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INSTALLATION MANUAL - SmartLink International

1. SMART LINK Tomorrows Technology Today A division of NESS CORPORATION PTY LTD SCU2 Line Receiver Control Unit Line Receiver Control Unit sett Baek neel zZ gd Select toggle elay 1 Fall Rela ya Host Communica ni 7 Po RS485 merece Ad INSTALLATION MANUAL SCU2 Line Receiver Control Unit Installation Manual v2 3 1 Contents CONOS catia nina ia 1 PONT AAN EE ETETETT a 2 COUNT 2 Equipment List ereer OA CO OI 2 FOIS IA AAA 2 Monitoring Software Compatibility a 2 3 SCU2 Line Receiver Controller UNit 1 3 Basi System SOLU Prision dada td dz AA eni 3 SCU2 Line Receiver Control Unit Features 4 te CID DISDIAY ass A 5 2 Status LEDS ido 6 3 Us r Interface BUNONS stereo 6 4 Line In PSTN PBX Connection 6 5 RS485 Connection Host COMMUNICATION 6 6 RS232 Connection Host Communication 6 Ta TWD IO la 6 A a a ar i Eni 7 9 Fail Relay 2 COM NO NC Relay Output 7 10 Alarm Relay 1 COM NO NC Relay Output 7 11 32 Hardwired Alarm Inputs fixed Client Account x001 to x032 7 4 Menu Options ici rd ab 7 View OTTER ca ils A ea 8 HW Client Code default 9000 cscccscncseccneneneccnenetercnenetercneretercnere
2. gt When any of the threo orrors occur amory il Sutter Pull PSTN Line Failure er Host Exit Back Communication fosters Retey 2 witi tarch Down en end remain OM wahi errori here been restored Up Alarm Relay 1 Select Toggle Fail Relay 2 Line In Host Communication PSTN PBX RS485 RS232 Ad 6 RS232 Connection 4 Line In PSTN PBX 5 RS485 Connection A Non inverting receiver input and non inverting driver output B Inverting receiver input and inverting driver output 7 12VDC Input 8 Clear 9 FAIL Relay 2 COM NO NC 11 32 Hardwired Inputs 10 ALARM Relay 1 COM NO NC otite A ie Le A SCU2 Line Receiver Control Unit Installation Manual v2 3 1 LCD Display During normal operation the 2x16 character LCD Display will show SmartLink SCU2 System Ready During an incoming call the display will read Incoming Call Ring x X where x is the detected rings and X is the number of rings before the unit picks up the line Once the line is picked up the display will show the incoming Data Strings In addition the LCD Display may also be used to view the log buffer This can be accessed by going into the menu options and selecting View Buffer In the event of an error the unit will display the following messages e Memory Buffer Full When the Log Buffer is full i e system has stored 100 calls and has not sent any to the Host the syst
3. 10 11 To add a new SmartLink Client simply click New Enter a Name to appear on the main Clients list and on the client alarms screen Enter a Client Code as the unique four digit identifier for the selected client Enter the Phone number for the location if applicable Leave this field blank for systems that do not require telephone number Enter the Address for the location if applicable Leave this field blank for systems that do not require an Address Select the Recipient to which messages regarding Call Emergency activations and Cancels will be sent if applicable Select the Maintenance to which system and maintenance messages eg Low Battery Mains Fail etc see SmartLink Call Types are sent Check the Expect Check In box and enter a period in days if the client equipment is reuired to call in within the specified period primarily for Medi Call Dialler units only Use Notes to annotate pertinent facts regarding this Client Enter a description for each of the Zone Fields Zone or Channel names should match the actual SmartLink Devices For example Medi Call Diallers and SmartLine Wireless Systems can handle up to 8 separate wireless devices which can be programmed to report on each of the available zones NOTE The Medi Call Unit s Red Help Button default reporting to Zone Channel 6 Refer to the Medi Call Installation Manual as to how this can be changed for particular applications Click Save and then Close
