjustment and try to eliminate the noise by pressing Auto video adjust and or adjusting the bars in Manual video adjust then perform the mouse calibration Note If the mouse settings on the Target Server were ever changed you must synchronize mouse pointers manually as explained below 23 9 3 Manual mouse synchronization If the mouse settings on the Target Server were ever changed or when the Operating system on the Target Server is Windows XP 2003 Server Vista 2008 Server Linux Novell SCO UNIX or SUN Solaris you must synchronize the mouse pointers manually To manually synchronize mouse pointers 1 From the Toolbar click Mouse Settings The Mouse Settings box appears see Figure 30 Operating System Windows 2003 S r Windows XP X Windows XP default acceleration o
26. rget Server KVM switch to the IP Control as follows 1 Connect the single connector of the KVM cable to the KVM In port of the IP Control 2 Connect the other end of the KVM cable to the KVM ports of the Target Server KVM switch 3 Connect a Network cable to the IP Control LAN port and to an Ethernet port on your Network switch 4 Connect the power adapter Figure 7 and Figure 8 illustrate the connections to a computer and KVM switch respectively with the optional KVM console User over IP Internet WAN LAN o d LAN a KVM cable Se Z Al eu Target PC g Figure 7 IP Control connections to a computer User over IP Internet WAN LAN KVM cable S Figure 8 IP Control connections to a KVM switch 11 Initial settings Default IP address The following sections provide instructions for setting the IP address for the IP Control unit Computer rack See Figure 9 for an overview of the boot up process By default IP Control boots with an automatically assigned IP address from a DHCP Dynamic Host Configuration Protocol server on the network The DHCP server provides a valid IP address gateway address and subnet mask To identify the IP address the IP Control MAC address appears on the underside of the IP Control box The
27. stration gt User Settings From the menu click User Settings Figure 13 appears iministration gt User Settings H User Password Block I Permission Administrator z Confirm Password EE SN RER User Permission Status 1 admin Administrator MINICOM Figure 13 User Settings On this page an Administrator creates and edits users There are 2 levels of user access e Administrator e User Administrator An Administrator has unrestricted access to all windows and settings and can change the name and password of all users User A User can access control Target Servers but cannot use the following e Advanced mouse settings e Power cycle A User has no access to the Web configuration interface 15 1 Adding a user To add a user 1 Click Add and type a name and a password The password must be at least 6 characters letters or numbers and must not include the user name even if other characters are added Note The following special characters amp lt gt cannot be used for either the user name or password Depending on the security level chosen the user name and password parameters are different See section 18 on page 19 2 Select the permission type from the Permission drop down menu 3 Click Baas the user appears in the list of users 15 2 Editing a user To edit a user 1 Select the user from the list 2 Click EEN You
28. supply wiring Reliable earthing of rack mounted equipment should be maintained Give attention to supply connections other than direct connections to the branch circuit e g use of power strips 7 Rack mounting the IP Control The IP Control comes with screw holes on the side for easy rack mounting see figure below Screw holes for bracket Figure 3 Screw holes for rack mounting Use the L shaped brackets and screws provided to mount the IP Control on a server rack or under a table top as illustrated below The length of the screws used for connecting the brackets to the IP Control unit must not exceed 5 mm IP CONTROL Screw L shaped brackets to 1 or both sides of the unit Figure 4 Connecting the L shaped bracket MINIC 7M CONTROL Figure 6 Connected to a table top Figure 5 Connected to a rack 8 Terminology Below are some terms and their meanings used in this guide Term Meaning Target server The computers servers that are accessed remotely via the IP Control Client computer The PC running a remote IP Control session Remote Session The process of accessing and controlling Target Servers connected to IP Control from a User workstation 9 Client computer operating system Windows 2000 or higher with Firefox 3 or Internet Explorer 6 0 or later version Linux with Firefox 3 128 bit encryption support is required 10 Connecting the system Connect the Ta
