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ComNav Installation Manual

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1. x 5 exi exit exits from advanced system configuration 4 menu 0 selects advanced system configuration Using a TouchNav code pad Your 4 or 6 digit installer code To default the ComNav via a TouchNav code pad 2 T E 2 selects panel and device configuration 1 menu selects advanced system configuration f f i 1 X 9 X 1 Ji enter connect to device 191 ComNav 2 settings selects advanced system configuration za di a 9 1 0 X enter selects factory defaults This is only Your 4 or 6 digit installer code 5 required once 3 N menu JC menu program 6 s n exits from advanced system configuration p menu 5 1 JI 9 1 JE enter connect to device 191 ComNav selects factory defaults This is only 9 i 9 X enter required once 7 exit exits from advanced system configuration 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav Using a VoiceNav code pad When listening to network specific information the VoiceNav will announce information for each of the four 4 segments separately and then wait for permission before continuing to the next segment You will need to touch Menu to navigate through each segment a T E Enabling web browser access 2 Finding the IP Address 8 F The Hills ComNav offers the ability to arm disarm individual areas check system status Q i d enable disabl
2. Diagram 33 ComNav Feature 9 SMS Phone Number 1 Feature IO SMS Event Select for SMS 1 Alarms Alarm Restores Open Close alarm system disarmed Open alarm system armed close 4 Zone Bypass and restores 5 Zone Trouble and restores 6 Power Trouble and restores AC Failure or Low Battery 7 Tamper and restores Zones Box Code Pad and Zone Activity Monitor 8 Test Reports System Trouble and restores Siren Phone Expander Short Circuit Failure to Communicate Sensor Lost or Sensor Low Battery R OImNI Program mode Download and Log Full full log must be enabled in system options Cancel Code cancel reporting must be enabled in area options Recent Closing Exit Error Reserved 0 O O Reserved Diagram 34 ComNav Feature 10 SMS Event Select for SMS 5 More information Feature Il SMS Phone Number Two 2 The second SMS phone number is programmed in feature 11 15 Pulse dialling in the segment where pulse dialling should begin 14 Indicates the end of the phone number 13 Creates a four second delay 12 24 11 Segments 14 14 14 14 ha ha 14 ha ha ha ha ha 14 14 14 ha ha ha 14 14 1220 Diagram 35 ComNav Feature 11 SMS Phone Number 2 Feature 12 SMS Event Select for SMS phone number Two 2 Event selection fo
3. OMME VOGA IP Feature Options 2 disable SSL https connections 6 J menu menu i 7 exits from advanced system d configuration menu menu Configuring the Hills ComNav 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav Using a standard code pad Vertex Icon or LCD To enable web programming on the ComNav via a standard code pad 6 Accessing the ComNav via a web browser Once the network settings and connection method are configured you should connect to ADNWOD SIIH 24 Burunbuo selects advanced system configuration Your 4 or 6 digit installer code the Service LED will flash connects to device 191 ComNav The Armed LED will be solid and the Service LED will flash IP Feature Options enable web programming exi y exit 6 exits from advanced system configuration Using a TouchNav code pad To enable web programming on the ComNav via a 1 ouchNav code pad menu 1 settings Selects advanced system configuration Your 4 or 6 digit installer code the Service LED will flash x program the ComNav Configuration Server 1 Open the ComNav URL In the web browser address bar type in https comnav where comnav is the IP address of the ComNav If you have
4. Installing the Hills ComNav 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav Once stored these modules are supervised via regular polls If the Hills Reliance panel does not detect a previously enrolled module a service condition will be generated gt B Defaulting the ComNav Using a standard code pad Vertex Icon or LCD 8 r On power up Hills Reliance control panels can automatically find and configure any To default the ComNav via a standard code pad 2 modules that are connected to the communications bus This includes modules such as ComNav keypads zone expanders wireless receivers and output boards 4 3 selects advanced system configuration D 9 i J y 5 3 pd IS Your 4 or 6 digit installer code the Service LED will flash S connect to device 191 ComNav To force both module and keypad enrolment follow the instructions in your Hills Reliance X IJU J i IC The Armed LED will De sold and the Installation manual section Enrolling Modules and Code pads Service LED will flash o default the ComNav module you will need to use a code pad connected to the system 2 The default process on the ComNav takes approximately 12 seconds A A i 9 4 0 selects factory defaults This is only Using a VoiceNav code pad 4 2 required once To default the ComNav via a VoiceNav code pad
5. esses 24 Diagram 11 ComNav Configuration Server serial number esee 24 Diagram 12 ComNav Configuration Server network settings esses 25 Diagram 13 ComNav xConnect App Android in 26 Diagram 14 ComNav Configuration Server voice reporting eese 28 Diagram 15 ComNav Configuration email reporting iii 34 Diagram 16 ComNav Configuration Server SMS reporting eese 35 Diagram 17 ComNav Configuration Server outputs rrarnavvnnn nvvnnnnnvnnnnnnvnnnnnnnnnnnnvnnnnnnnnnnnnn 42 Diagram 18 xConnect Configure Output Settings eese 43 Diagram 19 ComNav Configuration Server zone doubling esses 43 Biagram 20 xConnect Zone doubling sssrin aiara come Evae iii Diagram 21 ComNav Configuration Server zone offset Diagram 22 xConnect Zone doubling 2 211 ici Diagram 23 Hills Reliance audio tap CONNECHIONS in Diagram 24 ComNav terminal descriptions Diagram 25 ComNav starting zone table u cri m nadane it Diagram 26 ComNav Feature 1 ComNav FeatureSs iii Diagram 27 ComNav Feature 3 Dial Attempts Diagram 28 ComNav Feature 4 Voice Reporting Features esee 57 Diagram 29 ComNav Feature 5 Alarm Phone Number 1
6. gt 0 s You must have the number 14 in the location straight after your last phone digit to signify the end of the phone number When selecting events to report on events are divided into two 2 segments for programming Each segment has events labelled from 1 8 which can be configured Please refer to ComNav Configurable Features Feature 10 SMS Event Select for SMS in he Reference section to view the available events and their codes To configure SMS reporting via a TouchNav code pad menu ettings Selects advanced system configuration Your 4 or 6 digit installer code 3 A 4 program 1 e Ji 1 enter Connects to device 191 ComNav enter SMS server number 4 Corresponding phone number with gt button after each digit featu E 8 Return to feature select o or ee SMS Phone Number Use 9 for 1 phone number 10 on UC mm j 11 for 279 phone number 11 OR 14 for 39 phone number Corresponding phone number with button after each digit 13 End of number notification 4 Configuring reporting 14 Return to add another SMS number if required or continue to next step 15 on 20 Jane Choose SMS Reporting Features Use 10 for 1 phone number 16 on se 12 for 2 phone number OEP 14 for 3 phone number 1 8 18
7. Call Divert Aor FirstSunday Feature Setup Device ID 1 LJ Enable Zone Doubling Network Settings Enable Ans Machine Defeat Firmware 1 vi pe MM Rings to Answer 401 Outputs Hardware Lo ze Stun Zone I IP Reporting Boatload 40 Web Version N_0 106 d Installer Nama u a Voice 05 Service Number Language GMT Offset 10 Syiney RA o RJ Daylight Saving Time Start Ge Mss d Daylight Saving Time End ca ED Fasu Kg Device ID 1 Firmware zor 4 Configuring reporting 4 Configuring reporting O D E 8 Enable Web Time Updates 2 Voice reporting via phone 5 avigate to Network If you do not see the Network button tap the More button Up to three 3 configured phone numbers can receive a voice message upon the activation 9 a o show further options of certain events from within the security system Selected events are global and all three of 2 3 Tick the box to enable Web Time Updates the phone numbers receive the message E H Tap Save Config Where multiple phone numbers are entered the ComNav will call each number in turn until it is answered or the designated number of dial attempts has been reached The number of dial attempts can be configured through the ComNav web page or via xConnect Hills test The ComNav will first call phone number 1 wait 25 seconds for a PIN to be entered if Network Settings not entered it will hang up for 6 seconds then call
8. anrennonvvnnnnnvnnnnnnvnnnnnnnnnnnnvennnnnnnennnne 58 Diagram 30 ComNav Feature 6 Alarm Phone Number 2 evennenvennnnnvnnnnnnvnnnnnvnnnnnnvennnnnvnennnne 58 Diagram 31 ComNav Feature 7 Alarm Phone Number 3 eese 58 Diagram 32 ComNav Feature 8 SMS server number rin 59 Diagram 33 ComNav Feature 9 SMS Phone Number 1 in 59 Diagram 34 ComNav Feature 10 SMS Event Select for SMS eese 60 Diagram 35 ComNav Feature 11 SMS Phone Number 2 eese 60 Diagram 36 ComNav Feature 12 SMS Event Select for SMS Phone Number 2 61 Diagram 37 ComNav Feature 13 SMS Phone Number 3 rin 62 Diagram 38 ComNav Feature 14 SMS Event Select for SMS Phone Number 3 62 Diagram 39 ComNav Feature 18 Zone Starting Number eene 63 Diagram 40 ComNav Feature 19 IP Feature Options iii 64 Diagram 41 ComNav Feature 20 IP Gateway rasnnnnnnnnvnnnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnanennnnnnnenennnne 65 Diagram 42 ComNav Feature 21 ComNav IP Address eese 65 Diagram 43 ComNav Feature 22 Subnet Mask Diagram 44 ComNav Feature 23 DNS Server 1 Diagram 45 ComNav Feature 24 DNS Server 2 iii Diagram 46 ComNav Feature 25 UHS Client Server IP address Diagram 47 ComNav Feature 2
9. orina duse iron ooi ao ratae doa p enano susp crue tors ar telo foror Tire i e 1 For more than two zones enable Zone Doubling i 2 Sel the starting Zone NUMDEf diese cereo rot ente bene eine 4 Configuring reporting eet loeis otii vini eee ee ie eei varici 41 1 Setting the Systerm lllo us ccce antenne en eier neuer 41 2 Voice reporting via phone 3 Email reporting 4 SMS reporting 5 More Informationi ara 64 Frequently Asked Questions FAQ rrannvnnannnnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnennannnnnnnnnnennnnnnnnnnnnnnnnnnnennnnn 64 Technical Sup POM o EC ee 67 References Wea ISO Dia GV ANS RETE ICD TEES 83 A Tal ale EN NR EE RE KE NER 84 Getting started I Getting started I Getting started 9 9 agg Overview Whats in the box E Hills ComNav is a remote access integration module for the Hills Reliance security alarm i 3 4 system It allows the security alarm system to be easily controlled via Internet or smartphone Your Hills ComNav package comes with the following I3 rom anywhere in the world Two 2 plastic PCB guides 8 Remote control is offered via any DTMF telephone using the Personal Voice Guide PVG and Remote Control and configuration via the built in web server using a standard web page or a smartphone app x Advanced Reporting Features allow you to receive event notification via voice SMS or email Two 2 Phillips head