4. 5 RS485 Connection Host Communication Enables Multiple SCU2 Line Receiver Control Units to be connected on a single RS485 bus to SmartLink Monitoring PC refer SmartLink International 6 RS232 Connection Host Communication Enables connection to SmartLink Monitoring PC or SmartPage via Serial Cable 7 12V DC Input The SCU2 Line Receiver Control Unit requires 12V DC Regulated 500mA power source SCU2 Line Receiver Control Unit Installation Manual v2 3 6 8 Clear Shorting the Clear terminal to Ground will clear the Alarm Relay 1 Output However this will only be possible if the Alarm settings option is set Manual reset 9 Fail Relay 2 COM NO NC Relay Output Any of the three system errors Memory Buffer Full PSTN Line Failure or Host Communication Failure will cause the FAIL relay to latch ON and remain ON until the errors are restored 10 Alarm Relay 1 COM NO NC Relay Output Controlled under the Alarm Settings option when enabled an Alarm except Manual Test Auto Test Calls or any Restores detected in PSTN data string or 32 Hardwired Inputs will cause this Relay Output to latch ON and stay ON for the Time set under Alarm Relay Time 11 32 Hardwired Alarm Inputs fixed Client Account x001 to x032 In addition to the SCU2 s primary purpose of monitoring Alarm calls through a PSTN PBX line the unit is also capable of monitoring up to 32 Hardwired
5. Alarm Inputs Each input can be set to Normally Open Normally Closed Pulse or Static depending on the Input Settings The Client Account code is pre assigned respectively from x001 to x032 where x is between 0 to 9 depending on the HW Client Code setting 4 Menu Options There are 8 Main menu options that may be accessed using the UP and DOWN scroll buttons Each option has its own Sub Menu In order for any changes to take effect a power reset is recommended View Buffer HW Client Code Input Settings Alarm Settings Audible Options Host Settings PSTN Settings Test mode Note During an Incoming call the user cannot access Menu Options SCU2 Line Receiver Control Unit Installation Manual v2 3 View Buffer This function displays the buffer stack contents the stack position is shown on the left followed by EMPTY or an Ademco string Pressing up or down will scroll through the stack locations Pressing ok or back will return to the main menu options Maximum number of Log Buffers is 100 The contents of the buffer can be cleared either by resetting the power or by pressing the small push button behind the LCD Display Note that the buffer position marked NR is the next pre loaded Ademco response It is not actually part of the buffer stack but is displayed here to prevent the information being hidden HW Client Code default 9000 The offset for t
6. This setting determines how long the alarm relay will activate for an incoming alarm Various settings are available from 1 second to 4 minutes If this is set to Disabled the alarm relay will never activate if it is set to Manual Reset the alarm relay will stay on until the hardwired Clear input is triggered Press ok or back to return to the main menu options Audible Options The following audible options are available Cis sang Description Line Monitor OFF This can be enabled to listen to incoming calls Buffer full beep ON Sound repeated beeping if the buffer stack gets full Host fail beep ON Sound repeated beeping if the host fails Line fail beep ON Sound repeated beeping if the phone line fails Alarm beep ON Sound a single beep when an incoming alarm occurs Press ok to toggle an option on or off and up or down to scroll through the options Pressing back returns to the main menu options Host Settings default 1 This sets which address the SCU2 should respond to The value can be set from O to 15 which corresponds to address bytes 0x20 0x2F Pressing ok or back returns to the main menu options PSTN Settings default 3 This function sets the number of ring bursts required to accept an incoming call Pressing up or down will increment or decrement the value The limit is 2 9 rings Pressing ok or back will return to the main menu options Test Mode Selecting
