OPERATING INSTRUCTIONS
Contents
1. 15 16 ROBAND AUSTRALIA Pru INTRODUCTION Congratulations on your purchase of this quality ROBAND product With proper care and management your new purchase will give you years of trouble free service By reading these instructions carefully you can ensure that this machine is used and maintained properly helping your new investment to perform well for you now and to continue performing in the many years to come GENERAL PRECAUTIONS This machine must only be operated by qualified person s who are fully versed in the operating and safety instructions described in this manual Operators should be instructed to familiarise themselves with any and all safety instructions described in this manual prior to commencement of any maintenance or service In the case of new personnel training is to be provided in advance These A machines should not be operated by persons including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they are being supervised or being instructed concerning the safe use of the appliance by a person responsible for their safety These machines are heating units and as with any commercial heating unit the surfaces on the2. 1 GENERAL 1 NO NC C 2 FAV O 2 HUE SERIES 3 m 4 MOUNTING PROCEDURE STANDARD 5 4 ELECTRICAL 6 7 GENERAC ne eo ee en ee 8 CLEANING CARE amp MAINTENANCE eee nn nmn nennen 9 ELEMENT REPLACEMENT eese enn emen nn nennen nen 10 TROUBLESHOOTING eeseeesee RI em nnne nnne nenne rhnn nne 10 11 SERIES CIRCUIT 12 HUE SERIES 13 plel zc 14 EC DECLARATION OF
3. STEP 7 Refit the screw locking the mounting plates to the Heat lamp hanging bracket Do not excessively over tighten the locking screw ROBAND AUSTRALIA Prio Page 5 ELECTRICAL CONNECTION Make certain that any excess cord length is kept away from the Heating Assembly body and out of the heated area AUSTRALIAN MODELS HE All Models come with a 1 8m power cord and will plug into a single phase 10 Amp power point EXPORT MODELS HE UK AND F Both models come with 1 8m cord UK Models will plug into a standard 13 Amp United Kingdom Type G power point F Models will plug into a standard 16 Amp European Type E or F power point FABRICATOR MODELS HUE For HUE Series a suitably qualified technician electrician must connect the lamps to the electrical supply in accordance with relevant installation standards Please see Page 3 for further details ROBAND AUSTRALIA prim Page 6 OPERATION After the heat lamps have been installed the unit is operable and temperature controlled through the use of the energy regulator which is mounted on the outside of the switch box HE series only The Energy regulator is used to control the temperature output of the heating assembly from approximately 10 of the total power on low setting to 100 of the power on maximum setting These units will get very hot during operation All care should be taken to avoid operation where in areas where
4. ROBAND Manufactured By ROBAND AUSTRALIA PTY LTD OPERATING INSTRUCTIONS INFRA RED HEATING ASSEMBLIES Models HE900 HE1200 HE1500 HE1800 Version 1 Includes International models UK and F Fabricator models HUE Special Features e Variable Heat Control Stylised Design e Long Life Metallic Elements These instructions cover the models of ROBAND Heat Lamps only Although there are slight variances between models the installation operation care and maintenance procedure is the same for all 22 09 2015 Roband Australia is a wholly Australian owned company and has been manufacturing quality commercial catering equipment for the food service industry for more than 50 years Roband products are engineered and manufactured to the highest standards to provide functionality reliability and durability and our quality products are exported world wide Included in the comprehensive Roband range are Toasters Fryers Milkshake Mixers Rotisseries Food Display Cabinets and much more Roband Australia also acts as the Australian agents for Vitamix Blenders Noaw Meat Slicers F rje Cookware Robalec Soup Rice Warmers Robatherm Urns Austheat Fryers Dipo Induction amp Autofry Machines Roband also has its own line of commercial cookware and cutlery under the Robinox brand name For a complete set of brochures please contact your nearest authorised dealer or contact Roband directly a
5. Tying a string around the heat lamp at each end prior to removal will minimise the chance of losing control of the base section particular for longer Heating Assemblies 4 Replace element 5 Snap the cover back in place and refit the four screws 6 Tag and Test before returning to service TROUBLESHOOTING If the Heating Assembly does not function check the following points before calling for service v The device is plugged in correctly and the power switched on v The power point is not faulty ROBA A UST RA LI A Pri Page 10 SPECIFICATIONS Power Power Model Source Rating Length mm Width mm 230 Volts 08 A HE1500 n 1500 Watts 1500 HE1800 M m 1800 Watts 1800 Power Power 230 Volts 900 LECHE MEN 18 230 Volts 1200 MueMos PT 108 230 Volts 1500 230 Volts 1800 Constant Research amp Development may necessitate machine changes at any time ROBAND AUSTRALIA rm Page 11 SERIES CIRCUIT DIAGRAM 240V o NOTE This circuit diagram has been provided for reference and to assist qualified service and repair agents only Under no circumstances should person s not suitably qualified attempt repairs to any electrical equipment ROBAND Page 12 AUSTRALIA prim HUE SERIES CIRCUIT DIAGRAM 240 gt m NOTE This circuit diagram has b