10. 15 Pulse dialling in the segment where pulse dialling should begin 14 Indicates the end of the phone number 13 Creates a four second delay 12 tis Segments 14 14 14 14 114 114 14 114 114 14 14 14 14 14 14 14 14 14 14 14 1 20 Diagram 31 ComNav Feature 7 Alarm Phone Number 3 Note If multiple phone numbers are entered the ComNav will call each number in turn until it is answered or the designated number of dial attempts set in Feature 3 has been reached The ComNav will first call phone number 1 wait 25 seconds for a PIN to be entered if not entered it will hang up for 6 seconds then call phone number 2 and repeats this process for phone number 3 Feature 8 SMS server number The in dial number of the SMS server 125107 Segments 114 14 14 14 14 ha 14 14 ha 14 ha 14 14 14 14 ha 14 14 14 14 1 20 Diagram 82 ComNav Feature 8 SMS server number More information uonpulJojul SJOW 5 More information Feature 9 SMS Phone Number One I he first SMS phone number is programmed in feature 9 15 Pulse dialling in the segment where pulse dialling should begin 14 Indicates the end of the phone number 13 Creates a four second delay 12 24 11 Segments 14 14 14 14 14 14 14 14 14 14 114 14 14 14 14 14 14 14 14 14 1 20
11. 4 1 J 9 J 1 X enter connects to device 191 ComNav I 1 9 X enter IP Feature Settings 5 J TT 1 menu disable DHCP 6 J 7 ente return to select Feature Settings 2 0 J enter set the IP gateway 8 X enter your IP gateway address Note each XXX X menu segment must be entered separately 9 eh followed by the Menu button Configuring the Hills ComNav ADNWOD SIIH 24 Burunbuo 3 Configuring the Hills ComNav p 10 2 1 JI enter set the IP address enter your IP address Note each segment XXX menu must be entered separately followed by the 11 Menu button 12 2 J 2 Ji enter set the subnet mask enter your subnet mask Note each XXX X menu segment must be entered separately 13 ua followed by the Menu button 14 2 3 enter set primary DNS server p enter the primary DNS server address XXX menu Note each segment must be entered 15 separately followed by the Menu button 16 2 X 4 X enter I set secondary DNS server enter the secondary DNS server address XXX menu Note each segment must be entered 17 separately followed by the Menu button 18 menu menu ee exits from advanced system configuration menu menu Using a standard code pad Vertex Icon or LCD To ma nually configure networking information into the ComNav using a
12. Additional Information The Telstra SMS Server number is 125107 3 Enter SMS numbers Enter first second and third SMS phone numbers in the allocated boxes Alarms iR Using a VoiceNav code pad Standard code pad or TouchNav code pad You cannot configure email reporting via a VoiceNav code pad standard code pad or TouchNav code pad 4 Configuring reporting 4 Configuring reporting g 4 Select the required events 4 Select the required events 5 Choose which event reports to send to each configured SMS number Choose which event reports to send to each configured SMS number F Tick the corresponding boxes Tick the corresponding boxes 3 H Click Save Config Tap Save Config 3 3 Email Reporting SMS Reporting r Nec j SMS Phone 1 A a cera SMS Phone amp en T i E J s SMS Server amp gm mper SMS 1 Events Alarms Restores tg Opening Closing Bypass A Trouble Power Trouble Tampers Diagram 16 ComNav Configuration Server SMS reporting Failure To Report Using xConnect sensor Trouble Startv End Program Mode To configure SMS reporting via xConnect Cancel RI HEN f R nonimg va Bl peseneo Reserved Reports lem Trouble Recent Close 1 Launch xConnect Reserved Reserved SMS 2 Events Tap the SMS button at the bottom of the xConnect app If you do not see the SMS pene button
13. Try using xConnect app to verify your system is connecting to the servers In the web browser address bar type in https comnav where comnav is the IP address of the Comnav Thetimei c If you have disabled SSL you should type http comnav A Check the daylight savings settings are setup correctly on the ComNav Sign in with your installer name and password A Login to the ComNav Configuration server Feature Settings and check the following eoe a a Feature Settings gt GMT Offset ee PBS coo a sea Deis Lao b Feature Settings gt Daylight Saving Time Start c Feature Settings gt Daylight Saving Time End d Network Settings gt Web Time Updates Sign in Enter your username Enter your password 5 More information 5 More information 3 2 Enter the Service Provider number Using a standard code pad Vertex Icon or LCD 8 avigate to Feature Setup You cannot enter the service provider phone number via a standard code pad g i 1 2 3 Enter the Service Provider phone number in the Service Number box F ig slice o Using a TouchNav code pad o e i i F 9 ave SONG To enter the service provider phone number via a TouchNav code pad 2 meni selects advanced system Feature Setup 1 configuration pv Amvbisarm saga selects advanced system es ings to Answer j 2 9 configur
14. each digit of the phone enter another phone number if required or E number has it s own location You will need to enter each digit followed by the Menu key 12 continue to next step D 3 to step to the next digit For example 92165510 would be entered as 9 MENU 2 3 MENU 1 MENU 6 MENU 5 MENU 5 MENU 1 MENU 0 MENU You 4 coniigure Voice Reporting Features a must have the number 14 in the location straight after your last phone digit to signify the 13 8 end of the phone number segment 2 Choose event codes When selecting events to report on events are divided into two 2 segments for 14 1 8 See ComNav Configurable Features programming Each segment has events labelled from 1 8 which may be configured Feature 4 Please refer to ComNav Configurable Features Feature 4 Voice Reporting Features in the menu complete segment 1 selection and Reference section to view the available events and their codes 15 move to segment 2 To configure voice reporting phone numbers via a VoiceNav code pad UNE segment 2 Choose event codes 1 8 See ComNav Configurable Features 16 V Feature 4 0 selects advanced system menu i 1 configuration 17 menu menu Your 4 or 6 digit installer code exits contiguration 2 menu menu 2 selects panel and device configuration n 3 Using a standard code pad Vertex Icon or LCD When programming phone
15. this manual documents the steps for each possible device You should follow the steps specific to your available device when performing configuration The Reference section of this document contains full feature listing for the Hills ComNav i p X Diagram 3 Installing PCB guides Diagram 4 Inserting PC board ADNUJO SIH 343 Bunpeasu 2 Installing the Hills ComNav Wiring the ComNav to the Reliance bus 1 Remove all power to the Hills Reliance security system 2 Connect the ComNav to the Hills Reliance bus Using your cable connect the ComNav POS COMM amp DATA terminals to the corresponding terminals on the Hills Reliance board 3 Connect network communication f using network communication connect the CAT 5 RJ 45 cable from the ComNav to he client s network 4 Connect telephone communication f using PSTN communication locate the supplied 5 wire cable and connect between J1 Audio Tap on the ComNav and J4 Audio Tap on the Hills Reliance board e po Id S85 EE FIR Inn RR NINA RR P RR mja Aa FA m fr aou mu alee rrr lo molem lea nma OD diagram 5 ComNav PC board layout ll M diagram 6 Audio Taps Q Ensure the trace on the cable is aligned with pin 1 on both Audio Taps 2 Installing the Hills ComNav Wiring optional modules The following functionality would be wired in to the ComNav if required 1 Onboard Relay Cont
16. Enable Zone Doubling Enable Ans Machine Defeat Rings to Answer Start Zone Installer Name Su Service Number GMT Offset 410 Svdney 3 2 gt Daylight Saving Time Start On E First Sunday Daylight Saving Time End Aor 1 FirstSunday Devica ID 1 Firmware T Hardware 10 Bootload 40 Web Version EN_0 106 d Voice 05 Language 9 Configuring reporting 4 Configuring reporting 4 Configuring reporting e D fo 3 3 Enable Web Time Updates Using xConnect E a o s Q 5 Navigate to Network Settings To configure local system time via xConnect 9 a n Y D a Tick the box to enable Web Time Updates 1 Launch xConnect t mel 1 FP i o 9 Click Save Config Ensure you sign in with your installer code a 3 UG 2 Enter GMT Offset and daylight savings 2 Feature Setup ay g 9 Logout avigate to Features If you do not see the Features button tap the More button J Enable Zone Doubling i AmvDisarm Enable Ans Machine Defeat o show further options Sensors BEER Use the drop down box to set the GMT offset Start Zone Instaler Name Use the drop down boxes to enter daylight savings time start and end sana Service Number Tap Save Config Email Reporting GMT Offset 10 Sydney D SMS Repomng Daylight Saving Time Start 1 10 am Ort First Sunday Hills test Voice Reporting gt Daylight Saving Time End
17. Output options Navigate to Outputs and configure the required information Relay trigger events are selectable and can be chosen from the drop down Activation events list Email Reporting SMS Report Reporting Call Divert Feature Seni Network Setang IP Reporting 3 Configuring the Hills ComNav Configure Outputs Save Confiy Output 1 Programming Activation Even Unlock Door 1 il Activation Time P Minutes Lateh Output 1 Options Ci Code Reset Invert Output 1 Areas amp Area 1 M Area 2 Area 3 M Aroa amp Area 5 iM Area 6 M Area T M Area n Output 1 Schedule Open Scheauie Close Schedule Output 1 Schedule Times Open Hour Open Minute l Close Hour iT Close Minute 0 Output 1 Schedule Days O Sun Mon amp Tue M Wed M mu M m Sat Output 2 Programming Activation Event Unlock Door 2 Activation Time C Minus g Lan Output 2 Options Gooe Reset Invert Output 2 Areas M Area I Area 2 M Area 3 M Area d S area I M Neal M Area T M Area 8 Output 2 Schedule Open Schedule Close Schedule Output 2 Schedule Times Open Hour 3 Open Minute n Close Hour Close Minute Output 2 Schedule Days Sun M Mon amp Tue 4 Wed mu MF Sat save Config Config Diagram 17 ComNav Configuration Server outputs Configuring the Hills ComNav 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav gt EA Using xConnect A
18. System Trouble and restores Siren Phone Expander Short Circuit Failure to Communicate Sensor Lost or Sensor Low Battery AIIN Program mode Download and Log Full full log must be enabled in system options Cancel Code cancel reporting must be enabled in area options Recent Closing Exit Error Reserved DANDO Reserved Feature 5 alarm phone number one I The first voice message phone number is programmed in feature 5 15 Pulse dialling in the segment where pulse dialling should begin 14 Indicates the end of the phone number 13 Creates a four second delay 12 11 5 14 4 ha 14 ha 14 ha 44 14 44 ha ha 14 ha 14 ha 14 14 44 ha Segments 1 20 Diagram 29 ComNav Feature 5 Alarm Phone Number 1 5 More information Feature 6 alarm phone number two 2 The second voice message phone number is programmed in feature 5 15 Pulse dialling in the segment where pulse dialling should begin 14 Indicates the end of the phone number 13 Creates a four second delay 1224 TEM Segments 14 14 14 14 14 114 14 44 14 14 14 14 14 14 14 14 14 14 14 14 1 20 Diagram 30 ComNav Feature 6 Alarm Phone Number 2 Feature 7 alarm phone number three 3 The third voice message phone number is programmed in feature 5
