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iiNet Troubleshooting

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1. Melkamu Dynalink NB9WMaxxn and iinet VoIP Troubleshootin NB9WMaxxn About the NB9WMaxn and iinet Some Netcomm customers using the NB9WMaxxn with iiNet as the VoiP Service Provider have reported that the SIP settings successfully register on the NB9WMaxxn but no inbound or outbound VoIP calls are possible Testing by the Netcomm Technical Support Engineers have found that when using an iiNet account inbound and outbound VoIP calls are only possible if the SIP Proxy amp SIP domain names are converted into their corresponding IP addresses Please see the screenshot below as an example Vnice gt SIP configuration Enter the SIF parameters and click Start Stop to save the parameters and start stop the voice application Basic Voice Interface name SIP Basic Setting SIP Advanced Setting SIP Debug Setting Local selection Preferred codec list Dial Plan Wireless Preferred ptime Management Advanced Status Use SIP Proxy IP address equivalent to SIF Proxy sip state tinet net au 203 55 231 194 S060 SIP Proxy port state WA Saw VIC OLD TASNT TAS P address equivalent to imetphone imet net au Registration Expire Timeout Bn z203 0 178 91 Use SIP Outbound Proxy 203 55 231 194 SIP Outbound Proxy SIP Outbound Proxy port 5060 SIP domain name P address equivalent to sip state rninet net au State WA NEW VIC OLD TAS HT TAS Voip Pho
2. 229 194 sip gld iinet net au 203 55 228 194 sip tas iinet net au 203 55 229 194 sip nt iinet net au 203 55 229 194 iinetphone iinet net au 203 0 178 91
3. ne Number Volp Number VolP Password LineEnabled Extension Display Name Ruiieiicetlin Password 1 2 Save Apply The corresponding IP addresses for the iiNet SIP proxy and domain names are listed below However if you wish to find the IP address of a domain name yourself open a command prompt and ping the address as the screenshot below shows o Command Prompt C o Documents and Settings chirag ping iinet phone i1inet net au Pinging iinetphone iinet net au 203 060 178 911 with 32 bytes of data Reply from 283 H 178 71 bytes 32 time 86ms TTL 55 Request timed out Reply From 2063 6 178 91 bytes 32 time 95ms TTL 55 Reply from 2H3 H 178 71 bytes 32 time 85ms TTL 55 Ping statistics for 2H3 H 178 71 Packets Sent 4 Received 3 Lost 1 25 loss Approximate round trip times in milli seconds Minimum 85ms Maximum 95ms Average B8ms C 5 Documents and Settings chirag ping sip wa linet net au Pinging sip wa iinet net au 263 59 49 5 with 32 bytes of data Reply From 203 599 49 5 hytes 32 time 96ms TTL 5 7 Reply from 263 59 49 5 hytes 32 time 8ms TTL 57 Reply from 263 59 49 5 hbytes 32 time 758ms NFL Reply from 263 59 49 5 bytes 32 time 88ms TTL 57 The corresponding IP addresses for the iiNet SIP proxy and domain names are as follows SIP Proxy Domain Name IP Address sip wa iinet net au 203 59 49 5 sip nsw iinet net au 203 55 231 194 sip vic iinet net au 203 55

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