6. above food serving and preparation areas to provide HEAT without illumination We recommend mounting heights between 320mm and 450mm above the products to be heated Note The lower the mounting height the smaller the heated area will be and the higher the temperature The higher the mounting height the larger the heated area but the lower the temperature Warning These units must not be installed near flammable materials or near surfaces that could be adversely affected by high temperatures The area immediately HAZARD above the Heating Assembly will become very hot when in operation MOUNTING PROCEDURE STANDARD MOUNTS STEP 1 Hold the heat lamp in the position where it is to be mounted and mark the position of the mounting plates as shown STEP 2 Hemove the mounting plates from the Heat lamp and position within the markings previously made and mark the drilling position for the holes through the slots in the plate as shown ROBAND TP AUSTRALIA prim STEP 3 Drill holes if necessary for the mounting screws bolts being used according to the fasteners specification STEP 4 Screw bolt the mounting plates to the mounting face as shown STEP 5 Fit the heat lamp hanging brackets into the mounting plates both ends at once as shown STEP 6 Slide the heat lamp into the mounting plates and lift it up at the same time then pull the heat lamp back so that it rests on the hanging brackets as shown
7. after this period CE 6 Robande products have been designed and manufactured to comply with any and all specifications set out by the Australian Communications and Media Authority ACMA in regards to Electromagnetic Compatibility As testament to such compliance these units bear the RCM symbol For further information contact the Australian Communications Authority PO Box 13112 Law Courts Melbourne VIC 8010 CE Robande products bearing the CE compliance mark have been designed and manufactured to comply with European Standards and Directives A copy of the CE Declaration of Conformity is located at the back of these instructions ROBAND Page 2 dS T RAE Iu m HUE SERIES FABRICATOR MODELS If your unit is a standard HE model please ignore the details in this section and proceed to the next section HUE units are provided without switches energy regulators or control boxes They are designed for fixed installation and should be hard wired by a trained technician or electrician in accordance with applicable standards Installations must include accessible dual pole disconnection of mains supply and desired temperature regulating device if required Product is supplied with 1500mm long Active Neutral and Earth wiring which extends outside the Heating Assembly and does not include a power plug or cord Operation of the appliance is to be determined in conjunction with the selected i
8. contact is likely to occur All surfaces on these units will be hot when in use As these Heating Assemblies are intended for use by equipment manufacturers and their application and installation are beyond our control they are only covered by a limited warranty against faulty workmanship and materials for a period of 12 months from date of purchase All goods that are claimed under this warranty must be returned to the factory freight prepaid for inspection Any part deemed to be defective will be replaced however no claims will be entertained for parts damaged in transport misused or modified in any way without our approval ROBAND AUSTRALIA rm Page SAFETY GENERAL SAFETY This machine contains no user serviceable parts Roband Australia one of our agents or a similarly qualified person s should carry out any and all repairs Any repair person s should be instructed to read the Safety warnings within this manual before commencing work on these units oteel cutting processes such as those used in the construction of this machine result in sharp edges Whilst any such edges are removed to the best of our ability itis always wise to take care when contacting any edge Particular care should be taken to avoid contact with any steel edge and warnings should be given in regards to the danger of such contact to any repair or maintenance person s prior to commencement of any servicing Do not remove any c
9. damage You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not constitute a major failure Generally authorized service agents are located in all areas which have authorized distribution dealers For the name of your nearest Australian authorised service agent please contact Roband Australia Pty Ltd 1 Inman Road Cromer NSW 2099 Warranty Number 1800 268 848 Phone 02 9971 1788 Fax 02 9971 1336 All other countries please contact your selling Agent Please complete the following details and keep this card in a safe place NAME ADDRESS MODEL No SERIAL No DATE PURCHASE NAME OF DEALER PLEASE RETAIN THIS SECTION FOR YOUR RECORDS DO NOT POST ROBAND AUSTRALIA PTY LTD ROBAND Page 16 AUS TRALIATN OTHER LEADING PRODUCTS AVAILABLE a 3 m m QU A 1 nf 3 El oc wa TC PLUS DRINK MIXERS PIE amp FOOD WARMERS GRILLMAX TOASTERS NOAW Slicers Manufactured Imported in Australia by ROBAND A US TRA LIA Authorised Distributor Agent Aa US TR A LE A Prti