19. an email account and SMTP server settings for the ComNav to use You should ask your email provider for this information Q How dol connect program the ComNav A Connect the ComNav following the instructions below a Ensure your router supports DHCP most do out of the box b Connect the ComNav to it using an Ethernet cable The router should automatically assign the ComNav module an IP address c On a code pad connected to the Reliance security system enter 8 Master PIN Ost 1914 214 which will tell you the IP address of the ComNav Press to scroll through each segment of the IP address d On a computer enter the IP address into a web browser to bring up the login page Your ComNav must remain in program mode to allow access e Login to the ComNav The default username password is installer 9713 f You can now program any additional settings you require via the web interface Q The ComNav has no IP address set but know there is a working DHCP server in my network A Ensure the RJ 45 cable is plugged in to a working network port with access to the customer s network A ake sure the ComNav has DHCP enabled See Feature 19 Segment 1 Option 1 in he Reference Section 5 More information gt Ask a qualified IT professional to troubleshoot access to the DHCP server What if cannot connect to ComNav with my computer Check that your router has DHCP enabled refer to your router manual f
20. and ComNav web access passcode Enter the user s name in the Name box You can find the serial number of the ComNav either on the back of the PC card or by Set a PIN or accept the offered PIN using NE WER page Select the required user authority options in the User Authority section The serial number of the ComNav should be recorded on the Hills ComNav Customer Record in the User Manual for the client Select the area numbers the user should have access to in the User Areas section Click Save Config amma Configure Users Logout Select a User Useri Arm Disarm Displaying User 1 Sensors Name jenn History PIN 5678 Pin Digits Total Users 8 Emal Reporting User Authority SMS Reporting Arm Only 1 Schedule Volce Reporting Master mv Dik KER AmvDisarm Bypass IM Report C Reserved Reserved User Areas Area I MArea2 MArea 3 M Area 4 IMArea 5 MArea 6 MArea 7 MArea 8 Diagram 10 ComNav Configuration Server add edit users Q Write the user s Name and PIN in the Hills ComNav Customer Record in the User Manual 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav I Finding the ComNav serial number 2 Allowing remote access By default the ComNav does not allow remote access via smartphone or tablet This is a Using a web browser security measure To allow these connections you must create a valid passcode for use with To locate the serial number of the ComNav vi
21. and enable a connection to the ComNav before the answering machine answers the incoming call When answering machine defeat is enabled accessing the ComNav remotely is accomplished by calling the phone number the ComNav is connected to and allowing it to ring once or twice then hanging up Wait 10 seconds Then calling back the ComNav which will now answer the next incoming call The second call must be made within 60 seconds of the first call Segments 2 amp 3 are reserved 5 More information 1 Zone doubling 2 Reserved 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 Reserved 8 Reserved Segment 2 Reserved Segment 3 Reserved Diagram 26 ComNav Feature 1 ComNav Features Feature 3 Dial Attempts Feature 3 is used to enter the number of dial attempts the ComNav will make before ending the communication cycle A value from 1 15 may be used and the default is 6 Segment I 6 More information UONDUWLJOJUI 9JOW 5 More information Feature 4 Voice Reporting Features Event Selection for all Voice dialling numbers 1 Alarms Alarm Restores Open Close alarm system disarmed Open alarm system armed close T Zone Bypass and restores Zone Trouble and restores Power Trouble and restores AC Failure or Low Battery Tamper and restores Zones Box Code Pad and Zone Activity Monitor o gola Test Reports 1
22. disabled SSL you should type http comnav eoo ComNav Secure Network x a mos EJ Google QI ati 4 tito comma EY Google Le va Sign in Enter your username Enter your password Diagram 7 ComNav Configuration Server 2 Accept the self signed certificate Click the Proceed anyway button to accept the certificate Additional Information If you have set the connection method to http you will not see this certificate information These instructions are specific to the Google Chrome browser Other browsers use different methods to accept the certificate You should refer to the specific browser s help section for more information on accepting self signed certificates S 5 1 9 J 1 J enter connects to device 191 ComNav REB om z z e E buses icomnav z N 6 1 9 enter IP Feature Options 4 The site s security certificate is not trusted You atlemnted lo reach commav bul the server pesontod certificato issued by an entity ihal is mot 6 enable web programming usted Dy your computars operating sytem This may mean tnet tha server has generred Its own 7 c aecunty credentials which Chrome cannot rely on for l entey mfermation or an attacker may be trying 1 eit rcegt your communications exits fro m advanced System You should net proceed especially E you have never seen his warming balere for his site ex i i Toce ana BUN Wo UR 8 configuration s Delp ine understand Diagram
23. enter your starting zone offset via a VoiceNav code pad Selects advanced system menu 3 0 configuration Your 4 or 6 digit installer code 4 2 selects Panel and Device 5 configuration S 6 1 JI 9 J 1 X enter connects to device 191 ComNav N 1 8 enter zone starting number he N J refer to Reference ComNav starting zone offset C menu Configurable Features Feature 18 to 8 calculate menu 9 exits from advanced system configuration menu menu menu Using a standard code pad Vertex Icon or LCD To enter your starting zone offset via a standard code pad 8 selects advanced system 1 configuration 2 Your 4 or 6 digit installer code the Service LED will flash Your 4 or 6 digit cod amp our 4 or 6 digit code p 4 1 J 9 1 JC connects to device 191 ComNav 1 J 8 zone starting number 5 See Reference ComNav Configurable starting zone offset Features Feature 18 for zone offset 6 information i E exits from advanced system exit ext e 7 configuration Configuring the Hills ComNav ADNWOD SIIH 24 Burunbuo 3 Configuring the Hills ComNav Using a TouchNav code pad To enter your starting zone offset viaa TouchNav code pad menu 1 f selects advanced system settings i 2 configurati
24. login By default the username is installer and the password is 9713 The user s username and PIN password should be recorded in the Hills ComNav Customer Record in the User Manual Q Ensure you set up a user with Master code authorisation so the customer can create modify other usernames in the system Once configuration is complete it is recommended that the Installer number and Name be changed from the default so as not to allow unauthorised access For more information on how to change the installer name please see the Hills Reliance Installer Manual Configuring the Hills ComNav 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav E Using a web browser User configuration may also be performed via xConnect once it is installed and configured 8 2 i i L 2 To configure a user on the Reliance system via a web browser pesos seethe COINS User Manual for Instructions airi o I 1 Sign in to the ComNav configuration server Configuring smartphone and or tablet access o Login with your installer name and password t E i Ke Configuring smartphone and or tablet access 2 z 2 Setusername PIN and authority f a i The ComNav Configuration Server can also be accessed via smartphone app The 8 avigate to Users xConnect app is available for both Android and Apple devices The user will need to know Select the user number from the Select a User drop down box their username PIN ComNav serial number
25. number S 2 Enter email addresses E mE Selected events are specific to each of the three 3 phone numbers receiving the SMS 5 Tap the Email button at the bottom of the xConnect app If you do not see the messages eg a Manager may want to know when the security system is being Armed 2 Email button tap the More button to show further options Disarmed and any alarms whereas a staff member may only receive alarm messages Enter up to three 3 email addresses in the allocated boxes Access to an SMS server is required to send these messages Telstra offers an SMS Service 3 Select the required events or sending SMS to mobile phones via phone line Modem This option is charged to your originating line as a timed mobile call The Telstra SMS server number is 125107 Choose which event reports to send to each configured email address Other telephone companies provide similar services please consult the relevant company or details of their charges and to confirm connection details if you do not wish to Tap Save Config use Telstra Tick the corresponding boxes Using a web browser Configuring SMS reporting via a web browser 1 Sign in to the ComNav configuration server Ses Sign in with your installer name and password Email 3 Address Email 1 Events 2 Configure the SMS server avigate to SMS Reporting Enter the phone number for your SMS server in the SMS Server box
26. numbers via a standard code pad each digit of the phone a d 1 Ji 9 X 1 X enter connects to device 191 ComNav number has it s own location You will need to enter each digit followed by the key to step to the next digit For example 92165510 would be entered as 9 2 mm eq wem g i en npn m dn mem py mm Q e You must have the number 14 in the location straight after 5 5 enter alarm Phone Number your last phone digit to signify the end of the phone number i When selecting events to report on events are divided into two 2 segments for 6 OR 6 6 for 2 phone number programming Each segment has events labelled from 1 8 which can be configured Please refer to ComNav Configurable Features Feature 4 Voice Reporting Features in the 7 OR 7 for 39 phone number Reference section to view the available events and their codes To configure voice reporting phone numbers via a standard code pad XXX meni corresponding phone number B da P 8 JN pressing MENU after each digit fe 3 selects advanced system TTT 1 configuration 14 menu end of number notification 9 IV Your 4 or 6 digit installer code the Service LED will flash XXX menu corresponding phone number 2 3 10 UV Sr pressing MENU after each digit X connects to device 191 ComNav ET 1 9 J 1 X The Armed LED will be so
27. phone number 2 and repeat the same process for both number 2 and number 3 At any point in the dial attempts if a call is answered and an authorised code entered the ComNav will not call any further numbers MAG Address DD AI FOBA SZ Users with Master code authorisation may also configure voice reporting phone numbers Please see the ComNav User Manual for more information Host Name COMNAV Enable DHCP Require SSL Enable Web Update Using a web browser Enable Ping Configuring voice reporting phone numbers via a web browser Enable Web Time Updates Enable Hills Protocol Server 1 Sign in to the ComNav configuration server Enable Connect T ARR Sign in with your installer name and password Gateway 192 168 56 254 2 Enter phone numbers Siina paa 255 255 2550 avigate to Voice Reporting Primary DNS 192 168 565 101 Cc 1 TDN BM Enter first second and third phone numbers in the allocated boxes Secondary DNS 892 166 56 254 E i Enter the number of times to attempt dialling in the Dial Attempts box 4 Configuring reporting 4 Configuring reporting P 3 Select the required events Using xConnect d 5 Choose which event reports to send 1 Launch xConnect E E Tick the corresponding boxes 2 Addthe voice phone numbers 8 Click Save Config Tap the Voice button at the bottom of the xConnect app If you do not see the Voice button tap the More bu