7. Stop 1 12 Click Save and then Close when completed SCU2 Line Receiver Control Unit Installation Manual v2 3 Setting up SmartLink Clients SmartLink Clients in SmartWatch XP are records describing customer or sites for whom SmartLink devices such as Medi Call Diallers Units SmartWire Nurse Call and SmartLine Wireless Call Points etc are installed and registered with SmartWatch XP The alarm information will come in through the ports configured as SmartLink Receivers Simply click Clients or SmartLink Clients under the Edit Menu Ji SmartLink Clients Edit a 15 x Name MisBown SSS Mrs Brown 1234 na Code 1234 Phone 95960770 Address 475 Nepean Highway Brighton VIC 3188 a Recipient Ey Staff Group Escalations y Maintenance 4 Staff Group Escalations TT Expect Check in every days Notes A Ei Zones 1 Medical Pendant 2 Medical Pendant 3 Emoke Detector 4 Dementia Patient 6 Wet Area 7 Staff Assist 8 Duress Pendant Contacts Name Association Phone1 Phone Add Edit Remove New Delete Close IMPORTANT The Name and Code fields are the minimum required to add a SmartLink Client Each Client must have a unique Code between 0001 to 9999 Some Codes are fixed in to various other SmartLink Products and Systems If you are unsure which codes are available simply increment starting 0001 and consult your hardware manuals for further details 1 2 3 4
8. this option will loop the phone line and turn on the line monitor if enabled Any detected DTMF digits are displayed for the duration they are detected Unlike the rest of the menu this function times out after 10min Other menu functions will exit automatically if no button is pressed for 20sec Pressing ok will sound 1400Hz then 2300Hz for 4 seconds each this can be used to check the level of handshake and kiss off tones Pressing back will un loop the line turn off the line monitor if it was on and return to the main menu options 9 SCU2 Line Receiver Control Unit Installation Manual v2 3 5 Other Specifications System States Ready Busy Some of the SCU2 s functionality is dependant on the state the system is in While the SCUZ2 is idle it will perform all of its functions While the SCU2 is in the menu or taking a call it will not do the following e Detect rings and answer an incoming call e Remove events from the buffer stack for host responses The SCU2 may respond to the host with one pre loaded Ademco string after which it will respond only with lt ACK gt e Change the state of the fault relay or detect changes in host or line fault conditions e Activate the alarm relay The alarm relay can still be cleared manually If an incoming alarm occurs during the menu or dial sequence the alarm relay will activate when the system returns to idle e Sound any audible alerts If an incoming al
9. arm occurs during the menu or dial sequence the incoming alarm beep will not sound until the system returns to idle Host Communication System communicates with the host at 1200 Baud rate through the RS232 DB9 connecter Host communication can be identified by Rx and Tx LEDs System responds to host data only if Device Address matches the Host request Address Physical Characteristics Size Length 310mm Width 115mm Height 55mm Colour Black Powder coated Case Material Zinc coated Steel 1mm Weight 1 4kg SCU2 Line Receiver Control Unit Installation Manual v2 3 6 SmartWatch XP Monitoring Software Setup Setting up the Port 1 Ensure you are logged on as Maintenance User see SmartWatch XP Help for details 2 Select Ports from the Interfaces Menu Ji SmartWatch XP tt 2 Clients Alarms Reminder Contacts E Recipients Message tc Name g LED display Y Staff Pager Schedule g SW XP Remote Display Test Contact 1 Notes Y Send User name ayu Connected to i File Edit View Gaming Nurse Call Statistics BOGIE Help d Port Communications Ctri O R Site Survey SmartLink Receiver AIM Alcatel Austco BPCall Comp1 Comp2 Dacom gt Digilert Email Generic Kirk Microbase Motorola Verbose Mode PBX Pocsag Remote Display Scope Script gt Sedco SMS SpiderAlert TAP 3 Click N
