Installation and operating instructions for Merlin garage door opener
Contents
1. check limit settings 12 Setting the Force The force as measured on the closing edge of the door should not exceed 400N 40kgf If the closing force is measured to more than 400N the Protector System must be installed See section 14 The force setting regulates the amount of power required to open and close the door e Press the PURPLE button 1 twice to enter opener into Force Adjustment Mode The indicator light 2 will flash quickly e Press the green start button 4 on the bottom of the opener The door will travel to the DOWN limit Press the green start button 4 again the door will travel to the UP limit Press the green start button 4 again to complete the travel cycle The indicator light 2 will stop flashing when the force has been learned e The door must travel through a complete cycle UP and DOWN in order for the force to be set properly If the opener cannot open and close your door fully inspect your door to insure that it is balanced properly and is not sticking or binding 13 Testing the Safety Reverse System The safety reverse system test is important The garage door must reverse on contact with a 40mm obstacle laid flat on the floor Failure to properly adjust the opener may result in serious personal injury from a closing garage door Operate the door in the down direction The door must reverse on the obstruction If the door stops on the obstruction remove obstruction and repeat limit and2. force setting sections 11 amp 12 pages 6 amp 7 Repeat test EZ install the Protector System Safety Beams Install this accessory for all installations where the closing force as measured on the bottom of the door is over 400N 40kgf After opener has been installed and adjusted The Protector System accessory can be installed Instructions are included with this accessory The Protector System provides an additional measure of safety against a small child being caught under a garage door It uses an infra red beam which when broken by an obstruction causes a closing door to open and prevents an open door from closing and is strongly recommended for homeowners with young children Note The opener will automatically detect the protector system when it is installed and operating for 5 minutes during this time the beams must remain unobstructed The opener will not close unless the sensors are aligned 15 Special Features e Motion Detecting Control Panel Connect white red wire to the red quick connect terminal and the white wire to the white quick connect terminal e The Protector System Safety Beams Connect both white wires to the white quick connect terminal and both white black wires to the grey quick connect terminal e Flashing light connection The flashing light can be located anywhere Battery Backup To access the battery backup connector remove the knockout to the right of the start b
3. knot at least 25mm from the end of the rope to prevent slipping e Thread the other end of the rope through the loop of the manual release cable e Adjust rope length so the handle is no higher than 1 8m above the floor Secure with an overhand knot If the Manual Release Overhand knot door is greater than 2 5m in height the Release Cord Waring tabel Extension kit accessory is required NOTE If it is necessary to cut the rope heat seal the cut end with a match or lighter to prevent unraveling Release handle 8 Operating the Manual Release Take care when operating the manual release as an open door may fall rapidly due to weak or broken springs or being out of balance To disengage the opener Pull the release cord down and across to engage the ball into the cup The door should now be able to be moved manually To re engage the opener Pull the release cord across and up The door can now be operated by the opener Disengaged Engaged Operation Mode Manual Release Mode EJ Pinning the Door Use bolts or pop rivets not supplied to hold the curtain to the door drum l Ballooning e Pull the release cord down and across to engage the ball into the cup Close the door manually Pull the release cord across and release to re engage the opener e Try to manually open the door with the opener engaged Any excess door curtain may balloon out from the top of the drum To remedy any ballooning place gutter bolts or
4. pop rivets not supplied 75mm up from where the curtain leaves the roll Secure these through the curtain into the drum wheel at each end of the curtain Door closed Door can be Door secure lifted 10 Program your Opener amp Remote Please note your remote controls and wall plate have already been programmed into your operator Activate the opener only when door is in full view free of obstruction and properly adjusted No one should enter or leave garage whilst door is in motion Do not allow children to operate push button s or remote s Do not allow children to play near the door Fix any wall control at a height of at least 1 5m and within sight of the door but away from any moving parts e Fix the warning against entrapment label near the wall control e ADDING remotes using the PURPLE learn Button e Press and release the PURPLE learn button on the opener The orange indicator light will glow steadily for 30 seconds e Within 30 seconds press and hold the desired button on the wireless wall control or remote control that you wish to operate your garage door e Release the button when the opener light blinks It has learned the code DELETE all Remote Control Codes Please note this deletes all remotes and codes Press and hold the PURPLE learn button until the orange indicator light goes out approximately 9 sec H Setting the Limits Up limits regulate the points at which the door will stop wh