28. screws Features Terminating Resistors Connections Features One 1 ComNav PC Board Voice Reporting e N p i ce is l RE numannananana nanna RRO un a Network i App Diagram 2 ComNav PC board ER One 1 5 wire audio interconnecting cable Automatic DHCP No Mail Server ond Port Forwording rend Fort What you need 1 A Phillips head screwdriver memmecoa n aient Real Time Clock 4 CAT 5 or higher Ethernet cable 5 Access to network port Depending on how the ComNav module is connected to your Hills Reliance Security i System a wide variety of features are available to you for interacting with your Security 6 Access to a configured network with a configured DHCP server or an allocated IP System address IP gateway and subnet mask for web or app based configuration A standard phone line connection offers remote control via any DTMF telephone using the 7T PSTN phone line for Voice and SMS reporting Personal Voice Guide PVG This also allows remote reporting through voice and SMS 8 A configured Hills Reliance security alarm system When a network connection is added reporting can be expanded to include email reports Q i i i without requiring an email server Configuration options extend to offer both graphical Some ComNav functionality requires networking to be configured DAS configuration via the built in web server and also App based configuration using eithe
29. standard code pad 1 CIG selects advanced system configuration Your 4 or 6 digit installer code the Service LED will flash 2 connects to device 191 ComNav the 1 9 J 1 X armed LED will be solid and the Service 3 LED will flash 1 9 JC IP Feature Settings 3 Configuring the Hills ComNav 1 disable DHCP 6 2 J 0 J set IP gateway XXX JN enter your IP gateway using to advance 7 A through each segment 2 X 0 set IP address 8 XXX C enter your IP address using to advance 9 through each segment 10 2 J 3 primary DNS server XXX enter your subnet mask use to advance 11 through each segment 12 2 Ji 2 X secondary DNS server XXX 2 enter the secondary DNS server address 13 i using to advance through each segment 14 exit L exit exits from advanced system configuration Using a TouchNav code pad To manually configure networking information into the ComNav using a TouchNav code pad menu 1 selects advanced system settings i 2 configuration 3 Your 4 or 6 digit installer code rogram 5 1 JI 9 1 X enter connects to device 191 ComNav 6 1 J 9 J enter IP Feature Settings Configuring the Hills ComNav 3 Configuring th
30. 255 0 pi g amp Cancel Secondary DNS 192 168 56 254 amp Recent Close S SSL Port T Reserved IP Renortng Wab Access ru E Reserved Passcode xGonnectServerl s zeromrer Save Config xConnect Server 2 ca raro iena Diagram 12 ComNav Configuration Server network settings Diagram 11 ComNav Configuration Server serial number Q Record the ComNav serial number in the Hills ComNav Customer Record in Q the User Manual Setting the passcode to 00000000 will disable all remote access to the ComNav 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav Oo gt i a A 5 3 Installing and configuring xConnect for Android or Apple 3 Configure xConnect 6 F The xConnect app is available for download from the Google Play store for Android and a Tap the xConnect icon to launch the app d the Apple App Store for iPhone iPad A Google or iTunes account is required Carrier b Tap the to add a new site g charges may apply when downloading or using xConnect D A c Enter the security system details 9 1 Install xConnect for Apple All information should be recorded in the Alarm Specific Details 2 Use your Apple device to open the Apple App Store and Search for xConnect worksheet at the back of this manual Install xConnect d Tap Done to save your settings ord e On Android only Tap OK when the Successfully added new site 0 App Store message appe
31. 3 Service LED will flash 1 9 J disable SSL https connections 4 _ N exit X exit exits from advanced system 5 configuration Using a TouchNav code pad To disable SSL connections to the ComNav using a TouchNav code pad menu 1 Selects advanced system settings gt 2 configuration 3 Your 4 or 6 digit installer code the Service LED will flash rogram C 1 9 JI 1 enter connects to device 191 ComNav 5 X P S 6 1 9 J enter IP Feature Options TT 2 disable SSL https connections 7 N J exi exits from advanced system 8 configuration 5 Configuring the Hills ComNav 5 Allowing advanced configuration via web browser By default the ComNav only allows advanced configuration via a web browser whilst he Reliance security system is in program mode If you will be using the web browser to Once web programming is enabled advanced configuration options can be accessed by he installer via the web page without putting the Reliance in program mode Q You must use a code pad to allow web programming Advanced configuration Using a VoiceNav code pad To enable web programming on the ComNav via a VoiceNav code pad configure your ComNav it is recommended you enable web programming on the ComNav 0 selects advanced system menu 1 configuration Your 4 or 6 digit installer code selects Panel and Device configuration connects to device 191 ComNav
32. 6 UHS Client reporting selections More information uonpulJojul SJOW 5 More Warning information S The level of security obtained with this system relates specifically to two major factors e The quanti y quality and placement of security devices attached to this security system The knowledge you have of the security system and how that knowledge is utilised in a weekly tes This product live pins CAUTION RIS t of the complete system is to be installed by qualified SERVIC EP ERSONN EL only The equipment should only be operated with an approved power adapter with insulated OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF BATTERIES ACCORDING TO THE INSTRUCTIONS CONTACT YOUR SERVICE PROVIDER FOR REPLACEMENT BATTERIES O N3094 DAS Limited Sui te 2 Level 9 130 Pitt Street Sydney NSW 2000 t 4 f 4 61 2 9216 5510 61 2 9216 5599 e info das com au w das com au DAS
33. 8 ComNav certificate warning Configuring the Hills ComNav ADNWOD SIIH 24 Burunbuo 3 Configuring the Hills ComNav 3 Sign in to the ComNav Configuration Server Enter your installer name and password to continue Default Installer Username ma installer aj i u Default Password nn 9713 4 Verify the IP Address avigate to Network Settings Battery Test Fail ET IP Reporting Diagram 9 ComNav Configuration Server main menu Q Record the ComNav IP address in the Hills ComNav Customer Record in the User Manual 3 Configuring the Hills ComNav 7 Configuring alarm users Alarm users can operate the Hills Security System using their PIN If the user wishes to arm disarm and control the system using either the web page or the smartphone app they must have their own username and PIN configured into the web server The security system can have different users who can control different aspects of the system Each user has an authorization level of either Standard code user a user who may Arm Disarm the system view Zones and control Outputs Master code user a user who may Arm Disarm the system view Zones control Outputs view History and perform configuration tasks such as entering Voice SMS and email information Assigning areas to users determines which sections areas of the security system a user may access Installers may configure the system via the web page using the installer
34. ComNav Installation Manual HLLS Das Contents I Getting Started Dm 2 eau 2 Features we What s in the box 3 What you need 3 Gonfiguration tools ETCE 4 2 Installing the Hills ComNav ueuummensnnnnnssmmsnnnnnnsrsimnmiisvejve 5 Installing the ComNav into the Reliance encloSure r w rnsnvvnnnnnvvnnnnvvnnnnnvnnnnnnvnnnnnnvnnnnnnvennnnvnnnne 5 Wiring the ComNav to the Reliance bus Wiring optional 1 ufoXe 1 1 79 sirae aeaaaee Ear eSa AIEEE a a AORE SEESE ESSET IENNE Powering Regnorum 3 Configuring the Hills COMNOV rrrrererererererererecieeeeeee ezio rene renenenee 8 Defaultingithe GComNaW clin 9 Enabling web browser access 10 1 Test direct web access s 10 2 Finding the IP Address scil 3 Setting the IP address IP gateway subnet mask and DNS servers xe 1 4 Setting the web connection Method ii wel 5 Allowing advanced configuration via web browser i 6 Accessing the ComNav via a web bDFOWSEr ii fs Gonfiguring alattt seres sace niena ATE NRE ERIN AR Configuring smartphone and or tablet access 1 Finding the ComNav serial NUIMBECN iucundi oe ctr et oneri ae 2 Allowing remote acC8SS esee eterne ii 3 Installing and configuring xConnect for Android or Apple Configuring Output Options
35. Segment 1 Choose event codes See ComNav Configurable Features Feature 10 12 14 i segment gt 19 39 Move to next segment Segment 2 Choose event codes 1 8 See ComNav Configurable Features 20 Feature 10 12 14 exit Exits from advanced system 24 configuration Configuring reporting uonpulJojul SJOW 5 More information Frequently Asked Questions FAQ Q Ifl am upgrading from a previous version of ComNav what do I need to do A The new ComNav will automatically configure itself in the cloud and provide email and remote access services without further configuration A Older ComNavs version 1 required port forwarding to allow remote access Port forwarding is no longer required so any port forwarding settings should be removed from the customer s router Routers configured with ComNav port forwarding settings may interfere with the new Hills Cloud service Q Dol need port forwarding A No the ComNav no longer requires port forwarding Built in cloud services automatically configure remote connections to simplify remote communication Q Dol need an email server A You do not need an email account to send emails as the ComNav will send emails using a secure cloud service This is automatically configured and you only need to specify the destination email address es A If you require emails from the ComNav to come from a specific email address you may provide
36. Ten Br ng 1 C Enable Zone Doubling Start Zone 0 Installer Name instaer GMT Offset kom RD C ED Daylight Saving Time Start Coisaniad RD First sunday I Daylight Saving Time End Disana Rd Frstsunoay BA Save Co Davice ID Service Number Firmware Hardware 10 Network Diagram 20 xConnect Zone doubling 3 Configuring the Hills ComNav Using a VoiceNav code pad To enable Zone Doubling using a VoiceNav code pad _ 0 selects advanced system menu 1 configuration 2 Your 4 or 6 digit installer code the Service LED will flash 2 selects Panel and Device 3 configuration S 4 1 JI 9 J 1 X enter connects to device 191 ComNav TN enable Zone Doubling 1 OFF Single zone 5 ON Zone Doubled 6 enter return to feature selection m mesa meni exits from advanced system Ti configuration Using a standard code pad Vertex Icon or LCD To enable Zone Doubling using a standard code pad run 8 selects advanced system i Lu configuration 2 Your 4 or 6 digit installer code the Service LED will flash S connects to device 191 ComNav 1 9 1 X The Armed LED will be solid and the 3 Service LED will flash TT 1 ComNav features 4 J enable Zone Doubling 1 i JI i X gt OFF Single zone 5 __ ON Zone Doubled f ex exit exits from advanced system 6 co