10. em will immediately display Warning Buffer Full and will reject any incoming calls If under the audible options menu Buffer Full Beep is set to ON the system will beep continuously 1 beep sec Immediately upon clearing the buffer the error message and audible beeping will return to their normal state e PSTN Line Failure When the system detects PSTN Line failure after approx 2 min it will display Warning PSTN Line Failure and will activate Relay 2 If under the audible options menu Line Fail Beep is ON the system will beep continuously 1 beep sec Immediately upon restoral of the PSTN Line the Error message audible beeping and Fail Relay 2 will return to their normal state e Host Communication Failure When the system detects Host Communication failure after approx 1 min it will display Warning Host Communications Failure and will activate Relay2 If under the audible options menu Host Fail Beep is ON then system will beep continuously 1 beep sec and Relay 2 will be activated Immediately upon restoral of the Host Communication Line the Error message audible beeping and Fail Relay 2 will return to their normal state Note that if the SCU2 is powered up with no Host Communications or PSTN connection the unit will immediately 10 sec display PSTN Line failure and Host Communications Failure messages This is intended for diagnostic purposes 5 SCU2 Line Receiver C
11. ew and type SCU2 Receiver as the Name Ji Ports te Display SW XP Name aver Protocol rtLine Wireless Smartwire Nurse Call Type Serial port Flow control Select SmartLink Receiver as the Protocol Select Direct RS 232 as the Type Select an available COM for the Serial Port and ensuring your Master Unit is connected to that port Select lt None gt as the Flow control SCU2 Receiver SmartLink Receiver pi Direct RS 232 hd COM In use El Refresh lt None gt hd Click Save then Refresh and Close when completed SCU2 Line Receiver Control Unit Installation Manual v2 3 Ji SmartWatch XP ty a Y _ Clients Alarms Reminder Contacts E Recipients Message te Name YY LED display Y Staff Pager Schedule g SW XP Remote Display Test Contact 1 K Send Connected to File Edit View Gaming Nurse Call Statistics MIES 9 Now select SmartLink Receiver and then Ports from the Interfaces Menu Help Ports Port Communications Ctri O Site Survey SmartLink Receiver AIM Contact ID Alcatel Austco BPCall Comp1 Comp2 Dacom Digilert Email Generic Kirk Microbase Motorola Verbose Mode PBX Pocsag Remote Display Scope Script Sedco SMS SpiderAlert TAP 10 Click Highlight SCU2 Receiver S L SmartLink Receiver Serial Ports SCU2 Receiver 11 Select 1200 as the Baud rate Data 8 Parity None amp
12. he Client code can be set from Oxxx to 9xxx under this menu Input Settings Each of the 32 hard wired inputs can be configured with the following options Input Settings Default Description Submenu Settings Input Enabled Yes Press ok to enable or disable this input Zone 1 Press ok to toggle zone between 1 and 8 Priority Alarm Press ok to toggle alarm or emergency priority Mode Static Level Press ok to toggle pulsed or static input Polarity N O Press ok to toggle N O or N C setting Enable Disable Enables or disables the input Zone 1 or Zone 8 Selects zone 1 or 8 of the Ademco output Alarm or Emergency Selects if the input will generate an Ademco alarm or emergency event Pulsed or Static level lf set to Pulsed the input will not generate restores this is intended for push buttons which can only cause a momentary closing or opening of the connection If set to Static the input will generate an activation and a restore N O or N C Normally Open setting will generate an alarm when the input is connected and restore it when the input is disconnected Normally Closed setting will generate an alarm when the input is disconnected and restore it when the input is re connected Note Inputs are read every 100mS therefore a momentary connection should exist for a minimum of 100mS to guarantee a response SCU2 Line Receiver Control Unit Installation Manual v2 3 8 Alarm Settings default 1 Sec
13. ion cable DB9 to DB9 or DB9 to DB25 Telephone Line Cord 12V DC 1 5A Plug Pack Installation Manual Monitors Ademco High Speed Expanded and Contact ID Protocols Stores and Buffers up to 100 events On board RS232 485 Port for Host connection Dual Relay Outputs C NO NC that activate on Incoming Alarms and Communication Failure 32 Hardwired Alarm Inputs 2x16 Character LCD Display for alarm monitoring and configuration Monitoring Software Compatibility The SmartLink SCU2 Line Receiver Control Unit is compatible with the following SmartLink Monitoring Software SmartWatch XP or SmartLink 2002 SmartLink NT SmartLink 4 DOS SmartPage Standalone Messaging System SCU2 Line Receiver Control Unit Installation Manual v2 3 2 3 SCU2 Line Receiver Controller Unit Basic System Setup SCU2 Line Receiver Control Unit Line Receiver Control Unit r rm Relay 1 Select Toggle Ala Fall Relay 2 Host Communication PSTN PABX RS485 RS232 Ao PSTN PBX Line In SmartLink Monitoring Software SmartPage Messaging System EJ SCU2 Line Receiver Control Unit Installation Manual v2 3 SCU2 Line Receiver Control Unit Features Features Functions of the SCU2 shown below 1 LCD Display 2 Status LEDS 3 User Interface Buttons Line Receiver Control Unit O Rx LED Intermartontiy Harber be indicate from monster img PC Opeli Reley 2 LED Mermatty 041