10. een provided for reference and to assist qualified service and repair agents only Under no circumstances should person s not suitably qualified attempt repairs to any electrical equipment ROBAND Page 13 AUSTRALIA Pru NOTES ROBAND Page 14 AUSTRALIA Prt EC DECLARATION OF CONFORMITY Roband Australia 1 Inman Rd Manufacturer Cromer NSW 2099 Australia Extruded Aluminium Infrared Heating Model Type Assembly Describti Heating assemblies utilising metallic infrared sal ines heating elements Date of first CE 15 September 2007 Marking Specific Models HE HUE Series STANDARDS This machine is designed in compliance with e Machinery Directive 2006 42 EC e Low Voltage Directive 2006 95 EC e EMC Directive 89 336 EEC including amendments to 93 68 EEC e WEEE Directive 2002 96 EC WEEE e Restriction of Hazardous Substances in Electrical and Electronic Equipment 2002 95 EC RoHS e EN60335 1 Household and similar Electrical Appliances e EN60335 2 48 Commercial Electric Toasters and Grillers e EN55014 2 1997 Electromagnetic compatibility Requirements for household appliances electric tools and similar apparatus Immunity ENVIRONMENTAL This product is designed in order to contribute as little as possible to the quantity and noxious nature of waste and risk of pollution or other environmental contamination Packaging materials used in this machine are designed to be recyclable DECLARATION
11. hereby declare under our sole responsibility that the product mentioned above to which this declaration relates complies with the above mentioned standard s Roband Australia has appointed Valera Ltd as our EU Authorised Representative of 5 7 The Glade Business Centre Eastern Ave West Thurrock Essex RM203FH UK Tel 08 45 270 4321 Fax 0845 270 4323 E Mail info valera co uk Signature of Authorised Person Date 12 September 2007 Print Name _ Gordon Thorpe Position Director of Engineering ROBAND Page 15 AUSTRALIA WARRANTY Every care is taken to ensure that no defective equipment leaves our factory and all goods manufactured by us are guaranteed against defective workmanship and materials for a period of 12 months from the date of purchase Roband Australia s obligations pursuant to this express warranty being limited to the repair or replacement of the defective goods or materials at is option and subject to the terms contained within this Warranty statement Where relevant glass Teflon amp and lamps are not included in this warranty and RCD tripping due to moisture absorption by Tubular Heating Elements is not considered a warranty fault Generally all goods claimed under this warranty must be returned to the factory or an authorized service agent freight prepaid for inspection All parts deemed to be defective will be replaced however no claims will be entertained for second hand products or parts damaged in trans
12. leaning and to avoid damage to the Heat lamp assemblies the instructions below should be followed Ensure the power is off and the Heating Assembly is cool before attempting to clean any part of the machine Wipe the lamp cover down with warm soapy water using a damp sponge or cloth Do not immerse the Heating Assembly in water Do not let any moisture enter inside the Heating Assembly or near the metallic elements Always ensure the power cable is not in contact with hot parts of the Heating Assembly when in use Do not clean this unit with the use of a water jet Although every care is taken during manufacture to remove all sharp edges care should be taken when cleaning and handling the Heating Assembly to avoid injury ROBAND AUSTRALIA rm Page 9 ELEMENT REPLACEMENT In the rare case of the element failing it should be replaced by a qualified person such as an electrician TO ACCESS THE ELEMENT 1 Turn the unit off and unplug the machine 2 Remove the four screws from the base section underneath the element using a 120 Torx screwariver 3 Working from one end squeeze the sides of the Heating Assembly together The base section can then be pulled down with the other hand and taken off Or insert a small flat blade screw driver into the slot provided and lever the base section off IMPORANT Ensure the base section is supported properly during removal to ensure it does not fall down unexpectedly
13. nstallation method and is the responsibility of the installer Please note that the energy regulator amp knob are available for sale separately if required All HUE units are suited to 220 240V AC 50 60Hz Power supply These units will get very hot during operation For this reason it is recommended that all care be taken to avoid damage or injury during operation All surfaces on these units will be hot when in use As these Heating Assemblies are intended for use by OEM manufacturers and their application and installation are beyond Roband control they are covered by a limited warranty against faulty workmanship and materials for a period of 12 months from date of purchase All goods that are claimed under this warranty must be returned to the factory freight prepaid for inspection Any part deemed to be defective will be replaced however no claims will be entertained for parts damaged in transport misused or modified in any way without our approval For HUE series Heating Assemblies please continue to read this manual in full ignoring any reference to the control box energy regulator cord and plug that is present on other models ROBAND AUS TRALIATN Page 3 INSTALLATION Remove all the packaging materials and tape as well as any protective plastic from the machine Clean off any glue residue left over from the protective plastic or tape using methylated spirit These Heating Assemblies are designed for mounting