37. a a web browser he xConnect app 1 Sign in to the ComNav configuration server 9 3 Using a web browser To locate the serial number of the ComNav via a web browser ADNWOD SIIH 24 Burunbuo Configuring the Hills ComNav Login with your installer name and password 2 View the Serial number e 1 Sign in to the ComNav configuration server Navigate to IP Reporting Login with your installer name and password ee 2 Set the web access passcode avigate to Network Settings IP Reporting Enter your chosen passcode in the Web Access Passcode box Logout N or EE Click Save Config Arm Disarm ng Serial Number 732 EIEEE Sensors Receiver IP Addr 0 0 0 0 History MOE MOR Eon 9000 Network Settings Users Tunnel Port 443 Logout 3 save config Config Arm Disarm Email Reporting Reporting Selectors MATE b Alarms Sensors EG FEN SMS Reporting lost Name COMNAV W Restores History Enable DHCP Voice Reporting amp Opening Closing Gale Require SSL Bypass Enable Web Update Call Divert Zone Trouble Email Reporting g Ssp E 3 Power Trouble C Enable Web Time Upoates e SMS Reporting L Enable Hills Protocol Server Feature Setup amp Tampers amp f Enable xConnect Test Reports Voice Reporting IP Andress a Network Settings amp System Trouble Gall Divert Gateway 192 108 56254 Fail To Communicate L Outputs Sensor Trouble Feature Setup Sonet MABK 255 255
38. acts The ComNav has 2 onboard relay contacts which can be configured to operate from a list of options and or manually controlled from the web page or xConnect app inks J10 and J11 can be used to provide power from the ComNav directly to the evice being controlled ensure the power requirements do not exceed the ComNav Qr Placing the link across GND and C will provide a negative switch to the device Placing the link across 12V and C will provide a positive switch to the device 2 Additional Zones The ComNav allows up to four 4 additional zones to be configured using zone doubling a Connect the relevant resistors for zone requirements Zones should be connected between the Z1 COM and Z2 COM terminals For Single EOL use 3 3K resistor Zone doubling For lower zone EOL use 3 74K resistor For higher zone EOL use 6 98K resistor Please refer to the Terminal Descriptions table in the Reference Section b Configure zones Once all wiring is complete please refer to Configuring the ComNav Additional Zones for details on configuring zone doubling and setting the starting zone offset er i eg be i vit ung at za y dices um at e Powering up the ComNav The ComNav is now connected to the Hills Reliance security system and you are ready to power up the system configure the installed module and configure remote access to the ComNav 1 Power up the Hills Reliance security system and ComNav
39. ars f Tap Sites to exit to the main menu xConnect Hilts Holdings Site Name Hills test site FREE E Description Laboratory environment Serial Number 732 Tan ULLA e Passcode re BEBE i User Name john PIN OR A DONE 2 Install xConnect for Android Use your Android device to open Google Play and Search for xConnect 4 Launch xConnect Install Connect a Tap the xConnect icon to launch the app if it is not already running Google play b Tap the site name to connect to the Hills Reliance Security System Hills test site TZ Connect t S t HILLS HOLDINGS ed for p 20 Diagram 13 ComNav xConnect App Android ADNWOD SIIH 24 Burunbuo 3 Configuring the Hills ComNav Configuring output options The ComNav is supplied with two onboard relays which are configured by default as anual control These relays can only be controlled via the web page or xConnect For instructions on how to control relays please see the ComNav User Manual Controlling other household devices f you wish to change the default activation events you must use the ComNav web interface Ensure you have the jumpers configured correctly for relay operation See Wiring Optional odules for more information Using a web browser To modify output options via a web browser 1 Signin to the ComNav configuration server Sign in with your installer name and password 2 Configure the
40. ation Start Zone r name notes Your 4 or 6 digit installer code Service Number 3 M ma GMT Offset 0 CMT cer Sn TRITO n installer installer details ima Daylight Saving Time End 4 cd llow the onscreen prompts to enter installer name an Device 1D 5 x service provider name TE Firmware zat Hardware installer number ollow the onscreen prompts to enter P Reporting Bootload 6 Service provider number exit Exits from Advanced system 3 7 configuration Using a VoiceNav code pad To enter the service provider phone number via a VoiceNav code pad 0 selects advanced system menu dida 1 configuration 2 Your 4 or 6 digit installer code 3 configure Service Provider phone 3 number Gerson number follow the voice prompts to enter or 4 P P disable the installers phone number f X exits from advanced system menu menu 5 configuration uonpulJojul SJOW 5 More information 5 More information Installer support ComNav terminal descriptions Installers may contact DAS directly for assistance with technical issues To speak to a Support Technician call 1800 252 213 Terminal Description More information Support can also be accessed via the http www das com au support site Pos Panel Positive terminal on the Hills Reliance panel 2 Com Bus Common terminal on the Hil
41. ble Features Feature 10 SMS Event Select for SMS in 15 MEUM move back to feature selection he Reference section to view the available events and their codes i 10 choose SMS Reporting Features To configure SMS reporting via a VoiceNav code pad 16 Use 10 for 1 phone number mm 0 selects advanced system 12 for 2 phone number 1 configuration 17 OR 5 Your 4 or 6 digit installer code 18 OR 14 for 39 phone number lects Panel and Devi segment 1 Choose event codes 3 Wu er me 19 1 8 u See ComNav Configurable Features Feature 10 12 14 x d 1 9 X 1 X enter connects to device 191 ComNav en i selection and 20 move to segmen 8 enter SMS server number segment 2 Choose event codes 5 J 21 1 8 See ComNav Configurable Features 0 9 corresponding phone number with i FEAE ALO Us or AA ae MENU button after each digit i E menu menu menu exits configuration 22 X 7 14 menu end of number notification 8 ente move back 9 Ente SMS Phone Number 9 Use 9 for 1 phone number 10 OR 11 for 279 phone number 13 for 3 phone number 11 OR 4 Configuring reporting 4 Configuring reporting step to the next digit For example 92165510 would be entered as 9 2 m q Armed LED solid Ready LED out em npn em dn eem ipn m OP Y
42. c to each of the three 3 email addresses eg a Manager may segment 1 Choose event oodes want to know when the security system is being Armed Disarmed and any alarms whereas See ComNav Configurable Features 1 8 A 10 br Feature 4 a staff member may only receive alarm messages Using a web browser segment gt move to next segment m i 11 Configuring email reporting via a web browser segment 2 Choose event codes 1 Signinto the ComNav configuration server 1 8 See ComNav Configurable Features Sion in with installer d d 12 2 Feature 4 ign in with your installer name and passwor 2 Enter email addresses it exits from Advanced system 13 exi configuration avigate to Email Reporting Enter up to three 3 email addresses in the allocated boxes 3 Select the required events Choose which event reports to send to each configured email address Tick the corresponding boxes Click Save Config Email Reporting fS EISE SEI D RISE gg an i Diagram 15 ComNav Configuration email reporting 4 Configuring reporting 4 Configuring reporting D E H Using xConnect 4 SMS reporting 5 Configure email reporting via xConnect Up to three 3 configured SMS recipients can receive an SMS when selected events occur 9 a Where a user s name has been entered in the system this name will be reported instead of e z 1 Launch xConnect t heir user
43. d Error at the right of the address bar d click Next n the following store Root Certificat Back in the wizard click Next then Finish ion Authorities and click OK uonpulJojul SJOW 5 More information If you get a Security Warning message box click Yes Dismiss the message box with OK Select Tools Internet Options Select Security Trusted sites Sites Select the URL you just added click Remove then Close 4790932 3 Now shut down all running instances of IE and start up IE again The site s certificate should now be trusted o ComNav Starting Zone Offset Data Zones Data Zones Data Zones Data Zones g 9 12 41 41 44 73 73 76 105 105 108 1f 17 20 49 49 52 81 81 84 1132 113 116 252 25 28 57 57 60 89 89 92 121 2 121 124 33 33 36 65 65 68 97 2 97 100 Diagram 25 ComNav starting zone table ComNav Configurable Features Feature 1 ComNav Features Option 1 is used to set the zone doubling feature This feature will allow the two onboard zones to double to four zones Please refer to feature 18 for starting zone number If this feature is unselected both onboard zones remain as single end of line zones and require 8K resistors When Zone doubling is enabled Lower zones 3K7 Higher zones 6K9 Option 2 Answering machines usually answer calls after a long ring period This segment is used to set the answering machine defeat feature
44. d system y ex exi E yamz configuration ee n Leer Service Number En GMT Offset ocw 0 SMS Reporing Daylight Saving Time Start Disabled First Sunday Voice Reporting Daylight Saving Time End Call Diver Disabled First Sunday a Save Confia Feature Setup Device iD 1 Network Settings x Frmware RE Hardware Ta IP Reporting Bootload Web Version OL 0 108 Voice Language Diagram 21 ComNav Configuration Server zone offset Configuring the Hills ComNav ADNWOD SIIH 24 Burunbuo 3 Configuring the Hills ComNav Using xConnect To enter your starting zone offset using xConnect 1 Launch xConnect 2 Enterthe Start Zone Tap the Network button at the bottom of the xConnect app If you do not see the Network button tap the More button to show further options Enter your Start Zone value in the Start Zone box See Reference ComNav Starting Zone Offset for more information Tap Save Config at Telstra LTE 4 10 PM Sites ComNav Feature Setup gt OG ao Kaen 5 O Enable Zone Doubling Start Zone 6 Installer Name Installer Service Number GMT Offset 10 Sydney Rd 2 Rd Daylight Saving Time Start Disabled Rd First sunday Daylight Saving Time End Disana M Fist sunday EA 4 Zen PPP PI Device ID Finnware 20 Hardware 10 Network Diagram 22 xConnect Zone doubling 5 Configuring the Hills ComNav Using a VoiceNav code pad To
45. dditional Zones 3 2 2 DI To modify output options via xConnect The ComNav allows up to four 4 additional zones to be configured using zone doubling ES 1 Launch xConnect If you wish to use the extra four zones you must enable both zone doubling and Set the E i i starting offset of the new zones Ensure you have wired the zones correctly with the gt o 2 Configure the Output settings appropriate resistors See Wiring Optional Modules Additional Zones E 3 E i z Tap the Output Settings button at the bottom of the xConnect app If you do not see By default the ComNav additional zones are set to Single zone E lt he Output Settings button tap the More button to show further options 0 Relay trigger events are selectable and can be chosen from the drop down Activation I For more than two zones enable Zone Doubling Event list Using a web browser Tap Save Config To enable Zone Doubling using a web browser il Telstra LTE 4 10 PM 1 Sign in to the ComNav configuration server Configure Outputs Sign in with your installer name and password Sites ComNav Save Contig 2 Output 1 Programming ri Select the Feature Setup menu Name Output 1 Activation Event Tick the Enable Zone Doubling box Enable Zone Doubling Manual Control e Click Save Config Activation Time 1 5 on ComNaw Secure Nerwark x a Minutes Latcn omNav Secu