5. CHAMBERLAIN merlin professional Installation and operating instructions for Merlin garage door opener Model MR800 www chamberlainanz com Start by Reading These Important Safety Instructions WARNING Failure to comply with the following instructions may result in serious personal injury or property damage Read these instructions carefully and follow ALL instructions carefully The garage door opener is designed and tested to offer reasonable safe service provided it is installed and operated in strict accordance with the instructions in this manual These safety alert symbols mean WARNING a personal safety or property damage instruction Aa A Read these instructions carefully Warning If your garage has no service entrance door a 1702AML outside quick release must be installed This accessory allows manual operation of the garage door from outside in case of power failure A A Aa A A A A A Keep garage door balanced Do not let the garage door opener compensate for a binding or sticking garage door Sticking or binding doors must be repaired Garage doors door springs brackets and their hardware are under extreme tension and can cause serious personal injury Do not wear rings watches or loose clothing while installing or servicing a garage door opener To avoid serious personal injury from entanglement remove all ropes chains and locks connected to the garage door before installing the door o
6. arranty service If during the limited warranty period the Unit fails due to defects in materials or workmanship Chamberlain will provided the defective part or Unit is returned freight and insurance prepaid and well packaged to the nearest Chamberlain office or authorised installer undertake to repair or at its option replace any defective part or Unit and return it to the Buyer at no cost Repairs and replacement parts are warranted for the remaining portion of the original warranty period Limited warranty on motor Chamberlain will furnish a replacement motor free of charge if it is found to be defective Labour costs may apply Where the Unit has been installed by an authorised installer Chamberlain will furnish replacement parts free of charge through the authorised installer A service fee for on site service may apply In warranty service During the warranty period if the product appears as though it may be defective call our toll free service before removal of the unit A Chamberlain technician will diagnose the problem and promptly supply you with the parts for do it yourself repairs or provide you with shipping instructions for a factory repair or replacement If an authorised installer installed your unit you must call them for prompt on site service If our service centre determines that a warranty claim has been made in respect of a failure or defect arising under out of any exclusion set out below we may charg
7. at the edge of the closing door force exceeds 400N 40kgf 95 95 Typical side room Minimum side room installation Ensure that there is at least 45mm from the edge of the curtain to the edge of the bracket If the roller door drums are on the edge of the curtain or are of small diameter additional clearance maybe required If the drums are more than 60mm from the curtain edge or of small diameter extension poles maybe required Different drum and bracket types may result in the minimum side room clearance not being possible and extension poles being required Ensure there is a power point near the opener 4 Preparing The Door Disable all locks and remove any ropes connected to the garage door Complete the following test to ensure your door is well balance and not sticking or binding e Lift the door to about halfway and then release it The door should remain suspended entirely by its spring e Raise and lower the door to discover if there are any sticking or binding points e If your door spring does not hold the door in place or the door binds or sticks call a qualified door technician before automating the door e Install stop bracket collar on the opposite end to where the opener is to be installed Fit the stop bracket hard stop bracket collar against the boss of the door drum Ensure the U bolt holding the door shaft to the door bracket is tightly secured Installing the weight bar e Place the weight in the cent