14. over panels that may be on the machine National Standards exist outlining the positioning spacing and ventilation requirements when installing new appliances These Standards should be consulted and new equipment should be installed accordingly In any situation where specifications allow a distance of less than 100mm we would still recommend that a well ventilated air gap of not less than 100mm be maintained on all sides and that any materials closer than 100mm be non flammable If the machine is near particularly heat sensitive materials common sense should be employed in determining sufficient distancing Ensure that any damaged cables are replaced before further use Keep out of reach of children or the inept fA This unit can get very hot Ensure everyone is aware that the machine is Hazard Operating and take care to avoid contact with hot surfaces Always ensure the power cable is not in contact with hot parts of the machine when in use ROBAND Page 8 AUS TRALIATN CLEANING CARE amp MAINTENANCE Attention to regular care and maintenance will ensure long and trouble free operation of your Heating Assembly Although scheduled servicing is not required we do recommend you adopt a program of regular maintenance to ensure that the Heating Assembly is clean and functional and to avoid inadvertently damaging the unit Daily cleaning should be considered mandatory for all cooking equipment In order to ensure the proper c
15. port misused or modified in any way without our approval For machines that are not considered to be portable e g food bars rotisseries large hotplates and some bain maries on site warranty service will be provided in capital city metropolitan areas only In all other locations the customer is responsible for all travelling time service call costs and payment for this will be required prior to the commencement of the repair The labour costs to actually repair the fault will be met by the company Any repairs or replacement of defective goods or materials pursuant to this warranty must be authorized by Roband Australia prior to any action being taken The company reserves the right to reject a claim for warranty if it is not completely satisfied with the circumstances under which it occurred and any other costs incurred for false claims or faults due to incorrect usage etc are the responsibility of the claimant Roband Australia Pty Ltd nor any subsidiary company or Agent shall be liable for loss of profit or damage to other equipment and property except where it is in breach of the guarantees provided in accordance with Schedule 2 of the Competition and Consumer Act 2010 Cth or the applicable legislation from time to time The goods come with guarantees that cannot be excluded under the Australian Consumer Law ACL You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or
16. se Heating Assemblies will get very hot Always be careful when near an operating Heating Assembly and ensure that any risk to unwary customers or staff is minimised with additional signage if necessary Due to the obvious heat hazard Roband recommends that these units be kept out of reach of children The performance of this unit cannot be guaranteed for operational use outside its design parameters These Heating Assemblies are designed mainly for the heating and warming of food They are not designed for the cooking of food The machine should be disconnected from all power and allowed to cool before cleaning ROBAND WILL ACCEPT NO LIABILITY IF Non authorised personnel have tampered with the machine The instructions in this manual have not been followed correctly Non original spare parts are used The machine is not cleaned correctly with the right product There is any damage to the unit ROBAND AUS TRALIATN Page 1 PACKAGING Roband ensures that every unit is functional and undamaged at the time of packaging and all care is taken The Package of this Heating Assembly should include 1 One Heating Assembly appropriate model 2 Ihis Manual 3 Packaging Materials Any damage to the machine as a result of freight must be reported to the Freight Company and to the agent responsible for the dispatch of said unit within 24 hours of receipt No claims will be accepted or entertained
17. t our head office Roband Head Office sydney Australia Roband Australia Pty Ltd Tel 61 2 9971 1788 1 Inman Road Fax 61 2 9971 1336 Dee Why NSW 2099 Email sales roband com au AUSTRALIA Web www roband com au International Agents For additional agents please email Head Office United Catering Equipment Supplies Switzer Burgi Infra Grill Ph 357 777 777 24 land Ph 41 418 554 552 Hotel Equipment Ltd Thailand Seven Five Distributors Co Ltd Ph 679 672 0666 Ph 662 866 5858 Chung Wah Kitchen Machine Ltd United Arab Boncafe Middle East LLC Ph 852 2334 5411 Emirates 9714 282 8742 Allied Food Equipment United Arab Nisa Trading LLC Ph 603 9133 5833 Emirates 9714 396 6132 Maldives Radiant Heat Maldives Pty Ltd United Metcalfe Catering Equipment Ph 960 333 4845 Kingdom Ph 44 1766 830 456 Zealand Ph 649 274 1354 Ph 1 508 361 9226 Noumea Comptoir Materiel Professionnel Ph 687 28 50 43 Ph 1 508 361 9226 Papua New Brian Bell amp Company Pty Ltd NETHERLA AKB Bert Muller Guinea Ph 675 325 5411 NDS Ph 31 306 017 442 Allied Foodservice Equipment GREECE K amp N Engineers Ltd Ph 65 62525880 Ph 30 210 520 0440 Cyprus Fiji Hong Kong Malaysia Singapore Copyright 2014 Roband Australia Pty Ltd ROBAND AUSTRALIAN CONTENTS
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