46. des 3 Your 4 or 6 digit installer code the Service LED will flash 1 8 See ComNav Configurable Features 9 J zn Feature 4 program ex i 4 complete segment 1 selection and move to segment 2 Ly an 1 J 9 1 X enter connects to device 191 ComNav segment 2 Choose event codes 1 8 See ComNav Configurable Features PI Numb 11 n alarm Phone Number Feature 4 JC enter Use 5 for 1 phone number TN complete segment 2 selection Armed 12 i LED solid Ready LED out Service 6 6 for 2 phone number n LED will flash 6 OR exi exit exits from Advanced system 7 for 39 phone number 13 configuration OR o corresponding phone number yf a pressing gt after each digit 4 Configuring reporting 4 Configuring reporting oO D fo e amp 2 return to Alarm Phone Number to 5 Email reporting 5 5 8 feature add another number if required or Up to three 3 configured email accounts can receive an email when selected events occur E a continue to next step By default the email will be sent via the Hills cloud servers If you wish the emails to show D 3 a specific From address you will need to enter details of the required email address and 5 9 4 Voice Reporting Features server information These details should be entered in the SMTP Server Settings area a 8 Selected events are specifi
47. e Hills ComNav 3 Configuring the Hills ComNav e gt 1 i a i s l 4 Setting the web connection method 8 2 7 i disable DHCP The Hills ComNav comes configured to offer network access via https by default This is a gt security feature designed to increase the safety of your alarm system The ComNav uses a E feature M 2 X 0 X enter set IP gateway method of identity assurance called self signed certificates to vouch for authenticity over a D 9 8 J web connection The following browsers are supported 5 2 2 XXX x enter your IP gateway using gt 1 Google Chrome o E 9 LU J after each segment 2 Mozilla Firefox C i feature 2 1 Die enter set IP address 3 Apple Safari 10 4 Internet Explorer 7 XXX x enter your IP gateway using gt nternet Explorer 8 does not accept self signed certificates If you require Internet Explorer 1 7X 7 Z7 after each segment 8 you will need to configure the ComNav to communicate without secure encryption 7 Alternatively you can follow the steps detailed in Trusting Self signed Certificates in Internet 12 feature 2 1 X enter set IP address Explorer 8 in the reference section of this manual C xx N s enter your IP address using gt Using a VoiceNav code pad 13 JN j after each segment To disable SSL con
48. e user codes modify email accounts and modify SMS Voice phone numbers Record the ComNav IP Address in the Hills ComNav Customer Record in the from any standard web browser using the ComNav Configuration Server For security User Manual D Q reasons access is offered via https by default Ei 3 Zz 2 To setup the ComNav for initial web connection you will need to test whether it can be accessed directly by name As a guide if the customer uses a Windows PC they may be able to access the ComNav Configuration Server simply by using the https comnav URL the customer uses Chrome Firefox Safari or another browser on a Windows PC or Mac you may need to provide more information in the form of the IP address of the ComNav For example IP Address 192 168 0 10 ComNav will announce 192 after you touch av s DHCP Menu it will announce 168 after Menu it will announce O after Menu it will announce 10 You will then need to touch Menu again to exit this section Use a code pad connected to the alarm system to either find the Com allocated IP address or manually configure an IP address and associated network information To find the DHCP allocated IP address of the ComNav using a VoiceNav code pad f the IP address is empty or 0 0 0 0 and there is no DHCP server in the cus
49. ernet The ComNav will check it s internal and 8 Reserved use the internet to compare it against GMT time This is done every 15min and will update itself if the variance is greater than 3 minutes Diagram 38 ComNav Feature 14 SMS Event Select for SMS Phone Number 3 uonpulJojul SJOW 5 More information Enable web programming When enabled a user can access Network settings Feature list Outputs and IP reporting via the ComNavs web pages Otherwise the ComNav will need to be in program mode to access these additional features By default this is off to prevent an end user access to these additional menus Enable Hills protocol server Disabled by default do not change Enable xConnect Enabled by default Enabling this option allows you to use the smartphone app xConnect 1 Enable DHCP 2 Require SSL Enable Web page updates without a login Enable Ping in run mode Enable periodic update of clock via internet Enable Web programming of Network settings Feature list Outputs and IP reporting without ComNav needing to be in program mode cO Oo Or RI Oo Enable Hills protocol server Segment 2 Reserved Diagram 40 ComNav Feature 19 IP Feature Options Feature 20 IP gateway The 4 segments in feature 20 are used to set the IP address of the networks gateway Inhomes the gateway is usually the Internet Service Provider ISP device that connects the user to the i
50. ete segment 1 selection and X connects to device 191 ComNav 17 _ move to segment 2 1 9 1 The Armed LED will be solid and the S 3 C TN egment 2 Choose event codes Service LED will flash 1 8 See ComNav Configurable Features I 3 18 Feature 10 12 14 8 SMS server number 4 IN I Complete segment 2 selection Armed LED solid Ready LED out M e corresponding phone number 19 J A 1 visi si 0 9 Lana service LED will flash 5 J J pressing after each digit Return to SMS Reporting Features to 14 end of number notification TT configure another number if required 6 J or continue to next step 20 Armed LED solid Ready LED out 9 SMS Phone Number service LED will flash 7 JN Use 9 for 1 phone number i exits from advanced system exi exit ti 11 for 2 phone number 21 Configuration 8 OR 9 OR 13 for 3 phone number corresponding phone number 10 pressing after each digit 4 end of number notification Bun oda Bununbyuo 4 Configuring reporting Using a TouchNav code pad When programming phone numbers via a TouchNav code pad each digit of the phone number has it s own location You will need to enter each digit followed by the gt key to step to the next digit For example 92165510 would be entered as 9 gt 2 gt 1 gt G gt 5 gt 5 gt 1
51. he grooves face inwards to hold the PC board Fit the half moon shaped protrusion into the larger hole Locate the screws provided with the ComNav package and use them to secure the guides f you miss a voice prompt from the VoiceNav at any stage during configuration pressing the Status button will cause the prompt to be repeated For more information please see the Hills VoiceNav User Manual 4 Standard code pad Vertex Icon or LCD Standard code pads use a combination of buttons LEDs LCD and a display to show information and your location within the ComNav configuration You will need to watch he screen and LEDs during configuration in order to enter information correctly 4 Slide the PC board into the guides For more information please see your code pad User Manual Additional information 5 TouchNav code pad The PC board should not require force to fit The TouchNav uses a graphical touch screen system to show your location within the EE ES RATE ERS O7 botiguides ComNav configuration You will need to read the screen options during configuration in 7 order to enter information correctly s of ARES For more information please see the Hills TouchNav User Manual Not all configuration can be performed on every device eg Email addresses cannot be programmed via code pad Where a particular device is unable to perform the listed configuration the manual notes this case For each task
52. lid and the 14 menu end of number notification 3 M Service LED will flash I IN 2 5 i alarm Phone Number Use 5 for 1 phone number 4 Configuring reporting 4 Configuring reporting oO D Using a TouchNav code pad nd 5 4 OR 6 6 for 27 phone number When programming phone numbers via a TouchNav code pad each digit of the phone E number has it s own location You will need to enter each digit followed by the gt key next D t x c o Segment to step to the next digit For example 92165510 would be entered as 9 gt E ke rd 3 S 0 9 corresponding phone number When selecting events to report on events are divided into two 2 segments for S 5 i pressing after each digit programming Each segment has events labelled from 1 8 which can be configured nn m Please refer to ComNav Configurable Features Feature 4 Voice Reporting Features in the 6 14 end of number notification Reference section to view the available events and their codes return to Alarm Phone Number to To configure voice reporting phone numbers via a TouchNav code pad TN add another number if required or continue to next step Armed LED menu 7 NL solid Ready LED out Service LED 1 will flash NEM n i selects advanced system TA settings gt 4 invoice reporting features 2 configuration 8 J segment 1 Choose event co
53. ls Reliance panel References 3 Data Data terminal on the Hills Reliance panel st rd Si Fo Hills Reliance NX Audio tap connections La 2 1287 ZONE 3K3 Single Eol s 15 Com Additional Common return for 3K7 Low zones Zones Zone loop 6K9 High zones 16 Z2 2 4 4 Zone PE 20 C1 ormal closed 153 21 C1 Relay 1 Common 22 O1 ormal open 23 C2 ormal closed 24 C2 Relay 2 Common 25 02 ormal open f at d t a B R128 x 7 sm du mm um t d f ett Ct id i int et ied te ki A Diagram 28 Hills Reliance audio tap connections a o po choose Con Select Tools Internet Options Select Securi Confirm the URL mate C R C C ficate ick on Cer ose the Internet Options dia efresh the current page and select View certificates C C ick on Install Certi On the next page se ficate th ick Browse select Trusted ty Trusted sites Sites hes and click Add then Close og box with ei When told There is a problem with this websi hoose Continue to this websi e not recomn en in the wiza ect Place all certificates i Trusting Self signed Certificates in Internet Explorer 8 Browse to the site whose certificate you want to trust When told There is a problem with this website s security certificate tinue to this website not recommended ther OK or Cancel e s security certificate nende