8. e you a fee to repair and or return the Unit to you Exclusions This warranty does not cover any failure of the Unit due to 1 non compliance with the instructions regarding installation operation maintenance and testing of the Unit or of any product with which the Unit is used 2 any attempt to repair dismantle reinstall or move the Product to another location once the Product is installed by any person other than an authorised installer 3 tampering neglect abuse wear and tear accident electrical storm excessive use or conditions other than normal domestic use This warranty does not cover any problems with or relating to the garage door or garage door hardware including but not limited to the door springs door rollers door alignment or hinges any problems caused by electrical faults replacement of batteries or light bulbs or labour charges for reinstalling a repaired or replaced Units EDR8002B 2007 Chamberlain Liability Australia only Under no circumstances shall the Seller be liable for consequential incidental or special damages arising in connection with the use or inability to use the Unit In no event shall the Seller s liability for damages or injury arising from breach of law or contract or for negligence exceed the cost of repairing or replacing the Unit or refunding the purchase price of the Unit Under Division 2 Part V of the Trade Practices Act 1974 certain warranties and conditions Im
9. en moving up or down Follow the steps below to set the limits e Check that the opener is engaged and midway between open and closed To program the travel limits e Press and hold the BLACK button 3 until the orange indicator light 2 starts flashing slowly and then release Opener lights will dim Press the BLACK button to move the door UP or the PURPLE down button to move the door DOWN until the door reaches the desired UP limit Check to be sure the door is high enough for your vehicle Adjust if necessary e Press the GREEN start button 4 This sets the full UP limit The door will travel to the floor and reverse back to the UP limit The opener has learned its limits e The indicator light 2 will stop flashing when the limits have been learned NOTE If the door presses excessively on the floor or reverses before it reaches the floor use the Manual Limit setting option The force must be learned in order to properly complete the setting of the limits Manual Limit setting With the door in the midway position e Press and hold the black button until the orange LED starts flashing e Use the black up and purple down button to set the door opening limit e Press the Green activation button to start the door once it starts travelling down press either the black or purple button to engage manual limit setting e Use the purple and black buttons to set the closing limit e Test door three or four times to
10. enna on the bottom of the opener extends fully downward e Some installations may have shorter range due to a metal door foil backed insulation or metal garage siding The garage door opens and closes by itself e Be sure that all remote control push buttons are off If the wired wall control optional accessory is installed remove the bell wire from the wired wall control terminals and operate from the green start button or remote control If this solves the problem the wired wall control is faulty replace or there is an intermittent short on the wire between the wired wall control and the opener e Clear memory and re program all wireless wall controls and remote controls The door reverses and stops before opening completely e ls something obstructing the door Is it out of balance or are the springs broken Remove the obstruction or repair the door The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing e Check the Protector System safety beams if installed Correct alignment if the red light on the beam is solid The door opens but won t close or reverses while closing e Is something obstructing the door Pull the manual release handle Operate the door manually If it is unbalanced or binding call a trained door systems technician e Clear any ice or snow from the garage floor area where the door closes e Repeat the limit and force setting in section 11 amp 12 page
11. he U bolt on the right hand side checking that the spring tension inside the roller door is not being released e You will need assistance for the following steps Slide or lift the door shaft clear of the door bracket supporting the door weight with a ladder or similar device Then slip the opener over the shaft e The forks should engage either side of the support spoke e Typical installation Place the door shaft back onto the door bracket in the position that it was originally Clamp the opener to the door shaft with the supplied bracket plate 8mm bolts and nuts Tighten sufficiently to fasten the opener firmly to the shaft i e 25Nm 28Nm Replace U bolt and secure firmly Minimum side room installation Place the opener and door shaft onto the door bracket in the position that the door shaft was originally Clamp the opener to the door shaft though the door bracket with the supplied bracket plate 8mm bolts and nuts Tighten sufficiently to fasten the opener firmly to the shaft i e 25Nm 28Nm e Remove any ropes used e Plug opener into nearby power point and switch on power point opener lights should now turn on FOR LEFT HAND INSTALLATIONS REFER SECTION 5 page 3 e Ensure that the opener position jumper wire connector is in place refer section 5 page 3 e Place the opener in manual release mode refer section 5 page 3 e Open the roller door fully For safety tie a rope around the door e Ensure that the U bolt on t
