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Installation and Operating Instructions
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1. Pressing the reset button before the three minute period expires will cause the unit to recalibrate to the motor load present at the time the reset button is pressed the second time TROUBLE SHOOTING DURING INSTALLATION SYMPTOM POSSIBLE CAUSE SOLUTION Unit Appears No Power to Unit Check wiring Power supply voltage should be applied Dead No Lights to the LI and L2 terminals of the Pumptec Plus In some installations the pressure switch or other control device is wired to the input of the PUMPTEC PLUS Make sure this switch is closed Flashing Unit Needs to Be Pumptec Plus is calibrated at the factory so that it will Yellow Light Calibrated overload on most pump systems when the unit is first installed This overload condition is a reminder that the Pumptec Plus unit requires calibration before use See Step 7 of the installation instructions Miscalibrated Pumptec Plus should be calibrated on a fully recovered well with maximum water flow Flow restrictors are not recommended Flashing Two Wire Motor Step C of the calibration instructions indicates that a flashing Yellow Light green light condition will occur 2 to 3 seconds after taking During Calibration the Snapshot of the motor load On some two wire motors the yellow light will flash instead of the green light Press and release the reset button The green should start flashing Flashing Power During the installation of Pumptec Plus power may be Red and Interr
2. Before the Pumptec Plus unit is ready for use it MUST BE CALIBRATED The calibration procedure is quick and as simple as taking a snapshot Calibration may be performed as many times as desired by following steps A B and C below A Press and hold in the reset button on the bottom of the Pumptec Plus enclosure until the green yellow and red lights blink alternately This should take approximately 10 seconds You will hear the Pumptec Plus contactor engage and the motor should start Release the reset button Steps B and C must be completed within three minutes or the calibration procedure will be aborted Verify that the pump system is running normally i e the system is pumping water and the motor current is normal Try to achieve maximum water flow rate Calibration on a fully recovered well is recommended Briefly press the reset switch again and then release it You have just taken a Snapshot of the motor load All indicator lights will go off After 2 to 3 seconds the green light will start flashing indicating the system is running normally and calibration is complete Over underload trips will occur at 125 and 75 of the Snapshot load NOTE CONTINUOUS MEMORY HOLDS CALIBRATION SNAPSHOT EVEN IF POWER IS ABSENT CAUTION Pumptec Plus should only be calibrated by qualified service personnel Calibration on a faulty pump system will not provide protection OPERATION Under normal operating conditions
3. Pumptec Plus requires no special attention The power line voltage and motor power draw are continuously measured If a fault condition is detected an indication is given by a light on the front panel and the motor is disconnected from the power line Pumptec Plus measures the actual motor power watts not motor amps or power factor The motor power draw at the moment of calibration is permanently memorized by Pumptec Plus If the motor power draw differs from the memorized calibration power by more than 25 Pumptec Plus will turn off the pump motor It is very important to make sure the pump system is running normally during the calibration process There are three indicator lights A B and C visible through the front cover Each light is a different color and each has a special meaning Also on the bottom of the unit enclosure is a reset button D The purpose of each light and the operation of the reset button are described on page 5 Franklin Electric PUMP PROTECTION SYSTEM a Franklin Electric ower A GREEN LIGHT Flashing Overload LOAD fo by Solid Under Voltage Flashing Over Voltage LOAD amp VOLTAGE Flashing Rapid Cycling VOLTAGE C RED LIGHT D RESET BUTTON B YELLOW LIGHT OPERATION continued POWER a POWER GREEN LIGHT A e The green light A indicates that the status of the pump system is normal A SOLID GREEN LIGHT indicates that Pumptec Plus has power and the
4. contactor to the motor is closed but the motor is not running This may happen when the pressure switch is wired in down line from Pumptec Plus and the switch is open Pumptec Plus is waiting for the pressure switch to close A FLASHING GREEN LIGHT indicates the pump motor is running normally and drawing the correct amount of power Eoy p Solid Underload YELLOW LIGHT F Flashing Overload The yellow light B indicates that a load fault has occurred A SOLID YELLOW LIGHT indcates an underload fault occurred The Pumptec Plus automatic restart timer will restart the motor in accordance with the position of the automatic restart timer switch setting The switch should be set at the time of installation refer to Step 2 If set in the manual position Pumptec Plus must be reset manually by pushing the RESET BUTTON D A FLASHING YELLOW LIGHT indicates an overload condition occurred This means that the pump system power draw was greater than the normal operating power calibration by more than 25 for more than 2 5 seconds Pumptec Plus will not run the pump system again until the RESET BUTTON D is pressed LOAD amp VOLTAGE RED LIGHT RECA Maat elle RO VOLTAGE The red light C indicates a line voltage fault occurred and Pumptec Plus has turned off the pump motor A SOLID RED LIGHT indicates an under voltage condition line lt 207 VAC existed for more than 2 5 seconds Pumptec Plus will automatically try to reset