54. n Standard code pads will show information for each of the four 4 segments separately Each segment of the IP address will be shown in o Q TI co inary and the installer is expected to convert between binary and decimal notation or example IP Address 192 168 0 10 On a Vertex code pad the LEDs 7 and 8 will isplay for the 1 segment 192 Touch and LEDs 4 6 and 8 will display for the 2 egment 168 Touch and no LEDs will display for the 3 number 0 Touch and LEDs 2 and 4 will display for the 4 number 10 Touch again to exit this section To find the DHCP allocated IP address of the ComNav using a standard code pad won 4 i 8 Selects advanced system configuration a k Your 4 or 6 digit installer code the Service LED will flash p connects to device 191 ComNav The 1 9 1 Armed LED will be solid and the Service 3 _ 4 i LED will flash displays the first segment of the current IP 2 1 address The Armed LED will go out and the 4 Os 4 Ready LED will be solid Ca ra We view the IP address and use to scroll 5 V J be through each segment 6 exi X exit exits from advanced system configuration Using a TouchNav code pad When viewing network specific information the TouchNav will show information for each of our 4 segments separately To navigate be
55. nections to the ComNav using a VoiceNav code pad 7 feature 2 2 X enter set the subnet mask Selects advanced system 14 4 NL 1 mena configuration XXX Y 3 enter your subnet mask using gt 15 VAR after each segment 2 Your 4 or 6 digit installer code yi fr 16 feature JU 2 J 3 X enter set primary DNS server 2 selects panel and device configuration 3 WJ XXX enter the primary DNS server address 17 z using gt after each segment 4 1 9 Ji 1 X menu connects to device 191 ComNav B d S 18 Ne IN 5 1 L 9 1 X enter IP Feature Options set secondary DNS server E NG enter mm _____ 6 2 disable SSL https connections x enter the secondary DNS server M address using gt after each segment gt 7 E X didis exits from advanced system xits from adv f exits from advanced system fi ti T exit configuration 20 configuration menu X menu ADNWOD SIIH 24 Burunbuo 3 Configuring the Hills ComNav Using a standard code pad Vertex Icon or LCD To disable SSL connections to the ComNav using a standard code pad F 8 selects advanced system 1 configuration 2 Your 4 or 6 digit installer code the Service LED will flash connects to device 191 ComNav 1 9 J 1 J the armed LED will be solid and the
56. nfiguration Configuring the Hills ComNav 3 Configuring the Hills ComNav 3 Configuring the Hills ComNav Using a TouchNav code pad To enable Zone Doubling using a TouchNav code pad 2 Set the starting Zone number The ComNav s additional zones add to the Reliance panel s zones The ComNav s zones ADNWOD SIIH 24 Burunbuo E menu settings selects advanced system must be configured to start from an unused zone on the Reliance security system so they do not conflict with any other zone on the Reliance security system Refer to the ComNav Starting Zone Offset table in the reference section configuration Using a web browser To enter your starting zone offset using a web browser Your 4 or 6 digit installer code 1 Sign in to the ComNav configuration server 2 Sign in with your installer name and password Enter the starting zone offset program selects ad Select the Feature Setup menu Enter the starting zone offset into the Start Zone box 1 9 1 enter connects to device 191 ComNav f A XM J L Click Save Config map omNav Secure Nenwork x 1 ComNav Features Tercer vt J ie amp bups comnav protect config htm ES 1 ComNav Features re x enable zone doubling Feature Setup 1 OFF Single zone Dea Bas ON Zone Doubled AmvDisorm Enabie Ans Machine Detoat m Rings to Answer exits from advance
57. nternet such as a DSL or cable modem In an enterprise system the gateway is the node that routes the traffic from a workstation to another network segment The default gateway is commonly the node connecting the internal networks and the outside network Internet Segments I 4 Diagram 41 ComNav Feature 20 IP Gateway Feature 21 ComNav IP address The 4 segments in feature 21 are used to set the IP address of the ComNav so as it can be identified on the network Segments I 4 Diagram 42 ComNav Feature 21 ComNav IP Address 5 More information Feature 22 Subnet Mask The 4 segments in feature 22 are used to set the Subnet mask More information Segments I 4 Diagram 43 ComNav Feature 22 Subnet Mask Feature 23 DNS server I The 4 segments in feature 23 are used to set the networks DNS server address Segments I 4 Diagram 44 ComNav Feature 23 DNS Server 1 Feature 24 DNS server 2 The 4 segments in feature 24 are used to set the networks DNS server address Segments I 4 Diagram 45 ComNav Feature 24 DNS Server 2 Feature 25 UHS client server IP address The 4 segments in feature 21 are used to set the IP address of the ComNav so it can be identified on the network by the UHS ultra agent Currently not supported Segments I 4 Diagram 46 ComNav Feature 25 UHS Client Server IP address uonpulJojul 9JOW 5 More information Feature 26 UHS client reporting selecti
58. ntion i Tamper and restores Zones Box Code Pad and Zone Activity Monitor 3 Test Reports Require SSL SSL or Secure Sockets Layer is a security protocol for communication over networks such as the Internet and reduce the chance of someone eavesdropping on your Segment 2 interaction with the security system If Require SSL is selected then port 80 standard http R will be disabled and you must use https which by default is port 443 If Require SSL is not 1 System Trouble and restores Siren Phone Expander Short Circuit enabled then you can connect using either http on port 80 or https on port 443 Failure to Communicate Enable Web page updates without a login When enabled allows updating of the 3 Sensor Lost or Sensor Low Battery ComNav Configuration Server s web pages via FTP Normally disabled 4 Program mode Download and Log Full full log must be enabled in system Enable Ping in the run mode The ping command is always functional whilst the options Comanv is in program mode and is defaulted to NOT operate whilst the ComNav is in the 5 Cancel Code cancel reporting must be enabled in area options normal run mode Enable this option to allow the ComNav to respond to ping commands in normal operation For security reasons it is recommended this option remain disabled 6 Recent Closing Exit Error during normal operation 7 Reserved Enable periodic update of clock via int
59. on p 3 Your 4 or 6 digit installer code ogram ONCE connects to device 191 ComNav s OC IG selects factory defaults this is only required once starting zone offset enter it exits from advanced system configuration 4 Configuring reporting The ComNav can be configured to report via voice SMS or email when selected events occur in the system In order for accurate times to be recorded for each event you must ensure the ComNav maintains the correct time The ComNav contains a Real Time Clock RTC which maintains system time in the event of a power outage The RTC is synchronized with timeservers over the internet to ensure the current time is always accurate To ensure the local time reported by the ComNav is correct GMT Offset timezone and daylight saving settings must be configured I Setting the system time Using a web browser To configure local system time via a web browser 1 Signin to the ComNav configuration server Sign in with your installer name and password 2 Enter GMT offset and daylight savings Navigate to Feature Setup Use the drop down box to set the GMT offset Use the drop down boxes to enter daylight savings time start and end Click Save Config Logout Anm Disarm Sensors History Users Email Reporung SMS Reporting Voice Reporung Call Divert Network Settings Outputs IP Reparting Feature Setup J
60. ons Event selection for UHS client reporting 1 Alarms Alarm Restores Open Close alarm system disarmed Open alarm system armed close 4 Zone Bypass and restores 5 Zone Trouble and restores 6 Power Trouble and restores AC Failure or Low Battery 7 Tamper and restores Zones Box Code Pad and Zone Activity Monitor 8 Test Reports 1 System Trouble and restores Siren Phone Expander Short Circuit 2 Failure to Communicate 3 Sensor Lost or Sensor Low Battery 4 Program mode Download and Log Full full log must be enabled in system options 5 Cancel Code cancel reporting must be enabled in area options 6 Recent Closing Exit Error 7 Reserved 8 Reserved Diagram 47 ComNav Feature 26 UHS Client reporting selections 5 More information Table of Diagrams Biagramid ComNav PCB Guided asked 3 Diagram 2 ComNav PC board os Biagram 9 Installing PCB Guides iena nale pie iaia oae iaie iaia 5 Diagram 4 InsertingiPG board Lrii iii 5 diagram 5 ComNav PC board layout diagram 6 Audio TapS iii Diagram 7 ComNav Configuration Server rire 21 Diagram 8 ComNav certificate warning iii 21 Diagram 9 ComNav Configuration Server main menu cessere 22 Diagram 10 ComNav Configuration Server add edit users
61. or details More information a Default the ComNav This will ensure DHCP is enabled b Check that an IP address has been allocated in Feature 21 of the ComNav If it is 0 0 0 0 then DHCP is not working correctly You should assign the ComNav a static P address in Feature 21 Make sure that it is on the same subnet as your computer and that the IP address is not used by another device c Put the ComNav into program mode by using a code pad and enter device 191 By default this is an extra layer of security to prevent unauthorised remote access Then ry again from a web browser You can also enable web access permanently on the ComNav in Feature 19 Segment 1 Option 6 On d While the ComNav is in program mode On a windows computer click Run type cmd press enter then ping ip address If there is an error it will show timed out and you should check your network If you see a time then computer can talk to the ComNav You can also enable ping permanently on the ComNav in Feature 19 Segment 1 Option 4 On Where do I find the ComNav serial number The serial number should be written on the Worksheet in the back of the User Manual The serial number can be found printed on the back of the ComNav card inside the Reliance enclosure Opening the enclosure may cause a tamper alarm to sound The serial number can also be viewed via web browser xConnect in the IP Reporting section Where do I find the ComNav pa
62. ou must have the number 14 in the location straight after Service LED will flash your last phone digit to signify the end of the phone number choose SMS Reporting Features When selecting events to report on events are divided into two 2 segments for 13 OR Use 10 for 1 phone number programming Each segment has events labelled from 1 8 which can be configured Please refer to ComNav Configurable Features Feature 10 SMS Event Select for SMS in 14 OR 12 for 279 phone number he Reference section to view the available events and their codes e D 3 Using a standard code pad Vertex Icon or LCD Return to SMS Phone Number to S When programming phone numbers via a standard code pad each digit of the phone add another number if required or E number has it s own location You will need to enter each digit followed by the key to 12 continue to next step D E3 a i i 14 for 34 phone number To configure SMS reporting via a standard code pad armed LED out Ready LED solid 15 OR service LED will flash selects advanced system 8 segment 1 Choose event codes 1 Poe 1 8 See ComNav Configurable Features 7 E 16 ___ Feature 10 12 14 Your 4 or 6 digit installer code the Service LED will flash 2 fa compl