12. he left hand side of the door is secure e Mark the position of the door shaft on the right hand door bracket e Carefully remove the U bolt on the right hand side checking that the spring tension inside the roller door is not being released e You will need assistance for the following steps Slide or lift the door shaft clear of the door bracket supporting the door weight with a ladder or similar device Then slip the opener over the shaft e The forks should engage either side of the support spoke e Typical installation Place the door shaft back onto the door bracket in the position that it was originally Clamp the opener to the door shaft with the supplied bracket plate 8mm bolts and nuts Tighten sufficiently to fasten the opener firmly to the shaft i e 25Nm 28Nm Replace U bolt and secure firmly Minimum side room installation Place the opener and door shaft onto the door bracket in the position that the door shaft was originally Clamp the opener to the door shaft though the door bracket with the supplied bracket plate 8mm bolts and nuts Tighten sufficiently to fasten the opener firmly to the shaft i e 25Nm 28Nm Remove any ropes used e Plug opener into nearby power point and switch on power point opener lights should now turn on Ed Attach the Release Handle and Cord e Thread one end of the rope through the hole in the top of the red handle so NOTICE reads right side up as shown Secure with an overhand
13. here the garage door is visible at a height of at least 1 5m and out of the reach of children The appliance is not intended for use by young children or infirm persons without supervision Serious personal injury from a closing garage door may result from misuse of the opener Permanently fasten the Warning Label adjacent to the wall control as a reminder of safe operating procedures Activate opener only when the door is in full view free of obstructions and the opener is properly adjusted No one should enter or leave the garage while the door is in motion Do not allow children to play near the door Disconnect electric power to the garage door opener before making repairs or removing covers SAVE THESE INSTRUCTIONS H Tools Required Ladder or similar device to safely support door weight Adjustable wrench for U bolts already installed on the door 8mm socket 10mm socket and 13mm extended socket and socket wrench 12inch socket extension for minimum sideroom installations Drill and 5 5mm drill bit Philip s head screw driver Marker Pen 3 Door Requirements The maximum allowable door height is 4 5m with a maximum curtain area of 12 0m door height in metres multiplied by the width in metres The maximum allowable door weight is 100kg With the Protector System Safety Beams installed the maximum curtain area is 16 5m The Protector System Safety Beams must be installed if the force
14. pener Installation and wiring must be in compliance with your local building and electrical codes The safety reverse system test is very important Your garage door MUST reverse on contact with a 40mm obstacle placed on the floor Failure to properly adjust the opener may result in serious personal injury from a closing garage door Repeat the test once a month and make any necessary adjustments This opener should not be installed in a damp or wet space Take care when operating the manual release as an open door may fall rapidly due to weak or broken springs or being out of balance The drive must not be used on a wicket door door within a door E Carton Inventory Instruction manual this document Stop bracket collar Clamp bracket Release handle and cord C945 remote control 2 CM128 wireless wall control Extension poles 2 Weight bar Bracket plate Hardware bag fF rlin The Protector System must be used for all installations where the closing force as measured on the bottom of the door is over 400N 40kgf Excessive force will interfere with the proper operation of the Safety Reverse System or damage the garage door After installation ensure that the parts of the door do not extend over public footpaths or roads Disengage all existing garage door locks to avoid damage to garage door Install the wireless wall control or any additional wall control in a location w
15. plied Terms are implied into contracts for the supply of goods or services if the goods or services are of a kind ordinarily acquired for personal domestic or household use or consumption Liability for breach of those Implied Terms cannot be excluded or limited and the limitations and exclusions above do not apply to the Implied Terms Except for the Implied Terms and the warranties set out above the Seller excludes all warranties and conditions implied by statute at law in fact or otherwise Liability New Zealand only Except as set out in the Fair Trading Act 1986 and the Consumer Guarantees Act 1993 a all other guarantees warranties and representations in relation to the Unit or its supply are excluded to the extent that the Seller can lawfully exclude them and b under no circumstances shall the Seller be liable for consequential incidental or special damages arising in connection with the use or inability to use the Unit other than those which were reasonably foreseeable as liable to result from the failure NOTE We request that you attach your sales docket or invoice to this manual to enable you to establish the date of purchase in the unlikely event of a service call being made Chamberlain reserves the right to change the design and specification without prior notification Some features or accessories may not be available in certain markets or areas Please check with your distributor Chamberlain service centre