29. t computer From the menu select Firmware Upgrade The Firmware Upgrade appears see Figure 19 Firmware Upgrade Upload File Browse Current Firmware Version 3 0 0 Build 40 Figure 19 Firmware Upgrade 1 Locate and upload the firmware file 2 Verify the current and uploaded version of the firmware 3 Click EELSEL The upgrade starts On completion click Reboot The unit reboots After about 30 seconds the Login page appears Note Depending on the type of firmware upgrade the following settings may be erased User settings KVM switch settings mouse and video adjustments and RS232 settings For more information refer to the firmware release notes The network settings remain intact 21 Restore Factory Settings You can restore the IP Control unit to the factory settings This restores the original IP Control parameters resetting all the information added by the administrators including Network settings Servers Switches Users Passwords etc You have the option to preserve Network settings explained below Warning Once reset the data cannot be retrieved To restore factory settings 1 From the menu select Restore Factory Settings Restore Factory Settings appears see Figure 20 Maintenance gt Restore factory setting Restore factory settings Warning All device data will be lost Are you sure Preserve Network Settings IV _Restore Bak Figure 20 Restore factory settings
30. the displayed image Phase defines the point at which each pixel is sampled Scale defines the scale resolution of the session image Adjust Phase and Scale to reduce noise level to a minimum Select Filter defines the filter of the input video from the server A higher filter reduces the noise level but makes the image heavier Noise represents the Video noise when a static screen is displayed 23 7 Power cycle Where a Minicom Remote Power switch or POC is connected to the Serial port of the IP Control you can power manage the Target servers as follows From the Toolbar click DI The Power menu appears see below Power Cycle Power Up Power Down Figure 27 Power menu To send a power cycle command or to power down or up the currently accessed Target server select the appropriate option Note Only the currently accessed Target server is affected so to power manage other Target servers you must access each one individually 23 8 Keyboard key sequences Click VA A list of defined keyboard sequences appears When clicked these transmit directly to the Target Server and will not affect the Client computer For example select Ctrl Alt Del to send this three key sequence to the Target Server to initiate its Shutdown Login process To add a keyboard sequence Click Add Remove The Special Key Manager box appears see Figure 28 Add Predefined Record New Figure 28 Special Key Manager box
31. twork settings Device name Type a name for the IP Control Default device name consists of the letter D followed by the 6 digit device number D N found on the silver label on the underside of the IP Control box If the DHCP server is published in the DNS server you may connect to the IP Control using the device name as follows https DeviceName TCP Port Choose any TCP port from port 800 to 65535 When managed by Centralized Management the port number can be changed from the management interface if needed Note Firewall or router security access list must enable inbound communication through the selected TCP port for the IP Control s IP address Default TCP port is 900 default web interface TCP port is 443 For Client computer access from a secured LAN the selected ports should be open for outbound communication 13 1 LAN Under LAN in Figure 11 is the following Enable DHCP When a DHCP server is active on the same network to which IP Control is connected DHCP provides automatic IP assignment When DHCP is disabled Recommended You can assign a fixed IP address to the IP Control Consult your Network Administrator regarding the use of the DHCP Note Where you have access to the server your configured or default IP Control device name will appear on the DHCP server s interface making it easy to locate When DHCP is disabled enter the IP Address Subnet Mask and Default Gatewa
32. y for LAN 1 as given by your Network Administrator 13 2 Centralized Management Minicom s Centralized Management IP based systems for secure control of servers and network devices power and user administration in the data center environment The Centralized Management systems combine Out Of Band KVM via IP access with modern IT standards and requirements They are the most comprehensive remote server maintenance solutions available in the market today Enable Centralized Management Check this option to allow IP Control to be remotely managed by a Centralized Management system Manager Auto Discovery when checked the Centralized Management system automatically detects the IP Control if it resides on the same network segment Manager IP Address If IP Control resides on a different segment type the static IP address of the Centralized Management Manager We advise typing the static IP address of the Manager even if the IP Control resides on the same network segment as the Manager 14 Network gt SNMP settings From the menu click SNMP settings The following appears SNMP Enable traps IT Community kam net SNMP Manager IP 0 0 0 0 Figure 12 SNMP settings From this page you can activate or deactivate SNMP logging Enable traps Check to enable SNMP traps of IP Control events and operation Community type the SNMP community SNMP Manager IP Enter the SNMP Server IP address SE GUIDE 15 Admini
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