63. r SMS phone number 2 1 Alarms Alarm Restores Open Close alarm system disarmed Open alarm system armed close 4 Zone Bypass and restores 5 Zone Trouble and restores 6 Power Trouble and restores AC Failure or Low Battery 7 Tamper and restores Zones Box Code Pad and Zone Activity Monitor 8 Test Reports System Trouble and restores Siren Phone Expander Short Circuit Failure to Communicate Sensor Lost or Sensor Low Battery EIGIN Program mode Download and Log Full full log must be enabled in system options Cancel Code cancel reporting must be enabled in area options Recent Closing Exit Error Reserved 0 OO Reserved Diagram 36 ComNav Feature 12 SMS Event Select for SMS Phone Number 2 More information 5 More information 5 More information 3 Feature 13 SMS Phone Number Three 3 Feature 18 zone starting number 8 m I I j Feature 18 is used to enter the starting zone number of the additional zones on the g he third SMS phone number is programmed in feature 13 ComNav The two zones can also be zone doubled please refer to feature 1 to enable the 3 15 Pulse dialling in the segment where pulse dialling should begin zone doubling feature 0 Disabled 9 o o z 14 Indicates the end of the phone number Data Zones Data Zones Data Zones Data Zones i 13 Creates a fo
64. r an limits it s support to ComNav setup only and is unable to offer detailed Apple or Android smartphone or tablet assistance on configuration of DSL modems Routers firewalls or any other 3 party software Please consult the customers IT department or qualified IT professional about implementing this product in to a clients network I Getting started 2 Installing the Hills ComNav H 1 Installing the ComNav involves firstly inserting the ComNav board into the Reliance Configuration tools enclosure then wiring the ComNav to the Reliance s NX bus Once installed configuration of the Hills ComNav requires a number of steps which can be performed via multiple devices PS4DJs bunnen Installing the ComNav into the Reliance enclosure Installing the Hills ComNav T Webpage 1 Record the ComNav serial number in the customer s User Manual 2 Smartphone app 3 VoiceNav code pad Q The serial number of the ComNav is on the back of the PC Board Record the The VoiceNav uses a spoken menu system to announce your location within serial number on the Hills ComNav Customer Record in the User Manual he ComNav configuration You will need to listen to the announcements during 2 Select the required insertion points configuration in order to enter information correctly The Reliance enclosure ships with a number of insertion points for either vertical or horizontal placement of add on modules 3 Fitthe top and bottom PCB guides Ensure t
65. re Nerwar Q amp hips comnav protect config Lht Output 1 Options 9 Code Reset C Invert Output 1 Areas Area 1 area 2 Area 3 Area Feature Setup Aras Area 6 Area 7 Area B Logout Enable Zone Do Output 1 Schedule Arm Disarm Enable Ans Machine Deteat an Rings 10 Answer Open Schedule D Close Schedule Sensors Ne rana na Start Zone Output 1 Schedule Times Histon instale Name riller z 7 Users Service Number M Email Repornna GMT Offset ocw 0 2 Diagram 18 xConnect SMS Reporting Daylight Saving Time Start Disabled gt First Sunday Configure Output Settings Daylight Saving Time End Call ert Disabled First Sunday Using a VoiceNav code pad Standard code pad or TouchNav code pad m You cannot modify relay options via a VoiceNav code pad standard code pad or TouchNav Device ID code pad EE S Firmware Outputs Hardware I IP Reporting Eoctoad Web Version 20 106 Voice Language Diagram 19 ComNav Configuration Server zone doubling ADNWOD SIIH 24 Burunbuo 3 Configuring the Hills ComNav Using xConnect To enable Zone Doubling using xConnect 1 Launch xConnect 2 Enable Zone Doubling Tap the Network button at the bottom of the xConnect app If you do not see the Network button tap the More button to show further options ick the Enable Zone Doubling box Tap Save Config 4 10 PM ComNav Feature Setup
66. sscode or web access passcode The passcode should be written on the Worksheet in the back of the User Manual The passcode can be viewed via web browser xConnect in the Network Settings section Where do I find my Username and password The username and password should be written on the Worksheet in the back of the User Manual The username and password can be viewed via web browser xConnect in the Users section 5 More information 5 More information Q Pm not receiving any emails Technical Support E A Perform testing using a standard user PIN the installer account by default does not End U rt E g send all reports n ser suppo E 2 f End users call their security provider for assistance with their existing system The phone io a a Check that the emails are not being captured in your SPAM folder or blocked i i i i 5 5 number of the security provider can be programmed into the VoiceNav and TouchNav code 2 xd by a firewall pads See VoiceNav or TouchNav Installation Manual and announced displayed at each b Check the email address is correct arm or disarm cycle whilst a system fault is present c Check that the event is ticked in the ComNav settings Using a web browser d Check that you are receiving other emails To enter the service provider phone number using a web browser e Check that the relevant reporting options are enabled in the panel programming 1 Open the ComNav URL f
67. tap the More button to show further options Opening closing Bypass Enter the number for your SMS server in the SMS Server box Zone Troubia Power Trouble Additional Information Tempers The Telstra SMS Server number is 125107 md bores m 3 Enter SMS numbers ous Enter first second and third SMS phone numbers in the allocated boxes 2 Configure the SMS server 4 Configuring reporting 4 Configuring reporting e D 9 r E Using volceniav code pad 0 9 corresponding phone number 5 5 When programming phone numbers via a VoiceNav code pad each digit of the phone 12 7 menu i pressing MENU after each digit 9 a number has it s own location You will need to enter each digit followed by the Menu key D 3 to step to the next digit For example 92165510 would be entered as 9 MENU 2 uw 5 9 MENU 1 MENU 6 MENU 5 MENU 5 MENU 1 MENU O MENU You 13 _ idus andor pumper notincation 2 must have the number 14 in the location straight after your last phone digit to signify the 8 end of the phone number return to SMS Phone Number to add enter another phone number if required or When selecting events to report on events are divided into two 2 segments for 14 continue to next step programming Each segment has events labelled from 1 8 which can be configured Please refer to ComNav Configura
68. tomer s network DHCP must be disabled and an IP adaress IP gateway subnet mask and DNS mena 0 selects advanced system configuration servers configured into the ComNav 1 P addresses gateways subnet masks and DNS servers are made up of four 4 numeric Your 4 or 6 diait install d lacks ad den i segments for example 192 168 0 1 When viewing listening to or entering this information si do PE MENO Ses eI UHR SEIRCIS advanced SySletm COntiguration via code pad each segment must be handled separately 2 lect and devi fi ti A selects panel and device configuration I Test direct web access a x 4 9 N Using a web browser 1 L 9 JI 1 X enter connect to device 191 ComNav To test direct access to the ComNav via a web browser 4 ___ 1 Open httos comnav Scroll through each segment to hear the j 5 L L X enter whole IP address In your preferred web browser open the https comnav URL If you see a certificate error you may skip straight to Section 4 Setting the web menu IC menu menu connection method 6 X scroll through each segment to hear the whole IP address If you see a search page or an unable to connect error you should continue to the menu X menu next Section Finding the IP Address U menu X menu exits from advanced system configuration ADNWOD SIIH 24 Bulan yuoy 3 Configuring the Hills ComNav Using a standard code pad Vertex Icon or LCD When viewing network specific informatio
69. tton to show further options 8 Enter up to three 3 phone numbers to accept voice reporting calls a 3 Enter the number of times to attempt dialling in the Dial Attempts box Voice Reporting Logout 3 Select the required events Kran Save Config Arm Disarm EIE Be Choose which event reports to send Sensors en Phone 2 Tick the corresponding boxes won Phone 3 Users it asta Br Click Save Config Email Reporting Voice Events AIR AV Lis SMS Reporting lt pe Sites Hills Cali Divert I Zone Trouble C Power Trouble d Feature Setup 2 Tampers Voice Phone 1 C Test Raptorts Kr i Network Settings 2 System Trouble L Failure To Report Outputs C Sensor Trouble m GE gt Start End Program Mode 2 J IP Reporting Cancel Voice Phone 3 L Recent Close E Reserved S C Reserved Dial Attempts E Voice 1 Events Diagram 14 ComNav Configuration Server voice reporting enel estores O Opening Closing O Bypass Zone Trouble O Power Trouble Tampers Test Reports O system Trouble O Failure To Report O Sensor Trouble Start End Program Mode O Cancel Recent Close O Reserved O Reserved ave tonno 4 Configuring reporting 4 Configuring reporting e D 9 a 2 Using a VoiceNav code pad return to Alarm Phone Number to add 5 5 When programming phone numbers via a VoiceNav code pad
70. tween segments press the lt and gt back and forward icons next to Segment on the touch screen For example IP Address 192 168 0 10 ComNav will show 192 after you touch gt it will show 168 after gt it will show 0 after gt it will show 10 To find the DHCP allocated IP address of the ComNav using a TouchNav code pad menu 1 2 settings selects advanced system configuration 3 Your 4 or 6 digit installer code the Service LED will flash 4 program selects advance 3 Configuring the Hills ComNav I 5 1 J 9 1 X enter connect to device 191 ComNav x 2 1 enter displays the first segment of the 6 P current IP address B scroll through each segment to view the gt gt gt Ti wx whole IP address 8 exi exits from advanced system configuration 3 Setting the IP address IP gateway subnet mask and DNS servers Q This configuration is only required if no IP address was discovered in the previous section Using a VoiceNav Code pad To manually configure networking information into the ComNav using a VoiceNav code pad 4 menu 0 selects advanced system configuration 2 Your 4 or 6 digit installer code the Service LED will flash TT 2 selects panel and device configuration 3 C
71. ur second delay g 9 12 41 41 44 73 73 76 105 105 108 12 4 175 17 20 49 49 52 81 81 84 1132 113 116 T 255 25 28 57 57 60 89 89 92 121 121 124 33 33 36 65 65 68 97 97 100 Segments 114 14 44 ha ha 14 14 ha 14 ha ha ha 14 14 14 14 14 14 14 14 1220 Note Additional zones are only available on the R128 and R12 panels also NX12 and NX16 As R12 and NX12 can only expand to a maximum of 16 zones only option 9 is available Diagram 37 ComNav Feature 13 SMS Phone Number 3 Feature 14 SMS Event Select for SMS phone number Three 3 zones 9 12 Event selection for SMS phone number 3 This feature is not available for NX4 NX8 or R8 panels 1 Alarms Diagram 39 ComNav Feature 18 Zone Starting Number 2 Alarm Restores Feat 9 IP feat eature 9 IP feature options 3 Open Close alarm system disarmed Open alarm system armed close P Feature 19 is used to set required network settings 4 Zone Bypass and restores i Enable DHCP DHCP or Dynamic Host Configuration Protocol is a computer network 5 Zone Trouble and restores protocol used by devices to obtain configuration information for operation in an Internet 6 Power Trouble and restores AC Failure or Low Battery Protocol network This protocol reduces system administration workload allowing networks to add devices with little or no manual interve

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