amaysim Guide to Troubleshooting for Android Mobiles
Contents
1. Here s a guide to troubleshooting problems for connecting to the internet with your Android mobile Before you start you may need your handset user manual If you don t have a copy you can find it online Search manufacturer s name model of your handset amp user manual e g Samsung Galaxy X user manual As there are a few different versions of Android in the market we have come up with the basic steps required to get you up and running with the internet You may notice your mobile s screen will not match the screen shots we have in this guide but this guide will still assist you with the steps and information you require Some key terms What do we mean by TAP and PUSH TAP means using your touch screen PUSH means pushing the hard buttons on your phone Can you make calls from your mobile If yes move to STEP 2 If no check the balance on your account and that your service is active You can e SMS 568 with BAL or e Login to your My amaysim account to ensure that your service is active and you have an available balance amaysim Guide to Troubleshooting for Android Mobiles Does your handset have the Use packet data option under Mobile network settings This will vary by handsets so check your user manual If yes make sure USE PACKET DATA is ticked on If no move to STEP 4 Mobile network settings Use packet data DEVE cer luallale Acces2. networks Phone 1 a Contacts ome gt 1 Tap SETTINGS 2 Tap WIRELESS 3 Tap MOBILE 4 Tap ACCESS AND NETWORK NETWORKS POINT NAMES APNE Optus Optu Optus Optus s Internet amaysim Guide to Troubleshooting for Android Mobiles Yes Internet Business Mobile MMS Tap MENU and then 6 Your mobile should 7 Still having a click on RESET reset your settings problem DEFAULT NAMES to default Some you have set up newer Android mobile Check out the versions pick up the amaysim Guide to_ default settings from MMS settings for Android and amaysim Guide to Mobile Internet settings for Android the amaysim SIM card automatically Want to save time and do more Easy Find out more about our products and services at Help and Support Stay on top of things on the go with our amaysim apps android or iphone Do it yourself and manage your account at My amaysim Refer a friend Be rewarded You deserve a reward for spreading the good news Invite your friends to join amaysim and you ll both be rewarded with 10 For more info go to amaysim com au friend Need help Go online amaysim com au help Email us at service amaysim com au Follow us at f amaysim and amaysimau eo sS amaysim IT S YOUR CALL
3. s Point Names Network mode Network operators Does your handset use the connect Mobile network feature This will vary by handsets so check your user manual If yes make sure MOBILE NETWORK is ticked on If no move to STEP 6 Kor Wireless amp networks Bluetooth settings Portable Wi Fi hotspot Portable Wi Fi hotspot settings VPN settings Mobile network Mobile networks USB tethering USB tethering setting Internet Pass through amaysim Guide to Troubleshooting for Android Mobiles Have you followed all the steps correctly in the amaysim Guide to Internet settings for Android You may need to delete all the Access Points you have created and then follow the steps in the amaysim Guide to Mobile Internet Settings for Android Here s how to delete an ACCESS POINT E all 11 58 ED Optus Now Optus as 303 T afl 11 53 Wireless and network Mobile network settings Wi Fi Direct settings Use packet data Kies via Wi Senet Call Kies via Wi Fi Data roaming Optus Zoo Photo editor Places Polaris Office ES w m2 _ A y Readers Samsung Social Hu A Display rub Apps ve Ah in Power saving SocialView Sports Bluetooth settings da m Sound Access Point Names SB utilities E da USB utilities Network mode Tethering and portable hotspot Network operators Location and security VPN settings TS ur E 4 Applications l Mobile
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