5. Franklin Electric PUNIPTEC PUMP PROTECTION SYSTEM Installation and Operating Instructions Congratulations on your purchase of a Franklin Electric pump protection system Pumptec Plus is the most sophisticated pump protection system on market today It is designed to work on any 230 VAC single phase induction motor PSC CSCR CSIR and split phase ranging in size from 0 37 to 3 7kW Your pump protection unit uses a microcomputer to continuously monitor power and line voltage to pro vide protection agains dry well conditions waterlogged tank high or low line voltage and mud or sand clogging Indicator lights provide complete system status and are easily viewed without removing the cover A 3 7kW rated contactor is included with the unit The control box provides large terminal blocks and plenty of room for wiring even when using 25mm wire Our unique Snapshot calibration feature pro vides simple reliable push button calibration PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLING THE UNIT E Over Underload Protection E Over Under Voltage Protection i E Rapid Cycle Detection E Fault Indicator Lights PUMP i l E Run Indicator Light PROTECTION oe SYSTEM E 3 7kW Contactor E Heavy Duty Terminal Blocks Franklin Electric E Adjustable Automatic Restart Timer E Snapshot Calibration POWER a rower E Continuous Calibration Memory LOAD Solid Underload 1000 E Works With All Single Phase Motors Fl
6. ON continued 3 MOUNT THE UNIT Mount the Pumptec Plus unit in a location convenient for wiring Avoid direct sunlight rain or snow SCREW m MOUNTING SURFACE A CONNECT POWER AND MOTOR Check to make sure the 230 Volt power has been disconnected Connect Pumptec Plus unit to the pump motor and the 230 Volt AC line according to one of the two or three wire installation drawings below Pumptec Plus may be wired into the circuit before or after the pressure or float switch 3 WIRE INSTALLATION PUMP amp MOTOR ey A orcum 2 j lt lt BREAKER l 3 PRESSURE SWITCH OR OTHER CONTROL A WARNING DISCONNECT POWER AT THE MAIN PANEL before installing wiring or servicing the Pumptec Plus unit Serious or fatal shock may occur if power is not disconnected 2 WIRE INSTALLATION PRESSURE SWITCH OR OTHER CONTROL INSTALLATION continued 3 CONNECT POWER AND MOTOR Replace cover and secure with screw provided 5 APPLY POWER Turn on 230 Volt AC power Once power is applied the Pumptec Plus unit should trip indicating an overload condition blinking yellow light when the pump tries to run This is normal and is a reminder that Pumptec Plus requres calibration NOTE Some 0 37kW motors will not trip in an overload condition upon the initial application of power The green light will blink instead This is also a normal condition Proceed to Step 7 CALIBRATE
7. Well Wait for the automatic restart timer to time out During the time out period the well should recover and fill with water If the automatic reset timer switch is set to the manual position then the reset button must be pressed to reactivate the unit Severe Machine gun rapid cycling can cause an underload condition Rapid Cycling See flashing red and yellow lights section below Worn Pump Replace worn pump parts and recalibrate Flashing Stalled Motor Repair or replace pump motor Pump may be sand or mud Yellow Light locked Float Switch A bobbing float switch can cause two wire motors to stall Arrange plumbing to avoid splashing water Replace float switch Ground Fault Check insulation resistance on motor and control box cable Solid Low Line Voltage The line voltage is below 207 Volts Check line voltage Red Light Pumptec Plus will try to restart the motor every two minutes until line voltage is normal Loose Connections Check for excessive voltage drops in the system electrical connections i e circuit breakers fuse clips pressure switch and Pumptec Plus LI and L2 terminals Repair connections Flashing High Line Voltage The line voltage is over 253 Volts Check line voltage The Red Light Pumptec Plus will try to restart the motor every two minutes until line voltage is normal Flashing Rapid Cycle The most common cause for the rapid cycle condition is a Red and waterlogged tank Check for a
8. ashing Overload VOLTAGE Solid Under Voltage E Transient Surge Protection Flashing Over Voltage Flashing Rapid Cycling voutace E Patent Pending RESET PUMPTEC PLUS Franklin Electric i ae rer No 5473437 E Toll Free Customer Support 1300 FRANKLIN ELECTRIC SHOCK HAZARD RISQUE D ELECTROCUTION PELIGRO CHOQUE ELECTRICO DISCONNECT POWER DEBRANCHER AVANT DESCONECTAR ENE BEFORE SERVICING TOUTE MANIPULATION PREVIO A MANTENIMIENTO AN Franklin Electric INSTALLATION INFORMATION WARNING To avoid possible fatal shock disconnect power at the main power panel before installing wiring or servicing Pumptec Plus CAUTION This product does not replace a motor control box or the need for motor overload protection Motor overload protection should be in accordance with National Electrical Code Article 430 or in accordance with motor manufacturer s recommendations NOTE This unit requires calibration before operation Calibration is described in step 7 of the installation instructions TECHNICAL SPECIFICATIONS Horsepower Rating ccceeeeeeeeeees 0 37 to 3 7kW Operating Voltage cccccccceessssseseeeeeees 230 VAC Operating Frequency cccscsecessseeesssereeseers 50 Hz Power Consumption caactticaieeeeneesteeeer coe 5 Watts Operating Temperature Range 26 C to 60 C Over Under Voltage Trip ssssssssseeeeeeeeeees 10 Over Under Load Trip cccc