14. ontrol Unit Installation Manual v2 3 2 Status LEDs e Power LED Green LED left of display Always ON when SCU2 powered e Line LED Green ON when PSTN ring settings match the detected rings and remains ON until the unit receives a complete valid data string otherwise in the case of data error it will go OFF in next 500ms e Rx LED Green Intermittently FLASHES when Address ENQ received from the Host Computer Monitoring Software or SmartPage Messaging System e Tx LED Green Intermittently FLASHES when unit transmits an ACK character to the Host Computer Monitoring Software or SmartPage Messaging System e Alarm Relay 1 LED Green Controlled by Alarm Settings option When enabled and whenever an Alarm except Manual Test Auto Test Calls or any Restores is detected in PSTN data string or 32 Hardwired Inputs this LED will turn ON for the Time set under Alarm Relay Time e Fail Relay 2 LED Green Normally OFF When any of the two errors occur PSTN Line Failure or Host Communication Failure this LED will turn ON and remain ON until the errors are restored 3 User Interface Buttons e Exit Back Button Exit from the Main Menu or any of the Sub Menus e Down Button Scroll Down the Main Menu or any of the Sub Menus e Up Button Scroll Up the Main Menu or any of the Sub Menus e Select Toggle Button Select Toggle Settings 4 Line In PSTN PBX Connection PSTN PBX Line connection
15. serete 8 INPUESCIINOS ai cvay cis vaver evista ereet toere arbete bereri e e erento 8 Alarm Settings default 1 Sec 9 PUIOIDIC ODOM S Errata 9 Host Settings default scia 9 PSTN Settings defaut 9 ridato 9 POSE MOS ii AA a A 9 5 Other Specifications 10 System States Ready Busy 0 0 10 Host Communication A 10 Ph sic al CHASACLONISUCS sonsir ses de i EEE 10 6 SmartWatch XP Monitoring Software Setup 11 Setting Up the Port nin coats cea eet eee eta eee ceases 11 Setting up SmartLink CHESS eee eine 13 SCU2 Line Receiver Control Unit Installation Manual v2 3 2 Overview Introduction A single SCU2 Line Receiver Control Unit can handle up to 10 000 individual Medi Call Dialler Units via PSTN or PBX In conjunction with any of SmartLink s Monitoring Software or Hardware Packages SmartWatch XP or SmartPage it can provide reliable telephone based monitoring of alarm calls anywhere an analogue phone line can be accessed Ideally suited for the traditional on site monitoring and paging markets the SCU2 provides several additional facilities specifically for use in emergency services for remote monitoring and wide area paging also In the more sophisticated scenarios it is capable of controlling medium to large sized monitored paging SMS installations Equipment List PU II Features SCU2 Line Receiver Control Unit 2 metre Host Communicat
16. when completed SCU2 Line Receiver Control Unit Installation Manual v2 3 NOTES SCU2 Line Receiver Control Unit Installation Manual v2 3 SMART LINK Tomorrows Technology Today A division of NESS CORPORATION PTY LTD O Copyright SmartLink International August 2011 Unit 4 56 Norcal Road Nunawading Vic 3131 Australia Tel 61 39875 6400 Fax 61 3 9875 6422 Email smartlink ness com au Web Site www smartlink com au To the best of our knowledge the information contained in this manual is correct at the time of print SmartLink International A division of NESS CORPORATION PTY LTD reserve the right to make changes to the features and specifications at any time without prior notice in the course of product development SCU2 Line Receiver Control Unit Installation Manual v2 3

INSTALLATION MANUAL - SmartLink International

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