16. programmed into the opener Remote Control Battery The lithium batteries should produce power for up to 5 years If transmission range decreases replace the battery Troubleshooting 1 The opener doesn t operate from either the green start button or the remote controls e Does the opener have electric power Plug a lamp into the outlet If it doesn t light check the fuse box e Have you disabled all door locks Review installation instruction warnings on page 1 e Is there a build up of ice or snow under the door The door may be frozen to the ground Remove any restriction The garage door spring may be broken Have it replaced Opener operates from the remote control but not from the wired wall control optional accessory e Is the wall control lit If not reverse the two wires If the opener runs check for a faulty wire connection at the wall control a short under the staples or a broken wire e Are the wiring connections correct Refer to wired wall control instructions The door operates from the green start button or wired wall control but not from the wireless wall control or remote control e If the wired wall control is installed and it is flashing ensure the Lock feature is off e Program the opener to match the remote control code Refer to section 10 page 6 Repeat with all remotes The remote control has short range e Change the location of the remote control in your car e Check to be sure the ant
17. re of the door Use a Pencil to mark the two hole positions e Drill two 5 5mm through the two marked position then place the weight bar inside fi re e Use the 5mm bolts washers and nuts to fasten the weight weight bar bar in place E Preparing the Opener Set Opener Position Left or Right hand For left hand side installations For right hand side installations the wire jumper should be removed the wire jumper should be in place factory installed Attaching the Extension Poles if required e Insert the extension poles into the gear e Align the extension pole holes with the gear holes e Using the supplied screws secure the extension poles Place the Opener in Manual Release mode e Pull the release cord down and across to engage the ball into the cup The drive forks should now be able to be moved manually NOTE To re engage the opener pull the release cord across and up Engaged Disengaged Operation Mode Manual Release Mode J installation steps FOR RIGHT HAND INSTALLATIONS REFER SECTION 5 page 3 e Ensure that the opener position jumper wire connector has been Removed refer section 5 page 3 e Place the opener in manual release mode refer section 5 page 3 Open the roller door fully For safety tie a rope around the door e Ensure that the U bolt on the left hand side of the door is secure e Mark the position of the door shaft on the right hand door bracket e Carefully remove t
18. s Australia Phone toll free 1800 638 234 Fax toll free 1800 888 121 New Zealand Auckland phone 09 415 4393 Phone toll free 0800 MERLIN Fax toll free 0800 653 663 www chamberlainanz com QD
19. s 6 amp 7 Repeat safety reverse test after adjustments The opener strains to operate door e The door may be out of balance or the springs may be broken Close the door and use the manual release to disconnect the door Open and close the door manually A properly balanced door will stay in any point of travel while being supported entirely by its springs If it does not disconnect the opener and call a trained door systems technician 10 The opener motor hums briefly then won t work 11 12 13 e Check that the door is not in manual release mode refer section 8 pg 5 e The garage door springs may be broken See above e If the problem occurs on the first operation of the opener door may be locked Disable any door locks The opener won t operate due to power failure e Use the manual release handle to disconnect the door The door can be opened and closed manually When power is restored re engage the opener refer section 8 page 5 e If a Battery Backup Unit is connected the opener should be able to operate up to 20 times without power Setting the limits manually a Check that the opener position jumper is correct refer section 5 pg 3 b Press and hold the BLACK button until the orange indicator light starts flashing slowly then release c Press the BLACK button to move the door UP or the PURPLE button to move the door DOWN until the door reaches the desired UP limit Ensuring there is enough clearance for yo