9. ccssseeeeeeeeeeees 25 Rapidi Cycle TID candies masehntonas 4 starts min Trip Response Time ssasssssnssssssnssersrsessesernene 2 5 sec Automatic Restart Time Over Under Voltage Retry ssssssseeeeeeeeenees 2 min Calibration Abort Time ccccssssssssseeeeeeeeeees 3 min Calibration M MO y ccccccecssssseseeeeeeeees 10 years GOMLAGCON RIEN a A eeeene ese 3 7kW Percent of load time of calibration SNAPSHOT 1 REMOVE COVER Remove the Pumptec Plus cover by removing the cover screw and sliding the cover up Place cover in a safe location PUMP PROTECTION SYSTEM Franklin Electric POWER Solid Pumptec Powered power Loan Flashing Motor Running Roy p Solid Underload Flashing Overload VOLTAGE Solid Under Voltage Flashing Over Voltage LOAD amp VOLTAGE Flashing Rapid Cycling voice MADE IN USA Patent No 5 473 497 v Q wd baled 2 a a a p 0 a W X d G a IL FRONT COVER SCREW 2 SET THE TIMER SWITCH Set the automatic timer switch to the desired reset time This will reset the time after an underload trip condition dry well condition has occurred until the Pumptec Plus will try to restart the motor TIMER SWITCH SETTINGS 0 Manual Reset 5 16 Minutes 1 1 Minute 6 32 Minutes 2 2 Minutes 7 1 Hour 4 Minutes 3 4 Minutes 8 2 Hours 8 Minutes 4 8 Minutes 9 4 Hours 16 Minutes INSTALLATI
10. ruptured bladder in the water Yellow Lights tank Check the air volume control or snifter valve for proper operation Check the setting on the pressure switch and examine for defects Leaky Well System Replace damaged pipes or repair leaks Stuck Check Valve Failed valve will not hold pressure Replace valve Float Switch Press and release the reset button to restart the unit A bobbing float switch may cause the unit to detect a rapid cycle condition on any motor or an overload condition on two wire motors Try to reduce water splashing or use a different switch Report high or low line voltage to the power company FE258 05 08 A Solutio Franklin Electric Franklin Electric Aust Pty Ltd 106 110 Micro Circuit Dandenong South Vic 3175 Tel 61 3 9799 5000 Toll Free 1300 FRANKLIN franklin electric com au TOLL FREE HELP FROM A FRIEND Phone Franklin s toll free Submersible SERVICE HOTLINE for answers to your installation questions When you call a Franklin expert will offer assistance in troubleshooting your pump protection system and provide immediate answers to your motor application questions
11. the motor within two minutes The RESET BUTTON D may also be pressed to clear this condition A FLASHING RED LIGHT indicates an over voltage condition line gt 253 VAC has existed more than 2 5 seconds Pumptec Plus will automatically try to reset the motor within two minutes The RESET BUTTON D may also be pressed to clear this condition Solid Underload Flashing Overload OO mey p VOLTAGE Solid Under Voltage RED AND YELLOW FLASHING LIGHTS eile en LOAD amp VOLTAGE a Flashing Rapid Cycling CO VOLTAGE If the RED and YELLOW lights B amp C are flashing on and off together a rapid cycle condition was detected A rapid cycle condition is defined as more than four motor starts per minute J RESET BUTTON RESET BUTTON 7 E The reset button is used to restart the Pumptec Plus from a tripped condition Pressing the reset button for less than ten seconds has no effect on the calibration Simply press and release the button The unit will reset Pressing the reset button for more than 10 seconds will cause the unit to go into the calibration mode A rotating light sequence from green to yellow to red will begin At this point the contactor closes and the motor will start to run The unit will stay in the calibration mode for 3 minutes or until the reset button is pressed again If after three minutes the reset button is not pressed the unit will revert back to its normal running mode making no changes to the calibration
12. uption switched on and off several times If power is cycled more Yellow Lights than four times within a minute Pumptec Plus will trip on rapid cycle Press and release the reset button to restart the unit Float Switch A bobbing float switch may cause the unit to detect a rapid cycle condition on any motor or an overload condition on two wire motors Try to reduce water splashing or use a different switch Flashing High Line The line voltage is over 253 Volts Check line voltage Red Light Voltage Unloaded If you are using a generator the line voltage may become Generator too high when the generator unloads Pumptec Plus will not allow the motor to turn on again until the line voltage returns to normal Over voltage trips will also occur if the line frequency drops too far below 50 Hz Solid Low Line Voltage The line voltage is below 207 Volts Check line voltage Red Light Check for loose connections which may cause voltage drops Loaded Generator If you are using a generator the line voltage may become too low when the generator loads PUMPTEC PLUS will trip on under voltage if the generator voltage drops below 207 Volts for more than 2 5 seconds Under voltage trips will also occur if the line frequency rises too far above 50 Hz Report high or low line voltage to the power company TROUBLE SHOOTING DURING INSTALLATION continued SYMPTOM POSSIBLE CAUSE SOLUTION Solid Yellow Light Dry
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