20. t Make any necessary adjustments see page 7 e Manually operate door If it is unbalanced or binding call for professional garage door service e Check to be sure door opens and closes fully Set Limits and or Force if necessary OPERATION OF YOUR OPENER Your opener can be activated by any of the following devices The green start button Hold the button down until door starts to move The Wall Control Outside Keylock or Keyless Entry System if you have installed any of these accessories The Remote Control Transmitter or Wireless Wall Conirol 8 Hold the push button down until the door starts to move When the Opener is activated by Remote Control Green Start Button or Wall Control If open the door will close If closed the door will open e If closing the door will stop If opening the door will stop allowing space for entry and exit of pets and for fresh air If the door has been stopped in a partially open or closed position it will reverse direction e If an obstruction is encountered while closing the door will reverse e If an obstruction is encountered while opening the door will reverse and stop e The optional Protector System uses an invisible beam which when broken by an obstruction causes a closing door to open and prevents an open door from closing It is STRONGLY RECOMMENDED for homeowners with young children Allow a 15 minute cooling period after 4 minutes of con
21. tinuous operation of the opener Opening the Door Manually Door should be fully closed if possible Weak or broken springs could allow an open door to fall rapidly Property damage or serious personal injury could result The door can be opened manually by pulling the release cord down and across to engage the ball into the cup To re connect the door pull the release cord across and up to engage the opener The Opener Light Will Turn On e when opener is initially plugged in e when the power is briefly interrupted e when the opener is activated e The light turns off automatically after 2 1 2 minutes SPECIFICATIONS Input Voltage 230 240VAC 50Hz 90W Rated Load 18Nm Max Pull Force 550N Max Door Weight 100kg Idle Current less than 25mA 230VAC Drive DC gearmotor permanent lubrication Max Drum Rotations 5 Memory Registers 64 Operating Frequency 433 92MHz SPECIAL NOTE Chamberlain strongly recommends that the protector system be installed on all garage door openers CHAMBERLAIN 2 YEAR LIMITED WARRANTY Merlin MR800 Roller Door Operator Chamberlain Australia Pty Limited Chamberlain New Zealand Limited Seller warrants to the original purchaser of the Merlin MR800 Roller Door Operator Unit that it is free from defects in material and or workmanship for a period of 2 YEARS from the date of first purchase from the Seller Please retain your proof of purchase in the unlikely event you require w
22. ur vehicle d Press the green start button This sets the UP limit and begins closing the door Immediately press either the PURPLE or the BLACK button The door will stop Adjust the desired DOWN limit using the BLACK and the PURPLE buttons Check to be sure the door is fully closed without applying excessive pressure to the door curtain Press the green start button This sets the DOWN limit and begins opening the door NOTE If neither the BLACK or the PURPLE button is pressed the door will reverse off the floor and the DOWN travel limit will be set automatically e Open and close the door with the green start button remote control or wall control 2 or 3 times e If the door does not stop in the desired UP limit or reverses before the door stops at the DOWN limit Proceed to Setting the Force section 12 page 7 If the door still does not stop at the desired limits is something obstructing the door Disengage the opener Open and close the door manually If it is unbalanced or binding call a trained door systems technician e If the door stops at both the desired UP and DOWN limits proceed to Setting the Force Auto close does not work Check alignment of beams LED indicators should be solid If setting up see 15 page 8 To reset Auto detect of the saftey beams Turn of the power remove battery back up if installed and set timer trim pot to zero before resting power MAINTENANCE OF YOUR OPENER Once a Month e Repeat safety reverse tes
23. utton Auto Close Note The Protector System Safety Beams must be installed before using this function Timer trim pot must be set to zero when the protector system is installed Timed auto close function is enabled by turning the dial to the required time 16 Accessories Model CM128 2 Function Wireless Wall Control Model CM842 2 Function Remote Control Model C940 Single Function Remote Control Model C943 3 Function Remote Control Model C945 3 Function Mini Remote Control Model C840 Keyless Entry System 7 Model C98 Motion Detecting Control Panel 8 Model 760 Outside Keylock 9 Model CM1702 Outside Quick Release 10 Model C77 The Protector System 11 Model FLA230 Flashing Light Kit 12 Model 475 Battery Backup System CARE OF YOUR OPENER When properly installed your opener will provide high performance with a minimum of maintenance The opener does not require additional lubrication Limit and Force Settings These settings must be checked and properly set when the opener is installed Weather conditions may cause some minor changes in the door operation requiring some re adjustments particularly during the first year of operation Refer to limit and force setting in sections 11 amp 12 pages 6 amp 7 Follow the instructions carefully and repeat the safety reverse test after any adjustment Remote Control Additional remotes can be purchased at any time Refer to Accessories Any new remotes must be
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